Podcasts about org design

In this episode, Carlos Gonzalez de Villaumbrosia interviews Dylan Field, Co-founder and CEO of Figma, the collaborative design platform powering the product development process at companies like Microsoft, Google, and Airbnb. Since launching in 2012, Figma has grown from a browser-based design tool into a multi-product ecosystem spanning design, whiteboarding, presentations, and AI workflows.Dylan shares the product and org strategy behind Figma's evolution—from a single design surface to a platform that now includes Figma Make, Slides, Dev Mode, Sites, Draw, and more. He explains how Figma is building toward a world where anyone—not just designers—can move from idea to execution faster, and why “good enough is no longer enough” when it comes to design in the AI era.In this conversation, Dylan goes deep on building communities around products, the value of product leaders embracing design as a strategic differentiator, and how Figma is thinking beyond prompts to redefine human-AI interaction. He also shares lessons from product expansion, building for non-designer users, and how he still carves out time to jailbreak LLMs and test prototypes hands-on.What you'll learn:- How Dylan shaped Figma into a multi-product platform that merges code, design, and collaboration.- Why FigJam's “fun” factor was a deliberate strategic decision—and how it saved the product.- How Figma is integrating with ChatGPT and third-party data tools to redefine surface area and workflow.- The case for design-led thinking across every function of a modern product team.Key Takeaways

In this episode of the Org Design Podcast, hosts Tim Brewer and Amy Springer engage in a compelling conversation with Rhonda Frith-Lyons, an experienced organizational designer, at the ODF conference in the Twin Cities. Architectural engineer turned organizational problem-solver, Rhonda Frith-Lyons, joins us from the ODF 2024 conference to share her journey into org design and the critical skills leaders need to thrive in a rapidly changing business environment. Rhonda unpacks how the worlds of art, science, and behavioral insight intersect in organizational design, why leaders must resist the urge to “just move boxes,” and how AI is reshaping the way we think about transformation. With decades of experience across supply chain, IT, and global multinationals, she offers practical advice on diagnosing problems, framing the right questions, and leading with intentionality. Rhonda highlights the need for leaders to adopt a holistic view of their organizations, considering how changes in one area affect the entire system.  If you're a leader navigating growth, change, or disruption, this conversation will help you see your organization as a system—and your role as its architect. Org Design Podcast https://www.functionly.com/org-design-podcast https://www.linkedin.com/company/orgdesignpodcast/ Sassy Entreprenuership https://www.linkedin.com/company/thesassyentrepreneurllc/ https://www.linkedin.com/in/rhondalfrithlyons/ Functionly https://www.functionly.com/ https://www.linkedin.com/company/functionly/

In this episode, Amy Springer and Tim Brewer are joined by Josh Epperson, Senior Manager of Organizational Development at Amazon. Josh shares a refreshingly honest, thought-provoking journey from play-based therapy with children to shaping strategy, structure, and systems at one of the world's largest companies. This conversation explores how org design is evolving in an AI-infused world—why the org chart is no longer enough, how agentic AI changes workforce strategy, and what leaders should be measuring (but often aren't). Josh reveals practical frameworks like Fit to Purpose and Fit to Deliver, explains why most org design efforts are reactive (and broken), and challenges us to design ourselves out of a job before AI does it for us. Whether you're an org design pro or a founder navigating scale, this is your blueprint for designing resilient, high-performing organizations. Josh Epperson https://www.linkedin.com/in/joshepperson/ Org Design Podcast https://www.linkedin.com/company/orgdesignpodcast/ https://www.functionly.com/org-design-podcast Functionly https://www.functionly.com/ https://www.linkedin.com/company/functionly/

In this candid and compelling episode of the Org Design Podcast, recorded live at the Festival of Org Design 2024, hosts Tim Brewer and Damian Bramanis sit down with Haris Ahmed, founder of Pragmatium Consulting Group, to uncover three decades of wisdom in organizational transformation. Haris shares how he stumbled into org design during the Y2K era and evolved into a strategic advisor trusted by mid-market powerhouses and ambitious startups alike. From diagnosing dysfunction to architecting adaptive systems, Haris explains why getting the strategy-structure-capability triangle right is crucial—especially when the market moves faster than your 5-year plan. This episode is packed with practical advice for founders, leaders, and change agents—from identifying cultural silos to unlocking high-performance through clear leadership dynamics. Haris also reveals the surprising power of crucial conversations, the value of external perspectives, and why org design is no longer a luxury—it's a leadership imperative. Haris Ahmed https://www.linkedin.com/in/harisahmedusa/ https://pragmatiumconsulting.com/ The Org Design Podcast https://www.functionly.com/org-design-podcast https://www.linkedin.com/company/orgdesignpodcast/ Functionly www.functionly.com https://www.linkedin.com/company/functionly/

In this episode recorded live at EODF 2024 in Milan, we sit down with David Plink, CEO of the Top Employers Institute, for a raw and inspiring conversation on what it really takes to lead lasting organizational change. Hosted by Tim Brewer and Damian Bramanis, David reflects on his 16-year journey leading a global certification body across 30+ nationalities—from recovering after a life-changing illness to transforming a near-bankrupt company into a purpose-driven global movement. He shares candid stories and hard-won insights, including: ⚖️ Three essential dilemmas every leader faces in org design: 1. People follow strategy vs. People first 2. Big bang vs. Slow burn change 3. Soft approach vs. Ripping off the bandaid

Alex Buder Shapiro, Chief People Officer at Jasper, joined us on The Modern People Leader.We talked about how AI is reshaping organizational design, the shift from early-career jobs to early-career talent, and how HR teams can lead through experimentation and workflow innovation.---- Sponsor Links:

In this episode of CRO Spotlight, Warren Zenna sits down with Bobby Morrison, Chief Revenue Officer at Shopify, to explore how the CRO role has evolved beyond traditional sales leadership. Bobby shares his approach to unifying marketing, sales, customer success, and support under a single revenue organization focused on the complete customer journey rather than siloed handoffs.Bobby reveals his philosophy of building revenue flywheels through aligned incentives and systems-first thinking, explaining how he restructured Shopify's go-to-market approach to eliminate friction. He discusses the importance of creating pods that bring together account executives, solution engineers, and customer success managers with shared objectives and territories to deliver better customer outcomes.The conversation shifts to how AI is transforming revenue operations, with Bobby predicting that traditional CRMs will be replaced by AI-enabled systems within months. He emphasizes that tomorrow's successful CROs must become more technically proficient, understanding data structures and AI capabilities to build competitive advantages through technology while maintaining the human relationships that drive trust.Warren and Bobby conclude by discussing the future of customer engagement, with Bobby sharing his belief that despite automation, human interaction remains essential in building trust. He emphasizes Shopify's commitment to helping customers navigate uncertain times through an anti-fragile platform that enables businesses to adapt quickly to changing market conditions.

In this **bonus** episode of the Org Design Podcast, host Amy Springer welcomes James Davis from The TSP Advisory to discuss the evolving roles and responsibilities within the Technology Services industry. James shares insights on the transformation of Managed Services Providers (MSPs), Systems Integrators (SIs), and Value Added Resellers (VARs) as they adapt to new business models and client needs. He emphasizes the importance of organizational design in navigating growth challenges and optimizing team structures. The conversation highlights the distinct characteristics of each model, the necessity for clear roles and responsibilities, and the financial metrics that guide successful operations. James also addresses common pain points that organizations face during periods of change and the value of a strategic, top-down approach to org design. Listeners will gain valuable perspectives on how to foster a healthy organizational culture by aligning team structures with business objectives, ultimately leading to improved performance and profitability. Tune in for practical advice and thought-provoking discussions on the future of organizational design in the TSP industry. The TSP Advisory https://thetspadvisory.com/ https://www.youtube.com/@UCnUB-fI2ePSlLCwpLaalNUg https://creators.spotify.com/pod/profile/the-tsp-advisory/ https://podcasts.apple.com/au/podcast/tsp-advice/id1804239948 https://www.linkedin.com/company/thetspadvisory/ Functionly https://www.functionly.com/ https://www.linkedin.com/company/functionly/ Org Design Podcast https://www.functionly.com/org-design-podcast https://www.linkedin.com/company/orgdesignpodcast https://open.spotify.com/show/0Xw3bbEISDbSDO5WT8O7bu?si=1b35ee795fa84531 https://podcasts.apple.com/us/podcast/org-design-podcast/id1501527726

In this episode of the Org Design Podcast, Tim Brewer and Amy Springer welcome Andreas Wenger, a partner at Transformer Consulting, to discuss the intricacies of organizational design. Andreas shares his journey into the field, highlighting how his academic background in organization science laid the foundation for his practical consulting experience. He emphasizes the critical importance of aligning organizational structures with the evolving needs of clients, particularly in complex environments. Andreas recounts a compelling case study involving a care institution that successfully transformed its organizational structure to better serve its changing demographic, navigating the challenges posed by the COVID-19 pandemic. He illustrates how effective organization design can empower teams at all levels, enabling them to make decisions closer to the operational front lines. The conversation also delves into the common pitfalls of poor organizational design, the need for leaders to develop conviction around change initiatives, and the vital role of time in implementing successful transformations. Andreas encourages leaders to view organization as more than just charts and structures, advocating for a holistic approach that fosters collaboration and innovation. Join us for this insightful discussion on how to build resilient organizations and navigate the complexities of change.

In this episode of the Org Design Podcast, hosts Tim Brewer and Damian Bramanis welcome Liz Ferguson from Wiley's research publishing group. Liz shares her journey into organizational design, which began unexpectedly as she took on a new leadership role managing a large team. Faced with the challenge of restructuring to better align with industry changes, she sought external expertise to guide the process. Liz discusses the importance of understanding the unique needs of her organization and how collaborative workshops helped identify inefficiencies and opportunities for improvement. Throughout the conversation, Liz emphasizes the value of being open-minded as a leader and involving team members in the change process. She reflects on the challenges of balancing strategy with the human side of organizational change, advocating for gradual engagement over abrupt transitions. This episode highlights the continuous evolution of organizations and the need for leaders to adapt their structures to meet changing market demands.

In this insightful episode of the Org Design Podcast, Amy Springer and Rory Mustan from Functionly are joined by Nicole Gee from Geenius Consulting to explore the nuanced journey of organizational design. Nicole candidly shares her early struggles in org design, emphasizing the pivotal role of confidence and clarity. She highlights that successful organizational change requires leaders to deeply understand the strategic 'why' behind decisions and thoughtfully manage the emotional impacts on their teams. Listeners will gain valuable insights on: How Nicole overcame initial setbacks by embracing continuous learning and feedback. The critical balance between strategy and empathy, ensuring that people are always central to org design. Practical steps for leaders to confidently and transparently guide their teams through complex changes. The importance of clearly articulating challenges, required capabilities, and roles early in the process. Why active listening and informal conversations can be powerful tools for leaders anticipating organizational shifts. This episode emphasizes that effective org design goes beyond structural changes—it's about building confidence, clarity, and genuine engagement throughout the process. Connect with Nicole Gee on LinkedIn or at geeniusconsulting.co.uk.

In this episode, Peter Merholz—co-founder of Adaptive Path and co-author of Org Design for Design Orgs—joins us to talk about what it really takes to build and scale effective design teams. We explore the systems, structures, and leadership mindsets that shape successful organizations, the relationships between product and design teams, and how design leaders can foster clarity, consistency, and impact as their teams grow. Whether you're managing a team or aspiring to, this conversation is packed with insights on navigating the evolving role of design in today's organizations.Learn More About Peter:Website: https://petermerholz.com/Newsletter: https://petermerholz.com/newsletter/ LinkedIn: https://linkedin.com/in/petermerholzPodcast: https://findingourway.design/Book: https://orgdesignfordesignorgs.com/Full-Day Courses (also available in half-day formats):DesignOps: Scaling UX Design: https://www.nngroup.com/courses/scaling-ux-design-and-user-research/?utm_source=podcast&utm_medium=social&utm_campaign=ep50Product and UX: Building Partnerships for Better Outcomes: https://www.nngroup.com/courses/product-and-ux/?utm_source=podcast&utm_medium=social&utm_campaign=ep50Leading Highly Effective UX Teams: https://www.nngroup.com/courses/leading-ux-teams/?lm=pm-ux-different-views-of-responsibilities&pt=article&utm_source=podcast&utm_medium=social&utm_campaign=ep50UX Leader: Essential Skills for Any UX Practitioner: https://www.nngroup.com/courses/ux-leadership-skills-for-all/?utm_source=podcast&utm_medium=social&utm_campaign=ep50New UX Managers: https://www.nngroup.com/courses/new-manager/?utm_source=podcast&utm_medium=social&utm_campaign=ep50Related Free NN/g Articles:DesignOps: Study Guide: https://www.nngroup.com/articles/design-ops-study-guide/?utm_source=podcast&utm_medium=social&utm_campaign=ep50Product & UX: Study Guide: https://www.nngroup.com/articles/product-and-ux-study-guide/?utm_source=podcast&utm_medium=social&utm_campaign=ep50PM and UX Have Markedly Different Views of Their Job Responsibilities: https://www.nngroup.com/articles/pm-ux-different-views-of-responsibilities/?utm_source=podcast&utm_medium=social&utm_campaign=ep50

Join us on the Org Design Podcast as we dive into a captivating conversation with Ramona Elena Curciu, Head of Coherence, live from the EODF conference in Milan. In this episode, we explore the essence of org design, the journey from personal challenges to professional triumphs, and the importance of approaching organizational change with humility and respect. Ramona shares her unique insights on balancing the heart and tools in org design, emphasizing the need to honor the past while fostering growth. As hosts, we delve into the mindset required for effective org design, drawing parallels with design research principles. Tune in to discover how compassion and curiosity can transform organizational landscapes. If you're curious about org design or seeking inspiration, this episode is a must-listen. Connect with Ramona on LinkedIn and share your thoughts with us.

On this episode of The Tech Trek, we're diving deep into the intersection of engineering, product, and business thinking with Vineet Goel — Co-Founder and Chief Product & Technology Officer at Parafin, a fast-growing fintech startup powering small businesses on platforms like DoorDash, Amazon, and Walmart.We unpack what it really means to build a company where engineers are product thinkers, why bringing in product managers too early can backfire, and how AI is reshaping what it means to write code — and who's best positioned to thrive in this new world.Vineet shares how Parafin scaled with just two PMs to 25 engineers, why every engineer shadows customer support calls, and how GenAI might collapse the wall between product and engineering entirely.Whether you're an engineer, product leader, founder, or just curious where the future of tech orgs is headed — this conversation is packed with insights you won't want to miss.

In this episode of the Org Design Podcast, hosts Tim Brewer and Amy Springer welcome Amri B. Johnson from Inclusion Wins. Amri shares his journey into organizational design, revealing how his background as an epidemiologist shaped his understanding of leadership and management. He discusses the importance of creating organizational structures that foster emergent strategies, emphasizing that "structure creates behavior." Amri highlights the common pitfalls organizations face when trying to implement diversity, equity, and inclusion (DEI) initiatives, noting that many fail to align their strategies with their stated goals. He argues for a shift in perspective: DEI should not be seen as a separate initiative but as integral to the organization's fabric. Listeners will gain insights into the significance of including team members in the decision-making process and the need for leaders to develop robust listening skills to build adaptive organizations. This conversation aims to equip leaders with the tools to create inclusive environments that allow all individuals to thrive, ultimately driving better organizational outcomes. Tune in to learn how to design organizations that are not only effective but also resilient and inclusive, ensuring that every voice is heard and valued.

Is it better to hire someone with deep domain expertise and teach them product management, or to bring in an experienced PM who can learn the domain? Today, we're debating the strengths and weaknesses of both approaches across critical areas like business impact, product discovery, stakeholder management, and leadership!Listen (or watch) as Product Manager Brian Orlando and Enterprise Business Agility Coach Om Patel discuss why domain experts excel at identifying immediate pain points but may struggle with deeper product methodologies... or listen/watch as we discuss how experienced PMs can bring fresh perspectives while also facing steeper learning curves in specialized industries. This podcast is all about exploring the real-world tradeoffs Product Leaders face when building product teams and providing insights for both hiring managers and product professionals!#ProductManagement #CareerDevelopment #AgileLeadershipReferences:Boiler Room (film), 2000Marty Cagan - Inspired: How to Create Tech Products Customers Love, 2008AA120 - Did AirBnB Fire Their Product Managers?AA199 - W. Edwards Deming's Profound Knowledge for Transforming OrganizationsAA201 - Mastering Stakeholder Communication & Management= = = = = = = = = = = =YouTubeSubscribe on YouTube:https://www.youtube.com/channel/UC8XUSoJPxGPI8EtuUAHOb6g?sub_confirmation=1Applehttps://podcasts.apple.com/us/podcast/agile-podcast/id1568557596Spotifyhttps://open.spotify.com/show/362QvYORmtZRKAeTAE57v3= = = = = = = = = = = =Toronto Is My Beat (Music Sample)By Whitewolf (Source: https://ccmixter.org/files/whitewolf225/60181)CC BY 4.0 DEED (https://creativecommons.org/licenses/by/4.0/deed.en)

Join us on the Org Design Podcast as we dive into the fascinating journey of Beth Gunderson in our episode, From Science to Strategy: Effective Org Design with Beth Gunderson. Beth, a key figure at the University of Southern California's Center for Effective Organizations, shares her unique path from material science to becoming an influential org design consultant. We explore her insights on the STAR framework, the importance of aligning org design with strategy, and the evolving role of operating models. Beth also discusses how leaders can effectively communicate change and foster collaboration across various organizational levels. With her extensive experience, Beth offers valuable advice for leaders and designers alike. Tune in as Amy, Damian, and I uncover the intricacies of effective org design and how it can transform organizations.

Insights are only as powerful as the action they inspire. In this episode, we are joined by Will Osborn, Service and Org Design Director & Head of Service Design at frog, part of Capgemini Invent, as he discusses why insights fail and what the industry needs to do differently. Will shares candid takes on blind spots in insights, why context is more critical than data, and why waiting for the perfect tech solution is a mistake.We also discuss:The evergreen challenge of silo syndrome. How great storytelling makes data impossible to ignore.Why research on its own isn't enough.Join The Insighter's Club and get exclusive industry insights, expert analysis, and cutting-edge trends delivered straight to your inbox.

In this short segment of the Revenue Builders Podcast, John McMahon and John Kaplan and Alex Varel, CRO of Multiverse, discuss the mindset and responsibilities required to succeed in a CRO role. Alex shares firsthand insights on the challenges of executive leadership, the importance of accountability, and how customer success should be integrated into go-to-market strategies. He also emphasizes the significance of informed decision-making and fostering a culture of collaboration across sales and customer success.KEY TAKEAWAYS[00:01:17] The CRO's Accountability Mindset – The deep responsibility that comes with the CRO role and the need to embrace it.[00:01:56] Executive Team and Board Alignment – Understanding the dynamics of working with senior leadership and the board.[00:03:06] The Power of Listening in Leadership – Why listening is a CRO's biggest advantage when making critical decisions.[00:04:42] Customer Success and the CRO Role – The importance of unifying pre-sale and post-sale efforts under a single vision.[00:05:28] Org Design for Customer-Centric Growth – Why aligning sales and customer success creates a seamless customer journey.[00:06:22] The Right Intent Behind Owning Customer Success – Why it's about customer outcomes, not just control over teams.QUOTES[00:01:17] "Having the accountability to the customers, individuals, and teams—and making all of them wildly successful—is what excites me about the CRO role."[00:03:06] "A huge advantage of being a CRO is that people want to meet with you—inside and outside the company. Use that to listen and make informed decisions."[00:07:23] "The best org design creates a natural mechanism for unified goals that benefit the customer and fuel growth."[00:06:45] "I wasn't concerned with building a fiefdom—I was focused on creating a structure that aligns sales and customer success for better customer outcomes."Listen to the full conversation through the link below.https://revenue-builders.simplecast.com/episodes/the-reflective-journey-from-sales-leader-to-cro-with-alex-varelEnjoying the podcast? Sign up to receive new episodes straight to your inbox:https://hubs.li/Q02R10xN0Check out John McMahon's book here:Amazon Link: https://a.co/d/1K7DDC4Check out Force Management's Ascender platform here: https://my.ascender.co/Ascender/Force Management is hiring for a Sales Director. Apply here: https://hubs.li/Q02Zb8WG0Read Force Management's eBook: https://www.forcemanagement.com/roi-of-sales-messaging

Send us a textIn this episode of the Org Design Podcast, host Amy Springer engages in a thought-provoking conversation with Pallavi Srivastava, an associate partner at The OrgSmith. They explore the often misunderstood concept of organizational design, emphasizing its importance beyond mere restructuring and cost-cutting measures. Pallavi shares insights on the need for leaders to adopt an agile and entrepreneurial mindset in today's rapidly changing business environment, particularly in light of recent global disruptions like COVID-19.The discussion covers the critical role of leaders in aligning organizational structures with dynamic strategies and the necessity for constant communication about these strategies. Pallavi highlights the significance of fostering a culture of innovation and psychological safety, enabling organizations to adapt quickly to change. She provides real-world examples of companies that successfully pivoted during the pandemic, demonstrating the qualities that empower resilient and agile organizations.Listeners will gain valuable perspectives on the evolving landscape of job design in the context of AI and digital transformation, and the essential leadership skills required to navigate these changes. Pallavi underscores the need for empathy in leadership while also advocating for the courage to make tough decisions as organizations adapt to new challenges.Join us for this enlightening episode as we uncover the complexities of organizational design and the pivotal role of leadership in fostering a responsive and resilient business environment.Support the show

Send us a textIn this episode of the Org Design Podcast, we're joined by Elizabeth Venter and Ross Libby to explore the human side of organizational change. Our guests share invaluable insights on how to implement structural changes while keeping people at the heart of the transformation process.Key discussion points include:The importance of involving team members in organizational change rather than imposing decisions from aboveWhy continuous communication is crucial throughout the entire change processHow seeking clarity rather than certainty leads to better organizational outcomesThe value of experimentation and learning through pilot programsElizabeth emphasizes that successful organizational change requires supporting each team individually through their transformation journey, while Ross shares the powerful perspective that "the future punishes certainty but rewards clarity." Together, they provide practical advice for leaders navigating organizational change, whether they're org design experts or just beginning their journey.This conversation offers essential insights for anyone interested in creating more effective, human-centered organizations that can adapt and thrive in today's rapidly changing business environment.Support the show

Every business dreams of experiencing that exhilarating hockey stick growth where success skyrockets, but what does it truly take to achieve it? Tom Gratian, founder of Gratian Group, shares the secrets to achieving explosive hockey stick growth by focusing on top talent, laser-sharp strategy, and the game-changing power of AI. He provides actionable insights on how to identify and secure A-players, develop effective leadership, and foster a winning culture, all while navigating the unique challenges of rapid growth. Tune in to discover how to unlock your company's full potential and achieve phenomenal growth.Love the show? Subscribe, rate, review, and share!

In this episode of the Org Design Podcast, Cynthia Escamilla, an experienced organizational design consultant, shares insights on effective org design practices. She emphasizes the importance of looking at the bigger picture when addressing organizational issues, rather than just changing roles or people. Cynthia advises leaders to focus on strategic goals and align organizational structure accordingly. She discusses common pitfalls in org design, such as mislabeling budget cuts as reorganization. Cynthia also highlights the iterative nature of org design, suggesting that leaders should plan for continuous adaptation. She explains her consulting approach, which includes diagnostics, co-creation of future designs, and implementation support. The conversation touches on the impact of AI and technology on workforce roles, emphasizing the need for organizations to consider how jobs may be augmented by new technologies in the future.Support the show

Will Gaybrick joined Stripe as CFO after investing in the company at Thrive Capital. Over the past 9 years, now as President, he's helped grow Stripe's into one of the world's largest private startups. In this episode, we explore his impressive career journey—from Harvard Math to software engineering, Yale Law, venture capital, and now his leadership role at Stripe. Will shares key insights on capital allocation, crypto, AI, investing, leadership, and more. Some takeaways:(00:00) Intro(01:09) From Academia to Venture Capital(02:01) Joining Stripe: The Unexpected Journey(02:09) Career Philosophy and Decision Making(05:23) Building Hack Yale and Teaching(08:15) The Role of a Polymath at Stripe(09:31) Learning Techniques and AI Insights(16:15) Operational Shifts and Growth Strategies(20:36) Hiring and Leadership at Stripe(28:08) Organizational Systems and Processes(31:40) Migrating Users to New API Versions(32:07) Challenges in API Refactoring(33:57) The Rise of Stablecoins(34:07) Stripe's History with Crypto(35:51) Stablecoins: Use Cases and Adoption(41:30) AI and Machine Learning at Stripe(47:59) Risk Management and Compliance(53:21) Empowering Innovation with AI(57:14) Decision-Making Frameworks at Stripe(01:04:07) Stripe's Product Evolution(01:09:31) Exploring the Fun and Challenges of Product Space(01:10:20) Stripe's Organizational Structure and Strategy(01:12:12) The Importance of Technical Unification(01:13:13) User Demands and Capital Allocation(01:14:18) The Role of ROI in Early Projects(01:15:53) Stripe's Unique Approach to Titles and Levels(01:18:36) Insights on Organizational Design(01:21:36) Effective Leadership and Decision-Making(01:24:18) Reflections on Influential Leaders(01:33:25) The Value of Venture Capital(01:38:29) Future Prospects and Motivation at Stripe  Executive Producer: Rashad AssirProducer: Leah ClapperMixing and editing: Justin Hrabovsky Check out Unsupervised Learning, Redpoint's AI Podcast: https://www.youtube.com/@UCUl-s_Vp-Kkk_XVyDylNwLA

Unlocking the Future of Organizational Design: In this episode from the Org Design Festival, experts Joemmy Ramirez and Mary Selden, join Podcast hosts Tim Brewer and Amy Springer, explore the art and science of developing effective organizational design functions within large organizations. They discuss unconventional career paths and innovative approaches to modern organizational challenges, along with the crucial elements for reshaping and future-proofing organizational structures. Joemmy and Mary provide invaluable advice for leaders, highlighting the importance of adaptability, strategic foresight, and the evolving role of technology in organizational design.Support the show

Kiersten Rippeteau discusses her journey into organizational design, starting from internal consulting in healthcare to external consulting in the construction industry. She emphasizes the importance of understanding organizational systems and human behaviors. Rippeteau highlights the need for clear strategy, values, and effective communication within organizations. She also touches on the impact of AI in consulting and construction, stressing the importance of maintaining a human lens. Rippeteau's firm, New Commodity, focuses on practical, impact-driven business models to improve organizational effectiveness and positive societal impact.Support the Show.

In this Org Design Podcast episode from the Organizational Design Festival 2024, Chris Worley shares his fascinating journey in organizational design. We explore the common signs of org design issues, the importance of strategy in effective org design, and the challenges of power and politics in implementation. Chris emphasizes the significance of curiosity, trust-building, and the role of leaders in fostering psychological safety during organizational change. Tune in for insightful stories, practical advice, and a deep dive into the art and science of creating well-structured, adaptive organizations.00:00:00 - Introduction and Welcome00:00:36 - Chris Worley's Background and Journey00:03:33 - Importance of Organizational Design00:04:56 - Challenges in Implementing Change00:06:42 - Incremental vs. Radical Change00:10:23 - The Future of Continuous Transformation00:13:15 - Psychological Safety in Change00:14:32 - Overcoming Resistance to Change00:19:46 - The Need for Strategic Agility00:22:45 - Building an Agile Organization00:24:53 - The Role of AI in Organizational Design00:27:48 - Future Scenarios and Prompt Engineering00:30:02 - Closing Remarks and Contact InformationSupport the Show.

In Part 3 of the Top 10 Challenges series, we're addressing the biggest org-level challenges that eng leaders face. We've compiled conversations from past podcasts and conference sessions that cover org-related topics, such as aligning engineering & business goals, team topologies & org resourcing, and thinking strategically. This episode features a slate of top eng leaders with valuable insight to share: Jessica McKellar @ Pilot, Andrew Lau @ Jellyfish, Samir Naik @ Plaid, Former VPE @ Robinhood Surabhi Gupta, Aaron Erickson @ NVIDIA, Mike Tria @ Gusto, Emad Elwany @ Docusign, and Scott Woody @ Metronome.Join us at ELC Annual 2024!ELC Annual is our 2 day conference bringing together engineering leaders from around the world for a unique experience help you expand your network and empower your leadership & career growth.Don't miss out on this incredible opportunity to expand your network, gain actionable insights, ignite new ideas, recharge, and accelerate your leadership journey!Secure your ticket at sfelc.com/annual2024And use the exclusive discount code "podcast10" (all lowercase) for a 10% discountSHOW NOTES:Aligning Engineering and Business Goals: Invest in tracking metrics to identify / meet long-term business-building goals w/ Jessica McKellar (00:43)How to align metrics with overall, long-term business strategy w/ Andrew Lau (4:56)Planning Team Topologies and Organizational Resources: the transition between PMF & scale-up w/ Samir Naik (12:12)Approaching org design & planning during periods of hypergrowth w/ Surabhi Gupta (18:45)How to do an effective reorg w/ Aaron Erickson and Mike Tria (24:41)Strategic Thinking: Organizing engineering by strategic themes & complete units of value w/ Emad Elwany (30:12)The transition from a large unified eng team to embedding experts and building specialized teams catered to specific customer personas w/ Scott Woody (37:26)LINKS AND RESOURCESBecoming a better strategic contributor & business leader with Jessica McKellarNavigating 2024: Engineering management principles to tackle the unknowns & challenges ahead with Andrew LauHow eng orgs (and careers) evolve through hyper-growth with Samir NaikHypergrowth, Scaling & Org Design with Surabhi GuptaHow to Do an Effective Reorg with Aaron Erickson and Mike TriaOrganizing eng by strategic themes / complete units of value & consensus building to drive velocity with Emad ElwanyRapidly operating early-stage engineering at global scale, mapping eng workflows to personas & pivoting pricing / business models with Scott WoodyThis episode wouldn't have been possible without the help of our incredible production team:Patrick Gallagher - Producer & Co-HostJerry Li - Co-HostNoah Olberding - Associate Producer, Audio & Video Editor https://www.linkedin.com/in/noah-olberding/Dan Overheim - Audio Engineer, Dan's also an avid 3D printer - https://www.bnd3d.com/Ellie Coggins Angus - Copywriter, Check out her other work at https://elliecoggins.com/about/

In the latest episode of the Org Design Podcast, hosts Tim Brewer and Amy Springer welcome Shubha Narayanan, a partner at OrgSmith, to discuss all things organization design and workforce transformation. Shubha shares her insights on the evolving role of org design, emphasizing the importance of solving problems through people and processes rather than mere structures. She delves into her journey from working at KPMG to leading OrgSmith, highlighting the importance of aligning organizational structures with business strategies. The conversation also touches on the impact of AI on org design, the need for horizontal organizations, and the crucial role of leaders in fostering collaboration and innovation. Shubha's UNSPEND model for org design is explained, providing listeners with a comprehensive approach to tackling organizational challenges. This episode is a must-listen for anyone interested in creating agile, efficient, and scalable organizations.Support the Show.

Paul Tolchinsky discusses his journey into organizational design, emphasizing the importance of human interaction and systemic thinking over traditional hierarchical structures. He highlights the need for leaders to embrace resistance, engage with employees at all levels, and create adaptive, responsive systems. Tolchinsky advocates for leaders to ask good questions, listen, and integrate diverse perspectives to foster a more inclusive and effective organizational environment. He also mentions his new venture, Change Accelerators, aimed at leveraging experienced professionals to drive meaningful change.Support the Show.

Drew Sechrist, CEO of Connect the Dots, discusses the challenges of organizational design and the importance of empathy in leadership. He shares his experience of having to lay off 20% of his company, emphasizing the importance of clear communication and support for affected team members. Sechrist also highlights the benefits of having a geographically diverse team, with operations in both the United States and Serbia, and how the company has adapted to remote work.Support the Show.

On this episode of Rehash, we're speaking with Amy Jung, Governance Lead at Safe and an OG in the Ethereum and specifically DAO space, about all things organization design, governance, and her hottest takes about DAOs.Amy joined the Safe team back in March of this year and also has her own DAO operations and strategy consultancy called Shared Realities, where she helps organizations and teams with their progressive decentralization strategy and execution, organizational design, and community development. Previously, she worked at MakerDAO for two years as their Head of Community Development and ConsenSys as their Design Operations Lead.In this episode, Amy reveals many of her strategies and frameworks she uses to help organizations decentralize, starting with questions any organization should ask themselves to decide first and foremost whether it even makes sense for them to decentralize.Amy presents information in really clearly thought out frameworks that anyone can take back to their organization and implement, and her dedication to the space and deep expertise in DAO organization design is unmatched. COLLECT THIS EPISODEhttps://www.rehashweb3.xyz/ SUBSCRIBE TO REHASH PODCAST CLUB (RPC)https://hypersub.withfabric.xyz/collection/rehash-podcast-club-s9c8bb45vg1s?referrer=0x4b65caf44055f910fd94eae4f14307ffe3233b12 SPONSORS:Forage FOLLOW USRehash: https://twitter.com/rehashweb3Diana: https://twitter.com/ddwchenAmy: https://twitter.com/itsamyjungSafe: https://twitter.com/safe LINKSS8 E1 | Multiparty Ops Onchain w/Jonah Erlich (Den): https://www.youtube.com/watch?v=ErdxzFt1rEo“Working in Public” by Nadia Eghbal: https://www.amazon.co.uk/Working-Public-Making-Maintenance-Software/dp/0578675862Rehash Podcast Club on Hypersub: https://hypersub.withfabric.xyz/collection/rehash-podcast-club-s9c8bb45vg1s?referrer=0x4b65caf44055f910fd94eae4f14307ffe3233b12“Owning is the New Sharing” by Nathan Schneider: https://nathanschneider.info/2014/12/owning-is-the-new-sharing/ TIMESTAMPS0:00 Intro2:53 Amy's background in DAOs5:26 Frameworks for decentralized organizational design13:20 How do DAOs scale?17:37 How to balance growth with quality20:08 How to make tradeoffs between decentralized and centralized components of DAOs27:48 Decentralization process for Safe38:28 Compensation in DAOs44:22 Best and worst examples of governance in DAOs48:05 Amy's hot take on the one thing all DAOs are doing wrong49:32 Can You Not52:11 Follow Amy DISCLAIMER: The information in this video is the opinion of the speaker(s) only and is for informational purposes only. You should not construe it as investment advice, tax advice, or legal advice, and it does not represent any entity's opinion but those of the speaker(s). For investment or legal advice, please seek a duly licensed professional.

In this exclusive interview recorded live from the Ownit AI Studio at CommerceNext 2024, Rick Lockton, SVP of Digital at Tractor Supply Company, shares insights on navigating the challenges and opportunities of omnichannel retail. With a background in merchandising and over a decade of experience in digital product management, Rick discusses the importance of organizational design, incentives, and collaboration between digital and store teams. Rick shares his priorities for Tractor Supply, including improving site conversion, leveraging AI in marketing, and building a CDP to better understand and engage customers. He also touches on the value of adopting agile methodology and a product mindset in key areas of the business, such as e-commerce and merchandising. Discover how Tractor Supply is driving digital transformation and omnichannel success by staying close to customers, integrating store and digital experiences, and embracing new retail technologies in this engaging conversation.

When overseeing a startup, a CEO needs a well-functioning organizational design. This helps evaluate the performance of the team, make sure functions are coordinating and executing efficiently, and communicate and set objectives. In this conversation, bestselling author of Brave New Work, Aaron Dignan, talks with Levels CEO, Sam Corcos. Look for multiple new shows per week on A Whole New Level, where we have in-depth conversations about metabolic health and how the Levels startup team builds a wellness movement from the ground up in the health and wellness tech industry. Get Your Free Ultimate Guide to Glucose: ⁠⁠⁠⁠⁠⁠⁠⁠https://levels.link/itc⁠⁠⁠⁠⁠⁠⁠⁠ Levels helps you see how food affects your health, empowering you with the tools needed to achieve health goals and improve healthspan. Levels Members gain access to the Levels app and continuous glucose monitors (CGMs), providing real-time feedback on how diet and lifestyle choices impact your metabolic health. Look for new shows every month on Levels - Inside the Company, where we have in-depth conversations about how the Levels startup team builds a movement from the ground up in the health and wellness tech industry.

In this episode of the Arguing Agile podcast, Product Manager Brian Orlando and Enterprise Business Agility Coach Om Patel are joined by Software Development expert Ed Martin for an exploration how company size affects business agility. We discuss the challenges that arise as organizations scale from 3 people to 30 to 300 and beyond, covering topics like losing the culture of experimentation, organizational rigidity, continuous improvement, and the "rule of 3 and 10". Listen as we share real-world examples on how to maintain agility while growing your business. Listen to learn strategies for reinventing your culture, org design best practices, and the importance of having a framework to "work on the business" as you scale. Listen whether you're a founder, agile coach, or product leader and this episode will give you valuable perspectives on navigating the complexities that come with company growth!0:00 Podcast Intro0:17 Topic Intro: Business Agility & Company Size0:47 Brian's Start-up Story1:51 The Rule of 3 and 103:20 Proactive Work on the System5:27 Om's Systems Example7:05 Ed's Planning Example8:11 Example: 3 to 30 People11:20 Example: Growth to 30013:57 Continuous Improvement17:04 Shooting the Messenger19:35 Your 100%23:04 Losing the Experimentation Culture26:15 Business Rigidity and Reinvention28:16 Culture is Past Tense30:10 Reinspection Triggers32:53 Org Design34:57 Gino Wickman: Traction37:49 Working Groups38:45 The Natural Order44:12  Reinventing Organizations48:37 Future Podcasts48:55 Wrap-up= = = = = = = = = = = =Watch it on YouTube= = = = = = = = = = = =Subscribe to our YouTube Channel:https://www.youtube.com/channel/UC8XUSoJPxGPI8EtuUAHOb6g?sub_confirmation=1Apple Podcasts:https://podcasts.apple.com/us/podcast/agile-podcast/id1568557596Spotify:https://open.spotify.com/show/362QvYORmtZRKAeTAE57v3Amazon Music:https://music.amazon.com/podcasts/ee3506fc-38f2-46d1-a301-79681c55ed82/Agile-Podcast= = = = = = = = = = = =Toronto Is My Beat (Music Sample)By Whitewolf (Source: https://ccmixter.org/files/whitewolf225/60181)CC BY 4.0 DEED (https://creativecommons.org/licenses/by/4.0/deed.en)

In the podcast interview, Ron Schwartz discusses the importance of organizational design, emphasizing the need to identify roles, goals, and decision rights. He advises against designing an organization around individuals, instead suggesting to design around what is needed to execute strategy and plans. Schwartz also highlights the importance of open conversations in the organization, particularly when dealing with changes. He suggests that leaders should have the ability to deliberately design a conversation, considering the outcome and impact they want to have on the other person.Support the show

Power of Ten is a show about design operating at all levels of zoom, from thoughtful detail to changes in organisation, society and the world, hosted by design leadership coach, Andy Polaine. My guest in this episode is Peter Merholz. We talked about the state of the design nation, the burst bubble of the Cambrian explosion of design from the last 10-15 years, product, business and the issue of mediocrity. Peter has worked at the intersection of design, technology, and humans for over 25 years. Currently, he's an independent consultant focused on improving the effectiveness of design organisations. He was a co-founder of Adaptive Path, acquired by Capital One in 2014 and he co-wrote Org Design for Design Orgs, still the premier book on building in-house design teams. He co-hosts the Finding Our Way podcast exploring design leadership along with another Adaptive Path co-founder, Jesse James Garrett. He also coined the word “blog.” Show Links Peter Peter's website: https://www.petermerholz.com Org Design for Design Orgs: https://www.petermerholz.com/writing/#orgdesign Finding Our Way podcast: https://findingourway.design/ Peter on Mastodon: https://sfba.social/@peterme Peter on LinkedIn: https://www.linkedin.com/in/petermerholz/ Andy Website: https://www.polaine.com Newsletter: https://pln.me/nws Podcast: https://pln.me/p10 Courses: https://courses.polaine.com LinkedIn: https://www.linkedin.com/in/apolaine/ Mastodon: https://pkm.social/@apolaine YouTube: https://www.youtube.com/@apolaine

As the field of content design grows and matures, so too do the organizations in which content designers practice.  At Condé Nast, the publisher of iconic brands like The New Yorker, WIRED, and Vogue, Sophie Tahran has built content-design orgs from one-person units to company-spanning teams. Her latest work has been informed by original research that she conducted to learn more about how others design and manage their content-design organizations. https://ellessmedia.com/csi/sophie-tahran/

In this episode, we are deconstructing the “first team approach” with Monica Bajaj, VPE @ Okta. We cover how to apply “first team" across your org, within different team functions (including architecture, quality, security, etc.) and across all levels. She also shares real-life examples from her experience with “first teams” in scenarios like onboarding new teams after M&As, developing new products, and more. Monica provides tactical steps for implementing the first team concept within your org & why it encourages bottoms-up initiatives / self sufficient teams.ABOUT MONICA BAJAJMonica is currently VP of Engineering at Okta where she leads the Developer Experience portfolio for Customer Identity Cloud (CIAM). She is responsible for building a frictionless developer experience for Consumer and SaaS Apps thus securing billions of logins every month. Her expertise spans technology, operations, global expansion, and product launch in areas such as Consumer/Enterprise, Infrastructure, Business Intelligence, DevOps, and Security. She has taken products into the global market by launching localization and globalization programs delivering multi-million dollar growth.Previously she has held senior engineering leadership positions at Workday, Perforce, Network Appliance, and UKG. She holds a Masters in Computer Science from IIT Mumbai. Monica is an active supporter of diversity in STEM, has launched several Women in Technology initiatives, and is now an exec sponsor for Women at Okta. When not obsessing over technology, she can be found spending time with Boy Scouts, enjoying hiking, and supporting the cause of mentorship and uplifting women and young girls."The first team concept was launched at my level and then I went through this journey and I realized like, 'Oh, this is very powerful.' First, it was confusing that I need to put my team aside and take my peers as my first priority, but then I became more curious and then I was intrigued by the results and I'm like, 'Oh, this is so powerful. I need to put this in my own organization.' So I started with my directs like, 'Hey, we have studied about this. We did a whole session and walk them through some real examples. That's where it was like, 'Oh, we need to implement this and see it.'”- Monica Bajaj   This episode is brought to you by incident.ioincident.io is trusted by hundreds of tech-led companies across the globe, including Etsy, monday.com, Skyscanner and more to seamlessly orchestrate incident response from start to finish. Intuitively designed, and with powerful and flexible built-in workflow automation, companies use incident.io to supercharge incident response and up-level the entire organization.Learn more about how you can better identify, learn from, and respond to incidents at incident.ioInterested in joining an ELC Peer Group?ELCs Peer Groups provide a virtual, curated, and ongoing peer learning opportunity to help you navigate the unknown, uncover solutions and accelerate your learning with a small group of trusted peers.Apply to join a peer group HERE: sfelc.com/peerGroupsSHOW NOTES:Defining the “first team” concept & three characteristics that lead to success (3:22)How applying a first team approach impacts relationships (6:05)Why adopting these principles improved the quality, trust & maturity of eng teams (8:30)What conditions were met to set up the relationship between teams (12:09)Nuances of incorporating a first team approach at different levels of your org (13:48)How the first team facilitates faster pivoting as new priorities arise (16:31)First team frameworks for successfully & quickly onboarding new teams (19:08)An example of this concept applied to an architecture context (20:20)Why “first teams” support / encourage bottoms-up initiatives (23:47)Strategies for leadership to implement first teams @ different levels of their org (27:38)Recommendations for regaining cohesiveness as a first team (29:17)Rapid fire questions (31:28)LINKS AND RESOURCESThe Habit of Winning: Stories to Inspire, Motivate and Unleash the Winner withinThis episode wouldn't have been possible without the help of our incredible production team:Patrick Gallagher - Producer & Co-HostJerry Li - Co-HostNoah Olberding - Associate Producer, Audio & Video Editor https://www.linkedin.com/in/noah-olberding/Dan Overheim - Audio Engineer, Dan's also an avid 3D printer - https://www.bnd3d.com/Ellie Coggins Angus - Copywriter, Check out her other work at https://elliecoggins.com/about/

Discover the secrets to creating adaptable organizations and accelerating business growth with Tom Douglas, the CEO of JMARK. In this engaging podcast episode, Tom shares his valuable insights on the importance of org design, clear responsibilities, and aligning with customer and employee needs. Learn from his experiences and gain practical tips for building a successful business in today's dynamic landscape.Listen now and unlock the potential of effective org design! #Podcast #OrgDesign #BusinessGrowth #LeadershipLessonsSupport the show

Let's face it... In many organizations, human-centered design, unfortunately isn't yet woven into the cultural fabric. This means that design often still needs to earn its stripes before it gets fully accepted inside an environment that's dominated by a different mindset. And the stakes are high. Either design's influence grows, and investments shift toward it, or it risks fading into insignificance. Right now, there's a strong debate going on in our field: How can we earn this respect without losing our design essence, the very source of our effectiveness? ​Scott Zimmer, our guest this week, brings a wealth of insights on what it takes to persuade organizations to make substantial (financial) investments in design. Through his experiences in executive leadership roles, he successfully championed design, building environments where it was regarded as an equal partner rather than a replaceable resource. In this conversation, we delve into the strategies for building bridges between business and design, ensuring mutual understanding and appreciation. As you'll hear, Scott offers practical, actionable steps to drive change within your organization, from the influence of job titles to crafting stories that resonate with your business partners. So, if you're interested in learning what really moves the needle in favor of design from someone who's been at the very top, make sure you don't miss this one! One key takeaway from my discussion with Scott is that we should hold firmly to our principles and not doubt the value we bring to the table. We can be both brave and humble. ~ Marc --- [ 1. GUIDE ] --- 00:00 Welcome to Episode 187 05:45 Who is Scott 09:00 Lightning Round 10:30 Designers seeking respect 16:30 Respect revered 18:30 How to earn the respect 26:00 Valuing what designers put into the table 30:15 What it means to be an equal partner 36:30 Making  a positive impression 39:45 The status quo 44:30 Bragging rights in your favor 47:00 Lessons learned 56:00 It's a bet 59:15 What's next for Scott 1:04:30 Final takeaway --- [ 2. LINKS ] --- https://www.linkedin.com/in/sczimmer/ Org Design for Design Orgs by Peter Merholz (book) - https://orgdesignfordesignorgs.com/ Join the waitlist - https://www.tmpt.me --- [ 3. CIRCLE ] --- Join our private community for in-house service design professionals. ⁠https://servicedesignshow.com/circle

We are biased in our opinion that HR should own this capability but we are also curious on why HR doesn't own this function the way it should? What capabilities and mindset should HR have in order to build and drive this capability? Why is it important to do organizational planning and analysis as consistently and regularly as the rest of the talent related practices? Tune in to unpack this topic with us.

In this podcast episode, Kattie Capozza discusses her approach to org design based on her lived experience. She emphasizes the importance of understanding cause and effect, identifying patterns, and connecting different aspects of an organization. Starting with the operating model and considering factors such as workflow, structure, talent, and business cycles can lead to more thoughtful and strategic org design decisions. Capozza also highlights the need for patience, involving employees in the design process, and providing them with choices and transparency to minimize resistance to change.Support the show

Lets face it, org design practitioners are the ones behind all the layoffs, all the cost cutting and all the stuff that leads to uncertainty and unpleasantness in the organization.Why do we still advocate for this work, when there is so much “bad” around it? How do we continue to strive for doing the right work and making brave decisions? If you are an org design practitioner, please tell us your thoughts. Are you the bad guys (or gal)?

www.CPOPLAYBOOK.com**Play this episode to find a 20% discount code for Agentnoon**Episode TranscriptAboutExplore the future of workforce planning in an era of AI adoption, where data-driven decision-making is poised to become more precise and effortless. Ali Nawab, CEO of Agentoon, paints a compelling picture of a future where employees are better aligned with their organizations, enabling them to excel in their roles or pursue their passions. Join us as we discover how Agentoon's innovative approach bridges the gap between finance and HR.*Ali Nawab BioAli is the co-founder and CEO of Agentnoon, which was part of YCombinator's winter 2023 batch. Agentnoon saves time & money for CEOs and their leadership teams with real-time workforce planning that is visual, secure & collaborative. Agentnoon is backed by 35 of the top founders and operators in the world, from companies like Dropbox, Flexport, Algolia, Vanta, Twitter, Front, Lambda School & others.Ali founded Kiwi.ai in 2013 that started with wearables, and then built on-device machine learning software & tools integrated by large companies like IBM Watson, Intel and many leading Silicon Valley startups. In 2018, Ali joined Sentiance post acquisition.Ali has worked in 20+ countries with C-level technology executives on their toughest challenges with Booz & Co, and spent his early years as a programmer at Deloitte Consulting, managing 100+ person distributed teams. Ali loves new products, and helping founders. Ali is also an angel investor & board member for high growth technology companies. Ali believes in Pakistan and that technology can exponentially improve people's lives.*Be a guest on the showAll media inquiries: media@cpoplaybook.com

Saumil Mehta is the GM of Square's flagship point-of-sale business, as well as CRM, Square Staff, and Square Online. Before Square, Saumil was the Founder and CEO of LocBox, which raised over $5.1M, and helped offline/local businesses run multi-channel marketing campaigns, all from one universal dashboard. Saumil has now been a leader at Square for 8+ years, and has overseen many complex re-orgs. These experiences have shaped Saumil into an all-round org-design expert. In today's episode we discuss: The principles of effective org design Signs your company needs a re-org Square's GM-led org design, and the reasoning behind it Lessons on incentive-design, pricing, planning, and decision-making at scale The step-by-step process behind a recent re-org at Square 5 lessons from Alyssa Henry, CEO at Square Referenced: Alyssa Henry, CEO at Square: https://www.linkedin.com/in/alyssa-henry-0905692 Saumil's 6 key principles for effective re-orgs: https://medium.com/@saumil/avoid-the-reorg-from-hell-with-six-key-principles-f8c9cbdfb0bd Saumil's blog post about “Building Better Products with Escalation”: https://medium.com/swlh/well-that-escalated-quickly-building-better-products-with-escalation-feb259d733c9 Square: https://squareup.com/gb/en Where to find Saumil Mehta: Twitter: https://twitter.com/saumil Linkedin: https://www.linkedin.com/in/saumilmehta1/ Blog: https://medium.com/@saumil Where to find Brett Berson: Twitter: https://twitter.com/brettberson LinkedIn: https://www.linkedin.com/in/brett-berson-9986094/ Where to find First Round Capital: Website: https://firstround.com/ First Round Review: https://review.firstround.com/ Twitter: https://twitter.com/firstround Youtube: https://www.youtube.com/@FirstRoundCapital This podcast on all platforms: https://review.firstround.com/podcast Timestamps [00:02:22] Intro [00:04:20] The principles of effective org design [00:04:32] #1 Align on goals [00:06:14] #2 Separate design considerations from human considerations [00:08:03] #3 Define clear reasons each team exists [00:09:21] #4 Design for durability [00:09:49] #5 Be very intentional with comms [00:10:14] Some stories behind the principles [00:13:55] How to know when you need a re-org [00:16:14] Managing inevitable tradeoffs in org design [00:20:45] Square's "GM-led" structure [00:23:05] Why Square centralized GTM [00:25:39] Managing pricing and packaging across a complex org [00:29:28] Examples of Square's written principles [00:31:19] How Square determines what each GM owns [00:38:35] Collaboration across GMs and products [00:40:32] Key lessons on planning and decision-making at scale [00:43:15] Designing incentives across a massive org [00:49:03] Two reasons GM structures go wrong [00:52:03] 6 Step re-org walkthrough [00:52:37] Step 1: Triggering the re-org [00:53:59] Step 2: Sketching a proposed org design [00:56:17] Step 3: Checking against key criteria [00:59:22] Step 4: Finalizing approach with leadership [01:00:04] Step 5: Planning comms [01:01:58] Step 6: Executing comms [01:04:20] Signals a re-org worked vs failed [01:07:13] 5 lessons from Alyssa Henry, CEO at Square

www.CPOPLAYBOOK.comEpisode TranscriptAboutDr. Daisy Grewal, a respected social psychologist in people analytics, unravels the enigmatic dynamics of organizational design and decision-making. With her profound expertise as Senior Manager of People Analytics & Research Partners at Intuit, she challenges prevailing notions and champions the pivotal role of middle management.*Daisy Grewal BioDr. Daisy Grewal, a seasoned social psychologist, currently holds the position of Senior Manager, People Analytics & Research Partners at Intuit. Prior to this, she served as the Director of Evaluation at Stanford University. With a distinguished academic background, Dr. Grewal holds a PhD in Social/Personality Psychology from Yale University and a BA in Psychology from UCLA. Her career has been dedicated to leveraging data-driven methodologies to enhance organizational decision-making, with a focus on creating thriving workplaces that empower individuals to make a positive impact on society.Daisy has spent her career helping organizations make better and more informed decisions about their people through analytics and research. She believes that the essence of great people strategy lies in clear and accurate diagnosis of the key problems to be solved and that there's no better way to diagnose than through data. She is driven by the mission to help organizations build workplaces where people can learn, grow, feel a true sense of community, and make a positive impact on the world.Outside of work, Daisy spends most of her time with her husband Zane and their two kids: Blake and Raina. When she can find the time, she loves getting lost in a good book.*Be a guest on the showAll media inquiries: media@cpoplaybook.com

Tim Brewer (Functionly) chats with Don McKenzie (Tribe Ventures) about his experience growing organizations across Australia and the US. Then how he still prioritises org design conversations with the teams he speaks to as a venture-based investor and advisor for growing organizations. Don covers the PAEI principles and making sure you have a "christmas tree" style org. Then most importantly, the need to create a positive and healthy org design culture that results in the team being excited about org design projects and not fearful.Support the show