Way in which an organization is structured
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Summary In this episode, Andy talks with Wharton economist Judd Kessler, author of Lucky by Design: The Hidden Economics You Need to Get More of What You Want. If you have ever looked at someone else's career success and thought, "They just got lucky," this conversation will give you a new lens. Judd introduces the idea of "hidden markets," the informal rules and systems that shape who gets opportunities, access, and scarce resources, even when money is not changing hands. They explore how leaders can evaluate allocation rules using Judd's three Es (equitable, efficient, and easy), why first come, first served "races" often reward availability more than merit, and how waiting lists can quietly shift costs onto the people least able to pay them. You will also hear Judd's "settle for silver" strategy, a practical way to make smarter choices in competitive markets, plus a thoughtful parenting angle on teaching kids to notice rules and incentives early. If you're looking for a fresh, research-backed perspective on how hidden rules shape who gets opportunities at work and in life, this episode is for you! Sound Bites "The goal of the book is to get people to start to recognizing these markets all around us." "In most of these markets, they play by a simple rule that we all understand, which is if you're willing to pay for the thing, then you get it." "Is the way that we're deciding who gets what... is it equitable? Is it efficient? And is it easy for market participants?" "I open my calendar and I see all these recurring meetings on my calendar, recurring meetings that were set up years or months ago. That's first in time, first in right." "If you understand the rules and develop strategies to get what you want from the market, then you actually can be one of the handful that actually gets the thing, that desirable outcome, and then it will look like you got lucky." "It's always going to be the folks who are in the market winning who are always going to think that it's fair." "Once you start thinking like, how am I actually allocating these things? That's when you've put on that market designer hat." "They'll come to you kind of with half-baked ideas because they know if they wait later on until they can fully bake the idea that the resources or the fun parts of the project might already be gone." "Part of what the Settle for Silver / Go for Gold Strategy is forcing you to do, is to think seriously about what you want and why you want it." "You, as a parent, you are designing the markets that your kids play in all the time." "We're not breaking the rules, but we are figuring out what they are so that we can put ourselves in a good position, and that's going to serve you well." "Maybe by being in the office, you are signaling your dedication to the firm that you're available for all of these opportunities." "If it's something that anybody can do, like send a quick email, right? That's, it's not actually costly. Anybody could send that email even if they're not truly dedicated and eager for the opportunity." "You cannot get all three E's for sure in any allocation mechanism. There's always going to be tradeoffs." Chapters 00:00 Introduction 01:41 Start of Interview 01:49 Growing Up and Thinking About Luck 03:00 Introducing Hidden Markets 07:10 The Three E's: Equitable, Efficient, and Easy 08:08 Live Event Tickets as a Case Study 12:50 High Frequency Trading and Hidden Races 15:21 Common Misunderstandings of the Three E's 17:04 Races Inside Organizations and Project Teams 20:25 Proximity, Signaling, and Opportunity at Work 23:03 Are We Selecting for the Right Behavior? 25:41 Stepping Back to Evaluate Your Own Systems 25:52 Colorado River Water Rights and Recurring Meetings 29:09 The Settle for Silver Strategy 30:57 The French Laundry Reservation Story 32:51 Settle for Silver in College Admissions 37:22 Helping Kids Recognize Rules and Incentives 41:03 End of Interview 41:32 Andy Comments After the Interview 44:34 Outtakes Learn More You can learn more about Judd and his work at JuddBKessler.com/book. For more learning on this topic, check out: Episode 265, a short video episode Andy put together about the topic of luck. Check it out! Episode 339 with Katy Milkman. Katy is the person who gave Andy the heads-up about Judd's book. In episode 339, they talk about her book How to Change: The Science of Getting from Where You Are to Where You Want to Be. It's a great discussion with another researcher who knows how to make the learning practical for all of us. Episode 372 with Annie Duke. Annie is a former world champion poker player who is a big fan of Judd's book. How does a poker player think about luck? Check out episode 372 to find out! Pass the PMP Exam This Year If you or someone you know is thinking about getting PMP certified, we've put together a helpful guide called The 5 Best Resources to Help You Pass the PMP Exam on Your First Try. We've helped thousands of people earn their certification, and we'd love to help you too. It's totally free, and it's a great way to get a head start. Just go to 5BestResources.PeopleAndProjectsPodcast.com to grab your copy. I'd love to help you get your PMP this year! Join Us for LEAD52 I know you want to be a more confident leader–that's why you listen to this podcast. LEAD52 is a global community of people like you who are committed to transforming their ability to lead and deliver. It's 52 weeks of leadership learning, delivered right to your inbox, taking less than 5 minutes a week. And it's all for free. Learn more and sign up at GetLEAD52.com. Thanks! Thank you for joining me for this episode of The People and Projects Podcast! Talent Triangle: Power Skills Topics: Luck, Hidden Markets, Behavioral Economics, Leadership, Decision Making, Resource Allocation, Organizational Design, Career Strategy, Signaling, Systems Thinking, Equity, Project Management The following music was used for this episode: Music: Echo by Alexander Nakarada License (CC BY 4.0): https://filmmusic.io/standard-license Music: Fashion Corporate by Frank Schroeter License (CC BY 4.0): https://filmmusic.io/standard-license
Fathom was built on the assumption that transcription would become commoditized and generative models would steadily improve. Rather than training proprietary models, Richard focused on building the infrastructure around them and waiting for model capabilities to reach the right threshold.In this conversation, he explains why AI has made effort and impact harder to predict, and why that shifts product development from roadmap execution toward experimentation. He describes separating an exploratory AI team from core engineering, structuring that team to prototype and write specs, and expecting a meaningful portion of experiments not to work.Richard introduces his Jenga model for AI development, testing different models and use cases to find where resistance is lowest. He also discusses the operational realities of rapid model updates, hallucination rates, and what he calls the LLM treadmill.The discussion explores qualitative QA, organizational design, buy versus build decisions, and why leadership taste plays an increasingly important role as AI lowers the barrier to generating outputs.Key takeaways: Estimating effort and impact is becoming harderAs model capabilities improve quickly, features that require months today may take far less time in the near future. This makes traditional planning assumptions less stable.Product development increasingly resembles R&DWith shifting capabilities and uncertain outcomes, teams must experiment, prototype, and iterate rather than rely solely on long term roadmaps.Organizational structure must reflect experimentationSeparating exploratory AI work from core engineering can allow faster iteration while maintaining stability elsewhere.Rapid model updates create operational pressureFrequent improvements and changing performance levels can require teams to revisit and adjust features more often than in traditional software cycles.Qualitative judgment plays a larger roleAs AI lowers the cost of generating outputs, evaluating quality and deciding what to ship becomes increasingly important.Fathom: fathom.aiFathom LinkedIn: linkedin/company/fathom-video/Richard's LinkedIn: linkedin/in/rrwhite/00:00 Intro: Why AI Breaks Roadmaps00:19 Meet Richard White (Fathom AI)02:16 From Roadmaps to R&D04:49 Designing AI Teams for Speed07:11 The Jenga Model09:56 Failing 50% & AI Team Psychology13:40 LLMs as Interns & Anti-Planning21:01 QA, Data Pain & Developing Taste24:59 Executive Taste & Culture Rules27:20 Reacting to AI Waves28:50 Fathom's 4-Step Product Plan30:47 What New Models Unlock32:13 From Scribe to Second Brain40:32 Build vs Buy in AI45:32 The Debrief
Nonprofit organization design is about how an organization works: how decisions get made, how power flows, how people collaborate across boundaries, and how strategy actually gets translated into day-to-day action. In episode 142, of Nonprofit Mission: Impact, Carol Hamilton and Jeanne Bell dig deeply into why organization design—often overlooked or reduced to org charts—is actually a missing discipline nonprofits need to truly operationalize their strategy and values. They discuss: How nonprofits are too often stuck in false dichotomies (flat vs. hierarchical), Why too many organizations are burdened by overly complicated compensation systems, and hindered by management team structures that don't reflect how strategy actually needs to happen. How by aligning Galbraith's STAR model elements—strategy, structure, processes, rewards, and people, nonprofit organizations can genuinely act on their missions. This episode offers nonprofit leaders a grounded, liberating framework for rethinking how their organizations make decisions, how people collaborate, and what it really means to design for impact. Episode highlights: 09:05 | Why the STAR Model Matters in Nonprofit Life 13:20 | A Clear, Shared Definition of Strategy (And Why It's Non-Negotiable) 15:15 | When to Revisit Strategy: The Changing Sociopolitical Context 17:25| Beyond Flat vs. Hierarchical: Designing for Roles, Accountability & Power 20:20 | The Critical Role of Cross-Functional Spaces 23:05 | Stop Creating Ineffective Committees & Task Forces 27:25 | Recommendations vs. Decisions: Be Honest About Power 30:05 | Rewards & Compensation: The Hidden Restraints on Organizational Design 35:35 | Job Descriptions: A Mechanistic Tool Limiting Flexibility 38:20 | Why Management Teams Don't Work (And What to Build Instead) 42:05 | The Question Every Nonprofit Leader Should Ask 44:35 | Closing Reflections Guest Bio: Jeanne Bell is the co-founder of Just Org Design. She has consulted on nonprofit strategy and organizational change for over 25 years. Jeanne also curates Nonprofit Quarterly's Leading Edge Program, recruiting and presenting nonprofit practitioners advancing more equitable nonprofit leadership practices. Previously, Jeanne led Compass Point Nonprofit Services, one of the country's premier leadership and capacity-building organizations. While serving as CEO, Jeanne also chaired the board of the Alliance for Nonprofit Management, a national association of nonprofit capacity builders and academics. She currently serves on the boards of Community Works and The Resilience Initiative (advisory). She has a Masters in Nonprofit Management from the University of San Francisco. Jeanne loves living in San Miguel de Allende, Mexico. Important Links and Resources: Jeanne Bell JustOrg Design The Missing Discipline: How How Organization Design Can Align and Propel Justice-Committed Nonprofits Designing Organizations by Jay Galbraith Be in Touch: ✉️ Subscribe to Carol's newsletter at Grace Social Sector Consulting and receive the Common Mistakes Nonprofits Make In Strategic Planning And How To Avoid Them
In this episode, Bryan McCann joins Henrik and Jeremy to explore how search is evolving from simple queries into more conversational and agent-driven systems, and why prompting is likely a temporary skill. Bryan shares how his definition of productivity changed as an AI researcher, moving away from doing the work himself and toward designing plans and experiments that machines could run continuously.The conversation expands to leadership and organizational design. Bryan explains why helping others learn how to work with AI became his highest-leverage activity, and offers a simple rule of thumb: try to get AI to do the task first, and treat anything it can't do as an interesting research problem. Henrik and Jeremy connect this to Bryan's view that organizations may increasingly resemble neural networks, with information flowing more freely and decisions less tied to rigid hierarchies.Key Takeaways:Productivity can be measured by machine output, not human effortBryan explains how “keeping the GPUs full” became his primary measure of productivity.Prompting is useful, but likely temporaryThe episode discusses why future systems may rely less on explicit prompts and more on inferred context.Try AI first, then learn from what it can't doTasks AI struggles with can reveal meaningful research opportunities.Leadership is about scaling othersBryan shares how his focus shifted from scaling himself to helping his team increase impact.Organizations may benefit from neural-network-like designBetter information flow and fewer bottlenecks can improve decision-making.YOU: You.comBryan's website: bryanmccann.orgLinkedIn: linkedin/company/youdotcom/00:00 Intro: Keeping the GPUs Full00:22 Meet Bryan McCann: CTO & co-founder of You.com00:43 Why Search Is Breaking - and Why It Becomes a Skill01:41 From Search to Agents03:18 The Case for Proactive, Context-Aware AI04:30 We Don't Need New Hardware - We Need Trust05:43 The Trust Problem of Always-On Listening07:57 Trust as the Real Bottleneck (Not AI Capability)09:52 Delivering Immediate Value to Earn Trust12:13 Business Models and Escaping the Attention Economy17:27 What “Agents” Really Mean - and Why the Term Will Fade20:37 Productivity, Parkinson's Law, and Keeping the Machines Running23:52 Scaling Yourself vs. Scaling Your Team29:57 Building Culture: Automate, Throw Away, Rebuild35:46 Designing Organizations Like Neural Networks45:02 Recruiting for Initiative in an AI-Native Organization49:18 The debrief
Roger Urwin, Global Head of Investment Content at Willis Towers Watson, reflects on how leading asset owners are rethinking strategic asset allocation amid faster regime change, rising systemic risk, and growing complexity. In a conversation hosted by Mona Naqvi, Managing Director of Research, Advocacy, and Standards at CFA Institute, he draws on decades of experience advising global funds to explain why a total portfolio mindset is gaining traction—and how it reframes goals, governance, and investment decision-making. The discussion explores what it means to invest through a truly holistic lens, why mindset and organizational design matter as much as models, and how the investment profession may need to evolve for a more uncertain world. Listen to the episode to hear Roger Urwin's perspective on the shift from strategic asset allocation to a total portfolio approach. Chapter Markers 00:00 Introduction and Welcome 01:12 Roger Irwin's Career and Industry Background 04:02 Why Total Portfolio Approach Matters Now 04:58 Origins of Strategic Asset Allocation (SAA) 09:32 Benchmarks, Universality, and Communication Challenges 12:01 How TPA Addresses Complexity 14:47 Accessibility vs Flexibility: SAA vs TPA 16:13 Governance Trade-offs and Organizational Design 17:53 Systems Thinking and Market Disruption 19:16 Ecosystem Thinking, Reflexivity, and Risk Models 21:21 Recalibrating Investment Frameworks 22:56 Is TPA More Resilient Than SAA? 24:27 People, Incentives, and Cultural Barriers 28:49 AI, Human Intelligence, and the Future Analyst 30:46 Human + Artificial Intelligence in Investing 34:48 Managing Systemic Risk and Long-Term Horizons 40:57 Value Creation in a World of Real-Time Information 43:55 Stewardship, System-Level Investing, and Externalities 45:00 Can SAA and TPA Coexist? 47:29 Industry Momentum and What Comes Next 49:36 Closing Thoughts and Series Preview
Spotify never used the Spotify Model - and neither should you. In this $2 billion episode, Product Manager Brian Orlando and Enterprise Business Agility Consultant Om Patel take a cutting torch to one of big-A-Agile's most beloved organizational myths - the Spotify Model! We're doing invasive surgery to see what's inside beyond the over-hyped squads, tribes, chapters, and guilds that have been copied by companies the world over. ...but what if we found out that the inside was hollow? What if we found out that the Spotify Model was never even live and tested by Spotify?
Send us a textThis was a fantastic 2 part series on how to design intelligent organizations. Check it out!Part 1 of 2How do we make organizations not just run — but run intelligently?In this episode of Making Data Simple, we welcome Phanish Puranam, Professor of Strategy and Organizational Design at INSEAD, to explore the intersection of AI, organizational science, and intelligent design. From tools and teammates to blockchain and the metaverse, Phanish walks us through the evolving relationship between humans, algorithms, and the systems we build.We dive into real-world use cases, research-backed insights, and surprising pitfalls — plus a contrarian take on why bad ideas might be the key to better innovation.⏱️ Chapters01:50 – Meet Phanish Puranam03:36 – Organizational Design08:39 – Where is Org Design Today12:41 – A Research Example15:59 – Technologies as Tools & Teammates17:54 – A Real Use Case Example20:30 – The Metaverse, Eliminate Bad Ideas Fast21:28 – Pitfalls23:30 – Use Case Deep Dive30:06 – The Power Structure
Send us a textThis was a fantastic 2 part series on how to design intelligent organizations. Check it out!Part 1 of 2How do we make organizations not just run — but run intelligently?In this episode of Making Data Simple, we welcome Phanish Puranam, Professor of Strategy and Organizational Design at INSEAD, to explore the intersection of AI, organizational science, and intelligent design. From tools and teammates to blockchain and the metaverse, Phanish walks us through the evolving relationship between humans, algorithms, and the systems we build.We dive into real-world use cases, research-backed insights, and surprising pitfalls — plus a contrarian take on why bad ideas might be the key to better innovation.⏱️ Chapters01:50 – Meet Phanish Puranam03:36 – Organizational Design08:39 – Where is Org Design Today12:41 – A Research Example15:59 – Technologies as Tools & Teammates17:54 – A Real Use Case Example20:30 – The Metaverse, Eliminate Bad Ideas Fast21:28 – Pitfalls23:30 – Use Case Deep Dive30:06 – The Power Structure
Is your solution architect a gatekeeper or an enabler? Join Product Manager Brian Orlando and Enterprise Business Agility Consultant Om Patel as they draw from their experiences to debate the reasons these roles - which should be natural partners - often find themselves at odds. It's a no-holds-barred look into the eternal conflict between product managers and solution architects!Watch or listen as we explore:1. Why the role exists and if it's even necessary2. Who owns technical decisions3. How PMs may be part of the problem4. Three conversations that never happen5. Identifying architects: shepherds vs. hoarders6. When and how to escalate (without destroying your career)They provide actionable takeaways including the "documentation test," the "decision autonomy test," and the "vacation test" to evaluate whether your architect is enabling or blocking your teams.Whether you're a product manager frustrated by architectural gatekeeping, a solution architect trying to add value without becoming a bottleneck, or a leader trying to resolve these conflicts, this episode offers you solid, practical takeaways that you can start trying today!#ProductManagement #SolutionArchitect #LeadershipTeam Topologies by Manuel Pais and Matthew Skelton, Empowered by Marty Cagan (2020), Five Dysfunctions of a Team by Patrick Lencioni (2002), Radical Candor by Kim Scott, Release It! by Michael Nygard (2017), The Goal by Eliyahu Goldratt, Arguing Agile Episode 67: Team Topologies, Arguing Agile Episode 235: Changing Your Message - Adaptive vs Manipulative Communication, Arguing Agile Episode 236: Why Product Managers Should Own PricingLINKSYouTube https://www.youtube.com/@arguingagileSpotify: https://open.spotify.com/show/362QvYORmtZRKAeTAE57v3Apple: https://podcasts.apple.com/us/podcast/agile-podcast/id1568557596Website: https://arguingagile.com/
Aubrey Masango joined by Andisa Ramavhunga, Group Chief Advisor at Ntiyiso Consulting to unpack the essential elements of business success. Together, they explore the key concepts of strategy, organizational structure, and leadership excellence, sharing practical tips on how to harness these principles to drive growth, innovation, and success in your business. Tags: 702, Aubrey Masango show, Aubrey Masango, Bra Aubrey, Integrating Strategy, Organizational Design, Leadership The Aubrey Masango Show is presented by late night radio broadcaster Aubrey Masango. Aubrey hosts in-depth interviews on controversial political issues and chats to experts offering life advice and guidance in areas of psychology, personal finance and more. All Aubrey’s interviews are podcasted for you to catch-up and listen. Thank you for listening to this podcast from The Aubrey Masango Show. Listen live on weekdays between 20:00 and 24:00 (SA Time) to The Aubrey Masango Show broadcast on 702 https://buff.ly/gk3y0Kj and on CapeTalk between 20:00 and 21:00 (SA Time) https://buff.ly/NnFM3Nk Find out more about the show here https://buff.ly/lzyKCv0 and get all the catch-up podcasts https://buff.ly/rT6znsn Subscribe to the 702 and CapeTalk Daily and Weekly Newsletters https://buff.ly/v5mfet Follow us on social media: 702 on Facebook: https://www.facebook.com/TalkRadio702 702 on TikTok: https://www.tiktok.com/@talkradio702 702 on Instagram: https://www.instagram.com/talkradio702/ 702 on X: https://x.com/Radio702 702 on YouTube: https://www.youtube.com/@radio702 CapeTalk on Facebook: https://www.facebook.com/CapeTalk CapeTalk on TikTok: https://www.tiktok.com/@capetalk CapeTalk on Instagram: https://www.instagram.com/ CapeTalk on X: https://x.com/CapeTalk CapeTalk on YouTube: https://www.youtube.com/@CapeTalk567 See omnystudio.com/listener for privacy information.
Get 90 Days of Fellow's AI Meeting Assistant FREE at fellow.ai/coo This week on Between Two COOs, Michael sits down with Harris Clarke, COO at GuideCX, to talk about what steady leadership actually looks like inside fast-changing companies.Harris started his career in protocol and operations for the U.S. Department of State, where “process” wasn't just a buzzword — it was survival. He shares how those lessons translate to running a modern SaaS organization and why purpose, process, and payoff are the anchors of any good meeting.They dig into:How government discipline shaped Harris's operating styleThe “three P's” framework for productive meetingsWhy decision speed is overrated — and what Harris means by “Did anyone die or go to jail?”What he learned from executive coaching and board feedbackHow GuideCX built a new product category around customer onboardingHow AI is quietly reshaping how he manages teams and prepares communicationsWhy calm is a competitive advantage during crisis moments like SVBMichael also gives context at the top: this episode was recorded across two sessions, after a recording issue mid-interview (and yes, he's now officially a Riverside convert).It's a conversation about building trust, running tight systems, and keeping your head when everything around you is changing.Harris Clarke on LinkedInGuideCXMichael Koenig on LinkedInBetween Two COO's WebsiteEpisode Website
In this episode of The Global Ecommerce Leaders Podcast, hosts Michael LeBlanc and Jim Okamura deliver a comprehensive deep dive into the state of global retail and ecommerce, anchored by insights from the recent GELF NYC reboot dinner—the first major in-person gathering of the community in some time. With global executives from leading international brands in the room, the event served as both a reunion and a reality check on the forces reshaping cross-border commerce.Jim and Michael reflect on the energy in New York—highlighted by lively discussions around brand integrity, organizational design, and the rising complexity of global go-to-market strategies. Leaders shared how they manage brand consistency across distributors, marketplaces, and wholesale partners, while simultaneously navigating volatile regulatory environments and shifting tariff structures. The hosts explore how pricing—once a simple currency-conversion exercise—has become a multidimensional challenge as identical goods now carry drastically different landed costs depending on origin, routing, and trade agreements.AI also dominated the conversation. Executives compared notes on AI-enhanced content creation, its accelerating demand for high-quality assets, and the tension between efficiency and brand protection. Michael highlights how generative AI is already intersecting with marketplaces, reshaping purchase journeys, and raising questions about attribution, KPIs, and data governance. Jim adds perspectives from his Ebeltoft global meetings, where consultants from Europe, APAC, and beyond echoed similar themes: AI is advancing faster than any previous digital disruption, and brands worldwide are preparing for what many are calling the first true “AI-powered holiday season.”The episode also previews GELF's next six months. First up: a Canada-focused virtual event in early December to analyze cross-border performance and help U.S. brands calibrate their 2026 strategies. Then, an LA reboot dinner in February to reconnect with West Coast leaders, followed by planning for a Global Experts Workshop in early 2026—a hands-on symposium for senior global executives managing complex international networks.Finally, Michael and Jim touch on the growing role of NRF's global shows, the rise of NRF Europe and APAC, and the renewed international momentum behind retail innovation gatherings. As always, they close by inviting brands to reach out, share their challenges, and help shape future GELF programming. This episode is a rich, timely resource for anyone navigating global ecommerce, cross-border growth, trade uncertainty or the accelerating influence of AI on international retail. Presented by StreamCommerce, a full-service consultancy that ideates, strategizes, and executes growth marketing solutions for their clients. They partner with people and brands they believe in, to create websites that are deeply committed to the user experience and that drive omnichannel digital transformation. StreamCommerce increases your bottom line sustainably by delivering a customer experience that's true to your brand. Their team of industry experts allows them to make informed and strategic decisions quickly. As the world changes, we listen, and they deliver world-class e-commerce websites on Shopify Plus.
Brandi Bradford, Manager, Organizational Design and Culture, talks about the vital need for career development programs in the modern workplace - including ours.
Debating why pricing belongs in product management's hands, not sales or finance.Product Manager Brian and Enterprise Business Agility Coach Om are rankling egos as they discuss a heated debates: who should own pricing decisions? Listen or watch as they argue that pricing is product strategy, not a sales tactic.
Relationships at Work - the Employee Experience and Workplace Culture Podcast
Most leaders think their organizational problems are structural — that if they just rearrange the boxes on the org chart, everything will flow better. But as organizational design consultant and executive coach Susannah Robinson explains, that's rarely the real issue.In this episode of Relationships at Work, host Russel Lolacher and Susannah break down what organizational design actually means — and how it connects directly to leadership behavior, culture, and employee experience.Together, they explore:Why most “structure problems” are really leadership and communication problemsHow to align your strategy, values, and design so your people can actually succeedThe difference between managing intent vs. managing impact as a leaderHow ego and fear of change block healthy redesignsWhat real accountability and trust look like when teams restructureWhether you're leading a department, a small business, or an entire organization, this conversation will help you see organizational design as a relationship practice — not a chart exercise.
Summary In this episode, Andy talks with Matt Ley about his new book Manage Your Gaps: Reclaiming the Awesomeness of Management. Matt challenges the myths and misunderstandings around management, explaining why clarity between contributors, managers, and leaders is key to organizational performance. You'll hear why he says managers are “multipliers” of value, how to recognize when you're being overled or overmanaged, and why he believes managers are not “junior leaders.” Matt introduces his EP!C Management model: Environment, Performance, Identity, and Communication. It's a tactical framework designed to help managers activate and optimize their teams. He also shares practical ideas for improving one-on-ones, measuring success, and even applying these same principles at home through the Four Cs: Care, Clarity, Consistency, and Communication. If you're looking for actionable insights to sharpen your management skills and strengthen your team's performance, this episode is for you! Sound Bites "The thing is, managers are zero value add." "Contribution is all about working in the business. Management's all about working on the business and leadership's all about working on the future." "A manager is someone who's titled with making sure that they're multiplying the value of that organization." "A leader's job is to look up and out. So their job is to define the new, whereas a manager's accountability is to look down and in. So their job is to refine the now." "If you're not doing one-on-ones on a regular, consistent basis? That to me is the beating drum and the heartbeat of management." "It's really hard to feel successful in something if you don't have two things. One, you need a definition of what you're doing. And you need a measurement of how you're doing against it." "We reflect on the different roles that we play, that we call four hats: our professional hat, our personal hat, our partner hat, and our professional parent." Chapters 00:00 Introduction 01:38 Start of Interview 02:00 Family Influence on Leadership 04:00 Career Journey to EP!C Model 07:20 Rethinking Roles as Spokes 09:40 Managers vs. Leaders 12:40 Over-Led or Over-Managed 15:20 Zero Value Add Concept 17:20 Introducing the EP!C Model 20:20 Identity in Management 22:20 One Practical Management Tip 24:00 Applying EP!C at Home 26:14 End of Interview 26:37 Andy Comments After the Interview Learn More You can learn more about Matt and his work at ManageYourGaps.com. For more learning on this topic, check out: Episode 363 with Roger Martin. Roger typically shows up in the Thinkers50 Top 10 and shares key management lessons that complement this discussion. Episode 47 with Henry Mintzberg. It's a candid, entertaining conversation with one of the most influential management thinkers of our time. Episode 11 with Susan Scott. Based on her book Fierce Leadership, this episode explores powerful communication and management lessons that still hold up today. Level Up Your AI Skills Join other listeners from around the world who are taking our AI Made Simple course to prepare for an AI-infused future. Just go to ai.PeopleAndProjectsPodcast.com. Thanks! Pass the PMP Exam This Year If you or someone you know is thinking about getting PMP certified, we've put together a helpful guide called The 5 Best Resources to Help You Pass the PMP Exam on Your First Try. We've helped thousands of people earn their certification, and we'd love to help you, too. It's totally free, and it's a great way to get a head start. Just go to 5BestResources.PeopleAndProjectsPodcast.com to grab your copy. I'd love to help you get your PMP this year! Join Us for LEAD52 I know you want to be a more confident leader–that's why you listen to this podcast. LEAD52 is a global community of people like you who are committed to transforming their ability to lead and deliver. It's 52 weeks of leadership learning, delivered right to your inbox, taking less than 5 minutes a week. And it's all for free. Learn more and sign up at GetLEAD52.com. Thanks! Thank you for joining me for this episode of The People and Projects Podcast! Talent Triangle: Business Acumen Topics: Leadership, Management, Role Clarity, Team Performance, Organizational Design, Communication, One-On-Ones, Change Management, Coaching, Strategic Thinking, Team Culture, Manager Development The following music was used for this episode: Music: The Fantastical Ferrett by Tim Kulig License (CC BY 4.0): https://filmmusic.io/standard-license Music: Tropical Vibe by WinnieTheMoog License (CC BY 4.0): https://filmmusic.io/standard-license
Buying a business is one thing—but knowing how to actually grow it is where the real challenge (and opportunity) begins. In this episode, Jaryd Krause chats with Matthew Person, a corporate strategist, investor, and M&A expert who’s mastered the art of scaling through acquisition. With experience across investment banking, corporate development, and private equity, Matthew knows what it takes to turn good businesses into great ones. He’s the mind behind the Square Management System, a framework built to help entrepreneurs align culture, structure, and strategy so growth happens seamlessly—not chaotically. In this episode, you’ll learn: ✔️ Why understanding customer lifetime value is more important than acquisition cost✔️ How pricing and packaging decisions influence business scalability✔️ What makes the Square Management System a powerful tool for growth✔️ The critical role of cultural fit in M&A integration✔️ How to manage different revenue types and their impact on valuation✔️ Why boring businesses often yield the best returns✔️ The common integration challenges—and how to plan for them✔️ What successful portfolio builders do differently from the rest Jaryd and Matthew break down the real drivers of business success, from understanding customer lifetime value and pricing strategy to building systems that make integration smooth and scalable. Whether you’re eyeing your first acquisition or managing a growing portfolio, this episode shows you how to scale smarter, not harder.
Martin Reeves has spent decades advising CEOs on how to think about strategy. As head of BCG's Henderson Institute, he has built a career challenging leaders to balance efficiency with imagination and to prepare for the next disruptive shift.In this conversation, Martin tells Henrik and Jeremy why AI alone will not give companies an edge and might even strip them of advantage. He unpacks the “two jobs of business”: playing the current game better than anyone else while simultaneously asking what the next game will be. He argues that AI only sharpens this paradox, forcing leaders to think faster, experiment more, and draw on human imagination in new ways.The discussion covers the risks of over-optimization, the future of consulting, and the paradoxes of AI adoption. Along the way, Reeves explains how AI can accelerate exploration, why framing the right questions is the strategist's most important job, and why times of disruption are when number twos become number ones or disappear altogether.Key Takeaways: Strategy is the double gameLong-term success means playing today's game efficiently while also inventing tomorrow's. Henrik and Jeremy stress how rare it is for leaders to do both, yet this is exactly what AI demands.AI efficiency without imagination is a trapAdopting the same tools as competitors drives efficiency but commoditizes advantage. The hosts underline that imagination and unique use are what create real differentiation.The strategist's edge is asking the right questionMartin highlights that strategy starts with framing the real question. Henrik and Jeremy note that questioning and cognitive diversity are crucial in the AI era.Disruption reshuffles winners and losersTimes of change are when number twos become number ones and leaders disappear. The wrap-up emphasizes the urgency of experimenting and adapting now.Human imagination stays essentialAI can accelerate exploration, but creativity, ethics, and originality remain uniquely human — and decisive for future leadership.LinkedIn: Martin Reeves | LinkedInBCG Henderson Institute: Home - BCG Henderson InstituteMartins books: The Imagination Machine // Like: The Button That Changed the World00:00 Intro: Two Jobs in Strategy, Today's Game and Tomorrow's Game01:33 Martin Reeves and the Henderson Institute04:02 Defining Strategy in the AI Era05:12 AI and Human Imagination09:20 Efficiency vs. Competitive Advantage13:18 Organizational Design for the Future23:09 The Paradox of Imagination in Business33:02 Harnessing Serendipity for Innovation35:18 Devil's Advocacy and Meeting Optimization36:51 Where AI Helps and Hurts Organizations38:16 The Limits of AI Training Data42:56 How Martin Uses AI Day to Day47:09 What's the Next Game for Consulting53:15 Final Reflections
“Most firms that are using AI are saving two to four hours per week per employee. That's not transformative. That's just doing the same thing faster.”-Alexis FinkIntroductionIn this episode of Psych Tech @ Work, Mayda Tokens (my AI co-host) and I sit down with Alexis Fink, I-O psychologist, long-time HR tech leader at Microsoft, Intel, and Meta, longtime friend and president of The Society for Industrial-Organizational Psychology (aka SIOP)!Alexis brings decades of experience at the intersection of people, organizations, and technology to the studio, offering a holistic and integrated perspective on the opportunities and challenges of AI in the workplace that is based on reality- not pure philosophy.We challenge Mayda to hang with us as we talk about all things people, technology, and the future of work. Alexis rocks it. You be the judge of how well Mayda meets the challenge. Hint: like all AI, Mayda is still a work in progress that fails sometimes, while still feeling miraculous IMHO. I mean come on- she speaks in emoji!!!Alexis leads the charge with her take on these great highlight topics:1. The Transformation of Knowledge Work AI is reshaping not just factory tasks, but the decision-making and knowledge roles once thought safe from automation.2. Organizational Design in an AI EraTrue progress requires rethinking workflows so humans and machines complement each other rather than compete.3. Data Quality and Human-Centered DesignMost raw HR data isn't fit for AI, making richer, cleaner, and more contextual data essential for real impact.4. Risk, Accountability, and Quality Control As AI takes on more autonomy, organizations must adapt proven quality management and governance principles to keep it accountable.5. The Human Problem of AI AdoptionThe hardest barriers to AI adoption aren't technical but human — fear, resistance, and behavior change.6. Looking to 2035: The Next-Gen I-O PsychologistFuture I-Os will master AI as a partner, using simulation and immersive tools while keeping work human-centered.ConclusionOur conversation underscores a central theme: AI is not even close to perfect and we need to recognize this (Mayda's responses to our questions are proof of AI gone whack!)AI's future in work won't be defined by algorithms alone, but by how organizations redesign processes, manage risk, and support people through change. For I-O psychologists, HR leaders, and technologists alike, the task ahead is clear — ensure AI is not just bolted onto old systems, but opens opportunities for true collaboration with we humans. This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit charleshandler.substack.com
Adam Brotman and Andy Sack sit down with Henrik and Jeremy to unpack their book AI First and the framework they have developed for leaders. They argue that AI is not just another technology wave but a leadership reset that demands new playbooks, new structures and new ways of thinking.They explain why AI should be seen as an augmentation of human intelligence, an “Ironman suit” for leaders, and how mindset, experimentation and governance are essential to adoption. The conversation also explores organizational redesign, the role of executives in fostering AI literacy and the urgency of adapting quickly as the technology advances.This episode offers a practical and forward-looking discussion on how leaders can integrate AI across their organizations, build cultures of experimentation and future-proof their businesses in a rapidly changing landscape.Key Takeaways: AI is a leadership reset, not just a technology shift.Adam and Andy argue that AI demands a new playbook for leaders. It is not simply another tool, like mobile or digital before it, but a force that changes how companies are structured, how decisions are made, and how leaders must think about competition.AI should be treated as a co-intelligence tool — an “Ironman suit” for leaders.Instead of replacing humans, AI augments their capabilities. Leaders who embrace AI can make smarter, faster decisions and guide their organizations more effectively. The metaphor of the Ironman suit captures this idea of augmentation rather than substitution.Culture and experimentation matter more than the tools.Mindset, governance, and a willingness to experiment are the foundations of becoming AI-first. Adam and Andy stress that companies need structures like AI councils, experimentation frameworks, and a culture that celebrates rapid prototyping in order to integrate AI across the organization.The urgency is real: companies that delay will fall behind.Jeremy and Henrik underline this in their closing reflections — businesses cannot treat AI as optional or wait for perfect clarity. The pace of change is accelerating, and organizations that don't engage now risk losing ground permanently, while those that act can reinvent themselves and secure long-term advantage.Forum3: Digital Strategy for the AI Era | Forum3AI First book: AI First Book | Forum3Andy LinkedIn: Andy Sack | LinkedInAdam LinkedIn: Adam Brotman | LinkedIn00:00 Intro: The Urgency of AI00:19 Meet the Authors & The Premise of AI First03:43 Defining an AI-Forward Leader05:02 Adoption, Resistance & the AI Wake-Up Call08:01 Why Mindset Matters More Than Tools09:39 Experimentation, Governance & AI Culture14:09 Re-architecting Organizations for AI28:42 Balancing Innovation and Safety35:45 The Evolution of AI Safety37:46 Open Source vs. Closed Source Debate40:07 AI's Role in Organizational Agility41:32 Human Augmentation & Co-Intelligence42:34 The Future of AI and Autonomous Agents46:14 Prototyping, Vibe Coding & Rapid Innovation54:02 The Future of Organizational Design & Final Reflections
This episode has been reposted from Strategy Meets Reality Podcast.How do organizations create meaningful value in a world that's complex, nonlinear, and constantly changing?In this episode of The Value Creators Podcast, Hunter Hastings talks with Mike Jones — consultant, organizational psychologist, and host of Strategy Meets Reality — about systems thinking, value creation, and practical implementation. Mike explains why older, linear management models let people down in adaptive environments, how leaders should think about value exchange and asset stewardship, and why action and learning matter more than perfect forecasting.Key insights include:Why systems thinking is essential for organizations operating in a complex, adaptive world.How value is discovered through exchange and experience—not merely engineered inside firms.Why action, not endless planning, generates the information leaders need to adapt and create value.This episode is for founders and leaders who want frameworks that actually work in messy, real-world organizations.Resources:➡️ Learn What They Didn't Teach You In Business School: The Value Creators Online Business CourseLearn more about Strategy Meets Reality PodcastConnect with Hunter Hastings on LinkedInSubscribe to The Value Creators on Substack
If we want to practise alternatives to hierarchy, what needs to be in place? Perttu has twenty years' experience as an organisational consultant and I've been really enjoying his research papers on Radically Decentralised Organisations. We talk about the four things needed for a Radically Decentralised Organisation to be sustainable, leaderless leadership, group dynamics we need to be aware of, and some interesting case studies in Finland, particularly in the public sector. Resources: Perttu's paper, “Leaderless Leadership in Radically Decentralised Organisations” https://www.researchgate.net/publication/380008457_Leaderless_leadership_in_radically_decentralized_organizations Perttu's website: https://perttusalovaara.com/en/ Related Leadermorphosis podcast episodes: Ep. 37 with Miki Kashtan Ep. 78 with Sofia and Luís from Mindera Ep. 41 with Michael Y. Lee
Managing technological change in an organization — particularly a large and complex one — has always been challenging. But thanks to the rapid adoption of AI in all kinds of spheres, from knowledge management to software development to content creation, it's becoming more difficult than ever. How do you strike a balance between governance and safety and autonomy and empowerment? How should teams be structured and how should they work together? In this episode of the Technology Podcast, Matthew Skelton and Manuel Pais — authors of the influential Team Topologies book — join hosts Birgitta Böckeler and Ken Mugrage to discuss what AI means for organizational design. They discuss how AI is changing team capabilities, what it means for cognitive load and knowledge sharing and how to ensure there's structure and control without constraining experimentation and creativity. With the second edition of Team Topologies set to be published in September 2025, Matthew and Manuel used the conversation to explore the evolution of their ideas and what they've learned from working with and listening to the stories of many different organizations around the world. Learn more about Team Topologies: https://teamtopologies.com/
Today, we are joined by Josh Allan Dykstra.Josh Allan Dykstra is the world's foremost practitioner on the Future of Work and Human Energy™, helping audiences create the future they want to work in by reimagining the way organizations and people interact. As the founder and CEO of The Work Revolution, Josh has served a client list of companies that collectively employ over a million people. His articles and ideas have been featured by Fast Company, Forbes, The Huffington Post, and Business Insider. He holds an MBA in Executive Leadership from the University of Nebraska-Lincoln, and his latest book "Igniting the Invisible Tribe: Designing An Organization That Doesn't Suck" is available on Amazon and Audible.In this conversation, we explore Josh's revolutionary approach to leadership through the lens of architects and builders, where leaders design environments that empower others to perform at their best. He reveals why dignifying the detailed doers is crucial for organizational success and how leaders can help their teams think about work in more artistic and expansive ways.Key topics include:• The architect-builder model and why both roles should be valued equally in organizations• Dignifying the detailed doers who keep organizations running smoothly• Helping teams think about work in more artistic and expansive ways• Taking responsibility for systems while empowering people to own their actions• Adopting a "forever beta" mindset and making change a constant experiment• The "gradually then suddenly" principle for creating long-term breakthrough results• Why ignorance can be a surprising advantage for leaders and entrepreneurs• Creating environments where people can discover what brings them energy and purposeWhether you're looking to transform your organizational culture, build more resilient teams, or create environments where people can thrive, Josh's insights provide a roadmap for designing workplaces that honor human potential while delivering exceptional results.Josh Allan Dykstra's Book: https://www.amazon.com/Igniting-Invisible-Tribe-Designing-Organization/dp/0985832614-Website and live online programs: http://ims-online.comBlog: https://blog.ims-online.com/Podcast: https://ims-online.com/podcasts/LinkedIn: https://www.linkedin.com/in/charlesgood/Twitter: https://twitter.com/charlesgood99Chapters:(00:00) Introduction(01:00) Tool: The Architect-Builder Model for Organizational Design(04:00) Technique: Dignifying the Detailed Doers in Your Organization(07:00) Tip: Helping Teams Think About Work in Artistic Ways(09:00) Tool: Taking Responsibility for Systems vs. Blaming People(12:00) Technique: Adopting a Forever Beta Mindset for Constant Change(16:00) Tip: The "Gradually Then Suddenly" Principle for Long-Term Success(19:00) Tool: Why Ignorance Can Be an Advantage for Leaders(21:00) Conclusion#CharlesGood #JoshAllanDykstra #TheGoodLeadershipPodcast #FutureOfWork #HumanEnergy #WorkRevolution #ArchitectBuilder #DetailedDoers #ArtisticWork #SystemsThinking #ForeverBeta #GraduallyThenSuddenly #IgnoranceAdvantage #WorkplaceTransformation #OrganizationalDesign #HumanCenteredLeadership #EnergyDiscovery #ChangeManagement #SystemsLeadership #WorkplaceInnovation
When communicating with their employees, most firms have no idea who they're talking to.Good communication is about knowing your audience. But if your organization is only focused on knowing your customers, James Root says you're forgetting a whole other cohort: your employees.Root is a senior partner at Bain & Company, Chair of Bain Futures, and author of The Archetype Effect, in which he reveals a simple but overlooked truth: people want different things from their jobs. Despite this, most companies' approach to employee motivation and reward is one-size-fits-all. “Every aspect of the standard organization model is built around this idea of the average worker,” he says. The problem? No average worker exists. “What people want from work is highly varied,” he says, and while many organizations spend millions to learn what drives their customers, “The mystery is why haven't we applied that same thinking to our workers?"In this episode of Think Fast, Talk Smart, Root and host Matt Abrahams explore how firms can transform organizational success by understanding their internal audience. Whether you're trying to attract new talent or encourage better performance from the team you already have, Root's research shows why it's about knowing your audience — recognizing that different people are motivated by fundamentally different things at work.Episode Reference Links:James RootJames' Book: The Archetype EffectThe Archetype QuizEp.176 From Stereotypes to Synergy: Communicating Across GenerationsEp.104 How to Change: Building Better Habits and Behaviors (And Getting Out of Your Own Way) Connect:Premium Signup >>>> Think Fast Talk Smart PremiumEmail Questions & Feedback >>> hello@fastersmarter.ioEpisode Transcripts >>> Think Fast Talk Smart WebsiteNewsletter Signup + English Language Learning >>> FasterSmarter.ioThink Fast Talk Smart >>> LinkedIn, Instagram, YouTubeMatt Abrahams >>> LinkedInChapters:(00:00) - Introduction (02:21) - The Evolving Nature of Work (05:21) - Leading Multigenerational Teams (08:50) - The Six Archetypes Explained (13:55) - The Archetypes Evolution (19:33) - The Final Three Question (22:51) - Conclusion ********This Episode is brought to you by Strawberry.me. Get $50 off coaching today at Strawberry.me/smartBecome a Faster Smarter Supporter by joining TFTS Premium.
In this short segment of the Revenue Builders Podcast, we revisit the discussion with Shopify's CRO Bobby Morrison. We dive into the transformational "pod structure" they've adopted to align cross-functional teams more closely with customer outcomes. Drawing on lessons from his tenure at Microsoft, Morrison explains how Shopify's industry-specific pods streamline collaboration across sales, solution engineers, marketing, and customer success—leading to improved speed, accountability, and customer satisfaction. He also reveals how aligning incentives within these pods reduces internal friction and creates scalable, enterprise-grade execution. This episode is packed with strategic insight for CROs, sales leaders, and go-to-market operators aiming to drive operational efficiency and growth.KEY TAKEAWAYS[00:00:28] Shopify's shift to 16 industry-specific pods was designed to bring cross-functional teams closer to the customer.[00:01:00] Each pod includes sales, solution engineering, launch engineers, and partners all aligned around a single outcome.[00:02:00] At Microsoft, the team spent 70% of their time on internal orchestration, highlighting the inefficiency of siloed roles.[00:03:00] Shopify's pod structure includes defined primary and secondary roles with centralized responsibility and incentives.[00:03:49] All roles in a pod are measured against the same customer cohort, improving continuity and reducing disruption.[00:04:12] Morrison explains how aligning marketing with outcomes (not just MQLs) is helping Shopify eliminate interdepartmental friction.[00:05:00] Shopify is close to assigning at-risk compensation to marketing teams based on segment performance—creating real ownership.[00:05:49] The pod model drives faster decisions, stronger accountability, and less tug-of-war between siloed departments.QUOTES[00:01:00] "All aligned around a single outcome, which is helping our customers win."[00:02:39] "A sales rep could have as many as 87 different people they're working with internally to hit their objective."[00:03:49] "Now the pods are incentivized off of the same customer cohort."[00:04:59] "We're very close to assigning at-risk targets to our marketing team."[00:05:49] "Less tug-of-war that happens between siloed parts of the organization that have different KPIs."Listen to the full conversation through the link below.https://revenue-builders.simplecast.com/episodes/ai-driven-sales-innovation-with-bobby-morrisonEnjoying the podcast? Sign up to receive new episodes straight to your inbox:https://hubs.li/Q02R10xN0Check out John McMahon's book here:Amazon Link: https://a.co/d/1K7DDC4Check out Force Management's Ascender platform here: https://my.ascender.co/Ascender/
Apollo co-founder and CEO Tim Zheng reveals the pivot that rescued his company from a 2:1 CAC payback ratio. This episode breaks down how Apollo transformed from a struggling $10K ACV sales-led model to $150M+ ARR by reducing prices to $99/mo and going all in on PLG. Tim dives into why over 50% of Apollo's code is now written by AI, the challenge of finding executives who can scale across multiple growth stages, and how Apollo plans to break through the billion-dollar barrier that has proven elusive for many go-to-market tech companies. Thanks for tuning in! New episodes of Topline drop every Sunday and Thursday. Don't miss GTM2025 — the only B2B tech conference exclusively for GTM executives. Elevate your 2026 strategy and join us from September 23 to 25 in Washington, D.C. Use code TOPLINE for 10% off your GA ticket. Stay ahead with the latest industry developments and emerging go-to-market trends with Topline Newsletter by Asad Zaman. Subscribe today. Tune in to The Revenue Leadership Podcast every Wednesday, where host Kyle Norton talks with real revenue operators and dives deep into what it takes to succeed as a modern revenue leader. You're invited! Join the free Topline Slack channel to connect with 600+ revenue leaders, share insights, and keep the conversation going beyond the podcast! Key chapters: (00:00) - Introduction to Topline Podcast and Guest Tim Zheng (04:06) - Market Dynamics and Sales Funnel Insights (09:47) - Transitioning from Sales-Led to Product-Led Growth (12:34) - Re-architecting Business Models for Efficiency (15:20) - Integrating Sales-Led and Product-Led Strategies (17:14) - Challenges in Scaling Go-to-Market Tech (20:08) - Data as a Competitive Advantage (23:48) - Organizational Design and Cultural Shifts (27:31) - Implementing AI in Product Development (35:01) - Leveraging AI for Go-to-Market Efficiency (40:16) - Understanding User Needs and Empathy in Product Development
In this episode of Crazy Wisdom, host Stewart Alsop speaks with Moritz Bierling, community lead at Daylight Computer, about reimagining our relationship to technology through intentional hardware and software design. The conversation traverses the roots of Daylight Computer—born from a desire to mitigate the mental and physiological toll of blue light and digital distraction—into explorations of AI integration, environmental design, open-source ethos, and alternative models for startup funding. Moritz discusses the vision behind Daylight's “Outdoor Computing Club,” a movement to reclaim nature as a workspace, and the broader philosophical inquiry into a “third timeline” that balances techno-optimism and primitivism. You can explore more about the project at daylightcomputer.com and connect through their primary social channels on X (Twitter) and Instagram.Check out this GPT we trained on the conversationTimestamps00:00 – Introduction to Daylight Computer, critique of mainstream tech as a distraction machine, and inspiration from Apple's software limitations.05:00 – Origin story of Daylight, impact of blue light, and how display technology influences wellbeing.10:00 – Exploration of e-ink vs. RLCD, Kindle as a sanctuary, and Anjan's experiments with the Remarkable tablet.15:00 – Development of Solo OS, the role of spaces in digital environments, and distinctions between hardware and software.20:00 – Vision for AI-assisted computing, voice interaction, and creating a context-aware interface.25:00 – Emphasis on environmental design, using devices outdoors, and the evolutionary mismatch of current computing.30:00 – Reflections on solar punk, right relationship with technology, and rejecting accelerationism.35:00 – Introduction of the third timeline, rhizomatic organizational structure, and critique of VC funding models.40:00 – Discussions on alternative economics, open-source dynamics, and long-term sustainability.45:00 – Outdoor Computing Club, future launches, on-device AI, and the ambition to reclaim embodied computing.Key InsightsTechnology as Both Lifeline and HindranceMoritz Bierling frames modern computing as a paradox: it connects us to society and productivity while simultaneously compromising our well-being through overstimulation and poor design. The Daylight Computer aims to resolve this by introducing hardware that reduces digital fatigue and invites outdoor use.Inspiration from E-Ink and Purposeful ToolsThe initial concept for Daylight Computer was inspired by the calm, focused experience of using a Kindle. Its reflective screen and limited functionality helped Anjan, the founder, realize the power of devices built for singular, meaningful purposes rather than general distraction.Designing for Contextual IntentWith the introduction of Sol OS, Daylight enables users to define digital “spaces” aligned with different modes of being—such as waking, deep work, or relaxation. This modular approach supports intentional interaction and reduces the friction of context-switching common in modern OS designs.Respectful Integration of AIRather than chasing full automation, the Daylight team is exploring AI in a measured way. They're developing features like screen-aware AI queries through physical buttons, creating a contextual assistant that enhances cognition without overpowering it or promoting dependency.Alternative Economic ModelsRejecting venture capital and the short-term incentives of traditional tech funding, Daylight pursues a community-backed model similar to Costco's membership. This aligns financial sustainability with shared values, rather than extracting maximum profit.Third Timeline VisionMoritz discusses a conceptual “third timeline”—a balanced future distinct from both primitivism and techno-solutionism. This alternative future integrates technology into life harmoniously, fostering right relationship between humans, nature, and machines.Environmental Computing and Cultural RegenerationDaylight is not just a hardware company but a movement in environmental design. Through initiatives like the Outdoor Computing Club, they aim to restore sunlight as a central influence in human life and work, hinting at a cultural shift toward solar punk aesthetics and embodied digital living.
Welcome to part two of our enlightening series with special guest, Gary Hamel. In this episode, we dive deep into Hamel's insights from his book and explore the evolution of unconventional management models through case studies of pioneering companies like W.L. Gore & Associates and Google. We discuss the principles that distinguish innovative organizations, the challenges of breaking free from traditional hierarchical structures, and the critical role of purpose in driving change. With real-life examples and practical advice, this conversation is a must-watch for anyone interested in future-proofing their organization and reigniting the human spirit at work. 00:00 Introduction and Welcome Back 00:39 Exploring Gore's Unique Management Structure 04:13 Leadership and Followership at Gore 06:26 Commitments vs Assignments at Gore 08:07 Innovation and Collaboration at Gore 20:13 Google's Evolution and Challenges 26:25 Management Innovation: A Critical Necessity 27:00 A Disenchanted View of Google 28:17 The Importance of Lateral Communication 29:51 Utilizing Technology for Collective Intelligence 33:18 Challenging Organizational Orthodoxy 47:20 The Role of Purpose in Driving Change 52:39 Concluding Thoughts on Management Reinvention The Future of Management, Gary Hamel, Management Innovation, Leadership, Organizational Culture, Collaboration, Gore, Bill Gore, Gore-Tex, Decentralized Management, Employee Empowerment, Hierarchy, Organizational Design, Innovative Companies, Workplace Culture, Management Practices, Leadership Development, Decision-Making, Peer Evaluation, Team Dynamics
About Susannah Robinson:Susannah Robinson is the President and Founder of Partnership for Talent LLC, a consulting firm supporting small and mid-sized organizations with strategic human resources and organizational design. In her practice, Ms. Robinson serves as a fractional HR leader, working with multiple companies to implement best practices and drive business objectives through HR solutions. She has over 20 years of experience in HR leadership roles across global organizations and mid-sized nonprofits. Ms. Robinson is also an adjunct professor at Northeastern University, teaching master's level Organizational Design. She holds a degree in Chemistry and Management from Marietta College, an MBA from Northeastern University, an advanced certificate in Strategic Human Resource Management from Cornell University, and an SPHR certification. In this episode, Dean Newlund and Susannah Robinson discuss:Rethinking organizational design beyond org chartsAligning jobs, structure, and practices with strategyHiring for competencies instead of loyaltyUsing AI to streamline HR and job designDriving change through small, intentional actions Key Takeaways:Organizational design is most effective when leaders integrate job roles, structural elements, and employee practices in alignment with the company's goals, values, and strategy.Rather than reacting habitually to personnel changes or market shifts, leaders should pause to ask if a better structural solution exists before simply filling a vacancy.Designing from a future state—by clarifying strategic objectives and desired outcomes—enables organizations to build more adaptive and purpose-driven structures.Culture becomes a product of intentional organizational choices, where structure, roles, and workflows reinforce the mission and create alignment across all levels. "Whatever design you put in place, in totality, needs to align with the purpose of the organization, the mission, the values, the strategy, the objectives.” — Susannah Robinson Connect with Susannah Robinson: Website: https://www.partnershipfortalent.com/Book: Beyond the Boxes and Lines: ARE YOU READY for the NEXT STEP? Transforming Business Results Through Organizational Design: https://www.amazon.com/Beyond-Boxes-Lines-Transforming-Organizational/dp/1950336921LinkedIn: https://www.linkedin.com/in/susannah-robinson-ba7a581a/ See Dean's TedTalk “Why Business Needs Intuition” here: https://www.youtube.com/watch?v=EEq9IYvgV7I Connect with Dean:YouTube: https://www.youtube.com/channel/UCgqRK8GC8jBIFYPmECUCMkwWebsite: https://www.mfileadership.com/The Mission Statement E-Newsletter: https://www.mfileadership.com/blog/LinkedIn: https://www.linkedin.com/in/deannewlund/X (Twitter): https://twitter.com/deannewlundFacebook: https://www.facebook.com/MissionFacilitators/Email: dean.newlund@mfileadership.comPhone: 1-800-926-7370 Show notes by Podcastologist: Hanz Jimuel AlvarezAudio production by Turnkey Podcast Productions. You're the expert. Your podcast will prove it.
Join host Sarah Olivieri as she discusses nonprofit innovation with special guest Leah Kral, author of “Innovation for Social Change: Wildly Successful Nonprofits Inspire and Deliver Results”. Leah shares key principles for fostering innovation in nonprofit organizations and strategies to overcome common challenges. Learn about her book, practical examples of successful innovation, and actionable tips to enhance your nonprofit's impact. Episode Highlights 03:55 Importance of Innovation in Nonprofits 06:36 Six Principles for Social Change Innovation 13:51 Organizational Design and Empowerment 17:18 Measurement and Evaluation in Nonprofits 22:46 Building a High-Performing Team Meet the Guest Leah Kral is an expert facilitator and author who helps social entrepreneurs innovate and further social change. She writes about her work in Innovation for Social Change: How Wildly Successful Nonprofits Inspire and Deliver Results (Wiley, 2022). Kral is a sought-after speaker at nonprofit industry events, and writes frequently about her research, and for decades, has provided tailored consulting to nonprofit teams and coaching to social entrepreneurs across the country. As principal and owner of Two Larks Consulting, she has a passion for helping organizations achieve their missions. She holds a Master of Arts in Public Policy from Duquesne University, is a returned Peace Corps Volunteer (Jamaica 2002-2004), and is an active volunteer in her community in northern Virginia. To learn more, visit LeahKral.com. Connect with Leah: Author of Innovation for Social Change: How Wildly Successful Nonprofits Inspire and Deliver Results (Wiley, 2022) Email: leahkral@twolarksconsulting.com Website: https://leahkral.com/ Blog: https://substack.com/@leahkral LinkedIn: https://www.linkedin.com/in/leahkral/ Sponsored Resource Join the Inspired Nonprofit Leadership Newsletter for weekly tips and inspiration for leading your nonprofit! Access it here >> Be sure to subscribe to Inspired Nonprofit Leadership so that you don't miss a single episode, and while you're at it, won't you take a moment to write a short review and rate our show? It would be greatly appreciated! Let us know the topics or questions you would like to hear about in a future episode. You can do that and follow us on LinkedIn.
Executive Director Janelle Miller Moravek of Youth and Family Counseling takes us behind the curtain of what it really means to make HR the Executive Director's greatest ally. This isn't just an HR pep talk—it's a dive into how transactional excellence, emotional intelligence, and succession planning can transform your organization's culture, resilience, and impact.Topics:00:00 Introduction and Welcome 01:50 About Youth and Family Counseling 03:29 HR's Role in Organizational Growth 05:31 What Is Transactional Excellence? 07:25 When Staff Leave: Root Causes 08:54 Counseling Work vs Other Sectors 11:08 HR as Organizational Design 13:42 Planning Your Work, Working Your Plan 16:00 Resilience in a Multigenerational Workforce 17:23 Succession Planning Without Panic 20:24 Cross-Training and Shared Leadership 23:09 Mental Health for Mental Health Providers 24:10 HR as Organizational Scaffolding 25:22 Fractional vs Full-Time HR 27:17 Real-Life Lessons from a Fortune 100 CEO 28:29 Closing Thoughts and Key Takeaways 31:15 Final Message: Stay Well to Do Well Janelle brings real-world insights from her 15-year journey leading a nonprofit mental health organization that grew from a $680,000 budget to $2.8 million and expanded to three locations. What's her secret? A thoughtful, strategic approach to human resources.“We've always had to create an experience for our employees that attracts the talent we need,” she shares. In a sector where nonprofits can't match private sector salaries, Janelle emphasizes designing career ladders and crafting meaningful employee experiences as key levers in recruitment and retention.She also doesn't shy away from accountability: “We need to look back at ourselves. Our staffing changes often come about because of something we've done.” Her refreshing honesty sets the tone for a discussion that's as practical as it is reflective.From the nitty-gritty of job descriptions to navigating a multigenerational workforce and preparing for the “silver tsunami” of retirements, Janelle urges leaders to embrace HR not just as a compliance mechanism, but as strategic scaffolding that supports every function in the organization.The episode explores how nonprofits—especially smaller ones—can structure succession planning without fear, cultivate middle management, and share leadership in ways that increase organizational capacity and decrease burnout.As she puts it, “HR is scaffolding. It's how you manage the work and the people—it can't just be the ED holding it up.”If you're a nonprofit leader navigating hiring woes, team development, or succession worries, watch this for a generous dose of real-world experience mixed with humor, clarity, and heart.Find us Live daily on YouTube!Find us Live daily on LinkedIn!Find us Live daily on X: @Nonprofit_ShowOur national co-hosts and amazing guests discuss management, money and missions of nonprofits! 12:30pm ET 11:30am CT 10:30am MT 9:30am PTSend us your ideas for Show Guests or Topics: HelpDesk@AmericanNonprofitAcademy.comVisit us on the web:The Nonprofit Show
Send us a textPart 2 of 2We're back with Part 2 of our fascinating conversation with Phanish Puranam, Professor of Strategy and Organizational Design at INSEAD.In this episode, we explore the next frontier: how intelligent algorithms don't just support organizations—they shape them. From AI ethics and algorithmic bureaucracy to the future of human-AI teams, universal income, and debunking myths, Phanish offers a provocative look at how organizations can—and should—adopt AI in a human-centric way.⏱️ Chapters00:12 – Algorithmic Bureaucracy01:23 – AI Ethics04:24 – Blockchain07:51 – AI as Team vs. Individual Agents11:59 – New Skills15:12 – Predictions & Universal Income17:20 – Adopting AI in a Human-Centric Way19:02 – AI Myths
Send us a textPart 2 of 2We're back with Part 2 of our fascinating conversation with Phanish Puranam, Professor of Strategy and Organizational Design at INSEAD.In this episode, we explore the next frontier: how intelligent algorithms don't just support organizations—they shape them. From AI ethics and algorithmic bureaucracy to the future of human-AI teams, universal income, and debunking myths, Phanish offers a provocative look at how organizations can—and should—adopt AI in a human-centric way.⏱️ Chapters00:12 – Algorithmic Bureaucracy01:23 – AI Ethics04:24 – Blockchain07:51 – AI as Team vs. Individual Agents11:59 – New Skills15:12 – Predictions & Universal Income17:20 – Adopting AI in a Human-Centric Way19:02 – AI Myths
Send us a textPart 1 of 2How do we make organizations not just run — but run intelligently?In this episode of Making Data Simple, we welcome Phanish Puranam, Professor of Strategy and Organizational Design at INSEAD, to explore the intersection of AI, organizational science, and intelligent design. From tools and teammates to blockchain and the metaverse, Phanish walks us through the evolving relationship between humans, algorithms, and the systems we build.We dive into real-world use cases, research-backed insights, and surprising pitfalls — plus a contrarian take on why bad ideas might be the key to better innovation.⏱️ Chapters01:50 – Meet Phanish Puranam03:36 – Organizational Design08:39 – Where is Org Design Today12:41 – A Research Example15:59 – Technologies as Tools & Teammates17:54 – A Real Use Case Example20:30 – The Metaverse, Eliminate Bad Ideas Fast21:28 – Pitfalls23:30 – Use Case Deep Dive30:06 – The Power Structure
Send us a textPart 1 of 2How do we make organizations not just run — but run intelligently?In this episode of Making Data Simple, we welcome Phanish Puranam, Professor of Strategy and Organizational Design at INSEAD, to explore the intersection of AI, organizational science, and intelligent design. From tools and teammates to blockchain and the metaverse, Phanish walks us through the evolving relationship between humans, algorithms, and the systems we build.We dive into real-world use cases, research-backed insights, and surprising pitfalls — plus a contrarian take on why bad ideas might be the key to better innovation.⏱️ Chapters01:50 – Meet Phanish Puranam03:36 – Organizational Design08:39 – Where is Org Design Today12:41 – A Research Example15:59 – Technologies as Tools & Teammates17:54 – A Real Use Case Example20:30 – The Metaverse, Eliminate Bad Ideas Fast21:28 – Pitfalls23:30 – Use Case Deep Dive30:06 – The Power Structure
Are you ready optimize your team's performance and efficiency? In this podcast hosted by Mark Bailes, GE Healthcare Technical Product Lead Erica Ahn will be speaking on the art and science of organizational design. Drawing from her extensive experience at GE Healthcare, Erica shares insights on how to strategically structure teams, manage change, and drive business outcomes through thoughtful organizational approaches.
Product Manager Brian Orlando and Enterprise Business Agility Coach Om Patel are listening and reacting to Melissa Perri on Lenny's Podcast as she makes claims about product management, agile, frameworks, and why most companies struggle with product management. We discuss many of her claims, including:Product Management has nothing to do with the Manifesto for Agile Software DevelopmentScrum is only for Large OrganizationsLarge Organizations Lack Infrastructure to support Product ManagementRigid Processes Can Crash Your Entire Company...and many, many more!Whether you're in a startup or enterprise, Silicon Valley or your average FinTech, this discussion offers practical insights on balancing process with customer-centricity.#ProductManagement #AgileLeadership #TeamDevelopmentTags: product management, agile coaching, scrum, kanban, product strategy, team development, organizational design, product owner, product manager, safe framework, agile transformation, continuous delivery, silicon valley, enterprise agileReferences:Lenny's Podcast with Melissa Perri, https://youtu.be/wbi9chsAHp4Marteen Dalmijn's newsletter about Waternet: https://mdalmijn.com/p/how-a-digital-transformation-canAA199 - W. Edwards Deming's Profound Knowledge for Transforming OrganizationsAA187 - The Future of AI, According to Big Tech= = = = = = = = = = = =YouTubehttps://youtu.be/c0htPyVTKeESubscribe on YouTubehttps://www.youtube.com/channel/UC8XUSoJPxGPI8EtuUAHOb6g?sub_confirmation=1Applehttps://podcasts.apple.com/us/podcast/agile-podcast/id1568557596Spotifyhttps://open.spotify.com/show/362QvYORmtZRKAeTAE57v3= = = = = = = = = = = =Toronto Is My Beat (Music Sample)By Whitewolf (Source: https://ccmixter.org/files/whitewolf225/60181)CC BY 4.0 DEED (https://creativecommons.org/licenses/by/4.0/deed.en)
Karen Suarez: When a Scrum Master Needs to Hire a Manager, An Organizational Design Story Read the full Show Notes and search through the world's largest audio library on Agile and Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes. Karen shares her experience as the first Scrum Master in a company where development, QA, product, and deployment were all separate departments, resulting in a cycle time exceeding six weeks. She strategically approached transformation by first identifying interested individuals in other departments who were already collaborating with the development team. Karen formalized the Product Owner role by cultivating a relationship with someone from the product department who showed interest in working closely with the team. She created regular collaboration routines between QA and development, and gradually involved the deployment team by inviting them to demos and having developers learn deployment skills. When faced with trust issues between deployment and development teams, Karen recognized the need for leadership support and built a case for hiring a manager who could help bridge these departments, acknowledging that some organizational challenges require sponsorship beyond the Scrum Master role. Self-reflection Question: In your organization, what departmental silos might be increasing cycle time, and who could be your allies in breaking down these barriers? About Karen Suarez Karen is a dedicated Scrum Master with a long experience driving agile transformations and fostering high-performing teams. She is passionate about continuous learning, and excels in aligning agile practices with organizational innovation. You can link with Karen Suarez on LinkedIn.
In this week's episode of the PolicyViz Podcast, I sit down with data visualization expert Moritz Stefaner to reflect on his journey in the field. We discuss Stefaner's work on the Data Stories Podcast, his shift from bespoke data visualization projects to scalable design systems, and his collaborations with organizations like the World Health Organization. Moritz shares insights on the evolution of data visualization trends, the importance of clear communication, and the challenges of building sustainable design frameworks.Keywords: Data visualization, Moritz Stefaner, PolicyViz Podcast, Data Stories Podcast, Design systems, Data journalism, WHO design language, Data communication, AI transcription, Data storytellingmathematics, Al, machine learningSubscribe to the PolicyViz Podcast wherever you get your podcasts.Become a patron of the PolicyViz Podcast for as little as a buck a monthExplore all of Mortiz's amazing work on his websiteFollow me on Instagram, LinkedIn, Substack, Twitter, Website, YouTubeEmail: jon@policyviz.com
In this episode of the Org Design Podcast, Tim Brewer and Amy Springer sit down with Dallin Whitfield, a volunteer at the Org Design Festival and an expert in organizational design. Dallin shares his unconventional journey from aspiring lawyer to becoming an organization design consultant, highlighting the importance of understanding systems and people in the workplace. They discuss the evolving nature of organizational design, emphasizing the need for adaptability in response to external pressures like technological advancements and market changes. Dallin explains how Align Org, his current consultancy, focuses on collaboration and leveraging existing organizational knowledge to drive effective design processes. Listeners will gain insights into the methodologies used in organizational design, including the "Mastering the Cube" framework, which Dallin uses to guide organizations through strategic alignment and structural changes. The conversation also touches on the challenges faced by organizations in today's fast-paced environment and the importance of continuous design governance. Join us for an engaging discussion on how to navigate the complexities of organization design and build better workplaces.
We're exploring the growing anti-Agile sentiment among developers as the agile-industrial complex has stitched together a grotesque imitation of what was once a vibrant movement. Like Frankenstein's creation, what began with noble intentions has transformed into something both villagers and developers flee from in horror!Before lighting our torches and brandishing our pitchforks, we examine the common complaints: lightning-rod meetings that drain life force, the monster of micromanagement wearing agile's skin, the cruel illusion of self-organization, and the chains of cross-team dependencies binding teams to their suffering. We dissect the organizational structures that, like misguided scientists, fundamentally misunderstand the natural advantages of agility, creating abominations that shamble through corporate hallways.#AgileLeadership #ProductDevelopment #TeamEmpowermentReferences:AA199 - W. Edwards Deming's Profound Knowledge for Transforming Organizations, 2025Eric Ries - The Lean Startup: How Today's Entrepreneurs Use Continuous Innovation to Create Radically Successful Businesses, 2011Jeffrey Bezos - Bezos API Mandate, 2002Who Moved My Cheese - Spencer Johnson, 1998Extreme Ownership: How U.S. Navy SEALs Lead and Win - Jocko Willink, 2017= = = = = = = = = = = =YouTube= = = = = = = = = = = =Subscribe on YouTubeAppleSpotify= = = = = = = = = = = =Toronto Is My Beat (Music Sample)By Whitewolf (Source: https://ccmixter.org/files/whitewolf225/60181)CC BY 4.0 DEED (https://creativecommons.org/licenses/by/4.0/deed.en)
In this Agile Uprising pod, co-hosts Andy Cleff and Adrew Leff conclude a trilogy with Gene Gendel by examining why organizational design must be the foundation for sustainable agility. Drawing on his experience as a transformation agent, Gene challenges the common approach of starting with mindset change and explains why structural changes must come first. The discussion brings together insights from the previous episodes about HR policies, financial structures, and product orientation to provide leaders with practical guidance for creating an environment where agility can truly flourish. Contact Info LinkedIn: Twitter: Website: Meetup Community (main): YouTube Channel: Related shows: (2023) (2021) (2019) (2021) About the Agile Uprising If you enjoyed this episode, please give us a review, a rating, or leave comments on iTunes, Stitcher or your podcasting platform of choice. It really helps others find us. Much thanks to the artist from who provided us our outro music free-of-charge! If you like what you heard, to find more music you might enjoy! If you'd like to join the discussion and share your stories, please jump into the fray at our We at the Agile Uprising are committed to being totally free. However, if you'd like to contribute and help us defray hosting and production costs we do have a . Who knows, you might even get some surprises in the mail! Related Visuals
In this short segment of the Revenue Builders Podcast, John McMahon and John Kaplan and Alex Varel, CRO of Multiverse, discuss the mindset and responsibilities required to succeed in a CRO role. Alex shares firsthand insights on the challenges of executive leadership, the importance of accountability, and how customer success should be integrated into go-to-market strategies. He also emphasizes the significance of informed decision-making and fostering a culture of collaboration across sales and customer success.KEY TAKEAWAYS[00:01:17] The CRO's Accountability Mindset – The deep responsibility that comes with the CRO role and the need to embrace it.[00:01:56] Executive Team and Board Alignment – Understanding the dynamics of working with senior leadership and the board.[00:03:06] The Power of Listening in Leadership – Why listening is a CRO's biggest advantage when making critical decisions.[00:04:42] Customer Success and the CRO Role – The importance of unifying pre-sale and post-sale efforts under a single vision.[00:05:28] Org Design for Customer-Centric Growth – Why aligning sales and customer success creates a seamless customer journey.[00:06:22] The Right Intent Behind Owning Customer Success – Why it's about customer outcomes, not just control over teams.QUOTES[00:01:17] "Having the accountability to the customers, individuals, and teams—and making all of them wildly successful—is what excites me about the CRO role."[00:03:06] "A huge advantage of being a CRO is that people want to meet with you—inside and outside the company. Use that to listen and make informed decisions."[00:07:23] "The best org design creates a natural mechanism for unified goals that benefit the customer and fuel growth."[00:06:45] "I wasn't concerned with building a fiefdom—I was focused on creating a structure that aligns sales and customer success for better customer outcomes."Listen to the full conversation through the link below.https://revenue-builders.simplecast.com/episodes/the-reflective-journey-from-sales-leader-to-cro-with-alex-varelEnjoying the podcast? Sign up to receive new episodes straight to your inbox:https://hubs.li/Q02R10xN0Check out John McMahon's book here:Amazon Link: https://a.co/d/1K7DDC4Check out Force Management's Ascender platform here: https://my.ascender.co/Ascender/Force Management is hiring for a Sales Director. Apply here: https://hubs.li/Q02Zb8WG0Read Force Management's eBook: https://www.forcemanagement.com/roi-of-sales-messaging
Substack Week: The Shared Ownership Challenge, Understanding Clear Accountability in Engineering Teams With Rafa Páez Welcome to our Substack Week, where we interview thought leaders who publish newsletters on Substack to help you find inspiring voices that drive our community forward. In this episode, we explore the concept of shared ownership and its pitfalls with Rafa Páez, an experienced engineering leader with insights on creating clear accountability in teams. The Pitfalls of Shared Ownership In engineering teams, shared ownership often manifests as ambiguity in responsibility and accountability. Rafa shares a personal experience where assigning two engineers to lead an initiative resulted in nothing getting done, as each assumed the other would take action. This phenomenon highlights how shared ownership without clear accountability can lead to missed deadlines, poor quality deliverables, and team conflicts. "It might not be my fault because I thought the other person was available, I thought the other person had more time to actually work on that initiative." Understanding the Bystander Effect The bystander effect, a psychological phenomenon first identified by social psychologists, explains why people are less likely to take action when others are present. In a team setting, this manifests as members assuming someone else will take responsibility, leading to collective inaction. This effect can significantly impact team productivity and project outcomes. "Because there are more people there, someone thinks that someone else will take care of that thing, whether it's a project, initiative, or any other action." The DRI Framework: Creating Clear Ownership The Directly Responsible Individual (DRI) concept, popularized by Gitlab and Apple, addresses the accountability gap by ensuring one person is clearly responsible for each significant initiative. This framework emerged after a failed project launch where no clear ownership led to quality issues. The DRI approach creates clear lines of responsibility while maintaining collaborative team dynamics. "You can have multiple DRIs for different aspects, but at the end, it needs to be one responsible for the overall project." Implementing DRI Successfully For leaders implementing the DRI framework, several key considerations are crucial for success. DRIs should be assigned thoughtfully based on skills and experience, with senior team members often better suited for these roles. The framework must be supported by a culture that empowers DRIs to make decisions while maintaining team collaboration. "DRIs need to be empowered to make decisions. If they are not empowered to make decisions, this role is not going to work because they're going to feel frustrated." Avoiding Common Anti-patterns When implementing the DRI framework, leaders should be aware of potential anti-patterns that can emerge. These include DRIs becoming bottlenecks, erosion of team collaboration, and overuse of the framework for minor tasks. Success requires finding the right balance and ensuring the framework enhances rather than hinders team dynamics. "Another issue or anti-pattern is the erosion of collaboration - some people might get the wrong concept about DRIs and say 'I don't need to collaborate anymore.'" Building a Culture of Accountability Creating a successful culture of accountability requires clear communication about the DRI role and its implications. Leaders must ensure DRIs are supported while maintaining team collaboration and avoiding the framework becoming overly bureaucratic. The focus should be on enabling effective decision-making and clear ownership while preserving team dynamics. "Consider the skills when assigning DRIs, support people in this role, and remember that DRI is an organizational agnostic framework that adapts to the organizations we are within." Resources For Further Study The Gitlab handbook article about the DRI concept The book: Extreme Ownership by Jocko Willink The Engineering Leader newsletter by Rafa Páez [The Scrum Master Toolbox Podcast Recommends]
Dani Snyder on leading design teams out of their silos As someone who started out as an industrial designer and who is now the Head of Design AI, Servicing and Communications at JPMorganChase, Dani Snyder deeply understands the design process and organizational design. This week Dani joins Tammy to talk about how to empower design teams. She shares strategies to help align design teams with organizational strategic goals and encourages designers to break out of their silos and remain curious about all aspects of the design process. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
How does organizational design support an innovative firm culture?Guest:Andrew Cronin, Principal at KieranTimberlakeIn over 15 years as an architect, Andrew has focused on a variety of project types including award winning renovations for university clients, an addition and renovation at a local religious institution, a private home in rural Northern California, and an innovative new education center at the Philadelphia Navy Yard. Andrew is currently working on a student residential planning study for a liberal arts college in New England and a precinct planning study for a university in Washington D.C. Andrew takes a holistic approach to design practice. As a Principal at KieranTimberlake, he remains deeply connected to digital design, prototyping, and systems integration and engages project teams across the office by co-leading KieranTimberlake's BIM Practices group and works to spread lessons across the firm through KT's regular weekly knowledge sharing forums. Andrew supports KieranTimberlake's pursuit of the 2030 Challenge in his role in the Beyond 2030 working group and leads KieranTimberlake's internal mentorship program. He is also a jury critic and adjunct faculty member at the Antoinette Westphal College of Media Arts and Design at Drexel University.
BONUS: AI-Driven Agile, Speeding Up Feedback Cycles for Better Product Iteration, And More AI Transformations with Jurgen Appelo In this BONUS episode, leadership expert and entrepreneur Jurgen Appelo joins us to dive into the transformative power of AI in today's workplaces. Creator of the unFIX model and author of Management 3.0, Jurgen shares his insights on how AI is revolutionizing team collaboration, creativity, and innovation. This engaging conversation covers practical examples, personal stories, and thought-provoking ideas for anyone interested in leveraging AI to thrive in their career and business. AI and the Future of Collaboration "AI gives me more time to focus on the things I really enjoy." Jurgen kicks off by discussing the major changes AI is bringing to how teams collaborate and get work done. He highlights how AI tools like ChatGPT are enhancing feedback loops in product development, allowing teams to gain insights faster and more efficiently. Jurgen shares how he's used AI to improve his own writing, helping his editor focus more on storytelling rather than grammar corrections. For teams, AI is already making client interactions smoother and boosting productivity. "AI gives teams more time to focus on creativity and innovation by automating repetitive tasks and improving workflow efficiency." AI as an Assistant or Creative Partner? "We need to learn to delegate to AI." Jurgen dives deeper into his personal experience of managing multiple AI systems to develop a library of use cases and patterns. He sees AI as a powerful assistant, capable of generating creative ideas and enhancing human work, but stresses that we're still in the early stages. To truly maximize AI's potential, people need to learn how to delegate tasks to AI more effectively, while AI systems evolve to help us think beyond our usual patterns. "Delegating to AI allows us to break free from old habits and explore new creative possibilities." AI's Role in Personal Development "AI is a general-purpose technology, like the internet was in the beginning." AI may have a vast potential to enhance personal and professional growth. However, many of its future applications are still unknown. He compares AI to the early days of the internet, a tool with endless possibilities yet to be fully realized. Right now, AI can help individuals automate simple tasks, but it has the potential to do so much more, including reshaping how we approach learning and career development. "AI could revolutionize personal development by helping people organize and prioritize their learning journeys." AI and Creativity: Can It Be a True Collaborator? "AI can give you instant feedback on whatever you create." Jurgen discusses how AI can enhance creativity within teams, providing immediate feedback on ideas and helping teams refine their concepts without leaving their desks. He mentions real-world examples, such as using AI to generate designs and suggestions in creative fields, giving people access to insights they might not have considered otherwise. "AI can act as a creative collaborator, offering immediate, actionable feedback that pushes innovation forward." The Exciting Future of AI in the Workplace "I'm an optimist—AI frees us up to do more of what we love." Looking ahead, Jurgen expresses optimism about AI's potential to change the way we work. While AI will inevitably displace some jobs, he believes it will also enable people to focus on tasks they truly enjoy. AI levels the playing field between small entrepreneurs and large enterprises by making high-quality tools accessible to everyone. This shift will create new opportunities and competition in the market. "AI will free up time for the tasks that matter most while leveling the playing field for entrepreneurs and businesses alike." Resources for Further Exploration Looking to dive deeper into the AI revolution? Jurgen recommends the book Co-intelligence by Ethan Mollick for those curious about AI's collaborative potential and Rebooting AI by Gary Marcus for a more skeptical view on its impact. "If you're looking to learn more about AI, these books will give you both the optimistic and cautious perspectives." About Jurgen Appelo Jurgen Appelo is a writer, speaker, and entrepreneur who helps organizations thrive in the 21st century. Creator of the unFIX model, he focuses on organization design, continuous innovation, and enhancing the human experience. Jurgen is also the author of Management 3.0 and a recognized leadership expert by Inc.com. You can link with Jurgen Appelo on LinkedIn.
In this episode of the Passion Struck Podcast, John R. Miles sits down with Jessica Kriegel, Chief Scientist of Workplace Culture at Culture Partners and author of Unfairly Labeled. With over 15 years of experience guiding top organizations like Toyota, Lockheed Martin, and Bank of America, Jessica shares her expert insights on building intentional workplace cultures that drive both people and profitability.Jessica explores the key strategies leaders can use to create thriving workplaces, overcome challenges like burnout, improve employee engagement, and navigate the complexities of virtual work. She also challenges generational stereotypes and offers practical solutions for fostering intergenerational collaboration. Her advice provides a powerful roadmap for leaders looking to transform their workplace cultures and create environments where both employees and organizations can flourish.Full show notes and resources: https://passionstruck.com/jessica-kriegel-how-build-intentional-workplace/SponsorsBabbel: Unlock the power of learning a new language with Babbel's innovative system. Passion Struck listeners can get 60% off their subscription at Babbel.com/PASSION.Hims: Regrow your hair before it's too late! Start your free online visit today at Hims.com/PASSIONSTRUCK.Quince: Experience luxury for less with Quince's premium products at radically low prices. Enjoy free shipping and 365-day returns at Quince.com/PASSION.For more information about our sponsors and promo codes, visit: passionstruck.com/dealsIn this episode, you will learn:The concept of the "culture equation," which emphasizes the alignment of purpose, strategy, and culture to drive organizational results.Insights from a study conducted with Stanford University showing that organizations with aligned purpose, strategy, and culture achieve significantly better revenue growth.The role of beliefs and values in influencing employee actions and overall workplace culture.The necessity of intentional experiences to shape positive beliefs among employees.The dangers of generational stereotypes and the importance of understanding individuals beyond labels.The concept of "purpose fit" over "culture fit" in hiring practices to ensure alignment between personal and organizational purposes.The impact of consistent communication and repetition in reinforcing organizational values and goals.Connect with Jessica Kriegel: https://www.jessicakriegel.com/Order Passion StruckUnlock the principles that will transform your life! Order my book, Passion Struck: Twelve Powerful Principles to Unlock Your Purpose and Ignite Your Most Intentional Life. Recognized as a 2024 must-read by the Next Big Idea Club, this book has earned accolades such as the Business Minds Best Book Award, the Eric Hoffer Award, and the Non-Fiction Book Awards Gold Medal. Order your copy today and ignite your journey toward intentional living!Catch More Passion StruckMy solo episode on Master Your Mind: 6 Proven Strategies to Overcome Self-DoubtCan't miss my episode withJacob Morgan on the Vital Power of Leading With VulnerabilityWatch my episode with Coach Matt Doherty on How You Rebound From Life's Toughest MomentsDiscover my interview with James Rhee On How You Lead Change Through KindnessCatch my interview with Rusty Shelton on How You Build Your Authority AdvantageIf you enjoyed this episode, please leave us a review! Even one sentence helps. Be sure to include your Twitter or Instagram handle so we can personally thank you!
Sonny R Moyers graduated with a Bachelor of Science Degree in Management and Communications and a Master of Science Degree in Psychology, emphasizing Human Behavioral Theory, Interpersonal Communications Theory, Organizational Design, and Research Methods --- Upgrade Your Brain Unleash & Use Your Uniqueness https://braingym.fitness/ http://partnerco.world/ All about Roy - https://roycoughlan.com/ ------------ Speaking Podcast Social Media / Coaching My Other Podcasts https://roycoughlan.com/------------------ About my Guest Sonny R Moyers: Sonny graduated from Abilene Christian University with a Bachelor of Science Degree in Management and Communications and a Master of Science Degree in Psychology, emphasizing Human Behavioral Theory, Interpersonal Communications Theory, Organizational Design, and Research Methods. He obtained his Texas Real Estate Sales License in 1971 and his Texas Real Estate Brokers License in 1988. He is an award-winning agent who has achieved great success in the real estate industry in the DFW area. Between 2004 and 2018, Sonny was in the top 4% of all real estate agents nationwide. Depending on the index used, Sonny was in the top 1% of all real estate agents in Texas for numerous years. What we Discussed: - Who is Sonny Moyers (Start to 2:40 mins) - Put the Client 1st (14:15 mins) - The Long Term Value of a Client (17:15 mins) - Couple that interviewed him to get the Business (19 mins to 22:30) - Perception Sale (22:30) - Navigating a Sale for a Divorsed Couple when the hate each other (24:15 mins) - Why he wrote the Book (28:30 mins) - Why he does not take Referral Fees (31 mins) - I rocked the Real Estate Boat in Poland (36:30 mins) - Client that tried to bypass the agent (41 mins) - The 1st Measure of a Realtor is Ethics (43 mins) - When a Property is not Selling (44:30 mins to 49 mins) - Agents inflating the Price to get the listing (46:30 mins) - When a person claims they have a friend or family member as an agent ( 49:30 mins) - Scripts in the Book to help (51 mins) - How he became Dallas Realtor of the Year (58 mins) How to Contact Sonny R Moyers: https://www.thearchitectureoftherealestatepractice.com/ ------------------------------More about the Awakening Podcast:All Episodes can be found at http://www.speakingpodcast.com/ All Social Media + Donations link https://bio.link/podcaster Our Facebook Group can be found at https://www.facebook.com/speakingpodcast