In this series, hear from agents like yourself and leaders at Humana talk about ways to take advantage of Humana’s tools and support to grow your book of business and retain customers.
This is the fifth episode in Humana's Grow Your Book podcast “Two-Minute Bites” miniseries about dental and vision. Lisa Gingles, Product Marketing Lead for Humana is here today to share post enrollment strategies, including how to use Humana's tools to help you become a human care hero for your clients.
This is the fourth episode of Humana's Grow Your Book podcast “Two-Minute Bites” miniseries about dental and vision. Over the next few minutes, you'll hear from Brandon Rasmussen, Business Relationship Executive for Humana in Kansas and Missouri, about how the Humana Extend plan fits into your lead generation strategy.
This is the third episode of Humana's Grow Your Book podcast “Two-Minute Bites” miniseries about dental and vision. Take a few minutes to listen to Steven Farmer, Retail Sales Director of Humana MarketPoint, share the origin story of the new Humana Extend standalone dental/vision/hearing plan. You'll learn how this plan is a game-changer and how addressing dental and vision health concerns can lead to improved overall health.
This is the second episode in Humana's Grow Your Book podcast “Two-Minute Bites” miniseries about dental and vision. Dr. Dean Fry, Humana's Chief Dental Officer, shares Humana's long-term vision for member dental health. From plan enhancements to clinical innovations, you'll learn why and how Humana's helping to push dental healthcare forward with human care. Speaker: Dean Fry, DDS Chief Dental Officer Humana Please click here to view the full transcript
This episode kicks off Humana's Grow Your Book podcast “Two-Minute Bites” miniseries about dental and vision. Hear from Dr. Dean Fry, Humana's Chief Dental Officer, about what first got him invested in dental health and what keeps him interested decades later. Plus, we'll cover the connection between oral health and whole-person health. Speaker: Dean Fry, DDS Chief Dental Officer Humana Please click here to view the full transcript.
Help connect your clients with the right care for their needs. In our latest episode of Grow Your Book, How to Use Humana's Find a Doctor tool with Care Highlight™ ratings as part of your sales strategy, Agents share their best practices and different approaches to using these tools. Speakers: Kristy Buras, External Partner Agent Steve Roth, MP Brokerage Agent What to listen for: How to find doctors who meet your clients needs How to discuss the Care Highlight™ ratings and the value to your clients How to discuss provider options compliantly
This episode of Grow Your Book explains why and how Agents can join forces with Veteran Service Organizations (VSOs) to support Veteran health and wellness at the local level. We'll highlight a few Humana/VSO projects, help Agents shift their mindset when it comes to the Veteran population and provide practical advice for putting human care in action.
The final episode in our three-part Medicare Supplement miniseries gives you strategies to engage and retain clients. Closing a sale isn't the end of your work. It's just the beginning of a long-term, mutually beneficial relationship. Two Agents share their tips for engaging and retaining Med Supp clients. Looking for answers to FAQs and sales strategies? Listen to parts one and two of our miniseries. Speakers: Kerri Buckley, licensed Agent, Brick, New Jersey Caroline Shatto, licensed Agent, Fort Wayne, Indiana Times to be all ears: What to do January through September: [0:45] The role customer service plays in retention: [1:55] How to stay in touch throughout the year: [2:55]
The second episode in our three-part Medicare Supplement miniseries gives you strategies to increase Med Supp sales all year long. You’ll hear from two seasoned Agents who love Humana’s Med Supp plans. They’ll share their strategies for building their Med Supp pipeline and positioning Humana’s Med Supp plans in a competitive Medicare landscape. Be sure to listen to part one and part three. Speakers: Kerri Buckley, licensed Agent, Brick, New Jersey Caroline Shatto, licensed Agent, Fort Wayne, Indiana Moments to note: How referrals can generate Med Supp leads: [0:45] How to develop client relationships: [2:25] Overcoming objections: [4:41]
This first episode in our three-part Medicare Supplement miniseries will answer your most-asked questions in quick succession. Don’t forget to listen to the second and third episodes. Keep your ears perked, your pen poised to take notes and get ready to Grow Your Book with Humana. What to listen for: Where to find Med Supp plan info and commission rates: [1:34] Which Med Supp plans include SilverSneakers: [2:40] When underwriting occurs for Med Supp: [4:50] How Humana determines Med Supp plan premiums: [5:30]
Hear from two Agents who make Dual Eligible Special Needs Plans (DSNP) the centerpiece of their sales strategy. You’ll discover why they view DSNP as an opportunity to help their community. We’ll cover best practices for working with the DSNP population including outreach and education tactics. Listen to their inspiring stories. You can view the full transcripts here: https://ignitewithhumana.com/Humana_DSNP_HFC_2021_Podcast.pdf
Learn how to authentically engage with your local Veteran population. We’ll talk about Humana’s wide-reaching Veteran efforts while providing you with tactics and best practices to help you reach the Veterans in your community. Feel empowered to serve those who served us in this mini-episode. You can view the full transcripts here: https://ignitewithhumana.com/transcripts/How_You_Can_Help_Veterans_with_Humana_Podcast_Transcripts.pdf
Why is a good retention strategy so important? Of course, it helps you maintain your book of business. But it may also lead to growth opportunities. We’ll cover strategies big and small that you can start implementing today to help maximize your member retention. View the full transcripts here: https://ignitewithhumana.com/transcripts/Podcast_Episode_40_Retention.pdf
Learn how to talk to members about social determinants of health such as food insecurity, loneliness, and transportation. We’ll teach you how to connect your members to resources and support so they can lead their healthiest—and happiest—lives. Click here for full transcripts.
Need help with your lead funnel? There’s no magic formula for finding leads or turning prospects into clients. But in Episode 34, Accelerating Your Lead Funnel, we’ll reveal some proven techniques for building and maintaining an effective lead funnel. You’ll hear from our resident Humana expert: Kim Klein.
Humana's most successful agents go above and beyond their job description. In Episode 33, Becoming a Champion for Health, you’ll learn how you can do the same and make a real impact on your clients’ lives. Get the scoop from two superstar agents: Renee Whittaker and Mike Requa.
In this episode of Grow Your Book, we’re going to talk all about Medicare Marketing 101. From answering your basic questions about Medicare marketing, to knowing your audience, personal branding, and compliance, we’ll give you the scoop on Medicare Marketing for Humana agents.
In today’s competitive healthcare marketplace, agents must navigate numerous sales challenges to be able to succeed. Today, we’ll talk about the sales challenges that agents face, and discuss some ways to overcome them – just in time for AEP.
We wanted to make your job a little easier and save you time during this AEP season, so we created five sales-technology tools specifically for Agents like you. In episode 30 of the Grow Your Book podcast series, Sales Technology Tools for Today’s Agents, you’ll get all the inside knowledge on these tools and the Humana 2.GO initiative. Transcripts: https://ignitewithhumana.com/transcripts/Podcast_Episode_30_sales_tech.pdf
Our second mini-episode is all about Humana Medicare Supplement plans. We cover unexpected truths about the prospect pool, Humana’s improved plan options, how to translate benefits for your members, and sales materials that can help you make more sales. For full transcripts, visit the link below: https://ignitewithhumana.com/transcripts/Podcast_Episode_29_Medsupp.pdf
Our first-ever mini-episode spotlights Humana's dental and vision products. We cover plan benefits and enrollment options, common misconceptions about the plans and consumers who buy them, and why selling these products now is a solid investment in your financial future. For full transcripts, visit the link below: https://ignitewithhumana.com/transcripts/Podcast_Episode_28_Dental_Vision.pdf
*This episode contains out-of-date information. The new year brings with it new rules, new plan options, and new marketing resources. This episode will dig into Humana’s DSNP expansion, and cover updated and upgraded tools that support agents in better understanding, connecting with, and selling to prospects. For full transcripts visit the link below. https://ignitewithhumana.com/transcripts/DSNP_Expansion_and_Deep_Dive_Podcast.pdf
We’re back with our first podcast of 2019! Tune in for need-to-know information and our best coaching tips related to the new OEP and SEPs.
Find out about the role value-based care plays in overall member wellness and how it might be able to help your Medicare Advantage clients.
Tune in for details on the five critical compliance updates you need to know for the 2019 AEP and OEP.
New quote and enroll tools intended to help save you time this AEP like never before. Tune in for all the details on Humana’s biggest tech upgrade ever, designed to help Agents reduce time spent on enrollment, stay in-the-know and more easily manage their day-to-day.
Tune in for insider tips and tricks to grow your Humana book of business through this underrated tactic.
Discover how to get all of the sales and service support you need with resources that improve product knowledge, simplify enrollment and help you and your clients – everything an Agent needs to succeed.
Learn the importance of cultural differences and how that understanding translates to effective communications in your marketing plan.
Learn how selling Medicare Supplement Plans, and Prescription Drug Plans will make you a more full-service Agent for your clients.
Techniques that help you create business opportunities in the local community and with Veterans in your area.
*This episode contains out-of-date information. Learn more about the expanding opportunities with this audience and the special plans that may help meet their needs.
Post AEP, take advantage of this signature approach to transforming how you engage clients and grow those relationships – designed specifically for you, only from Humana.
Guest speakers Ashley DiStefano from Go365 and Debi Layne from SilverSneakers share insider insights about the programs.
Learn about product updates, new features, and benefits added to Humana plans in your market for exciting new selling opportunities in 2018.
Annual Enrollment is just around the corner so here are some essential Medicare Advantage compliance updates as well as new tips and techniques for selling MA effectively and efficiently during AEP.
AEP is a time when Agents know they need to bring their A-Game. Hear about new tools and technology to help connect with prospects in this competitive, white-hot market.
The Medicare market is thriving and certification is now made easier by Humana. There are more reasons than ever for Agents to take advantage.
Know the Hispanic audience, realize the significance, and discover the tips, tools and best practices for tapping into this phenomenal growth segment.
Retain clients, gain referrals and be a hero for members and their loved ones by emphasizing a home care management benefit they may already have.
There are myths about selling Medicare as well as reasonable challenges. We put both in perspective to help Agents succeed in this red-hot market.
Discover the value of this Humana-owned mail-order pharmacy service that may help save your clients time, money and hassles. Learn how to share this information with your clients.
A top-selling Agent and Humana discuss how to target, network and market to Medicare eligible prospects.
Tune in to learn about Humana Medicare Advantage special enrollment opportunities and grassroots marketing outside of AEP.
Hear from both a top agent and Humana leader about opportunities to improve your product penetration.
Sales Agents are critical gatekeepers that can accelerate digital adoption among both new and existing members. Learn about consumer trends, why now and why MA, and the benefits of digital adoption.
In this episode, learn about tools to foster your client relationship and why it’s so important.
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