Podcasts about client retention

Send us a textEPISODE OVERVIEW:Marketing brings clients in, but what if your business is like a leaky balloon? No matter how much water (leads) you pour in, it keeps leaking out. In this episode, Maggie reveals 10 non-marketing ways service-based businesses lose clients and leave money on the table, especially crucial for businesses scaling past six figures.KEY TOPICS COVERED:The 10 Ways You're Losing Clients:Not Offering Next Appointments - Make rebooking easy at service completionMissing Email Marketing - Nurture relationships between visitsPoor Sales Skills & Process - Transform 30% conversion to 80% like Maggie's home services clientTransactional Mindset - Focus on experience, not just transactionsWrong Staff Hiring - Look beyond technical skills to attitude and culture fitInadequate Staff Training - Align team with mission, vision, and brand valuesNo Cancellation Policy - Professional policies show structure and professionalismPoor Follow-Up Systems - Reminder systems and rebooking processesLack of Relationship Building - Connection creates loyalty beyond price competitionMissing Upsell Opportunities - Proactively identify and address additional client needsFEATURED SUCCESS STORY:Home services business owner increased conversion rate from 30% to 80% through improved sales process and discovery conversations.KEY FRAMEWORKS MENTIONED:T.O.P. CEO Formula - Maggie's signature scaling systemThe Leaky Balloon Analogy - Why marketing alone isn't enough for sustainable growthGOLDEN NUGGETS:• "When you live and breathe your mission and vision, and your team does too, that's when you stay aligned and grow the fastest"• "It's not just about helping with back pain or glowing skin - it's about how clients feel when they interact with your brand"• "Connection creates loyalty - clients won't leave for cheaper prices when they feel like you're almost friends"ACTION STEPS:Audit your client journey from discovery to post-serviceImplement next-appointment booking at service completionReview your sales process and conversion ratesEvaluate staff training on brand values and client experienceCreate systematic follow-up processes for cancellations and rebookingCONNECT WITH MAGGIE:Ready to plug the holes in your business and scale sustainably? Book a complimentary consultation to discuss what's stopping you from scaling without burning out -https://www.stairwaytoleadership.com/

In this episode, I had the pleasure of sitting down with Rhys, a veterinary practice owner from Vancouver who brings a unique perspective thanks to his background in hospitality and his passion for building businesses that can thrive without the owner being tied to every detail. We dove deep into what it really takes to transform a veterinary practice from a self-employed job into a scalable, sellable business. Our conversation covered everything from the importance of building robust systems and standard operating procedures, to leveraging data-driven management and authentic marketing that truly reflects your practice's identity. Throughout our discussion, Rhys shared actionable strategies for veterinary professionals who want to attract, engage, and retain clients—while also reclaiming their time and sanity. We talked about defining your mission and vision as the foundation for all your systems, the necessity of SOPs for consistency and delegation, and how to use key performance indicators (KPIs) to proactively manage your practice. We also explored pricing strategies that balance value and affordability, and the critical importance of client retention and lifetime value. Reese even provided a toolkit of resources and calculators to help practice owners make informed decisions about hiring, budgeting, and pricing. Whether you're just starting out or looking to take your established practice to the next level, this episode is packed with practical advice and real-world examples. We wrapped up by discussing how to adapt to the future, especially with the rise of corporate competition and shifting market dynamics. My goal with this episode is to give you the insights and tools you need to build a veterinary practice that works for you—not the other way around. If you're ready to create a business that can run (and grow) without your constant presence, you won't want to miss this conversation!

Send us a textIn this episode, Danny and Joe Wolf, Head of Paid Social at Optidge, explore how to troubleshoot struggling paid campaigns, why communication is more important than ever, and what it takes to be the kind of agency clients trust again—after they've been burned. With deep experience across paid platforms and a keen sense for client relationships, Joe and the team don't just run ads—they build partnerships that last. From tactical frameworks like Optidge's 5-Point Check to real-life stories of client rescue missions, this episode is packed with practical insight and refreshingly honest advice.An Optidge "Office Hours" EpisodeOur Office Hours episodes are your go-to for details, how-to's, and advice on specific marketing topics. Join our fellow Optidge team members, and sometimes even 1:1 teachings from Danny himself, in these shorter, marketing-focused episodes every few weeks. Get ready to get marketing!Episode Highlights:Learn the Optidge 5-Point Paid Social Check and how it helps spot (and solve) campaign failure fast.Joe shares why upfront honesty with clients wins more trust than fluffy promises ever will.Hear real examples of recovering strained client relationships through transparency and strategy.Discover how UGC, offer testing, and full-funnel tracking power Optidge's high-performing Meta ads.Find out how Optidge's pod model blends expertise, mentorship, and client care into every campaign.Episode Links: 

Client retention is a HUGE piece of scaling your business as a coach. Recent studies show that over 50% of income in successful coaching businesses comes from client retention (including your favorite million dollar coach on IG).That means there is a big correlation between client retention and your success. Client retention should be a top priority for you to scale your business, but also to serve your clients. Clients who get results, stay longer.There are different types of client retention and you want to make sure that you cover all of them to increase your client success AND client retention. In this episode I teach the five pieces of the client retention strategy you need in 2025 to scale your business and serve the heck out of your clients!Want to connect with Hailey?Click here to join the Business Mama INSIDER membership!Ready to go ALL IN on your business with hands on coaching, personalized strategy and long term mentorship form Hailey? Apply for The MAMA Coach!Connect with Hailey on Instagram @bossladyhailey

Are you overlooking the most valuable asset in your real estate business? Reminder Media President Luke Acree joins us to reveal a shocking truth you're missing out on: your database is a goldmine waiting to be tapped!   In this episode, you will learn about the surprisingly simple yet powerful strategies to cultivate lasting relationships with your sphere of influence. Learn the exact steps to consistent, multi-channel outreach that transforms acquaintances into loyal clients and referral engines.    Stop the endless lead chase and unlock the predictable power of connection!   Check out the Stay Paid Podcast at this link: https://remindermedia.com/podcast/   For the episode with James and Keith check out: https://www.youtube.com/watch?v=XGGlEkn5HVg   Connect with Luke on - LinkedIn.    Learn more about Reminder Media on - YouTube - LinkedIn - Instagram - Facebook - X and online at remindermedia.com.   You asked for it. We delivered. Check out our new merch! https://merch.realestateinsidersunfiltered.com/   Follow Real Estate Insiders Unfiltered Podcast on Instagram - YouTube - Facebook - TikTok. Visit us online at realestateinsidersunfiltered.com.   Link to Facebook Page: https://www.facebook.com/RealEstateInsidersUnfiltered Link to Instagram Page: https://www.instagram.com/realestateinsiderspod/ Link to YouTube Page: https://www.youtube.com/@RealEstateInsidersUnfiltered Link to TikTok Page: https://www.tiktok.com/@realestateinsiderspod Link to website: https://realestateinsidersunfiltered.com This podcast is produced by Two Brothers Creative. https://twobrotherscreative.com/contact/  

When people say relationships are the key to business, it's usually code for “go network more.” But this episode is the story of what it looks like when relationships are the business model — before social media, before funnels, and before most people reading this could even drive.This is my untold scrappy startup story built on trust, reputation, and the kind of generosity that opens doors you didn't even know existed.WHAT'S INSIDE THIS EPISODE:Why my most “successful” marketing efforts barely moved the needleThe “unicorn” opportunity that came from a decades-long relationship (and how to be ready when your version of it arrives)What I learned about marketing before I knew what marketing even wasThe growth strategy that was my rocket fuel (that is WAY underutilized by people in online business)My origin story I've never told… involving MySpace, major record labels, and street teamsThe subtle but powerful shift in how relationships serve you at different business stagesMy unfiltered take on visibility strategies that didn't work — and the two that still matter mostResources: Predictable Sales: a secret podcast around making predictable – even daily – sales Your First 10 Sales: a secret podcast perfect for if you're not making consistent sales yet Connect with Adriane: Adriane's Instagram Visionaries' Instagram Adriane's LinkedIn Visit the Visionaries website ⭐️ Love this episode? We'd GREATLY appreciate a 5-star review! ⭐️

Watch This NEXT: https://www.youtube.com/watch?v=HlK2P76_ZZsWant me to give you some help with your content business? Book in a call with me to discuss working together: https://www.voics.co/schedule(00:00) Why Most Agencies Fail(06:26) The Psychology of Client Retention (12:17) How to Manage Client Expectations and Build Trust(18:46) The Ethics of Selling (25:52) Building Vision-Driven Client Journeys(32:29) How to Build Scalable Systems(39:46) Why Retention Is the Real Path to $1M/Month(44:41) Jordan Platten's Thought on AI (52:28) The Risk of Not Owning Your Tech(56:27) The Future of Online Business(01:04:29) Will AI Replace Humans?(01:10:32) Funnels That Actually Work Now(01:14:48) The Reality of Coaching in the AI Era(01:18:02) The Profit vs. Growth Dilemma (01:23:10) How to Build a Profitable Brand (01:28:22) The Biggest Leverage in Business(01:33:58) Jordan Platten's Business Mindset(01:39:26) The Power of Infinite Leverage(01:45:40) The Biggest Issue with Founders (01:51:57) Life After Making Millions(01:56:08) Legacy vs. Lifestyle(01:59:34) Jordan Platten's 3-Year VisionSupport the show

Send us a textLeveraging Hospitality to Boost Your Salon BusinessIn this episode, Jen and Todd reflect on their past month's experiences and dive into the differences between hospitality and service within the hair industry. They emphasize how leveraging honest hospitality can enhance client retention and attract new clients, ultimately growing your salon business. They stress reading the room, making clients feel special, and creating emotional connections as key factors in delivering outstanding hospitality. Furthermore, they underline the importance of leading by example and investing in your team to sustain a warm, client-focused culture. Key points include actionable tips on remembering client preferences, creating a welcoming ambiance, and stepping out of comfort zones to make real-world progress in business.00:00 Introduction and Catching Up00:44 Episode Milestone and Future Plans01:07 Hospitality vs. Service Overview02:04 Opening Takes: Knowledge and Progress07:24 Client Retention and Growth Strategies15:32 Service vs. Hospitality in Business18:09 The Importance of Hospitality in Service18:58 Consistency in Client Service19:13 Client Retention Through Personal Connection21:16 The Pitfalls of Self-Centered Service23:41 Reading the Room: Tailoring Service to Clients25:23 Practical Tips for Enhancing Hospitality28:30 Leadership and Team Management33:47 Building a Unique Brand vs. Franchising35:18 Conclusion and Final ThoughtsLinks and Stuff:Our Newsletter Mentoring InquiriesFind more of our things:InstagramHello Hair Pro Website

Join us July 18–19 at the SPF Mastermind Event and learn exactly how to grow your gym, stand out in your community, and finally get the freedom you've been chasing—grab your seat here! Or click here: https://events.vincegabriele.com/july2025 In this episode of Ask Vince, Vince Gabriele and guest host Onur celebrate the show's unexpected #1 ranking and talk about what really got them there—not fancy studios, but straight-up consistency and care. Vince opens up about everything from recording podcasts on his phone while walking to how being known in your local community can make or break your business. They dig into what to do when old marketing stops working, how to refocus when you're feeling scattered, and why leveraging relationships matters more than slick tactics. It's honest, funny, and packed with real-world takeaways for gym owners who want to grow without the fluff. 5 Quick TakeawaysShow up every week. It's not the mic—it's the message.Get known locally. Fame in your town beats fame on Instagram.Track your numbers. If you don't measure it, you can't fix it.Pivot when needed. What worked last year might flop today.Borrow someone's audience. Partner up to grow faster. Join us July 18–19 at the SPF Mastermind Event and learn exactly how to grow your gym, stand out in your community, and finally get the freedom you've been chasing—grab your seat here! Or click here: https://events.vincegabriele.com/july2025 If you're a gym owner seeking answers on how you can grow your gym, make more money, and have more freedom to do what you love, visit www.vincegabriele.com or book a call by CLICKING HERE!

What We Cover In This Episode: How the three main pillars of retention make up the foundational strategy for boosting client retention [6:04] The way to use tactical behavior tracking to identify at-risk clients [6:26]  Why starting a consistency club to recognize and reward members for maintaining regular attendance streaks is such an effective strategy [11:03] The importance of intentionally connecting new members with both staff and established regulars and what happens when you do this [15:50]   LINKS:  LenzVu LoopSpark  Episodes 97, 135, 153, 155, 157 & 159 with Niki Riga  Learn More About All of Our Partners & Get Exclusive Offers Visit the fitDEGREE Knowledge Base Send Megan Your Playlist or Discuss the Podcast Here!  fitDEGREE's Business Portal https://calendly.com/fitdegree-support  support@fitDEGREE.com https://www.instagram.com/fitdegree/ ​​https://www.instagram.com/fitspot_guru/  https://www.fitdegree.com/blog  https://www.youtube.com/channel/UChJ5rK6zWPXjbxtUQx3ys9Q https://www.tiktok.com/@megan_fitdegree  

In this episode of Now That's IT: Stories of MSP Success, we sit down with Vinod Paul, President of Managed Services at Align, to explore how a bold decision to focus exclusively on one vertical—financial services—transformed the company from a solid MSP into a global leader.Vinod shares the behind-the-scenes story of walking away from millions in revenue, standardizing their tech stack, and saying no to clients who didn't fit—all in pursuit of scalable, high-value growth. The result? Align grew from 75 to 300 employees, expanded into 31 countries, and became a trusted name in one of the most demanding industries in the world.If you're an MSP leader grappling with growth, client fit, or the pressure to do it all, this conversation is packed with real-world strategies, lessons in verticalization, and insights on scaling without compromise.Let us help you unlock your business's full potential.N-able Business Transformation is Expert led and Peer informed.These valuable executive programs are tailored to provide effective guidance and a faster path to a scalable and successful business.Book a Call with Chris Massey now to learn what Business Transformation can do for you! 'Now that's it: Stories of MSP Success,' dives into the journeys of some of the trailblazers in our industry to find out how they used their passion for technology to help turn Managed Services into the thriving sector it is today. Every episode is packed with the valuable insights, practical strategies, and inspiring anecdotes that lead our guests to the transformative moment when they knew….. Now, that's it.This podcast provides educational information about issues that may be relevant to information technology service providers. Nothing in the podcast should be construed as any recommendation or endorsement by N-able, or as legal or any other advice. The views expressed by guests are their own and their appearance on the podcast does not imply an endorsement of them or any entity they represent. Views and opinions expressed by N-able employees are those of the employees and do not necessarily reflect the view of N-able or its officers and directors. The podcast may also contain forward-looking statements regarding future product plans, functionality, or development efforts that should not be interpreted as a commitment from N-able related to any deliverables or timeframe. All content is based on information available at the time of recording, and N-able has no obligation to update any forward-looking statements.

In this episode, financial advisor Nikki Savage discusses her approach to enhancing client retention and satsifaction by engaging in thoughtful, intentional relationship-building—specifically asking deep questions that uncover her clients' true needs and using that insight to create highly personalized experiences. Listen in as Nikki reflects on filtering feedback to stay true to her values and how building her practice authentically has been at the center of her success. She also explains why a strong advisor-client fit is essential, how she addresses client misconceptions to maintain focus during market volatility, and how in-person events help connect with her ideal target prospects by creating a comfortable setting to discuss financial challenges in their lives. For show notes and more visit: https://www.kitces.com/438

Start your very own Credit Repair business - Learn how by joining our FREE 5-day challenge: http://startrepairingcredit.com/What if I told you that high sales are actually damaging your business?I just got back from my very first Credit Con, and the absolute highlight for me was when Dustin Ball took the stage and delivered a master class on sales and client retention. We were so fired up by what Dustin shared that we knew we had to share it with you as well. This is your chance to hear one of the most innovative sales strategies in the game from an absolute powerhouse in the credit repair industry.Tune in!Key Takeaways:00:00 Intro 01:32 Dustin Ball's Presentation at Credit Con 04:25 Focusing on Sales vs. Client Retention 16:07 Why Do Clients Leave? 24:08 Dustin's Best Tips for Client Retention 36:26 Become a Pro CRO 46:04 Outro Additional Resources:Get a free trial to Credit Repair CloudGet my free credit repair training  Andre Coakley's Proven Strategy to Keep Credit Repair Customers Coming BackMake sure to subscribe so you stay up to date with our latest episodes.

Don't Miss SPF Live at My Gym in NJ on July 18th and 19th!https://events.vincegabriele.com/july2025 In this episode of the Ask Vince Podcast, Vince keeps it real, sharing no-nonsense insights that every fitness business owner needs to hear. He kicks off by spotlighting the upcoming Mastermind Event on July 18th and 19th at Gabriele Fitness—a game-changing experience designed to help you maximize your gym's revenue, keep clients longer, and build a rock-solid community.But this episode isn't just about making money—it's about mindset, accountability, and making your health a priority. Whether you're crushing it or barely keeping your head above water, Vince's honest, straight-talk approach will hit home. Key Topics Discussed:1. Mastermind Event Announcement:Vince breaks down what you can expect at the event, including powerful strategies for increasing your gym's lifetime customer value. If you're serious about your business, this is a can't-miss opportunity. 2. Understanding Lifetime Customer Value (LCV):Vince gets into the nitty-gritty of how to boost your revenue through three main drivers:Stay Longer: Proven ways to keep your clients coming back.Pay More: Smart pricing strategies that don't scare clients away.Refer More: How to turn your happiest clients into your biggest advocates. 3. The Power of Accountability:You don't need more yes-men. You need friends who aren't afraid to call you out when you're slacking. Vince talks about the value of having people in your life who keep you honest—whether it's about your business or your personal health. 4. Health as an Asset or Liability:Vince pulls no punches as he explains why business owners often let their health fall apart and how this can destroy your success. It's a wake-up call for anyone who thinks they can “figure it out later. 5. Value Over Price:Stop fixating on what you charge—start obsessing over the value you deliver. Vince shares how creating memorable experiences and personalized touches can keep clients around for years. Don't Miss SPF Live at My Gym in NJ on July 18th and 19th!https://events.vincegabriele.com/july2025  If you're a gym owner seeking answers on how you can grow your gym, make more money, and have more freedom to do what you love, visit www.vincegabriele.com or book a call by CLICKING HERE!

Secure your spot now for Vince Gabriele's July 18–19 Mastermind Event in New Jersey: events.vincegabriele.com

Behind every solid pre-approval is a lender grinding through hours of work, spending hundreds of dollars, and showing up day or night to support your client. In this episode of The RE Source, we expose the real cost of doing business the right way—and why local lenders deserve more than just a passing referral. They deserve loyalty. You'll learn: ✅ What actually goes into a thorough pre-approval ✅ Why the “rate shopper” mindset hurts everyone involved ✅ How to educate your clients on the real value of trusted lenders ✅ A better way to refer that boosts trust, loyalty, and conversions Whether you're a Realtor, Loan Officer, or industry pro—this conversation is a must-watch if you care about long-term success, solid partnerships, and delivering top-tier client experiences.

Empowering Medical Aesthetic Practitioners with Cloud Med SpasIn this special episode of the Medical Aesthetics Marketing Show, host Pam, known as the Aesthetics Junkie, discusses how Cloud Med Spas is revolutionizing the landscape for medical aesthetic practitioners in the United States. Pam is joined by Shannon Seran from Cloud Med Spas to break down how their service helps both new and experienced practitioners start their practices without heavy capital investment. The episode covers the challenges of scaling a med spa, the similarities between the medical aesthetics industry and the hair care industry, and the benefits of a shared space model for reducing overhead. Shannon explains the dual model of Cloud Med Spas, which empowers practice owners to rent out unused space and practitioners to rent those spaces by the hour. They delve into the importance of client retention, effective pricing strategies, and the essential tools needed for sustaining a successful practice. Whether you're a med spa owner looking to make extra revenue or a new injector seeking to start your own practice, this episode provides invaluable insights.00:00 Introduction and Episode Overview00:57 Welcome to the Medical Aesthetics Marketing Show01:28 Challenges in Scaling a Med Spa02:00 Interview with Shannon from Cloud Med Spas02:21 Empowering Practitioners and Practice Owners04:41 Client Retention and Marketing Strategies06:25 Pricing and Conversion Tactics10:31 Utilizing Software and CRM for Success14:59 Cloud Med Spas: Business Model and Benefits26:31 Training and Mentorship for Practitioners32:42 Product Offerings and Ordering Process38:50 Data and Business Support44:03 Getting Started with Cloud Med Spas46:48 Conclusion and Contact InformationFor more information about Cloud Med Spas, visit https://cloudmedspas.com or contact Shannon directly at shannon@cloudmedspas.com.Follow us on Instagram: Instagram.com/theaestheticjunkieAll Podcasts & Resources: https://www.theaestheticsjunkie.com/medical-spa-marketing-show-podcast/

Click the link to learn more and get your tickets to see Vince and Ari speak at the SPF Mastermind July 18th and 19th.https://events.vincegabriele.com/july2025 Podcast SummaryIn this rare and insightful interview, Vince Gabriele sits down with Ari Weinzweig, co-founder of Zingerman's Delicatessen in Ann Arbor, Michigan. From its humble beginnings in 1982 with a $20,000 bank loan and a staff of two, Zingerman's has grown into a community of businesses with over 750 employees and annual revenues exceeding $80 million . Ari shares the principles and practices that have guided this growth, emphasizing a commitment to quality, community, and a unique organizational culture. This conversation offers valuable lessons for entrepreneurs and business leaders aiming to build sustainable and values-driven enterprises. 5 Key Points DiscussedVisionary Leadership: Ari discusses the importance of having a clear vision and staying true to core values in guiding business growth.Community Engagement: Insights into how Zingerman's fosters a strong sense of community among employees and customers.Innovative Business Model: Exploration of Zingerman's unique approach to business expansion through a community of businesses rather than traditional franchising.Employee Empowerment: The role of open-book management and employee ownership in creating a motivated and accountable workforce.Resilience and Adaptation: Lessons learned from navigating challenges and adapting to changing market conditions while maintaining the company's mission. Click the link to learn more and get your tickets to see Vince and Ari speak at the SPF Mastermind July 18th and 19th.https://events.vincegabriele.com/july2025 If you're a gym owner seeking answers on how you can grow your gym, make more money, and have more freedom to do what you love, visit www.vincegabriele.com or book a call by CLICKING HERE!

Exercise programming is both an art and a science—and the best trainers know how to balance both. In this episode, Jenny and John dive into the essentials of program design, client assessments, and the science behind effective training.We break down common programming mistakes, the importance of assessments, and strategies for selling and retaining clients through well-structured, personalized fitness plans. Plus, we take a deep dive into ISSA's Purpose Driven Training Model (PDTM)—what makes it different, why we created it, and how it can help trainers design better programs and grow their business.Whether you're a new trainer or a seasoned pro, this episode contains actionable insights to level up your programming skills and client success.Tune in now and learn how to create smarter, more effective training programs!

Founder of the London School of Sales, Vinit Shah helps people and organizations learn to connect the dots between Lead Generation, Closing, and Client Retention.Find out more about Jeff:https://jgsalespro.com/⁠⁠⁠⁠⁠⁠⁠Connect with Jeff on LinkedIn:https://www.linkedin.com/in/jeffgoldbergsalescoach/

Want a fresh set of eyes on your business? Get ahead of the chaos—book your call now: https://calendly.com/spf-leo/spf-mastermind-discovery-call What's up, guys—Uncle Vinny here.I'm back behind the mic after some travel and life stuff… but this one's important.We're diving into two big topics today: tariffs and retention—and how both are about to smack gym owners right in the face if you're not paying attention. I break down what I've learned from some seriously smart finance people (not from watching the news), and explain how this stuff could affect your clients and your business.But most importantly—I'm sharing exactly what we did at Gabriele Fitness to drop our attrition rate to 1.5%. That's the lowest it's ever been. I'm talking real strategies, real results—no fluff. If you're trying to keep your members happy, showing up, and not canceling, you'll want to hear this one. Top 5 Key PointsFocus on What You Can Actually ControlYou can't control the economy, politics, or what China does. But you can control your fitness, your food, your time, your team—and how hard you work. Do that.Fear is in the Air—That Affects SpendingTariffs are creating uncertainty, and uncertainty makes people think twice before spending money. If your clients feel unsure, your gym could end up on the chopping block—unless you show them you're worth every penny.Keep What You've GotWhen it gets harder to bring in new leads, your best bet is to double down on the clients you already have. Our motto: Operation: Don't Lose Anybody. That's how we cut attrition to 1.5%.Add Real Value (Not More Sessions)Personalization, connection, and community win. Automated birthday emails don't cut it. We did stuff like personalized holiday videos and ran an epic March Madness event just for members. That's what people actually care about.Don't Be Afraid to Lead HardWhen someone tries to cancel or go on hold, challenge them. Remind them why they started. People are secretly begging to be led—especially in times like these. Be the leader they're looking for. Want a fresh set of eyes on your business? Get ahead of the chaos—book your call now: https://calendly.com/spf-leo/spf-mastermind-discovery-call If you're a gym owner seeking answers on how you can grow your gym, make more money, and have more freedom to do what you love, visit www.vincegabriele.com or book a call by CLICKING HERE!

Learn how to land billion dollar clients using revenue based sales strategies In this episode, Stephen Roche shares his proven approach for landing enterprise clients in the competitive financial industry. He reveals why tying products to new revenue generation, rather than just cost savings is the secret to winning major clients like BlackRock and JP Morgan. Stephen explains how building trust through thought leadership, leveraging strategic PR, and using authentic LinkedIn engagement creates a powerful sales ecosystem that makes you the safer choice for potential clients. Stephen Roche is the Co-Founder and President of Saphyre, a patented AI-powered platform that streamlines pre- and post-trade processes for financial institutions. Founded in 2017 with his identical twin brother Gabino, Saphyre has revolutionized the industry by enabling T+1 and even T-Zero trade settlements, helping financial institutions meet new SEC mandates while eliminating the traditional web of manual tasks. The company raised $18.7M in Series A funding in 2022 and boasts an impressive client roster including BlackRock, JP Morgan, and Citigroup. Key Takeaways: Tie your product to new revenue generation rather than just cost savings to make it irresistible to potential clients. Create a "safer option" by building market validation through visible client partnerships and thought leadership. Be authentic on LinkedIn by balancing industry insights with personal content instead of just corporate messaging. Use event sponsorships strategically to gain speaking opportunities that establish thought leadership in your industry. Leverage PR by negotiating press releases with clients and repurposing that content across multiple channels. Document your journey authentically rather than relying on corporate-approved marketing materials that feel impersonal. Use "social proof" from major clients to create FOMO among their competitors who aren't using your solution yet. Consider offering warrant structures tied to performance metrics for strategic partnerships instead of giving away equity upfront. Growing your business is hard, but it doesn't have to be. In this podcast, we will be discussing top level strategies for both growing and expanding your business beyond seven figures. The show will feature a mix of pure content and expert interviews to present key concepts and fundamental topics in a variety of different formats. We believe that this format will enable our listeners to learn the most from the show, implement more in their businesses, and get real value out of the podcast. Enjoy the show. Please remember to rate, review and subscribe to the podcast so you don't miss any future episodes. Your support and reviews are important and help us to grow and improve the show. Follow Charles Gaudet and Predictable Profits on Social Media: Facebook: facebook.com/PredictableProfits Instagram: instagram.com/predictableprofits Twitter: twitter.com/charlesgaudet LinkedIn: linkedin.com/in/charlesgaudet Visit Charles Gaudet's Wesbites: www.PredictableProfits.com

Discover how Nick Krautter's The Golden Handoff redefines real estate career transitions, empowering agents to grow through referral-based systems, partial handoffs, and intentional strategies for sustainable wealth and personal freedom.(00:00) - Introduction to The REI Agent Podcast(00:03) - Mattias Opens Solo: The Importance of a Guiding Star in Real Estate(03:15) - Real Estate Traps: Flashiness vs. Stability(06:45) - Building Wealth Through Real Estate Investments(10:22) - Introducing Nick Krautter: Author and Real Estate Professional(11:50) - Nick's Background: From Music to Real Estate(16:30) - Challenges and Opportunities in Real Estate: Portland to California(20:10) - Living a Flexible Real Estate Lifestyle(23:45) - Discussion on 'The Golden Handoff': Scaling and Referral-Based Growth(28:15) - Partial Handoffs: A Framework for Transitioning Real Estate Businesses(35:00) - Building Partnerships for Productivity and Client Retention(40:12) - Closing Thoughts on Sustainable Real Estate PracticesContact Nick Krautter The Golden Handoff Facebook Instagram LinkedIn--For more great content, visit reiagent.com

In this uncommon episode approach, I challenge Mark Raffan, who's in the Top 5 Negotiation Experts in the World, to coach me in becoming a better negotiator, so you can walk in my shoes and apply the learnings to your own business.The founder of Negotiations Ninja, and author of 9 Secrets to Win Deals and Influence Stakeholders, shared practical advice and real-time role-play tactics to help you execute successful negotiations and win bigger deals.He reveals the skills needed to become a successful negotiator in business and life, the mistakes to avoid, and hands-on examples to handle objections, to improve negotiation outcomes.This conversation is packed with actionable advice for entrepreneurs and salespeople looking to sharpen their negotiation skills.

The most effective way to move your property management business forward is to practice periodic strategic thinking. Marc shares how his company practices strategic thinking and the specific tactics to achieve long-term success. Marc Cunningham guides you through the key business areas of growth, pricing, owner communication, and marketing.    Learn how to develop a proactive approach instead of constantly reacting to emergencies. Discover actionable strategies to define your growth goals, optimize your pricing structure, enhance communication with owners, and create a powerful marketing strategy.    This episode provides property managers with the tools and insights to elevate their business and work smarter, not harder.    Also, learn about Marc's new Strategy and Action Groups. This new program is designed as a way for property management company leaders to pull out of the weeds and make strategic decision for future business success.    This episode offers a roadmap for strategic transformation.   To learn about Marc's PM Strategy & Action group click here:https://www.pmbuild.com/action   Manage more doors with less stress with LeadSimple!   Grow your property management business with PMW.   Rentvine - the property management software you can trust   To find out more about Marc's coaching services click here.   Join Marc's new property management Facebook group This podcast is produced by Two Brothers Creative.

SummaryIn this conversation, Christa discusses the value of mini sessions in photography, emphasizing that they can be profitable if structured correctly. She shares insights on how to maximize income through upselling and providing additional value to clients. The discussion covers strategies for enhancing the client experience, the importance of including products, and the role of sales as a service in building long-term client relationships.TakeawaysMini sessions can be profitable if set up correctly.The right structure can lead to higher income from mini sessions.Including products in mini sessions adds value for clients.Upselling options can significantly increase average earnings.Sales should be approached as a service to clients.Mini sessions can lead to future full-service bookings.Having an assistant can streamline the mini session process.Client experience is crucial in photography services.The importance of intentional shooting during mini sessions.Clear communication about upsell options enhances client satisfaction.Thinking about joining Uncapped or Intensive coaching? DM me the word COACH to www.instagram.com/christa_rene for a no pressure convo on if this could help your business grow to the next level.Thanks for listening! We'd LOVE if you left us a review!Connect with Christa on Instagram HERE!Enjoy a free 20-min training on adding $50k in income from products HERE!Apply for Uncapped HERE!

If you want to stop constantly stressing about where your next client is going to come from, listen up! I am going to share how important client retention is to your coaching business, explain the math, and give you a powerful 3 tier system to know exactly how every single one of your clients are doing on a daily and weekly basis that will forever end you getting ghosted or providing a refund.   Time Stamps:   (0:18) The Power of Client Retention (1:15) We Are In The Relationship and Community Business (1:38) The Math (3:10) Keeping Clients Through This Three Tier System (4:38) Exit Interviews ---------- Whenever You're Ready, Here Are 4 Ways We Can Help You (For Free)   (Community) Join the Fitness Business Secrets FB  Community to Unlock Your Free 5 Clients in 5 Days Mini-Course   (Content) Grab our exact post templates that are responsible for more than 3,500 online clients in our business Automated Post Planner   (Instagram) 3-5x Your Engagement, Grow an Audience and Generate Dream Clients from Instagram IG Playbook For Health & Fitness Coaches   (Get Clarity) Schedule a FREE No-Obligation 15-minute Call to Explore How To Add 10,000/Mo to Your Business–Guaranteed

https://youtu.be/RaLbPGZBOEU Seth Tillotson, CEO and Founder of Your Business Consultation, is driven by a mission to empower everyday professionals to become confident entrepreneurs and business owners. We learn how Seth's journey—from launching service businesses to helping others transition from 9–5 roles—inspired his purpose. He shares his framework, The 7 Profit Improvement Areas, which helps entrepreneurs uncover hidden revenue and boost profitability by focusing on: Lead Generation, Conversion Rates, Closing Rate, Client Retention, Increasing Average Sale, Increasing Sale Frequency, and Cost Reduction. He also explains how to use squeeze pages to accelerate conversions, outlines the Captivate–Fascinate–Educate–Close method, and discusses how entrepreneurs can avoid the trap of staying busy instead of being effective. --- 6 Figures to Your Profit in 60 Minutes with Seth Tillotson Good day, dear listeners, Steve Preda here with the Management Blueprint Podcast. And my guest today is Seth Tillotson, the CEO and founder of Your Business Consultation, and an investor in multiple retail-oriented businesses. Seth, welcome to the show. Thanks for having me, Steve. I'm excited to be here. All right. So you're a very young entrepreneur to be on the show in general, but that's great because you're bringing a different perspective, you're bringing a different energy, and you have certainly big ambitions and already a good track record. So, tell me a little bit about your personal ”Why,” what is driving you, and how are you manifesting it in your business? Sure. So, my personal “Why,” it comes from a feeling that I got. I'll tell you a specific story. The first time that I helped somebody transition from a nine to five employee to their own business owner. So, I, at one point, owned a booth rental hair salon and I encouraged everybody to have their own business as they rented the space from me. I came across a young lady who was timid and shy working a nine to five that wasn't really being treated the best at that salon. And so I said, you know what, if you come over and rent a booth, then I'll sit down with you for as long as it takes and we'll set up the whole LLC, get your registration, EIN, taxes, all that fun stuff, insurance, all of it. It took about four hours, but by the end of it, I could tell that she was feeling confident in having her own business and excited to have her own brand and be able to choose her own hours. If there was a specific service that she didn't want to offer, she didn't have to. I had no rules other than to keep the space clean and sanitary, pay the rent on time, that's it. So, about a year later, I had an interview with her and I sat down and asked, how's it going? And just the glow from her eyes and the body language, everything, it's so different. It was confident, it was inspiring. And the feeling that I got from doing that, from being a part of that transformation, the only thing that I can think of it is akin to when I was flying helicopters. And so, like the feeling of that freedom and the responsibility, I guess, it lit a fire in my soul. I'll put it that way. And I knew then that this was one of my sole purposes, something that not only am I good at helping people with that transition and answering all their questions, but it's something that I feel like I'm here to do. Love it. That's a very inspiring story. And I mean, hey, entrepreneurship can be life changing for sure. It probably is life changing. Now, not all the time for the better, but it's definitely if you embrace it, then it can make your life much more autonomous and rewarding. So, you started offering this service and, in fact, on your LinkedIn page and website you talk about a 60-minute conversation with an entrepreneur and you basically look at seven different areas in their business and you offer to identify at least six figures of profit improvement, which is quite a bold claim. So,

Points of Interest1:04 – 1:46 – Introduction of John Meyer: Marcel introduces John Meyer, highlighting his experience as a successful agency owner, seller, and current business coach.2:10 – 2:30 – John's Current Focus with Leadmore: John explains his mission with Leadore: coaching agency owners to avoid solopreneur traps and scale their businesses.2:30 – 3:11 – "No More Solo" Coaching Program: Details of John's group coaching for agencies in the $100k-$400k range focused on delegation and growth.3:11 – 3:37 – Coaching for Scaling Agency CEOs: Information on John's one-on-one coaching for CEOs aiming to delegate and further scale their agencies beyond $500k.4:32 – 5:30 – The Founding Story of Lemonly: John recounts the pivot from a broad digital agency to specializing in infographics for better focus and impact.5:36 – 6:50 – Strategic Niche of Infographics: How Lemonly's focus on infographics led to recognition and work with major brands like Netflix and MLB.8:38 – 9:25 – The Challenge of Scaling a Niche: The episode transitions to discussing the dilemma of staying niched versus widening services for continued growth.14:51 – 15:03 – Introduction to the Product Ladder: John introduces his framework of four ways service businesses can generate revenue.15:03 – 17:18 – Levels of the Product Ladder Explained: A brief overview of the custom, done-for-you, done-with-you, and DIY service levels.17:54 – 18:08 – Utilizing the Ladder for Increased Profit: The concept of moving clients up or down the ladder and repackaging services for better retention and profitability.26:58 – 28:31 – Avoiding Custom Work at "Done-For-You" Prices: John cautions against providing bespoke services while charging for standardized offerings.Show NotesConnect with John:Johntmeyer.comLinkedInInstagramYouTubeLove the PodcastLeave us a review here.

In this episode, Ray Sclafani discusses the critical importance of client acquisition for financial advisory firms, emphasizing the need to understand and optimize client acquisition costs (CAC). He explores the significance of organic growth, the calculation of CAC, and the evaluation of the lifetime value of clients. The conversation highlights strategies for effective client acquisition and the importance of marketing investments to ensure sustainable growth in a competitive landscape.Key TakeawaysAcquiring new clients is essential for growth.Understanding CAC helps in enhancing enterprise value.High retention rates lead to high lifetime value of clients.Investing in marketing is necessary for effective client acquisition.Optimizing client acquisition strategies is key to sustainability.The lifetime value of clients often outweighs acquisition costs.Continuous improvement in measuring CAC is vital for growth.For more information click here to visit The ClientWise Blog.Find Ray and the ClientWise Team on the ClientWise website or LinkedIn | Twitter | Instagram | Facebook | YouTubeTo join one of the largest digital communities of financial advisors, visit exchange.clientwise.com.

BRX Pro Tip: Client Retention is More Important Than Client Acquisition Stone Payton: And we are back with Business RadioX Pro Tips. Stone Payton and Lee Kantor here with you. Lee, client retention is so fundamental and critical to a business’s long term sustainable success but say more. Lee Kantor: Yeah, I think this is […]

Send us a textIn this high-energy conversation, Joey Pinz sits down with entrepreneur and guitarist Matt Yesbeck to explore how creativity, problem-solving, and faith shape business success.

Send us a textScaling a digital agency is hard—especially when client churn and inconsistent revenue hold you back. But what if your agency could generate predictable, recurring income while reducing churn? In this episode of the Catalytic Leadership Podcast, Dr. William Attaway sits down with Shaun Clark, CEO & Co-Founder of HighLevel, to uncover the future of digital agency growth through white-label SaaS and automation.Shaun shares his entrepreneurial journey, how HighLevel became a game-changer for agencies, and why automation and white-label solutions are the key to scalable, profitable growth. Whether you're struggling with client retention, lead generation, or scaling beyond service-based revenue, this episode provides actionable strategies to future-proof your agency. If you're an agency owner looking to build a recurring revenue model and create a sustainable, high-growth business, this is a must-listen.Connect with Shaun ClarkWant to learn more about white-label SaaS and agency automation? Connect with Shaun and explore the resources at HighLevel's YouTube channel for expert insights, training, and success stories. Just search “HighLevel” on YouTube to get started.Books Mentioned:The Essays of Warren Buffett – Warren BuffettRight now, you can get an extra 20% off your ticket for the Scale with Stability Summit with my exclusive code CATALYTIC20 at checkout.Visit scalewithstability.com to grab your ticket—I hope to see you there! Right now, you can get an extra 20% off your ticket for the Scale with Stability Summit with my exclusive code CATALYTIC20 at checkout.Visit scalewithstability.com to grab your ticket—I hope to see you there! Right now, you can get an extra 20% off your ticket for the Scale with Stability Summit with my exclusive code CATALYTIC20 at checkout.Visit scalewithstability.com to grab your ticket—I hope to see you there!Support the showJoin Dr. William Attaway on the Catalytic Leadership podcast as he shares transformative insights to help high-performance entrepreneurs and agency owners achieve Clear-Minded Focus, Calm Control, and Confidence. Free 30-Minute Discovery Call:Ready to elevate your business? Book a free 30-minute discovery call with Dr. William Attaway and start your journey to success. Special Offer:Get your FREE copy of Catalytic Leadership: 12 Keys to Becoming an Intentional Leader Who Makes a Difference. Connect with Dr. William Attaway: Website LinkedIn Facebook Instagram TikTok YouTube

In our latest episode, I had the pleasure of diving deep into the world of email marketing with some fantastic guests from Family Pet Health. Joining me were Michael Shirley, co-owner of Family Pet Health, Stephen Shirley, their Director of Operations, and Haley Cameron, who handles social media and public outreach. We explored how veterinary practices can harness the power of email marketing to not only attract new clients but also engage and retain existing ones. This episode is packed with actionable insights that any veterinary practice can implement to boost their email marketing game. We kicked things off by discussing the current state of email marketing at Family Pet Health. Michael shared how their email efforts have been somewhat sporadic, primarily focusing on informational content. However, they've recently ramped up their email frequency, sending out more emails in the last few months than they did in the previous nine months combined. The challenge, as Michael pointed out, has been incorporating strong calls to action in these emails. We then delved into their specific goals, like increasing dental compliance and raising awareness about their fear-free certification. Stephen highlighted the ongoing challenge of improving heartworm compliance, emphasizing the need for better communication with clients. We also touched on the tools they're using, like Pet Desk and Mailchimp, and how they plan to leverage these platforms more effectively. One of the key takeaways from our conversation was the importance of setting clear expectations with clients regarding email frequency and content. We discussed strategies like welcome sequences for new subscribers, win-back sequences for lapsed clients, and nurturing emails that provide valuable information while encouraging action. Michael stressed the need for educational content that guides clients on the next steps, whether that's booking an appointment or learning more about specific services. Haley shared her experiences with community outreach events and how email marketing plays a crucial role in promoting these initiatives. We wrapped up by discussing the value of client feedback and how being responsive can help create a collaborative relationship with clients. Overall, this episode is a treasure trove of practical advice for any veterinary practice looking to enhance their email marketing efforts.

Points of Interest01:09 – 01:46 – Meet Today's Guest: Mari-Liis Vaher: Marketing pro, entrepreneur, and author of The Greatest Marketer in the World, Mari-Liis is here to help agencies prove their value and keep clients happy.03:04 – 03:40 – The Big Marketing Trust Issue: Ever had a client drop you out of nowhere, even though you were hitting all their goals? Mari-Liis explains why so many agencies struggle to prove their worth.07:10 – 07:57 – Marketing Is More Than Just Ads: Think marketing is just running social media and ad campaigns? Mari-Liis breaks down why it's actually a full system that needs to align with sales and leadership.11:51 – 12:36 – Scaling vs. Burning Out: Mari-Liis shares the hard lessons from running (and exiting) a seven-figure agency—why she left behind endless client work to build something more sustainable.17:04 – 17:46 – The Power of the “MIP Hour”: Setting aside an hour of focused, distraction-free work time each day can be a total game-changer for your productivity and stress levels.24:47 – 25:26 – Don't Just Take Clients at Their Word: When a client asks for SEO, Facebook ads, or a website, do you ask why? Mari-Liis explains why digging deeper leads to better results.28:24 – 29:06 – The #1 Killer of Good Marketing: Most marketing doesn't fail because the ideas are bad—it fails because of bad communication. Here's how to make sure everyone's on the same page.37:41 – 38:30 – Why Keeping Clients in the Loop Is Everything: If you're not giving your clients updates, they're making up their own (usually bad) stories about what's happening. Avoid that trap!42:42 – 43:07 – Freebies & Book Launch: Get Mari-Liis' free productivity guide, take a DISC personality test, and get early access to The Greatest Marketer in the World!Show NotesFree Productivity Guide for Overwhelmed Marketers - Learn how to work smarter, not harder: Download Here Free DISC Personality Type Test to Boost Your Impact in Communication – Understand how to communicate effectively in sales and marketing: Get It Free With Code MARCEL (this is a paid tool but with the coupon MARCEL, it is possible to download it for free.)Book Coming Soon: TheGreatestMarketer.comConnect with Mari-Liis:WebsiteLinkedInInstagramFacebookTikTokLove the PodcastLeave us a review here.

Send us a textIn this episode of The Mental Health Business Mentor Podcast, host Dr. Margo Jacquot welcomes Dr. Nadia Al Samadhi, a queer and non-binary Palestinian-American clinical psychologist, educator, and founder of Beyond the Binary Psychotherapy & Consulting. Together, they discuss the critical role of the initial consultation call in client retention and practice success.Dr. Al Samadhi provides a structured, five-step approach to conducting effective consultation calls, ensuring both clinicians and potential clients benefit from the process. As the mental health landscape shifts post-pandemic, fewer clients are readily available, making it more important than ever for therapists to refine their approach and create a welcoming, structured, and intentional client experience.Throughout the conversation, Dr. Al Samadhi emphasizes the importance of setting expectations, determining administrative fit, and balancing compassion with the business side of therapy. They also highlight best practices for addressing client risk factors and communicating identity and approach in a way that fosters trust and therapeutic alignment.Resources:Dr Al Samadhi's guide to an effective consultation call. This free version includes a sample of scripts, with info to contact Dr Al Samadhi for the full paid version.Dr Al Samadhi continuously updates this resource guide that includes crisis and warm lines, support/peer spaces, and coping skills.Dr Al Samadhi's Psychology Today profile and practice website.Dr Al Samadhi's Therapy Access ProjectDr Al Samadhi's Inclusive Therapists DirectoryConnect with  Dr. Alsamadi:dr.nadia@beyondthebinarypsych.comhttps://www.linkedin.com/in/nadiaalsamadi1/Dr. Margo Jacquot is the award-winning founder and Chief Care Officer of The Juniper Center, one of the largest woman-owned counseling and therapy practices in the Chicago area. With over 20 years of experience, she specializes in trauma recovery, addiction treatment, and LGBTQ-affirming therapy. Dr. Jacquot is also the host of the "Mental Health Business Mentor" podcast, where she shares insights on running a successful mental health practice.Connect with Dr. Margo Jacquot:Website: thejunipercenter.comInstagram: @thejunipercenterFacebook: The Juniper CenterDr. Margo Jacquot is the award-winning founder and Chief Care Officer of The Juniper Center, one of the largest woman-owned counseling and therapy practices in the Chicago area. With over 20 years of experience, she specializes in trauma recovery, addiction treatment, and LGBTQ-affirming therapy. Dr. Jacquot is also the host of the "Mental Health Business Mentor" podcast, where she shares insights on running a successful mental health practice. thejunipercenter.com Connect with Dr. Margo Jacquot: Website: thejunipercenter.com Instagram: @thejunipercenter Facebook: The Juniper Center

Are you struggling to generate consistent, high-quality leads for your interior design business?Many designers rely on social media and word of mouth, but these methods alone may not bring in steady, high-quality leads.In this episode, Porsche Williams, CEO of The Prototype, shares her expert strategies for building a stress-free, scalable lead generation system that nurtures relationships and drives long-term growth.She explains the biggest mistakes designers make—like focusing too much on new leads and forgetting past clients—and reveals how to create a simple system that keeps your pipeline full.Plus, Porsche shares a step-by-step framework to help you stay top-of-mind with potential clients.Don't let lead generation overwhelm you. Tune in to this episode and learn how to create a scalable, stress-free system that allows you to focus on your creative vision while attracting your ideal clients.Featured Guest:Porsche Williams is the CEO of ⁠The Prototype⁠, a business concierge firm specializing in client experience and lead generation for interior designers with a passion for streamlining business growth.She helps designers attract ideal clients, nurture relationships, and scale with confidence, all while staying focused on their creative vision through The Prototype's expertise in client experience and lead qualification.Since 2020, her team has supported luxury interior design and architecture firms across the US, Canada, and Australia and partnered with IDS, ASID, Mydoma by Studio Designer, and more. Now, she's bringing her expertise to The Designer's Guide to Reliable Lead Generation, a course designed to help designers build scalable, stress-free lead generation systems while strengthening relationships and driving long-term growth.Why you've got to check out today's episode: Learn how to re-engage past and current clients for steady leads Identify missing steps in your client experience that repel great clients Develop a plan for strategic gifting and industry partnerships (like working with realtors and builders) to generate high-quality leads fasterCheck out the show notes >>> Struggling to Get Clients? Here's a Better Way to Find LeadsLinks Mentioned: The Lead Generation Jumpstart 2-Minute Quiz: What's Holding You Back in Your BusinessNEXT STEPS: Join the My Design Mentor to kickstart a successful career in interior design!Grab your freebies: Your Roadmap to a Career in Interior Design 3 Things I Wish I had known when I Started my CareerListen to Related Episode: Episode 16: How Outsourcing Client Intake Helps Interior Designers Convert and Retain ClientsConnect With Me: Email: podcast@rwarddesign.com Instagram: @rwarddesign Website at rwarddesign.comThanks for listening! I hope this helps you discover if interior design is the career for you. See you next week...Timestamps:(0:00) Introduction(05:05) Common Mistakes in Lead Generation(07:47) Strategies for Effective Lead Generation(12:53) Structuring Lead Generation & Client Retention(17:32) Practical Tips for Improving Lead Generation

In this episode of the Ridiculously Amazing Insurance Agent Podcast, we dive into the power of communication templates and how they can transform your insurance agency's customer service and efficiency.

Struggling to hire and keep great employees in your landscaping business? You're not alone. With more job options than ever, competition is fierce, and if you're not standing out, you're losing out. But the best landscape companies are winning the hiring game with smarter, more strategic approaches—and in this episode, we're breaking them down.Join Jack Jostes as he sits down with Robert Felton and Jamie DuBose from Ramblin Jackson to uncover what's actually working in recruiting right now. Forget posting on Indeed and hoping for the best—we're sharing proven hiring tactics that attract and retain top talent.

Your client journey is happening every single day, whether you're thinking about it or not. It's shaping how clients see your business, trust your expertise, and talk about you when you're not in the room. And yet—so many business owners focus on getting clients but don't put enough intention into keeping them engaged, excited, and coming back for more. So today, we're having a heart-to-heart about what your client journey really says about your business—and how to refine it so every touchpoint feels intentional, seamless, and deeply supportive.

Send us a textSuccess in private practice isn't just about seeing clients—it's about tracking the right data to grow and sustain your business. In this episode of Your Mental Health Business Mentor, Dr. Margo Jacquot and  Dr. Mark Jacquot (brother and sister) dive deep into Key Performance Indicators (KPIs) and how they can transform the way you manage your practice.

In this episode of The Above The Business Podcast, Bradley sits down with Troy Korsgaden, a globally recognized insurance carrier consultant, speaker, and author. With over three decades of experience in consulting and training executives, agents, and brokers, Troy shares his expertise on the importance of customer acquisition, ascension, and retention—the three pillars of business growth.Troy explains why businesses in every industry, from insurance to remodeling to retail, must focus on deepening relationships with their existing customers rather than relying solely on new client acquisition. He introduces the concept of "everboarding"—a continuous engagement strategy that ensures customers think of you first when they need your services.Bradley and Troy also dive into how businesses can move beyond transactional sales and create long-term value for clients. Whether it's selling additional products, increasing coverage limits, or simply staying top-of-mind through frequent touchpoints, Troy shares practical ways to build trust and drive sustainable growth.Troy also discusses his magazine and online community, designed to provide insurance professionals with tools, resources, and insights to navigate industry changes successfully.Connect with Troy:

Want to scale your business and increase revenue? Chris Jennings, founder of Chris Jennings Group, has helped businesses generate $2.25 billion in additional revenue through authentic communication and client retention strategies. With nearly 40 years of experience, he's a top-rated Vistage speaker and author of Conversations Made Easy and The Client Retention Matrix. In this episode, Chris shares: ✅ The Client Retention Matrix – A proven framework for long-term business growth ✅ Sales leadership transformation – How to shift from transactional to relational selling ✅ Scaling through relationships – Building business ecosystems that create lasting success ✅ Maintaining profit margins – Strategies to stay competitive without sacrificing revenue Chris has worked with over 2,000 clients across industries, transforming how businesses approach sales and customer relationships. And here's a fun fact—he's also a retired triathlete who won Escape from Alcatraz, proving that strategy and endurance are key in both sports and business.

Points of Interest01:04 – 01:35 – Guest Introduction – Mikael Dia of Funnelytics: Mikael Dia, former agency owner turned SaaS entrepreneur, shares his journey from running an agency to founding Funnelytics, a tool designed to visually map and analyze digital marketing funnels.06:24 – 08:20 – How Funnelytics Was Born: Funnelytics emerged from the need to overlay real marketing data on top of strategic visualizations, allowing agencies and marketers to prove and optimize their funnel strategies effectively.08:25 – 10:05 – The Importance of Visual Communication in Business: Marcel and Mikael discuss how visual communication aids in client understanding, enhances learning, and fosters trust, a principle rooted in adult learning theory.10:42 – 12:13 – Impact of Visual Strategies on Agency Sales & Retention: Using visual models in sales processes helped Mikael's agency close deals faster and at higher prices by positioning services as strategic solutions rather than commodity offerings.12:24 – 14:06 – Enhancing Client Retention with Visual Reporting: By consistently tying marketing efforts back to a visualized strategy, agencies can effectively communicate progress, highlight bottlenecks, and demonstrate value to clients.15:02 – 17:08 – Clients Need a Clear Path, Not Just Services: Clients struggle to see how individual marketing services fit into a bigger strategy. Mapping out a clear pathway from initial engagement to desired outcomes transforms how clients perceive agency value.20:56 – 24:06 – Transitioning from an Agency to a SaaS Business: Mikael shares key lessons from shifting from an agency to SaaS, emphasizing the importance of knowing one's strengths, finding a technical co-founder, and solving real customer problems.27:19 – 32:24 – Common Pitfalls in SaaS Development: Mikael and Marcel discuss the challenges of product development, the need for technical expertise, and the mistake of building features based on assumptions rather than market feedback.32:42 – 36:12 – The Reality of Finding Product-Market Fit: The conversation highlights the challenge of achieving product-market fit, the importance of iterating quickly, and the value of starting with a service-first approach before building software.37:03 – 39:00 – Shifting Mindsets: From Proving Yourself Right to Proving Yourself Wrong: Marcel shares a key insight: the biggest shift in product development success comes when founders move from trying to validate their own ideas to actively seeking to disprove them as quickly as possible.Show NotesConnect with MikaelLinkedInFacebookFacebook GroupFunnelyticsLove the PodcastLeave us a review here.

With Megan Huber, a Client Retention Specialist and Business Acceleration Mentor who partners with established, high growth online coaching and education based business owners and their teams to increase client results, retention and revenue leading to greater profitability, scalability, and sustainability. Megan combines her 19 years of experience across public education, athletic coaching, curriculum development, client success management, group coaching, and entrepreneurship in a way to support leaders and teams to provide a superior client experience so that customers never want to leave.Join us in our conversation as Megan shares her insights on client experience, retention, and business growth. She discusses how businesses can improve operational processes and create a seamless client journey. Megan also offers practical strategies to enhance client success while balancing business scalability. Tune in to learn how to turn your clients into loyal advocates.To listen to the podcast and access the show notes and any other resources mentioned in this episode, visit us at www.legalwebsitewarrior.com/podcast.

In this episode, host Pete Moore sits down with Noam Tamir, successful entrepreneur, long-time fitness veteran, and founder of TS Fitness. Noam shares his journey from working at Crunch to building his own space in New York City in 2011. He talks about the importance of understanding business numbers, creating a strong team culture, and developing effective client relationships. Pete and Noam also dive into the evolving fitness landscape, the significance of community in client retention, and the role of personalized strength and conditioning in achieving fitness goals. Tamir provides some fantastic tips on his success, the challenges he has overcome, and his future plans while staying true to his passion for building communities and transforming lives. On creating a secure and growth-oriented working environment, Tamir states, "This year was the first time I put people on salary. People crave security. One thing that I do to prioritize my day is I'll write out the five biggest things that I need to get done. That's something that I also translate to my team. I share that constant pursuit of growth . . . and it helps them get locked into their job here." Key themes discussed Learning from mistakes Boutiques and customer connection AI, sports, and personal memories Strength training for optimal results  Expanding beyond NY Excitement for 2025 trends A few key takeaways:  1. Entrepreneurial Journey: Noam shares his journey from being a personal trainer at Crunch to becoming an entrepreneur. He emphasizes the importance of learning business operations and management skills, as these foundational experiences helped tremendously when starting TS Fitness. 2. Business Strategy and Growth: Despite pressures to expand, Noam has maintained one location for over a decade. (An extremely rare feat in arguably the most competitive fitness market in the country.) He highlights the effectiveness of small group personal training as a key to his success, indicating a strategic choice to focus on quality over quantity. 3. Client Retention and Community Building: Noam underscores the significance of building a true community within his studio. He believes that while clients come for fitness goals, they end up staying because of the community and personal connections they've built.  4. Metrics and Management: The importance of knowing and tracking business metrics is crucial. Noam discusses the use of a scorecard to track revenue, expenses, member numbers, and other key performance indicators, which helps him manage things effectively. 5. Holistic Health Approach: TS Fitness takes a comprehensive approach to health, incorporating strength training with cardiovascular exercises and nutritional guidance. Noam emphasizes the need for balance and the benefits of strength training combined with other forms of exercise and healthy eating to achieve overall wellness. Click to download transcript.  Resources:  Noam Tamir: https://www.linkedin.com/in/noam-tamir-fitness/  TS Fitness: https://tsfitnessnyc.com/   Prospect Wizard: http://www.theprospectwizard.com Promotion Vault: http://www.promotionvault.com HigherDose: http://www.higherdose.com

Book your free one-on-one coaching call now by emailing tom@vincegabriele.com or click here to schedule: https://calendly.com/spf-leo/spf-mastermind-discovery-callNo credit card needed—this call is all about strategy, giving you clear, actionable steps to move forward with confidence.  If you train both kids and adults, you've probably noticed—it's way easier to fill up your youth programs than to get their parents into your adult training. In this episode, we tackle exactly that: how to turn those sideline parents into paying gym members.Vince shares firsthand experience of shifting from an athlete-only business to a more balanced model, revealing how adult clients create stability in revenue. The key? Stop waiting for parents to "just sign up" and start making intentional moves to bring them in. Top 5 Takeaways:Ditch the Mass Emails—Go Personal.A simple, direct text or call works way better than another generic email blast.Give Parents a Free Trial (and Actually Offer It).Every athlete signup is a chance to invite parents in—most gym owners just don't ask.Talk to Parents Watching on the Sidelines.They're already in your gym. Strike up a convo and get them involved.Make It a Gift.Hand out free trial gift cards through the kids—especially around the holidays.Host a Parents-Only Workout.Give them a fun, no-pressure way to experience your gym for themselves.The bottom line? More offers = more clients. Get out there and make it happen. If you're a gym owner seeking answers on how you can grow your gym, make more money, and have more freedom to do what you love, visit www.vincegabriele.com or book a call by CLICKING HERE!

Click below to enter to win an all-expenses-paid trip to GYM BUSINESS MANIA (Airfare, Hotel, and Food), and Vince's agency will run ads for FREE for 90 days, plus he will pay for the ad spend: https://giveaway.gymbusinessmania.com/ In this episode, Vince goes all in on Gym Business Mania—why it's a must-attend event and how you can win big with their epic giveaway. He also dives into lead follow-ups, client retention, and the mindset shifts gym owners need to grow. From making uncomfortable sales calls to embracing video content, Vince keeps it real on what actually moves the needle in your business. Tune in, take notes, and don't miss your shot to level up! Key Points:Gym Business Mania giveaway: Free ticket, airfare, hotel, food, and 90 days of Facebook ads.The power of sweepstakes and joint venture giveaways to drive leads.Why lead follow-ups are crucial (and why gym owners need to stop avoiding them).The difference between cost per lead vs. cost per acquisition.Client retention: If you're losing too many members, focus on personal touches and building relationships.Growth comes from mastering the basics—know your numbers, follow the data, and take action. Click below to enter to win an all-expenses-paid trip to GYM BUSINESS MANIA (Airfare, Hotel, and Food), and Vince's agency will run ads for FREE for 90 days, plus he will pay for the ad spend: https://giveaway.gymbusinessmania.com/ If you're a gym owner seeking answers on how you can grow your gym, make more money, and have more freedom to do what you love, visit www.vincegabriele.com or book a call by CLICKING HERE!

Check out 6weeksurge.com. It's a six-week program where we dive deep into practical strategies that actually work, stuff I've used and seen transform gyms time and time again. We start January 28th, so don't wait too long! In this episode, Vince Gabriele shares "10 Smart Ways to Grow Your Gym," providing gym owners with proven strategies to enhance their businesses. Vince covers topics like deeply understanding your ideal client, optimizing operational metrics, and building robust follow-up systems. Packed with actionable insights and inspiring success stories from gym owners who transformed their businesses, this episode highlights the importance of marketing mastery, retention strategies, and pricing adjustments to drive growth and profitability. Key Points:Define Your Avatar: Vince emphasizes the importance of understanding your ideal client by analyzing geographics, demographics, and psychographics to craft targeted marketing strategies.Monitor KPIs: He discusses the value of a business "scoreboard" to track critical metrics like lead conversions, client retention, and usage rates, ensuring gym owners make data-driven decisions.Follow-Up System: Vince stresses the need for a structured follow-up system to convert leads effectively and includes strategies like nine-word emails and reactivation campaigns.Referral and Joint Ventures: Developing referral systems and partnerships with local businesses is presented as a cost-effective way to grow your gym's client base.Pricing and Profitability: Vince explains the psychology behind price increases and how to effectively communicate value to justify adjustments, ensuring long-term profitability. If you're a gym owner seeking answers on how you can grow your gym, make more money, and have more freedom to do what you love, visit www.vincegabriele.com or book a call by CLICKING HERE!