INChamber: The Podcast

“No one can do everything, but everybody can do something.” That is the shortened version of the approach and mission of Uncovered.com. Ashlee Fujawa, Anna Eaglin and Jim Brown have teamed to unleash an army of “citizen detectives” to help address the more than 200,000 cold cases involving murdered or missing people in the United States. They do not promise justice, but peace of mind that everything possible is being done to find answers. Some cases are 50 years old; others may have just recently occurred. All publicly available information is brought together in one place from news stories, photos and maps to podcasts, timelines and more. Crowdsourcing is used to help fill in gaps. The three tech veterans are employing a common playbook of collecting information and bringing it back together – and applying it in a new space. Learn more:www.Uncovered.comAshlee Fujawa (www.linkedin.com/in/ashlee-wilson-fujawa)Anna Eaglin (www.linkedin.com/in/anna-eaglin)Jim Brown (www.linkedin.com/in/jimbrown) See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

A business trip to New York City decades ago had him thinking, “Oh, my gosh, I made it!” But despite national and international business deals and travels, Scott McCorkle is all Indiana all the time. The Software Artistry-ExactTarget-Salesforce veteran is seeking another big hit with MetaCX and its focus on the software partnership between buyers and sellers. It's a risky proposition, with an additional $7.5 million (and more) in funding on the way. McCorkle shares the benefits of talking to a customer each and every day, provides his analysis to the ongoing question of venture capital for Indiana entrepreneurs and says the overall success of Indiana's tech ecosystem should be measured in decades – not years. Learn more: MetaCX (metacx.com)Scott McCorkle (www.linkedin.com/in/scott-mccorkle-206b1) High Alpha (highalpha.com) See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Michael McRobbie came to Indiana University in 1997 (from his native Australia) as the school's first vice president for information technology and chief information officer. He retires (as of June 30) 24 years later (14 as president) with a long list of accomplishments, including numbers of degrees awarded and amounts of external research funding earned. The approach to regional campuses evolved during his tenure, while the commitment to international opportunities and partnerships accelerated to record levels. Innovation always was at the forefront for the 70-year-old McRobbie, who cites an enormous challenge to American university supremacy in this area. He outlines the role of athletics at a major university – and the “jab” he was able to take at his wife during the 2020 football season. Learn more:IU Office of the President (https://president.iu.edu) Michael McRobbie (https://www.linkedin.com/in/michael-mcrobbie-6a503838/) See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Allison Barber brings an education and business background to her role as president and chief operating officer of the Indiana Fever. It's no surprise that she teamed with several community partners to create a unique program titled Athlete to Advocate. The goal was to give Fever players a chance to amplify their message and make a bigger difference than they already are in the areas in which they are most passionate. On the court, the team is “home” for the first time in more than 600 days. A new coach and a good mix of veteran players and newcomers provides optimism for the 2021 season, the 25th in WNBA history. Barber outlines the growing championship culture for the Fever and the benefits it will bring for all aspects of the franchise and for its players. Learn more: Indiana Fever (fever.wnba.com)Allison Barber (fever.wnba.com/video/meet-fever-president-dr-allison-barber)Athlete to Advocate (fever.wnba.com/news/fever-players-athlete-to-advocate-program)See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Beth Keyser, president of Anthem Blue Cross and Blue Shield of Indiana, says her life's work has been focused on “improving the health of humanity.” In her nearly 10 months in her current role, she has emphasized those words to Anthem's nearly 5,000 Indiana associates. She says it is reinforcing that Anthem is not just a health insurance company, but a health-focused one. The strategies are not new in the form of proactive, preventive care instead of sick care. While she acknowledges the challenges – including poor outcomes and high costs – in her new home state, she is optimistic about movement toward “making the healthy choice the easy choice.” The Mississippi native has worked in the industry through the country and internationally. She is enjoying Indiana sunsets and looking forward to some travel experiences around the state. Learn more:Anthem Blue Cross Blue Shield (www.anthem.com)July 2020 press release (www.anthem.com/press/indiana/beth-keyser-named-president-of-anthem-blue-cross-and-blue-shield-in-indiana)See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Growing up in a housing project in Terre Haute and seeing his mother faced with a $400 gas bill she could not pay left a lasting impression on AJ Patton. Today, he is blending entrepreneurship, clean energy, neighborhood revitalization, new jobs and more through 548 Capital in hard-hit communities in Chicago. A Black man, he was on the receiving end of hundreds of “No's” when it came to raising money. It took a stint as an Uber driver to turn things around. Terre Haute is still home for family members, and he is looking to bring the important work he is doing there and to several other Indiana locations. From someone who “did not know a person who looked like me who wore a tie to work until I was 18 years old” to leading a single project that included 14 minority- and women-owned contractors, Patton is determined to build more bridges. “I'm part of those people you just can't write of,” he says. And you should not. Learn more:· 548 Capital (https://548capital.com)· AJ Patton (www.linkedin.com/in/aj-patton-34077914)· Energy News Network profile (https://energynews.us/2019/08/22/entrepreneurs-launch-clean-energy-powered-affordable-housing-startup-in-chicago)See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

“It's a really, really, really big world out there and there are a lot of customers in it.” That is among the parting shots during an engaging conversation with Mark Klein, regional director for the Export-Import Bank of the United States. Klein adds that companies, no matter their size or product line, should not be afraid to ask for help. While exporting may not be for everyone, there are more than a few businesses that would no longer be in business without the international customers. EXIM is the official export credit agency of the U.S., supplementing financing that is already out there. Through a pre-export solution to export credit insurance and foreign buyer financing, EXIM reduces risk and provides the guarantees that help keep the export chain well-oiled. Klein has 20-plus years of experience in Indiana in the banking and EXIM worlds. Learn more:Export-Import Bank of the United States www.exim.govMark Klein www.linkedin.com/in/markklein1See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Indiana's first Secretary of Education makes it immediately clear that she is passionate about her profession. “I go to bed thinking about it. I wake up thinking about it. And sometimes, in the middle of the night, I wake up thinking about it.” Jenner outlines her experiences – both in the classroom and with community partners in administrative roles – her relationship with Gov. Eric Holcomb (her current and former boss) and the priorities she is hearing about on a current listening tour. She says there is no room for the finger pointing between K-12 education and business that took place at one point in time. Similarly, the government silos must, once and for all, be broken down. Partnerships are one of the keys – as long as they ultimately benefit students. Indiana Department of Education (www.doe.in.gov)Katie Jenner (www.doe.in.gov/idoe/superintendent)See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Brittany Moser lived her life to the fullest before it was cut short by disease at age 32. Her father, Phil, a Steuben County resident his entire life, was along for many precious moments as his daughter's best friend. Not only did Phil (and family/friends) complete the list of Colorado outdoor adventures that he/Brittany had begun, but he is determined to honor her in a special way. Since Brittany had majored in film production at Ball State University and dreamed of entering the movie business in California, he is working with producers in an effort to turn his book – Free and Fearless: The Amazing Impact of One Precious Life – into a movie. Phil shares his “connection” with Brittany: “What we had was special. In the toughest moments of life, that is what will carry you through.' Brittany was grateful for the support she received from her parents. Today, Phil is grateful for the opportunity to carry on her story.Free and Fearless: The Amazing Impact of One Precious Life (freeandfearlessbook.com) About Phil Moser (freeandfearlessbook.com/about-the-author) See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Despite being part of two World Championship teams with the Toronto Blue Jays and having a successful pitching career, Todd Stottlemyre was suffering greatly on the inside in 1993. He talks about the source of his anger and guilt – and, more importantly, what he did at that time that changed his life forever. Stottlemyre shares his story as part of a fictional book that all can relate to. The Observer: A Modern Fable on Mastering Your Thoughts & Emotions is an easy read but one packed with powerful messages and strategies for success. Many of the lessons learned apply to the business world where Stottlemyre runs a private equity fund and helps coach executives of its portfolio companies. And we learn more about Todd's father, Mel, legendary pitcher and pitching coach with the New York Yankees.Todd Stottlemyre (toddofficial.com/about)The Observer (toddofficial.com/the-observer)Book trailer (www.youtube.com/watch?v=wBTcMEm6A78)See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

From previous career roles at United Way and in health care, Brock Hesler has always been in a position to help others. That has continued during his nearly seven years at the Indiana Chamber. The game plan: Listen to current and prospective members, target the two or three ways the Chamber can best assist them and spring into action. It's a strategy that works well, whether in “normal” times or the unprecedented circumstances of 2020. The end result is a strong partnership. Hesler says he has learned about the resiliency of the Indiana business community. That will be crucial as the Chamber and its Foundation help lead the state's economic recovery. Boone County business success and Butler (basketball and more) are part of the discussion. Indiana Chamber membership - www.indianachamber.com/membership/member-benefits Brock Hesler - www.linkedin.com/in/brock-hesler-5527b667Indiana Chamber Foundation - www.indianachamber.com/about/indiana-chamber-foundationSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

The phrase above is how many people look at the process of making a choice. Tyler Ludlow, founder and chief decision scientist at the Decision Skills Institute, says his role is to help turn decisions from “burdens into opportunities for growth.” It's big for businesses – Ludlow applied his trade at Unilever and Eli Lilly – and individuals. Ludlow notes that it's also important to decouple the decision process from the outcome, in which many things are out of the decision-maker's control. We talk about heredity vs. environment in decision making, geographic factors and more. Plus, learn from Ludlow's own real-life example in a family dilemma that featured important decision concepts and applications. And experience it for yourself by participating in a free virtual challenge. · Decision Skills Institute· Tyler Ludlow· Innovating with decision science virtual challenge See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Steve Down, president of Herff Jones, says he can't imagine a business more centered on high school and colleges being open and operating as normal than his organization. But when a pandemic hits, memorializing and commemorating a school year only grow in importance. Innovation took over, with creative solutions to completing yearbooks, virtual book signings, delivery of various items and virtual graduation ceremonies – nearly 1,000 serving 250,000 students. The innovation is here to stay in the now 101-year-old business. Learn more about the company and its leader, a Brit who was new to the pomp and circumstance of education completion when he and his family moved to the U.S. 19 years ago.Herff Jones (www.herffjones.com)Steve Down (www.linkedin.com/in/stevedown1)See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Call it an unbeatable combination. Trine University student Lydia Tremaine, 2018 Miss Indiana, won the 2019 Miss America talent competition singing Frank Sinatra's My Life. Especially resonating with her is the lyric: “Each time you find yourself flat on your face, you pick yourself up and get back in the race.” A few minutes later, in describing the takeaways from her year on the road as the titleholder, she quotes the series finale of The Office: “I wish there was a way to know you're in the good old days before you've actually left them.” There are many more good days for the talented Tremaine, who talks about her own mental health struggles, the magic of music, lessons she has learned/shared and much more. Learn more about Lydia.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

That headline is a self-description for DuJuan McCoy, an Indianapolis native and owner of Circle City Broadcasting (WISH-TV and MyINDY-TV 23). He has been the standard bearer for Black ownership in the television industry. Although progress has been slower than we would prefer, he sees that evolving and progress being made. McCoy's recent announcement of the new Multicultural News Network can ultimately shine the national and global spotlight on Indiana. He says, “I think things are syncing for change to come to America.” And if “full-tilt boogie” doesn't grab your attention, how about another comparison when asked about down time and hobbies: “I'm like an ATM machine – never closed and easily accessible.” Listen to learn more about McCoy and his work:· Circle City Broadcasting · Multicultural News Network (press release/TV interview)See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Fort Wayne Mayor Tom Henry admits that for many years the three rivers flowing through the city were considered “enemies”. Now, after nearly two decades of transformation, they are embraced for a variety of recreational opportunities. Downtown has experienced a similar revival, with the Parkview Field minor league baseball stadium serving as a catalyst. Henry says people are living, working and playing downtown – which helps attract both businesses and talented individuals. The mayor, in his fourth term, talks about his stops in the private sector, other influences on his career and what he enjoys most about his current role. Learn more:City of Fort Wayne (www.cityoffortwayne.org)Mayor Tom Henry (www.cityoffortwayne.org/meet-the-mayor.html)BizVoice magazine feature (www.bizvoicemagazine.com/interactive/2020/11/#p=48)See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

For Brad Bostic, it's personal. In the early 2000s, he saw his mother suffer from colon cancer. And while the medical professionals worked diligently to help her, the silos and systems in place were frustrating. Bostic wants efficient, effective and personalized health care for all. His company, hc1, strives to help make that happen through accumulating and analyzing lab test data. It has 23 billion (and counting each day) results in its system. It has pioneered precision health insight networks – and Bostic won't rest until he's confident “all steps are being taken to give us the best possible chance for a healthy life.” Learn more:hc1 (www.hc1.com/workforce-advisor) CV 19 Lab Testing Dashboard (https://cv19dashboard.org/?utm_campaign=COVID-19%20Dashboard&utm_source=PRweb&utm_medium=Press%20Release) See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

The spotlight has shined brightly on Indiana State Department of Health Commissioner Dr. Kristina Box. She would prefer being behind the scenes working with her team and digging into the numbers but accepts the upfront role as part of dealing with COVID-19. The “overwhelming negative response to being asked to wear masks” has been surprising, she says, and the uncertainty – “the only guarantee with this pandemic is it's going to change” – has been challenging. She talks about the team effort, the early influence that led her to a medical career and areas of progress in other important areas of health care. Learn more:Indiana State Department of Health (www.in.gov/isdh)BizVoice magazine feature story (www.bizvoicemagazine.com/interactive/2020/11/#p=30)See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Dave Ricks came to Indiana twice for family–undergraduate studies at Purdue (a tradition onhis father's side) and graduate work at Indiana University (following his now wife of 24 years).Hestayed the second time, beginning his career at Eli Lilly and Company, which producesmedicines for 40 million people every day. Ricks and Lilly quickly sprang into action at the startof COVID-19, creating testing capacity where none existed, immediatelyworking on antibodytherapies and more. He discusses all that, what needs to take place to “crush” this virus and thelist he keeps and reviews annually to guide his efforts in the workplace and the broadercommunity.Learn more:Eli Lilly and Company (www.lilly.com) BizVoice magazine feature story (www.bizvoicemagazine.com/interactive/2020/11/#p=16)See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Listen and learn. Listen and adapt. Listen and entertain the world. Samantha “Sammy” Johnson-Helms has achieved so much in her 31 years with only more accomplishments to come. Valuable lessons from a business career at Catalent (formerly Cook Pharmica) come into play every day in her role as principal clarinet – and now also executive director – with the Terre Haute Symphony Orchestra. She details the business skills and educational opportunities (nearing completion of her doctorate) that have paved the way. You have the opportunity to listen – to both the words and the wonderful musical sounds of this Hoosier artist. Learn more:Samantha Johnson-Helms (www.samanthajohnsonhelms.com)Terre Haute Symphony Orchestra (www.thso.org)See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Laura Merrifield Wilson: 2020 Election and a Little FootballLaura Merrifield Wilson's fear after the “dumpster fire” first presidential debate is that those not fully engaged already will be “turned off from politics.” She shares, in her view, the one state to watch most closely on election night as well as whether the “crumbling of the blue wall” that took place in 2016 will continue. The University of Indianapolis political science professor dives into congressional and state races also, sharing her nonpartisan analysis on population trends, moderates running for governor in a polarized society, the engagement of college students and much more. With multiple degrees from the University of Alabama, we also venture into a little college football, her most memorable game as an in person fan and a prediction or two.Learn more: Laura Merrifield Wilson www.linkedin.com/in/laura-merrifield-wilson-20043843UIndy political science www.uindy.edu/cas/history-political-science/facultySee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

The relationship (economic and beyond) between Indiana (as well as the entire United States) and Canada is a critical one. One of the traditional partners in helping ensure continuity in that relationship is the Consul General of Canada to Detroit. Joe Comartin – a lawyer, Member of Parliament and university professor throughout his career – currently serves in that role. He talks supply chains, transportation arteries, the new USMCA (replacing NAFTA), tariffs and just what that partnership truly means. Spoiler alert (in a good way): A pilot program is dramatically reducing the wait time for trucks at the border crossing in Detroit. Learn more:Consul General of Canada in Detroit (https://www.international.gc.ca/country-pays/us-eu/detroit.aspx?lang=eng)2019 Biz X magazine story (https://bizxmagazine.com/joe-comartin-more-than-the-average-joe)See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Here is the Kimberly Lewis story in two quotes: Before: “My one goal back then was just to meet my need for drugs. Everything in my life surrounded my addiction.” Today: “I'm learning how to live sober for the first time in a very long time. I'm always looking at myself and being responsible for my actions – just wanting to be better each day.” Lewis went from an addiction to pain medication to heroin use in a short time. Fraud and forgery led to a 15-year prison sentence. She served a little more than one-third of that time, beginning the road to recovery in prison. On her first day in work release, she became aware of an employment opportunity at ClickGoodwill. Her career there continues to grow after two-plus years. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Brian Cuban, the brother of Dallas Mavericks owner and entrepreneur Mark Cuban, is in his 13th year of recovery from eating disorders, as well as extensive drug and alcohol abuse. He is a strong national voice on the topic and will be detailing his story at the September 16 Indiana Employer Opioid Summit. He doesn't shy away from the pains experienced during his nearly three decades of addiction and eventual suicidal thoughts, using those stories in the effort to help others. Today, he is a lawyer, author and recovery advocate – and he has family to thank for his survival. Learn more:· Brian Cuban· The Addicted Lawyer: Tales of the Bar, Booze, Blow and RedemptionSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

A snapshot is defined as a brief look or summary. That's what the Indiana Chamber has done this year with the new report Indiana Vision 2025: 2020 Snapshot. It analyzes 10 states, instead of all 50 (as in the biennial full Report Cards). It uses 32 (or about half the typical total) of the key metrics in four drivers. Chamber President Kevin Brinegar and Adam Berry, vice president of economic development and technology, break down the results – both the good news and the areas where continued improvement is essential. It's also informative to see how our Midwest neighbors and five competitor states (Iowa, Minnesota, North Carolina, Tennessee and Utah) are doing. Learn more at www.indianachamber.com/2025. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Andrea Butcher has been assisting clients with human resources, talent, leadership and coaching needs for more than 20 years. But all those face never-before-seen challenges in the current times. “Leaders are tired; it's hard,” she says. But she has been impressed with their agility. In her own podcast, she shares lessons learned from leaders who, in her words, “lean into the challenge; step into the opportunity.” Butcher brings passion to developing the potential within people, never underestimates the value of coaching relationships to her personal growth and thrives on helping take a person from the current reality to their vision. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Large-scale enterprises (think big companies, leaders in their fields) are built, in Elliott Parker's words, to execute at scale. Start-ups, he says, are designed to learn, pivot quickly and move fast. Bringing the two together is the focus of High Alpha Innovation, with the goal of launching 100 start-ups within the next five years. It's a venture studio playbook that High Alpha has used in creating its own portfolio of successful start-ups in recent years. Now, it's bringing the advantages of existing companies to the mix with a co-creation approach. Parker first came to Indiana for an internship with Roche and returned two-plus years ago to join the High Alpha team. Learn more at www.highalphainno.com.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

It began with 2019 legislation to shift tourism efforts. It's expanded to telling Indiana's full story – to also attract and retain businesses, students and talent. It is the Indiana Destination Development Corporation (IDDC), being led by Elaine Bedel, former Indiana Economic Development Corporation president. Bedel talks about starting with a clean slate (pointing toward a July 1, 2020 debut), seeing the world change beginning in mid-March and adjusting to meet today's needs. It's all about changing the external view of the state from “no perception” for too many to a predominantly positive outlook. Partnerships, funding and more are all part of the equation. The success of the IDDC will be critical to the state's future.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Bruce Mehlman possesses a wide variety of experiences in business and government. He uses those to help deliver insightful analysis into national and global trends in business and politics. His quarterly updates are viewed by thousands of followers – more than 110,000 for the most recent version on COVID-19 and its impacts. He talks Congress (the only thing Congress likes more than the way things are done is the way things were done), the race for president (fear of a second pandemic wave and the intersection of public health with politics), technology, disruption and much more. In the end, he gives examples, notes that our country “majors in comebacks” and states that there are reasons to be positive. View the latest (with prior editions on last slide): https://mehlmancastagnetti.com/wp-content/uploads/After-COVID-Mehlman-Q2-2020.pdf.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Nick Smarrelli touts balance and flexibility. Yes, that includes running ultramarathons and endurance races, while he and his wife embrace careers with travel obligations and caring for their three young children. On the business side of the equation, Smarrelli says he's a big believer in saying “yes”, especially espouses one of GadellNet's core values in “no excuses” and has the company investing in the recruiting and training of top people in the technology solutions space. Hear how the organization strives to set itself apart and what it did to earn 98% employee retention last year. Learn more at www.gadellnet.com.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

That's the name of the book – literally – as in Keep Your Customers: How to Stop Customer Turnover, Improve Retention and Get Lucrative Long-Term Loyalty. The launch came during the current pandemic, but it's author Ali Cudby's career journey and lessons learned that are so important today. She calls herself an “accidental entrepreneur” based on a bra-buying experience in London. Today, her company is Your Iconic Brand and her work involves clients in a number of industries. Spoiler alert: Don't forget the little things and try to ensure the “ripple effects” are positive ones. Learn more:Your Iconic Brand (youriconicbrand.com) Keep Your Customers book (www.amazon.com/Keep-Your-Customers-Retention-Lucrative/dp/1642796425)See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

He's not the first to note this, but he says it well. “We really know how to build things here. Silicon Valley is very focused on connecting things. There's a gap in the marketplace for taking those big, complex physical things (that we build) and connecting them to the application layer, with that software layer. This is a huge opportunity for us.” Rob Martens is chief innovation and design officer, among other roles, for Allegion. His job involves taking the door and security functions that have been part of the company for more than 100 years and “futuring” their applications. The Allegion Ventures venture capital firm, the new Pin & Tumbler Studio and more are part of the equation. Learn more:Allegion (https://www.allegion.com/corp/en/index.html) Allegion Ventures (https://www.allegion.com/corp/en/ventures.html) Pin & Tumbler Studio (https://pinandtumbler.com)See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

At age 28, Max Brickman is managing director of Heartland Ventures, a South Bend-based venture capital fund looking to connect Midwestern business strengths with coastal technologies. He founded his first successful business at age 15 and led two more start-ups while a student at Indiana University. Thus, he brings entrepreneurial experience of his own to his company's efforts. It's a somewhat unique approach that Heartland takes. Max explains how it works, why he remains bullish on Indiana and the Midwest, and what sees in the months and years ahead. Learn more at www.heartlandvc.comSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Ronald Rochon terms the University of Southern Indiana campus on the west side of Evansville as a “hidden gem.” Beyond the aesthetic beauty, he says visitors will see an “immediate approach in how people respond to one another. We are a campus of choice, a campus of care and a campus of compassion. I love this place.” Rochon notes USI is home to many first-generation students and large numbers that come from Indiana. While the goal is to prepare them to achieve on a global basis, a significant majority makes the determination to stay close to home in our state. Learn more at www.usi.edu.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Wabash College provides what President Gregory Hess calls an “intentionally intimate liberal arts experience.” It is one of only a handful of all-male higher education institutions remaining in the country – a status it is safe to say is not going to change. Hess says a clear mission with a focus on excellence of students allows the college to make a difference. It also prompts alumni to give back at historic levels and in many ways, including a formal network for finding students/graduates a place to stay if in a new community for a job interview. Find out what class Hess loves to teach, his take on the passion for football and other sports on campus and beyond, his favorite athletic teams and his goals moving forward. (Note: After our podcast recording and before its release, Hess announced his departure from Wabash at the end of the current academic year for a position as CEO of IES Abroad, providing study abroad and internship programs). Learn more at www.wabash.edu.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Indiana State University President Deborah Curtis doesn't think the college residential campus will ever go away, but acknowledges that the growing “some college, no degree” market requires a pivot in serving those students. ISU boasts unique programs ranging from packaging engineering technology (the only accredited program in the nation) and construction management to insurance/risk management and RN to BSN (for nurses). Curtis discusses the large percentage of students who come from – and remain in – the state. “Our mission is to serve the workforce needs of Indiana,” she says. She focuses on enrollment, communications and fundraising and identifies her two favorite days of the year. Learn more at www.indstate.edu.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

If you're experiencing challenges finding the workers you need – and who isn't – you certainly realize that simply “complaining” about the lack of talent isn't going to get the job done. Part of the longer-term play is reaching out directly to students to educate them about careers, including in the trades. Holly Ward of Irving Materials Inc. (aka the “Rock Lady”) and Jesse Johnson of Metal Supermarkets are going above the norm. They passionately advocate for career opportunities in the rock/materials industries and the welding profession. They visit with students; they donate materials; they help schools and teachers meet their needs. Most of all, they provide a path to career happiness for many – and convince a few parents along the way. Learn more:Irving Materials Inc. (www.irvmat.com) Metal Supermarkets (west Indianapolis location now open): (www.metalsupermarkets.com/indianapolis-east)See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Modesty is a good thing – most of the time. One of the exceptions might be when it comes to “selling” Indiana to those who might not be as familiar with the many attributes the state has to offer. We're not going to recount those many qualities today – you know what they are. Chamber President Kevin Brinegar will share the journey, however, that has propelled Indiana from economic depths in the early 2000s to a Midwest leader and national competitor as we launch into the 2020s. It's that success that helps produce the many positive things we should be proclaiming across the country and beyond. Learn more: Indiana Chamber: Top Policy Victories in the 2000s (https://www.indianachamber.com/wp-content/uploads/2019/05/DecadeVictories5.22.19.pdf) Indiana Vision 2025 economic development action plan (https://www.indianachamber.com/news-resources/studies-reports/indiana-vision-2025/)See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Yes, the start of a new decade puts us in a forward-thinking mode. But we couldn't resist one more look back at Indiana business history in the current issue of BizVoice® magazine. To accompany those features and stories, we offer this conversation with Ray Boomhower, senior editor at the Indiana Historical Society Press and author of a soon-to-be 18 books. Among his many subjects: 1968 and Robert F. Kennedy's impact in Indiana; business – from the auto industry to manufacturing's wartime role; president Benjamin Harrison; and World War II heroes. He talks about the important role history plays in our society. Learn more: Indiana Historical Society: www.indianahistory.org Ray Boomhower: http://rayboomhower.blogspot.comSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Leadership is not easy, and it potentially gets a little more difficult as time goes by. Krista Skidmore of FlashPoint Leadership Consulting brings more than 17 years of experience to the mix and helps clients cope with the many ongoing changes. The prior year brought an emphasis on longer-term experiences and an increased focus on measurement (part of the firm's brand promise). Trends for the new year are expected to be a rise in the importance of teams and the ongoing development of millennial leaders. We talk engaging employees in training, sustaining the lessons after the advisors are gone and more. Learn more:Krista Skidmore and FlashPoint Leadership Consulting (including a January webinar on 2020 trends): www.flashpointleadership.com Indiana Chamber's Supervising and Managing People Workshop (offered six times a year): https://www.indianachamber.com/event/supervising-managing-people-workshop-feb-2018See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

The leader of her own human capital consulting firm says 50% of first-time CEOs are not successful in that role. Why? Among the leading reasons: Not reading the company culture correctly. Bermes & Associates strives to fix that, with executive onboarding the fastest-growing portion of its business. And with a financial cost of at least two times the executive's salary (to recover, recruit, hire again, etc.), it's best to do everything possible to avoid those failures. Bermes brings her background in research and evidence-based solutions to the table. She talks about effective teams, healthy conflict, a different take on gender disparity and more. Learn about Emily and the Fort Wayne-based company (with a Chicago office) at www.bermesassociates.com.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

The complexity of the opioid (and other drug) epidemic is enormous. A sometimes overlooked – but vitally important – component is the impact on the workplace and the role of the employer. Enter Indiana Workforce Recovery (IWR). In less than two years, IWR has shifted the conversations and provided pathways for organizations to invest in their employees and offer solutions. Jennifer Pferrer of the Wellness Council of Indiana and Mike Thibideau of IWR are deeply involved with a variety of partners. They talk survey numbers, changes that have taken place, the still enduring stigmas and some of the next steps that need to take place. Learn more at www.wellnessindiana.org/recovery.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

He's a co-founder of the Culture of Good. She's a leader with Ingram Micro Mobility. They are working together to implement the former at the latter with an ultimate goal of Ingram Micro being a company that “not only delivers products but delivers hope.” Or, in other words, making both the workplace and the world better places. It's a proven process that helps organizations find a cause that aligns with their business strategy, incorporates key “promises” and makes the effort sustainable. Culture of Good is more than a program or an initiative; it's a feeling that takes employee engagement and organizational success to new levels. Learn more at www.cultureofgood.com; www.ingrammicro.comSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

She's 33 years old. She's the president of a 36-year-old market research and insights organization (SMARI) started by her father. Her home is a ranch, where she takes care of a growing family of animals (delivering a calf at 3:00 a.m. and leading a high-powered business meeting a few hours later is a classic). Meet Katie Ittenbach of SMARI. She talks millennials, leadership, moving up the ranks from starting as an intern, how the research game is evolving, company culture, work-life balance (the television set falls into the rarely used category) and more. Learn about SMARI (https://smari.com).See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Julie Benezet gave up a law career to enter real estate development and later was an early executive at Amazon. Both provided valuable lessons in overcoming the unknown – “we lived change every hour of every day” at Amazon – and adapting to evolving circumstances. Today, she coaches executives and guides companies on making the most of the rapid change that is taking place. Benezet shares best practices from her book titled The Journal of Not Knowing: How 21st Century Leaders Can Chart a Course Where There is None.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

When it comes to boosting the skills of your workforce, Joe Santana uses an old story to advise "look nearby before you go to a far-off land." In other words, do all you can to build up current employees. Employee networks are an important ingredient, along with properly using diversity and inclusion to address challenges. Santana shares insights learned during his business career and consulting work. Learn more: http://joesantana.com/index.htmlSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Donna Brazile first became involved in politics at the age of nine when she supported a City Council candidate who had promised to build a playground in her neighborhood. She has worked on 10 presidential campaigns, including Al Gore's 2000 effort that ended up in the Supreme Court. She also served as the interim chair of the Democratic National Committee. Among her current roles: adjunct professor, author, syndicated columnist and television commentator. Find out what she terms her most meaningful activity, the importance of a return to the bipartisanship and civility that carried our country for so many years and the duty that all of us have to be informed and part of the process. And there's a little talk of the Indianapolis Colts against her beloved New Orleans Saints. Learn more:Donna Brazile (www.donnabrazile.com)See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Dana Perino spent seven-plus years in the White House, including being the first Republican woman to serve as press secretary (for President George W. Bush). She now serves as a Fox News host, commentator and author. In our conversation ahead of her co-keynote (with Donna Brazile) at the Indiana Chamber's 30th Annual Awards Dinner, she points out that when she left the White House in January 2009 she did not have a Twitter account. Learn which presidents she believes were communication trendsetters, what it will take to return civility to the political and policy process, potential next steps on health care and energy issues, and why compromise is not a bad word. Dana also gives back in some unique ways. It's all in the debut episode of the season. Learn more:Dana Perino (http://danaperino.com)Fox News (https://www.foxnews.com/person/p/dana-perino)See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.