The Uncommon Area

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Most people are not equipped to understand the seemingly endless facets of an HOA. That's why, in The Uncommon Area, we’re here to help you become uncommonly prepared to serve your HOA.

Action Property Management


    • May 8, 2025 LATEST EPISODE
    • monthly NEW EPISODES
    • 21m AVG DURATION
    • 69 EPISODES


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    Latest episodes from The Uncommon Area

    Can HOAs Take Away Free Speech? | Ep. 69

    Play Episode Listen Later May 8, 2025 24:20


    Do HOA residents give up free speech rights? Discover what the law says about signs, flags, and expression in communities. Listen now. The post Can HOAs Take Away Free Speech? | Ep. 69 appeared first on Action Property Management.

    SB326: Your HOA's Structural Wake-Up Call | Ep. 68

    Play Episode Listen Later Apr 24, 2025 22:33


    Learn how California's SB 326 (Balcony Bill) impacts HOA lending, insurance underwriting, and Fannie Mae/Freddie Mac eligibility. Discover why a completed inspection isn't enough and how HOAs can avoid costly delays and blacklisting. The post SB326: Your HOA's Structural Wake-Up Call | Ep. 68 appeared first on Action Property Management.

    HOA Elections EXPOSED: Behind the Scenes with a Ballot Expert | Ep. 67

    Play Episode Listen Later Apr 10, 2025 30:04


    HOA election expert Lisa Schwartz joins The Uncommon Area to discuss secure voting, legal compliance, ballot fraud prevention, and how third-party oversight improves community trust. The post HOA Elections EXPOSED: Behind the Scenes with a Ballot Expert | Ep. 67 appeared first on Action Property Management.

    Can Communication Kill Conflict? | Ep. 66

    Play Episode Listen Later Mar 24, 2025 34:54


    Clear communication is the key to a thriving HOA. In this episode of The Uncommon Area, we sit down with industry expert Julie Adamen to discuss how proactive communication can reduce resident frustration, prevent conflicts, and build a stronger community. From breaking down assessments to handling complaints effectively, we cover the strategies every HOA board and manager needs. Tune in to learn how Communication Kills Confusion! The post Can Communication Kill Conflict? | Ep. 66 appeared first on Action Property Management.

    Electronic Voting in 2025 | Ep. 65

    Play Episode Listen Later Jan 30, 2025 13:12


    A property management CEO and community attorney address the implications of the electronic voting law that will be implemented starting 2025. The post Electronic Voting in 2025 | Ep. 65 appeared first on Action Property Management.

    Board Member Blunders: These Mistakes Can Wreck Your HOA | Ep. 64

    Play Episode Listen Later Nov 20, 2024 42:01


    Realtor and former MLB star Matt Luke discusses the impact of HOAs on homebuyers' decisions. The post Board Member Blunders: These Mistakes Can Wreck Your HOA | Ep. 64 appeared first on Action Property Management.

    The Evolution of HOAs: What's Changed and Where Are We Going? | Ep. 63

    Play Episode Listen Later Nov 20, 2024 51:30


    Realtor and former MLB star Matt Luke discusses the impact of HOAs on homebuyers' decisions. The post The Evolution of HOAs: What's Changed and Where Are We Going? | Ep. 63 appeared first on Action Property Management.

    Are HOAs a Scam? | Ep. 62

    Play Episode Listen Later Oct 15, 2024


    Realtor and former MLB star Matt Luke discusses the impact of HOAs on homebuyers' decisions. The post Are HOAs a Scam? | Ep. 62 appeared first on Action Property Management.

    Reserve Studies Pt. 2: The Build-Out | Ep. 61

    Play Episode Listen Later Sep 30, 2024 39:04


    Realtor and former MLB star Matt Luke discusses the impact of HOAs on homebuyers' decisions. The post Reserve Studies Pt. 2: The Build-Out | Ep. 61 appeared first on Action Property Management.

    Reserve Studies Pt. 1: The Blueprint | Ep. 60

    Play Episode Listen Later Sep 4, 2024 28:56


    Realtor and former MLB star Matt Luke discusses the impact of HOAs on homebuyers' decisions. The post Reserve Studies Pt. 1: The Blueprint | Ep. 60 appeared first on Action Property Management.

    Are HOA Repair Projects Doomed for Failure? Financial Strategies and Opportunities

    Play Episode Listen Later Jun 7, 2024 47:38


    Join our conversation with Mike Perlof on changes in the HOA industry. Why is there more manager and client turnover than ever before? How do managers avoid burnout? How has Zoom changed the relational aspect of the business? What educational resources can support industry visibility? Mike and Matthew address these questions and more. The post Are HOA Repair Projects Doomed for Failure? Financial Strategies and Opportunities appeared first on Action Property Management.

    Is Your Home a Criminal Target? | Ep. 58

    Play Episode Listen Later May 9, 2024 24:40


    Join our conversation with Mike Perlof on changes in the HOA industry. Why is there more manager and client turnover than ever before? How do managers avoid burnout? How has Zoom changed the relational aspect of the business? What educational resources can support industry visibility? Mike and Matthew address these questions and more. The post Is Your Home a Criminal Target? | Ep. 58 appeared first on Action Property Management.

    The Industry is Changing . . . How Will You Manage? | Ep. 57

    Play Episode Listen Later Apr 15, 2024 38:31


    Join our conversation with Mike Perlof on changes in the HOA industry. Why is there more manager and client turnover than ever before? How do managers avoid burnout? How has Zoom changed the relational aspect of the business? What educational resources can support industry visibility? Mike and Matthew address these questions and more. The post The Industry is Changing . . . How Will You Manage? | Ep. 57 appeared first on Action Property Management.

    Do Homebuyers See HOAs as a Strikeout or Home Run? | Ep. 56

    Play Episode Listen Later Apr 6, 2024 27:31


    Realtor and former MLB star Matt Luke discusses the impact of HOAs on homebuyers' decisions. The post Do Homebuyers See HOAs as a Strikeout or Home Run? | Ep. 56 appeared first on Action Property Management.

    Stop Telling Boring Stories | Ep. 55

    Play Episode Listen Later Mar 19, 2024 30:36


    Katie Quesada sheds light on the importance of storytelling in every industry, including HOA management. The post Stop Telling Boring Stories | Ep. 55 appeared first on Action Property Management.

    When HOAs and Hotels Collide | Ep. 54

    Play Episode Listen Later Feb 27, 2024 20:23


    A discussion with hospitality expert Kevan White on how hospitality services are important to HOAs and what good service looks like. The post When HOAs and Hotels Collide | Ep. 54 appeared first on Action Property Management.

    Dinosaur CC&Rs | Ep. 53

    Play Episode Listen Later Oct 24, 2023 19:00


    Are your CC&Rs from the dark ages? Even if they are only 10-15 years old, they might be. Attorney Sandra Gottlieb talks about what you need to know about updating your CC&Rs to minimize problems that could arise from them being outdated.

    Changes regarding board communication by email | Ep. 52

    Play Episode Listen Later Oct 20, 2023 22:18


    New California case law changes the restrictions for an HOA board regarding how it may communicate and discuss HOA issues by email. Attorney Jeff Beaumont discusses what boards should consider with the new legal landscape on this topic.

    Getting your insurance budget right | Ep. 51

    Play Episode Listen Later Oct 13, 2023 24:14


    The insurance market for HOAs is very volatile right now. Jonathan Naranjo from Newfront Insurance discusses how various kinds of HOAs should think about budgeting for these important premiums.

    Common budget failures | Ep. 50

    Play Episode Listen Later Oct 13, 2023 19:28


    Attorney Jeff Beaumont discusses the legal ramifications of budgeting mistakes that boards commonly make. He dives into topics such as borrowing from reserves and special assessments.

    How HOAs can prevent homeowners from getting financing | Ep. 49

    Play Episode Listen Later Sep 21, 2023 23:30


    Don't let your HOA get into a position where homeowners cannot get Fannie Mae re-fi's and mortgages. Attorney Jeff Kerrane addresses how to avoid this pitfall for your HOA.

    Avoid Contract Catastrophes | Ep. 48

    Play Episode Listen Later Aug 23, 2023 25:30


    Missing something small in a contract can lead to a very big consequence. Attorney Sandra Gottlieb talks about how to avoid big mistakes in contracts.

    Hot Take: Questions | Ep. 47

    Play Episode Listen Later Jun 28, 2023 1:24


    Questions don't have to drag out your board meetings.

    Hot Take: Priorities | Ep. 46

    Play Episode Listen Later Jun 20, 2023 1:33


    A practical way to give attention to what really matters.

    The Future of HOAs in California | Ep. 45

    Play Episode Listen Later May 24, 2023 37:58


    Nathan McGuire talks about California's changing climate and its impact on the future of homeowners associations in the next ten years.

    Does your HOA have a clean bill of health? | Ep. 44

    Play Episode Listen Later May 10, 2023 20:13


    Sarah Morales from Personal Touch Cleaning and Maintenance talks about how the right cleaning and maintenance programs keep your HOA healthy and your assets living longer.

    Does earthquake insurance make sense? | Ep. 43

    Play Episode Listen Later Apr 26, 2023 30:24


    Jonathan Naranjo from Newfront Insurance talks about HOAs and earthquake insurance - what you should know and why you might or might not want that coverage for your HOA.

    Hot Take: Daytime board meetings | Ep. 42

    Play Episode Listen Later Apr 13, 2023 0:51


    Reasons to ditch the evening meetings.

    Insurance companies may not want to insure your HOA | Ep. 41

    Play Episode Listen Later Mar 30, 2023 23:17


    Jonathan Naranjo of Newfront Insurance discusses what HOAs can do to make insurance companies more eager to provide insurance coverage for them.

    Is my HOA's money safe in the bank? | Ep. 40

    Play Episode Listen Later Mar 15, 2023 23:16


    A discussion with Carson Lappetito, president of Sunwest Bank, regarding what is happening in the banking world right now and the impact on HOAs.

    Seagulls make messes – What should you do? | Ep. 39

    Play Episode Listen Later Feb 22, 2023 17:00


    General manager Claudia Faison discusses her experiences with a beach community and all the methods they employed to keep seagulls away. She shares the solution that has kept their roofs and buildings clean once and for all!

    Hot Take: Trying to be nice can be unfair | Ep. 38

    Play Episode Listen Later Feb 15, 2023 1:01


    Unintended consequences of relaxed board meetings.

    Why are my natural gas prices so high? | Ep. 37

    Play Episode Listen Later Feb 9, 2023 24:55


    A discussion with Jens Hansen from Commercial Energy about why natural gas prices have suddenly skyrocketed and what HOAs can do control their costs.

    Leadership: Meddling in people’s lives | Ep. 36

    Play Episode Listen Later Feb 1, 2023 48:55


    A discussion with Scott Vandeventer, of Empathic Inc Coaching and Consulting, about leadership that “meddles" in the lives of other people to help them be more successful and to help organizations (like HOAs) perform at higher levels.

    Hot Take: Not for everyone | Ep. 35

    Play Episode Listen Later Jan 25, 2023 1:09


    The life of an HOA portfolio manager.

    A jerk or lawbreaker? | Ep. 34

    Play Episode Listen Later Jan 18, 2023 39:04


    A discussion with attorney Sandra Gottlieb, of SwedelsonGottlieb, about the pitfalls an association may face with claims regarding discrimination, harassment, and fair housing and how to avoid liability for these kinds of claims. Sometimes a person might just be a jerk. But sometimes, they might be breaking the law. And that could expose an HOA to liability. Protect your HOA from this kind of liability.

    Hot Take: Saving pennies, losing dollars | Ep. 33

    Play Episode Listen Later Jan 5, 2023 1:12


    HOAs that save a dollar, only to cost homeowners thousands.

    Waterworld: The world of irrigation for HOAs | Ep. 32

    Play Episode Listen Later Dec 7, 2022 37:00


    Ralph Figueroa of RGS Landscape shares everything you need to know about HOA irrigation, sprinkler systems, smart controllers, and more!

    Are you sitting on a mold mine? | Ep. 31

    Play Episode Listen Later Dec 2, 2022 17:10


    Don't let mold create a dangerous situation. In this episode, Troy Gianerakis shares everything you need to know about how water cultivates mold and what to do if you encounter mold growth.

    Hot Take: Do your homeowners love their HOA? | Ep. 30

    Play Episode Listen Later Nov 16, 2022 1:14


    It's possible for homeowners to love their HOA.

    The Call of the Wild | Ep. 29

    Play Episode Listen Later Nov 12, 2022 30:32


    Lions and tigers and bears? No. But how about coyotes and rabbits and bees and rats and ants and gophers? In this episode, we talk about how to address all these and more when they are in HOAs. Justin Fox and Rick Duffy from Animal Pest Management lend their expertise.

    Don't ruin your HOA's streets | Ep. 28

    Play Episode Listen Later Nov 4, 2022 26:01


    Jeremy Taylor of Ben's Asphalt joins Action CEO Matthew Holbrook to share everything you need to know about asphalt.

    Hot Take: Board meetings are too long | Ep. 27

    Play Episode Listen Later Oct 19, 2022 1:06


    Board meetings can and should be shorter.

    Hot Take: Number one way homeowners are ripped off | Ep. 26

    Play Episode Listen Later Oct 13, 2022 0:58


    Most common way homeowners get ripped off by their HOA.

    Biggest budgeting mistakes in 2022-23 | Ep. 25

    Play Episode Listen Later Sep 27, 2022 13:37


    Considerations for HOA budgets for 2023 are different than any other time in recent memory. Inflation, labor shortages, increasing utility costs, contracts… all are significant factors to a different degree than ever before. HOAs that don't properly take these factors into consideration in their budgets can find themselves in financial trouble. Action CEO Matthew Holbrook discusses this with Regional Manager Ryan Darby.

    How an HOA can regulate rental units | Ep. 24

    Play Episode Listen Later Sep 20, 2022 13:03


    Jenifer Antonelli, Action GM, joins CEO Matthew Holbrook and details how her community worked with legal counsel to draft and adopt Rules and Regulations related to rentals units, require a specific addendum for rental leases, and fully prohibit vacation rentals. She shares how it's contributed to a harmonious environment for the community and provides tips for enforcement.

    HOAs at risk of insurance premiums tripling! | Ep. 23

    Play Episode Listen Later Sep 13, 2022 22:59


    Ryan Gesell, VP at Cline Agency, joins Action CEO Matthew Holbrook to discuss HOA insurance. Ryan explains why many associations are seeing their insurance premiums skyrocket and what might be done to mitigate such increases.

    Leadership: Organizational Culture and Values | Ep. 22

    Play Episode Listen Later Sep 6, 2022 29:46


    A discussion with Alan Weisenberger of EnLumen Leadership Services about what leadership looks like in cultivating organizational culture that influences behaviors and results.

    Energy Savings for HOA High-Rises | Ep. 21

    Play Episode Listen Later Aug 30, 2022 26:34


    A discussion with Paul Hullar of Brightwave Energy about how to understand energy costs in an HOA and how to look for savings opportunities. Resources: http://www.brightwaveenergy.com/

    Can you kick someone off an HOA board of directors? | Ep. 20

    Play Episode Listen Later Aug 16, 2022 35:07


    Jane Blasingham provides some helpful insight on the legal aspects of navigating situations with confrontational board members.

    Leadership: Perspectives from the Navy | Ep. 19

    Play Episode Listen Later Aug 9, 2022 34:58


    Steve Lathrop, captain in the US Navy as well as executive VP of USI Insurance, discusses leadership principles as they relate to the Navy–and how they apply in civilian business.

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