Podcast appearances and mentions of phil dibella

In this episode of Bean There Done That, host Phil DiBella sits down with Mikella Esposito and Laurence Santini, the ambitious young duo behind Como Restaurant in West End. They share their journey from different professional backgrounds—Mikella with her creative and entrepreneurial roots, and Laurence with a law degree—to becoming passionate restaurateurs.They discuss the highs and lows of running a restaurant, including making tough business decisions, learning from failure, adapting to customer demand, and building a team culture that fosters loyalty and success. With a strong focus on community and authentic hospitality, they reveal how they transformed Como into a welcoming, thriving Italian dining experience.If you're a young entrepreneur or someone considering starting a business, this episode is packed with valuable insights on resilience, adaptability, and the power of emotional engagement.Key Topics & Themes• The inspiration behind Como Restaurant and their transition into hospitality• Challenges of the first year in business and the adjustments they made• How they shifted their business model to align with their community's needs• The importance of team culture and how they nurture and reward staff• Learning from failures and missteps—the story behind their Munga Munga spaghetti night• The power of emotional engagement in hospitality and why it's the key to success• Their vision for the future and advice for aspiring business ownersTime-Stamped Highlights

On this episode of "Bean There Done That," industry expert Rhian Shellshear from Italian Gelato Concepts shares his extensive knowledge on business performance and cost optimisation. With over 22 years in the coffee and hospitality sector, Rhian offers practical advice on equipment selection, financial management, and the benefits of comprehensive consultancy services. We explore shared and dark kitchens as innovative solutions for testing business concepts with minimal risk. Learn how collaboration, efficient space utilisation, and strategic planning can drive your business forward in challenging times. Tune in for insights that will help you navigate the current economic landscape and prepare for future growth.Rhian Shellshear is the Commercial Operations Manager at Italian Gelato Concepts, with a career spanning over two decades. He has worked with brands like Soul Breads, Adriano Zumbo, and Couch at Howard Smith Wharves, and has represented Australia in international competitions, get in touch with Rhian Shellshear on LinkedInKey Takeaways:Understand ROI when investing in equipment.Manage CapEx costs effectively.Explore shared and dark kitchens for testing business concepts.Leverage collaboration to expand business opportunities.Adapt to changing market conditions and consumer behaviours.Highlights:"Working on your business, not just in it, is crucial for growth.""The right equipment ensures quality and better ROI.""Shared kitchens minimise financial risk for new ventures.""Collaboration opens new revenue streams."Timestamps:[00:02:00] Business Performance and Cost Optimisation: Managing costs and capital expenditures.[00:08:10] Benefits of Shared and Dark Kitchens: Low-risk environments for testing business ideas.[00:16:10] Strategies for Business Efficiency and Growth: Scaling down physical footprint and adjusting operating hours.[00:20:57] Collaboration and Growth in Business: Preparing for major events and building strong partnerships.[00:30:07] Coffee Commune Thank You Message: Appreciating the insights from Rhian and the Coffee Commune team.Enjoyed this episode? Subscribe, leave a review, and visit our website at The Coffee Commune for more insights. Follow us on social media for the latest updates and episodes.Links and Resources:The Coffee Commune Business Performance PaperSilver ChefTurbine Sunshine CoastFood and Agribusiness Network (FAN)Facebook: The Coffee CommuneLinkedIn: The Coffee CommuneQuestions? Email us at hello@coffeecommune.com.au or visit our contact page.#CoffeeCommune #BusinessPerformance #HospitalityIndustry #Gelato #SharedKitchens #BusinessConsultancy #CapExCosts

Could your cafe's profitability be just a tech upgrade away? Join me, Phil DiBella, alongside Jacob Kelly, General Manager at Innovators Direct, as we serve up a brew of knowledge on advancing your cafe's operations through technology. This episode steeps with insights into how bespoke POS systems can be the secret ingredient to enhancing your menu, team performance, and overall business efficiency. We're not just talking about the jingle of the cash register but also the symphony of data and strategy that can turn a good cafe into a community cornerstone.Do you feel like you're juggling orders, payments, and loyalty programs without a safety net? We discuss the move towards integrated tech solutions that act as a digital barista, managing the hectic rush of the hospitality industry with fines and ease. With Jacob's expertise, we explore how interconnected systems, especially in payment solutions and online ordering, can save you more than just a few headaches – they're an investment poised to streamline your operations and amplify your business growth. And for those doubting the power of loyalty, let us introduce you to platforms like Byte, where targeted promotions meet customer convenience to brew a stronger bond with your patrons.Peering into the future, we're not just predicting the next coffee trend – we're looking at the evolution of POS technology itself. The forthcoming omni-channel loyalty systems are setting the stage for a new era in customer engagement, one where every sip and snack counts towards a more personalised and rewarding cafe experience. As Jacob shares how Innovators Direct's unwavering support is helping their extensive client base thrive, we ensure this episode is more than just talk – it's filled with actionable advice that can truly transform your cafe into the go-to spot for tech-savvy coffee lovers. So, sit back, pour yourself a cup, and let us guide you through the digital transformation of the hospitality sector.Highlights(00:02) Technology in Hospitality Industry InnovationThis chapter, I sit down with Jacob Kelly from Innovators Direct to discuss the pivotal role of technology in enhancing the skillset of cafe operators. We address the findings of a recent study highlighting that operational know-how, not red tape, is the primary challenge facing the cafe industry in Australia. Jacob emphasises the importance of using technology, like bespoke point-of-sale (POS) systems, to collect data, analyse business performance, and develop strategies for menu optimization and team management. We examine how understanding and implementing the right technological solutions can significantly impact the efficiency and profitability of a cafe.(07:38) Integrated Technology Solutions for EfficiencyThis chapter highlights the importance of integrated technological solutions in streamlining business operations and reducing workload. We explore the risks of non-integrated systems and the value of integration, particularly in payment solutions and online ordering. We emphasise looking at technology investments not just in terms of cost but in terms of the efficiencies and savings they can bring, especially in labour. Additionally, we touch on the benefits of using data to run a business effectively and the role of technology in gathering that data to inform strategy and customer engagement. Loyalty programs and their implementation through platforms like Byte are also discussed, including their cost-effectiveness and potential to increase customer spending through targeted promotions and convenience.(17:45) Importance of Business Performance MetricsThis chapter examines the importance of tracking various metrics in business performance, with a focus on the often-overlooked average transaction value. We discuss how small increases in this figure can significantly impact a business's top and bottom lines, emphasising the need for strategies like upselling to enhance revenue. Additionally, we consider the importance of understanding wages relative to earnings and how technology can assist in optimising labour costs and operating hours for profitability. We also explore the realities of POS system reliability and the misguided allegiances or biases that business owners may have towards certain brands, highlighting the inevitability of technological issues regardless of a company's size or investment.(24:31) Future Innovations in POS TechnologyThis chapter we explore the latest trends and technological innovations in the POS and hospitality industry, focusing on the emergence of omni-channel loyalty systems that integrate POS, FPOS, and online ordering to enhance customer engagement. I highlight the collaborative efforts between companies to offer these advanced services not only to large players like AVC or ALH but also to smaller businesses, enabling them to improve customer service and accrue loyalty points from various ordering methods. With insights from Jacob Kelly of Innovators Direct, we discuss the importance of data analysis and strategic planning for business sustainability and growth, and how his team provides round-the-clock technical support to their now 700-strong client base across the country. I underscore the impact of a robust POS system on business performance, advocating for a proactive approach to adopting new technologies in the hospitality sector.Produced By The Podcast Boss

This 2019 episode strikes very relevant today; Phil Di Bella delves deep into a rather intriguing question: Why do we see numerous cafes and restaurants shutting their doors, even as new ones keep springing up? As we get ready for the festive season, Phil provides a comprehensive analysis of the factors at play in the hospitality sector and how it affect us, the consumers.Main Points Addressed:

This episode is Phenomenal! I had a chat with Phil DiBella about a wide range of things. The key takeaway from this episode is that, no matter what you do, begin with why, and make sure that you know what YOU are about. As you will be able to tell Phil walks around with this armour, and its composed of confidence in what he does and what his mission is. It was a real pleasure to have Phil on the podcast! If you like him, go give his podcast a listen, Flashcast by PDB

Highlights of a great event run by the Chamber. Featuring Tim Wilshire, Murray Sutherland, Trevor Evans, Vicky Howard, Phil DiBella, Charlotte Hill, William Farmer, Kylie Blucher, Robert Cooper, Osbourne Hotel, Powerhouse & more

This week I chatted to Phil DiBella as a part of the roundtable series. Phil was initially going to be a part of the leadership roundtable but was required to attend a last minute board meeting so we recorded an episode the next morning with the same questions I took the guys through on last weeks episode. I thought I would edit the two together but the truth is that Phil - as he always does - was so bloody good on his own that I decided to leave this episode as a stand alone. It's amazing and filled with such practical tips for this in the people business (and yes, that's all of us). You will love love love this episode.   See acast.com/privacy for privacy and opt-out information.

Episode 09 - Phil DiBella - King of Coffee & Culture This week I had the pleasure of interviewing Phil DiBella - the mastermind behind the DiBella Coffee brand. Phil is an amazing building of culture in the workplace and within teams. He sits on numerous boards, helps out many charities and has sponsored me daughter Alyssa Azar for years so we have a lot of connection points. On top of that he has passion for the sport of boxing like myself. I chose Phil because he is an amazing communicator and really gets his points across in a way that you can helped but be inspired. Bio: He’s one of BRW’s most celebrated entrepreneurs, a philanthropist and one of Australia’s most passionate businessmen. His love affair with coffee and natural people skills have revolutionised the coffee industry. His name is Phillip Di Bella, and he’s the face behind the ever growing, always changing Di Bella Coffee. Phillip’s lifelong passion for coffee began when he was a small boy in his family’s Brisbane home. A budding barista from a young age, his skills led to a career at Brisbane’s landmark Cosmopolitan Café. He backed his flair for business with a Bachelor of Commerce degree at Griffith University to ensure the best was still to come for this promising entrepreneur. In 2002, Phillip launched Di Bella Coffee. A keen observer of people, Phillip was dissatisfied with the level of customer service in the industry and was convinced he had something better to offer. He leased a roaster to craft the first of his exceptional signature blends that have become integral to the global brand Di Bella Coffee is today. He worked hard to promote and share his innovation and vision, initially going door to door to attract clients.. His passion and dedication saw him set up his HQ in Bowen Hills – a new landmark for coffee lovers and a key player in the supply of wholesale coffee to cafes.   See acast.com/privacy for privacy and opt-out information.