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The Net Promoter System Podcast – Customer Experience Insights from Loyalty Leaders
Episode 251: In 2018, Dell set out to do something big: turn customer feedback into a system that could not only provide insights, but help set priorities and run the business. They had the data. They had the intent. But they made a compromise that many organizations settle on: Rather than enforce one unified approach to customer feedback, they allowed each team to build its own. While this helped with initial adoption and change management, it also led to fragmentation—multiple tools, different methods, no shared truth. And it got worse over time. Real progress ultimately would require centralizing what had become scattered. When Dell's Marc Stein appeared on this podcast in 2018 (episode 129), the company had just completed its EMC merger and launched a chief customer office. The ambition: one integrated Net Promoter System to tie sentiment to economics and put the customer at the center of every decision. But good intentions ran into a harsh reality: Every function was listening to customers, but no one was hearing the same thing. In this episode, Mike Valanzola, Dell's Senior Director of Voice of Customer and NPS Operations, picks up the story. He explains how misaligned tools, siloed ownership, and governance gaps made customer feedback hard to act on. His team didn't want to tear down what existed. Instead, they brought it together. Through consolidation, centralization, shared standards, and stronger governance, they transformed scattered signals into an enterprise-wide system of action. The turning point came with the Customer Experience Roadmap and Accreditation. The CXRA gave Dell a framework to drive internal accountability and rebuild trust in the system. As Mike describes, cross-functional teams now meet weekly to act on shared signals. Tomorrow's goal? Make every employee a promoter and make every signal actionable. Guest: Mike Valanzola, Senior Director, Voice of Customer and NPS Operations, Dell Technologies Host: Rob Markey, Partner, Bain & Company Give us feedback: Customer Confidential Podcast Feedback Send us a note: Contact Rob Time-Stamped Topics 00:01 - Marc Stein's 2018 ambition: a unified CX system 03:50 - Why integration faltered: fragmentation, politics, data overload 06:20 - Mike's mission: centralize tools, enforce governance 10:00 - Transforming custom systems to create shared accountability 13:30 - Early delivery surprises and sentiment gaps 17:10 - Predictive models and operational fixes 21:00 - How Dell built trust in the new NPS engine 27:45 - Weekly action meetings: turning listening into doing 35:30 - Why CXRA certification mattered, internally and externally 40:00 - Reflections on past company decisions Notable Quotes “ We have a robust partner community that allows us to expand our scale in terms of the customers that we can touch. Each and every one of those folks has some things that are important for us to hear.” [8:00] ”We do—and did—as a company, listen regularly, but we didn't always hear. The reason for that came down to every function across the company, ultimately doing their own listening programs, using their own application, governing how they listened, controlling what they got back, and not sharing it.” [18:00] ”We had been really in a run-the-business function, really focused on NPS management, really focused on owning that measurement for the company. And now, I was proposing a large-scale, end-to-end corporate transformation that was going to require my own team to think about how we operate, and effectively operate differently.” [28:00] Additional Resources Hear our 2018 podcast with Marc Stein on Dell's original CX ambition, Bringing Net Promoter to Scale Learn more about Bain's MyCX Roadmap & Accreditation
For the Top 5 at 5, producer Louis Cocco shares his top five shared childhood expereinces.
Stephen Grootes speaks to Duncan Pieterse, Director-General of the National Treasury and Rashad Cassim, Deputy Governor at SARB about the G20 Finance Track meetings being hosted by the Treasury and South African Reserve Bank (SARB) in Durban, discussing key issues like the global economic outlook and debt sustainability for low-income countries. In other interviews, Hlelo Giyose, Chief Investment Officer and Principal at First Avenue Investment Management, and Gary Booysen, Director at Rand Swiss, unpack what Donald Trump’s negotiating tactics, Apple’s geopolitical risks, and South Africa’s trade posture have in common. The Money Show is a podcast hosted by well-known journalist and radio presenter, Stephen Grootes. He explores the latest economic trends, business developments, investment opportunities, and personal finance strategies. Each episode features engaging conversations with top newsmakers, industry experts, financial advisors, entrepreneurs, and politicians, offering you thought-provoking insights to navigate the ever-changing financial landscape. Thank you for listening to a podcast from The Money Show Listen live Primedia+ weekdays from 18:00 and 20:00 (SA Time) to The Money Show with Stephen Grootes broadcast on 702 https://buff.ly/gk3y0Kj and CapeTalk https://buff.ly/NnFM3Nk For more from the show, go to https://buff.ly/7QpH0jY or find all the catch-up podcasts here https://buff.ly/PlhvUVe Subscribe to The Money Show Daily Newsletter and the Weekly Business Wrap here https://buff.ly/v5mfetc The Money Show is brought to you by Absa Follow us on social media 702 on Facebook: https://www.facebook.com/TalkRadio702 702 on TikTok: https://www.tiktok.com/@talkradio702 702 on Instagram: https://www.instagram.com/talkradio702/ 702 on X: https://x.com/CapeTalk 702 on YouTube: https://www.youtube.com/@radio702 CapeTalk on Facebook: https://www.facebook.com/CapeTalk CapeTalk on TikTok: https://www.tiktok.com/@capetalk CapeTalk on Instagram: https://www.instagram.com/ CapeTalk on X: https://x.com/Radio702 CapeTalk on YouTube: https://www.youtube.com/@CapeTalk567 See omnystudio.com/listener for privacy information.
* Note: Technical difficulties during the gathering resulted in issues with the recording. Only latter portions of the sermon were recorded. We apologize for the inconvenience. This week we continue our summer series exploring the “one another” phrases in the New Testament of the Bible by looking at the phrase “forgive one another”. In a culture that teaches us to see others as toxic, listen in as we look at Jesus' call to the kind of unconditional forgiveness that flows out of God's own heart to one another.
Most “ultimate guides” are anything but. Too long, too boring, or just plain useless. In this episode, Gaurav Tiwari walks you through the exact structure of an Ultimate Guide that people will actually read, share, and bookmark. You'll learn how to frame the title, write a bold intro, break your guide into chapters, and deliver value at every step — all without overwhelming the reader. Whether you're launching your first big post or revamping an old one, this episode will help you create a definitive resource your audience and Google will love.
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Sam and Sierra answer a letter from someone who lost their center when their ex broke up with them Join us on Patreon for an extra weekly episode, monthly office hours, and more! SUBMIT: justbreakuppod.com FACEBOOK: /justbreakuppod INSTAGRAM: @justbreakuppod Learn more about your ad choices. Visit megaphone.fm/adchoices
You asked — we finally answered. In this tell-all Q&A, we're diving into everything: Are we getting married? How do we really feel about open relationships and cheating? What habits drive us absolutely crazy? And what are the things we've never shared publicly… until now?From playful banter (yes, we tackle the "Is Keegan a giant or is Joel just tiny?" debate) to the most personal corners of our relationship, this episode is full of honesty, laughs, and a few surprises we didn't plan on sharing.Whether you've been with us from the start or you're just tuning in, this one's raw, real, and 100% us.
Did Shoheti Ohtani & Aaron Judge leave for the All-Star "swing-off"? + Shared desire to win full 761 Wed, 16 Jul 2025 11:24:03 +0000 HJRaE6FDdj0ffhBGy0JuFp52JA3CtZVK mlb,cleveland guardians,sports The Ken Carman Show with Anthony Lima mlb,cleveland guardians,sports Did Shoheti Ohtani & Aaron Judge leave for the All-Star "swing-off"? + Shared desire to win The only place to talk about the Cleveland sports scene is with Ken Carman and Anthony Lima. The two guide listeners through the ups and downs of being a fan of the Browns, Cavaliers, Guardians and Ohio State Buckeyes in Northeast Ohio. They'll help you stay informed with breaking news, game coverage, and interviews with top personalities.Catch The Ken Carman Show with Anthony Lima live Monday through Friday (6 a.m. - 10 a.m ET) on 92.3 The Fan, the exclusive audio home of the Browns, or on the Audacy app. For more, follow the show on X @KenCarmanShow. 2024 © 2021 Audacy, Inc. Sports False h
What would you do if you had no money, no job, and no local connections—but wanted to build a real estate portfolio? In this episode of Invest2FI, Craig Curelop sits down with Fernando Corona, a real estate investor and private money expert who leveraged out-of-state co-living properties to build wealth from scratch. Fernando reveals how he went from quitting his job with debt and no income to structuring creative deals, working with partners, and managing high-cash-flow PadSplit properties without ever visiting them in person. You'll learn what mistakes to avoid, how to work with contractors remotely, raise capital, and scale with the right systems in place. Whether you're new or seasoned in house hacking, partnership investing, or PadSplit rentals, this episode is packed with real-world advice and actionable strategies to grow your portfolio today. PODCAST HIGHLIGHTS:[03:42] Quit job broke and in debt with no clear plan [06:45] Reduced mortgage by house hacking with roommates out of necessity [09:44] Started first PadSplit investment property remotely in Tennessee [12:44] Chose ideal markets after analyzing cash flow and demand [18:42] Built systems to manage contractors completely out-of-state [21:44] Overlooked renovation costs weren't included in contractor's original quote [24:46] Low purchase price markets improve rent-to-cost investment returns [27:47] Mobile homes provide affordable entry with potential cash flow [30:42] Creative financing gave investor-friendly benefits and cash flow [33:42] Evaluates if deal makes sense based on location returns [36:43] Tenant churn in co-living eats into profit margins [39:46] Rental income used to qualify for better financing terms [42:49] Compared co-living, Airbnb, and section eight investment strategies [45:46] Shared personal story and investing journey through recent years HOST Craig Curelop
Presented by: Optimize U(www.optimizeucenters.com) Brought to you by:Vascular Institute & Vein ClinicChatt MortgageTexas RoadhouseNutrition WorldAgape Medical Spa www.chattanoogafitnessdownload.com Production of: Whitfield Media Group
Every Wednesday, Tony gives his perspective on listeners’ dilemmas.
Join us for Episode 4191 of Day1 with the Rev. Robb Webb, director of the Rural Church Division of The Duke Endowment in Charlotte, NC. In his sermon, “Truth Shared in Song,” based on Colossians 1:15-28, Rev. Webb explores the power of hymns to shape belief and reveal divine truth. Drawing from Paul's letter to the Colossians, he highlights how singing together opens our hearts to the fullness of Christ. A timely message for the 6th Sunday after Pentecost.
New Episode of the 21st Century Vitalism Podcast is out now! This week's offering is with the incredible American Visionary Artist and educator, Amanda Sage. In this conversation we explore the importance of visionary communities, teasing out our unique offerings to the world, and the notion that we're all inherently creative. Amanda is a lifelong artist who's dedicated a majority of her career to creating works of transformation, interconnectedness, and regenerative practices. She spent over a decade living in Vienna studying with the founder of Fantastic Realism, Ernst Fuchs and is currently serving on the Board of Directors at the Chapel of Sacred Mirrors. Her global community, The Vision Train can be found over at visiontrain.org. You can check out some of her work while listening to this episode over at amandasage.com Show Topics Maintaining Connection to the Creative Impulse Celebrity and Its Shadow The Visionary Component of Festivals Importance of Community and Elders The Function of Visionary Art We're All Uniquely Creative Bringing Festival Energy Into the Mundane The Vision Train Shared Awe
In this episode, host Pete Moore sits down with Mary Laudati, a seasoned sales and marketing leader with deep roots in the HALO (Health, Active Lifestyle, Outdoor) space. From her days leading the sales group at Sports Club LA to her current role as a consultant working with top clubs across the U.S. and internationally, Mary shares her insights on building effective sales strategies, leveraging cutting-edge software like Salesforce, and creating a powerful culture of member engagement and retention. She provides boots-on-the-ground, immediately actionable tips on using data, recording sales calls, and mystery shopping to pinpoint where clubs are leaving revenue on the table—plus, the importance of strong onboarding and personal connections to keep members coming back. Mary also discusses the latest trends in CRM technology, club operations, and the shift toward shared memberships and referral models. Whether you're a club owner, sales team leader, or just passionate about the business of the HALO space, Mary's advice on finding—and keeping—members is pure gold. On early member retention, she states, "Those three months are crucial . . . for those clubs that don't have salespeople, not only do you want to embrace the incoming (they've got to follow up and make a lot of phone calls), but they also have to check on the new members and look at their attendance to make sure that they're coming in." Key themes discussed Importance of sales strategies and processes in health clubs. Customizable CRM/software solutions for sales and retention. The critical role of training and investing in your employees. KPIs, net growth, revenue, and retention. Mystery shopping and call recording for sales team improvement. Enhancing member engagement, onboarding, and relationship-building. Shared membership/referral programs to boost membership and loyalty. A few key takeaways: 1. Sales Process Needs Structure and Ongoing Evaluation: Mary emphasized that many clubs claim to have a strong sales team, but more often than not lack strategies, scripts, or KPIs. She underlined the importance of having sequential, process-driven systems and regular evaluation—often through recording, analyzing calls, and “mystery shopping” the current experience. 2. CRMs and Custom Software Are Game-Changers: A major part of the episode centers around the critical need for effective, customizable CRMs. Mary championed Salesforce for its adaptability, noting her experience implementing it at Millennium Partners. She highlighted recent successes helping clubs (like Powerhouse Gyms in Novi, MI) leverage technology to understand their numbers, coach their teams, and boost revenue. 3. Training and Investment in People Drives Revenue: Laudati strongly advocates investing in employee training alongside technology. She's seen clients who paired software adoption with robust training, and realized up to 25% growth year-over-year. She's a believer in hands-on onboarding, coaching, and ensuring team members are held accountable—not just to sales, but to ongoing member engagement. 4. Retention is as Critical as Acquisition: Both Mary and Pete stressed the importance of looking beyond just new member acquisition to also address attrition. Laudati recommends clubs track net growth (sales minus cancels), invest in the early months of a member's journey, proactively reach out to disengaged members, and create meaningful connections (a la “Cheers,” where everyone knows your name!) 5. Shared Memberships and Ongoing Engagement are Winning Strategies: Highlighting clients like Bay Clubs, Laudati also talked about the explosion of shared or referral-based memberships and how they can create instant community and value. She noted the value of actively integrating new members into programs or group activities (think personal training, group ex, or even pickleball) during the crucial first three months to help maximize retention. Resources: Mary Laudati: https://www.linkedin.com/in/mary-laudati-89206232 Mary Laudati Sales Consulting: https://www.marylaudati.com HALO Talks 2 Minute Financial Drills (Videos): https://bit.ly/2minutedrills Prospect Wizard: https://www.theprospectwizard.com Promotion Vault: http://www.promotionvault.com HigherDose: http://www.higherdose.com
Police agencies in San Francisco and Oakland appear to have broken California state law by sharing license plate reader data with ICE. For more, KCBS Radio anchors Margie Shafer and Eric Thomas spoke with KCBS Insider Phil Matier.
“I'm Stupid — I Don't Understand / They're Stupid — They Don't Understand Me” Another Five-Minute Quickie for those deeper musings… Ever thought “they just don't get me” or “I must be thick because I don't get them”? Here's a fresh lens: The meaning of your communication is the response you get — a golden presupposition of NLP. In this episode, we dive into: Why it's your responsibility to be understood How feeling misunderstood (or stupid) is a communication challenge, not a personal flaw Simple ways to change the way you speak so your message lands A mindset shift to stop blaming others (or yourself) when communication fails The power of reflection and “musing over a G&T” to grow your emotional intelligence If you've ever felt unheard or misjudged, this episode is your 10-minute reframe. Press play. Muse. Learn. Share. Subscribe, follow, and most of all — share this with someone who needs it. Let's spread better communication, understanding, and kindness, one listen at a time. Shine Brightly
The Department of Veterans Affairs and the Defense Department have over 100 sharing agreements to help deliver health care services. These agreements provide greater access to health care for veterans while also saving money for the federal government. But the agencies don't evaluate their effectiveness or track opportunities to expand them for more federal news networks. Anastasia Obis spoke to the Government Accountability Office's Alyssa Hundrup,See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
What can founders learn from elite athletes, and how does coachability translate into venture building? In this episode of The Augmented Life, Michael Tiffany sits down with Ruben A. Austin, founder of All In All, former football player, and serial entrepreneur. From growing up in Düsseldorf to joining an NFL international recruitment program, Ruben's journey spans continents, careers, and communities. They dig deep into Ruben's philosophy on adaptability, leadership, and why building real human connection offline, is still the most powerful force in business. Ruben also shares what it takes to curate a high-trust room, how he sees seasonality shaping creative work, and why slowing down is the ultimate founder superpower.—⏱️ Timestamps00:00 – Intro: From athlete to entrepreneur01:13 – Growing up in Düsseldorf & playing American football02:13 – NFL pipeline & facing failure early03:31 – Why Ruben chose Mystique as his favorite villain04:27 – Coachability and adaptability in startups06:24 – What makes someone truly coachable07:23 – Why peer groups may matter more than mentors08:14 – Surrounding yourself with people who tackle big problems09:38 – Trump, thinking big, and perspective shifts11:05 – Worst-case scenario thinking as a mental unlock12:19 – Mortality as a driver for intentional living14:32 – Can AI replicate the soul of human creativity?16:13 – Empathy, texture, and what AI still can't do17:24 – What “good energy” really means at events19:00 – From transactions to relationships: Ruben's evolution20:25 – Shared interests as the root of strong communities22:20 – Why New York's seasonality drives creativity24:28 – Slowing down to spark ideas25:46 – Summer, seasonality, and the hidden opportunity in downtime27:14 – Optimizing during off-seasons28:20 – Fundraising, VC cycles, and the post-Labor Day relaunch28:55 – Where to find Ruben and All In All—
In this heartfelt conversation, Samantha and Denise share acts of kindness that were sent in from the Enlightened Empaths community of listeners. For her birthday this year, Samantha had asked for listeners to spread kindness as a gift that would cause a ripple effect for many. The love, compassion and empathy of our community is […]
What's your #1 Challenge in Living your Truth?
Today on The Spill, new casting updates for The Devil Wears Prada 2 have dropped, and fans are already divided. Plus, a casting controversy is brewing around Practical Magic 2, and we spiral over why one iconic actress says she wasn't asked to be a part of it.Then, Justin Bieber dropped a brand new album out of nowhere on Friday… but we're also unpacking the jaw-dropping cheque he's written to Scooter Braun, tracing the complicated history between the two, and take a look at Hailey Bieber’s increasingly chaotic online responses in the wake of it all.And finally, Amelia Dimoldenberg has been nominated for a Pop Crave Award For Excellence in Journalism, and the internet has thoughts. So where's the line when it comes to what counts as entertainment journalism in 2025?LISTEN:Can't get enough Bieber chat? We'll get you caught up. Listen to these episodes of The Spill:Hugh Jackman’s Betrayal & Why Hailey Bieber Really Sold Her Beauty BrandThe Justin Bieber Message That Ruined Hailey’s Vogue Glory & Kim Kardashian Wants You To Pierce A NippleThe Story Justin Bieber Can’t Recover From & The Hollywood Friendship That Will Fix Your LifeGET IN TOUCH:Do you have feedback or a topic you want us to discuss on The Spill? Send us a voice message, or send us an email thespill@mamamia.com.au and we'll come back to you ASAP!Read all the latest entertainment news on Mamamia... here. THE END BITSThe Spill podcast is on TikTok here and on Instagram here. Read all the latest entertainment news on Mamamia... here.Subscribe to MamamiaCREDITSHosts: Laura Brodnik and Ksenija Lukich Executive Producer: Monisha IswaranAudio Producer: Scott Stronach Mamamia studios are styled with furniture from Fenton and Fenton. Become a Mamamia subscriber: https://www.mamamia.com.au/subscribeSee omnystudio.com/listener for privacy information.
On Friday, February 2, 2024, TMC hosted Finnegan-Hosey for this virtual seminar titled, "Stewarding Sacred Stories: A Shared Vocation." David is the author of "Christ on the Psych Ward" and "Grace is a Pre-Existing Condition: Faith, Systems, and Mental Healthcare." He currently serves as the minister of Bon Air Christian Church (Disciples of Christ), having previously worked in a variety of campus ministry, non-profit, and congregational settings. He holds an M.Div. from Wesley Theological Seminary and a unit of Clinical Pastoral Education from the National Institutes of Health Clinical Center.
In this episode, we are talking with Julia Moore, Communications Specialist at Bosman Family Vineyards, a South African winery at the forefront of ethical wine production and regenerative farming. With a 26% worker-ownership model, award-winning viticulture, and deep investment in education and inclusion, Bosman is redefining what sustainability in wine truly means. We explore the impact of shared ownership, the challenges and beauty of farming as a community, and the power of giving future generations opportunities beyond the vineyard. From vine nurseries to old vine Chenin Blanc, this conversation is rich in knowledge and purpose. Two wines are tasted during the episode: the affordable Generation 8 Chardonnay, supporting early childhood education projects, and the prestigious Optenhorst Chenin Blanc, sourced from the third-oldest Chenin vines in South Africa. Whether you're interested in equitable business models, viticulture innovation, or wines with purpose, this episode delivers inspiration in every sip. Episode Guide (Chapters) [02:30] - How Julia approaches wine storytelling as a communicator [04:47] - How the land shapes the vines [07:51] - The role of climate and vine age [09:30] - Ethical working and community impact [11:35] - Shared ownership: transforming life on the farm [14:25] - Vision for youth and long-term opportunity [17:32] - How many people live on the farm as a community [18:57] - Tasting Generation 8 Chardonnay — a fresh, unoaked white wine with expressive fruit and minerality. Available at Sainsbury's £9 (UK). [21:20] - How its sales support Bosman's education projects [26:19] - What happens in the vine nursery during winter [30:46] - Clonal selection and rootstock combinations [33:23] - Bosman named Winery of the Year in the Platter's Wine Guide [36:08] - Tasting Optenhorst Chenin Blanc 2023 — from 72-year-old dry-farmed bush vines. Around £25-30 per bottle. [38:59] - The story and power of old vines [41:06] - Pricing and exclusivity of Optenhorst; why it's a rare and age-worthy wine [49:01] - What the wine industry must do for equity and representation [51:46] - Bosman Family Vineyards and more information
What happens when EHR competitors actually work together? In this video, we dive into how MEDITECH is collaborating with rivals Epic and Oracle Health, as well as complementary platforms like PointClickCare in Canada to finally make interoperability useful and usable for frontline clinicians.Allie Anderson, Senior Regulatory Program Manager - Canada and Robert Molloy, Director, Canadian Market and Product Strategy from MEDITECH share how:✅Bi-directional exchange across vendors is already live in Canadian hospitals✅Consolidated patient summaries are helping reduce clinician overload✅Shared infrastructure is streamlining rollouts and cutting back red tapeWhat do you think of these new cross-vendor strategies? Leave a comment below and share your thoughts.
The Rebbe advises seeking public forgiveness for mourning-related issues and checking tefillin and mezuzos. He explains that prophecy among non-Jews is possible when one is fully nullified, citing Rambam and Torah Or. https://www.torahrecordings.com/rebbe/igroskodesh/015/011/5596
Romans 11:25-32CONNECT WITH USIf you have any questions or would like to get to know us further, head over to https://www.triumphlbc.org/connect and fill out our online connection card.ABOUT TRIUMPHTriumph wants to see the life and message of Jesus transform your heart, home, and city. To learn more visit https://www.triumphlbc.org/
BuffStampede.com publisher Adam Munsterteiger got an opportunity to catch up with former site staff member Jimmie Searfoss, who is now working for CBS19 as a TV sports anchor in Tyler, Texas.
SummaryIn this episode of the 3 Pillars podcast, Chase Tobin delves into the theme of loyalty within leadership, drawing from his experiences in the Marine Corps and Christian teachings. He emphasizes the importance of loyalty in building strong teams, defining it through the lens of military doctrine and personal anecdotes. The discussion covers how loyalty manifests in various aspects of life, including physical fitness, mental fortitude, and the training of subordinates. Tobin also addresses potential pitfalls of loyalty and how it integrates with other leadership traits, concluding with a reflection on the legacy of loyalty.Chapters00:00 Introduction to Leadership and Loyalty01:45 The Essence of Loyalty08:13 Defining Loyalty in the Marine Corps11:03 Loyalty from a Christian Perspective14:45 Physical Fitness and Loyalty17:22 Mental Fortitude and Loyalty24:31 Training Loyalty in Subordinates26:58 Pitfalls of Loyalty29:18 Loyalty's Connection to Other Traits30:34 Conclusion and Legacy of LoyaltySUBSCRIBE TO THE NEW PODCAST CHANNEL HERE: https://www.youtube.com/@3PillarsPodcast Takeaways-Loyalty is essential for team cohesion and success.-The Marine Corps defines loyalty as faithfulness to peers and superiors.-Loyalty is bi-directional, encompassing all relationships within a unit.-Covenant faithfulness reflects God's loyalty to humanity.-Physical fitness is a commitment to your team.-Shared suffering builds loyalty among team members.-Mental fortitude is crucial for maintaining loyalty under stress.-Training subordinates in loyalty fosters a strong team culture.-Careerism and cliques can undermine loyalty in teams.-Loyalty should be principled, not blind allegiance.God bless you all. Jesus is King. “But God commendeth his love toward us, in that, while we were yet sinners, Christ died for us.” Romans 5:8 KJVI appreciate all the comments, topic suggestions, and shares! Find the "3 Pillars Podcast" on all major platforms. For more information, visit the 3 Pillars Podcast website: https://3pillarspodcast.comDon't forget to check out the 3 Pillars Podcast on Goodpods and share your thoughts by leaving a rating and review: https://goodpods.app.link/3X02e8nmIub Please Support Veteran's For Child Rescue: https://vets4childrescue.org/ Join the conversation: #3pillarspodcast
7/10/25. Five Minutes in the Word scriptures for today: 2 Corinthians 2:3. Shared Joy. Resources: biblehub.com; logos.com; ChatGPT; and Life Application Study Bible. Listen daily at 10:00 am CST on https://kingdompraiseradio.com. November 2021 Podchaser list of "60 Best Podcasts to Discover!" LISTEN, LIKE, FOLLOW, SHARE! #MinutesWord; @MinutesWord; #dailybiblestudy #dailydevotional #christianpodcaster #diversity https://www.youtube.com/channel/UCK9zaXqv64YaCjh88XIJckA/videos https://m.youtube.com/@hhwscott
When wildfires rip through towns, the smoke may eventually clear, but the trauma lingers. This morning, we hear from two women whose lives were upended by wildfires. Brooke Kindel lost her home in Denare Beach, Saskatchewan just weeks before giving birth. Meghan Fandrich lived through the fire that destroyed most of Lytton, B.C. in 2021 including her small business. Together, they reflect on loss, survival, and what comes after disaster.
Brendan shares things he likes a lot about Revive, from Aporta games.Distinct player factions7 Wonders (2010)Shared map with interactionMosaic: A Story of Civilization (2022)Combotastic Tech TreePraga Caput Regni (2020)Do you enjoy Revive? Share your thoughts on it over on boardgamegeek in guild #3269.
Trauma can be a shared experience, but the journey to process it and overcome is often silenced. A new podcast by journalist Erika Mahoney hopes to change that and create connection. Her father Kevin was killed in a mass shooting at a Boulder grocery store in 2021. Then, rebates for EVs will soon be scaled back. And the Colorado Black Arts Festival returns for a 39th year this weekend!
Grief isn't just about missing the person you lost — it's about mourning the entire world you shared with them. In this episode, we explore how loss touches every corner of your life: the routines, the imagined future, and the version of yourself that existed with them. By recognizing the full scope of what you're grieving, you can better understand your pain and learn to be gentler with yourself as you navigate this new reality. Let's unpack what it truly means to grieve beyond missing them.
7/9/25. Five Minutes in the Word scriptures for today: 2 Corinthians 2:1-2. Shared Joy and Pain. Part 2. Resources: biblehub.com; logos.com; ChatGPT; and Life Application Study Bible. Listen daily at 10:00 am CST on https://kingdompraiseradio.com. November 2021 Podchaser list of "60 Best Podcasts to Discover!" LISTEN, LIKE, FOLLOW, SHARE! #MinutesWord; @MinutesWord; #dailybiblestudy #dailydevotional #christianpodcaster #diversity https://www.youtube.com/channel/UCK9zaXqv64YaCjh88XIJckA/videos https://m.youtube.com/@hhwscott
Body Honey is a purpose-driven skincare brand born in the small town of Twisp, Washington, and rooted in one woman's personal battle with chronic dry skin. Founded by Sindi Scheinberg, with creative support from her close friend Val Husby, Body Honey was developed after Sindi moved from the wet Oregon coast to the dry North Cascades and faced severe skin issues that even led her to the Mayo Clinic. There, she learned the truth about harmful skincare ingredients and began creating her own all-natural remedies using organic, skin-healing ingredients—most notably honey, known for its anti-inflammatory and antimicrobial properties. After a decade of quietly selling her handmade products to local outdoor shops, Sindi is now preparing to officially launch Body Honey as a certified organic brand in sustainable, recyclable aluminum packaging. The product line includes concentrated formulas designed to be applied to damp skin, featuring edible-grade ingredients like organic shea butter, honey, bee pollen, and non-nano mineral SPF—ensuring safety, effectiveness, and environmental responsibility. The brand's name and hand-drawn logo, based on Sindi's father's handwriting, reflect deep family ties. Her father, a surgeon and inventor of the SAM Splint, inspired both her entrepreneurial spirit and commitment to healing.
What makes us leave home and come together in person to share Yoga? In this episode, Rosalind and I reflect on our recent gathering in Bali. We speak about the deeper meaning of these meetings, the beauty of Balinese blessing culture, and what it really means to offer something useful in a spiritual tourist economy. We talk about the vulnerability of seekers, the nature of real practice, and the kind of intimacy that arises when people meet without pretense. This is not about chasing transformation. It's about remembering the ground we already stand on. Subjects Explored Bali as a spiritual gathering place and the longing that draws people there Blessing culture as lived practice and felt presence What makes a Yoga gathering meaningful in the modern world The difference between information and experience Why personal practice is the foundation of everything Shared presence as the heart of transmission The relief of releasing the search for a separate self Key Phrases or Quotes “You are the power of the cosmos. You are pure intelligence. You are unspeakable beauty.” “Yoga is participation in the given reality.” “There's no need to get to what you already are.” “The gathering is the icing on the cake. Zoom is the cake—we already have it.” “People come to Bali looking for something, even if they don't know what it is.” “There's a relief in realizing there's nothing to become. You already are.” Key Takeaways Place Carries Power – Bali holds a blessing culture that people can feel in their bodies. Gatherings Create Intimacy – In-person Yoga opens a space for deeper relational presence. Practice Starts with You – The daily rhythm of breath and movement is where change happens. Transmission Is a Felt Thing – Yoga is shared in silence, in contact, in attention. Seekers Need Care – Honest offerings matter in places shaped by spiritual commerce. There Is No One to Fix – Yoga reveals freedom through untraining, not accumulation. Resources Mentioned The Heart of Yoga course: https://www.heartofyoga.com Timestamps 00:03:00 Spiritual tourism in Bali and the vulnerability of young seekers 00:04:00 Balinese culture of blessing and its emotional impact on visitors 00:06:00 Difference between consuming Yoga and receiving something useful 00:08:00 Breath, body, and reality as the foundation of transformation 00:10:00 In-person gatherings as transmission and embodiment of teaching 00:26:00 Global gatherings as a path to genuine friendship and support 00:28:00 Post-retreat support and integration back into daily life You are the beauty. You are the intelligence. You are already in perfect harmony with life. You don't need to seek it. You need only participate in it. Learn more and access the course at https://www.heartofyoga.com. Support the Heart of Yoga Foundation. This podcast is sustained by your donations.
7/8/2025. Five Minutes in the Word scriptures for today: 2 Corinthians 2:1-2. Shared Joy and Pain. Resources: biblehub.com; logos.com; ChatGPT; and Life Application Study Bible. Listen daily at 10:00 am CST on https://kingdompraiseradio.com. November 2021 Podchaser list of "60 Best Podcasts to Discover!" LISTEN, LIKE, FOLLOW, SHARE! #MinutesWord; @MinutesWord; #dailybiblestudy #dailydevotional #christianpodcaster #diversity https://www.youtube.com/channel/UCK9zaXqv64YaCjh88XIJckA/videos https://m.youtube.com/@hhwscott
It's time to start listening to the gaps between the rhetoric. Turn it all off, step outside and recharge. A first time comes for everything. The story from the baby's stroller. Don't question what you know you have. A declaration is an act of creation. The voice rising over the empire. The one without a flag or name. Channeling the gifted. The child contract that was never signed. The inner voice that says your not crazy. Submit or suffer. Obey or disappear. Triality is the unsanctioned option. Wielding the power of the mind. You have been measured up also. Will it be belonging or truth? Moving back and forth between dualities. Truth dissolves the premise that only two options exist. God may give you every wish, so be very careful what you ask for. Sharpened feelings are like a cold blade. What have the people done to change themselves? There is a lot happening, so take comfort in quiet successes. What an open mind really means. When hate finds people, their soul becomes black. The schemers should be very, very worried. Guys, step up your game. Sometimes the bickering is for a reason. It's about to get crazy. We should all concentrate on creating inclusive factions of love, not legacies of hate.
On this episode of Currently Reading, Meredith and Kaytee are joined by show regulars Roxanna and Mary and they are discussing: Unique or Shared!: We give you a statement that may make us either unique or shared, and discuss! Show notes are time-stamped below for your convenience. Read the transcript of the episode (this link only works on the main site) . . . . 2:52 - Unique Or Shared 3:22 - I am the worst library user ever. (Roxanna) 5:21 - Wundersmith by Jessica Townsend 12:37 - I love a buzzy book moment. (Mary) 14:23 - Atmosphere by Taylor Jenkins Reid 14:46 - Fourth Wing by Rebecca Yarros 14:47 - The Hunger Games by Suzanne Collins 15:27 - The Road to Tender Hearts by Annie Hartnett 17:49 - I LOVE finding backlist hidden gems over buzzy moments. (Meredith) 18:22 - The Shell Seekers by Rosamunde Pilcher 18:45 - Lexicon by Max Barry 20:15 - Prodigal Summer by Barbara Kingsolver 20:30 - The Odyssey by Homer 23:27 - I am the only one that purposefully seeks out five chili pepper books. (Kaytee) 25:22 - A Court of Silver Flames by Sarah J. Mass 28:44 - I will never read a book without checking Goodreads first. (Roxanna) 37:24 - My book slump reset is a complete genre change. (Mary) 47:09 - I will “experience” a book I know won't be for me. (Meredith) 47:43 - Dream State by Eric Puchner 48:02 - The Paper Palace by Miranda Cowley Heller 52:15 - While Justice Sleeps by Stacey Abrams 53:15 - Schuler Books 53:36 - I keep my TBR in rainbow order. (Kaytee) Support Us: Become a Bookish Friend | Grab Some Merch Shop Bookshop dot org | Shop Amazon Bookish Friends Receive: The Indie Press List with a curated list of five books hand sold by the indie of the month. July's IPL is brought to us by Booktenders in West Virginia! Love and Chili Peppers with Kaytee and Rebekah - romance lovers get their due with this special episode focused entirely on the best selling genre fiction in the business. All Things Murderful with Meredith and Elizabeth - special content for the scary-lovers, brought to you with the behind-the-scenes insights of an independent bookseller From the Editor's Desk with Kaytee and Bunmi Ishola - a quarterly peek behind the curtain at the publishing industry The Bookish Friends Facebook Group - where you can build community with bookish friends from around the globe as well as our hosts Connect With Us: The Show: Instagram | Website | Email | Threads The Hosts and Regulars: Meredith | Kaytee | Mary | Roxanna Production and Editing: Megan Phouthavong Evans Affiliate Disclosure: All affiliate links go to Bookshop unless otherwise noted. Shopping here helps keep the lights on and benefits indie bookstores. Thanks for your support!
Have you ever wondered what happens when we cross over to the other side? Join us as we delve into the mysteries of life after death in this captivating episode of "Our Paranormal Afterlife: Finding Proof of Life After Death. " Host Simon Bown welcomes Scarlett Heinbuch, a renowned expert in Shared Near-Death Experiences and author of the enlightening book "We Met on the Other Side. " Scarlett's personal journey into the afterlife began at just four years old when she experienced a life-altering near-death experience while drowning in a swimming pool.Scarlett vividly recounts the moment her consciousness separated from her body, sharing the overwhelming sense of peace and love that enveloped her during this extraordinary event. As she floated above the chaos, she could even sense her mother's panic as she was rescued, providing a unique perspective on the connection between life and the afterlife. This episode is a profound exploration of consciousness after death, offering listeners a glimpse into the spiritual realm that awaits us all.Throughout their conversation, Simon and Scarlett discuss the lasting effects of her Shared Near-Death Experience, including her heightened sensitivity to spiritual energies and her uncanny ability to sense events related to death within her family. Scarlett shares fascinating personal near-death stories, including the gripping account of receiving a phone call from her deceased aunt, a moment that left her both frightened and fascinated. These supernatural experiences challenge our understanding of life after death and provide compelling evidence of the afterlife.As the episode unfolds, Scarlett reveals her profound connection with a man named David, whom she met while he was in a coma. Their Shared Near-Death Experience transcended the physical realm, leading to a deep bond that ultimately resulted in their marriage. This touching narrative emphasizes the enduring power of love and the belief that it can find us even in the afterlife, reinforcing the idea that our connections are not limited by physical existence.Join us for this enlightening discussion on "Our Paranormal Afterlife: Finding Proof of Life After Death," where we explore the depths of Shared Near-Death Experiences, reincarnation evidence, and the fascinating paranormal phenomena that shape our understanding of consciousness after death. Whether you're a skeptic or a believer, this episode promises to inspire and challenge your perspectives on spirituality and health, making it a must-listen for anyone curious about the journey into the afterlife.BioScarlett L. Heinbuch, PhD, is an internationally known speaker in the area of near-death experiences, spiritual awareness, and energy healing. Her story was featured on the History Channel's show, The UnXplained, hosted by William Shatner. Dr. Heinbuch coined the term, “Shared Near-Death Experience (SNDE)” after an unusual encounter where she met a dying stranger who had an unexplained healing which resulted in an unusual love story, captured in her memoir, We Met on the Other Side. Others are now experiencing similar encounters and having a new term to express these experiences is opening the door for greater conversations.Scarlett had a childhood Near-Death Experience (NDE) at the age of four, in which she was out of her body and felt the love and awareness of the universe. She has used this awareness in her life in all areas, working in financial services, including several Fortune 500 companies in banking and brokerage, focused on women's financial health and social norms theory. She is retired from the Federal Reserve Bank as an expert in the US payments system.Scarlett holds a PhD in public policy and administration from Virginia Commonwealth University (VCU) and a master's degree in public health (MPH) from VCU's School of Medicine. In addition, Scarlett is certified in two forms of Reiki (Usui and Holy Fire), Hypnotherapy, and NeuroLinguistic Programming (NLP). She and David live in Richmond, VA.https://www.amazon.com/dp/B0C4QZ817Zhttps://scarlettheinbuch.com/ https://www.pastliveshypnosis.co.uk/https://www.patreon.com/ourparanormalafterlifeMy book 'Verified Near Death Experiences' https://www.amazon.com/dp/B0DXKRGDFP
Matt Spiegel and Laurence Holmes listened to former White Sox pitching coach Don Cooper remember legendary former closer Bobby Jenks during an appearance on the Mully & Haugh Show. Jenks passed away Friday at age 44 after battling stomach cancer.
Will Dexter and Peanut be able to keep Sherry and the Havanese Hawk safe? Find out in the conclusion to this three part story!