Pet Insurance Guide Podcast

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Learn how pet insurance works and the strategic role it can play in helping pay for your pet's healthcare expenses. Features interviews with pet insurance company representatives, pet owners who share their experiences with pet insurance companies, and veterinarians

Dr. Doug Kenney


    • Oct 19, 2022 LATEST EPISODE
    • infrequent NEW EPISODES
    • 31m AVG DURATION
    • 76 EPISODES


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    Latest episodes from Pet Insurance Guide Podcast

    The Real Reason Eusoh Shutdown Its Pet Healthcare Coverage

    Play Episode Listen Later Oct 19, 2022 34:05


    Conversation with Allen Kamrava, the Founder and CEO of Eusoh, about why the company discontinued its innovative community sharing platform sharing pet healthcare expenditures in September, 2022. Eusoh had been offering this coverage to pet owners since 2018.

    The Key To Keeping Your Pet Insurance Premium Affordable

    Play Episode Listen Later Mar 31, 2022 17:39


    Steps pet owners can take to keep their pet insurance affordable in the face of premium increases over the lifetime of their pet.

    Preventive Vet - Saving You Money On Your Pet's Healthcare - Episode 75

    Play Episode Listen Later Dec 15, 2021 19:45


    Interview with Anne Tomsic, the CEO of Preventive Vet, about how pet insurance is great to help pet parents pay for unexpected and expensive veterinary bills, it's preferable to prevent problems from occurring in the first place.

    Why Pet Insurance Is Definitely Worth It - Episode 74

    Play Episode Listen Later Dec 3, 2021 29:33


    Interview with Preventive Vet CoFounder and CEO, Anne Tomsic about her experience with pet insurance having insured all of her pets for over 20 years.

    How Bay Beach Vets Help Pet Parents Afford The Care Their Pets Need

    Play Episode Listen Later Oct 20, 2021 37:05


    Interview with Allison Rye, hospital administrator at Bay Beach Vets. We discuss pet insurance, 3rd party financing, VetBilling, etc. She provides a "how to" instruction manual on how to make all these options work together to provide great customer service to the clients they serve.

    The Positive Impact Of VetBilling And Pet Insurance On Patient Care, Staff Morale And Client Relations At An Emergency/Specialty Hospital

    Play Episode Listen Later Jul 21, 2021 51:58


    Discussion with Kathy Cavanagh, client care coordinator at a large veterinary emergency/specialty hospital about the benefits of offering multiple payment options to clients who cannot afford the cost of care their doctors recommend.

    Why You Need A Pet Insurance Policy That Covers Dental Illnesses

    Play Episode Listen Later Jun 23, 2021 37:54


    Interview with Dr. Barden Greenfield, a pet dentist about the difference in dental accidents and illnesses, the most common problems he treats in each category and the costs of treatment.  Which category is most important in dogs vs. cats and large dogs vs. small dogs. Also a discussion about steps pet owners can take to prevent dental problem in their pets.

    Eusoh Adds Televet Service To Help Reduce Cost Of Pet Healthcare For Its Members

    Play Episode Listen Later Jun 17, 2021 12:46


    Discussion of Eusoh's partnership with FirstVet, a televet service that decreases unnecessary veterinary visits thereby savings members money they spend on their pet's healthcare.

    Veterinarian Talks About How Trupanion Express Changes Conversation With Clients About Pet Insurance - Episode 69

    Play Episode Listen Later May 18, 2021 23:58


    Dr. John Faught was a guest on the podcast back in 2015 (Episode 33). At that time he had 2 practices in Austin, Texas. Now the practice has expanded to 5 locations in Austin and 2 practices in Denver, Colorado. When we talked before, he was recommending primarily Trupanion pet insurance to his clients, but hadn't yet gotten on board with Trupanion's software that allows real-time claim pre-approvals and direct payment to the veterinary practice. Now all 7 practices are using the software and he talks about his experience with it and how it has changed the way they talk about pet insurance with clients.

    VetBilling Makes An Unexpected Pet Healthcare Expense Affordable - Episode 68

    Play Episode Listen Later Apr 29, 2021 54:14


    It's likely that a majority of pet owners cannot afford to pay several thousand dollars out-of-pocket if their pet suffers an unexpected healthcare event. One thing that sticks out in my interview with Suzanne Cannon, CoFounder of VetBilling, is that just because a pet owner cannot afford to pay thousands of dollars out-of-pocket all at once doesn't mean they cannot afford the care needed for their pet.  Suzanne's personal story illustrates this. Even though she had a pet insurance policy for her dog, when faced with a $4000 expense, she couldn't pay it, file a claim and wait for reimbursement. This is a significant shortcoming of pet insurance as we have talked about in the past several episodes of the podcast. Suzanne shares why VetBilling is different from in-house payment plans that veterinarians have likely tried in the past.  She also shares some success stories from primary care veterinarians as well as emergency/specialty practices. VetBilling also offers wellness care payment plans, pet savings accounts and pre-payment plans. Veterinarians should consider adding VetBilling as one of their options that clients can use to pay for their pet's healthcare.  

    Wellness, Dental, Chronic Disease Payment Plans Make Pet Healthcare Affordable - Veterinary Care Plans (VCP) - Episode 67

    Play Episode Listen Later Apr 2, 2021 48:36


    Interview with Bob Richardson, President of Veterinary Care Plans (VCP) about how their payment plans are helping pet owners budget for their pet's healthcare expenses.

    Pet Insurance Tips for Emergency and Specialty Hospitals

    Play Episode Listen Later Mar 10, 2021 50:38


    Interview with Dr. Ezra Steinberg, a veterinary surgeon about how pet insurance works in the emergency and specialty hospital setting. 

    Pet Health Insurance - The Elephant In The Room - Episode 65

    Play Episode Listen Later Feb 24, 2021 21:26


    Kent Kruse and Dr. Doug Kenney discuss the main limiting factor preventing the pet insurance industry from reaching a much higher percentage of pet owners and their pets.

    Should Veterinarians Recommend Specific Pet Insurance Companies To Their Clients - Two Viewpoints - Episode 64

    Play Episode Listen Later Feb 17, 2021 16:33


    Discussion with Kent Kruse on whether veterinarians should recommend specific pet insurance companies to their clients or not.

    Pet Insurance 101 For Veterinarians And Veterinary Staffs - Episode 63

    Play Episode Listen Later Feb 10, 2021 47:09


    Discussion with Kent Kruse on how veterinarian can recommend and increase utilization of pet insurance in their practices allowing them to practice best medicine and create a practice culture where everyone thrives.

    How To Decrease or Eliminate Pet Insurance Costs By Self-Insuring - Episode 62

    Play Episode Listen Later Jan 21, 2021 38:52


    Interview with pet owner who initially insured 5 cats, but built up enough savings to be able to eventually drop the pet insurance. 

    Spot Pet Insurance - Interview with Scott Taylor - Episode 61

    Play Episode Listen Later Nov 25, 2020 19:48


    Interview with Scott Taylor, President of Spot Pet Insurance Company on what sets them apart from the rest of the industry.

    Odie Pet Insurance - Interview with Miles Thorson - Episode 60

    Play Episode Listen Later Nov 17, 2020 26:50


    Interview with CEO Miles Thorson about his company, Odie Pet Insurance

    Pawp - An Alternative To Pet Insurance - Episode 59

    Play Episode Listen Later Oct 22, 2020 26:17


    Interview with Marc Atiyeh, Founder of Pawp, an alternative to pet insurance offering 24/7 access to a team of veterinarians to its members for consultations about their pet's health. It also includes a $3000 emergency fund that can be accessed once annually if needed to cover emergency veterinary care.

    Veterinarian Shares Benefits To Recommending Pet Insurance To Clients - Episode 58

    Play Episode Listen Later Oct 12, 2020 39:01


    Interview with Dr. Joe Zuckerman about why and how he recommends pet insurance to his clients.

    Crum & Forster Pet Insurance Group - Interview With Bob Capobianco

    Play Episode Listen Later Oct 1, 2020 20:10


    Interview with Bob Capobianco, Vice President at Crum & Forster Pet Insurance Group discussing the various pet insurance brands within the group, most notably ASPCA Pet Insurance.

    Update Embrace Pet Insurance Company - Episode 56 - Interview with Diana Grutzmacher

    Play Episode Listen Later Sep 22, 2020 22:05


    Discussion about recent changes in the Embrace policy as well as the 3 things that sets the company apart from the rest of the industry.

    Trupanion Update - Darryl Rawlings

    Play Episode Listen Later Sep 14, 2020 32:17


    Trupanion pet insurance update - interview with Founder/CEO Darryl Rawlings

    TrustedPals Pet Insurance - Episode 54

    Play Episode Listen Later Sep 3, 2020 21:53


    Interview with Jo Phillips, Program Manager at Trustedpals pet insurance company. We discuss what their policy covers and how it can be customized to fit any budget.

    Companion Protect Pet Insurance Company - Episode 53

    Play Episode Listen Later Jul 30, 2020 39:56


    Interview with Taylor Worthington, an account manager with Companion Protect Pet Insurance Company discussing how their insurance is different from many other companies in the industry.

    Eusoh - An Alternative To Pet Insurance (Part 2) - Episode 52

    Play Episode Listen Later May 1, 2020 36:40


    Interview with Founder/CEO, Allen Kamrava, about details of how Eusoh works.

    Eusoh - An Alternative To Pet Insurance

    Play Episode Listen Later Apr 16, 2020 44:40


    Interview with Founder and CEO, Allen Kamrava, a physician in Los Angeles. Because of his frustrations with human health insurance, he developed a community sharing platform as an alternative. Pet healthcare became the first industry to test the Eusoh model.

    Pet Insurance Can Help End Economic Euthanasia

    Play Episode Listen Later Jun 6, 2019 23:52


    Audiobook sample chapter on pet insurance's role is helping end economic euthanasia of pets.

    Pet Insurance For 5 Pets - How's It Going - Episode 49

    Play Episode Listen Later Jan 23, 2019 28:47


    Followup interview with Samantha Haxton who has insured 4 of her own pets and we also talk about her daughter's dog who is also insured with Embrace pet insurance company. We discuss their experiences with Embrace after filing several claims and also uncover several tips that pet owners should know about pet insurance.

    4 Paws Pet Insurance: Interview with Sandra Boucher - Episode 48

    Play Episode Listen Later May 11, 2018 34:43


    Interview with Sandra Boucher, Founder of 4 Paws Pet Insurance Company. She details features of their policy and what she thinks sets it apart from other companies.

    Don't Ignore These Steps When Selecting A Pet Insurance Company To Insure Your Pet - Interview with Samantha Haxton

    Play Episode Listen Later Apr 23, 2018 28:09


    Samantha Haxton shares her experience with several pet insurance companies when doing research to choose a company and policy to insure several pets.

    Pet Insurance Claims - How To Maximize Your Reimbursement

    Play Episode Listen Later Oct 17, 2017 19:36


    Interview with Ashley Lyons of ASPCA Pet Insurance about filing a claim, how claims are processed and paid, appeal of a claim when it is denied, and minimizing denial of a claim due to a pre-existing condition.

    Embrace360 - Interview with Katie Huneke - Episode 45

    Play Episode Listen Later Aug 17, 2017 30:46


    An interview with Katie Huneke of Embrace Pet Insurance Company about their recently introduced product called Embrace 360 that allows veterinary hospitals to easily introduce their clients to pet insurance and electronically submit claims and quickly receive reimbursement. Instead of having to pay the veterinarian the full amount of the bill up front and then seek reimbursement from Embrace, the pet owner only has to pay the deductible, copay and for any uncovered expenses out of pocket. Embrace pays the balance of the claim by direct deposit into the veterinary hospital's bank account either the same day or within 24-48 hours.

    Pet Insurance Coverage of Prescription Diets - Episode 44

    Play Episode Listen Later Jul 21, 2017 9:11


    At this time, only half of the pet insurance companies in the United States cover therapeutic diets to help treat medical conditions in dogs and cats. These diets can cost 30-70% more than the diet pets normally eat. This can present a financial burden on pet owners - especially if a pet has a chronic condition. In this episode, I'll make the case from a veterinarian's perspective that these diets should be covered by pet insurance companies.

    Pet Health Savings Account vs. Pet Health Insurance

    Play Episode Listen Later Apr 19, 2017 17:43


    Discuss how a pet health savings account and pet insurance can complement each other rather than compete with one another. Each serves a different purpose.

    Pet Health Insurance Tip: Pre-Existing Conditions

    Play Episode Listen Later Mar 3, 2017 24:44


    How to minimize frustrations associated with having a pet insurance claim denied because the company considered the condition pre-existing.

    Keeping Your Dog Safe - Dr. Jason Nicholas - The Preventive Vet - Episode 41

    Play Episode Listen Later Jan 27, 2017 43:17


    Interview Dr. Jason Nicholas, The Preventive Vet about the recently released update of his book "101 Essential Tips for Puppy and Dog Health and Safety." These tips have the potential to save dog owners money and even their dog's life if they put these tips into practice.

    ASPCA Launches New Pet Insurance Policy - Episode 40 - Interview with Lynn Thompson

    Play Episode Listen Later Dec 20, 2016 25:50


    Discussion with Lynn Thompson, Associate Vice President of Special Projects at The Hartville Group about their new ASPCA policy called Complete Coverage.

    Petplan Pet Insurance Launches New Policy - Episode 39

    Play Episode Listen Later Dec 2, 2016 40:14


    In September, 2016 - Petplan introduces a new pet insurance policy that offers expanded coverage to pet owners who want to insure their pet for unexpected accidents and illnesses. In this episode, I interview Steve Shell and Elyse Cannon about the details of the new policy.

    Attitudes of Pet Owners and Veterinarians About Pet Health Insurance - Interview with Dr. Mary Beth Leininger - Episode 38

    Play Episode Listen Later Oct 12, 2016 41:09


    Dr. Leininger and I talk about the recently released North American Pet Health Insurance Association (NAPHIA) study on attitudes of pet owners and veterinarians about pet insurance.

    Interview With Rusty Sproat - Figo Pet Insurance

    Play Episode Listen Later Aug 3, 2016 35:22


    Interview with Rusty Sproat, Founder and CEO of Figo Pet Insurance Company discussing their policies and Pet Cloud.

    How A Referral Specialty/Emergency Hospital Promotes Pet Insurance

    Play Episode Listen Later Apr 21, 2016 33:34


    Veterinary Pet Insurance (Nationwide) Launches New Whole Pet with Wellness Policy - Episode 35 - Interview with Dr. Carol McConnell

    Play Episode Listen Later Oct 22, 2015 48:59


    Dr. McConnell gives details and answers questions about their new Whole Pet with Wellness Policy and why they believe it is the best policy on the market to cover a pet's healthcare expenses.

    Pet Insurance Guide Podcast - Episode 34 - Interview with Chris Middleton, President Pets Best Pet Insurance Company

    Play Episode Listen Later Oct 6, 2015 37:34


    Thriving Veterinary Practice Is On Cutting Edge With Pet Insurance

    Play Episode Listen Later Jul 23, 2015 35:06


    Pets Best Helps Veterinary Hospital Promote Pet Insurance

    Play Episode Listen Later Jun 23, 2015 17:37


    Veterinarian See Benefits Of Pet Insurance After Insuring Her Own Pets

    Play Episode Listen Later Jun 11, 2015 29:13


    Veterinarians and Staff See Benefits Of Promoting Pet Insurance - Interview with Dr. Chad Bailey

    Play Episode Listen Later May 29, 2015 25:37


    Interview with Dr. Chad Bailey at Cleveland Road Animal Hospital in Wooster, Ohio about how he and his staff promote pet insurance to clients and the impact it is having on his hospital and in the lives of the pets they care for.

    Purchasing Pet Insurance For The Multicat Household - Episode 29

    Play Episode Listen Later May 6, 2015 29:48


    Promoting Pet Insurance A Factor In Rapid Growth Of Veterinary Practice Startup - Interview With Dr. Heather Steyn

    Play Episode Listen Later Apr 30, 2015 40:03


    How and Why Marathon Animal Hospital Promotes Pet Insurance To Their Clients

    Play Episode Listen Later Apr 14, 2015 33:17


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