Podcasts about veterinary practice

In this episode, I wanted to share my comprehensive guide on how to build a world-class referral program for your veterinary practice. Referrals are truly the lifeblood of so many successful clinics, but the reality is that most practices don't have a structured system in place to maximize this powerful growth channel. I'll walk you through why referrals matter so much, the data behind their impact, and — most importantly — how you can create a referral engine that consistently brings in high-quality clients and strengthens your reputation in the community. We'll start by talking about the foundation: delivering remarkable client experiences that naturally inspire word-of-mouth. I'll share actionable ideas for creating those memorable “wow” moments, from handwritten thank-you notes to personalized video messages and unique welcome gifts. Then, I'll break down how to skillfully and confidently ask for referrals without feeling awkward or “salesy,” including scripts and open-ended questions that actually get results. Plus, I'll cover how to make referrals easy and trackable — using everything from referral cards to digital tools and pre-written messages your clients can share with friends. But it doesn't stop there. I'll dive into designing compelling referral incentives that motivate both your clients and their friends, and I'll show you how to expand your referral network beyond just clients by partnering with local businesses like groomers, trainers, and pet stores. We'll also discuss the importance of following up and recognizing your top referrers, tracking and optimizing your program, and getting your whole team on board for maximum impact. To top it off, I'll share ideas for running referral campaigns and events that really boost engagement and excitement. By the end of this episode, you'll have a step-by-step blueprint for building a referral program that's not only effective but also sustainable for the long haul. Whether you're just getting started or looking to take your existing program to the next level, you'll find practical strategies you can implement right away. If you have your own referral success story or need help getting started, I'd love to hear from you — let's work together to build thriving veterinary practices!

In this episode, we're chatting about a condition that's been on our radar for a few years now, and is both incredibly challenging and frustrating to manage - and that's cutaneous and renal glomerular vasculopathy, or as it's better known, Alabama rot. CRGV first appeared in the UK in 2012, and we've seen cases pop up every year since. It's difficult to predict, still poorly understood and comes with high morbidity and mortality rates. However, as nurses and technicians, we play a vital role in identifying it early, educating our clients, and supporting our patients throughout their hospitalisation. And we'll be chatting all about how to do just that throughout today's episode. --- Resources mentioned this episode:

In this episode, we're chatting about a disease that - if you're lucky - you won't see often, but unfortunately, one that's on the rise - and that's metabolic bone disease. There are a few causes of metabolic bone disease, and we'll focus mainly on the most common one today, which is nutritional secondary hyperparathyroidism. This disease is frustrating, unbelievably sad, and completely preventable - and we play a huge role in caring for patients with it. We'll also touch on renal secondary hyperparathyroidism, which many of us will have seen in our CKD patients - so you can advise your clients confidently, and make dietary recommendations that truly meet the patient's needs. So whether you're on the way to a shift, heading home after a busy day in the hospital, relaxing with a cup of coffee or walking the dog, let's spend the next 20-30 minutes getting nerdy together. --- Resources mentioned in this episode:

When I worked in general practice, I had no idea IMPA was even a thing. Until I started in referral as a brand new medicine nurse, and suddenly had a very lame, very pyrexic black labrador to care for. I was completely confused why we were seeing a lameness case - until we tapped the joints, found inflammation, and I learned just how much damage the immune system can do. My patient needed a LOT of nursing - recumbency management, potent analgesia and a lot of supportive care. And through looking after him, I learned just how vital nurses are in managing this condition. In today's episode, we'll cover: What IMPA is and how it develops The signs we tend to see in patients with it How we accurately diagnose and differentiate IMPA How we successfully treat and manage it The skills we can use to support these patients - both in the hospital, and long-term. So if you're ready to do more to support your IMPA patients, episode 86 has got you covered. --- BRAND NEW ways to learn with me:

Many veterinary teams have one: the colleague who runs to management about every minor mistake or late trash bag. But when does necessary reporting turn into destructive tattling? This week on The Veterinary Viewfinder, Dr. Ernie Ward and Beckie Mossor, MPA, RVT, unpack one of the profession's most frustrating dynamics: coworkers who undermine team culture by excessive fault-finding. Hosts Dr. Ward and vet tech Beckie Mossor examine how tattletale behavior often stems from insecurity, perfectionism, or even underlying issues like OCD, yet still chips away at psychological safety and trust. They discuss the difference between legitimate reporting and gossip, and why managers must address patterns early before morale collapses. Ignoring the issue doesn't make it go away; it drives good employees out while problem behavior festers. Listeners will learn practical strategies, such as anonymous “concern boxes,” structured feedback models (SBI: Situation, Behavior, Impact), and defining gossip as “talking to someone who can't solve the problem.” The hosts also share real-life examples where unchecked tattling escalated into fractured teams, cover-ups, and even departures of top performers. Whether you're a manager navigating a chronic complainer or a technician tired of walking on eggshells, this episode offers valuable insights and practical tools to help you reclaim a healthier clinic culture. Because in veterinary medicine, trust isn't optional; it's the foundation of patient care. #VeterinaryPodcast #VetMed #VetClinicLife #VetTechLife #VeterinaryLeadership #ClinicCulture #TeamMorale #FeedbackMatters #NoMoreTattletales #StopTheGossip #HealthyWorkplace #VeterinaryCommunity

Joining Anthony for this episode of VETchat by The Webinar Vet are Ben and Louise Jamieson, owners and founders ofHome Visit Pet Care. In this episode, Anthony talks with Ben and Louise about the evolution of their mobile veterinary practice, Home Visit Pet Care. They discuss the challenges faced in traditional veterinary settings, the importance of work-life balance, and how technology and sustainability play a role in their business model. The Jamiesons share insights on the potential for a franchise model aimed at empowering veterinary nurses and vets to create their own mobile practices, highlighting the demand for such services in the UK. Thank you to Home Visit Pet Care for making this episode possible.

In episode 85 of the Medical Nursing Podcast, we're finishing our infectious disease series with a group of diseases that are increasingly common but often overlooked, and that's tick-borne disease. I had NO idea what these were when I worked in general practice. The first time I ever heard of it was when a dog from a nearby rescue centre we worked with had a bleeding disorder, and the vet mentioned Ehrlichia. I had no idea what it was, but the patient needed a lot of care. Tick-borne disease is on the rise, and there's a good chance you'll see it - particularly if you work in first opinion practice, internal medicine, emergency and critical care, or rescue and rehoming settings. When I say tick-borne disease, I'll cover four main conditions. These are: Borrelia burgdorferi, which causes Lyme disease Anaplasma phagocytophilum Ehrlichia canis And Babesia species, most commonly Babesia canis In the episode, we'll look at what each of these diseases causes, how they present, how we test for and treat them, and - most importantly for us - what we can do as nurses and technicians to care for these patients. --- BRAND NEW ways to learn with me:

Medical records have historically been one of the biggest time drains and stressors in veterinary practice. AI notetakers, also called scribes or transcription tools, are changing that.I share stories from my ER career and financial planning work, along with insights from veterinarians in the Debt-Free Vets Facebook group, on how these tools save time, improve accuracy, and reduce late-night record writing. You'll also hear strategies that can help when AI isn't an option.Veterinarians describe how AI notetakers have transformed their daily workflow—helping them juggle multiple cases, keep up with busy shifts, and finally stop staying late just to finish records.Highlights include:The challenges of managing medical records in busy clinical settingsHow AI notetakers can save time, reduce errors, and boost efficiencyWhat veterinarians are saying about their favorite toolsThe cost of an AI notetaker - and why it may be worth paying for yourself if your hospital won'tOther efficiency tools, including human scribes and TextExpanderWhether you're curious about AI notetakers, overwhelmed by incomplete records, or just looking for ways to reclaim your time, this conversation offers real-world insights into how these tools are changing veterinary practice.Links and Resources:Debt-Free Vets Facebook groupThread in Debt-Free Vets on AI notetakersInterested in vet-specific financial planning? Schedule a free intro call or email meredith@allvetfinancial.com

In this episode of the Veterinary Leadership Success Show, I'm joined by my copilot, Oliver Loveday, Head of Community here at the Veterinary Leadership Academy. We're digging into one of the most overlooked but absolutely critical parts of running a successful veterinary practice: your vision.And I don't mean some fluffy slogan you stick on a wall and then ignore. I'm talking about the hard graft of clarifying your purpose, your mission, and your values, the foundation stone that makes everything else work and align. Without it, you're building on sand. With it, you've got a north star to guide the biggest decisions you'll ever make: who you hire, how you shape your culture, the way you connect with clients, and even how you hold yourself together on your toughest, most difficult days.The painful truth? Most practice owners either don't do this work, or they do it badly. And when that happens, it's only a matter of time until the cracks show. Poor hiring decisions, a toxic culture, poor team alignment, wasted energy, and a practice that feels harder to lead than it should.Oliver and I share stories from inside our community of practice owners who've gone through what we call “vision casting.” These are raw, vulnerable, sometimes emotional sessions that strip back the layers and get to the truth of why their practice exists. And when that clarity hits, you feel it. A good vision gives you goosebumps and butterflies. It attracts the right people, keeps your team moving together and motivated, and fuels you as a leader when the simplest tasks feel impossible.If you're wondering where to start with your vision, this is the episode for you. Tune in, hear how we do it, and if you're serious about taking the next step, reach out to Oliver Loveday to find out how we can help.Episode Outline:[01:00] – The Owner's 3 Core Jobs[03:30] – What Vision Really Means[05:00] – Switching Brains: Logic to Creative[07:00] – Why Vision Matters in Hiring[10:30] – The Goosebump Test[12:00] – Vulnerability & Masks[16:00] – Real-World Examples[27:00] – Humility in Leadership[29:00] – Our Practice Vision[30:30] – What You Need To Do NextConnect with Oliver Loveday:Book A Call with OilverConnect with Oliver on LinkedinFollow Dr. Dave Nicol for More Leadership Insights:Follow Dr. Dave: @drdavenicolLearn more about the Veterinary Leadership AcademyEnjoyed this episode?Leave a review on iTunes and share it with your veterinary colleagues!Mentioned in this episode:Mentioned in this episode:Is managing conflict and stress within your team becoming a daily struggle? Are strained relationships and unresolved tensions holding your veterinary practice back? For many practice owners, navigating the complexities of team dynamics can be overwhelming. Without the right skills, stress and conflict can quickly escalate, affecting your practice's culture and performance. At the Veterinary Leadership Academy, we specialize in helping practice owners develop the skills to manage conflict and...

In episode 84 of the Medical Nursing Podcast, we're chatting about a rare but often controversial disease - canine brucellosis. And before you hit pause thinking ‘that's great, Laura, but I'll never see that' - let me gently stop you there. Even if you're not seeing brucella cases, there's a good chance you'll be testing for it. It's a disease gaining more and more attention in veterinary medicine, particularly with the rise of travelling dogs and international adoption from endemic countries. And if you see a positive result on your in-house test, it comes with a very long list of clinical, legal, ethical, and personal considerations, which can be really challenging to deal with. So in this episode, we're going to cover: What brucellosis is and how it affects our patients Where the current evidence stands on testing and treatment The real risks to human health What you need to do when you suspect or are managing a brucellosis patient And how to advocate for safety while still giving great care --- Resources mentioned in this episode:

In this episode of the VetMed Mind, Rachel Teichberg sits down with Dr. Jason Coe & Dr. Jane Shaw to explore the art and science of building stronger client relationships.Dr. Jane Shaw, a Professor at Colorado State University, is a leading expert in veterinarian-client-patient communication and clinical interviewing. Dr. Jason Coe, Professor at the Ontario Veterinary College and VCA Canada Chair in Relationship-Centred Veterinary Medicine, has spent two decades advancing communication, primary care, and the human-animal bond. Together, they bring a unique blend of expertise and insight, sharing highlights from their 2024 book, Developing Communication Skills for a Veterinary Practice, to help you build stronger client relationships and a more compassionate practice.To learn more about Dr. Coe & Dr. Shaw's passions in life and work:Check out their book - https://www.wiley.com/en-us/Developing+Communication+Skills+for+Veterinary+Practice-p-9781119382713Follow Dr. Shaw's LinkedIn - https://www.linkedin.com/in/jane-shaw-0785866/Follow Dr. Coe's LinkedIn - https://www.linkedin.com/in/jason-b-coe-690190262/?originalSubdomain=caThe VetMed Mind is a podcast project about sharing inspirational stories, lessons, and successes from the fantastic people of the veterinary industry.

In this episode, Andrea and David sit down with Dr. Marisa Brunetti, Chief Veterinary Officer and practicing veterinarian at IndeVets. A passionate lifelong learner, Dr. Brunetti shares how she empowers emerging leaders in the veterinary field—equipping them with the tools, mindset, and confidence to continue growing both personally and professionally.   So, grab your coffee or pour a glass of wine, and join us for an engaging conversation. Stay happy and sane!

In episode 83 of the Medical Nursing Podcast, we're talking all things CIRDC - canine infectious respiratory disease complex - or to use its old name, “kennel cough”. We see these patients super commonly - but it's not always a case of ‘just' a bit of kennel cough. That name undersells how complex, contagious (and at times serious) this disease can be. In this episode, we're going to look at what CIRDC actually is, the different pathogens that can cause it, and the signs we see in patients with it - as well as the nursing care these patients need, and the skills we can use when delivering that care. So if you're ready to give even better care to these patients, this episode is for you. --- BRAND NEW ways to learn with me:

In this episode, I'm diving deep into one of the most important topics for veterinary practice owners and managers as we head into 2025: how to build a predictable, measurable, and scalable client acquisition system. If you've been feeling the pressure from economic uncertainty, changing pet owner behaviors, and the ever-growing competition from corporate groups, you're not alone. I know firsthand how stressful it can be when your appointment book is packed one week and then unexpectedly quiet the next. The days of “if you build it, they will come” are long gone, and it's time to get proactive about filling your schedule with the right clients. In this episode, I break down the three pillars that every modern veterinary practice needs to thrive: targeting, tracking, and scalability. I'll walk you through how to identify and attract your ideal clients—those who truly value your services and fit your practice culture — using data from your PIMS and advanced targeting tools. We'll talk about how to make your marketing efforts measurable, so you know exactly which campaigns are driving results (and which ones aren't), using tools like call tracking, UTM parameters, and Google Analytics. And most importantly, I'll share strategies for scaling your client acquisition so you can grow your practice predictably, avoid the feast-or-famine cycle, and respond quickly to slow periods with confidence. Whether you're just starting to build your marketing system or looking to refine what you already have, I'll also cover common pitfalls to avoid — like overcomplicating your campaigns, relying on gut feelings instead of data, and missing out on key tracking opportunities. By the end of this episode, you'll have actionable steps to audit and improve your client acquisition process, plus expert recommendations to help you future-proof your practice. So grab a notebook, tune in, and let's get your veterinary practice set up for measurable, sustainable growth in 2025 and beyond!

In this conversation, Dr. Jennifer Welser shares her journey from a practicing ophthalmologist to a transformative leader in veterinary medicine. She discusses her role at Arista Advanced Pet Care, where she empowers veterinarians to become business owners and emphasizes the importance of communication, coaching, and technology in veterinary care. Dr. Welser also reflects on her experiences in corporate leadership at Mars Veterinary Health and the challenges and rewards of navigating the veterinary profession. In this conversation, Jennifer Welser discusses her journey in veterinary medicine, emphasizing the importance of relationships, the vision for her company Arista, and the integration of technology in veterinary practices. She shares insights on the evolving landscape of veterinary ownership and the future of specialists, while also highlighting the significance of innovation and entrepreneurship in the field. The discussion reflects on personal growth, leadership, and the balance between professional responsibilities and personal fulfillment. Chapters 00:00 From Practice to Leadership: A Journey in Veterinary Medicine 07:06 The Impact of Ownership on Veterinary Professionals 13:37 Selecting the Right Veterinarians for Leadership Roles 21:18 Navigating the C-Suite: Communicating in a Non-Veterinary World 30:03 Navigating Challenges in the Veterinary Industry 36:17 Transitioning to Leadership Roles in Veterinary Medicine 36:44 New Chapter 42:25 Building Connections and Relationships in Veterinary Leadership 44:00 The Vision and Model of Arista Veterinary Group 49:38 Innovative Leadership and Ownership Models in Veterinary Practices 58:01 Optimizing Workflow in Veterinary Care 01:03:34 Understanding Client Goals in Veterinary Medicine 01:09:46 Innovative Ideas and Inventions in Veterinary Practice 01:16:11 Balancing Multiple Ventures and Finding Joy 01:21:40 Embracing Your Voice in Veterinary Medicine 01:23:15 DVM Off Script Closer.mp3 Arista Advanced Pet Care: https://aristapetcare.com/  Instinct: https://instinct.vet/  Jennifer Welser Linkedin: https://www.linkedin.com/in/jenniferwelser-dvm-dacvo/  Jennifer's Bed and Breakfast: https://www.bakerbayretreat.com/ Submit experiences you would like us to unpack in our Lead By Example episodes here: choosepeoplelovepets@outlook.com  Follow for more:  FB: https://www.facebook.com/profile.php?id=61556480229406&mibextid=LQQJ4d  IG: https://www.instagram.com/choosepeoplelovepets?igsh=MTVzZjc4ZHE4MWd2NQ%3D%3D&utm_source=qr  LI: https://www.linkedin.com/company/choose-people-love-pets/ 

Today we're talking all about a disease I hope you never see (because it's awful) - but one that's hard to spot and even harder to nurse - canine distemper virus. Thankfully, due to vaccination, it's rare - but we do see it, and when we do, it's a real challenge. To care for these patients confidently, and stop the spread of this incredibly contagious disease, we first need to understand it - and that's what I'm here for today. In the next 20 minutes or so, we'll discuss what distemper virus is, how it progresses and the impact it has on our patients, as well as how we spot it early, test for it, and - most importantly - give patients with it the best care we can. So if the only time you've seen distemper mentioned is in your college notes or when discussing vaccinations - listen on, because I've got you covered. --- BRAND NEW ways to learn with me:

Let's face it - lepto is basically everywhere, and it's often frustrating to manage. These patients aren't straightforward to care for, and the PPE and barrier nursing only makes it more challenging. There's a lot we can do to support these patients, though. So if you've ever found yourself caring for a lepto patient and wondering what you can do to REALLY help them, seen one go south and want a bit of a confidence boost, or you feel like you want to do more to care for these patients than administer treatments and tick boxes on a hospital sheet, then this episode is for you. In episode 81 of the Medical Nursing Podcast, we'll look at what lepto is, how it affects our patients, the common complications we see and how we diagnose and treat it - and, most importantly, the top 4 things YOU need to be doing as a nurse or technician when caring for a leptospirosis patient. --- Resources mentioned in this episode

Want to feel more confident reading dental x-rays? Join our FREE training on radiographic interpretation! https://ivdi.org/rad Ready to elevate your veterinary dentistry skills? Request an invite to the Veterinary Dental Practitioner Program: https://ivdi.org/inv  --------------------------- Host: Dr. Brett Beckman, DVM, DAVDC, FAVD In this episode, we tackle key aspects of surgical extractions and radiographic interpretation. Learn practical tips to enhance your dental procedures and improve patient outcomes. What You'll Learn: ✅ How to determine the best time to perform an extraction. ✅ Proper patient positioning for comfortable and efficient extractions. ✅ Optimal incision placement for effective flap creation. ✅ Correct instrument handling, from scalpel to diamond bur. ✅ Techniques for successful root tip removal. ✅ How to approach radiographic interpretation. ✅ Treatment options based on owner compliance and bone loss severity. ✅ The importance of curettage and hyaluronic acid in periodontal defect management. Key Takeaways: ✅ Knowing when to extract is crucial for efficient case management. ✅ Patient positioning significantly impacts extraction ease. ✅ Proper debridement of granulation tissue is essential for preventing disease progression. ✅ Owner compliance plays a vital role in determining treatment success. ✅ Hyaluronic acid can be a valuable tool in managing minor bone loss. --------------------------- What are your biggest challenges with surgical extractions? Share your thoughts and questions in the comments below! --------------------------- veterinary dentistry, surgical extractions, radiographic interpretation, vet dental show, Brett Beckman, DVM, DAVDC, FAVD, periodontal disease, dental extractions, veterinary education, veterinary CE, IVDI, dental radiography, root tip removal, hyaluronic acid, curettage, bone grafting, veterinary practice, general practice, veterinary technician

We see anaemia in cats pretty frequently, but it isn't always down to things like IMHA or haemorrhage.  There are infectious causes as well, and we need to be aware of them as veterinary nurses and technicians, so we can care for our patients well (and confidently!) and advise our clients accordingly. The main one we think about in cats is feline infectious anaemia, aka haemoplasmosis - and that's exactly what we'll be discussing today. This disease is more common than you might think, with up to 27% of cats testing positive - and many of these patients presenting with severe anaemia requiring prompt treatment and nursing care. So if you've ever felt a little unsure when managing an anaemic cat, wondered why your vet is treating anaemia with antibiotics, or felt like there must be more you can do to help these patients, we'll dive into it all in this episode. --- Resources mentioned in this episode:

Send us a textLife insurance is about more than just replacing income — especially for veterinary practice owners. In this episode of The Smarter Vet Podcast, Tom Seeko and CJ Burnett break down the five key insurable interests every practice owner should understand: human life value, business value, key person coverage, outstanding debts and mortgages, and estate planning strategies. You'll learn how each of these plays a role in protecting your practice, securing your family's future, and ensuring your business can thrive even during unexpected challenges. Tune in to discover how proper risk management through life insurance can help you build a more resilient and confident financial future.Smarter Vet Podcast-https://flveterinaryadvisors.com/smarter-vet-financial-podcast/Watch the no cost 5 part video course to review your finances and see where you could be doing better in your finances. 5 Foundational Steps to Financial Balance Video Course-http://series.flvetadvisors.com/Find out what you could be overlooking within your practice by taking our brief assessment Test My Personal Financial IQ-https://flveterinaryadvisors.com/personal-test/Sign up for a complimentary phone call to talk about how to get better use of all the cash inside your practice. Schedule a time-https://flveterinaryadvisors.com/contact-usCheck out our social media channels Facebook-https://facebook.com/flvetadvisors LinkedIn-https://linkedin.com/company/flvetadvisors YouTube-https://www.youtube.com/channel/UCAK-PzGDIch3vzKiAjWVrQQ

In this episode, we break down the real meaning of branding and why it's the sum of every experience, every touchpoint, and every memory people have with your practice. Danielle shares some fantastic insights on how to go beyond just visuals—like logos and colors—and focus on the details that truly matter, from the way your team answers the phone to the scent in your waiting room. We talk about the three core branding questions every practice owner should ask before even thinking about design: What problem do you solve? How do you solve it differently? And who do you solve it for? Danielle also walks us through how to find your emotional core by channeling your “inner toddler” and asking “why” until you get to the heart of your brand's purpose. We also dive into the importance of backing up your brand promises with real action, the difference between brand promises and core values, and why being authentic and consistent is key to building trust with both clients and your team. Danielle shares some great examples of employer branding, showing how practices can attract the right team members by being clear about who they are—and who they're not. We cover how to maintain brand consistency as you scale, the importance of ongoing brand management, and how to keep your messaging human and specific in the age of AI. If you're wondering when to start thinking about branding, Danielle's advice is clear: the sooner, the better—ideally before you even open your doors. We also talk about why it's okay (and actually necessary) to be picky about the clients you attract, and how serving everyone can actually hurt your brand in the long run. Whether you're just starting out or looking to take your practice's brand to the next level, this episode is packed with actionable tips, real-world examples, and expert advice to help you build a veterinary brand that resonates and endures. Tune in to learn how to create a brand that's more than just a logo—it's a lasting promise to your clients, your team, and your community.

In this episode of Choose People Love Pets, host Brianna Armstrong interviews Dr. Jack Murray, a recent veterinary graduate who has successfully navigated a non-traditional career path. Dr. Murray shares his journey of paying off student loans in just 10 months, launching a luxury dog crate company, and providing in-home euthanasia services. The conversation explores themes of entrepreneurship, emotional resilience in veterinary practice, and the importance of supportive relationships. Dr. Murray emphasizes the need for veterinarians to challenge traditional career paths and pursue what truly brings them joy and fulfillment. Dr. Jack Murray LinkedIn: https://www.linkedin.com/in/jack-murray-3b2303237/ Murray Kennel Company: https://murraykennelcompany.com/password  Follow for more:  FB: https://www.facebook.com/profile.php?id=61556480229406&mibextid=LQQJ4d  IG: https://www.instagram.com/choosepeoplelovepets?igsh=MTVzZjc4ZHE4MWd2NQ%3D%3D&utm_source=qr  LI: https://www.linkedin.com/company/choose-people-love-pets/  Chapters 00:00 Introduction to Dr. Jack Murray's Journey 02:51 Pursuing Dreams and Passion Projects 05:29 Navigating Emotional Well-being in Veterinary Medicine 08:33 Exploring Non-Traditional Veterinary Paths 11:39 The Gratitude of In-Home Euthanasia 14:21 Balancing Work and Life as a Relief Veterinarian 17:05 Transitioning from General Practice to Relief Work 19:58 Building Confidence in Veterinary Practice 23:04 Financial Strategies for New Graduates 25:56 The Importance of Mentorship and Support 28:55 Launching the Murray Kettle Company 32:21 From Idea to Prototype 39:06 Navigating the Challenges of Entrepreneurship 45:11 Embracing Change and Overcoming Fear 50:05 Financial Freedom and Smart Investments 01:04:13 Redefining Success in Veterinary Medicine

In episode 78 of the Medical Nursing Podcast, we're discussing a topic that has undergone significant changes in the last few years: feline infectious peritonitis, or FIP. When I started nursing, FIP was my LEAST favourite disease. I hated it - seeing so many young, gorgeous cats suffering so much with nothing we could do about it.  I remember being told in practice that every FIP cat needed euthanising, because there was no point trying to do anything else.  However, now that treatment options exist, we're seeing many more cases, and with that, we're using a lot more of our nursing skills when caring for them. To nurse these patients confidently (and well!), we need to understand what FIP is, how it impacts our patients, how we recognise and diagnose it, and how we can make a difference to these patients as nurses and technicians. So, whether you're heading into a shift, listening in wards whilst preparing your patient's treatments, relaxing with a cuppa or walking the dog, let's spend the next half an hour breaking down FIP together.  --- Resources mentioned in this episode:

Patients with infectious diseases can be challenging to care for, especially when we're juggling critical conditions while not being able to get as close to our patients as we'd like. In episode 77 of the Medical Nursing Podcast, we're demystifying two of the most common feline infections we see - feline leukaemia virus and feline immunodeficiency virus, aka FeLV and FIV. If you've ever found yourself nursing a stray cat with suspicious bite wounds, or you've had a patient test positive on a SNAP test and thought 'What now?' this episode is for you. We'll discuss what these diseases are, how they differ, and how they impact our patients, as well as the nursing care and client education that affect our patients' quality of life - so you can spend less time feeling unsure about their disease, and more time focusing on giving great care. --- Resources mentioned in this episode:

Caffeinators, this is a HEAVY episode. But it is one you ABSOLUTELY need to tune in to. You may remember our episode with Kelly Foltz from 2023 where she touched on the idea of futile care and has since been involved in researching this topic (link below). In this most recent discussion we try to define and label this idea, which proves to be very tricky and as yet is still undecided. But the fact remains, as evidenced by her research, we all have, or will, experience futile care in veterinary medicine. That "why are we doing this" patient. This episode starts that discussion and hopefully many more because we need to be preparing all future veterinarians and credentialed technicians for this. We need to learn to identify it, talk about it, and develop steps to mitigate it because it is not going away. DO NOT miss this episode. Show Links: The first paper by Peterson et al focused on clinicians: https://avmajournals.avma.org/view/journals/javma/260/12/javma.22.01.0033.xml   The paper I co-authored focused on technicians: https://avmajournals.avma.org/view/journals/javma/263/4/javma.24.10.0659.xml; published this year.   Today's Veterinary Practice article, may be more accessible than the research papers: https://todaysveterinarypractice.com/practice-management/recognizing-futile-care-in-veterinary-medicine/   Hastings Center For Bioethics article by Dr. Peterson and Dr. Boyd: https://www.thehastingscenter.org/veterinarians-often-provide-futile-care-doing-so-comes-at-a-cost/   Marie Holowaychuk blog post: https://marieholowaychuk.com/2022/08/03/futile-care-and-the-impact-on-wellbeing-in-veterinary-medicine/   Practical Bioethics from 2023: https://www.practicalbioethics.org/whats-new/three-definitions-of-medical-futility-and-how-to-balance-them/   Human paper from 2005: https://pubmed.ncbi.nlm.nih.gov/16159066/   AMA paper from 2007: https://journalofethics.ama-assn.org/article/medical-futility-legal-and-ethical-analysis/2007-05 Our Links: Check out our sponsor https://betterhelp.com/vettechcafe for 10% off your first month of therapy Follow us on Facebook: https://www.facebook.com/vettechcafe Follow us on Instagram: https://www.instagram.com/vettechcafepodcast Follow us on LinkedIn: https://www.linkedin.com/company/vet-tech-cafe Like and Subscribe on YouTube: https://www.youtube.com/channel/UCMDTKdfOaqSW0Mv3Uoi33qg Our website: https://www.vettechcafe.com/ Vet Tech Cafe Merch: https://www.vettechcafe.com/merch If you would like to help us cover our podcast expenses, we'd appreciate any support you give through Patreon. We do this podcast and our YouTube channel content to support the veterinary technicians out there and do not expect anything in return! We thank you for all you do.

Lisa Grulke and Cat Munson - Animal Center for Emergency and Specialty (ACES) On the Reality of Working in Veterinary Medicine: "You're gonna have to talk with the family that can't necessarily afford to take care of their animal all the time. You're gonna have to lift a 80 pound dog. There's just certain things where we can make your life easier and better financially, but there's certain things that are just part of the job." The veterinary field is a challenging one.  For those that are working in the field, you need to work with animals that cannot necessarily tell you what hurts.  On the same side, they are communicating with the variety of pet owners.  Another significant issue comes down to the money.  Many people have left the veterinary profession for other, arguably easier, jobs for similar pay. The veterinary field is a business that requires the love of pets to be accepted as part of the reason you are in the field. Add onto the issue of growing demand as populations climb and pet ownership grows along with it and the declining or typically static existence of veterinary care facilities makes the business of veterinary medicine interesting, to say the least. Lisa Grulke and Cat Munson saw the need, and decided to build from scratch a veterinary practice of their own, the Animal Center for Emergency and Specialty (ACES) in Madison, Wisconsin.  They went full in with a new building, new equipment and processes for everything gained through their individual veterinary paths. Listen as Lisa and Cat explain how they got to be the admirable veterinary entrepreneurs they are and how they came to make the decisions they did.  The process was seemingly clinical in execution and the result has been nothing shy of amazing. Enjoy! Visit Lisa and Cat at: https://acesvetmed.com/     Podcast Overview: 00:00 Following My Husband's Career Path 06:02 Career-Specific Tracking Schools 08:36 Farm Production Challenges 11:37 Wildlife Conservation Career Challenges 14:48 Veterinary Staff Shortages Escalate 17:31 "Valuing Licensed Technicians' Worth" 20:59 Building Trust Through Relief Work 24:34 Evening Urgent Care Focus 26:34 Demographic Survey for Market Analysis 29:26 Collaborative Emergency Care During Pandemic 33:33 Chemotherapy Misunderstanding Explained 37:14 Optimizing Veterinary Clinic Layout 39:22 Building Transformation Insight 45:24 Networking Through University Program 46:07 Overconfident Small Business Owners 50:46 Relying on Unreliable Fax Machines 55:25 Office Troubleshooting & Cloud Solutions Podcast Transcription: Speaker [00:00:00]: I got into an argument with one of my friends on the playground and said, screw this. I'm not working with people because people are awful. And so then I was like, well, I'm gonna work with animals instead. And I stuck with it. Speaker [00:00:12]: You have found Authentic Business Adventures, the business program that brings you the struggle stories and triumphant successes of business owners across the land. Downloadable audio episodes can be found in the podcast link found@drawincustomers.com we are locally underwritten by the bank of Sun Prairie, and today we're welcoming, preparing to learn from Cat and Lisa of ACEs Veterinary. So, Cat and Lisa, how is it going today? Speaker [00:00:37]: Good. Speaker [00:00:37]: Pretty good. A little bit tired, but we're good. Speaker [00:00:40]: We're here. Speaker [00:00:41]: Let's start out with foundation. Tell us what ACEs is. Speaker [00:00:44]: So ACEs, or Animal Center for Emergency and Specialty, is a brand new after hours urgent care in the Madison area. We also have oncology during the week. But our primary focus and where it was born from was extending the reach and availability of care for sick or injured pets. Speaker [00:01:03]: All right, does ACEs stand for something? It's an acronym, right? Speaker [00:01:07]: Yep, yep, yep. All right,

Send us a textVeterinary teams are complex systems where communication, shared goals, and mutual respect directly impact workplace satisfaction and staff retention. In this enlightening conversation, researchers Natasha Janke and Jason Coe reveal groundbreaking findings on the power of relational coordination in veterinary practice.Originally developed in the airline industry to understand Southwest Airlines' exceptional performance, relational coordination has transformed healthcare delivery across multiple fields. Now, for the first time, this powerful framework has been applied to veterinary medicine with remarkable results. Natasha explains that relational coordination thrives in environments characterized by time pressure, uncertainty, and interdependence between roles—a perfect description of the veterinary workplace.Their research demonstrates significant positive associations between relational coordination and healthier psychological workplace climate, increased job satisfaction, and perhaps most critically for practices struggling with staffing challenges, reduced intention to leave. By focusing on seven core components—frequent, timely, accurate, and problem-solving communication, alongside shared goals, shared knowledge, and mutual respect—veterinary teams can transform their workplace culture.Dr. Coe's twenty-year journey pursuing this research reveals how veterinary practices can use relational coordination as a diagnostic tool to identify specific areas for improvement rather than implementing broad, sweeping changes. The visual mapping of role interdependencies provides practice leaders with clear insights into team dynamics that might otherwise remain invisible. Both researchers emphasize the importance of including clients in the relational coordination framework, recognizing pet owners as essential members of the veterinary healthcare team.Listen now to discover how strengthening your team's relational coordination could revolutionize your practice culture, improve staff retention, and ultimately enhance patient care. The evidence is clear—how we work together truly matters for everyone involved in veterinary medicine.JAVMA article: https://doi.org/10.2460/javma.24.09.0570INTERESTED IN SUBMITTING YOUR MANUSCRIPT TO JAVMA ® OR AJVR ® ? JAVMA ® : https://avma.org/JAVMAAuthors AJVR ® : https://avma.org/AJVRAuthorsFOLLOW US:JAVMA ® : Facebook: Journal of the American Veterinary Medical Association - JAVMA | Facebook Instagram: JAVMA (@avma_javma) • Instagram photos and videos Twitter: JAVMA (@AVMAJAVMA) / Twitter AJVR ® : Facebook: American Journal of Veterinary Research - AJVR | Facebook Instagram: AJVR (@ajvroa) • Instagram photos and videos Twitter: AJVR (@AJVROA) / Twitter JAVMA ® and AJVR ® LinkedIn: https://linkedin.com/company/avma-journals

Dr. Jill Clark is on a mission — not to maintain the status quo, but to revolutionize veterinary medicine. In this episode, she shares her winding path from the film industry to founding Ignite, why she's fiercely dedicated to elevating veterinary receptionists, and how she's learned to lead with honesty, integrity, and courage. We talk about: The “frozen chicken” moment that launched her vet med career Why CSRs deserve education, recognition, and investment How to fire with compassion — and why it matters Creating cultures where people stay, grow, and thrive The power of magical moments in client experience This episode is packed with wisdom for anyone who cares about leadership, culture, and doing vet med better. Chapters 00:00 Introduction and Personal Connections 03:05 Mission and Revolution in Veterinary Medicine 05:59 Elevating Veterinary Receptionists 09:02 The Importance of Education in Veterinary Practices 12:01 Career Path and Transition to Veterinary Medicine 21:05 Lessons from the Film Industry 28:02 Leadership and Accountability in Veterinary Medicine 35:11 The Importance of Honest Conversations 39:25 Building a Strong Team Culture 41:27 Hiring for Cultural Fit 46:11 Interviewing Strategies for Success 49:52 Creating Exceptional Client Experiences 01:04:54 The Journey of Building Ignite 01:15:46 Expanding Horizons: Innovative Learning Solutions 01:21:40 Setting Boundaries: Preventing Burnout in Veterinary Practice 01:26:18 Cultivating Culture: The Importance of Hiring 01:30:15 Navigating Leadership: The Art of Firing 01:36:02 Core Values: Building a Strong Team Culture Follow for more:  FB: https://www.facebook.com/profile.php?id=61556480229406&mibextid=LQQJ4d  IG: https://www.instagram.com/choosepeoplelovepets?igsh=MTVzZjc4ZHE4MWd2NQ%3D%3D&utm_source=qr  LI: https://www.linkedin.com/company/choose-people-love-pets/ 

In episode 76 of the Medical Nursing Podcast, we're chatting all about something that honestly baffled me when I was working in general practice (and in my very early referral nursing days), and that's chylothorax. As far as I was concerned back in 2015, before I lived and breathed medicine, a chylothorax would have been just another patient needing a thoracocentesis.  I didn't understand what was causing the disease or its impact on the patient. And aside from them being a respiratory patient and needing monitoring, I had NO idea what nursing actions I could take to make things better - I didn't really know how to help.  But when I started learning what a chylothorax was, why it happens, and what we can do to help these patients? That's when I stopped feeling out of my depth, and realised that I CAN make decisions as a vet nurse, and my actions WILL help my patients. So in this episode, I want to share the three essential things you NEED to know about chylothorax - and more importantly, how to turn that knowledge into nursing care that really helps your patient. So next time you're handed a patient with chylothorax, you'll know exactly what to watch out for and exactly how to help them. --- Resources mentioned in this episode:

In this episode, Andrea and David chat with Dr. Dani Rabwin, DVM, founder, owner, and CEO of Ready, Vet, Go! Together, they talk about the importance of mentorship in veterinary medicine, not just in the clinical setting but in critical thinking and mental health aspects as well. Dr. Rabwin's mentorship program has proved to be beneficial not only for newly graduated veterinarians but for the mentors in the program as well, who have been in the veterinary field for 20-plus years! Her remote programs are designed to build confidence, competence, and connection to help achieve long-term career success. So, grab your coffee or pour a glass of wine, and join us for an engaging conversation. Stay happy and sane!   Guest Links: https://www.linkedin.com/in/dani-rabwin-dvm-18034b217/ https://readyvetgo.co/   Our Links: Website: https://www.pawsitiveleaders.com/   FB: https://www.facebook.com/PAWSitiveLeaders   IG: https://www.instagram.com/pawsitiveleaders/   Furpaws Consulting: https://www.furpawsconsulting.com/   Andrea Crabtree-Wood (Host) LinkedIn: https://www.linkedin.com/in/andrea-crabtree-bs-cvpm-sphr-phrca-ccfp-fear-free-000a7985/  David Liss (Host) LinkedIn: https://www.linkedin.com/in/david-liss-mba-cvpm-rvt-6915743b/ To learn more about our social media: http://www.dogdaysconsulting.com   LinkedIn: https://www.linkedin.com/in/rhondabellcvpm/  

Dr. Lisa Pinn McFaddin was raised in the Baltimore, Maryland area. She identified at an early age that she wanted to be a Veterinarian.She earned her Bachelor's Degree in Biology from Kenyon College in 2003 and her DVM from the Virginia-Maryland Regional College of Veterinary Medicine in 2007. Afterwards, she did a Small Animal Rotating Internship in Small Animal Medicine and Surgery in a private specialty hospital in the Chicagoland area.After her Internship, she worked in both Emergency and General practice as well as doing Relief work in the Chicagoland area. Looking for a new challenge, she earned her CVA from Chi University in 2013, followed by her Graduate Diploma in Veterinary Chinese Herbal Medicine from CIVT in 2015. She also is certified in Food Therapy from Chi University, and in Veterinary Spinal Manipulative Therapy as well as Veterinary Massage and Rehabilitation Therapy from the Healing Oasis.She moved back to Virginia in 2014 and worked in a few practices there before settling into her current position at Caring Hands Animal Hospital in Bristow, Virginia.Please enjoy this conversation with Dr. Lisa Pinn McFaddin as we discuss her education, work history, holistic training, her service on the AHVMA Board, and her book "Integrative Medicine in Veterinary Practice."

Send us a textSelling a veterinary practice is a major decision that requires careful planning and strategy. In this episode, Tom Seeko, co-founder of Florida Veterinary Advisors, sits down with Bill Murray, founder of Wiklow Healthcare Advisory, to discuss the evolving landscape of practice sales. With 25 years of experience in the veterinary industry—primarily in lending—Bill now helps veterinarians navigate their exit strategies.From financial readiness to understanding the emotional side of selling, they break down key factors every practice owner should consider. Whether you're thinking about selling in the near future or just starting to plan your exit, this conversation offers valuable insights on maximizing practice value, avoiding common pitfalls, and ensuring a smooth transition for your team and clients.Find Wicklow Healthcare Advisory on LinkedinFind Bill on LinkedinFind Wicklow Healthcare Advisory on XDiscover our book “Unleashed: The Financial Clarity Every Veterinarian Needs”Buy Now: Book – Unleashed | Florida Veterinary Advisors—–Extra resources galore!Listen to more episodes: https://flveterinaryadvisors.com/smarter-vet-financial-podcast/Watch the no cost 5 part video course to review your finances and see where you could be doing better in your finances.5 Foundational Steps to Financial Balance Video Course-http://series.flvetadvisors.com/Find out what you could be overlooking within your practice by taking our brief assessmentTest My Personal Financial IQ-https://flveterinaryadvisors.com/personal-test/Sign up for a complimentary phone call to talk about how to get better use of all the cash inside your practice.Schedule a time-https://flveterinaryadvisors.com/contact-usCheck out our social media channelsFacebook-https://facebook.com/flvetadvisorsLinkedIn-https://linkedin.com/company/flvetadvisorsYouTube-https://www.youtube.com/channel/UCAK-PzGDIch3vzKiAjWVrQQ

In our latest episode, I had the pleasure of diving deep into the world of email marketing with some fantastic guests from Family Pet Health. Joining me were Michael Shirley, co-owner of Family Pet Health, Stephen Shirley, their Director of Operations, and Haley Cameron, who handles social media and public outreach. We explored how veterinary practices can harness the power of email marketing to not only attract new clients but also engage and retain existing ones. This episode is packed with actionable insights that any veterinary practice can implement to boost their email marketing game. We kicked things off by discussing the current state of email marketing at Family Pet Health. Michael shared how their email efforts have been somewhat sporadic, primarily focusing on informational content. However, they've recently ramped up their email frequency, sending out more emails in the last few months than they did in the previous nine months combined. The challenge, as Michael pointed out, has been incorporating strong calls to action in these emails. We then delved into their specific goals, like increasing dental compliance and raising awareness about their fear-free certification. Stephen highlighted the ongoing challenge of improving heartworm compliance, emphasizing the need for better communication with clients. We also touched on the tools they're using, like Pet Desk and Mailchimp, and how they plan to leverage these platforms more effectively. One of the key takeaways from our conversation was the importance of setting clear expectations with clients regarding email frequency and content. We discussed strategies like welcome sequences for new subscribers, win-back sequences for lapsed clients, and nurturing emails that provide valuable information while encouraging action. Michael stressed the need for educational content that guides clients on the next steps, whether that's booking an appointment or learning more about specific services. Haley shared her experiences with community outreach events and how email marketing plays a crucial role in promoting these initiatives. We wrapped up by discussing the value of client feedback and how being responsive can help create a collaborative relationship with clients. Overall, this episode is a treasure trove of practical advice for any veterinary practice looking to enhance their email marketing efforts.

In this episode, Andrea and David chat with Rhys Giannarelli, Veterinary Practice Owner and owner of Innovative Veterinary Management Solutions where he provides veterinary leadership teams with the tools and strategies to get their practice on track  to accomplish their long term goals. Rhys gets candid with how he was able to provide a psychologically safe environment for his team that helps them work together to make decisions that best align with their practices core values.   So, grab your coffee or pour a glass of wine, and join us for an engaging conversation. Stay happy and sane!

In this episode, Andrea and David chat with Dr. Natalie Fayman DVM, iPEC Certified Professional Coach, Energy Leadership Index Master Practitioner, COR.E Wellbeing Dynamics Specialist, Owner of No Limits Coaching and Recovering Workaholic. Preventing and overcoming burnout in the veterinary field is a daunting task, but Natalie talks about finding the right tools to help those who know they need help but don't know where to start.    So, grab your coffee or pour a glass of wine, and join us for an engaging conversation. Stay happy and sane!

In this episode, I sit down with Dr. Tyler Troop of Performance Equine Associates for a down-to-earth conversation about life as a performance horse veterinarian. Dr. Troop shares his journey—from tackling the challenges of vet school to working with some of the top equine athletes in the industry. We dive into the realities of equine sports medicine, the latest advancements in keeping horses performing at their peak, and the dedication it takes to care for these incredible athletes. Dr. Troop's passion for his work is clear, and his practical, no-nonsense approach makes this a must-listen for anyone in the horse world. Whether you're in the industry or just love a good horse story, this episode is packed with insight, and real-world experience. Chapters: 00:00 Introduction 01:55 Passion for Guitars and Collecting 03:45 Transitioning to Veterinary Medicine 09:41 The Challenges of Vet School 19:05 Overcoming Struggles and Finding Purpose 28:39 Becoming a Veterinarian and Clinic Ownership 30:20 Choosing the Path of Equine Veterinary Medicine 39:05 The Challenges of Diagnosing Non-Verbal Patients 44:35 The High Stakes of Veterinary Medicine 51:00 The Emotional Rewards of Equine Care 57:48 Lessons Learned and Misconceptions in Veterinary Practice 01:02:20 Navigating Bad Advice and Personal Relationships 01:04:14 Evolution of Equine Care: Past vs Present 01:09:22 The Role of Technology in Equine Medicine 01:11:31 Therapies and Supplements: What Works? 01:13:52 The Comparison Game: A Personal Journey 01:15:45 Advice for Aspiring Veterinarians 01:19:28 Finding Your Why in Veterinary Medicine Enjoy the show!! This episode is brought to you by Kimes Ranch: https://kimesranch.com and Kerry Kelley Bits and Spurs: https://kerrykelleyspurs.com

Dr. Kerl is pleased to welcome Dr. Sibele Konno to the VCA Voice Podcast. In their conversation, she shares her journey into veterinary medicine, discussing her early inspirations, the landscape of veterinary education in Brazil, and the challenges faced by new graduates. Dr. Konno reflects on her career evolution, her leadership role at Petcare Brazil, and the importance of quality care in veterinary practices. The discussion highlights the significance of hands-on training, the impact of leadership in veterinary care, and the growth of Petcare Brazil under her guidance. In this conversation, Marie and Sibele discuss the innovative pet care services offered in Brazil, including specialized medical treatments and the importance of training new veterinarians through internship programs. They explore the challenges faced by veterinary technicians in Brazil and the potential for future certification. Their discussion also highlights the cultural differences in veterinary practices between Brazil and the U.S., as well as the evolving relationship between pet owners and veterinarians, emphasizing the need for effective communication and understanding of pet parents' expectations.Visit our website: vcavoice.comAll episodes produced by dādy creative

Fourth week of January, what'd you miss in vet med?Mashura, CUBEX parent co., bringing in $300MSerenity Vet offers a new reliefMixlab ramps their lab portfolioFDA and CBDCatch me at VMX!Helpful links:The Bird Bath substackUse of Cannabis-Derived Products, Including Cannabidiol, in Veterinary Practice; Request for Information

In her conversation with Dr. Kerl, Dr. Julia Georgesen shares her journey from aspiring veterinarian to Vice President of Strategic Sourcing at Mars Veterinary Health. She discusses her early influences, career development, and the challenges and rewards of owning a veterinary practice. Julia emphasizes the importance of teamwork, quality in veterinary medicine, and the role of partnerships in enhancing animal health. She also highlights her current responsibilities in sourcing and quality assurance, and the significance of having veterinary technicians involved in decision-making processes. Dr. Georgesen discusses the vital roles of veterinary technicians, the importance of sustainability in veterinary practices, and her involvement in charitable work aimed at improving access to veterinary care. She also shares insights on global vaccination efforts in Africa through her work with the Africa Network for Animal Welfare- USA and offers advice for veterinarians considering career changes, emphasizing the value of relationships and staying curious.Visit our website: vcavoice.comAll episodes produced by dādy creative

Send us a textVet Life Reimagined guest: Dr. Alexandra (Sasha) NefedovaDr. Sasha Nefedova was born in Russia to physician parents, and her early life was filled with international moves and learning multiple languages. She completed her veterinary degree at the University of Melbourne and worked in various clinical settings before finding her true passion in business. This podcast episode covers the challenges of uniting the important pair of clinical knowledge with business acumen, the importance of networking, and the evolving veterinary landscape in Australia. Join us as we explore Sasha's insights into the significance of financial management in veterinary practice and university settings and the future of veterinary medicine.Resources:

In this conversation, Dr. Peter Weinstein, Dr. Phillip Nelson, and Stacey Pursell delve into the significance of emotional intelligence (EQ) in the veterinary profession. They discuss the varying levels of EQ among veterinarians, the importance of feedback, and the necessity of strong communication skills. The conversation also touches on the current workforce challenges in veterinary medicine, the potential impact of new veterinary schools, and the controversial idea of mid-level practitioners.  Join us for another courageous conversation. --- Support this podcast: https://podcasters.spotify.com/pod/show/peterandphil/support

In this episode of the Making Ripples podcast, we are joined by the wonderful Kristi Martin, a behavior specialist with a diverse background in both the zoo and veterinary fields. Kristi shares her journey from caring for a wide variety of species in zoos to transitioning into the veterinary field, where she specialized in behavior care. She talks about her current work at the Richmond Animal Behavior Wellness Center, where she assists a veterinary behaviorist and runs a DigiTherm thermal scanner to help assess pain in behavior patients. Kristi's expertise shines as she discusses her experiences working with animals, including the shift from zoo work to veterinary care, and how her passion for learning has driven her to continually expand her skill set. From handling complex cases of fear, anxiety, and aggression in pets, to integrating the latest technology in veterinary behavior, Kristi's insights offer valuable lessons for both pet owners and animal care professionals. Listeners will be inspired by Kristi's approach to simplifying behavior modification plans, her dedication to making training practical for pet owners, and her emphasis on the importance of checking for pain or discomfort as a potential cause of behavior issues. With her varied experiences, Kristi provides a refreshing perspective on animal behavior and welfare. https://www.abwellnesscenter.com/

Lift your clinical game with our RACE approved clinical podcasts. Get your first two weeks free at ⁠⁠vvn.supercast.com⁠⁠  for more clinical confidence and better patient outcomes, or check out our Advanced Surgery Podcast at ⁠cutabove.supercast.com⁠.  Get case support from our team of specialists in our ⁠Specialist Support Space⁠. What if you asked the head of a famous business school for some veterinary business advice, but instead of telling you about a new system to increase productivity or some new marketing hack, he tells you to ‘focus less on the business side of veterinary practice'?  "You have to stop imposing a managerial mindset on these types of businesses - a 'business mindset.' Managerialism has seeped into everything - into industries where it shouldn't be. " An interview that started with the goal of helping vets get better at having difficult finance conversations quickly detoured into a discussion about: - The philosophy of veterinary business, - Why the managerialism  that works in some industries doesn't always translate well into ours, and - What true success could look like.  (Don't worry - we do also get insights on how to make those money conversations less stressful!)  Dr Paul Harrison is the Director of the MBA program and Co-Director of the Better Consumption Lab at Deakin University's School of Business, and Adjunct Professor at Sacred Heart University in Milan.The MBA program that Paul designed for Deakin ranks 1st in the world for class experience. Paul is a renowned  international speaker on issues related to consumer behaviour, public health and well-being, governance, and marketing.   Topics and Timestamps Money Conversations: Challenges and Strategies 04:50 Balancing Business and Values in Veterinary Practice 07:29 Rethinking Success: Beyond Financial Growth 12:17 Exciting News: Clinical Podcast Updates 17:24 Embracing Uncertainty and Value 19:32 Controlling the Customer Experience 24:08 Philosophical Approaches in Business 24:29 Understanding Customer Needs 25:45 Money Conversations in Veterinary Practice 27:15 Human Decision-Making in Emergencies 34:05 Emotional Management in Emergencies 40:30 We love to hear from you. If you have a question for us or you'd like to give us some feedback please get in touch via our contact form at ⁠thevetvault.com⁠, or catch up with us on ⁠Instagram⁠. And if you like what you hear, please share the love by clicking on the share button wherever you're listening and sending a link to someone who you think should hear this. 

In this VETgirl veterinary continuing education podcast, we interview Dr. Natalie Marks, CVJ on what we can do to improve our efficiency in veterinary practice... and therefore improve our veterinary work-life balance! She'll discuss her life hacks and tips - which including working smarter, not harder - with tools like artificial intelligence to empowering your team to building your team culture. Tune in to learn how we can improve efficiency in veterinary medicine, from texting our clients to not talking to your client as much, to making sure you are utilizing your veterinary technicians while empowering them!Sponsored By: CoVet

In this week's episode of "The Veterinary Viewfinder," Dr. Ernie Ward and Beckie Mosser, RVT, MPA, shine a spotlight on the crucial yet often unsung role of veterinary practice managers.  November 10-16, 2024, is Veterinary Practice Manager Recognition Week, a time dedicated to acknowledging the dedication and tireless efforts these professionals bring to veterinary clinics.  Dr. Ward and Beckie dive into practice managers' daily responsibilities and challenges, from streamlining clinic operations to fostering a positive workplace culture that helps teams thrive despite challenges. They share insights on how these managers create stability and continuity, ensuring clinics run smoothly and clients receive the best care. The episode also highlights ways veterinarians and teams can show their appreciation and make practice managers feel valued, from a simple thank-you to organizing small celebrations in their honor. Tune in to discover why a strong practice manager can genuinely be the backbone of a veterinary clinic! If you enjoy our podcast, please leave us a 5-star review on Apple Podcasts or your preferred platform. Your support helps us connect with more veterinary colleagues. We'd love to hear your thoughts on this topic! To learn more, visit the Veterinary Hospital Managers Association (VHMA) website: https://bit.ly/48JVTAd Please share your thoughts with us on Facebook or Instagram at @VeterinaryViewfinder or VeterinaryViewfinder@gmail.com. #veterinary #veterinarytechnician #veterinary #podcast #veterinarypodcast #vettechpodcast #vetpodcast #VHMA #practicemanagers

In today's VETgirl online veterinary CE podcast, we chat with Dr. Jane Shaw, PhD and Dr. Jason Coe, PhD on the importance of putting communication skills into veterinary practice. Why should you invest in developing communication skills in your veterinary practice? In this Part 2 (of 2) VETgirl communication podcast, we talk about the importance of investing in the beginning and ending of an appointment, how to involve the pet owner in diagnostic and treatment plan, and how these communication skills translate to your teams interactions! If you haven't listened to Part 1, check that out first HERE.Sponsored By: Antech

Are you struggling to find a veterinarian to care for your horse? You are not alone! The number of large animal veterinarians is diminishing and reaching a crisis point. Listen to Dr. Lacher describe the reasons why and what you can do to ensure that you have a vet when you most need it for your horse.

In a recent episode, I had the pleasure of chatting with Ariel Putter, a seasoned social media and content creator marketer with a rich background in veterinary marketing from her time at Spot On Veterinary Hospital. Now focusing on consulting for veterinary practices and brands, Ariel shared some incredible insights on how digital marketing can transform veterinary practices. We dove deep into social media strategies, especially the power of TikTok and short-form video content, to boost visibility and engagement with potential clients. One of the key takeaways from our conversation was the importance of authenticity over production. Ariel pointed out that audiences today are drawn to genuine, relatable content rather than overly polished videos. This trend is part of a broader "de-influencing" movement where consumers are becoming more skeptical of traditional marketing tactics. She emphasized capturing real moments within the practice, like behind-the-scenes looks or spontaneous pet moments, and embracing imperfections. We also discussed effective engagement strategies, such as using humor and timely comments on trending videos, and the growing trend of using TikTok as a search engine. Ariel shared her experiences and actionable advice on optimizing content for search, balancing original content with trends, and leveraging AI for efficiency while maintaining a human touch. This episode is packed with valuable insights for any veterinary practice looking to enhance its digital marketing efforts. If you're looking to refine your strategy or just starting out, Ariel's advice on identifying your unique niche and involving your team in content creation can provide a solid roadmap for success. Don't miss out on this episode, and feel free to reach out to Ariel at arieljune@gmail.com or connect with her on LinkedIn for more expert guidance.

Self-care is crucial for a thriving veterinary career, yet everyday challenges often hinder our pursuit of well-being. This week on the Veterinary Viewfinder, we delve into some of the most common reasons people fail to adhere to self-care practices: too little time, money, and ability to do it. Our special return guest is  Rebecca Newman, a certified veterinary technician and well-being expert. Rebecca shares strategies to overcome self-imposed barriers, helping you kickstart your wellness journey. Join Dr. Ernie Ward and Beckie Mosser, RVT, MPA, as they explore practical tips for achieving a balanced, healthy life in the demanding world of veterinary medicine. Viewfinders, we're excited to welcome back Rebecca Newman, AAS, BA, Psy.M, CVT, who is the Assistant Director/Wellbeing Coordinator, Veterinary Technology at Appalachian State University Veterinary Technology program. To learn more about her work, visit here: https://rri.appstate.edu/faculty-staff/rebecca-newman-aas-bs-ms-cvt If you enjoy our podcast, please leave us a 5-star review on Apple Podcasts or your preferred platform. Your support helps us connect with more veterinary colleagues. We'd love to hear your thoughts on this topic!

In today's VETgirl online veterinary CE podcast, we chat with Dr. Jane Shaw, DVM, PhD and Dr. Jason Coe, DVM, PhD on the importance of communication in veterinary medicine. In this Part 1 of 2 communication VETgirl podcast, we'll talk about how to develop effective communication, how it can impact appointment efficiency and practice culture, and how you can serve as a role model for effective communication!