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Dr. Nathan Regier is joined by Marlene Chism to talk about conflict and drama, and how they are related to communication, compassion, and accountability. High-level leaders seek Marlene's expertise as a thought partner, advisor, or coach when going through periods of transition or change. Organizations seek Marlene's leadership development courses to teach mid-level and senior leaders strategic communication skills to initiate conversations that get results and increase accountability. Marlene is the author of four books, including Stop Workplace Drama; No-Drama Leadership; 7 Ways to Stop Drama in Your Healthcare Practice, and From Conflict to Courage: How to Stop Avoiding and Start Leading. Key Takeaways: [1:48] Marlene talks about why she chose to dedicate her career to equipping leaders with conflict and accountability communication skills. [3:07] What is the genesis of Marlene's book From Conflict to Courage? [4:45] How did Marlene structure her book to accomplish her goal? [6:15] How does Marlene define conflict? [7:55] Marlene explains how conflict is caused. [10:39] Marlene defines drama. [14:16] What is involved in building conflict capacity? [17:40] Marlene talks about the value of personal responsibility. [18:42] How do people misunderstand their responsibility? [20:34] Marlene unpacks emotional intelligence and explains why it is so important during conflict. [21:39] Marlene talks about integrity. [26:45] Marlene speaks of the danger of justification. [29:15] Marlene shares a tool to work with the resistance to change, nothing happens without willingness. [33:20] Marlene shares her perspective on compassion. [35:21] Marlene shares her passion for the topic of leadership identity. [37:27] Marlene's advice: Work on yourself and seek clarity. [38:57] Nate shares the highlights of an amazing conversation with Marlene Chism Mentioned in this episode: The Compassion Mindset Learn more about Marlene Chism Consulting. Follow Marlene Chism on Linkedin Tweetables: “Every major problem can be traced back to a conversation that should have happened, but didn't.” #oncompassion “There is no conflict unless there is inner conflict.” #oncompassion “Conflict is not the problem, mismanagement is the problem.” #oncompassion “The more responsibility you have, the more choices you should have.” #oncompassion “Change your interpretation and you will change your experience.” #oncompassion “Nothing happens without willingness.” #oncompassion
Workplace drama can affect every aspect of business: Employee engagement, productivity, teamwork, customer service, and, ultimately, your bottom line. And from frontline managers to top-level executives, leaders often do not realize how much they themselves actually contribute to the conflict and drama within their workplaces. Everyone has blind spots, so it's critical to evaluate how conflict and drama are showing up in your workplace culture and start addressing these costly issues instead of ignoring them. No workplace is immune to the effects of drama, so we've brought in Marlene Chism, the leading authority on building drama-free cultures, to discuss what leaders at every level can do to address this costly problem. Marlene is known for helping managers address “the elephant in the room” and initiate conversations that get results. She is a recognized expert on the LinkedIn Global Learning platform, and the author of “Stop Workplace Drama,” “No-Drama Leadership,” and “7 Ways to Stop Drama in Your Healthcare Practice.” Over the course of this episode, we cover: Why we need to change the narrative we tell ourselves if we are to manage conflict more effectively What we get wrong about conflict and workplace drama that makes leaders mismanage these situations Why no matter how many “soft skills” you learn, it's the Inner Game that will ultimately transform your leadership The distinct elements of conflict capacity, and how they can help leaders resolve workplace conflict Moving from command-and-control to servant leadership Please click the button to subscribe so you don't miss any episodes and leave a review if your favorite podcast app has that ability. Thank you! For transcripts and other available downloads, please visit the BetterManager website. © 2022 BetterManager
If there's one thing leaders everywhere want to avoid it's conflict in the workplace. Not only is workplace conflict counterproductive and stressful, but it makes everyone feel uncomfortable. But what if the problem is not with conflict itself, but with how we mismanage conflict? That's the perspective of conflict expert Marlene Chism, my guest for this episode of “Leadership Biz Cafe”. Marlene is an expert on identifying and stopping workplace drama, and she's worked with leaders to help them build drama-free workplace cultures that drive growth and long term success. Marlene also happens to be one of the very first guests I had on my podcast over 10 years ago when we talked about her book “Stop Workplace Drama”. This time, I've invited Marlene back on my podcast to talk to me about her latest book “From Conflict to Courage: How To Stop Avoiding and Start Leading”*. Over the course of this episode, Marlene and I discuss: What we get wrong about conflict that makes leaders mismanage these situationsThe three distinct elements of conflict capacity and how they can help leaders better manage workplace conflictWhy we need to change the narrative we tell about ourselves if we are to manage conflict more effectivelyThe two types of resistance we should be focusing on to resolve workplace conflictsHow getting out of our comfort zone is key to successfully manage conflict If you've been enjoying my podcast, I'd like to ask you to please take a quick moment to rate our podcast on your preferred podcast platform. And if you can, to also write a short review to help others discover my podcast and also benefit from the leadership insights shared on this show. https://open.spotify.com/episode/48DyGZSDx1CiL4s2bhCv0A?si=043db80422ee424e Noteworthy links: Buy Marlene's book “From Conflict to Courage” on Amazon*Learn more about Marlene's work - marlenechism.comListen to my interview with Marlene about her book “Stop Workplace Drama” *sponsored link that helps to support this podcast. As an Amazon Associate I earn from qualifying purchases.
พบกับผลงานที่ไม่ธรรมดาของโค้ชระดับแนวหน้าของประเทศ ที่มีความรู้ความสามารถในเรื่องศาสตร์การโค้ชบนพื้นฐานหลักการทำงานของสมอง ไขความลับสู่ความสำเร็จแห่งการบริหารจัดการความขัดแย้งของคนทุกระดับในองค์กรอย่างสร้างสรรค์และยั่งยืน และศาสตร์แห่งการโค้ชตนเอง ซึ่งนำไปใช้ได้จริงในชีวิตการทำงานและชีวิตส่วนตัว สามารถใช้เป็นคู่มือการโค้ชตนเองและทีมงาน เพื่อช่วยดึงศักยภาพด้านบริหารจัดการดราม่าในตนเองและในองค์กร ให้ประสบความสำเร็จอย่างราบรื่น เกิดเป็นทีมเวิร์คที่แข็งแรง ยั่งยืน และมีความสุข - Se-ed -
This special episode features an interesting conversation with guest expert, Marlene Chism, author of *No Drama Leadership* and *Stop Workplace Drama*. Today’s times are especially sensitive for leaders and those they serve.Marlene shares timely insights and tips about how to deal effectively with all kinds of drama in the workplace, especially during these challenging times.Find the full show notes at:https://workmatters.com/Dealing-with-Drama-in-the-Workplace
Have you ever had to have a difficult conversation at the workplace? Or resisted having one? Marlene Chism will help you feel much more at ease with having those difficult conversations.
Marlene Chism is a consultant, international speaker and the author of Stop Workplace Drama. Visit her at MarleneChism.com and StopWorkplaceDrama.com.
If you manage a healthcare practice, you're probably familiar with office drama. You know what I mean….the turf war between the billing manager and the front desk staff. The coder who hoards work to make herself look busy and important. Or the nurse practitioner whose patients adore her, but who acts like a queen bee with her colleagues. If any of this sounds familiar, help is available in this episode of Sound Practice. Our guest is author, executive educator, and consultant Marlene Chism. Marlene will provide practical strategies for how to elevate your leadership, implement strategic communication, and eliminate time-wasting drama. Join us for a lively conversation with Marlene Chism. Available on Apple Podcasts, Google Play, or wherever you get your podcasts. Use Promo Code/Coupon Code "CHISM" (no quotes) for a 20% discount on "7 Ways to Stop Drama in Your Healthcare Practice" www.greenbranch.com/stopdrama or call (800) 933-3711 or send an email to info@greenbranch.com. Marlene Chism can be reached at www.marlenechism.com
If you manage a healthcare practice, you’re probably familiar with office drama. You know what I mean….the turf war between the billing manager and the front desk staff. The coder who hoards work to make herself look busy and important. Or the nurse practitioner whose patients adore her, but who acts like a queen bee with her colleagues. If any of this sounds familiar, help is available in this episode of Sound Practice. Our guest is author, executive educator, and consultant Marlene Chism. Marlene will provide practical strategies for how to elevate your leadership, implement strategic communication, and eliminate time-wasting drama. Join us for a lively conversation with Marlene Chism. Available on Apple Podcasts, Google Play, or wherever you get your podcasts. Use Promo Code/Coupon Code "CHISM" (no quotes) for a 20% discount on "7 Ways to Stop Drama in Your Healthcare Practice" www.greenbranch.com/stopdrama or call (800) 933-3711 or send an email to info@greenbranch.com. Marlene Chism can be reached at www.marlenechism.com
Dr. Nate Regier is a former practicing psychologist and the co-founder and CEO of Next Element, a global advisory firm specializing in building cultures of compassionate accountability. His new book is Conflict Without Casualties: A Field Guide for Leading with Compassionate Accountability. Resources: * http://next-element.com/ – Website * http://next-element.com/blog/ – Blog * @NextNate – Twitter * @NextElement – Facebook * https://www.linkedin.com/in/nateregier/ – LinkedIn * Buy his book, Conflict Without Casualties: A Field Guide for Leading with Compassionate Accountability Sponsored by: * LEADx.org – subscribe to become 1% better every single day Subscribe on iTunes to join our Ambassadors Club: Please click here to subscribe on iTunes, and leave a quick rating. Nothing matters more for bringing the podcast to the attention of others. After you subscribe and leave a review, send an email to info at leadx dot org to let us know, and we'll invite you into the private LEADx Ambassadors Group on Facebook. Group members are eligible for ridiculously good prizes each month, have special access to me and LEADx guests, discounts on live events, and of course it's a great forum for peer-learning and support. Share: And, by all means, if you know someone you think would benefit, please spread the word by using the share buttons below. — What is LEADx and The LEADx Show with Kevin Kruse? Imagine if you could have the world's best executive coaches and leadership mentors whispering into your ear every morning on your way to work. Every weekday, there will be a new episode of The LEADx Leadership Show with an interview from a different thought leadership or business expert. Many of these guests are thought leaders, famous authors or high-profile CEOs from innovative startup companies. Others are creatives, artists, entrepreneurs or corporate career leaders. They have all achieved extreme success and they are willing to share practical advice on how to advance your career and develop your leadership and management skills by offering daily career tips on time management, productivity, marketing, personal branding, communication, sales, leadership, team building, talent management and other personal development and career development topics. There will be a new episode waiting for you every day just in time for your morning commute, morning treadmill session or whatever else it is you do to start your day. LEADx isn't just the name of this new podcast, it's the name of a digital media and online learning company that is re-imagining professional development for millennials and career driven professionals looking to break into manager roles or excel in current leadership and management roles. If you're looking for management training or professional development that is delivered in a fun and engaging way, sign up for our daily newsletter at LEADx.org. It's packed with life hacks, daily career tips and leadership challenges that will turn you into a high potential leader in no time. What does LEADx stand for? We are exploring leadership. We are about NEXT GENERATION leadership. We believe that professional training and workplace education has not kept up with advances ...
Join me for an enlightening interview with Marlene Chism, author of No-Drama Leadership and an expert of leadership effectiveness. We will discuss how to get to the root of drama, why it's best to not nip it in the bud and the biggest growth area leaders have. Marlene will share with us how enlightened leadership can lead to brilliant cultures.
Marlene Chism shares how to master resentment and frustration...along with best practices for channeling the the energy of anger. You'll Learn: How feelings of resentment and frustration indicate a lack of clarity The valuable message and energy embedded within anger The “Release Resistance” process to better handle anger About Marlene: Marlene Chism is a consultant and international speaker whose personal passion is to help people discover, develop and deliver their gifts to the world She’s the author of “No Drama Leadership,” "Stop Workplace Drama” and more. Marlene delivers her message on stopping drama and creating enlightened leaders through corporate retreats and client work, as well
Marlene Chism shares how to master resentment and frustration...along with best practices for channeling the the energy of anger. You'll Learn: How feelings of resentment and frustration indicate a lack of clarity The valuable message and energy embedded within anger The “Release Resistance” process to better handle anger About Marlene: Marlene Chism is a consultant and international speaker whose personal passion is to help people discover, develop and deliver their gifts to the world She’s the author of “No Drama Leadership,” "Stop Workplace Drama” and more. Marlene delivers her message on stopping drama and creating enlightened leaders through corporate retreats and client work, as well as at association meetings, universities, and other speaking engagements. View transcript, show notes, and links at http://AwesomeAtYourJob.com/ep219
Marlene Chism shares how to master resentment and frustration…along with best practices for channeling the the energy of anger.You'll Learn:1) How feelings of resentment and frustration indicate a lack of clarity2) The valuable message and energy embedded within anger3) The “Release Resistance” process to better handle angerAbout MarleneMarlene Chism is a consultant and international speaker whose personal passion is to help people discover, develop and deliver their gifts to the world She's the author of “No Drama Leadership,” “Stop Workplace Drama” and more. Marlene delivers her message on stopping drama and creating enlightened leaders through corporate retreats and client work, as well as at association meetings, universities, and other speaking engagements.Items Mentioned in this Show:Sponsor: TextExpander, the productivity multiplier – Now 20% off!!!Marlene's Website: MarleneChism.comMarlene's Books: No-Drama Leadership and Stop Workplace DramaMarlene's LinkedIn Learning course: Anger ManagementNeuroscientist: Dr. Joe DispenzaBook: The Untethered Soul by Michael A. SingerBook: The Power of Full Engagement by Jim Loehr and Tony SchwartzBook: The Seat of the Soul by Gary ZukavBook: The 8th Habit by Stephen R. CoveyBook: Focus by Daniel GolemanView transcript, show notes, and links at http://AwesomeAtYourJob.com/ep219. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
Join me for an enlightening interview with Marlene Chism, author of No-Drama Leadership and an expert of leadership effectiveness. We will discuss how to get to the root of drama, why it's best to not nip it in the bud and the biggest growth area leaders have. Marlene will share with us how enlightened leadership can lead to brilliant cultures.
How do we stop or curb drama in the workplace? That’s the basis of my conversation with Marlene Chism in the fifth episode of my leadership podcast show, “Leadership Biz Cafe”. Marlene is a speaker, author and founder of The Stop Your Drama Methodology, an eight-part empowerment process to increase ... Click to continue reading
Marlene and I are hometown pals! Her sense of humor dissolves drama…and she has easy ways for you to strip it from your life – and business – too. She is the founder of The Stop Your Drama Methodology, an 8-part empowerment process to increase clarity and improve productivity and personal effectiveness. Marlene has a master's degree in HR Development and is the creator of Leaders Developing Leaders Institute, an online membership for all levels of leadership. Visit Marlene Here to learn how to stop your workplace drama. We'll Discuss... What drama is…and why it happens. The “Stop Your Drama” Methodology and how drama keeps you from success. The three components present in any type of drama. What the Integrity Gap is. Releasing resistance and how do you know if you are in a state of resistance? Why is there always a certain amount of drama with any change? Creating a drama-free life and business!