Podcast appearances and mentions of karin hurt

My guest for Episode #311 of the My Favorite Mistake podcast is Karin Hurt, CEO of Let's Grow Leaders, a global leadership development firm. Karin is a former Verizon Wireless executive and the award-winning author of five books, including her latest, Powerful Phrases for Dealing with Workplace Conflict. Episode page with video, transcript, and more In this episode, she shares a deeply personal and professionally pivotal story from her corporate days—an impassioned confrontation over a discriminatory hiring decision that, while well-intentioned, caused serious damage to her career. Karin unpacks how her emotional reaction—rooted in a strong sense of justice—ultimately undermined her goal. Despite advocating successfully for her team member, her public and heated delivery hurt her leadership reputation. She reflects on the importance of staying calm under pressure, choosing the right time and place to speak up, and communicating with both courage and strategy. These lessons became the foundation for the work she does today, helping leaders navigate difficult conversations with confidence and compassion. Throughout the episode, we also discuss her transition from corporate executive to keynote speaker, author, and entrepreneur. Karin explains how she and her co-author (and husband), David Dye, help teams build cultures of “productive conflict,” where differences lead to innovation rather than division. From real-world mistakes to powerful communication tools, this episode is full of insight for leaders who want to lead with heart—and get results. Questions and Topics: What's your favorite mistake, and what did you learn from it? Do you think the hiring manager eventually saw the light, or was the outcome driven by HR? Did that incident influence your decision to leave the corporate world and start your own company? How did your background in HR and operations shape your leadership approach? When did you realize you had something valuable to share publicly through your blog? How did your speaking career take off, and what was the turning point? How do you stay calm in conflict now, compared to earlier in your career? What are the four dimensions of productive conflict? How often do leaders get in trouble for what they say versus staying silent? How do you advise someone to say “no” to their boss without hurting their reputation? What are the dynamics of working with your husband as a business partner? How can teams embrace conflict as a source of innovation, not dysfunction? What's the danger of trying to fix systemic conflict at the interpersonal level? How do you handle conflict on hybrid or global teams where trust is harder to build? Is it easier to de-escalate conflict in person versus virtual or text-based communication? How do you balance encouraging courage with creating psychological safety?

Say this, not that. Knowing what to say in the heat of the moment is key to defusing workplace drama. Karin Hurt and David Dye should know. They wrote the book on it. Karin and David are leadership experts and the founders of Let's Grow Leaders. They surveyed 5,000 people in 45 countries to gauge the most common forms of workplace conflict. The results aren't good. Workplace conflict is more complicated than ever before, thanks to an uncertain economy, remote work and a changing workforce. "And so that is all of that really combines to make complex conflict cocktails," says David. Karin Hurt and David Dye are the authors of "Powerful Phrases for Dealing with Workplace Conflict." It offers 300 phrases to diffuse everything from micromanagers to bullies to passive-aggressive types. "Well, the first thing you do is don't call them passive-aggressive," says Karin. "One of the most important things that you can do there is to start with a connection, you know. So start, you know, making the human connection. 'You know, hey? I know we both want the same thing here.' And then you give the thing." It's like having a script for difficult people. The advice works for a workplace and your personal life, too. David says, "sometimes people will say, well, you can't script a whole conversation, can you? And no, you can't, because we're human beings and we're messy. But if we can open the door with connection by introducing clarity and getting curious about the other person's perspective, then we can land on a firm commitment that opens the door to a meaningful conversation." On this Dying to Ask: Why workplace conflict is up What to say to bullies, micromanagers, and passive-aggressive types Why these phrases work so well How to avoid what Karin and David call a "conversation cocktail." How to tell a boss you're not happy with something without coming off as lazy or a whiner And how Karin and David found the perfect partnership in work and in real life

Say this, not that. Knowing what to say in the heat of the moment is key to defusing workplace drama. Karin Hurt and David Dye should know. They wrote the book on it. Karin and David are leadership experts and the founders of Let's Grow Leaders. They surveyed 5,000 people in 45 countries to gauge the most common forms of workplace conflict. The results aren't good. Workplace conflict is more complicated than ever before, thanks to an uncertain economy, remote work and a changing workforce. "And so that is all of that really combines to make complex conflict cocktails," says David. Karin Hurt and David Dye are the authors of "Powerful Phrases for Dealing with Workplace Conflict." It offers 300 phrases to diffuse everything from micromanagers to bullies to passive-aggressive types. "Well, the first thing you do is don't call them passive-aggressive," says Karin. "One of the most important things that you can do there is to start with a connection, you know. So start, you know, making the human connection. 'You know, hey? I know we both want the same thing here.' And then you give the thing." It's like having a script for difficult people. The advice works for a workplace and your personal life, too. David says, "sometimes people will say, well, you can't script a whole conversation, can you? And no, you can't, because we're human beings and we're messy. But if we can open the door with connection by introducing clarity and getting curious about the other person's perspective, then we can land on a firm commitment that opens the door to a meaningful conversation." On this Dying to Ask: Why workplace conflict is up What to say to bullies, micromanagers, and passive-aggressive types Why these phrases work so well How to avoid what Karin and David call a "conversation cocktail." How to tell a boss you're not happy with something without coming off as lazy or a whiner And how Karin and David found the perfect partnership in work and in real life

Where are all the good ideas? And why don't the good ideas ever seem to get implemented? The disconnect between leaders and employees is holding back innovation and an environment of psychological safety is key to cultivating a courageous culture that fosters innovation. This episode of the Forward Thinking Podcast features FCCS VP of Marketing and Communications Stephanie Barton and Karin Hurt, Founder and CEO of Let's Grow Leaders and instructor in the FCCS Leading Leaders program. Together, they explore ways leaders can build courageous cultures that encourage innovation, create psychological safety, and empower employees to speak up.    Episode Insights Include:   Establishing a courageous culture  In a courageous culture, people feel confident and capable of sharing their ideas.  “How can we?”, “What if?”, and “Can we try?” are some of the commonly heard phrases in a courageous culture.  The open-door policy still requires the employee's courage to walk in and start a conversation.  Employees often feel that the feedback loop is never closed after they share ideas.  Giving credit where due is an essential part of establishing a courageous culture.    How not to respond to new ideas Leaders need to respond with gratitude, information and an invitation.  Each of these steps is essential when responding to ideas, no matter how off-base they may be.  Intentional responses will encourage future ideas to be shared.  Tactical, practical strategies can make a real difference in creating a safe culture.    Seven steps to building a courageous culture No matter where you are in your company's leadership organization, you can do the first four steps.  Navigate the narrative to lay a foundation of psychological safety.  Create clarity about your interest in others' ideas and where exactly you want ideas and input.  Cultivate curiosity by deliberately asking questions of your team.    Essential leadership and management skills A courageous culture is implemented by leaders who set clear expectations and understand their strategic direction.  5x5 communication needs to be communicated five times, five different ways – town hall, follow up with leaders, in one-on-ones, emails, and more.  Check for understanding to ensure information is both sent and received.  Enhance curiosity by asking people for techniques for soliciting ideas.  Own the UGLY – ask these four strategic questions to get great feedback.  Manage up – check for understanding about what you are asking your employees to do.    Is it working?  Are you getting ideas that you can actually use?  Consider the cycle of input and output of good ideas that are presented in a psychologically safe environment.  Ensure that your efforts are supporting your strategic initiatives.  Celebrate your successes! Build a cultural oasis where one clear idea is the focus of all efforts.    This podcast is powered by FCCS.   Resources   Connect with Karin Hurt — Karin Hurt   Get in touch   info@fccsconsulting.com   “If you are a human-centered leader working to create an environment where people want to speak up, pay attention to the experiences that people have had in the past.” — Karin Hurt   “Having practical, tactical strategies will really make a difference.” — Karin Hurt “A courageous culture is implemented by leaders who set clear expectations and understand their strategic direction.” — Karin Hurt

In this episode we will be discussing workplace conflict. Whether you have ADHD or not, everybody is going to experience some conflict in the workplace at one time or another. Maybe those of us with ADHD experience this more because of our working habits, and emotions getting the best of us and other things related to being an adult with ADHD. But just like procrastination, we don't own workplace conflict. Today we have Karin Hurt, author of "Powerful Phrases for Dealing with Workplace Conflict" and co-founder of Let's Grow Leaders. The book offers readers practical guidance and actionable strategies, including specific phrases to navigate workplace conflicts with confidence and ease. Key discussion points in this episode with Karin Hurt: The Complexity of Conflict: Research indicates that workplace conflict is not only more frequent but also more intense and complex post-pandemic. It often arises from "conflict cocktails", combinations of factors like change, remote work, and under-equipped managers. The Role of Clarity: Lack of clarity is a significant driver of workplace conflict, especially for individuals with ADHD who thrive on clear expectations and instructions. Powerful Phrases: Checking for Understanding: Using phrases like "So, what I hear you saying is..." is crucial for ensuring clarity and preventing misunderstandings, particularly beneficial for the fast-paced and sometimes distractible nature of the ADHD mind. Common Conflict Areas: Two primary areas of conflict are with managers (often reflecting systemic organizational issues) and within matrix organizations (due to accountability without empowerment and competing priorities). Authority and Responsibility: For effective management and conflict reduction, authority must equal responsibility. Individuals need the power to execute the tasks they are accountable for. Burnout as a Conflict Catalyst: Burnout significantly contributes to workplace conflict by shortening tempers and increasing irritability. Find Karin, her book and all the firm's work here: https://letsgrowleaders.com/ **Do you want to work with Dave one-on-one? Go to www.overcomingdistractions.com and book an introductory Zoom chat. Or go directly to Dave's calendar; https://calendly.com/davidgreenwood1/15min  

"In all that, we still need humans doing what humans do best, which is creating human connection and creating and that innovation." -Karin Hurt   Welcome to this enlightening episode of the Turmeric & Tequila Podcast with your host, Kristen Olson! In this episode, we're diving into the world of leadership with a remarkable conversation featuring guest Karin Hurt, a leadership development expert, successful entrepreneur, and the dynamic force behind Let's Grow Leaders. Together, Kristen and Karin explore the fascinating intersection of sports, leadership, and personal development while sharing practical strategies for resolving workplace conflicts and leading effectively in today's fast-paced world. You'll hear Karin's journey from her days as a synchronized swimmer to leading large teams at Verizon, ultimately founding her global leadership development company. Karin's insights reveal the timeless principles of human connection, clear expectations, and curiosity, offering actionable tactics that leaders across all domains can put to use immediately. If you're an entrepreneur, coach, or family leader, this episode is packed with invaluable advice to enhance your leadership skills. So, grab your favorite beverage and get ready to delve into graceful disruption and insight-packed conversations with Kristen Olson and Karin Hurt on Turmeric & Tequila.   Time Stamps: 00:00 Karen Hurt: Leadership Expert's Journey 05:10 "Collective Success Through Collaboration" 09:32 Journey from Call Centers to Leadership 11:28 "Success Through Marathon Mindset" 13:42 Hybrid Leadership Training Dilemma 17:08 "Powerful Phrases for Workplace Conflict" 22:29 Bridging Generational Gaps 24:48 "Effective Vision Communication" 26:31 Team Development Card Deck System 30:13 Sponsors and Gratitude Highlights   Karin Hurt is the Founder and CEO of Let's Grow Leaders, a global leadership development company known for practical leadership development that sticks. She's the author of 5 books, including Powerful Phrases for Dealing with Workplace Conflict and Courageous Cultures. https://letsgrowleaders.com/ https://www.linkedin.com/in/karin-hurt/ https://twitter.com/letsgrowleaders?lang=en https://www.facebook.com/letsgrowleaders https://www.instagram.com/kshift4u/   Connect with T&T: IG: @TurmericTequila Facebook: @TurmericAndTequila Website: www.TurmericAndTequila.com Host: Kristen Olson IG: @Madonnashero Tik Tok: @Madonnashero Website: www.KOAlliance.com WATCH HERE   MORE LIKE THIS: https://youtu.be/ZCFQSpFoAgI?si=Erg8_2eH8uyEgYZF   https://youtu.be/piCU9JboWuY?si=qLdhFKCGdBzuAeuI https://youtu.be/9Vs2JDzJJXk?si=dpjV31GDqTroUKWH  

Segment 1 with Karin Hurt starts at 0:00.To say there is increased conflict inside of small business and workplaces is an understatement; it takes now more than ever a courageous leader to deal with this.Karin Hurt is the CEO and Founder of Let's Grow Leaders, a global leadership company known for practical tools and leadership development that sticks. She's the author of five books including, "Powerful Phrases for Dealing with Workplace Conflict and Courageous Cultures". She's known best for building courageous cultures and high-performing teams.Segment 2 with Dr. Michael Aziz starts at 24:03.What about making America Health Again? How will Robert Kennedy as the head of the health secretary change this?Dr. Michael Aziz is a renowned internist anti-aging, regenerative physician specialist practicing at Lenox Hill Hospital in New York City Dr. Aziz regularly provides medical commentary on many health networks, including NPR, Fox and Friends, ABC, WGN Chicago, NBC, and Telemundo. Dr. Aziz is the author of the national bestseller, The Ageless Revolution.  Dr. Aziz's columns, articles, and opinions have been published in the Los Angeles Times, CNN, WebMD, the New York Post, the Daily News, the Washington Post, as well as in many magazines internationally, such as Paris Match.Become a supporter of this podcast: https://www.spreaker.com/podcast/the-small-business-radio-show--3306444/support.

Why Workplace Conflict Is Rising70% say conflict at work is worse than ever.Remote work, poor management, and stress fuel tension.Ace Conflict-Related Interview QuestionsEmployers ask: “Tell me about a time you faced conflict?”Use the 4 C's: Connection, Clarity, Curiosity, Commitment. De-Escalate Conflict Like a ProUse “Tell me more” to calm heated situations.Spot toxic workplaces before you accept the job.Guest: Karen HurtCEO of Let's Grow Leaders.Co-author of Powerful Phrases for Dealing with Workplace Conflict.Takeaway: Conflict is inevitable—mastering it gives you a competitive edge in interviews and at work.Website: https://letsgrowleaders.com/ LinkedIn: https://www.linkedin.com/in/karin-hurt/ https://www.jobinterviewexperience.com/interviewcoaching http://jobinterviewexperience.com/survey

In an era where workplace dynamics are rapidly evolving post-pandemic, leaders are continually faced with managing conflict among remote, hybrid, and in-person teams. Understanding and addressing workplace conflict is not just about resolving issues; it's about fostering an environment where diverse perspectives can lead to innovative solutions. This episode dives deep into the complexities of workplace conflicts, particularly how they have intensified and become more nuanced. Leaders are provided with actionable insights on developing the skills needed to manage these conflicts proactively, thus turning potential discord into a source of growth and collaboration. Workplace conflict is an unavoidable reality and not necessarily a negative one. Constructive conflict can lead to better ideas, stronger teamwork, and improved performance. This episode offers leaders practical strategies to anticipate conflicts and handle them with finesse, ensuring that relationships are strengthened rather than strained. Embracing conflict as a natural part of organizational life can enable leaders to create a culture of trust, where candid conversations lead to collective success. Timestamped Overview [00:04:21] Introduction to workplace conflict and its prevalence.[00:05:00] Research findings on increased workplace conflict post-pandemic.[00:06:43] The importance of skills in conflict resolution.[00:07:37] Proactive measures for addressing workplace conflict.[00:08:31] Four dimensions of productive conflict.[00:11:03] Indicators of conflict among team members.[00:12:21] Why conflict can be positive in the workplace.[00:14:54] Transforming conflict into productivity.[00:16:36] Maintaining relationships through conflict.[00:17:46] Fostering a positive environment amidst conflict.[00:20:11] Turning conflict knowledge into practice.[00:22:23] Miscommunications in remote work and how to address them.[00:25:32] Prevalent conflicts in remote teams.[00:29:02] Real-world techniques for tackling conflict head-on. For the complete show notes be sure to check out our website: https://leaddontboss.com/334

In this episode of The Ethics Experts, Nick welcomes Karin Hurt and David Dye. Karin inspires courage confidence, and innovation. A former Verizon Wireless executive, she's known for growing courageous leaders, building great cultures, and inspiring high-performance teams. David helps leaders and teams achieve transformational results without sacrificing their humanity. As a former executive and elected official, he is known for practical leadership techniques you can use right away. While they were reading and supporting one another's work, they met online. After a while, they realized they were writing the same book, so they decided to collaborate. They wrote their first book, Winning Well: A Manager's Guide to Getting Results Without Losing Your Soul, while David was living in Colorado and Karin was in Maryland. Soon after the book was complete, they realized we had fallen in love somewhere along the way and they got married and merged their businesses. Now they help human-centered leaders (like you) resolve workplace ambiguity and chaos so that you can drive innovation, productivity, and revenue without burning out employees. At Let's Grow Leaders, our leadership development programs and proven, researched-based techniques create sustained transformation. They equip your leaders with practical tools to cultivate lasting habits and build strong, cohesive, courageous cultures. Learn more about Karin and David and Let's Grow Leaders here: https://letsgrowleaders.com/ Karin's LinkedIn: https://www.linkedin.com/in/karin-hurt/ David's LinkedIn: https://www.linkedin.com/in/davidmdye

Between employee burnout, working remotely, and economic stress, being a leader these days comes with its fair share of challenges. This week's podcast guest shares how to steer your team to success. Karin Hurt is the Founder and CEO of Lets Grow Leaders, a global leadership company known for practical tools and leadership development programs that stick. A former Verizon Wireless executive with more than two decades of experience in sales, customer service, and human resources, Karin is known for growing courageous leaders, building great cultures, and inspiring high-performance teams. Karin and her husband, David have helped tens of thousands of leaders on every continent (except Antarctica) with their leadership development programs and keynotes. They also provide clean water to the people of Cambodia through their Winning Wells philanthropic initiative. Karin is an award-winning author of five books and host of the popular LinkedIn show, Asking for a Friend. She was recently named by Inc. Magazine as a Top 100 Great Leadership Speaker. Developing Leaders in Your Company Lets Grow Leaders works with fast-growing startups to help them expand beyond the founder group. When you have a small team, everyone is a visionary and free to pursue their ideas. But once you reach 50 people, you need systems and processes. You need to create alignment throughout the organization. The first step is to clarify your vision. Where is the company going and what are your most important things (what Karin calls MITs). What is your communication style? How are you how are you leading? How are you training and growing leaders within your company? Get everyone on the page. Turning Conflict into Collaboration  After surveying 5,000 people in 45 countries, 70% said they were experiencing the same or significantly more workplace conflict than before the pandemic. More people are working remotely, some are feeling disconnected due to lingering mental health challenges. Others are experiencing burnout from understaffing and increased workload. The biggest cause of conflict is a lack of shared expectations. As the leader, you might think you've clearly communicated your expectations, but your team could have misinterpreted them. If you tell your team they can work from anywhere, it's worth clarifying what exactly that means. Do they still need to attend meetings in your time zone? Do they need to have their camera on? If you require people to come into the office, what are they expected to do with that time? Define what success looks like and share that definition with your team. Enjoy this episode with Karin Hurt… Soundbytes 10:16-10:32 “It gets very frustrating because you do not have the systems and processes, and everybody is used to being able to come up with their idea and follow their idea, but you really need alignment and you need communication plans. You need all those foundational things.” 15:03-15:28 “You've got remote and hybrid teams. You've got people who are feeling disconnected with lingering mental health challenges. You've got burnout and understaffing, and all of that is emerging, and yet we're coming to people and saying, ‘You've got to do more.' The economy is uncertain, and all of that is really creating a lot of stress and anxiety for people. And so we need to give people practical ways to collaborate.” Quotes “The biggest challenge that we're seeing right now is that there is so much conflict.” “On the other side of differences of opinion, that's where innovation really lies.” “One good conversation about expectations can prevent 14 ‘why didn't you' conversations.” Links mentioned in this episode: From Our Guest Website: https://letsgrowleaders.com/ Connect with Karin Hurt on LinkedIn: https://www.linkedin.com/in/karin-hurt/ Connect with brandiD Download our free guide to learn 16 crucial website updates that attract more leads and convert visitors into clients: https://thebrandid.com/website-tweaks/ Ready to elevate your digital presence with a powerful brand or website? Contact us here: https://thebrandid.com/contact-form/

In this episode of The Brainy Business podcast, Melina Palmer is joined by Dr. Sunita Sah, a physician turned organizational psychologist and professor at Cornell University. Sunita discusses her new book, Defy: The Power of No in a World that Demands Yes, which explores the importance of defiance in decision-making and how it can be a powerful tool for maintaining personal integrity and values. Her research delves into the dynamics of compliance, conflicts of interest, and the psychological processes that lead individuals to conform to bad advice, even when they know better. Sunita shares her journey from being an obedient child to a medical professional and now an academic researcher, highlighting the importance of understanding one's true values and the pressures that lead to compliance. She also introduces the concept of "insinuation anxiety," which is the discomfort we feel when we don't want to signal distrust to someone giving us advice, even when we recognize a conflict of interest. In this episode: Learn about the concept of defiance and its role in maintaining personal integrity. Understand the psychological dynamics of compliance and the pressures that lead to it. Explore the "defiance compass" and how it can guide decision-making. Discover the superpower of responsibility and how it can empower defiance. Gain insights into creating a workplace culture that encourages safe dissent and defiance. Show Notes: 00:00 - Introduction Melina introduces Dr. Sunita Sah and the focus of today's episode on defiance and compliance. 03:00 - Sunita's Background Sunita shares her journey from medicine to academia and her research interests. 10:00 - Understanding Defiance Discussion on the importance of defiance and its role in decision-making. 20:00 - Insinuation Anxiety Exploring the psychological process that leads to compliance in the face of conflict of interest disclosures. 30:00 - Defiance Compass Introduction to the defiance compass and how it guides individuals in making value-based decisions. 40:00 - Superpower of Responsibility How responsibility can empower individuals to defy and maintain personal integrity. 41:00 - Conclusion What stuck with you while listening to the episode? What are you going to try? Come share it with Melina on social media -- you'll find her as @thebrainybiz everywhere and as Melina Palmer on LinkedIn. Thanks for listening. Don't forget to subscribe on Apple Podcasts or Android. If you like what you heard, please leave a review on iTunes and share what you liked about the show.  I hope you love everything recommended via The Brainy Business! Everything was independently reviewed and selected by me, Melina Palmer. So you know, as an Amazon Associate I earn from qualifying purchases. That means if you decide to shop from the links on this page (via Amazon or others), The Brainy Business may collect a share of sales or other compensation. Let's connect: Melina@TheBrainyBusiness.com The Brainy Business® on Facebook The Brainy Business on Twitter The Brainy Business on Instagram The Brainy Business on LinkedIn Melina on LinkedIn The Brainy Business on Youtube Connect with Sunita: LinkedIn Linktree Learn and Support The Brainy Business: Check out and get your copies of Melina's Books.  Get the Books Mentioned on (or related to) this Episode: Defy, by Sunita Sah What Your Employees Need and Can't Tell You, by Melina Palmer Let's Talk, by Therese Huston Powerful Phrases for Dealing with Workplace Conflict, by Karin Hurt and David Dye Getting Along, by Amy Gallo Top Recommended Next Episode: Stephen MR Covey Interview (ep 320) Already Heard That One? Try These:  Confirmation Bias (ep 260) Focusing Illusion (ep 330) Interview - Amy Gallo Interview (ep 269) Vulnerability Loops (ep 229) Nuala Walsh Interview (ep 153) Other Important Links:  Brainy Bites - Melina's LinkedIn Newsletter

Navigating Workplace Conflict: What to Say Next to De-Stress the Workday, Build Collaboration and Calm Difficult Customers Welcome to Your Partner In Success Radio! Today I welcome Karin Hurt and David Dye, renowned experts in leadership and workplace culture to the show. Together, they are the authors of Powerful Phrases for Dealing with Workplace Conflict, a practical guide that offers over 300 phrases to help navigate and resolve conflicts in professional settings. Karin Hurt is the CEO of Let's Grow Leaders and a former executive at Verizon Wireless, known for her engaging speaking style and her focus on fostering high-performance teams. David Dye, a former executive and elected official, is dedicated to helping leaders achieve transformational results while maintaining their humanity. In this episode, we'll explore their insights on effective communication, conflict resolution, and how to create a more collaborative workplace. Get ready for some powerful strategies that can transform your professional relationships. Website | Amazon | X | LinkedIn - Karin Hurt | LinkedIn - David Dye

Support the show:https://www.paypal.me/Truelifepodcast?locale.x=en_USBuy Grow kit: https://modernmushroomcultivation.com/Aloha! Today, we are honored to have Karin Hurt and David Dye, two renowned experts in leadership and workplace culture, joining us. Together, they've helped countless organizations navigate the complexities of modern work environments, from remote and hybrid teams to the challenges of fostering diverse and inclusive workplaces. Drawing from their vast experience and research, they've co-authored the book, “Powerful Phrases for Dealing with Workplace Conflict.”Their book offers over 300 practical communication tactics designed to de-escalate conflicts, rebuild trust, and cultivate collaboration. With insights backed by their World Workplace Conflict and Collaboration Survey, Karin and David equip readers with real-world tools to address workplace challenges before they escalate. We're excited to dive into their work and explore how these strategies can make a profound impact in today's ever-evolving workplace.http://letsgrowleaders.com/http://linkedin.com/in/karin-hurthttp://linkedin.com/in/davidmdye Support the show:https://www.paypal.me/Truelifepodcast?locale.x=en_USCheck out our YouTube:https://youtube.com/playlist?list=PLPzfOaFtA1hF8UhnuvOQnTgKcIYPI9Ni9&si=Jgg9ATGwzhzdmjkgGrow your own:https://modernmushroomcultivation.com/

Vic Verchereau welcomes Karin Hurt, who is the founder of Let's Grow Leaders. Karin inspires courage, confidence, and innovation. A former Verizon Wireless executive, she's known for growing courageous leaders, building great cultures, and inspiring high-performance teams. She's the award Winning Author of five books including Courageous Cultures, and was named as in Inc. Great Leadership Speaker for her highly-interactive keynotes and executive programs. She inspires and guides leaders with Leadership Development programs; a weekly blog, and Asking For a Friend show. Vic Verchereau welcomes Karin back to the Leadership Lowdown to discuss her latest book and to share her knowledge on building success through effective leadership. Get ready to take some notes! This edition is loaded with great tips! » Visit MBN website: www.michiganbusinessnetwork.com/ » Subscribe to MBN's YouTube: www.youtube.com/@MichiganbusinessnetworkMBN » Like MBN: www.facebook.com/mibiznetwork » Follow MBN: twitter.com/MIBizNetwork/ » MBN Instagram: www.instagram.com/mibiznetwork/

Send us a textUnlock the secrets to mastering communication in the post-pandemic workplace with our special guest, Karin Hurt, founder and CEO of Let's Grow Leaders. Karin opens up about a career-defining moment when a team member exposed her lack of vulnerability, leading her to pivot towards authentic leadership. We explore how remote work has fundamentally changed communication dynamics and discuss strategic approaches to bringing employees together, ensuring thoughtful and effective communication during these transitions.Conflict at work can disrupt harmony, but it doesn't have to. Learn how to distinguish between minor annoyances and significant issues to reduce stress and foster a peaceful environment. We present practical advice and real-life examples on tackling workplace conflicts head-on, demonstrating the benefits of open communication and mutual understanding.Transitioning relationships in the workplace, whether from colleagues to business partners or even romantic partners, brings its own set of challenges. Karin shares personal anecdotes and key strategies to maintain effective communication and manage conflicts in high-stakes environments. From choosing the right medium for emotionally charged messages to balancing confidence with humility, this episode provides valuable insights. Plus, discover how to build a mid-career GPS for professional growth, with resources and workshops available to guide you on your journey. Don't miss these tips for becoming the leader you've always wanted to be.Connect with Karin HurtWebsite | LinkedIn Support the showThank you for listening to The Mid-Career GPS Podcast. Please leave a rating and review on Apple Podcasts here. Want me to review your LinkedIn profile? Learn more here. Visit https://johnneral.com to join The Mid-Career GPS Newsletter, a free, twice-weekly career and leadership resource for mid-career professionals. Connect with John on LinkedIn here.Follow John on Instagram @johnneralcoaching. Subscribe to John's YouTube Channel here.

Dr. Nathan Regier, your host, welcomes Karin Hurt and David Dye, the leaders and creators of  Let's Grow Leaders, where they support human-centered leaders to find clarity in uncertainty, drive innovation, and achieve breakthrough results. Karin and David share a common passion for helping leaders navigate conflict in more productive ways, believing that compassion and accountability can and should coexist for Organizations to thrive. In today's episode, Dr. Nate, Karin, and David discuss key findings from their cutting-edge research and explore practical frameworks for overcoming difficult conflict in all kinds of challenging situations.   Key Takeaways: [3:22] Karin and David share the purpose behind their newest book, Powerful Phrases for Dealing with Workplace Conflict, [4:45] Karin and David define conflict. [6:03] What were the most significant findings Karin and David found in their research on conflict? [8:11] David gives a brief overview of the four dimensions of Constructive Conflict described in their book: Connection, Clarity, Curiosity, and Commitment [9:33] Is there any priority or order between these four dimensions of Constructive Criticism? [12:23] What reassurances do Karin and David have for people not to avoid conflict? [14:44] Karin and David discuss people's common struggle to say ‘No' and set healthy boundaries. [17:43] Karin and David share the most significant practices included in their book. [19:41] What does success look like?  [22:23] Karin and David highlight the best contributions they got for the writing of their book. [24:46] How can we practice co-creation collaboration during conflict? [26:22] You need to talk before conflict about how you plan to handle conflict when it happens. [27:39] Leaders often misinterpret conflict as being authentic. [29:10] If your authenticity creates discomfort for your Team, you are not communicating effectively as a leader.  [30:02] Has this book changed the way Karin and David communicate with each other?   Mentioned in this episode: The Compassion Mindset Compassionate Accountability: How Leaders Build Connection and Get Results, Nate Regier Visit Next-Element   Let's Grow Leaders  Powerful Phrases for Dealing with Workplace Conflict, Karin Hurt and David Dye   Tweetables: “There is a whole different complexity of conflicts after the pandemic.” #oncompassion   “Connection and understanding makes everything easier.” #oncompassion   “The more you can get clarity upfront, the fewer expectation violations you will have.” #oncompassion   “No matter the conflict, there are always ways to connect.” #oncompassion   “Over 70% of people are willing to compromise to avoid conflict.” #oncompassion   “If your authenticity creates discomfort for your Team, you are not communicating effectively as a leader.”  #oncompassion

In this episode, we dive into the nuanced world of conflict resolution and collaborative conversations with our guest, Karin Hurt. Together, we explore how moving beyond binary responses, maintaining professional integrity, and choosing the right moments to assert our values can transform our interactions and relationships. From managing diverse teams to offering candid feedback, we uncover practical strategies that can enhance leadership and build trust. Join us in discovering essential techniques to navigate workplace conflicts and foster a more connected and productive environment.Timestamps: (00:00) Introducing Karin Hurt.(05:32) Conflict deepens, worsens without communication and connection.(10:40) Human experience universality surpasses initial expectations, collaborative understanding.(19:11) Effective communication: deeper understanding of shared success.(26:07) Importance of doing the work and trust.(30:12) Success in conversations: control variables, manage body language.(33:06) Monitor facial expressions and tone in virtual meetings.(42:21) Intimidation prevents re-evaluating work priorities and tasks.(44:48) Address priorities first; affirm ideas respectfully appears better.(50:37) Determining when to leave: values clash, mental health, effort.(57:50) Maintain composure to uphold a classy demeanor.(59:32) Addressed conflict thoughtfully, highlighting business impact clearly.(01:05:10) Learn about qualifiers and strategic communication techniques.Links and Resources:(1) Karin Hurt | LinkedInKarin Hurt and David Dye - Leadership Development Programs (letsgrowleaders.com)Asking for a Friend with Karin Hurt - Let's Grow Leaders (letsgrowleaders.com) - Powerful Phrases for Dealing with Workplace Conflict: What to Say Next to De-stress the Workday, Build Collaboration, and Calm Difficult CustomersSponsor Links:InQuasive: http://www.inquasive.com/Humintell: Body Language - Reading People - HumintellEnter Code INQUASIVE25 for 25% discount on your online training purchase.International Association of Interviewers: Home (certifiedinterviewer.com)Podcast Production Services by EveryWord Media

As we transition from summer to fall, we bring you a special episode featuring highlights from some of our most inspiring conversations this summer. Get ready to dive into creativity, innovation, and leadership insights from a variety of exceptional guests. Here's a quick snapshot of what you'll hear in this compilation:- Matt McLean (Uncle Matt's Organic Juices): Discover how Matt built a thriving business from humble beginnings and overcame the unpredictable challenges of agriculture.- Jeff Wetzler (Author of "Ask"): Learn how to tap into the hidden wisdom of those around you for unexpected breakthroughs in leadership and life.- Sustainability Book Panel: Explore the collaborative process of bringing together global authors and illustrators to tackle sustainability through creativity.- John Novello (Musician, Author): Journey through John's evolution from a Grammy-winning jazz pianist to an author exploring metaphysical creativity.- Karin Hurt & David Dye (Leadership Experts): Uncover powerful phrases that can foster creativity and resolve conflicts in the workplace.- Geoff Thatcher (Experience Designer): Delve into the future of AI in storytelling and how it's revolutionizing experience design.- **Henry Alexander Wiencek (Historian/Author): Revisit the historical significance of North Louisiana's oil cities and their impact on society and economy.- Alice Austin (Singer-Songwriter): Enjoy insights from a globetrotting musician who blends creativity with cultural exploration.Key Quotes:- Matt McLean: "If you love change, get into agriculture."- Jeff Wetzler: "We often overestimate sensitivity when people are dying to be asked a question."- Katja Schimmel: "Use creative thinking to approach the global goals in many different ways."- John Novello: "As we think and believe within, so without."- Karin Hurt: "On the other side of disagreement is often where the real creative breakthroughs happen."- Geoff Thatcher: "AI is just another arrow in my quiver of experience design."- Henry Alexander Wiencek: "The oil cities of North Louisiana were pivotal from both an economic and societal standpoint."- Alice Austin: "Music is a universal language that connects us to every corner of the world."Enjoy these highlights, and don't forget to subscribe, rate, and review *Your World of Creativity* on your favorite podcast platform. It's the best way to stay inspired and support the show!Special Thanks to Our Sponsor:This episode is brought to you by White Cloud Coffee Roasters. Enjoy 10% off online orders with the promo code CREATIVITY at checkout. Visit http://whitecloudcoffee.com to explore their artisan blends!

Workplace conflict is escalating. On May 14, 2024, the new book Powerful Phrases for Dealing with Workplace Conflict is being released as an essential resource for all employees (and their managers) who are looking for help on how to navigate frequent workplace conflicts!In this HR Power Hour segment, host David Ciullo speaks with leadership and workplace culture experts Karin Hurt, CEO, and David Dye, President of Let's Grow Leaders, authors of this essential guide to mater any workplace conflict with confidence and ease, have less drama, better results, and thrive at work.

The workforce has been through unprecedented change in the last few years—Stress, disengagement, quiet quitting, and mass resignations to name a few.So, has all the rapid change led to more workplace conflict? Is conflict wearing us all down?At what cost?.In this episode, host CMA's David Ciullo discusses with Karin Hurt, CEO, and David Dye President of Let's Grow Leaders, The World Workplace Conflict & Collaboration Survey they conducted.Over 5000+ full-time workers surveyed in over 45 countries and in all 50 United States. It turns out workplace conflict is becoming more of an issue everywhere you go and in fact 70% of participants report the same or more conflict over the last few years.

Human-centered leadership is the antidote to low employee morale, high turnover rates, weak team dynamics, and negative organizational culture. On this episode of The Forward Thinking Podcast, FCCS VP of Marketing and Communications Stephanie Barton sits down with Karin Hurt, Founder and CEO of Let's Grow Leaders and instructor in the Leading Leaders, FCCS Leadership Journey program for a conversation about the four dimensions of collaboration that create connection and clarity in human-centered leadership. She highlights what it means to be on a dream team, strategies for leading a team that you didn't hand-pick, and the importance of crafting daily habits that keep a team moving forward together.   Episode Insights Include:   Dream (and nightmare) leadership teams The best team Karin has ever been a part of was the Strategic Partnership Channel. This team was filled with human-centered leaders and it showed in the care that everyone showed for each other. Teams like this are filled with people who are aligned by a unifying mission, a shared goal, and trust for each other. The worst team Karin was part of was filled with conflicts that were caused by systems problems. Teams that are pitted against each other will continue to struggle to accomplish anything.   The four dimensions of collaboration Connection- do we know one another as human beings? Connection needs to be in place before difficult conversations have to happen. Use connecting words when communicating with others. Clarity- do we have a shared understanding of success? Is your team aligned on the habits that lead to success? Curiosity- are we genuinely interested in one another and in different perspectives? Commitment- do conversations culminate in accountability? Accountability is everyone's job, not just the boss.   The importance of daily habits Detailed, informative directives are far more valuable than generic feedback. Daily habits can help improve connections and performance. Specific, measurable habits will lead to greater results. Daily habits can help align a team and move everyone in the same direction. Check for understanding by assigning a number of hours to a task before starting it. Communicate an assignment five times in five different ways. Restate expectations of the next steps before the meeting is over.   Successful team-building activities Start by creating a unified team vision. Visualize or draw how you see the team today and what the future could look like. Determine what needs to happen to get from where you are to where you need to be.   Advice for leaders who didn't pick their team A team can only be built one person at a time. Start with curiosity and connection - let your team see who you are as a human being with thoughts and feelings. Create clarity about where your team is headed in the future. Empower your team to hold each other accountable, share best practices, and even meet without you.   This podcast is powered by FCCS. Resources   Connect with Karin Hurt — Karin Hurt Get in touch info@fccsconsulting.com    

Karin Hurt, founder and CEO of Let's Grow Leaders and author of "Powerful Phrases for Dealing with Workplace Conflict," discusses the impact of post-pandemic stress on workplace dynamics. She highlights rising conflict levels based on global surveys, leading to reduced innovation and retention.  Karin introduces her book's "GOAT Phrases" (Greatest Of All Time) - 12 powerful phrases that can be used for effective conflict resolution, focusing on connection, clarity, curiosity, and commitment.  She advises on recognizing when to disengage from conflicts and choosing suitable communication methods. Karin discusses team-building strategies, including mock presidential debates, and distinguishes between organizational and interpersonal conflicts. She emphasizes addressing conflicts within broader organizational contexts and using structured approaches like the "Inspire Method" for accountability conversations.    Key Takeaways [01:42] Karin talks about her new book, "Powerful Phrases for Dealing with Workplace Conflict," is available now. Karin shares an interesting tidbit from her past as a "madrigal singer," a form of Renaissance choral music requiring high collaboration. Additionally, she recounts a remarkable experience of being struck by lightning at age 20, which she humorously attributes to her high energy levels. Karin's insights into leadership and her unique experiences promise a fascinating discussion. [05:21] Karin discusses the importance of effective communication in resolving workplace conflicts. She highlights the challenges of negative work relationships and the research on the rise of conflict after the pandemic. She introduces the concept of "conflict cocktails" which include factors like post-pandemic stress and unclear expectations. Karin also explores the concept of "GOAT" phrases, which are the greatest of all time powerful phrases for conflict resolution. These phrases focus on four dimensions: connection, clarity, curiosity, and commitment. [10:48] Karin dives into the power of phrasing in communication. While words themselves only make up 7% of the impact, phrasing can significantly influence how our message is received. Karin emphasizes that even the most powerful phrases won't work if nonverbal cues contradict the message. Body language and tone are crucial for effective communication. Her book offers specific phrases but acknowledges the importance of adapting them to the situation and remaining open to the conversation. [13:07] Karin shares her insight about David Brooks' book "How to Know a Person" emphasizes the importance of adaptation and overcoming limitations to be successful. This aligns with the executive coaching principle that "what got you here won't get you there." She discusses how to deliver critical feedback effectively using phrases that build connection and curiosity, avoiding accusatory labels that shut down conversations. [15:05] Karin discusses how to move people from complaining to solutions. The key is to understand what the person really wants and to empower them to take control. An example is given of a woman who felt stuck in a corporate culture but was encouraged to focus on her own agency and influence. She also highlights the importance of veterans and the US military.  [19:10] Karin explores the challenging topic of when to recognize and quit a conflict. She reflects on the realization that some conflicts are unresolvable or not worth resolving. Karin suggests evaluating personal well-being and values alignment when deciding whether to continue or disengage from a conflict. She shares poignant examples, including a nurse's decision to leave a toxic work environment despite initial doubts, highlighting the necessity of prioritizing mental health and values alignment in conflict resolution strategies. [22:59] Karin discusses thresholds in workplace conflict, highlighting how remote work has affected communication dynamics. She stresses the importance of choosing appropriate mediums for delicate conversations, emphasizing face-to-face or high-bandwidth methods for critical discussions like terminations. Karin warns against using asynchronous tools like Slack or email, which can inadvertently escalate conflicts by signaling avoidance or indifference. This approach aligns with Marshall McLuhan's theory that "the medium is the message," underscoring the need for thoughtful communication to resolve conflicts effectively. [25:34] Karin critiques common team-building pitfalls. She discusses how activities like golf outings often miss the mark in addressing deeper team issues and can exclude non-participants. She advocates for purposeful team-building aligned with organizational goals and values, emphasizing inclusivity and genuine connection over "forced fun" activities.  [36:02] Karin addresses misconceptions about solving organizational challenges solely through recruiting. She highlights the necessity of ongoing development and support for employees, citing Gallup's findings on low engagement levels. Emphasizing empathy and curiosity, Karin advocates for understanding employees' emotional states to enhance communication and productivity. She stresses the importance of clear expectations and sensitive responses in fostering a positive workplace environment, urging leaders to actively support their teams' growth and well-being. Karin shares her favorite powerful phrase, "What would a successful outcome do for you?" highlighting its ability to uncover deeper motivations in conversations. [39:50] And remember, peace is not absence of conflict. It is the ability to handle conflict by peaceful means. - Ronald Reagan   Quotable Quotes “We have four dimensions of effective collaboration or better workplace conflict: Connection. Are we connected as human beings? Clarity. Do we have a shared understanding of success? Curiosity. Are we genuinely interested in one another's perspectives and what's possible? And then commitment. Do we have a shared agreement?” “Encourage courageous conversations.” "When you avoid the conflict, you lose out on the innovation and all of the problem solving that comes when people feel confident, have the psychological safety to really show up and share what they're thinking." "Most people have more power in their circumstances than they think." "Encourage people that they have more power than they think in most circumstances." "There is a lot of money wasted on leadership development and team building that's not purposeful." "A lot of times we run around thinking we're influenced and we don't realize how much influence we have." "If you did not hold somebody accountable and you let them be a bad performer, you are not being kind to anybody in that scenario." "Show up curious in the conversation and move to commitment." Resources Mentioned The Leadership Podcast | Sponsored by | Rafti Advisors. LLC | Self-Reliant Leadership. LLC | Let's Grow Leaders Website |   Karin hurt | LinkedIn | Karin Hurt X (Twitter |   This is the book mentioned in this episode  

In episode 417 of The Brainy Business podcast, Melina Palmer interviews Justin Jones-Fosu, author of I Respectfully Disagree. Justin, the CEO of Work Meaningful, is a dynamic speaker and thought leader on topics of meaningful work and inclusion, delivering over 50 keynote addresses annually. His latest book delves into navigating difficult conversations in a divided world, a theme central to today's discussion. Throughout the episode, Justin shares his insights on creating meaningful work environments and the importance of respectful disagreement. He emphasizes the significance of individuals finding meaning in their work, rather than relying solely on organizational missions. Justin introduces the 3 Rhythm Model, focusing on perspective, tasks, and relationships as key ways to bring meaning to work. He also addresses the concept of respectful disagreement, encouraging healthy conflict and curiosity within teams to foster better outcomes and innovation. In this episode: Discover the 3 Rhythm Model to bring meaning to your work. Learn how to create a culture of respectful disagreement in the workplace. Understand the importance of modeling and rewarding healthy conflict. Explore practical tips for challenging your perspective and engaging with diverse viewpoints. Gain insights into cognitive reframing and the value of hearing real stories. Show Notes: 00:00:00 - Introduction Melina introduces Justin Jones-Fosu and his work on meaningful work and respectful disagreement. 00:02:15 - Justin's Background Justin shares his journey, including his role as CEO of Work Meaningful and his latest book, I Respectfully Disagree. 00:06:30 - Meaningful Work Defined Justin explains the concept of meaningful work and the 3 Rhythm Model: perspective, tasks, and relationships. 00:12:45 - Individual vs. Organizational Meaning The focus shifts to how individuals can find meaning in their work, regardless of the organization's mission. 00:16:20 - The Greenhouse Effect Justin discusses the role of leaders in creating environments that foster meaningful work and engagement. 00:21:00 - Respectful Disagreement Transitioning to the topic of respectful disagreement, Justin explains the benefits of healthy conflict and curiosity in teams. 00:25:10 - Practical Tips for Leaders Justin provides actionable advice for leaders on modeling, rewarding, and seeking out disagreement. 00:27:00 - Conclusion What stuck with you while listening to the episode? What are you going to try? Come share it with Melina on social media -- you'll find her as @thebrainybiz everywhere and as Melina Palmer on LinkedIn. Thanks for listening. Don't forget to subscribe on Apple Podcasts or Android. If you like what you heard, please leave a review on iTunes and share what you liked about the show.  I hope you love everything recommended via The Brainy Business! Everything was independently reviewed and selected by me, Melina Palmer. So you know, as an Amazon Associate I earn from qualifying purchases. That means if you decide to shop from the links on this page (via Amazon or others), The Brainy Business may collect a share of sales or other compensation. Let's connect: Melina@TheBrainyBusiness.com The Brainy Business® on Facebook The Brainy Business on Twitter The Brainy Business on Instagram The Brainy Business on LinkedIn Melina on LinkedIn The Brainy Business on Youtube Connect with Justin: Justin's Website How to Respectfully Disagree Justin on LinkedIn Learn and Support The Brainy Business: Check out and get your copies of Melina's Books.  Get the Books Mentioned on (or related to) this Episode: I Respectfully Disagree, by Justin Jones-Fosu Finding Confidence in Conflict, by Kwame Christian Let's Talk, by Therese Huston Powerful Phrases for Dealing with Workplace Conflict, by Karin Hurt and David Dye What Your Employees Need and Can't Tell You, by Melina Palmer Top Recommended Next Episode: Kwame Christian Interview (ep 221) Already Heard That One? Try These:  Focusing Illusion (ep 89) Confirmation Bias (ep 260) Framing (ep 296) Therese Huston Interview (ep 381) Karin Hurt Interview (ep 393) Other Important Links:  Brainy Bites - Melina's LinkedIn Newsletter

Questions? Comments? Episode suggestions? Send us a text message!#185: Karin is the founder and CEO and David is the President of Let's Grow Leaders, a global leadership development and training firm.  They explore the phrases and strategies you can use in workplace conflicts, how to approach a difficult conversation, and the words you can use to defuse any difficult situation.What you'll learn[2:32] What it means to be human-centred.[4:00] What the Powerful Phrases book is about.[5:57] The workplace research that went into the book.[8:30] The four dimensions of conflict and collaboration. [10:40] Why phrases should be worded in a particular way.[13:40] What to consider when asking for a raise.[17:27] How to communicate  positively about your pay.[20:16] Identifying who to ask about getting a raise.[21:07] What to do if your manager says you're too valuable to get a promotion.[26:25] How new managers should treat employees who expect a promotion.[29:33] What to do if your manager micromanages you.[37:43] The two phrases that will work in any situation.Resources mentioned in this episodePlease note that some of these are affiliate links and we may get a commission in the event that you make a purchase.  This helps us to cover our expenses and is at no additional cost to you.Compassionate Accountability, Nate RegierThomas-Kilman DiagnosticsFor the show notes for this episode, including a full transcript and links to all the resources mentioned, visit:https://changeworklife.com/managing-workplace-conflict-what-to-say-and-how-to-say-it/Re-assessing your career?  Know you need a change but don't really know where to start?  Check out these two exercises to start the journey of working out what career is right for you!

Welcome back to Your World of Creativity, where we delve into the minds of innovative thinkers and leaders who shape our creative worlds. Today, we are thrilled to have Karin Hurt and David Dye, the duo behind Let's Grow Leaders. Karin and David's Website Karin and David on YouTube @karinbhurt on Instagram Karin and David's Facebook page In this episode, they discuss their latest book, "Powerful Phrases for Dealing with Workplace Conflict," offering practical tools and insights to balance feedback and creativity while handling workplace conflict effectively.- **Balancing Creativity and Feedback:** - **Karin Hurt:** "When you have real genuine conversations and are not afraid to bring your perspective to the table, even if the other person disagrees, that's often where real creative breakthroughs happen."- **Workplace Conflict in Changing Environments:** - **David Dye:** "70 percent of people said they're experiencing the same or more conflict as they had in the past. The changing workplace is definitely one of the reasons why."- **Four Dimensions of Productive Conflict:** - **Karin Hurt:** "Connection and curiosity are so key. If you start by looking for common ground and showing curiosity about what others bring to the table, you can navigate conflict more effectively."- **Creative Problem Solving:** - **David Dye:** "One of the GOATs (greatest of all time phrases) for clarity is 'What would a successful outcome do for you?' This helps uncover motivations and craft solutions that work for everyone."- **Post-Project Celebration:** - **Karin Hurt:** "Instead of a postmortem, we suggest a post-project celebration to get curious about what worked and celebrate learning, even when things go wrong."Key Quotes:- **Karin Hurt:** "When you have real genuine conversations and are not afraid to bring your perspective to the table, even if the other person disagrees, that's often where real creative breakthroughs happen."- **David Dye:** "70 percent of people said they're experiencing the same or more conflict as they had in the past. The changing workplace is definitely one of the reasons why."**Resources:**- Visit Let's Grow Leaders Karin and David's Website - Check out the Powerful Phrases Resource Center for templates, discussion guides, and job aids.If you enjoyed this episode, please subscribe, rate, and leave a review. Stay creative and join us for our next episode as we continue to unlock your world of creativity.

In this episode of *Negotiate Anything*, host Kwame Christian sits down with Karin Hurt, the founder and CEO of Let's Grow Leaders, to explore the intricacies of practical leadership development and conflict resolution. Karin shares her experiences and insights on why many leadership training programs fail to stick and offers a proven approach to making them effective. The conversation also delves into her latest book, "Powerful Phrases for Dealing with Workplace Conflict," highlighting the importance of using strategic language to manage conflict and build better workplace relationships. Listeners will find this episode particularly valuable for its practical tips and actionable advice on how to navigate and resolve conflicts effectively. What Will Be Covered: - The five by five communication technique for lasting leadership development. - Innovative methods to make leadership programs practical and memorable. - Key insights from Karin's book, "Powerful Phrases for Dealing with Workplace Conflict." What's in it for you? Exclusive Advice: Gain insights from top negotiation experts. Community Support: Connect with a like-minded community focused on growth. Personal & Professional Growth: Unlock strategies to enhance every aspect of your life. You deserve to negotiate more of the best things in life, and now you can! Don't wait—be the first in line to experience this game-changing resource.

In this episode of *Negotiate Anything*, host Kwame Christian sits down with Karin Hurt, the founder and CEO of Let's Grow Leaders, to explore the intricacies of practical leadership development and conflict resolution. Karin shares her experiences and insights on why many leadership training programs fail to stick and offers a proven approach to making them effective. The conversation also delves into her latest book, "Powerful Phrases for Dealing with Workplace Conflict," highlighting the importance of using strategic language to manage conflict and build better workplace relationships. Listeners will find this episode particularly valuable for its practical tips and actionable advice on how to navigate and resolve conflicts effectively. What Will Be Covered: - The five by five communication technique for lasting leadership development. - Innovative methods to make leadership programs practical and memorable. - Key insights from Karin's book, "Powerful Phrases for Dealing with Workplace Conflict." What's in it for you? Exclusive Advice: Gain insights from top negotiation experts. Community Support: Connect with a like-minded community focused on growth. Personal & Professional Growth: Unlock strategies to enhance every aspect of your life. You deserve to negotiate more of the best things in life, and now you can! Don't wait—be the first in line to experience this game-changing resource.

Workplace culture and leadership are the foundation for success in every kind of business. I'm excited to be joined by two guests today who are proven experts in both of these areas. They bring their expertise into a discussion about the facets of workplace conflict; it can either be productive or destructive. Join us for a closer look!Karin Hurt and David Dye help human-centered leaders find clarity in uncertainty, drive innovation, and achieve breakthrough results. As CEO and president of Let's Grow Leaders, they are known for practical tools and leadership development programs that stick. Karin and David are the award-winning authors of six books, including Courageous Cultures: How to Build Teams of Micro-Innovators, Problem Solvers, and Customer Advocates and Powerful Phrases for Dealing With Workplace Conflict. A former Verizon Wireless executive, Karin was named to Inc. Magazine's List of Great Leadership Speakers. David Dye is a former executive and elected official. Karin and David are committed to their philanthropic initiative, Winning Wells, which builds clean water wells for the people of Cambodia. Show Highlights:The Four C's of Productive Conflict:Connection“Do we have a relationship?”“Am I working to build relationships before I need them?”ClarityA lack of clarity and assumptions contribute to much of the conflict in the workplace.“What would a successful outcome DO for you?”Curiosity“Are we genuinely interested in the other person's perspective? What's possible?”“It's hard to be curious and furious at the same time.”Commitment“What is our path forward? How can we hold ourselves accountable to our agreement?”“Schedule the finish” to establish a timetable for accountability and deal with problems that interfere with our best intentions. The principles of productive conflict can beautifully apply to our personal growth AND our coaching conversations.What Karin and David have seen in their work with leaders in reducing stress and expediting outcomes of productive conflict (Workplace conflict is a huge deal that affects everyone.)Tips for using Karin and David's book (and their GOATs and ACEs) in workplace conflictResources:Connect with Karin Hurt and David Dye: Website, LinkedIn (Karin), LinkedIn (David), and Facebook **Find free resources!Work with Meg! A few spots remain for the Fall STaR Coach Show Mentor Program! It's quickly approaching; we begin in late August!Visit the STaR Coach Show YouTube Channel!Explore past episodes and other resources at

SummaryOne of Dominic's favourite recordings yet! The conversation with Karin Hurt and David Dye explores the topic of workplace conflict and the importance of having productive conversations. They discuss the fear and discomfort associated with conflict, the need for connection, clarity, curiosity, and commitment in resolving conflicts, and the power of using specific phrases to initiate and navigate these conversations. The conversation emphasises the positive aspects of conflict and the potential for growth and innovation that can result from addressing conflicts effectively. In this conversation, David Dye and Karin Hurt discuss the importance of de-escalating conflicts in the workplace and providing strategies for effective communication. They emphasise the power of phrases like 'tell me more' and 'I'm curious' to break the cycle of conflict and create a safe space for dialogue. They also highlight the significance of acknowledging emotions and using check-ins for understanding to ensure that everyone feels heard. The conversation explores the benefits of teams that handle conflict well, such as fostering innovation and creating a united front. David and Karin share personal anecdotes and recommend books like 'Tribes' by Seth Godin and '4000 Weeks' by Oliver Burkeman.Keywordsworkplace conflict, productive conversations, connection, clarity, curiosity, commitment, phrases, conflict resolution, workplace communication, deescalating conflicts, effective dialogue, acknowledging emotions, understanding, team dynamics, innovation, collaboration, leadershipTakeawaysConflict is not inherently negative; it is a difference of perspective that can lead to innovation and problem-solving.Having productive conversations about conflicts requires connection, clarity, curiosity, and commitment.Initiating conversations about conflicts can be uncomfortable, but it is necessary for growth and improvement.Using powerful phrases, such as 'Tell me more' and 'What would a successful outcome do for you?', can facilitate productive conversations about conflicts.Conflict resolution requires understanding and addressing all parties' underlying needs and motivations. Use phrases like 'tell me more' and 'I'm curious' to deescalate conflicts and create a safe space for dialogue.Acknowledge emotions and use check-ins for understanding to ensure that everyone feels heard.Teams that handle conflict well foster innovation and have a united front.Effective communication and collaboration are essential for successful conflict resolution.Recommended books: 'Tribes' by Seth Godin and '4000 Weeks' by Oliver Burkeman.Chapters02:59 The Need for Productive Conflict Conversations09:04 Connection and Clarity in Conflict Resolution13:38 Curiosity and Commitment in Addressing Conflict16:24 Using Powerful Phrases to Navigate Conflict Conversations24:04 Deescalating Conflicts: The Power of Effective Communication27:27 Creating a Safe Space for Dialogue: Strategies for Conflict Resolution29:29 The Benefits of Teams that Handle Conflict Well31:47 Innovation and Collaboration: The Role of Conflict in Driving Change36:37 War Stories: Examples of Conflict Resolution42:18 The Importance of Psychological Safety and Challenging the Status Quo46:38 Unpopular Opinions and Worst Business AdviceMentioned in this episode:Get Mind Your F**king Business

Navigating Workplace Conflict in a Hybrid World: Strategies for Career Advancement - with Karin HurtThe shift to hybrid work has introduced unique dynamics that can lead to misunderstandings and tensions. In what is a fairly new setup for many managers and teams, managing workplace conflict in hybrid and remote workplaces has become a significant challenge. As more organizations adopt flexible work arrangements, professionals must adapt to new ways of communicating and collaborating. This blog, inspired by our recent podcast episode with conflict resolution expert Karin Hurt, explores effective strategies for managing workplace conflict and transforming it into opportunities for innovation and career growth.Read the full Blog on the Website31 Days of Action for Job SeekersFind Your Talents: Learn About Your Strengths, and Watch Your Career GrowJoin 5,000+ Readers of The Job Hunting Newsletter: Subscribe NowLear More About Renata's career coaching and coursesTimestamps to guide your listening:01:16 The Impact of Remote Work on Workplace Conflict 01:44 Survey Insights on Workplace Conflict and Collaboration 03:41 Navigating Work-From-Home Challenges 05:18 Balancing Work and Personal Life Boundaries 05:47 The Role of Legislation in Workplace Expectations 06:41 Shifts in Workplace Culture Post-Pandemic 08:35 The Importance of Addressing Conflict Early 12:35 Building Confidence in High-Stakes Situations 18:23 Powerful Phrases for Managing Workplace Conflict 22:32 Exploring the Dimensions of Conflict 22:58 Implementing Conflict Resolution Strategies 24:36 The Importance of Clarity in Conflict 26:44 Organizational vs. Interpersonal Conflict 28:16 Conflict in Matrix Organizations 31:05 Valuing Conflict Resolution Skills 34:19 Negotiating Salaries and Benefits 37:24 Cultural Differences in Conflict Resolution 43:13 Conclusion and Final Thoughts Links mentioned in this episode:Powerful Phrases for Dealing with Workplace Conflict: What to Say Next to De-stress the Workday, Build Collaboration, and Calm Difficult CustomersLet's Grow Leaders websiteKarin's LinkedInTEDX talk with Karin HurtHillary BlairRalph KilmanAbout the host, Renata BernardeHello, I'm Renata Bernarde, the Host of

Karin Hurt and David Dye, CEO and President of Let's Grow Leaders, join the podcast to discuss their newly released book, Powerful Phrases for Dealing with Workplace Conflict: What to Say Next to De-stress the Workday, Build Collaboration, and Calm Difficult Customers. The duo shares practical communication techniques from their book to help start difficult workplace conversations. They empower listeners with a framework for handling any conflict conversation: the “Four Dimensions of Constructive Conflict.” Enjoy the episode now to learn more about the 4-Cs and how to inject powerful phrases into your organization when navigating common workplace challenges, such as overwhelming workloads, matrixed teams, and difficult bosses. Resources:  Let's Grow Leaders: https://letsgrowleaders.com/ Powerful Phrases Book: https://letsgrowleaders.com/conflict-phrases-book/   Asking for a Friend Newsletter: https://www.linkedin.com/newsletters/asking-for-a-friend-6850036657530507264/   Collaborative Conversations Guide: https://letsgrowleaders.com/conflict-and-collaboration-resource-center/   Synergy Stack: https://letsgrowleaders.com/team-collaboration-synergystack/   Karin's LinkedIn: https://www.linkedin.com/in/karin-hurt-7ab25910/ David's LinkedIn: https://www.linkedin.com/in/davidmdye/    

In this episode Judith Germain speaks to Karin Hurt about "Powerful Phrases for Dealing with Workplace Conflict" and how to address conflicts proactively. Key Takeaways The book provides practical tools, techniques, and phrases to have productive conflict conversations It's based on research showing people wish they had spoken up sooner in conflicts The phrases are grounded in 4 dimensions: connection, clarity, curiosity, commitment Examples: "I really care about X and I'm confident we can find a solution", "What would a successful outcome do for you?" Covers handling conflicts in remote/hybrid teams and with different personality types In this conversation Judith and Karin discuss Karin's new book "Powerful Phrases for Dealing with Workplace Conflict", which provides practical tools and techniques for addressing workplace conflicts in a proactive, human-centered way. The book focuses on four key dimensions: connection, clarity, curiosity, and commitment. Karin also discusses how remote and hybrid work environments can introduce new types of conflicts, such as unclear expectations around things like camera usage and work-from-anywhere policies. Karin Hurt is the Founder and CEO of Let's Grow Leaders, she encourages courage and inspires innovation. She's the author of 5 books including the just released, Powerful phrases for dealing with workplace conflict: what to say next to destress the workday, build collaboration and calm difficult customers. You can find out more about our guest and today's episode in this Maverick Paradox Magazine article here. --- Maverick leadership is all about thinking outside the box and challenging the status quo. It's about having the courage to take risks and the confidence to lead in a way that is authentic and genuine. But amplifying your influence as a leader isn't just about having a strong vision or a big personality. It's also about having the right leadership capability and being able to execute on your ideas and plans. The consequences of not having the right level of influence as a leader can be significant. Without the ability to inspire and motivate others, you may struggle to achieve your goals and make a real impact. How Influential Are you? Take the scorecard at amplifyyourinfluence.scoreapp.com and see.  Catalysing Transformation - 1 min video Judith's book: The Maverick Paradox: The Secret Power Behind Successful Leaders.  Judith's websites:  The Maverick Paradox Magazine - themaverickparadox.com The Maverick Paradox Website - maverickparadox.co.uk Judith's LinkedIn profile is here, her Twitter profile (MaverickMastery) is here, Facebook here and Instagram here.  

Karin Hurt and David Dye, the CEO and President, respectively, of Let's Grow Leaders, explain the 4 C's of how to resolve workplace conflict, as well as some key phrases for diffusing a heated argument and moving forward with a shared mission.Hear Karin and David's full interview in Episode 458 of The Action Catalyst.

In this episode of The Brainy Business podcast, host Melina Palmer welcomes back the captivating Kwame Christian, host of the Negotiate Anything podcast, for a deep dive into the art of negotiation. In this richly insightful episode, Melina leads a dynamic reverse interview, unveiling Kwame's revered Compassionate Curiosity framework. Discover the transformative potential of acknowledging emotions, fostering genuine curiosity, and the strategic power of joint problem-solving.  Be enthralled by the exploration of affect labeling's effect on emotions and learn how breaks in negotiation can precipitate better outcomes. We navigate the cultural nuances crucial for negotiation success and share valuable insights on the synergy between sales processes and negotiation skills. Whether you are looking to enhance your professional dealings or elevate personal interactions, this episode offers groundbreaking strategies that honor both the psychological and practical aspects of communication.  In this episode: Master negotiation techniques for personal branding to elevate your professional image and achieve greater success in your career. Apply behavioral economics in negotiations to gain a strategic advantage and maximize your deal-making potential. Explore Kwame Christian's Compassionate Curiosity framework to foster stronger relationships and achieve mutually beneficial outcomes in negotiations. Implement effective anchoring strategies in negotiations to influence perceptions and drive favorable terms in your favor. Cultivate cultural intelligence in negotiation processes to navigate diverse business settings with skill and finesse. Show Notes: 00:00:00 - Introduction Melina introduces Kwame Christian, host of the Negotiate Anything podcast. 00:02:41 - Compassionate Curiosity Framework Recap Melina and Kwame discuss the Compassionate Curiosity framework, a three-part framework for having difficult conversations, which involves acknowledging and validating emotions, getting curious with compassion, and utilizing joint problem-solving. 00:06:47 - Balancing Priming and Anchoring in Emotion Recognition The conversation delves into the trade-offs of priming and anchoring when offering emotion descriptors, specifically when using the Compassionate Curiosity framework, and the potential impact on the emotional temperature of the conversation. 00:11:39 - Examples of Excellent Framework Implementation Kwame provides examples of individuals who demonstrate each part of the compassionate curiosity framework, highlighting podcast hosts as exemplary question-askers and interviewers who excel at acknowledging and validating emotions. 00:12:28 - Co-negotiators and Good Cop Bad Cop Strategies The discussion explores the concept of co-negotiators and the effectiveness of the "good cop, bad cop" strategy in negotiation, considering the role of relationship builders and problem solvers partnering towards a common goal for a client. 00:14:07 - The Hot Ones Interviewer and the Power of Preparation Kwame talks about the interviewer from the show Hot Ones and his exceptional preparation skills. The ability to ask in-depth questions beyond the surface level helps build rapport and reciprocity with guests. 00:18:22 - The Value of a Co-negotiator Kwame shares a story about a negotiation where the relationship with the counterpart was strained. He discusses the value of having a co-negotiator in complex negotiations to bring in a fresh perspective and facilitate a fair outcome. 00:20:28 - The Role of Negotiation in Personal Branding and Success Kwame reflects on how negotiation skills have been instrumental in securing media deals and partnerships, contributing to the success of his personal brand. Negotiation played a crucial role in landing opportunities and creating mutually beneficial deals. 00:23:02 - Negotiation in Sales and Marketing Kwame explains how negotiation techniques are integrated within the sales process, emphasizing the importance of understanding the synergy between negotiation and sales. He highlights the role of negotiation in closing deals and finding mutually beneficial terms. 00:25:30 - The Power of Anchoring in Negotiation Kwame delves into the psychological concept of anchoring within negotiation and its impact on influencing deal outcomes. He emphasizes the significance of setting a strong anchor to guide negotiations towards favorable terms. 00:28:12 - The Importance of Information in Negotiation Kwame discusses the significance of having the right amount of information before making an offer. He emphasizes the role of information asymmetry and the impact it has on negotiation strategy. 00:29:17 - The Power of Making the First Offer Melina and Kwame talk about the advantage of making the first offer in a negotiation and how it can set the tone for the rest of the conversation. They highlight the importance of confidence and setting a higher anchor. 00:30:22 - Approach to Negotiation and Conversation Kwame shares his preference for being a conversational counterpuncher and using the 70-30 rule in negotiations. He explains the strategy of dropping an anchor and then engaging in compassionate curiosity to keep the conversation flowing. 00:31:43 - Taking Breaks in Negotiation The conversation shifts to the underutilization of breaks in negotiations and the importance of recognizing when momentum is slowing down. Kwame emphasizes the use of breaks to trigger the sunk cost fallacy and keep the negotiation on track. 00:34:25 - Addressing the Use of Negotiation Techniques Melina and Kwame discuss the transparency in using negotiation techniques and the importance of acknowledging and validating emotions. Kwame shares his approach to addressing concerns about using negotiation frameworks. 00:35:59 -  Conclusion What stuck with you while listening to the episode? What are you going to try? Come share it with Melina on social media -- you'll find her as @thebrainybiz everywhere and as Melina Palmer on LinkedIn. Thanks for listening. Don't forget to subscribe on Apple Podcasts or Android. If you like what you heard, please leave a review on iTunes and share what you liked about the show.  I hope you love everything recommended via The Brainy Business! Everything was independently reviewed and selected by me, Melina Palmer. So you know, as an Amazon Associate I earn from qualifying purchases. That means if you decide to shop from the links on this page (via Amazon or others), The Brainy Business may collect a share of sales or other compensation. Let's connect: Melina@TheBrainyBusiness.com The Brainy Business® on Facebook The Brainy Business on Twitter The Brainy Business on Instagram The Brainy Business on LinkedIn Melina on LinkedIn The Brainy Business on Youtube Connect with Kwame: Negotiate Anything American Negotiation Institute  Kwame on LinkedIn Learn and Support The Brainy Business: Check out and get your copies of Melina's Books.  Get the Books Mentioned on (or related to) this Episode: Finding Confidence in Conflict, by Kwame Christian How to Have Difficult Conversations About Race, by Kwame Christian The Truth About Pricing, by Melina Palmer Getting Along, by Amy Gallo Powerful Phrases for Dealing with Workplace Conflict, by Karin Hurt and David Dye Top Recommended Next Episode: Texas A&M Interview (ep 115) Already Heard That One? Try These:  Anchoring & Adjustment (ep 11) Kwame Christian Interview (ep 107) Kwame Christian Interview (ep 146) Priming (ep 252) Framing (ep 296) Other Important Links:  Brainy Bites - Melina's LinkedIn Newsletter Texas A&M Certificate Program

#workplaceconflict #conflictresolution #emotionalintelligence Hello Everyone and Welcome Back to the 5 Minute Career Hack Podcast. Struggling with conflict at work? Feeling overwhelmed or unsure how to handle difficult situations? This episode of the 5 Minute Career Hack podcast is your answer! Join us as we interview Karen Hurt and David Dye, authors of the groundbreaking book "Powerful Phrases for Dealing with Workplace Conflict". They'll reveal 300 powerful phrases you can use to navigate conflict with confidence, set healthy boundaries (even with your boss!), and achieve better work-life balance. Plus, discover a FREE downloadable resource with all 300 phrases for instant access! Watch now and learn how to: - Overcome common workplace conflicts - Communicate effectively for better results - Set boundaries and say "no" with confidence - Avoid burnout and build resilience - Download 300 FREE phrases for conflict resolution Don't miss this life-changing episode! Order Karin & David's new book Powerful Phrases for Dealing with Workplace Conflict now https://a.co/d/4LM1793 Connect with Karin & David: https://letsgrowleaders.com/biographies/ Join our Facebook Group for Free: https://bit.ly/careerhackerfacebook --- Support this podcast: https://podcasters.spotify.com/pod/show/5minutecareerhack/support

In this episode of The Brainy Business podcast, host Melina Palmer and Karin Hurt, esteemed author of Powerful Phrases for Dealing with Workplace Conflict, delve into the art of turning office disputes into constructive conversations. Discover Karin's proven strategies from her extensive leadership experience and learn how to embrace the four C's—Connection, Clarity, Curiosity, and Commitment—to transform workplace tensions into collaborative triumphs.  Gain insights into practical phrases and tactics that not only navigate but enrich the dynamics of workplace interaction, fostering an environment where healthy conflict leads to innovative outcomes and stronger teams. Whether you're managing remote teams or navigating the intricacies of an office setting, this episode offers invaluable expertise for anyone looking to enhance their conflict resolution skills and cultivate a culture of open communication and psychological safety. Prepare to be empowered with the tools to handle even the most challenging conflicts with grace and resolve. In this episode: Mastering Strategies for Handling Workplace Conflict: Learn effective techniques to navigate and resolve conflicts in the workplace, fostering a harmonious and productive team environment. Building Human Connection in Leadership: Cultivate the essential skill of building strong human connections as a leader, leading to improved team dynamics and collaboration. Setting Clear Expectations: Understand the crucial impact of setting clear expectations, leading to enhanced productivity and reduced misunderstandings within the team. Using Powerful Phrases for Conflict Resolution: Acquire powerful phrases and communication tactics to effectively resolve conflicts, leading to smoother interactions and reduced workplace tension. Leveraging Constructive Conflict in Teams: Discover the advantages of embracing and managing constructive conflict within teams, leading to enhanced creativity and innovative problem-solving capabilities. Show Notes: 00:00:00 - Introduction Melina introduces Karin Hurt, the co-author of Powerful Phrases for Dealing with Workplace Conflict. Karin shares her background and the work she does. 00:03:41 - Grounding the Book in Research and Structuring the Content Karin discusses the importance of grounding the book in research and how they structured the content to provide practical tools and techniques for dealing with workplace conflict. She highlights the use of expert insights and short chapters for quick reference. 00:11:30 - The Four C's of Constructive Workplace Conflict Karin explains the four dimensions of constructive workplace conflict - human connection, clarity, curiosity, and collaboration. She provides examples of powerful phrases and strategies for each dimension to navigate conflict effectively. 00:14:00 - The Importance of Connection and Clarity Karin delves into the significance of human connection and shared understanding in conflict resolution. She emphasizes the need for genuine curiosity and interest in other perspectives to navigate workplace conflict effectively. 00:15:32 - Constructive Conflict Karin explains the four dimensions of constructive conflict: human connection, curiosity, clarity, and commitment, and emphasizes the importance of scheduling follow-up to ensure next steps are agreed upon. 00:16:50 - Importance of Combination Karin emphasizes the importance of the four dimensions working in combination and the need for human connection in conflict resolution. 00:18:20 - Building Relationships Karin stresses the importance of genuine human connection and building relationships, particularly in a remote working environment, to approach conflicts with understanding and empathy. 00:23:29 - Check for Understanding Karin shares the concept of a "check for understanding" in communication and how it can prevent misunderstandings and save time, emphasizing its effectiveness in professional and personal interactions. 00:29:58 - The Value of Prioritizing and Asking for Help Karin shares a powerful phrase from a past boss about the importance of prioritizing tasks and being aligned with your manager on what can be dropped if necessary. She emphasizes the importance of asking for help and prioritizing the most important tasks. 00:32:01 - The Importance of Advocating for Your Needs Karin discusses the importance of advocating for what you need and having the courage to ask for help when feeling overwhelmed. She highlights that it's better to ask for help than to risk making mistakes due to feeling overwhelmed. 00:34:36 - Initiating Conversations About Feeling Overwhelmed Karin provides tips for initiating conversations with managers about feeling overwhelmed. She emphasizes the importance of expressing commitment to doing a good job and seeking help to make the workload more manageable. 00:36:43 - Embracing Conflict as a Path to Better Results Karin discusses the value of conflict in the workplace, emphasizing that not all conflict is bad. She shares examples from her own experience and highlights the importance of embracing conflict as a way to achieve better results and foster open communication within teams. 00:40:33 - Conclusion What stuck with you while listening to the episode? What are you going to try? Come share it with Melina on social media -- you'll find her as @thebrainybiz everywhere and as Melina Palmer on LinkedIn. Thanks for listening. Don't forget to subscribe on Apple Podcasts or Android. If you like what you heard, please leave a review on iTunes and share what you liked about the show.  I hope you love everything recommended via The Brainy Business! Everything was independently reviewed and selected by me, Melina Palmer. So you know, as an Amazon Associate I earn from qualifying purchases. That means if you decide to shop from the links on this page (via Amazon or others), The Brainy Business may collect a share of sales or other compensation. Let's connect: Melina@TheBrainyBusiness.com The Brainy Business® on Facebook The Brainy Business on Twitter The Brainy Business on Instagram The Brainy Business on LinkedIn Melina on LinkedIn The Brainy Business on Youtube Connect with Karin: Let's Grow Leaders Karin on LinkedIn  Karin on X  Learn and Support The Brainy Business: Check out and get your copies of Melina's Books.  Get the Books Mentioned on (or related to) this Episode: Powerful Phrases for Dealing with Workplace Conflict, by Karin Hurt and David Dye Courageous Cultures, by Karin Hurt and David Dye The Power of Saying No, by Vanessa Patrick The Power of Us, by Jay Van Bavel & Dominic Packer What Your Employees Need and Can't Tell You, by Melina Palmer Top Recommended Next Episode: Kwame Christian Interview (ep 107) Already Heard That One? Try These:  Confirmation Bias (ep 260) Interview - Amy Gallo Interview (ep 269) Framing (ep 296) Vanessa Patrick Interview (ep 309) Therese Huston Interview (ep 381) Other Important Links:  Brainy Bites - Melina's LinkedIn Newsletter

This week on The Bo & Luke Show, we welcomed special guests Karin Hurt and David Dye, celebrated authors, and founders of Let's Grow Leaders. In this episode we delve deep into their new book, "Powerful Phrases for Dealing with Workplace Conflict.”Key Insights from the Episode:·        Understanding Emotional Dynamics: Learn how to lighten tense moments with humor and empathy, as shared by our own Luke.·        Effective Communication: Discover David's strategies on reflecting and acknowledging emotions to enhance communication in the workplace.·        Promote Openness & Clarity: Gain tools to encourage open lines of communication, ensuring alignment and fostering an environment of curiosity and productivity.Episode Highlights:·        Practical Tools and Phrases: Karin and David offer specific phrases and strategies that anyone can use to handle difficult scenarios including micromanagement and outright conflict.·        Transform Your Workplace: Understand the impact of successful conflict resolution on morale, culture, and productivity—transforming challenges into opportunities for growth.·        Personal Stories & Real Experiences: Our guests share powerful personal experiences, highlighting the importance of constructive conflict management in professional and personal contexts.Don't Miss Out!Understanding and managing conflict is crucial, not just professionally but also personally. If you've ever found yourself unsure of how to approach a difficult conversation at work, this episode is for you. Learn how to replace destructive conflict with constructive interactions that lead to better outcomes for everyone involved.Listen, Learn, Lead:Tune in to this enlightening discussion, equip yourself with key insights, and start leading with courage and empathy. Remember, great leadership starts with great communication!Thank you for continuing to engage with The Bo & Luke Show. We look forward to bringing you more content that inspires and educates.Keep leading,Bo & Luke

How have you addressed conflict at work in the past?  Most executives and professionals have dealt with conflict in the workplace.  However, many people don't know how to effectively communicate to resolve conflict.   In this episode, you will learn more about the essentials of conflict resolution.  Our host and CEO Porschia, alongside our guests, Karin Hurt and David Dye, share their insight on handling conflict in the workplace with practical techniques and powerful phrases.  They will also discuss the different types of conflict and how to move through them.  The conversation includes more detail on international research Karin and David conducted on conflict.  The effects of conflict on in-person, hybrid, and remote working environments are also explored. Click here for full show notes and to learn more: https://www.fly-highcoaching.com/conflict-in-the-workplace/ It's not uncommon for executives and professionals to feel a little overwhelmed, stuck, or confused when it comes to their career or income.  There are other people who want to know how to ramp up their success, consistently achieve their goals, and make a bigger impact. Check out the free master class Career 911: Solving the Top 5 Challenges Executives and Professionals Have: https://fly-high-coaching.thinkific.com/courses/Career%20911%20Master%20Class! --- Support this podcast: https://podcasters.spotify.com/pod/show/fly-high-coaching/support

Karin Hurt and David Dye help human-centered leaders find clarity in uncertainty, drive innovation, and achieve breakthrough results.  They're the CEO and President of ⁠Let's Grow Leaders⁠, a global leadership development firm known for practical tools and leadership development that stick, and the authors of several award winning books including ⁠Winning Well: A Manager's Guide to Getting Results—Without Losing Your Soul⁠ and ⁠Courageous Cultures: How to Build Teams of Micro-Innovators, Problem Solvers and Customer Advocates⁠. Karin and David's Books: https://letsgrowleaders.com/great-leadership-books/ - Website and live online programs: http://ims-online.com Blog: https://blog.ims-online.com/ Podcast: https://ims-online.com/podcasts/ LinkedIn: https://www.linkedin.com/in/charlesagood/ Twitter: https://twitter.com/charlesgood99 Chapters: Chapters: (00:00) Introduction (01:14) Technique: Quitting a conflict (02:27) Tip: Overcoming workplace challenges (06:16) Technique: Saying no to overwhelm (11:06) Technique: Inspire Method for team accountability (14:38) Tool: Handling bullies and gossips (19:03) Tool: Handling tricky work situations (20:36) Technique: Dealing with difficult customers (23:06) Conclusion

Karin Hurt and David Dye, the CEO and President, respectively, of Let's Grow Leaders, dive into the findings of their book “Powerful Phrases For Dealing With Workplace Conflict”, including the REAL trends of workplace conflict and what's driving it, the role of generational leadership styles, new world conflict vs old world conflicts, expectation violation, why silence is selfish, going with your G.O.A.T.s, scheduling the finish, having the courage to have the conversation, and contending with a "global staring contest with mortality".

In this episode of The Brainy Business podcast, host Melina Palmer and special guest Tim Houlihan open a window into the intriguing world of motivation and incentives. This thought-provoking discussion sheds light on the unexpected triumphs of non-monetary rewards over cash, offering compelling evidence from the frontline of employee engagement.  As they share personal tales and professional insights, you'll gain a deeper appreciation for the nuanced ways in which we can all reach our goals more effectively. They challenge traditional wisdom, advocating thoughtful goal-setting and emphasizing the impact of non-monetary recognition on loyalty and drive. This episode invites listeners to rethink what motivates them and provides practical guidance on setting personalized goals. Perfect for anyone interested in applying behavioral science in practical settings, this conversation could change how you approach motivation in both personal and professional landscapes. Tune in for an enlightening exploration of human behavior that will leave you both informed and inspired. In this episode: Understand the Power of Motivation and Incentives in the Workplace: Explore the impact of effective motivation and incentives on employee engagement and performance. Harness the Influence of Non-Monetary Rewards on Employee Motivation: Discover how non-monetary rewards can drive employee motivation and lead to improved workplace dynamics. Utilize Behavioral Science to Set Effective Goals: Learn how to apply behavioral science principles to set goals that drive employee productivity and satisfaction. Evaluate the Impact of Incentives on Employee Performance: Gain insight into how incentives can influence and enhance overall employee performance within an organization. Develop Strategies for Personal and Business Goal Setting: Acquire practical strategies for setting impactful personal and business goals that drive success and fulfillment. Show Notes: 00:00:00 - Introduction Melina introduces the episode and guest Tim Houlihan, discussing the focus on motivation and incentives in behavioral science. 00:05:38 - Setting BHAGs and Breaking Them Down Tim and Melina discuss setting big, hairy, audacious goals (BHAGs) and breaking them down into smaller, actionable parts called "bricks." 00:09:08 - Importance of Self-Selected Goals Tim emphasizes the importance of self-selected goals and the role of visualization in achieving them, discussing the impact of shifting perspectives on goals. 00:11:32 - Virtual Runs and Motivation Melina shares her experience with virtual runs and the shift in perspective on goal achievement, highlighting the impact of social media on goal commitment and achievement. 00:13:12 - Deadlines and Choice Architecture Tim and Melina discuss the effectiveness of deadlines in goal achievement and the role of choice architecture in setting specific final objectives while allowing flexibility in execution. 00:15:26 - Individualized Performance Rewards Rewards were individualized based on performance, leading to a significant 43% improvement in performance compared to general guidelines. 00:16:09 - Penalty for Underachieving A separate group faced penalties for underachieving and no benefits for overachieving, leading to a more calculative mindset and lack of intrinsic motivation. 00:17:07 - Call Center Environment The conversation delves into a call center environment, revealing how different personalities approach goals and the impact of choice architecture on performance. 00:19:19 - Context Shaping Decisions The context, including payment rates and communication of objectives, can shape individuals' decisions and mindset, impacting their approach to achieving goals. 00:23:16 - Time-Sensitive and Measurable Goals Setting time-sensitive and measurable goals, with a focus on achievable short-term objectives, increases the likelihood of achievement and provides a dopamine spurt for motivation. 00:29:55 - The Importance of Participatory Goal Setting Tim and Melina discuss the benefits of having a buddy or coworker to challenge and set goals with. They highlight the differences in goal setting between knowledge workers and other segments of the population. 00:31:37 - The Conundrum of Incentives The conversation shifts to the counterintuitive nature of incentives, using the example of a daycare's late pick-up fee. They emphasize the importance of non-monetary incentives in the corporate world. 00:33:50 - Engaging Emotions with Non-Monetary Incentives Tim and Melina delve into the effectiveness of non-monetary incentives in engaging emotions and increasing effort. They share success stories of using non-cash rewards to motivate employees. 00:35:49 - Reconsuming Achievements and Memories The discussion turns to the psychological impact of non-monetary rewards, such as designer handbags or trips, in reinforcing positive memories. They highlight the subconscious loyalty and motivation that results from reconsuming achievements. 00:40:22 - Individualized Engagement and Surprising Delights Tim shares a story of a senior sales leader's desire to win a watch as a prize rather than buying it. Melina emphasizes the importance of individualized engagement and surprising delights in motivating teams. 00:44:24 - Introduction to Behavioral Grooves and Music Tim discusses his love for the podcast Behavioral Grooves and how it combines his favorite things. Melina shares her excitement about the show and Tim's playlist. 00:44:59 - Framing and Fancy Playlists Tim talks about curating his playlist on Pandora and how framing works. Melina acknowledges the importance of framing and the impact it has on incentives. 00:45:17 - Conclusion What stuck with you while listening to the episode? What are you going to try? Come share it with Melina on social media -- you'll find her as @thebrainybiz everywhere and as Melina Palmer on LinkedIn. Thanks for listening. Don't forget to subscribe on Apple Podcasts or Android. If you like what you heard, please leave a review on iTunes and share what you liked about the show.  I hope you love everything recommended via The Brainy Business! Everything was independently reviewed and selected by me, Melina Palmer. So you know, as an Amazon Associate I earn from qualifying purchases. That means if you decide to shop from the links on this page (via Amazon or others), The Brainy Business may collect a share of sales or other compensation. Let's connect: Melina@TheBrainyBusiness.com The Brainy Business® on Facebook The Brainy Business on Twitter The Brainy Business on Instagram The Brainy Business on LinkedIn Melina on LinkedIn The Brainy Business on Youtube Connect with Tim: Behavioral Grooves Tim on LinkedIn Tim on Twitter Learn and Support The Brainy Business: Check out and get your copies of Melina's Books.  Get the Books Mentioned on (or related to) this Episode: A More Beautiful Question, by Warren Berger What Your Employees Need and Can't Tell You, by Melina Palmer Powerful Phrases for Dealing with Workplace Conflict, by Karin Hurt and David Dye Mixed Signals, by Uri Gneezy Getting Along, by Amy Gallo Top Recommended Next Episode: Cobra Effect (ep 220) Already Heard That One? Try These:  Anchoring & Adjustment (ep 11) Kurt Nelson Interview (ep 187) Reciprocity (ep 238) Uri Gneezy Interview (ep 273) Framing (ep 296) Other Important Links:  Brainy Bites - Melina's LinkedIn Newsletter Behavioral Grooves Episode

#workplaceconflict #conflictresolution #emotionalintelligence Hello Everyone and Welcome Back to 5 Minute Career Hack Podcast. Do you struggle with workplace conflict? Feeling burnt out and overwhelmed? You're not alone! This episode of the 5 Minute Career Hack podcast features Karen Hurt and David Dye, leadership experts who will reveal the secrets to building thriving teams and resolving conflict effectively. You'll also learn: - The surprising reason most people choose their careers (it's not what you think!). - How to overcome the negative bias of social media (and protect your mental health). - Powerful phrases to deal with difficult conversations at work. - Resources to help you become a more confident and successful leader. Watch now and take control of your career! Pre-Order Karin & David's new book Powerful Phrases for Dealing with Workplace Conflict now (Release Date 5/14/2024) https://a.co/d/4LM1793 Connect with Karin & David: https://letsgrowleaders.com/biographies/ Join our Facebook Group for Free: https://bit.ly/careerhackerfacebook --- Support this podcast: https://podcasters.spotify.com/pod/show/5minutecareerhack/support

Karin Hurt and David Dye help human-centered leaders find clarity in uncertainty, drive innovation, and achieve breakthrough results.  They're the CEO and President of Let's Grow Leaders, a global leadership development firm known for practical tools and leadership development that stick, and the authors of several award winning books including Winning Well: A Manager's Guide to Getting Results—Without Losing Your Soul and Courageous Cultures: How to Build Teams of Micro-Innovators, Problem Solvers and Customer Advocates. Karin and David's Books: https://letsgrowleaders.com/great-leadership-books/ - Website and live online programs: http://ims-online.com Blog: https://blog.ims-online.com/ Podcast: https://ims-online.com/podcasts/ LinkedIn: https://www.linkedin.com/in/charlesagood/ Twitter: https://twitter.com/charlesgood99 Chapters: (00:00) Introduction (01:27) Tip: The importance of conflict (03:09) Tool: Challenges of workplace conflict (04:24) Tip: Conflict cocktails (06:57) Tool: Connection in conflict (12:50) Tool: Clarity in conflict (15:29) Tool: Curiosity in conflict (17:16) Tool: Commitment in conflict (20:06) Tip: Future Benefits of speaking up (23:17) Technique: Inviting others into the conversation (27:32) Technique: Recognizing and de-escalating emotions (30:10) Conclusion

Conflict is an unfortunate truth in life, society and the workplace. Some might call it a necessary evil. But is it really that bad? Without healthy tension, diversity of thought and spirited debate, we can't have innovation, growth or change within our organizations.  Karin Hurt, CEO of Let's Grow Leaders and author of the book, “Powerful Phrases For Dealing With Workplace Conflict,” joins the podcast to discuss what she's learned about addressing conflict with care-filled words and building brighter, bolder cultures in the office. “If you both care about something really passionately, you're gonna have conflict. It's how you manage the conflict, and so care filled words can make all the difference. And that's really why we wrote powerful phrases for dealing with workplace conflict, so that you can have more productive conflict up, down and sideways in your teams.” Highlights of the conversation include:  The four dimensions of productive conflict. The role that building human connections plays. How hybrid and remote work have reshaped our approaches to conflict. What can be done at the organizational level to normalize disagreements between teams and colleagues. Plus, hosts Siobhan Fagan and Nidhi Madhavan chat with Karin about why traditional approaches to providing feedback (“I” statements, sh*t sandwiches) don't work, the G.O.A.T phrases to use instead, and overcoming physical barriers in a remote environment. Have a suggestion, comment or topic for a future episode? Send it to editors@reworked.co.

Emotional intelligence is becoming a highly sought after skill in the workplace. The ability to recognize, understand, manage, and reason with one's own emotions and those of others is incredibly valuable. Often, the ability to be successful doing this relies on one's ability to say the right things at the right time in the right way. On this episode, our guest is author, speaker, and CEO of Let's Grow Leaders, Karin Hurt. Together, we're going to discuss powerful phrases that can energize your job search and career.

Welcome to the PMO Strategies Podcast + Blog, where PMO leaders become IMPACT Drivers! PMI Talent Triangle: Power Skills Hey, IMPACT Driver!  Do workplace conflicts leave you feeling drained and frustrated?   Do you wish you knew how to handle disagreements more effectively to get better results?   In this episode, I'm joined by my friend, Karin Hurt to discuss practical tips based on a nationwide workplace collaboration and conflict survey. You'll learn specific techniques to communicate effectively, problem-solve productively, and even prevent tension in the first place.   If you're thinking, "I'd love to know exactly what to say when I'm in the heat of the moment with that frustrating stakeholder," then Karin has you covered with 300 powerful phrases to help you turn even the most stressful conflicts into productive discussions that keep everyone driving toward the IMPACT you need! She shares some of her favorite phrases with us in this episode. You don't want to miss it!  Enjoy! Connect with Karin:Follow Karin on LinkedIn Preorder your copy of Powerful Phrases for Dealing with Workplace Conflict  Thanks for taking the time to check out the podcast! I welcome your feedback and insights!  I'd love to know what you think and if you love it, please leave a rating and review in your favorite podcast player. Please leave a comment below to share your thoughts. See you online! Warmly, Laura Barnard     GET NOTIFIED ABOUT NEW EPISODES  TELL US WHAT YOU WANT TO LEARN PDU REPORTING INSTRUCTIONS                                    

Turn workplace conflicts into opportunities for growth by leading with the four Cs: Connection, Clarity, Curiosity, and Commitment. You can't be furious and curious at the same time. In this insightful episode of "Take Back Time," host Penny Zanker is joined by conflict resolution expert Karin Hurt to discuss tackling workplace conflicts head-on. Together, they explore the world of workplace conflicts, revealing practical tools and techniques for transforming challenging situations into opportunities for growth. Karen introduces the concept of the four Cs - Connection, Clarity, Curiosity, and Commitment - as the cornerstones of successful conflict resolution. This discussion isn't just limited to the office; the principles are applicable in various contexts, from dealing with your kids to managing conflicts at home. And as a bonus, Karin shares a sneak peek of her book, "Powerful Phrases for Dealing with Workplace Conflict". Tune in now!Love the show? Subscribe, rate, review, and share! https://pennyzenker360.com/positive-productivity-podcast