Dental All-Stars | Dental Practice Training & Systems

Heather Nottingham, VP of Training at All-Star Dental Academy, shares expert tips and proven strategies to create remarkable patient experiences, build loyalty, and boost practice growth Resources:Dental Practice Growth Webinar Dental CoachingAll-Star Online Training

Eric Vickery and Shyanne McCracken discuss how to facilitate mutual agreement for increasing case acceptance and filling schedules more effectively. Resources:All-Star Live Dental Training EventsDental CoachingDental Practice Growth Webinar 

Eric Vickery discusses tips for successful leadership through self-evaluation, integrity, and adapting communication styles for a stronger team influence. Resources:All-Star Live Dental Training EventsDental CoachingDental Practice Growth Webinar 

Eric Vickery, President of Coaching at All-Star Dental Academy, wraps up the DISC personality series by focusing on C personality types. Resources:All-Star Live Dental Training EventsDental CoachingDental Practice Growth Webinar  

Shelly VanEpps and Alex Nottingham JD MBA discuss how prioritizing self-worth is key. Surround yourself with positive influences, practice self-care, and manage your inner critic for growth. Resources:All-Star Live Dental Training EventsDental CoachingDental Practice Growth Webinar

Eric Vickery, President of Coaching at All-Star Dental Academy, continues discussing the DISC personality profile system, focusing on the "S" (steadiness) personality type. Resources:All-Star Live Dental Training EventsDental CoachingDental Practice Growth Webinar 

Heather Nottingham discusses how phone skills are critical, as missed or mishandled calls can lead to significant revenue loss. Regular, intentional training, role-playing, and continuous learning are essential for maintaining these skills. Resources:Dental Practice Growth Webinar Dental CoachingAll-Star Online Training

Eric Vickery, President of Coaching at All-Star Dental Academy, continues his discussion on the DISC personality model, focusing on the "I" type - Influencers. Resources:All-Star Live Dental Training EventsDental CoachingDental Practice Growth Webinar 

Eric Vickery and Alex Nottingham JD MBA discuss the vital link between phone skills and case acceptance in dental practices. Eric emphasizes that the phone call is often the first touchpoint a patient has with a dental office and significantly influences their perception of the practice. Resources:Dental Practice Growth Webinar Dental CoachingAll-Star Online Training

Eric Vickery, President of Coaching at All-Star Dental Academy, focuses on the DISC personality model, specifically discussing the D (Dominant) personality type. Resources:All-Star Live Dental Training EventsDental CoachingDental Practice Growth Webinar 

Shelly VanEpps and Alex Nottingham JD MBA discuss balancing leadership and management in dental practices, emphasizing emotional intelligence, motivation, teamwork, and how both skills are crucial for long-term success and operational efficiency. Resources:All-Star Live Dental Training EventsDental CoachingDental Practice Growth Webinar 

Eric Vickery, President of Coaching at All-Star Dental Academy, discusses the importance of understanding and utilizing DISC personality profiles in enhancing customer service in dentistry. Resources:All-Star Live Dental Training EventsDental CoachingDental Practice Growth Webinar 

Heather Nottingham discusses the value of cross-training dental teams to ensure consistent communication and service across all roles. It highlights how phone skills and verbal communication techniques benefit both front and back office staff, helping build patient rapport and improving case acceptance. Resources:Dental Practice Growth Webinar Dental CoachingAll-Star Online Training

Robyn Reis, Director of All-Star's Hiring Service, offers tips and discusses handling unexpected staff resignations. Resources:All-Star's Hiring ServiceDental Practice Growth Webinar 

Shelly VanEpps and Alex Nottingham JD MBA discuss the "Law of the Rubber Band," highlighting growth by stepping outside comfort zones in small, manageable steps. Resources:All-Star Live Dental Training EventsDental CoachingDental Practice Growth Webinar 

Alex Nottingham JD MBA discusses the concept of "purpose energy" (or spiritual energy), which is the fourth type of energy after physical, emotional, and mental energy. Purpose energy is rooted in your “why,” motivating perseverance and fueling passion beyond self-interest. Resources:Dental Practice Growth Webinar Dental CoachingAll-Star Online Training

Patrick Chavoustie discusses how the message your marketing sends plays a crucial role in building trust and connecting with patients. He emphasizes the importance of being clear, concise, and transparent to avoid overwhelming potential clients. Resources:The Dental Brief PodcastOMNI Premier MarketingDental Practice Growth Webinar 

Alex Nottingham JD MBA explains the power of mental energy, focusing on single-tasking, reducing distractions, and using affirmations for better focus. Resources:Dental Practice Growth Webinar Dental CoachingAll-Star Online Training

Shelly VanEpps and Alex Nottingham JD MBA discuss team buy-in, culture, and accountability, highlighting strategies for boosting team engagement. Resources:All-Star Live Dental Training EventsDental CoachingDental Practice Growth Webinar 

Robyn Reis, Director of All-Star Hiring Service, discusses how to use seasonal slumps to assess skills, foster team growth, and enhance learning to keep your dental practice motivated and thriving.Resources:All-Star's Hiring ServiceDental Practice Growth Webinar 

Heather Nottingham emphasizes relationship-based, ethical “sales” in dentistry, focusing on trust, service, and long-term patient care. Resources:Dental Practice Growth Webinar Dental CoachingAll-Star Online Training

Motivational Moments with Eric Vickery: emphasizes that effective leaders balance serving others with providing clear direction. Servant leaders prioritize the well-being of those they lead, including their peers and patients. Resources:All-Star Live Dental Training EventsDental CoachingDental Practice Growth Webinar 

Shelly VanEpps and Alex Nottingham JD MBA discuss the importance of phone skills in converting new patients, enhancing the patient experience, and how team training is key to dental office success. Resources:All-Star Live Dental Training EventsDental CoachingDental Practice Growth Webinar 

Motivational Moments with Eric Vickery: emphasizes egoless leadership, balancing confidence with humility, sharing vision, and fostering team appreciation for success. Resources:All-Star Live Dental Training EventsDental CoachingDental Practice Growth Webinar  

Alex Nottingham JD MBA dives into the concept of emotional energy as part of overall engagement. Building on the previous discussion about physical energy, he explains the interconnectedness of physical, emotional, mental, and spiritual energies. Resources:Dental Practice Growth Webinar Dental CoachingAll-Star Online Training

Alex Nottingham JD MBA introduces an excerpt from the Practice Growth Summit 2024, discussing the power of vision and implementation alongside Shelly VanEpps.  Resources:All-Star Live Dental Training EventsDental CoachingDental Practice Growth Webinar 

Wade Sellers and Alex Nottingham JD MBA discuss the importance of crafting authentic, relatable testimonials and interviews to attract new clients, especially in fields like dentistry.Resources:Dental Practice Growth Webinar Coal Powered Filmworks

Robyn Reis, Director of All-Star Hiring Service, discusses due diligence during hiring: background checks confirm reliability, leading to a strong, long-term team fit.  Resources:All-Star's Hiring ServiceDental Practice Growth Webinar 

Motivational Moments with Eric Vickery: highlights balancing optimism with realism in leadership, using emotional intelligence and effective communication to inspire. Resources:All-Star Live Dental Training EventsDental CoachingDental Practice Growth Webinar

Alex Nottingham JD MBA and Shelly VanEpps discuss solutions for seasonal drops in dental practice productivity, focusing on September's common dip. They emphasize tracking KPIs to identify trends, front-loading schedules with high-production procedures, the value of coaching to ensure consistency, and more!  Resources:All-Star Live Dental Training EventsDental CoachingDental Practice Growth Webinar 

Heather Nottingham highlights the critical role of phone skills in dental practices, focusing on effective communication, patient engagement, and building trust to enhance case acceptance and practice growth. Resources:Dental Practice Growth Webinar Dental CoachingAll-Star Online Training

Robyn Reis, Director of All-Star Hiring Service, discusses hiring for attitude over experience in dentistry but stresses the need for proper training resources and dedicated trainers.Resources:All-Star's Hiring ServiceDental Practice Growth Webinar 

Motivational Moments with Eric Vickery: This episode discusses balancing relationships and firmness in leadership, emphasizing emotional intelligence and effective communication. Resources:All-Star Live Dental Training EventsDental CoachingDental Practice Growth Webinar 

Alex Nottingham JD MBA emphasizes that high performance is not determined by time management but by managing energy.  Resources:Dental Practice Growth Webinar Dental CoachingAll-Star Online Training

Dr. Peter Strong and Alex Nottingham JD MBA discuss mindfulness and practical strategies to overcome chronic stress and emotional reactivity.Resources:Dental Practice Growth Webinar Dr. Peter StrongDental CoachingAll-Star Online Training

Motivational Moments with Eric Vickery: Emphasizes the importance of not only teaching and guiding others—whether team members or patients—but also staying open to learning and growing oneself.Resources:All-Star Live Dental Training EventsDental CoachingDental Practice Growth Webinar 

Alex Nottingham JD MBA highlights the need to balance both rational and emotional elements to effectively drive and sustain change.Resources:Dental Practice Growth Webinar Dental CoachingAll-Star Online Training

Eric Vickery and Shyanne McCracken discuss optimizing Dentrix Practice Management Software for success. Tips include running precise reports, managing overdue lists, and involving the whole team for patient recall efficiency.Resources:All-Star Live Dental Training EventsDental CoachingDental Practice Growth Webinar 

Motivational Moments with Eric Vickery: Highlights the importance of balancing humility and confidence in leadership, urging leaders to be both approachable and self-aware. Resources:All-Star Live Dental Training EventsDental CoachingDental Practice Growth Webinar  

Alex Nottingham JD MBA discusses the advice to prioritize talent over passion, commit to your strengths, and practice until you succeed. Resources:Dental Practice Growth Webinar Dental CoachingAll-Star Online Training

Eric Vickery and Shelly VanEpps discuss optimizing Eaglesoft dental software: scheduling strategies, payment processing, and the importance of daily audits to maximize efficiency and prevent revenue loss.Resources:All-Star Live Dental Training EventsDental CoachingDental Practice Growth Webinar 

Motivational Moments with Eric Vickery: Continues the discussion on leadership, focusing on how to be an effective leader. He introduces the acronym "HEROES" to outline key qualities of a strong leader.  Resources:All-Star Live Dental Training EventsDental CoachingDental Practice Growth Webinar 

Alex Nottingham JD MBA emphasizes the importance of being independent of others' opinions, overcoming the fear of failure, and committing fully to one's goals with consistency over intensity.Resources:Dental Practice Growth Webinar Dental CoachingAll-Star Online Training

Robyn Reis discusses the common slowdown during the summer - she explains that this period, while challenging, presents an opportunity for practices to maximize their time by training, reviewing systems, and refreshing team dynamics. Resources:All-Star's Hiring ServiceDental Practice Growth Webinar 

Motivational Moments with Eric Vickery: A new series on leadership, emphasizing that everyone is a leader through influence. He challenges listeners to reflect on how they influence their patients and why it's important to them, encouraging them to recognize their leadership roles at work and home.Resources:All-Star Live Dental Training EventsDental CoachingDental Practice Growth Webinar 

Alex Nottingham JD MBA shares and discusses the 8 Steps to becoming an "Automatic Millionaire" - save first, automate finances, invest wisely, live frugally, and eliminate debt. Resources:Dental Practice Growth Webinar Dental CoachingAll-Star Online Training

Patrick Chavoustie emphasizes the importance of strategic marketing, quality customer service, and innovative tactics like LSAs, while also noting the role of mindset and internal marketing in driving a successful dental practice.Resources:The Dental Brief PodcastOMNI Premier MarketingDental Practice Growth Webinar 

Motivational Moments with Eric Vickery: Maintain dental team culture with weekly reviews, honest self-assessments, celebrating successes for growth, and MORE. Resources:All-Star Live Dental Training EventsDental CoachingDental Practice Growth Webinar 

Alex Nottingham JD MBA discusses how to handle problems effectively with applying the concept of the "Three Cs": Catch, Check, Change. Resources:Dental Practice Growth Webinar Dental CoachingAll-Star Online Training

Larry Guzzardo and Alex Nottingham JD MBA discuss leadership strategies to meet the expectations of the current generation for a harmonious workplace and cultural growth.Resources:Dental Practice Growth Webinar Dental CoachingAll-Star Online Training

Motivational Moments with Eric Vickery: Learn the steps to create and define team culture commandments and the emphasis of intentional culture building. Resources:All-Star Live Dental Training EventsDental CoachingDental Practice Growth Webinar