Podcast appearances and mentions of case acceptance

Startup practice? Avoid years of chaos by scheduling to productivity from day one. Dr. Bruce Baird shares exactly how to design your schedule, case presentation, and clinical time to maximize growth while minimizing stress.

Dr. Desiree Yazdan utilizes psychology and technology to empower her dental practice to new heights. She gives her best tips for smile makeovers and delivers a value packed episode. Don't miss it! Ladies & Gentlemen, you're listening to "Confessions From A Dental Lab" and we're happy you're here. Subscribe today and tell a friend so we can all get 1% better :)Connect with Dr. Yaz on instagram at @dryazdan and email her at drdyazdan@gmail.comFollow KJ & NuArt on Instagram at @lifeatnuartdental, you can also reach us via email: kj@nuartdental.comLearn more about the lab and request information via our website: https://www.nuartdental.com/new-dentist-contact-form/

A broken tooth, a stack of financing forms, and one patient unsure where to turn. In this episode, we explore how to remove invisible barriers to case acceptance—and why simplifying payment options can change everything.

Wondering how AI is reshaping dentistry—for real? If you've heard the buzz but haven't seen how it translates to your day-to-day practice, this episode is for you. I'm joined by Wardah Inam, the brilliant mind behind Overjet, the AI platform that's helping dentists diagnose with more confidence, improve case acceptance, and finally bring consistency to treatment planning. Whether you're part of a DSO or running your own practice, this conversation will change how you think about tech in the operatory. I sit down with Wardah Inam, CEO and co-founder of Overjet, one of the leading AI companies transforming dental care. With a PhD from MIT and a deep background in AI and healthcare innovation, Wardah shares her journey from being a curious dental patient to pioneering real-time AI solutions for dentists, DSOs, and insurers alike. In this insightful conversation, you'll learn how AI isn't just hype—it's becoming a game changer in diagnostics, treatment planning, and administrative efficiency. Wardah explains how Overjet is making diagnosis more quantitative, improving consistency across providers, and boosting case acceptance with powerful visuals that speak to patients in a way they can understand. Whether you're a solo practitioner, DSO leader, or simply curious about how AI fits into your workflow, this episode is packed with practical insights, future-forward thinking, and compelling reasons to consider the power of AI in your dental practice. What You'll Learn: How Overjet's AI technology is improving diagnostic precision and patient trust Why AI is a powerful tool for increasing case acceptance The surprising story that inspired Wardah to enter the dental field The role of AI in streamlining insurance claims and reducing administrative burden What sets Overjet apart from other dental AI companies The future of AI in dentistry—from auto-charting to real-time claim approvals — Key Takeaways 00:40 Introduction to AI in Dentistry 03:17 Overjet's Role in Dental Care 04:00 Wardah's Journey into Dentistry 06:44 The Importance of Consistent Diagnosis 07:53 AI's Impact on Insurance Claims 10:53 Enhancing Case Acceptance with AI 14:53 The Future of AI in Dental Practices 20:00 Overjet's Unique Features 25:23 Real-Time Insurance Approvals 25:20 Adoption Trends: DSOs vs. Solo Practitioners 28:12 Final Thoughts and Lightning Round — Learn proven dental marketing strategies and online reputation management techniques at: https://www.drlentau.com This podcast is sponsored by Dental Intelligence. Learn more at: https://www.dentalintel.com/ This podcast is sponsored by The Doc Sites, the leading provider of websites and online marketing for dentists. Find out more at: https://www.docsites.com/ Raving Patients Podcast is your go-to place for the latest and best dental marketing strategies that will help you skyrocket your practice. Follow us for more!

In this powerful episode of The Dental Boardroom Podcast, host Wes Reed, CPA and CFP of Practice CFO, sits down with the dynamic Stacy Farley—former corporate sales leader turned dental practice powerhouse. Stacy shares her remarkable journey from business and sales into the world of dentistry, specifically her transformational work in her father's full arch dental practice.Together, they explore what it really means to “sell” in dentistry, how to guide patients toward life-changing decisions, and why understanding the real value of treatment is critical for both practice growth and patient outcomes. With proven techniques, real-world stories, and actionable advice, this episode is a must-listen for any dentist ready to boost case acceptance and scale up with full arch treatments.Key Points:Stacy's Background: From business and corporate sales (Jenny Craig/Nestlé) to transforming a leading dental practice.Sales in Dentistry: Why "sales" isn't a dirty word—it's about guiding patients toward better health and confidence.The 4 Core Benefits of Full Arch Dentistry:Emotional Decision-Making: How patients often hit emotional tipping points before committing to treatment—and how to be ready.Patient Communication Strategy: Asking the right questions and reframing value over price.Sales Funnel Breakdown:Unique Selling Propositions (USPs): Why standing out in a "full arch frenzy" market is crucial for private practices.Actionable Tips for Dentists Getting Into Full Arch#DentalPodcast #FullArchDentistry #CaseAcceptance #DentalSales #DentalMarketing #DentalPracticeGrowth #PatientCommunication #StacyFarley #PracticeCFO #DentalLeadership #PrivatePracticeSuccess #DentalBusiness #DentalBoardroom

Step into Dental Unscripted replacing Acquisition Unscripted.Hosts Michael Dinsio and Paula Quinn, alongside industry experts like executive coach Michael Clark with Next Level Consultants. Our NEW CHANNEL breaks down the dental practice ownership journey with raw, real, and actionable insights. From startups to acquisitions to running a successful practice, this podcast covers it all, one unfiltered episode at a time. In this installment, aired March 27, 2025, the trio dives deep into patient financing—a game changer for boosting case acceptance and turning unscheduled treatment into revenue.Why does patient financing matter? Michael Clark, a former CareCredit insider, reveals that 15-20% of patients walk in unprepared to pay, leaving practices with massive unscheduled treatment lists (think $1.2-$1.5 million for a $1 million practice). The team unpacks stats showing 50% of revenue comes from insurance, 35% from traditional payments like Visa or cash, and the critical gap financing fills. They tackle why practices shy away—staff discomfort with money talks, misconceptions about fees (it's a merchant fee, not interest!), and “legacy office managers” pushing risky in-house payment plans that rarely get collected past 120 days. Paula shares her own experience as a practice owner and how she picked and chose when to use financing options, while Mike highlights a $1.6 million practice only offered patient financing just once - in an entire year. The conversation gets practical: offer financing on 100% of treatment plans, lead with multiple options (cash discounts, credit cards, third-party lenders like CareCredit, Covered Care, or Clarity Pay), and let patients choose. Why? Because 25-30% of those who leave without scheduling get treatment elsewhere, and same-day acceptance is dropping. From clear aligners to high-end restorations, financing can elevate care levels—like zirconia crowns over PFMs or premium dentures over basics. Plus, hear a story of a patient swayed by low monthly payments, proving presentation is everything.Now unified under the Dental Unscripted banner (bye-bye Startup Unscripted and Acquisition Unscripted), this navy blue and turquoise-branded show—complete with a big tooth logo—is your go-to for practice management gold. https://dental-unscripted.transistor.fm/0:00 Intro4:26 Why Use Patient Financing7:46 Statistics, and Opportunities in Your Practice13:20 Case Acceptance Rate, Verbal Skills, & Options14:47 Why Offices Are Using Patient Financing20:47 Why patients NEED Financing 25:01 Increase Patient Care Option27:38 Which Financing Companies to Use?Sponsored by Candid Pro, a clear aligner system built for general dentists to drive efficiency and profit, this episode offers a special deal https://candidpro.com/nxlevel. Get an amazing deal and exclusive offer via this link. Subscribe on Apple, Spotify, or YouTube, Rate us, and follow for more. Need help with case acceptance or setting up shop? The team's got you covered. Visit https://nxlevelconsultants.com to find out more on how Michael Dinsio & Paula Quinn can help you with your career as a dentists! 

In this episode of the Thriving Dentist Show, we explore one of the most important—and often overlooked—topics in practice growth: how to increase case acceptance for high-value dentistry. Many dentists are holding back on presenting ideal care due to the fear of rejection or assumptions about what patients can afford. Gary Takacs and Naren Arulrajah break down the psychology behind why dentists hesitate to present ideal treatment and how to create a patient experience that naturally increases acceptance—without feeling like you're “selling.” From photos and websites to new patient calls and follow-up systems, this episode offers practical strategies to grow high-value care while building trust and long-term relationships with your patients. Whether you want to grow your Invisalign, implants, or cosmetic services, this episode will help you take confident steps forward. Listen Now!

In this episode of The Social Dentist, Dr. Desiree Yazdan dives into the essential role that social cues play in enhancing your interactions with patients and increasing case acceptance within your dental practice. This episode is full of insights for you, as a dental professional, looking to foster stronger relationships with your patients and improve your practice's success rates. The core of the episode is dedicated to exploring the concept of social cues in detail. Dr. Yazdan explains that when your patients perceive a sense of safety and trust, they are more likely to accept your treatment recommendations. Listen as she provides actionable advice on how you can achieve this. Dr. Yazdan also underscores the importance of training your entire dental team to effectively use social cues, ensuring a consistent and supportive experience for every patient. Throughout the episode, Dr. Yazdan shares anecdotes and examples to illustrate how subtle changes in communication and environment can significantly impact your patients' perceptions and decisions. She discusses the psychological aspects of patient interactions and how understanding these can lead to better outcomes for both your patients and you as a dental professional. After listening to this episode, you'll want to implement the strategies discussed to enhance your practice and patient relationships. Watch Dr. Yazdan's Make More Money Video - www.dryazdancoaching.com/mdm Book Your Consultation with Dr. Yazdan HERE: www.dryazdancoaching.com/consult Email Dr. Yazdan: DrDYazdan@gmail.com Join Dr. Yazdan's Coaching Waitlist - www.dryazdancoaching.com/waitlist Sign up for Dr. Yazdan's Free Masterclass, How To Get Patients From IG into Your Practice - www.dryazdan.com/newpatients Follow Dr. Yazdan on Instagram - https://www.instagram.com/dryazdan/

In today's world, patients don't just want great dentistry—they want to understand it. In this episode of The Truth About Dentistry, I break down how leveraging technology can revolutionize the way you educate patients, leading to higher case acceptance, better patient trust, and a stronger brand presence both in and out of the office.

The secret to higher production? Better leadership, not just more patients. In this episode, Dr. Spencer Greer shares the biggest lessons he's learned from scaling multiple practices, optimizing production, and keeping teams motivated—even when you're leading remotely. He reflects on the mistakes he made, what he'd do differently, and how partnering with a DSO has helped him step back from ownership stress and focus on a new chapter in his career. Learn what you can do to increase production and become a better leader!Topics discussed in this episode:How sales skills translate to dentistryBalancing leadership between multiple practicesWhy your team isn't motivated (and how to fix it)Common mistakes in remote practice managementTransitioning to DSO partnership and work-life balanceThe power of coaching and professional investmentFind out how you can work with Dr. Spencer Greer at Big Time Dental Producers!Text us your feedback! (please note: we cannot respond through this channel)) Take Control of Your Practice and Your Life I help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams. Join the DPH Hero Collective and get the tools, training, and support you need to transform your practice: Team and Doctor Training for every aspect of Practice Management Comprehensive Training: Boost profit, efficiency, and team engagement. Live Q&A Sessions: Get personalized help when you need it most. Supportive Community: Connect with practice owners on the same journey. Editable Systems & Protocols: Standardize your operations effortlessly. Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.

This episode delves into the vital role of visual aids in enhancing patient understanding and acceptance in dental practices. We explore various methods and strategies that allow dental professionals to effectively communicate treatment options, ensuring clarity and confidence in patient decisions. • Discussing the cognitive advantages of visual aids in patient care • Sharing creative techniques for using visual aids in the office • Exploring the positive impact of visual aids on patient engagement and trust • Offering insights into common pitfalls of verbal communication • Challenging listeners to create customized visual tools for their practices Create visual aids for better patient understanding and watch your acceptance rates soar! Text us your feedback! (please note: we cannot respond through this channel)) Take Control of Your Practice and Your Life I help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams. Join the DPH Hero Collective and get the tools, training, and support you need to transform your practice: Team and Doctor Training for every aspect of Practice Management Comprehensive Training: Boost profit, efficiency, and team engagement. Live Q&A Sessions: Get personalized help when you need it most. Supportive Community: Connect with practice owners on the same journey. Editable Systems & Protocols: Standardize your operations effortlessly. Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.

Feeling uncertain after a big dental purchase? You're not alone. This episode unpacks the phenomenon of buyer's remorse, especially regarding dental treatments. We delve into why patients harbor doubts about the necessity of their treatments, the high costs commonly associated with dental procedures, and how these factors can lead to feelings of regret.Throughout the episode, you'll find practical tips that can be easily implemented in your practice to enhance patient trust and satisfaction. Ultimately, addressing and mitigating buyer's remorse not only benefits your patients but also cultivates long-term relationships and encourages referrals. Don't miss this opportunity to improve your practice! Be sure to subscribe, leave a review, and share this episode with colleagues who may benefit from these insights.Text us your feedback! (please note: we cannot respond through this channel)) Take Control of Your Practice and Your Life I help dentists create thriving practices that make more money, require less of their time, and empower their teams to run the office seamlessly—so they can focus on what matters most. Join the DPH Hero Collective and get the tools, training, and support you need to transform your practice: Comprehensive Training: Boost profit, efficiency, and team engagement. Live Monthly Webinars: Learn proven strategies for scaling your practice. Live Q&A Sessions: Get personalized help when you need it most. Supportive Community: Connect with practice owners on the same journey. Editable Systems & Protocols: Standardize your operations effortlessly. Ready to build a practice that works for you? Visit www.DPHPod.com to learn more.

For years, I've been teaching orthodontists about case acceptance, and I can tell you one thing with certainty: trust alone won't get patients to say yes anymore. Gone are the days when simply being a doctor was enough to get patients to start treatment.So, what's the missing piece? You need a closer. Whether it's you or your treatment coordinator, someone in your practice must have the skills to turn interest into commitment. Sales isn't a dirty word but an essential skill to grow your practice and help patients. A soft, ethical sales approach is what separates thriving practices from those struggling with low acceptance rates.In this episode, I break down how to create a high-converting patient experience, how to assess your team's sales ability, and why recording and reviewing your case presentations can transform your acceptance rates. If your practice is bringing in leads but not converting them, you can't afford to miss this.

If you've ever wished your team cared about your practice as much as you do, this episode is a must-listen! Building a successful dental practice isn't just about providing great care—it's about creating a culture where your team takes ownership, works together, and drives growth. To break down how you can make that happen, I'm joined by Craig McVey, Chief Operations Officer and Acquisition Analyst at Mountainside Dental Group. With 18 years in the dental industry and a deep understanding of practice management, Craig shares invaluable insights on leadership, transparency, and team-driven success. In this episode, we cover: Why data transparency is key to a thriving dental practice How team culture and leadership development impact performance The power of profit-sharing to boost motivation and retention How to keep your schedule full and improve case acceptance rates The importance of regular team meetings and how to make them effective The KPIs that matter most for practice growth Craig also shares how Mountainside Dental Group has scaled smartly, empowering team members and creating an ownership mentality without requiring associates to handle management duties. If you're looking for strategies to strengthen your team and grow your practice, this episode delivers real-world solutions.

In this episode, Derek brings back client Dr. Teagan Willes for a follow up episode. Teagan shares how he was able to increase his daily production by 50% by focusing on his personal communication with his patients. There are some great nuggets in here for those of you looking to up your game.  Reach out to Teagan via email: TeaganWilles@gmail.com Connect with us: • Learn more about 1-on-1 coaching • Get access to TLP Academy • Suscribe to The Lifestyle Practice Podcast • Email Derek at derek@thelifestylepractice.com • Email Matt at matt@thelifestylepractice.com • Email Steve at steve@thelifestylepractice.com

Did you know that most dentists are losing out on tax-free wealth without even realizing it?On this episode of the Full-Arch Secrets Podcast, we're pulling back the curtain on a game-changing strategy that's helping dentists:✅ Offer a 5-year patient warranty (without taking on extra risk)✅ Increase case acceptance & patient confidence✅ Build a tax-free financial safety net that grows over timeJoin Chayden Young and Doug Baker as they break down how top dentists are turning warranties into wealth—and how you can too.This is one episode you don't want to miss—and if you know a colleague who could benefit, share it with them!Get Social With DIM: LinkedInFacebookInstagram

Dr. Katie Lee is young but she's achieved many successes, including buying and selling 84 dental practices prior to the midpoint in her life. She discusses how she increases case acceptance, her approach to problem solving, and all the systems she's created en route to building the dental practice of the future. If you are a dentist you do NOT want to miss this episode. Ladies & Gentlemen, you're listening to "Confessions From A Dental Lab" and we're happy you're here. Subscribe today and tell a friend so we can all get 1% better :) Connect with Dr. Lee via email at katie@katieleedds.com Follow KJ & NuArt on Instagram at @lifeatnuartdental, you can also reach us via email: kj@nuartdental.com Learn more about the lab and request information via our website: https://www.nuartdental.com/new-dentist-contact-form/

If you've ever wondered why some patients hesitate to move forward with treatment, you're not alone. Case acceptance isn't just about presenting a treatment plan—it's about understanding the psychology behind a "yes." That's why I've invited the highly respected Debra Engelhardt Nash to the Raving Patients Podcast. With decades of experience in dental consulting and coaching, Debra knows exactly how to help dental teams transform their patient conversations into powerful case acceptance strategies. In This Episode, We Cover: ✅ The key questions that make patients feel understood and ready to commit ✅ Why the front desk team is your best (or worst) case acceptance tool ✅ How to handle the dreaded "Do you take my insurance?" question ✅ Strategies to eliminate financial objections before they even come up ✅ The role of trust, team endorsement, and second opinions in case acceptance With insights from Debra's extensive career—including her experience at the Nash Institute for Dental Learning—you'll walk away with actionable tactics that will immediately boost patient conversions. — Key Takeaways Introduction and Sponsor Acknowledgment (00:47) Meet Deborah Engelhardt Nash (03:32) The Power of Patient Conversations (05:01) The First Phone Call Matters (10:05) Your Front Desk is a Sales Team (11:41) How to Sell Your Practice Over the Phone (12:04) Handling the Insurance Question Smartly (13:26) The Right Way to Discuss Cost (20:53) Why Team Endorsement Boosts Case Acceptance (21:48) The Magic Question to Increase Yeses (23:45) Overcoming Financial Objections (26:34) Introducing Payment Plans Effectively (27:20) Should You Offer Free Consultations? (30:53) Why You Should Record Calls (32:15) Lightning Round Q&A (32:27) Final Takeaways and How to Connect with Deborah (36:46) — Connect with Debra:

The Bulletproof Dental Podcast Episode 383 HOSTS: Dr. Peter Boulden and Dr. Craig Spodak DESCRIPTION Craig and Peter discuss the keys to improving case acceptance in dental practices. They focus on understanding patient emotions, mastering communication techniques, and using visual tools to demonstrate treatment outcomes. The conversation covers effective patient consultations, handling financial discussions, and the importance of adapting communication styles to individual patients. TAKEAWAYS Understanding case acceptance is crucial for dental practices. Effective patient engagement can significantly improve treatment acceptance. Communication strategies should be tailored to individual patient needs. Nonverbal cues play a significant role in patient interactions. Dentists should be proactive in addressing patient objections. Creating a comfortable environment can lead to better case acceptance. Asking for permission to present treatment options can build trust. Tailor your communication style to fit the patient. Patients often view financial discussions through an emotional lens. Confidence in presenting treatment plans comes from believing in the value of the work. Visual aids can significantly impact patient decision-making. Monetizing the patient experience can facilitate acceptance of treatment. Diagnostic wax-ups are a powerful tool for patient engagement. Continuous feedback is essential for improving communication skills. CHAPTERS 00:00 Understanding Case Acceptance in Dentistry 05:54 Setting the Stage for Treatment 08:50 Identifying Patient Motivations 12:00 Effective Communication Strategies 14:59 Visual Tools in Patient Consultations 18:11 Navigating Patient Objections 24:55 Mastering Nonverbal Communication in Dentistry 30:17 The Emotional Aspect of Money in Dentistry 34:29 Building Confidence in Treatment Presentations 36:54 Visualizing Treatment Outcomes for Patients 39:54 Monetizing the Patient Experience 42:05 The Importance of Diagnostic Wax-Ups 43:58 Feedback and Continuous Improvement in Dentistry REFERENCES Bulletproof Summit Bulletproof Mastermind Bulletproof Health Retreat 2025   

In this episode of The Social Dentist, Dr. Desiree Yazdan is here to offer you invaluable insights into enhancing case acceptance in your dental practice. She is revealing her three key strategies to enhance case acceptance. Dr. Yazdan breaks it down into mindset, effective treatment presentation, and follow-up systems. Each of these components plays a pivotal role in the growth and success of your dental practice. Dr. Yazdan stresses that having a positive mindset is foundational. She points out how our attitude can significantly influence how patients perceive the treatment options you present. Dr. Yazdan gives suggestions for getting yourself in the right mindset. Dr. Yazdan also delves into the art of effective treatment presentation. She has valuable advice on effective communication with your patients that you don't want to miss. Dr. Yazdan highlights that follow-up is often where many practices fall short. Dr. Yazdan shows that it's about creating a system that ensures patients feel cared for and valued, and shares suggestions on how to do that. Enhancing case acceptance is not just about business growth; it's about building trust and fostering long-term relationships with your patients, and Dr. Yazdan is helping you do that. Dr. Yazdan's emphasis on mindset, effective communication, and follow-up systems provides a comprehensive approach to achieving success in your practice. Whether you're a seasoned practitioner or just starting out, these strategies are sure to make a positive impact on your journey. Watch Dr. Yazdan's Make More Money Video - www.dryazdancoaching.com/mdm Join Dr. Yazdan's Coaching Waitlist - www.dryazdancoaching.com/waitlist Sign up for Dr. Yazdan's Free Masterclass, How To Get Patients From IG into Your Practice - www.dryazdan.com/newpatients Sign up for Dr. Yazdan's Newsletter - https://dryazdan.com/email Follow Dr. Yazdan on Instagram - https://www.instagram.com/dryazdan/

Are your clinical photos secretly costing you case acceptance and patient trust?You might not realize it, but blurry, mediocre images could be leaving thousands of dollars on the table.In this 5-minute Friday episode, I'm breaking down why exceptional clinical photography is a non-negotiable for your practice. For over 20 years, I've taught orthodontists worldwide how clinical photography boosts patient trust and case acceptance rates.I'll also give a glimpse of the course I created through Orthopreneurs University, designed to train your team (so you don't have to!) and ensure they know exactly how to get the images you need for success.Tune in to increase your case acceptance, elevate patient care, and make photography a powerhouse tool in your practice. Let's stop leaving money on the table and turn consultations into 90% case acceptance.Key TakeawaysIntroduction (00:00)Importance of clinical photography in orthodontics (00:34)Digital co-diagnosis and its impact on your practice (01:22)Financial implications of improving case acceptance (02:23)Training teams in clinical photography through OrthoPreneurs University (03:01)ROI potential from exceptional clinical photography (04:29)Additional Resources- Exceptional Clinical Photography Course Part 1: https://web.orthopreneurs.com/exceptional-clinical-photography-made-easy-details- Exceptional Clinical Photography Course Part 2: https://web.orthopreneurs.com/opu-exceptional-clinical-photography-made-easy-part-2-details- Register for the OrthoPreneurs Summit 2025: http://opsummit2025.com/- For more information, visit: https://orthopreneurs.com/- Join our FREE Facebook group here: https://www.facebook.com/groups/OrthoPreneurs

Are you running on empty while trying to pour into everyone else? Running a dental practice comes with its fair share of challenges—from managing patient care to motivating your team—all while trying to maintain a healthy work-life balance. In this episode of the Raving Patients Podcast, I sit down with Callie Ward, founder of Dash Dental Consulting, to uncover practical strategies that will help you transform your practice and reclaim your energy. With over 30 years of experience in the dental industry, Callie knows firsthand what it takes to create a thriving practice. Whether it's increasing case acceptance, improving team dynamics, or redefining your vision for success, her approach blends expertise with empathy. If you're looking for actionable advice to take your practice to the next level, this episode is packed with insights you won't want to miss. Episode Highlights: Finding Fulfillment in Your Practice: Callie shares how aligning your team's vision with your own can foster a positive and productive practice culture. Balancing Work and Life: Learn Callie's proven methods for creating a practice schedule that works for you—not against you—while building a life you love. Case Acceptance Through Relationships: Trust is everything. Callie explains why connecting with patients on a personal level is the secret to increasing case acceptance. Motivating Your Team: Discover the power of meaningful incentives and how celebrating your team's wins can create a stronger, more cohesive practice. The Role of Purpose: Callie explores why understanding what drives your team members—and giving them opportunities to shine—leads to better outcomes for everyone. — Key Takeaways Introduction and Event Highlights (00:01) Callie Ward's Approach to Dental Consulting (03:02) Aligning Team Vision and Leadership (04:25) Knowing When to Hire a Consultant (05:35) Building Intentional Team Connection (09:40) Effective Incentives and Motivation (12:50) Building Trust for Case Acceptance (18:08) Empowering Teams and Celebrating Wins (21:12) Work-Life Balance for Practice Owners (28:01) Lightning Round Q&A and Wrap-Up (30:27) Connect with Callie and Special Offer (35:00) — Connect with Callie: Website - https://www.dashdentalconsulting.com/ Special Offer: Callie is offering a free month of consulting for those who sign up by the end of February. Visit dashdentalconsulting.com to schedule a consultation and learn more. — Learn proven dental marketing strategies and online reputation management techniques at DrLenTau.com. This podcast is sponsored by Dental Intelligence. Learn more here. This podcast is sponsored by The Doc Sites, the leading provider of websites and online marketing for dentists. Find out more here. Raving Patients Podcast is your go-to place for the latest and best dental marketing strategies that will help you skyrocket your practice. Follow us for more!  

Unlock the secrets to preventing your dental patients from seeking second opinions and ensure their loyalty with essential trust-building strategies. Join me, Dr. Paul Etchison, as we navigate the complexities of patient trust in the dental profession. Discover how addressing patient unease about treatment recommendations can save you from losing valuable clients and referrals. We'll delve into a real-life scenario involving a one-star review, revealing the profound impact of lost trust. Learn five actionable methods to strengthen your rapport with new patients through transparent discussions of their dental history and previous recommendations, setting the stage for increased case acceptance and long-term patient loyalty.Text us your feedback! (please note: we cannot respond through this channel)) Take Control of Your Practice and Your Life I help dentists create thriving practices that make more money, require less of their time, and empower their teams to run the office seamlessly—so they can focus on what matters most. Join the DPH Hero Collective and get the tools, training, and support you need to transform your practice: Comprehensive Training: Boost profit, efficiency, and team engagement. Live Monthly Webinars: Learn proven strategies for scaling your practice. Live Q&A Sessions: Get personalized help when you need it most. Supportive Community: Connect with practice owners on the same journey. Editable Systems & Protocols: Standardize your operations effortlessly. Ready to build a practice that works for you? Visit www.DPHPod.com to learn more.

On today's episode, we welcome the insightful Dr. Summer Kassmel, DSI Black Belt Coach, entrepreneur, and practice owner, to dive deep into the art and science of case acceptance. Mark and Summer explore the critical role of team dynamics, communication, and understanding patient objections in boosting treatment plan success. Dr. Kassmel shares her proven strategies for creating a seamless patient experience, from the first phone call to the exam chair, emphasizing the importance of a unified philosophy of care. Listen in as they discuss the power of team collaboration, the significance of aligning on core health pillars, and how mastering every patient touchpoint can revolutionize your practice. Whether you're looking to improve patient satisfaction or increase profitability, this episode is packed with actionable insights for every dental leader. EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

Achieving 100% Case Acceptance in Dentistry Is 100% case acceptance in your dental practice truly possible? In this transformative episode, we challenge conventional thinking and introduce a game-changing mindset shift that makes this goal attainable—without the stress or pressure.Join host Gary Bird as he breaks down the revolutionary concept of lifetime case acceptance inspired by the late, great dental consultant Greg Stanley. Learn how addressing a patient's chief concern and ensuring their next hygiene appointment can unlock long-term loyalty, referrals, and unparalleled growth for your practice.What You'll Learn in This Episode:     *The paradigm shift to redefine case acceptance.     *Why addressing the chief concern is key to patient retention.     *How lifetime value and patient referrals drive exponential growth.     *Simple, stress-free conversations that build trust with your patients.This episode will not only change the way you think about case acceptance but also transform your team's workflow, patient relationships, and overall practice success. Don't miss out! Like, comment, and subscribe to join the conversation. Share your thoughts below—does this approach align with your practice, or do you have a better way?Connect with our Host Here ⤵️Gary BirdFounder of SMC NationalWebsite: https://smcnational.com/Website: https://thegarybird.com_________We'd love to have your support! Our team has worked hard to bring you insights, inspiration, and strategies to grow your practice through our podcasts. Here's where YOU can help!

This podcast focused on Case Acceptance in the Dental Clinic. We interview Andrew Gibson, North American speaker, on the pearls of creating an environment of trust and reducing fear in the dental exam. Techniques such as body language and co-discovery are discussed.

In this episode, Derek shares his top 5 action items that you can implement today in order to increase case acceptance and monthly production. You won't want to skip this one!   Connect with us: • Learn more about 1-on-1 coaching • Get access to TLP Academy • Suscribe to The Lifestyle Practice Podcast • Email Derek at derek@thelifestylepractice.com • Email Matt at matt@thelifestylepractice.com • Email Steve at steve@thelifestylepractice.com

Are you a dental assistant looking to take your case acceptance and communication skills to the next level? Today's episode is packed with game-changing insights you won't want to miss! Discover how dental assistants can confidently contribute to the case acceptance process, build trust with patients, and create seamless alignment within their practice teams. Sophia Dunkley, a seasoned practice management coach and former dental assistant, shares actionable insights to empower assistants and enhance patient care. Key Points: Why relationship-building is the foundation of case acceptance. Verbal skills and tools every dental assistant needs to empower patient decisions. How to navigate money conversations with confidence and empathy. The importance of training and understanding team dynamics for success. Strategies for effective handoffs between assistants and the rest of the team. Practical tips for creating value and urgency during patient interactions. Connect with Sofia

Eric Vickery and Alex Nottingham JD MBA discuss the vital link between phone skills and case acceptance in dental practices. Eric emphasizes that the phone call is often the first touchpoint a patient has with a dental office and significantly influences their perception of the practice. Resources:Dental Practice Growth Webinar Dental CoachingAll-Star Online Training

In this episode of The Dental Brief, returning guest Dr. Addison Killeen shares his journey of building a thriving dental practice and dives into practical strategies for maintaining growth in today's shifting dental market. He discusses key trends impacting patient behavior, like declining treatment acceptance, and offers actionable tips to improve patient education, financing options, and follow-up systems. Dr. Killeen also reveals the powerful role of patient experience in driving referrals and how simple yet effective operational strategies can enhance practice profitability. Whether you're a new or seasoned dentist, this conversation provides invaluable insights to optimize your practice in challenging times.www.addisonkilleen.com ***** SPONSOR: – Omni Premier Marketing: https://omnipremier.com/dental-marketing/ CONNECT: – Facebook: https://www.facebook.com/thedentalbrief/ – Instagram: https://www.instagram.com/thedentalbriefpodcast/ – LinkedIn: https://www.linkedin.com/in/dental-brief-podcast-564267217 – Patrick's LinkedIn: https://www.linkedin.com/in/pchavoustie/– Youtube: https://www.youtube.com/channel/UCd08JzybKfNH0v12Q9jf50w WEBSITE: – https://dentalbrief.com/

Unlock the secrets to elevating patient communication and boosting case acceptance rates in your dental practice! Join us as we host Dr. Chris Bowman, the innovative founder of Dental Insiders, who blends his expertise in psychology and marketing to revolutionize patient interactions. Discover how his systematic approaches, like the new patient connection interview and trusted advisor consultative sales, can transform your practice by fostering ethical, patient-centered influence that leads to more comprehensive care with fewer patients.Find Dr. Chris Bowman's Course at https://www.gettingyesmasterclass.com/Text us your feedback!Don't miss out on the New Online Mastermind. Lock in Pre Launch Pricing today. click here to take advantage! Check out www.relevanceonlinemarketing.com if you want to get the same great marketing results as Dr. Etch. Mention DPH and get your first month FREE!the DPH Hero Collective will teach you how to work less days, make more money, and achieve the life/work balance you've always wanted by giving you a scaleble business, instead of a job.You will get: ✓Comprehensive Training to level up your team and practice✓Live Monthly Webinars to make sure you are moving forward✓Live Question and Answer Sessions to get you help when you need it✓A Community of practice owners to support and cheer you on✓System and Protocol Documents to Edit, to standardize your operations And Remember, we are actual dentists! At DPH, we don't coach you on anything we haven't personally accomplished ourselves. Visit www.dentalpracticeheroes.com to Learn more.

Rereleasing one of DAT's most popular episodes! Did you know there's a direct correlation between a perfect handoff and your case acceptance? Kiera explains in this episode, sharing perspectives from both doctors and hygienists. Remember the ICRP method? She touches on that, and gives pro tips on upping that case acceptance through handoffs. Episode resources: Reach out to Kiera Tune Into DAT's Monthly Webinar Practice Momentum Group Consulting Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the podcast Transcript: The Dental A Team (00:05.806) Hey everyone, welcome to the Dental A Team podcast. I'm your host, Kiera Dent, and I had this crazy idea that maybe I could combine a doctor and a team member's perspective, because let's face it, dentistry can be a challenging profession with those two perspectives. I've been a dental assistant, treatment coordinator, scheduler, filler, office manager, regional manager, practice owner, and I have a team of traveling consultants where we have traveled to over 165 different offices coaching teams. Yep, we don't just understand you, we are you.   Our mission is to positively impact the world of dental. And I believe that this podcast is the greatest way I can help elevate teams, grow VIP experiences, reduce stress, and create A -Teams. Welcome to the Dental A -Team Podcast.   The Dental A Team (00:51.246) Hello, Dental A Team listeners. This is Kiera and you guys. Happy day to you. I hope it's a great day. I hope you're having a ton of fun. I just hope you're loving life. I really do. And if it's a rough day, just know I'm giving you a virtual hug. It's going to be all right. Things always work out. I had somebody ask me the other day, said, Kiera, why is life so hard? I said, life is hard because we're not willing to accept that maybe our life looks different than what we were planning on it looking like. It's hard because we're resisting what's actually happening.   I've had that. I've had my whole identity shaken. I've had just some rough, rough things in life. And I think all of us have. I think that that's what makes us human. But I think at the end of the day, when you can look at life and say, you know what? I choose to love life. I choose to be happy. I choose to see the best in this. I choose to accept that life is happening for me and not to me. That's when a perspective changes and all of us have that opportunity. So I hope.   I hope that today is just a good day for you. hope that you choose that perspective to see that life is happening for you and not to you. It's growing you where you ultimately want to grow. It's pushing you. might not feel great, but it's pushing you where you ultimately want to go. All right. That's Kiera just a little like, hey, sending you some love in this world. So today's topic is nothing to do with that.   all about hygiene handoffs and why they're important to case acceptance. Yep. Super sexy, exciting. I hope you're ready. I hope you're just like, yep, let's do this. but hygiene handoffs guys, don't think we realize how much the hygiene department impacts case acceptance. Hi, Jenis, you are awesome. You help us so much. I, you guys, we've done quite a few podcasts around the hygiene department. So today we're going to dive into the hygiene department even more so. And with this hygiene department, first of all, we've done, what would doctor do?   And I just had somebody reach out and ask me, how do we really get this? What would doctor do? We just did a podcast on it. you've got to block it in your schedule. I recommend doing it for four weeks and I recommend doing it case study wise. So round Robin. And if you don't know what the heck I'm talking about, go listen to that podcast, but that's just kind of a follow -up. Somebody reached out, asked me how to do this and then make sure that your doctors. Doctors, I've got to give you a huge tip on this. Please don't try to make our life hard like you did in dental school.   The Dental A Team (03:06.19) We understand that every FMX has about 75 ,000 different treatment plans that you all dentists will create. We understand that. What we need to know in this, what would doctor do exercise is what you normally will diagnose. I understand that that tooth might be a filling. It might be a crown. It might be a root canal. It might be an implant and it might be a bridge. I'm well aware of that, but please doctors for everything lovely and awesome in life, just tell us.   one simple thing that you normally will diagnose. understand you might go rogue. I understand it won't always be perfect and I'm not expecting you to be perfect. What I'm asking is that you give the hygienist and the clinical team an opportunity to feel confident teeing treatment up for you because that's most of the time what you're going to diagnose. We're going to give you a five to 10 % change. That's fine. You still have that, but please, like I said, for everything, holy, lovely, and good in this life, just choose one diagnosis for us.   That's your general go -to diagnosis. We're not putting you in dental school. You're not being graded on the boards. We just need your basic one so we can win and we can teach treatment up for you. Otherwise, if you make it too hard, we say, forget it. We don't want to do this. It's too hard. They're always going to change their treatment plan. They're never going to treatment plan what they, what we think they're going to. So forget it. They can do it all on their exam time. Your case acceptance will be lower. Your patient experience will be lower and doctors, you don't have any help. So that's just my.   I got on a little soap box for you, but I'm advocating for our teams and advocating for our doctors on this one. see both perspectives. So doctors just give us your normal go -to on that FMX. That way we can start to win and help you out as well. So then next is this handoff. We've talked about the I crap handoff. So when doctors come in, we introduce the patient, let them know if they've met them or not. Compliment the patient. They're doing great on their flossing. We give a recap of the treatment we've already discussed. Hashtag teed up.   And we do a personal note. We do it in that exact order as well. Reason being, if I say something personal, the doctor can then pick that up and they have an immediate connection with the patient. Exam time drastically reduces. So those are all things that we've already discussed on other podcasts. Again, if you haven't heard them, go listen to them. Alex is amazing. She links all these in the show notes so you guys can just quickly click on those other podcasts. Shout out to Alex. She's amazing. She's the wizard behind.   The Dental A Team (05:25.994) the keyboard for us that makes all of our show notes amazing and she makes your guys' life real easy. So with that said, next up is going to be these handoffs. So Hygienist giving that really awesome iCrap handoff, sorry it's the worst acronym but you won't forget it, to your doctor when they enter the room. Now some doctors are like, so Hygienist you gotta be on it. I hope you hear me snapping in the background. like, as soon as they walk through that door, you roll into your handoff.   A lot of people say, but cure, I want to go tell my doctor outside of the room. Fine. That's totally fine. You can team up outside of the room, but in front of the patient, you've got to have this handoff. Otherwise doctors got to go through the whole spiel. they've also did with something missed. That patient doesn't know what was being discussed. It brings the patient into the conversation versus the patient just watching the movie versus being an active participant in it. Get your patient to actively be engaged, get them involved in.   Like call your perio numbers out or your probing numbers out, help them co -diagnose with you. Have them look at x -rays with you. Have that patient be an active participant in the procedure versus a passive participant in the visit, if you will. So then doctors and hygienists, two pro tips that we've discussed before is getting them to say yes to you before we even present treatment. So, hey, can I put your bib on? Yes.   Can I lean you back? Yes. Getting them to do it versus saying, okay, now I'll lean you back. Having that patient have autonomy and getting them to say yes throughout your procedure is actually teeing them up to want to say yes for treatment. Psychological guys, I had my whole undergrad in psychology and I love it. And I had a hygienist email me and she's like, Kiera, I tried this. My floor at acceptance is a hundred percent. Rock on. Shout out to you. You know who you are. You emailed me and I loved hearing it. It was so cool. So with that,   Now doctors in the room, we do the treatment plan. Doctor gives a perfect handoff back to the hygienist. All right, it's Kiera. We want to get you back. So doctor is talking to the patient while giving the information to the hygienist. Do you see that triangle? I hope you do. Doctor talks to the patient. That way the hygienist hears what needs to happen. Patient is an active participant versus being just a silent listener. This way we have a perfect handoff. So then doctor gives the perfect handoff. Hey, all right, Kiera. So it looks like we've got some treatment that we want to get done.   The Dental A Team (07:49.762) The great news is you're in good hands and we're going to get your mouth healthy. We're going to do this really easy for you. Doctors, tee up some, some confidence there. Okay. I'd like to get you back in about two weeks. We'll start on that upper right. We'll get that crown and that filling done. I know that was your biggest concern. Don't worry. We'll get that taken care of that way. You can eat again. I'd like to see you back in about two weeks and I'll need about two hours for that appointment. What questions do you have for me? I didn't say, you have questions? I said, what questions do you have for me?   nothing. think I'm good. Fantastic. I can't wait to see you back. You're in great hands. Rachel, are your hygienist? She's going to take great care of you, get you scheduled back for that. Beautiful. Doctor, you did so many great things on that. You told us what they're coming back for. You gave us a timeframe of when they're coming back for it. You told us how much time they need. You edified the hygienist and you gave them confidence that you are a rock star dentist and they're in great hands. High five docs. That is something we need from you. Then we loop. Hygienist, you've just been edified. You've been given the information.   Your job now is to take that information and either schedule right then if you're, if that's your practice protocol or take them upfront with that exact information. This handoff is paramount. I can't tell you when I'm in offices, I sit as a little fly on the wall watching everything go on. I hear this awesome handoff from doctor. I see our hygienist write it down on the route slip or wherever you choose to write it, message it, whatever you choose to do in your practice. I'm big on having something that has to be filled in so we don't miss these boxes.   Then we walk up front and we're like, okay, front desk. Here we go. Cure is ready to go. We'll see you later. Cause you're busy and you're behind and you don't even say anything that doctor just said to you. Darn it. We just lost an opportunity right there. So now the front office is like, okay, we'll see you later. And then they're like, did you get them scheduled back? No, I didn't even know they had treatment. So this handoff hygienist is crucial and you guys are the best of the best of the best at it.   or you're the worst of the worst. It's one of the two. So let's get you to be the best of the best at this. So that's why I like a route slip. That's why I like something that's written. I don't care how you do it. You can use a reusable route slip. You can use a blue note message. I don't care, but it has to be a template of those items. Otherwise it gets messy and sloshy. The goal should be that this patient knows exactly what they're coming back for, when they should come back and how much time they need to come back for. I promise you, if you will do this handoff.   The Dental A Team (10:13.42) and make it your own, that's fine. I don't care how you do it. I don't care. I just care that you get these key pieces in it. If you will do this, your case acceptance will be increased. We won't have patients slipping through the crack and we'll be able to give them the best dental care possible. So then going up front, you literally say exactly what, what doctor said, Hey friend office, this is Kiera. So doctor did find some treatment on her and the great news is she's an awesome hands and doctor's going to do amazing work with her.   Doctor would like to get her back for the upper right for that crown and that filling. That's what she was mostly concerned about. Doctor would like to see her in two weeks for about two hours. I've already got her cleaning scheduled. And Kiera, what questions do you have for me? I've got nothing. Thanks so much. Awesome, Kiera. You are in great hands with the front office. Say their name. They're going to take amazing care of you. And I can't wait to see you back at your next cleaning. Hi, Jenice. You take off and right there front office. Just got the handoff to pick it up to schedule perfectly from there.   So hygienists do this, you edified the front office, you told them that they're great. So you left this patient in great hands. You also re -edified our doctor, reminding them that they're at the best place possible and you gave all the information. So now it's easy to schedule. Hygienists, you are a pivotal piece. You are like a cornerstone in this formula. You're the one who gets the information from the patient to hand off to the doctor. You're the one who gets the information from the doctor to hand off to the front office. You are literally this hinge between doctor, front office, doctor and patient.   you hinge into areas that are pivotal to the patient experience and the patient success. So try it out. Listen back to this podcast, deep dive on it, role play. I can't wait to hear it. You guys are going to do incredible. Hi, Janice. You are paramount and so, so, so valuable in these handoffs. So try it out. Let us know how it goes. And if you guys need help, we do this in practices. We role play it with you guys via zoom or in person and help you guys really dial this verbage in because at the end of the day,   I believe great case acceptance comes from great verbiage. It's all about our confidence and it's about the way we say things, making it easy for patients to say yes. All right guys, as always, thanks for listening. I'll catch you next time on the Dental A Team Podcast.   The Dental A Team (12:22.505) wraps it up for another episode of the Dental A Team podcast. Thank you so much for listening and we'll talk to you next time.  

What if your entire dental team could be your secret weapon to boost case acceptance and patient care? We share why every team member's belief in the value of dental treatments is crucial and how understanding the risks of untreated cavities can turn every patient interaction into an opportunity for improved health outcomes. Gain practical insights on structuring your meetings to maximize productivity and impact, ensuring every staff member grasps their vital role in patient care.EPISODE BONUS: Download the PPT and Verbiage Document HereText us your feedback!Please leave a review on whatever app you are listening on! It only take a moment and would make such a difference to our growth!Join the DPH Hero Collective and take your practice and your life to the next level! Access to over 37 hours of training videos for you and your team. Access to every document, checklist, protocol, and system that Dr. Etchison uses in his practice. Weekly live content, live webinars, office hours, hotseats, group coaching sessions Access to a community of like minded Dental Practice Owners helping each other succeed! At DPH, we don't coach you on anything we haven't personally accomplished ourselves. We provide: One on One Coaching for Doctors, or Doctors and Teams Group Coaching Programs for Teams Minicourses on every practice management topic you need to know Team Coaching for your Front Desk Exactly what you need to level up, whatever level of practice you are at. Visit www.dentalpracticeheroes.com to Learn more, and check out our new 7 Phase OmniPractice Total Team Success Program to learn how to systematize your office, all while creating a leadership team to help you manage it all.

“We've got to stop thinking about ‘patients' and ‘case acceptance,' and start thinking about ‘human beings.'” ~Dr. Victoria Peterson Join Investment Grade Practices Podcast host Dr. Victoria Peterson as she sits down with Marla Merritt from AcceptCare, a leader in patient finance solutions. Together, they explore innovative strategies that can help your patients say “yes” to care, even in challenging economic times. 

Unlock the secrets to boosting your dental practice's case acceptance with expert insights from Dr. Henry Ernst and Dr. Steven Markowitz. Discover how even the smallest improvements in this area can have profound effects on both your financial success and the quality of patient care. This episode of Dental Practice Heroes is packed with practical tips, including creating a warm office atmosphere and mastering patient conversations to ensure prompt, effective treatment. We delve into the importance of refining treatment planning data and patient interactions to elevate acceptance rates and overall practice health.day!Text us your feedback!Check out www.relevanceonlinemarketing.com if you want to get the same great marketing results as Dr. Etch. Mention DPH and get your first month FREE!Join the DPH Hero Collective and take your practice and your life to the next level! Access to over 37 hours of training videos for you and your team. Access to every document, checklist, protocol, and system that Dr. Etchison uses in his practice. Weekly live content, live webinars, office hours, hotseats, group coaching sessions Access to a community of like minded Dental Practice Owners helping each other succeed! At DPH, we don't coach you on anything we haven't personally accomplished ourselves. We provide: One on One Coaching for Doctors, or Doctors and Teams Group Coaching Programs for Teams Minicourses on every practice management topic you need to know Team Coaching for your Front Desk Exactly what you need to level up, whatever level of practice you are at. Visit www.dentalpracticeheroes.com to Learn more, and check out our new 7 Phase OmniPractice Total Team Success Program to learn how to systematize your office, all while creating a leadership team to help you manage it all.

There are tons of tip and tricks and “pearls” out there about case acceptance, which can make the whole topic pretty complex and confusing. So this week, Jeff simplifies it down to the most important factors and the things you should focus on first to immediately improve case acceptance in your practice.   Morning Production Meeting - https://mgeonline.com/morning-production-meeting-download The MGE Communication & Sales Seminars - https://www.mgeonline.com/abc MGE Power Program - https://www.mgeonline.com/power-program

Unlock the secrets to building patient trust and harnessing the power of intuition in your dental practice! Listen in as hygienist and consultant Cindy Rogers dismantles the myth that case acceptance is solely about money, time, and fear. She dives into the power of listening and reveals how seemingly insignificant details can hold the key to uncovering hidden barriers patients face. Discover practical strategies for cultivating intuition, strengthening patient relationships, and increasing case acceptance. Take advantage of this opportunity to transform your practice and empower your patients. Tune in now and take the first step towards a more empathetic and successful dental practice! Learn more at www.cindyrogers.com. To learn more about eAssist Dental Solutions, visit https://shorturl.at/LjEX7.

Unlock the secrets to building patient trust and harnessing the power of intuition in your dental practice! Listen in as hygienist and consultant Cindy Rogers dismantles the myth that case acceptance is solely about money, time, and fear. She dives into the power of listening and reveals how seemingly insignificant details can hold the key to uncovering hidden barriers patients face. Discover practical strategies for cultivating intuition, strengthening patient relationships, and increasing case acceptance. Take advantage of this opportunity to transform your practice and empower your patients. Tune in now and take the first step towards a more empathetic and successful dental practice! Learn more at www.cindyrogers.com. To learn more about eAssist Dental Solutions, please visit dentalbilling.com. To schedule your complimentary consultation with eAssist, visit https://shorturl.at/deiR9.

In this episode, Sophia Dunkley discusses the importance of case acceptance and treatment planning in the dental industry. She emphasizes the transformative power of human connection and the role it plays in case acceptance. Sophia highlights three paramount systems: mastering case acceptance for increased profitability, effective communication and phone etiquette, and developing innovative approaches to team collaboration and empowerment. She stresses the need for proper verbal skills and training in answering phones, as well as creating a safe and empowering work environment for the team. Sophia encourages dental practices to focus on team collaboration and to have fun at work. Takeaways: ➡️ Case acceptance is the nucleus of a dental practice and plays a crucial role in increasing profitability. ➡️ Effective communication and phone etiquette are essential in supporting case acceptance. ➡️ Proper verbal skills and training are necessary for answering phones and addressing patient inquiries. ➡️ Team collaboration and empowerment create a safe and motivating work environment. ➡️ Having fun at work and finding passion in what you do can reduce stress and improve job satisfaction. Sophia Dunkley's impact on the dental industry is remarkable. With over 25 years of dedication, she has redefined dental office culture, infusing them with a spirit of fun and empowerment. Her unique approach to case acceptance and treatment planning, emphasizing the transformative power of human connections, has made her a sought-after dental coach, consultant, speaker, and dental implant arch sales coach/trainer. Her process brings results with increased revenues and profitability. Sophia skillfully navigates patients from indecision to positive decision-making, a testament to her methodology and passion. Reach out to Sophia directly at: https://thepracticenavigator.com/ Share this episode with your colleagues We

Send us a Text Message.Can emotional intelligence be the secret ingredient to achieving high case acceptance rates in dental practices? Join us for a compelling conversation with Mani, a seasoned dental professional with over three decades of experience, as she takes us through her journey from a humble receptionist to a successful practice owner. With a strong focus on the human connection, Mani reveals the profound impact of reading body language and building trust with patients, and how these skills have driven her remarkable success in the field.In this episode, we uncover the essence of building authentic relationships in dentistry. Mani shares an inspiring story of being recognized by Nobel Biocare for her exceptional implant placements during the 2009 recession, illustrating the power of genuine patient connections over transactional interactions. By establishing trust and value, Mani provides insights on how emotional intelligence can significantly enhance patient satisfaction and contribute to practice growth, highlighting the dynamic between analytical thinkers and empathetic feelers in achieving this balance.As we wrap up, we delve into Mani's passion for mentorship and her journey with Livv Consulting. Celebrating her accomplishments, including her impressive work in top surgery centers and her dedication to guiding the next generation, the episode underscores the importance of collaboration and mentorship in the dental industry. With heartfelt discussions and valuable insights, this episode promises more enriching conversations with Mani in the future, leaving listeners eager for what's to come. Schedule a FREE consultation with Ericka:https://link.brandbuilderai.com/widget/bookings/hdprofit/followupConnect with Ericka on LinkedIn:www.linkedin.com/in/dentalbillingcoach Email Ericka:ericka@veritasdentalresourrces.comEmail Jen:jen@hiddendentalprofit.comEmail Mani: consultantmani1@gmail.comPerio performance formula: (D4341+D4342+D4346+D4355+D4910)/(D4341+D4342+D4346+D4355+D4910+D1110) Want to know what your fee should be for D4346? Send Ericka an email to ericka@veritasdentalresources.com

In this episode of the Millennial Dentist Podcast, I, Dr. Sully Sullivan, continue my conversation with Brett from Digital Doc, diving into patient communication, case acceptance, and the importance of understanding patients' perspectives in our dental practices. We discuss the necessity of acknowledging sales in dentistry and improving our sales skills while maintaining professional ethics. We challenge the misconception of striving for 100% case acceptance, advocating for the presentation of comprehensive treatment plans to enhance patient care. This episode highlights the significance of proper diagnostics, effective verbal skills, and the role of team dynamics in presenting treatment plans. We also stress the importance of letting patients make informed decisions based on risks, benefits, and alternatives. @00:56 Sales @05:10 Low Case Acceptance @08:27 Treatment Process: Communication @12:13 Patient Handoff @15:43 Practice and Leadership   Who is Dr. Sully Sullivan?   Dr. Sully is a fourth-generation dentist from Nashville, Tn. After receiving his doctorate of dental surgery from the University of Tennessee, he moved back to Nashville to practice with his father. By continuing to invest in his education through adult orthodontics, soft tissue grafting, dental implants, third molar extractions, and obstructive sleep apnea, he helped double his practice in just 24 months.   As a millennial, he truly believes in working smarter not harder, which has led him to utilize technology to not only deliver better patient care but more efficient care. Dr. Sullivan regularly uses CEREC, 3D imaging with Galileos, 3D printing, and multiple lasers. In addition to his practice, he started the Millennial Dentist Podcast in February of 2017 to help push his fellow colleagues to take their dental careers to the next level. Dr. Sully lectures around the country on cone beam technology, cad/cam dentistry, obstructive sleep apnea, and practice management. He is also an ambassador for the 3D-Dentist teaching facility in Raleigh, NC.   As always, thanks so much for listening! If you like the show, we would love for you to review the show on Apple Podcasts as well as spread the word! If you have any questions or want to get in touch, shoot me an email at millennialdentist@gmail.com    Links and Resources Email: MillennialDentist@gmail.com  The Millennial Dentist Website: http://millennialdentist.com/  Millennial Dentist Facebook Page: https://www.facebook.com/MillennialDentist  Millennial Dentist Instagram : https://www.instagram.com/millennialdentist/   

Struggling to get patients to say yes to treatment? This episode flips the script on traditional dentistry. Ditch the one-size-fits-all approach and discover how to present options based on what truly matters to your patients. We'll break down why the typical problem-solution method falls flat and introduce a new framework with three key categories of treatment. Learn how to build trust and connection before diving into details, and discover a three-part strategy for guiding patients towards informed decisions. Stop feeling like a salesperson - listen in and unlock the secrets to case acceptance that puts your patients at the center of their dental journey.

In this episode, I discuss how the clinical team can help improve the closing rate for recommended treatment and scheduling patients. I emphasize the importance of having the necessary information and verbal skills to answer patient questions and address their concerns. I provide two options for documenting the diagnosis: using the procedure note or including it in the clinical note. Both options help the treatment coordinator provide accurate and timely information to patients, increasing the chances of scheduling treatment. Takeaways:

The right handoff can go such a long way. In this episode, Tiff and Dana break down why handoffs are so important for patients, how handoffs can extend from chairside to checkout, and the best way to know if your practice's communication with patients and each other is working effectively. Episode resources: Reach out to Tiff and Dana Virtual Consulting Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the podcast

Ever wonder why some dental treatments are immediately accepted by patients while others face hesitation?    Dive into the secrets of preempting and eliminating patient objections in your dental practice with Dr. Dave!   Unearth the Six Pillars of Trust: Discover how strategic communication, emotional resonance, tailored experiences, transparency, competency, and engagement transform your patient interactions and boost treatment acceptance.   From Soil to Bloom: Learn why Dr. Dave compares the treatment acceptance process to preparing a fertile garden, and how you can apply these principles to cultivate a thriving practice.   Eliminate Doubts Before They Arise: Explore techniques to address and remove patient objections even before they surface, ensuring a smoother treatment proposal process.   Tap play now to transform your approach and see your case acceptance rates soar! Don't miss out on these practice-changing insights.   Are you ready to upgrade your practice? Need help implementing the Dentists Ascend Method? Don't miss Dr. Dave's presentation: ‘How to Build a Referral-Centric, High-Profit Dental Practice Without the Team Drama — Even if You're Currently Overwhelmed.‘ This resource is tailored to help you enhance your operations, boost patient referrals, and increase profits while creating a self-managing team. Perfect for any dental practice owner looking to win in today's challenging environment. Check it out now!

Unlock the secrets to transforming patient communication and boosting treatment acceptance with Dr. Chris Bowman's unique insights. On our show, the mastermind behind the Getting to Yes Masterclass joins us, alongside my co-host Dr. Steve Markowitz, to reveal how a nuanced approach to case presentation can revolutionize your dental practice. From the first interaction with a new patient to the final agreement on a treatment plan, we'll guide you through strategies that promise to align your practice's goals with the patients' needs for a harmonious and successful dental journey.Ever wondered why some patients hesitate to follow through with their dental treatments? We tackle this head-on by dissecting the 'new patient connection interview,' a tool that's reshaping how we interact with patients and understand their oral health aspirations. Expect to walk away with a new perspective on pre-empting objections, a chapter straight out of Dr. Robert Cialdini's playbook, and how to mirror the marketing genius of Dan Kennedy to preemptively address patient concerns. It's all about elevating your role from a healthcare provider to a trusted advisor who walks in step with their patients' needs.We wrap up with the pearls of wisdom that can only come from experience; I share business insights, from the savvy hiring techniques that will help you build the dream team to educational resources that have molded my practice philosophy. Listen as we dissect the influence of "Extreme Ownership," dive into the latest on PRF training, and discuss how we can utilize advanced techniques like the LightWalker laser for superior patient outcomes. Dr. Bowman's dedication to continuous growth in dentistry culminates in a generous offer for our listeners, so join us for an episode that's sure to enrich your practice and your approach to patient care. For more information about taking your surgical training to the next level, check out Colorado Surgical Institute or text 970-420-6148 and ask for Chris Richards. Looking for a Dental Specific CPA, Check out www.bullmoosefinancial.com Mention the DPH Podcast and they will waive your $2,000 onboarding fee.DPH Coaching Operational Excellence: Strategies to streamline practice operations for efficiency and growth. Team Building and Leadership: Techniques to build a cohesive team and lead effectively. Financial Management: Guidance on managing the financial aspects of a dental practice for long-term success. Personal Development: Coaching on personal growth to enhance professional performance. Visit www.dentalpracticeheroes.com to Learn more Visit www.ColoradoSurgicalInstitute.com for more information about CE courses and get 10% off as a DPH listener!

My goal as a dentist is to get to know my patients. It's to make them feel seen and heard and to build trust with them. Because if I can get in relationship with the patient then the financial arrangements become a whole lot easier when the patients want the treatment and they want me and my team to be the ones to do it. Join me today as I share some methods I used when presenting treatment and financial options to my patients.

Today, Dr. Dave delves into the common disconnect between dentists' clinical precision and patients' quest for emotional fulfillment. This enlightening episode guides dental practice owners towards fostering deeper, more meaningful patient relationships, promising a transformative shift in practice approach.   Discover How To:   Unlock Emotional Insights: Dive into the true motivations behind patient visits. Learn how understanding these emotional drivers can significantly boost treatment acceptance.   Evolve Your Communication: Adapt your practice's messaging to align with contemporary patient expectations, distinguishing your services in a competitive landscape.   Implement Success Strategies: Gain mastery over presenting treatment options by emphasizing their emotional benefits, directly resonating with patient needs.   Elevate your dental practice by enhancing patient connections and increasing case acceptance. Step into a new era of patient-centered care that prioritizes patient motivations alongside clinical excellence.   Listen now to embark on your journey to a more empathetic, patient-focused approach in dentistry.   Take the next step towards transforming your dental practice. Take Dr. Dave's Dentists Ascend Quiz to discover the hidden potential in your business.  

In this episode of The Social Dentist, Dr. Desiree Yazdan is helping her fellow dentists increase their case acceptance rate. She isn't talking about the necessary and obvious procedures your patients come to you for; Dr. Yazdan is here to help you increase your practice revenue through a concept she calls advanced selling. It includes successfully selling patients on services you offer that they may not have thought of before, even when you may have heard no in the past. There's just one thing Dr. Yazdan wants you to do: simplify. Dr. Yazdan offers solutions for you to simplify different aspects of your practice. She even explains how she does things in her own office to make it easy for patients to say yes to treatment. If you want to learn more about increasing case acceptance and other topics to grow your practice, sign up to enroll in Dr. Yazdan's Million Dollar Mentorship program. The cycle starts March 21st, so sign up today before it's too late. ENROLL INTO MILLION DOLLAR MENTORSHIP: https://dryazdan.lpages.co/million-dollar-mentorship-sales-page-march-2024/ Watch Dr. Yazdan's Make More Money Video - www.dryazdancoaching.com/mdm Sign up for Dr. Yazdan's Free Masterclass, Instagram Patients - www.dryazdan.com/newpatients Join Dr. Yazdan's Coaching Waitlist - www.dryazdancoaching.com/waitlist Schedule a Free Consult with Dr. Yazdan - https://dryazdan.com/schedule Sign up for Dr. Yazdan's Newsletter - https://dryazdan.com/email Follow Dr. Yazdan on Instagram - https://www.instagram.com/dryazdan/ Follow Dr. Yazdan on Facebook - https://www.facebook.com/DrDYazdan/

Episode Summary:Navigating Patient Consultations: Learn how to effectively communicate complex dental procedures to patients, ensuring they understand and feel comfortable with their treatment plans.Case Acceptance: Discover techniques to boost case acceptance rates by addressing patient concerns with empathy and authority.Advancements in Dental Procedures: Get a closer look at how technological advancements have simplified dental implants and bone grafting, making procedures faster, less invasive, and more successful.Overcoming Speech and Eating Challenges: Insights into managing patient expectations and adaptations post-procedure, especially concerning speech changes and eating habits.Building a Supportive Practice Culture: The importance of creating a positive and engaging work environment for your team, fostering growth, and ensuring patient satisfaction.Key Takeaways:Effective patient communication is key to demystifying dental procedures and increasing case acceptance.Technological advancements in dentistry are not just changing the way procedures are performed; they're significantly improving patient outcomes and experiences.Addressing potential post-procedure challenges, such as speech and eating difficulties, can prepare patients for a smoother recovery process.A strong practice culture that values continuous learning and team engagement is essential for long-term success and patient satisfaction.Why They Should Listen: Whether you're aiming to improve your case acceptance rates, navigate the complexities of patient consultations with greater ease, or foster a more positive and productive practice environment, Dr. Etch, Dr. Dhoon, and Dr. Briskie provide valuable perspectives and strategies that can be immediately applied to your practice.DPH CoachingOperational Excellence: Strategies to streamline practice operations for efficiency and growth.Team Building and Leadership: Techniques to build a cohesive team and lead effectively.Financial Management: Guidance on managing the financial aspects of a dental practice for long-term success.Personal Development: Coaching on personal growth to enhance professional performance.Visit www.dentalpracticeheroes.com to Learn moreVisit www.ColoradoSurgicalInstitute.com for more information about CE courses and get 10% off as a DPH listener!Mention the Dental Practice Heroes Podcast and get your first month free at www.relevanceonlinemarketing.com DPH Coaching Operational Excellence: Strategies to streamline practice operations for efficiency and growth. Team Building and Leadership: Techniques to build a cohesive team and lead effectively. Financial Management: Guidance on managing the financial aspects of a dental practice for long-term success. Personal Development: Coaching on personal growth to enhance professional performance. Visit www.dentalpracticeheroes.com to Learn more Visit www.ColoradoSurgicalInstitute.com for more information about CE courses and get 10% off as a DPH listener!