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4 episodes with gordon chen
4 episodes with gordon chen
3 episodes with gordon chen
3 episodes with gordon chen
3 episodes with gordon chen
2 episodes with gordon chen
2 episodes with gordon chen
Speaking Of Show - Making Healthcare Work for You & Founder's Mission Series
In this compelling interview, Dr. Gordon Chen tells us how he and his wife, Dr. Jessica Chen, are working to add “Thrive” years to people's lives through their new organization, ThriveWell. A ThriveYear is an additional year of health span attained through optimized health, wellness, and purpose. Gordon and Jessica spent 20 years working to transform primary care at ChenMed. Through his father's journey being misdiagnosed with a terminal cancer, Gordon and Jessica became inspired to help seniors live longer, better quality lives, and through ThriveWell, they're scaling the process. He says that behavior change is one of the most critical components of adding Thrive years. Gordon also shared that care based on relationships and outcomes can help lower hospitalization rates by 230-50%, helping patients living 5-7 years longer than they otherwise might have. Check out the full interview to hear more about Gordon's journey, and how ThriveWell is focusing on 5 areas - personal, community, physical, nutritional, spiritual - to help people reverse disease and add ThriveYears. Dr. Gordon Chen is the CEO and Co-Founder of ThriveWell, and a founding family member and former Chief Medical Officer at ChenMed. Topical time codes: 1:04 - About the journey at ChenMed and to ThriveWell 5:50 - Community focus 11:21 - Five focus areas for impact 16:18 - Goal to add 20,000 ThriveYears in each community they serve 21:27 - Optimizing care and reversing disease Connect with Dr. Gordon Chen: https://www.linkedin.com/in/drgordonchen/ Learn more about ThriveWell: https://www.thrivewell.com
Dr. Gordon Chen & the Story Behind ThriveWell Dr. Gordon Chen returns to share the story behind his new venture ThriveWell, the five drivers of health and wellness, and dozens of insights for increasing longevity. All that, plus the Flava of the Week about older Americans being unsatisfied with their care. What particular aspects of care do seniors want to be improved, and how do we use these insights while designing and executing senior-focused care? Find all of our network podcasts on your favorite podcast platforms and be sure to subscribe and like us. Learn more at www.healthcarenowradio.com/listen/
If you walk down Euclid in the restaurant-filled Central West End, you might miss one of the city's most popular new restaurants. Mainlander is a bit hidden. Tucked away in an intimate space that transports you when you walk through the door. Chef Blake Askew and his partner Gordon Chen opened the restaurant in 2023, hoping to create an intimate dinner party vibe. With a prix fixe menu, they hope to take the decision-making out of the dining process and allow guests to sit back and enjoy. We dive into a lot in this episode from the inspiration, the fun twists on classic Midwest dishes and the restaurant's big move to a larger space in the coming months. Mainlander received a James Beard nomination for Best New Restaurant. Reservations open the first of the month and can go quickly. The Central West End restaurant is open Tuesday-Saturday.
About The Guest(s):Dr. Gordon Chen is the co-founder and Chief Medical Officer of ChenMed, a primary care provider that focuses on delivering transformative care to underserved communities. With a deep faith and a mission to spread love and healing, Dr. Chen is dedicated to improving healthcare outcomes and helping patients live longer, healthier lives.Summary: Dr. Gordon Chen discusses the importance of purpose and passion in his work at ChenMed, a primary care provider that aims to transform healthcare for underserved communities. He emphasizes the need for clinicians to have a strong sense of purpose and to view themselves as behavior change agents rather than just healthcare experts. Dr. Chen also highlights the key drivers of transformative care, including personal, community, physical, nutritional, and spiritual factors. He shares his vision for expanding ChenMed's impact and creating a broader focus on health and wellness in society.Key Takeaways:Purpose and passion are essential for clinicians to bring their best and help others bring their best.Transformative care goes beyond value-based care and focuses on outcomes and behavior change.ChenMed is a behavior change company that empowers clinicians to lead transformation in healthcare.The key drivers of transformative care are personal, community, physical, nutritional, and spiritual factors.Dr. Chen's vision is to unleash ChenMed's full potential and scale transformative care to improve longevity and health in communities.
About The Guest(s):Dr. Gordon Chen is the co-founder and Chief Medical Officer of ChenMed, a primary care provider that focuses on delivering transformative care to underserved communities. With a deep faith and a mission to spread love and healing, Dr. Chen is dedicated to improving healthcare outcomes and helping patients live longer, healthier lives.Summary: Dr. Gordon Chen discusses the importance of purpose and passion in his work at ChenMed, a primary care provider that aims to transform healthcare for underserved communities. He emphasizes the need for clinicians to have a strong sense of purpose and to view themselves as behavior change agents rather than just healthcare experts. Dr. Chen also highlights the key drivers of transformative care, including personal, community, physical, nutritional, and spiritual factors. He shares his vision for expanding ChenMed's impact and creating a broader focus on health and wellness in society.Key Takeaways:Purpose and passion are essential for clinicians to bring their best and help others bring their best.Transformative care goes beyond value-based care and focuses on outcomes and behavior change.ChenMed is a behavior change company that empowers clinicians to lead transformation in healthcare.The key drivers of transformative care are personal, community, physical, nutritional, and spiritual factors.Dr. Chen's vision is to unleash ChenMed's full potential and scale transformative care to improve longevity and health in communities.
Dr. Gordon Chen On Value-Based Care's Future As a Principal and Board Member at ChenMed, Dr. Gordon Chen has a unique perspective on the state of value-based care, the changes that are needed to create more transformative care, and the benefits to society as we make progress along those lines. All that, plus the Flava of the Week about Instacart Health expanding its partnerships with provider organizations. Who will take responsibility to prioritize the evolution from healthcare to health, and can health systems see enough value in food-as-medicine programs to play a part in scaling them? Find all of our network podcasts on your favorite podcast platforms and be sure to subscribe and like us. Learn more at www.healthcarenowradio.com/listen/
As a Principal and Board Member at ChenMed, Dr. Gordon Chen has a unique perspective on the state of value-based care, the changes that are needed to create more transformative care, and the benefits to society as we make progress along those lines. All that, plus the Flava of the Week about Instacart Health expanding its partnerships with provider organizations. Who will take responsibility to prioritize the evolution from healthcare to health, and can health systems see enough value in food-as-medicine programs to play a part in scaling them? This show is produced by Shift Forward Health, the consumer advisory firm and community that's writing the playbook for consumer-first health. (#292) See omnystudio.com/listener for privacy information.
October 27, 2023: Gordon Chen, former Chief Medical Officer and Board Member of ChenMed, discusses the organization's mission to transform primary care for underserved populations. He emphasizes the importance of holistic healthcare, focusing on personal, community, nutritional, physical, and spiritual aspects. Chen shares his vision for creating environments where individuals can thrive, with studies showing this could potentially extend lives by 10 to 15 years. How can we reframe our approach to healthcare to promote wellness and connection? What role does community play in our overall health and longevity? Join for a thought-provoking conversation on the future of healthcare and community well-being.Key Points:Shifting Healthcare Models Preventative Care ApproachCommunity Well-beingImpact of LonelinessFuture Vision for HealthcareUnlock the full potential of AI in Healthcare with experts David Baker, Lee Milligan, and Reid Stephan on Nov 2nd, 1 PM ET. Learn to navigate budget constraints and enhance operational efficiency in healthcare IT. Don't miss out on affordable, scalable AI solutions and practical tips for success. Register Here. - https://thisweekhealth.com/practical-ai-in-healthcare/
Author and physician Dr. Gordon Chen shares his approach to health and wellness for primary care and for healthcare leadership development. RESOURCES FOR THIS EPISODE: Give to CMDA Email CMDA Matters CMDA Bookstore THRIVE Events The Calling: A Memoir of Family, Faith and the Future of Healthcare by Dr. Gordon Chen and Dr. Chris Chen ChenMed Center for Well-Being CMDA Learning Center
Dr. Gordon Chen, author of The Calling: A Memoir of Family, Faith, and the Future of Healthcare discusses stroke prevention, how to know when you or someone you are with is having a stroke, and how best to respond to a stroke because every ...
Dr. Gordon Chen, author of The Calling: A Memoir of Family, Faith, and the Future of Healthcare discusses stroke prevention, how to know when you or someone you are with is having a stroke, and how best to respond to a stroke because every ...
Dr. Gordon Chen, author of The Calling: A Memoir of Family, Faith, and the Future of Healthcare discusses stroke prevention, how to know when you or someone you are with is having a stroke, and how best to respond to a stroke because every ...
Dr. Gordon Chen, author of The Calling: A Memoir of Family, Faith, and the Future of Healthcare discusses stroke prevention, how to know when you or someone you are with is having a stroke, and how best to respond to a stroke because every ...
Jordan Raynor sits down with Dr. Gordon Chen, Chief Medical Officer of ChenMed, to talk about their radical business model that is doing justice in powerful ways, how to embrace and address conflict at work in a God-honoring way, and what Jesus's work as a physician means for us.Links Mentioned:Gordon Chen on LinkedInGordon Chen on TwitterChenMedThe Calling: A Memoir of Faith, Family, and the Future of HealthcareUnlimited Memory: How to Use Advanced Learning Strategies to Learn Faster, Remember More and be More ProductiveThe Five Dysfunctions of a Team: A Leadership FableThe Reason for God: Belief in an Age of SkepticismMere ChristianityThe Language of God: A Scientist Presents Evidence for BeliefSeeking Allah, Finding JesusJordan Raynor
November 25, 2022: As a part of their mission to revolutionize America's healthcare system, Dr Chris Chen, CEO of ChenMed and his brother Gordon Chen wrote the book The Calling: A Memoir of Family, Faith and the Future of Healthcare, to shine a light on how an expensive, uncoordinated, and confusing system works for itself at the expense of suffering patients. The Calling tells the story of how ChenMed, a physician-led, mission-driven company, is transforming care of patients from forgotten and underserved communities by taking a proactive and preventive approach to care.Key Points:Our initial goal wasn't to build a company that was going to change the world, but we realized there was a big problem in healthcare ChenMed works because we focus on prevention rather than sick careHealthcare can be good people being plugged into a bad systemThe Calling: A Memoir of Family, Faith and the Future of HealthcareChenMedSign up for our webinar: How to Modernize Your Data Platform in Healthcare: The Right Fit for Every Unique Health System - Wednesday December 7 2022: 1pm ET / 10am PT. Subscribe: https://www.thisweekhealth.com/subscribe/Twitter: https://twitter.com/thisweekhealthLinkedin: https://www.linkedin.com/company/ThisWeekHealth
ChenMed's very own Chief Medical Officer, Dr. Gordon Chen, joins Faisel & Friends this week to discuss training physicians with humility and agility and driving toward Transformative Care. Co-author of “The Calling: A Memoir of Family, Faith, and the Future of Healthcare,” his newest book inspires physicians to work towards health equity and return back to their true calling in medicine.To order your copy of "The Calling," visit ChenBooks.com.Being a doctor is your calling because you couldn't imagine doing anything else. Let's talk about your career goals in medicine. Connect with us and tell us how you dream of practicing medicine. Want to learn more about how we do healthcare? Visit our resource center and check out how we are transforming healthcare. Don't forget to subscribe to ChenMed Rx to receive the latest news and articles from ChenMed.
In Episode 13 of Health Care Trailblazers, we chat with the CMO of ChenMed, Gordon Chen, about their approach to transformative healthcare. ChenMed's StoryAdverse diagnoses instantly change patients' lives. Fear and confusion leave them vulnerable to a complicated and largely unsympathetic healthcare system. The experience is often the same for physicians who become patients.In 2003, Dr. Jen-Ling James Chen, Chen Medical founder, was diagnosed with cancer and given two months to live. He and his family experienced firsthand the frustrations of navigating the healthcare system where profits, not patients, are the focus. While Dr. Chen fought for his life, he and his family fought for access and coordinated care.After his recovery, Dr. Chen was determined to revolutionize the healthcare delivery system. He created ChenMed to provide accountable, compassionate, and coordinated physician-led, family-oriented primary care. At the center of his ChenMed vision is an enduring mission that began in the 1970s with his first primary care practice in Miami Gardens, Florida: to offer affordable, human-centered care to medically underserved communities.Learn more about ChenMed:Website: https://www.chenmed.com/LinkedIn: https://www.linkedin.com/company/chenmed/Learn more about Previva Health Group:Website: https://previva.com/ LinkedIn: https://www.linkedin.com/company/previva-health-group/
Transformative Care and Physician Leadership We welcome Dr. Gordon Chen, Chief Medical Officer at ChenMed, to discuss the company's vision of transformative care and disruptive physician leadership. A key to transformative healthcare is equipping primary care providers to lead the charge, and that requires training them to lead clinically, lead emotionally, and lead the business. Learn how ChenMed strives to do this, as well as other insights from The Calling, the memoir that Dr. Chen recently co-authored with his brother Christopher. All that, plus the Flava of the Week about Walmart and UnitedHealth's new Medicare Advantage partnership. Can they truly compete on cost and access, and what impact might this have on the Retail Wars? Find all of our network podcasts on your favorite podcast platforms and be sure to subscribe and like us. Learn more at www.healthcarenowradio.com/listen/
Host Tom Foley invites author and CEO of ChenMed, Dr. Chris Chen. Dr. Chen and his brother Dr. Gordon Chen operate ChenMed, a physician-led Primary Care that champions healthcare transformation and results in better outcomes. It is built on the pillars of love, accountability and passion. Together they have written a book, The Calling, a memoir of a family, faith and the future of healthcare. To stream our Station live 24/7 visit www.HealthcareNOWRadio.com or ask your Smart Device to “….Play Healthcare NOW Radio”. Find all of our network podcasts on your favorite podcast platforms and be sure to subscribe and like us. Learn more at www.healthcarenowradio.com/listen
We welcome Dr. Gordon Chen, Chief Medical Officer at ChenMed, to discuss the company's vision of transformative care and disruptive physician leadership. A key to transformative healthcare is equipping primary care providers to lead the charge, and that requires training them to lead clinically, lead emotionally, and lead the business. Learn how ChenMed strives to do this, as well as other insights from The Calling, the memoir that Dr. Chen recently co-authored with his brother Christopher. All that, plus the Flava of the Week about Walmart and UnitedHealth's new Medicare Advantage partnership. Can they truly compete on cost and access, and what impact might this have on the Retail Wars? Buy The Calling here. This show is produced by Shift Forward Health, the channel for change makers. Subscribe to Shift Forward Health on your favorite podcast app, and you'll be subscribed to our entire library of shows. See our full lineup at ShiftForwardHealth.com. One subscription, all the podcasts you need, all for free. (#232)See omnystudio.com/listener for privacy information.
For anyone following healthcare transformation in our country, you have undoubtedly heard about ChenMed – a family-owned, primary-care physician run organization that serves a challenging patient population under a full-risk global primary care reimbursement model. This is a high touch primary care company that has become the gold standard for how healthcare should be delivered in our country. In a prior episode of Race to Value, “Changing the World through a Full-Risk Value-Based Care Model”, Dr. Gordon Chen discussed how ChenMed is delivering transformative primary care – at scale – with superior health outcomes. It was one of our best podcast episodes ever, and we invited him back to talk about the Chen family calling to care for the underserved. This week's episode is focused on his new book (co-written with his brother Dr. Christopher Chen) entitled, “The Calling: A Memoir of Family, Faith, and the Future of Healthcare” – an inspiration for living a purpose-driven life in the attainment of value-based care. The ChenMed success story of providing care to the most vulnerable among us is really a story about an American journey of a family guided by Faith and Love. The Calling tells the inspirational story of the Chen family, which over two generations not only completed the American Dream, but also transformed American medicine. This is a story about the life experiences that shaped two generations of innovative leaders in healthcare that made ChenMed the beacon for value-based care in our nation. Enter the book giveaway by signing up for our newsletter HERE. Episode Bookmarks: 01:30 Introduction to ChenMed and Dr. Gordon Chen (referencing prior episode of Race to Value, “Changing the World through a Full-Risk Value-Based Care Model”) 02:30 “The Calling: A Memoir of Family, Faith, and the Future of Healthcare” – an inspiration for living a purpose-driven life in the attainment of value-based care. 04:30 Inspiration from John C. Maxwell and “The 5 Levels of Leadership” 06:45 Positional leadership is the current state of the majority of physicians in healthcare currently. 07:15 Leadership is influence – how Drs. Chris and Gordon Chen adapted their leadership to influence broad growth in others to achieve service excellence. 08:45 How Value-Based Care magnifies physician leadership 10:00 The Chens find meaning in their value-based care mission through their connection to Family and Faith 11:00 “There is no line separating our Family, our Faith, and our work at ChenMed. It all blends together in a beautiful synergy.” 12:30 “Healthcare needs to be transformed, and you must start with those in greatest need.” 13:30 How the Chen Family transcended suffering during their journey to America, experiences with poverty and homelessness, and a false cancer scare 15:45 Finding the beauty in suffering through a faith-based perspective 17:00 “Struggle produces perseverance, perseverance leads to mature character, and mature character offers hope.” 18:00 The ancient wisdom of the Chinese saying —“One to grow, one to maintain, one to lose.” 20:00 Dr. Chen on the importance of living up to one's God-given potential. 21:00 The Chris and Gordon Chen relationship —“Iron sharpens iron, and one man sharpens another.” 22:00 The business model for ChenMed as a high-touch, relationship-based, tech-enabled primary care practice. 23:00 The early work of Dr. James Chen as an early pioneer of value-based care. 25:00 How the early struggles and suffering of Dr. James Chen shaped the ChenMed focus on serving our most vulnerable. 27:00 What is the core essence of the ChenMed model and how does relationship-based care improve care outcomes? 28:00 An excerpt from a letter written by a ChenMed physician who had recently left the fee-for-service matrix 30:00 A Physician Culture that is "A.L.L. in”—Aligned with mission, vision, and values and has Learning agility and Learning humility.
Our guest: Dr. Gordon Chen, Chief Medical Officer at ChenMed"ChenMed serves the underserved – moderate-to-low-income seniors with complex chronic diseases." In this episode, we discussed: Why aren't more healthcare professionals in the field leaders? Why do physicians (sometimes) get stuck at the “I'm the doctor, I have a medical degree” stage of influence? Why don't medical schools help physicians develop their leadership skills? How do doctors achieve these higher levels of influence and become healthcare industry leaders? Our sponsors for this episode are BlocHealth, Curation Health, ChenMed & MediTelecare.BlocHealth is building the ecosystem of services and solutions to power the future of healthcare. For more information, please go to www.blochealth.com follow BlocHealth on social media - @blochealth"Curation Health's advanced clinical decision support platform seamlessly integrates into the electronic health record and leverages more than 750 proven clinical and quality rules. With this intelligent point-of-care platform, you can power a scalable risk adjustment process and amplify quality program performance." For more information, please go to www.curationhealthcare.com & follow Curation Health on social media - @curationhealth"ChenMed brings concierge-style medicine and better health outcomes to the neediest populations – moderate-to-low income seniors with complex chronic diseases. For more information, please go to www.chenmed.com & follow ChenMed on social media - @chenmed"MediTelecare provides behavioral telemedicine services to residents of skilled nursing and assisted living facilities, using state-of-the-art telehealth technology. For more information", please go to www.meditelecare.com & follow Meditelecare on social media – @meditelecareTo learn more about ChenMed please use the links below:- Website - LinkedIn Also, be sure to follow Slice of Healthcare on our social channels:- Website - Facebook - LinkedIn - Twitter - YouTube - Newsletter
On this episode we have Guest Host(s): Elena Hollemon, OSJ Intern and Danielle Boulé Hennessy, 1999 San José Youth Commissioner joining our interview with San José Youth Commissioners Nicole Hoang, Gordon Chen, and Amelia Uytingco as we tackle some tough questions facing us all today but thankfully with the hopeful enthusiasm of the youth! Resource Links:
You've been asking and we heard you! By popular demand, we are hosting our very first Faisel & Friends Book Club. We've all been reading Dr. Robbie Pearl's new book, “Uncaring: How the Culture of Medicine Kills Doctors and Patients,” and we can't wait to discuss it with you. To help us discuss and answer your questions, we'll be joined by Dr. Gordon Chen and the author himself, Dr. Robbie Pearl.Being a doctor is your calling because you couldn't imagine doing anything else. Let's talk about your career goals in medicine. Connect with us and tell us how you dream of practicing medicine. Want to learn more about how we do healthcare? Visit our resource center and check out how we are transforming healthcare. Don't forget subscribe to ChenMed Rx to receive the latest news and articles from ChenMed.
Codes, large patient panels, billing… Much of healthcare has become about things other than practicing medicine. What happens when we recenter the physician? This week on Faisel & Friends, we'll be discussing the first steps toward Physician-Centered Healthcare. Joining us to lead the way is ChenMed's own Dr. Gordon Chen, to tell us how physicians can lead the future of healthcare.Being a doctor is your calling because you couldn't imagine doing anything else. Let's talk about your career goals in medicine. Connect with us and tell us how you dream of practicing medicine. Want to learn more about how we do healthcare? Visit our resource center and check out how we are transforming healthcare. Don't forget subscribe to ChenMed Rx to receive the latest news and articles from ChenMed.
We continue the conversation with Dr. Gordon Chen about physician-centered healthcare and how physicians can lead the way for change in healthcare. If you are interested in learning more about ChenMed, visit https://www.chenmed.com/podcastconnectBeing a doctor is your calling because you couldn't imagine doing anything else. Let's talk about your career goals in medicine. Connect with us and tell us how you dream of practicing medicine. Want to learn more about how we do healthcare? Visit our resource center and check out how we are transforming healthcare. Don't forget subscribe to ChenMed Rx to receive the latest news and articles from ChenMed.
Race to Value listeners -- April is National Minority Health Month, and this year, the HHS Office of Minority Health is focusing on the disproportionate impact the COVID-19 pandemic is having on racial and ethnic minority communities. This Bonus Episode is a compilation of viewpoints on health equity and racial disparities of care from some of our former guests in the past year. We hope you take the time to listen intently to their message. Certainly over the last many year we have been exposed to the great inequities that have existed in our society for far too long. We have one major obligation we have to each other…that is to tell the truth. And the truth is, there are so many inequities in our society for minorities, including the manifestation of institutional racism within our nation's health system. As leaders in value-based care, we have to be accountable to the endeavor that we are about. We endeavor to, in fact, ensure every patient receives the best treatment possible so they can live the life they are intended to live. That we endeavor to create the opportunity for health equity, and that is true regardless of race, ethnicity, gender, sexual orientation, or otherwise. We hope you find meaning in this Bonus episode and gain awareness for how important health equity and social justice is to win this Race to Value. Episode Bookmarks: 1:39 Daniel Chipping introduces National Minority Health Month and its' focus on COVID-19 impact on minority communities 2:10 Dr. Eric Weaver delivers a special message on overcoming institutional racism in our nation's healthcare system 3:29 Dr. Farzad Mostashari reflects on the murder of George Floyd and how it was a reckoning for social justice (and health equity) 6:33 Dr. Lerla Joseph discusses how she has devoted most of her life committed to health equity, how ACOs are a vehicle for change 12:30 David Smith provides a powerful social commentary on how pervasive systemic racism is in our society and his awakening as a white male 18:41 Christina Severin on the country's reckoning, how her white privilege as conditioned her to be a racist, and how health centers can address inequities 23:10 Dr. Ernest Grant on the public health crisis of systemic racism, the disproportionate burden of disease related to SDOH, and how nurses can call for change 30:19 Dr. Stephen Klasko on how the zip code of communities ultimately determine health, and how the pandemic has raised awareness of inequities 31:46 Christina Severin on how the calling for racial justice, coupled with the pandemic, has created urgency to “bridge the digital divide” 33:36 Dr. Gordon Chen on the social injustice of different lifetime expectancy rates between white and minority communities 36:04 Shannon Brownlee on how Black Lives Matter has forced hospitals to focus on health equity 38:24 Dr. Mark Gwynne on how investment in data analytics can help ACOs identify opportunities in populations where there are disparate outcomes 39:11 Dr. Christopher Crow on how health equity in communities can be addressed through reforms in education, health, and business 40:27 Cheryl Lulias on building community-based coalitions to address health equity 42:10 Robert Sepucha on the disproportionate burden of kidney disease in minority populations 42:57 Dr. Edwin Estevez on the vulnerability of the Hispanic population on the Texas/Mexico border and how his ACO focuses on nutrition and health literacy 46:17 Mike Funk on how health plans can address disparities in minority communities 48:15 Dave Chase on the opportunity for social impact investment to creative cooperative structures in disadvantaged communities 48:53 Dr. Mark McClellan on health policy approaches to address health equity 49:30 Andrew Croshaw on how the Biden Administration will define value through health equity
Dr. Gordon Chen, chief medical officer at ChenMed, joins host Dr. Bob Kaiser for a discussion about how a company turns fee-based care on its head by delivering mission-driven, value-based care to its patients.
ChenMed was created with a mission to provide care in such a way that it could alleviate suffering for those seniors in the poorest of communities, recognizing that full-risk primary care can truly be transformative in providing superior health outcomes. This strong sense of purpose is what guides the physicians at ChenMed and serves as a moral compass in caring for patients. It is born out of an idea that ChenMed is a ministry that allows those in the organization to glorify God by spreading more love and promoting better health to those they serve. ChenMed is a family-owned, primary-care physician run organization that serves a challenging population: 75% have five or more chronic diseases, 70% are racial minorities, the average age of patients is 73 years old, 95% of patients within 300% of the Federal Poverty Level. But the success speaks volumes: patients use hospital emergency rooms at a rate 34% below the national average, have 50% fewer admissions than the average primary care practice, and have close to 30% lower cost. ChenMed's scalable and successful approach has already reached 60 practices, and it is no wonder that they are poised to grow 4 times larger over the next 3 years. Dr. Gordon Chen, CMO, along with his brother Christopher Chen, CEO, and other great leaders throughout the organization are proving that full-risk primary care is a solid and necessary foundation for winning the race to value! Episode Bookmarks: 4:45 ChenMed named to Fortune Magazine's “2020 Change the World List” for measurable social impact, business results, innovation, and corporate integration 5:30 Dr. Chen discusses the spiritual underpinnings of his family-run organization and the Chen family's suffering during his father's cancer misdiagnosis 10:13 The ChenMed ministry in glorifying God, spreading love, and promoting health in underserved communities that are suffering 11:20 A scalable approach that has resulted in 50% fewer hospitals admissions, a 75% reduction in ED visits, and 28% lower per-member costs 13:35 “The traditional, fee-for-service primary care model handcuffs PCPs to see more and more patient volume without being able to optimize outcomes.” 14:14 A Medicare Advantage full-risk business model allows ChenMed to see shrink the PCP panel size so they can focus on cultivating trusting relationships with deeper connectedness 15:50 How a full-risk model enables Primary Care Physician empowerment 16:55 The shift from a reactive approach (e.g. ER and preventable hospitalizations) to a more proactive, preventative model that supports health value 17:45 Having “Stockholm Syndrome” for a broken fee-for-service model that has held PCPs captive from practicing medicine in the way they thought they would when dreaming of becoming a doctor 18:05 COVID-19 as a tipping point for full-risk primary care models, struggling primary care, and PCP moral injury 20:40 Consistency of revenue within a capitated model 21:16 “Fee-for-service primary care is going to end. It is too challenging to make it work, and PCPs don't like a purely transactional model that doesn't value relationships.” 22:45 Dr. Chen discusses the fulfilling purpose of full-risk primary care and how it makes a deep impact in communities 24:55 Supporting high-risk patients through high touch telephonic “love calls” and telehealth 26:11 How ChenMed adjusted its care delivery model during the COVID pandemic (“flipping to 90% virtual in less than a week”) 29:05 Realizing the need for the ChenMed model is far greater than could have ever been imagined during a period of pandemic uncertainty and civil unrest 29:50 Finding the right balance between in-person and virtual visits during the COVID pandemic 30:34 “Telehealth is here to stay.” 31:05 Increased Net Promoter Scores when serving patients during the pandemic 31:30 Health inequities, racial disparities in care, and the plight of racial injustice in our soci...
Dr. Gordon Chen is the Chief Medical Officer of ChenMed, a physician-led primary care practice whose goal is to deliver […]
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