Podcast appearances and mentions of mary o'carroll

On this episode, Jenn sits down with her friend and industry pioneer, Mary O'Carroll, Chief Community Officer at Ironclad and quite possibly, the Legal Ops GOAT. (For those still catching up, that's short for the greatest of all time.) In this conversation, they get real on some of their favorite topics; like how to balance passion with practicality in professional roles, the growth of automated solutions in the legal operations sector, and the importance of continued education as legal ops leaders. Finally, they share their strategies for time management as they chase down work-life balance and debate if that is even a real thing. Enjoy!!

Today we are joined by Mary O'Carroll, a true pioneer and pathfinder in the legal industry. Mary is Chief Community Officer at Ironclad, a leading contract lifecycle management program for innovative companies. She started her career in business development and consulting before joining Orrick, Herrington & Sutcliffe LLP in a finance role. Her work soon transitioned into a legal operations role—a function that was practically nonexistent in law firms at the time. Mary was later hired by Google, where she built and managed the operations of the legal department as the Director of Operations, Technology, and Strategy. While at the company, she co-founded the Corporate Legal Operations Consortium (CLOC), a global community dedicated to transforming the business and practice of law. Mary continues her mission to drive change in the legal industry. She is a frequent public speaker and media contributor, and she hosts the Ironclad podcast Pearls On, Gloves Off. In our wide-ranging discussion, Mary tells us about her unexpected entry into the legal field, the origin story of CLOC, how generative AI may change legal ops, and what excites her about joining Ironclad.

Mary O'Carroll welcomes the dynamic duo of Trista Engel and Jessica Markowitz, leaders at Paragon Legal and co-founders of Calyx Capital Partners. Both seasoned MBAs from the University of Chicago Booth Business School, they share insights on reinventing legal talent in today's fast-paced world. Flex Talent Revolution: Mary and her guests unpack the concept of flex talent. They argue it's not just an option but a necessity for modern legal departments. Key focus areas? Legal ops, tech tools, and yes, flexible talent! Right Sourcing 101: It's all about matching the task with the perfect resource. Mary delves into this game-changing strategy, where everything from junior attorneys to automation tools plays a role. Real-world Flex Talent Stories: Trista and Jessica bring their experiences to the table, highlighting the versatility and adaptability of flex talent. From managing workload peaks to fitting specialized roles, they've seen it all. Cost-Effective Legal Work: Dive into how flex talent can slash legal costs while maintaining top-tier expertise. The takeaway? Quality work doesn't always mean hefty law firm bills. The Paragon Edge: Get an inside look at how Paragon Legal isn't just employing flex talent but empowering them with a full suite of benefits and a strong sense of team belonging. Culture Fit in Flex Talent Hiring: It's not just about skills. Mary, Trista, and Jessica emphasize the importance of aligning culture, speed, and risk tolerance for successful talent placement. Stay Connected with Us: Follow Mary on LinkedIn: Mary O'Carroll Ironclad Socials: LinkedIn: Ironclad, Inc., YouTube: Ironclad Channel, TikTok: @ironclad.clm Rate and Review: Love the show? Let us know on Apple Podcasts: Pearls On, Gloves Off

In this episode of "Pearls On, Gloves Off," host Mary O'Carroll sits down with Sheila Dusseau, whose transition from finance to legal operations has been nothing short of a masterclass in adaptability and strategic thinking. Busting Myths: Shiela and Mary debunk common misconceptions about legal ops. Sheila advocates for a shift in perspective, from seeing legal ops as mere 'support' to recognizing it as a crucial 'partnership' or 'collaboration' within the organization. The Transparency Imperative: A candid moment unfolds when Sheila recounts a conflict arising from a misinterpretation of her role, underscoring the necessity for clear communication and a deep understanding of legal ops across the company. Evolving with AI: Sheila and Mary explore how AI is revolutionizing the legal ops landscape, enhancing the value and intelligence of professionals in the field. GCs as Catalysts for Change: The dialogue shifts to the role of general counsels (GCs) in framing legal ops within leadership teams. Sheila underscores the need for GCs to engage more proactively and transparently with legal ops as equal partners. Prioritizing Impact: A pragmatic discussion ensues on managing 'support' type requests. Sheila shares her strategy of prioritizing impactful projects aligned with organizational goals over indiscriminate task acceptance. Strategic Value and Continuous Learning: The episode wraps up with Sheila's powerful insights on delivering tangible results, embracing continuous learning, and the importance of innovative thinking in propelling the organization forward. Join us for this enlightening conversation where pearls of wisdom meet the unvarnished truth about the evolving world of legal operations. Don't miss Sheila Dusseau's invaluable insights on "Pearls On, Gloves Off with Mary O'Carroll."

Generative AI has dominated tech meetings, conversations, debates and demonstrations this year. We've been impressed, intimidated, inspired and disillusioned by the tech, so now almost a year since ChatGPT launched, is GenAI REALLY a game-changer? Is it the ultimate catalyst and influencer? Can it/should it sustain its impact on the legal world through pivotal roles like legal ops? In this podcast, legal ops legend Mary O'Carroll, Chief Community Officer at Ironclad, Inc. and Co-Founder of the Corporate Legal Operations Consortium (CLOC) shared her thoughts, experiences and use cases in response to those questions…as well as launching the Summit! This episode was on Day One of the CLI Legal Generative AI Summit 2023 on 24 October. If you would prefer to watch rather than listen to this episode, you'll find the video in our CLI-Collaborate (CLIC) free Resource Hub here.

In this episode of the Contract Heroes Podcast, we are delighted to have three distinguished guests with us - Mary O'Carroll, Chief Community Officer at Ironclad and former Google Director Legal Ops and CLOC President; Laura Frederick, founder of How to Contract and ContractsCon, and a Lawyer; and Debbie Hoffman, previously Managing Associate General Counsel at Western Union, and currently a board director and executive leader with expertise in fintech, real estate, mortgage lending, and blockchain.During our conversation, we discuss contract management implementations and finding a successful system with Mary. We emphasize the importance of taking a phased approach and starting small with pilot projects. Our discussion also covers the decision of whether to start with the legal department or procurement contracts, the role of consultants in the pre-implementation process, and effectively monitoring and managing contracts for compliance and value maximization. Laura joins as an expert in negotiating contracts, discussing the concerns of commercial lawyers and the trend of over-contracting. The episode concludes with Debbie sharing her experience with implementing a new tool at Western Union and the challenges faced. WHAT WE DISCUSS:[01:15] - The importance of phased approaches for successful implementations[03:06] - Starting with legal or procurement in implementing contract management solutions[03:22] The importance of finding the right starting point for implementing contract management solutions[04:53] - The role of consultants in the pre-implementation process and the need for well-defined processes[05:38] - Recommendations for organizations to ensure effective monitoring and management of their contracts[06:56] - AI and its impact on contract management[08:44] - Laura Frederick's recent event and her work as the founder of “How to Contract”[09:51] - Commercial lawyers' frequently asked questions regarding CLM[11:01] - Strategies to reverse the over-contracting trend[11:35] - The importance of training for effective contract negotiation skills[13:34] - Automation of contract negotiations and the need for human decision-making in complex contracts[19:43] - Debbie's background and involvement in CLM implementation while at Western Union[20:52] - The CLM vendor selection process[22:07] - Debbie's challenges with the current tool[25:08] - The importance of building playbooks and understanding client needs NOTABLE QUOTES:[00:01:19] - “The idea of getting all your stakeholders aligned at the same time and trying to roll out one solution and saying, hey, this is going to be good for everyone is honestly a bit unrealistic. You're never going to have everyone on the same page.” - Mary  [00:01:44] - “Change management is hard. This is something that affects so many parts of the company. So, instead of trying, I think to get everyone aligned and to spend a year doing stakeholder alignment, the requirements gathering change management process is to just start small.” - Mary[00:16:24] - “If you can, train the people who are doing the contracts and negotiate them on those real risks, not the academic risk, but what is this company with these products and services? What do we really worry about then that's going to be such an important step towards enablement and getting to shorter contracts?” - LauraUSEFUL RESOURCES & LINKS:Ironclad WebsiteMary O'Carroll on LinkedInLaura Frederick on LinkedInHow to Contract WebsiteContracts Con WebsiteDebbie Hoffman on LinkedInWestern Union WebsiteThe Contract Heroes Podcaston Apple Podcastson SpotifyThe Contract Heroes Official WebsiteMarc Doucette on LinkedInPepe Toriello on LinkedInPepe Toriello on Twitter

Mary O'Carroll, Chief Community Officer at Ironclad, and CLOC Talk host Jenn McCarron catch up with a real talk session in Vegas at CGI 2023. With these two, what happens in Vegas, does not stay in Vegas. In this episode, we talk to Mary about her standing-room-only sessions at this year's CLOC Global Institute, and why she's pumped about how generative AI will disrupt legal for the better. You don't want to miss this catch-up between two legal ops icons.Thank you to our sponsor for this episode LegalBillReview.com. Listeners across the pond, have you bought your tickets to EMEA yet? Early bird pricing is in effect!! Register Here!!

With the fast pace that Generative AI models like Chat GPT have been expanding and improving, it has become quite clear that major disruptions are on the way for every single industry. And the legal industry is likely to be the first to face major disruptions due to these technological advances. Today, Mary O'Carroll,Chief Community Officer at Ironclad, lnc., and Craig Katerber, Chief Legal and Corporate Affairs Officer at Budweiser Brewing Company APAC, discuss generative AI and the impacts they expect it to have on the legal services industry. They also spend time talking about LegalOps, scaling teams, modernizing legal departments, and the benefits of LinkedIn. The landscape of Generative AI already looks very different from how it looked six months ago, and even six weeks ago. It is a rapidly growing technology and is making its way into every industry. This is a very exciting opportunity, especially for creative people who are just beginning to play with the tools and seeing what could be possible. The legal industry is a relatively slow moving one with very outdated processes and an unchanging law school curriculum. Generative AI could bring much needed updates to these areas and propel legal professionals toward a better, more streamlined and efficient way of doing business. Although some people may be fearful of this new technology or worry that it will replace them, there are immeasurable benefits to keeping an open mind and embracing this new way of approaching business. With Generative AI, the old way of doing things is no longer going to be acceptable. The legal services industry in particular is slow to change and many people are still working out of offices with old fashioned filing cabinets and outdated processes. This advanced technology is a great opportunity for people to re-evaluate their current systems and make much needed improvements.  Quotes “One of the biggest catalysts for hiring a legal operations person now is digital transformation.” (18:23-18:28 | Mary) “This is a much bigger moment than a lot of people realize. Generative AI and large language models are going to have a huge effect on every part of our economy in every part of our world.” (26:16-26:26 | Mary) “It's so much about empathy or trying to put yourself in the person's shoes about what they actually want or care about, and there's a huge amount of value there. And we'll see as AI goes, but that's a very human skill.” (33:15-33:29 | Craig) “AI and efficiency has always been at odds with the billable hour, but you can't avoid this now, you can't do business as usual.” (35:34-35:42 | Mary) “If there was ever a distinction of black and white between legal advice and non legal advice, it's going to be a lot more gray in the future.” (36:47-36:54 | Craig)    Links Connect with Mary O'Carroll: LinkedIn: https://www.linkedin.com/in/maryshenocarroll/   Connect with Craig Katerberg: LinkedIn: https://www.linkedin.com/in/craig-katerberg-70a6373/   Connect with Chris Batz: LinkedIn: https://www.linkedin.com/in/chrisbatz/  Facebook: https://www.facebook.com/theliongroupkc  Instagram: @theliongroupllc Podcast production and show notes provided by HiveCast.fm  

Interest in artificial intelligence has skyrocketed in the past few months thanks to rapid advances in the GPT language model and, equally importantly, many vendors incorporating the model into their products and services. But what does this mean for the legal industry, both now and in the future? To answer this question we invited Mary O'Carroll and Cai GoGwilt onto the podcast. Mary is currently Chief Community Officer with Ironclad, a US-based contract lifecycle management vendor, as well as the immediate past president of the Corporate Legal Operations Consortium and the former Director of Legal Operations at Google. Cai is a co-founder of Ironclad, its current Chief Technology Officer and formerly a software engineer with a data analytics software provider. Having both Mary and Cai on the show enabled a rich conversation about GPT and the legal industry, both from a technology perspective and a commercial perspective. Here is a taste of the topics we covered: * What actually is GPT? * What does GPT offer in the digital contracting space? * What is it good at and what are its limitations? * Is the current hype justified? * What does this mean for lawyers and legal work? * Are there any risks and, if so, how can they be managed? * What does the future hold for GPT and the legal industry? By the way, our conversation with Mary and Cai was recorded on 2 March 2023. We think it's important to provide a timestamp, given the rapid rate of developments in this space. LINKS Mary O'Carroll on Linkedin: https://www.linkedin.com/in/maryshenocarroll Cai GoGwilt on LinkedIn: https://www.linkedin.com/in/cai-gogwilt-77b18a22

Mary O'Carroll, Chief Community Officer at Ironclad, and host Jenn McCarron catch up with a real talk session after their latest Ironclad webinar. This no holds barred conversation will have you laughing and crying as these two legal ops innovators go deep. Level Up Your Legal Ops Webinar SHOW NOTES: Document management solutions for in-house - Friend or folklore? ChatGPT - how will it impact the legal industry? will it replace lawyers? (Answer: never) David Goggins, military special ops and why supplemental reading, creative outlets, and fighting the war within build a legal ops warrior mentality.

In this 34-minute convo, Mary O'Carroll, Chief Community Officer at Ironclad, talks about building Ironclad's community V2, what it means to have Community in the C-suite, and embracing community as a win-win in terms of empowering people and building a stronger business. Community and DevRel leaders perform incredible feats to grow, engage, and support their communities, empower their businesses, and build products and experiences people love. Each day, they bring their companies and communities closer together. These are the stories of their work. The Uncommon community is powered by Common Room, the intelligent community growth platform that enables you to unlock community insights so you can grow happier customers, measure outcomes, and drive business impact. Learn more about how you can help your community thrive with Common Room at commonroom.io, and join the Uncommon community at commonroom.io/uncommon.

Smooth operations keep businesses afloat, but what makes them successful? Join Mary O'Carroll on her new podcast, Pearls On, Gloves Off, where she is not holding back. Mary is diving into the nitty-gritty of what it takes to run high-performing businesses.   Mary will be joined by leaders of some of today's best high-performing businesses for insightful conversations about what it takes to run one of these businesses.    Mary O'Carroll spent 13 years as Director of Legal Operations at Google, 11 years as President at CLOC, and she is now Chief Community Officer at Ironclad. She knows what is necessary to keep a high-performing business running.   Mary is a huge advocate of innovation, modernization, and business transformation. She is not afraid to talk about the difficult decisions that are necessary to keep businesses performing at the highest level. If you are fearless as well, and want to learn from respected leaders and luminaries, join her by tuning in to this podcast.   If you enjoyed today's show, please leave a 5-star review. You can find more information, as well as the resources mentioned in this episode, at ironcladapp.com.  

In this episode, Charlotte interviews Mary O'Carroll, Chief Community Officer, Ironclad.  We discuss her career as a Legal Ops pioneer. We hear how it started  (pivoting from a career in investment banking) to leading and scaling Google's Legal Ops team, then taking on a new challenge as Chief Community Officer at Ironclad.  We cover the emerging CCO roles (Chief Comunity Officer) and what they entail.  How Community roles inform product development and company-wide strategy  We discuss the importance of building a strong culture in hyper-growth legal teams. How cross-functional relationships are key for collaboration and progressing the business forward.  We discuss the future of work. Hybrid and fully distributed teams if they're here to stay, and how building strong virtual relationships is crucial for team success.  We unpick the mindsets around overwork, and not having "time" to invest in key relationships.  We discuss Unicorn status, and the pains Legal Leaders experience managing their team's energy when scaling from 200 to a team of 1500. We hope you enjoy this episode. Connect with Charlotte here:  https://www.linkedin.com/in/charlottesmithlawyercoach/ Mary O'Carroll, Ironclad: https://www.linkedin.com/in/maryshenocarroll/  

Smooth operations keep businesses afloat but what makes them successful? Join Mary O'Carroll on her new podcast, Pearls On, Gloves Off, where she is not holding back. Mary is diving into the nitty-gritty of what it takes to run high-performing businesses. Mary will be joined by leaders of some of today's best high-performing businesses for insightful conversations about what it takes to run one of these businesses.  Mary O'Carroll spent 13 years as Director of Legal Operations at Google, 11 years as President at CLOC, and she is now Chief Community Officer at Ironclad. She knows what is necessary to keep a high-performing business running. Mary is a huge advocate of innovation, modernization, and business transformation. She is not afraid to talk about the difficult decisions that are necessary to keep businesses performing at the highest level. If you are not afraid either and want to learn from respected leaders and luminaries, join her by tuning in to this podcast. If you enjoyed today's show, please leave a 5-star review. You can find more information, as well as the resources mentioned in this episode, at ironcladapp.com. 

It's not often that someone can say they were hired by Google to create an entire department from scratch, but that's precisely what Mary O'Carroll, Chief Community Officer of Ironclad, Inc., had to do back in 2008 for the legal operations department.   Host Sagi Eliyahu starts the conversation with her on this topic, learning how much that field has evolved over the years and how much change it has forced in a field (law) that is fairly resistant to change. At a basic level, legal operations is about having policies, procedures, and tracking tools in place. But those basics enable much more advanced functions—like strategic and financial planning, project management, and technical expertise.   In this episode, Mary and Sagi also discuss: How the growth of legal operations has begun to affect the legal educational process How change management in the legal field is much more about the people and processes than the technology Why “if it ain't broke don't fix it” is a deadly attitude for legal teams at companies How the velocity of business continues to increase and legal operations has to match that speed You'll also find out a little about Mary's current role at Ironclad, and her belief that you can't excel in any field on your own; you need help from those around you.   This episode is brought to you by Tonkean Tonkean is the operating system for business operations and is the enterprise standard for process orchestration. It provides businesses with the building blocks to orchestrate any process, with no code or change management required. Contact us at tonkean.com to learn how you can build complex business processes. Fast.

In this episode, Alex interviews Mary O'Carroll, Chief Community Officer at Ironclad. Mary needs no introduction, as she is a powerhouse in the legal operations industry. Mary talks about her career path and her advice for legal operations professionals to grow within the industry. She also speaks to what has driven the massive growth of legal operations today.

Ironclad's Chief Community Officer, Mary O'Carroll, has spent the past two decades bringing business acumen to the legal industry. In an industry run by lawyers, most of whom had little to no business training, Mary points out that it is logical that legal ops teams are needed to be the right-hand people in helping lawyers in the business process. Her experience with Orrick, Google, CLOC, and now Ironclad has one common thread, and that is the need to drive change. Mary says that it is just a part of her personality to be laser-focused on efficiency and find ways to clean up the mess she uncovers in the legal industry. It is that desire to drive change through the use of the legal community that helped her make the decision to join Ironclad and the hot field of Contract Lifecycle Management (CLM). Mary points out that the industry has worked to improve efficiency in many areas, but when it comes to contracts, we are continuing to do business as usual. Creating a digital contracting system will help scale the industry, as well as enable us to leverage data, which has always been trapped in contracts, and create new methods for the legal department to help drive the overall success of the business, and no longer be seen as a department where ideas and innovation go to die. Information Inspirations Our own Casey Flaherty advises us to stop trying to be a hero, and learn to say no when it comes to spreading resources too thin. Check out his latest article, "Maybe, Don't Be MacGyver – The Value of Value Storytelling." Singapore is launching a couple of Dalek-looking robots to monitor "undesirable behavior" among its citizens. Is this a logical use of technology or a slippery slope toward technology overreach? O'Melveny and Myers is the first law firm to join Peloton's Corporate Wellness Program. The next time you go through a drive-thru, you may hear the crisp, clear voice of an AI program taking your order. Will the robots take more and more of the service jobs away, and will there be a shift in the way the government taxes those robot workers who replace humans? Share with a friend If you like what you hear, please share the podcast with a friend or colleague. Contact Us Twitter: @gebauerm or @glambert. Voicemail: 713-487-7270 Email: geekinreviewpodcast@gmail.com. As always, the great music you hear on the podcast is from Jerry David DeCicca who has a new album coming out in October! A transcript is available on 3 Geeks' site.

Mary O'Carroll began her career in investment banking and management consulting, but before long, she was pulled into the nascent world of legal operations. In her 13 years as the Director of Legal Ops at Google, Mary was instrumental in defining the scope of this newly created position. As the President of CLOC, she built a community focused on the mission of increasing awareness around the legal ops function and advancing the profession. Today, she continues to dedicate her time to forging connections as the Chief Community Officer for Ironclad. In this episode, we discuss: - Defining the parameters of the legal ops role at Google - Building a legal ops community at CLOC - Providing digital solutions around contracting Hear more stories by subscribing to Innovative Legal Leadership on Apple Podcasts, Spotify, or any podcast platform. Listening on a desktop & can't see the links? Just search for Innovative Legal Leadership in your favorite podcast player.

Mary O'Carroll began her career in investment banking and management consulting, but before long, she was pulled into the nascent world of legal operations. In her 13 years as the Director of Legal Ops at Google, Mary was instrumental in defining the scope of this newly created position. As the President of CLOC, she built a community focused on the mission of increasing awareness around the legal ops function and advancing the profession. Today, she continues to dedicate her time to forging connections as the Chief Community Officer for Ironclad. In this episode, we discuss: - Defining the parameters of the legal ops role at Google - Building a legal ops community at CLOC - Providing digital solutions around contracting Hear more stories by subscribing to Innovative Legal Leadership on Apple Podcasts, Spotify, or any podcast platform. Listening on a desktop & can't see the links? Just search for Innovative Legal Leadership in your favorite podcast player.

Today's episode is with Mary O'Carroll, the Chief Community Officer at Ironclad, a contract lifecycle management company. Mary comes from a consulting, business, and finance background and through her career at Orrick, Google, Ironclad, has become one of the faces of “legal operations.” It doesn't hurt that she was a founding board member of CLOC, the corporate legal operations consortium. In this episode we talk about Mary's start at Orrick, working with leaders like Ralph Baxter and Peter Krakauer, to Google, where she built the legal operations team from scratch. She talks about how she put in place process, procedures, and systems to ensure that Google could run a vast portfolio of cases effectively and efficiently, all while they were playing a part in inventing what we now may refer to as “internet law.” Finally we talk about Mary's big move to Ironclad. Why did she make this move, and what is she hoping to achieve there? What is Ironclad's vision for growth in the contract lifecycle space?

Have you ever wanted to know what legal ops looks like at Google? Or are you curious about what the President of CLOC thinks about the future of legal ops? We sat down with the inspiring Mary O'Carroll, Director of Operations, Technology and Strategy for the legal department at Google and President of CLOC, the Corporate Legal Operations Consortium. Mary, Alex and Elliot discussed many topics concerning legal operations and technology, including: * Mary's journey to becoming one of the most influential leaders in legal operations * The structure of legal ops at Google and their tech stack * What legal ops looks like across the world and how it has grown * Why data is at the centre of everything for legal ops * Whether or not we are moving to more enterprise technology, at the expense of legal-specific technology * Mary's view on the future of legal ops and technology LINKS Mary O'Carroll's CLOC profile: https://cloc.org/about-cloc/ On LinkedIn: https://www.linkedin.com/in/maryshenocarroll/ On Twitter: https://twitter.com/maryocarroll?lang=en

Legal operations is a fast-moving, evolving, and varied discipline. To be effective, legal operations leaders must engage in various areas – from setting budgets, to selecting priorities, to leveraging technology, and others. Listen as members of CLOC's Board of Directors (Jason Barnwell, Mike Haven, Jenn McCarron, and  Mary O'Carroll) discuss our revised framework for practicing legal operations - the CLOC Core 12. Given that every company and team has its own unique needs, listeners will not only learn about the new core areas like project management, practice operations and business intelligence, but will also take away how the Core 12 can help develop and advance your strategy and tactics to create more value for your organization.

ABA TECHSHOW 2020 is right around the corner! Digital Edge hosts Jim Calloway and Sharon Nelson talk with the conference's co-chairs, Heidi Alexander and Catherine Sanders Reach, about what attendees have to look forward to at the upcoming TECHSHOW. They delve into the variety of topics the conference will focus on: new takes on well-being, practice management, academia-focused content, and more! They also share info on the special events at this year's conference and highlight their exciting keynote speaker, Mary O'Carroll of Google. Special thanks to our sponsors, ServeNow, Nexa, Answer1, and Clio.

ABA TECHSHOW 2020 is right around the corner! Digital Edge hosts Jim Calloway and Sharon Nelson talk with the conference's co-chairs, Heidi Alexander and Catherine Sanders Reach, about what attendees have to look forward to at the upcoming TECHSHOW. They delve into the variety of topics the conference will focus on: new takes on well-being, practice management, academia-focused content, and more! They also share info on the special events at this year's conference and highlight their exciting keynote speaker, Mary O'Carroll of Google. Special thanks to our sponsors, ServeNow, Nexa, Answer1, and Clio.