Podcasts about legal operations

Send us a textThe Legal Bridge: Technology to Trust | S3E8Guest: Darryl Osuch - Unit Manager, Legal Operations at JERA Co., Inc. | Host of The Legal Ops PodcastEpisode Length: 51 minutesEpisode Description"I feel like I'm fighting an education battle."Darryl Osuch identifies what many organizations are missing about AI adoption. Not a technology battle. Not a process battle. An education battle.In this conversation, Darryl shares what he's learning at the intersection of legal operations, AI implementation, and organizational trust. His perspective—both mechanic and driver of AI systems—reveals why the gap between capability and comprehension might be the real bottleneck.Microsoft's research shows 70% of AI transformation involves people, 20% workflows, and only 10% algorithms. Yet many organizations find their resource allocation tells a different story. Darryl brings rare expertise: implementing generative AI at JERA while building frameworks that help people actually trust and adopt it.Key ThemesThe Translation Gap Legal teams are discovering they're not gatekeepers—they're translators between technical capability and human comprehension. When technical concepts get explained but not understood, that's where adoption stalls.Trust as Architecture Trust operates in layers: data, algorithm, company. When one layer doesn't hold, the entire stack can struggle—regardless of technical capability.The Education Battle The real challenge isn't teaching people to use AI tools. It's making complexity accessible without losing truth. Translation capability is becoming strategic, not supplementary.Democratization with Guardrails "Vibe coding" enables people who've never coded to build solutions. The question becomes: How do you create frameworks that enable exploration while maintaining standards?The Soft Skills Advantage When everyone has access to similar AI tools, what creates distinction? Humanity, authenticity, judgment, empathy, wisdom—the entirely human elements.Key Insights from Darryl

On this episode, Stephanie Palmieri (Head of Legal Operations at CyberArk) joined Alex Kelly to discuss:-The keys to effective change management—including how to measure the success and necessity of legal technology implementations-How the size and maturity of an organization's legal function dictate what its priorities will be from an operations standpoint-The takeaways from her own incredible career journey, which began in television production and ultimately led her to the field of legal ops

In this episode of Legal Leaders Exchange, host Jennifer McIver is joined by Catrine Chevalier, Legal Operations specialist at DHL, and Stacy Lettie, Chief of Staff at Organon.This candid conversation explores how lean legal ops teams can deliver outsized impact, even without big budgets or expansive headcount. From auditing invoices with precision to transforming repetitive tasks into opportunities for innovation, Stacy and Catrine share how focus, curiosity, and a strategic mindset can drive real results. Whether you're supporting multiple global business units or juggling competing priorities with limited resources, this episode offers practical insights, relatable stories, and a fresh perspective on what it means to lead legal ops with intention. 

In this special RxBenefits-sponsored episode of The ASHHRA Podcast, hosts Bo Brabo and Luke Carignan explore the dynamic pharmacy benefits landscape with experts Sarah Hearn and Wes Hill (Director of Compliance & Legal Operations). Amid the busiest legislative season yet—over 1,500 bills—they discuss PBM reforms, ERISA challenges, compounding alternatives for GLP-1 drugs like Ozempic, 340B pricing, and emerging lawsuits. Gain insights on transparency, cost savings, and compliance for healthcare HR pros navigating employee benefits.Key takeaways for healthcare HR leaders:Legislative Surge: 1,500+ state bills target PBMs, carriers, and more; expect increased reporting burdens but better data for informed decisions.ERISA Erosion Risks: States challenge federal uniformity—multi-state plans face conflicting laws; monitor for compliance headaches.Positive Reforms: New mandates empower plan sponsors with PBM data; leverage 340B and coupons to cut costs (e.g., Wegovy from $1,000 to $100/month).Compounding & Innovation: Affordable GLP-1 alternatives via telehealth, but ensure safety and avoid controlled substance pitfalls.Lawsuits to Watch: Oklahoma ERISA win; Arkansas PBM permit ban challenges interstate commerce—outcomes could reshape operations.Action Steps: Demand vendor transparency; align with ERISA; educate teams on benefits to prevent misuse and optimize savings.Essential listening for HR managing rising pharmacy costs and regulations. Spark curiosity—reach out to RxBenefits for guidance!From Our Sponsors...Optimize Pharmacy Benefits with RxBenefitsElevate your employee benefits while managing costs. Did you know hospital employees fill 25% more prescriptions annually than other industries? Ensure cost-effective, high-quality pharmacy plans by leveraging your hospital's own pharmacies. Discover smarter strategies with RxBenefits.Learn More here - https://rxbene.fit/3ZaurZNStreamline HR Compliance with oneBADGEhealthcareSimplify screening, credentialing, and compliance for healthcare HR. oneBADGEhealthcare from ISB Global offers a tailored solution to keep your workforce compliant and efficient. Built for healthcare leaders, it's your all-in-one compliance tool.Get Started here - https://isbglobalservices.com/onebadgeunitedstates/ashhra/ Support the show

On this episode, Terrene Collins (Director of Legal Operations & Chief of Staff to the CLO at Panasonic North America) joined the podcast to discuss:The importance of building relationships and engaging with stakeholders throughout the organization to build an effective legal ops functionHow she evaluates legal technology to ensure the tools she secures for the legal department are a good fit Terrene's thoughts on AI as a value-multiplier, and where she sees it making the biggest impact for in-house teams

In this episode, Rhonda Rivers, owner of RJR Paralegal and Administrative Services, LLC in Houston, TX, shares her expertise on how paralegals can streamline legal work and support law firms in a variety of practice areas. With a team of experienced senior paralegals, RJR provides services in case management, administrative support, training, and more, helping law firms stay efficient and organized. We dive into: ·       The specialized skills paralegals develop to address different legal fields. ·       How paralegals assist with document preparation and filing processes. ·       The evolving landscape of law firms and how they've adapted since 2020. Learn how Rhonda and her team help clients stay ahead with practical paralegal services that make a difference. To stay updated with Rhonda and her work, visit her LinkedIn or email chosen2srv@yahoo.com Episode also available on Apple Podcasts: https://apple.co/38oMlMr 

On this episode, Nicole Weidenhamer reflects on her eight-year journey at Rocket Companies, where she has risen from intern to VP of Legal Operations.During her conversation with Brightflag's Kevin Cohn, they discuss:How to build and scale a legal operations functionThe value of networking with other legal ops professionals and finding a communityThe evolving legal ops landscape, and the keys to effective change management

This implementation-focused episode moved beyond cultural readiness to explore the tactical execution of AI projects. The panel of women implementation and operations leaders Katrina Gowans, Legal Ops professional, Co-Chair CLOC Australia and CLI Advisory Board member,  Helen Henderson, Director and Founder, Board Impact, Deborah Hook, Director, Legal Operations, University of Sydney, Robyna May, Chief Information Officer, McInnes Wilson Lawyers and Caryn Sandler, Partner and Chief Knowledge & Innovation Officer, Gilbert + Tobin and CLI Advisory Board Co-Chair, shared frameworks for project management, technical integration challenges, workflow redesign, and measuring outcomes.  Discussions highlighted women-led approaches to cross-functional team building, addressing technical debt, and managing the transition period between legacy and AI-enhanced systems. Participants left with practical models for phased implementation, staff transition planning, and ROI measurement frameworks they could apply immediately to their own AI initiatives. This episode was part of the Women + AI APAC Summit 2025 program on 29 July 2025 with Vanderbilt Law School in collaboration with Gilbert + Tobin. If you would prefer to watch rather than listen to this episode, you'll find the video in our CLI-Collaborate (CLIC) free Resource Hub here.

When you think of legal ops at a global company like Heineken, you might not picture a former sports broadcaster leading the charge. But that's exactly Sean Houston's path—and it's given him a unique edge. In this episode, Mary sits down with Sean, Heineken's Head of Legal Operations, to unpack how he built the function from scratch. From vendor-side lessons to internal change management, Sean shares sharp, actionable insights on making legal ops work in a complex, global environment. In this episode: Unlikely Origins: How Sean went from a mic in hand as a sports broadcaster to a key voice in legal transformation. When to Say No: Learning the hard way how to push back and prioritize when everything feels like a good idea. From Vendor to Buyer: Why experience on the vendor side gives you X-ray vision into what makes tech rollouts succeed—or stall. AI Reality Check: No hype, just practical: How Sean is introducing AI across the team through Copilot and internal bots, focusing on comfort and adoption over flash. Europe Rising: Why legal ops in Europe is no longer in catch-up mode—and how it's finding its own rhythm. Hiring Smart: Why the best legal ops talent might come from inside your own company—and what Sean looks for when building his team. If you're scaling legal ops, wrestling with tech priorities, or just curious how to make meaningful change in a global org, this episode is packed with insight. Sean brings clarity, candor, and a practical mindset to the big questions shaping the future of legal. Follow Mary on LinkedIn Rate and review on Apple Podcasts

178/136: Als Chief Operating Officer (COO) Germany und Eastern Europe in einer der weltweit größten Wirtschaftskanzleien spielt Astrid Altmann Forbes eine zentrale Rolle in der Führung und strategischen Ausrichtung des Unternehmens. In ihrer Rolle als COO arbeitet sie Hand in Hand mit dem Senior Partner und dem German Executive Team zusammen, um die langfristige Vision und das kontinuierliche Wachstum der Kanzlei voranzutreiben. Darüber hinaus ist sie verantwortlich für die Leitung und Koordination von mehr als 250 Business Team Mitgliedern in Deutschland. Die Business Teams umfassen neben den Bereichen Business Development & Marketing, Finance, HR, Legal Operations, Legal & Risk, Operations, Technology sowie Translations auch den Assistenzbereich. Astrid Altmann Forbes gibt uns Einblicke, wie Sie als Führungskraft die Rolle der Assistenz wahrnimmt und wie das Assistenzteam bei Linklaters organisiert ist. Neben ihrer Tätigkeit bei Linklaters engagiert sich Astrid bei den @‌Working Moms e.V., einem Netzwerk berufstätiger Mütter, die sich dafür einsetzen, dass Frauen selbstverständlich beides haben können – Kinder und Karriere. Sie ist Mutter von Zwillingssöhnen im Teenageralter und verbringt ihre Wochenenden im Winter gerne in den Bergen. Links:

On this episode, Daniel Young (Chief of Staff, Senior Director of Legal Operations at SharkNinja) joined Alex Kelly to discuss how data serves as the foundation for impactful legal operations initiatives.Daniel also discussed his fascinating career journey from being a veterinary technician to working in legal ops, and shared insights into his approach to legal technology evaluations.

On Thursday, June 5th, we hosted CMO Series Live 2025 in New York. Throughout the day, we witnessed sessions led by senior marketing leaders and managing partners. Today, we are revisiting one of the standout sessions of the day, which explored the way AI is reshaping the landscape for legal marketing and business development.  Moderated by Sam Page, we heard from: Jen Leonard, Founder & Principal at Creative Lawyers,  Darth Vaughn, Associate General Counsel & Managing Director, Policy and Legal Operations at Ford Motor Company Bridget Mary McCormack, President and CEO at American Arbitration Association Jim Metzger, Chief Financial Officer at Reed Smith Jen, Darth, Bridget, and Jim addressed how CMOs can adapt to recognize and meet their clients' needs and expectations, and how to make internal strategic investments in having AI-driven legal services. This special episode covers:  How AI is changing the conversations that they are having in their organizations The strategic steps CMOs should be taking to revolutionize business development and marketing models as AI comes into play Examples of specific AI deployments  The current positioning of the wider market for adopting and using AI, especially for clients of law firms   The methods to train and develop associates on the use of AI, whilst focusing on critical thinking The approaches that CMOs can take to having conversations with their CFOs on rationalizing the cost of implementing AI

Legal ops pioneer Lucy Bassli joins Brief Encounters host Richard Mabey for a sharp, honest conversation about how AI is really landing in legal.They dig into why legal shouldn't control the full contract lifecycle, what went wrong with CLM, and how the AI shift, while real, is being drowned by the hype.With insights from both sides of the table, Lucy and Richard explore what it actually takes for legal teams to keep up with the pace of change.Useful links:Lucy on LinkedIn: https://www.linkedin.com/in/lucybassli/‍InnoLaw Group: https://innolawgroup.com/Richard's LinkedIn: https://www.linkedin.com/in/rmabey/Juro: https://juro.com/

On this episode, Sarah Starr (Director of Legal Operations at Generate) joined Alex Kelly to discuss her approach to change management and legal technology evaluations.Sarah also shared insights into her career journey, and offered advice to those who are just starting out in legal operations.

Women Who Lead 048: Betsy Cameron, Jeana Sander, Talia Tiffany | Bold Catalysts   Welcome back to this monthly series of Women Who Lead. In this episode, I'm sitting down with three lovely ladies in the real estate industry: Betsy Cameron, President of Ebby Holiday Companies; Gina Sander, Vice President and Regional Manager at Berkshire Hathaway HomeServices California Properties; and Tallie Tiffany, Director of Legal Operations at HomeServices of America. We dive into the importance of legacy, bold decision-making, and the mindset shifts required to lead effectively during transformative times.   Meet the Leaders Betsy Cameron, President, Ebby Halliday Companies, betsycameron@ebby.com Jeana Sander, Vice President & Vice President & Regional Manager, Berkshire Hathaway HomeServices California Properties, JeanaSander@bhhscal.com Talia Tiffany, Director of Legal Operations, HomeServices of America, TaliaTiffany@homeservices.com    Humble Beginnings in Real Estate Betsy Cameron: Raised in a real estate family, Betsy's journey led her from teaching special education to becoming an executive in the real estate industry. She credits her mother's influence, a foundation in service, and embracing both legacy and innovation as key leadership drivers. Gina Sander: Transitioning from commercial to residential real estate, Gina found a passion for guiding clients through major decisions. Her career saw acceleration through multiple leadership invites, leading to her overseeing 700 California agents with a focus on values, integrity, and authentic connection. Tallie Tiffany: With a strong background in law and real estate from a young age, Tallie blends legal expertise with practical business insights. She shares the importance of mentorship, sponsorship, and “lifting as you climb,” especially through peer collaboration.   Navigating Courageous Decisions Each leader shares their moments that required boldness—whether it was Betsy making the leap after 16 years at another brokerage, Gina uprooting her life to take a career leap, or Tallie leaving a secure legal job for the uncertainties of a commission-based role.  At the heart: integrity, compassion, and staying true to core values, even when change is uncomfortable.   Building Legacy and Fostering Inclusion We delve into how these women honor the legacies of their predecessors while innovating for the future.  All three emphasize creating space at the table for women, elevating colleagues, and developing skills through both mentorship and sponsorship.  They also discuss the importance of inclusivity and support networks within and beyond their organizations.   Real Estate and Tech: Meeting Today's Challenges Facing market challenges like affordability, inventory shortages, and shifting client expectations, the ladies highlight the critical role of education, data, and new technology tools, including AI and automated marketing solutions.  They stress adaptability and continuous learning as essential leadership qualities.   Favorite Quotes, Podcasts, and Books Tallie shares that her two favorite podcasts are "Women at Work" by Harvard Business Review and "Good Hang" by Amy Poehler.  Betsy shares that she enjoys listening to Simon Sinek the most.  Gina loved the book “The Four Agreements” by Don Miguel Ruiz and is subscribed to the Daily Stoic. She just recently finished reading “The Obstacle Is the Way” by Ryan Holiday. Also, her favorite quote is by Winston Churchill, “You will never reach your destination if you stop and throw stones at every dog that barks.”   When you help another woman rise, we all shine. And that's how we make an impact. So, let's build each other up and shine brighter than the sun. For more great content from Teresa, connect with her on LinkedIn, join her Women Who Lead Series on Facebook, and subscribe to her YouTube channel. You can find more episodes of Women Who Lead on Spotify, Apple Podcasts, and anywhere else podcasts can be found.   This episode is brought to you in part by Venus et Fleur. Are you looking for a great way to show appreciation to family, friends, or even customers? Give them a floral arrangement they won't forget anytime soon. These beautiful arrangements make the perfect closing gift for any realtor to stay top of mind. Visit venusetfleur.com and use code “hsoa20” when ordering for 20% off.

When legal ops meets the AI data revolution, what does it actually look like on the ground? In this episode, Mary O'Carroll sits down with Aaron Bromagem, Head of Legal Operations at Snowflake, to talk about what it means to lead legal ops inside one of the top AI and data companies—and why the role today is barely recognizable from just a few years ago. Aaron shares how his team is navigating breakneck change, massive expectations from leadership, and a vendor landscape that's expanding faster than anyone can track. If you've ever felt like your strategy gets outdated before you even finish writing it down, this one's for you. In this episode: Navigating Uncertainty: Aaron opens up about what it's like to lead in an environment where priorities shift every quarter—and why nimbleness beats planning. GCs as Technologists: The modern general counsel is demanding more data, faster delivery, and deeper insights. Here's what that means for legal ops. The Rise of the Legal Data Model: How Snowflake built a system to turn legal operations data into reliable enterprise intelligence—and why it's powering product features now. Prompt Engineering vs. Agent Workflows: As AI evolves, are we moving from writing prompts to building complex legal workflows powered by agents? The Vendor Maze: Why every legal tech vendor says the same thing—and how Aaron separates the useful from the fluff. A New Profile for Legal Ops: Technical backgrounds, data fluency, and an operations-first mindset—Aaron and Mary discuss how the ideal candidate is changing. If you're in legal ops and feel like you're barely keeping up with the pace of change, you're not alone. But as Aaron shows, with the right mindset and tools, there's huge opportunity in the chaos. Follow Mary on LinkedIn Rate and review on Apple Podcasts

What does it mean to lead legal operations when there's no clear blueprint?In this episode of The Abstract, host Tyler Finn sits down with Adam Becker, Director of Legal Operations at Cockroach Labs and board member at CLOC, for a candid conversation about evolving careers, scaling legal departments, and the growing scope of legal ops. From breaking the “lawyer mold” to embracing AI-native strategies, Adam shares personal lessons on confidence, curiosity, leadership, and why legal ops is entering a new season of strategic impact.The discussion also explores how CLOC's community and resources help elevate the field, and why every legal ops professional should see themselves as a partner to the GC — not just a process owner.Read detailed summary: https://www.spotdraft.com/podcast/episode-101 Topics Introduction and career arc overview: 0:00 Early clues that pointed to process thinking: 1:14Breaking out of the lawyer mold and recognizing transferable skills: 2:09Confidence, curiosity, and pivoting into legal ops: 5:51Driving impact at MetLife and Endeavor: 8:33 Why legal ops requires conviction, not just thick skin: 11:09 The people-process-tech triangle — and why “people” matters more: 14:13 Culture and collaboration at Cockroach Labs: 16:36Balancing scale with flexibility in a fast-growing company: 18:53How legal ops has evolved through CLOC's growth: 21:14Is legal ops at a crossroads? And what's CLOC's role in the future?: 26:22Rapid Fire: 32:59Connect with us: Adam Becker - https://www.linkedin.com/in/adam-becker-896a7a3/ Tyler Finn - https://www.linkedin.com/in/tylerhfinn SpotDraft - https://www.linkedin.com/company/spotdraft SpotDraft is a leading contract lifecycle management platform that solves your end-to-end contract management issues.Visit https://www.spotdraft.com to learn more.

In many respects, generative AI has impacted few roles as directly as legal operations. These professionals sit at the epicentre of tech experimentation, deployment, adoption, evaluation and change. As the tech has evolved, so too has their role to right now, being part tech interpreter, teacher, multidisciplinary relationship builder, enterprise-wide and legal function collaborator, and connector. That's been layered into what they have always done, practical problem solving to ensure the legal department responds to organisational needs with timely, measured, candid and practical solutions for the day-to-day business at hand. With GenAI, some of the problems are new and/or have become more complex. Solutions have had to evolve as the tech has evolved at an unprecedented pace, scale, and level of pervasive impact not seen before. And, old issues have also remained and have changed too like corporate responsibilities for data governance, privacy, ethics, cybersecurity, all culminating in an expanding portfolio of compliance and risk management. We discussed all of this and much more with CLOC Australia's co-leads: Katrina Gowans, Legal Operations Professional; Anna Golovsky, Executive Manager Legal and Company Secretariat Operations, IAG; and Matt Duncan, Legal Operations, Australian Retirement Trust. In addition to their thoughts on the topics above, their passion for their work and for the community that CLOC has created globally and locally was clear. In their view the big impact of GenAI on the legal ops role is one of expansion – more opportunities to support, assist, and connect legal to what is happening in our ecosystem but also to the critical and changing role of legal departments within their own companies. There is a discernible opportunity, identified in this discussion, for digitally literate professionals with human skills in influencing, persuasion, adaptability, flexibility, relationship building and more than anything else, curiosity, to join and enhance a career in legal ops. We concluded our chat with a preview of what those curious professionals can expect from two CLOC Australia amazing events in Sydney in August 2025: CLOC Academy (19 August) for new and immediate next level legal ops professionals – you'll find registration details here; and  CLOC Australia Summit 2025 (20 August) for everyone interested and working in legal ops – you'll find registration details here. If you want a glimpse into how GenAI is impacting legal ops today and in the future, you'll want to spend a little time listening to this podcast or watching the video – you'll find the video here.   About the Future 50 Series In the Future 50 Series we're chatting with legalpreneurs who, through their ideas and actions, are challenging and transforming legal BAU all around the world. If you would like to recommend people for this Series, please contact us at: CLI@collaw.edu.au.

On this episode, Suha Gehrer (Group Head of Legal Operations at Zuhrich Insurance) joined Alex Kelly to discuss the most common challenges and inefficiencies Suha has observed when it comes to implementing legal technology.Suha also shared insights into the career path that led her to legal operations, and how her previous experiences working in procurement informed her perspective on the function.

In this special episode of CLOC Talk, recorded live from the CLOC EMEA Summit in London, Rachel St. Peter, Global Head of Legal Operations & Functional Excellence, Nestlé and member of our EMEA Advisory Committee, leads a panel discussion on the future of the legal ops profession with Kristen Zmrhal, Vice President of Product Strategy at DISCO, and Melissa Sauser, Legal Tech Manager for Philip Morris International. The panel emphasizes the need for managing culture and shifting mindsets to stay ahead. They also share insights on data-driven decision-making, storytelling with data, and the adoption of new technologies. Kristen and Melissa discuss how a positive culture is crucial for successful change management and highlight the importance of collaboration and leveraging resources across departments. Tune in as the panel shares their predictions for the legal ops industry by 2030, including the importance of understanding data and legal departments being measured on the value they generate.

In this podcast panel discussion, the speakers provided an introductory discussion on LDI and its impact on how data is reviewed, analyzed and used to identify relationship trends.   Moderator: @Ravan Roddy - eDiscovery Manager, Zoetis   Panelists: @Chris Acosta - Director, eDiscovery Resources, Morrison Foerster @Carl Morrison -  Senior Manager, Legal Operations, Otsuka Pharmaceutical Companies (U.S.) Recorded 3-14-2025

Today, we host a fantastic guest, Barbara Rogers, Vice President of Legal Operations, Strategy & Transformation at Honeywell, a Fortune 500 powerhouse known for developing cutting-edge technologies that tackle global challenges in safety, security, and energy. Barbara is at the heart of driving transformation within the company's legal operations. With a career spanning HR, procurement, and legal, she has led large-scale global transformation initiatives. She started out as an attorney focused on commercial and consumer plaintiff work, before moving into strategic business roles, including a time at Motorola as Senior Strategic Business Alliance Manager. Now, at Honeywell, she's building a forward-thinking legal operations function—one that's guided by strategy, innovation, and a clear roadmap for the future. In fact, her team's work was recognized last year with the Financial Times North America Innovative Lawyers Award for Innovation in Operational Transformation. In our conversation, Barbara shares her insights on legal operations and strategy at Honeywell, how she's cultivating a creative and innovative team, the common thread that ties together her diverse career, and how to navigate the fear and opportunities surrounding generative AI. Read the full transcript of today's episode here: https://www.seyfarth.com/dir_docs/podcast_transcripts/pioneers_Barbara_Rogers.pdf

In the episode of CLOC Talk, guest host Jeremiah Kincannon chats with Justin Schweisberger, Chief Revenue Officer at Pramata and Kari Walden, Assistant General Counsel at Jack Henry about strategic planning in legal operations. They explore the importance of aligning legal operations with company strategy. And, share hurdles and successes, like improving sales contract processes and implementing post-contract management systems. Justin and Kari emphasize the significance of communication, timing, and achieving quick wins to gain buy-in for legal operations initiatives. Tune in as they offer tips on persisting through failure and learning from experiences!Special thanks to our sponsor Pramata for this episode!

In this episode, David Cowen dives into the transformative role of Legal Data Intelligence (LDI) with industry leaders Julia Hasenzahl, Jeremiah Weasenforth, and Ashley Christakis. They discuss how meta-skills like strategic thinking and adaptability are reshaping legal operations and explore how experiential knowledge is driving predictive insights across the legal ecosystem. Key Topics: Meta-Skills Matter: Why adaptability, curiosity, and problem-spotting are essential for thriving in LDI. Expanding Roles: How LDI professionals are integrating e-discovery, governance, privacy, and risk management. Building Talent: The importance of fostering a culture of radical thinking to attract top talent in a competitive market. Better vs. Different: The dual need to improve current processes while rethinking how legal data is used to create predictive strategies. Meet the Guests: Julia Hasenzahl : Co-founder and CEO of ProSearch, a leader in applying data intelligence to legal operations and e-discovery. Jeremiah Weasenforth: Legal Analytics Director at Edward Jones, pioneering data-driven approaches to legal strategy. Ashley Christakis: Senior Manager eDiscovery and Legal Operations at CrowdStrike, innovating the intersection of e-discovery and operational excellence. Subscribe and Share: Catch every episode of Careers in the Business of Law on Apple Podcasts, Spotify, or wherever you listen. Take your career from now to next. Never eat alone.

Send us a textCan legal operations keep pace with the demands of a global workforce? This week, I sit down with Sam Ross, Chief Legal officer at Remote, the HR platform that's redefining global hiring. Sam shares insights on scaling legal teams, building efficient processes and the future of legal operations in an AI-driven world. If you're curious about how to lead in a global economy, optimise legal services for maximum impact, this episode's for you! Go give it a listen now. So why should you be listening in? You can hear Rob and Sam discussing: Pragmatism in hiring Career Journey and Transition to In-House Roles Adapting to the Tech and Fintech WorldThe Value of Curiosity and Asking Questions Building Relationships with Legal Recruiters Connect with Sam here - https://www.linkedin.com/in/sam-ross-29ab0311/ You can now communicate with us through fan mail, find out more here: https://www.linkedin.com/posts/legally-speaking-podcast_exciting-news-legally-speaking-podcast-activity-7272211019375030272-AtMi?utm_source=share&utm_medium=member_iosSupport the show

On this episode, Jennifer McIver, Associate Director of Legal Operations & Industry Insights, is joined by Jim Michalowicz, Sr. Manager of Legal Operations Business Performance at TEConnectivity.This episode offers valuable insights into the intersection of law and business, providing how the practical application of business principles can shift the value proposition of the legal department to become the protector of assets.Both participants discussed the importance of enhancing productivity and driving growth in legal departments by transforming them from cost centers to profit centers. They highlighted the crucial role of leadership support in fostering innovation and shared strategies to market the legal department through use of productivity-based KPIs, as well as leveraging data to create productivity-based legal fee arrangements.

Watch the YouTube version of this episode HEREAre you looking to take advantage of a new case management system? In this episode of the Maximum Lawyer Podcast, Becca interviews Claude Simpson, Head of Training at Smart Advocate. Claude shares his extensive experience in the legal field and provides an in-depth look at Smart Advocate's case management system. Claude talks about the importance of Smart Advocate. It is a case management software that helps lawyers and firms manage their cases in a comprehensive and inclusive way. Many lawyers are quite hesitant to use case management softwares. One of these hesitations is believing that a case management system will do the work for a firm. Even though software like Smart Advocate can keep files organized, those in the firm still need to input the information or review the information. Smart Advocate is a tool that can make work easier and simpler for firms, but won't do everything to keep a firm running smoothly. There are many great features to Smart Advocate. One of them is making the client communication process better. Smart Advocate can automate messages or emails for you that are sent to the client. The software also uses templates to draft documents so staff don't need to sit down and copy and paste information into a word document or email.Listen in to learn more about Smart Advocate!06:49 The importance of data mapping during the onboarding process12:18 Misconceptions lawyers have about case management software capabilities15:20 Challenges law firms face with existing case management systems16:13 Improving client communication and reducing staff workload23:24 KPI's for attorneys and case management insightsTune in to today's episode and checkout the full show notes here.Connect with Smart Advocate:Website Instagram Facebook  LinkedIn  Resources:Join the Guild MembershipSubscribe to the Maximum Lawyer Youtube ChannelFollow us on InstagramJoin the Facebook GroupFollow the Facebook PageFollow us on LinkedIn

If you've ever thought that there should be a better way for lawyers to work, this episode is for you. Your host, Rob Hanna, was joined by Maurus Schreyvogel, the Legal Function Consulting Leader in Europe West at EY, to talk about his role in legal innovation and operations, where he pushes the boundaries of what can be done in the sector. So why should you be listening in? You can hear Rob and Maurus discussing:Switzerland's place in the legal tech landscapeThe difference between legal innovation and legal operationsHow legal tech innovations will transform the industryThe changing role of technology in legal operationsAdvice for aspiring legal operations professionalsJoin us on your favourite podcast streaming app!Don't forget to join our Discord community where we connect with like-minded people, share resources, and continue the conversation from this episode.Sponsored by Clio - the #1 legal software for clients, cases, billing and more!

In today's episode, I am joined by Justin Ergler, a globally recognized thought leader in legal operations and legal procurement. We discuss the evolving role of business professionals in the legal industry and how value-based billing models are reshaping the traditional law firm structure.  With a global legal industry valued at $1 trillion, Justin shares his insights on alternative fee arrangements, the importance of building strong client-firm relationships, and how legal departments and law firms can optimize value while maintaining profitability. The episode offers practical advice for lawyers navigating the intersection of law and business, providing specific strategies to improve client service and communication. At a Glance: 00:00 – Introduction and Justin Ergler's Background 00:02 – The Evolving Role of Business Professionals in Legal Operations 00:05 – The Billable Hour: Exploring Alternatives and Addressing Concerns 00:10 – Case Studies: How Alternative Fee Arrangements Work in High-Stakes Matters 00:14 – Trust and Transparency: Building Strong Client-Firm Relationships 00:17 – Communicating Rate Increases: The Importance of Tailored Approaches 00:22 – Understanding Client Needs: Business-Side Conversations with Law Firms 00:28 – The Legal Value Network: Elevating Business Practices in Law 00:36 – Closing Thoughts and How to Learn More About Legal Value Network Rate, Review, & Follow on Apple Podcasts & Spotify Do you enjoy listening to Big Law Life?  Please consider rating and reviewing the show! This helps support and reach more people like you who want to grow a career in Big Law.  For Apple Podcasts, click here, scroll to the bottom, tap to rate with five stars, and select “Write a Review.” Then be sure to let me know what you loved most about the episode! Also, if you haven't done so already, follow the podcast here!  For Spotify, tap here on your mobile phone, follow the podcast, listen to the show, then find the rating icon below the description, and tap to rate with five stars. How to reach Justin Ergler: justin.ergler@gmail.com https://www.legalvaluenetwork.com https://www.legalvaluenetwork.com/the-board https://www.linkedin.com/in/justinergler   Interested in doing 1-2-1 coaching with Laura Terrell? Or learning more about her work coaching and consulting? - here are ways to reach out to her: www.lauraterrell.com  laura@lauraterrell.com   LinkedIn: https://www.linkedin.com/in/lauralterrell/  Instagram: https://www.instagram.com/lauraterrellcoaching/  Show notes: https://www.lauraterrell.com/podcast  

In our podcast series Legal Operations: Lessons from ACC Legal Ops Con, we sit down with industry professionals and ask the question, "What does legal operations mean to you?" In this episode, hear the insights from Laura Caponi (Bristol Myers Squibb), Elizabeth Rancourt-Smith (Tilson Technology Management), Deisha Vasquez (Zelis Healthcare). Join us for an exploration of legal operations, how it interacts with legal technology, and more on ILTA Voices.

In our podcast series Legal Operations: Lessons from ACC Legal Ops Con, we sit down with industry professionals and ask the question, "What does legal operations mean to you?" In this episode, hear the insights from Reese Arrowsmith (Campbell Soup Company), Tom Stevenson (Legal.io), and Ashlyn Donohue (Linksquares). Join us for an exploration of legal operations, how it interacts with legal technology, and more on ILTA Voices.

Today Kevin and Laura speak with Jennifer McIver, the Director of Legal Operations & Industry Insights at Wolters Kluwer about GenAI being just one of the tools in your tech toolbox. We discuss whether GenAI should be treated like predictive coding or MS365. Jen reminds us to remember the data and traditional AI tools. We talk enterprise legal management, spend software and legal analytics solution, e-signatures, legal prediction tools, case management tools, chatbots and e-Billing apps. We also hear Jen's divisive take on "tech she hates." This is a fun episode!Jennifer McIver is an attorney turned legal technologist with extensive experience helping corporate legal departments improve operational efficiency, spend management, and collaboration with outside counsel through the use and adoption of technology. As Director, Legal Operations & Industry Insights at Wolters Kluwer, Jennifer represents ELM Solutions at industry events, develops thought-provoking content, and dives deep with LegalVIEW to surface valuable data insights about rates and other industry trends.Laura and Kevin also chat about The Advocate Next Door, a new podcast from friends of the pod Kelby Ballena (our guest on pod 29 from 2021) and Margarita Rosa Arango. The Advocate Next Door is a podcast that covers genuine, in-person conversations with individuals from diverse backgrounds. Kelby and Margarita welcome guests who delve into their life and career journeys, exploring the passions and hobbies that drive them, and uncovering the stories behind their career choices. Each episode aims to reveal the personal side of professional paths, sharing inspiring tales of resilience, dedication, and the unique experiences that shape who they are today. They recently dropped their first 3 episodes. Check them out here.

In today's episode of CLOC Talk, recorded in person at CGI 2024 in Las Vegas, Jenn sits down for an in-depth conversation with Travis Zimbelman, a legal ops and tech in-house professional with a diverse career background from international business consultancy to roles in Google and Meta. His most recent role had him leading Meta's legal and compliance central services team. They discussed the evolution of Travis' last role and team which included project management, technology, legal operations, and elements of community and connection. The conversation is a story of growth, going from a team of five to dozens of employees. A story of integration of the technology component, and a reminder of the importance of project management, learning and development within legal operations. Travis elaborates on the impact of generative AI and how we should all consider the proof of concept first before adopting in our workflows. Working at a FAANG company and legal department is a learning experience in itself. Want to find out what it's like inside the likes of Netflix, Google, or Meta? Look no further! Enjoy this fascinating conversation and uncover strategies for embracing change, curiosity, and partnerships while maintaining human-centered change management!

In this episode of CLOC Talk, recorded live from CGI 2024 in Las Vegas, Jenn sits down with Pepe Toriello, from CLOC's LATAM regional group whose based in Mexico City, and Gui Tocci, leader of CLOC's Brazil Legal Ops regional chapter. They discuss the nuances and challenges of implementing Legal Operations in their regions. Pepe highlights that in Mexico, Legal Ops is often perceived narrowly as technology-focused, specifically on contracts, with general counsels yet to fully adopt it. Gui shares that in Brazil, Legal Ops is often mistaken for paralegal work without strategic involvement, and roles blend with other duties due to a lack of dedicated headcount. Both emphasize the importance of technology in gaining initial interest and the critical need for a 'translator' role to bridge gaps between legal, IT, and business teams. The conversation underscores the foundational stage of Legal Ops in Latin America and the efforts to evolve it toward a more strategic and integrated function. So, get ready to travel to LATAM, via Las Vegas, and hear a lively discussion packed with actionable insights. Enjoy!

This week, we're live from The Masters Conference Legal Power Skills, hosted by Rich Robinson. Co-hosts Tom and Tommie, joined by Cat Casey and a live audience, open an anonymous letter from Charlie "Champion-for-Change" Chapman from California. Together, they discuss navigating change and building personal brands in the legal industry, sharing experiences and insights from their careers. Whether battling impostor syndrome or looking to develop meaningful relationships, discover how power skills in the workplace can help you understand your audience, stay true to yourself, and balance data-driven insights with emotional intelligence.      Special thanks to The Masters Conference and Rich Robinson for his expert moderation.    Rich Robinson, Director, Legal Operations and Litigation Support at Toyota North America (LinkedIn: @RichRobinson-Toyota)    Dear Legal Ops  IG: @dearlegalops  LinkedIn: @dearlegalops  Facebook: @dearlegalops  Twitter: @dearlegalops  TikTok: @dearlegalops  www.dearlegalops.com    Tommie Tavares-Ferreira  Linkedin: @tommie  IG: @suttontell    Tom Stephenson  LinkedIn: @tstephenson1  IG: @tacotacotomtom    This is a Redd Rock Music Podcast  IG: @reddrockmusic  www.reddrockmusic.com Learn more about your ad choices. Visit megaphone.fm/adchoices

In this episode of CLOC Talk, recorded live from CGI 2024 in Las Vegas, guest host Adam Becker, Director of Legal Operations at Cockroach Labs, chats with seasoned legal management and coaching professional, Natalie Loeb, Founder and CEO of LOEB Leadership. The discussion highlights the importance of wellness in the legal profession which is critical for an industry know for high standards and a culture of perfectionism. Adam and Natalie examine the impact of the billable hour on lawyer well-being, the challenges in seeking help, and the widespread issue of burnout. Natalie emphasizes the importance of self-care, leadership modeling wellness practices, and the need for systemic support within organizations. If you are looking to up your all-around work-life wellness game, this conversation is for you! Enjoy!

On this episode, Sagi Eliyahu sits down with Mary Beth Blair, Director and Associate General Counsel of Legal Operations and Procurement at Coursera. Mary Beth shares her journey from in-house counsel at Panera Bread to her current dual role. She discusses the challenges and rewards of balancing legal operations and procurement, the evolution of legal ops and the impact of AI in the legal field.The views expressed are those of the guest and do not represent those of her current or former organizations.Key Takeaways:(03:13) Evolution and definition of legal operations over the past 10 years.(05:27) Running a legal department like a business and assessing its foundations.(08:49) Encouragement of innovation and permission to fail within legal operations.(10:43) The impact of AI and technology on legal processes and time-saving.(12:17) Focusing on quick wins and leveraging existing tech stacks.(15:39) The importance of managing relationships and understanding GC's objectives.(19:16) Leading people through change and optimizing processes.(21:06) Developing strategic thinking within legal teams and balancing tactical work​.(23:28) The struggle with knowing when to pivot and adapt strategies​.Resources Mentioned:Mary Beth Blair - https://www.linkedin.com/in/mary-beth-blair-99268516/Coursera - https://www.linkedin.com/company/coursera/Corporate Legal Operations Consortium (CLOC) - https://cloc.orgThis episode is brought to you by Tonkean.Tonkean is the operating system for business operations and is the enterprise standard for process orchestration. It provides businesses with the building blocks to orchestrate any process, with no code or change management required. Contact us at tonkean.com to learn how you can build complex business processes. Fast.#Operations #BusinessOperations

In today's episode, Jenn is joined by Laura Dieudonne, fellow CLOC Board Member, and Legal Operations and Administration Director at Delta Airlines. We continue the CLOC Core conversation by diving into the nuances and importance of knowledge management systems (KM) within legal departments.Laura shares her first-hand experience in establishing a centralized KM platform, starting with a successful pilot program run by the commercial transactions team. The platform helps store templates, responses to routine questions, and key documents, which improves efficiency and self-service access for the legal team.They also discuss KM challenges such as resistance from seasoned professionals and maintaining up-to-date information. Laura shares her strategies for involving practice group leaders and incentivizing buy-in through incremental steps and executive endorsement.Join us for this in-depth conversation as we discover the best KM strategies in the legal operations biz. Enjoy!Thank you to our sponsor Sirion!!

Welcome to another episode of “Pearls On, Gloves Off,” where we dive deep into the challenges and innovative strategies within the legal and corporate world. Today, Mary is joined by Mick Cox, the VP of Legal Operations at Procore Technologies. They dive deep into the evolution of legal operations and the dynamic journey of growing a legal team from scratch. They explore the challenges and triumphs faced while going through career transitions and the strategies for thriving in high-growth environments. In this Episode: Career Transitions: Mick shares their journey from Salesforce to UC and then Procore, highlighting the unique experiences and lessons learned in each role. Procore's Evolution: Discover how Procore, a cloud solution for the construction industry, has scaled and how its legal team has evolved in tandem. Legal Ops Insights: The crucial role of legal operations in fast-growing companies, including strategies for effective team growth and process improvement. Team Building: Tips on building and managing a top-tier legal team, including the importance of adaptability, empathy, and a disdain for the status quo. Cultural Impact: How company culture and leadership influence the effectiveness of legal operations and team morale. Tech and Process: The intersection of legal technology and process improvement, and how to prioritize both for optimal efficiency. Enjoyed this conversation? Don't forget to subscribe to “Pearls On, Gloves Off” for more insightful discussions with leading figures in the legal and corporate sectors. Share your thoughts and join the conversation on our social media channels. Follow Mary on LinkedIn: Mary's LinkedIn Follow Ironclad on LinkedIn: Ironclad LinkedIn Watch Ironclad on YouTube: Ironclad YouTube Check out Ironclad on TikTok: Ironclad TikTok Rate and review on Apple Podcasts: Pearls On, Gloves Off - Apple Podcasts

This week, Sagi Eliyahu welcomes Akshay Verma, Chief Operating Officer of SpotDraft. Akshay shares his journey from Head of Legal Operations at Coinbase to COO, discussing his career transitions, the impact of AI in legal tech, and the importance of scarcity in driving value.Key Takeaways:(02:36) Career evolution credited to seizing opportunities.(05:42) Transformation from manual to digital processes in law.(07:17) Impact of AI tools on contract review speed.(12:10) Proliferation of legal technology and its benefits.(18:46) Importance of balancing technology and human judgment in legal work.(24:32) Increased intensity and demands of the current role at SpotDraft.(28:10) Belief in the value of scarcity and discipline in driving business success.Resources Mentioned:Akshay Verma - https://www.linkedin.com/in/akshay-verma-esq/SpotDraft - https://www.linkedin.com/company/spotdraft/This episode is brought to you by Tonkean.Tonkean is the operating system for business operations and is the enterprise standard for process orchestration. It provides businesses with the building blocks to orchestrate any process, with no code or change management required. Contact us at tonkean.com to learn how you can build complex business processes. Fast.#Operations #BusinessOperations

In this podcast interview, the speaker will showcase how to best build business cases for legal and compliance projects and how to best get the funding you need.    Moderator: @Charisma Starr - VP, Legal Operations instead of Legal Discovery Technology and Strategy    Speaker: Jeffery Salling - Chief of Staff, Moderna Recorded 07-26-2024

Today Jenn welcomes Katrina Gowans, Director of Legal Operations & Senior Legal Counsel at IFM Investors, and Anna Golovsky, Executive Manager of Legal and Company Secretariat Operations at IAG … both of whom lead the CLOC Australia chapter. The three CLOC leaders sit down to discuss their point of view on the current state of legal operations Down Under. And if you are wondering why they have an audience, this conversation kicked off our live programming from the CLOC Talk stage at our 2024 Global Institute in Las Vegas. We chatted about all of the greatest hits of legal operations, like knowledge management, matter management, CLM, and the adoption of new technologies, and yes, we even touched on the prevailing topic, generative AI. I can't wait to see these two powerhouses again next month when I travel to the CLOC APAC Summit, happening on August 20-21st in Sydney. See you there!!Special thanks to Icertis for sponsoring this episode.

Welcome to "Meeting of the Minds - The Legal AI Podcast," brought to you by Evisort. In this podcast, we explore the transformative world of legal AI, focusing on the innovative intersection of law, business, and technology. Join our hosts, Hal and Memme, as they engage with industry leaders, legal experts, and tech visionaries to uncover the latest trends, challenges, and opportunities in contract management and AI-driven legal solutions. Our special guest today is Connie Brenton, Founder and CEO of LegalOps.com. Join us as we discuss the impact of artificial intelligence on the legal profession. Connie emphasizes the importance of running legal like a business while collaborating with IT departments and staying up-to-date with AI technologies. She shares insights on automating tedious work, elevating the role of legal operations, and leveraging AI for a competitive advantage. Theme music: "Load" Copyright © 1996 by Hal Marcus.

Welcome to another episode of “Pearls On, Gloves Off,” where we dive deep into the challenges and innovative strategies within the legal and corporate world. Today, our guest is Andrew Krug, Head of Legal Operations at Twitch, the video live streaming service known for its focus on video game live streaming and esports competitions. Andrew brings a wealth of experience from diverse industries including technology, healthcare, defense, and gaming, making him a unique leader in legal operations.   In this Episode   • The importance of program management skills in legal operations.   • Shifting from traditional legal functions to a more integrated, data-driven approach.   • The critical role of adaptability and leadership in managing legal operations.   • Insights into the structure and responsibilities of the Twitch legal department.   • The difference between project, program, and product management and why these distinctions matter.   • How Twitch is leveraging program management to handle regulatory compliance and improve legal operations.   • The role of technology and data in modernizing legal operations.   • Andrew's journey into legal operations and the benefits of a non-legal background in this field.   • Effective people management and leadership strategies in legal operations.   • Training and development for legal operations professionals.   Enjoyed this conversation? Don't forget to subscribe to “Pearls On, Gloves Off” for more insightful discussions with leading figures in the legal and corporate sectors. Share your thoughts and join the conversation on our social media channels. Follow Mary on LinkedIn: Mary's LinkedIn Follow Ironclad on LinkedIn: Ironclad LinkedIn Watch Ironclad on YouTube: Ironclad YouTube Check out Ironclad on TikTok: Ironclad TikTok Rate and review on Apple Podcasts: Pearls On, Gloves Off - Apple Podcasts

  Do you know that you're supposed to ask your network to help you?  But you don't want to feel icky doing it?  In this episode, we do a deep dive with Rupa on: - How to share you're interested in a role even when it is uncomfortable.  - How informational interviews can lead you to your dream role. - How to graciously ask your network to help you get introductions that can lead to job interviews.  - How to make an impact even when your department is under-resourced. - How going to therapy can help you manage your new job and life changes. Connect with Rupa at linkedin.com/in/rupabhandari. Follow Samorn on LinkedIn at www.linkedin.com/in/samornselim. Get a copy of Samorn's book, “Belonging: Self Love Lessons From A Workaholic Depressed Insomniac Lawyer” at https://tinyurl.com/swpc578c. Get weekly career tips by signing up for our advice column at www.careerunicorns.com.

In this bonus episode of CLOC Talk, Guest host and 2023 LIO winner Jen Mattson Associate Vice President of Legal Operations at Nationwide, takes the stage at CGI to speak with Tim Melchior, Sr. Legal Operations Analyst at Trane Technologies, and one of our 2024 LIO winners. For those of you who are new to our CLOC community, LIO or Legal Innovations in Operations is a recognition program for legal operations Innovators.Each year we celebrate innovators in the global legal ecosystem to share the valuable contributions that they have made to the future of legal operations. If you are interested in learning more, check out the CLOC.org website!!! Enjoy this great conversation on the importance of keeping operations lean and mean, … the good kind of mean. Don't actually be mean Legal Ops. Be kind. Experts say that's key to change management.

In this episode of Careers in the Business of Law: Legal Data Intelligence Series, David Cowen hosts Laura Kibbe, Vice President, Deputy General Counsel, Global Head of Litigation, Legal Operations, and Chief of Staff to the GC at Unisys. Laura shares her transformative journey from traditional litigation at Texaco to pioneering eDiscovery at Pfizer, providing invaluable insights into the evolution of the legal industry and the impact of new technologies. Key Highlights: The Accidental Pioneer: Laura recounts her unplanned yet transformative transition from traditional litigation to eDiscovery at Pfizer. She describes learning on the job with early computer systems and handling vast amounts of data. The Relativity Revolution: Laura discusses the launch of Relativity by Andrew Sieja and its revolutionary impact on the legal industry, transforming document management and data handling processes. Beyond Litigation: Laura explores the shift from traditional litigation to addressing diverse data sources and new legal challenges, emphasizing the need for a multifaceted approach to privacy, security, and governance issues. Embracing Vulnerability and Creativity: Laura talks about the importance of creativity and vulnerability in her career, sharing how admitting what she doesn't know and learning from experts has been key to her success. Mentions: Jack Welch: LinkedIn Andrew Sieja: LinkedIn Texaco: Texaco Kay Scholer: Kay Scholer Unisys: Unisys George Socha: LinkedIn Tom Barnett: LinkedIn Monica Bay: LinkedIn Sanjay Batra: LinkedIn Outro Song: Livin'On A Prayer

Note from producer: This is an updated version that addresses an audio issue in the original. Thanks for bearing with us. In this episode of Pearls On, Gloves Off... Mary and Ashley John dig into the dynamic world of legal operations. Ashley, the Head of Legal Operations at Anglo American, brings a unique perspective from his background in mining and geology to his strategic role in a global mining giant. Key Highlights: Introduction to Ashley John: Transitioning from geology to legal ops. Establishing a strategic vision in a multinational team. State of Legal Ops: The contraction of senior roles. Has the industry delivered on its promise? Quick Wins vs. Long-Term Strategy: Building credibility with immediate successes. Balancing short-term wins with strategic projects. Rising Expectations: Clear communication about role expectations. Creating space for transformative projects. Reputation and Credibility: Consistent wins to establish trust. Ashley's journey from consultant to dedicated legal ops leader. Changing Landscape: Companies adding and eliminating roles. The drive for rapid transformation and value demonstration. General Counsel's Role: Setting the tone for success. Leading with a strategic mindset. Inclusive Language: Moving away from terms like "non-lawyer" and "alternative". Promoting more inclusive terminology. Future of Law Firms: Impact of AI on legal processes. Will the billable hour model survive? The need for a change in mindset. Culture of Innovation: Embracing AI and new technologies. Fostering adaptability within legal teams. Join Mary and Ashley for an insightful discussion on the evolution and future of legal operations, the challenges of the industry, and the transformative potential of AI. Follow Mary on LinkedIn: Mary O'Carroll Follow Ironclad: LinkedIn YouTube TikTok Rate and Review on Apple: Apple Podcasts

Debbie talks with Kim Wolfe as she shares her remarkable journey from humble beginnings to becoming a powerhouse leader in the legal tech industry. With candid insights, she reveals how she navigated corporate challenges, overcame personal adversities, and unlocked the secrets to transformative leadership. From her experiences surviving 9/11 to her unconventional path to success, Wolfe's story serves as a beacon of inspiration for aspiring leaders everywhere.   Check out the show notes for this episode on our website.   Connect with us: Facebook Twitter LinkedIn

Guest: James Jansen, Vice President & Global Head - Cyber Response Solutions at Consilio [@ConsilioGlobal]On Linkedin | https://www.linkedin.com/in/james-jansen-076a0214/In the latest episode of Brand Stories, Sean Martin and Marco Ciappelli host James Jansen, Vice President & Global Head of Cyber Response Solutions at Consilio as he sheds light on the critical intersection of technology and cybersecurity in the legal space. The conversation dives deep into the challenges and opportunities that arise when embracing technology while maintaining a keen focus on cybersecurity and risk management.The Importance of a Technology-Forward Approach: Consilio has always been at the forefront of embracing technology to drive efficiencies in legal workflows. With a forward-leaning attitude towards legal technology services, Consilio understands the significance of technology in assisting clients with various legal processes. From conceptual analytics to technology-assisted reviews, it has consistently leaned into new technologies with a blend of curiosity and skepticism, ensuring that they are utilized in the right way for their clients.Navigating the Landscape of AI in Legal Processes: As technology evolves, Consilio continues to vet new technologies and adopt innovative solutions to enhance their services. Particularly noteworthy is the adoption of generative AI, which presents both opportunities and challenges. Jansen emphasizes the importance of having humans at the wheel, underscoring the critical role of human oversight in leveraging technology effectively.Fostering a Culture of Cybersecurity: The dialogue highlights the need for a cultural shift within organizations towards cybersecurity. Every business is a potential target for cyber attacks, emphasizing the importance of developing a cybersecurity-conscious culture. By empowering employees to recognize and address cybersecurity threats, organizations can bolster their defenses and mitigate risks effectively.Enabling Legal Teams to Embrace Technology Safely: Consilio's role in helping legal teams navigate the complexities of technology integration is paramount. By offering insights, resources, and expertise, they assist organizations in managing legal processes, protecting data, and handling incidents with precision. Their commitment to connecting the human element with technological advancements ensures a balanced approach that prioritizes both innovation and security.Consilio stands out as a trusted partner for legal teams seeking to leverage technology safely and effectively. By emphasizing the importance of human oversight, fostering a culture of cybersecurity, and embracing innovative solutions like generative AI, it is possible to lead with a strategic approach to navigating the intersection of technology and legal cybersecurity.By adopting a technology-forward approach and prioritizing cybersecurity, Consilio is paving the way for legal teams to navigate the digital age with confidence and resilience.To learn more about Consilio and how they can assist your organization in embracing technology safely in the legal space, visit their website at https://itspm.ag/consilio-ch4i or reach out to their team for personalized insights and solutions.Note: This story contains promotional content. Learn more: https://www.itspmagazine.com/brand-storyResourcesLearn more about Consilio and their offering: https://itspm.ag/consilio-ch4iHear more stories from the Consilio team on their directory page: https://www.itspmagazine.com/directory/consilioAre you interested in telling your Brand Story?https://www.itspmagazine.com/telling-your-story