Podcasts about legal operations

In this special episode of CLOC Talk, recorded live from the CLOC EMEA Summit in London, Rachel St. Peter, Global Head of Legal Operations & Functional Excellence, Nestlé and member of our EMEA Advisory Committee, leads a panel discussion on the future of the legal ops profession with Kristen Zmrhal, Vice President of Product Strategy at DISCO, and Melissa Sauser, Legal Tech Manager for Philip Morris International. The panel emphasizes the need for managing culture and shifting mindsets to stay ahead. They also share insights on data-driven decision-making, storytelling with data, and the adoption of new technologies. Kristen and Melissa discuss how a positive culture is crucial for successful change management and highlight the importance of collaboration and leveraging resources across departments. Tune in as the panel shares their predictions for the legal ops industry by 2030, including the importance of understanding data and legal departments being measured on the value they generate.

In der 60. Folge von How to Legal Tech begrüßt Host Luis seinen Gast Freek Staehr, Head of Regulatory Affairs, Tech Law & Operations bei SAP.Freek gibt spannende Einblicke in seinen vielseitigen Werdegang – mit Stationen unter anderem im Finanzvorstand, Vertrieb und in der Beratung – und erzählt, wie ihn all diese Erfahrungen zu seiner heutigen Rolle bei SAP geführt haben. Sein zentrales Karrieremotiv: Transformation vorantreiben.Im Gespräch erklärt Freek, warum er Legal Operations als treibende Kraft für den notwendigen Wandel sieht und wie Organisation, Prozesse und Technologien dadurch weiterentwickelt werden können. Gemeinsam mit Luis beleuchtet er die aktuellen Veränderungen in Rechtsabteilungen und erläutert, warum SAP auf einen menschenzentrierten Transformationsansatz setzt, um das Engagement der Mitarbeitenden zu stärken.Freek gibt zudem spannende Einblicke in konkrete Projekte, die bei SAP Legal bereits umgesetzt wurden, und teilt seine Einschätzung zu den wichtigsten Zukunftsthemen und -vorhaben in diesem Bereich.Jetzt reinhören & inspirieren lassen! Ein besonderes Dankeschön an dieser Stelle auch wieder an Wolters Kluwer, die uns bei unserem Podcast weiterhin unterstützen. 

In this podcast panel discussion, the speakers provided an introductory discussion on LDI and its impact on how data is reviewed, analyzed and used to identify relationship trends.   Moderator: @Ravan Roddy - eDiscovery Manager, Zoetis   Panelists: @Chris Acosta - Director, eDiscovery Resources, Morrison Foerster @Carl Morrison -  Senior Manager, Legal Operations, Otsuka Pharmaceutical Companies (U.S.) Recorded 3-14-2025

On this episode, Charles Stanley (Senior Manager of Legal Operations and Technology at Vinted) discussed his career transition from CLO to legal operations, and his strategic approach to legal ops initiatives.Charles also shared his thoughts on the growing role of AI and technology within legal departments, and the projects he's most proud of having implemented.

Today, we host a fantastic guest, Barbara Rogers, Vice President of Legal Operations, Strategy & Transformation at Honeywell, a Fortune 500 powerhouse known for developing cutting-edge technologies that tackle global challenges in safety, security, and energy. Barbara is at the heart of driving transformation within the company's legal operations. With a career spanning HR, procurement, and legal, she has led large-scale global transformation initiatives. She started out as an attorney focused on commercial and consumer plaintiff work, before moving into strategic business roles, including a time at Motorola as Senior Strategic Business Alliance Manager. Now, at Honeywell, she's building a forward-thinking legal operations function—one that's guided by strategy, innovation, and a clear roadmap for the future. In fact, her team's work was recognized last year with the Financial Times North America Innovative Lawyers Award for Innovation in Operational Transformation. In our conversation, Barbara shares her insights on legal operations and strategy at Honeywell, how she's cultivating a creative and innovative team, the common thread that ties together her diverse career, and how to navigate the fear and opportunities surrounding generative AI. Read the full transcript of today's episode here: https://www.seyfarth.com/dir_docs/podcast_transcripts/pioneers_Barbara_Rogers.pdf

Marcio El Kalay recebe Paulo Samico, LinkedIn Top Voice e advogado com mais de 10 anos de experiência no jurídico corporativo, para um bate-papo imperdível sobre Legal Operations, a nova forma de gestão jurídica que busca a eficiência operacional tanto no departamento interno quanto entre prestadores de serviços. MBA em Compliance da LEC: https://bit.ly/3EAfp77

In the episode of CLOC Talk, guest host Jeremiah Kincannon chats with Justin Schweisberger, Chief Revenue Officer at Pramata and Kari Walden, Assistant General Counsel at Jack Henry about strategic planning in legal operations. They explore the importance of aligning legal operations with company strategy. And, share hurdles and successes, like improving sales contract processes and implementing post-contract management systems. Justin and Kari emphasize the significance of communication, timing, and achieving quick wins to gain buy-in for legal operations initiatives. Tune in as they offer tips on persisting through failure and learning from experiences!Special thanks to our sponsor Pramata for this episode!

In this episode, David Cowen dives into the transformative role of Legal Data Intelligence (LDI) with industry leaders Julia Hasenzahl, Jeremiah Weasenforth, and Ashley Christakis. They discuss how meta-skills like strategic thinking and adaptability are reshaping legal operations and explore how experiential knowledge is driving predictive insights across the legal ecosystem. Key Topics: Meta-Skills Matter: Why adaptability, curiosity, and problem-spotting are essential for thriving in LDI. Expanding Roles: How LDI professionals are integrating e-discovery, governance, privacy, and risk management. Building Talent: The importance of fostering a culture of radical thinking to attract top talent in a competitive market. Better vs. Different: The dual need to improve current processes while rethinking how legal data is used to create predictive strategies. Meet the Guests: Julia Hasenzahl : Co-founder and CEO of ProSearch, a leader in applying data intelligence to legal operations and e-discovery. Jeremiah Weasenforth: Legal Analytics Director at Edward Jones, pioneering data-driven approaches to legal strategy. Ashley Christakis: Senior Manager eDiscovery and Legal Operations at CrowdStrike, innovating the intersection of e-discovery and operational excellence. Subscribe and Share: Catch every episode of Careers in the Business of Law on Apple Podcasts, Spotify, or wherever you listen. Take your career from now to next. Never eat alone.

Send us a textCan legal operations keep pace with the demands of a global workforce? This week, I sit down with Sam Ross, Chief Legal officer at Remote, the HR platform that's redefining global hiring. Sam shares insights on scaling legal teams, building efficient processes and the future of legal operations in an AI-driven world. If you're curious about how to lead in a global economy, optimise legal services for maximum impact, this episode's for you! Go give it a listen now. So why should you be listening in? You can hear Rob and Sam discussing: Pragmatism in hiring Career Journey and Transition to In-House Roles Adapting to the Tech and Fintech WorldThe Value of Curiosity and Asking Questions Building Relationships with Legal Recruiters Connect with Sam here - https://www.linkedin.com/in/sam-ross-29ab0311/ You can now communicate with us through fan mail, find out more here: https://www.linkedin.com/posts/legally-speaking-podcast_exciting-news-legally-speaking-podcast-activity-7272211019375030272-AtMi?utm_source=share&utm_medium=member_iosSupport the show

On this episode, Jennifer McIver, Associate Director of Legal Operations & Industry Insights, is joined by Jim Michalowicz, Sr. Manager of Legal Operations Business Performance at TEConnectivity.This episode offers valuable insights into the intersection of law and business, providing how the practical application of business principles can shift the value proposition of the legal department to become the protector of assets.Both participants discussed the importance of enhancing productivity and driving growth in legal departments by transforming them from cost centers to profit centers. They highlighted the crucial role of leadership support in fostering innovation and shared strategies to market the legal department through use of productivity-based KPIs, as well as leveraging data to create productivity-based legal fee arrangements.

Watch the YouTube version of this episode HEREAre you looking to take advantage of a new case management system? In this episode of the Maximum Lawyer Podcast, Becca interviews Claude Simpson, Head of Training at Smart Advocate. Claude shares his extensive experience in the legal field and provides an in-depth look at Smart Advocate's case management system. Claude talks about the importance of Smart Advocate. It is a case management software that helps lawyers and firms manage their cases in a comprehensive and inclusive way. Many lawyers are quite hesitant to use case management softwares. One of these hesitations is believing that a case management system will do the work for a firm. Even though software like Smart Advocate can keep files organized, those in the firm still need to input the information or review the information. Smart Advocate is a tool that can make work easier and simpler for firms, but won't do everything to keep a firm running smoothly. There are many great features to Smart Advocate. One of them is making the client communication process better. Smart Advocate can automate messages or emails for you that are sent to the client. The software also uses templates to draft documents so staff don't need to sit down and copy and paste information into a word document or email.Listen in to learn more about Smart Advocate!06:49 The importance of data mapping during the onboarding process12:18 Misconceptions lawyers have about case management software capabilities15:20 Challenges law firms face with existing case management systems16:13 Improving client communication and reducing staff workload23:24 KPI's for attorneys and case management insightsTune in to today's episode and checkout the full show notes here.Connect with Smart Advocate:Website Instagram Facebook  LinkedIn  Resources:Join the Guild MembershipSubscribe to the Maximum Lawyer Youtube ChannelFollow us on InstagramJoin the Facebook GroupFollow the Facebook PageFollow us on LinkedIn

If you've ever thought that there should be a better way for lawyers to work, this episode is for you. Your host, Rob Hanna, was joined by Maurus Schreyvogel, the Legal Function Consulting Leader in Europe West at EY, to talk about his role in legal innovation and operations, where he pushes the boundaries of what can be done in the sector. So why should you be listening in? You can hear Rob and Maurus discussing:Switzerland's place in the legal tech landscapeThe difference between legal innovation and legal operationsHow legal tech innovations will transform the industryThe changing role of technology in legal operationsAdvice for aspiring legal operations professionalsJoin us on your favourite podcast streaming app!Don't forget to join our Discord community where we connect with like-minded people, share resources, and continue the conversation from this episode.Sponsored by Clio - the #1 legal software for clients, cases, billing and more!

In today's episode, I am joined by Justin Ergler, a globally recognized thought leader in legal operations and legal procurement. We discuss the evolving role of business professionals in the legal industry and how value-based billing models are reshaping the traditional law firm structure.  With a global legal industry valued at $1 trillion, Justin shares his insights on alternative fee arrangements, the importance of building strong client-firm relationships, and how legal departments and law firms can optimize value while maintaining profitability. The episode offers practical advice for lawyers navigating the intersection of law and business, providing specific strategies to improve client service and communication. At a Glance: 00:00 – Introduction and Justin Ergler's Background 00:02 – The Evolving Role of Business Professionals in Legal Operations 00:05 – The Billable Hour: Exploring Alternatives and Addressing Concerns 00:10 – Case Studies: How Alternative Fee Arrangements Work in High-Stakes Matters 00:14 – Trust and Transparency: Building Strong Client-Firm Relationships 00:17 – Communicating Rate Increases: The Importance of Tailored Approaches 00:22 – Understanding Client Needs: Business-Side Conversations with Law Firms 00:28 – The Legal Value Network: Elevating Business Practices in Law 00:36 – Closing Thoughts and How to Learn More About Legal Value Network Rate, Review, & Follow on Apple Podcasts & Spotify Do you enjoy listening to Big Law Life?  Please consider rating and reviewing the show! This helps support and reach more people like you who want to grow a career in Big Law.  For Apple Podcasts, click here, scroll to the bottom, tap to rate with five stars, and select “Write a Review.” Then be sure to let me know what you loved most about the episode! Also, if you haven't done so already, follow the podcast here!  For Spotify, tap here on your mobile phone, follow the podcast, listen to the show, then find the rating icon below the description, and tap to rate with five stars. How to reach Justin Ergler: justin.ergler@gmail.com https://www.legalvaluenetwork.com https://www.legalvaluenetwork.com/the-board https://www.linkedin.com/in/justinergler   Interested in doing 1-2-1 coaching with Laura Terrell? Or learning more about her work coaching and consulting? - here are ways to reach out to her: www.lauraterrell.com  laura@lauraterrell.com   LinkedIn: https://www.linkedin.com/in/lauralterrell/  Instagram: https://www.instagram.com/lauraterrellcoaching/  Show notes: https://www.lauraterrell.com/podcast  

In our podcast series Legal Operations: Lessons from ACC Legal Ops Con, we sit down with industry professionals and ask the question, "What does legal operations mean to you?" In this episode, hear the insights from Laura Caponi (Bristol Myers Squibb), Elizabeth Rancourt-Smith (Tilson Technology Management), Deisha Vasquez (Zelis Healthcare). Join us for an exploration of legal operations, how it interacts with legal technology, and more on ILTA Voices.

In our podcast series Legal Operations: Lessons from ACC Legal Ops Con, we sit down with industry professionals and ask the question, "What does legal operations mean to you?" In this episode, hear the insights from Reese Arrowsmith (Campbell Soup Company), Tom Stevenson (Legal.io), and Ashlyn Donohue (Linksquares). Join us for an exploration of legal operations, how it interacts with legal technology, and more on ILTA Voices.

Today Kevin and Laura speak with Jennifer McIver, the Director of Legal Operations & Industry Insights at Wolters Kluwer about GenAI being just one of the tools in your tech toolbox. We discuss whether GenAI should be treated like predictive coding or MS365. Jen reminds us to remember the data and traditional AI tools. We talk enterprise legal management, spend software and legal analytics solution, e-signatures, legal prediction tools, case management tools, chatbots and e-Billing apps. We also hear Jen's divisive take on "tech she hates." This is a fun episode!Jennifer McIver is an attorney turned legal technologist with extensive experience helping corporate legal departments improve operational efficiency, spend management, and collaboration with outside counsel through the use and adoption of technology. As Director, Legal Operations & Industry Insights at Wolters Kluwer, Jennifer represents ELM Solutions at industry events, develops thought-provoking content, and dives deep with LegalVIEW to surface valuable data insights about rates and other industry trends.Laura and Kevin also chat about The Advocate Next Door, a new podcast from friends of the pod Kelby Ballena (our guest on pod 29 from 2021) and Margarita Rosa Arango. The Advocate Next Door is a podcast that covers genuine, in-person conversations with individuals from diverse backgrounds. Kelby and Margarita welcome guests who delve into their life and career journeys, exploring the passions and hobbies that drive them, and uncovering the stories behind their career choices. Each episode aims to reveal the personal side of professional paths, sharing inspiring tales of resilience, dedication, and the unique experiences that shape who they are today. They recently dropped their first 3 episodes. Check them out here.

In today's episode of CLOC Talk, recorded in person at CGI 2024 in Las Vegas, Jenn sits down for an in-depth conversation with Travis Zimbelman, a legal ops and tech in-house professional with a diverse career background from international business consultancy to roles in Google and Meta. His most recent role had him leading Meta's legal and compliance central services team. They discussed the evolution of Travis' last role and team which included project management, technology, legal operations, and elements of community and connection. The conversation is a story of growth, going from a team of five to dozens of employees. A story of integration of the technology component, and a reminder of the importance of project management, learning and development within legal operations. Travis elaborates on the impact of generative AI and how we should all consider the proof of concept first before adopting in our workflows. Working at a FAANG company and legal department is a learning experience in itself. Want to find out what it's like inside the likes of Netflix, Google, or Meta? Look no further! Enjoy this fascinating conversation and uncover strategies for embracing change, curiosity, and partnerships while maintaining human-centered change management!

In this episode of CLOC Talk, recorded live from CGI 2024 in Las Vegas, Jenn sits down with Pepe Toriello, from CLOC's LATAM regional group whose based in Mexico City, and Gui Tocci, leader of CLOC's Brazil Legal Ops regional chapter. They discuss the nuances and challenges of implementing Legal Operations in their regions. Pepe highlights that in Mexico, Legal Ops is often perceived narrowly as technology-focused, specifically on contracts, with general counsels yet to fully adopt it. Gui shares that in Brazil, Legal Ops is often mistaken for paralegal work without strategic involvement, and roles blend with other duties due to a lack of dedicated headcount. Both emphasize the importance of technology in gaining initial interest and the critical need for a 'translator' role to bridge gaps between legal, IT, and business teams. The conversation underscores the foundational stage of Legal Ops in Latin America and the efforts to evolve it toward a more strategic and integrated function. So, get ready to travel to LATAM, via Las Vegas, and hear a lively discussion packed with actionable insights. Enjoy!

This week, we're live from The Masters Conference Legal Power Skills, hosted by Rich Robinson. Co-hosts Tom and Tommie, joined by Cat Casey and a live audience, open an anonymous letter from Charlie "Champion-for-Change" Chapman from California. Together, they discuss navigating change and building personal brands in the legal industry, sharing experiences and insights from their careers. Whether battling impostor syndrome or looking to develop meaningful relationships, discover how power skills in the workplace can help you understand your audience, stay true to yourself, and balance data-driven insights with emotional intelligence.      Special thanks to The Masters Conference and Rich Robinson for his expert moderation.    Rich Robinson, Director, Legal Operations and Litigation Support at Toyota North America (LinkedIn: @RichRobinson-Toyota)    Dear Legal Ops  IG: @dearlegalops  LinkedIn: @dearlegalops  Facebook: @dearlegalops  Twitter: @dearlegalops  TikTok: @dearlegalops  www.dearlegalops.com    Tommie Tavares-Ferreira  Linkedin: @tommie  IG: @suttontell    Tom Stephenson  LinkedIn: @tstephenson1  IG: @tacotacotomtom    This is a Redd Rock Music Podcast  IG: @reddrockmusic  www.reddrockmusic.com Learn more about your ad choices. Visit megaphone.fm/adchoices

In this episode of CLOC Talk, recorded live from CGI 2024 in Las Vegas, guest host Adam Becker, Director of Legal Operations at Cockroach Labs, chats with seasoned legal management and coaching professional, Natalie Loeb, Founder and CEO of LOEB Leadership. The discussion highlights the importance of wellness in the legal profession which is critical for an industry know for high standards and a culture of perfectionism. Adam and Natalie examine the impact of the billable hour on lawyer well-being, the challenges in seeking help, and the widespread issue of burnout. Natalie emphasizes the importance of self-care, leadership modeling wellness practices, and the need for systemic support within organizations. If you are looking to up your all-around work-life wellness game, this conversation is for you! Enjoy!

On this episode, Sagi Eliyahu sits down with Mary Beth Blair, Director and Associate General Counsel of Legal Operations and Procurement at Coursera. Mary Beth shares her journey from in-house counsel at Panera Bread to her current dual role. She discusses the challenges and rewards of balancing legal operations and procurement, the evolution of legal ops and the impact of AI in the legal field.The views expressed are those of the guest and do not represent those of her current or former organizations.Key Takeaways:(03:13) Evolution and definition of legal operations over the past 10 years.(05:27) Running a legal department like a business and assessing its foundations.(08:49) Encouragement of innovation and permission to fail within legal operations.(10:43) The impact of AI and technology on legal processes and time-saving.(12:17) Focusing on quick wins and leveraging existing tech stacks.(15:39) The importance of managing relationships and understanding GC's objectives.(19:16) Leading people through change and optimizing processes.(21:06) Developing strategic thinking within legal teams and balancing tactical work​.(23:28) The struggle with knowing when to pivot and adapt strategies​.Resources Mentioned:Mary Beth Blair - https://www.linkedin.com/in/mary-beth-blair-99268516/Coursera - https://www.linkedin.com/company/coursera/Corporate Legal Operations Consortium (CLOC) - https://cloc.orgThis episode is brought to you by Tonkean.Tonkean is the operating system for business operations and is the enterprise standard for process orchestration. It provides businesses with the building blocks to orchestrate any process, with no code or change management required. Contact us at tonkean.com to learn how you can build complex business processes. Fast.#Operations #BusinessOperations

On this episode, Jennifer McIver, Director of Legal Operations & IndustryInsights at Wolters Kluwer ELM Solutions, Joy Thorpe, Director of Legal Operations at Altria,and Jorge Arevalo, Director of Strategic Pricing at Faegre Drinker, discussed the importance ofmanaging efficient outside-counsel relationships, stressing the relevancy of communication,trust, and relationships between both parties, along with the challenges and opportunities ofadopting AFAs (Alternative Fee Arrangements).

In today's episode, Jenn is joined by Laura Dieudonne, fellow CLOC Board Member, and Legal Operations and Administration Director at Delta Airlines. We continue the CLOC Core conversation by diving into the nuances and importance of knowledge management systems (KM) within legal departments.Laura shares her first-hand experience in establishing a centralized KM platform, starting with a successful pilot program run by the commercial transactions team. The platform helps store templates, responses to routine questions, and key documents, which improves efficiency and self-service access for the legal team.They also discuss KM challenges such as resistance from seasoned professionals and maintaining up-to-date information. Laura shares her strategies for involving practice group leaders and incentivizing buy-in through incremental steps and executive endorsement.Join us for this in-depth conversation as we discover the best KM strategies in the legal operations biz. Enjoy!Thank you to our sponsor Sirion!!

Welcome to another episode of “Pearls On, Gloves Off,” where we dive deep into the challenges and innovative strategies within the legal and corporate world. Today, Mary is joined by Mick Cox, the VP of Legal Operations at Procore Technologies. They dive deep into the evolution of legal operations and the dynamic journey of growing a legal team from scratch. They explore the challenges and triumphs faced while going through career transitions and the strategies for thriving in high-growth environments. In this Episode: Career Transitions: Mick shares their journey from Salesforce to UC and then Procore, highlighting the unique experiences and lessons learned in each role. Procore's Evolution: Discover how Procore, a cloud solution for the construction industry, has scaled and how its legal team has evolved in tandem. Legal Ops Insights: The crucial role of legal operations in fast-growing companies, including strategies for effective team growth and process improvement. Team Building: Tips on building and managing a top-tier legal team, including the importance of adaptability, empathy, and a disdain for the status quo. Cultural Impact: How company culture and leadership influence the effectiveness of legal operations and team morale. Tech and Process: The intersection of legal technology and process improvement, and how to prioritize both for optimal efficiency. Enjoyed this conversation? Don't forget to subscribe to “Pearls On, Gloves Off” for more insightful discussions with leading figures in the legal and corporate sectors. Share your thoughts and join the conversation on our social media channels. Follow Mary on LinkedIn: Mary's LinkedIn Follow Ironclad on LinkedIn: Ironclad LinkedIn Watch Ironclad on YouTube: Ironclad YouTube Check out Ironclad on TikTok: Ironclad TikTok Rate and review on Apple Podcasts: Pearls On, Gloves Off - Apple Podcasts

Key Points:Introduction to Richard Robinson:Background in legal tech and litigation support.Career journey from law firms to corporate in-house roles, including JC Penney and Toyota.Transition to Toyota:Inherited a mature legal operations team at Toyota.Initial challenges and the impact of COVID-19 on operations.Core Competencies of CLOC:Discussion on the 12 core principles of CLOC.Emphasis on technology and business intelligence.Strategic Approach to Technology:Importance of aligning technology with business strategy.People, process, and technology as the three pillars of legal operations.Stakeholder Engagement:Identifying and involving the right stakeholders.Importance of communication and emotional intelligence in managing change.Power Skills in Legal Operations:Collaboration, emotional intelligence, problem-solving, communication, and leadership.Listening and understanding root causes before implementing solutions.Mentorship and Industry Engagement:Richard's commitment to mentorship and building up others in the industry.Encouragement to connect on LinkedIn for further conversations.

This week, Sagi Eliyahu welcomes Akshay Verma, Chief Operating Officer of SpotDraft. Akshay shares his journey from Head of Legal Operations at Coinbase to COO, discussing his career transitions, the impact of AI in legal tech, and the importance of scarcity in driving value.Key Takeaways:(02:36) Career evolution credited to seizing opportunities.(05:42) Transformation from manual to digital processes in law.(07:17) Impact of AI tools on contract review speed.(12:10) Proliferation of legal technology and its benefits.(18:46) Importance of balancing technology and human judgment in legal work.(24:32) Increased intensity and demands of the current role at SpotDraft.(28:10) Belief in the value of scarcity and discipline in driving business success.Resources Mentioned:Akshay Verma - https://www.linkedin.com/in/akshay-verma-esq/SpotDraft - https://www.linkedin.com/company/spotdraft/This episode is brought to you by Tonkean.Tonkean is the operating system for business operations and is the enterprise standard for process orchestration. It provides businesses with the building blocks to orchestrate any process, with no code or change management required. Contact us at tonkean.com to learn how you can build complex business processes. Fast.#Operations #BusinessOperations

In this podcast interview, the speaker will showcase how to best build business cases for legal and compliance projects and how to best get the funding you need.    Moderator: @Charisma Starr - VP, Legal Operations instead of Legal Discovery Technology and Strategy    Speaker: Jeffery Salling - Chief of Staff, Moderna Recorded 07-26-2024

Today Jenn welcomes Katrina Gowans, Director of Legal Operations & Senior Legal Counsel at IFM Investors, and Anna Golovsky, Executive Manager of Legal and Company Secretariat Operations at IAG … both of whom lead the CLOC Australia chapter. The three CLOC leaders sit down to discuss their point of view on the current state of legal operations Down Under. And if you are wondering why they have an audience, this conversation kicked off our live programming from the CLOC Talk stage at our 2024 Global Institute in Las Vegas. We chatted about all of the greatest hits of legal operations, like knowledge management, matter management, CLM, and the adoption of new technologies, and yes, we even touched on the prevailing topic, generative AI. I can't wait to see these two powerhouses again next month when I travel to the CLOC APAC Summit, happening on August 20-21st in Sydney. See you there!!Special thanks to Icertis for sponsoring this episode.

Welcome to "Meeting of the Minds - The Legal AI Podcast," brought to you by Evisort. In this podcast, we explore the transformative world of legal AI, focusing on the innovative intersection of law, business, and technology. Join our hosts, Hal and Memme, as they engage with industry leaders, legal experts, and tech visionaries to uncover the latest trends, challenges, and opportunities in contract management and AI-driven legal solutions. Our special guest today is Connie Brenton, Founder and CEO of LegalOps.com. Join us as we discuss the impact of artificial intelligence on the legal profession. Connie emphasizes the importance of running legal like a business while collaborating with IT departments and staying up-to-date with AI technologies. She shares insights on automating tedious work, elevating the role of legal operations, and leveraging AI for a competitive advantage. Theme music: "Load" Copyright © 1996 by Hal Marcus.

Welcome to another episode of “Pearls On, Gloves Off,” where we dive deep into the challenges and innovative strategies within the legal and corporate world. Today, our guest is Andrew Krug, Head of Legal Operations at Twitch, the video live streaming service known for its focus on video game live streaming and esports competitions. Andrew brings a wealth of experience from diverse industries including technology, healthcare, defense, and gaming, making him a unique leader in legal operations.   In this Episode   • The importance of program management skills in legal operations.   • Shifting from traditional legal functions to a more integrated, data-driven approach.   • The critical role of adaptability and leadership in managing legal operations.   • Insights into the structure and responsibilities of the Twitch legal department.   • The difference between project, program, and product management and why these distinctions matter.   • How Twitch is leveraging program management to handle regulatory compliance and improve legal operations.   • The role of technology and data in modernizing legal operations.   • Andrew's journey into legal operations and the benefits of a non-legal background in this field.   • Effective people management and leadership strategies in legal operations.   • Training and development for legal operations professionals.   Enjoyed this conversation? Don't forget to subscribe to “Pearls On, Gloves Off” for more insightful discussions with leading figures in the legal and corporate sectors. Share your thoughts and join the conversation on our social media channels. Follow Mary on LinkedIn: Mary's LinkedIn Follow Ironclad on LinkedIn: Ironclad LinkedIn Watch Ironclad on YouTube: Ironclad YouTube Check out Ironclad on TikTok: Ironclad TikTok Rate and review on Apple Podcasts: Pearls On, Gloves Off - Apple Podcasts

  Do you know that you're supposed to ask your network to help you?  But you don't want to feel icky doing it?  In this episode, we do a deep dive with Rupa on: - How to share you're interested in a role even when it is uncomfortable.  - How informational interviews can lead you to your dream role. - How to graciously ask your network to help you get introductions that can lead to job interviews.  - How to make an impact even when your department is under-resourced. - How going to therapy can help you manage your new job and life changes. Connect with Rupa at linkedin.com/in/rupabhandari. Follow Samorn on LinkedIn at www.linkedin.com/in/samornselim. Get a copy of Samorn's book, “Belonging: Self Love Lessons From A Workaholic Depressed Insomniac Lawyer” at https://tinyurl.com/swpc578c. Get weekly career tips by signing up for our advice column at www.careerunicorns.com.

In this bonus episode of CLOC Talk, Guest host and 2023 LIO winner Jen Mattson Associate Vice President of Legal Operations at Nationwide, takes the stage at CGI to speak with Tim Melchior, Sr. Legal Operations Analyst at Trane Technologies, and one of our 2024 LIO winners. For those of you who are new to our CLOC community, LIO or Legal Innovations in Operations is a recognition program for legal operations Innovators.Each year we celebrate innovators in the global legal ecosystem to share the valuable contributions that they have made to the future of legal operations. If you are interested in learning more, check out the CLOC.org website!!! Enjoy this great conversation on the importance of keeping operations lean and mean, … the good kind of mean. Don't actually be mean Legal Ops. Be kind. Experts say that's key to change management.

In this episode of Careers in the Business of Law: Legal Data Intelligence Series, David Cowen hosts Laura Kibbe, Vice President, Deputy General Counsel, Global Head of Litigation, Legal Operations, and Chief of Staff to the GC at Unisys. Laura shares her transformative journey from traditional litigation at Texaco to pioneering eDiscovery at Pfizer, providing invaluable insights into the evolution of the legal industry and the impact of new technologies. Key Highlights: The Accidental Pioneer: Laura recounts her unplanned yet transformative transition from traditional litigation to eDiscovery at Pfizer. She describes learning on the job with early computer systems and handling vast amounts of data. The Relativity Revolution: Laura discusses the launch of Relativity by Andrew Sieja and its revolutionary impact on the legal industry, transforming document management and data handling processes. Beyond Litigation: Laura explores the shift from traditional litigation to addressing diverse data sources and new legal challenges, emphasizing the need for a multifaceted approach to privacy, security, and governance issues. Embracing Vulnerability and Creativity: Laura talks about the importance of creativity and vulnerability in her career, sharing how admitting what she doesn't know and learning from experts has been key to her success. Mentions: Jack Welch: LinkedIn Andrew Sieja: LinkedIn Texaco: Texaco Kay Scholer: Kay Scholer Unisys: Unisys George Socha: LinkedIn Tom Barnett: LinkedIn Monica Bay: LinkedIn Sanjay Batra: LinkedIn Outro Song: Livin'On A Prayer

Only have time to listen in bite-sized chunks? Skip straight to the parts of the podcast most relevant to you:Legal operations' most common role. (6:21)Legal operations can assist with taking a portfolio approach to law firm services. (13:06)The other roles that legal operations can take on in legal department management. (15:49)Tips on how to better leverage legal operations as a strategic partner. (28:35)In this installment of the Strategic GC Podcast, Gartner advisor Roxanne Rogers and host Alissa Lugo discuss how legal operations can be a strategic partner to the general counsel (GC). To better utilize legal operations, GC should:Understand the role legal operations have traditionally played.Utilize legal operations for workload and external provider management.Include legal operations when setting legal department strategy. Roxanne Rogers is a Gartner advisory director and helps general counsel (GC) improve their department management and operations. Roxanne serves as a trusted advisor to legal leaders focused on strategic planning, workload allocation, process refinement and legal staff development. She has been working with GC for eight years. Roxanne also helps GC develop multiyear strategic roadmaps, conduct legal staff workload assessments, identify outside counsel cost-saving opportunities and develop competency models.

Note from producer: This is an updated version that addresses an audio issue in the original. Thanks for bearing with us. In this episode of Pearls On, Gloves Off... Mary and Ashley John dig into the dynamic world of legal operations. Ashley, the Head of Legal Operations at Anglo American, brings a unique perspective from his background in mining and geology to his strategic role in a global mining giant. Key Highlights: Introduction to Ashley John: Transitioning from geology to legal ops. Establishing a strategic vision in a multinational team. State of Legal Ops: The contraction of senior roles. Has the industry delivered on its promise? Quick Wins vs. Long-Term Strategy: Building credibility with immediate successes. Balancing short-term wins with strategic projects. Rising Expectations: Clear communication about role expectations. Creating space for transformative projects. Reputation and Credibility: Consistent wins to establish trust. Ashley's journey from consultant to dedicated legal ops leader. Changing Landscape: Companies adding and eliminating roles. The drive for rapid transformation and value demonstration. General Counsel's Role: Setting the tone for success. Leading with a strategic mindset. Inclusive Language: Moving away from terms like "non-lawyer" and "alternative". Promoting more inclusive terminology. Future of Law Firms: Impact of AI on legal processes. Will the billable hour model survive? The need for a change in mindset. Culture of Innovation: Embracing AI and new technologies. Fostering adaptability within legal teams. Join Mary and Ashley for an insightful discussion on the evolution and future of legal operations, the challenges of the industry, and the transformative potential of AI. Follow Mary on LinkedIn: Mary O'Carroll Follow Ironclad: LinkedIn YouTube TikTok Rate and Review on Apple: Apple Podcasts

Debbie talks with Kim Wolfe as she shares her remarkable journey from humble beginnings to becoming a powerhouse leader in the legal tech industry. With candid insights, she reveals how she navigated corporate challenges, overcame personal adversities, and unlocked the secrets to transformative leadership. From her experiences surviving 9/11 to her unconventional path to success, Wolfe's story serves as a beacon of inspiration for aspiring leaders everywhere.   Check out the show notes for this episode on our website.   Connect with us: Facebook Twitter LinkedIn

Ashley Christakis has 19 years of experience in the Legal and eDiscovery industry. Her roles have included Litigation Paralegal, eDiscovery Project Manager, eDiscovery Program Manager, and Senior Manager, eDiscovery and Legal Operations. Ashley's experience spans each phase of the EDRM in the law firm and in-house settings, including information governance and litigation readiness for key and complex data sources, legal hold management, collection strategy and execution, processing specifications, crafting and iterating on search terms, analytics, document review management, data disposition, and optimization, driving efficiencies in each phase, and drafting and consulting on associated corporate policies and procedures. She enjoys building relationships and collaborating to advance legal technology in support of the business and legal industry. Ashley lives in Malvern, PA, with her husband, two kids, and their assortment of pets.   In episode 001 of Careers and The Business of Law: Legal Data Intelligence Series, Ashley Chistakis talks with David about her path from Law firm marketing to paralegal to legal operations at Siemens, “the art of the possible” in elevating the role of legal ops and eDiscovery, the three legal superpowers-- technology curiosity, relationship building, and a service mindset--that all nextGen legal data intelligence workers will need.   (0:24) The Evolution of Legal Roles. Ashley Christakis introduces her role at CrowdStrike and her dual responsibilities in legal operations and eDiscovery, highlighting her efforts to elevate the legal department by enhancing internal workflows in collaboration with her team and the tech department. (1:35) Facing Challenges in LegalOps. Discussing the biggest challenges in her role, Ashley points to the need for reimagination and innovation in legal processes, along with the hurdles of technology implementation and workforce management. She emphasizes the broad scope and the inherent difficulties of making decisive choices in her field. "I would say it's the reimagination... it's really hard, at least for me individually, to make a decision.” (3:05) From Childhood Dreams to Legal Innovator. Ashley recounts her unexpected career trajectory from dreaming of being a musician or ballerina to pioneering legal technology and eDiscovery. She draws an engaging analogy between musical roles and departmental functions within a company, illustrating her creative approach to organizational dynamics. "H.R. is the guitar... and we all know that the lead singer is sales." (6:02) Legal Data Intelligence Explained. Ashley delves into the concept of Legal Data Intelligence (LDI), emphasizing its reliance on nextGen technology to drive improvements in productivity and efficiency within legal operations. She articulates her personal connection to LDI, noting her introverted nature and her passion for the subject. "And so when I raise my hand, it's about something I'm passionate about. And that's LDI.” (10:19) The Superpowers of Legal Professionals. Highlighting the unique qualities essential for roles in legal data and operations, Ashley identifies technology curiosity, relationship building, and a service-oriented approach to internal clients as her professional "superpowers." These traits, she argues, are crucial for navigating the complex intersections of law and technology.  (15:59)  Building the LDI Community. Ashley speaks about forming a collaborative group within the realm of Legal Data Intelligence, named the LDI posse, which includes professionals like Farah, Pepper, Omar, and Jeremiah. This group aims to spearhead new initiatives and bring diverse ideas to the forefront of legal operations. "There's at least 30 of us, and we're all uniquely qualified in various ways to present this new initiative.” (21:07) A Personal Note: Life Beyond the Office. Ashley shares personal insights into her daily routine and how she balances professional demands with personal life, emphasizing the importance of maintaining boundaries for work-life balance. She also shares her leisure activities, such as watching TV shows to unwind. "I probably watch either a comedy, like Parks and Recreation, or I watch The West Wing to fall asleep to.”

In this special bonus episode of CLOC Talk, guest host, Adam Becker, CLOC Board member and Director of Legal Operations at Cockroach Labs, does a deep dive with Chris Clearfield, an organizational dynamics visionary. Chris is renowned for helping leaders navigate complexity within their organizations. His work as a coach, consultant, and co-founder of the Clearfield Group underscores his profound understanding of how technical and relational intricacies converge to create unique challenges for industry leaders.From plane crashes to oil spills and beyond, Chris's insights into smart collaborative problem-solving illuminate paths to success.You can learn more about Chris at his website: www.clearfieldgroup.com

In episode 24 of Careers in the Business of Law, Brian McGovern talks with David about growing up on the ice in Connecticut, getting his first patent, becoming AIG's first Chief Legal Data Officer, what evergreen traits he looks for in new talent, and finally, what his Spotify data reveals about his taste in music.   Today's guest is Brian McGovern.  A pioneer of Legal Operations, Brian led one of the largest global enterprise legal management software implementations to date when he served as Senior Vice President and Legal Chief Data Officer at AIG. Brian is dedicated to partnering with clients to drive success through process improvement, technological innovation, and the sharing of knowledge and best practices he's accumulated – and pioneered – throughout his over 25-year career. He is a speaker and thought leader, he is obsessed with helping clients navigate the nuances of selecting and implementing legal technology so they can drive meaningful value that positively impacts the entire business.   (0:09) Scientist to Blackbelt to Data Officer. David Cowan welcomes Brian to the podcast. Brian's jungle gym took him all over: roles at Duracell, GE, Credit Suisse, AIG, and now Mitratech.   (1:42) Early Inspirations. Brian's childhood in Connecticut included as much ice time as you'd expect, but it was his love of science and math, rather than hockey, that proved most useful to his future career. But, "the number one thing I wanted to be when I was seven years old was a father, and I got to do that.”   (2:50)  First Jobs and Formative Experiences. Discussing his first job at a specialty polymer company, Brian talks about the formative nature of his early work. He describes the flexibility and problem-solving skills he developed, which were key in shaping his career: "I got to do some of everything. And it taught me a lot about how to be flexible, how to solve problems." Brian also got his first patent for a high-potential lithium primary cathode.   (4:33) Career Shift to Legal Operations. Brian details his transition into legal operations, highlighting his mathematical and process-oriented approach to problem-solving. He describes the diversity of talent in legal teams as exhilarating and integral to success: "All of them together is really what drives an excellent legal operations group."   (6:03) Setting Up Legal Operations at AIG. Brian recounts his experiences setting up AIG's first comprehensive legal operations, focusing on teamwork and diversity to achieve ambitious goals. He reflects on the collaboration that led to saving "$1.2 billion over five years," showcasing the power of diverse expertise in achieving outstanding results.   (8:17) Role Expansion at Mitratech. Brian talks about the opportunity to scale his impact, interacting with numerous legal departments worldwide. He loves the scope of his role today interacting with hundreds of legal ops teams "I get to talk to them about ‘what do they do with training?' What are they doing with technology? What are they doing with data?"   (10:09) Seeking Talent and Adapting to Changes. In his current role, Brian looks for evolving attributes in potential hires, including a solid understanding of AI and regulatory issues. He advises on maintaining curiosity and adaptability: "You at least have to have an idea of what AI is doing... so that you're ready to learn and hit the ground running."   (12:39) Continuous Learning and Radical Curiosity. Brian offers advice on professional growth and learning, advocating for the consumption of media in forms that best suit individual preferences, whether podcasts, videos, or books. He stresses the importance of staying updated and adaptable, especially with emerging technologies like AI and regulatory changes in the legal and tech industries. "Find the things you like because all of those streams have valuable things for you right now."   (16:09) Daily Routine of an Executive Director. Brian outlines a typical day in his life, detailing both travel-heavy and home-based workdays. His schedule is packed with meetings, client interactions, and strategic planning, all aimed at enhancing service delivery and customer engagement at Metrotech. He also emphasizes the importance of family time, particularly attending his son's baseball games. "When I'm working from home, like I am today, I probably have 12-15 meetings a day."   (20:29) Musical Inspirations: U2 and Personal Favorites Brian shares his musical preferences, giving a breakdown of his Spotify usage data: Billy Joel, Def Leopard, The Pogues, and  revealing U2 as his top choice among bands, with "So Cruel" standing out as his favorite song. He reflects on the impact of music on his personal and professional life, noting his recent experience seeing U2 perform live. "If I was going to pick my favorite U2 song, it would be 'So Cruel.'"   Mentions: Christopher Nolan's Oppenheimer  U2's So Cruel  

Welcome to "Meeting of the Minds - The Legal AI Podcast," brought to you by Evisort. In this podcast, we explore the transformative world of legal AI, focusing on the innovative intersection of law, business, and technology. Join our hosts, Hal and Memme, as they engage with industry leaders, legal experts, and tech visionaries to uncover the latest trends, challenges, and opportunities in contract management and AI-driven legal solutions. Today, our special guest is Mike Haven from Intel. Mike is the Head of Global Legal Operations at Intel and stands at the forefront of innovation in legal operations. Join us as we discuss his journey from traditional law practice to legal operations. Discover how AI is revolutionizing the legal industry and driving business outcomes at Intel. Explore the potential of blockchain technology in contracts and the future of legal operations. Theme music: "Load" Copyright © 1996 by Hal Marcus.

We've all been there: a boss cushions their language so much we leave meetings unclear on whether we were doing a great or terrible job.     In this podcast panel interview session, seasoned managers will discuss on what things to include & avoid in feedback sessions, and how providing feedback on the go is much more valuable than waiting for formal performance reviews    Moderator: @Harriet Joubert-Vaklyes, Director, Legal Operations, CBRE      Panelists: @Janelle Eveland Belling,  Director of Legal Project Management, Perkins Coie  @Amy Monaghan, VP of Client Success and Product Innovation, Infodash @Nicola Woodfall, Senior eDisclosure/eData Manager, Travers Smith   RECORDED 4-25-2024

Ever started your Monday already swamped with emails and tasks, all competing for your attention? Determining the best sequence to tackle these tasks is crucial for maximizing your effectiveness throughout the week and beyond.   In today's episode, I introduce a structured framework that enhances your ability to prioritize demands effectively, helping you manage your limited time and resources. You'll also gain insights into common pitfalls to avoid when prioritizing projects and tasks in your law firm.   For full show notes, transcript, and more information, visit: https://www.agileattorney.com/14

In this episode of "Pearls On, Gloves Off," Mary sits down with Dawn Hinz, legal operations leader at Avery Dennison. Together, they dive into the nuances of leading and transforming the legal ops landscape. In The Episode: Exploring Strategy and Improvement: Dawn's role at Avery Dennison: strategy development, process enhancement, and resource optimization. She shares her methodologies in change management and the hurdles faced during large-scale tech implementations. Cultivating Success: The critical elements that foster a successful legal operations function—supportive culture, robust leadership, and the essential skills needed. Dawn discusses her approach to team building and the traits she values in potential hires. Overcoming Resistance: The common challenges of introducing new systems within firms and how to effectively manage resistance to change. The significance of being a proactive change agent equipped with strategic and program management prowess. Lessons from Dell: Dawn reflects on her tenure at Dell, discussing the evolution of legal operations and the importance of a comprehensive understanding of business processes. They discuss striking the right balance between mitigating risks and maintaining operational efficiency. Demonstrating Value: They emphasize the ongoing need to support legal operations and ways to showcase its impact. Dawn offers her personal advice for aspiring legal ops professionals, urging them to embrace leadership roles, seize learning opportunities, and initiate change. Connect with Us: Follow Mary on LinkedIn: Mary O'Carroll Follow Ironclad on LinkedIn, YouTube, and TikTok Support the Podcast: Love the show? Rate and review us on Apple Podcasts. Your feedback helps us grow and reach new listeners!

Today in part two of our special episode of CLOC Talk, we are wading through the dynamic world of legal tech. Where failure meets innovation head-on. This week, we're live from Austin, Texas, where we had the privilege to be an official 2024 SXSW interactive panel.Host Jenn McCarron was joined on stage with, Justin Felder, Senior Manager of Legal Operations at Indeed. com and Jerry Ting, the visionary CEO and co-founder of AI tech company Evisort. Together, the three legal operations experts journey through the highs and lows of pioneering innovation in the legal tech landscape.

In this episode of Pearls On, Gloves Off, Mary O'Carroll welcomes the formidable Charlene Barone, currently steering the ship as the Director of Legal Operations at the New York Times. Charlene, with her rich history traversing from contracts manager to legal ops leader, brings a wealth of knowledge from both the startup world and the franchise legal landscape of Orange Theory Fitness. A Tale of Two Worlds: Mary and Charlene explore the contrasts and challenges f@aced in the legal departments of Orange Theory and the New York Times, highlighting the critical role of general counsel in championing innovation. Strategic Moves: Charlene opens up about the strategic initiatives that have marked her career, offering golden nuggets of advice for those aspiring to climb the legal ops ladder. The Brave Leap: From Contracts Manager to Legal Ops Director, Charlene's journey is a masterclass in risk-taking and the indispensable support of a general counsel. Foundation in Contract Management: Charlene credits her rigorous experience in contract management as the bedrock of her success, encouraging newcomers to start their legal ops journey there. Initiative and Innovation at Orange Theory: Charlene reflects on her tenure at Orange Theory, emphasizing the impact of supportive general counsel on her ability to implement transformative projects, like a Contract Lifecycle Management system. Strategy at The New York Times: With a larger team and more resources, Charlene shares her strategic priorities and the open, supportive environment that fosters innovation at the New York Times. The GC Partnership: The significance of a solid relationship with general counsel, the courage to take risks, and the importance of communication are underscored. Continuous Improvement: Charlene motivates legal ops professionals to seize opportunities for enhancement, advocating for small starts leading to major leaps. Stay connected and dive deeper into the world of legal operations by following us: Follow Mary on LinkedIn Follow Ironclad on LinkedIn, YouTube, and TikTok Don't forget to rate and review Pearls On, Gloves Off on Apple Podcasts

Guest: James Jansen, Vice President & Global Head - Cyber Response Solutions at Consilio [@ConsilioGlobal]On Linkedin | https://www.linkedin.com/in/james-jansen-076a0214/In the latest episode of Brand Stories, Sean Martin and Marco Ciappelli host James Jansen, Vice President & Global Head of Cyber Response Solutions at Consilio as he sheds light on the critical intersection of technology and cybersecurity in the legal space. The conversation dives deep into the challenges and opportunities that arise when embracing technology while maintaining a keen focus on cybersecurity and risk management.The Importance of a Technology-Forward Approach: Consilio has always been at the forefront of embracing technology to drive efficiencies in legal workflows. With a forward-leaning attitude towards legal technology services, Consilio understands the significance of technology in assisting clients with various legal processes. From conceptual analytics to technology-assisted reviews, it has consistently leaned into new technologies with a blend of curiosity and skepticism, ensuring that they are utilized in the right way for their clients.Navigating the Landscape of AI in Legal Processes: As technology evolves, Consilio continues to vet new technologies and adopt innovative solutions to enhance their services. Particularly noteworthy is the adoption of generative AI, which presents both opportunities and challenges. Jansen emphasizes the importance of having humans at the wheel, underscoring the critical role of human oversight in leveraging technology effectively.Fostering a Culture of Cybersecurity: The dialogue highlights the need for a cultural shift within organizations towards cybersecurity. Every business is a potential target for cyber attacks, emphasizing the importance of developing a cybersecurity-conscious culture. By empowering employees to recognize and address cybersecurity threats, organizations can bolster their defenses and mitigate risks effectively.Enabling Legal Teams to Embrace Technology Safely: Consilio's role in helping legal teams navigate the complexities of technology integration is paramount. By offering insights, resources, and expertise, they assist organizations in managing legal processes, protecting data, and handling incidents with precision. Their commitment to connecting the human element with technological advancements ensures a balanced approach that prioritizes both innovation and security.Consilio stands out as a trusted partner for legal teams seeking to leverage technology safely and effectively. By emphasizing the importance of human oversight, fostering a culture of cybersecurity, and embracing innovative solutions like generative AI, it is possible to lead with a strategic approach to navigating the intersection of technology and legal cybersecurity.By adopting a technology-forward approach and prioritizing cybersecurity, Consilio is paving the way for legal teams to navigate the digital age with confidence and resilience.To learn more about Consilio and how they can assist your organization in embracing technology safely in the legal space, visit their website at https://itspm.ag/consilio-ch4i or reach out to their team for personalized insights and solutions.Note: This story contains promotional content. Learn more: https://www.itspmagazine.com/brand-storyResourcesLearn more about Consilio and their offering: https://itspm.ag/consilio-ch4iHear more stories from the Consilio team on their directory page: https://www.itspmagazine.com/directory/consilioAre you interested in telling your Brand Story?https://www.itspmagazine.com/telling-your-story

Today on another special episode of CLOC Talk, we are wading through the dynamic world of legal tech. Where failure meets innovation head-on. This week. We're coming at you live from Austin, Texas, where we had the privilege to be an official 2024 SXSW interactive panel.Host Jenn McCarron was joined on stage with, Justin Felder, Senior Manager of Legal Operations at Indeed. com and Jerry Ting, the visionary CEO and co-founder of AI tech company Evisort. Together, the three legal operations experts journey through the highs and lows of pioneering innovation in the legal tech landscape.Join us next week for part two of this SXSW round-up!

If you're a busy GC and you think you don't have the time to think about legal operations, then you're probably the very person who needs it the most. It's a force multiplier that many GCs don't know existed. On today's episode of The Legal Department Mary O'Carroll, former director of legal operations for Google, offers the "why" for GCs considering whether to invest in legal operations. Mary shares the six key metrics all GCs should track to demonstrate the value of the legal department and how to use legal operations to level-up The Legal Department and deliver more value to your organization. Mary was also a co-founder of the Corporate Legal Operations Consortium, the largest organization of legal operations professionals. CLOC provides in-depth resources for legal operations, including the CLOC Core 12 framework to help you explain "what is legal operations?" to your CFO. Tune in and learn a ton from her insights!

On this week's episode, host Seth Colaner welcomes Elizabeth Rancourt-Smith, Director of Legal Operations at Tilson. Elizabeth talks about how her winding career path gave her a broad skillset to excel in legal ops.Key Takeaways:(03:43) Worked way up at Starbucks from barista to store manager.(05:33) Taught dance classes throughout early career.(07:13) Went back to school to become a paralegal.(12:05) First legal ops role grew out of a paralegal position at Tilson.(18:30) Millennials gained tech skills on the fly.(23:24) Supportive mentors helped guide her journey.Resources mentioned:Elizabeth Rancourt-Smith - https://www.linkedin.com/in/elizabeth-rancourt-smith/Tilson - https://tilsontech.com/This episode is brought to you by Tonkean.Tonkean is the operating system for business operations and is the enterprise standard for process orchestration. It provides businesses with the building blocks to orchestrate any process, with no code or change management required. Contact us at tonkean.com to learn how you can build complex business processes. Fast.#Operations #BusinessOperations

This week, we're getting comfy with Krysta Johnson, Head of Legal Operations at Lexion. As we open our anonymous letter from Andy the Armchair Detective from Cabot Cove, Maine, we look to Krysta's seasoned insights on how a legal ops rockstar can foster a successful GC/CLO relationship based on trust, strategic alignment, and constructive feedback. We'll discuss becoming an indispensable right hand to your GC/CLO, navigating leadership dynamics, and ways to enhance professional growth within the legal department. Join us for a sleuth into strategies that will strengthen your role and impact as a legal ops professional. Grab your typewriter and your finest detective's hat because you'll want to document every clue that inspires you to have the perfect GC/CLO and Legal Ops partnership. This episode was made possible by our sponsor, Legal.io. Krysta Johnson, Head of Legal Ops @ Lexion LinkedIn: @ krystabjohnson Dear Legal Ops IG: @dearlegalops LinkedIn: @dearlegalops Facebook: @dearlegalops Twitter: @dearlegalops TikTok: @dearlegalops www.dearlegalops.com Tommie Tavares-Ferreira Linkedin: @tommie IG: @suttontell Tom Stephenson LinkedIn: @tstephenson1 IG: @tacotacotomtom This is a Redd Rock Music Podcast IG: @reddrockmusic www.reddrockmusic.com Learn more about your ad choices. Visit megaphone.fm/adchoices