Podcasts about GCS

Have feedback or a topic you want to hear about, let us know by sending us a direct message!In this unfiltered, behind-the-scenes episode, Emily and Sarah catch up on all the chaos, wins, and wild moments from their latest renovation and business adventures. From nightmare contractor stories (including the $hittiest accident EVER) to the realities of juggling work, motherhood, and big dreams (hello, mobile coffee shop!), we spill the tea you won't hear anywhere else.Join us as we dish out the drama from ongoing projects like Newaygo, laugh at broken Amazon deliveries and boxes piling up, share truths about working with GCs, and dream out loud about dark and moody Airbnbs (The Black Pearl, anyone?). If you want a dose of entrepreneurial realness, small-town business gossip, and all the heart and hustle behind building a business—and a life—you love, hit play now!What's inside this episode:Hiring people just to take out the trash (and why it's SO worth it)The true cost (and risk) of launching a coffee shop in a small townThe game-changing power of Wayfair (yup, even for tile & faucets!)Thriving — or surviving? — through endless project delays with toddlers in towDrama with contractors that has to be heard to be believed

In this episode of The Corporate Counsel Show, recorded at last week's Australian Law Forum, we explore the day-to-day experience of working as a general counsel in a faith-based institution and what other law department leaders can learn from lawyers in such roles. Host Jerome Doraisamy speaks with Seventh Day Adventist Church general counsel Igor Radonjić about how he came to be a “church lawyer” and why the role was appealing to him, what the day-to-day looks like, his own journey with faith, how his faith intersects with driving forward the purpose of a faith-based institution, and how his faith has evolved since starting in the role. Radonjić also delves into the biggest challenges and trends facing faith-based institutions right now, how law departments can better support them, what will constitute best practice for GCs like himself, and what other law department leaders can learn from the expertise of GCs in faith-based institutions. If you like this episode, show your support by  rating us or leaving a review on Apple Podcasts (The Lawyers Weekly Show) and by following Lawyers Weekly on social media: Facebook, X and LinkedIn. If you have any questions about what you heard today, any topics of interest you have in mind, or if you'd like to lend your voice to the show, email editor@lawyersweekly.com.au for more insights!

In this episode of Season 2, A. Valerie Mirko, Partner at Armstrong Teasdale LLP and leader of the firm's Securities Regulation and Litigation Practice, joins William Nelson, Director of Public Policy and Associate General Counsel at the Investment Adviser Association, for a timely conversation with Michelle Heisner, Partner at Baker McKenzie LLP and a member of the Firm's Global Corporate and Securities Practice Group. With the SEC keeping law firms and GCs on their toes this summer, this episode dives into three key themes: tighter disclosure requirements, increased scrutiny on foreign issuers, and the ongoing uncertainty surrounding ESG regulations. One key takeaway: If you're advising issuers, now is the time to revisit your disclosure playbook. The SEC is signaling change, and companies that adapt early will be better positioned for what's ahead. Tune in for key insights on how these developments are shaping the regulatory landscapePast Episodes of this Series:AI in the Investment Adviser Industry (7/16/25) Harnessing AI: What Attorneys and Financial Industry Professionals Need to Know (6/18/25)SEC Leadership, Crypto Policy, and FINRAs Regulatory Refresh (5/21/25)New Leadership, New Priorities: Paul Atkins at the SEC (4/23/25)How the New Administration and Congress Will Shape the SEC (3/26/25)Reflecting on 30 years of the Private Securities Litigation Reform Act (2/26/25)Insights on SEC Transition and Policy Priorities with Pete Driscoll (2/5/25)Please note, the positions and opinions expressed by the speakers are strictly their own, and do not necessarily represent the views of their employers, nor those of the D.C. Bar, its Board of Governors or co-sponsoring Communities and organizations.

"We can do a few thousand iterations a millisecond. That gives people, you know, no loading screens, right? I want to generate and then edit, right?"That's how Jack from TestFit described their AI-powered generative design that's completely changing how buildings get planned.In today's episode of Bricks & Bytes, we had Laura Paciano and Jack from TestFit and we got to learn about how they're collapsing two months of pursuit costs into a single day, why big tech giants keep failing in construction, and how one customer won $750,000 more business in their first year... and many more!Tune in to find out about:✅ Why innovation is never asked for and how to educate markets on solutions they don't know they need✅ How TestFit collapses the traditional 2-month feasibility process into one day with live collaboration✅ Why architects are the hardest to convince but quickest to adopt new technology once they decide✅ The biggest myth about selling tech to the construction industry and why domain expertise beats big tech moneyWatch now on Youtube and discover how TestFit is changing the game for developers, architects, and GCs across the construction industry.Chapters00:00 Intro02:00 Introduction and Backgrounds05:05 Understanding TestFit's Current Operations08:06 Product Typologies and Market Focus10:48 Category Creation and Market Education14:00 Overcoming Resistance to Change15:58 Real Estate Execution Plan Explained18:47 Pricing Models and Value Proposition21:58 Feasibility Studies and Zoning Considerations25:51 Evaluating New Markets for Expansion27:58 Go-to-Market Strategies and Pods31:56 Key Performance Indicators for Pods34:51 Navigating KPIs and Roadmaps37:41 The Role of AI in TestFit40:57 Building with Empathy: The Builder Mentality41:32 Understanding Go-to-Market Strategies44:42 Engaging with Municipalities and Permitting Challenges50:46 Innovating the Real Estate Workflow58:41 Debating BIM and the Future of Construction Tech01:02:38 Myths in Selling and Building Tech for AEC

The market is changing, and it's not just about inflation or interest rates. It's rewriting valuations, reworking supply chains, and reshaping your disclosures. This episode of The Pre-Read, brought to you by Workiva, explores what happens when market volatility meets materiality, and why CFOs, GCs, and audit chairs are all paying attention. We feature insights from Nick Mazing of AlphaSense and Josh Gertsch, Workiva Industry Principal for Capital Markets, on the unpredictable forces at play. Nick discusses the messy and varied impact of tariffs, noting that the deal-by-deal approach has created an unpredictable environment, even for companies expected to benefit. He also touches on how AI is maturing in corporate disclosures, the return of M&A, and the growing number of companies allocating to Bitcoin. Josh provides a historical perspective on the IPO market, highlighting the biggest boom in over 20 years, followed by some of the worst years ever, and its current upward trend. He explains that despite a large pipeline of companies ready to go public, market volatility—especially with changes over 20%—is preventing deals from being priced. He advises companies to focus on what they can control, such as refining their equity story and ensuring operational readiness, while they wait for stability. Timestamps: 03:00 The messy and explicit nature of tariff disclosures 06:25 The copper example: Who are tariffs really helping? 09:15 Other topics showing up in earnings releases: AI, inflation, and M&A 11:00 Interest rates, inflation, and the new normal 13:50 The return of big M&A deals 15:45 The risk of assessing the impact in SEC filings 18:50 Josh Gertsch's background and expertise in capital markets 21:30 What happened to the pent-up demand for IPOs 25:30 What needs to happen for the IPO window to open again 30:40 The importance of the equity story and operational readiness  #IPOs #CapitalMarkets #Tariffs #M&A #Finance #Workiva #MarketVolatility Subscribe to catch all our upcoming episodes and never miss out on the latest discussions in all things accounting and finance.    

In this engaging episode of the Healthcare Education Transformation Podcast, host Dr. F Scott Feil talks to Blaze Hirsch, a dedicated nurse manager and educator with a wealth of experience across various healthcare settings. The conversation delves into Blaze's fascinating journey through the nursing landscape, highlighting his education at Case Western Reserve University and his subsequent roles in various hospitals throughout the United States. The episode zeroes in on the challenges faced by nursing professionals and students alike, from the burden of student debt to the necessity for real-world clinical preparedness. A significant part of the discussion is Blaze's emphasis on the transformation in nursing education and his optimism for scholarship programs that alleviate financial burdens on future nurses.The dialogue also explores broader themes within the healthcare education system, like the importance of interdisciplinary education, the challenges of staffing shortages, and the potential for artificial intelligence to revolutionize healthcare training. Dr. Feil and Blaze discuss the gaps in current educational methods and share insights into methods for improving learning experiences through simulation, experiential learning, and mentorship. Blaze highlights the importance of increasing faculty for healthcare education and calls for legislative support to incentivize educational roles. This episode is a call to professionals and educators to collaborate across fields for better healthcare outcomes, underscoring the need for innovative solutions to the ongoing challenges within nursing education.

2 GCs and a Law Firm Partner answer YOUR questions. Kate Dugan and Joe Glynias return to join Stacy Bratcher in The Legal Department and share their views on maintaining and getting the best value out of in-house relationships. They talk about managing remote teams, crisis communications, and how to get up to speed managing a new function. Joe also reflects on the first year of Husch Blackwell's "HB In-House" program, including some hot takes about what it is like to be in-house counsel. Got a burning question for Office Hours? Reach out at hello@legaldepartmentpod.com

In this episode, I'm joined by Matt Kamp from DealMachine—an expert in real estate lead generation, partnerships, and all things systems. If you've ever struggled with keeping your deal flow consistent or wondered how tech can help you scale your investing business, this one's a must-listen. Matt shares how DealMachine evolved from a simple tool for driving for dollars into a full-fledged real estate marketing platform that helps investors find, finance, and flip properties with ease.We also dive into Matt's personal investing journey—from doing deals with a full-time job to implementing Profit First from day one with his business partner. He opens up about their process, how they celebrate wins, and why intentionality and clarity in finances have been crucial to their success. Whether you're looking to close your first deal or streamline your back-end systems, you'll walk away with actionable insights.Episode Timeline Highlights[0:00] - Introduction[1:05] - Matt's entrepreneurial roots and how he joined the DealMachine team[2:45] - The evolution of DealMachine: from solving a personal pain to building an industry-leading tool[6:00] - Why referrals and community are key to DealMachine's growth strategy[9:30] - Driving for dollars 101 and how DealMachine simplifies the process[10:45] - Skip tracing, list building, and marketing—all in one platform[12:20] - How the DealMachine community fosters education, connection, and success[14:00] - Matt's personal investing story and using DealMachine to source and close local flips[18:00] - Implementing Profit First from deal #1: the accounts, the mindset, and the structure[21:00] - Celebrating profit the right way—how Matt and his partner stay grounded[24:50] - Using partnerships to fund and flip deals without burnout[28:00] - Where to find DealMachine and how to get Matt's exclusive bonus for listeners5 Key Takeaways1. Don't just generate leads—build a pipeline. DealMachine integrates data, skip tracing, and marketing to streamline your acquisition process.2. Community drives success. Weekly training and networking calls help users stay engaged, educated, and supported.3. Profit First isn't optional. Matt and his partner adopted the system from day one to stay disciplined and profitable.4. Celebrate your wins. Even with busy lives, Matt's team makes time to honor the milestones with family-centered traditions.5. Leverage your network. By partnering with GCs who fund and flip, Matt focuses on what he does best—finding great deals.Links & ResourcesDealMachine.com – Explore the platform and get Matt's free bonus for podcast listenersContact Matt: matt@dealmachine.comSimpleCFO.com – Learn more about Profit First and getting your finances in orderIf this episode gave you clarity or inspired you to take action, don't forget to rate, review, and follow the show. Share it with a fellow investor who needs better systems and more profit!

On today's episode of LegalTechTalk Uncovered 2025, we have the pleasure of speaking with Alice Flacco. She is the General Counsel at Microport Scientific, overseeing global legal operations. Speaking at LegaTechTalk 2025, she emphasised the need for legal professionals to embrace technology as a tool for efficiency, not a threat. Alice highlighted the evolving role of GCs as strategic leaders, likening them to orchestra directors managing both tech and human expertise. Despite her demanding role, she advocates making time for conferences to stay connected, learn, and grow. Her key focus is freeing up time to think by leveraging legal ops and innovation.

In this episode Tonya Schulte, founder of The Profit Constructors, shares her personal journey from working in construction office accounting to building a firm that advocates exclusively for subcontractors and construction trades. Discover why she's passionate about helping smaller construction businesses put strong financial systems in place, gain control over their operations, and run with the big dogs. Whether you're feeling squeezed between GCs and suppliers or you're ready to stop flying blind and start making confident business decisions — this one's for you.

Bid leveling is handled differently in nearly every company, with plenty of confusion and no clear standard across the industry. After a recent pre-con roundtable webinar on the topic, Gareth McGlynn sat down with Dan Shaw, CEO & Co-Founder at Bridgeline, at Advancing Preconstruction in San Diego to get straight answers on how technology can simplify this essential step.Discussion Highlights:Automating Bid Leveling: How Bridgeline handles the data movement so teams can spot scope gaps faster.Real-World Impact: What Bridgeline's traction at APC 2025 reveals about industry demand.AI Features: Where artificial intelligence fits into the process.Value for Owners and Subs: The benefits beyond just GCs.Looking Ahead: What's next for Bridgeline in preconstruction tech.To connect with Dan Shaw, You can check out his Linkedin: https://www.linkedin.com/in/danshaw1/For more conversations with innovators shaping the future of preconstruction, subscribe to The Preconstruction Podcast.

23.07.25 Pt 2 - Gareth Cliff is joined by actress and presenter Ceylonia Bekker for a thought-provoking chat on gender identity, societal shifts, and whether we're becoming detached from reality. They unpack the influence of non-binary representation on youth, reflect on the wild legacy of Ozzy Osbourne, and Ceylonia delivers a one-of-a-kind GCS-style weather report. The Real Network

Greg Cote Show podcast: Personal questions from listeners and sometimes poignant answers in new segment called, “Get To Know Your Greg.” Plus Coldplay concert-cheaters, exciting book news, Chris from Vegas & more in new GCS #280, out now! Learn more about your ad choices. Visit megaphone.fm/adchoices

Greg Cote Show podcast: Personal questions from listeners and sometimes poignant answers in new segment called, “Get To Know Your Greg.” Plus Coldplay concert-cheaters, exciting book news, Chris from Vegas & more in new GCS #280, out now! Learn more about your ad choices. Visit megaphone.fm/adchoices

What inspired Karly and Alena to found Hardline and how did their professional journeys shape the company's mission? What are the biggest operational pain points Karly saw construction teams face that technology failed to address effectively? How does Hardline define “on-site tech enablement” and why is this an overlooked opportunity in the broader contech space? What were the early customer signals that validated the need for Hardline's solution? How did time in the field influence Hardline's product design decisions and what constraints did they deliberately build around? Why does Hardline emphasize frontline usability over back-office integrations? How does Hardline think about trust-building with trade partners and GCs in an industry often slow to adopt change? What role did bootstrapping play in refining Hardline's go-to-market strategy and product-market fit? How has the team navigated fundraising and investor education for a company rooted in field operations rather than data analytics? Why do Karly and Alena believe the next wave of construction technology will be shaped by founders with firsthand experience in the trades?Karly Heffernan and Alena Tuttle - co-founders of Hardline, join Proptech Espresso to answer these questions and discuss the decisions to pursue passion at work with tech startups over lucrative established professional careers.

Thai shares the backstory on why one of the world's premier GCs decided to launch innovation and investment platform Diverge, details how Diverge has developed a systematic process to discover, evaluate, operationally mobilize, and invest in AEC innovators, gives a pulse check on where the industry is at balancing the critical human element with advancements in robotics and AI automation, and finally shares what aspects Diverge is looking for when it comes to making investments directly into innovators they find a fit with.  

Greg Cote Show podcast: Greg reviews catnip tea, Chris sniffs smelling salts, a major scandal is revealed in last week's Family Olympics & more in the new GCS #279, out now! Learn more about your ad choices. Visit megaphone.fm/adchoices

Greg Cote Show podcast: Greg reviews catnip tea, Chris sniffs smelling salts, a major scandal is revealed in last week's Family Olympics & more in the new GCS #279, out now! Learn more about your ad choices. Visit megaphone.fm/adchoices

Fletcher and Chad dive deep into one of the most critical and often overlooked challenges in scaling a commercial construction business: taking the estimating hat off the owner's head. They explore: Why owners must eventually delegate estimating to scale effectively. The two main paths: grow an estimator internally vs. recruit one from a competitor. Growing your own estimators: Preferred degrees, expected timeline (3–5 years), and how to differentiate between technical estimating and executive pricing strategy. When to hold on to pricing and sales as an owner even after hiring an estimator. Outsourcing and offshoring estimating work: what works for trades, what doesn't for GCs, and how relationships remain key. How to attract experienced talent from competitors: understanding the top 3 gripes they have—compensation, lack of influence, and burnout in “bid factories.” Recruiting strategies: From warm outreach and pain-point probing to long-game relationship building with high ROI. Key Takeaways: Investing in the right estimator—whether a junior you train or a seasoned pro—can unlock millions in revenue growth. Don't confuse estimating with pricing or sales. Each has a distinct role and impact. Treat outsourced/offshored team members like internal staff: communicate, manage, and integrate them thoughtfully. Pay and empower your estimators—they're often your #1 revenue generator.  

Ben Whybrow returns for part two of our conversation, and this time we dive even deeper into the art—and science—of clinical communication. From the way stories create emotional buy-in to how AI could reshape patient interactions, Ben brings insight, humor, and clarity to the complexities of modern healthcare. We break down what makes reassurance effective (or not), how to communicate with patients who don't agree with your clinical narrative, and why understanding beliefs is just as important as understanding symptoms. Ben also shares his take on the NHS's AI roadmap and how future clinicians may have to adapt to tech-based frontlines. Whether you're a new grad or a seasoned clinician, this episode is filled with actionable strategies to improve how you connect, explain, and empower.

What happens when we stop treating communication as a soft skill and start recognizing it as the core of effective patient care? In this episode, I talk with UK-based physio and medical communication educator Ben Whybrow about why connection, tone, and storytelling matter more than ever in healthcare. Ben shares how his journey through persistent pain care and teaching at Cambridge Medical School led him to a powerful realization: if your patient doesn't feel heard, your plan won't work. We dive deep into motivational interviewing, emotional intelligence, the parallels between sales and healthcare, and why open-ended questions are the real clinical superpower. Ben also unpacks the cultural shift toward more psychologically informed care, and how students and seasoned clinicians alike can improve outcomes by asking better questions. This episode is packed with insight, perspective, and plenty of British charm.

In this episode of The Abstract, host Tyler Finn sits down with Andrew Epstein, General Counsel of Demandbase, for a candid conversation on building a legal career rooted in curiosity, intentionality, and creative risk-taking. From starting his career in the GC's office of the Washington Nationals to handling high-stakes spinouts at LiveRamp, Andrew shares how he made bold choices, built trust across functions, and scaled legal teams strategically. He dives deep into building legal ops, leveraging AI thoughtfully, and what it really takes to thrive as a first-time GC. A must-listen for in-house leaders, aspiring GCs, and legal professionals navigating a rapidly evolving legal landscape.Read detailed summary: https://www.spotdraft.com/podcast/episode-107TopicsIntroduction – 00:00Andrew's intentional path to law school and first job at a GC's office – 02:28Working for the Washington Nationals and using that experience to stand out – 04:38Choosing O'Melveny for its cross-office structure and California links – 08:10From Capital Markets to Privacy: Why Andrew Left Big Law for In-House at LiveRamp – 09:49Managing complex transactions: M&A, spinout from Axiom, NYSE listing – 17:18Privacy, Adtech, and Proving Your Value in a Changing Legal Team – 22:04Getting hired as GC at Demandbase through cross-functional trust – 27:33Scaling the legal team intentionally for IPO readiness – 29:41Growing as a first-time GC through peer mentorship – 32:43Building a lean, flexible team that integrates AI and legal ops – 35:35Encouraging AI experimentation over shiny tools – 40:08Rapid-fire Question – 46:04Connect with us:Andrew Epstein - https://www.linkedin.com/in/andrew-epstein-3b22a471/Tyler Finn - https://www.linkedin.com/in/tylerhfinnSpotDraft - https://www.linkedin.com/company/spotdraftSpotDraft is a leading contract lifecycle management platform that solves your end-to-end contract management issues. Visit https://www.spotdraft.com to learn more.

What does it look like when a general counsel doesn't just adopt AI—but rewires her entire legal function around it? In this episode, Mary O'Carroll sits down with Shannon Thyme Klinger, Chief Legal Officer at Moderna and President of Moderna Charitable Foundation. Named by the Financial Times as one of the most innovative GCs of the past two decades, Shannon is reshaping what it means to lead a legal team—and a profession—through profound change. In this episode: “AI won't replace lawyers, but…” Shannon lays out her bold vision: why lawyers who don't harness AI may get left behind—and how her team at Moderna is using GPTs, reasoning models, and agents to transform everything from contracts to compliance. From Skepticism to Buy-In: How Shannon got a room full of reluctant legal leaders to see AI's potential—by showing, not telling. The Self-Service Revolution: Why Moderna's business teams now use AI-powered contract tools to answer 90% of their questions—freeing legal to focus on higher-value work. Fearless Experimentation: The mindset shift that changed everything: fail fast, learn faster. Beyond Legal: Why Shannon sees legal ops as a strategic engine, not a back-office function—and how her team is training other departments to work smarter with AI. The Big Picture: Shannon's take on the future of legal—what's at risk, what needs to change, and why it's time for GCs and law firms to rewrite the playbook. If you've ever wondered what real legal transformation looks like—led from the top, grounded in purpose, and driven by tech—this conversation is your blueprint. Follow Mary on LinkedIn Rate and review on Apple Podcasts

Greg Cote Show podcast: It's Greg vs. his 7-year-old granddaughter in swimming, rock-climbing and three other competitions in a one-of-its-kind Family Olympics. Listen or watch only on the new GCS #277, out now! Learn more about your ad choices. Visit megaphone.fm/adchoices

Greg Cote Show podcast: It's Greg vs. his 7-year-old granddaughter in swimming, rock-climbing and three other competitions in a one-of-its-kind Family Olympics. Listen or watch only on the new GCS #277, out now! Learn more about your ad choices. Visit megaphone.fm/adchoices

A full review of the 2nd Men's Test between England and India as the visitors square the series 1-1. Plus, should England play Jofra Archer in the 3rd Test? Jimmy's travel woes, The County Grind and having a blast in the Blast. Plus we're live (ish) from The Crucible Theatre with snooker, GCS and a special Yorkshire edition of ‘Meet or No Meet'.

What if the legal system punishes the victim instead of the attacker? That question drives Andy Lunsford, founder and CEO of BreachRx, to rethink how companies prepare for and respond to data breaches.In this episode, Andy joins host Tyler Finn to share his journey from litigation consultant to legal tech entrepreneur—and why he believes incident response should be treated like any other core business process. Separating privileges from factual records to rethinking executive liability, Andy offers practical insights for legal counsels navigating a regulatory maze, rising risk, and increasing accountability.Read detailed summary: https://www.spotdraft.com/podcast/episode-105 Topics Introduction – 00:00Andy's path into privacy law: From philosophy to shaping early FTC breach cases—02:07The shift from rare black swan breaches to everyday business risk—6:19How GDPR's 72-hour rule changed incident response expectations – 08:54Founding Beacon Group: bridging litigation, incident response, and expert testimony—13:53The law punishes victims: why breach response is legally broken—16:53Defending the defenders: Mental toll and leadership under breach pressure—21:00Personal Risk in Cybersecurity: Why CISOs and Legal Leaders Need Protection Too – 22:48How GCs Can Prepare for Breaches: Building Systems, Not Just Plans—27:28Rising executive accountability: how GCs can protect their teams and companies—32:23From legal consultant to tech CEO: building BreachRx as a category-defining platform—34:49The challenge of early-market education and building industry standards—40:52Rapid-fire Questions—42:35 Connect with us: Andy Lunsford - https://www.linkedin.com/in/andersonlunsford/ Tyler Finn - https://www.linkedin.com/in/tylerhfinn SpotDraft - https://www.linkedin.com/company/spotdraft SpotDraft is a leading contract lifecycle management platform that solves your end-to-end contract management issues. Visit https://www.spotdraft.com to learn more.

Greg Cote Show podcast: We celebrate the Florida Panthers' second straight Stanley Cup championship and invite comedian Brad Williams on to explain why he slammed Greg on a hockey podcast over his Connor McDavid opinion. That and lots more on new GCS 276, out now! Learn more about your ad choices. Visit megaphone.fm/adchoices

Greg Cote Show podcast: We celebrate the Florida Panthers' second straight Stanley Cup championship and invite comedian Brad Williams on to explain why he slammed Greg on a hockey podcast over his Connor McDavid opinion. That and lots more on new GCS 276, out now! Learn more about your ad choices. Visit megaphone.fm/adchoices

Dr. Katie Wadland, PT, DPT, GCS's entrepreneurial journey is a testament to adaptability and patient-centered care. What began as a pandemic-era pivot while homeschooling her children transformed into Healthy Aging Physical Therapy, a robust 20-person mobile practice specializing in geriatric and neurological rehabilitation. Her practice emerged from a critical healthcare need, offering innovative at-home therapy services that prioritize patient accessibility. Unlike traditional clinical models, Wadland created a flexible business approach that allows therapists to manage their own schedules while maintaining high-quality care standards. Financial sustainability came through a strategic blend of insurance-based and wellness services, with approximately 70% of revenue from Medicare and 30% from wellness programs. By maintaining transparent financial practices and implementing a profit-sharing model, Wadland cultivated a collaborative team culture that values both professional growth and work-life balance. A key differentiator in her practice is the emphasis on continuous learning and interdisciplinary collaboration. Therapists are encouraged to co-treat, leveraging individual specialties to provide comprehensive patient care. This approach not only enhances clinical outcomes but also creates a supportive professional environment. Wadland's success underscores an important healthcare entrepreneurship principle: innovative practices can thrive by remaining patient-focused, adaptable, and committed to both clinical excellence and team development. Her model offers a compelling blueprint for healthcare professionals seeking to reimagine traditional service delivery. FB: @HealthyAging PT  IG: @HealthyAgingPT  Web: www.HealthyAgingPT.com

Greg Cote Show podcast: Florida Panthers one win away from immortality, plus Inter Miami, NBA Finals and Heat/Durant. Also, Greg debuts a new segment, “Worldwide Randomness of Life,” & lots more on new GCS 275, out now! Learn more about your ad choices. Visit megaphone.fm/adchoices

Greg Cote Show podcast: Florida Panthers one win away from immortality, plus Inter Miami, NBA Finals and Heat/Durant. Also, Greg debuts a new segment, “Worldwide Randomness of Life,” & lots more on new GCS 275, out now! Learn more about your ad choices. Visit megaphone.fm/adchoices

Ever consider specializing deeper into an aspect of neuro? Wonder what it's like to dive deep into a subset of the neuro population and sharpen your practice? In today's show, host Erin Gallardo, PT, DPT, NCS interviews Andrew Doubek, PT, DPT, GCS, NMD about his recent experience going through an accredited movement disorders fellowship program at the Ohio State. In the show we talk about the details of what the fellowship was like from the schedule, mix of experiences, requirements and types of patients. Andrew shares his insights and words of wisdom to anyone considering a fellowship.   Plus, with documentation efficiency being top of mind for so many clinicians, Andrew generously shares his handout of smart phrases crafted from the Clinical Practice Guidelines that you can plug into your assessments and progress notes to ensure you're targeting the key aspects needed in your notes in less time. Download the smart phrase guides here! PD CPG smartphrase.docx FND smartphrase.docx Core outcomes smart phrases.docx

When legal ops meets the AI data revolution, what does it actually look like on the ground? In this episode, Mary O'Carroll sits down with Aaron Bromagem, Head of Legal Operations at Snowflake, to talk about what it means to lead legal ops inside one of the top AI and data companies—and why the role today is barely recognizable from just a few years ago. Aaron shares how his team is navigating breakneck change, massive expectations from leadership, and a vendor landscape that's expanding faster than anyone can track. If you've ever felt like your strategy gets outdated before you even finish writing it down, this one's for you. In this episode: Navigating Uncertainty: Aaron opens up about what it's like to lead in an environment where priorities shift every quarter—and why nimbleness beats planning. GCs as Technologists: The modern general counsel is demanding more data, faster delivery, and deeper insights. Here's what that means for legal ops. The Rise of the Legal Data Model: How Snowflake built a system to turn legal operations data into reliable enterprise intelligence—and why it's powering product features now. Prompt Engineering vs. Agent Workflows: As AI evolves, are we moving from writing prompts to building complex legal workflows powered by agents? The Vendor Maze: Why every legal tech vendor says the same thing—and how Aaron separates the useful from the fluff. A New Profile for Legal Ops: Technical backgrounds, data fluency, and an operations-first mindset—Aaron and Mary discuss how the ideal candidate is changing. If you're in legal ops and feel like you're barely keeping up with the pace of change, you're not alone. But as Aaron shows, with the right mindset and tools, there's huge opportunity in the chaos. Follow Mary on LinkedIn Rate and review on Apple Podcasts

Greg Cote Show podcast: Hockey podcaster Pete Blackburn called Greg a “senile old man” for his “McOverrated” nickname for Connor McDavid. Now Blackburn faces the music as a guest on Greg's latest episode. Plus Greg's colonoscopy & lots more on the new GCS 274, out now! Learn more about your ad choices. Visit megaphone.fm/adchoices

Greg Cote Show podcast: Hockey podcaster Pete Blackburn called Greg a “senile old man” for his “McOverrated” nickname for Connor McDavid. Now Blackburn faces the music as a guest on Greg's latest episode. Plus Greg's colonoscopy & lots more on the new GCS 274, out now! Learn more about your ad choices. Visit megaphone.fm/adchoices

This episode is a re-run. It was originally published in October 2023.Most contractors have no idea how to actually get paid when a client goes under.There's a hidden game happening behind the scenes — and the ones who know how to play it walk away with their money while everyone else gets left out.It's not about hoping, chasing, or filling out the forms they hand you — it's about knowing how to work the system to your advantage.If you're in construction and you want to survive what's coming, you can't afford to miss this.Listen now and learn the moves that separate those who get paid from those who get wiped out.Struggling with unfair contracts or slow payments in construction? With 6,000+ contracts reviewed and $20 billion in contracts managed, Quantum Contracts' proven framework is designed to help you negotiate fair contracts, secure faster payments, avoid disputes, and improve cash flow.Don't let contract issues hold you back—gain the confidence to focus on growing your business. Ready to take control and make more profit per project?Click here to IMPROVE your contracts using the Quantum Contract System: quantumcs.co/Yt2025Click here to BOOST your profit margins up to 15%: quantumcs.co/YtO3SimpleChangesClick here to GAIN expert advice weekly for FREE: quantumcs.co/YTNewsOptInTimestamps:(2:29) - It's a bit of an epidemic of construction companies going out of business(3:51) - There's two things has been scarce(5:48) - What the GCs and main contractors tend to do is they squeeze people's cashflow in order to make a deal(6:07) - How do we keep our cashflow alive? How do we make sure that we get paid?(8:01) - Basically, you want to kill them with paperworkDISCLAIMER: The content of this podcast does not constitute legal advice, is not intended to be a substitute for legal advice, and can not be relied upon as such. You should seek legal advice or other professional advice in relation to any matters you or your business may have.Follow our Socials and let's get connected! ⤵️⁠⁠⁠⁠Facebook⁠⁠⁠⁠ | ⁠⁠⁠⁠LinkedIn⁠⁠⁠⁠ | ⁠⁠⁠⁠YouTube⁠⁠⁠⁠ | ⁠⁠⁠⁠Instagram⁠⁠⁠⁠ | ⁠⁠⁠⁠TikTok⁠⁠⁠⁠ | ⁠⁠⁠⁠Twitter

Briana Partee isn't just building a PT curriculum—she's creating safer, more human-centered spaces in both academic and clinical settings. In this conversation, we talk about how Briana's journey from treating complex trauma in underserved urban communities to teaching in the med school classroom shaped her core philosophy: relationships matter more than rules. She shares how she builds trust with her students, makes professional networking feel natural, and balances bold leadership with empathy. We also dive into how strategic relationship building helped her land jobs through casual hallway conversations and why listening and curiosity are the most underrated skills in healthcare education. This one is full of real talk, emotional intelligence, and the exact steps students and educators can take to build meaningful professional networks.

Treating individuals with ataxia is challenging for many reasons. Having some key insights from the literature is just what you need! That's why on this week's episode Erin Gallardo, PT, DPT, NCS interviewed Dr. Jeannie Stephenson, PT, PhD, MS, MCS and Dr. Staci Shearin, PT, PhD, NCS, GCS to discuss their research and clinical experiences in treating ataxia. The speakers recently presented a webinar inside NeuroSpark for members and the takeaways were so good we had to bring them on the podcast to share more! In the episode you'll learn their insights on various types of ataxia, effective therapeutic approaches, and the importance of intensive task-specific training. They'll debunk common misconceptions such as the most effective approach to training and whether or not weighting is a good idea. The answers may surprise you. They also provide practical advice for clinicians on using assistive devices, outcome measures, and external cues to enhance patient treatment and support. This episode is an informative resource for anyone interested in improving mobility and the quality of life for individuals with ataxia. Want to dive deeper into treating ataxia and get continuing education credits? Good news! We've recently updated the Ataxia Masterclass for PTs and OTs with 3 all NEW modules for a total of 6.25 contact hours, including the webinar mentioned in the episode by Dr. Stephenson and Dr. Shearin! Get it here today.

Let's get something straight: the job of General Counsel has left the building. Today's GCs aren't just legal advisors, they're business architects, transformation leaders, and culture drivers. And if your legal team is still playing defense, you're losing ground. In this episode, Lisa Mather and Tim Fraser, two of the most forward-leaning legal execs in the game, pull back the curtain on how they're redefining the GC role from the center of the business. What you'll walk away with: Why Legal Ops is outgrowing its old box and becoming strategic leadership. How the best GCs are operating at “120%” by speaking the language of margin, growth, and product. The mindset shift from “risk management” to “value creation” and what that means for your next hire.

What happens when an autistic professor, life coach, and content creator sets out to reframe how we view learning? Dr. Sol Smith joins me to unpack the systems that fail neurodivergent learners—and how we can change them. We dive into his new book, The Autistic's Guide to Self-Discovery, explore the stigma around accommodations, and challenge the ways schools misunderstand intrinsic motivation. Sol breaks down why traditional education rewards masking, how burnout shows up in students, and how educators can create spaces where all learners feel seen. We also talk about his coaching philosophy, the Neurospicy Community he founded, and how embracing neurodivergent thinking can revolutionize classrooms, careers, and communication. If you're ready to challenge the norms and create a more inclusive world—this episode is your invitation.Learn more about our guest at:

Welcome back! In this episode, we're diving deep into something we all think we know, the Glasgow Coma Scale. The GCS has been a fundamental part of assessing patients with altered consciousness for over 50 years. You'll find it in trauma scores, neurology exams and practically every prehospital and ED handover. But here's the thing, is it as reliable and useful as we think? In this episode, we'll explore the origins of the scale, what it was designed for and how it's been used (and maybe misused...) since. We take a look at how reproducible it really is, particularly when different clinicians score the same patient. Spoiler alert: it's not always as consistent as you might hope! We'll also unpack the individual components; eyes, voice, motor and ask if they all carry equal weight, or are some more prognostically useful than others? Because a GCS of 4 isn't always the same GCS of 4, depending on how you get there… We'll be looking at real-world implications, how we make decisions around airway management, imaging, and referral, all based on that one number. So whether you're in prehospital care, the ED, or intensive care - stick with us as we try to answer the question: is the GCS still doing what we need it to, or is it time to move on? Once again we'd love to hear any thoughts or feedback either on the website or via X @TheResusRoom! Simon, Rob & James

This is a free preview of a paid episode. To hear more, visit davidlat.substack.comWelcome to Original Jurisdiction, the latest legal publication by me, David Lat. You can learn more about Original Jurisdiction by reading its About page, and you can email me at davidlat@substack.com. This is a reader-supported publication; you can subscribe by clicking here.I'm very proud of the guests I've hosted on the Original Jurisdiction podcast, who are some of the most interesting and influential figures in the world of law. But I recently noticed a significant gap in their ranks: I've never hosted the general counsel or chief legal officer of a publicly traded company.To remedy this, I went big: I interviewed Sandra Leung, who recently stepped down as executive vice president and general counsel of Bristol Myers Squibb (BMS), the biopharmaceutical giant that's both a Fortune 100 and S&P 100 company. Sandy worked for BMS for almost 33 years, 18 of them as GC—so she's an expert on the crucial role of in-house counsel, with lots of wise advice for GCs and CLOs. At the same time, as a former GC, she was willing to address hot-button topics that many sitting GCs might steer clear of—such as the Trump administration's executive orders targeting law firms, including how these orders should affect the thinking of GCs when considering which law firms to hire as outside counsel.This interview is also timely because May is Asian American, Native Hawaiian, and Pacific Islander (AANHPI) Heritage Month—and Sandy, a past president of the National Asian Pacific American Bar Association (NAPABA), is a longtime leader in the AANHPI community. In our conversation, we discussed why she has devoted so much of her time and energy over the years to advancing diversity—and why she believes it remains essential for organizations, despite the backlash against DEI.Thanks to Sandy for her time, insight, and many years of service to the legal profession. And congratulations to her on a long and successful tenure as GC.Show Notes:* Sandra Leung bio, NAPABA* Bristol Myers Squibb GC to Retire After 33 years With Drugmaker, by Chris O'Malley for Corporate Counsel/Law.com* Bristol-Myers GC Sandra Leung To Retire After 33 Years, by Christine DeRosa for Law360Prefer reading to listening? For paid subscribers, a transcript of the entire episode appears below.Sponsored by:NexFirm helps Biglaw attorneys become founding partners. To learn more about how NexFirm can help you launch your firm, call 212-292-1000 or email careerdevelopment at nexfirm dot com.

The Trump administration's attacks on law firms are having ripple effects on the general counsel whose companies employ those firms. Top attorneys at many large companies may be considering whether to switch the firms they use as outside counsel, according to Bloomberg Law reporter Brian Baxter. In some cases, GCs don't want to work with a firm that's under attack from President Donald Trump; in other cases, they may feel uncomfortable that the firm struck a deal with the White House. On this episode of our podcast, On The Merits, Bloomberg Law editor Jessie Kokrda Kamens speaks with Baxter about what GCs are telling him and why they may be ready for a change. Kamens also speaks with Sara Kropf, partner at the firm Kropf Moseley Schmitt, about which types of companies are most likely to want to switch firms and why actually doing this is much harder than it seems. Do you have feedback on this episode of On The Merits? Give us a call and leave a voicemail at 703-341-3690.

Dr. Erson Religioso—aka Dr. E—has been in the PT game for over two decades, and he's experienced just about every high and low the profession can offer. In this candid conversation, we dive into his transformation from a manual therapy "guru in the making" to a humble coach focused on empowering patients. Erson shares his journey through academic elitism, ego-driven learning, and eventual cognitive dissonance that led him to radically rethink how he practices, teaches, and communicates with patients. We talk about the origin of his eclectic approach, the power of simplification over complexity, and how clinicians can thrive by embracing mentorship, reflection, and evidence-based evolution. We also dig into his business ventures—from creating the EDGE Mobility System to building a thriving online education platform—and how social media changed the game for him (and what changed when it all came crashing down). Whether you're a new grad, a seasoned clinician, or somewhere in between, this one's packed with lessons you don't want to miss.Learn more about our guest at:

We dive deep into the essential elements of launching major construction projects, focusing on the crucial pre-construction planning that prevents costly surprises and unhappy clients.• Determining jurisdiction (city vs. county) is the first critical step in understanding permit requirements• Professional expertise needed often includes structural engineers, civil engineers, arborists, and MEP specialists• Foundation work and excavation represent the largest variables in estimating with potential for significant cost swings• Utility connections require careful planning for water, power, gas/propane, and septic systems• Implementing a structured pre-construction due diligence process protects both contractors and clients• Transparent client communication about potential variables and change orders builds trust• Construction logistics planning prevents unexpected property damage and restoration costs• Leveraging subcontractor expertise helps create accurate preliminary estimates• Experience is crucial - new contractors should work under established GCs before taking on large projects independentlyCommunication is key and education is how you get customers to not be upset with you. When clients understand the process, they become partners rather than adversaries when challenges arise.Struggling to grow your contracting business? The Foundations Program is designed to help contractors break free from the chaos and build a business that runs smoothly. You'll get a customized training program, 1-on-1 coaching, and access to a full paperwork database—including contracts and the Client Engagement Agreement. Join the Foundations Program today!

In this episode, we're joined by Chelsea Burkett, Deputy Program Director with AECOM[00:01:13] Meet Chelsea BurkettChelsea introduces her role with Aecom and the scope of Austin ISD's massive bond program.[00:02:29] GMP 101A foundational look at GMP pricing and how it supports collaborative delivery models.[00:03:37] Early GC InvolvementWhy selecting general contractors early creates synergy and reduces surprises.[00:05:23] Community-Driven Design = Scope Creep?How community input shapes schools—and complicates budgets.[00:06:38] What's in a GMP?Chelsea walks through what the contract amendment includes and how it's executed.[00:08:49] Staying in BudgetThe bond book, voter expectations, and how cost alignment is maintained.[00:11:13] Supply Chain ChaosMaterial pricing, long lead times, and how GCs manage risk today.[00:15:24] The Open Book AdvantageFull transparency into sub bids, contingencies, and value engineering.[00:17:02] The Grading GameHow GCs and subs are evaluated—points, interviews, and all.[00:20:28] Risk, Clarifications & AllowancesUnpacking who owns what risk in complex multi-GMP projects.[00:24:07] Liquidated Damages & DeadlinesWhy hitting school opening day is non-negotiable—and risky.[00:30:12] The Art of NegotiationNavigating owner–GC–architect dynamics for long-term project health.[00:34:08] Tariffs & Steel ShockwavesThe ripple effects of global politics on your jobsite.[00:36:09] Fee StrategyHow GCs compete on cost and credentials—and when they ask for more.[00:37:03] Chelsea's Pain PointsWhy early communication is everything in GMP negotiations.[00:41:19] Use the PMIS!Advice to subs: use project management systems to get seen and heard.[00:43:14] People MatterHow staffing and turnover shape success across multiple projects.[00:46:00] Smart Strategy ≠ Low BidThe delicate dance of rewarding excellence while staying fair.[00:48:35] Megaphone MomentChelsea's call to the industry: prioritize relationships over ego.Go build something awesome!CHECK OUT THE PARTNERS THAT MAKE OUR SHOW POSSIBLE: https://www.brospodcast.com/partnersFIND US ONLINE: -Our website: https://www.brospodcast.com -LinkedIn:   / constructionbrospodcast   -Instagram:   / constructionbrospodcast    -TikTok: https://www.tiktok.com/@constructionbrothers?lang=en-Eddie on LinkedIn:   / eddie-c-057b3b11   -Tyler on LinkedIn:   / tylerscottcampbell  If you enjoy the podcast, please rate us on Apple Podcasts or wherever you listen to us! Thanks for listening!

In this episode of the Building Texas Business Podcast, I sit down with Jacob Robinson, the founder of Dig World, a construction-themed amusement park. Jacob's journey from owning a commercial cleaning business to launching a theme park was inspired by his son Pierce's courage in overcoming a severe illness. Jacob shares how this personal experience drove him to create a space where families can make lasting memories by operating real construction equipment. We also explore Jacob's unexpected invitation to appear on Shark Tank, which initially seemed too good to be true. Jacob describes the rigorous preparation process for the show and how securing a deal with Robert Herjavec provided significant exposure and credibility for Dig World. This experience sparked interest in franchise opportunities nationwide, propelling the business forward. However, Jacob's path has not been without challenges. He reflects on the operational setbacks faced during Dig World's grand opening and the importance of resilience in entrepreneurship. Jacob emphasizes learning from these failures and the need to be patient and ready for success. Throughout the episode, Jacob discusses his leadership evolution, focusing on servant leadership and building a passionate, customer-focused team. He highlights the importance of creating a culture of trust and creativity to ensure a safe and memorable experience for all visitors. Jacob remains committed to expanding DigWorld while offering an affordable alternative to traditional family outings. SHOW HIGHLIGHTS I discussed Jacob Robinson's inspiring journey from running a commercial cleaning company to founding Dig World, a construction-themed amusement park inspired by his son Pierce's battle with a severe illness. Jacob shared the story of how an unexpected email invitation led to his appearance on Shark Tank, which resulted in a significant deal with Robert Herjavec and propelled Dig World into the national spotlight. We explored the challenges faced during Dig World's opening day, highlighting the operational setbacks that resulted in temporary closure and how these experiences taught valuable lessons about patience and readiness. Jacob explained the development of custom technology to enhance safety and functionality in the park's machinery, ensuring a secure and manageable experience for visitors operating real construction equipment. We discussed the importance of building a passionate and customer-focused team, emphasizing a culture of creativity and care that enhances the visitor experience and supports the company's mission. Jacob described his evolution from a fear-driven leadership style to one centered on servant leadership, focusing on resilience and motivating his team positively through setbacks. As Dig World plans for expansion, Jacob remains committed to offering an affordable, enriching alternative to traditional family outings, while also contemplating new mascots and improvements to machinery safety. LINKSShow Notes Previous Episodes About BoyarMiller About Dig World GUESTS Jacob RobinsonAbout Jacob TRANSCRIPT (AI transcript provided as supporting material and may contain errors) Chris: Jacob, I want to welcome you to Building Texas Business. Thanks for taking time to come on the podcast. Jacob: No, thank you. I'm so honored to be here. Chris: So we can see from behind you. You know Dig World's your company. Take a minute to tell the listeners what Dig World is. What do you do? What are you known for? Jacob: Yeah, great question. So we are a construction theme park where we allow kids and adults to operate real construction equipment. So we let them drive real skid steers, real excavators, real UTVs would take you up and boom lifts, the whole deal. And the only thing is you need to be three years old or older. And so we truly are a fun family theme park, but we allow you to operate real construction equipment. Chris: Wow, I mean, that's amazing Real construction equipment. I can't wait to get into more of the details behind that, but first I have to ask you what was the inspiration to start a company like this? Jacob: Yeah, it's crazy. You don't wake up with a dream every day to start a construction theme park. Chris: Yeah, maybe a construction theme park, but not one where a three-year-old can operate. That's right. Jacob: That's fair? That's fair? Well, no. So we, my wife and I, were blessed. We have three amazing kids. We have nine-year-old, a five-year-old and almost a two-year-old, and so life is good and hectic right now. But my nine-year-old son, pierce, was born in 2015, a happy, healthy baby boy, and life progressed just normally and just fine. And then, in 2017, one morning on a Saturday morning, my wife found him in his crib unconscious and after rushing him to the hospital, we learned that he had contracted bacterial meningitis. We weren't sure if he was going to make it through the weekend, but the Lord had different plans. He was in a coma 12 days and we were in the hospital 75 days. And when we left the hospital, pierce left with a whole host of issues he's nonverbal, he's epileptic, he's deaf in both ears, you know, wheelchair and mental capacity of call it maybe a one-year-old, but but he is a happy little boy and, as I was telling somebody else, you know Pierce sees the world the way that we should all see the world. He doesn't see your skin color. He doesn't see your income. He doesn't see what car you drive. As long as you hang out with them, you've, we could bring people together. You know, you conceptually always understand that life is short, but when you're faced with something like that, you really understand that life is short and precious and so you want to bring people together and create memories and have good times and not just look up and say, man, all I did was work for 40, 50 years. And here I am, and so we had this idea. You know, as I told somebody, we're pretty good arrogant Texans. We thought we could build a theme park. It couldn't be that hard, right. And man, we were wrong and we'll get into that, I'm sure, at some point in the show. But Pierce's always loved construction equipment garbage trucks, dump trucks, really thinking that whole, everything in that category. And so we said, hey, we really think we could build a theme park where kids could actually come and operate real construction equipment. And for the listeners out there, some of you may be thinking, oh, this must be some toned down version. No, these are real. These are 3027s, these are 305s, these are 243 skid steers, and so these are the real deal that we have re-engineered to where it's safe, but these are the real deal that you get to operate the park. So that's how we got started. Pierce is the inspiration behind the park, the inspiration behind really a lot of things that I do in life, and bringing people together to create memories that last a lifetime. Chris: My gosh, I mean what? I mean? That's a mic drop story, jacob. I mean, you know, blessings to you and Pierce and your whole family. I hope to get the chance to meet him one day. Yes, he's the coolest member of our family. So, yes, that is amazing. So, wow. I love the inspiration and the story and this whole idea of bringing people and families together for those memories. So were you in the construction business when you started this, or what? Jacob: were you doing? I would say yes and no. I had a commercial cleaning company. I started in 2015. That was my job. We just recently sold that business and where we started that business was in the construction cleaning space. So anytime a general contractor would go and build a big building or a hotel or an office building, we would come in, we would work for the general contractor and we would do the final clean on that building. So I was kind of in the construction space. We, you know we answered to GCs all day, but I am not a construction guy by trade. I was an ag major at Texas A&M, so I was a janitor turned theme park guy. So it's been a very interesting career, as you can ask my CPA wife from all the meandering roads that we've taken. Chris: Yeah, so you know we're on inspiration. So then let's yeah, let's kind of dig into what a lot of entrepreneurs and business owners you know face is that first step right Of actually getting the courage to, to chase that dream. So let's take us back to that. What was that like? You know what were, you know what were the first steps like, what were the feelings? Like? How'd you convince that CPA wife that you know CPA wife that this wasn't quite as crazy as it sounded? Jacob: Yes, I'm not sure, when we crossed that line that the craziness went out the window. We may have been there for a couple of years, but I would say to those entrepreneurs out there it's easy to say and it's cliche to say, but everybody sees the end of the story, everybody sees Dig World. Now We've been open, we're on Shark Tank, we're franchising. You know everybody's going ah, great idea. Listen, that was not the case when we first started. We went back and counted. I had roughly 248 pitch meetings where they told me no, that I was crazy, it was never going to work. Nobody's ever going to come to this, nobody's. You know, it's not safe All these kinds of things. And so 248, it's a lot of meetings. It's a lot of meetings. It's a lot of no's. It's a lot of no's. To keep coming home and go, no, it was a good meeting. It was a good meeting. What did they give you? Money? Not at all, quite the opposite, but it was a good meeting, right? And so to those entrepreneurs out there that you, you, if you're pounding your head against the pavement and going, man, if one more person tells me no, hey, I've been there with you, I know what that's like. Keep pressing on, keep going. If you have the vision and you have the conviction behind it, I promise you, at some point you are going to find somebody that believes in your vision for no other reason than you've just been at it for so long and you've got conviction behind it that somebody will take a flyer on you. But it was difficult. It was difficult. We started in 2019, and then COVID hit right, and so we told people not only were we the crazy theme park people running around asking people to invest, but then we were the crazy people saying hey, listen, not only are we going to build it, we're going to get a whole bunch of people together. And that messaging wasn't going over very well during COVID, and so you know, we had all of these factors that were not going in our favor. And then, finally, in 21, in 2021, we had a first couple of people start to say yes, and then Domino's started to fall, and then we opened in March of 2022. And, frankly, that was an epic failure, too, that we can talk about as well, but it was a long journey. It was a long journey, and so my encouragement to those that are out there, either on that journey or those that are at the beginning of that journey is take a step, just take a step. Right, do something. Just call somebody and say your dream out loud, right? Call somebody and say hey, listen, I'm going to let a three-year-old drive a skid steer. Right, and the more you start to say it out loud, the better that muscle is going to become being flexed. And then, all of a sudden, you're going to be the confident person that walks in the room and goes no, yeah, of course we're going to put a three-year-old on skid steer. We're going to let them drive an excavator. We're going to have birthday parties here, and then, hey, guess what they? But that theme of just take the step, just do it just go for it. Chris: No one's ever going to believe it as much as you do, so you got to have that passion and belief and eventually you will find someone to get behind you, and then it's on you to deliver. Right, that's right, that's right, that's exactly right. So I do want to get to the story on the opening, but I have to ask you mentioned it earlier, so how did the Shark Tank thing come about? How did you, how'd you wind up on Shark Tank? Let's talk a little bit about that experience and what that was like. Jacob: Yeah, an amazing experience, you know, it just was fantastic all around. An exhausting experience nonetheless, but it was a fantastic experience. You know, we were very blessed. One day I was sitting at my computer and we got an email to our info account and said hey, would you consider being on season 16 of Shark Tank? And clearly we thought it was a joke, right, and clearly thought something was going to be hacked if I responded to it. Chris: Don't click the attachment right, that's right, that's right. Jacob: All of a sudden our bank account gets hacked. But it was actually one of the producers. She had seen us on Instagram and said, hey, listen, would you be interested? Let's learn more about your business, see if it checks a lot of these boxes. And then that started the whole process. And the process is rigorous and it's long, and your fate hangs in the hands of people that you never get to see or talk to. And you know it goes from one lawyer to another lawyer. None of those lawyers have talked to each other, and so the whole process is very interesting. And then you know the show is true. It's true to form. The only thing scripted about the show is the very beginning pitch that you give, and other than that, it's a free for all. The Sharks don't know about your business, they don't have a flyer on your business, they haven't been given any information. It's truly a live pitch pitching again when I'm like, hey, no, hold on, we got the park open, I don't need to pitch anybody again. Plenty of people have told me no, I don't need, you know, five people on national television to blast me and tell me no. But so when we got there, we did the pitch and we were very blessed it went well. We secured a deal from Robert Herjavec, the tech entrepreneur on the show. He's one of the staple sharks and it's just been a great experience and once there's one of those things that you look up and you really have to sit in the fact that it's one of those once in a lifetime crazy things. And even yesterday I was driving to the grocery store and I sat there and I was like man, this really happened. That's crazy and just trying to enjoy those moments. Chris: Well, and it has to be. I mean, it's great that it worked out and you got, you know, some additional investment from a very seasoned person, but just the notoriety of being on right Open, you know, a lot of eyes to you and had to, you know, you know, increase traction and interest in what you were doing. Jacob: Totally. I think, from even, just you know, foot traffic to the park here in Katy. That that's been tremendous. But then even, obviously, you know we went on the show to sell franchises. That that's our next big hurdle is selling franchises across the country and we have been flooded with requests of franchises to bring people, you know, bring a park to their location, their city. Talking to potential franchisees, it really just just totally gasoline on the fire. Chris: Yeah. So let's go back to the opening. You said March 2022. One of the things I like to talk to people about is let's talk about a failure that you've encountered and most people will tell you can do a whole show on them, right. Literally, I was going to say you don't have enough time on this, but you know you shared that. I guess the opening didn't go so well or something around that. So let's talk about what were some of the failures around that. What did you learn that made you better going forward? Jacob: That's right. You know, I tell people one day when I'm, when I give it, when I give a speech one day at a theme park conference, I'm going to be able to tell people I'm one of the very few theme park operators in the world that has opened a theme park and closed it the same day because it went so poorly. And so you know, I do have that badge of honor with me. So we opened the park too soon and that was a hundred percent my fault, right you too soon, and that was 100% my fault, right? You're trying to you build in these parameters in your head. We got to open this date. We got to do this. You know people are waiting and I really wanted it to be open that Thursday of spring break back in 2022. Could I have waited 48 hours more and would that have fixed our problems? Yes, did I? No, and I think a lot of it was. You know, we had been at this for four years. At this point, we were exhausted and here was the finish line. The finish line was on Thursday and we could do this and everybody's gonna love it. Tickets were sold out there. There was plenty of buzz. You know we were being interviewed from broadcaster. You know I was on NPR and we're doing this interview in this country and all over the US, and there was so much media attention. We had helicopters circling over the park doing filming, getting ready for the opening, and when we opened, man, it was an epic disaster, and the reason it was is I pushed the grand opening. All of our machines were not ready. We had not put on our technology of all the machines, not that we were letting people operate those machines, but we did not have enough time built in to put a computer on this machine, and then this machine, and then this machine. And so what happened is we opened the park to hundreds and hundreds of people and we didn't have that many machines going, and so those hundreds and hundreds of people waited in line for hours and it was just disastrous. And people were angry at me, rightfully so. People wanted to tell me what they thought about me, and rightfully so. The amount of refunds that we issued that day were it was probably dollar for dollar, we probably made $0 that day or just lost money, and so we had to shut the park down. So so I go on, and we, you know we were open. We were going to be open that Thursday, friday, saturday, sunday, and I just canceled everything and said hey, I'm so sorry, we're not going to be open, we'll refund you your tickets or you can come back whenever you want. And, man, people were so mad at us. They were so mad at us. The news was doing coverage about how Dig World closed in less than 24 hours and it was a disaster, an epic failure. And so you know you go home that night and something you had been working for four years, there was no, nothing good about it. There wasn't even. There was no silver lining, like you could be, like well, but no, it was terrible and kids left crying. I mean, just like I said, just terrible. And my wife will tell you that, looking back on that night, she goes hey, I thought I lost you mentally that night, like I thought you were so down in the dumps that night that I didn't know where we were going to go from here. And yeah, I remember the next day waking up, I was trying to, I was going to take my son on a walk and I remember getting halfway out of the neighborhood and having to turn around, got to go back into the office. We've got to go on the offensive here and really try to say hey, listen, we're sorry, let's own the mistake right. Hey, we opened too soon, please come back. And so I think you look at it right and it just was one of those epic failures, and we've had many more along the way, right? Advert Hello friends, this is Chris Hanslick, your Building Texas business host. Did you know that Boyer Miller, the producer of this podcast, is a business law firm that works with entrepreneurs, corporations and business leaders? Our team of attorneys serve as strategic partners to businesses by providing legal guidance to organizations of all sizes. Get to know the firm at boyermillercom, and thanks for listening to the show. Jacob: I was thinking of just trying to figure out how to run a theme park, and we've never run a theme park, but that was one. That's an easy recall when somebody asked me to talk about failure. Chris: Right, like you almost were there right Reliving it that day. Jacob: Oh man yes. Chris: Well, the lesson, though, in that you found the positive and I think it's true in so many different circumstances. We're all going to make mistakes, right, we've made them in the past. One thing certain we're going to make them again in the future, it's owning it right, be this, taking ownership of it, and then kind of committing to do better. I think when you do that, you know what, more times than not, what comes from that is grace. You know people grace to you, and I think that's what it seems like what you've experienced. Right, you owned it, so we're going to do better. The community gave you grace, and when you open back up, they came. Jacob: I think don't pass the blame, Even honestly, even if it's not really your blame, right? People want somebody to stand up and say, hey, it's on me, and I think we don't see that a lot of times in leadership throughout you know, whatever. But people willing to say, hey, that was on me, I'm gonna raise my hand, that was on me. And then the key is forgetting quickly and moving on right and not dwelling which, whatever you do, operate out of imagination, not memory. Right, Don't go back there, sit in those failures operate out of imagination, not memory. Chris: That's a good one. I haven't heard that one before I'm writing it down. Jacob: I would like to take credit for it, but somebody much smarter than me said it, so yeah, right. Chris: So I want to talk a little bit about technology and innovation because, I mean, I know these are, you know, big machinery used out in the construction. There's nothing really innovative about them, but it seems to me that using them in your theme park has to have some innovation and technology to make them safe, as you've described them. So you know, tell us about that. How did you come up with it or did you, or where did you find it? Jacob: it? Yeah, great question. So, yes, yes, all of the above. I know I did not come up with it, I'm not smart enough to write code, but we partnered with an engineer and we said hey, listen, this is what we want to do. We believe this can happen. And what we did, in simplistic terms, we built our own computer to put onto the back of the machine. That goes into its wiring to override a lot of the functionality of it. And so when we call it dig world mode, when the computer's in dig world mode, it is safe. The excavators are stationary, they can't go forward and backwards, they only go certain degrees to the right and left and up and down. Our skid steers are heavily governed, the hydraulics and a lot of functionalities are disengaged. We have kill switches and then we can flip the computer back to normal mode and it's a normal functioning machine. And so really, coming alongside a bright engineering team and building this technology that's our technology and putting it on these machines is really outside the box kind of stuff. And finding somebody that wanted to dream alongside with us was the key to success there. And he's still dreaming alongside with us. I mean he had made a technology upgrade this past week. That's one of those things you look at and you go why didn't we do that three years ago? That makes things a lot, you know not safer, they were very safe it makes it simpler for our team to utilize, and so we're always improving. I think that's the other thing. You know you hear it all the time as an entrepreneur, but as a business owner, one of the things that's very easy to do is get stuck in a rut and go well, we've always done it that way, right? I had a call with my business partner this morning and he's newer to the team and he said well, why are we doing that? And I was like well, honestly, I don't know if we've ever asked that question. I think we've just done it and let's try something new here. And knowing that you don't always have the right answers, and your teammate you may have a high school kid that works for you, like I do that comes to you and goes hey, why, why aren't we doing it like this? Could we do it like this? And you go it's a genius idea, let's do it that way. Yeah, and being okay and putting your pride aside and saying let's change and adapt. Chris: Right. So you're clearly kind of in the entertainment business. Let's talk about building a team right, because I think I mean clearly you've got an internal team there, I guess in the office that's got to run the company, some creativity around it, but then you have another team, that's, you know, customer facing. How have you gone about building kind of each of those teams to try to maximize the company's success? Jacob: Yeah, it's a great question, Thank you. I would say, yeah, our two teams I'd almost kind of say like our corporate team. Right, our corporate team is the X's and O's business focus. How do we grow the franchises? How do we optimize the P&L? And really the key to success there is not to overstate cliches, but like go hire somebody smarter than you and go hire somebody that is great at your weaknesses and then give them the reins to run it. I don't go in your lane, you know how to run it. I trust you explicitly. I've given you the keys of the kingdom because if not, if I'm just going to micromanage you, then why would I even have you on my team? That's demeaning to you. I'm going to end up doing the work anyways because I'm a control freak. So I'm going to go hire somebody that really knows what they're doing and say go, do it right. Or my business partner he oversees a lot of different things, but one of them is the marketing, and today he said hey, listen, do we want to spend here? Do you want to spend here? I think the answer is here. Yep, let's go there right, if you think that's interview going. Hey, this is what we sleep and breathe here. We love the customer, we love that people are here. We're going to love on them and we're going to make memories. Can you do that? And that's what I'm going to hire and fire against. If I see you out there and you're not loving on customers and you're not creating memories that last a lifetime, we're going to ask you to leave. But that's what you know from the beginning. We're going to hire and fire against. Do we love people and are we serving them well? And if we do those things, we're going to build a culture that people start to talk about. And every team meeting that we have, I kick off of hey, today we're going to love people and today we're going to think outside the box, and I know you had, you know, a long week at school. I'm asking you from nine to five today to dig deep and love on people because and when you really frame it up, we get to be a part of something so special and so unique. We get to really be a part of this kid or this family's memory bank, and hopefully in a good way. Right, there are going to be hundreds and hundreds of kids for the rest of their lives that are able to say man, when I was five I had my birthday party at this place called Dig World and I got to drive a real excavator. They're gonna tell that story for their whole life. We get to be a part of that. How humbling is that. And so when you really can set the picture for these kids, what we're doing here is not just a job. We're not here today to collect tickets and put you on a machine and say thank you for coming. We are ingraining ourselves into your memory bank, and when we can take that on in the privilege of that, then, man, we can really sky's the limit. Chris: Yeah, well, I could see if you get that light bulb to go off and kind of in any employee, right, it changes the whole dynamic, the mindset and luckily those high school kids I got to believe they're learning great life skills to have to deal with people on the fly. And that's what we do every day. Right, we're dealing with people as we as they come to us, and so that's exactly right. Jacob: And get to teaching that, hey, the customer's not always right Sometimes. You know we can stand our ground every now and then too, and so really, yeah, how do we handle conflict with each other? How do we handle conflict with a customer? You know those are skills that are in an online day and age are becoming less and less, so how do we actually stand in front of another human being and say, hey, listen, I know you're frustrated, let's figure out how we can work through this kind of deal. So hopefully we're teaching them things that can go far beyond Dig World. Chris: Yes, for sure. So we're here in Texas. You started this business here. Tell me some of the things that you found, or have found, to be advantageous about being a Texas-based business. Jacob: Oh man, so many, one. Obviously. Just the people right, the people buy in and they love it. They love supporting the business, they love supporting what we're trying to do here. And so, culturally, it's amazing to be here in Texas. We were fortunate when we started we had a partnership with Texas A&M, my alma mater and so I'm a little biased there but really getting their buy-in, and a university that saw what we were trying to do and said, hey, listen, let's go capture the next generation of construction workers and teach them about Texas A&M. Yes, but let's also teach them about this great industry of construction. And then really, just the flexibility of Texas. You know there's not many states you can just go out and, for the first and foremost, be like, hey, listen, we're going to start a theme park and it's going to let kids operate construction equipment, right, the flexibility and you know we went through the whole rigmarole and everything with insurance and the filings, but really the adaptability of the state and going, yeah, that sounds great, let's do that. And then everybody behind it. It's just, it's been amazing. Chris: That's great. So I'd like to talk about leadership, and you know you're clearly, as a founder and CEO, leader, but how do you think those leadership qualities have developed over time and how would you describe your leadership style? Jacob: Yeah, I tell people a lot of times I think there's two versions of Jacob as the leader. There is pre-Pierce getting sick and then there's post-Pierce getting sick. Not that the goals have changed. The goals are still. Listen, you're running a business. You got to make money and you got to keep the doors open right At the end of the day. That's the name of the game. But mindset around those have changed. The intensity around that has changed and the bigger picture around that has changed. So, for example, pre Pierce getting sick and our cleaning business, we lose a contract. I'm pretty frustrated. I'm probably a little panicky. We're getting a little desperate on how do we replace that contract. I'm driving the team harder. What are we selling? I'm micromanaging more because I'm feeling nervous and anxious. Right, post Pierce getting sick, the intensity is not gone, but the priorities are going hey, we lost the contract, okay, let's go home, let's reset. Tomorrow, we'll find another one. There's another one out there, let's go find another one. Right, and motivating the team that way, instead of fear-based whether it be my fear or the fear I'm instilling rather than going hey, we'll be fine, we're gonna keep doing what we're doing. We're gonna keep doing the X's and O's of the business and it will be there. And so I think, when failure of a grand opening and a grand closing comes, you go. Okay, listen, today was not a good day, today was a terrible day. However, I'm still here, my family's still here, and tomorrow we're going to figure out how we survive this and we're going to pick up and we're going to go to work tomorrow and we're going to figure it out, and then I think, at the end of the day, I'm a servant leader. I hope our high school kids see me doing things that I asked them to do. I hope they see me cleaning the bathrooms. I hope they see me doing this, not to manipulate them to saying, hey, you know, oh, jacob's doing it, I should go do it. No, I want you to see that we're all in this together, right, and I believe in it this much that I'm going to get in here with you and I'm not going do at that point is they go? Yeah, I'll go clean the bathrooms, right, and hey, jacob asked me to do it, I'll go do it because I know he would do it right, rather than the dictator style leadership or the authoritarian style leadership. So I think for me it's coming alongside them, servant leadership, getting in the trenches, dealing with the disgruntled customers and not just making them deal with it, all of those kinds of things, I think. Build in the goodwill with the team and they see somebody that wants to link arms with you, and then what it allows me to do is come alongside them on those times where I either have to discipline or I have to recorrect or reposition, and they go. Ok, I know. But I know at the end of the day, he loves me. I know at the end of the day, it's the best, even if he's firing me. You know at the end that you, moving on, I'm still going to be in your corner, and so I think I view my leadership in those two ways. Chris: I like that. I can identify with it as well, feel the same way. To me the servant leadership is so valuable, right? Your employees have to believe not only they've seen you do it, not that you will do it, they've seen you do it right, and that when you ask them to do it it's important and so that's great. You know, just thinking about the obviously a lot of stuff going on in our world and in any kind of different ways. But you know economically, you know legislatively, what are some of the headwinds, given all that that you kind of see facing dig world as you're kind of looking out over the next 30, 60, 90, 120 days, year, kind of yeah, yeah. Jacob: It's a great question. I would answer it two ways. One you know, as we look at the economics of our park and people coming to our park, you know what we feel like is we sit in that middle or probably lower to middle ground of your discretionary spending as a family, meaning. Meaning, as I compare it to a Disney right, and when the economy goes down a little bit or people are a little worried or nervous, the Disney vacation may go on the back burner. Right, because that's a significant financial investment into that. It's a great experience, but it's significant. Where we fall is on the lower end of that category, hopefully delivering the same memories and experiences and fun and joy, but the price point is significantly cheaper than that. So we feel in good times and in rougher times we hope to be a resource that allows those families to still create memories in that regard. Externally, as we look to grow franchises, the ups and downs of the economy can sway different investors. They can sway how they want to hold their money, what they want to do with their money, what they don't want to do with their money. Now my sales pitch to those individuals are hey, you could take your money and put it over here, or you could take your money and put it over here and you could kind of be in control of it, but you also can create something that's bigger than you for your community, for your family, things like that. So it it will be interesting to see what the next probably call it 120 days have in store for us as far as how we're received on the investment side. But right now, our focus on this phase one is how do we get five franchises across the finish line, and right now, praise the Lord, we're very close to hitting that number. And then we got to get them open and we have to produce right. Chris: At the end of the day, you have to produce and I understand you have two open now or the second one's about to open. Dallas will be open by the end of this year. That's correct. Okay, that's great. So I gotta ask. I mean, you're talking about disney, made me think. Do you have some kind of mascot or anybody like in a big suit when you show up at dig world? You know? Jacob: so. But he said I literally got off a phone call earlier we are, we've honed it into kind of two mascots that we want, and so that will be released soon once the debate can be decided within our team of which way we're going. Chris: Okay very good. So let's just kind of turn to a little more casual side. Yeah, you said you and Katie went to A&M. I'm taking those two data points and making an assumption you're a born and raised Texan, it's a great question. Jacob: It's a great assumption, but no, I am a son of a healthcare executive, and so I was born in Alabama, raised all over Texas, graduated high school in South Carolina, then came to A&M, met my wife, who is a Houstonian, who's a Katie girl and much smarter than I am, and so she had a real job after college, and so I followed her here and I've been here ever since. Chris: Okay, Great story. So just talking about Texas, you know you all have a favorite spot. You like to go within the state to get away, maybe vacation time. Jacob: Yeah, you know it's funny whenever, within the state, melissa and I we love to head over to San Antonio. We love the Hill Country side. We like a couple of the resorts there. That's our, our getaway. And then I think you know when we're getting away. Now we've got young kids. Grandparents and cousins and nephews live in waco and so we head over to waco. We spend a lot of time there. But if melissa and I are just getting away and staying in the state, we're gonna head probably over to san antonio very good. Chris: That leads me to the next question then do you prefer tex-mex or barbecue? Jacob: oh man, that's. Oh man, see that one. That's a tricky question because we'd have to be like specific in the subcategory right. Like'd have, we'd have to like pit two against each other. Chris: I hear you. Everyone says that that's the hardest question saved for last. Jacob: Oh, my goodness, I'm going to have to go barbecue. I'm going to have to go barbecue. Chris: All right, all right. I love how you're going to break it down, though, cause I'm the same way. You know. It's like. Well, I don't know, it depends, I mean it depends it just. Jacob: You know, on Friday night this weekend I had Tex-Mex. On Saturday I had barbecue. So you know like it literally is, but I'd have to go barbecue. Chris: All right, very good. Well, jacob, thank you again for taking time to come on the podcast. I mean your story, obviously from the start of it with Pierce, was amazing, but just such a creative, unique thing that you've created. And you know, just wish you the best of success, thank you. Thank you, honored to be here today. Thank you for taking time Special Guest: Jacob Robinson.

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