Podcast appearances and mentions of Tony Johnson

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Best podcasts about Tony Johnson

Show all podcasts related to tony johnson

Latest podcast episodes about Tony Johnson

Morning Scoop: Daily Buckeye Show
Press Conferences (Tony Johnson)- Feb 20

Morning Scoop: Daily Buckeye Show

Play Episode Listen Later Feb 20, 2026 327:21


Become a supporter of this podcast: https://www.spreaker.com/podcast/the-buckeye-scoop--4429642/support.Thank you for being part of the Scoop Family!

Class-Act Coaching: A Podcast for Teachers and Instructional Coaches
The Language of Motivation: Bridging Generations and AI in the Classroom

Class-Act Coaching: A Podcast for Teachers and Instructional Coaches

Play Episode Listen Later Feb 17, 2026 38:50


Send a textHow do we move students from simple compliance to authentic engagement? In this episode, Senior Instructional Coach Daniel Rock and Leadership Coach Erin Anderson-Williams sit down with Dr. Tony Johnson, founder of Captivate Perspectives. With over 25 years of experience across K-12, CTE and higher education, Johnson shares how educators can bridge the gap between generational value systems and redefine student motivation for an AI-driven world. ​We dive into the "Why" behind student motivation, the intersection of love languages in the school house and how AI can be repurposed from a shortcut into a powerful, personalized learning tool. ​Key Discussion Points​Identifying the Student's "Why": Why motivating a student requires understanding their unique generational value system rather than imposing our own.​The Quarter Zip Phenomenon: How current social media trends are influencing how young men of color view their professional trajectories and "greatness."​AI as "Tutor Mike": A practical guide to using prompt engineering to turn AI into a personalized, voice-activated tutor for specific subjects like biology.​Love Languages in Education: Why understanding how a student receives and gives love—whether through quality time or words of affirmation—is a key lever for engagement.​Thought Partnership vs. AI Generation: The importance of teaching students to be authentic critical thinkers who can contribute at a conference table without a computer.​Featured Guest​Dr. Tony Johnson is a former turnaround principal, district CTE director and senior leader in higher education. Since 2019, he has led Captivate Perspectives, working with school systems and government partners to prepare students and adults for what comes next.  The Southern Regional Education Board is a nonprofit, nonpartisan organization that works with states and schools to improve education at every level, from early childhood through doctoral education and the workforce. Follow Us on Social: Facebook Instagram X

Morning Scoop: Daily Buckeye Show
Press Conferences (Tony Johnson) Elite Feb 8

Morning Scoop: Daily Buckeye Show

Play Episode Listen Later Feb 15, 2026 327:21


Become a supporter of this podcast: https://www.spreaker.com/podcast/the-buckeye-scoop--4429642/support.Thank you for being part of the Scoop Family!

Customer Service Academy
191: Why Experience Matters as Much (Or More) Than Product With Dan Thumberg, Swan Brewing

Customer Service Academy

Play Episode Listen Later Feb 15, 2026 35:06


Why Experience Matters as Much (Or More) Than Product With Dan Thumberg, Swan Brewing Tony interviews Dan Thumberg, founder of Swan Brewing in Lakeland, Florida. Dan's background spans the carnival and amusement park industry, beer distribution, and leadership roles at American Express and Apple. He now combines enterprise-level service systems with small-business hospitality to build community-centered experiences. Plus, Dan shares insights from his journey across large customer service organizations and into entrepreneurship - and how those lessons shape the way he leads today. Key Takeaways: Design your service like a system. Customer service skills are more important than any of the hard skills you can teach. Customers have no patience for friction or hassles in today's market. There is a structural shift in hospitality expectations. Guests want an experience designed to be intentional, not accidental. It is crucial to hire people with service spirit, personality, and the ability to empathize because you cannot train for that. Be selective when you hire and continue to nurture them after you bring them onboard. The keys to building a customer-focused team are autonomy, mastery, and purpose. Train and empower your team to solve problems and support decisions that are not detrimental to the business. Book time with me to learn about our speaking, training, and consulting services: https://calendly.com/thetonyjohnson/strategy  Links & Resources:

Morning Scoop: Daily Buckeye Show
Press Conferences (Tony Johnson)- Feb 11

Morning Scoop: Daily Buckeye Show

Play Episode Listen Later Feb 11, 2026 327:21


Become a supporter of this podcast: https://www.spreaker.com/podcast/the-buckeye-scoop--4429642/support.Thank you for being part of the Scoop Family!

Sportstalk with D'Arcy Waldegrave
Tony Johnson: Rugby commentator chats Super Rugby Pacific teams and schedule

Sportstalk with D'Arcy Waldegrave

Play Episode Listen Later Feb 11, 2026 11:57 Transcription Available


This afternoon the team lists were released for the first round of Super Rugby Pacific. There is two New Zealand derby's to open the competition this weekend. The Crusaders are heading under the roof to take on the Highlanders on Friday night followed by another massive clash between the Blues and the Chiefs. Tony Johnson is a rugby commentator and he joined D'Arcy to discuss the squads named for the matches as well as look at some players who may be able to fight their way into the All Blacks as a new head coaching appointment lingers. LISTEN ABOVESee omnystudio.com/listener for privacy information.

Morning Scoop: Daily Buckeye Show
Press Conferences (Tony Johnson)- Feb 10

Morning Scoop: Daily Buckeye Show

Play Episode Listen Later Feb 10, 2026 327:21


Become a supporter of this podcast: https://www.spreaker.com/podcast/the-buckeye-scoop--4429642/support.Thank you for being part of the Scoop Family!

Morning Scoop: Daily Buckeye Show
Press Conferences (Tony Johnson) Elite Feb 8

Morning Scoop: Daily Buckeye Show

Play Episode Listen Later Feb 8, 2026 327:21


Become a supporter of this podcast: https://www.spreaker.com/podcast/the-buckeye-scoop--4429642/support.Thank you for being part of the Scoop Family!

Morning Scoop: Daily Buckeye Show
Press Conferences (Tony Johnson) Elite Feb 3

Morning Scoop: Daily Buckeye Show

Play Episode Listen Later Feb 3, 2026 327:21


Become a supporter of this podcast: https://www.spreaker.com/podcast/the-buckeye-scoop--4429642/support.Thank you for being part of the Scoop Family!

Morning Scoop: Daily Buckeye Show
Press Conferences (Tony Johnson) Jan 31

Morning Scoop: Daily Buckeye Show

Play Episode Listen Later Feb 1, 2026 327:21


Become a supporter of this podcast: https://www.spreaker.com/podcast/the-buckeye-scoop--4429642/support.Thank you for being part of the Scoop Family!

Morning Scoop: Daily Buckeye Show
Press Conferences (Tony Johnson) Jan 31

Morning Scoop: Daily Buckeye Show

Play Episode Listen Later Feb 1, 2026 327:21


Become a supporter of this podcast: https://www.spreaker.com/podcast/the-buckeye-scoop--4429642/support.Thank you for being part of the Scoop Family!

Louisiana Unfiltered
Guard Turned Predator: The Tyler Holliday Scandal at Louisiana State Penitentiary

Louisiana Unfiltered

Play Episode Listen Later Jan 29, 2026 45:29 Transcription Available


In this episode, Attorney Joe Long joins Kiran to explore a past case at Louisiana State Penitentiary involving Tony Johnson, an inmate at Angola State Penitentiary, who alleges he was sexually assaulted by LSP at Angola lieutenant, Tyler Holliday. Timestamps 08:23 Understanding Countermeasures14:51 The Assault Details17:06 Reporting the Abuse 25:13 The Civil Case Outcome27:32 The DNA Revelation31:41 Finding Credible Witnesses34:34 The Appeal ProcessLocal Sponsors for this episode include:Neighbors Federal Credit Union:Another Chance Bail Bonds:Dudley DeBosier Injury LawyersFamily Worship Center ChurchSound and Editing for this audio podcast by Envision Podcast Production:

Morning Scoop: Daily Buckeye Show
Press Conferences (Tony Johnson) Jan 27

Morning Scoop: Daily Buckeye Show

Play Episode Listen Later Jan 27, 2026 327:21


Become a supporter of this podcast: https://www.spreaker.com/podcast/the-buckeye-scoop--4429642/support.Thank you for being part of the Scoop Family!

The Devlin Radio Show
Tony Johnson and Gregor Paul: Rugby Journalists and Commentators discuss NZ Rugby and the All Blacks coaching spot

The Devlin Radio Show

Play Episode Listen Later Jan 24, 2026 20:01 Transcription Available


It's been nine days since the biggest sports story in recent history played out, with Scott Robertson departure as All Blacks coach. Attention has now turned to who will replace him with the team entering a big year and the Rugby World Cup looming on the horizon. NZ Herald Sports Journalist Gregor Paul and Sky Sport Commentator Tony Johnson joined Piney to discuss what will go down, and who could possibly fill the spot. Johnson told Piney NZ Rugby would have to select someone with a proven record and strong international credentials, as there's an element of crisis management to this as well. “They're just going to have to step into the breach, hit the ground running when it's done, because there's no real honeymoon period this year, is there?” LISTEN ABOVE See omnystudio.com/listener for privacy information.

The Devlin Radio Show
Full Show Podcast: 24 January 2026

The Devlin Radio Show

Play Episode Listen Later Jan 24, 2026 94:24 Transcription Available


On the Weekend Sport with Jason Pine Full Show Podcast for 24th January 2026, Gregor Paul and Tony Johnson join Piney to discuss NZ Rugby's next moves after parting ways with Scott Robertson. The Australian Open is into its first full weekend. Craig Gabriel gives an update live from Melbourne. And Finn Allen has had a superb Big Bash season with the Perth Scorchers to date, and he joined Piney to break it down. Get the Weekend Sport with Jason Pine Full Show Podcast every Saturday and Sunday afternoon on iHeartRadio, or wherever you get your podcasts. LISTEN ABOVE See omnystudio.com/listener for privacy information.

Mornings with Ian Smith
Potts Classic Preview | Olympian Richard Potts (16/1/26)

Mornings with Ian Smith

Play Episode Listen Later Jan 16, 2026 11:59


Kiwi Olympian Richard Potts joins Tony Johnson ahead of this weekend's Potts Classic down in the Hawke's Bay. Learn more about your ad choices. Visit megaphone.fm/adchoices

Mornings with Ian Smith
Thoroughbred Racing Weekend Preview | LOVERACING.NZ Thoroughbred Racing Update with the TAB NZ's Thad Taylor (16/1/26)

Mornings with Ian Smith

Play Episode Listen Later Jan 16, 2026 14:10


LOVERACING.NZ Thoroughbred Racing Update with the TAB NZ's Thad Taylor joins Tony Johnson to preview the throughbreds action coming up this weekend. Learn more about your ad choices. Visit megaphone.fm/adchoices

Mornings with Ian Smith
What's Next for the All Blacks? | Veteran Journalist Trevor McKewen (16/1/26)

Mornings with Ian Smith

Play Episode Listen Later Jan 16, 2026 21:23


Veteran journalist Trevor McKewen joins Tony Johnson to talk through what is exactly next for NZR and the All Blacks following Scott Robertson's departure. Learn more about your ad choices. Visit megaphone.fm/adchoices

Mornings with Ian Smith
Full Show | Summer Days with Tony Johnson (16/1/26)

Mornings with Ian Smith

Play Episode Listen Later Jan 16, 2026 138:24


Missed the show this morning? No worries, catch all the action right here from Sport Nation Summer Days with Tony Johnson featuring, - TJ's Take on Razor's exit - Jamie Wall shares his thoughts on what transpired yesterday - Britt Graham - David Long - Richard Potts - Thad Taylor - Ben Kennings - The Sports Desk - Trevor McKewen - Kyle Mills - Through The Years Learn more about your ad choices. Visit megaphone.fm/adchoices

Morning Scoop: Daily Buckeye Show
Press Conferences (Tony Johnson) Jan 15 Elite

Morning Scoop: Daily Buckeye Show

Play Episode Listen Later Jan 15, 2026 327:21


Become a supporter of this podcast: https://www.spreaker.com/podcast/the-buckeye-scoop--4429642/support.Thank you for being part of the Scoop Family!

Morning Scoop: Daily Buckeye Show
Press Conferences (Tony Johnson) Jan 15 Elite

Morning Scoop: Daily Buckeye Show

Play Episode Listen Later Jan 15, 2026 327:21


Become a supporter of this podcast: https://www.spreaker.com/podcast/the-buckeye-scoop--4429642/support.Thank you for being part of the Scoop Family!

Morning Scoop: Daily Buckeye Show
Press Conferences (Tony Johnson) Jan 14 Elite

Morning Scoop: Daily Buckeye Show

Play Episode Listen Later Jan 15, 2026 327:21


Become a supporter of this podcast: https://www.spreaker.com/podcast/the-buckeye-scoop--4429642/support.Thank you for being part of the Scoop Family!

Mornings with Ian Smith
Weekend Harness Racing Preview | Harness Racing Presenter & Analyst Brittany Graham (16/1/26)

Mornings with Ian Smith

Play Episode Listen Later Jan 15, 2026 7:15


Harness Racing Presenter & Analyst Brittany Graham joins Tony Johnson to preview this weekend's harness racing action around the country. Learn more about your ad choices. Visit megaphone.fm/adchoices

Mornings with Ian Smith
ASB Classic Men's 2026 Update | ASB Classic Official Reporter David Long (16/1/26)

Mornings with Ian Smith

Play Episode Listen Later Jan 15, 2026 9:57


ASB Classic Official Reporter David Long joins the Tony Johnson to preview todays action and look back at yesterday's disjointed play. Learn more about your ad choices. Visit megaphone.fm/adchoices

Mornings with Ian Smith
NZ Surfing Champs 2026 Update | NZ Surf Champs MC Gavin Bisman (16/1/25)

Mornings with Ian Smith

Play Episode Listen Later Jan 15, 2026 7:50


NZ Surf Champs MC Gavin Bisman joins Tony Johnson to talk through the show to preview the days events at the 2026 NZ Surf Champs in Gisborne, who to keep an eye out for, look back at yesterday's action and what's ahead later this week. Learn more about your ad choices. Visit megaphone.fm/adchoices

Mornings with Ian Smith
Chiefs Super Rugby 2026 Preview | Chiefs assistant coach Jarrad Hoeata (15/1/26)

Mornings with Ian Smith

Play Episode Listen Later Jan 15, 2026 11:55


Chiefs assistant coach Jarrad Hoeata joins Tony Johnson ahead of Super Rugby 2026. Learn more about your ad choices. Visit megaphone.fm/adchoices

Mornings with Ian Smith
Razor Reaction | Rugby Writer & Analyst Jamie Wall (16/1/26)

Mornings with Ian Smith

Play Episode Listen Later Jan 15, 2026 23:03


RNZ rugby journalist Jamie Wall joins Tony Johnson to share his reaction the yesterday's NZR decision to part ways with Scott 'Razor' Robertson. Learn more about your ad choices. Visit megaphone.fm/adchoices

Mornings with Ian Smith
Full Show | Summer Days with Tony Johnson (15/1/26)

Mornings with Ian Smith

Play Episode Listen Later Jan 15, 2026 172:55


Missed the show this morning? No worries, catch all the action right here from Sport Nation Summer Days with Tony Johnson featuring, - Speculation ... then confirmation of Scott 'Razor' Robertson's future, - David Long, - Rugby Rule changes, - Ben Strang, - Nick Quinn, - Gavin Bisman, - The Sports Desk, - Jarrad Hoeata. Learn more about your ad choices. Visit megaphone.fm/adchoices

Mornings with Ian Smith
ASB Classic Men's 2026 Update | ASB Classic Official Reporter David Long (15/1/26)

Mornings with Ian Smith

Play Episode Listen Later Jan 14, 2026 18:09


ASB Classic Official Reporter David Long joins the Tony Johnson to preview todays action and look back at yesterday's results from the round of 16. Learn more about your ad choices. Visit megaphone.fm/adchoices

Mornings with Ian Smith
Hurricanes Super Rugby 2026 Preview | Hurricanes Head Coach Clark Laidlaw (14/1/25)

Mornings with Ian Smith

Play Episode Listen Later Jan 14, 2026 23:40


Hurricanes head coach Clark Laidlaw joins Tony Johnson for a pre-season check-in and update on all things Hurricanes rugby. Learn more about your ad choices. Visit megaphone.fm/adchoices

Mornings with Ian Smith
Full Show | Summer Days with Tony Johnson (14/1/26)

Mornings with Ian Smith

Play Episode Listen Later Jan 14, 2026 144:54


Missed the show this morning? No worries, catch all the action right here from Sport Nation Summer Days with Tony Johnson featuring, David Bieleski David Long, Michael Guerin, Ben Kennings, The Presser, Clark Laidlaw. and our Super Rugby Cult Hereos from Aus/SA/Argentina. Learn more about your ad choices. Visit megaphone.fm/adchoices

Morning Scoop: Daily Buckeye Show
Press Conferences (Tony Johnson) Jan 12 Elite

Morning Scoop: Daily Buckeye Show

Play Episode Listen Later Jan 13, 2026 327:21


Become a supporter of this podcast: https://www.spreaker.com/podcast/the-buckeye-scoop--4429642/support.Thank you for being part of the Scoop Family!

Morning Scoop: Daily Buckeye Show
Press Conferences (Tony Johnson) Jan 12 Elite

Morning Scoop: Daily Buckeye Show

Play Episode Listen Later Jan 13, 2026 327:21


Become a supporter of this podcast: https://www.spreaker.com/podcast/the-buckeye-scoop--4429642/support.Thank you for being part of the Scoop Family!

Morning Scoop: Daily Buckeye Show
Press Conferences (Tony Johnson) Jan 13 Elite

Morning Scoop: Daily Buckeye Show

Play Episode Listen Later Jan 13, 2026 327:21


Become a supporter of this podcast: https://www.spreaker.com/podcast/the-buckeye-scoop--4429642/support.Thank you for being part of the Scoop Family!

Mornings with Ian Smith
ASB Classic Men's 2026 Update | ASB Classic Official Reporter David Long (14/1/26)

Mornings with Ian Smith

Play Episode Listen Later Jan 13, 2026 15:26


ASB Classic Official Reporter David Long joins the Tony Johnson to preview todays action and look back at yesterday's results from the round of 32. Learn more about your ad choices. Visit megaphone.fm/adchoices

Mornings with Ian Smith
World of Golf Update | Elite Golf Analyst David Bieleski (14/1/26)

Mornings with Ian Smith

Play Episode Listen Later Jan 13, 2026 20:41


DeepDiveGolf's David Bieleski joins Tony Johnson ahead of the first tournament of the year. Learn more about your ad choices. Visit megaphone.fm/adchoices

Mornings with Ian Smith
Full Show | Summer Days with Tony Johnson (13/1/26)

Mornings with Ian Smith

Play Episode Listen Later Jan 13, 2026 162:14


Missed the show this morning? No worries, catch all the action right here from Sport Nation Summer Days with Tony Johnson featuring, David Long, Pip Morris, Sports Desk, Sam Brief, Super Rugby Cult Hero XV, Ben Kennings, Casey Frank, Improving Sport, The Presser, Tana Umaga. Learn more about your ad choices. Visit megaphone.fm/adchoices

Morning Scoop: Daily Buckeye Show
Press Conferences (Tony Johnson)

Morning Scoop: Daily Buckeye Show

Play Episode Listen Later Jan 8, 2026 327:20


Become a supporter of this podcast: https://www.spreaker.com/podcast/the-buckeye-scoop--4429642/support.Thank you for being part of the Scoop Family!

Customer Service Academy
188: Customers Want to Buy, Not Be Sold with Geoffrey Reid

Customer Service Academy

Play Episode Listen Later Dec 14, 2025 28:50


Host: Tony JohnsonGuest: Geoffrey Reid Author: The Revenue Catalyst: Mastering the Art of Sales In this episode, I sit down with Geoffrey Reid, a globally recognized sales leader with a rare blend of academic depth and real-world execution. Geoffrey's journey from public policy and mediation to sales leadership gives him a unique lens on how selling really works and why so many organizations struggle to teach it well. We dig into why customers want to buy but hate being sold, how sales has become a full business discipline rather than a single function, and what leaders must do to build sales teams that last. Key Takeaways Customers want to buy, but they do not want to be sold Sales today requires an all-fronts, fifth-dimension approach across the business Intentional hiring matters if you want teams that stay through tough cycles Training, coaching, and development are not optional for sales excellence KPIs should be embedded across the entire sales journey, not just at the close This conversation is practical, grounded, and especially relevant for leaders who want sales to feel less transactional and more connected and intentional.   Book time with me to learn about our speaking, training, and consulting services: https://calendly.com/thetonyjohnson/strategy  Links & Resources:

Recovery On-Air
Tony Johnson: Choosing Recovery (Audio)

Recovery On-Air

Play Episode Listen Later Nov 14, 2025


In this powerful episode of Recovery On-Air, host Christin sits down with Tony Johnson for an emotional and deeply honest conversation about his journey to sobriety. Tony opens up about the trials and tribulations that led him to finally make the life-changing decision to get sober. From the struggles that nearly broke him to the moments of clarity that pushed him forward, Tony's story is a raw reminder of the courage it takes to choose recovery and the beauty that comes with rebuilding a life with intention and purpose.

Customer Service Academy
186: How Humans in the Loop + Good Data Create AI Success with Kevin Dean

Customer Service Academy

Play Episode Listen Later Nov 10, 2025 28:12


Artificial Intelligence is changing everything about customer service and leadership, but only if we use it wisely. In this episode, I sit down with Kevin Dean, Founder and CEO of ManoByte, who's been leading AI-driven business transformation since 2007. Kevin and I dig into what it really means to combine AI and humanity to create better experiences, not just faster ones. We explore how organizations can audit their data, prepare their people, and adapt their leadership playbooks to keep up with the accelerating rate of change. You'll walk away with practical ideas to strengthen your data foundation, keep humans in the loop, and lead your team through the AI revolution with confidence.   Key Takeaways: Great customer experiences balance needs, wants, and emotions. AI can't replace empathy. Good data is the foundation of any AI solution. Start by auditing what you have and where the gaps are. Always keep humans in the loop. AI should enable connection, not eliminate it. The real opportunity is using AI to solve problems faster, scale knowledge, and free up teams for deeper service. Leaders must reskill, adapt, and rewrite the playbook for a new era of service and speed. The pace of change isn't slowing down and those who adjust quickly will thrive. If you want to understand how to balance human empathy with AI efficiency and set your business up for consistent, scalable service, this episode will give you the playbook.

Morning Scoop: Daily Buckeye Show
Press Conferences (Tony Johnson)

Morning Scoop: Daily Buckeye Show

Play Episode Listen Later Nov 6, 2025 327:20


Become a supporter of this podcast: https://www.spreaker.com/podcast/the-buckeye-scoop-podcast--4429642/support.

Givs and the Bank
Press Conferences (Tony Johnson)

Givs and the Bank

Play Episode Listen Later Nov 6, 2025 327:20


Become a supporter of this podcast: https://www.spreaker.com/podcast/the-buckeye-scoop-podcast--4429642/support.

Around The Oval
Press Conferences (Tony Johnson)

Around The Oval

Play Episode Listen Later Nov 6, 2025 327:20


Become a supporter of this podcast: https://www.spreaker.com/podcast/the-buckeye-scoop-podcast--4429642/support.

Morning Scoop: Daily Buckeye Show
Press Conferences (Tony Johnson)

Morning Scoop: Daily Buckeye Show

Play Episode Listen Later Nov 5, 2025 327:20


Become a supporter of this podcast: https://www.spreaker.com/podcast/the-buckeye-scoop-podcast--4429642/support.

Givs and the Bank
Press Conferences (Tony Johnson)

Givs and the Bank

Play Episode Listen Later Nov 5, 2025 327:20


Become a supporter of this podcast: https://www.spreaker.com/podcast/the-buckeye-scoop-podcast--4429642/support.

Around The Oval
Press Conferences (Tony Johnson)

Around The Oval

Play Episode Listen Later Nov 5, 2025 327:20


Become a supporter of this podcast: https://www.spreaker.com/podcast/the-buckeye-scoop-podcast--4429642/support.

The Morning Rumble Catchup Podcast

Today on the show Research Ryan Lotto Haircut Horrors Calling the ambulance for someone Phoenix Crossland Mulls Minder Quick Fire With creech Tony Johnson Tool Tickets Eye Injuries

Songs From The Basement
Episode 325: T.J. After Dark - The Halloween Show

Songs From The Basement

Play Episode Listen Later Oct 27, 2025 133:31


Hello Pal's in the dark...It's been a long time since we featured a Tony Johnson show (T.J. After Dark)...We just have to get him back in the basement, when he's done traveling around the world of rock.Well We have a Halloween show that we will replay here, tiz the season to be scared. So here we go once again with the Halloween show in the (T.J. After Dark) series.Intro: Saints & Sinner-Whitesnake1. Welcome To My Nightmare-Alice Cooper2. Vincent Price-Deep Purple3. Scared-Dangerous Toys4. Vengeance-Molly Hatchet5. Wicked Rock N Roll-Paradox6. Legend Of Wooley Swamp-Charlie Daniels Band7. Swamp Witch-Jim Stafford8. Swamp Thing-Alex Harvey Band9. Horror Teria-Twisted Sister10. Stone Henge/Disturbing The Priest-Black Sabbath11. Career Of Evil-Blue Oyster Cult12. Evil Walks-AC/DC13. You Could Be A Witch-The Lollypop Shoppe14. Never Ending Power-Regime15. Claim To Fame-Nazareth 16. Creatures Of The Night-KISS17. Touch Of Evil-Judas Priest 18. Witch Hunt-Rush19. Shame On The Night-Dio20. Trick Or Treat-Fastway21. George Of The Jungle-Scott Shaw as Led Zeppelin22. Diary Of A Madman-Ozzy Osbourne 23. The Chosen One-Ground Control24In The Evening-Led Zeppelin   

Customer Service Academy
185: Is Your Hospitality a Horror Show?

Customer Service Academy

Play Episode Listen Later Oct 25, 2025 24:16


Some hospitality experiences are so bad, they could star in their own horror movie. In this Halloween special, we pull back the cobwebs on the five scariest mistakes that haunt businesses everywhere - from ghosted guests and zombie employees to haunted processes and cursed consistency. Discover how to bring your hospitality back from the dead by re-engaging your team, simplifying your service, and designing customer journeys that delight instead of frighten. Whether you lead a restaurant, event venue, university department, call center, small business, or front-line service team, these lessons will help you keep your experiences alive - and your guests coming back for more. Key Takeaways: How to spot (and fix) “ghosted guest” moments in your business The real cost of zombie-level employee engagement Why friction is the true monster haunting your processes How to create consistency that builds trust Ways to redesign the customer journey from hell into something better Don't let your service become a horror story - tune in and learn how to keep your hospitality far from haunted.   Subscribe, drop 5 stars, and share this episode to help more leaders bring passion and purpose to their organizations.   Links & Resources: