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Replay Episode – One of Our Most Listened-To ConversationsIn this replay of In the LOOP, we revisit one of our most heartfelt and powerful episodes featuring Stevi and Ty Hillman. The couple opens up about the unexpected turns their journey has taken over the past few months. After falling short of making it to the National Finals Rodeo that year, they found themselves on a different path—one filled with surrender, new beginnings, growing together, and trusting God through every season.Stevi and Ty share the raw truths behind life on the rodeo road, from the emotional challenges and a season-ending run on her famous horse “Truck,” to the perseverance it takes to stay in the game. They dive into the highs and lows of chasing a rodeo dream, the uncertainty of starting fresh, and the defining moments that shaped both their careers and character.They also reflect on the bold decision to leave their jobs and go all-in on rodeo, the lessons they've learned, and the deep importance of finding true purpose and passion in what you do. Whether you're a rodeo athlete, a dream chaser, or just someone navigating a season of change, this episode offers timeless wisdom on resilience, faith, and staying the courseIn The LOOP Podcast hosted by Jordan Jo Hollabaugh, is inspired by the western culture and breakaway roping lifestyle. This podcast highlights the raw, real, truth behind the box of the breakaway roping industry. Bringing you behind the scenes stories of what real life looks like everyday from; breakaway ropers, cowgirls, cowboys, producers, leaders, trailblazers, and the like, all sharing stories of the western culture and lifestyle that they live daily. In The LOOP Podcast & Fabrizio Marketing LLC are not responsible for any losses, damages, or liabilities that may arise from the use of this podcast. Get In The LOOP Podcast with Jordan Jo Get the Newsletter at | www.inthelooprodeo.com/ Like us on Facebook | www.facebook.com/inthelooppodcast.jordanjo Tag us on Instagram | www.instagram.com/inthelooppodcast.jordanjo Follow us on TikTok | https://www.tiktok.com/@jordanjo.hollabaugh Watch more on our Youtube Channel Watch on Youtube @ JordanJoHollabaugh ...
Empowered Relationship Podcast: Your Relationship Resource And Guide
About this Episode Are you stuck in a cycle of blame and resentment, wondering why forgiveness feels so elusive even though everyone says it's the key to inner peace? Many of us hear that forgiving others will set us free, but when we try to let go of anger or seek justice for betrayals and hurts, practical steps are hard to find and genuine relief can feel out of reach. What if forgiveness isn't just about pardoning or forgetting, but something deeper—something that could pave the way to real healing and even deeper intimacy? In this episode, listeners are invited to re-examine forgiveness from a fresh, practical, and spiritual perspective. Instead of relying on vague promises or traditional definitions, the conversation delves into tangible steps for breaking out of the blame loop, nurturing the parts of ourselves most in need, and using unconditional love as a powerful tool for restoration. Whether you're dealing with everyday resentments in a long-term partnership or coping with a profound betrayal, you'll walk away with actionable insights and a renewed sense of personal empowerment to move from conflict to true connection. After studying psychology and alternative spirituality for most of her life, an unlikely turn of events pointed Dara McKinley toward the forgiveness path. Examined through the lens of her previous knowledge, she discovered that forgiveness is actually much bigger than one's ability to pardon as well as a healing modality. Feeling called to help those deterred by mainstream forgiveness definitions, today Dara guides people beyond popular forgiveness understandings and into a practical spiritual process that restores peace. Check out the transcript of this episode on Dr. Jessica Higgin's website. Episode Highlights 07:02 How mainstream forgiveness definitions can fall short. 11:28 Vindictive energy, justice, and the personal cost of resentment. 14:40 Dara's turning point: Discovering a practical forgiveness path. 17:12 Redefining forgiveness beyond pardoning and mainstream expectations. 20:13 Spiritual versus relational love: Navigating conditional and unconditional experiences. 24:09 Three sources of love. 27:19 A journey of self-responsibility and tender attention to the inner wound. 31:13 Practical steps for applying unconditional love to inner healing. 33:51 The negative narrative loop and how forgiveness restores personal power. 36:00 Forgiveness as an alchemical process and shifting perspectives in relationships. 39:59 A case study on resentment and forgiveness in long-term partnerships. 44:50 Boundaries, agreements, and the transformational effects of love. Mentioned The Space Between: The Point of Connection (*Amazon Affiliate link) (book) Shifting Criticism For Connected Communication Connect with Dara McKinley Websites: howtoforgive.com | daramckinley.com Facebook: facebook.com/DaraMckinley108 Instagram: instagram.com/daramckinley/?hl=en Connect with Dr. Jessica Higgins Facebook: facebook.com/EmpoweredRelationship Instagram: instagram.com/drjessicahiggins Podcast: drjessicahiggins.com/podcasts/ Pinterest: pinterest.com/EmpowerRelation LinkedIn: linkedin.com/in/drjessicahiggins Twitter: @DrJessHiggins Website: drjessicahiggins.com Email: jessica@drjessicahiggins.com If you have a topic you would like it to be discussed, please contact us by clicking on the “Ask Dr. Jessica Higgins” button here. Thank you so much for your interest in improving your relationship. Also, I would so appreciate your honest rating and review. Please leave a review by clicking here. Thank you! *With Amazon Affiliate Links, I may earn a few cents from Amazon, if you purchase the book from this link.
With an alliance this iconic, you have to keep the momentum going. This week, we're joined by BB23's Cookout Alliance standout - Azah Awasum! Each week in The Diary Room, a wheel of names will randomly select SIX players from North American Big Brother history to enter the bracket. In three separate head-to-head matchups, three players will advance to the next round and three players will be eliminated. Someday, we'll find the best Big Brother player of all time! Join us on Patreon for more Diary Room! Vote in Battle Backs and even cast a vote for the actual Diary Room episodes! Follow us on BlueSky! @thediaryroom @mattliguori @amanadwin Follow us on Twitter! @diaryroompcast @mattliguori @amanadwin Subscribe on YouTube! Follow us on Facebook! Learn more about your ad choices. Visit megaphone.fm/adchoices
Training camp Pet Cat draft. Who is your pet cat for camp?
The University of Birmingham, UK, and Brazilian-based CBMM, have partnered on a project to ensure the future supply of Niobium, a non-critical but rare and important metal and an essential component for a carbon recycling technology that could radically reduce emissions from energy- and carbon-intensive foundation industries. CBMM, a global leader in the production of Niobium products, will work with Birmingham researchers led by Professor Yulong Ding to improve the efficiency of production, and reduce the cost of Niobium compounds for use in the closed-carbon-loop technology for foundation industries such as steel-making. Closing the carbon loop The project is related to a technology that uses Niobium-based perovskites, which turn the CO? emitted from industrial processes into carbon monoxide (CO), which is then fed back into the process, creating a closed carbon loop. The Niobium-based perovskite has a 100% selectivity for CO production, meaning that CO? passing through the material is transformed only into CO, and this type of perovskite was used when Birmingham researchers modelled a novel adaptation for existing blast furnaces that could reduce steel-making emissions by up to 90%. A major advantage of this closed-loop carbon-recycling approach lies in its applicability to retrofit existing industrial processes, in a way that reduces significantly the need for major infrastructural replacements. This facilitates large-scale adoption and minimizes the stranded assets. Additionally, the perovskite technology operates at a lower temperature compared to conventional alternatives, resulting in a reduced costs and energy efficiency gains. The outcomes will help advance the commercialisation of the decarbonisation technology through PeroCycle, a spin-out backed by the University of Birmingham and Anglo American, with venture-building led by Cambridge Future Tech. CBMM's involvement will ensure the necessary support for future scalability of Niobium based perovskite production. "This partnership represents an important step in the search for viable and sustainable solutions to the challenges facing global industry. We are looking at a promising solution for industrial decarbonisation, especially in the steel sector, due to its potential technical and economic feasibility. Furthermore, the use of Niobium across different markets reinforces our commitment to innovation and sustainability," says Leonardo Silvestre, Executive Innovation Manager at CBMM. The project will explore its use not only in steel-making but also in other industries. Professor Yulong Ding, Chamberlain Chair of Chemical Engineering, and founder of the University of Birmingham's Centre for Energy Storage, said: "Foundation industries such as steel-making, which provides essential materials to a wide range of other industries, are major emitters of CO2 and amongst the hardest sectors to decarbonise. We are pleased to work with CBMM on this project, which aims to deliver a decarbonisation solution that is not only technically and economically viable, but also environmentally sustainable." About the University of Birmingham The University of Birmingham is ranked amongst the world's top 100 institutions, and its work brings people from across the world to Birmingham, including researchers and teachers and more than 6,500 international students from nearly 150 countries. University of Birmingham Enterprise helps researchers turn their ideas into new services, products and enterprises that meet real-world needs. We also provide incubation, and support innovators and entrepreneurs with mentoring, advice, and training, manage the University's Academic Consultancy Service, and University of Birmingham Enterprise Operating Divisions. Follow us on LinkedIn and X. About CBMM World leader in the production and commercialization of Niobium products, CBMM will celebrate its 70th anniversary in 2025, serving more than 500 customers in 50 countries. Headquartered in Brazil, wit...
In this week’s First $1,000 segment, hear how a freelance musician turned abandoned audio sketches into a product for content creators. With just twelve clean loops and a few community posts, he hit $1,000 in under a month. Side Hustle School features a new episode EVERY DAY, featuring detailed case studies of people who earn extra money without quitting their job. This year, the show includes free guided lessons and listener Q&A several days each week. Show notes: SideHustleSchool.com Email: team@sidehustleschool.com Be on the show: SideHustleSchool.com/questions Connect on Instagram: @193countries Visit Chris's main site: ChrisGuillebeau.com Read A Year of Mental Health: yearofmentalhealth.com If you're enjoying the show, please pass it along! It's free and has been published every single day since January 1, 2017. We're also very grateful for your five-star ratings—it shows that people are listening and looking forward to new episodes.
Time skip! Last we left them, our trainers split to find more information about the fake reality that they've been caught in by The Futurists. Gathering information and making plans, they only have 18 days left before everything resets!The cast: Chartreuse (Charlie) Pine - played by Paul (also @AlakazamGanda) Liliana Shadowgarden - played by Lydia Professor Rudimentus Sneaze - played by Michael And our Game Master - Nick Eyeli - Eyeli Join our Facebook Group, where you can meet and chat with the cast and other fans! We'll approve everyone's request to join (unless you're a Rotom; we don't like Rotom). Also, join us on Discord! Check out Lydia's Fiverr for your Podcast/Radio Show editing needs!Donate to our Patreon, and earn sweet rewards by becoming a part of the Pokemon Rollout! family. MUSIC & SFX: Theme Music "Electric Donkey Muscles” by RoccoW. Used under an Attribution-ShareAlike License. “Bipolarity” by Poor Alexei. Used under an Attribution-Noncommercial-Share Alike 3.0 United States License.“We Can Do It! [Loop]” by Visager.“Bach - Italian Concerto In F Major, BWV 971 - Arranged for Harpsichord.mp3” by Gregor Quendel is licensed under a Attribution-NonCommercial-NoDerivatives 4.0 International License.“Afronauts” by Crowander is licensed under a Attribution-NonCommercial 4.0 International License.
Tonight we return to the studio after a week off and boy was there some stuff to catch up on! We'll start with the Transogen loop and why it's different than flashpoint and why flashpoint should LARGELY be ignored in it's current state. We'll move onto the Ascendence events, current materials spending and a host of other widely controversial topics in the world of STFC this week.
This is the second of two episodes with MIT Professor David Mindell. In these conversations we are exploring the detailed realities of "human in the loop" systems. In the first session we learned about the Apollo Program's lunar landing control system. In this episode we are going to explore a contemporary human plus computer control system failure involving a US Navy warship. We will be looking at a collision in the Singapore Strait in the pre-dawn darkness of August 21, 2017. The National Transportation Safety Board, or NTSB, determined that the causes of the collision between the destroyer USS John S McCain and the tanker Alnic MC included a lack of effective operational oversight, insufficient training, and inadequate bridge operating procedures. Also contributing to the accident were the McCain bridge team's loss of situational awareness and failure to follow steering loss emergency procedures.
iOS 26 Frosted Glass / Prosser verklagt / Meta All-Stars / Cook-Nachfolge / Apple Talent Retention / HomePad Soft-Launch / Bus Plus / AirPods Konzert-Modus / Heizkostenabrechnung / Colbert Late Night gecancelt / Adabas/Natural / Google Maps / Codex/Kiro / GrapheneOS / BlackHole Audio Routing
When Sarina found Stephanie Pao on social media, she knew she had to interview her. Stephanie has the job we all want—she owns a bookstore on wheels. La Fleuria is L.A.'s first mobile romance bookstore, and we are here for it. Tune in to hear our interview with Stephanie. We're discussing how she got this idea, where she turned for advice, and how she figures out what to stock and where to park La Fleuria!Show links include: #YouAndYourBookstore episode with Mary Laura PhilpottLa Fleuria book truckStephanie on InstagramStephanie's LinktreeLa Fleuria's popup schedule Thrown for a Loop, Sarina's upcoming release (pub date 11/4/25)TropeTruck, a book truck whose owner generously contributed knowledgeIngram, the wholesale bookseller we discuss in some detail (because Jess needed to understand how this bookseller access to indie authors works!)Books Stephanie recommends and loves to sell at La Fleuria:Yes No Maybe by Jessica Sherry (La Fleuria's #2 bestseller!)Atmosphere by Taylor Jenkins Reid All Rhodes Lead Here by Mariana ZapataHey, Jess here to talk to you about a new series I have created just for supporters of the #AmWriting Podcast.I met an aspiring author and speaker who has an idea for a book that just knocked me over. I said, please, please write that book. This is someone who had an idea that has a place in the market. It's timely. She's the perfect person to write it, and I asked her, I begged her, if I could please mentor her through this process publicly on the podcast.So while we're not giving her full name and we're not giving the actual title of the book, because we don't want to hand those things away, I am coaching her through the entire process, from preparing her book proposal to querying an agent. I'm going through the whole thing with her. She knows nothing about the publishing industry, she knows very little about how one goes about writing a book—so essentially, this is as I mentioned before, from soup to nuts, From Authority to Author, and hopefully we'll get her there.But really, whether or not this book ends up selling, whether after this book she ends up having a speaking career, this is about the process of preparing to do that. I hope you'll join us.This series is for supporters only, so if you are a free subscriber right now, consider upgrading. Remember, if you upgrade, you'll also get the ability to submit for our First Pages Booklab, and lots of other fun stuff that we put out just for supporters—So come join us. It's a lot of fun.Transcript below!EPISODE 457 - TRANSCRIPTJess LaheyHey, Jess here to talk to you about a new series I have created just for supporters of the Hashtag AmWriting podcast. I met an aspiring author and speaker who has an idea for a book that just knocked me over. I said, please, please write that book. This is someone who had an idea that it has a place in the market. It's timely. She's the perfect person to write it, and I asked her—I begged her—if I could please mentor her through this process publicly on the podcast. So, while we're not giving her full name and we're not giving the actual title of the book, because we don't want to hand those things away, I am coaching her through the entire process—from preparing her book proposal to querying an agent. I'm going through the whole thing with her. She knows nothing about the publishing industry. She knows very little about how, you know, one goes about writing a book. And so she essentially—this is, as I mentioned before from soup to nuts, From Authority to Author, and hopefully we'll get her there. But really, whether or not this book ends up selling, whether this book—she ends up having a speaking career—this is about the process of preparing to do that. How do you write a book? How do you prepare to become a speaker on the back of that book? So I hope you join us. This is a series for supporters only. So if you are a free supporter, or if you're a free subscriber right now, consider upgrading. Remember, if you upgrade, you'll also get access to the ability to submit for our First Pages Book Lab and lots of other fun stuff that we put out just for supporters. So come join us. It's a lot of fun.Multiple Speakers:Is it recording? Now it's recording, yay. Go ahead. This is the part where I stare blankly at the microphone. I don't remember what I'm supposed to be doing. All right, let's start over. Awkward pause. I'm going to rustle some papers. Okay, now one, two, three.Jess LaheyWelcome to the Hashtag AmWriting podcast. This is the podcast about, oh, writing all the things—the short things, the long things, the nonfiction, the fiction, the poetry, the book proposals, the agent queries—all the things. In reality, though, this podcast is about two things. It is about getting the work done, and flattening the learning curve for other writers. I'm Jess Lahey. I am co-hosting today. I am the author of The Gift of Failure and The Addiction Inoculation, and you can find my journalism at The New York Times, The Washington Post, and The Atlantic.Sarina BowenAnd I'm Sarina Bowen. I am the author of many romance novels. My next one is called Thrown for a Loop and it's coming from Forever in November, and I could not be more excited. And it is in the vein of romance, publishing, and readership that I have invited a guest to talk to us today because she has done something so outrageously cool that I needed to hear more in person. So please welcome Stephanie Pao, who has started Los Angeles' first romance book truck. She's become a bookseller, and I am here to hear all about it. Welcome, Stephanie.Stephanie PaoHi, thank you so much for having me.Sarina BowenMy pleasure. If you wouldn't mind, I would love to hear—how did this happen? Like, how did you decide that the world needed a book truck? Because that is just a cool idea and I never thought of it. And like, so how did you decide to actually make it a thing? And what did you do?Stephanie PaoYes, okay. The idea actually came to me—I lived by the beach, so I was walking by the beach and I saw a vintage Volkswagen truck for sale, and I just couldn't get it out of my mind. It isn't the truck that I have now, but I kept thinking, what could I do with it? And I've always loved books—romance in particular—and I've been looking for something that I could do that kind of took my previous experience, which is marketing, but melded it with something I really enjoyed. And I just thought maybe I could start a book truck. And I started to do research and I saw that there are many book trucks across the country. At the time, I think maybe there was just one or two romance ones and I was lucky enough to be able to speak with someone who had a romance book bus called Trope. She has a bookshop now and she really gave me a lot of confidence that I could probably do this too. I ended up taking a course on bookselling and started looking for a truck. The truck I ended up finding was actually the first truck I found on Facebook Marketplace. The man who was selling it had completely restored it. And he was so excited that I wanted to do this book shop in a truck idea, that he actually helped me and designed all the shelves, and he built it, and he didn't charge me for it.Sarina BowenOh my goodness!Stephanie PaoYeah. So it felt very serendipitous and almost meant to be. And now it's been like two months and I'm having so much fun.Sarina BowenWow. Wow. Oh my goodness. I feel like you should be teaching a class on how to live, right? You're like, "I'm good at this thing, but I'm really interested in this other thing, and I'm going to stick them together and it's going to be great."Stephanie PaoYeah, I feel like it was a little bit of like manifesting, I guess.Sarina BowenWell, wow, that's so great. So how many books does your truck hold at once? Like, what is the size of your store?Stephanie PaoYeah, so it holds about 350 books, and I've taken to also stacking books on top to display my favorite books. So I think it might hold almost 400.Sarina BowenOkay. And so of course, when we think about the bookstores that we grew up going to—you know, there are these giant cavernous Barnes & Nobles, there are smaller independent bookstores—and they're all numbering in the thousands. But by specializing in a category that you really love, like suddenly 400 is you know, it's a workable amount for what romance readers might be looking for on any given day. So, but still, there's a lot of good books in the world. How do you choose?Stephanie PaoYeah, I do a mix of like books that I've read and loved. I have been a voracious reader—I've read my whole life—but I've been a voracious reader for a couple of years. I also do a lot of books that I get recommendations from friends or that I just see are very popular online. So I think people will want to find those, but I think it is hard. I'm still figuring out the right balance of what types of romance to carry.Sarina BowenRight. Right. Because we all have our favorite you know, parts of the genre and they might not be the ones that are killing it.Jess LaheyBut the thing that I'm really excited to hear about is the thing that I love so much about independent booksellers. I get a sense for the bookseller when I go to the bookstore. Like, there are certain bookstores I rave about not necessarily because they're huge, not necessarily because they're beautiful—but because I can tell that when the bookseller recommends something to me; I know who that person is. Or I know the sense of the curation at the store. And that excites me because I feel like I'm in capable hands. So I'm really curious—especially to hear about your curation, and how you decide what you're going to carry—and then I'm also, and I know Sarina is going to ask this question, but in my head, I'm like, how do you find your readers? That's the part I'm so excited to hear about. Like, how do you know where to go? How do the people find you? Because I think that's the magic—is connecting the people with the books. And that's what I feel like a really great curation does. It says, "If you like this, try this," or, "Oh, you're new to this genre? Let me tell you where you should start with this genre." That's what's magic to me about independent booksellers, and the idea of you getting to do it in a very concentrated way with a particular genre is just—it makes me so happy. I'm just so happy you're out there doing this, Stephanie.Stephanie PaoThank you.Sarina BowenSo one time I was reading the listing of a literary agent, I think, and somebody had said, "What do you like about this job?" And the agent said, "I get to invest in my own taste." And I thought that was a really interesting way of looking at her job—but also of your job as well. And before we get to “How do you find the readers?”—because that is a really important chapter of this conversation—I just, from the listener standpoint: are you constantly deluged by authors who are like, “Pick me, pick me”? Like, what would you tell an author who is trying to navigate the bookselling world? What have you learned about your end of being a bookseller that an author might need to hear?Stephanie PaoYes. Okay. So first I want to say, like the curation part—My like number two best seller is actually an indie author's book who I love, and I can see from the book selling, like software that I use, that I'm the only bookstore of the 200 plus bookstores that carry her book, and it's the second best seller for me. Like. I've sold over 30 copies in like two months. So I think it really is like the passion of the bookseller, and I have had quite a few authors reach out to me, and they'll come to events. And I feel like it's, I don't have a good process on how I'm vetting all the authors, but I think it's like, if we make a personal connection, I will try to go out of my way to like read their book, because we've connected in some way, and I love reading, and I just feel like because we've like, either met in person or we've exchanged nice messages on social media, it does make me want to read someone's book more, because I have that personal connection, which is probably how people feel when they go shop at an indie books, or they have the personal connection with, like, a bookseller. So I think that's very similar. Um, I had people like, bring me their books, which does make it easier for me to, like, already have it ready. I don't have to look it up to read it or remember to look it up as well, but I know that, like, probably has a cost to it as well. But I had someone just bring me an F1 romance book yesterday at one of my pop ups, and I've been on an f1 kick. I don't know if she noticed that from my personal social but, like, I am very intrigued already, and now I have itSarina BowenThat's so lovely.Jess LaheyFor the listeners out there who are interested in this very specific topic, in our show notes I'm going to link to an episode we did with Mary Laura Philpott, who used to be at Parnassus, about making connections with booksellers. Because there are things you can do to go out of your way—before your book comes out, or when your book is coming out—to say, “Hey, I have this book coming out, would you be interested at all in getting a copy?” So it's something that can happen that authors can work on. And I'm going to definitely drop the link to that episode in the show notes.Sarina BowenYeah. I had this earlier this year. I was noticing—I started keeping track of how many romance bookstores are in the world. And now I have a list of 60, more than 60. And for a little while, when one just sort of popped up in my social, I was writing an email—because authors get a lot of publisher copies, you know, and sometimes after the launch of the book we end up with a box of like 15 copies still sitting here—and I was sending an email like, “Congratulations on your new store! That's amazing. Can I send you a signed author copy? Because I just have them here. It's a gift.” And the uptake of that is, you know, almost 100%. But I don't ever want to presume that a bookseller wants a copy, you know, unless I check first, because that just seems cheesy. You know, it's, it's, it's hard for authors to know, like, how to be a good partner and not irritating. And anyway, I just thought, you know what your thoughts about that are?Stephanie PaoYeah. I mean, I think for me, like, I am a new store and, like, a single-person business. So anyone that reaches out to me, I'm like, “Oh my gosh, what do you mean? How do you know about me? Why would you want to send me something?” So I'm sure, like, the like, weariness goes both ways, where we are, like, we're also—a lot of people are, like women—or maybe like, not used to promoting themselves more. So I think, like, just shoot your shot. I have an event coming up at like, a big, like, kind of mall, and they said they don't really do things like that with partners like this, but they were impressed that I shot my shot. So I have like, a summer series with them, and I think it's the same for, like, promoting your own book.Sarina BowenYeah, I guess this whole conversation is an exercise in trying.Stephanie PaoYeah, like the worst that could happen is, I think probably they would maybe say no or not respond to your request—which I do feel like I am guilty of that, because I get a lot and I don't know how to best, like, manage the flow of people saying that they want to send books. But that isn't because I don't want to reply. It's more like, I don't have a good system.Sarina BowenIt's hard. So I definitely want to hear how you figure out where to go. Like, where does the truck go? How do you know who to ask? Like, is that a lot of asking and hoping for the, for the best as well. Like, how does it come together?Stephanie PaoYeah, that has been a trial and error process. I think I started off applying to more markets, because they're looking for vendors anyways. But those usually have costs. And I found a few markets that I really enjoy going to, so I go to them monthly now. And…Sarina BowenWhat kind of markets, can I ask?Stephanie PaoYeah, they're like, one is like a night market. They do it like, a couple times a month in a city of LA called Lakewood, and there's like food, there's usually, like a theme, so like, there was an AAPI night, or they had— I don't know if you know those, like toys called Labubu — but the last event I did was a Labubu themed one. And then I do another market that is in Culver City, and it is similar—like, there's food and drinks and then there's, like, people selling different like, a lot of artisan-made things,Sarina BowenOkay.Stephanie PaoYeah, um, and then I reach out to local businesses as well. And I found, like, right away, I reached out to so many, and I didn't hear back from that many, because I was just starting out. I didn't have that many followers at the time. But the people who I found, and I did pop up set, they were so kind, and they let me dictate, like a day where I come back monthly, so I just have like places that I will go monthly, which makes it a lot easier to, like, have it like a set schedule, and then I just try to test new places and add on.Sarina BowenLike, what kind of business? What? What makes a good what's a good sort of connection?Stephanie PaoYeah, well, so the first place that said yes to me was another women-owned business. And I do feel like they are, like, more inclined to, like; take a chance on another woman-owned business. So she actually has a flower shop, and she does like high tea on the days that I go. So she has people going there for like, high tea— but it's on a very visible Street. It's on the Pacific Coast Highway, so I think it's—I'm not sure it's benefiting her in any way, because I'm not sure my customers are going to buy flowers, um, but she has a space for me to pop up, and it doesn't like detract from her business, and it adds something fun to her guests. And I also go to coffee shops and breweries, and I do want to start reaching out to restaurants as well.Jess LaheyI'm actually looking at her pop-up schedule on her site right now, and there's also—I wouldn't have even occurred to me—but these silent readings that I see every once in a while on social media that I'm like, "Oh, if I lived in a city, I would be going to those all the time," where people just get together to read together. I've also seen them—people getting together just to write together—and those? That's brilliant. Showing up for something like that is such a wonderful idea, and your pop-up schedule looks fantastic. I'll definitely be dropping that into the show notes as well.Sarina BowenWell, I just want to push back on the idea that the flower shop isn't getting anything out of you stopping there, because, like—so she runs a flower shop. I'm just certain she has a tiny core number of people who come every week and get fresh flowers because, you know, money is no object, and why not.But then there are other people who are on her list, maybe, who are only there when it's somebody's birthday three times a year. But if you're coming on a certain day, and she can tell her following, you know, that, "Oh, stop by on Tuesday because La Fleuria is going to be here, and it's, you know, the romance book truck, and you definitely want to check it out," it gives her a timely thing she can tell the people that do like flowers. And, you know, she's going to maybe have more foot traffic on that day than she otherwise might not have had.Stephanie PaoYeah, I think it's more maybe imposter syndrome, because she has like 800,000 followers.Sarina BowenWow!Stephanie PaoSo I'm like drop in your bucket.Sarina BowenWow. Well, maybe we should all be in the flower business.Stephanie PaoYeah.Jess LaheyWell, what did you have to sort of overcome with your own resistance in order to try this new thing? Because when writers have this same problem, we have an idea. It's a little glimmer, a sparkle, of an idea. It's so appealing in our minds. But, like, the commitment to actually, like, set aside six months of your life and write an entire book because you had this glimmer of an idea is a process, and that is why there aren't as many people who write complete books as you have ideas for them. So how did you convince yourself that, um, that this risky thing was—was something you ought to commit to? And how did you make that decision?Stephanie PaoYeah, I think I'm still convincing myself that...Jess LaheyOkay, fair, fair.Stephanie PaoUm, I think it's actually really—it's really hard, because I think we're really programmed, or at least I was, on, like, this typical metric of success, which is, like: go to college, get a job, keep climbing the corporate ladder. And so I just kind of thought I would be doing that my whole life. But I never once thought, like, does that make me happy? Like, I was in a marketing job, and I was like—I climbed up to, like, VP, but I didn't enjoy it at all. And I just thought that's what we were supposed to do. So I think for me, I have been freelancing for three years because I got really burnt out, and I've just slowly come to terms with, like, maybe what I build for myself, or what I want for my life, is different than what all my friends have. Because I still talk to my friends that I've had for a long time, and I don't think they understand what I'm doing. And I feel like you will get a lot of resistance from people that you know, because they just want you to do the thing that feels safe to them, which is not venturing and doing something completely unknown. So I think it's, like, being really comfortable with the idea yourself and that not everyone's going to get it—but that's okay, because the people who do will, like, really support you. And then, of course, like, I'm not going to sugarcoat it—it is like a big financial risk. I think if you're setting aside time to write and not doing, like, other work, like—it is a risk either way. So I am lucky enough to have support, and I think that's, like, really important to share; that, like, my parents supported me so that I could take this on. And I—I started taking less and less clients from my, like, freelancing work to prepare to do this. And, like, I am still not, like, super profitable, but I know that I can, like, push back into freelancing if I really need to. So I think it's—I'm comfortable knowing that there are other means of, like, income if I really need it. But I really want to give myself time to see where this goes.Sarina BowenRight, I love that. So, of course, you knew that freelancing was—that you had some connections there, which helps, so you have, like, a little bit of a cushion for yourself, which is amazing. You—you mentioned earlier that you took a course in bookselling, and I just wonder how you found that, and how—how you felt. Was it information that you already had? Did it just give you confidence? Or did you really learn a lot from that course?Stephanie PaoWell, I found it through the American Booksellers Association. It was, like, a linked course that they had on, like, how to get started with opening your own bookstore. And I did learn a lot. I think at the time, I was really debating whether I should do a bookstore or do something more mobile. And that course actually made me feel like—when we did all the calculations—the rent is so much in LA that it just seemed, like, much, much too risky to do a store first. Like, maybe building up a customer base before investing in a shop. So I think I did learn a lot. I also—there's—I get a lot of the same questions from people who want to start something similar. And I got all of that information through this course. Like, a lot of people ask me where you buy books from, and things that have to do with bookselling that aren't very well known. And I think the course provides that information.Jess LaheyNice. Do you do you use Ingram [Ingram Content Group], and so you have like a special account as a bookseller?Stephanie PaoYes. And I just started opening, like, accounts with the publishers, because I wasn't sure how much I was going to order, and you have to meet minimums to order through the publishers. I was like, I don't know how quickly my inventory is going to go, but now I think it will be more worth it, because you get a better, like, discount through the publishers.Jess LaheyAs someone who's not involved in the bookselling community or the independent publishing community—just for my knowledge—one of the things that I, you know, often lament is if I like an author that is an independent bookseller and their print books are hard to come by. How do you—is Ingram someone who helps you bridge that? Does Ingram do this, like, print on demand? Sorry, there—my husband's home. Could you explain how this works a little bit to me?Stephanie PaoSo I also—well, I'm not 100% sure—but yes, Ingram does the print-on-demand books, and they have books from a lot of independent authors on there. I have a friend who is an indie author, and she said that she first listed her book on Amazon, but then the bookstores couldn't buy it, so she had to do something to get it on Ingram. So I'm not sure how that works, but I've also bought directly from a few authors, like the author I mentioned, who is, like, my second best seller. I buy directly from her, and I'm not sure where she gets her copies, but it is a much better deal than through Ingram.Jess LaheyYeah. So, Ingram—their first and primary business was as a wholesaler for traditionally published books. So, you know, in the '90s, when I briefly worked at Random House, Ingram was—you know, when a new book is published, Ingram buys a certain amount of them, and Baker and Taylor buy a certain amount of them, and they stand as a middleman who is ready to wholesale those books to booksellers. And then, of course, they created their print-on-demand service so that, probably, when you log into Ingram, you can see indie titles and traditional titles sort of all together in their offered database. But I did learn something recently about indies and Ingram that was a real eye-opener for me, which is that an author who opens an IngramSpark account and uploads their files there—like, like an indie author that you buy from probably does—has to set a discount amount. And unfortunately, the number that the bookseller gets is not the same as what the author sets. So the author can set a discount to retail in a band between, I don't know, 40 and 60 or something like that. But, um, in order for a bookseller to get their maximum discount, I have to put 53% discount or greater—like 53 or 55—and if I put 52 instead, then the bookseller gets, often, a very bad discount that is not 52%; it's more like 30%. So there's this magic that happens at the 53% author discount that allows you and your colleagues to get the max discount in your Ingram account. And it took me only, like, eight years to learn this magic.Jess LaheySo Stephanie, this is why we keep Sarina around, because she knows how this stuff works.Stephanie PaoI figured it was there was something, because the range in discounts I see from indie offers is so wide from like 20 to 40% and at 20% it's almost not even worth it to carry.Sarina BowenRight. I bet it isn't.Stephanie PaoYeah.Sarina BowenSo you if somebody Well, but, and that's where the confusion comes in, because here's an author, and she's putting 45% in that box, and then you're seeing it at 20 and going, this isn't worth it. And of course, like both of you, could be frustrated because…Jess LaheyExactly!Sarina BowenBecause that doesn't make a whole lot of sense. So um, but I have learned that 53 is the magic number, and that if an author puts 53 and then you will get your max discount. And it took me way, way too long to understand this.Jess LaheyThis is like… this is, this is—these little random things that come up occasionally—are, you know, why I talk about flattening the learning curve for other authors or booksellers or whomever that listen to this podcast. Because how on earth would you know that? And then you're frustrated because you can't carry a book, because you can't make money on it. The author's incredibly frustrated because you can't—won't—carry the book, and then that piece of information never gets across. So thank you for diving into that dorky detail for me, because, again, I think that's such an important piece of information that no one would ever know unless someone somewhere is discussing it. So thank you.Sarina BowenUm…you're welcome. It's really just inside baseball—like picky junk that takes up my week. But here we are.Jess LaheyI know. But the people who listen to this podcast—in particular, the people who are fans of Sarina Bowen—are often people who are also writing within the indie space. And so how, you know—how are they going to find this stuff out?Sarina BowenWell okay.Jess LaheyOkay.Sarina BowenEven if it's not as you know, as joyful as the following your dreams and the flower shop stuff, but we're here to do all of it.Jess LaheyWell… But the big—this is also a big part of it, because there are also going to be people out there who are like, Oh, I don't want to open a brick-and-mortar store, but Oh, a truck? I mean, like, for me, that's the entry point. That's very, very exciting to me. So, the other reason I wanted to be on this podcast today is because I want to understand how that works, and is it a way into something that would really feed your soul and your heart—and not to mention your book… sell—your, your bookshelves.Sarina BowenOf course. So, Stephanie, before we go, I would love—since you're the expert here—I would love for you to recommend a couple romances that you're excited about right now. And if you wouldn't mind, I would be super thrilled to hear what your number two bestseller is—that you, that you are her best bookseller.Stephanie PaoYeah, okay. It's Yes No Maybe by Jessica Sherry, and it is a story of a woman who has, um, scars on her face from, like, an accident from when she was younger. And she's, like, always felt not worthy of, like, all the good things in life, and she's settling. And she moves next door to a romance writer who has writer's block, and she becomes basically his muse. And it's, like, very sweet but very emotional. Some other books I love—I recently finished Atmosphere by Taylor Jenkins Reid, and I've never cried so hard in a book. And it's, like, also such a beautiful love story. I, like, have chills thinking about it.Sarina BowenWow.Stephanie PaoYeah. And then, just like a favorite that I always recommend is All Rhodes Lead Here by Mariana Zapata. I'm in my late 30s, so I feel like I love when characters are in their 30s and still figuring things out, and I love a slow burn romance.Sarina BowenAll right. Thank you so much. I, um—I love those choices. Um, we've all walked into bookstores and seen, like, the same five books on the front table that we've seen in every other bookstore we've walked into that month. And it's really lovely to hear some different recommendations from you, and we really appreciate it. Thank you so much for spending some time with us today to talk about this super fun project that—that Jess and I are like, Ooh, we could just quit everything and get a...Jess LaheyYeah. Well, no. The other thing is, I'm like, Okay, when's my next speaking engagement in Los Angeles, and can I make it coincide with one of your pop-up dates so that I could come by?Stephanie PaoI will drive the truck to you.Jess LaheyThat… actually, we'll figure it out. Because I just, I'm dying to see your truck, dying to see how it works. I just, I'm loving the selections. And I'm just really happy for more than anything else, I'm really happy for someone who has found a way to turn something they love into a business that can work. So I'm just so happy for you.Stephanie PaoThank you. Thank you so much for having me. This was really fun.Sarina BowenIt was entirely our pleasure. And thank you listeners for tuning in once again to the am writing podcast, and until next week, keep your heads in the game and your butt's in the chair.Jess LaheyThe Hashtag AmWriting podcast is produced by Andrew Perrella. Our intro music, aptly titled Unemployed Monday, was written and played by Max Cohen. Andrew and Max were paid for their time and their creative output, because everyone deserves to be paid for their work. This is a public episode. If you'd like to discuss this with other subscribers or get access to bonus episodes, visit amwriting.substack.com/subscribe
In this week's episode, Kevin and Cory of Barn2Door's Success Team discuss how Farms have built successful partnerships with other local businesses in their community. By identifying ideal partners and uncovering their Buyers' local loop, Farms have created convenient ways to expand their product reach.For more Farm resources, visit: Barn2Door.com/Resources
You have to fill the time up somehow. The network isn’t going to entertain you all the time. They got bills to pay! Fortunately, Sears is never going to die and they spent 30 bucks on your Nickelodeon shows to tell 7-year olds all about air conditioners. They’re pretty… Cool! That’s what you’re supposed to… Read more S9:E19 – Sears Air Conditioner Commercial
The Teamsters union and Republic Services head back to the bargaining table, a major network cancelled a long running late night show, and the median home price hits all-time high. Stay in "The Loop" with WBZ NewsRadio.
A hearing on President Trump's birthright citizenship order is underway, a group of young boaters saved by Marine Patrol in Manchester-by-the-Sea, and Dunkin Donuts return to Stow. Stay in "The Loop" with WBZ NewsRadio.
I'ts THURSDAY! We play the Throwback Game, catch up with What's Trending, Weird But True and Celebrity News. Did you know that reoccurring dreams could be telling you something? Pet bills are NO JOKE - a listener tells us about a $14,000 bill they went through to save their pet! When on vacation: are you a Sunrise or Sunset kind of person? What are you "Out of The Loop" about? Nurys' family is traveling in the City Beautiful from Panama and showed them a piece of Orlando - where do you take loved ones when visiting Central Florida?See omnystudio.com/listener for privacy information.
What are you clueless about.
I'ts THURSDAY! We play the Throwback Game, catch up with What's Trending, Weird But True and Celebrity News. Did you know that reoccurring dreams could be telling you something? Pet bills are NO JOKE - a listener tells us about a $14,000 bill they went through to save their pet! When on vacation: are you a Sunrise or Sunset kind of person? What are you "Out of The Loop" about? Nurys' family is traveling in the City Beautiful from Panama and showed them a piece of Orlando - where do you take loved ones when visiting Central Florida?See omnystudio.com/listener for privacy information.
Protesters planned to march in Boston for the "Good Trouble Lives On" rally, Rep. John Lawn pleaded not guilty at his arraignment, and parents on the North Shore filed a lawsuit against the Beverly Teachers' Union. Stay in "The Loop" with WBZ NewsRadio.
President Trump is diagnosed with chronic venous insufficiency. A 10th person has died from Sunday's blaze at a Fall River assisted living facility. The median Boston-area home price has hit a new milestone. Stay in "The Loop" with WBZ NewsRadio.
U.S Senate voted to cut $9 billion from public media and foreign aid, TSA makes another security change, and things heat up at the negotiating table. Stay in "The Loop" with WBZ NewsRadio.
Are you hoping to visit Corsica? I've got a story for you! I (Kat) did a 9-day road trip around Corsica full of fun, relaxation, adventure, and more! Aside from the stunning beaches in Corsica, there are also ample hiking trails. It is known for the GR20, a multi-day trek known to be one of the most challenging in Europe. While I definitely didn't attempt that, I did hike a portion of it when my friend and I hiked the Aiguilles de Bavella Loop Trail. But things suddenly took a turn when AllTrails information was inaccurate and reviews that claimed it was only a 4.5-hour hike also weren't always fully correct. What was supposed to be a 6.9-mile (11.1 km) hike in 4.5 hours, it ended up being an 8.4-mile (13.5 km) hike that took around 7-7.5 hours. It's not the longest day hike I've ever done… but certainly one where we weren't prepared with ample water. Lessons were most certainly learned including to always pack more water than you think you'll need AND ALWAYS carry a LifeStraw Water Bottle. Here is my tale that is partially funny (now that we're totally fine) and partially a little scary. Plus, I've got tips for your success in hiking this trail. Bon courage while hiking the Aiguilles de Bavella Loop in Corsica! Corrections: -There were many people that did complete it on AllTrails, but for some it looks like many spots disconnected, making it appear shorter and/or possibly have less time. -Depending on your physical fitness and breaks, you could take between 5-8 hours. -Getting up the mountain is around 2-2.5 miles or so (rather than 3 miles), then it goes down for a bit. -The repelling on a chain wasn't fully vertical, it was just a steep decline. Check us out on Substack: Follow for updates, free and paid posts, and exclusive podcast episodes! Subscribe here to get this exclusive content now! Traveling to France? Check out our Facebook Group called France Travel Tips to ask/answer questions and learn more! Don't forget to follow along! Instagram: https://www.instagram.com/worldwidehoneymoon Facebook: https://www.facebook.com/worldwidehoneymoon TikTok: https://www.tiktok.com/@worldwidehoneymoon World Wide Honeymoon Blog: https://worldwidehoneymoon.com France Voyager Blog: https://francevoyager.com Subscribe to the World Wide Honeymoon blog here for monthly updates and tips + get our FREE trip planning guide: https://www.subscribepage.com/o4e5c2
This episode of The BS Show features KQ Morning Show legend Mike Gelfand, comic Bryan Miller, The Loop's Kevin Cusick, and psychic Ruth Lordan.
Wherein we brew up and share our own writing prompts. Lock yourself in for a third round: gwritersanon@gmail.com Open the elevator doors to our Facebook page (Ghost Writers, Anonymous).
Sweltering heat is expected in the Boston area for the next day or so. Fall River is making changes after Sunday's deadly fire. Watertown State Rep. John Lawn faces OUI charges. Stay in "The Loop" with WBZ NewsRadio.
Republic Services strike continues with no end in sight, House Speaker Mike Johnson joins growing support to release the Epstein file, and Boston under a heat emergency amid another heat wave. Stay in "The Loop" with WBZ NewsRadio.
A new poll on President Trump's approval ratings, the Blue Line up and running again after hours of delay yesterday, and investigation into the deadly Fall River fire continues. Stay in "The Loop" with WBZ NewsRadio.
Welcome, to the final Dark Minisode of Season 20.In our final Minisode for the season, Colette—a self-proclaimed rationalist and cancer researcher—opens up about a lifetime of inexplicable events that intertwine with family history, recurring dreams, and something darker that may have followed her bloodline. From near-death visions to eerily shared hallucinations across generations, this is a chilling reflection on whether certain forces are tied to land… or to us. What begins as a child's strange nightly ritual unfolds into a haunting mystery that spans decades, lives, and realities. YES, you heard correctly, for the month of June ONLY, as a special anniversary treat and a thank you, we're giving a full weeks trial of our Patreon away! Just head over on the link below and away you go! If it's not for you? Simply cancel before your trial expires, meanwhile enjoy FULL access to our highest tier, and thank you for being the best listeners by miles. By making the choice of joining our Patreon team now, not only gives you early Ad-Free access to all our episodes, including video releases of Dark Realms, it can also give you access to the Patreon only podcast, Dark Bites. Dark Bites releases each and every week, even on the down time between seasons. There are already well over 100+ hours of unheard true paranormal experiences for you to binge at your leisure. Simply head over to:www.patreon.com/thedarkparanormalTo send us YOUR experience, please either click on the below link:The Dark Paranormal - We Need Your True Ghost StoryOr head to our website: www.thedarkparanormal.comYou can also follow us on the below Social Media links:www.twitter.com/darkparanormalxwww.facebook.com/thedarkparanormalwww.youtube.com/thedarkparanormalwww.instagram.com/thedarkparanormalAdvertising Inquiries: https://redcircle.com/brandsPrivacy & Opt-Out: https://redcircle.com/privacy
Today's guest is Phil Christianson, Chief Product Officer at Xurrent. Xurrent is an IT service management platform that helps large organizations coordinate incident response and improve system reliability. They serve clients across healthcare, government, and financial services and are known for their focus on post-incident accountability and automation. Phil joins Emerj Editorial Director Matthew DeMello on today's episode to explore how AI can help break this cycle and build lasting resilience, drawing from years of experience in fintech, e-commerce, and enterprise IT. Phil outlines how war rooms — once a necessary constant in tech operations—are evolving with automation and machine learning, enabling faster response times, cleaner postmortems, and real accountability. He emphasizes how IT's central role in most organizations uniquely positions the function to lead AI adoption — provided the right technology, executive backing, and cultural readiness are in place. Want to share your AI adoption story with executive peers? Click emerj.com/expert2 for more information and to be a potential future guest on the ‘AI in Business' podcast! This episode is sponsored by Xurrent. Learn how brands work with Emerj and other Emerj Media options at emerj.com/ad1.
Still not feeling confident—even though you're working out, eating well, and doing “everything right”? You're not alone. In this episode, Michelle breaks down the real reason you're stuck in the confidence loop… and how to finally break free. You'll learn:Why confidence isn't built through perfectionThe nervous system + identity connection no one talks aboutThe 3-part framework to become the woman who never has to “start over” againLinks:Apply for Mentorship: www.ambitiousandfit.comDM "NEXT LEVEL" to @michelleestallings for next steps
This week on Ten Year Town: Troy Cartwright shares a few thoughts on the creative loop and the story of a Red-Bellied Wood Pecker.If you're into country music, songwriting, or just like hearing how artists see the world—there's more like this at https://troycartwright.substack.com.New Episodes every Tuesday.Find the host Troy Cartwright on Twitter, Instagram. Social Channels for Ten Year Town:YoutubeFacebookInstagramTwitterTikTokThis podcast was produced by Ben VanMaarth. Intro and Outro music for this episode was composed by Troy Cartwright, Monty Criswell, and Derek George. It is called "Same" and you can listen to it in it's entirety here. Additional music for this episode was composed by Thomas Ventura. Artwork design by Brad Vetter. Creative Direction by Mary Lucille Noah.
A traumatized time traveler keeps traveling back to his past to punish his younger self. Over multiple loops, he learns to forgive himself. Copyright khōréō magazine 2025. Story by Samir Sirk Morató, edited by Danai Christopoulou. Audio edition read by Valentín Ángel Fernández, with casting and production by Jenelle DeCosta. Visit khoreomag.com and follow us on Twitter, Instagram and Facebook @KhoreoMag. Music: This Too Shall Pass by Scott Buckley https://soundcloud.com/scottbuckley Creative Commons Attribution 3.0 Unported CC BY 3.0
Did you enjoy this episode? Share you aha moment with us!Feeling like you're not doing enough, achieving enough, or just not enough? This episode unpacks the thought loop that keeps you stuck in overworking and second-guessing — and shows you how to shift it. Book a consultation here, and let's start designing a business that works FOR YOU. Link to Music Credits Track: Positive MotivationAuthor: AShamaluevMusic (ASM)Publisher: CD Baby (IPI 700570289)Connect With Ilonka On Social MediaInstagram | Facebook | YouTube
Fall River officials say Sunday's deadly fire at an assisted living facility does not appear suspicious. Pink slips at the federal Education Department. Taylor Swift's Cape Cod home sells for more than $12 million. Stay in "The Loop" with WBZ NewsRadio.
Communities in Massachusetts look to make the next generations tobacco free, kids say the cost of college education is worth it, and the Gen Z stares through us all. Stay in "The Loop" with WBZ NewsRadio.
A heat advisory takes effect in Boston, a firefighters union calls out the city of Fall River, and several officers in the Haverhill Police Department are on paid leave. Stay in "The Loop" with WBZ NewsRadio
As the kids flee from the black cars, they will have to come up with some good explanations as to why they've been gone all day. And some embarrassing things happen...We're an actual play podcast where professional actors in Sweden play the best of Swedish RPGs. Led by one of Swedens most experienced and appreciated podcast game masters we play Tales from the Loop, a game published by Free League Publishing.Starring: Anneli Heed, Mattias Redbo, Ingela Lundh and Amanda Stenback.Game Master: Andreas LundströmThe original music for Sweden Rolls by Andreas Lundström
The Net Promoter System Podcast – Customer Experience Insights from Loyalty Leaders
Episode 250: Comcast solved the age-old problem of how to make employee suggestions a powerful, reliable source of value-driving improvements at scale. Sean McEntire, Comcast's Vice President of Customer Strategy and Operations, explains how the Outer Loop channels every employee elevation—no matter how small—through a disciplined screen, assigns a named owner, and tracks progress in public view. Ninety thousand teammates now feed a single pipeline that forces scattered ideas into accountable hands and verified fixes, solving 7,000 customer pain points so far. A frontline agent's push for an easy‑to‑use, large‑button remote shows the system at work: The idea passed triage in hours, landed on the product team's desk, and shipped nationwide within months—evidence that voices on the floor can reshape the hardware in customers' hands. Once an elevation clears triage, technology, operations, or product leads must respond within set deadlines—accept, reject, or ask for data. Every decision and follow‑up lives on the same dashboard employees use to log ideas, so trust grows with each visible step. As McEntire puts it, “CX is all about transparency. If you're going to be transparent with your customer, you need to be transparent with your teammates.” The result? Faster fixes, rising JD Power and NPS Prism rankings, and a workforce that, 10 years into the transformation, keeps feeding the Outer Loop because they've seen their suggestions become reality. Guest: Sean McEntire, Vice President, Customer Strategy and Operations, Comcast Host: Rob Markey, Partner, Bain & Company Give Us Feedback: Help us improve the podcast (feedback link) Want to get in touch? Send a note to host Rob Markey. Time-Stamped Topics (00:01) Comcast's early days of the Outer Loop (03:00) Why NPS never drifts when the Outer Loop is active (06:00) What it takes to operationalize trust with 90,000 employees (08:30) Large-button remotes and other frontline-sourced Outer Loop ideas (11:00) Inside the elevation system: votes, comments, and Outer Loop visibility (13:00) Why rejecting ideas can build more trust than accepting them (16:00) An industry-wide trust gap and the Outer Loop's role in closing it (18:00) Moving beyond scores to what drives CX progress (20:00) Synthetic feedback, benchmarking, and the new Outer Loop data stack Time-Stamped Notable Quotes [3:00] “This is our ten-year anniversary of operationalizing NPS within the organization. And we consistently, to this day, listen to both our customers and teammates. We learn from that feedback. […] We act on putting new solutions into the business that improve the lives of our customers and our teammates.” [5:00] “We are approaching our 7,000th resolved NPS elevation. So that's 7,000 net new experiences for both our consumers and teammates. And that's true progress.” [12:00] “CX is all about transparency. So, if you're going to be transparent with your customer, you need to be transparent with your teammate.” [16:00] “CX never sleeps.” [23:00] “ It's not the score, it's the system. And if people focus on the score, you spend more time trying to explain a few basis points of score change and trying to correlate what may have caused that when it may have nothing to do with that. So it's, the score will be your north star on, ‘Are you making progress?'” Additional Resources Learn more about the NPS® Outer Loop by Bain & Company: https://www.qualtrics.com/marketplace/bain-outerloop/ Listen to our two-part 2018 podcast on the origin of Comcast's NPS journey with Charlie Herrin, Comcast's chief customer experience officer: https://www.netpromotersystem.com/insights/inside-a-cable-giants-net-promoter-turnaround-nps-podcast/
For this week's ep of my podcast Apt. 5B we're chopping it up about the definition of a loop, the difference between looping a song that was already popular vs. an obscure song no one's ever heard, 5 hip hop songs that used a popular loop that you liked & we're also looking at R&B songs that just jacked a hip hop song that was already a hit to sing over!Just another DOOOOOOOOPE ep y'all and don't forget to subscribe to our YouTube channel and check us out wherever you listen to your fave podcasts at!Twitter & IG: @Kil889 www.willmakebeatsforfood.com
This Brother is spreading love from the South, to the world.Representing LABR from London. It's our man, Enoent with his incredible show, Boot Loop. On Love A Brother Radio, WOOT!!Catch him LIVE every Sunday nights. 21.00 - 22.00 UTC#labr #loveabrotherradio https://labr.onlineKeep up with what this brother is doing here: ENOENT@ravenation.club Follow us at: @labr@ravenation.club to be in the know of ALL things #labr #loveabrotherradio If you're on the go?Android: RadioDroid Apphttps://play.google.com/store/apps/details?id=net.programmierecke.radiodroid2&hl=en_GB&gl=USiphone: Cuteradio https://apps.apple.com/de/app/cuterdio-internet-radio-app/id1489513385Do A Search for LABR, & There You Are. Streaming 24/7 all the LABR Collective Members shows that you might've missed. And a few extras in between.
Sanitation workers continue to strike in several cities and towns, dozens of public beaches are closed, and how bout them Red Sox? Stay in "The Loop" with WBZ NewsRadio.
A fire in Fall River leaves nine dead and dozens injured. Massachusetts is suing the Trump administration after it halts billions in grant money. New England Aquarium is celebrating Shark and Ray Awareness Day. Stay in "The Loop" with WBZ NewsRadio.
This is the longest podcast we’ve done so we asked ChatGPT to listen and name it. It didn’t hold back and threw some shade with the title. Siren’s Curse review, 2026 weak roller coaster lineup, Dollywood prediction, why Lost Island should be like Savannah Bananas, and so much more (obliviously given the length). The post The Longest Podcast About a Trip No One Asked For appeared first on In the Loop.
This is the longest podcast we’ve done so we asked ChatGPT to listen and name it. It didn’t hold back and threw some shade with the title. Siren’s Curse review, 2026 weak roller coaster lineup, Dollywood prediction, why Lost Island should be like Savannah Bananas, and so much more (obliviously given the length). The post The Longest Podcast About a Trip No One Asked For appeared first on In the Loop.
This is the longest podcast we’ve done so we asked ChatGPT to listen and name it. It didn’t hold back and threw some shade with the title. Siren’s Curse review, 2026 weak roller coaster lineup, Dollywood prediction, why Lost Island should be like Savannah Bananas, and so much more (obliviously given the length). The post The Longest Podcast About a Trip No One Asked For appeared first on In the Loop.
Oakland's hotel market is collapsing. In just the past year, some of the city's biggest hotels have gone into foreclosure, been sold at massive losses, or closed entirely.
The Uplift app is here! Try it free for 30 days. Let me ruffle a few feathers real quick: Hard work isn't the issue. Direction is. If pure hustle were the magic ticket to success, every deadline-smashing, all-nighter-pulling powerhouse would be running the show. But we're not. Instead, we're grinding like a one-legged cat in a sandbox (seriously, think about that visual) and still wondering why it feels like we're going nowhere fast. You've achieved a great deal in your career, and on paper, it appears impressive. But deep down, you might feel like you're climbing the wrong wall. Maybe you've built a successful business, but it's draining you. Or perhaps you're juggling multiple responsibilities, hoping they won't come crashing down. It's not about being lazy or falling behind. It's about being caught in the burnout loop, a cycle where ambition meets exhaustion and clarity seems to vanish. Today, we're naming that loop, calling it what it is, and flipping the script. Clarity isn't at the bottom of another to-do list—it's forged when you decide that burnout isn't your badge of honor anymore. You have the power to change your narrative. Let's go deep. Let's get free. You in? Timestamps: (02:54) - Effort Without Strategy Will Keep You Burned Out and Spinning Your Wheels (04:41) - The Truth About Invisible Work (05:18) - You'll Never Work Your Way Into Feeling Worthy (06:45) - The Game-Changing Strategy No One's Talking About to Finally Get Unstuck WATCH ALLI ON YOUTUBE Links to great things we discussed: Alli's Supplement Recommendations - Pure Encapsulations Quercetin and DAO Enzyme Supplement I hope you loved this episode!
Get ready for a fresh twist on Gut+Science!
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On this Out of the Loop, Jason Pack helps us understand what the conflict between Iran and Israel signifies, and where we can expect it to go from here.Welcome to what we're calling our "Out of the Loop" episodes, where we dig a little deeper into fascinating current events that may only register as a blip on the media's news cycle and have conversations with the people who find themselves immersed in them. Disorder podcast host Jason Pack is here to help us make sense of the recent escalation in conflict between Iran and Israel — how we got here, the dangers and opportunities of the moment, and what we need from world leadership to keep the problem contained.Full show notes and resources can be found here: jordanharbinger.com/1177On This Episode of Out of the Loop:Israel launched surprise attacks on Iran's nuclear program and leadership, setting back its nuclear capabilities by months to years while demonstrating complete intelligence penetration.The US brokered a ceasefire between Iran and Israel, but this only addresses symptoms — the underlying regional conflicts and proxy wars remain unresolved.Iran announced it's accelerating its nuclear program in response to the attacks, following the "Libya lesson" that nuclear weapons provide protection from regime change.The current moment presents a unique opportunity for comprehensive Middle East peace due to weakened Iranian proxies and shifting regional power dynamics.Success requires multilateral diplomacy involving Qatar, Europe, Gulf states, and addressing root causes — not just ceasefire management but genuine conflict resolution through shared interests.And much more!Connect with Jordan on Twitter, on Instagram, and on YouTube. If you have something you'd like us to tackle here on an Out of the Loop episode, drop Jordan a line at jordan@jordanharbinger.com and let him know!Connect with Jason Pack on Twitter or on LinkedIn, and be sure to subscribe to his newsletter and check out his Disorder podcast!And if you're still game to support us, please leave a review here — even one sentence helps! Sign up for Six-Minute Networking — our free networking and relationship development mini course — at jordanharbinger.com/course!Subscribe to our once-a-week Wee Bit Wiser newsletter today and start filling your Wednesdays with wisdom!Do you even Reddit, bro? Join us at r/JordanHarbinger!This Episode Is Brought To You By Our Fine Sponsors:Boulevard: 10% off first year: joinblvd.com/jordanIDEO U: 15% off: ideou.com/jordanOpenPhone: 20% off 1st 6 months: openphone.com/jordanAirbnb: airbnb.com/hostHomes.com: Find your home: homes.comSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
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