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From breakdown to 100k months

Play Episode Listen Later May 16, 2022 30:33


In this episode, I speak to Chris Ellis about his journey in Estate Agency, from falling into it in the beginning, buying the company he worked for, nearly having a nervous breakdown from the pressure of running the business and right through to happiness and 100k months out of 1 branch.

From breakdown to 100k months

Play Episode Listen Later May 16, 2022 30:33


In this episode, I speak to Chris Ellis about his journey in Estate Agency, from falling into it in the beginning, buying the company he worked for, nearly having a nervous breakdown from the pressure of running the business and right through to happiness and 100k months out of 1 branch.

Staff Retention: Keeping your best people

Play Episode Listen Later Apr 21, 2022 52:42


In this episode Mark Burgess, CEO of Iceberg Digital and Rob Brady, Award winning Elite Performance Coach to agents, discuss in in's and out's of why staff leave and how to build a destination organisation as opposed to one where your staff see you as a stepping stone. 

Staff Retention: Keeping your best people

Play Episode Listen Later Apr 21, 2022 52:42


In this episode Mark Burgess, CEO of Iceberg Digital and Rob Brady, Award winning Elite Performance Coach to agents, discuss in in's and out's of why staff leave and how to build a destination organisation as opposed to one where your staff see you as a stepping stone.

EA X 7 - Mark Burgess: Why companies win or fail

Play Episode Listen Later Feb 8, 2022 67:37


Mark Burgess has been voted as one of the 30 most influential people in the property industry and has been featured on Forbes as one of the entrepreneurs in the world making a difference. He is the author of 2 best-selling books around marketing and data and has lead a technology company to an 8 figure valuation. In this talk that took place at EA X 7 he looked at the evidence that shows what might be holding your company back from greatness and how to overcome that hurdle.

EA X 7 - Mark Burgess: Why companies win or fail

Play Episode Listen Later Feb 8, 2022 67:37


Mark Burgess has been voted as one of the 30 most influential people in the property industry and has been featured on Forbes as one of the entrepreneurs in the world making a difference. He is the author of 2 best-selling books around marketing and data and has lead a technology company to an 8 figure valuation. In this talk that took place at EA X 7 he looked at the evidence that shows what might be holding your company back from greatness and how to overcome that hurdle.

Campbell Macpherson: Change is inevitable. Successful change isn't!

Play Episode Listen Later Jan 13, 2022 47:17


Campbell Macpherson has been enabling organisations to successfully instigate sustainable change for almost thirty years across the UK, Europe, US, Australia, Asia and the Middle East. He has a remarkable wealth of experience across a variety of industries and business disciplines and has been a trusted adviser to CEOs and leadership teams, board member, Strategy Director, HR Director, Marketing Director, eBusiness Head and internal change leader. In this talk at EA X 7 Campbell helps the agents attending to understand how to implement successful change within their business from his years of experience.

Campbell Macpherson: Change is inevitable. Successful change isn't!

Play Episode Listen Later Jan 13, 2022 47:17


Campbell Macpherson has been enabling organisations to successfully instigate sustainable change for almost thirty years across the UK, Europe, US, Australia, Asia and the Middle East. He has a remarkable wealth of experience across a variety of industries and business disciplines and has been a trusted adviser to CEOs and leadership teams, board member, Strategy Director, HR Director, Marketing Director, eBusiness Head and internal change leader. In this talk at EA X 7 Campbell helps the agents attending to understand how to implement successful change within their business from his years of experience.

The power of systems in Estate Agency with Marianne Page

Play Episode Listen Later Jan 13, 2022 40:58


Marianne, who is author of 3 best-selling books - has 27 years experience of working with McDonald's under her belt, and a further ten, working with successful small business owners, helping them to scale, grow and occasionally sell their business. In this talk at EA X 7 she guides the agents attending through ways in which they can make their business run smoother.

The power of systems in Estate Agency with Marianne Page

Play Episode Listen Later Jan 13, 2022 40:58


Marianne, who is author of 3 best-selling books - has 27 years experience of working with McDonald's under her belt, and a further ten, working with successful small business owners, helping them to scale, grow and occasionally sell their business. In this talk at EA X 7 she guides the agents attending through ways in which they can make their business run smoother.

Why data with Daniel Priestley

Play Episode Listen Later Jan 13, 2022 39:43


Award winning entrepreneur and best selling author Daniel Priestley gives the Estate Agents at EA X 7 an insight into the long term impacts of covid on their industry and shines a light on where they need to be heading to find success in the next few years.

Why data with Daniel Priestley

Play Episode Listen Later Jan 13, 2022 39:43


Award winning entrepreneur and best selling author Daniel Priestley gives the Estate Agents at EA X 7 an insight into the long term impacts of covid on their industry and shines a light on where they need to be heading to find success in the next few years.

Playing the 'Long Game' with Christopher Watkin

Play Episode Listen Later Dec 15, 2021 35:35


Mark Burgess turns the tables on industry legend Christopher Watkin by turning the interviewer into the interviewee! In this episode Mark asks Chris about his background and what he has seen as the secret to success from interviewing and helping 1000's of agents over the years .

Playing the 'Long Game' with Christopher Watkin

Play Episode Listen Later Dec 15, 2021 35:35


Mark Burgess turns the tables on industry legend Christopher Watkin by turning the interviewer into the interviewee! In this episode Mark asks Chris about his background and what he has seen as the secret to success from interviewing and helping 1000's of agents over the years .

Where did all the women go?

Play Episode Listen Later Oct 27, 2021 41:17


In this episode I talk to Susan Gregory and Ellie Rees about why so few women are making it to the top paid jobs in Estate Agency and what even the smallest of companies can do in order to help solve this problem.

Where did all the women go?

Play Episode Listen Later Oct 27, 2021 41:17


In this episode I talk to Susan Gregory and Ellie Rees about why so few women are making it to the top paid jobs in Estate Agency and what even the smallest of companies can do in order to help solve this problem.

How we became the No.1 agent within a year

Play Episode Listen Later Sep 11, 2021 31:09


Mark Nicholson, from Nicholson Estate Agents talks about his journey in Estate Agency, the struggles of starting a new business, getting the team to work the right way and how they managed to become the No.1 Agent in their area in under a year by working a different way to the norm.

How we became the No.1 agent within a year

Play Episode Listen Later Sep 11, 2021 31:09


Mark Nicholson, from Nicholson Estate Agents talks about his journey in Estate Agency, the struggles of starting a new business, getting the team to work the right way and how they managed to become the No.1 Agent in their area in under a year by working a different way to the norm.

Mark, Rob & Rum - The X- Factor in Estate Agency

Play Episode Listen Later Aug 23, 2021 36:03


Mark Burgess and Rob Brady discuss what common themes and factors they have come across in business that constantly deliver better results.

Mark, Rob & Rum - The X- Factor in Estate Agency

Play Episode Listen Later Aug 23, 2021 36:03


Mark Burgess and Rob Brady discuss what common themes and factors they have come across in business that constantly deliver better results.

Why we swapped our CRM software for Lifesycle and what happened next?

Play Episode Play 15 sec Highlight Listen Later Aug 17, 2021 35:13


Established in 2004 by two friends, Elliot Lee has grown to become one of the most trusted Estate Agency brands in North West London and have recently won an award as one of the most innovative agents in the UK. They have previously used systems like Vebra and VTUK but decided to drop all of their other systems and go all in on running the business through Lifesycle. In this episode we talk with James Burgess, their Sales Director about the challenges and the rewards of their journey so far and if Lifesycle lives up to its billing as the most powerful estate agency software in the world.

Why we swapped our CRM software for Lifesycle and what happened next?

Play Episode Listen Later Aug 17, 2021 35:13


Established in 2004 by two friends, Elliot Lee has grown to become one of the most trusted Estate Agency brands in North West London and have recently won an award as one of the most innovative agents in the UK. They have previously used systems like Vebra and VTUK but decided to drop all of their other systems and go all in on running the business through Lifesycle. In this episode we talk with James Burgess, their Sales Director about the challenges and the rewards of their journey so far and if Lifesycle lives up to its billing as the most powerful estate agency software in the world.

Ian MacBeth - What if an agent went totally digital?

Play Episode Listen Later Aug 4, 2021 33:14


What if a highly successful agent running a multi branch agency as MD, decided that the money being spent on traditional touting and advertising was not worth it and decided to open up on his own and never do any of that but instead only invest in modern methods? It would be in interesting experiment right?  Well, Ian MacBeth has done just that and in this episode we find out what happened.

Ian MacBeth - What if an agent went totally digital?

Play Episode Listen Later Aug 4, 2021 33:14


What if a highly successful agent running a multi branch agency as MD, decided that the money being spent on traditional touting and advertising was not worth it and decided to open up on his own and never do any of that but instead only invest in modern methods? It would be in interesting experiment right? Well, Ian MacBeth has done just that and in this episode we find out what happened.

Mark, Rob & Rum - Let's Talk Staff Motivation

Play Episode Play 31 sec Highlight Listen Later Jun 21, 2021 65:06


On this episode of Mark, Rob & Rum, we discuss how to motivate your team and unlock their true purpose in your business and the lessons we have learnt from both the employee and employer side of the business.

Mark, Rob & Rum - Let's Talk Staff Motivation

Play Episode Listen Later Jun 21, 2021 65:06


On this episode of Mark, Rob & Rum, we discuss how to motivate your team and unlock their true purpose in your business and the lessons we have learnt from both the employee and employer side of the business.

Michelle Gallagher on how most of her valuations are now done online

Play Episode Listen Later Jun 18, 2021 31:24


When the first lockdown hit, online valuations became a thing but for most, they quickly disappeared. In this episode Michelle Gallagher from JDG walks us through how she now conducts most of her valuations online, is still winning as many as ever and remains the market leader. 

Michelle Gallagher on how most of her valuations are now done online

Play Episode Listen Later Jun 18, 2021 31:24


When the first lockdown hit, online valuations became a thing but for most, they quickly disappeared. In this episode Michelle Gallagher from JDG walks us through how she now conducts most of her valuations online, is still winning as many as ever and remains the market leader.

How we found a way to increase our fees

Play Episode Listen Later Jun 10, 2021 32:10


In 2017 Ben Roberts from Keystone Estate Agents saw no possible way of charging any more than he was currently charging for his Estate Agency services, the idea of increasing his fees was ludicrous as 'thing were different in his area'. Four years later and his fees are significantly higher and he has more business. How??

How we found a way to increase our fees

Play Episode Listen Later Jun 10, 2021 32:10


In 2017 Ben Roberts from Keystone Estate Agents saw no possible way of charging any more than he was currently charging for his Estate Agency services, the idea of increasing his fees was ludicrous as 'thing were different in his area'. Four years later and his fees are significantly higher and he has more business. How??

S2 EP4 - How to combat overvaluing and low fees - It's all YOUR fault!

Play Episode Listen Later May 21, 2021 35:31


In this episode Mark holds a live coaching session with an agent that is specifically suffering from agents over valuing and under cutting them on fees. 

S2 EP4 - How to combat overvaluing and low fees - It's all YOUR fault!

Play Episode Listen Later May 21, 2021 35:31


In this episode Mark holds a live coaching session with an agent that is specifically suffering from agents over valuing and under cutting them on fees.

S2 EP3 | How an Agent Has Gone Through The Process of Digital Transformation

Play Episode Listen Later May 10, 2021 33:12


How an agent has gone through the process of digital transformation. Mark Burgess speaks with Andrew Sharpe, who came through the traditional learnings of being a Countrywide agent, before running a small independent agency. Andrew has won awards for innovation and in this episode they discuss his journey of digital transformation.

S2 EP3 | How an Agent Has Gone Through The Process of Digital Transformation

Play Episode Listen Later May 10, 2021 33:12


How an agent has gone through the process of digital transformation. Mark Burgess speaks with Andrew Sharpe, who came through the traditional learnings of being a Countrywide agent, before running a small independent agency. Andrew has won awards for innovation and in this episode they discuss his journey of digital transformation.

S2 EP2 | Mark, Rob & Rum - Lets Talk Property Portals

Play Episode Listen Later Apr 23, 2021 55:49


On this episode of Mark, Rob & Rum, we discuss property portals and the benefits for both agent and consumer. 

S2 EP2 | Mark, Rob & Rum - Lets Talk Property Portals

Play Episode Listen Later Apr 23, 2021 55:49


On this episode of Mark, Rob & Rum, we discuss property portals and the benefits for both agent and consumer.

S2 EP1 | Michael Poole. In this episode we talk about how he grew the business, how to learn to delegate and how after all this time he is reinventing the way the business works again.

Play Episode Listen Later Apr 5, 2021 37:34


Michael Poole Estate Agents was formed in 1994 and now operates from 9 branches across Teesside, selling 200 properties every month. Sworn in as a Justice of the Peace for Cleveland Commission Area in 1998, currently Bench Chairman for Cleveland Magistrates Court and appointed as Vice Lord-Lieutenant of County Durham in 2021. In this episode we talk about how he grew the business, how to learn to delegate and how after all this time he is reinventing the way the business works again.

S2 EP1 | Michael Poole. In this episode we talk about how he grew the business, how to learn to delegate and how after all this time he is reinventing the way the business works again.

Play Episode Listen Later Apr 5, 2021 37:34


Michael Poole Estate Agents was formed in 1994 and now operates from 9 branches across Teesside, selling 200 properties every month. Sworn in as a Justice of the Peace for Cleveland Commission Area in 1998, currently Bench Chairman for Cleveland Magistrates Court and appointed as Vice Lord-Lieutenant of County Durham in 2021. In this episode we talk about how he grew the business, how to learn to delegate and how after all this time he is reinventing the way the business works again.

S1 Ep14 - David Marquet. David talks about allowing your team to be empowered from the point of view of intent, giving them the opportunity to make decisions and to know why they are doing it.

Play Episode Listen Later Dec 16, 2019 28:36


Taken from Marks 'Raising Your Game' TV series for business owners filmed for Sky TV. This podcast features Episode 14 where Mark meets David Marquet, Bestselling Author, International Top Ranked Keynoter, and former captain of the US submarine. David talks about allowing your team to be empowered from the point of view of intent, giving them the opportunity to make decisions and to know why they are doing it.

Raising Your Game Episode 14 - David Marquet

Play Episode Listen Later Dec 15, 2019 28:36


Taken from Marks 'Raising Your Game' TV series for business owners filmed for Sky TV. This podcast features Episode 14 where Mark meets David Marquet, Bestselling Author, International Top Ranked Keynoter, and former captain of the US submarine. David talks about allowing your team to be empowered from the point of view of intent, giving them the opportunity to make decisions and to know why they are doing it.

S1 EP13 - Mark Leruste. Mark talks about how to engage your staff, how to motivate people, and how to understand what actually makes people tick (and it's not about money).

Play Episode Listen Later Nov 27, 2019 24:22


Taken from Marks 'Raising Your Game' TV series for business owners filmed for Sky TV. This podcast features Episode 13 where Mark meets Mark Leruste, Founder and Chief Purpose Officer of the Ministry of Purpose and Host of The Unconventionalists podcast. He's done talks with Google and Amazon and many other businesses. They talk about how to engage your staff, how to motivate people, and how to understand what actually makes people tick (and it's not about money).

Raising Your Game Episode 13 - Mark Leruste

Play Episode Listen Later Nov 26, 2019 24:22


Taken from Marks 'Raising Your Game' TV series for business owners filmed for Sky TV. This podcast features Episode 13 where Mark meets Mark Leruste, Founder and Chief Purpose Officer of the Ministry of Purpose and Host of The Unconventionalists podcast. He’s done talks with Google and Amazon and many other businesses. They talk about how to engage your staff, how to motivate people, and how to understand what actually makes people tick (and it’s not about money). Link to video - https://youtu.be/DqkB3eyOIC4

S1 EP12 - Richard Woods. Richard and Mark talk all things lead generation and how by narrowing your target audience, you can actually increase the amount of enquiries coming in.

Play Episode Listen Later Oct 31, 2019 24:44


Taken from Mark Burgess' Sky TV program 'Raising Your Game', this podcast features episode 12 where Mark meets Richard Woods, who was a finalist on the BBC's ‘The Apprentice', and now runs a company called ‘Lead Gen academy' which creates the biggest Lead Gen summits in the UK. They talk all things lead generation and how by narrowing your target audience, you can actually increase the amount of enquiries coming in. For estate agents looking to bring in more quality enquiries, more leads, more instructions and more profit, this interview is one to watch…

Raising Your Game Episode 12 - Richard Woods

Play Episode Listen Later Oct 31, 2019 24:44


Taken from Mark Burgess' Sky TV program 'Raising Your Game', this podcast features episode 12 where Mark meets Richard Woods, who was a finalist on the BBC’s ‘The Apprentice’, and now runs a company called ‘Lead Gen academy’ which creates the biggest Lead Gen summits in the UK. They talk all things lead generation and how by narrowing your target audience, you can actually increase the amount of enquiries coming in. For estate agents looking to bring in more quality enquiries, more leads, more instructions and more profit, this interview is one to watch…

S1 EP11 - Julia Langkraehr. She and Mark discuss the most common frustrations entrepreneurs come across, and how to build, manage and scale using people and teams who are on board with the vision and the systems of the company.

Play Episode Listen Later Sep 16, 2019 23:24


Taken from Mark Burgess' Sky TV program 'Raising Your Game', this podcast features episode 11 where Mark gets an insight from Julia Langkraehr, Entrepreneur and Founder of Bold Clarity, who work with business owners and their leadership teams to clarify their vision, get the entire company aligned, help them become more disciplined and accountable, and build healthy, cohesive leadership teams. She and Mark will discuss the most common frustrations entrepreneurs come across, and how to build, manage and scale using people and teams who are on board with the vision and the systems of the company.

Raising Your Game Episode 11 - Julia Langkraehr

Play Episode Listen Later Sep 15, 2019 23:24


Taken from Mark Burgess' Sky TV program 'Raising Your Game', this podcast features episode 11 where Mark gets an insight from Julia Langkraehr, Entrepreneur and Founder of Bold Clarity, who work with business owners and their leadership teams to clarify their vision, get the entire company aligned, help them become more disciplined and accountable, and build healthy, cohesive leadership teams. She and Mark will discuss the most common frustrations entrepreneurs come across, and how to build, manage and scale using people and teams who are on board with the vision and the systems of the company.

S1 EP10 - Rebecca Godfrey. She and Mark discuss how using LEGO and other creative means, leaders can really empower their team and make awesome work!

Play Episode Listen Later Aug 16, 2019 24:17


Taken from Mark Burgess' Sky TV program 'Raising Your Game', this podcast features episode 10 where Marks speaks with the incredible Rebecca Godfrey PhD BSc (Hons), Founder and Team & Leadership Transformation Consultant at Etheo Limited, which empowers and enables organisations to build cohesive, high performing, and highly motivated teams. She and Mark will discuss how using LEGO and other creative means, leaders can really empower their team and make awesome work! Incredibly interesting methods which are proven to work, Estate Agents should take note of this episode to build a team capable of achieving anything.

Raising Your Game Episode 10 - Rebecca Godfrey

Play Episode Listen Later Aug 15, 2019 24:17


Taken from Mark Burgess' Sky TV program 'Raising Your Game', this podcast features episode 10 where Marks speaks with the incredible Rebecca Godfrey PhD BSc (Hons), Founder and Team & Leadership Transformation Consultant at Etheo Limited, which empowers and enables organisations to build cohesive, high performing, and highly motivated teams. She and Mark will discuss how using LEGO and other creative means, leaders can really empower their team and make awesome work! Incredibly interesting methods which are proven to work, Estate Agents should take note of this episode to build a team capable of achieving anything.

S1 EP9 - John Abbott. He and Mark discuss BLOCKCHAIN within property transactions - how the first blockchain home purchase has already happened, and how the complete process for buying and selling a house will COMPLETELY transform in the next 2 years!

Play Episode Listen Later Jul 9, 2019 26:54


Taken from Mark Burgess' Sky TV program 'Raising Your Game', this podcast features episode 9 where Mark speak with the incredible John Abbott, Director of Digital and Data Technology at Land Registry. He and Mark will discuss BLOCKCHAIN within property transactions - how the first blockchain home purchase has already happened, and how the complete process for buying and selling a house will COMPLETELY transform in the next 2 years!

Raising Your Game Episode 9 - John Abbott

Play Episode Listen Later Jul 8, 2019 26:54


Taken from Mark Burgess' Sky TV program 'Raising Your Game', this podcast features episode 9 where Mark speak with the incredible John Abbott, Director of Digital and Data Technology at Land Registry. He and Mark will discuss BLOCKCHAIN within property transactions - how the first blockchain home purchase has already happened, and how the complete process for buying and selling a house will COMPLETELY transform in the next 2 years!

S1 EP8 - Andrew Priestley. Andrew and Mark discuss how to do sales, and how you've probably been doing it wrong.

Play Episode Listen Later Jun 11, 2019 24:35


Taken from Mark Burgess' Sky TV program 'Raising Your Game', this podcast features episode 8 where Mark speaks with Andrew Priestley. Andrew is a qualified and award-winning business coach, author, and speaker. He is famous for helping his clients resolve problems and achieve bigger goals sooner. Andrew and Mark discuss how to do sales, and how you've probably been doing it wrong.

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