On Air with Russell of Hotels

Today is Part 2 of "The Role a Hotel General Manager Should Play in the Sales Process!!" What about Ai? I'll show you how I'm using it. Are you excited & passionate about what you do? If not, what should you do? As always, it's #hospitalityunplugged #hotelsiteselection #branding #hotels #marketing

What is Ai and how can it be used to enhance the hotel Guest Experience? I'm sure you know it's already being used, right?? How am I using Ai in my business? Watch and see, you will be surprised. Which hotel is being showcased today and how can your hotel or destination be showcased? #hospitalityunplugged #hotelsiteselection #branding #hotels #cvb #dmo #destination - show 225

What the Hell? My main #hotel contact is gone and my meeting is next week!! What do I do?? Yes, it happens, in fact it actually happen to me last week. What did I do? Tune in and find out. #hospitalityunplugged #hotelsiteselection It's Show 224 of #OnAirwithRussellofHotels

Why should a Hospitality Sales Manager do a "Self- Evaluation?" What are the steps? Don't worry, I have 7 for you! And are you your "Best Brand Advocate?" #hospitalityunplugged #hotelsiteselection #branding #marketing I'm at the #Sofitelbeverlyhills

Today I had a great conversation with Ms. #ZanaUsher of #ZanaDevineHospitality. Have service levels in hotels & restaurants changed since the pandemic? What about staffing levels? What was that 'Uh Hah" moment when she began her business? Being a #Entrepreneur, what made her take that leap? When should a restaurant or hotel call her for help?? We discuss all of that!! It's #hospitalityunplugged

Planning an Event or Meeting? What are some ways to cut cost? I have 10 Tips to share. Who's Birthday is today and which Sales Manager is doing something that most are not? Tune in and find out. It's #hospitalityunplugged! #hotelsiteselection

I did a road trip last week and popped up on someone, who & which hotel? Watch and find out. Also, following up with your clients is a crucial aspect of a hotel sales manager's role. So I have 5 reasons why Sales Managers follow up with their clients? #hospitalityunplugged #hotelsiteselection #branding #marketing

This is for my Hospitality Sales People! "Shut Up and Listen to Your Client!" Make sure we make listening a Priority!! I'm a Brand Show-Off! Which Hotel Brand am I showing off today?? #hospitalityunplugged #hotelsiteselection #branding #marketing

Do Leisure & Corporate groups require or want the same things? Of course they do...right? Check out todays show, you may be surprised. #hospitalityunplugged #hotelsiteselection #branding #marketing #contentcreator

Have you ever seen #hotels listed on Hcareers & Indeed that continuously have open sales positions? Have you ever thought of the potential impact that open position has on a hotel?? Well I have and I've listed six of them. But you have to watch the show to see them! It's #hospitalityunplugged #hotelsiteselection #marketing #brand

What an awesome guest & conversation with Ms. Robin "Rock Star" Coleman of #CarverCompanies talk about the Heart of the House, #Training, #Motivating, #Mentoring & Building Teams and the use of Social Media.

Have you ever wondered, how #hotels determine the rates they offer? What factors are involved? Well today is your lucky day, I'll discuss 8 Steps to determining hotel rates. #hospitalityunplugged

Yes! I'm a little late but we're near #Hollywood, so the Show must go on:) Lot's to talk about, What's going on with the Hotel Workers #Strike in #LosAngeles? Do you have Events in #Hotels? Have you considered #Insurance for your #events? What type of coverage do you need? I discuss it in today's show. I also congratulate and thank a few people, who? Watch and find out. #hospitalityunplugged

Today some TIP's on proactive selling. What is that? That's when you make the phone ring! I have 11 steps to getting more business. Did you know that Visit Tri-Valley is hiring a Group Sales Manager? Tune in and get the details and who to contact. That's just a few things I discuss on today's show. #hotelsiteselection #hospitalityunplugged #hotel #travel

I'm back and hitting the ground running! Fresh from #Ghana with lots to talk about, not just about my trip but today's conversation is about "Guest Expectations!!" What do guest expect? And do we always deliver? #hospitalityunplugged #hotel #travel #accraghana #wliwaterfall

Fraudulent Reservations with #Booking.com? What are your Biggest Assets in the #Hotel? Referral versus Applying? What does that mean and how can we avoid applying for a job the "Traditional Way?" These topics and comments from around the world from viewers & listeners. It's #hospitalityunplugged #travel #hotels #entrepreneur

To my #Hotel Sales People, Do you follow up with Meeting Planners who have turned you down? Do we identify other business that they may have but haven't ask? New relationships mean new hotels that offer the #RussellofHotels rate!! Just a few thinks I'll discuss today. #hospitalityunplugged

I was in the #BayArea for the weekend, where did I stay? Where did I eat? Did you know that 42 Million people will be traveling over #memorialdayweekend ? Will there be another airline meltdown? Air Travel Demand Declining? As Always it was #hospitalityunplugged #hotelsiteselection  @VisitoaklandOrg   @visitwalnutcreek​

Things have changed so How do you reach #Millennials & #GenZers? How do they want you to communicate to them? Are #hotels one size fits all? When is #Marketing about you? Are you Loyal to your job? These and a few other topics I discuss. #hospitalityunplugged

Are #hotels still being built? Yes check out how many and who's building them. "Just because it's new doesn't mean it's for you!" What does that mean? Watch and find out. Is the system broken for finding a job in the hotel space? I have some food for thought! Just a few topics I discuss #OnAirwithRussellofHotels #hospitalityunplugged

Do you know Ms. Myrna LeVert-Vasquez with Canvas Meetings & Incentives? You should! Tune in and watch as she discusses her journey in the #Hospitality Industry, did she choose it or did it choose her? Her answer is interesting. Also, what advice does she give someone new entering into the Hospitality Industry? What about Canvas Meetings & Incentives? Are you familiar with their unique story? Please tune in and watch and listen, it's definitely #hospitalityunplugged

Did you catch the conversation I had with Ms. #VeronicaRivera of #SanDiegoTourismAuthority? If you didn't watch it Live you can watch the replay, it's fire!! What is a DMO? What is their role in tourism? How Important is Networking? Just a few things we speak about. #hospitalityunpluggedShow less

My apologies for the mishap but the show goes on!! Today I discuss the Cancellation of E3, what it means for Los Angeles. What about Digital Marketing? What are some of the tools that can be used? Are you your Best Advocate?? You should be! Which hotels are hiring in LA and it's #AtlasMonroe for #NonMeatEats. As Always it's #hospitalityunplugged

It's the last week of Women's History Week - A special Thank you to the Women of Housekeeping!! #Hotels couldn't do it without you! Who's more important the General Manager or a Housekeeper? Who's the Director of Sales at Travel Santa Ana? Where do I get my #NonMeatEats from? These topics plus conversations I had with colleagues this week. As always it's #HospitalityUnplugged

What are #AncientGeoglyphs ? And where are they located? How do you get an IATA number? If you're my sales contact at the Trade Show/Conference, why are you not my sales contact when I send you the RFP? Is it just me or are salaries with the #Hotel Industry going up? These are just a few topics along with some silliness:) It's all #hospitalityunplugged

Countdown to show 200! Thank you to @LEVELFurnishedLivingLosAngeles for our partnership. Why can't the Hospitality Industry hire people fast enough? Are #hotels room commodities? What is the 3rd Most Stressful Job in the World? It may surprise you. Do you know about the CLIC Conference? The Standard Hotel Downtown Los Angeles has been rebranded, what's the new name? These topics and a few more. #hospitalityunplugged

OMG! What a show! My guess is Ms. #TinaZesati , Assistant Director of Sales at Los Angeles's #11 hotel in Travel & Leisure, #TheBeverlyGarlandHotel. She shares her career beginning at the Iconic Sportsmen's Lodge Hotel to the #Sofitel in Beverly Hills to another Iconic Hotel, the #BeverlyGarland. We talk about the Good, Bad & Ugly that sometimes exits within our Industry. I couldn't ask for a better guest for my 200th Episode!! #hospitalityunplugged

What an AWESOME show! Today my guest was #CalvinStovall CEO of #InconicPresentations LLC! What was his 1st job in hotels? Which IVY League University did he receive his Masters Degree from? Which major hotel company was he the Vice President of Brand Marketing? What led to him becoming a Key Note Speaker? And he just finished his 1st book about Black Hotel Ownership from the late 1700's? All of that & a great conversation! But you have to watch. #hospitalityunplugged

What a great show with Ms. Donna Russo aka D-Ruse! Although Donna is not in the Hotel Industry now, she has forged a path for Sales Managers to follow, especially when it comes to making an impression & putting in the work! Donna is now a host of the Today Show on the Disability Channel as well an actor on the Award Winning Web Series #DonnaOnTheGo which is on Youtube. #hospitalityunplugged

It's a count down to Show 200! What great questions and comments from the listeners today! Did you know this show is interactive?? I was in #Nashville over the weekend, what were my take aways? What was my "Ah Ha" moment for me to leave working on property and began #RussellofHotels? And should I have done it sooner? These are a few questions that I answered today from a few listeners. Today's show was definitely #hospitalityunplugged

#RussellofHotels is in Rare Form today! Territory or Market Segments vs. Relationships? Leisure Business limiting Weekend Group (Association) Business? What is the #Bleisure Effect? Limited or Select Service Hotels doing better than Full Service hotels? Why? Tune in and listen it's #hospitalityunplugged Plus it's #BlackHistoryMonth!!

Do you hire out of Desperation or Hire Smart? #IPEC2023 is over, now what? What are your rights if the airline "Involuntarily" Bumps you from your flight? You're attending an opening reception or a Conference? Sit with people you don't know, you just may learn something! #hospitalityunplugged

It's a special Friday Edition of #OnAirwithRussellofHotels Live Hospitality Talk Show! Find where I've been and where I stayed. What's the new look of the Business Travel Market & How to find it? What person from the DMO world do I need to apologize to? Why should the title of Director of Sales & Marketing be changed to Director of Marketing & Sales? I'm on a roll today because it's #hospitalityunplugged Questions? Message me!

It's Show 192 - Why should you keep in touch with colleagues? The importance of making sure hotels are ready for guest with disabilities. Are Hotel Rates decreasing? Why are the Destinations less traveled important? What are some tools that can be used to stay top of mind? As always it's #hospitalityunplugged #travel #Hotels #branding

2023 is about being Intentional, so What is the #RussellofHotels Rate? What are the little things that make a big difference to your Team or to the Guests? What does it mean to be Present & to have a Presence?? Tune in and find out! #Hospitalityunplugged #Hotels

What is the #RussellofHotels Rate and why am I being intentional about it in 2023? #MarriottDesignHotels? What is that and where are they located? AC & Moxy #Hotels coming soon to Downtown Los Angeles? When should a Business take an ''L" ? All of that and my favorite #Vegan restaurant in LA!! #hospitalityunplugged @MarriottHotelsandResorts ​

Airlines are canceling flights? Due to weather? What are a few new Hotel Guest Trends for 2023? When you make a #hotel reservation what is every guest assigned? What are some benefits to a Hotel Company offering the ROH or #RussellofHotels rate? Ever had #vegan #sushi? These are a few things I discuss #onairwithrussellofhotels #hospitalityunplugged

Why I don't care for AirBNB? What are ROH things we should do moving into 2023? Is the #Bleisure market here to stay? What exactly is it and how do you find it? What Industry is the catalyst for the World getting back to the Business of Meetings? Lots to unpack on today's show.

It's close to the end of the year! What's something you should update? Who's hiring? Is Beer & Wine Vegan? What are #RussellofHotels 3 P's? What are 3 important things when buying a Hotel? These are a few things I discuss on show 187. #hospitalityunplugged

Will #Bleisure #Travel be a thing in 2023? If so, what is it, how do you find it & what's the best way to promote your property or Destination? Real ID's not due until 2025? Want to invest in a hotel? All of that and more on Today's #OnAirwithRussellofHotels Hospitality Talk Show! #hospitalityunplugged

Congratulations to my High School - Palo Verde High School in Blythe, CA for their CIF Football Championship. What's going on in "A Post Pandemic Event Industry?" Hyatt purchased which Hotel Company for how much? Why Social Media is for Story Telling! Who is your Biggest Brand Advocate? Tune in and find! #onairwithrussellofhotels is always #hospitalityunplugged Show less

Did you know that 60% of #airbnb users are #millennials & people on average stay longer at an AirBnB than they do at a #Hotel? What should you do if you lack passion for what you do? What equipment do I use to produce my show? These are just a few topics I cover today on show 184. It's #HospitalityUnplugged as usual!! #happythanksgiving !! Show less

It's Tuesday, that can only mean one thing! It's time for some #HospitalityUnplugged. What are you doing to keep your Brand relevant? You don't have passion for what you do? Then what? You're a Sales Person in the Hospitality Space, is your goal to synonymous with your #Brand? It should be. What exactly does #russellofhotels do? I just added one more thing, find out what!!

Vote Vote Vote! Fresh from #DestinationWestArizona today I discuss my experience in @Visit Tucson @Casino Del Sol @Art Institute at the Arizona-Sonora Desert Museum & @JW Marriott Tucson Starr Pass Resort & Spa, plus Have you ever thought about what it takes to buy a hotel? What about you being the Brand? All this and more on todays Live Hospitality Talk Show! #hospitalityunplugged #hotelsiteselection #nonmeateats Show less

My 1st International #IncentiveTrip is complete and my client couldn't be happier! Who do I thank? My hotel & travel partners!! Find out who! Why do #MeetingProfessionals or #HotelSiteSelection agencies have to chase their commissions? Looking for a new hotel gig in LA? Who's hiring? Engagement from the audience? Yes, all that on today's #OnAirwithRussellofHotels it's #HospitalityUnplugged #entrepreneur

Check out show 180 with my guest, Mr Lonny Wolfe of #TheArtofHousekeeping he gives lots of gems that we as hoteliers should be using 24/7 365 as it relates to our Housekeeping Departments!! Please note video may be a little glitchy but the information Lonny gives is solid!! #Hospitalityunplugged

IMEX begins today in Vegas! What is #IMEX? Why should #Hotel Sales People start looking for business in their own "Back Yard?" And what does that mean? What are some "Old School" Selling tools that we used, will they work today?? Just a few things that I discuss today, it was #hospitalityunplugged

Hotels don't need Marketing!! Right?? What are consistent Hotel trends between Europe & the United States? Can you Thank people too much?? What are "Lives" and why do I do them Monday thru Friday? Don't worry, just listen or watch #OnAirwithRussellofHotels and I'll explain. It's #HospitalityUnplugged

What does a Hospitality Personality, Content Creating, Hotel Site Selection & Brand Consulting have in common? These are a few things that Russell of Hotels can assist you with and discusses in great detail during the show. Also, did you know that engagement is always encouraged, meaning that I take questions and read comments Live! He is #hospitalityunplugged!!!

Do you know the power of Social Media? Who are you reaching? Who may want to Collaborate?? Today I shared a story about how your Content Creating is not for you! What are the 3 Keys to being successful on your "Lives" 1. Be Consistent 2. Add Value for your Audience 3. Be You! Have you ever heard of a Vegan Hotel? There is one in Tamarindo Costa Rica! Why shouldn't you sleep on #Chickpeas? #hospitalityunplugged

It's International Housekeeping Week! September 11-17. Make sure we Acknowledge, Appreciate & Celebrate our Housekeeping Departments! Today I'm streaming to 2 platforms at the same time! Guess which 2? #HospitalityUnplugged