Podcasts about Hyatt

Dr. Jimmy Turner sits down with Jess Borquez, creator of Points by J and wife of an OB-GYN physician, to talk about how medical families can use credit card points to travel more without spending more. Jess left a corporate tech career to build a business helping people maximize credit card rewards, and she's grown her Instagram following to over 200,000 in the process. In this episode, Jimmy and Jess cover why transferring points out of your credit card's travel portal gets you dramatically more value, how to audit your existing cards to make sure you're actually using the perks you're paying for, and why opening multiple credit cards doesn't destroy your credit score (as long as you're responsible). Jess also shares how she and her husband redeemed 209,000 points for a $13,000 stay at Miraval Arizona, and how they enjoyed over $35,000 in free travel to Hawaii and Japan in a single year. They also discuss the current credit card landscape, including record-high signup bonuses, recent Hyatt point devaluations, and why now is a particularly important time to stay plugged into your points strategy. P.S. Are you a physician? Then you need disability insurance. Get a quote from a company you can trust built by doctors, for doctors: https://moneymeetsmedicine.com/disability  Key topics: choosing a general travel card vs. co-branded cards, the credit card audit spreadsheet method, downgrading vs. canceling cards, booking 11 months out for peak travel dates, the "Plan B refundable fare" hack, and free point search tools like PointsYeah.com, Roame.travel, and MaxMyPoint.com. Links mentioned: Points by J on Instagram: @pointsbyj Website: pointsbyj.com Email: jess@pointsbyj.com Free point search tools: PointsYeah.com, Roame.travel, MaxMyPoint.com Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

On this week's Good Morning Hospitality, A Skift Podcast: Hotels Edition, Sarah Dandashy and Steve Turk unpack Hyatt's push into non-luxury brands and smaller markets as the company works to expand beyond its traditional luxury footprint. They also explore how United Airlines and Marriott Hotels are turning planes and hotel rooms into advertising platforms, why Delta Air Lines says travel demand remains strong despite rising jet fuel costs, and what FAA-ordered flight reductions at Chicago O'Hare could mean for airline schedules and travelers. Finally, in the Unhinged Story of the Week, two viral airplane moments take over the internet: one passenger repeatedly shoving the seat in front of them after it reclines, and another traveler attempting to run the equivalent of a 5K inside an airplane bathroom — proving that sometimes the real turbulence comes from fellow passengers.

Career disruption is accelerating across the economy — and few people have navigated it more boldly than Maryam Banikarim. The former CMO of Univision, Gannett, and Hyatt, and host of The Messy Parts podcast, Banikarim joins Rapid Response to share hard-won wisdom about C-suite politics, and ultimately betting on yourself. Growing up in Iran during the time of revolution, Banikarim offers a unique perspective on the current Middle East conflict — and her determined search for hope amid the chaos.Visit the Rapid Response website here: https://www.rapidresponseshow.com/See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Want to work with us? Reach out! inquiries at milestomemories dot com Hyatt just dropped five new pricing tiers on their award chart — and it's got Shawn and Mark rethinking their entire hotel strategy. Plus: Mark had to scrap his Istanbul trip, rebook his whole Europe itinerary using Aeroplan, LifeMiles, Delta SkyMiles, and Bilt credits, and lived to tell the tale. And yes — the LifeMiles call center almost broke him. **What we cover:** - Hyatt's award chart devaluation: five new tiers and what it actually means for redemptions - Why Hyatt's value proposition was always about consistency and Chase earning (not footprint) - Mark's current hotel rankings: Hilton free night certs, IHG's underrated card refresh, and Accor's flexible points - Choice Hotels and why Benjy's going to be thrilled - The Hilton Surpass card: still the best mid-tier hotel card and why - Hyatt free night certs — are they actually worth more now post-devaluation? - Why Mark abandoned Istanbul and pivoted to Warsaw two weeks before the trip - Rebuilding the whole itinerary: 70K Aeroplan on Turkish, 8K United miles Istanbul-Warsaw, 25K Delta SkyMiles on Air France business, and Bilt credits for the Sheraton - Turkish Airlines IT nightmare: can't check in, ticket number mismatch, and the LifeMiles call center hangup saga - RyanAir reality check: what Americans need to know about weight limits and bag rules - The case for travel flexibility and why points make last-minute pivots actually possible

Career disruption is accelerating across the economy — and few people have navigated it more boldly than Maryam Banikarim. The former CMO of Univision, Gannett, and Hyatt, and host of The Messy Parts podcast, Banikarim joins Rapid Response to share hard-won wisdom about C-suite politics, and ultimately betting on yourself. Growing up in Iran during the time of revolution, Banikarim offers a unique perspective on the current Middle East conflict — and her determined search for hope amid the chaos.Visit the Rapid Response website here: https://www.rapidresponseshow.com/See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Over the past decade, Hyatt has had one of the most beloved hotel loyalty programs in the points world—and a big reason for that has been its simple, predictable award chart that made it possible to get incredible value from Hyatt points. That's (potentially) about to change as Hyatt recently announced a major overhaul to its award chart structure that will introduce dozens of new pricing levels and dramatically shift how award nights are priced at properties around the world. In this episode, I'm joined by Kelly, the Points and Miles Doc, to dig into what Hyatt announced, what these changes mean in practice for people who use Hyatt points, and whether this fundamentally shifts the value of Hyatt points going forward. We talk about the mechanics of the new evolved award chart, the potential impact on different types of travelers, why Hyatt made this change now, how it compares to what could have happened, and what strategy adjustments—if any—points users should consider making in response to these changes. If you've been following this announcement or you use Hyatt points for hotel stays, this episode walks through the details you need to understand what's shifting, what's staying the same, and how to position yourself for these changes.   Get full show notes and transcript: https://pointmetofirstclass.com/hyatt-award-chart-changes-2026    Want to shape the show? Take the Point Me To First Class listener survey and share what you love and want more of!    Eager to learn the secrets of award travel so that you can turn your expenses into unforgettable experiences? Join the Points Made Easy course waitlist here: https://pointmetofirstclass.com/pointsmadeeasy  

In this episode of Wonderland on Points, we're taking you inside Secrets Maroma Beach Riviera Cancun, one of the most talked-about all-inclusive resorts in Mexico's Riviera Maya.We share what it's really like staying at this stunning beachfront resort—from the food and service to the activities and overall atmosphere—and why it consistently ranks among the best all-inclusive resorts in the region. We also walk through smart booking strategies, especially in light of award chart changes across Hyatt properties, and how travelers can still maximize their points for an incredible luxury getaway.If you're dreaming about turquoise water, powder-soft beaches, and an adults-only escape near Cancun, this episode is packed with practical tips. We also share advice for traveling in the Riviera Maya, what to expect from resort amenities, and why this area of Mexico continues to be one of the most popular destinations for points and miles travelers.Whether you're planning a honeymoon, anniversary trip, or simply want to experience a top-tier all-inclusive resort using points, this episode will help you decide if Secrets Maroma Beach deserves a spot on your travel list.Mentioned in this Episode:Episode 131 - Italy on PointsSeats.Aero@Diveintopoints InstagramHyatt Business Card ReferralRakuten Podcast EpisodeJen's BlogJennifer Maren Photography Rakuten- Mary Ellen (Get 5000 AMEX or Bilt POINTS)Rakuten- Joanna (Get 5000 AMEX or Bilt POINTS)Find Us On Online:Mary Ellen | JoFacebook GroupWonderland On Points BlogAffiliate Links:BEST PRICE on CardPointers subscription!Comfrt.com 15% OFFOur Favorite Travel NecessitiesWe receive a small commission when you choose to use any of our links to purchase your products or apply for your cards! We SO appreciate when you choose to give back to the podcast in this way!

✈️ For Travel Quotes & Info:

00:00 Adam Hill joins the show.16:20 More on the Nuggets.27:20 Travis Etienne name pronunciation.33:05 Dan Hyatt joins the show.

Thrifty Traveler Premium (affiliate — supports the show): https://milestomemories.com/go/thrifty-traveler/ Episode Description Elon Musk wants your money in the X app — and he's offering 6% APY plus 3% cash back on debit to get it. Meanwhile Bilt is having a rough week: mortgage payment failures, a hidden foreign transaction fee on their "no fee" Palladium card, and a PR mess that Forbes and the Wall Street Journal are now covering. Plus Robinhood Platinum advertises $3,000 in credits that most people will never fully use, and Marriott finally did something nice — raising the certificate top-off cap from 15K to 25K points. 0:00 Welcome to MTM Travel 0:26 Intro 0:40 Thrifty Traveler Premium 2:18 Robinhood Platinum breakdown 6:28 X Money debit card 10:31 Bilt 2.0 mortgage issues 12:56 Bilt Palladium hidden foreign fee 15:25 Marriott certificate top-off 17:27 Hyatt vs Marriott + hotel program strategy 19:35 Loyalty program illusions 22:14 Amazon pay with points promo Enjoying the podcast? Please consider leaving us a positive review on your favorite podcast platform! You can also connect with us anytime at podcast@milestomemories.com.  You can subscribe on Apple Podcasts, Google Play, Spotify, TuneIn, Pocket Casts, or via RSS. Don't see your favorite podcast platform? Please let us know!

#269: Chris breaks down why he transferred >200k points for a transfer bonus and how to know when they're actually worth it. He also covers Hyatt's new award chart changes, the latest elevated welcome offers, and how he's using multiple AI agents to optimize his work and life. Link to Full Show Notes: https://chrishutchins.com/transfer-bonuses-hyatt-devaluation-ai Partner Deals Copilot Money: Free 2 months access to my favorite personal finance app with code HACKS2 Fabric: Affordable term life insurance for you and your family Gusto: Free 3-month trial of the #1 payroll software Mercury: Manage, move, and grow your money Bilt Rewards: Earn the most valuable points when you pay rent For all the deals, discounts and promo codes from our partners, go to: chrishutchins.com/deals Resources Mentioned AI Models & Assistants ChatGPT OpenClaw Gemini Claude | Claude Cowork Oura Ring OpenSnow Gridfinity JAL USA CARD Rove Miles Transfer Bonuses in March 2026 Citi → Wyndham: 25% bonus (ends 3/21) Amex → Avianca LifeMiles: 15% bonus (ends 3/28) Rove Miles → Japan Airlines: 50% bonus (ends 3/31) Capital One → Preferred Hotels: 30% bonus (ends 3/31) Massive Hyatt Points Devaluation Credit Cards Best Cards Page Robinhood Gold Card U.S. Bank Smartly™ Visa Bilt Palladium Card (Rates and fees here) Delta SkyMiles® Gold Business American Express Card Delta SkyMiles® Platinum Business American Express Card Delta SkyMiles® Reserve Business American Express Card Hilton Honors American Express Card Hilton Honors American Express Surpass® Card The Hilton Honors American Express Business Card Hilton Honors American Express Aspire Card The Platinum Card® from American Express American Express® Business Gold Card The Business Platinum Card® from American Express WHOOP (1 month free here) Function Health ATH Podcast Ask Chris Anything! Newsletter Ep #265: I Built an AI Assistant That Works While I Sleep Ep #264: Deep Dive on Bilt Rewards and New Bilt 2.0 Cards Leave a review: Apple Podcasts | Spotify Email for questions, hacks, deals, and feedback: podcast@chrishutchins.com Full Show Notes (00:00) Introduction (00:55) Chris's New AI Agent (04:00) How To Leverage Claude Cowork  (06:14) How Chris Used AI to Build a New CardTool (08:52) The Future of The Internet  (17:21) 3D Printing (18:39) Taking Advantage of Transfer Bonuses (21:56) Bilt Rent Day Transfer Bonuses (27:09) Rove Transfer Bonus to JAL & Other Bonuses (33:22) Hyatt's Massive Devaluation (38:54) How to Get More Points with Potential Devaluations (41:15) Welcome Offers on Delta Cards (45:12) Welcome Offers on United Cards (48:28) Welcome Offers on Hilton Cards (51:13) Welcome Offers on Southwest Cards (53:30) Cards with Big-Point Offers  (54:13) Find the Latest Deals on the ATH Newsletter  (54:45) Card-Linked Deals for Whoop and Function Health Connect with Chris Newsletter | Membership | X | Instagram | LinkedIn Editor's Note: The content on this page is accurate as of the posting date; however, some of our partner offers may have expired. Opinions expressed here are the author's alone, not those of any bank, credit card issuer, hotel, airline, or other entity. This content has not been reviewed, approved or otherwise endorsed by any of the entities included within the post. Learn more about your ad choices. Visit megaphone.fm/adchoices

Istanbul’s mayor is among hundreds facing corruption charges in a trial that his party says is politically motivated. Plus: Paris Fashion Week highlights and we speak to Hyatt’s Felicity Black-Roberts at Mipim.See omnystudio.com/listener for privacy information.

Note: This episode can be viewed with video on youtube/Spotify. Summary In this episode, Trevor and Tom analyze Hyatt's award chart changes, share tips on maximizing hotel stays, explore interesting flight deals, and discuss strategies for earning and using miles effectively. Key Points From This Episode: 00:00 Hyatt Devaluation Discussion 05:31 Adapting to New Hyatt Strategies 11:53 Exploring Aspirational Hyatt Properties 18:19 Maintaining Globalist Status Amid Changes 28:30 Exploring Global Destinations 34:21 Partnerships and New Opportunities in Travel 39:57 Miles and More: A Hidden Gem for Travelers Keywords Hyatt award chart, travel hacking, hotel points, flight deals, miles strategies, award availability, travel tips Resources Hyatt Award Chart Details - https://www.hyatt.com/en-US/awards Miles and More Program - https://www.miles-and-more.com Porter Airlines - https://www.flyporter.com Etihad Airways - https://www.etihad.com Qatar Airways Q Suites - https://www.qatarairways.com Google Maps Explorer - https://maps.google.com/explore

How do large hospitality groups decide which drinks brands make it onto their menus — and which ones don't?In this episode of Business of Drinks, we sit down with Miranda Breedlove, Beverage Director for The Lifestyle Group at Hyatt, to unpack how beverage decisions actually get made inside one of the world's largest hospitality companies.Miranda oversees beverage strategy across 70+ lifestyle properties and roughly 75 venues spanning brands like Thompson Hotels, Andaz, Dream Hotels, and The Standard. Unlike many hotel groups, Hyatt's lifestyle division doesn't replicate bar concepts. Each property has its own identity and sense of place, which means beverage programs must balance national supplier partnerships with local creativity.For drinks founders, distributors, and operators, the conversation offers a rare look at how hospitality groups evaluate brands — and what it takes to scale inside those systems.• Distribution is the first gatekeeperBefore a brand can even be considered for multi-property hospitality programs, it must demonstrate reliable distribution, consistent pricing, and strong distributor coverage across markets.• Scaling usually starts with a pilotEven promising brands rarely roll out everywhere immediately. Miranda often tests new products in three to five properties across different markets before expanding further.• Local support drives successBrands gain traction when reps educate bar teams, build relationships, and actively support the account. Teams respond to people and stories — not just bottles.• National structure, local identityHyatt provides a national framework, but each property adapts its beverage program to reflect the local market and guest profile.• Experiential activations winGuest bartender takeovers, masterclasses, and other immersive experiences keep teams and guests engaged far more effectively than routine promotions.• Data is an underused advantageTools like menu matrix analysis and strong P&L literacy help operators identify which drinks truly drive profitability.If you want to understand how hospitality groups actually make beverage decisions, this episode offers a rare look behind the curtain.For the latest updates, follow us:Business of Drinks website (sign up for our newsletter!)Business of Drinks YouTubeBusiness of Drinks LinkedInInstagram @bizofdrinksErica Duecy, co-host: Erica Duecy is founder and co-host of Business of Drinks and one of the drinks industry's most accomplished digital and content strategists. She runs the consultancy and advisory arm of Business of Drinks and has built publishing and marketing programs for Drizly, VinePair, SevenFifty, and other hospitality and drinks tech companies.Erica Duecy LinkedInInstagram @ericaduecyScott Rosenbaum, co-host: Scott Rosenbaum is co-host of Business of Drinks and a veteran strategist and analyst with deep experience building drinks portfolios. Most recently, he was the Portfolio Development Director at Distill Ventures. Prior to that, he was the Vice President of T. Edward Wines & Spirits, a New York-based importer and distributor.Scott Rosenbaum LinkedInCaroline Lamb, contributor: Caroline is a producer and on-air contributor at Business of Drinks and a key account sales and marketing specialist at AHD Vintners, a Michigan-based importer and distributor.Caroline Lamb LinkedInInstagram @borkalineIf you enjoyed today's conversation, follow Business of Drinks wherever you're listening, and don't forget to rate and review us. Your support helps us reach new listeners passionate about the drinks industry. Thank you!

What would you suggest if your P2 (partner, or "player two") is very reluctant? Which Hyatts will you be book before the award chart changes? We answered these questions and more on the Ask Us Anything hosted live on YouTube on March 4th, 2026(02:10) - What specific Hyatt properties have you booked/will you be booking before the upcoming award chart changes?(12:17) - How did you guys learn about HOW to find good flights to book with transfer partners? I am trying so hard to learn, but it feels confusing and overwhelming. need more concrete, step-by-step help.Read about the top award search tools here(18:05) - I have a question for Stephen and Carrie. Now that I am retired my wife and I are interested in finding rentals for several weeks at a time. I am pretty good at finding good properties on Airbnb and VRBO for several days but have less experience with navigating longer term rentals. Do you have any tips on how to find good locations and get good deals?(27:32) - Looking to get a Hilton Honors American Express Aspire Card and upgrade a Hilton Honors American Express Surpass® Card. Should I do this on 2 different devices at almost the same time or does it not matter?(28:26) - I am planning a trip for 2 weeks covering Copenhagen, Stockholm, and Oslo with 2 year old, do you have recommendations on where to stay? Planning during JulyRead more about this here: https://frequentmiler.com/use-finnair-avios-to-book-scandinavian-hotels-at-2c-per-point-or-better/(32:35) - What would you suggest if your P2 (player two) is very reluctant? I can't convince him to open more cards(38:27) - Do the Hyatt changes make you reassess the value of Chase Ultimate Rewards points?(39:58) - Can I request a retention offer for my US Bank Altitude Reserve card and then product change a month later to the Connect?(42:20) - ​​Can I book Hyatt stays now before the changes take effect, and later modify the dates while keeping the same redemption rate?(42:55) - ​What is the best way to use Wyndham Points nowadays, and do you see any new alignments in the future to replace Vacassa(47:44) - Are there good award search engines for hotel award stays?Read more about this here: https://frequentmiler.com/editmaxxer-a-tool-to-maximize-chase-travel-the-edit-credits/(51:08) - Have/would you guys entertain having all your P2s on for a podcast or AMA so we could hear about their experience through all the shenanigans you play?Subscribe and FollowVisit https://frequentmiler.com/subscribe/ to get updated on in-depth points and miles content like this, and don't forget to like and follow us on social media.Music Credit – “swappin' back n' forth” by up @ night Mentioned in this episode:Check out all of our other travel podcasts from around the worldThis podcast is part of Voyascape, a podcast network that brings together the world's best travel podcasts. You can find all of our podcasts from around the world at Voyascape.com. If you are interested in advertising or sponsored content on any of our shows you can find out more at the link below.Voyascape Podcast NetworkVisit FrequentMiler.com Did you know that Frequent Miller is also a website? At frequentMiller.com, you'll find all the latest deals, news about points, miles, and rewarding credit cards, the single best, Best Credit Cards page on the web, guides to all popular rewards programs, and many other terrific resources. If you'd like to get our posts sent to your email, go to frequentMiller.com/subscribe and sign up for free. https://frequentmiler.com/subscribe/

00:00 Chris MacFarland speaks.06:00 Ali Farokhmanesh joins the show.17:35 Conor McGahey joins the show.34:00 Dan Hyatt joins the show.

Episode 162 of the Award Travel 101 podcast, hosted by Cameron Laufer and Mike Zaccheo, opens with a listener question that highlights the difficulty of earning American Airlines miles without access to key transfer partners. The discussion underscores why AA miles remain so valuable, especially for premium partner redemptions like Japan Airlines, and explores limited workarounds such as credit card sign-up bonuses or indirect transfer options. The hosts then cover recent news in the points-and-miles space, including Chase adding Wyndham as a transfer partner, transfer bonuses from Citi, and elevated credit card offers across Hilton and United portfolios. They also share personal updates, including recent redemptions, new card strategies, and upcoming travel plans.The main focus of the episode is “Hyatt-ageddon,” a major overhaul of the World of Hyatt award chart. Hyatt is introducing a new pricing structure with expanded tiers and significantly higher point costs—ranging from moderate increases to jumps as high as 67% at peak levels. The hosts explain that while Hyatt is not fully moving to dynamic pricing, the wide pricing bands and lack of guarantees on award availability make it function similarly. Popular properties are expected to price at higher tiers more frequently, reducing the outsized value Hyatt points once offered.Despite the negative reaction from many travelers, the hosts emphasize that this kind of devaluation is common in loyalty programs. They suggest adapting strategies by prioritizing free night certificates, booking high-end properties sooner rather than later, and considering alternatives like other hotel programs or even booking through travel portals. The value of Hyatt elite status—particularly Globalist—is also questioned, with the conclusion that while benefits remain strong, travelers may need to reassess whether pursuing status still makes sense under the new system.Episode Links:Chase adds Wyndam as partnerElevated Hilton Card offersElevated United Card offersBank of America rewards changes Where to Find Us The Award Travel 101 Facebook Community. To book time with our team, check out Award Travel 1-on-1. You can also email us at 101@award.travel Buy your Award Travel 101 Merch here Reserve tickets to our Spring 2026 Meetup in Phoenix now. award.travel/phx2026 Our partner CardPointers helps us get the most from our cards. Signup today at https://cardpointers.com/at101 for a 30% discount on annual and lifetime subscriptions! Lastly, we appreciate your support of the AT101 Podcast/Community when you signup for your next card! Technical note: Some user experience difficulty streaming the podcast while connected to a VPN. If you have difficulty, disconnect from your VPN.

Send a textWelcome to the What's Up in Business Travel  podcast for Week 9 of 2026.  This weekly podcast is great for those who need to know what's happening in the world of business travel - in under 15 minutes.On this week's podcast, we cover the following stories:U.S. Agency air sales top $10B in JanuaryU.S. llfts shelter-in-place advisory in Western MexicoOTAs continue heavy marketing spendingSpirit Airlines plans exit from bankruptcyBooking Holdings advances “Connected Trip” strategyAvelo bets on fleet changes to reach profitability Frontier slows growth in bid for profitabilityElliott Investment Management trims Southwest stakeAmadeus acquires AI Travel Assistant SkyLinkUber to acquire parking platform SpotHeroWestJet and Virgin Atlantic expand loyalty partnershipUber integrates Joby Electric Air Taxis into app World of Hyatt expands award redemption levels IHG launches “Noted Collection” soft brandSkyscanner launches flight s.earch app in ChatGPTYou can subscribe to this podcast by searching 'BusinessTravel360' on your favorite podcast player or visiting BusinessTravel360.comThis podcast was created, edited and distributed by BusinessTravel360.  Be sure to sign up for regular updates at BusinessTravel360.com - Enjoy!Support the show

In this episode of Wonderland on Points, we dive into the recent changes in Hyatt's points and miles program. We unpack the confusion caused by early fake reports and break down the actual updates to the award structure, exploring both the positive and negative impacts. We discuss immediate category changes affecting several hotels and share strategies for booking before these changes take effect, so your points go further.We also highlight the value of the travel community, sharing insights and lessons learned to help listeners make smarter travel decisions. Positive updates include digital point sharing among members, and the award structure is expanding from three to five categories which makes planning ahead more important than ever. Booking sooner can help avoid future price hikes, and leaning on the travel community remains a key strategy to stay resilient and informed.This episode is presented by Yahoo! Travel. Don't forget to sign up for the Y! Wonder Newsletter written by yours truly.Find Us On Online:Mary Ellen | JoFacebook GroupWonderland On Points BlogAffiliate Links:Seats.AeroBEST PRICE on CardPointers subscription!Comfrt.com 15% OFFRakuten- Mary Ellen (Get 5000 AMEX or Bilt POINTS)Rakuten- Joanna (Get 5000 AMEX or Bilt POINTS)Chase/Capital One/Amex Card LinksOur Favorite Travel NecessitiesWe receive a small commission when you choose to use any of our links to purchase your products or apply for your cards! We SO appreciate when you choose to give back to the podcast in this way!

Hotel earnings calls reveal how major brands and ownership groups view the business right now. In this solo episode, Josiah Mackenzie reviews recent calls from companies such as Marriott, Hilton, Hyatt, Wyndham, and more to surface the signals hospitality leaders shared with investors. The discussion covers the financial performance behind asset-light brand models, how AI already drives sales productivity and direct bookings, and why ancillary revenue like food and beverage, spa, and experiences drives a larger share of hotel growth. You will also hear insights on the slowdown in new hotel supply, the rising importance of authentic guest experiences, and what the recovery in San Francisco shows about how perception and investment shape hotel markets. A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands

On this week's Good Morning Hospitality, A Skift Podcast Hotels Edition, Sarah Dandashy and Steve Turk dive into the latest forces shaping travel and hospitality in 2026. They begin with a closer look at why ignoring the Canadian travel market is starting to carry real economic consequences for brands and destinations. From there, they explore the state of AI in travel, including why many travel brands are building “AI agents” for consumer behaviors that don't yet exist and how the incoming Claude AI model is already influencing travel tech development. The conversation then turns to industry infrastructure as Sabre announces a rebrand at ITB Berlin and Hyatt reports limited direct impact from recent violence in Mexico while acknowledging broader challenges in global markets. As always, they close with the Unhinged Story of the Week, featuring a traveler whose hotel room was taken to an unforgettable, and extremely gross, extreme. It's a fast-paced episode that spans demand strategy, cutting-edge technology, and the strange side of travel life.

Kelsey chats with husband and wife travel creators Dan & Alex from Ft. Lauderdale (@travelwith.dna on Instagram) about their couples trip to Panama. Starting in Panama City's historic Old Town (Casco Antigua) for vibrant culture, cocktails, and local eats, then heading to El Valle de Antón for the most epic spa day ever. They stayed at sister Hyatt hotels: Hotel La Compañía Casco Antigua in the Old City and Hotel La Compañía El Valle in the valley, and share why this pairing made the whole trip feel seamless and stress-free. They said this trip mixed adventure and relaxation in the best way.Mentioned in this episode:- @travelwith.dna on Instagram: https://www.instagram.com/travelwith.dna/- Drone footage vs. Insta 360 cameras- The spa at the Omni Grove Park Inn in Asheville, NC- Copa Airlines- PANAMA: Casco Antigua / Casco Viejo, UNESCO World Heritage Site, Hotel La Compañía Casco Antigua, Geisha coffee, Via Anna restaurant, Panama Canal tour, Miraflores, Amador Causeway- EL VALLE DE ANTON: Hotel La Compañía El Valle Spa, Turkish Hamam, Pozo Azul Waterfall hike, India Dormida hike

CARD REFERRAL LINKS! The Hilton offers are all elevated until April 15, 2026. If you're seeing these links after that date, they should still work but will not be elevated offers. Hilton Honors Amex (No Annual Fee!) - 70K Hilton points + FNCHilton Surpass card (Amex) - 130K Hilton points + FNCHilton Aspire Card - 175K Hilton points (no extra FNC but this card does come with one every year automatically!)Hilton Honors Business Card (the one we just got!) - 175K Hilton points + FNC***** The below are not elevated offers but are still our referral links *****IHG personal card - 140K IHG pointsMarriott Bonvoy Business card - three 50K certificatesMarriott Bonvoy Brilliant card - 100K Marriott pointsThank you in advance for using our links! Hyatt's award chart now uses five price bands within each category, pushing top-tier redemptions much higher and making peak family dates more expensive. We explain what changed, where value still exists with certificates and suite upgrades, and how to diversify with Hilton, Marriott, and IHG.• What the new Hyatt pricing tiers are and how far they stretch• Why peak family travel dates are most affected• How free night certificates gain value under the new bands• When suite upgrade awards still make sense• Why diversifying into Hilton, Marriott, and IHG matters• Credit card strategies to earn flexible points and more certs• Practical steps to book key stays before changes take effect• What to watch for with category shifts and rumored cardsIf you have never had a Hilton card before, we have referral links and we will put them in the show notesGo in the show notes and use our referral links to get the elevated offer, including the free night certificate

In today's podcast episode, we'll talk about stacking dining credits, give a caution aboutgifting Marriott free night certificates, and will resurrect expired Southwest credits.Crazy Thing(00:57) - Southwest shows different seatmap availability to different passengersRead more about Nick's experience with Southwest's assigned seating hereAwards, Points, and More(04:10) - Alaska Vacations adds discounts, VIP perks for elite membersRead more about this here(07:05) - “Free” Norwegian cruise for Caesars Diamond Elite membersRead more about this here(10:26) - Recent breaking news... Hyatt devaluationFind out more about the Hyatt devaluation here(14:43) - Wyndham Rewards added as new Chase Ultimate Rewards transfer partnerRead more about this here(16:17) - Bilt has launched a transfer bonusRead more about this here[28:03:23 ad]Main Event: Gems from our Giant Mailbag(28:05) - Bridget says: DEN is an airport that has the security reservation program (DEN Reserve)...(29:44) - Chaim says: For Resy and Sapphire Reserve® Exclusive Tables credits you can buy gift cards online for lots of restaurants that trigger the credit. Therefore, you can bank up multiple hundreds of dollars, and then when it works with your plans, you can splurge on an amazing dinner or two...(32:47) - Mark says: I just finished listening to the January 2 podcast. With regards to your answer for the question of the week about which cards you keep in your digital wallet, I recently discovered something about Apple wallet specifically that might be of use, at least to Greg since he is the only one of you using Apple...You can catch that episode here(36:16) - Nathan says: I just listened to episode 343 and wanted to share a data point regarding the $500 Gift of College gift cards...You can catch episode 343 here(39:29) - Mike says: If you look up IHG Destined One Night On Us, there's no result directly from IHG, but multiple hotel booking agents' websites reference a stay x nights get 1 night free promotion for participating hotels. For example: https://bonvivant.co.uk/wp-content/uploads/2025/07/Q3-IHG-Destined-Stay-Pay-Promo-HFP.pdf(44:42) - Panayot says: Convert expired SWA credit to a LUV voucher...(48:51) - Tracy says: I have a data point relevant to your episode on gifting points and miles...Catch that episode here(52:19) - Melissa says: Thanks so much for the article on the pitfalls and warnings booking via I Prefer hotels...Hear some of the pitfalls of booking via iPrefer here and read more about using Citi points for I Prefer here(53:44) - Amalan says: Just sharing a couple of good data points from a quick weekend trip to Chicago...(55:27) - Jefferson says: Thanks to the FM team!Question of the Week(57:33) - Is there a formal appeal or consideration process when Citi declines for high amount of unused credit?Find out more about Citi application tips hereSubscribe and FollowVisit https://frequentmiler.com/subscribe/ to get updated on in-depth points and miles content like this, and don't forget to like and follow us on social media.Music Credit – “Ocean Deep” by Annie YoderMentioned in this episode:Visit FrequentMiler.com Did you know that Frequent Miller is also a website? At frequentMiller.com, you'll find all the latest deals, news about points, miles, and rewarding credit cards, the single best, Best Credit Cards page on the web, guides to all popular rewards programs, and many other terrific resources. If you'd like to get our posts sent to your email, go to frequentMiller.com/subscribe and sign up for free. https://frequentmiler.com/subscribe/

In Episode 161 of the Award Travel 101 podcast, Angie Sparks welcomes Justin Walter to share details from his recent family trip to Punta Cana. The episode kicks off with a highlight from member Megan, who creatively paid an $11,000 hospital bill using $200 Visa gift cards purchased at office supply stores—earning a stash of Ultimate Rewards points in the process. In news, Angie covers a 15% transfer bonus from American Express Membership Rewards to Avianca LifeMiles, while Justin shares that Emirates Skywards will no longer award miles on Condor-operated flights starting May 1, 2026 (though redemptions remain). Angie also highlights a 40% transfer bonus from Chase Ultimate Rewards to Virgin Atlantic Flying Club, and Justin reminds listeners that dozens of limited-time promos across major loyalty programs are ending soon.On the credit card front, Angie shares that her Barclays Aviator card will convert to a Citi Strata card, prompting her to apply early to secure a sign-up bonus—ultimately receiving an unusually generous credit line offer. She also grabbed a no-lifetime-language Hilton Surpass offer that includes a free night certificate, planning to leverage upcoming pool renovation expenses to meet spending requirements. Justin, meanwhile, is working through Amex Business Gold and Delta Business Reserve bonuses for status, while his Player 2 was denied for a Citi AA Platinum Select and is considering a Hilton card with elevated offers. They also preview a packed year of travel, including Phoenix, Morocco, Ireland, Australia, New Zealand, Puerto Vallarta, Vegas, Rome, and Japan.The main topic centers on Justin's family trip to Punta Cana, where they stayed at Dreams Macao Beach Punta Cana, booked directly through Hyatt for 29,000 points per night plus $60 per child. They flew nonstop on Delta Air Lines, paying a premium for the convenience. Justin notes this wasn't their first full-family trip, as grandparents joined them previously. The episode wraps with a practical tip of the week: don't believe every travel rumor you read online—especially when it comes to loyalty program changes.Episode Links:Amex to Avianca transfer bonusCondor drops Emirates EarningChase to Virgin transfer bonusPromos Ending soonWhere to Find Us The Award Travel 101 Facebook Community. To book time with our team, check out Award Travel 1-on-1. You can also email us at 101@award.travel Buy your Award Travel 101 Merch here Reserve tickets to our Spring 2026 Meetup in Phoenix now. award.travel/phx2026 Our partner CardPointers helps us get the most from our cards. Signup today at https://cardpointers.com/at101 for a 30% discount on annual and lifetime subscriptions! Lastly, we appreciate your support of the AT101 Podcast/Community when you signup for your next card! Technical note: Some user experience difficulty streaming the podcast while connected to a VPN. If you have difficulty, disconnect from your VPN.

Hyatt announced some changes that will come into effect before the end of May. This will include a brand new award chart that splits the 8 categories into 5 pricing bands. You can read more about the new Hyatt overhauls here.(00:51) - New award chart(05:28) - Hyatt intends to maintain value and maintain an award chart(17:24) - Bright spots(27:08) - Does this change how we view our Hyatt points?Subscribe and FollowVisit https://frequentmiler.com/subscribe/ to get updated on in-depth points and miles content like this, and don't forget to like and follow us on social media.Music Credit – “Ocean Deep” by Annie YoderMentioned in this episode:Visit FrequentMiler.com Did you know that Frequent Miller is also a website? At frequentMiller.com, you'll find all the latest deals, news about points, miles, and rewarding credit cards, the single best, Best Credit Cards page on the web, guides to all popular rewards programs, and many other terrific resources. If you'd like to get our posts sent to your email, go to frequentMiller.com/subscribe and sign up for free. https://frequentmiler.com/subscribe/

Watch Us On YouTube! If you enjoy the podcast, I hope you'll take a moment to leave us a rating. That helps us grow our audience! ***At time of distribution, TSA PreCheck is operational, though Global Entry remains shuttered. United is making adjustments to MileagePlus — and while they're not dramatic, they're definitely impactful. This week, Ed and Julian break down what's changing on the earning side, how credit cards factor in, and whether these updates actually move the needle for everyday travelers. From there, the conversation shifts to Hyatt after a detailed (but ultimately false) rumor sparked debate about a premium credit card and new award categories. Could something like this still happen? And what would it mean for Globalist members? Plus, an unexpected development in the Chase Travel portal: American Airlines flights are now showing up with Points Boost pricing. What does that mean for Chase cardholders — and could this signal a bigger shift in airline partnerships? And yes, somewhere in the background….the U.S. men's hockey team wins Olympic gold in hockey during the broadcast. ✈️ What We Cover in This Episode ✈️ United MileagePlus Changes Lower base earning rates without a United credit card Slightly higher earning with a co-branded card Basic Economy no longer earning miles (without a card) Who should (and shouldn't) consider a United card ✈️ Credit Cards vs Transferable Points Why flexible currencies may still win Opportunity cost of airline spend When a United card actually makes sense ✈️ Hyatt Premium Card Rumor (Debunked) The proposed $795 card details Category 9 and 10 award talk Would this have flooded Globalist status? Why Hyatt will likely evolve anyway ✈️ Points Boost and American Airlines AA flights appearing in Chase Travel How Points Boost changes redemption math What this could mean for airline partnerships ✈️ TSA PreCheck & Travel Friction Reports of possible program suspension Throughput vs security concerns Why consistency matters for travelers ✈️ Points Path Founders Club Update New Google Flights interface Points Wallet feature Scroll down for timestamps and details. Get hydrated like Ed in Vegas with Nuun Use my Bilt Rewards link to sign-up and support the show! If you're looking for a way to support the show, we'd love to have you join us in our Travel Slack Community.  Join me and other travel experts for informative conversations about the travel world, the best ways to use your miles and points, Zoom happy hours and exciting giveaways. Monthly access Annual access Personal consultation plus annual access We have witty, funny, sarcastic discussions about travel, for members only. My fellow travel experts are available to answer your questions and we host video chats multiple times per month. Follow Us! Instagram: https://www.instagram.com/milestogopodcast/ TikTok: https://www.tiktok.com/@milestogopodcast Ed Pizza: https://www.instagram.com/pizzainmotion/ Richard Kerr: https://www.instagram.com/kerrpoints/ ⏱️ Episode 425 Timestamps 0:00 – Hockey chaos and cold open 4:00 – United Mileage Plus earning changes explained 9:30 – Credit card impact and who benefits 14:45 – Should you get a United card now? 19:20 – Basic Economy changes and flexibility tradeoffs 23:45 – Hyatt premium card rumor breakdown 29:10 – Would a new card create too many Globalists? 33:30 – American Airlines flights in Chase Points Boost 38:40 – TSA PreCheck concerns and travel impact 41:45 – Points Path Founders Club updates

It has been a wild week in the world of points and miles — and we're breaking it all down for you.In this episode of Wonderland on Points, we talk about the viral Hyatt rumor that sent travelers into a panic (and why it turned out to be completely false), plus what it teaches us about verifying information before hitting “share.”We also cover unexpected shutdowns impacting Transportation Security Administration systems and Global Entry, what that could have meant for travelers if it had actually gone through and why having backup tools and travel apps can save you serious stress at the airport.And if you fly United Airlines, you'll want to hear our breakdown of their latest loyalty updates — especially how co-branded credit cards are becoming more important than ever (and how that can benefit your whole family).If you care about staying ahead in the ever-changing travel landscape, this is one you won't want to miss.This episode is presented by Yahoo! Travel. Don't forget to sign up for the Y! Wonder Newsletter written by yours truly.Mentioned in this Episode:Betsey's InstagramMobile Passport ControlMy TSA AppFind Us On Online:Mary Ellen | JoFacebook GroupWonderland On Points BlogAffiliate Links:Seats.AeroBEST PRICE on CardPointers subscription!Comfrt.com 15% OFFRakuten- Mary Ellen (Get 5000 AMEX or Bilt POINTS)Rakuten- Joanna (Get 5000 AMEX or Bilt POINTS)Chase/Capital One/Amex Card LinksOur Favorite Travel NecessitiesWe receive a small commission when you choose to use any of our links to purchase your products or apply for your cards! We SO appreciate when you choose to give back to the podcast in this way!

Horst Schulze shares the culture shock of arriving in America at 23, leaving Houston for San Francisco, and the lessons he learned at Hilton and Hyatt that shaped his leadership. He also reflects on Stephen Covey's influence and the emotional reason he finally wrote his book.

00:00 Ja'Quan McMillian's restricted free agency.13:15 Jeff Legwold joins the show.27:45 Dan Hyatt joins the show.

In this episode, we'll talk about how Chase wants you to stay Calm and give a WHOOP, we'll talk about how Bank of America wants you to be a millionaire, and how United wants you to get its credit cards.Giant Mailbag(00:45) - Doug: Parking at a Bilt Neighborhood Parking garage on Hyatt award stayCard News(03:15) - It may be possible to product change US Bank Altitude ReserveRead more about this here: https://frequentmiler.com/psa-it-may-be-possible-to-product-change-altitude-reserve-and-maybe-get-some-of-the-fee-back*NOTE* Shortly after we recorded, we learned that existing earning rates for Bank of America cards will last longer than we thought: Doctor of Credit has learned some positive news regarding changes for existing Preferred Rewards members: they will retain their current status until 3 months after their first anniversary date post-November 1, 2026. For example, if your anniversary date is 10/1, your 3-month clock won't start until 10/1/27, and you will keep your current status level through 1/1/28 (provided you meet the current qualification requirements). That's a bit of a band-aid on a broken leg, but it's a much better timeframe than what we originally thought.(07:26) - Chase Sapphire Reserve® Card offers (MUST ACTIVATE OFFERS)Read more about this here: https://frequentmiler.com/chase-sapphire-reserve-cardholders-can-get-a-free-calm-premium-annual-subscription/(08:37) - WHOOP: Get $359 back after purchasing one year of WHOOP's Life Membership (expires 5/12/2026.)Read more about this here: https://frequentmiler.com/chase-sapphire-reserve-cardholders-can-get-a-free-year-of-whoop-fitness-wearable/(10:45) - Bilt appears to be honoring 5x offer for manyRead more about this here: https://frequentmiler.com/bilt-cards-being-frozen-5x-not-being-honored-bilts-response-pound-sand-its-tpgs-fault/Bonvoyed(17:30) - Bank of America Preferred Rewards changesRead more about this here: https://frequentmiler.com/negative-bank-of-america-preferred-rewards-upcoming-changes-lower-bonus-rewards-higher-eligibility-requirements/Awards, Points, and More(24:56) - FYI: How to pay taxes by credit card (Video)Watch a video about this here: https://frequentmiler.com/how-to-pay-taxes-by-credit-card-video/(26:43) - United Travel Bank may no longer trigger airline incidental creditsRead more about this here: https://frequentmiler.com/united-travel-bank-may-no-longer-trigger-airline-incidental-credits-but-dont-panic-yet/(29:53) - 40%...

The scary (Dystopia)Microsoft AI chief gives it 18 months—for all white-collar work to be automated by AIAI Will Destroy Millions of White Collars Jobs in the Coming Months, Andrew Yang Warns, Driving Surge of Personal BankruptciesRing cancels Flock deal after dystopian Super Bowl ad prompts mass outrageAmazon and Flock Safety have ended a partnership that would've given law enforcement access to a vast web of Ring cameras. The decision came after Amazon faced substantial backlash for airing a Super Bowl ad that was meant to be warm and fuzzy, but instead came across as disturbing and dystopian.Ring's Founder Knows You Hated That Super Bowl Ad. Since the commercial aired, Jamie Siminoff has been trying to quell an outcry over privacy concerns with his doorbell cameras.Platforms bend over backward to help DHS censor ICE critics, advocates say MMAnthropic is clashing with the Pentagon over AI useAnthropic's relationship with the Department of Defense is “under review” as the two sides negotiate over how the company's AI models can be used.The startup wants assurance that its models will not be used for autonomous weapons or mass surveillance.The DOD wants to use Anthropic's models “for all lawful use cases” without limitationDavid Sacks, the venture capitalist serving as the administration's AI and crypto czar, has accused Anthropic of supporting “woke AI” because of its stance on regulation.Our Big Data OverlordsMeta Begins $65 Million Election Push to Advance A.I. AgendaMark Zuckerberg faces jury in landmark trial over alleged youth harm linked to social mediaThe lawsuit, K.G.M. v. Meta Platforms, Inc., et al., was filed by a 20-year-old California woman identified by her initials. She alleges that Meta and other tech companies deliberately engineered their platforms to hook young users, contributing to her depression and suicidal thoughts, and seeks to hold them accountable.Regarding Instagram's enforcement efforts, plaintiffs asked whether Meta removed all 4 million under-13 users the company had identified on the platform in 2018. Zuckerberg responded that while the company did not remove all of them, it had implemented tools to detect and address underage accounts and was working to improve those systems.According to reports, Zuckerberg has not directly answered the central question of the case: whether Instagram is addictive. The plaintiff's attorney, Mark Lanier, asked if people tend to use something more if it's addictive. “I'm not sure what to say to that,” Zuckerberg said. “I don't think that applies here.”He said he believes in the “basic assumption” that “if something is valuable, people will use it more because it's useful to them.”When he was asked about his compensation, Zuckerberg said he has pledged to give “almost all” of his money to charity, focusing on scientific research. Lanier asked him how much money he has pledged to victims impacted by social media, to which Zuckerberg replied, “I disagree with the characterization of your question.”Zuckerberg's courthouse entourage showed up in Meta Ray-BansMeta Adding Facial Recognition to Its Smart Glasses That Identifies People in Real Time, Hoping the Public Is Too Distracted by Political Turmoil to Care MMApple sued by West Virginia for alleged failure to stop child sexual abuse material on iCloud, iOS devicesSpaceX said to weigh dual-class IPO shares to empower MuskMacron Blasts Social Media's Free Speech Defense as ‘Bullshit'The stupid (ESG edition)Goldman Sachs to Drop D.E.I. Criteria for Board Members MMThe move would be the Wall Street firm's latest retreat from diversity mandates that its chief executive, David Solomon, had once made a priority.The decision is a result of a deal that Goldman struck with the National Legal and Policy Center, a conservative nonprofit group that has been pressuring numerous companies to drop diversity, equity and inclusion mandates, the people said.As part of its agreement with Goldman, the National Legal and Policy Center, which has a small investment in the bank, withdrew a shareholder proposal demanding that diversity criteria for the board be dropped.In March 2019, Mr. Solomon, his top deputy John Waldron and the firm's chief financial officer at the time, Stephen M. Scherr, declared diversity and inclusion “a top priority.”“When we unite around a common goal, we make progress together,” the men wrote in an email to the staff. They said they would “improve each year” toward goals that included a new recruiting class comprising “50 percent women, 11 percent Black professionals and 14 percent Hispanic/Latino professionals in the Americas, and 9 percent Black professionals in the U.K.”The next year, Mr. Solomon said Goldman would no longer take a company public in the United States or Europe unless it had at least one “diverse” board member. By 2021, a company would need at least two diverse board members in order for Goldman to agree to work on its initial public offering.Inspire Investing CEO: Nike's DEI Is A Legal Liability, Shareholders Coming For AnswersNike's DEI fight is no longer just a social media "culture war" argument. The U.S. Equal Employment Opportunity Commission (EEOC) is investigating Nike over allegations the company's DEI practices discriminated against white employees and job applicants.Robert Netzly, CEO of Inspire Investing: "Discrimination, whether it's black people or white people, gay people or straight people, is discrimination."Robert Netzly is a globally recognized authority in the Biblically Responsible Investing (BRI) movement, author of the book "Biblically Responsible Investing: On Wall Street As It Is In Heaven." Robert holds a B.S. degree in Liberal Studies from an online university. This article was from OutKick, which aims to expose the destructive nature of "woke" activism and is the antidote to the mainstream sports media that often serves an elite, left-leaning minority instead of the American sports fan. OutKick is owned by Fox Sports' parent company Fox CorporationFederal agency sues Coca-Cola bottler over work event that excluded menA Coca-Cola distributor and bottler is being sued for alleged sexual discrimination over a corporate networking event that excluded men, announced the U.S. Equal Employment Opportunity Commission, which filed the lawsuitAccording to the EEOC's lawsuit, in September 2024, Bedford, N.H.-headquartered Coca-Cola Northeast held a two-day employer-sponsored trip and networking event at the Mohegan Sun Casino and Resort in Connecticut. Coca-Cola Northeast privately invited female employees and then excused the female employees who attended the event from their normal work duties on Sept. 10 and 11, 2024, and paid them their normal salary or wages without requiring them to use vacation or other paid time off. Coca-Cola Northeast did not invite any male employees to the event.Trump revokes landmark ruling that greenhouse gases endanger public healthUS President Donald Trump has reversed a key Obama-era scientific ruling that underpins all federal actions on curbing planet-warming gases.The so-called 2009 "endangerment finding" concluded that a range of greenhouse gases were a threat to public health. It's become the legal bedrock of federal efforts to rein in emissions, especially in vehicles.Bill Maher Eviscerates Donald Trump Over ‘Biggest Dick Move in American History'The boring (ESG edition)Starbucks' investor group urges shareholders to replace directors over labor rowStarbucks faced fresh pressure on Wednesday from a coalition of investors including public-sector pension funds that urged shareholders ‌to vote against the reelection of two directors, citing persistent failure ‌to manage labor relations.The move against Starbucks' lead independent director, Jorgen Vig Knudstorp, and Beth ​Ford, chair of the board's Nominating and Corporate Governance Committee, comes as the company is locked in a prolonged effort to reach a collective agreement with its unionized baristas.Companies are cycling through CEOs—and replacing them with first-timers MMSome 168 new CEOs were appointed in 2025, the highest total since 2010. The defining shift was who got the job. Among incoming CEOs, 84% were serving in their first enterprise CEO role, reversing a multi-year tilt toward leaders with prior public-company experience.As recently as 2024, more than one in five new CEOs had already led a public company. That share fell sharply in 2025. Of the 140 first-time CEOs appointed, 116 had no prior enterprise CEO experience. Two-thirds had never served on a public company board, meaning many are stepping into the role without prior exposure to shareholder oversight or public company governance.CEO hopefuls have a new rival for the top job: their own board directorsAppointing board directors as CEOs was once a “break glass in case of emergency” strategy reserved for scandal, illness, or sudden resignation. While it remains a minority path compared with traditional internal promotions, it is no longer an anomaly.New data from Spencer Stuart highlights the shift. Of the 168 new S&P 1500 chief executives appointed in 2025, the highest annual total since 2010, 19 were drawn from their own company boards, the most since 2020. Spencer Stuart classifies directors as outsiders because they lack day-to-day operating responsibility. Even so, more boards are turning to them.Wall Street banks are paying their CEOs like it's 2006 againMorgan Stanley CEO Ted Pick's pay rises 32% to $45mlnBank of America Lifts Moynihan's Pay 17% to $41 Million for 2025Barclays Ceo Pay Hike: Barclays lifts CEO Venkatakrishnan's pay to over £15 million as bonus pool risesCitigroup bumps CEO Jane Fraser's pay to record $59mBro Culture (The Epstein Edition)Thomas Pritzker, Named in Epstein Files, Retires as Hyatt Executive ChairmanTom Pritzker Retires as Executive Chairman of Hyatt After 22 Years of Service and Will Not Stand for Reelection to Board of DirectorsThe Board has appointed Mark S. Hoplamazian, Hyatt's President and Chief Executive Officer, to succeed Mr. Pritzker as Chairman of the Board“Tom's leadership has been instrumental in shaping Hyatt's strategy and long-term growth, and we thank him for his service and dedication to Hyatt,” said Richard Tuttle, Chair of the Board's Nominating and Corporate Governance Committee. “The Board has engaged in thoughtful succession planning, and we are confident that Mark's deep knowledge of Hyatt's business, strong relationships with owners and colleagues, and proven track record as CEO of nearly two decades positions him well to serve as Chairman and continue driving Hyatt's long-term success.”In a letter to the Hyatt Hotels' Board of Directors, Tom Pritzker wrote, “My job and responsibility is to provide good stewardship. That is important to me. Good stewardship includes ensuring a proper transition at Hyatt. Following discussions with my fellow Board members, I have decided, after serving as Executive Chairman since 2004, and with the company in a strong position, that now is the right time for me to retire from Hyatt. Good stewardship also means protecting Hyatt, particularly in the context of my association with Jeffrey Epstein and Ghislaine Maxwell, which I deeply regret. I exercised terrible judgment in maintaining contact with them, and there is no excuse for failing to distance myself sooner. I condemn the actions and the harm caused by Epstein and Maxwell, and I feel deep sorrow for the pain they inflicted on their victims.”Dubai's DP World replaces CEO after Epstein links emergeDubai's DP World announced Essa Kazim was the new chairman of its board of directors and Yuvraj Narayan was its new group chief executive officer, replacing Sultan Ahmed bin Sulayem.Sulayem had been the CEO of Dubai's largest port operator since 2016 and chairman since 2007.DOJ records showed years of exchanges with Epstein, but Sulayem has not been accused of any criminal wrongdoing.Casey Wasserman to sell talent agency following Jefferey Epstein controversyCasey Wasserman has confirmed that he has started the process of selling his talent agency after it was uncovered that he had ties with Jefferey Epstein. The announcement comes as artists began to leave the agency after it was uncovered that the Wasserman CEO had extensive ties with Jeffrey Epstein and had sent flirtatious emails to Ghislaine Maxwell. Despite denying that he had any personal or business ties with either, Wasserman sent an apology to the 4,000 employees who work at his sports marketing and talent agency, confirming that he would be stepping down from the company. He said: “I'm deeply sorry that my past personal mistakes have caused you so much discomfort […] It's not fair to you, and it's not fair to the clients and partners we represent so vigorously and care so deeply about.”Former Victoria's Secret CEO Les Wexner testifies in House Epstein investigationThe billionaire behind the retail empire that once blanketed shopping malls with names such as Victoria's Secret and Abercrombie & Fitch told members of Congress on Wednesday that he was “duped by a world-class con man” — close financial adviser Jeffrey Epstein. Les Wexner also denied knowing about the late sex offender's crimes or participating in Epstein's abuse of girls and young women.“I was naive, foolish, and gullible to put any trust in Jeffrey Epstein. He was a con man. And while I was conned, I have done nothing wrong and have nothing to hide.”Wexner described himself to the lawmakers as a philanthropist, community builder and grandfather who always strove “to live my life in an ethical manner in line with my moral compass,” according to the statement.Top Goldman Sachs lawyer Kathy Ruemmler to resign over Epstein linksThe latest Justice Department release revealed a trove of communication between the two, including about potential jobs, her romantic life and gifts Epstein had given her. (She called him “sweetie” and “Uncle Jeffrey.”)Goldman's CEO David Solomon says he 'reluctantly' let top lawyer Kathy Ruemmler go after Epstein fallout MMKing Charles' brother Andrew arrested on suspicion of misconductWhite House Shrugs Off Lutnick's Epstein TiesCommerce Secretary Howard Lutnick has acknowledged traveling to Jeffrey Epstein's island and meeting him on another occasion.Elon's bro quits Burning Man board amid outrage over Epstein connectionBlowhard IndexSalesforce cofounder 'not OK' with Benioff's ICE crack: 'Marc made a very bad joke.'The comments occurred during a keynote address at the company's annual internal "Company Kickoff" (CKO) event in Las Vegas, sparking a significant backlash from employees and leadership alike.During the keynote, Benioff reportedly asked employees who had traveled to the event from outside the United States to stand up for recognition. Once they were standing, he made a "joke" to the effect of: "Thank you! Just so the ICE agents [in the building] know [who you are]."He reportedly made a follow-up "callback" later in the presentation, suggesting that ICE agents were also monitoring those who hadn't yet used a specific new Slackbot tool.And another joke about ICE surveilling employee travel: when there are literally employees afraid to travel for work due to current situationSalesforce famously promotes a culture of "Ohana" (family) and equality.Parker Harris (Cofounder): In a follow-up meeting, Harris reportedly called the jokes a "violation of the Code of Conduct" and even noted they could be considered a "fireable offense" for a typical employee.Rob Seaman (Slack GM): The head of the Salesforce-owned platform Slack sent a memo to staff stating he "cannot defend or explain" the jokes and that they did not align with his values.Salesforce employees call on CEO Benioff to cancel ICE ‘opportunities'Elon Musk says Anthropic's philosopher has no stake in the future because she doesn't have kidsPalantir, Which Is Powering ICE, Says Immigration Crackdown May Hurt Hiring MMFrom 10-K filed 2 days ago: “if we are not able to recruit, hire, or retain the talent we need because of increased regulation of immigration or work visas … it could be more difficult to staff our personnel on customer engagements and could increase our costs … Additionally, laws and regulations, such as restrictive immigration laws, may limit our ability to recruit outside of the United States ... If we fail to attract new personnel or to retain our current personnel, our business and operations could be harmed.”

Subscribe to This Week in Hospitality wherever you get you podcasts: Spotify - https://open.spotify.com/show/5oPExA0txHMjEI5Ye13IUy Apple Podcasts - https://podcasts.apple.com/us/podcast/this-week-in-hospitality/id1849637233 Youtube - https://www.youtube.com/@ThisWeekinHospitality   Accor isn't just polishing the Orient Express legend — it's trying to industrialize it. With LVMH in the mix, the play shifts from “luxury assets” to a full ecosystem built on narrative: trains, hotels, yachts, and a throughline of romance and mythology. Scott sees the upside in that long-game brand equity, but the panel keeps circling the same risk: storytelling can sell the dream, yet only flawless operations keep it from collapsing into cosplay. Then the mood turns pragmatic with Casago's post-Vacasa reality check. A founder-led franchise business runs on trust and alignment as much as tech and scale, and Steve Schwab's CEO transition lands as a stress test for franchisees already bracing for integration chaos. Ben argues owners should protect optionality while the dust settles; Scott and Edwin frame it as a “psychological contract” moment where perception matters as much as governance. Finally, Hyatt's ChatGPT integration signals that AI discovery is becoming a real distribution layer, not a gimmick. If travelers are asking for “the right stay” conversationally, brands will win by training the narrative, not bidding on keywords. Spice of the Week closes with a blunt takeaway: creative is the only differentiator left — and hotels are still wasting money boosting the wrong posts instead of scaling what actually works.   This Week in Hospitality is presented to you by Journey. Journey is a loyalty platform built specifically for independent boutique hotels and high-touch hospitality brands. Our mission is to give operators the same powerful rewards engine, data intelligence, and guest insights that major chains rely on — without asking them to give up the individuality, soul, or story that makes their property extraordinary. If you're an owner or operator of an extraordinary, independently owned and operated hotel or residence — and you want to see whether your property is a fit for the Journey Alliance — you can learn more and apply at https://www.journey.com/alliance   Key Topics & Timestamps 00:00 — Intro 09:40 — Story #1: Accor + LVMH build Orient Express into a full luxury ecosystem 24:32 — Story #2: Casago's Vacasa-era growing pains trigger franchisee unease 33:31 — Story #3: Hyatt embraces ChatGPT discovery as the next distribution layer 46:29 — Spice of the Week     Your Hosts: Zach Busekrus — Journey LinkedIn: https://www.linkedin.com/in/zachbusekrus/ Instagram: https://www.instagram.com/behindthestays/   Scott Eddy — Global Travel & Hospitality Expert @MrScottEddy LinkedIn: https://www.linkedin.com/in/mrscotteddy/ Instagram: https://www.instagram.com/mrscotteddy/   Ben Wolff — Founder of Onera & Oasi LinkedIn: https://www.linkedin.com/in/ben-wolff/ Instagram: https://www.instagram.com/iambenwolff/   Edwin Kramer — Luxury Hotelier Consultant & Former GM LinkedIn: https://www.linkedin.com/in/edwinckramer/ Instagram: https://www.instagram.com/edwinkramer/

Tom Pritzker, the billionaire executive chairman of Hyatt Hotels and a prominent member of the Pritzker family, announced his immediate resignation as executive chair following revelations in newly released files tying him to convicted sex offender Jeffrey Epstein and his associate Ghislaine Maxwell. The disclosures showed that Pritzker maintained contact with Epstein well after Epstein's 2008 conviction for sex crimes, including email exchanges and interactions with Epstein's inner circle. In his resignation letter to Hyatt's board, Pritzker acknowledged exercising “terrible judgment” in not distancing himself sooner and said he deeply regretted the association, stressing that protecting Hyatt's reputation was his top priority. He also confirmed he would not seek re-election to the board at the company's upcoming annual meeting and that CEO Mark Hoplamazian would take over as chairman.Beyond the corporate fallout, Epstein accuser Virginia Roberts Giuffre had previously named Pritzker in court filings connected to her trafficking lawsuit against Epstein and Maxwell. In depositions released in the years after Epstein's death, Giuffre alleged that she was trafficked to and had sexual encounters with Pritzker at Epstein's direction—claims he has vehemently denied. Those allegations, while never resulting in criminal charges, were part of the wave of unsealed documents that put scrutiny on Pritzker's ties to Epstein and helped fuel the pressure leading to his resignation.to contact me:bobbycapucci@protonmail.comsource:Hyatt executive chair Tom Pritzker steps down over Jeffrey Epstein ties

The Epstein files have now ensnared figures across multiple countries. In the UK, Prime Minister Keir Starmer is under mounting pressure to resign after his top aides, including ambassador Peter Mandelson and chief of staff Morgan McSweeney, stepped down amid revelations about their ties to Epstein. In Norway, former Prime Minister Thorbjorn Jagland has been arrested and criminally charged. Diplomat Mona Juul faces a corruption investigation. France's former culture minister Jack Lang resigned under criminal inquiry. In academia, Larry Summers of Harvard, Joi Ito of MIT, and others have lost positions at major institutions. In business, Leon Black paid Epstein $170 million, Thomas Pritzker stepped down from Hyatt, and Casey Wasserman faces defections ahead of the 2028 LA Olympics. In law, Brad Karp of Paul Weiss and Goldman Sachs counsel Katherine Romler both had deep ties to Epstein revealed through emails. Alex Acosta, the federal prosecutor who cut Epstein's sweetheart plea deal in 2008, allowing a man facing 240 years in prison to serve 13 months with work release, later became Trump's Secretary of Labor. And Pam Bondi, who served as Florida Attorney General for eight years while Epstein was active in her jurisdiction, did nothing, and continues to cover for those involved. SUPPORT & CONNECT WITH HAWK- Support on Patreon: https://www.patreon.com/mdg650hawk - Hawk's Merch Store: https://hawkmerchstore.com - Connect on TikTok: https://www.tiktok.com/@mdg650hawk7thacct - Connect on TikTok: https://www.tiktok.com/@hawkeyewhackamole - Connect on BlueSky: https://bsky.app/profile/mdg650hawk.bsky.social - Connect on Substack: https://mdg650hawk.substack.com - Connect on Facebook: https://www.facebook.com/hawkpodcasts - Connect on Instagram: https://www.instagram.com/mdg650hawk - Connect on Twitch: https://www.twitch.tv/mdg650hawk ALL HAWK PODCASTS INFO- Additional Content Available Here: https://www.hawkpodcasts.comhttps://www.youtube.com/@hawkpodcasts- Listen to Hawk Podcasts On Your Favorite Platform:Spotify: https://spoti.fi/3RWeJfyApple Podcasts: https://apple.co/422GDuLYouTube: https://youtube.com/@hawkpodcastsiHeartRadio: https://ihr.fm/47vVBdPPandora: https://bit.ly/48COaTB

TDC Podcast topics - 3G is back, we deep dive a bit into the LADY who murdered half her family at the hockey rink in Rhode Island, why are so many of our "ladies" turning violent?  Steve Colbert pulls lame stunt trying to garner ratings and attention, Whoopi Goldberg tried to use Jeffrey Epstein's private jet and act like it's no big deal, Hyatt executive Tom Pritzker steps down after his extensive relationship with Epstein is revealed, Netflix MMA fight between Rhonda Rousey and Gina Carano is coming, Jill Biden's ex-husband pleads not guilty to murdering his current wife, email and much more.

Crain's residential real estate reporter Dennis Rodkin talks with host Amy Guth about news from the local market, including how housing affordability is improving in many big cities — but not Chicago.Plus: The state's EV push meets market reality, Hyatt exposed to Epstein scandal despite Tom Pritzker's exit, Illinois erases $1.1 billion in medical debt for residents and Ikea to open third store in Chicago area. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Crain's Steven Strahler joins host Amy Guth to reflect on the local and global impact of the Rev. Jesse Jackson after his passing.Plus: Crain's contributor Jon Asplund talks with host Amy Guth about Baxter and federal funding cut impacts in health care sector, Tom Pritzker quits exec chairman role at Hyatt, citing Epstein ties, Mayor Johnson vetoes intoxicating hemp ban, law firm Loeb & Loeb eyes expansion and move to Loop tower and Illinois swipe fee ruling marks rare win for retailers — but fight is far from over. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Tom Pritzker, the billionaire executive chairman of Hyatt Hotels and a prominent member of the Pritzker family, announced his immediate resignation as executive chair following revelations in newly released files tying him to convicted sex offender Jeffrey Epstein and his associate Ghislaine Maxwell. The disclosures showed that Pritzker maintained contact with Epstein well after Epstein's 2008 conviction for sex crimes, including email exchanges and interactions with Epstein's inner circle. In his resignation letter to Hyatt's board, Pritzker acknowledged exercising “terrible judgment” in not distancing himself sooner and said he deeply regretted the association, stressing that protecting Hyatt's reputation was his top priority. He also confirmed he would not seek re-election to the board at the company's upcoming annual meeting and that CEO Mark Hoplamazian would take over as chairman.Beyond the corporate fallout, Epstein accuser Virginia Roberts Giuffre had previously named Pritzker in court filings connected to her trafficking lawsuit against Epstein and Maxwell. In depositions released in the years after Epstein's death, Giuffre alleged that she was trafficked to and had sexual encounters with Pritzker at Epstein's direction—claims he has vehemently denied. Those allegations, while never resulting in criminal charges, were part of the wave of unsealed documents that put scrutiny on Pritzker's ties to Epstein and helped fuel the pressure leading to his resignation.to contact me:bobbycapucci@protonmail.comsource:Hyatt executive chair Tom Pritzker steps down over Jeffrey Epstein tiesBecome a supporter of this podcast: https://www.spreaker.com/podcast/the-epstein-chronicles--5003294/support.

Robach and Holmes cover the latest news headlines and entertainment updates and give perspective on current events in their daily “Morning Run.”See omnystudio.com/listener for privacy information.

Robach and Holmes cover the latest news headlines and entertainment updates and give perspective on current events in their daily “Morning Run.”See omnystudio.com/listener for privacy information.

Robach and Holmes cover the latest news headlines and entertainment updates and give perspective on current events in their daily “Morning Run.”See omnystudio.com/listener for privacy information.

In the latest chapter of the bidding war for Warner Brothers Discovery's film and media assets, Paramount Skydance will have 7 days to submit an offer to rival Netflix's. CNBC's David Faber breaks down the morning's news and the week to come. The U.S. and Iran are engaging in nuclear talks today in Geneva, and the U.S. military is at odds with Anthropic over the company's concerns about the agency's use of its AI Claude. Plus, mentions in the Epstein Files have prompted career decisions for media executive Casey Wasserman and Hyatt's former executive chairman Thomas Pritzker. Then, president and CEO of National Urban League Marc Morial reflects on Reverend Jesse Jackson's legacy, as he remembers his late friend and fellow civil rights leader.  David Faber, 11:30Marc Morial - 22:33 In this episode:Marc Morial, @MARCMORIALDavid Faber, @davidfaberBecky Quick, @BeckyQuickJoe Kernen, @JoeSquawkCameron Costa, @CameronCostaNY Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

-Civil rights leader Reverend Jessie Jackson has died at 84. Oscar-winning actor and director Robert Duvall has died at 95. -NEWSMAX's Rob Finnerty wants an explanation on why "irrelevant" Democrats brought zero knowledge and a lot of Trump hatred overseas to embarrass America on the world stage. -"Morons...": Carl Higbie watches Democrats fumble and stutter about "peace and things and stuff" in front of foreign elites. -Jack Posobiec and CPAC's Matt Schlapp comment on world leaders speaking at the Munich Security Conference. -Florida Rep. Byron Donalds calls out the Democrats for hypocrisy regarding voter ID laws and the SAVE Act. -Judge Andrew Napolitano discusses the significance of the black glove found in the Nancy Guthrie investigation. -Thomas Pritzker, the billionaire heir of Hyatt Hotels and cousin of Illinois Gov. JD Pritzker, resigns from his Hyatt executive position after his connection to Jeffrey Epstein was made public in the recent dump of Epstein documents. Today's podcast is sponsored by : QUINCE CLOTHING : Refresh your wardrobe with Quince! Go to http://Quince.com/NewsmaxDaily for free shipping on your order plus 365-day returns! SELECT QUOTE : Life insurance is never cheaper than it is today. Get the right life insurance for YOU, for LESS, and save more than fifty percent at http://SelectQuote.com/Daily Listen to Newsmax LIVE and see our entire podcast lineup at ⁠http://Newsmax.com/Listen⁠ Make the switch to NEWSMAX today! Get your 15 day free trial of NEWSMAX+ at ⁠http://NewsmaxPlus.com⁠ Looking for NEWSMAX caps, tees, mugs & more? Check out the Newsmax merchandise shop at : ⁠http://nws.mx/shop⁠ Follow NEWSMAX on Social Media:  -Facebook: ⁠http://nws.mx/FB⁠  -X/Twitter: ⁠http://nws.mx/twitter⁠ -Instagram: ⁠http://nws.mx/IG⁠ -YouTube: ⁠https://youtube.com/NewsmaxTV⁠ -Rumble: ⁠https://rumble.com/c/NewsmaxTV⁠ -TRUTH Social: ⁠https://truthsocial.com/@NEWSMAX⁠ -GETTR: ⁠https://gettr.com/user/newsmax⁠ -Threads: ⁠http://threads.net/@NEWSMAX⁠  -Telegram: ⁠http://t.me/newsmax⁠  -BlueSky: ⁠https://bsky.app/profile/newsmax.com⁠ -Parler: ⁠http://app.parler.com/newsmax⁠ Learn more about your ad choices. Visit megaphone.fm/adchoices

Robach and Holmes cover the latest news headlines and entertainment updates and give perspective on current events in their daily “Morning Run.”See omnystudio.com/listener for privacy information.

If you've ever thought award travel isn't possible with a large family or group, this episode will change your mind.   In Part 1 of this conversation, I sit down with Dr. Alison Curfman, a pediatric emergency physician, entrepreneur, and relentless optimizer who regularly travels the world with her family—typically six to eight people depending on whether au pairs or grandparents join. After co-founding a healthcare company that scaled to a nine-figure valuation, Alison transitioned into advisory and consulting work that she could do from anywhere. Listen in as Alison walks through her exact strategy for finding business class flights for large groups, her hotel booking approach that keeps everyone comfortable without breaking the bank, and why positioning flights have become part of the adventure rather than a hassle.   We cover how she anchors her trip planning around long-haul flights, builds itineraries around award availability instead of fixed destinations, and uses spreadsheets and organization systems to keep track of multiple bookings across airlines and hotels. Allison also shares practical insights on traveling light with kids, leveraging Hyatt's loyalty program strategically, and combining fine hotels & resorts credits with points to maximize value on family trips.   Whether you're traveling with four people or eight, this episode offers a roadmap for making large family award travel not just possible, but truly enjoyable.   Get full show notes and transcript: https://pointmetofirstclass.com/award-travel-large-families-part-1    Want to shape the show? Take the Point Me To First Class listener survey and share what you love and want more of!    Eager to learn the secrets of award travel so that you can turn your expenses into unforgettable experiences? Join the Points Made Easy course waitlist here: https://pointmetofirstclass.com/pointsmadeeasy  

Episode Description On this episode of the MTM Travel the miles & points show Mark dives into his real world experiences with the new Bilt cards and Bilt cash. An unexpected promo came, but is it working out? We also discuss: finding cheap Hyatt mattress runs by stacking promos, the overlooked US Bank business card bonuses and how Southwest is tiering their credit card bonuses for the first time! 0:00 Welcome to MTM Travel 0:36 Update on Bilt's new card experience 3:20 Using Bilt Cash & how it all works in reality 7:23 Bilt makes money wuth customer experience expense? 10:10 Southwest launches first tiered card offers 13:53 Southwest's unhappy customers are a thing 15:48 Stacking Hyatt promos - Nights from 1,900 points? 19:45 Hyatt's unique promos & the art of finding mattress runs 21:37 Overlooked US Bank cards - Big money offers Enjoying the podcast? Please consider leaving us a positive review on your favorite podcast platform! You can also connect with us anytime at podcast@milestomemories.com.  You can subscribe on Apple Podcasts, Google Play, Spotify, TuneIn, Pocket Casts, or via RSS. Don't see your favorite podcast platform? Please let us know!

For most of my career, I've been focused on two things: Operating businesses and Multifamily real estate. The strategy has been pretty simple. Take money generated from higher-risk, active businesses… and move it into more stable, long-term assets like apartment buildings. That shift—from risk to stability—is how I've tried to build durability over time. Now, to be fair, the sharp rise in interest rates a few years ago put a dent in that model. But zooming out, it's still worked well for me overall. So I'm sticking with it. That said, there are other ways to think about real estate. In some cases, the real opportunity is when you combine real estate with an operating business. We've done that before in the Wealth Formula Investor Club with self-storage, and the results were excellent. Storage is operationally simple, relatively boring—and that's exactly why it works. But there's another category that sits at the opposite end of the spectrum. Hotels. They're sexier.They're more volatile.And yes—they're riskier. But the upside can be dramatically higher. One of my closest friends here in Montecito has quietly built a fortune doing boutique hotels over the past few years. He started with a no-frills hotel in Texas serving the oil drilling industry. Over time, he combined his operational experience with his talent as a designer—and eventually created some of the highest-rated boutique hotels in the world. He's absolutely crushing it. Of course, most of us aren't world-class designers or architects. I'm certainly not. Still, his success made me curious. Hotels have been on my radar for a while now—not because I understand the business, but because I don't. When I asked him how he learned the hotel industry, his answer was honest: “I figured it out on the fly—starting with my first acquisition and a great broker.” That's usually how real learning happens. So this week on the Wealth Formula Podcast, I brought on an expert in hospitality investing to educate both of us. We cover the basics: How hotel investing actually worksWhere the real risks are (and where they aren't)How returns differ from multifamilyAnd what someone should understand before ever touching their first hotel deal If you've ever thought about buying or investing in hotels—but didn't know where to start—welcome to the club. You don't have to jump in tomorrow. But you do have to start somewhere. This episode is a good starting point. Listen on Apple Podcasts: https://podcasts.apple.com/gb/podcast/545-should-you-invest-in-hotels/id718416620?i=1000748759003 Listen on Spotify: https://open.spotify.com/episode/5Lx5Rp4x704lWRazWLqDOK Watch on YouTube: https://youtu.be/GMFf6-g8w_0 Transcript Disclaimer: This transcript was generated by AI and may not be 100% accurate. If you notice any errors or corrections, please email us at phil@wealthformula.com. Welcome everybody. This is Buck Joffrey with the Wealth Formula Podcast coming to you from Montecito, California. Before we begin today, I wanna remind you, if you’ve not done so and you are an accredited investor, go to wealthformula.com, sign up for our investor club. Uh, the opportunity there is really to see private deal flow that you wouldn’t otherwise see because it can’t be advertised. And, uh, only available to those people who are deemed accredited. And then what does accredited mean as a reminder? Well, if you’re married, you make $300,000 per year combined for at least two years with a reasonable expectation, continue to do so, or you have a net worth of a million dollars outside of your personal residence. Or if you’re single like me, $200,000 per year or a million dollars net worth. Anyway, that’s probably, uh, most of you. So all you gotta do is go to wealth formula.com, sign up for investor club because hey, who doesn’t wanna be part of a club? And, uh, by the way, it’s a great price. It’s free. So join it. Just get onboarded and all you gotta do is just wait for deal flow. What a deal. Now let’s talk about different kinds of things to invest in. For most of my career, I, I have really focused on two things I’ve focused on. Either operating businesses, uh, in my case, those operating businesses largely have been medical and multifamily real estate. Uh, the strategy itself, theoretically the way I think about it, take money from sort of these active businesses, a higher risk, move them into more stable long-term assets like apartment buildings. Okay? The idea is that’s how you build some durability over time. Now, to be fair, okay, to be fair. Sharp rise in interest rates a few years ago. Put a little bit of a dent in that model. But here’s the thing is that you can’t throw out the, uh, baby with the bath water. ’cause when I zoom out, still worked well for me overall. So I’m sticking with it and, uh, that’s my story. I’m sticking with it. That said, there are always other ways to think about real estate, right? Real estate is not just multifamily. Um, in some cases, the real opportunity is when you combine real estate and operating businesses. So. We’ve actually done that before in our wealth formula investor club. Um, and we’ve done that through self-storage, for example, and the results were really good. Storage is operationally, generally pretty simple. Probably not that simple, but you know, but more so than other things, relatively boring. Boring is good, and that’s exactly why it works. There’s another category that sits at the opposite end of the spectrum of boring, and it’s sexier and it’s more volatile and it’s riskier. And uh, that is the area of hotels, right, like leisure, that kind of thing. But the upside in those things can be dramatically higher. You know, one of my closest friends here. Montecito, I talk about him all the time. He’s a, he is a little bit of an inspiration to me, although I wouldn’t tell that to in space. He’s built a fortune doing boutique hotels over the past few years and the way he started, you know, and I think it was only about a decade ago because he bought like this no frills hotel in Texas that was serving the oil industry. There was a bunch of guys, you know, drilling needed a place to say, and you know, he had this and he actually. I don’t know that I would recommend this, but he, he told me he bought it sight unseen just based on the numbers. Ah, man, I gotta tell you, I don’t think I’m that lucky. If I bought something sight unseen, it would not work great for me, but it did work great for him. But over time, what he did is he, he combined his operational experience with his talent as he’s like a designer, like designs, homes, an architect, uh, of sorts, although more than that. Um, and he, he used to build houses for like famous people in Hollywood. Anyway, he took that skill and so he combined it with hotels and he created some of the highest rated boutique hotels in the world. And he’s absolutely crushing it. Just crushing it. Of course, the reality is that most of us aren’t world-class designers or architects. I’m certainly not. I’m not artistic at all. Still, um, you know, the fact that he’s had so much success in this space and that he loves hotels. What got me curious? So, hotels have been on my radar for a while, not because I understand the business, but actually because I don’t. And when I asked him how he learned, uh, about the hotel industry, he just said, you know, I figured out on the fly and, uh, you know, started with my first acquisition, had a great broker who taught me everything I, you know, needed to know at the beginning and. That’s a great story. I mean, and ideally that’s how things happen. As you can tell, this guy is, uh, seems to just hit on everything. So good for him. So this week on Wealth Formula Podcast, I wanted to get a little bit of a hotel investing 1 0 1. So I brought on an expert in hospitality investing that could educate both you and me. So we’re gonna cover some of the basics, how hotel actually works, you know, what are the risks returns. Like, what should people do if they even consider, you know, buying their first hotel or investing in one? So if you’ve ever thought about investing, uh, in hotels, or maybe that’s the first time you’re hearing about it and you’re curious, uh, welcome to the club and uh, we will have a great interview for you right after these messages. Wealth formula banking is an ingenious concept powered by whole life insurance, but instead of acting just as a safety net, the strategy supercharges your investments. First, you create a personal financial reservoir that grows at a compounding interest rate much higher than any bank savings account. As your money accumulates, you borrow from your own. Bank to invest in other cash flowing investments. Here’s the key. Even though you’ve borrowed money at a simple interest rate, your insurance company keeps paying you compound interest on that money even though you’ve borrowed it. At result, you make money in two places at the same time. That’s why your investments get supercharged. This isn’t a new technique. It’s a refined strategy used by some of the wealthiest families in history, and it uses century old rock solid insurance companies as its backbone. Turbocharge your investments. Visit Wealth formula banking.com. Again, that’s wealth formula banking.com. Welcome back to the show, everyone. Today. My guest on Wealth Farm I podcast is, uh, John O’Neill. He’s a, a professor of hospitality management and director of the Hospitality Real Estate Strategy Group at Pennsylvania State University. Uh, he spent decades studying hotel valuation performance, Cabo flows and economic cycles in in the lodging industry. John, thanks for, uh, joining us. You’re welcome. So, you know, we’re talking offline. You’ve been in the hotel business for a long time. We’re trying to figure out how to frame this thing because you know, I mean there are, I know there are certainly people in. Uh, who in, in my group and my listeners, my community who are in the hotel space, but a lot of ’em aren’t. And you know, they’ve been thinking about, well, you know, we do a lot of apartment buildings, that kind of thing. Um, you know, what else should we be thinking about? And so, you know, when we hear, uh, hotel, um, they’re thinking of hospitality. But from an investor’s perspective, I guess the first question ask is what kind of real estate asset is a hotel? And, and may, may maybe just sort of fundamentally how different it is. From apartments office or retail? Yeah, that’s a great question because hotels are fundamentally different. But what I’ve seen over the past few years as well is hotels have increasingly been considered to be a component of commercial real estate. So we’ve always thought about office and retail and residential and industrial as being components of commercial real estate, but increasingly. Investors are thinking about hotels that way as well, because some of the high risk aspects of hotels have been moderated a little bit. So they are still considered to be a high risk and potentially high reward category, but they’re much more cyclical than those other types of businesses. So if we look at apartment leases, maybe being a year or two. Office leases may be being three to five years and retail leases could be five or 10 years. The leases in hotels are one or two nights, so there’s upside, but there’s risk involved in that as well. So when there’s pressure in a market to increase rates, like here where I am in University Park, Pennsylvania, when we have a home football game. We can see hotels with average daily rates of maybe a hundred to $200 a night charging seven, eight, $900 per night, and filling up on those rates. You can’t do that in an office building or in a retail center. And so there’s great opportunity when demand increases to push up rates and to greatly benefit from that. The flip side of courses on Sunday night when all those guests leave. You might be back to a hundred dollars a night and running 20 or 30% occupancy. Do hotels kind of follow the rest of real estate in terms of market cycles though? Yeah, it depends. I, I would say in many cases they’re actually leaders, which again, double-edged sword there. So for, yeah, when we plummeted in 2020 because of COVID hotels were probably the first category really to see it. Demand dried up overnight, and you go back to September 11th, 2001 on September 12th, 2001, a lot of hotels were empty and that wasn’t the case with office buildings and retail centers. The flip side, of course, is when the economy started improving, hotel operators could start pushing their rates very quickly. And so other categories of commercial real estate didn’t receive those benefits. Yeah, I mean, obviously there’s certainly gonna be. Real estate that’s often used that that’s often using debt and, you know, probably has the same sort of, uh, issues with regard to cap rate compression or decompression based on interest rates as well. Right, right. So, um, where are we? Right? What would you say right now, like, I mean, we know that. Our, we’ve been following very closely on the multifamily side. You know, prices are depressed. I mean, from 2022, we’re looking at probably 30% to 40%. Most, most, uh, large apartment complexes are not moving because people don’t wanna sell into a down market. But when they are, they’re being sold at 30, 40% discounts compared to 2022. Where is the, where is the hotel? Market at right now? It it, it’s challenged because right now we’re seeing discrepancies between where buyers wanna buy and sellers wanna sell. We’ve started to see some movement because some sellers have come down a bit in pricing because of what we’ve seen in 2025, the market really did soften as far as the hotel business is concerned. So in 2025. We really saw no increase in occupancy and in many markets we saw some decreases in occupancy. We are still seeing average daily rates going up a little bit, so yeah. Might be worth maybe a quick step backward that the two key indicators in terms of hotel lodging performance would be occupancy and average daily rate. With occupancy being the extent to which the guest rooms are occupied and average daily rate being the average price somebody is paying. We can talk about the mathematics of those, but, um, just I think conceptually, hopefully that makes sense. But, so, you know, at this point what we’re seeing is average daily rates are still going up a little bit, and the forecasts for 2026 are. Pretty much more of the same, where we’re not expected to see great occupancy increases, but we are anticipating that the average daily rates might go up a little bit. Uh, and, and in fact we might see occupancies decline slightly. And, uh, we might see, uh, average daily rates still possibly going up a little bit. That’s usually an indicator of being late in the cycle, you know, being somewhere near the peak and, and, you know, if the trough was 2020. Which was a pretty deep trough. 2021, we started seeing improvements and we saw great improvements in 22, 23, and 24, and so it’s looking like the end of a cycle. The thing we don’t really know for sure is, is there some reason that we’re going to really go into a substantial down period or are we actually in a situation where we’re going to have another upcycle? Yeah. You know, the other thing I was curious about too, like when you talk about these cycles for hotels, even within hotels, there are certainly, you know, different types of hotels. You know, there’s the boutiquey ones that are pe really pure tourism versus the ones that, okay, well maybe they are, you know, good for football games or. There’s others that are people use for, for, for work frequently, right? They’re, they’re just passing through for, for work trips. Do you, is there, um, is that difficult to extricate those types of different economies running at the same time? It’s not, I, I don’t know that it’s that difficult, you know, just to give you a little bit about my background, I’ve been a professor for some time, but prior to being a professor I worked for. Three of the four major hospitality organizations, namely Marriott, IHG, and Hyatt. Uh, and so going back into the 1980s when I was doing feasibility studies for proposed Marriott hotels, we, in most markets, analyzed three markets segments. And, and you essentially said what they are commercial business, which are your business travelers, leisure business, which are your pleasure travelers, and then groups, which includes conventions and, and those are still the three major market segments in most markets. In, in some markets. For example, if you’re approximate to a major international airport, there’s usually a fourth segment, which is that fourth segment is airline crew business, which is, is very different than the other three because. Whereas the other three go up and down throughout, not just the year, but throughout the week. Airline crew business tends to be stable throughout the year, so it, it, it’s in your hotel 365 nights outta the year. So it’s, it’s a very low risk, but also a very low rated market segment. So it, I don’t know if that’s that complicated, but it just needs to be broken out as you delineated it, which is that there’s. Three or four market segments in any market. And in terms of studying a hotel for development or for investment, it’s necessary to understand not just what’s going on on the supply side, in other words what’s going on in the hotels, but what’s going on in the demand side as well. So give you an example. I recently did a feasibility study in a market, which is a big pharmaceutical market. So I actually spent time with major pharmaceutical people talking about, where are you staying now? Why are you staying there? Are you a member of the Frequent traveler program? How does your business vary throughout the year? What rates are you paying? What facilities and amenities are you seeking? And things like that. So to really understand the demand because that demand segment. So important in that market. So it is ultimately a street corner business and what’s going on in a specific market in terms of the mix of commercial, leisure and group business and possibly other market segments. Really is something that we have to study in depth when we conduct a feasibility study or an appraisal for hotel. I, I don’t know if I mentioned, I’m a licensed real estate appraiser too, and although my licenses allow me to appraise any type of property, I only appraise hotels. Got it. Businesses fundamentally changed pre COVID and post COVID. I would assume that there’s probably less travel. Are you seeing impact? On those types of hotels from that kind of, you know, less travel, more zoom type activity. Yeah. And, and that’s a great, that’s a great follow up because with those market segments, although the segments are the same. The demand from each of those segments really has different, and, and as you said, it really changed substantially in COVID. It, it, it’s fascinating how once we were forced to use Zoom and, and other, you know, Microsoft teams and other technology like that, you know, we, we kind of did a kicking and screaming. But once we figured it out, we realized we didn’t get a lot done. Uh, now I spent last week in Los Angeles at America’s Lodging Investment Summit, and I go to this. Function every year, because I see many of the same people year after year, and the business cards might change, but it’s the same people involved in the hotel business, whether they’re brokers or investors or asset managers or consultants or appraisers. But in between. Each year I do a lot on Zoom with these people and you know, we can keep those relationships going. So it hasn’t eliminated, you know, in my personal case, my need to travel, but it has substantially reduced it. And I think a lot of other business people have seen the same thing. So if we look at the recovery since COVID, it was fascinating because the first market segment that recovered and recovered really strongly was leisure business and people, people see it as their right. To have a vacation and, and people were paying high rates, particularly in, in, in mountain locations and in beach locations. And so those rates came up really quickly. And then the group business followed. If people do wanna go to group functions like I did last week in la what has not recovered to the level of 2019 though is the business travel. Right. Interesting. So I, that’s probably a, uh, you know, and he, I can’t really see a particularly promising future for that Subsect either. Right. I think, in fact, bill Gates said it’s never going to be back to the, you know, he, he’s an investor in Four Seasons hotels, and he said it’ll never be back to the way it was in 2019. I don’t know if he’s right. I mean, because I, I still feel like we get a lot of things done. Face-to-face, person to person that we really can’t do in Zoom. I don’t think Zoom is great for establishing relationships. I, I still think that we need face-to-face, uh, personal contact. But, you know, that might be just my perspective because I’ve been working in hotels since I was a teenager and I’m really far from being a teenager now. And, you know, I, I’ve been indoctrinated in this philosophy of the importance of face-to-face contact. But yeah, you know, that might be generational. You with a younger generation. Yeah. Yeah, absolutely. Um, you know, just kind of going back to the difference differences, uh, with compared to other real estate hotels, ultimately the, one of the big differences, they’re operating businesses, right? I mean, they’re not that large. Apartment buildings aren’t, but they’re is I think, a specific sort of operational execution that matters a lot in hotels. So, you know, in invest, when investors are kinda looking at that, I mean, they, they should probably be not looking at it as nearly as passive as other real estate investments. Is that fair? I, I think that’s very fair because I think, you know, it, it shows what’s happened in terms of the market with real estate investment trust. Because I’ve sold my entire position in hotel real estate investment trust and, and as you probably know, if we look at real estate investment trust. Different categories in, in commercial real estate, hotels lag, which is fascinating because everything else we’ve been talking about explains why hotel returns tend to outperform other classes of commercial real estate. More volatility, but higher returns on average. If you can withstand the long period, uh, that you need to be an investor. On real estate investment trust, it’s the opposite. Hotels actually lag and, and I think it really is because of exactly what you’re talking about, which is that they really are like an operating business where there’s also real estate as opposed to a real estate play where it’s almost like there’s an annuity of rent that is very easily projected, uh, in hotels. You know, we, we. Project all the time how they’re going to perform. But you know, you know, I hope my projections are very good, but there’s always things that can COVID. For example, you know, now there’s a virus in, in India that you know might be coming and, you know, we don’t know, will this be substantial or will it be really minor in the Americas? We really don’t know. Uh, that won’t have a big effect on, on other classes of real estate investment trust, but. It could have a big effect in hotels, so, so the unknowns in hotels are very high. And then when you combine that with the fact that they are an operating business, which are very labor intensive and wage rates are going up. So the cost structure and the management of that cost structure becomes. Very important and the expertise of the hotel managers becomes very important. And so, yeah, like you say, other classes of commercial real estate or, or institutional real estate investments have an operational component. It’s much greater when it comes to hotels. So I actually have a friend who’s an, um, owns, uh, a few boutique hotels here in, in California, and he was telling me one of the things that he’s kind of worried about is, um, you know, they, they’re, they have some, um. Some mandates coming up with regard to, you know, minimum wage and, and all these things that, uh, hotel workers have to get, uh, give you just outta curiosity. I mean, most of my audience is not in California. I am, but have you heard about this? Can you tell us a little bit about those pressures? Yeah, I have heard about it. And there’s, there’s forces on the other side as well, namely the American Hotel and Lodging Association, which represents hotel owners, managers, and franchisers. And so they have a voice in these things as well. But the, the, the forest, particularly in places like California and, and in the west coast in general, we’ve seen it in Seattle as well. Um, you know, in, in terms of increasing minimum wages to rates that, that are shocking to me. Um, you know, that’s, that’s a big issue. You know, you don’t see it as much in the middle of the country, but you do see it on the coast and particularly in the, on the West Coast. So, you know, if we’re looking at projections, say into 2026 and, and perhaps beyond, we expect in many cases to be seeing higher growth in wage expenses than we expect to see growth in RevPAR, which is room revenue, preoccupied room, which is just occupancy times average daily rate. So the, the overall revenue is expected, at least in the short term, to grow more slowly. Than expenses and, and wages are really driving a lot of it. And then anything that’s affected by wages, so insurance, for example, property taxes, other expenses are really growing at this stage more than what we’ve seen in terms of revenue growth. So that’s, that’s a challenge right now. The, the question I think really then is how much will AI affect that and to what extent will guests become more comfortable with checking in? On an iPad type of a situation as opposed to seeing a person face to face, and there’s probably generational differences there. What it is forcing hotel operators to do is the same kinds of things that restaurant operators have been forced to do, which is find ways to use technology and actually have the guests face the technology and get the guests comfortable with that. In terms of things like check in and check out, you know, but still in hotels the rooms have to be cleaned and, and although there’s robots that. You know, they’re nowhere near what, where they need to be to actually clean Hotel guestroom jet, at least in any sort of economically viable way. But, you know, the long-term question is to what extent will the industry be adopting AI and other technology in order to address that issue? Because that’s what’s going to happen. It’s, it’s, you know, it’s not just going to be a situation where. The operators will accept paying higher wages and have the same number of employees in each hotel. Right. Um, branding, you know, sort of confusing to a lot of people. Not in the space, but you know, what role do hotel brands actually kind of play in, in protecting revenue and value? Um, and I guess when does a brand help an owner versus become a constraint? Yeah. You know, brands have been very important and, and I, I forget if I mentioned but of the, the big brand companies I’ve worked for three of them and, um. You know, they, they, they typically started as management companies. So originally companies like Hilton and Marriott primarily generated revenue through management fees. And so they own some of the real estate, although they’ve become asset light over the years and own very little, if any, anymore. Uh, but they do still manage hotels. So one thing that the brand companies do have is expertise in terms of management. That’s one of the fees that a branded hotel and a non-branded hotel would have as well, would be a management fee, which is usually expressed as a percentage of revenue. And sometimes there’s an incentive structure in there as well. But then there’s a franchise fee, which is just paying for the brand, and, and that’s usually as a percentage of total revenue, higher than the management fee. But what it does is it, it, it. Puts the property in a global distribution system, so the global distribution systems that brands like Marriott and Hilton and IHG and, and HIA have, uh, they. Generate heads and beds. You know, that’s, that’s the term we always, when I worked at Hyatt and Merritt, we always talked about heads and beds. Every night you’re trying to, trying to get people in the rooms. The brands do a lot to put heads and beds, you know, in a typical hotel with a good brand affiliation. Somewhere between probably a third and two thirds of the occupy rooms actually came in through the brand global distribution system, which historically was a toll free reservation system. And although the, you know, those still exist now, it’s really more of a focus on the online system and, and, and sometimes toll-free reservations and direct reservations. But, but that’s what the brand does. It, it, it ultimately is a generator of. So kind of just focusing on somebody who’s potentially thinking about hotels as an investment. So far, what I gleaned from you, and, and correct me if I’m wrong, is that timing probably isn’t perfect right now. We’re probably, you know, we’re probably in a, you know, a peak and you generally not a great idea to buy in peaks. Um. I personally, from what I understand, would stay outta California. You know, uh, you know, like my friend was saying that it was gonna make it very difficult for a lot of hotels to have their, you know, hotel restaurants even. And so he foresees like a lot of them having to close those down. Um, and then the, the next thing I think is, gosh, you really have to be cognizant of the, of the fact that, you know, work patterns are changing. And so maybe that’s not a good. Way to go, either. What other, what are some other big picture things that you think people ought to be thinking about as they evaluate the space? Yeah. Well, I think there’s a couple of things. One of which is. That is a street corner business. So it really depends on what street corner you’re in. Uh, I’ve done some research just on how hotels perform in university towns versus other locations because, for example, there are brands now called graduate hotels, which eventually was acquired by Hilton, uh, and, uh, scholar Hotels and, and these properties are university town hotels. They’re doing okay. You know, they’re, they’re doing okay. If you look at how universities operate, we’ve seen some Ivy League schools pay 60, $80 million or more just to make sure they keep that billion dollars a year coming in from the federal government that they, they get for research grants and, and we’ve seen, you know, look at what’s going on with NIL now in terms of, of university sports. Universities clearly are willing to. You gen willing to spend a lot of money to keep doing what they do, which is, you know, they, they generate a lot of research and I’m talking about. Big universities now, uh, you know, a lot of research and, and there’s a sporting business aspect to universities as well. So university towns are okay, and, and what I ultimately found in my research is they’re much less cyclical than the average. So, you know, we talk about the risk of hotels as things go up and things go down and things go up and down. That doesn’t happen as much in university towns. You know, big universities don’t close and, and don’t even substantially change their business model. So it really depends on, on where you’re located. And then there’s certain cities as well, you know, people, you know, I, I don’t have to go into detail about my last visit to San Francisco and how weird it was, and I was with students and, and told my female students don’t go out at night alone. I mean, it was, it was, it was really freaky, but. San Francisco now might be a place to invest. Now San Francisco probably has bottomed out. Uh, and the same might be true with New York. So, you know, it really depends on where you’re going. I, I think in general, yeah, you know, there’s, there’s concerns, but even so, you know, I think it’s still might be a good time to invest in. Good quality hotel companies, just, you know, in terms of the stock market and, and equity in, in businesses like Marriott and, and Hilton because their franchise fees and their management fees are a percentage of total revenue. So hotels that are not profitable, that are a member of those brand affiliations are still paying. Into those systems and you know, hopefully the goal is that these properties become profitable, but even while they’re not profitable, they owe franchise fees and in some cases management fees as well. So I think there are a lot of ways to still invest in the hotel business. It’s just what vehicles are being used and where. So, you know, it sounds a little overwhelming, um, for someone who, again, who’s new to the space. Any suggestions on how somebody might just learn more about this ecosystem and, you know, start to go down this path of potentially becoming, you know, a hotel investor? Yeah. Well, first thing is, you know, we talked about ai. AI is pretty good for helping people to learn. So if you wanna learn about the hotel business, you can go and have a really good conversation with chat GPT about what makes it click and where could the opportunities lie today. Uh, you know, I’ve gone over the past year from essentially not using AI at all to using it essentially every day. And so that’s a great way because that’ll access a lot of, there, there’s trade journals, for example, but it’ll access those things. Uh, the conference, like I went to last week, the America’s Lodging Investment Summit, which is in LA every year is a. Is a great place to learn as well. There’s, there’s wonderful sessions and that conference is attended by everybody from Anthony Capano, who’s the CEO of Marriott, down to people involved in real estate and investments in the hotels and, and who essentially make their living. Off of those as brokers, appraisers, consultants, asset managers and things like that. So, so there’s ways online to do it and there’s ways to do it actually by attending conferences as well. Yeah. A good broker as well. Right. I mean, you know, going back to my, my friend who, who’s become a very successful hotelier, the first one he bought, he threw a broker and he said he learned everything about hotels that he knows from that guy. Um. So that’s probably, it probably tells you something as well. Yeah. And, and there are some excellent hotel brokers. There’s some who are national in scope and some who are local in scope. So again, it depends on where you’re thinking you might wanna be investing. Uh, but, but there’s some great local brokers, but then there’s national firms like JLL and CBRE and Hunter, uh, that, you know, they have really good people who are very knowledgeable about the hotel business. Yeah. John, thanks so much for, uh, joining us here on Wealth Formula Podcast and giving us sort of an overview of the, uh, um, hotel, uh, real estate, uh, uh, asset class. You bet you make a lot of money, but are still worried about retirement. Maybe you didn’t start earning until your thirties. Now you’re trying to catch up. Meanwhile, you’ve got a mortgage, a private school to pay for, and you feel like you’re getting further and further behind. Now, good news, if you need to catch up on retirement, check out a program put out by some of the oldest and most prestigious life insurance companies in the world. It’s called Wealth Accelerator, and it can help you amplify your returns quickly, protect your money from creditors, and provide financial protection to your family if something happens to. The concepts here are used by some of the wealthiest families in the world, and there’s no reason why they can’t be used by you. Check it out for yourself by going to wealth formula banking.com. Welcome back to the show everyone. Hope you enjoyed and again, uh, hey hotels. Think about it. I guess. Uh, I continue. I will continue to do so, uh, especially given my buddy’s success in this space. Um. Although, I will tell you, I probably am not a boutique hotel guy. Um, you know, I don’t, I don’t know that I could make it super fancy, you know? And then on the other hand, you hear about these, uh, hotels that are. For the people traveling through and they’re not doing this so great. So maybe wait till that we hit that, um, that trough that he was talking about, he said we’re kind of at a peak right now. Anyway, that’s it for me. Uh, this week on Wealth Formula Podcast. This is Buck Joffrey signing off. If you wanna learn more, you can now get free access to our in-depth personal finance course featuring industry leaders like Tom Wheel Wright and Ken McElroy. Visit well formula roadmap.com.

Watch Us On YouTube! Air India and Boeing are back in the headlines, and the questions aren't getting smaller. This week, Ed and Richard break down what we know — and what we don't — about the latest fuel switch reporting, what responsibility lies with Boeing versus airline operations, and why early narratives in aviation stories are often incomplete. From there, things get lighter: Frontier is giving away 5,000 miles (yes, really), Hyatt launches a new promotion that's worth a closer look, Aeroplan adds ITA Airways as a partner, and we revisit one of the most important lessons in modern travel: always have a backup flight plan. If irregular operations have taught us anything lately, it's that flexibility isn't optional anymore. Scroll down for timestamps and details. Get hydrated like Ed in Vegas with Nuun Use my Bilt Rewards link to sign-up and support the show! If you enjoy the podcast, I hope you'll take a moment to leave us a rating. That helps us grow our audience! If you're looking for a way to support the show, we'd love to have you join us in our Travel Slack Community.  Join me and other travel experts for informative conversations about the travel world, the best ways to use your miles and points, Zoom happy hours and exciting giveaways. Monthly access Annual access Personal consultation plus annual access We have witty, funny, sarcastic discussions about travel, for members only. My fellow travel experts are available to answer your questions and we host video chats multiple times per month. Follow Us! Instagram: https://www.instagram.com/milestogopodcast/ TikTok: https://www.tiktok.com/@milestogopodcast Ed Pizza: https://www.instagram.com/pizzainmotion/ Richard Kerr: https://www.instagram.com/kerrpoints/ WHAT WE COVER IN THIS EPISODE More Air India and Boeing questions What's being reported about fuel switches Where Boeing responsibility starts and stops Why early aviation reporting can be misleading Frontier's 5,000 mile giveaway How the promotion works Who should (and shouldn't) care Why free miles aren't always free Hyatt's latest promotion What Bonus Journeys is offering When this promo actually makes sense Comparing Hyatt vs Marriott value Aeroplan adds ITA Airways Why this is bigger than it sounds Routing and redemption implications How this expands Star Alliance strategy Why you always need a backup flight What happens during irregular ops Same-day backup strategy How points give you more flexibility The bigger travel takeaway Airline reliability trends Why flexibility beats loyalty Planning for chaos instead of perfection EPISODE 423 TIMESTAMPS 0:47 – Welcome and setting the stage 3:05 – Air India fuel switch reporting explained 8:22 – Boeing responsibility versus airline operations 13:40 – Why early aviation stories can mislead 17:18 – Frontier's 5,000 free miles promotion 21:04 – Hyatt's new promotion: worth it or not? 26:33 – Aeroplan adds ITA Airways 31:15 – Why you should always have a backup flight 36:02 – Using points for flexibility during irregular ops    

Do we undervalue Delta card welcome offers? How do you guys maximize SkyTeam? We answered these and many other questions on the Ask Us Anything hosted live on February 4th of 2026.(00:39) - Given the amount of travel and exposure to different cultures that the whole frequent miler team has had over the years, what experiences have changed how you live day to day back home? For example, after a trip to Italy, I became very interested in espresso to the point where I bought myself an espresso machine that I now use every morning. Has something similar happened for you all?(07:42) - Greg and Nick laugh at the idea of “things we do to keep the banks happy,” but only after they spent the Main Event discussing how they spend extraordinary amounts on credit cards – which surely keeps the banks happy! I appreciate Nick mentioning that his habit of keeping Amex cards >1 year might make Amex happy, but it'd be nice to keep some perspective given that most listeners/readers/watchers aren't spending nearly the same amount as you two. So it's logical that we might think more about “keeping the bank happy”.(13:23) - Should I open frequent flyer accounts at EVERY possible airline? Is there any downside?(14:57) - Has anyone here applied for the Disney Inspire card?(19:08) - What would you pay for a subscription to a benefit? How do you value the Alaska Atmos 100K companion fare?(23:06) - For issuers other than Amex, are there any pitfalls to be aware of when buying merchant-branded gift cards online to hit minimum spend for SUBs, from obvious gift card websites like DoorDash Gift Cards?(27:13) - I'm overwhelmed. Do you use a flowchart on how to make decisions on how something is booked? For Loyalty points, using points, using cash, using a portal, which portal...(32:55) - ​​Do you think we undervalue Delta card welcome offers? The 15% discount gives you more award flight buying power. 90k miles gives you the buying power of 103,500. Is that a bad way to frame it?(35:20) - Do you think of Citi transfers to AA as the best transfer option, similar to Chase and Hyatt?(40:26) - ​What are your thoughts about the revised BofA Air France/KLM Visa card? I have thought that that card is a acutally better for SkyTeam than any Delta Airlines related card. AF/KLM vs. Delta cards?(42:25) - ​​Is it possible to change which airline is credited to a flight after your bags are checked but before the flight departs? I'd like to get my free AA bags but have the flight credited to Alaska(46:13) - Best use of Wyndham now that Vacasa is gone and no Caesar match in Vegas? Any other options like Vacasa?(48:40) - ​​My friend wants to transfer 100,000 Citi points to me. I know that's the yearly limit, and they expire in 90 days. My question is, if I get them then transfer them, do my ThankYou Points transfer first or the gifted ThankYou points(49:30) - ​Since Delta is crazily underwhelming, how do you guys maximize SkyTeam?(51:55) - Do any of the FM team ever get denied for credit cards? Has anyone ever been in pop-up prison? How do you avoid denials?Visit https://frequentmiler.com/subscribe/ to get updated on in-depth points and miles content like this, and don't forget to like and follow us on social media.Music Credit – “swappin' back n' forth” by up @ night