Podcasts about Hyatt

If you just got 100K points from a brand new travel rewards card, you should know a few things to help make sure you're earning even more points, saving money, and getting great value. Plus we'll also look at "Amex referral reformatory rescinded" and how to earn points on RENT with any credit card. (01:30) - One reader shares a success story using the "email the GM" strategy... (03:37) - Capital One Venture X Business Card: Up to 350K Miles Read our review of the Capital One Venture X Business Card here. (06:55) - Amex referrals back for many (referral reformatory rescinded) (09:48) - Two Hawaiian cards in one day (my quick experience) (17:23) - Synchrony reintroduces Cathay Pacific card (21:06) - Bilt now offers rewards when you pay your rent with non-Bilt credit cards (26:48) - Virgin jacked up fees on KLM/ Air France then backed off (31:03) - Frontier Elite Gold status for $40 (35:22) - 30% transfer bonus from Citi to Virgin Atlantic thru May 17 Main Event (36:39) - Read our FAQ about this card here. (38:45) - Earn more points (59:09) - Save money (1:09:49) - Redeem points for great value (1:17:33) - DON'T TRANSFER TO... (1:20:50) - World of Hyatt credit card gives an additional Hyatt category 1-4 free night certificate with 15K spend in a calendar year. But with recent Hyatt category changes, is it still worth spending towards that goal? Visit https://frequentmiler.com/subscribe/ to get updated on in-depth points and miles content like this, and don't forget to like and follow us on social media. Music Credit – “Ocean Deep” by Annie Yoder

Daniel D. Tompkins was born on June 21, 1774, in the town of Scarsdale in Westchester County, New York. He came into a world still under British rule, just two years before the colonies would declare their independence. His family roots traced back to England, where the name Tompkins derived from a form of “Little Thomas's son,” a patronymic surname that can be found as far back as the 1300s in Kent. The Tompkins family likely came to the American colonies in the mid-1600s during the great wave of English migration to the New World. His father, Jonathan Griffin Tompkins, born in 1729, was a well-respected local figure—a farmer, a judge, and a supporter of the patriot cause. He played a civic role in the Scarsdale community during and after the Revolutionary War. His mother, Sarah Ann Hyatt, came from the Hyatt family of New York. The Hyatts, like the Tompkins family, had early English roots, with possible Dutch ancestry in some branches, common in the Hudson River Valley. The Hyatt and Tompkins lines came together in a home that valued faith, education, and public service... Podcast Notes: https://ancestralfindings.com/the-sacrifices-of-daniel-d-tompkins  Genealogy Clips Podcast: https://ancestralfindings.com/podcast Free Genealogy Lookups: https://ancestralfindings.com/lookups Genealogy Giveaway: https://ancestralfindings.com/giveaway Genealogy eBooks: https://ancestralfindings.com/ebooks Follow Along: https://www.facebook.com/AncestralFindings https://www.instagram.com/ancestralfindings https://www.youtube.com/ancestralfindings Support Ancestral Findings: https://ancestralfindings.com/support https://ancestralfindings.com/paypal  #Genealogy #AncestralFindings #GenealogyClips

Is ANA's legendary around-the-world ticket going away for good? In this Quick Hits episode, DeAndre Coke checks in from the Dominican Republic—on a site visit for his upcoming wedding—to bring you the latest news in the world of travel, points, and miles. He breaks down ANA's significant devaluation, explains the ticking clock on booking their coveted around-the-world ticket, and clarifies who's eligible for Chase Sapphire Preferred's elevated 100,000-point offer. DeAndre also shares the latest updates on Zil Money's delayed card processing system for payroll and offers a transparent follow-up to a recent discrepancy between a podcast and Instagram about his use of points versus travel insurance for a flight delay. If you're looking to stay sharp on offers, program updates, and real-life travel hacks, this episode is packed with practical insights—recorded right from paradise. Tune in to stay ahead on travel strategy and loyalty program changes.   Key takeaways:  ANA Around-the-World Ticket: Book by June 24 before ANA eliminates this aspirational redemption. ANA One-Way Redemptions: ANA will finally allow one-way point bookings, offering more flexibility. Chase Sapphire Preferred Bonus: A 100,000-point welcome offer is available—but only if you meet strict eligibility rules. Zil Money Update: The platform is still down due to overwhelming demand; processing is expected to resume soon. Travel Insurance Clarification: DeAndre confirms he used points (not cash) for a Hyatt stay during a flight delay, and breaks down how trip delay coverage varies by card. Trip Delay Insurance Tip: Chase Sapphire Preferred = 12-hour delay or overnight stay; Reserve = 6-hour delay coverage.   Resources: Using Points & Miles to Plan Around-The-World Travel With the Point Sisters (Ep. 25) Start here to learn how to unlock nearly free travel Sign up for our newsletter! This month's best current card offers LTH Online Points & Miles In Depth Course:  Use coupon code "BOLDYGO" for a 50% discount! BoldlyGo Travel With Points & Miles Facebook Group Truicity Wealth Management   Connect with DeAndre Coke:  Instagram: BoldlyGo.world Website: BoldlyGo.world YouTube: BoldlyGoWorld    

A federal judge ruled that Google violated antitrust laws by using its ad tech tools to maintain a monopoly, a decision that could benefit travel advertisers like Expedia and Trivago, who have long criticized Google's dominance. Skift Research warns of potential recession impacts on the travel industry, with luxury hotels like Hyatt already seeing share-price declines, though this segment may prove more resilient than in past downturns. Meanwhile, a Global Business Travel Association poll shows that nearly a third of travel managers expect reduced business travel this year, largely due to rising costs and visa-related concerns. Google Exerted Monopoly Power in Online Advertising Tools, Judge Rules Business Travel Sentiment Sours Over Trump Policies — GBTA Poll Forecasts for Hotels and Online Travel Agencies Are Coming Down – Who's Most at Risk? Connect with Skift LinkedIn: https://www.linkedin.com/company/skift/ WhatsApp: https://whatsapp.com/channel/0029VaAL375LikgIXmNPYQ0L/ Facebook: https://facebook.com/skiftnews Instagram: https://www.instagram.com/skiftnews/ Threads: https://www.threads.net/@skiftnews Bluesky: https://bsky.app/profile/skiftnews.bsky.social X: https://twitter.com/skift Subscribe to @SkiftNews and never miss an update from the travel industry.

#180 Podcast Episode SummaryEpisode Title: Work Hard. Care Even Harder. The John Harper BlueprintGuest: John Harper, Co-Founder & President, Global Hotel AdvisorsHost: Bart Berkey, Founder of Most People Don't, LLCIn this deeply personal and inspiring episode, Bart reconnects with longtime friend and hospitality icon John Harper—a man whose leadership legacy stretches from early Hyatt days to key executive roles at The Ritz-Carlton and Marriott International, and now, as co-founder of Global Hotel Advisors.The conversation dives into the heart of what makes a leader truly respected: humility, adaptability, emotional intelligence, and a relentless drive to serve others. John shares not only leadership tactics but life lessons—from his father's immigrant story to coaching soccer, mentoring teams, and making the leap from corporate to entrepreneurship with purpose.Be the person who clears off someone else's windshield.– A snowstorm story from the early Hyatt days becomes a defining example of unprompted kindness and servant leadership.Work hard. Care harder.– John's drive came from his father's example: hustle paired with the ability to “turn it off” and be present with family. It's about intensity matched with balance.Great leaders adapt to their team—not just expect the team to adapt to them.– Success comes from meeting people where they are and building trust, not commanding compliance.Leadership is earned, not assigned.– Titles don't make people follow you. Trust, protection, and empowerment do.Operational excellence requires curiosity.– John's secret to growing was listening deeply—even in meetings where his own role wasn't central. Every detail, even chillers and boiler redundancy, became useful knowledge later.Push for the piano.– A wild idea to put a pianist at the Reagan airport gate taught John the importance of creating moments of luxury—and of not giving up too soon on big ideas.Sometimes, the boldest career move is the personal one.– Leaving Marriott wasn't driven by dissatisfaction—it was about personal alignment, balance, and doing what he always dreamed of.Service excellence starts with culture.– No matter the building, brand, or design, it's the people who make the guest write the thank-you letter. Invest in them.“Most people don't take advantage of what's happening around them. But if you stay curious, if you observe, you can grow faster than you ever imagined.”More about https://globalhoteladvisors.comConnect with John Harper here: https://www.linkedin.com/in/john-harper-8571804/Additional stories about PEOPLE THAT DO... https://mostpeopledont.com

Airline retailing with ATPCO CEO Alex Zoghlin, IATA's New Distribution Capability, Offers & Orders, and the Elevate industry conference. In the news, AI transformation of the airline industry, cyber criminals stealing United FA login credentials, shark skin riblets on Delta 767s, first flight of a prototype hydrogen-powered helicopter, China's tailless 6th generation fighter jet, and a fatal helicopter crash in the Hudson River. Guest Alex Zoghlin is the CEO of ATPCO, a neutral industry partner that provides airline management tools, pricing data, and solutions that support airline retailing. Owned by the airlines, ATPCO blends data and systems with technology to create value for hundreds of commercial airlines around the world. The company turned 60 this year. IATA describes Airline retailing as a customer-centric approach in the airline industry that focuses on enhancing the shopping experience across various channels. It is enabled by the New Distribution Capability (NDC), which allows airlines to offer more personalized services and products directly to consumers. This modern retailing model emphasizes frictionless, intuitive, and personalized shopping experiences for travelers. The transition to this model provides airlines with opportunities to innovate their distribution strategies and create additional value. Alex explains how ATPCO provides value to airlines. We talk about continuous pricing and dynamically generated fares as well as some of the factors airlines use in their pricing strategies. He describes how airlines can have fixed price points for different offerings, then turn specific offerings on or off depending on the circumstances. We look at curated ticket pricing that can create the specific travel experience the customer wants - extra baggage, type of seat, lounge access, etc. With this capability, airlines could potentially compete for the flyer's travel business. ATPCO's Elevate 2025 airline industry conference was held April 7-10, 2025, in Chicago. Alex says the conference theme this year was data and AI: How airlines can use the wealth of available data and some AI tools to make win-win offerings for both the airlines and the consumers. In our conversation with Alex, we consider several other airline industry topics such as the 2050 industry carbon reduction goals and the current tariff situation in the United States. Alex is a long-time airline/travel industry veteran. He co-founded Orbitz, sold a distribution startup to Travelport, and worked as a VP at Hyatt for 6 years. Alex has several aviation-related pursuits: He's a pilot and a flight simmer, he has a Part 107 drone license, and he participates in launching large amateur rockets, specifically the LDRS (Large, Dangerous Rocket Ships), an annual gathering of rocket enthusiasts organized by the Tripoli Rocketry Association. Aviation News How AI is Transforming the Airline Industry The Promise of Travel in the age of AI, a 32-page Skift & McKinsey report (2023), claims that AI could generate an estimated US$45bn in potential value for the airline industry globally through operational efficiencies, revenue optimization, and customer service improvements.  AI is already impacting the airlines through organizational changes, predictive maintenance from aircraft health monitoring, AI-powered virtual assistants and chatbots, personalized in-flight entertainment options, and voice-cloning technology to provide a multilingual IFE system. In the future, look for flight path optimization for increased fuel efficiency, refined dynamic pricing models, and even autonomous aircraft. Cyber Criminals Are Going After The Paychecks Of United Airlines Flight Attendants Using Fake Websites That Look Legit Criminals are using website spoofing to steal the login credentials of United FAs. In addition to paychecks, Flexible Spending Accounts and Health Savings Accounts (HSA) are at risk.

Watch Us On YouTube! NEW: Time stamps are listed at the bottom of the notes! A recent sad story is a cautionary tale for why you should carry a carbon monoxide detector when you travel. Virgin Atlantic has hiked the fees they charge with award tickets. Does this make them a bad option for award redemptions? A listener of the show checks in with a really good value using Hyatt's new "elite for a day with AA" benefit. Lastly, United launched some really interesting new routes. #virginatlantic #carbonmonoxide #hyatt #americanairlines #frequentflyer If you enjoy the podcast, I hope you'll take a moment to leave us a rating. That helps us grow our audience! If you're looking for a way to support the show, we'd love to have you join us in our Travel Slack Community.  Join me and other travel experts for informative conversations about the travel world, the best ways to use your miles and points, Zoom happy hours and exciting giveaways. Monthly access Annual access Personal consultation plus annual access We have witty, funny, sarcastic discussions about travel, for members only. My fellow travel experts are available to answer your questions and we host video chats multiple times per month. See More: https://milestogo.boardingarea.com/ Follow Us! Instagram: https://www.instagram.com/milestogopodcast/ TikTok: https://www.tiktok.com/@milestogopodcast Ed Pizza: https://www.instagram.com/pizzainmotion/ Richard Kerr: https://www.instagram.com/kerrpoints/  

In this emotionally charged episode of Perfectly Good Podcast, hosts Sylvan and Jesse provide an in-depth discussion on John Hiatt's haunting song 'Light of the Burning Sun,' which addresses the sensitive issues of suicide and sexual abuse. They discuss the personal and traumatic experiences John reveals in his lyrics, and how the song was a cathartic release for him after decades of processing his grief. With a trigger warning upfront, the episode also delves into the song's stark, poetic imagery, its impact, and the importance of seeking help in times of emotional distress. The episode concludes with resources for those struggling with similar issues, promoting self-care and emotional support. https://www.podtrac.com/pts/redirect.mp3/pdst.fm/e/traffic.megaphone.fm/PAN5796977352.mp3?updated=1743636760 00:00 Introduction and Trigger Warning 02:26 Opening Remarks and Episode Introduction 04:15 Discussing 'Light of the Burning Sun' 05:22 John Hyatt's Personal Story and Song Background 11:20 Reflections on Trauma and Healing 18:54 Analyzing the Lyrics 32:45 Reflecting on Family Expectations 35:09 The Burden of Being the Favorite 36:11 Coping with Tragedy 41:24 The Role of Faith in Grief 47:36 The Impact of Loss on Creativity 56:30 Final Thoughts and Resources Learn more about your ad choices. Visit megaphone.fm/adchoices

In this episode, Jeremy is joined by Disney Cruise Line expert Chris from DCL Cruising Dad to kick off a two-part trip report from his recent 7-night Western Caribbean sailing aboard the Disney Treasure. Part 1 dives into the early stages of the journey—from pre-cruise planning and travel tips to embarkation day and the first full sea day aboard Disney's newest ship.Chris shares his experience flying into Orlando, staying at the Hyatt in MCO, and using Disney Cruise Line's ground transfers to Port Canaveral. You'll hear about first impressions of the Treasure, highlights from embarkation day, and early experiences like lunch, pool time, the AquaMouse, and dinner at 1923. Plus, they explore stateroom details, Cast Member magic, Palo brunch, Oceaneer Club, character meet-and-greets, and more.Whether you're new to Disney cruising or a seasoned sailor, this episode is packed with insider tips and expert insights to help you prepare for your next voyage!www.DCLCruisingDAD.comX (Twitter) @DCLcruisingDADInstagram @DCLcruisingDADTikTok @DCLcruisingDADYouTube @DCLcruisingDAD2022Email: DCLcruisingDAD@gmail.comThreads @DCLcruisingDADFacebook @DCLcruisingDadMEI-Travel – Expertise. Ease. Value.No matter where you want to go, our trusted partner MEI-Travel, will handle the planning so you can focus on the memories. They offer free vacation planning services and have nearly 20 years of experience creating memorable vacations. Visit MEI-Travel for a fee-free, no-obligation quote today!Follow Us on Social MediaFacebook GroupFacebook: @MainStMagicTwitter: @MainStMagicTikTok: @MSMPodcastInstagram: @MainStMagicVisit Us Onlinewww.MainStMagic.comwww.MainStreetShirts.comGet Dining Alerts!Find last-minute and hard-to-find Disney dining reservations with MouseDining.com! Get text and email alerts when popular theme park dining reservations open up. Get last-minute seating! Get the next table! Set your alerts now! Get the next reservation!Visit our Partnerswww.MSMFriends.comThanks to TFresh Productions for our theme song

00:00 More updates on the Malone and Booth firings.15:30 Gabe Landeskog will play for the Eagles tonight.32:00 Dan Hyatt hops on to give us Nuggets stats.

This episode, we meet Stephanie Hyatt- an interpreter for the deaf and hard of hearing at various music and theater events in the community.

How can you find rooms for 4 in Scotland? Is Bilt worth it if your rent's only $1500? We answered these questions and more on the Ask Us Anything hosted live on YouTube on April 2nd, 2025. (03:29) -  ​​If you guys could only have cards from one issuer, which would you choose? (11:09) -  ​​What's your thought on how long the us bank 4% card could stay alive? (12:04) -  Do you guys have a comprehensive list of when each type of point expires? For example United Travel Bank expires 5 years after purchasing, Hyatt points i think expire 2 years if no activity etc. Read our post on "How to keep points and miles alive" here: https://frequentmiler.com/how-to-keep-points-and-miles-alive/ (12:34) - ​​Do you think Aeroplan is going to lose value bc of too mamy tiers of pricing for different partners? A big chunk of the value is mixing partners, that's hard if there's so much variance. (17:02) -  ​​Going to Europe for the first time from lax in 1 year. How do I get started figuring out how to use my many Amex mile Read our "Best ways to get to Europe with miles or money" post here: https://frequentmiler.com/best-ways-to-get-to-europe-with-miles-or-money/ You can find our "Which award search tool is best" post here: https://frequentmiler.com/which-award-search-tool-is-best/ (21:05) - Opinions everyone - Will Hyatt ever revamp their personal credit card? (21:56) -  In the US, you can have multiple people in a hotel room yet in Europe it seems impossible to put 4 people in a hotel room. Is there a way to do that in Scotland? Read Nick's post about booking Cottages.com with Wyndham here: https://frequentmiler.com/booking-cottages-com-via-wyndham-rewards/ (29:33) -  ​​When looking for points/miles redemptions, at what point in time before the flight do you consider paying with cash? (31:33) -  You guys stress opening up new cards for Sign up bonuses and using Categories multipliers. How many New Cards do you open for SUB each year and how often apart do you open them? (35:30) - ​​How many credit cards do you typically open in a calendar year and what's the split with the amount of new business versus personal cards? Read the complete guide to credit card application rules by bank here: https://frequentmiler.com/complete-guide-to-credit-card-application-rules-by-bank/ (40:56) - JW Masai Mara will charge you $4,950 PER NIGHT if you booked on points and you cancel less than 90 days out. CSR won't cover it because nothing has been charged on the card in advance. Thoughts? (46:37) - Hi, is it possible I can get a FREE Carnival cruise if I submit just a MGM gold status + Wynn Platinum? Trying to avoid making a trip to Atlantic City for more statuse (49:08) - ​​If my rent is $1500 a month is Bilt card worth a 5/24 spot?

In Episode 114 of the Award Travel 101 podcast, Angie Sparks and Mike Zaccheo take listeners behind the scenes of what it's like running a large Facebook community dedicated to points and miles travel. They kick things off with a viral post about Tampa International Airport's humorous rebranding inspired by its iconic flamingo statue, Phoebe. The episode covers major updates in the travel and credit card world, including widely disliked changes to United's credit card portfolio, the return of National Car Rental's One Two Free promo, and various hotel promotions from Hyatt and Accor. Angie shares her recent Atlanta trip booked with points and previews plans for a fall leaf-peeping road trip.The heart of the episode focuses on the daily grind (and occasional chaos) of moderating a massive Facebook group. While most members are helpful and enthusiastic, the hosts explain the challenges of dealing with repeat questions, Facebook's finicky search and tagging systems, and limitations placed by certain banks that restrict how their products can be discussed. They also talk about how the group earns money—mostly through affiliate links and AT201 memberships—and encourage members to support the group by using their links and participating more actively. They wrap up with a reminder not to rely too heavily on autopay and to always double-check credit card payments.Links to Topics DiscussedUnited Airlines Card Portfolio OverhaulNational Card Retnal One, Two, free promotionHyatt 777 Bonus and other current promotionsAccor Live Limitless bonus point promotionWhere to Find Us The Free 110k+ member Award Travel 101 Community. To book time with our team, check out Award Travel 1-on-1. You can also email us at 101@award.travel Our next meetup will be May 16-18, 2025 in Chicago! Tickets are SOLD OUT and the waitlist is exhaused but stay tuned for news about our next meetup! Our partner CardPointers helps us get the most from our cards. We love being able to automatically add all of our offers and quickly seeing the best card to use for every purchase. Signup today at https://cardpointers.com/at101 for a 30% discount on annual and lifetime subscriptions! Lastly, we appreciate your support of the AT101 Podcast/Community when you signup for your next card!

Pierwszym tworzywem sztucznym był celuloid. Wynaleźli go bracia Hyatt, a kierował nimi lęk, że na świecie zabraknie… kości słoniowej, a więc klawiszy do fortepianów, kul bilardowych i innych przedmiotów codziennego użytku. Kiedy powstały inne sztuczne polimery, ludzkość zachłysnęła  się plastikiem. Lekki, wytrzymały materiał, któremu można nadać dowolny kształt – to był przełom w wielu dziedzinach. – Plastik dla materiałoznawcy jest tak naprawdę cudownym materiałem – opowiada dr hab. inż. Sandra Paszkiewicz, prof. Zachodniopomorskiego Uniwersytetu Technicznego.***Linki do serialu "Próg bólu" na Spotify - https://open.spotify.com/show/3rje2tJUupXjc7epjAchHCna Apple Podcasts - https://podcasts.apple.com/us/podcast/próg-bólu/id1806094116na TOK FM - https://audycje.tokfm.pl/premium/promo/progbolurn***Rozmawiamy dziś o „klasycznym” plastiku z ropy i możliwościach jego zastąpienia. No właśnie, bo pewnych spraw w tym zachwycie nie przewidziano: że plastik naprawdę będzie BARDZO wytrzymały, czyli będzie się niezwykle długo rozkładał. Trudno było też wyobrazić sobie, jak bardzo masowe stanie się to rozwiązanie. – To, co nam najbardziej przeszkadza, to ilość opakowań, która jest wyrzucana i każdego dnia trafia na wysypisko śmieci – tłumaczy prof. Paszkiewicz. Czyli największym problemem jest plastik jednorazowy i to, że wiązania między cząsteczkami węgla są w plastiku tak silne, że nie rozłożą ich żadne bakterie. Część potrafimy zrecyklować (ale robi się przez to droższy, a więc mniej popularny wśród konsumentów), część podlega tzw. recyklingowi energetycznemu (czyli jest spalana, by odzyskać energię – w profesjonalnych spalarniach z filtrami itd., nie w domowych piecach!). Stąd próby stworzenia alternatywy. Najbardziej popularną jest PLA, czyli polilaktyd, biodegradowalny polimer tworzony np. z kukurydzy. Naukowcy eksperymentują z różnymi półproduktami: liśćmi palmowymi, awokado, trzciną cukrową, a nawet syropem klonowym. Kluczowe, by półprodukt był pełen cukru. – Wszędzie, gdzie jest cukier, można by przerobić [na biopolimer], tylko trzeba by zobaczyć, na ile ta produkcja jest wydajna – opowiada materiałoznawczyni. Bo na razie potrzebnych jest 10 ton ziarna kukurydzy, żeby wyprodukować tonę polilaktydu. Do tego trzeba doliczyć koszty wody, środków ochrony roślin, transportu itd. – Ropa naftowa może być na razie niestety bardziej ekologiczna od kukurydzy – wskazuje prof. Paszkiewicz. Ale nie można składać broni: – Chcemy uzyskać taki materiał, który byłby i barierowy, i się rozkładał. I nad tym pracuje m. in. prof. Paszkiewicz razem ze swoim zespołem.Naukowczyni wskazuje też, że trzeba lepiej dobierać opakowania do produktów. – Jeżeli dany materiał dość szybko się rozkłada, to dajmy go do produktów spożywczych, które mają krótki termin przydatności. A nie polistyren, który rozkłada się przez 600 lat, wykorzystujemy do zapakowania serka wiejskiego, którego termin ważności mija po kilku tygodniach.Odcinek powstał w Szczecinie, w ramach XIV. podróży Radia Naukowego. Podróże są możliwe dzięki wspierającej nas społeczności Patronek i Patronów. Tutaj możecie do nich dołączyć: https://patronite.pl/radionaukowe#współpraca

Découvrez ma formation en ligne sur les fondamentaux de l'accueil !1️⃣ Présentation de l'invitée :Et si le bonheur au travail était la clé d'une hospitalité d'exception ? Comment mieux manager, mieux communiquer et surtout, mieux comprendre les autres pour créer un environnement où équipes et clients s'épanouissent ? Aujourd'hui, nous partons au Danemark. Pour parler d'hôtellerie, d'empathie et de leadership. De confiance, de bien-être et de ce qui fait vraiment la différence dans le management. Malene Rydahl a exploré ces questions en profondeur, du monde de l'hôtellerie aux neurosciences du bonheur.Malene est une experte franco-danoise aux multiples casquettes : de directrice de la communication chez Hyatt à conférencière et coach de dirigeants (même au sein du CAC 40 !).Ensemble, nous allons explorer :Le modèle danois de bien-être et comment il influence le management.L'empathie, bien loin des clichés, comme un véritable outil de leadership et de résolution de conflits. Malene vous explique concrètement comment l'empathie s'apprend et se met en pratique en entreprise.Des conseils actionnables pour les managers qui veulent créer des équipes engagées et performantes, en commençant par un travail essentiel sur soi.L'expérience fascinante de l'introduction de cours d'empathie à l'école française, inspirés du Danemark, et comment ces apprentissages peuvent transformer nos interactions.Une réflexion profonde sur la nécessité de faire évoluer le leadership pour favoriser la sécurité psychologique et libérer les talents.Des insights précieux pour les leaders de l'hôtellerie, avec des recommandations spécifiques pour mieux comprendre leurs clients et leurs équipes.Un aperçu de la méthode MR développée par Malene, fruit de son accompagnement auprès de milliers de dirigeants.Préparez-vous à remettre en question vos perceptions et à découvrir des outils concrets pour transformer votre approche du management et de la relation à l'autre. Si vous croyez que le bien-être des équipes est indissociable de la performance, cet épisode est fait pour vous !2️⃣ Notes et références :▶️ Toutes les notes et références de l'épisode sont à retrouver ici.3️⃣ Le partenaire de l'épisode :FERRANDI Paris, Campus de BordeauxPrendre contact avec l'équipe dédiée au partenariat avec les entreprisesDites que vous venez d'Hospitality Insiders !4️⃣ Chapitrage : 00:00:00 - Introduction00:02:00 - Parcours de Malene00:08:00 - Son approche et ses activités actuelles 00:15:00 - L'empathie en long et en large00:35:00 - Le leadership et son évolution nécessaire00:42:00 - Conseils spécifiques pour les leaders de l'hôtellerie00:48:00 - Questions signaturesSi cet épisode vous a passionné, rejoignez-moi sur :L'Hebdo d'Hospitality Insiders, pour ne rien raterL'Académie Hospitality Insiders, pour vous former aux fondamentaux de l'accueilLinkedin, pour poursuivre la discussionInstagram, pour découvrir les coulissesLa bibliothèque des invités du podcastMerci de votre fidélité et à bientôt !Distribué par Audiomeans. Visitez audiomeans.fr/politique-de-confidentialite pour plus d'informations.

Coming to you from the Hyatt in Chicago, Amy Phillips and her co-host Emily Dorezas break down the Real Housewives of Beverly Hills Reunion part 1. For more Drama, Darling, and exclusive content, subscribe to:http://Patreon.com/dramadarling Follow Drama, Darling on Instagram:https://www.instagram.com/dramadarlingshow/  Email Drama, Darling with YOUR drama: DramaDarlingz@gmail.com

Get an easy $200 from Melio for making your first payment! (Affiliate link. Terms below) https://affiliates.meliopayments.com/travelonpointsteam Episode Description This week Chase & United launched all new revamped credit cards top to bottom. In addition to increased welcome offers they raised the prices on their annual fees and added a bunch of other perks. Should you pick up one of the new Chase United cards and which offer is best? Plus how should you deal with the new "coupons" they offer.   In other news Southwest's new pricing is coming online and the news isn't good. With fare buckets and lower overall values it isn't the best move but there are some sweet spots you should know about. Other topics discussed include: crazy $89 NYC hotel room, the longest walking airports, Chase Sapphire Preferred 100K online, Hyatt's new casino promo, why high annual fees aren't all bad and how you can drive on part of the Las Vegas F1 Grand Prix circuit.   Episode Guide 0:00 Swanky NYC $89 hotel room 0:50 The longest and shortest walking airports 3:03 Diving into Southwest's new award pricing - New fare buckets? 4:40 What is the value of Rapid Rewards now & best award redemptions? 7:14 United and Chase's huge relaunch - New cards, bonuses and coupons! 9:53 Which new United card offer is the best to pickup? 11:44 Chase Sapphire Preferred 100K going online soon? 13:21 Hilton gift card mess continues & “hack” to cash them out 15:15 Hyatt's new casino promo - Earn bonus points on every night 17:11 $10K in credit card annual fees & why that might not be a bad thing 20:57 Cool S - LV Grand Prix Plaza - Drive on the F1 course Links NYC hotel - https://www.facebook.com/watch/?mibextid=UalRPS&v=2739262022947168&rdid=zEn8QD6grbeMovXD Long/short airport walks - https://www.kurufootwear.com/blogs/articles/airport-walking-distances Southwest pricing - https://travel-on-points.com/new-southwest-pricing/ CSP online - https://www.reddit.com/r/ChaseSapphire/comments/1jm6spa/100k_sub_will_be_online_43_per_chase_customer/ $10K annual fees - https://travel-on-points.com/my-credit-card-annual-fees/ Vegas Grand Prix go karts - https://www.facebook.com/watch?v=1553490775348209 Hyatt casino promo - https://milestomemories.com/earn-bonus-points-at-20-hyatt-casino-destinations/ Enjoying the podcast? Please consider leaving us a positive review on your favorite podcast platform! You can also connect with us anytime at podcast@milestomemories.com.  You can subscribe on Apple Podcasts, Google Play, Spotify, TuneIn, Pocket Casts, or via RSS. Don't see your favorite podcast platform? Please let us know!

Integration is one of the most important yet complex aspects of migration worldwide. Many migrants find themselves on the fringes of the majority culture, struggling to establish their place in society. However, a rare few not only adapt but thrive—actively shaping their new communities and promoting their adopted homes. Our guest in this episode is a prime example. Zulf Hyatt Kahn, originally from the UK, is a dynamic figure with a deep connection to Slovakia. He serves as the deputy chairman of the Council of Slovak Exporters, hosts two podcasts—Undiplomatic and Slovakia Untold—and actively promotes Slovakia through his work with Slovakia Travel and his social media brand, @SlovakAmbassador.

New Zealand has been high on so many of your travel wish lists—and for good reason! In this episode, Pam shares details from her recent two-week adventure on the North Island of New Zealand, including how she booked business-class flights, multiple free hotel nights, and even covered rental cars and excursions—all using points and miles (and one fortuitous mistake fare). From kayaking Cathedral Cove to digging out hot tubs at Hot Water Beach, it's a trip full of unforgettable experiences and major travel inspiration. Finding Flights to New Zealand: A Challenge (and a Win!) Getting to New Zealand in business class is no easy feat, but Pam pulled it off. After struggling to find availability, she scored two one-way business-class award tickets from Dallas to Auckland. The return flight was a mistake fare in United Polaris for just $1,000 cash (normally $3,800+).  Points-Powered Luxury: Park Hyatt Auckland & More Pam raved about the Park Hyatt Auckland, calling it one of her favorite Park Hyatts ever. For just 25,000 Hyatt points per night, she enjoyed stunning views of the harbor, incredible Globalist breakfast, and unbeatable service. She also used Capital One Venture X credits to cover stays at boutique resorts. The Itinerary: Coastal Drives, Kayaks, and Tiny Houses Bay of Islands: Booked via Capital One credits, with a scenic boat tour to Hole in the Rock Cathedral Cove: Kayaking through crystal-clear waters to one of New Zealand's most famous spots Hot Water Beach: Digging hot tubs in naturally heated sand Rotorua & Lake Taupo: Rafting a 21-foot waterfall, visiting Maori villages, and relaxing in Hilton luxury Bonus Stay: A tiny house Airbnb—Pam's dream come true! The Total Cost Breakdown Using a mix of points, miles, Capital One credits, and cash, Pam calculated her total out-of-pocket costs at around $3,000—a fraction of the $28,000+ retail value for flights and hotels. With ten nights of free hotel stays, complimentary breakfasts, and first-class flight experiences, it was an unforgettable journey made possible by smart planning and strategic redemptions.   Links: How to Get Your Next Vacation for Nearly Free - https://travelmomsquad.lpages.co/freevacation Links For All Things Travel Mom Squad: stan.store/travelmomsquad   Episode Minute By Minute: 00:30 – Why Pam did New Zealand: Take 2 03:00 – Booking flights with AA miles and a United mistake fare 08:30 – Pam's advice for finding flights to New Zealand 13:00 – Park Hyatt Auckland + Waiheke Island day trip 18:00 – Bay of Islands and boutique hotel stay 21:00 – Tiny house stay and Cathedral Cove 26:00 – Rafting a waterfall and Maori village experience 31:00 – Hilton Lake Taupo and relaxing 35:00 – Flying United Polaris home + final night at Grand Hyatt DFW 38:00 – Cost recap and final thoughts on why Pam can't wait to return Thinking about a trip to New Zealand? This episode will show you it's totally possible with points and miles—and that even Grandma can conquer a 21-foot waterfall!

Want more MTM Vegas? Check out our Patreon for access to our exclusive weekly aftershow! patreon.com/mtmvegas Episode Description: As a reminder you can watch this show as well at: http://www.YouTube.com/milestomemories This week some troubling numbers came in as we received the visitor stats and gaming figures for February, 2024. With numbers down a lot, can we blame the Super Bowl or is this the beginning of huge declines. Plus why are people searching for Vegas less and why the sky might not be falling despite huge changes to the negative. In other news F1's Grand Prix Plaza is delayed in Vegas, but they still let the media in. We also discuss: casino scented candles, construction progress on the newest Vegas casino, how the new Hard Rock is doing, whether casinos overblow card counting, Hyatt's casino promo and why Caesars should give gamblers free red bulls! 0:00 Casino scented candles! 0:51 Fontainebleau's mystery free play offer 2:28 Fiesta Henderson redevelopment falls through 3:22 Cadence Crossing update - Newest Vegas casino construction 4:23 Do casinos overblow card counting? 5:59 Steve Wynn's libel lawsuit is dead 6:55 Pin Up Pizza sign drama update 7:40 Hard Rock Las Vegas drone construction update 9:27 F1 Grand Prix Plaza delayed - media event goes on 11:07 Hyatt's new casino promo - Rio, Venetian, Palazzo 12:05 A look at Wynn's renovated Fairway Villas 13:54 Negative Vegas search trends 16:07 An example of what Vegas is now in 2025 18:07 February Vegas numbers are sort of bad… Each week tens of thousands of people tune into our MtM Vegas news shows at http://www.YouTube.com/milestomemories. We do two news shows weekly on YouTube with this being the audio version. Never miss out on the latest happenings in and around Las Vegas! Enjoying the podcast? Please consider leaving us a positive review on your favorite podcast platform! You can also connect with us anytime at podcast@milestomemories.com.  You can subscribe on Apple Podcasts, Google Podcasts, Spotify or by searching "MtM Vegas" or "Miles to Memories" in your favorite podcast app. Don't forget to check out our travel/miles/points podcast as well!

Barcelona captivated us with its stunning architecture, vibrant culture, and delicious cuisine while we strategically used Hyatt points and upgrade awards to minimize travel costs. We navigated rainy weather by pivoting our plans, discovering indoor treasures and developing a daily rhythm that balanced sightseeing with leisurely meals at the hotel's exceptional club lounge.• Used points for Grand Hyatt Barcelona, strategically applying suite upgrade and club access awards• Experienced an enormous junior suite with a bathroom "as big as our entire Paris hotel room"• Enjoyed the hotel's exceptional breakfast buffet featuring churros, chocolate, and Nutella on tap• Visited Barcelona Aquarium and Time Out Market food hall during unexpected rainy weather• Explored Mercado de la Boqueria for an impromptu family food tour sampling local specialties• Took a family-friendly walking tour through the Gothic Quarter with churros and chocolate• Marveled at Park Güell's whimsical "gingerbread houses" while kids chased pigeons• Toured the breathtaking Sagrada Familia with its stunning colored stained glass windows• Savored daily churros con chocolate, seafood paella, and exceptional pastries• Missed beach visits and Tibidabo amusement park due to weather but already planning our returnIf you found this podcast helpful, please leave a review on Apple or Spotify! Reviews help our show reach more people, and we truly appreciate your feedback.

00:00 NCAA Tourney and an Avalanche win last night.14:45 Ryan Blackburn of Mile High Sports joins the show to talk Nuggets.32:00 Dan Hyatt hops on to give us Nuggets stats.

In Episode 113 of the Award Travel 101 podcast, Mike Zaccheo is joined by Angie Sparks to cover recent travel news, community highlights, and updates in the points and miles world. The featured post of the week sparked lively discussion in the Facebook group, where members shared their post-travel routines—from immediately unpacking to leaving bags untouched for days or even storing them in the garage to avoid bedbugs. The news segment touched on Cathay Pacific's upcoming award chart changes, Chase's all time high IHG Business card offer, American Airlines' status match targeting dissatisfied Southwest elites, and a slew of ongoing buy points and loyalty promotions.Angie and Mike also discussed recent personal wins and upcoming trips, including Angie's plans using the Companion Pass and Mike's booking for Phoenix and a stay at the Hyatt Regency Times Square. The highlight feature focused on Hyatt's shifting loyalty program—once a favorite but now facing scrutiny due to changes like the loss of SLH, the addition of peak/off peak pricing, and the re-categorization of over 150 properties, many moving up in cost. Are these changes enough to finally make us persue loyalty elsewhere? Or will we (mostly Mike) forever drink from the World of Hyatt Kool-Aid pitcher?They wrapped up with a tip encouraging listeners to attend local points and miles meetups to exchange knowledge and discover new travel hacks, emphasizing the value of in-person community connections.Links to Topics DiscussedCathay Pacific Award Chart ChangesChase IHG Busines Card OfferAmerican Airlines Instant Status Pass for Southwest "Elites"Hyatt Annual Category ChangesWhere to Find Us The Free 110k+ member Award Travel 101 Community. To book time with our team, check out Award Travel 1-on-1. You can also email us at 101@award.travel Our next meetup will be May 16-18, 2025 in Chicago! Tickets are SOLD OUT and the waitlist is exhaused but stay tuned for news about our next meetup! Our partner CardPointers helps us get the most from our cards. We love being able to automatically add all of our offers and quickly seeing the best card to use for every purchase. Signup today at https://cardpointers.com/at101 for a 30% discount on annual and lifetime subscriptions! Lastly, we appreciate your support of the AT101 Podcast/Community when you signup for your next card!

Happy Opening Day! In this episode, Adrianna talks about the newest New York Giants QB Russell Wilson! She covers off on his experience, what she hopes to see from him and Winston this year, what he said in his press conference and more. She also discusses some of the other singings the Giants have made over the last week or so, and talks about how she's feeling about this upcoming season. Follow her on Instagram for daily updates: https://www.instagram.com/empirestatesportsreport/ Follow  ⁨@GiantsLatest⁩  for daily New York Giants coverage.

In this deeply personal and eye-opening episode, Majeed Mogharreban sits down with Hyatt Saikin, a master Rolfer and structural integration expert based in Ottawa, Canada. After battling debilitating sciatic pain and trying everything from massage therapy to chiropractic and acupuncture—with no relief—Majeed shares how just three sessions of Rolfing® with Hyatt got him standing straight and living nearly pain-free. Together, they explore the power of fascia, the importance of postural alignment, and how Rolfing® can help the body move with ease, grace, and freedom from pain. Hyatt brings his decades of experience and a compassionate approach to healing, helping people get out of pain and back into their lives. Key Takeaways ✅ What Is Rolfing®? – A hands-on therapy focused on reorganizing the connective tissue (fascia) to restore balance and ease in the body. ✅ Fascia: The Missing Link in Pain Relief – This network of tissue surrounds every muscle and organ, and when it's restricted, it can cause widespread pain and dysfunction. ✅ Why Your Pain Might Not Be “Muscular” or “Skeletal” – Discover how fascial adhesion could be the real culprit—and why traditional massage and chiropractic care often miss the mark. ✅ Release, Don't Force – Rolfing helps guide the body back into alignment through trained, precise, and often gentle touch that releases and rehydrates fascia. ✅ Gravity Is Your Friend—If You Know How to Stand – Hyatt explains how posture affects pain, mobility, and energy, and how to let gravity flow through you instead of work against you. Notable Quotes

In this episode of Welcome to Cloudlandia, we reflect on how places, people, and experiences shape our perspectives. The conversation begins with casual observations, from warm weather making transitions easier to memorable encounters like “Spam Man,” a mysterious figure spotted at the Hazleton Hotel. We also explore the impact of changing landscapes, both physical and cultural. From real estate in Toronto to how cities evolve, we discuss how development can shape or diminish the character of a place. This leads to a broader conversation about timeless architecture, like Toronto's Harris Filtration Plant, and how thoughtful design contributes to a city's identity. Technology's role in daily life also comes up, especially how smartphones dominate attention. A simple observation of people walking through Yorkville reveals how deeply connected we are to our screens, often at the expense of real-world engagement. We contrast this with the idea that some things, like human connection and cooperation, remain unchanged even as technology advances. The discussion closes with thoughts on long-term impact—what lasts and fades over time. Whether it's historic buildings, enduring habits, or fundamental human behaviors, the conversation emphasizes that while trends come and go, specific principles and ways of thinking remain relevant across generations. SHOW HIGHLIGHTS In Phoenix, during a rooftop party, we witnessed a surprise appearance of a SpaceX rocket, which sparked our discussion on extraordinary events blending with everyday life. We explored the curious case of "Spam man," a local legend in Hazleton, whose mysterious persona intrigued us as much as any UFO sighting. We shared our fascination with the dynamic real estate landscape in Hazleton, discussing new constructions and their impact on scenic views. Our conversation touched on unique weather patterns at the beaches near the lake, emphasizing the influence of water temperatures on seasonal climate variations. We delved into the topic of warmer winters, reflecting on how both humans and nature adapt to milder temperatures, particularly during February 2024. Our discussion included insights from Morgan Housel's book, which inspired our reflections on nature's resilience and adaptation over millions of years. We highlighted local activities like windsurfing and kite skiing, noting the favorable wind conditions at the beaches, a rarity in Canada's cold-weather climate. Links: WelcomeToCloudlandia.com StrategicCoach.com DeanJackson.com ListingAgentLifestyle.com TRANSCRIPT (AI transcript provided as supporting material and may contain errors) Dean: Mr Sullivan. Dan: Mr Jackson. I hope you behaved when you were out of my sight. Dean: I did. I'll have to tell you something. I can't tell you how much I appreciate the arrangement of this warm weather. For me, it's made the transition much more palatable warm weather. Dan: for me it's made the transition much more palatable. Dean: I mean our backstage team is really getting good at this sort of thing, and you know when we were in. Dan: we were in Phoenix a couple of weeks ago and we had a rooftop party and right in the middle of the party we arranged for Elon Musk to send one of his rockets out. Dean: I saw that a satellite launch yeah. Dan: Yeah, can you imagine that guy and how busy he is? But just you know, just to handle our request he just ended up with, yeah, must be some money involved with that. Dean: Well, that's what happens, Dan. We have a positive attitude on the new budget. Dan: Yeah, and you think in terms of unique ability, collaboration, you know, breakthroughs free zone you know, all that stuff, it's all. Dean: it's the future. Dan: Yeah. So good Well he sent the rocket up and they're rescuing the astronauts today. Dean: Oh, is that right? How long has it been now since they've been? Dan: It's been a long time seven, eight months, I think, Uh-huh, yeah and Boeing couldn't get them down. Boeing sent them up, but they couldn't get them down. You know, which is only half the job, really. Dean: That was in the Seinfeld episode about taking the reservation and holding the reservation. Yeah. They can take the reservation. They just can't hold the reservation yeah. Dan: It's like back really the integral part. Back during the moonshot, they thought that the Russians were going to be first to the moon. Kennedy made his famous speech. You know we're going to put a man on and they thought the Russians, right off the bat, would beat him, because Kennedy said we'll bring him back safely and the Russians didn't include that in their prediction. That's funny. Dean: We had that. We're all abuzz with excitement over here at the Hazleton. There's a funny thing that happened. It started last summer that Chad Jenkins Krista Smith-Klein is that her name yeah, yeah. So we were sitting in the lobby one night at the Hazleton here and this guy came down from the residences into the lobby. It was talking to the concierge but he had this Einstein-like hair and blue spam t-shirts that's, you know, like the can spam thing on it and pink, pink shorts and he was, you know, talking to the concierge. And then he went. Then he went back upstairs and this left such an impression on us that we have been, you know, lovingly referring to him as Spam man since the summer, and we've been every time here on alert, on watch, because we have to meet and get to know Spam man, because there's got to be a story behind a guy like that in a place like this. And so this morning I had coffee with Chad and then Chad was going to get a massage and as he walked into the spa he saw Spamman and he met him and he took a picture, a selfie, with him and texted it. But I haven't that. His massage was at 10 o'clock, so all I have is the picture and the fact that he met Spamman, but I haven't that. His massage was at 10 o'clock, so all I have is the picture and the fact that he met Spam man, but I don't have the story yet. But it's just fascinating to me that this. I want to hear the story and know this guy now. I often wonder how funny that would appear to him. That made such an impression on us last summer that every time we've been at the Hazleton we've been sitting in the lobby on Spam man. Watch, so funny. I'll tell you the story tomorrow. I'll get to the bottom of it. Dan: It's almost like UFO watchers. They think they saw it once and they keep going back to the same place you know hoping that'll happen again, yeah. Dean: Is there a? Dan: spot. Is there a spot at the Hazleton? Dean: There is yeah. Dan: Oh, I didn't know that. Dean: So there's some eclectic people that live here, like seeing just the regulars or whatever that I see coming in and out of the of the residence because it shares. Dan: There's a lot, you know, yeah that's a that's pretty expensive real estate. Actually, the hazelton, yeah for sure, especially if you get the rooftop one, although they've destroyed I I think you were telling me they've destroyed the value of the rooftop because now they're building 40-story buildings to block off the view. Dean: I mean that's crazy. Right Right next door. Yeah, yeah, but there you go. How are things in the beaches as well? Dan: Yeah. You know it's interesting because we're so close to the lake it's cooler in the summer and warmer in the winter, you know. Dean: Oh, okay. Dan: You know, because controlled by water temperatures. Dean: Water temperatures. Dan: Yes, exactly, I mean even you know, even if it's cold, you know the water temperature is maybe 65, 66. Dean: Fahrenheit, you know it's not frigid. Dan: It's not frigid. Dean: They have wintertime plungers down here people who go in you know during the winter yeah, but this is that you and babs aren't members of the polar bear club that would not be us um but anyway, uh, they do a lot of uh windsurfing. Dan: There's at the far end of our beach going uh towards the city. They have really great wind conditions there. You see the kite skiers. They have kites and they go in the air. It's quite a known spot here. I mean, canada doesn't have too much of this because we're such a cold-weather country. There isn't the water, it's pretty cold even during the summertime yeah exactly yeah, but the lake doesn't freeze, that's oh, it does, it does yeah, yeah we've had, we've had winters, where it goes out, you know, goes out a quarter mile it'll be. Dean: I didn't realize that Wow. Dan: Yeah, yeah, yeah, but not this winter. It never froze over this winter, but we have, you know, within the last two or three winters, we've had ice on the. We've had ice, you know, for part of the winter. Dean: It's funny to me, dan, to see this. Like you know, it's going gonna be 59 degrees today, so, yeah, it's funny to me to see people you know out wearing shorts and like, but it must be like a, you know, a heat wave. Compared to what? You had in the first half of march here, right, yeah, yeah, yeah yeah yeah, so that's good. Dan: Yeah, last February not this past month, but February of 2024, we had 10 days in February where it was over 70. Dean: And. Dan: I often wonder if the trees get pulled, the plants get pulled. Dean: It triggers them to like hey, oh my. Dan: God. But apparently temperature is just one of the factors that govern their behavior. The other one is the angle of the light. Dean: And that doesn't change the angle of the sunlight. Dan: Yeah, so they. You know I mean things work themselves out over millions of years. So you know there's, you know they probably have all sorts of indicators and you have 10 boxes to check and if only one of them is checked, that doesn't, it doesn't fool them. You know they have a lot of things that I sent you and I don't know if we ever discussed it or you picked it up after I recommended it was Morgan Housel, famous ever. Dean: Did you like that? Did you like that? Dan: book. I did, I loved. It was Morgan Housel famous ever. Did you like that? Did you like that book? Dean: I did, I loved it. I mean it was really like, and I think ever you know, very, very interesting to me because of what I've been doing, you know the last little while, as I described, reading back over you know 29 years of journals, picking random things and seeing so much of what, so much of what, the themes that go that time feels the last. You know 30 years has gone by so fast that I, when I'm reading in that journal, I can remember exactly like where I was and I can remember the time because I would date and place them each journal entry. So I know where I was when I'm writing them. But I thought that was a really, I thought it was a really interesting book. What stood out for you from? Dan: Yeah, I think the biggest thing is that really great things take a long time to create. Dean: Yeah. Dan: Because they have to be tested against all sorts of changing conditions and if they get stronger, it's like you know they're going to last for a long time. Dean: And. Dan: I'm struck by it because the book, the little book that I'm writing for the quarter, is called the Bill of Rights Economy and the Bill of Rights really started with the United States. It was December 15th 1791. So that's when, I think, washington was just inaugurated at that time as the first president. But, how durable they are, and you can read the newspaper every day of things going on in Washington and you can just check off the first 10 amendments. This is a Fifth Amendment issue. This is a second amendment you know and everything like that, and it's just how much they created such a durable framework for a country. They were about 3 million people at that time and now there are 300 and whatever probably upwards of 350 million. And basically, the country runs essentially according to those first 10 amendments and then the articles which say how the machinery of government actually operates. And it's by far the longest continuous governing system in the world. That's really interesting. But that's why you know I really like things that you know, that you know that have stood the test of time. I like having my life based on things that have stood the test of time. And then I've got, you know, I've got some really good habits which I've developed over the last 50 years of coaching. Got, you know, I've got some really good habits which I've developed over the last 50 years of coaching and you know they work. You know I don't fool around with things that work. Yeah Well, I want to bring in something. I really am more and more struck how there's a word that's used in the high technology field because I was just at Abundance 360. And it's the word disruption and it's seen as a good thing, and I don't see disruption as good. I don't really see it as a good thing. I see it as something that might happen as a result of a new thing, but I don't think the disruption is a good thing. Dean: Yeah, it feels like it's not. It seems like the opposite of collaboration. Yeah, it really is. It feels like the negative. You know the I forget who said it, but you know the two ways they have the biggest building. Dan: I really mean Chucky movie. Dean: Yeah, there was somebody said the two ways to have the biggest building in town, the tallest building is to build the tallest building or to tear down all the other buildings that are taller than yours, and that's what disruption feels like to see in the real estate industry is always one that is, you know, set up as the big fat cat ready for disruption. And people have tried and tried to disrupt the real estate industry and, you know, I came away from the first, the first abundance 360, realizing that, you know, perhaps the thing that same makes real estate possible is that you can't digitize the last hundred feet of a real estate transaction. You know, and I think that there are certain industries, certain things that we are, that there's a human element to things. Dan: That is very yeah, yeah, I mean, it's really interesting just to switch on to that subject. On the real, estate. If you take Silicon Valley, Hollywood and Wall Street, who are the richest people in the area Silicon? Dean: Valley. Dan: Hollywood and Wall Street. Who are the richest people in the area? Dean: Silicon Valley Hollywood and Wall Street. Dan: Who are the real money makers? Dean: Yeah, Wall Street. Dan: No, the real estate developers. Dean: Oh, I see, oh, the real estate developers. Oh yeah, yeah, that's true, right, that's true. Dan: I don't care what you've invented or what your activity is. I'll tell you the people who really make the money are the people who are into real estate. Dean: Yeah, you can't digitize it, that's for sure. Dan: Well, I think the answer is in the word. It's real. Dean: What was that site, dan, that you were talking about? That was is it real? Or is it Bach or whatever? Or is it Guy or whatever? What was? Or is it AI or Bach? Dan: Well, no, I was. Yeah, I was watching. It was a little, you know, it was on YouTube and it was Bach versus AI. Dean: So what they've? Dan: done. You know you can identify the. You know the building components that Bach uses to you know to write his music and then you know you can take it apart and you know you can say do a little bit of this, do a little bit of this, do a little bit of this. And then what they have? They play two pieces. They play an actual piece by Bach and then they play another piece which is Bach-like you know, and there were six of them. And there was a of them and there was a host on the show and he's a musician, and whether he was responding realistically or whether he was sort of faking it, he would say boy, I can't really tell that one, but I guessed on all six of them and I guessed I guessed right. Dean: I know there was just something about the real Bach and I think I think it was emotional more than you know that could be the mirror neurons that you know you can sense the transfer of emotion through that music, you know. Dan: Yeah, and I listen to Bach a lot I still get surprised by something he's got these amazing chord changes you know, and what he does. And my sense is, as we enter more and more into the AI world, our you know, our perceptions and our sensitivities are going to heighten to say is that the real deal or not? Dean: you know yeah sensitivities are going to heighten to say is that the real deal or not? You know, and yeah, that's what you know, jerry Spence, I think I mentioned. Dan: Jerry Spence about that that Jerry Spence said. Dean: our psychic tentacles are in the background measuring everything for authenticity, and they can detect the thin clank of the counterfeit. Yeah, and I think that's no matter what. You can always tell exactly. I mean, you can tell the things that are digitized. It's getting more and more realistic, though, in terms of the voice things for AI. I'm seeing more and more of those voice caller showing up in my news feed, and we were talking about Chris Johnson. Chris Johnson, yeah, yeah, chris Johnson. Dan: This is really good because he's really fine-tuned it to. First of all, it's a constantly changing voice. That's the one thing I noticed. The second version, first version, not so much, but I've heard two versions of the caller. And what I noticed is, almost every time she talks, there's a little bit of difference to the tone. There's a little bit, you know, and she's in a conversation. Dean: Is it mirroring kind of thing, Like is it adapting to the voice on the other end? Dan: Yeah, I think there's. I certainly think there's some of that. And that is part of what we check out as being legitimate or not, because you know that it wouldn't be the same, because there's meaning. You know meaning different meaning, different voice, if you're talking to an actual individual who's not you know, who's not real monotonic. But yeah, the big thing about this is that I think we get smarter. I was talking, we were on a trip to Israel and we were talking in this one kibbutz up near the Sea of Galilee and these people had been in and then they were forced out. In 2005, I think it was, the Israeli government decided to give the Gaza territory back to the Palestinians. But it was announced about six months before it happened and things changed right away. The danger kicked up. There was violence and you know, kicked up. And I was talking to them. You know how can you send your kids out? You know, just out on their own. And they said, oh, first thing that they learned. You know he said three, four or five years old. They can spot danger in people. You know, if they see someone, they can spot danger with it. And I said boy oh boy, you know, it just shows you the, under certain conditions, people's awareness and their alertness kicks up enormously. They can take things into account that you went here in Toronto, for example. You know, you know, you know that's wild. Dean: Yeah, this whole, I mean, I think in Toronto. Dan: The only thing you'd really notice is who's offering the biggest pizza at the lowest price. Dean: Oh, that's so funny. There's some qualitative element around that too. It's so funny. You think about the things that are. I definitely see this Cloudlandia-enhan. You know that's really what the main thing is, but you think about how much of what's going on. We're definitely living in Cloudlandia. I sat last night, dan, I was in the lobby and I was writing in my journal, and I just went outside for a little bit and I sat on one of the benches in the in front of the park. Oh yeah, in front of the hotel and it was a beautiful night. Dan: Like I mean temperature was? Dean: yeah, it was beautiful. So I'm sitting out there, you know, on a Saturday night in Yorkville and I'm looking at March. I'm just yeah, I'm just watching, and I left my phone. I'm making a real concerted effort to detach from my oxygen tank as much as I can. Right, and my call, that's what I've been calling my iPhone right, because we are definitely connected to it. And I just sat there without my phone and I was watching people, like head up, looking and observing, and I got to. I just thought to myself I'm going to count, I'm going to, I'm going to observe the next 50 people that walk by and I'm going to see how many of them are glued to their phone and how many have no visible phone in sight, and so do you. Dan: What was it? Nine out of 10? Dean: Yeah, it wasn't even that. Yeah, that's exactly what it was. It was 46, but it wasn't even 10. Yeah, it was real. That's exactly what it was. It was 46. Dan: It wasn't even 10%, it was 19. It wasn't even no, it was 19 out of 20. Dean: Yeah, I mean, isn't that something, dan? Like it was and I'm talking like some of them were just like, literally, you know, immersed in their phone, but their body was walking, yeah, and the others, but their body was walking. But it's interesting too. Dan: If you had encountered me. I think my phone is at home and I know it's not charged up. Dean: Yeah, it's really something, dan, that was an eye-opener to me. It's really something, dan, that was an eye-opener to me, and the interesting thing was that the four that weren't on the phone were couples, so there were two people, but of the individuals, it was 100% of. The individuals walking were attached to their phones. Dan: Yeah. Dean: And I think that's where we're at right now. Dan: No, yeah, I don't know, it's just that. Dean: No, I'm saying that's observation. Dan: It's like Well, that's where we are, in Yorkville, in front of Okay, right, right, right yeah. No, it's just that I find Yorkville is a peculiarly Are you saying it's an outlier? It's not so much of an outlier but it's probably the least connected group of people in Toronto would be in Yorkville because they'd be out for the. They don't live there. You know most don't live there, they're and they're somewhere. There's probably the highest level of strangers you know, on any given night in toronto would probably be in yorkville I think it's sort of outliers sort of situation. I mean, I mean, if you came to the beaches on a yeah last night, the vast majority of people would be chatting with each other and talking with each other. They would be on their phones. I think think it's just a. It's probably the most what I would call cosmopolitan part of Toronto, in other words it's the part of Toronto that has the least to do with Toronto. Dean: Okay. Dan: It's trying to be New York, yorkville is trying to be. Dean: New York. Dan: Yeah, it's the Toronto Life magazine version of Toronto. Dean: Yeah, you idealize the avatar of Toronto, right yeah? Dan: In Toronto Life. They always say Toronto is a world-class city and I said no. I said, london's a world-class city. Dean: New. Dan: York is a world-class city. Tokyo is a world-class city. You know how, you know they're a world class city. Dean: They don't have to call themselves a world class city. Dan: They don't call themselves a world class city. They just are If you say you're a world class city. It's proof that you're not a world class city. Dean: That's funny. Yeah, I'll tell you what I think. I've told you what really brought that home for me was at the Four Seasons in London at Trinity Square, and Qatar TV and all these Arab the Emirates TV, all these things, just to see how many other cultures there are in the world. I mean, london is definitely a global crossroads, for sure. Dan: Yeah yeah. And that's what makes something the center, and that is made up of a thousand different little non-reproducible vectors. You know just, you know, just, you know. It's just that's why I like London so much. I just like London. It's just a great wandering city. You just come out of the hotel, walk out in any direction. Guarantee you, in seven minutes you're lost you have the foggiest idea where you are and you're seeing something new that you'd never seen before. And it's 25, the year 1625. Dean: I remember you and I walking through London 10 years ago, wandering through for a long time and coming to one of these great bookstores. You know, yeah, but you're right, like the winding in some of the back streets, and that was a great time. Yeah, you can't really wander and wander and wander. Dan: Yeah, it was a city designed by cows on the way home, right, exactly. Yeah, you can't really wander and wander and wander. Dean: Yeah, it was a city designed by cows on the way home, Right exactly. Dan: Yeah, it's really interesting. You know, that brings up a subject why virtual reality hasn't taken off, and I've been thinking about that because the buzz, you know how long ago was it? You would say seven years ago, seven, eight years ago everything's going to be virtual reality. Would that be about right? Oh, yeah, yeah. Dean: That was when virtual reality was in the lead. Remember then the goggles, the Oculus, yeah, yeah, that was what, yeah, pre-covid, so probably seven years ago 17, 17. And it's kind of disappeared, hasn't it compared to you know? Dan: why it doesn't have enough variety in it. And this relates back to the beginning of our conversation today. How do you know whether it's fake or not and we were talking on the subject of London that on any block, what's on that block was created by 10,000 different people over 500 years and there's just a minute kind of uniqueness about so much of what goes on there when you have the virtual reality. Let's say they create a London scene, but it'll be maybe a team of five people who put it together. And it's got a sameness to it. It's got, you know, oh definitely. Dean: That's where you see in the architecture like I don't. You know, one of the things I always look forward to is on the journey from here to strategic coach. So tomorrow, when we ride down University through Queen's Park and the old University of Toronto and all those old buildings there that are just so beautiful Stone buildings the architecture is stunning. Nobody's building anything like that now. No, like none of the buildings that you see have any soul or are going to be remembered well and they're not designed. Dan: They're not really designed to last more than 50 years. I have a architect. Well, you know richard hamlin he says that those, the newest skyscrapers you see in Toronto, isn't designed to last more than 50 years. You know, and, and you know, it's all utilitarian, everything is utilitarian, but there's no emphasis on beauty, you know. There's no emphasis on attractiveness. There's a few but not many. Attractiveness there's a few but not many. And, as a matter of fact, my favorite building in Toronto is about six blocks further down the lake from us, right here. It's called the Harris Filtration Plant. Dean: Oh yeah, we've walked by there, right at the end of the building. Dan: Built in 19, I think they finished in 1936. Dean: Yeah. Dan: And it's just an amazing building. I mean it's on three levels, they have three different buildings and it goes up a hill and it's where the water. You know, at that time it was all the water in Toronto that came out of the lake and they have 17 different process. You know the steps. And you go in there and there's no humans in there, it's all machinery. You can just hear the buzz and that's the water being filtered. It's about a quarter of the city now comes through that building. But it's just an absolutely gorgeous building and they spared no cost on it. And the man who built it, harris, he was the city manager. They had a position back there. It was city manager and it was basically the bureaucrat who got things done, and he also built the bridge across the Down Valley on Bloor. Dean: Yeah, beautiful bridge Right. Dan: He built that bridge and he was uneducated. He had no education, had no training, but he was just a go-getter. He was also in charge of the water system and the transportation system. And you know he put in the first streetcars and everything like that, probably the greatest bureaucrat toronto ever had, you know in the history of toronto this is the finest what year is that building from? yeah, the filtration plant was started in 29 and it was finished in 36 and wow they yeah, they had to rip out a whole section. It was actually partially woods, partially, I think, you know they had everything there, but they decided that would be the best place to bring it in there. Dean: You know it's got a lot more than 100 years. Dan: Yeah, but it's the finest building it's it's rated as one of the top 10 government buildings in north america yeah, it's beautiful. Dean: And that bridge I mean that bridge in the Don Valley is beautiful too. Dan: Yeah, it was really interesting. He put the bridge in and the bridge was put in probably in the 30s too. I mean that was vital because the valley really kept one part of Toronto apart from the other part of Toronto. It was hard to get from one part of Toronto apart from the other part of Toronto. You know, it's hard to get from one part of Toronto to the next. And so they put that bridge in, and that was about in the 30s and then in the no, I think it was in the 20s, they put that in 1920, so 100 years. And in the 1950s they decided to put in their first subway system. So they had Yonge Street and so Yonge Street north, and then they had Buller and Danforth. So they budgeted that they were going to really have to retrofit the bridge. And when they got it and they took all the dimensions, he had already anticipated that they were going to put a subway in. So it was all correct. And so anyway, he saw he had 30 or 40 years that they were going to put up. They would have to put a subway in. So it was all correct and yeah and so anyway he saw I had 30 or 40 years that they were going to put up. They would have to put, they're going to put the subway and it had to go through the bridge and so so they didn't have to retrofit it at all. Yeah, pretty cool. Dean: What do you think we're doing now? That's going to be remembered in 100 years or it's going to be impacted in 100 years? Dan: Well, we're not going backwards with technology, so any technology we have today we'll have 100 years from now. So you know, I mean I think the you know. Well, you just asked a question that explains why I'm not in the stock market. Dean: Exactly. Warren Buffett can't predict what's going to happen. We can't even tell what's going to change in the next five years. Dan: I don't know what's going to happen next year. I don't know what's going to happen next year. Dean: Isn't it interesting? I think a lot of the things that we're at could see, see the path to improvement or expansion, like when the railroad came in. You know it's interesting that you could see that that was we. You know, part of it was, you know, filling the territory, connecting the territory with all the, with all this stuff, and you could see that happening. But even now, you know, this is why warren buffett, you know, again with the, probably one of the largest owners of railroad things in the states, him, yeah, and because that's not changed in 200, yeah, or whatever, 150 years anyway, yeah, yeah, yeah, most of the country probably, you know, 150 years at least. Yeah, and so all of that, all those things, and even in the first half of the 1900s, you know all the big change stuff, yeah, yeah. Dan: Yeah. Dean: So it's funny because it's like I can't even see what categories are the biggest. Dan: Well, I think they'll be more intangibles than tangibles. For example, I think all my tools work 100 years from now. Yeah, I think all my thinking tools work 100 years from now. Dean: Well, because our brains will still be the same in 100 years. Yeah, all that interaction, right, the human behavior stuff. Dan: yeah, yeah yeah I don't think human behavior, um I think it's really durable you know, and that it's very interesting, um, and there was a phrase being used at Abundance that was used about four or five times during the two days that we were becoming godlike, and I said, no, I don't think so. Dean: I guess are they saying in that we can do things because of technology, we can do things. Dan: And I said nah, it's just the next. It's just the next new thing. You know that we've created, but human nature is, you know, there's a scientist, Joe Henrich, and a really bright guy. He's written a book you might be interested in. It's called the Secret of Our Success. And he was just exploring why humans, of all the species on the planet, became the dominant species. And you wouldn't have predicted it. Because we're not very fast, we're not very strong, we don't climb particularly well, we don't swim particularly well, we can't fly and everything like that. So you know, compared with a lot of the other species. But he said that somewhere along the line he buys into the normal thing that we came from ape-like species before we were human. But he says at one point there was a crossover and that one ape was looking at another ape. And he says he does things differently than I. I do. If I can work out a deal with him, he can do this while I'm doing that and we're twice as well. Dean: I was calling that. Dan: I've been calling that the cooperation game but that's really and that's playing that and we're the only species that can continually invent new ways to do that, and I mean every most. You know higher level. And mammals anyway can cooperate. You know they cooperate with each other. They know a friend from anatomy and they know how to get together. But they don't know too much more at the end of their life than they knew at the beginning of their life. You know in other words. They pretty well had it down by the time they were one year old and they didn't invent new ways of cooperating really. But humans do this on a daily basis. Humans will invent new ways of cooperating from morning till night. And he says that's the reason we just have this infinite ability to cooperate in new ways. And he says that's the reason we just have this infinite ability to cooperate in new ways. And he says that's why we're the top species. The other thing is we're the only species that take care of other species. We're the only species that study and document other species. We're the only species that actually create new species. You know put this together with that and we get something. Yeah, yeah and so, so, so, anyway, and so that's where you begin the. You know if you're talking about sameness. What do we know 100 years from now? Dean: What we know over the 100 years is that humans will have found almost countless new ways to cooperate with each other yeah, I think that that's, and but the access to right, the access to, that's why I think these, the access to capabilities, as a, you know, commodity I'm not saying commodity in a, you know, I'm not trying to like lower the status of ability, but to emphasize the tradability of it. You know that it's something that is a known quantity you know yeah. Dan: But my sense is that the relative comparison, that one person, let's say you take 10 people. Let's take 100 people that the percentage of them that could cooperate with each other at high levels, I believe isn't any different in 2024 than it was in 1924. If you take 100 people. Some have very high levels to cooperate with each other and they do, and the vast majority of them very limited amount to cooperate with each other, but are you talking about. Dean: That comes down, then, to the ability to be versus capability. That they have the capability. Dan: Yeah, they have the capability, but they don't individually have the ability. Dean: Right. Dan: Yeah, and I don't think the percentage changes. Dean: Yeah, that's why this whole, that's why we're I think you know, the environment that we're creating in FreeZone is an ecosystem of people who are, who get this. Dan: Yeah, well, I don't think they, yeah, I don't think they became collaborative because they were in free zone. I think they were collaborative, looking for a better place to do it. Dean: Yes, yeah, it's almost like it's almost so, just with the technologies. Now, the one thing that has improved so much is the ability to seamlessly integrate with other people, with other collaborators. Dan: Yeah, now you're talking about the piano, you're not talking about the musicians, that's exactly right, but I think there really was something to that right. It's a good distinction. Dean: It's a really good distinction that you've created. Yeah, I should say yesterday at lunch you and I were talking about that I don't know that we've talked about it on the podcast here the difference, the distinction that we've discovered between capability and ability. And so I was looking at, in that, the capability column of the VCR formula, vision, capability, reach that in the capability column I was realizing the distinction between the base of something and the example that I gave was if you have a piano or a certain piece of equipment or a computer or a camera or whatever it is. We have a piano, you have the capability to be a concert pianist, but without the ability to do it. You know that. You're that that's the difference, and I think that everybody has access to the capabilities and who, not how, brings us in to contact with the who's right, who are masters at the capabilities? Dan: Yeah, you're talking about in. You know the sort of society that we live in. Yes, Because you know there's you know there's, you know easily, probably 15% of the world that doesn't have access to electricity. Dean: Yes exactly. Dan: I mean, they don't have the capability, you know, they just don't have yeah, yeah and yeah, it's a very, very unequal world, but I think there's a real breakthrough thinking that you're doing here. The fact that there's capability says nothing about an individual's ability. Dean: Right, that's exactly it. Yeah, and I think this is a very important idea, but I'm not going to write a book on it. Oh, my goodness, this is example, a right, I had the capability, with the idea of the capability and ability. Yeah, yeah, I didn't have the ability. Yeah, I've heard, do you know, the comedian Ron White? Dan: Yeah, I have the capability to write a book and I have the ability to write a book, but I'm not going to do either. Dean: So he talked about getting arrested outside of a bar and he said I had the right to remain silent, but I didn't have the ability that's pretty funny, right. But yeah, this is really like it's exciting. It's exciting times right now. I mean it really is exciting times to even projecting for the next, the next 30 years. I think I see that the through line, you know, is that you know that a brunch at the four seasons is going to be an appealing thing 30 years from now, as it is now and was 30 years ago, or three line stuff, or yeah, or some such hotel in toronto yes exactly right. Dan: Right, it may not be. Yeah, I think the four seasons, I think is pretty durable. And the reason is they don't own any of their property. Dean: You know and I think that's. Dan: They have 130 hotels now. I'm quite friendly with the general manager of the Nashville Four Seasons because we're there every quarter Four Seasons because we're there every quarter and you know it's difficult being one of their managers. I think because you have two bosses, you have the Four. Seasons organization but you also have the investor, who owns the property, and so they don't own any of their own property. That's all owned by investors. Dean: Right. Dan: Yeah. Dean: So go ahead. When was the previous? I know it's not the original, but when was the one on Yorkville here Yorkville and Avenue? When was that built? Was that in the 70s or the 60s? Dan: Well, it was a Hyatt. It was a Hyatt Hotel. Dean: Oh, it was, they took it over. Dan: Yeah, and it was a big jump for them and that was, you know, I think it was in the 60s, probably I don't know when they started exactly I'll have to look that up, but they were at a certain point they hit financial difficulties because there's been ups and downs in the economy and they overreach sometimes, and the big heavy load was the fact that they own the real estate. So they sold all the real estate and that bailed them out. Real estate and that bailed them out. And then from that point forward, they were just a system that you competed for. If you were deciding to build a luxury hotel, you had to compete to see if the Four Seasons would be interested in coming in and managing it. Okay, so they. It's a unique process. Basically, it's a unique process that they have. Dean: Yeah. Dan: It's got a huge brand value worldwide. You're a somebody as a city. If the Four Seasons come to your city, I think you're right. Ottawa used to have one. It doesn't have one now. Vancouver used to have one. It doesn't have one now. I think, calgary had one. Calgary doesn't Because now Vancouver used to have one, doesn't have one now I think Calgary had one. Calgary doesn't Because it was a Canadian hotel to start with. Dean: Yeah. Dan: And Belleville had one at one time. Dean: Oh, really yeah. Dan: I'm one of the few people who have stayed at the Belleville Four Seasons. Dean: Hotel the Belleville Four Seasons. Dan: Yeah, of all the people you know, dean dean, I may be the only person you know who stayed at the belleville four seasons now, what they did is they had a partnership with bell canada. Bell canada created the training center in belleville oh and uh, and they did a deal four seasons would go into it with them. So they took over a motel and they turned it into Four Seasons, so they used it as their training center. Okay, so you know, it was trainees serving trainees, as it turned out. Dean: I forget who I was talking to, but we were kind of saying it would be a really interesting experience to take over the top two floors of the hotel beside the Chicago Strategic Coach, there the Holiday Inn or whatever that is. Take over the top two floors and turn those into a because you've got enough traffic. That could be a neat experience, yeah. Dan: It wouldn't be us. Dean: Oh well, I need somebody. You know that could be a an interesting. I think if that was an option there would be. Dan: Probably work better for us to have a floor of one of the hotels. Dean: That's what I meant. Yeah, a floor of the the top two floors of the hotel there to get. Yeah, there's two of them. That's what I meant. Yeah, a floor of the top two floors of the hotel there to get. Dan: Yeah, there's two of them. There's two of them. Dean: Oh, yeah, yeah. Dan: There's the Sheraton, and what's Sinesta? Sinesta, right the. Dean: Sinesta is the one I'm thinking of. Dan: That's the closest one right, the one Scott Harry carries in the Right, right right. There you carries in them, right, yeah, well, it's an interesting, but it is what it is and we're, yeah, but we have almost one whole floor now and I mean those are that's a big building. It's got really a lot of square footage in the building. That's what. Is it cb re? Is it cb? You do know the nationwide. Dean: Oh yeah. Dan: Coldwood Banker. Oh yeah, yeah, coldwood Banker, that's who our landlord is. And they're good they're actually good, but they've gone through about three owners since we've been there. We've been there, 25 years, 26. This is our 26th year. Yeah, and generally speaking they've been good landlords that we've had. Yeah, it's well kept up. They have instant response when you have a maintenance problem and everything. I think they're really good. Dean: Yeah, well, I'm going to have to come and see it. Maybe when the fall happens, maybe between the good months, the fall or something, I might come and take a look. Dan: Yeah, yeah, yeah. Dean: Well, I'm excited and take a look yeah, yeah, yeah, yeah Well. Dan: I've been there. Yeah, we have our workshop. We have our workshop tomorrow here and then we go to Chicago and we have another one on Thursday and then the second Chicago workshop for the quarter is in the first week of April. Oh, wow, yeah, yeah, and this is working out. We'll probably be a year away, maybe a year and a half away, from having a fourth date during the quarter. Oh, wow. Dean: Yeah. Dan: Do we? Dean: have any new people for FreeZone Small? Dan: Don't know Okay. Dean: No one is back. Dan: Yeah, yeah, I don't really know, I don't really know, I think we added 30 last year or so it's. The numbers are going up. Yes, that's great. Yeah, I think we're about 120 total right now. That's awesome. That's awesome. Yeah, yeah, it's fun, though. It's nice people. Dean: Yeah, it's nice to see it all. It's nice to see it all growing. Very cool, all right well, enjoy yourself. Yes, you too and I will see you. Tonight at five. That's right, all right, I'll be there. Dan: Thanks Dan. Dean: Okay.

Not sure how to maximize your points? In this episode, we break down the top three ways to use each of the four major flexible points currencies—our favorite points currency (IYKYK), American Express Membership Rewards®, Capital One Venture Miles, and Citi ThankYou® Points—so you can book travel smarter. Our favorite points: Best for Hyatt & Flights It's easy to see why our favorite kind of points are just that! They're a gold mine for Hyatt stays, which offer the best value per point. Transfers to United Airlines can be great for international flights, and Flying Blue (Air France/KLM) often has solid award deals to Europe. ✔️ Top 3 Uses: Hyatt transfers – Best hotel value in points & miles United Airlines – Easy redemptions for family travel Flying Blue transfers – Discounted flights to Europe Capital One Venture Miles: Airline Sweet Spots & Simple Redemptions Capital One has grown into a top travel program. Air Canada Aeroplan and Turkish Airlines have some nice redemtpion sweet spots, and using Venture Miles to get a statement credit (often referred to as a "purchase eraser") for travel purchases gives you incredible flexibility. ✔️ Top 3 Uses: Air Canada Aeroplan – Great for international flights Turkish Airlines – Cheap flights to Hawaii & Europe Purchase Eraser – Easiest way to redeem miles American Express Membership Rewards®: Best for Bonuses & Luxury Travel Amex regularly offers transfer bonuses, making points stretch further. British Airways is great for booking American Airlines flights, Flying Blue offers discounted business-class redemptions, and Hilton transfers shine for aspirational stays. ✔️ Top 3 Uses: British Airways for AA/Iberia flights – Cheap awards to Europe Flying Blue transfers – Business-class deals to Paris Hilton transfers – High-end redemptions like Conrad Bora Bora Citi ThankYou® Points: Hidden Gems & Future AA Transfers Citi's best partners include Turkish Airlines, Choice Hotels, and Avianca LifeMiles. American Airlines transfers coming in 2026 make Citi even more exciting! ✔️ Top 3 Uses: Turkish Airlines – Best deal for United flights to Hawaii Choice Hotels – 1:2 transfers for premium stays Avianca LifeMiles – Cheap business-class tickets Final Thoughts: Which Points Currency Is Best? Each program has its strengths! One dominates for Hyatt, American Express is best for transfer bonuses, Capital One shines with easy redemptions, and Citi has exciting future potential. Not sure where to start? Hit play now for all the details and our best strategies! Links: Links For All Things Travel Mom Squad: stan.store/travelmomsquad Transfer Partner Cheat Sheet: Transfer Partner & Airline Alliance Master List - https://travelmomsquad.ck.page/transfer-partners Episode Minute By Minute: 00:30 – Why flexible points are so valuable 02:00 – Our favorite points: Best ways to redeem for hotels & flights 06:45 – Capital One: Airline sweet spots & easy redemptions 12:30 – American Express: Transfer bonuses & luxury redemptions 20:00 – Citi: Hidden gems & the future of AA transfers 26:00 – Final thoughts & which program fits your travel goals Ready to make the most of your points? Listen to the full episode now and start booking smarter!

This podcast was made possible by www.labrottiecreations.com Check out their merchandise and specifically their fun pop pet art custom pieces made from photos of your very own pets. Use the promo code CRIMEXS for 20% off a fun, brightly colored, happy piece of art of your own pet at their site.Music in this episode was licensed for True Crime XS. Our theme song is No Scars from slip.fmYou can reach us at our website truecrimexs.com and you can leave us a voice message at 252-365-5593. Find us most anywhere with @truecrimexsThanks for listening. Please like and subscribe if you want to hear more and you can come over to patreon.com/truecrimexs and check out what we've got going on there if you'd like to donate to fund future True Crime XS road trip investigations and FOIA requests. We also have some merchandise up at Teepublic http://tee.pub/lic/mZUXW1MOYxMSources:www.namus.govwww.thecharleyproject.comwww.newspapers.comFindlaw.comVarious News Sources Mentioned by NameAd Information:New Era Caps: https://zen.ai/dWeCYLHxxANOaZ6NcKocEwLiquid IV: Link: https://zen.ai/45lYmDnWl1Z3cR66LBX5mAZencastr: Link: https://zen.ai/SFkD99OGWGNz_plc2c_Yaw

Welcome to Episode 215 of Pelo Buddy TV, an unofficial Peloton podcast & Peloton news show. This week we cover the following topics: Rad Lopez will be teaching Bike Bootcamp classes A new feature is automatically adding English subtitles to German classes. Peloton has expanded the number of badges that are available. Hannah Corbin's book is available to pre-order and has a release date. Callie Gullickson's book is available to pre-order and has a release date. A new “Extra Steps” walking class type is now available. Peloton recently said to expect one new kettlebell class a week for now. Alex Karwoski has a new “Form Fixer” rowing class series featuring guests. Rad Lopez & Assal Arian have new Strength+ programs There are a few new “Get To Know Me” classes available. Peloton highlights classes in “This Week at Peloton.” There will be artist series with Miranda Lambert and Pitbull in April. An artist series with Sheryl Crow took place this week. Several new St. Patrick's Day classes were released this week. Jenn Sherman is teaching a special edition of her Epic Sing-Along class on Tread. There will be an invite-only Epic Sing-Along party at PSNY this weekend. Cody Rigsby is teaching a second set of classes from London in April. Lululemon is offering their members a discount on Peloton Bike & Bike+. A bug on the Peloton Tread & Tread+ is causing the passcode screen to show up during class. Happy Birthday to Marcel Dinkins & Jeffrey McEachern this week. Cliff Dwenger is expecting his second baby. Camila, Rad, and Mariana will teach classes in Puerto Rico. Ally Love is joining Hyatt's new Wellbeing board. Susie Chan is speaking at a book festival. Cody Rigsby was featured in Swagger Magazine. Olivia Amato has a new “Doggie Dates” series on Instagram. Class Picks of the Week Enjoy the show? Become a Pelo Buddy TV Supporter!  Find details here: https://www.pelobuddy.com/membership-account/membership-levels/ You can find links to full articles on each of these topics from the episode page here: https://www.pelobuddy.com/pelo-buddy-tv-episode-215/ The show is also available via YouTube: https://www.youtube.com/c/PeloBuddy This episode is hosted by Chris Lewis (#PeloBuddy) and Jamie Brooks (#Pedal_To_Paris).

00:00 Evan Engram fun fact.10:15 Dan Hyatt hops on to give us Nuggets stats.27:40 More on CSU's win and the Nuggets.

Get an easy $200 from Melio for making your first payment! (Affiliate link. Terms below) https://affiliates.meliopayments.com/travelonpointsteam Episode Description This week we learned that Hyatt has changed their terms to give another property an exemption from honoring elite benefits. With their exclusion list growing longer and longer is this a move in the wrong direction? Is Hyatt's growth coming at the cost of a consistent loyalty program?   In other news American Express released increased offers for two of the Marriott cards where you can get a welcome offer up to 185K. We also discuss: US Bank's way too generous 4% cashback card, Air India's poopy flight, popping champagne on an airplane, Wyndham and Discover debit rewards cards, 20K Amex pay over time offers and a hotel ice machine hack.   Episode Guide 0:00 Popping champagne on an airplane 0:51 Air India's poopy flight 2:40 Southwest gets even worse than last week 5:33 Hyatt's Globalist benefits are declining 7:16 Hyatt's growth is pressuring elite benefits 9:10 Up to 185K increased Marriott Bonvoy card offers 11:09 US Bank's insane 4% back card - Too good to be true? 13:01 Melio $200 offer - Easy spend and profit 14:17 Wyndham launches new debit rewards card 15:59 Discover's cashback debit card may be a better option 16:43 Amex 20K Pay Over Time offers return 17:47 Cool S - Hotel ice machine hack Links Popping champagne - https://x.com/InternetH0F/status/1901438364546740605 Air India - https://x.com/sjlazars/status/1899074610689384771?s=46 Hyatt elite issues - https://viewfromthewing.com/hyatt-hotels-are-ignoring-elite-perks-and-no-one-is-stopping-them/ US Bank Smartly - https://milestomemories.com/u-s-bank-rethinking-the-smartly-visa-credit-card/ Wyndham debit - https://travel-on-points.com/wyndham-debit-card/ 20K Pay Over Time - https://milestomemories.com/pay-over-time-offers-an-easy-20k-in-points/ Hotel ice hack - https://www.youtube.com/shorts/BrX-scnvl-o Enjoying the podcast? Please consider leaving us a positive review on your favorite podcast platform! You can also connect with us anytime at podcast@milestomemories.com.  You can subscribe on Apple Podcasts, Google Play, Spotify, TuneIn, Pocket Casts, or via RSS. Don't see your favorite podcast platform? Please let us know!

Rooshana Purnyn, Director of Data Architecture and Platform Engineering at Hyatt, discusses the potential of Generative AI in the hospitality sector, and how Hyatt is integrating AI to enhance guest experiences in their 1300 properties worldwide. She also emphasizes the need for balancing technology with human interaction, and fostering a culture of continuous learning within her team. Key Takeaways: How AI is used to understand, anticipate, and enhance the unique needs and travel habits of each guest. How Hyatt leverages AI to deliver seamless, highly personalized guest experiences across its 1,300 worldwide properties. The critical role of robust data architecture and pipeline design in supporting hospitality analytics. How a culture of innovation and a growth mindset drive the recruitment and development of Hyatt's teams. Guest Bio: Rooshana Purnyn is an innovative and strategic technology leader with extensive experience across the hospitality, healthcare, retail, finance, and marketing sectors. With over a decade of expertise in data and analytics, Rooshana serves as the Director of Data Architecture and Platform Engineering at Hyatt, where she is celebrated for designing, building, and managing large-scale, cutting-edge technology platforms that support data-driven decision making. A visionary in leveraging technology for business growth, Rooshana led the development of an advanced analytics platform optimized for AI/ML and generative AI workloads, enabling real-time data processing and supporting algorithmic product development to drive revenue and customer engagement. In her role, Rooshana has overseen the deployment of secure, globally accessible analytics applications, including the implementation of an AI-powered self-service analytics tool that empowers stakeholders with data insights. Her work in the AI/ML and generative AI space includes establishing scalable infrastructure and pipelines for machine learning operations (MLOps), allowing for seamless deployment of personalized customer experiences. Rooshana's commitment to innovation keeps her at the forefront of industry trends, while her customer-focused and data-centric approach consistently drives value and growth. ---------------------------------------------------------------------------------------- About this Show: The Brave Technologist is here to shed light on the opportunities and challenges of emerging tech. To make it digestible, less scary, and more approachable for all! Join us as we embark on a mission to demystify artificial intelligence, challenge the status quo, and empower everyday people to embrace the digital revolution. Whether you're a tech enthusiast, a curious mind, or an industry professional, this podcast invites you to join the conversation and explore the future of AI together. The Brave Technologist Podcast is hosted by Luke Mulks, VP Business Operations at Brave Software—makers of the privacy-respecting Brave browser and Search engine, and now powering AI everywhere with the Brave Search API. Music by: Ari Dvorin Produced by: Sam Laliberte  

What's better than throwing a Harry Potter-themed birthday party? How about taking your child on a real Harry Potter adventure across Scotland and London! That's exactly what Megan did for her daughter's 10th birthday—making the magic come alive with points and miles. In this episode, Megan explains how she made this trip happen for her family of five—and how using points made it more affordable than a trip to Universal Studios! Flying to Scotland on Points Megan and her family started their journey with flights on KLM Flying Blue, taking advantage of the 25% discount for kids under 12. Because they were able to book five economy tickets for just 85,000 points plus taxes/fees, they were able to splurge some on an upgrade to premium economy at check-in. Add in Priority Pass lounge access during their layover (thanks, credit card benefits!) and the whole experience got even better. Exploring Scotland: The Highlands & Harry Potter Locations After landing in Edinburgh, Megan and her family hit the road to explore Scotland's most famous sights—including key Harry Potter filming locations at Glencoe, Glenfinnan Viaduct, and Loch Shiel. From Scotland to London: Train Travel & Harry Potter Studio Tour After road-tripping through Scotland, the family took the train from Edinburgh to London, booking first-class seats for extra space and lounge access.  London's Harry Potter Activities! Megan's family visited: King's Cross Station (Platform 9 ¾) – A must for any fan. Warner Bros. Harry Potter Studio Tour – The ultimate experience, where her daughter got to open the doors to the Hogwarts Great Hall because it was her birthday! They spent over five hours exploring movie sets, props, and magical effects. London on Points: Hyatt Regency Blackfriars & The Cursed Child Play For accommodations, used Hyatt points and the Hyatt Family Plan Rate, getting four nights at the Hyatt Regency London Blackfriars for: ✅ 77,000 points for one room ✅ $700 total for the second room The hotel's location meant Megan's family got free wristbands allowing access to the prime areas for watching New Year's Eve fireworks over Big Ben and the London Eye! To top off their trip, they saw Harry Potter and the Cursed Child—a six-hour theater experience that still had the kids completely engaged. Find out what blew Megan away and why going to the play in London is worth traveling for.  Links For This Episode:  Pam's Hotel Upgrade Template: Hotel Upgrade Form: https://travelmomsquad.ck.page/hotel-upgrade Links: Links For All Things Travel Mom Squad: stan.store/travelmomsquad Episode Minute By Minute: 00:30 – Meet Megan and hear about how this trip came together 02:00 – Booking flights on KLM  06:15 – Harry Potter sites in Scotland 12:30 – Train to London 17:00 – Platform 9 ¾ & the Warner Bros. Harry Potter Studio Tour 25:45 – Staying at Hyatt Regency London Blackfriars 33:00 – Seeing The Cursed Child play 40:00 – Final thoughts and Megan's tips If you've ever wanted to take your family on a magical, unforgettable trip, this episode is for you! 

(00:10) - In this episode we talk about the airline rewards programs and hotel rewards programs that seem to be changing in value. Some of them are going up in value and some are going down.  (00:42) - Alaska Mileage Plan miles are going up in value (02:08) - Southwest points are going down Listen to our episode about these Southwest changes here. (02:45) - Avianca Lifemiles are going down (04:43) - Hilton points are going up (06:12) - Hyatt points are going down (10:36) - Which transferable points are going up or down? Visit https://frequentmiler.com/subscribe to get updated on in-depth points and miles content like this, and don't forget to like and follow us on social media. Music Credit – Beach Walk by Unicorn Heads

Episode Description On this episode of MTM Travel Shawn and Mark dive into some of the changes Southwest announced after our previous show. It's far worse than anyone imagined including cuts in benefits, no free bags, basic economy and more. Are they destroying the brand or will it grow from this bigger and better than ever? We also discuss Mark's upcoming trip to Baha Mar and what options are left for points on the island. Other topics discussed include: Hyatt's Chicago hotel problem, why 2025 is the time to reevaluate some perks and why you should probably just fly the cheapest/most convenient airline for you. Episode Guide 0:00 Welcome to MTM Travel 1:50 The Alaska/Hawaii card rush and why Alaska miles can be good for American flights 5:47 Southwest gets even worse - No free bags, basic economy and more 12:25 How Southwest is using everyone else's playbook 18:55 The status hamster wheel & reevaluating loyalty in today's corporate world 24:25 Hyatt's big Chicago problem & increasing travel costs 32:25 Reevaluating Hyatt perks in 2025 with all of the changes 36:45 Nassau points options & previewing Mark's trip Subscribe to MTM Travel & 20 Minute Travel in the same feed! Youtube Podcast Enjoying the podcast? Please consider leaving us a positive review on your favorite podcast platform! You can also connect with us anytime at podcast@milestomemories.com.  You can subscribe on Apple Podcasts, Google Play, Spotify, TuneIn, Pocket Casts, or via RSS. Don't see your favorite podcast platform? Please let us know! Melio Offer Terms: This is a business to business payment platform - no personal bills / payments. The offer is for new accounts only. If you sign up using the 20 Minute Travel link new members will get $200 cash back after making a $2000+ in payments via Melio pay. Gal from Melio will reach out to finalize the details of your payment. That is $60 in processing fees for a $200 bonus! After signing up and making your first payment with a vendor you will want to upload your bank info to your Melio account. Do it as the receiving method so you have a checking account set up to receive payments. You will then receive an email from (Gal) Melio saying you are eligible for the $200 bonus and it will tell you to set up your receiving method, or you can share your bank information if you prefer that. Music: Rewind by Jay Someday | https://soundcloud.com/jaysomeday Music promoted by https://www.free-stock-music.com Creative Commons Attribution 3.0 Unported License  

00:00 Nuggets-Lakers tonight.19:20 Jeff Legwold joins the show to talk Broncos.34:10 Dan Hyatt hops on to give us Nuggets stats.

In this episode of The Travel Tidbits Podcast, Jamie Weitl is joined by Pineapple Escapes travel agent Celina Kocher to recap their incredible familiarization trip to Punta Cana, hosted by ALGVacations and Hyatt Inclusive Collection. Jamie and Celina discuss their stay at Dreams Cap Cana and share firsthand insights from visiting top resorts, including Breathless Punta Cana, Secrets Cap Cana, Dreams Macao, and more. They highlight the best options for couples, families, and luxury travelers, plus their favorite resort features. They also dive into their unforgettable day trip to Saona Island and reveal a must-have travel gadget that made group photos a breeze! If you're considering a Punta Cana getaway or want to know why FAM trips are essential for travel agents, this episode is packed with valuable takeaways.

What's it like to experience a destination wedding in Jamaica while staying at a top-tier all-inclusive resort? In this episode of the Revolutionizing Your Journey podcast, hosts Taryn and DeAndre take listeners through their trip to Jamaica, where they attended a beautiful wedding at Hyatt Zilara Rose Hall. They break down the booking process, how … Read More Read More

We all love talking about luxurious, over-the-top award redemptions—think first-class flights, overwater villas, and five-star resorts. But let's be real—some of the best uses of points and miles are not Instagram-worthy. In this episode, we break down the difference between sexy and unsexy redemptions, why both are important, and how they each play a role in maximizing your points strategy. What Makes a Redemption “Sexy”? Pam kicks things off with her signature philosophy: “A sexy redemption is a Pam redemption.” For her, that means business-class flights on international routes and stays at luxury hotels. But she also reminds us that sexy is subjective—a Southwest flight to Hawaii can absolutely be a dream-worthy redemption for a family! Jess adds that she aspires to make every redemption as “Pam-level” as possible, but admits that her first year of points and miles was entirely unsexy. Unsexy Redemptions: The Unsung Heroes of Travel Not every redemption is flashy, but that doesn't mean it's not valuable. Alex shares how some of her best redemptions have been for things like: Flying last-minute for a wedding, funeral, or family emergency Booking budget-friendly Hyatt Place stays for soccer tournaments Using airport hotels for positioning flights to avoid travel disruptions Staying in hotels during home renovations or natural disasters While they may not be glamorous, these redemptions save real money and make everyday travel easier. As Pam puts it, “If you can cover an ‘unsexy' expense with points and it costs you nothing, that's actually pretty sexy.” Our Favorite Sexy and Unsexy Redemptions Each of us shares a mix of redemptions that stand out: Jess: Emirates first class with an onboard shower and champagne (sexy!) vs. Hyatt stays during a Houston freeze and power outage (unsexy but a lifesaver). Alex: A Maldives overwater villa + Qatar Qsuite flights (sexy!) vs. a last-minute flight to care for her sister after surgery (not glamorous, but necessary). Pam: Business class Singapore Airlines flights to Thailand + Ritz-Carlton stays (sexy!) vs. booking a flight to London during COVID for a hospitalized grandchild (priceless). Why Every Redemption Has Value At the end of the day, points and miles are a tool for travel freedom—whether that means luxury vacations, practical family trips, or unexpected emergencies. As Jess reminds us, “No redemption is a bad redemption if it saves you money and makes your life easier.” Whether you're dreaming of first-class flights or just want to avoid paying cash for a last-minute family trip, this episode will help you make the most of your points—sexy or not!  Links: Links For All Things Travel Mom Squad: stan.store/travelmomsquad Jess's Emirates first class reel: https://www.instagram.com/reel/CtPGqi2gKvI/?igsh=dzZrOXp2NnA1djhw Episode Minute By Minute: 00:30 – What is a “sexy” vs. “unsexy” award redemption? 01:40 – Pam's philosophy: Why luxury redemptions are her go-to 07:00 – Alex's take: Why family travel means balancing both 15:30 – Unsexy redemptions: Why they're just as valuable 22:45 – Our best (and worst) redemption stories 30:00 – Why no redemption is a bad redemption

In this episode of the Perfectly Good Podcast, hosts Jesse Jackson and Sylvan delve into the John Hyatt song 'The Last Time' from his album 'Beneath This Gruff Exterior.' They share insights on the song's origins, the emotional context, and their personal reactions. Additionally, they discuss the blues influence in Hyatt's music and talk about upcoming guest commentators. As always, the episode includes a thorough breakdown of the song lyrics and an invitation for listeners to join in future discussions. 00:00 Welcome to the Perfectly Good Podcast 00:30 Upcoming Guest Commentators 01:32 Diving into 'The Last Time' 03:39 Analyzing the Lyrics 17:48 Live Performances and Personal Stories 20:15 Final Thoughts and Ratings 23:03 Listener Engagement and Future Plans 26:22 Closing Remarks Learn more about your ad choices. Visit megaphone.fm/adchoices

 Heath and Jason catch up on their latest endeavors. After a short trip down river (no pun intended) they begin discussing their experiences with dogs and the various factors that influence price and quality of dog. Do you ever wonder about these things? Join us as Heath and Jason dive right in. IG - heathhyatt147FB Heath HyattYoutube - Heath Hyatt Follow our Sponsors:Inukshuk DarkenergyOnX Double U Hunting SupplyMuddy River Transport Inukshuk:Inukshukpro.comCorey.caDarkenergy:  best-charging banks on market. Discount code is CODE4darkenergy.comOnx: subscribe to the best mapping app on the market by using promo code - K920Frontline Optics- Duty sunglassesPolarizedNo questions asked replacementCharitable Donation with every pairFree shippingFrontline-Optics.com use promo code - CODE4https://frontline-optics.com?sca_ref=5672409.03I05MEwyy

 Heath and Jason catch up on their latest endeavors. After a short trip down river (no pun intended) they begin discussing their experiences with dogs and the various factors that influence price and quality of dog. Do you ever wonder about these things? Join us as Heath and Jason dive right in.  Learn more about your ad choices. Visit megaphone.fm/adchoices

 Heath and Jason catch up on their latest endeavors. After a short trip down river (no pun intended) they begin discussing their experiences with dogs and the various factors that influence price and quality of dog. Do you ever wonder about these things? Join us as Heath and Jason dive right in. IG - heathhyatt147FB Heath HyattYoutube - Heath Hyatt Follow our Sponsors:Inukshuk DarkenergyOnX Double U Hunting SupplyMuddy River Transport Inukshuk:Inukshukpro.comCorey.caDarkenergy:  best-charging banks on market. Discount code is CODE4darkenergy.comOnx: subscribe to the best mapping app on the market by using promo code - K920Frontline Optics- Duty sunglassesPolarizedNo questions asked replacementCharitable Donation with every pairFree shippingFrontline-Optics.com use promo code - CODE4https://frontline-optics.com?sca_ref=5672409.03I05MEwyySubscribe to: Full Cry MagazineBear Hunting MagazineSouthern Hound hunting Magazine For the best lights in the businessCheck out: Cajunlights.com We would like to thank those who support this podcast. Special thanks to Alpha Dog Nutrition and Double U Hunting Supply for sponsoring this episode. Want to learn more about Alpha Dog Nutrition? Check out the links belowhttps://www.dusupply.com/alphadogwww.dusupply.comhttps://alphadognutrition.com/ https://www.youtube.com/@DoubleUHuntingSupply/podcasts

Watch Us On YouTube! NEW: Chapters are listed at the bottom of the notes! If you enjoy the podcast, I hope you'll take a moment to leave us a rating. That helps us grow our audience! Richard wants to make sure viewers and listeners understand the history of the Detroit Pistons. But, we're much happier to hear about the award he won at his Daddy-Daughter dance.   Ed is asking for the audience's help to decide where he should take his daughter on a summer trip. He also defines the term "Masqueraded" as it relates to the travel world, thanks to Slack member Dan. Richard and Ed are digging into the latest Hyatt Award category changes.   They also discuss the relaunch of Aeroplan's points pooling program.   And, Ed covers his first visit to the newly opened Capital One lounge at Las Vegas airport. Lastly, the guys are talking about the New England Patriots. They may have lost Super Bowls 42 and 46 to the Giants, but they do have their own plane. Sadly, it turns out their players hate the plane.   If you want to support the show, you can subscribe to our private community. We have semi-monthly video Happy Hours where you'll get access to Ed and other travel experts. You'll also get to join the discussion with other members on a host of issues on our private message boards.   Chapters:   (2:52) Detroit Pistons History Lesson (3:32) Daddy Daughter Dance (4:41) Ed Plans Travel with Daughter (10:10) Getting Masqueraded (13:58) Hyatt Category Changes (22:17) Cap One Lounge Vegas (26:15) Aeroplan Family Pooling (31:59) New England Patriots Planes (37:10) Live in what airport for a year???   #hyatt #aeroplan #capitalone #newenglandpatriots #detroitpistons If you're looking for a way to support the show, we'd love to have you join us in our Travel Slack Community.  Join me and other travel experts for informative conversations about the travel world, the best ways to use your miles and points, Zoom happy hours and exciting giveaways. Monthly access Annual access Personal consultation plus annual access We have witty, funny, sarcastic discussions about travel, for members only. My fellow travel experts are available to answer your questions and we host video chats multiple times per month. See More: https://milestogo.boardingarea.com/ Follow Us! Instagram: https://www.instagram.com/milestogopodcast/ TikTok: https://www.tiktok.com/@milestogopodcast Ed Pizza: https://www.instagram.com/pizzainmotion/ Richard Kerr: https://www.instagram.com/kerrpoints/  

What's more important than making guests feel cared for? Today, Thomas Healy joins to discuss the core values of hospitality, the importance of a diverse and inclusive team, and his definition of leadership. He also reflects on how his upbringing in his family's New Jersey restaurant informed his hospitality ethos. The interview touches on significant topics such as the financial aspects of investing in independent hotels, the role of management companies in fostering employee culture, and the impact of technology on hospitality operations. Tom also shares a personal story about a recent health scare that led him to reevaluate how he spends his time, emphasizing the importance of aligning professional choices with personal values. The episode concludes with a discussion on the importance of providing authentic, experiential travel experiences for guests.Takeaways: Always strive to make guests feel recognized and valued. Simple gestures like making eye contact and offering a friendly greeting can significantly enhance the guest experience.Ensure that leadership reflects the diversity of the team. This promotes a sense of relatability and trust within the team, which can enhance the overall culture of the workplace.Provide training that emphasizes both procedural knowledge and soft skills like reading nonverbal cues and understanding body language. This helps in offering personalized and compassionate service.Leverage technology to identify patterns in customer behavior and operations. This data can help in making informed decisions to improve efficiency and guest satisfaction.If managing an independent hotel, focus on delivering a unique and engaging guest experience rather than relying on brand recognition alone.Provide opportunities for staff and guests alike to engage in learning experiences, enhancing both personal development and guest satisfaction.Provide opportunities for staff and guests alike to engage in learning experiences, enhancing both personal development and guest satisfaction.Quote of the Show:“Hospitality is that simple. It's about putting yourself second and putting others first.” - Thomas HealyLinks:LinkedIn: https://www.linkedin.com/in/thomas-healy-aabb135/ Website: https://www.rockbridgeholdings.com/ Shout Outs:0:47 - Diamond Rock Hospitality https://drhc.com/ 0:49 - Strategic Hotels and Resorts https://strategichotels.com/ 0:50 - Hyatt https://www.hyatt.com/ 2:45 - Independent Lodging Congress https://ilcongress.com/ 21:17 - Marriott https://www.marriott.com/default.mi 21:18 - Four Seasons https://www.fourseasons.com/ 21:19 - Ritz Carlton https://www.ritzcarlton.com/ 21:20 - Hilton https://www.hilton.com/en/ 23:54 - Havana Cabana https://www.havanacabanakeywesthotel.com/ 34:54 - Goldman Sachs https://www.goldmansachs.com/ 46:01 - Adolphus https://www.adolphus.com/ 52:12 - Pelotonian https://thepelotonian.com/ 52:13 - RTRX https://rtrx.co/ 58:34 - Outlive https://peterattiamd.com/outlive/ 58:44 - Dr. Attia https://peterattiamd.com 1:03:12 - Flax Trust http://flaxtrust.com/ 1:04:39 - Art Rooney https://en.wikipedia.org/wiki/Art_Rooney 

It's that dreaded time of year again for all points and miles lovers – Hyatt is shaking up its award chart! In this episode, we're diving into the latest changes, from the exciting updates to the not-so-great ones. Whether you're looking to maximize your points or plan your next getaway, we're here to break down what's changing and how it will affect your travel plans. Tune in as we spill the tea on the good, the bad, and the downright ugly of Hyatt's upcoming adjustments, all starting at the end of March. Don't miss out on what you need to know to make the most of your points before these changes hit!Facebook Group | Support the Show: Buy Us A CoffeeFind Us On InstagramMary Ellen | JoMentioned in this EpisodePoints Guy ArticleHyatt Changes ChartAffiliate LinksCredit Card Affiliate LinksThe above link includes referrals for almost all travel cards (AMEX, CapitalOne, co-branded cards)If you need Chase links please reach out! We would be happy to send you our personal referral links.Using our links is an amazing way to show your support for the show at no cost to you ❤️

keep up with endless demands. Trying to "just get through the day" instead of truly thriving can impact you far beyond your personal well-being. It cascades down to your teams, organizations, and long-term success. So how do you shift from just surviving to actually thriving? That's what we dive into in this episode of the Happiness Squad Podcast with Ashish Kothari and Renee Moorefield, CEO of Wisdom Works Group, Inc.Renee Moorefield, PhD, is the CEO of Wisdom Works, a social enterprise she co-founded in 1999 to promote leadership and organizational cultures that empower people to thrive. With over 30 years of experience, she has coached and advised executives from Fortune 500 companies, including The Coca-Cola Company, Nike, and Hyatt. Renee is also the author of "Driven by Wellth," a book that explores how contemporary leaders can integrate wealth with well-being. She serves on the Advisory Board of the Global Wellness Institute and is an international speaker, as well as a Master Certified Coach and Certified Health & Wellness Coach. In the conversation, Ashish and Renee break down what it really means to thrive as a leader and why so many leaders struggle to make the shift. Renee shares a simple but powerful framework that helps leaders build resilience, stay energized, and lead with clarity—even in high-pressure environments. Things you will learn in this episode:• Defining thriving ang its importance in leadership• The six-part thriving framework (Developed by Wisdom Works)• Why thriving is a leadership responsibility• Practical Strategies for Moving from Survival to ThrivingIf you're feeling stretched too thin, constantly reacting, or struggling to find balance, this conversation will give you the practical tools you need to take back control and lead with energy, confidence, and purpose.Tune in now to learn how to stop leading in survival mode and start thriving!Resources: ✅• Wisdom Works website: http://wisdom-works.com/• Be Well, Lead Well Pulse Assessment: https://www.wisdom-works.com/assessment/ • Be Well, Lead Well: https://www.bewellleadwellpulse.com/ • Wisdom Works Group: https://www.linkedin.com/company/wisdom-works-group/ Books: ✅• “Driven by WELLth” by Julie Maloney and Renee Moorefield: https://a.co/d/83TGDFc • "Full Catastrophe Living" by Jon Kabat-Zinn: https://a.co/d/gIeCdCF • "Leadership and the New Science" by Margaret Wheatley: https://a.co/d/6vWxdR6 • Hardwired for Happiness book by Ashish Kothari: https://www.amazon.com/Hardwired-Happiness-Proven-Practices-Overcome/dp/1544534655

Are you reaching the right audience or casting your patient net too wide?In this episode of the Ground Marketing Series, we unravel the secrets behind targeting the perfect patient audience to boost the success of your marketing strategies. We dive deep into the art of identifying and defining your ideal patient personas by analyzing demographic and behavioral data. By honing in on specific patient groups, you'll uncover the psychological and behavioral dynamics that drive patient decisions, enabling you to make smarter, data-driven marketing moves.We'll walk you through practical methods to analyze your existing patient base and research local demographics, crafting marketing strategies that meet your patients where they are. Learn how to naturally engage your target audience in places they frequent, utilizing pre-visit strategies, impactful initial interactions, and persistent follow-ups. To cap it all off, discover the power of forming local partnerships and nurturing community relationships for long-term success. Embarking on this detailed guide, you'll be equipped to create a strategic ground marketing plan that resonates with your ideal patients, laying the groundwork for sustainable growth.What You'll Learn in This Episode:Crafting a detailed profile of your ideal patient persona.Utilizing demographic and behavioral data for marketing plans.Targeting patient groups using psychological and behavioral insights.Analyzing current patient data and local demographic trends.Engaging with patients in their natural gathering spots.Developing a systematic and structured approach to ground marketing.Building robust local partnerships within the community.Tune in to discover how to transform your practice's marketing strategy with precision and insight!‍‍Learn More About the Ground Marketing Course Here:Website: https://thedentalmarketer.lpages.co/the-ground-marketing-course-open-enrollment/‍You can reach out to Michael here:Email: michael@thedentalmarketer.site‍Other Mentions and Links:‍Podcast Episodes:313: Dr. Tyler Brady | How to Use "Influencer Marketing" to Attract New Patients & Grow Your Practice FAST! – The Dental Marketer PodcastBusinesses/Brands:
Invisalign
Amazon
CrossFit24 Hour Fitness
LA Fitness
HyattMarriottPeople:
Dr. Tyler Brady
Groups:Rotary Club
U.S. Chamber of CommerceData Collection:U.S. Census DataFacebook Groups‍If you want your questions answered on Monday Morning Episodes, ask me on these platforms:My Newsletter: https://thedentalmarketer.lpages.co/newsletter/The Dental Marketer Society Facebook Group: https://www.facebook.com/groups/2031814726927041‍Episode Transcript (Auto-Generated - Please Excuse Errors)‍Michael: Alright, we're going to be discussing identifying your target. Now, this is huge how to pinpoint and approach your ideal patients through ground marketing. So right now, if you're thinking, man, I hear this all the time, I need to find my target audience. I need to know my ideal patients. Maybe sometimes you're thinking like, I just want any patient, but no, you gotta get specific here. Niche down. And you do have an ideal patient in your mind, right? Maybe you're an existing practice in your favorite patients. Those are your ideal patients. If you don't have a practice yet and you're in the opening startup phase Who you've worked with in the past as an associate and your favorite patients, whoever they were, those are ideal patients, right? Obviously it's going to evolve within time. You're going to get more niched down and more specific, which is going to be perfect. Because you're going to be able to target that audience. So why targeting matters in ground marketing. So ground marketing is not about reaching the most people. It's about reaching the right people without precise targeting. Efforts are wasted on audiences who are unlikely to convert into loyal patients. So identifying your ideal patients ensures. That your marketing is efficient, high converting and relationship driven. That's, what's going to be most important, right? You want it to be efficient. Obviously you want it to convert as high as possible, but relationship driven these offers or these other things, they can be easily broken, right? you can cut ties quickly. But once that relationship thickens and thickens more, it's harder to cut because it's a relationship. And that's what you want. You want these ideal patients, all of them to be relationship driven, unlike digital marketing, where you can segment audiences with online analytics, ground marketing relies on behavioral. Demographic and psychological factors to pinpoint ideal patient groups. And in previous episode, we discuss the psychology behind it. Brown marketing. Now the science behind patient behavior and decision making, if we understand how people make healthcare decisions, it's going to help us tailor our approach. So I want to give you some key psychological factors that drive patient choices. And these are things you need to keep in mind whenever you're out ground marketing, or just in general, whenever you're doing any type of marketing. Okay. It's four things, And number one, this is a huge one, proximity and convenience. People providers within a 10 to 15 minute radius from home or work. So a solution for this. Is you want to focus on high foot traffic areas near your practice, grocery stores, schools, gyms, coffee shops, anything in that area, in that radius, you want to focus on and there's a, module in the ground marketing course under the existing patient analysis. The EPA module or the EPA unit, we discussed this in depth. We dive a lot deeper on the exact radius you should be looking at for your practice. that's number one, proximity and convenience is trust and social proof. So patients choose providers recommended by friends, family, or familiar community figures, right? The solution for this would be leveraged word of mouth referrals and local partnerships to build credibility. So your favorite patients right now, the ones who talk you up, make sure they are consistently talking you up, but you want to turn them into ambassadors who can turn other potential patients into ambassadors. You want to keep this going. That's going to be social proof and you want to build trust as well. That builds a lot of trust. As we know, that's the strongest form of marketing, which is referrals, word of mouth. So that's what you want to do. You want to leverage word of mouth referrals and local partnerships to build your credibility. That's two trust and social proof. Three is immediate need versus preventative mindset. Now, some patients seek urgent solutions maybe they have tooth pain, emergencies right, things like that. Then others prioritize long term dental health, so Invisalign, cosmetic work, etc. Your solution for this is segment patients based on need and customize your approach accordingly. If you're going for emergency patients, That's what we're going to start targeting. Emergency locations, clinics, urgent cares, specific locations. If you're looking for long term, preventative, think of cosmetic, right? Or full mouth reconstruction or something else. Misalign, implants. That's where you want to start targeting. Start thinking of where that demographic probably would be. That coupled with trust and social proof and then proximity and convenience. Now we're targeting, right? We're niching down. And finally is financial concerns and insurance acceptance. So many patients choose a practice based on insurance coverage or affordability. This is not new to you. You know this. You get a call maybe a couple times a day saying, Does my insurance cover this? many patients choose a practice based on that. So the solution is Highlight flexible payment options and insurance acceptance in your marketing, and we're going to dive deeper into this. And in the ground marketing course, there's a whole section on this, on how to verbalize or enhance your vocabulary. So. You know how to respond when people ask questions like, do you accept my insurance or how much does this cost? And so forth. So identify which psychological driver fits each audience and tailor your messaging accordingly. Okay. So little do you know right now, your marketing message is tailored to a specific target audience. Is it the target audience that you want? Based on these four things, number one, remember proximity and convenience to trust and social proof three immediate need versus preventative mindset and for financial concerns and insurance and acceptance based on those four things, who do you think your marketing messaging is targeting right now? so we're going to niche down if it's the right people, perfect. We're going to continue to do that. If it's not, we need to adjust. And make sure you want to niche down to your ideal patients, who you want to continue to see forever, if you could. So now that we got that down, number one, the science behind patient behavior and decision making. We understand how the patients are going to be making decisions. Now we want to define your ideal patient persona. So a patient persona is a detailed profile of your target patient. You want to consider the demographics, behaviors, and pain points. So the steps to create an ideal patient persona, and here's where you probably want to take out your pen and paper write this down, right? And start analyzing and start defining your ideal patient persona. So step one, analyze your current patient base. Who are your most loyal and high value patients? Write that down. What age group, income level, and insurance plans do they have? Write that down. Group them. What common concerns bring them to your practice? Write that down. Okay. That's going to be huge. This is probably the biggest thing ever, because let's just say you have lot of patients, right? And you're writing it down, you're like, your most loyal and high value patients is let's say Bob and Barbara. I love them. What age group are they? Oh, they're ones in the thirties, ones in their fifties. Okay, income level. Oh, I see the income level is common. It's in the 100k to And they do have insurance too. They have PPOs. Okay, cool. Awesome. What common concerns bring them to your practice? Well, They both had initially, you know, pain or maybe they moved and then they wanted to see a new dentist. Or something, or they just had, concerns or they wanted cosmetic work done. Now you're starting to niche down, okay, where do they work? What income level? Where is their HOA? Or where do they live? And what type of apartments at the same time, wherever their hobbies are, what are they doing? Things like that, right? You're starting to live around their life. That's how you're analyzing your current patient base. Once you live around their life, they go to these grocery stores, they go here, they go here. Now we're starting to niche down. Let's focus on those locations to ground market too. So step one, most important step, analyze your current patient base. Step two, you want to research your local demographics. You can use your U. S. census data, city planning sites, or my favorite is local Facebook groups to gather insights. Just go to the Facebook group in your community. There's probably five or more. And then they even niche down on that. There's mom groups, there's athletic ones, there's ones who love recipes and stuff like that. And just in your community, niche down on that and be a part of those Facebook groups, and you're able to gain some insights on that. What are people talking about? Even if you just type in the search bar, dentist. You're able to gain a lot of insight on that. What's their concerns? What are they looking for? And things like that. And then you want to identify major age groups, household incomes, education levels, and common employment types. Always do that. Every single one of your patients, you should be able to know where they work at what type of obviously insurance they provide, but at the same time, what I recommend and in the course, we recommend this all the time. And we teach you, we give you the scripts on exactly what you should say and how to do this. So that you can get into these patients who let's just say, Oh my God, you work at the Amazon fulfillment center. It's a corporation of 000 employees or a hundred employees. And you would love to have them as your patients because their insurance is great. Yeah, we give you the script on how to ask that patient who's already a patient of yours, how you can dive deeper into their place of employment, who do you need to contact, things like that in order to go inside of the corporation become one of their main providers. So you definitely want to be asking these questions to all your existing patients already, but at the same time, this is something you want to sit down and start identifying yourself, the age groups, household incomes of your ideal patients, the education levels, common employment types, things like that. So that's step two, research local demographics. And the way you can do that is by going to Facebook groups, but us census data and city planning sites are good to Facebook groups, you're able to get a little bit more insight, casual conversations, which is what's on their mind at that time. And identify a lot of the insights that you're trying to get. So step three would be identify their pain points and decision making triggers. And this is where the Facebook groups come in pretty handy. You can see the insights. You can see what people are saying, but do they struggle with dental anxiety, busy schedules, cost concerns? Are they parents seeking pediatric care? Are they young professionals considering Invisalign? Look into this. Okay. So you want to do three things on step number two, which is number one, analyze your current patient base, who are your most loyal and high value patients, age group, income level. Step two, research local demographics. U. S. Census data, local Facebook groups, right? Three, identify their pain points and decision making triggers. Remember, we discussed what four decision making triggers are. So identify them. Identify their pain points. What are they? And then we niche down. An example of this is right here. And if you're listening to this on the podcast, great, wonderful. But when you can, look at the video version of it because this is where I'm showing you right now the examples of the patient persona. So let's just say persona number one, the busy parent, which is ideal for pediatric and family dentistry. Their ages is 30 to 45. Their lifestyle is full time working parent and their kids are aged from four to 12 pain points would be lack of time and concerned about their children's health, their dental health. So your marketing approach is this. You want to offer a convenient evening or weekend appointments partner with local daycares and schools for easy referrals. And provide family discounts, if you would like, or bundled appointments. Okay. That would be how that would look if you're dealing with a busy parent. Persona number two, the aesthetic driven young professional. They would be ideal for a cosmetic or ortho services. This is a young professional. there between the ages of 25 to 40, their lifestyle, their career oriented, active on social media, and willing to invest in appearance, their pain points. Is they want straight white teeth, but they fear high costs. So your marketing approach would be you offer interest free financing and small makeovers. Just offer the interest free rate financing, offer something bundled up. That's beautiful. A lot of the times we like to show them the big ticket price and say, Hey, this is all the discounts we're giving you. You don't need to do all that. You can just say, you're going to get this at the monthly rate. That's it. you're being efficient with your time, short, sweet, to the point brevity. And at the same time, it's appreciated by them. They're like, Oh man, I can do that. That's as much as like a gym membership or a CrossFit membership. You want to partner with gyms, salons, or coffee shops where they frequent. And you want to provide a before and after transformation and influencer collaborations. And in the course we discuss on how you can do that and influencer collaborations. And in the podcast, we discussed that if you want to type in the search bar on our website the dental marketer. org, you can type in Tyler Brady, he discusses quite a bit on how to do influencer marketing and collaborations. But that's what you want to do. You want to provide before and after transformations big time. one thing I recommend is you want to create two to three personas and align your outreach strategies accordingly. So your ideal patient doesn't mean it has to be one specific persona and one specific ideal patient and that's it. You can have multiple. and I challenge you to have three ideal patients. So one could be the busy parent, the other one can be the aesthetic driven young professional, and then the other one can be like The retired senior who is living it up in the community center, right? And you can go from there. So that's going to be step number two. So to recap, step number one is the science behind patient behavior and decision making. Two is defining your ideal patient persona, which we just did. Three is now locating and approaching your ideal patients. once you've identified your ideal audience, the next step is finding where they gather and crafting their perfect approach. You want to craft your perfect approach. So where to find different patient groups in your community. Now you can make a list and put top left patient type in the middle, where to find them and then on the right best approach. if you want, you can look at my, screen and I have that right here. So the patient type is parent with young kids. You can find them in schools, daycares, pediatrician offices, kids, sports events, ice cream shops specific gyms, just for children, like jamboree and things like that, et cetera. And your best approach could be, you can offer a free comprehensive exam. You can offer something as like a free consultation. You can have signup sheets for parents. You can offer, Hey, come in your first visit a tour for free, right? You can create an event just for the parents to tour everything, do something amazing for the children. That would be your best approach. Patient type. Young professionals, where to find them, gyms, coworking spaces, networking events, coffee shops. You want to go to specific events. If you're looking at the chamber of commerce on the calendar, you can see specific events that people are a part of your community throws specific things for them. A lot of apartment complexes, humongous apartment complexes, throw events every single month for people like a wine and cheese type of thing or anything like that. You can be a part of that. And honestly, your best approach is promoting teeth whitening. That has been incredible. Promoting teeth whitening, or if you want Invisalign specials as well. Patient type, seniors and retirees. You want to go to community centers, senior health centers things like that. And you want to offer specific things, right? Mainly what we've seen is they have a lot of questions specifically. About not just insurance, but what's covered, what's not, they will have insurance questions. And so we will dive much deeper, maybe multiple episodes on seniors it's an incredible patient base we forget sometimes that, they're the ones who are learning the quickest, the internet, and they're using it the most. And at the same time, they are excited to receive emails and so much more. So if you're at senior events, senior centers, and things like that, independent living facilities, all you really have to do at those. When you're speaking to them, if you're doing like a booth and a luncheon or anything like that, it's just answer questions and they will sign up and they will be a part of it and they will get their families to go to, so you can do free oral health workshops at these facilities. You can do implant consultations and things like that. But I'd go with, just wanting to answer questions and then you can. Understand the feel of the group and be like, okay, this is what they want. We're going to offer that, or maybe they don't want anything. They just need work done. And then you want someone to finally answer their questions. So anyways, we're going to dive deeper on seniors and later episode, emergency patients, right? You want to go to urgent cares, clinics, pain management centers. That's where you can find them and then provide specific emergency things, right? You want to partner with pharmacists, let them know, talk to them, partner with urgent cares, partner with hospitals, small clinics, things like that. Give them specific flyers if you want on the services and how you're available, what you can do, things like that. And then patient type corporate employees. You want to do HR departments, lunch and learn sessions, offices, offer insurance maximization workshops. You want to dumb it down to them, literally to where you can explain it to a third grader. That's how you want to look at it. And then you want them to be able to explain it to an actual third grader. That way, you know, that they understand the more you can educate them like that, the better, especially with corporate employees, because they have a ton of work. They're doing a lot and they just want, Hey, did I maximize it? Did I do everything I could? At the same time, I know a lot of members in the course, they do have onsite dental screenings, or they actually will go to these corporations and work on them. They have these mobile units that they can just go and do cleanings there. That is huge and helps them out a lot. And the companies absolutely love that because more time there is better for the corporation than, you know, less time out and about. Scheduling and then having be out, So if you can offer that, that's awesome. like I said, we dive deeper into that as well in the course. Now, you want to strategically choose locations where patients already gather rather than trying to bring them to you. Okay? So if they're already there, strategically choose that location. I'll give you an example. There's a pretty big hotel. Let's just give a name, right? Let us say the Hyatt or Marriott or something like that. Right. And they have quite a bit of employees and instead of you trying to go after, Oh, Hey, me go just for the front office. Hey, let me go for the maintenance, signatures, housekeeping. They actually have team meetings early in the morning, monthly team meetings. And believe it or not, they will allow you to come in, set up your booth and have speaking time. that meeting with everyone watching you. And so that's your time, And that is a good example of you're choosing a location that offers insurance, that offers good benefits to their employees and things like that. And. You're choosing locations where patients are already gathered, rather than you're trying to bring them to you individually and just handing out your flyers, you're being strategic, right? And then one of the last is number four, creating a targeted ground marketing approach plan. So now that you know who you're targeting and where to find them, let's just say it's the mother, right? With the kids or it's the young professional. Now you know where to find them. You need a systematized approach. Okay. So there is a pre visit strategy. You want to establish credibility first, right? You can either do that by connecting on LinkedIn or local business networks before showing up. That's why sometimes I do recommend joining the chamber of commerce or the rotary club, but it's not necessary in the course. We teach you how to, be a part of the chamber of commerce and other events without actually joining the chamber of commerce. So you don't have to pay that fee, it does help. if you are. Because you're able to be a part of specific networking events. Now that's one thing you can do. You can also send an email or letter of introduction of your practice before visiting businesses. This works sometimes. I have yet to do this, but I added this in here in this episode because I know some of the members do it. For specific corporations and it's helped out tremendously. So go ahead and do that if you like. I know it's specific corporations. we actually in the course we give you the template. We give you the whole script on what to say in the email and then boom, you can just put your name and send it. But like I said can do that or can find a common contact who can introduce you, right? Mutual connections. That is the best thing. That is what I normally do find a common contact, mutual connections, and that equals trust, right? You call the location. Hey, one of your patients just came into our practice and, you know, I had a couple of questions and. They are like Cause you're calling the HR department. Is everything okay? What, What happened with that person? Oh, no, they're just saying how much they love it there. They love you. And we love them as a patient as well. And I was just wondering, is there any way we can kind of, offer more specific benefits and special offers for the employees there? mean, We love you guys. We love employees that you have. And boom, you're able to get in there, right? And offer more. But that is because you have a common contact who can introduce you. Technically, the person didn't even introduce you. You just have a common contact. And that's what I utilize. I'm just like, hey, you work at this location? Perfect. Is it okay if I call the HR department or, you know what I mean? And let them know. And nine times out of ten, the patient who's already an existing patient will tell you sure, you can go ahead. I mean, I have nothing to do with it. And then just go ahead and call. And then you're able to get in. So perfect. That's a pre visit strategy, right? And then the perfect first interaction you want to approach without being salesy. So that's A. A is the pre visit strategy. B is the perfect first interaction. You want to keep it casual and conversational, not sales pitchy. I can't express to you how important this is. Keeping it casual, Almost like you're talking to a friend. Not overly casual, but casual in the sense of you're now walking in there with everything in your hand and you're not on the phone call. like you're reading something from a script, although you might be reading something from a script. You just want to keep it casual, offer something of value up front, And then use social proof. You know, We worked with other businesses and we've helped their employees and patients. We would love to support your team too. You can use social proof in the sense of, you know what, every month we partner with a fitness facility. And this month we would love to partner with you guys. We saw incredible results for our patients the employees or the clients or the members in. 24 hour fitness. And we really wanted to partner up with LA fitness now, because that's just been a request and you have something every month that we can be a part of? boom, they're going to say, yeah, we do. We have something that you can be a part of. Wonderful. How does this work? And then you can continue with them. Never start with. And this is a humongous pro tip and you hear this all the time and you've probably done this, I've done this So never start with, Hey, we'd love it if you send referrals our way. So you're going in, dropping off flyers to the perfect location that you want your ideal patient to come from. And you're like, hi, I'm the new dentist down the street. We'd love it if you send referrals our way. That does nothing. Maybe one in a million times it might get you a referral here and there, but that's it, just know as you're the person who's asking for something. So start by offering something first. And then see follow up system. I cannot tell you how important following up is. And I discussed this in the previous episode. I mentioned this is probably where you either gain or lose the most potential patients, new potential patients. Most people won't book immediately. They need reminders and touch points. So you want to immediately follow up same day, send a personalized message, thanking them for their time. Everybody you meet at an event, you just dropped off something, you introduced yourself in the sense of you're going to go be a part of their event. You dropped off a signup sheet. just follow up immediately that same day. more than likely the person you spoke with is not one of your patients already and they can become your patient. Step two, you want to do a three day follow up, right? Provide a quick reminder about the offer, the benefits. And then you also want to follow up again with that. If they haven't booked, want to offer a limited incentive. month our free whining is ending, and I noticed there's only five more days left, or we have five free whining sessions left. We'd love to save one for you, things like that. Right. And we're going to dive so much deeper, multiple episodes on how to follow up specifically. But in the ground marketing course, I give you the breakdown, I give you the scripts. I give you templates, everything on exactly how to follow up, how many days you should wait, how many months, if so. And what to do and what to say in each of them, but remember 80 percent of conversions happen after five to seven touch points. So keep nurturing leads, always keep nurturing leads. So a final thoughts you want to have a targeted strategic ground marketing plan, That is the key to success. So a step by step summary for success. And in this episode is number one, you want to understand patient behavior, identify what drives decision making and we discussed that right. Convenience, cost trust, create clear patient personas, define who you want to attract, and then define their pain points. Get those two crystal clear. Three, locate the right places. Be where your target audience naturally gathers, but be there consistently. Don't just be there one time and that's it. Be there as much as you can for as long as you can. Locate the right places. Four, use a systematic approach. Have a pre visit strategy, an engaging first interaction. And a structured follow up. So when ground marketing is done strategically, it builds sustainable, high value patient pipelines without relying on expensive ads. Identifying your audience is the most critical step to making your efforts pay off. So that's what you want to do. First and foremost. Okay. So thank you so much for tuning into this episode. I hope it helps. I'm excited to see you continue to skyrocket on your ground marketing journey. If you have any questions or concerns, please feel free to reach out You can email me, you can find me at Michael at the dental marketer dot site. That's the email. Or you can just go on the website, the dental marketer. org and fill out. One of those follow up forms, but the best way to reach out to me is if you are part of the ground marketing course, which I'm going to put a link to it in the show notes below, it's going to be the first link in the show notes below. I mean, We have live office hours like this. You're able to engage with me, talk with me. It's like a mastermind session. At the same time in there, you're able to see all the strategies, all the scripts, all the templates, all the workshops. You even see real life examples of me. I hide the camera or I'm on the phone. Doing these strategies and you're able to see it work in real time, exactly how it's supposed to be. so definitely join the ground marketing course. I'd love to see you in there. I'd love for you to be a part of it so you can start attracting new patients, but at the same time, become the go to practice in your community and build these incredible local partnerships And that's what we're going to be discussing in the next episode, building local partnerships that matter. So thank you so much. And I'll talk to you soon.

Preventing the Great Escape. Training has been stalled with sports obligations and weather. A day trip to the Western Va Sportsman Show and a story about Dec 5th 2003.

Preventing the Great Escape. Training has been stalled with sports obligations and weather. A day trip to the Western Va Sportsman Show and a story about Dec 5th 2003. Learn more about your ad choices. Visit megaphone.fm/adchoices