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Hello Colorado Rapids fans. This week on Holding The High Line, it's Darren Yapi Hour! Matt and Mark break down that great 3-2 win over San Diego FC. The guys give Chris Armas and Yapi praise. How was the 4-4-2 and what were its permutations? Who else stood out? Was this chaos ball? Also, Sam Vines and Ted Ku-DiPietro made strides. What a bounce back performance and win. Also, Djordje Mihailović wore the captain's armband for the first half. We again discuss the winger depth chart and what Ku and Kamani Stewart-Baynes are doing. The guys preview Houston Dynamo and analyze what's gone wrong for Jack McGlynn and company. Oh, and Chicago Fire are being a meme. We try to make sense of it. Stay classy, Colorado Rapids Syria.
Turško gradbeno podjetje Yapi Merkezi, ki opravlja večino del na drugem tiru, ima blokirane račune, plače delavcem zamujajo, prav tako plačila podizvajalcem. To je le še ena v nizu težav, s katerimi se soočajo tako delavci kot podizvajalci pri ključnem infrastrukturnem projektu pri nas. Bo zato prišlo do še enega podaljšanja rokov? Ostali poudarki oddaje: Slovenske železnice prevzemajo tudi drugo polovico avtobusnega prevoznika Nomago Kmetijske organizacije prekinjajo sodelovanje v delovnih skupinah o novi zakonodaji; ministrica Čalušić presenečena Rusija in Ukrajina druga drugi očitata napade na civilne cilje; Kijev ob tem zavrača obtožbe o napadih na energetsko infrastrukturo.
Gradnja drugega tira se vse bolj zapleta. Gradbeni podjetji v lasti turškega Yapi Markezija, ki gradita ključni infrastrukturni projekt pri nas, imata namreč blokirane račune. Več turških delavcev ob neizplačilu plač razmišlja o vrnitvi domov, podizvajalci so nepoplačani. Z njimi in dobavitelji naj bi Turki v nekaj tednih sklenili dogovore o reprogramiranju finančnih obveznosti, s Kolektorjem CPG so se že dogovorili o spremembi razdelitve del.
MEDENİYETLERİ BÜNYESİNDE BARINDIRAN BİR YAPI
Matangazo ya nusu saa kuhusu habari za mapema asubuhi pamoja na habari za michezo.
UKAR YAPI Genel Müdür: Talip Uçar by ST Endüstri Radyo
EGE BAŞKAN MÜHENDİSLİK YAPI İNŞ. LTD. ŞTİ.Proje Sorumlusu: Selami Akkaya by ST Endüstri Radyo
UKAR YAPI Genel Müdür: Talip Uçar by ST Endüstri Radyo
EGE BAŞKAN MÜHENDİSLİK YAPI İNŞ. LTD. ŞTİ.Proje Sorumlusu: Selami Akkaya by ST Endüstri Radyo
On this edition of Rapids Rant... Don Pablo recaps Colorado's come from behind victory against FC Dallas. Yapi is now a super sub. He gives an update on the playoff race in the Eastern and Western Conference. An injury update for this weekend's match. A new signing for the Rapids. And what athlete has the most power in the athlete/owner relationship? All that and more in the get back at Portland at home edition of Rapids Rant!!!
Hello Colorado Rapids fans. This week on Holding The High Line, it's the international break. Also Red's going on the engineering equivalent of international duty. The guys talk about that Darren Yapi winner among other things. Rabbi and Red banter about quidditch and soccer team names. We do Good Thing, Bad Thing, Big Thing on the win over FC Dallas. It was a lot of meh and a game of moments. Leagues Cup energy for sure for the Burgundy Boys. Then we preview the home match against Portland Timbers. That will be after the international break. Do the Timbers own the Rapids? Are they their Kryptonite along with LAFC? Or does this just come down to who the hope team is? We finish talking the Zack Steffen USMNT snub? We have partnered with BETUS. Get a 125% bonus on your first three deposits when you use our link. They are even doing Concacaf competitions now.
En el episodio de Orgasmica con Yamel Sánchez, ella comparte cómo su vida dio un giro radical cuando se mudó a Malasia, un país que le ofreció una perspectiva completamente nueva. Durante la charla, Yamel revela el origen de la idea de los condones YAPI, un producto innovador que refleja su compromiso con el placer y la inclusión. Como CEO de YAPI, ella explica la importancia de abordar el placer sexual desde una perspectiva inclusiva, especialmente para las mujeres, subrayando cómo su experiencia personal ha moldeado su enfoque hacia la sexualidad y el empoderamiento femenino. Sigue a Yamel en INSTAGRAM Japi condones en instagram Substack Yamel Sacred alquimia
Chris Armas and the Colorado Rapids keep on winning. Rafael Navarro was the star of the night with two goals. Ferreira and Musa tried their hardest to walk away with all three points for FC Dallas. Thankfully Darren Yapi came into the game and scored in stoppage time to give the Rapids the win. Join Mitchell Carroll and Duane Brown break down the game on the DNVR Rapids Postgame. An ALLCITY Network Production PARTY WITH US: https://thednvr.com/events ALL THINGS DNVR: https://linktr.ee/dnvrsports MERCH: https://store.allcitynetwork.com/collections/dnvr-locker SUBSCRIBE: https://www.youtube.com/c/DNVR_Sports Coach Prime wants to help you and other Coloradans be your healthiest selves as the Chief Motivation Officer of UCHealth's Ready. Set. CO challenge. If you want to join the challenge, go to https://www.uchealth.org/readysetco Visit Your Front Range Toyota Stores at a location near you - Toyota is the official vehicle of DNVR. Rugged Road: Gear up for your next adventure with Rugged Road Coolers - Your ultimate outdoor companion! Head to http://ruggedroadoutdoors.pxf.io/ALLCITY and use code DNVR for 10% off! Download the Gametime app, create an account, and use code DNVR for $20 off your first purchase. Terms apply. Check out FOCO merch and collectibles here https://foco.vegb.net/DNVR and use promo code “DNVR10” for 10% off your order on all non Pre Order items. Exclusively for our listeners, Shady Rays is giving out their best deal of the season. Head to https://shadyrays.com and use code: DNVR for 35% off polarized sunglasses. Try for yourself the shades rated 5 stars by over 300,000 people. When you shop through links in the description, we may earn affiliate commissions. Copyright Disclaimer under section 107 of the Copyright Act 1976, allowance is made for “fair use” for purposes such as criticism, comment, news reporting, teaching, scholarship, education and research. Fair use is a use permitted by copyright statute that might otherwise be infringing.
Colorado Rapids beat Toluca to move on to the quarterfinals of Leagues Cup. Rafael Navarro, Djordje Mihailovic, and Darren Yapi were all key contributors in to Chris Armas' squad. Toluca started off with stars Alexis Sanchez and Jesus Gallardo on the bench but when the game got tough the Diablos brought them on. What can we expect in the match up coming up against Club America? Join Duane Brown, Mitchell Carroll, and Yahir Vazquez as they break it all down on todays DNVR Rapids show. Intro - 0:00Starting lineup breakdown - 3:51Crowd was buzzin all night! - 12:40Goal against was Mitch's fault - 18:30Things start to turn around - 20:20Players of the game - 30:00Moment of the game - 46:10Flowers of the game - 50:20Score predictions - 57:40 ALLCITY Network Production Indeed: listeners of this show will get a $75 SPONSORED JOB CREDIT to get your jobs more visibility at https://indeed.com/allcity. Terms and conditions apply. Need to hire? You need Indeed. PARTY WITH US: https://thednvr.com/events ALL THINGS DNVR: https://linktr.ee/dnvrsports SUBSCRIBE: https://www.youtube.com/c/DNVR_Sports Coach Prime wants to help you and other Coloradans be your healthiest selves as the Chief Motivation Officer of UCHealth's Ready. Set. CO challenge. If you want to join the challenge, go to https://www.uchealth.org/readysetco Visit Your Front Range Toyota Stores at a location near you - Toyota is the official vehicle of DNVR. Let's level up your nicotine routine with Lucy. Go to https://lucy.co/rapids and use promo code RAPIDS to get 20% off your first order. Lucy offers FREE SHIPPING and has a 30-day refund policy if you change your mind. Head to https://factormeals.com/dnvr50 and use code dnvr50 to get 50% off. Rugged Road: Gear up for your next adventure with Rugged Road Coolers - Your ultimate outdoor companion! Head to https://ruggedroadoutdoors.pxf.io/allcity and use code DNVR for 10% off! Download the Gametime app, create an account, and use code DNVR for $20 off your first purchase. Terms apply. Check out FOCO merch and collectibles here https://foco.vegb.net/DNVR and use promo code “DNVR10” for 10% off your order on all non Pre Order items. Exclusively for our listeners, Shady Rays is giving out their best deal of the season. Head to https://shadyrays.com and use code: DNVR for 35% off polarized sunglasses. Try for yourself the shades rated 5 stars by over 300,000 people. When you shop through links in the description, we may earn affiliate commissions. Copyright Disclaimer under section 107 of the Copyright Act 1976, allowance is made for “fair use” for purposes such as criticism, comment, news reporting, teaching, scholarship, education and research. Fair use is a use permitted by copyright statute that might otherwise be infringing. bet365: Go to https://www.bet365.com/olp/open-account?affiliate=365_02162536 or use code DNVR365 when you sign up! Must be 21+ and physically located in CO. Please gamble responsibly. If you or someone you know has a gambling problem and wants help call or TEXT 1-800-GAMBLER Circa Sportsbook: Circa | Sports® bets can only be made while physically located in the state of Colorado. Must be 21 or older. All rights reserved. Circa | Sports Colorado encourages you to gamble responsibly. Gambling problem? Call or TEXT 1-800-GAMBLER or visit problemgamblingcolorado.org
Hello Colorado Rapids fans! This week on Holding The High Line, the vibes are back. We look back of a Rapids 4th of July win over Sporting KC and Sunday Night Football against St. Louis CITY FC. We discuss Oliver Larraz and Darren Yapi scoring their first MLS goals. Michael Edwards got his first MLS start. All three were a vibe. Cole Bassett and the offense were cooking. The team controlled two games. There's still some defensive mistakes and concerns. Besides Yapi Hour, we talk international football. The Euros are going. Canada are out of Fight Club (I mean Copa America). Then there's Djordje Mihailović making the USMNT Olympic roster but Cole Bassett missing out. We finish out with Ask HTHLs on the international window, Edwards, Moïse Bombito, and more. We have partnered with BETUS. Get a 125% bonus on your first three deposits when you use our link. They are even doing Concacaf competitions now.
Chris Armas and the Colorado Rapids beat down ST. Louis SC for the second time this year. Djordje Mihailovic was not available after too many yellow cards, but it didn't make much difference thanks to Cole Bassett's great performance. Kevin Cabral, Jonathan Lewis, and Darren Yapi all joined in on the goal-scoring fun as well. For Darren Yapi it was the first goal of his career. Join Mitchell Carroll, Duane Brown, and Yahir Vazquez as they break it all down today. An ALLCITY Network Production Indeed: listeners of this show will get a $75 SPONSORED JOB CREDIT to get your jobs more visibility at https://indeed.com/allcity. Terms and conditions apply. Need to hire? You need Indeed. WATCH THE RAPIDS ON ALTITUDE: https://www.fubotv.com/dnvr - Start your free 14-day trial and receive 15% off your first month! PARTY WITH US: https://thednvr.com/events ALL THINGS DNVR: https://linktr.ee/dnvrsports SUBSCRIBE: https://www.youtube.com/c/DNVR_Sports Visit Your Front Range Toyota Stores at a location near you - Toyota is the official vehicle of DNVR. Let's level up your nicotine routine with Lucy. Go to https://lucy.co/rapids and use promo code RAPIDS to get 20% off your first order. Lucy offers FREE SHIPPING and has a 30-day refund policy if you change your mind. Levello Construction - call 303-578-8551 to get your quote in under a minute and tackle those claims together. WATCH THE RAPIDS ON FUBO: https://www.fubotv.com/dnvr - Start your free 14-day trial and receive 15% off your first month! Head to https://factormeals.com/dnvr50 and use code dnvr50 to get 50% off. Download the Gametime app, create an account, and use code DNVR for $20 off your first purchase. Terms apply. Check out FOCO merch and collectibles here https://foco.vegb.net/DNVR and use promo code “DNVR10” for 10% off your order on all non Pre Order items. Exclusively for our listeners, Shady Rays is giving out their best deal of the season. Head to https://shadyrays.com and use code: DNVR for 35% off polarized sunglasses. Try for yourself the shades rated 5 stars by over 300,000 people. When you shop through links in the description, we may earn affiliate commissions. Copyright Disclaimer under section 107 of the Copyright Act 1976, allowance is made for “fair use” for purposes such as criticism, comment, news reporting, teaching, scholarship, education and research. Fair use is a use permitted by copyright statute that might otherwise be infringing. Learn more about your ad choices. Visit podcastchoices.com/adchoices
How transformative can employee training be for your practice? In this episode of Dental Drill Bits, Michael and Sandy delve into the critical role of structured training programs and their immense benefits on profitability, employee satisfaction, and patient care. Sandy illuminates the stark contrast between trained and untrained employees, revealing how targeted investments in specialized programs can significantly enhance your practice's performance and efficiency. The duo also shares a wealth of practical advice on implementing effective training within your office, covering everything from verbal skills and role-playing exercises to comprehensive onboarding protocols. Sandy makes a compelling case for the necessity of consistent training, emphasizing how it leads to predictable outcomes, boosts employee retention, and propels overall practice success. They remind practice owners that despite budget challenges, investing in training is pivotal and suggest starting with free resources like podcasts to begin the journey toward excellence. What You'll Learn in This Episode: How structured training programs boost profitability and employee satisfaction. The significant differences between trained and untrained employees. Practical steps for effective employee training within a dental office. The long-term benefits of consistent training and its impact on practice success. How to utilize free resources like podcasts for initial training investments. Ready to elevate your dental practice through strategic training? Don't miss out on this episode of Dental Drill Bits! Sponsors: Elevate Patient Care with Automation: Are you looking for dental software that puts your patients first? From online scheduling to online forms, patient communication, and office coordination – Yapi simplifies every step of the patient experience. Find out more here, and be sure to mention Dental Drill Bits for a special offer! https://yapiapp.com/ Mentions and Links: Events: Front Desk Pro - Friday, August 23rd - Boston, MA - Use Promo Code: Secret Sauce Community/Groups: Dental Gumbo Group Products: CEREC
How can your front desk team transform every call into a positive patient experience? In this episode, Sandy draws from her recent speaking engagements at the Delivering WOW Summit to uncover key strategies for top-notch front office communication. She also previews her upcoming seminar, Front Desk Pro, set to take place in Boston on August 23rd, revealing the secrets to boosting front office performance. Michael and Sandy tackle real-world phone interactions, from handling insurance queries to managing cancellations, ensuring that your front desk makes a lasting impression. But it's not just about what you say; it's also about how you say it. This episode underscores the critical role of tone, verbal skills, and intuitive call handling. Sandy shares practical advice on avoiding the pitfalls of sounding robotic and burdening patients with unnecessary tasks. With actionable tips and relatable scenarios, this episode is a must-listen for any practice aiming to elevate their front desk etiquette and foster a welcoming, efficient environment for every caller. What You'll Learn in This Episode: How to handle common phone interactions effectively in your practice. Techniques for making a positive first impression over the phone. The do's and don'ts of discussing insurance with patients. Strategies for dealing with appointment cancellations smoothly. The importance of tone and verbal skills in patient communication. How to implement a call-handling system to avoid common pitfalls. Ways to promote your practice during phone calls. Ready to transform your front desk team's phone skills and enhance your dental practice's first impressions? Tune in to today's episode! Sponsors: Elevate Patient Care with Automation: Are you looking for dental software that puts your patients first? From online scheduling to online forms, patient communication, and office coordination – Yapi simplifies every step of the patient experience. Find out more here, and be sure to mention Dental Drill Bits for a special offer! https://yapiapp.com/ Mentions and Links: Events: Front Desk Pro - Friday, August 23rd - Boston, MA - Use Promo Code: Secret Sauce Delivering WOW Summit Community/Groups: Dental Gumbo Group Insurance Companies: Cigna Brands: Baskin-Robbins
How can cutting-edge technology streamline the entire patient journey in your practice? In this episode, Michael and Sandy sit down with Dr. Gina Dorfman, the visionary founder of Yapi, to explore how this comprehensive dental software solution is transforming the industry. Dr. Dorfman passionately discusses the latest Yapi updates, such as a sleek new interface, enhanced appointment reminders, and innovative tools like insurance verification, credit card processing by text, and two-way patient texting. Each feature is designed to streamline practice management, improve patient care, and boost the efficiency of your front office. But that's not all—Dr. Dorfman shares her broader contributions to the dental community, including her active involvement in the Dental Gumbo Facebook group and a special offer for our listeners. Whether you're a dental professional eager to modernize your practice or someone intrigued by the latest advancements in healthcare technology, this episode is a goldmine. What You'll Learn in This Episode: What new features are included in the latest Yapi update and how they benefit dental practices How Yapi's enhanced appointment reminders and internal communication tools work The advantages of Yapi's insurance verification and text-based credit card processing How the two-way texting feature with patients can improve patient engagement Ready to transform your dental practice with the latest technology? Listen in to discover how Yapi can elevate your practice to new heights! Sponsors: Elevate Patient Care with Automation: Are you looking for dental software that puts your patients first? From online scheduling to online forms, patient communication, and office coordination – Yapi simplifies every step of the patient experience. Find out more here, and be sure to mention Dental Drill Bits for a special offer! https://yapiapp.com/ Mentions and Links: Community/Groups: Dental Gumbo Group Dentaltown Terms: SAAS Insurance Companies: TDIC (The Dentists Insurance Company) Practice Management Software: Dentrix Open Dental Eaglesoft Products/Brands: Invisalign Starbucks Amazon
Dr. Gina Dorfman, a dentist, practice owner, and entrepreneur with over two decades of experience, has made significant contributions to the field of dentistry. After graduating from the University of Southern California with a degree in Biochemistry in 1996 and completing her dental training in 2000, she opened her practice near Los Angeles, California. Despite the challenges of starting in a saturated market, Dr. Dorfman successfully expanded her practice to multiple locations, gaining unique insights into efficient practice management and team dynamics. She is a recognized speaker and author dedicated to advancing dental education and collaboration. Dr. Dorfman's commitment to continuing education and her passion for technology led her to co-found Yapi, a dental office communication and automation software. Outside of her professional endeavors, she enjoys hiking, reading, and spending time with her family and their Poodle, Flash.
What is the KEY role front office staff play in a successful dental practice? In this episode, we dive into office management with Michael and Sandy. A conversation taking you behind the scenes of Sandy's recent Front Desk Pro and upcoming office management training seminar, this episode underscores the vital role live training and phone skills in your office. Sandy gives us an in-depth look into the weighty importance of answering calls professionally and demonstrating empathy. The strategic approach to scheduling appointments is another element under the spotlight in this discussion. The duo also delve into the significance of having front office staff who are well-versed in the services a dental practice offers, the proper use of verbal skills, and how online scheduling can take your practice to a new height. So get ready to broaden your horizon in office management and enhance your dental practice to its utmost potential. What You'll Learn in This Episode: The benefits of live front office training in the dental industry. Strategies for effective and professional call answering. The importance of empathy in patient communication. Tips for efficient appointment scheduling. The role of service knowledge in front office management. The impact of effective verbal skills on patient experience. The value of online scheduling for improved efficiency. Don't forget to tune in and participate in this discussion, as you won't want to miss these tips on improving your dental practice's front office operations! Sponsors: Elevate Patient Care with Automation: Are you looking for dental software that puts your patients first? From online scheduling to online forms, patient communication, and office coordination – Yapi simplifies every step of the patient experience. Find out more here, and be sure to mention Dental Drill Bits for a special offer! https://yapiapp.com/ Mentions and Links: Community/Groups: Dental Gumbo Group Events: Front Desk Pro Seminar November 15th, 2024 Establishments: French Quarter Ritz Carlton Brands/Products: Ford Explorer Zoom Whitening Services: CallRail TV: Saturday Night Live
What really makes or breaks a well-functioning team? Buzzing with insights and real-world advice, we lay bare an indispensable component of business success – Regular one-on-one meetings. Dive into this episode with Sandy and Michael as they unfold the multiple layers of importance these interactions hold. From honing effective communication, fostering deeper relationships, to inciting recognition and personal growth among employees, the effectiveness of these conversations shapes the dynamics of your business. We delve into the significance of timely issue resolution, personalized training initiatives, and making room for these indispensable meetings. Discover how the simple act of note-taking and regular, thoughtful interactions, pave the way for a more harmonic and productive work environment. You'll want to take notes as we dissect the critical role one-on-one sessions play in cultivating a positive practice culture and perpetuating employee satisfaction. What You'll Learn in This Episode: Why one-on-one meetings are crucial and how they can build stronger relationships Importance of addressing issues promptly The impact of regular interactions on the productivity How personalized training can enhance employee satisfaction Ways to effectively schedule and conduct one-on-one meetings. Be sure to tune into this eye-opening episode to equip yourself with the indispensable tool that a successful business runs on. Remember, one-on-one meetings could be the missing piece in your business' success story! Sponsors: Elevate Patient Care with Automation: Are you looking for dental software that puts your patients first? From online scheduling to online forms, patient communication, and office coordination – Yapi simplifies every step of the patient experience. Find out more here, and be sure to mention Dental Drill Bits for a special offer! https://yapiapp.com/ Mentions and Links: Community/Groups: Dental Gumbo Group Events: Front Desk Pro Seminar April 19th, 2024 Brands/Products: Apple Watch People: Dr. Westerman
Are we becoming slaves to our screens even at the workplace? In this engaging episode, Michael and Sandy delve into the impact of screen time at the workplace, particularly assessing the effect of devices like Apple watches, Fitbits, and cell phones. Taking a hard look at the addictive demands of these technologies, they explore how their constant use can compromise individual productivity and professional etiquette. They zoom into the healthcare field, using dental practices as a case study. Here, Sandy exposes the reality of enforcing phone policies in an environment where personal rights, patient care, and legal considerations such as HIPAA compliance dance a precarious dance. As they shed light on instances of phone misuse, a critical need for clear and enforceable guidelines comes to light. The episode serves up insights on striking the right balance, creating an environment where technology empowers workers without becoming a distraction or liability. What You'll Learn in This Episode: Exploring the addictive nature of digital devices in the workplace How to set clear and enforceable device usage guidelines in a professional setting Analyzing the challenges and potential liability arising from device misuse in healthcare settings Understanding the fine line between enforcing rules and respecting personal property rights The importance of effective communication in setting device usage boundaries Don't miss out on this insightful discussion! Hit the play button and learn how to control technology, not letting it control you or your team! Sponsors: Elevate Patient Care with Automation: Are you looking for dental software that puts your patients first? From online scheduling to online forms, patient communication, and office coordination – Yapi simplifies every step of the patient experience. Find out more here, and be sure to mention Dental Drill Bits for a special offer! https://yapiapp.com/ Mentions and Links: Community/Groups: Dental Gumbo Group Brands/Products: Garmin watch Apple watch Target Fitbit Samsung
Have you ever wondered how to properly compensate your team, especially during training sessions and lunch meetings? This enlightening episode explores just that. Michael and Sandy navigate the often-overlooked aspects of employee payment, emphasizing the importance of understanding labor regulations and treating staff equitably. Learn from the friendly banter as they share personal insights – both from an employer's perspective and from a viewpoint of ethical responsibility. Discover how setting clear terms during hiring can result in beneficial outcomes for both parties involved. The duo also brings to light situations where employers are obliged to cover training expenses and underlines the necessity for transparent communication surrounding matters of monetary compensation for additional training. What You'll Learn in This Episode: The importance of compliance with labor regulations Strategies for negotiating lower rates for different tasks Setting clear terms during the hiring process Obligation of employers to cover training expenses The importance of transparent communication regarding compensation Don't miss this must-listen episode that unravels the nuances of staff compensation and inspires with valuable insights and real-world examples. Sponsors: Elevate Patient Care with Automation: Are you looking for dental software that puts your patients first? From online scheduling to online forms, patient communication, and office coordination – Yapi simplifies every step of the patient experience. Find out more here, and be sure to mention Dental Drill Bits for a special offer! https://yapiapp.com/ Mentions and Links: Community/Groups: Dental Gumbo Group Events: Front Desk Pro Seminar April 19th, 2024 Brands/Products: Oral-B Chick-fil-A CBS The Ritz-Carlton Services: Cedr HR Solutions Organizations: U.S. Department of Labor
On this episode of Rapids Rant... It's the week 4 MLS review. Don Pablo takes you through the 1 - 1 draw in Seattle. Is it time to talk about Yapi? How are the referees doing so far this year? And the scores from last week with an interesting thought about former Rapid Kellyn Acosta. All that and more on the week 4 MLS review edition of Rapids Rant! --- Send in a voice message: https://podcasters.spotify.com/pod/show/brightproductionsnetwork/message
Sponsors: Are you looking for dental software that puts your patients first? From online scheduling to online forms, patient communication, and office coordination – Yapi simplifies every step of the patient experience. Find out more here, and be sure to mention Dental Drill Bits for a special offer! https://yapiapp.com/ Still wondering what makes a great front desk team at your dental practice? We're back this week to delve into the multifaceted world of front desk duties, shedding light on tasks that keep your favorite dental practice buzzing with organized, professional energy. We highlight how this vital team scales their workload according to patient inflow, adapting to increased pressures, and strategically splitting tasks among themselves to ensure that no detail, however minute, is overlooked. In a world increasingly digitized, we're making a compelling argument about the unmatched importance of a human presence at the front desk, weaving in discussions about financial targets, appointment scheduling, and making the most out of open time slots. Amidst the varied roles a front desk team undertakes, we stress the paramount importance of organizational tools like procedure manuals, detailed inventories for each department, and individual statistics that help hold the team accountable and on track. What You'll Learn in This Episode: The importance of human presence at your front desk How front desk teams manage increasing workload as patient inflow grows The significance of office goals and financial targets in managing practice operations The necessity for organizational tools like procedure manuals and detailed inventories Why keeping track of individual statistics are vital for the team's overall productivity The advantages of implementing an efficient recare system and confirming patient appointments Ready to unlock the mystery of what happens behind the dental front desk? Listen in to learn the ins and outs of keeping your schedule full!
The Colorado Rapids have completely revamped their team. Players like Zack Steffan, Djordje Mihailovic, and Sam Vines have made their way to Colorado to try and compete for an MLS Cup. Now that there could be another piece joining the squad soon. Lamine Diack of Nantes has been linked heavily with the Rapids by MLS insider Tom Bogert. Is he the right guy to take over the six role from Jack Price? The fellas also discuss why its okay to be hyped for Yapi this upcoming season. Join Yahir Vazquez and Duane Brown as they break it down on today's show. An ALLCITY Network Production WATCH YOUR FAVORITE TEAMS HERE: https://www.fubotv.com/dnvr PARTY WITH US: http://bit.ly/3D9aqH1 ALL THINGS DNVR: https://linktr.ee/dnvrsports SUBSCRIBE: https://www.youtube.com/c/DNVR_Sports Go watch the Broncos at Circa Las Vegas with DNVR: https://thednvr.com/event/dnvr-broncos-x-circa-las-vegas-road-trip/ Head to https://factormeals.com/dnvr50 and use code dnvr50 to get 50% off. Pick up your Primo Hoagie here: https://ownaprimo.com/?utm_source=google&utm_medium=cpc&utm_campaign=testhttps://ownaprimo.com/?utm_source=google&utm_medium=cpc&utm_campaign=test Visit https://www.breckenridgedistillery.com/bourbon-of-denver-broncos/ for your chance to win Breckenridge Distillery prizes AND Broncos tickets!! Download the Gametime app, create an account, and use code DNVR for $20 off your first purchase. Use Code: DNVR for 50% off 2 or more pairs of polarized sunglasses at https://ShadyRays.com Hestra's year-round line of work gloves are great for drinking beers at a tailgate or hockey game, construction, landscaping, and any other work where you use your hands. Visit https://www.hestrajob.us and use code DNVRJOB to get 30% off your next purchase. Check out FOCO merch and collectibles here https://foco.vegb.net/DNVR and use promo code “DNVR10” for 10% off your order on all non Pre Order items. AG1 is going to give you a FREE 1 year supply of immune-supporting Vitamin D AND 5 FREE travel packs with your first purchase. Just visit https://drinkAG1.com/DNVR bet365: Go to https://www.bet365.com/olp/open-account?affiliate=365_02162536 or use code DNVR365 when you sign up! Must be 21+ and physically located in CO. Please gamble responsibly. If you or someone you know has a gambling problem and wants help call or TEXT 1-800-GAMBLER When you shop through links in the description, we may earn affiliate commissions. Copyright Disclaimer under section 107 of the Copyright Act 1976, allowance is made for “fair use” for purposes such as criticism, comment, news reporting, teaching, scholarship, education and research. Fair use is a use permitted by copyright statute that might otherwise be infringined. Learn more about your ad choices. Visit podcastchoices.com/adchoices
Sponsors: Are you looking for dental software that puts your patients first? From online scheduling to online forms, patient communication, and office coordination – Yapi simplifies every step of the patient experience. Find out more here, and be sure to mention Dental Drill Bits for a special offer! https://yapiapp.com/ Why is the front desk team so crucial to the life and health of a dental practice? How can you create a driven and dedicated team to keep the wheels of your practice rolling smoothly? Buckle up, because this episode lays out the vital behind-the-scenes work that every front office team should be performing. We unravel how a well-coordinated front desk team extends the life of a dental practice, offering invaluable patient services that soar far beyond the confines of the office. From appointment scheduling to recalling patients, Sandy provides insight into the practices of an efficient team and the common pitfalls to avoid. Discover why front desk-less offices fall short of expectations and how personalized communication wins every time. The importance of a well-organized schedule and its direct correlation with practice income is also covered. What You'll Learn in This Episode: The wide range of responsibilities of the front desk team in a dental office. The impact of personalized communication and customer service on patient satisfaction and referrals. The downfalls of a front desk-less office structure. Nailing down an effective schedule to maximize appointments and income. The importance of recall management and patient reactivation strategies. Put your practice on the path to success. Don't miss a beat of this enlightening part one! Are you ready to skyrocket your front office team? Register for the next Front Desk Pro with Sandy here! https://classicpractice.com/front-desk-pro/
This week Clint and Russ talk with Dr. Gina Dorfman the Founder of Yapi. Full disclosure that while Russ has been a long time user of Yapi and Clint is a new user of Yapi neither are paid to do this interview. We just both like Yapi a lot. We discuss with Gina the importance of doing online scheduling, online payments, and how Yapi helps integrate patient communcation and automation into your office. All of these things help give patients a better experience and help you both attract and retain them. Great and informative podcast. If you are interested in learning more about Yapi go to www.yapiapp.com.
Join this podcast's Facebook Group: The Dental Marketer SocietyJoin my newsletter: https://thedentalmarketer.lpages.co/newsletter/[Click here to leave a review on iTunes]Guest: April LeePractice Name: Flash DentspaCheck out April's Media:Website: https://www.flashdentspa.com/Instagram: https://www.instagram.com/flashdentspa/Email: info@flashdentspa.comOther Mentions and Links:University of Pittsburgh School of Dental MedicineSBA LoanJim CarreyExcite Real EstateBank of AmericaChaseWells FargoOpen DentalKasperYapiDr. Kareem OsmanPatientPopEnergize MarketingMorpheus 8IndeedProfit FirstHost: Michael AriasWebsite: The Dental Marketer Join my newsletter: https://thedentalmarketer.lpages.co/newsletter/Join this podcast's Facebook Group: The Dental Marketer SocietyMy Key Takeaways:Spending limits on bank loans can sometimes be a good thing. This may help you keep on track and not overspend in some areas!Offering incentives to other local businesses and the customers they send your way is a great way to bring in new patients!Having staff that LOVE being there is when you know your team culture is on track.Always show support and relatability to your staff and associates. They are people too, so they appreciate the personability!Make sure to read into contract terms, especially regarding termination, so you don't get stuck with a contractor you'd rather not work with!Please don't forget to share with us on Instagram when you are listening to the podcast AND if you are really wanting to show us love, then please leave a 5 star review on iTunes! [Click here to leave a review on iTunes]p.s. Some links are affiliate links, which means that if you choose to make a purchase, I will earn a commission. This commission comes at no additional cost to you. Please understand that we have experience with these products/ company, and I recommend them because they are helpful and useful, not because of the small commissions we make if you decide to buy something. Please do not spend any money unless you feel you need them or that they will help you with your goals.Episode Transcript (Auto-Generated - Please Excuse Errors)Michael: April. How's it going? Hi. April: Good. How are you doing? Thanks for having me. Michael: No, thank you for being on. We were talking a little bit before those balloons in your background have been holding up for how long? Like a month and a half?Yeah. How much did those cost?April: Uh, I bartered. Michael: Break it down at me. What'd you do in order to get that? April: I gave free whitening and I asked the balloon girl to do that for me. Michael: Did you know her beforehand or no? April: No, but she told me she did balloons and I was like, Hey, I'm having a grand opening. I don't have money, but I can do this for you.Michael: Yeah, normally. Okay, so. You went in there, asked her, or how did that work out? Like did you just ground mark it? What'd you do? Oh, April: she was a patient, um, she just scheduled a cleaning with me and, uh, she was like, I got charged $3,000 for a cleaning. And I was like, you're like, Young, like, you don't need this.Maybe like you have a little gingivitis. And I was like, yeah, we'll just do this simple cleaning. And then, she said, oh, do you know anybody who needs balloons? And I was like, oh, like what do you do? And she was like, oh, my side gig. I do like balloon for events and I'm, it's hard to give up cuz it's really good money.And I was like, Great, then. Yes. Me. Michael: Yeah. Cause they're nice and they're still holding up, you know what I mean? So you just had your opening a month ago, month and a half ago. A month and a half ago. All right. So we'll dive into that in a little bit. But before that, tell us about your past, your present.How'd you get to where you are today? April: Uh, I've been through a lot of interesting routes. So I graduated in 2017. And then I worked for a corporation. I went to Houston. So I graduated from Pittsburgh. I went to Houston, worked for a corporation. It was a chaos. And then a week after I moved, hurricane Harvey hit Houston.Yeah. So, uh, I walked into an office where there was no office manager. Uh, I had two assistants who were interns and then front desk, she quit that day. Treatment corner quit that day. because we had 40 patients. I'm a new grad and I had a molar root canal, and they put me with two interns and no manager.So I was like, I, this is horrible. Like I can't do this. And Hurricane Harvey, I took a break for like a week, um, trapped in the house. And just crying every day for a little while and I was like, yeah, this is not something that I signed up for. I don't think anybody goes to dental school to be like, I wanna war for corporation.Sounds awesome. But it's really honestly the only place they'll actually hire new grads. So I went in, dove in and decided that I. Have to be independent. So that's when I started looking at turnkey. I started asking around to see if there's anybody selling the office. And I was, um, I'm a big like. Believer in God and I was praying and fasting.Um, I think Ramadan's going on today, but um, I am a Christian and I still fast and pray, uh, just because part of being able to stay focused on God and I had a picture of my business partner. And so I reached her out on Facebook. I said, Hey, like, I don't really know you, but you were in my picture. So, can you meet?Uh, I know you graduated a year before me. We happened to go to same dental school. So she's like, sure. And then we met, and then I said, do you wanna open up an office? And she's like, no, not really for, like, maybe I'll wait two years. I'm not ready for it. And I was like, well, what if I tell you that I'm, I know how to do like the beginning stuff right now, and if we get an office, maybe we can get it together.And she's like, well, I'm not ready for it. But I, I'm open and finally found an office, someone that I work for called, like it was a connection through a connection. And then she called from Boston and um, she said, oh yeah, I'm like selling an office. I'm visiting Boston, but I actually live in Seattle and this office has been open for a year.And um, I said, Hey to my partner, Hey, do you wanna come, um, check out this office? Cause they're selling, it's only been a year open. And then we went visited, we met the doctor who owns it. she had to move because family issues. And when we bought it, we bought it in like we did the SBA loan. Cause you can't do a startup loan with them.So the only way that you could do is SBA loan. We did that and purchased a practice, started nine months out of dental school and did a partnership practice acquisition. And, um, first three months, obviously it's just like new learning stuff. Uh, we didn't have any staff we hired the first day. They all, what happened was the doctor who was in there as an associate beforehand, he was trying to buy it, but his credit wasn't good enough to get approved.So when he realized that he wasn't good enough to get approved to purchase a practice, he told the entire staff, I'm leaving. You guys need to quit because this is getting sold. And the doctor freaked out because they all quit the next day with the patients on the schedule and she had to do a red eye flight in.And we came in to just like be an assistant for her and. You know, just help her out. She had to put indeed like, can you somebody help me today? And we were hiring that day, same day the doctor was working, we're all working. And that's how it started with the first day in our new office. And, um, is hard because You really have to trust that other person. And we really had an amazing partnership of that trust. I worked two days, she worked two days, and then we both, um, worked at different places just to make our income so that we're not losing money in our office. we paid ourselves like a normal salary, like daily guarantee that other doctors would, and.After a while, I've always had a heart to grow the office, but when you're not on the same page, after about three years, me constantly pushing to say, Hey, can we grow to another office? And the other partner is not ready, then like, then I have to branch out. Mm-hmm. So when I decided that I'm going to probably be closer to my family.My family's in Florida, and then. Sell that office and start something new or keep the office, but it ended up being that I had to sell the office and move here last minute because of the whole purchasing this office and signing the lease and everything, and I couldn't do it remote anymore. Hmm. Yep. So I had a dream back in 2020 and it was like a really crazy dream.all you dreamers out there like dreams mean so many different things and some dreams you cannot forget. And this dream was, I was eating, it's just so funny. Um, I was hanging out and I saw Jim Carey and I was like, Jim Carey, like, what are you doing by yourself? You're like, really famous. Like, you're h here eating by yourself.And um, he was like, oh, no one wants to come and eat with me. And I was like, well, I'll come hang out with you. Like you're my, one of my favorite comedians. And, um, I'm just sitting there chit chatting with him in the dream. And he said, uh, yeah. Here if you have any questions, here's my phone number. And he gave me his phone number.This was May 15th, 20, right at the brink of Covid. And I woke up and I was like, what is this phone number? I was like, what is this area code? Oh, I remember the area code is 7 27. And then I look it up, I was like, 7 27 area code. And it was St. Pete. And I was like, where's that? And um, I was like, oh, it's kind of close to Tampa.It's like in Florida. What, how convenient, are the odds? And, um, I said, oh, well, Jim Carey, Florida. I just looked it up. And then boom, like May 16th, 17th was the first day he had an opening for his gallery at Ocean Gallery down SAP Beach right here. and I was like, oh, that's weird. Like, well, that's just weird, right?Mm-hmm. And, And then, so I was just like going on roaming out through the day, just kind of shocked by that dream and just walking around the park to, uh, quarantine myself from everybody else. And, I already told you, I'm a big believer in God. that 7 27, it was like written in red, which is like Jesus wrote and read in the Bible.And like when he spoke, it was always in red. And then Jim Carey initials same as Jesus Christ initials. And also he had a YouTube video that told a story about him being an artist. And he also drew a face of Jesus in the video. And I'm just like shocked by every little moment and my little crazy self still trying to like suppress it because I wasn't ready to sell my office.Then a broker called me out of nowhere from Orlando and she said, Hey, are you looking to find an office? And I was like, no, not over there. And um, I was like, how did you even get my information? And he said, oh, uh, I don't know. It's in our directories. So I realized that they're also a branch of Texas, uh, brokers and they did our first branch in.Orlando, and I've actually never reached out to them, but they happen to have my phone number and they said, um, yeah, uh, where do you wanna look? And I said, Tampa, I'm open to it. It's like a city. And then two months in, they said, Hey, are you open to going to St. Pete? Because it's really hard to find a location in Tampa.And I was like, well, Honestly, if it weren't for that dream, I probably would've said no. But because of that dream, like, fine, you can start walking. And when, um, they started looking and, uh, found a location, it was all the signs matched up. So I decided to sign and then bill this office. Michael: And now you're in the office?Yep. Okay. We'll, we'll jump into the bailout process, but let's rewind a little bit. You were in Houston and you worked as an associateship in Houston or an associate at Houston? April: So I was a partner of the business that I owned in Houston. Michael: Yes. Oh, what part of Houston or where? So, um, April: we were in Cypress, Texas.Okay. And, uh, so my bi, my business partner and I bought it together and then decided to form a partnership. we created an LLC together with our both separate LLCs. It just makes it a lot easier to keep things together so that the assets. When something happens, it doesn't hit our personal assets like that.It has to go through a company corporation that owns office. Then the other LLC that hits our DMD corporation. Then it can get our assets. So we just wanted the, that safety there. Mm-hmm. So we decided to do that and then had it for four and a half, five years. Michael: Oh, wow. Why, if you can give us some points of why it didn't work out.I mean, uh, there's, the trust is still there. I'm assuming you guys are April: still friends, right? Oh, yeah, definitely. I love her so much. Um, kind of because I signed this office and then I knew I had to go to Florida and last minute I told her, I was like, this buildup process has been so crazy that I was like, I gotta go.And then she's like, what? And then I was like, yeah, uh, I kinda literally have to go and like, Two weeks. So I handed her over and I said can you take care of it? And she was like, it was really sad cause she was crying. I was crying because she's like, it feels like we're getting through a divorce. And I was like, I know.It really is. It really, it really is because like works through such hard times together. The way that she took me on board with Oh gosh. Like she has such a big heart. Like what actually happened was I was a new grad, right? And she's already practiced a year ahead of me. When you do an S B A loan, they require you to have certain months of statement that you have enough money in your bank account to give you that loan.And my bank account was super fresh with money coming in because I was a new grad. And, um, these, this money that's sitting in there has to be proven like four months of it not changing the status. Like you're not getting money randomly gifted to you or anything like that. And I didn't have that status because I would just graduated and that made, the bank, made it so hard that I can't be on to buy this practice.But she and her husband, he had stocks that he owned. and stocks can be liquidated really quickly. And they had money cuz she's been graduated for like over a year and then, um, and it's like crude in there, it's not really been, hasn't been moving. And last minute I showed her, I was like, Hey, I only have like $32,000 in my bank account right now.They need $30,000 down for me to start. It was like a 10% of what the practice was gonna cost for us to buy. And bank was like, we're not taking that money cuz it's too fresh. Like we don't have records of like, Four months of it being stable in there and hasn't changed. And so what she and her husband ended up doing was, well, we got a wire this last minute.Like we have two days to do this and I'm trying to get gifts from my parents to get like the money or something. Cuz that's the only way that they'll allow me to have the money. Mm-hmm. If, if a gift and then you don't return it back. So she ended up just putting all that money, they liquidated it gifted to me, and then we put $60,000 down to start and they had that much trust to like the husband sold his stocks to do that for me.Mm-hmm. And like that's a whole nother level of like trusting somebody who just randomly Facebook messaged you. and then, I mean, they knew, I was like, I have this money. I just like, They're not taking it. So obviously I wire them back to them afterwards. Um, and that's how we got started. Michael: Okay. That's good.So then, I know you said you wanted to grow, but she wasn't ready. April: She said it was too much of a headache. Michael: Talk to talk to me about that. Why, why did you want to grow? Was there a. Does she want to just, um, I guess hyper focus on the current practice that she had and then build it, maybe drop insurance, all that stuff?Or was it more like you were just like, all right, we're, let's just keep going. Let's go do another one. Another one. And is that like your future too with this one? Yep. April: Mm-hmm. Oh, yeah. This, um, I finally think I've kind of solidified some of the reasons why I'm doing it. Um, I did wanna grow. I was like, Hey, can we grow to like 10 offices?And she's like, one's a lot. And she, she is like, I'm a little bit older than you. She's like four years older than me. She's like, it's a lot. she's more of an introverted personality, extrovert, but at the same time, didn't have like the A D H D, like hyper personality like I do. So like I have a lot of energy roaming around all day long.So she was like, I can't, like, This one office is enough. Mm-hmm. So, and I'm over here going like, I want like 20. So that just kind of didn't really settle with, um, that's when I, I had to, we had to realize, I was like, Hey, eventually I'll probably end up branching out or like giving, letting you take care of this entire office by yourself.Michael: Gotcha. So do you still own, uh, part or are you still a partner with the other practice or? No, it's a hu hundred percent hers. That's hers now. Okay. Gotcha. Gotcha. Okay. So then you decided, uh, let me ask you a question real quick. You said you spoke with the branch of brokers in Texas. Who are they? Uh, ex excite.Ex excite. Okay. They have a branch now in Florida. April: Orlando Uhhuh? Mm-hmm. Michael: Okay. Okay. How is it working with him? Um, April: well, the guy that I work with, he got fired, but he ended up finding my awesome space. And I was like, so that transition after he found it was like perfect. But then like that transition after was like an issue and I was like, there was a lot, what was the issue?Um, they didn't get the address right. So permitting was a little bit, I got a different address after I finished permitting. Ah, gotcha. Michael: Okay. So let, let's dive into that a little bit. Let's dive into your business like, You went with who? For a loan? April: I did Bank of America. Michael: Okay. What were the terms of that loan?April: Um, I got approved I think like $550,000. And um, I, it's like, cuz during the approval, like I still had my other office, so like they couldn't approve me for a lot because of my. guarantor part of the other office. So that's what I got so I got that loan May, 2021 and I, uh, maybe right before, but now I opened this December, 2022.Like that's how long of this buildout was, like the whole journey of itself. Um, So they told me that I just have to do like two years of just letting them see every monthly and then try to make sure I'm not failing. Mm-hmm. And also, Wells Fargo was another one that, um, I was just thinking about. Chase doesn't do startup loans, but Wells Fargo does startup loans and right when I was going between Bank of America and Wells Fargo, Wells Fargo got a lawsuit.For fraud. So I was like, well, I guess I'll go with Bank of America cuz I don't wanna really go with a bank that got, uh, lawsuit. So I just black and white. I'm a very black and white person, so I just chose Blink of America. my interest rate was pretty low. It was during Covid, so it was very low at that time, just like houses were really low.except. The whole construction part took like extremely long time. So, but I love Bank of America. Um, my guy was really great and the reason, my biggest thing I love about Bank of America was they didn't let me spend money on some of these areas that I was wanting to spend money. And it was like the biggest blessing that you can think of.Sounds weird, but they wanna make sure that they protect you from just being, sorry. Like women, we shop more than I think men. stereotypical thing, I think, don't quote me on it, but I do see a lot of women shopping a lot more and men are sitting outside, um, waiting until they're done. Um, that's how my dad did.But then when you're on a kick to spend and you're like, yeah, I bought this, bought this, and I do it myself, right? I'm like on a kick to buy Christmas presents and all of a sudden I'm spending without filtering. I, I act like I have all the money in the world, and then I spend, and then no one stopped me.Mm-hmm. But when you're on a kick to keep spending, then like Bank of America is like that. Husband's like, stop, like. No, no, like that's not a good spending, right? They're like, why are you spending this? They ask me these questions and some people have a personality of like, oh, don't ask me why I'm doing this.I'm independent. I'm on my own, like, Um, they know what they're doing. They've done this many times and they know probably why dentists, most of 'em don't go to business school and most of them like to spend and, um, we see shiny pretty things and we like it and we wanna spend it. So they put that stop on me and.They still allowed me to spend it in ways that I really needed things. So they'll just like shift the money around saying like, this is how much you can spend here. We can allocate this here and, and that will be actually good for, me able to just not overspend and then spend all my loans. Then I have to spend it out of my cash.Michael: Gotcha. So you like that, you like it when they were there telling did you go on and you're, you're kind of right. Like even I'm guilty of that. Like I'll be good at like saving and then when for some reason if I'm on a kick, I can, anybody can just, Michael, you got it. Right. What is up with that? So, uh, let me ask you, your build out, how much was that?April: My buildout was start, it started at three 10 and then it ended at. Probably, I wanna say like three 50. Okay. Michael: Talk to me about your buildout process. How, how did that go? April: Oh, it was hell. Michael: Why April: contractors don't have this thing called, Calendar. So they move it at their own free space on, I was just like, wow, like we're always on a time and dentist or like, let's get this done out, done out.we're very efficient people. Cause that's how in the clinic we are. But uh, like. I'm sure who, everybody who's renovated a house or part of whatever construction you've ever went through, know that contractors don't have a calendar. So that's the same in a dental space or a commercial space. So I kind of went through quite a bit of hell with, um, three of the contractors dropped me when I first started, so I was doing this in.Houston and I had a designer, um, their, my designer was awesome and he was getting, like, I had three contractors who I was negotiating with, and then two of 'em were non-dental and they're like, yeah, we can do it. And um, later on, one of 'em dropped me and then the other one, she was like, yeah, we can do it.And then the other guy was a dental contractor. Uh, he quoted me a lot higher, so I was a little bit hesitant. But then also he, one, he said he was gonna do the engineering and architect with his team cuz he has a whole team. Um, he doesn't have to hire an independent contractor. And then he said he was gonna do it two weeks later.my designer's like, Hey, have you heard back that if you got your engineering back? And I was like, no, not yet. I'll just give it a little bit more time. And then two weeks after, he's like, Hey, we should have heard this by now. And so I reached out to him and he's like, oh, well, because I know that you were negotiating with other contractors.I quit that process. And he tell me, and he's like, I only wanna do this if you're gonna work with me. and my designer got really mad. He was like, what the heck? He wasted a month of your time and didn't tell you. And he's like, go look for a different contractor and work with him.Found out that one of 'em that I was working with, uh, the guy who I was mainly working with got fired and she got fired and then they quoted me three times higher. At the end when they did the engineering, they hired an independent contractor for, uh, engineering. And then they were like, yeah, this is gonna be like three times more than what we initially quoted you.So that's when I was like, I've wasted so much of my time, my lease and loan. I mean lease is like the free lease is almost done, and then I have to get up and I have, I told my partner, I was like, Hey, I actually think I have to be there in person and get this going because it's been like four or five months that I've just been sitting here and not been able to do anything.So, I have to go. So that's how we had to part ways. And I had to look for a job within two weeks. Um, and I got a job last minute. Some like they needed, um, a corporation. It's a pretty good corporation actually. It's like more, it's a doctor owned and they took me on and then, I moved, I got an apartment.And this all like happened flip Floop in two weeks. Mm-hmm. I got here and started looking for like people who are dentists and said, how did you build yours out? Who's your contractor? I found a contractor, Florida's really old school, and so there's not a lot of like little like. Details to like a contract.So when I showed that to my designer, he was like, yeah, this is like not safe. Okay. So we, I hired a consultant, like a, he's also a contractor in Houston who built one of my friend's office. He consulted with my contractor and read, did the, redid the contract. Mm-hmm. Then, um, that took a while because they were not, Communicating efficiently.Cuz my Florida contractor's pretty old school. So he's like, yeah, it's just over here. And then nothing in detail really. So he's like, this is not great. So then they ended up, you know, making it a more detailed and he's a good guy. So I had known that, I would probably jump with him from the beginning.But you just met that person you don't know, you know? Mm-hmm. So I wanted to protect myself and be safe through everything. Got, I signed a contract with a contractor and then the permitting took five months. It took four. Wow. Yeah. So all this time my free lease is going and um, and now I have to pay rent and I had to talk to the landlord saying, Hey, like, I literally haven't even broke ground in this place yet.So, you know, they still, it's business, right? They still need money. So I decided to take it out of my TI money for the loan. Mm-hmm. Because I am very anti taking out my own money to run a business. That's not what my undergrad business classes has taught me. They said, use other people's money to run the business and don't take off your arm and a leg to run it.so that's why I try to stay within the amount Bank of America gave me and not have to cash out my own money. in the end I'm the one taking the toll and losing that. so. I took it out of my TI money. Obviously had to learn how to budget really well at that point. So I equipped five op ops, like all ready to go.And usually I think startups, they start at like two and then build more out. Mm-hmm. But I also had a hard time from my start, um, my first acquisition. That we were equipped for three, and every time we tried to equip for four, it was like a big block that we couldn't get past because it was like, it would have to stop our working day and we would have people coming in doing construction, and it was too much of a headache and I didn't want any of those blocks and then if I was gonna grow, so I decided to just equip all five and then try to budget it and make it work.Michael: So there's a lot going on. You mentioned, um, you hired a consultant, what was his name? Tim Nelson. Tim Nelson. And he's a contractor? April: Yeah. He builds offices in Houston, Texas. And he is, Seriously like a dad and he cares so much about me. Obviously it costs, but it's worth it, especially when I'm having a meltdown and not know my contractor terms or what should be done.Right. Because I didn't go to school for that. Mm-hmm. Michael: Can I ask how much it costs? April: Uh, it was like 5,000. Michael: Oh, okay. In total, or like per month or something? April: No, he, he just did a contract negotiation for me. He just was a consultant who contracted, who talked to my contractor to make sure everything was like all the t's across, all the dots are placed. Yeah, Michael: that's pretty helpful. That's really helpful actually. Right. Especially. April: Right. And I didn't know this town, like I was like, I don't know anybody here. Yeah. Like whatsoever. So he's at least making sure these contractors are following the rules and doing the proper things instead of, um, saying shady stuff because I don't know, and then I'm screwed over.Michael: Yeah, no, definitely, definitely. How much is your rent? April: It is about 5,000. Okay. So with the internet included? With internet included in n n N. Michael: Oh, okay. Gotcha, gotcha. Uhhuh. Yeah, yeah, yeah. So when did rent start for you, and then when did you have to, when did you officially openApril: rent? Started for me in November, of 2021. I opened December, 2022. Michael: Oh my gosh. So you've been paying rent that whole time, like with nothing, not seeing one patient. April: Yeah. But remember the guy I told you who was fired? Mm-hmm. From the brokerage? He, um, his name is Wale. He was just like the humblest guy and he got the best negotiation you can to get.Ti money. I can't remember how much t money was, but he tried to get the best space, location, everything. I really wish he finished through with me because afterwards it just got pretty bad. A little bit. Yeah. And, but he held my hand through the entire thing cuz he cared so much about me as a person.And he's like the type of person who. Cares about all his people and if you're his homie, he's like, got your back. Michael: Gotcha. Okay. Okay. So then now that you're open, what have you learned? What are you doing for marketing and advertising? What's your best roi? What systems do you utilize? Things like that. Uh, April: Startup is so hard.Like acquisition is take compared to startups. So all those people who started startups, like props to you. Um, I would say it's about 20 times harder than an acquisition. So no lie. Mm-hmm. Like acquisition, there's a reason why people try to do acquisition so they don't have to do the dirt work, but.Startup, you have to know everything. Like literally everything, nothing's set in place. Um, I'm using open dental. That's what I'm used to using in Texas. It's like a big Texas thing. Apparently it's not a Florida thing, really. Um, that's my E M R system. I use a communication system called Casper. I really like them.And, uh, I used yappy before, but Casper, um, Dr. Osman and he, I think that's Oser. Mm-hmm. Kareem the one. Yeah. He's the one who, um, got me on board. Really personable also, like, because I played around with Ypi before, they ended up having a lot of things that I needed. Um, there's just one thing I think they're working on that would make it pretty solid.and I think it was like the treatment planning part that. Other like services might have driven planning, but every other communication thing about them has been great. And then what else Michael: do I use? Are you talking about YPI right now or Casper, when every other communication. Okay. So, so I April: used the YPI before in Texas.Gotcha, gotcha. Got you. Got you. But Casper's a little bit more. Mm-hmm. Like upkept with everything. Michael: Okay, gotcha. Except for their treatment planning you said? Or you, or you like it. So they don't have it. Oh, they don't have it yet. Or April: they're supposed to bring it on this after this first quarter. So we're, we're getting there and I'm hoping that it'll be, eventually we'll get that portion.Gotcha. Michael: Okay. Okay. So you're using, what are you doing for marketing and advertising? April: Oh, I have so many marketing things right now. marketing's one of those things that it's not like you got it and you're done type of deal. I feel like you have to try every little thing based on the demographic and the region you're in to see which one works best.So initially I started, I used patient pop. To do. I used it in Texas and they were fine, but here they're really not doing anything. they're supposed to do your seo, but I haven't seen anything done. and they bind you to a contract for a year that you cannot get out of, like you cannot get out, like rent the contract a million times, cannot get out of it.So, After one year. Um, I'm done using them. And then I've also took on energized. Cause I was really desperate after being open first month for, to bring patients in cuz nobody knew we existed. Mm-hmm. And then, um, it was good for the first month. And then I was having issues for the second month and I actually contacted them saying like, Hey, this is not worth my money.so I What issues were you having? Like, nobody was showing up. Like they, they said like 50 50 was show, like 50 show, 50 no show. They're like Facebook funneling and like, um, social media funneling, but it was like 10% show maybe. And then like 90% just would, we never see them. So, but I think like after my conversation, they're working on it and I'm really hoping they're working on it.But I've had that, and I have another local guy who does Facebook funneling. He's pretty good at what he does with other clients except dental. I found out that it's the most expensive per click. Um, he's like, I don't understand why your ads are so expensive. Because he's like, I've been doing this like for all my clients, but every dental one is like per click.It's very expensive. So he's running that for me. Um, I purchased, a machine called Morpheus eight, which, so this office is not a family dentist office. It's like dental office, cosmetic driven, and it's a spa. Hmm. So I have an aesthetician. And trained her to, um, be able to do Morpheus, um, it's like a microneedling with radio frequency.And when I got the machine, they also automatically came with four months of marketing for the aesthetic part, and I'm doing Google ads. Mm-hmm. Michael: Okay. Is that working pretty well April: or. Google. So that's why I'm trying to stay out of. Facebook has a certain population and for maybe for a general practice it would be fine, but with an aesthetic practice, cosmetic driven practice, the clients are hi, like a really big hit or miss.Or they don't show. Um, most of them just don't show. And then, um, cuz they're like all price shopping and they want like, everything done for free. So I just, I think Google Ads, I'm gonna allocate that to spend on it. Uh, once my contract, um, is done with some of these companies. Got, Michael: so your contract's already done with patient pop?No. Oh no. So you're, you're still paying patient pop. Energize and a Facebook funnel guy. Yep. Oh man. How much is all that?How much is patient pop? Patient April: pop is like a thousand Michael: a month. Yeah. Okay. And then energize five a thousand a month. Uhhuh. And then the Facebook funnel guy, April: uh, he's like two grand a month. Okay, so now we are breaking it down. So it's like 8,000 maybe on marketing. Yeah, Michael: 8,000 on marketing. Okay. So then once the year's over, where do you see yourself spending saving?What are you gonna start doing more kind of thing. So April: I really start to see the value in community and getting people who are influencers in the market to come in. So we kind of. I help them out a little bit here and there and then in like, trade in with, um, their post or being able to promote us.I try to go to these events to connect because word mouth is huge and, um, especially in a small town like this, uh, like people call this a huge city, but I feel like St. Pete's pretty small. like I'm coming from Houston. Mm-hmm. So, It's also helpful coming from such a big city coming in here because in a really big city it's hard, like marketing's really hard.in a smaller city, I think it's more doable. Um, A lot of people here are like local and they're pretty like hippy. And as long as you show face and then you actually show that you're a real person, they trust and want to come. And then word of mouth. My biggest thing right now is also like I'm trying to figure out different ways to, avenues to market regarding, um, some of the people are finding us through Google.A lot of, some people are finding us through Instagram. When they would see their friend post repost, I would have events so. Not, I would have, I think I had the grand opening, so I'm having another event, uh, next month. And then just to get every other local vendors coming in to do their local thing, they got their own connections, like these business owners, and then provide the facility here, space for them to do that.At the same time, like it's just brand marketing right now at this point. And then, um, branding myself, Another thing I'm doing, which I, I'm on a kick to do it this coming week. I've had, my staff and me we're going over to salons and because salons very, they work with patients all day, people all day long touch their hair all day long.They talk about little stuff. So getting, giving incentive to those, um, People who barbers and people who cut hair to trade in for one of my service. But the service that I trade in, in for them is their lip service to their client. So I will get them in for free Botox, like, I'll be like, Hey, I'm gonna do a free Botox for you first time.Have you ever done it? Okay, we did great. If so, whoever you send over and they come here, you get like $50 off your Botox treatment. So then you send like a certain amount of people by the time you send them over and they get treatment done, then you end up having, all these covered.Then you're gonna get free Botox again. Yeah. But it's also just like bringing in traffic. Michael: Mm-hmm. Yeah. Yeah. No, a hundred percent it's scrum marketing, like, so you. The best thing to do is when you go to these places is like make it make it like tangible. So like leave a signup sheet there with them, right?Sure. So you're like, Hey, what's up man? Like, well, can I have some of your information? And then they're like, yeah, sure. Here's some of my business cards. Right? Then you're like, okay, can I give you some of our information too? And at the same time, this is what I wanted to do just for you. Right? And then you let them know.What you wanna do, your incentive and then say, here, I'll leave a signup sheet. I can come back next week for people who wrote their name and number down, I'll give them a call. Right. But it's actually like something there on their mirror where p patients are like, what? What is? And then they're like front of mind, right?They're like, oh, they're giving, you wanna sign up for this? You know, maybe give the patients an incentive too. Like, hey, everybody who comes in is like a percentage off or, I don't know, right. Something. Right. Um, makes it easier for them to refer and then makes it easier for the patient to come on into. If you wanna do that many incentives, it's April: up to you.Oh no, I, we don't have that going for our patients too right now. Mm-hmm. Like, hey, every person that you refer, you get like $50 off for your own treatment Michael: or whatever. I think that would be a fantastic, like if you guys targeted salons all next week, that'd be beautiful. Yeah, you do really good. So then one last questions I wanna ask you, April, is throughout this process from the moment, I guess you decided to leave till today.What's been some of your biggest pitfalls or fails?April: Uh, I signed a lease before I found a contractor. I. I think that was my biggest pitfall because if I have a contractor, first of all they can't gimme the price anyway because I don't have the lease signed. But it's still someone that you can have to be able to build your space cuz that wasted so much of my time and I think it took like wasted seven months of my time.Mm-hmm. And then I was able to do permitting. My other biggest pitfall. That I am coming out of is staffing. I think from the start I have a lot of expectations, not a lot. These people don't know me, who work for me, um, who sign up in on Indeed, um, to work. But people just don't wanna work anymore. And if I'm not gonna be personable with them, then they're like, I'm out.So I, at the beginning when I first opened, I had really, really, really difficult time with staff, situation. Uh, the front desk girl didn't show up for the first day open. And then my assistant, she came in saying she wants to be an esthetician, except she was doing nothing for about two weeks and I couldn't figure out what she was doing.And then I finally brought in an office manager and then office manager. When I brought her on that day, that assistant said, You know, I know you need her, but I don't work when there's a manager in the house, so I'm out. So I was just like, what kind? Like, but it's also like, I guess I was naive cuz I never had issues with staff before in my old office.But coming here, they also don't know me and they're working for me and I have to take care of my staff, and I really probably came off pretty strong and couldn't take care of them the way that they would if it was an established office and they don't have a 5 million things to do. So I finally have a staff.Who's sticking through the thicken thin. They also love being here. and that's huge. They like, They're like, it's so awesome being here. They love it. And they're like, it's fun. And I was like, oh my gosh. I'm like really thankful that you guys see me as family. And I was very transparent to them and be like, Hey, I have to make these goals.I actually don't take any money home right now. I am hustling on the side, um, going at a emergency clinic and working their, um, night shift or going on a Sunday just because I also have to pay my own bills and I don't wanna take it away from the office of starting off. That cannot provide me. Otherwise we'll be scraping pennies every day.So, um, they know that I'm also hustling. They know that I care a lot about them and just being really straightforward with them. Like, Hey, if we can't meet these goals, this is literally daily goal that I have to meet, uh, to just break even. And if not, then I can't provide you guys jobs and I would have to shut down and figure out stuff first, and then I'm hustling.And, um, that transparency with, um, I am an employer, but I don't pretend to boss him around because nobody deserves to be treated that way. Mm-hmm. Um, they just all have mutual respect for one another. And also like, understand, so training is hard at first. We all expect everybody to be trained perfectly, but that training, um, they're people who appreciate it and they're willing to learn and they get really good at it.And if they're not really good at what they do, then you shift them to a different spot in the office and do that. I wanna give jobs to people. I don't really wanna fire anybody. also if you know, not people, not everybody's good people, I also have to be really, and being able to pick up that too.But I also focus on trying to. Be in their life and be their mentor through different journeys in life, not just in the office space. So that's really built that loyalty for my staff and, um, they're willing to do everything with me. That's Michael: nice. That's really, really good. Awesome. April, thank you so much for being with us.It's been a pleasure. But before we say goodbye, can you tell our listeners where they can find you? April: Oh yeah, they can find us on Flashden Spa, F l a s h d e n t s p a, and you can email us on info flashden spa.com. And I've been actually helping quite a bit of startup people, uh, individually. So if you have questions, you can reach us out.Michael: Awesome. So guys, that's gonna be in the show notes below, like always in April. Thank you so much for being with us. It's been a pleasure, and we'll hear from you soon. April: Thank you.
Hello Colorado Rapids fans. This week on Holding The High Line, so many things happened. Rabbi and Red banter about Mark's book, Yapi to the U-20 World Cup, and DSG's redevelopment on the north side. We break down all the good, bad, and big things from two wins in California. Then we discuss the reported investigation into Max Alves being involved in a sports betting scheme. The boys discuss seriously what we know so far, what it all means, and what impact this could have for the player and the club. Then we look ahead to the Philadelphia Union game on Saturday.Holding The High Line is an independent soccer podcast focused on the Colorado Rapids of MLS. If you like the show, please consider subscribing to us on your preferred podcatcher, giving us a review, and tell other Rapids fans about us. It helps a ton.We have a newsletter. Visit our Substack page to read our content, sign up for our newsletter via email, and joining our Highliner club for $5/month or $42/year. That's the best way to support us.Find us wherever you get your podcasts. You can find a full list of pod catchers we're on with links on this Twitter thread. Our artwork was produced by CR54 Designs. Juanners does our music.Follow us on Twitter @rapids96podcast. You can also email the show at rapids96podcast@gmail.com. Follow our hosts individually on Twitter @LWOSMattPollardand @soccer_rabbi. Send us questions using the hashtag #AskHTHL.
We are back for more, giving Yapi love like we do... Seriously, don't be dumb. We traveled, but not together. Ever done a solo trip? Advice today was for 3 anonymous posts. They really get around. First: How do you handle a parent that you have never met that brings in long time pediatric patients and makes a scene? If you only work 2 days per week but a new patient calls after hours, who makes the call? Using a personal cell phone? Adulting sucks. If a parent tells their kid that they now pay their dental bill, but the kid won't pay, who is responsible?
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The Colorado Rapids are yet to win a game this season. Will Saturday be the day that the Rapids finally get a win? They are facing the Emanuel Reynoso-less Minnesota United. Minnesota is keeping their head above water without their star player. Will the Rapids need some St Patrick's day luck to get three points? Join Yahir Vazquez, Mitchell Carroll, and Duane Brown as they discuss all things Rapids. BUY TICKETS HERE: https://gametime.hnyj8s.net/c/3442941/1441544/10874 TAILGATE WITH US: https://bit.ly/3fwCPha Breck Brew Ultimate Gameday Experience: https://thednvr.com/brecksweeps/ Find the nearest Avalanche Amber Ale near you at https://www.breckbrew.com/brew-finder/ Visit https://dkng.co/DNVR to sign up for DraftKings Sportsbook using the code “DNVR” Gambling Problem? Call 877-8-HOPENY/text HOPENY (467369) (NY), If you or someone you know has a gambling problem, crisis counseling and referral services can be accessed by calling 1-800-GAMBLER (1-800-426-2537) (CO/IL/IN/LA/MD/MI/NJ/OH/PA/TN/WV/WY), 1-800-NEXT STEP (AZ), 1-800-522-4700 (KS/NH), 888-789-7777/visit ccpg.org (CT), 1-800-BETS OFF (IA), visit OPGR.org (OR), or 1-888-532-3500 (VA). 21+ (18+ NH/WY). Physically present in AZ/CO/CT/IL/IN/IA/KS/LA(select parishes)/MD/MI /NJ/ NY/OH/PA/TN/VA/WV/WY only. VOID IN ONT. Eligibility restrictions apply. BONUS bets: Valid 1 per new customer. Min. $5 deposit. Min $5 bet. $200 issued as bonus bets that expire 7 days (168 hours) after being awarded. See terms at sportsbook.draftkings.com/basketballlterms. No Sweat: Valid 1 per customer. NBA same game parlay bets only. Min 3-leg. First bet after opting-in must lose. Paid as one Bonus Bet Token based on amount of initial losing bet. Max. wagering limits apply. Bonus Bets expire 7 days (168 hours) after being awarded. Ends at the start of the final NBA game each day when offered prior to 2/16/23 @ 10PM ET. See terms at sportsbook.draftkings.com/basketballterms When you shop through links in the description, we may earn affiliate commissions. Copyright Disclaimer under section 107 of the Copyright Act 1976, allowance is made for “fair use” for purposes such as criticism, comment, news reporting, teaching, scholarship, education and research. Fair use is a use permitted by copyright statute that might otherwise be infringing. Learn more about your ad choices. Visit megaphone.fm/adchoices
In editie 47 blikken we terug op de periode Cocu: wat heeft het ons gebracht? En waarom speelt hij de laatste potjes met zeven centrale middenvelders en zonder spits? Kon het qua tgechnisch beleid na Johannes Spors nog slechter? Het antwoord is: jasicher! En: wie scout in godsvredesnaam onze keepers? We lopen minutieus de laatste tien potjes van Vitesse af, om te bepalen of we erin gaan blijven. En... Peter Bierhaus en Ferry Reurink delen sappige anekdotes uit hun prachtboek VitesseCult dat na Vitesse-PSV wordt gepresenteerd! Genieten geblazen voor iedereen met een kloppend geelswert hert!
Kwa Undani ni matangazo ya dakika 25 yanayochambua habari kwa undani zaidi na kumpa msikilizaji maelezo ya kina kuliko ilivyo kawaida kuhusu tukio au swala lililojitokeza katika habari.
Editie 46 van Hotseknotsbegonia zit tjokvol! We kieke terug, vooruut, kieke of er goeie speulers gaan komen, beoordelen het pauze-entertainment en natuurlijk is er een Vergeten Vitessenaer. Het is een positieve, feestelijke podcast (echt waar!). Die Ferry Reurink afsluit door je mee te nemen naar onze 'winterstop van de hoop'. Veel luusterplezier!Zin in een '80s-kerstfeest in Ernem?Kerst vieren op de dansvloer met o.a. Duran Duran, Doe Maar, Wham!, The Cure en Madness? Dat kan! 80's Tributeband 'Club Le Bon' speelt op 22 december in Luxor-Live. Uw podcastpresntator is daar te zien met een gitaar in zijn handen. Kaarten bestel je hier.
Leo mkutano wa ngazi za juu wa Umoja wa Mataifa kuhusu marekebisho ya mfumo wa elimu umekunja jamvi. Mmoja wa waliohudhuria ni kijana Cherinet Harifo kutoka Tigray Ethiopia ambaye katika mkutano huu ameziwakilisha nchi mbili, Ethiopia na Eritrea. Yeye msimamo wake ni kwamba, ili kutatua matatizo ya elimu, ni muhimu kwanza viongozi wafahamu matatizo yenyewe ni yapi kwa kila nchi na eneo kwani kila sehemu ina matatizo yake mahususi. Nahicho ndicho kimemleta katika mkutano huu. Kupitia makala hii, kijana huyo anaeleza changamoto zizoikabili nchi yake na nchi jirani ya Eritrea. Flora Nducha amezungumza na kijana huyu kwa kina.
Malika and Michelle talk about the advantages of automating systems in your dental office on the second episode of "Accelerating Your Dental Practice". It's important to streamline as much as possible during this staffing shortage. Scheduling, treatment planning, payments, appointment reminders and review processes can all be automated to save valuable time and money. Another bonus- most patients prefer automated systems over phone calls and physical mail! 0:22 Today's Topic 1:38 Scheduling 6:50 Treatment Planning 11:45 Patient Reminders 19:26 Online Payments 26:56 Reviews 29:40 Money and time savings 32:20 Closing words Companies mentioned: Online Scheduling: LocalMed (www.localmed.com) Flex Book (flex.dental/flexschedule) Treatment Planning: OrthoFi (www.orthofi.com) Dentrix (www.dentrix.com) Appointment and Payment Reminders: Modento (www.modento.io) Flex (flex.dental) NexHealth (www.nexhealth.com) Curve (www.curvedental.com) Yapi (www.yapiapp.com) Swell (www.swellcx.com) Birdeye (www.birdeye.com) Malika Azargoon ZarDentalConsulting.com Michelle Affanato AffinityManagement.co
It's OK to Not Be OK Episode #434 with Dr. Gina Dorfman How much do you trust your team members? Do you question their abilities, or do you find them capable? Do you delegate, or do you feel better off doing everything yourself? If there is one ingredient for success in anything, it's trust. And Kirk Behrendt brings in Dr. Gina Dorfman, co-founder and CEO of YAPI, to reveal how trusting her team at the highest level led to running multiple successful businesses. For her advice on how to build the ultimate dream team, listen to Episode 434 of The Best Practices Show! Main Takeaways: Find the right people for your practice. Share your vision with your team. Trust your team of being capable. Designate adequate time for training. Give them the right to make decisions. Quotes: “People always ask me one question, ‘How do you get all of this done?' And the secret is, I don't do anything. I just have people around me who are absolutely amazing.” (4:47—5:00) “I'm nobody without the people around me. And I sincerely mean it.” (5:18—5:24) “First, it starts with vision. If we want our people to come to work and build what we want them to build, our vision needs to trickle down to them. And we're doing a very, very bad job at doing this as a profession, as dentists, because we talk to our patients and — I mean, I get it. Throughout the day, we hear things like, ‘Doc, this tooth didn't hurt until you touched it. And nothing personal, but I don't like the dentist.' And so, what we do is we hide. We hide in our offices.” (10:46—11:27) “We tell the story to ourselves that unless we do it ourselves, no one is going to do it better than us. And even if they could, by the time I teach them how to do it, and by the time we get all the quirks solved, it's better and faster to do it ourselves. That's a bad story.” (13:23—13:50) “You [start to believe the story you tell yourself]. And you believe them so much that you keep telling those stories to yourself. And your team starts to believe those stories because they see that you have no confidence in them.” (14:12—14:24) “You have to delegate, and you have to trust your team to get the job done.” (16:32—16:39) “Dr. Howard Farran says that you have to delegate authority. And in my office, we call it a $200 decision. So, in my office, every team member has the right to make a decision. And if I lose $200 because of that decision, it's going to be just fine. The worst thing that can happen is they come to me asking questions all the time, because then I can never leave the office. How can I go to Maui for 30 days? How can I run a software company if my team cannot make decisions without me being there?” (16:41—17:24) “We're struggling to even hire people right now. But I think the fact that we are afraid to delegate, and we're doing a lot of jobs that are beyond our pay grade, I think that's a problem for us.” (17:51—18:06) “You have to have the right person with the right training. And I see it all the time. It's like, ‘Oh, well, if the hygienist has downtime, she should call the recall.' Uh-uh. No. No — not unless she has the right verbal skills.” (19:21—19:37) “How many people get to answer a phone in a dental practice before they get trained on doing that?” (20:08—20:15) “I cannot tell you how many times we've trained an entire team on how to use a software that is designed for the whole team to use while they're still checking patients and doing things. And I get it, production is important. But it's also important to delegate time to non-production, training your team to getting better.” (21:16—21:41) “When you have 20 years of people liking you, you're doing something right. I have seven associates, and all of them have been referred to me by previous associates. That's — you're doing something right. And the thing is, you train people, you share your vision, and you trust them to do their job.” (25:51—26:12) “Treat people well. Literally, when you make the people around...
De allerlaatste aflevering van het seizoen 2021/2022 met Bjorn, Tom en Wilko. De laatste aflevering met Glamping, rustactiviteit, Vitesse-AZ, AZ-Vitesse, verbouwing, trainert van ADO, Yapi, Baden, Gbric, Letsch en het mooiste en slechtste moment van het seizoen. Veel luisterplezier en vooral een heel fijne zomer gewenst en tot in augustus.
We're back this week with PART 2 of the amazing Gina Dorfman episode :) If you have not listened to Part 1 - STOP, go back- listen to Part 1 first and then come back to Part 2! You'll love it. Listen in as Gina spills more of her truth and wisdom on us.A little bit about Dr. Gina...."Dr. Dorfman graduated from the University of Southern California in 2000. She is a practicing dentist and the founder of Dentistry for Kids and Adults, a busy family practice just north of Los Angeles, CA. She is a Co-founder of the paperless dental software company, YAPI. Dr. Dorfman is also a published author and an experienced public speaker. She has contributed to many dental publications and has spoken at many live events throughout the years."Ashley Joves - IG @ashleyjovesddsGina Dorfman - IG @drginad // Website - https://ginadorfmandds.com/Little Black Dress - IG / Tik Tok/ Twitter/ Youtube - LittleBlackDressPodPrivate FB Group - Little Black Dress email for inquiries - littleblackdresspod@gmail.comCocofloss Code - LBDPOD21 - for 20% off your first order!!!
We're back! Sorry for the hiatus friends! It's been a wild few weeks! Boy do we have a treat for you today though! We have the amazing Dr. Gina Dorfman in the house! Gina has so much great information that we decided to make this a 2 part episode! Sorry to leave you hanging for another week with the rest of her great advice!Listen in as Gina spills all her truth and wisdom on us.A little bit about Dr. Gina...."Dr. Dorfman graduated from the University of Southern California in 2000. She is a practicing dentist and the founder of Dentistry for Kids and Adults, a busy family practice just north of Los Angeles, CA. She is a Co-founder of the paperless dental software company, YAPI. Dr. Dorfman is also a published author and an experienced public speaker. She has contributed to many dental publications and has spoken at many live events throughout the years."Ashley Joves - IG @ashleyjovesddsGina Dorfman - IG @drginad // Website - https://ginadorfmandds.com/Little Black Dress - IG / Tik Tok/ Twitter/ Youtube - LittleBlackDressPodPrivate FB Group - Little Black Dress email for inquiries - littleblackdresspod@gmail.comCocofloss Code - LBDPOD21 - for 20% off your first order!!!
This week Clint and Russ talk with Dr. Gina Dorfman who is owner of YAPI as well Dentistry for Kids and Adults in California. We discuss the fun of owning a dental office, hiring dental staff, working with other dentists and discussing whose dog is barking in the background.
NAKSAN'ı gerçekten YAPI-EN mi aldı Satışta 'Ali Cengiz' oyunu Okyanus Ötesi
Back before you had a chance to miss us! It's a BONUS episode, as we had the opportunity to chat with the super-exciting, Suzu Suzuki! Suzu is on an absolute tear in Ice Ribbon this year and has a big match coming up this weekend against podcast favourite Rina Yamashita. We cover a LOT of ground in this one so get comfy and enjoy! A big thanks to both Farrah and Yappy who joined in with translation and context assistance throughout. -- To find our guests on Twitter, Suzu is @ice_suzu, Yappy is @Yapi and Farrah at @farrahakase. You can stay up to date with Ice Ribbon by following @IceRibbon_eng on Twitter. To support the podcast, please do consider rating, reviewing and/or subscribing to the podcast, as well as following us on Twitter at @wrstlingpod. Find all our links at wrstlingpod.com Thanks as always to Rob Hawkins for our wonderful theme tune. Find Rob at @rob_hawkins.
Je uko kwenye mahusiano mabaya au mazuri sikiliza Relationships 101 na Diva
Dr. Gina Dorfman is a practicing dentist and the founder of Dentistry for Kids and Adults, a family practice located just a few miles north of Los Angeles. She is one of the Co-founders of the paperless software, YAPI. Dr. Gina also hosts her own dental podcast, Behind The Smiles, where she dives deep into the business side of dentistry. She's also a published author and has contributed to many dental publications throughout the years. To learn more about Dr. Gina and her topics of lecture, please visit her website, //ginadorfmandds.com/. What You Will Learn: How Dr. Dorfman started Dentistry for Kids and Adults The most important lessons Dr. Dorfman has learned through eighteen years in business Why Dr. Dorfman considers her team to be her greatest asset Common financial mistakes that Dr. Dorfman has seen dentists make Why we need to invest more in our team members Time-saving tips that help Dr. Dorfman's practice excel How to use YAPI in your dental practice How to contact Dr. Gina Dorfman Websites: //ginadorfmandds.com/ //yapiapp.com/ LinkedIn: //www.linkedin.com/in/gina-dorfman-dds-6751a725/ //www.linkedin.com/company/yapi/ Facebook: //www.facebook.com/goyapi/ Twitter: @DrGinaDorfman @yapicentral
Dr. Dorfman graduated from the University of Southern California in 2000. She is the founding and practicing dentist at Dentistry for Kids and Adults. She is a co-founder of YAPI, a dental software that improves communication between team members and patients allowing for a safer and efficient dental care delivery. She is also a published author and speaker. Dr. Dorfman loves spending every minute of her free time with her husband and their kids, Mila and Lenny.
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