Podcasts about dental business

Your dental practice feels like it's barely surviving, the team is overwhelmed, and the plan sounds logical: “Once we hire one more assistant or one more hygienist, then we'll fix the systems.” I'm challenging that idea head-on, because waiting doesn't pause the chaos. It feeds it. When we delay training, accountability, and process improvement, we create the exact environment that drives burnout, frustration, and turnover in a short staffed dental office.I walk through the cycle I see constantly in dental practice management: we hire someone, we rush onboarding, the new team member is afraid to ask questions, mistakes pile up, coworkers get resentful, and suddenly we're hiring again. The problem isn't effort, it's predictability. That's why building a systematized dental practice is not a “nice to have.” Clear expectations, simple workflows, and consistent follow-up are powerful staff retention strategies that make the day feel doable and the job worth keeping.You'll get a practical leadership playbook for what to do right now: talk to your team with transparency, pick one recurring friction point to fix instead of launching five projects, and protect training even when the schedule is packed. Training isn't extra work, it's how we reduce future work and help people feel confident, capable, and loyal.If you want help building the systems and training that keep great people, head to dentalpracticeheroes.com/slash strategy and set up a call with me. Subscribe, share this with a practice owner who's stuck in survival mode, and leave a five-star review so more dentists can find the show.Join our Newest and Best Coaching Program, Click Here for More InformationTake Control of Your Practice and Your LifeWe help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams.Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.

Where did all the good hygienists go? You may be asking yourself this question, but the truth is they're out there. They're just choosing someone else.In this episode, you'll learn how to become the office people want to work at (and stay). The DPH coaches share how one of them out-recruited six offices for a single hygienist, why your job posting is costing you good candidates, and the interview red flags you can't ignore — even when you're desperate.Topics discussed:(00:00) Introduction(02:45) Landing a hygienist every office wanted(07:12) Doing more with fewer hygienists(09:21) Why recruiting is really sales(12:25) Write an ad that stands out(14:05) Get ahead of turnover before it hits(19:02) Why you should involve your team(20:15) Interview questions that assess culture fit(23:45) Qualities that matter most in a hire(25:38) What's more important than recruitingThis episode was produced by Podcast Boutique https://www.podcastboutique.comCheck out the Growth Program Here Join our Newest and Best Coaching Program, Click Here for More InformationTake Control of Your Practice and Your LifeWe help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams.Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.

Send us Fan Mail"When a dentist invests millions of dollars into a practice, who should that office be designed for?"The patient?The clinical team?Or the dental equipment sales quota?For decades, the industry has answered this question the same way, and most dentists have never stopped to question it.The greatest dental offices are not remembered because they had the most operatories.They are remembered because patients felt cared for from the moment they walked through the door.Perhaps it is time we stopped asking how many operatories can fit into a building......and started asking how many extraordinary patient experiences can be created inside it.Support the show

What does it take to be a better producer? For Dr. Spencer Greer, it's not about chasing new patients or pushing treatment.In this episode, he shares the exact language he uses to present treatment without sounding greedy, losing trust, or pressuring anyone into a "yes." You'll learn where most dentists drop the ball on case acceptance and the traits that turn a surprising hire into a top producer.The best part: the growth you're after is already sitting in your schedule.Topics discussed:(00:00) Introduction(02:03) From salesman to dentist(04:04) Building your career with intention(06:56) Why he hands all production to associates(09:25) The benefit to hiring new associates right out of school(15:30) Communication mistakes (+ how to fix them)(18:46) Having hard conversations without sounding greedy(21:28) Presenting it delicately, with a real example(22:42) How to handle rejection(24:57) More production without more patients(30:48) Dash Production courseUse code PAUL for 10% off Dr. Spencer Greer's Dash Production course! The course starts on July 17th, so sign up here today: https://highleveldentists.com/This episode was produced by Podcast Boutique https://www.podcastboutique.comCheck out the Growth Program Here Join our Newest and Best Coaching Program, Click Here for More InformationTake Control of Your Practice and Your LifeWe help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams.Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.

Hello, Voices of the Bench community. This is Casey Baldwin with Ivoclar. If you've been curious about fast-firing zirconia to improve efficiency but aren't convinced it can deliver predictable, high-quality results, I'd encourage you to connect with us. Our new IPS emax Zirconia, offers multiple fast-fire protocols designed to help you save valuable production time while maintaining consistent outcomes. Time is money in every lab. Don't wait. Reach out today and discover how IPS emax Zirconia can help streamline your workflow. As full-arch dentistry continues to grow, so do the demands on today's dental laboratories. That's why Knight Dental recently launched SimplyARCH Studio, a dedicated production environment built exclusively for full-arch restorations. To support this specialized workflow, Knight invested in an XTCERA milling system and carefully evaluated multiple CAM software solutions before choosing hyperDENT. The decision came down to exceptional milling quality, minimal hand finishing, and impressive production efficiency. But what truly set hyperDENT apart was the implementation process. From the very beginning, the team provided more than software training—they shared the knowledge and experience needed to build an optimized workflow for complex full-arch cases. With proven expertise in advanced milling strategies and laboratory production, hyperDENT helped ensure SimplyARCH Studio was designed for long-term success from day one. This week we finally get to sit down with someone we've been talking about ever since meeting him at exocad Insights in Spain—Felix Chung from Imagine USA. What starts as the story of a kid who dreamed of becoming an astronaut quickly turns into one of the most fascinating journeys in digital dentistry. From researching zero gravity at NASA to trimming models in his uncle's dental lab (a job he absolutely hated), Felix shares how an aerospace engineering degree unexpectedly became the perfect foundation for helping shape the digital lab industry. Felix takes us through the early days of Imagine, back when it was known as iMilling, explaining how a brand-new 3Shape scanner, a lot of late-night research, and a willingness to take risks led him to become one of the pioneers of custom implant abutments and titanium bars. He opens up about betting everything on a quarter-million-dollar milling machine that barely worked, buying his uncle out of the business, and how meeting Jordan Greenberg completely changed the trajectory of the company. It's a story full of huge risks, bigger lessons, and the determination it takes to build something from the ground up. The conversation dives deep into the evolution of digital dentistry as Felix explains how Imagine expanded from a milling center into one of the industry's leading providers of CAD/CAM solutions, Exocad, HyperDENT, scanners, mills, and technical support. He shares why hiring great people has always been more important than selling great products, how the industry has shifted between outsourcing and in-house production over the last fifteen years, and why supporting laboratories through every technological change remains the company's biggest priority. We also spend plenty of time talking implants as Felix tells the incredible story behind the Mist implant component line, how a relationship with the United States Navy helped launch the brand, and how partnerships with companies like Keystone and SIC are helping bring better, more affordable restorative solutions to laboratories. Along the way, we discuss OEM versus compatible components, the ever-changing implant landscape, and what's next for Imagine—including new implant systems and a patent-pending angled custom abutment solution that could change how labs manufacture restorations in-house. If you enjoy hearing how innovation, perseverance, and a little bit of luck can transform an entire career, this is an episode you won't want to miss.Special Guest: Felix Chung.

Herzlich willkommen zum Praxis Erfolg Podcast! Schon vor vier Jahren zur WM gab es eine ähnliche Folge – und auch nach dem diesjährigen Ausscheiden der deutschen Nationalmannschaft bei der WM 2026 stellt sich wieder die Frage: Was können wir aus den Fehlern der anderen lernen? Ich bin ein großer Freund davon, andere die Fehler machen zu lassen, um selbst die Abkürzung zu nehmen. Das Kernproblem beim WM-Debakel war nicht mangelndes Talent. Die Jungs auf dem Platz gehören zur Weltspitze. Es war ein reines Führungs- und Strukturproblem – und exakt diese Themen laufen dir in deiner Zahnarztpraxis jeden Tag über die Füße. Von der internen Missgunst durch „Extrawürste“ bei Sonderurlauben bis hin zum kompletten Kommunikationsabbruch zwischen Chef und Team: Die Parallelen sind verblüffend. Hör auf, darauf zu hoffen, dass sich die Stimmung von alleine dreht. Überimm die Eigenverantwortung für dein System und setze klare, transparente Spielregeln für alle! Das Event-Highlight im September 2026: Sichere dir jetzt dein Ticket für die 7. Masterclass of Dental Business am 18. und 19.09.2026 in Düsseldorf! Lerne direkt von den Besten der Branche: Dr. Stephan Ziegler, Prof. Dr. Günter Dhom und mir. Diese Konstellation wird es kein zweites Mal geben! Jetzt Ticket sichern: https://www.svenwalla.de/masterclass Möchtest du deine Praxisprozesse auf das nächste Level bringen? Dann buche dein kostenloses Erstgespräch bei uns: Hier Termin buchen: https://www.svenwalla.de Liebe Grüße Dein Sven Walla Walla Consulting GmbH

Feeling lost? The biggest thing holding your practice probably isn't your team, your overhead, or the economy — it's the stories you're telling yourself.In this episode, Neo Positivity, creator of the Thoughts Become Things movement and author of Your ATM, explains how the brain's "algorithm" can keep you stuck and how to take back control of your thoughts. You'll learn daily exercises and mental habits that combat negative thinking and change how you lead your practice.Topics discussed:Why most of your thoughts run on autopilotThe stories you tell yourself about your practiceWhy the leader is often the real problemHow to stop a negative thoughtWhy your home and work mindset can't be separatedThe question that reveals your purposeThis episode was produced by Podcast Boutique https://www.podcastboutique.comCheck out the Growth Program Here Join our Newest and Best Coaching Program, Click Here for More InformationTake Control of Your Practice and Your LifeWe help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams.Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.

Hey there Voices of the Bench community, this is Trish Jones with Ivoclar. If you've been curious about fast-firing zirconia to improve efficiency but aren't convinced it can deliver predictable, high-quality results, I'd encourage you to connect with us. Our new IPS Emax Zirconia offers multiple fast-fire protocols designed to help save you valuable production time while maintaining consistent results. Time is money in every lab. Don't wait. Reach out to your local Ivoclar rep today and discover how IPS Emax Zirconia can help streamline your workflow. At exocad Insights in beautiful Mallorca, we finally caught up with Felix from Imagine USA—and the timing couldn't have been better. As an exocad dealer on the front lines of digital dentistry, Felix shared his excitement about the strong turnout, the familiar faces, and most importantly, the innovation coming from exocad. What stood out most? The new exocad Hub and its cloud-based capabilities, along with powerful AI-driven tools inside DentalDB designed for efficient batch processing. For Felix and the Imagine team, it's not just about seeing what's new—it's about putting it to the test. By running new features through their own production facility first, they ensure real-world performance before bringing solutions to their customers. While at Exocad Insights in Mallorca, Elvis and Barb sit down with Beth Collington, President of Exocad America, to talk about the growth of digital dentistry and how Exocad continues to evolve to meet the needs of technicians, laboratories, and clinicians. Beth shares her thoughts on education, accessibility, and the importance of creating tools that help bring more people into digital workflows while maintaining the flexibility that has made Exocad a favorite throughout the industry. Then Josh Jakson and Robert Norton join the podcast to discuss their roles as Exocad educators, trainers, and laboratory professionals. The conversation covers some of the biggest announcements from Exocad Insights, including AI Crown, Crown Finalization, and ExoHub, and what these developments could mean for the future of laboratory workflows. They also share how real-world production experience influences the way they teach, why Exocad's flexibility remains one of its greatest strengths, and how the software is being used for everything from high-volume crown production to custom grills, jewelry, and even automotive parts. It's a fun conversation filled with practical insight, industry perspective, and a glimpse into where digital dentistry is headed next. Special Guests: Beth Collington, Joshua Jakson, and Robert Norton.

Send us Fan MailYou may know dentistry. You may be clinically excellent. You may care deeply about your patients.But if you are not running the business—with intention, clarity, and authority—then you are operating in a system you don't fully control.And in today's environment, that lack of control is exactly what's putting practices at risk.Support the show

Guten Morgen, guten Abend, gute Nacht! Hier ist der Podcast, der aus Zahnärzten noch erfolgreichere Zahnärzte macht. Heute starte ich mit einem Intro, das von meinem Lieblings-Podcast „Make Economy Great Again“ inspiriert ist. Der große Unterschied zu den Ökonomen: Wir reden heute nicht über die Politik, die wir ohnehin nicht ändern können. Wir reden über das, was DU selbst in der Hand hast – deine eigene Praxis, dein Team und deinen Gewinn. Außerdem spreche ich über eine schmerzhafte Wahrheit im Unternehmertum: Warum viele Gründer nach drei Jahren die blutige Nase der Realität verpasst bekommen und warum der offizielle KZV-Durchschnittsgewinn von 179.000 Euro für diesen anspruchsvollen Job schlichtweg zu wenig ist. Wenn auf deiner BWA unten rechts keine 3 vorne steht, machst du grundlegende Fehler. Sichere dir jetzt dein Ticket für die 7. Masterclass of Dental Business am 18. und 19.09.2026 in Düsseldorf! Jetzt Ticket sichern: https://www.svenwalla.de/masterclass Hier Erstgespräch sichern: https://www.svenwalla.de Dein Sven Walla Walla Consulting GmbH

If your days feel jam-packed but your dental practice still isn't improving, the problem usually isn't effort. It's urgency. The loudest problems in a practice always win, and they trick us into believing we'll work on systems, leadership, and growth “once things slow down.” They don't slow down, and that's exactly why so many practice owners feel stuck, overworked, and quietly frustrated.We unpack the real difference between reactive work and proactive work in dental practice management. Reactive work is the constant stream of fires: insurance denials, upset patients, schedule chaos, staffing surprises, and equipment problems. It keeps the lights on, but it doesn't build the future. Proactive work is what creates a practice that runs without you: onboarding systems, checklists, phone scripts, KPI scoreboards, P&L review, and leader development that prevents issues before they explode.We also talk about why this matters for your key leaders, especially the office manager. Many office managers spend their whole day reacting like a highly skilled admin employee, when what you really need is protected time for true management. I share the shift I had to make when I hit a breaking point, and how blocking and defending CEO time became the turning point for building momentum again.If you're ready to stop living in reaction mode and start building a calmer, more profitable practice, listen now, share this with a colleague, and subscribe so you don't miss what comes next. And if you want help installing systems and protecting proactive time, book a free strategy call at dentalpracticeheroes.com/slash strategy, then leave a review on Apple Podcasts or Spotify.Invest in your Team and the Leaders you Need at the DPH Leadership Intensive Here Join our Newest and Best Coaching Program, Click Here for More InformationTake Control of Your Practice and Your LifeWe help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams.Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.

What's one thing you've been avoiding in your practice? Maybe it's a slipping standard or a team member no longer pulling their weight — and every week you wait, your practice feels it a little more.In this episode, Katherine Eitel Belt is back to help you finally have these conversations without losing the team you've built. You'll learn how to have what she calls "invitation conversations,” what it takes to get a real commitment, and where coaching ends and micromanaging begins (and why most owners get it backwards).Topics discussed:(00:00) The conversation you keep avoiding(03:29) How a near-firing became an “invitation”(10:01) The clarity that comes before the conversation(12:18) Why owners avoid hard conversations(14:29) When fear-based management backfires(16:06) Team calibration: running the invitation(20:43) Holding boundaries and identifying non-negotiables(23:35) Real-life example of an invitation conversation(27:33) Coaching vs. micromanagingLearn more about Katherine Eitel Belt and the LionSpeak Leadership Academy:https://www.lionspeak.net/This episode was produced by Podcast Boutique https://www.podcastboutique.comInvest in your Team and the Leaders you Need at the DPH Leadership Intensive Here Invest in your Team and the Leaders you Need at the DPH Leadership Intensive Here Join our Newest and Best Coaching Program, Click Here for More InformationTake Control of Your Practice and Your LifeWe help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams.Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.

Herzlich willkommen zum Praxis Erfolg Podcast! Heute starten wir direkt mit einer kleinen Änderung: Ab sofort sind wir hier im Podcast und auf Social Media per Du. Warum? Weil Social Media ein nahbarer Raum ist und ich 98 % meiner Kunden im Programm ohnehin duze. Keine Sorge: Wenn wir uns im persönlichen Erstgespräch kennenlernen, bleibt der Anstand gewahrt und wir starten wie gewohnt beim „Sie“ – danach entscheidest du, wie wir weitermachen. Kommen wir zum heutigen Thema, und das meine ich völlig ernst: Eine gut funktionierende Zahnarztpraxis ist langweilig! Erfolgreiche Unternehmen wie Coca-Cola verändern nicht alle drei Monate ihr Rezept. Ein Bauunternehmer experimentiert nicht bei jedem Haus mit neuem Zement. Warum also erfinden so viele Zahnärzte das Rad bei jeder Patientenaufklärung neu? Wer wirklich erfolgreich sein will, braucht standardisierte Prozesse und Skripte, die immer und immer wieder exakt gleich ablaufen. Hör auf, jeden Tag eine neue Sau durchs Dorf zu treiben. Bring Langeweile in deine Strukturen und zieh deine Skripte konsequent durch! Das Mega-Event im September 2026: Sichere dir jetzt dein Ticket für die 7. Masterclass of Dental Business am 18. und 19.09.2026 in Düsseldorf! Diesmal mit einer absoluten Premiere: Neben Prof. Dr. Günther Dhom ist Dr. Stephan Ziegler (Inhaber der größten Zahnarztpraxis Deutschlands, KU64) als Sondergast dabei. Zwei Tage Vollgas, praxisnahe Hacks und Strategien, die es in dieser Konstellation kein zweites Mal geben wird. Die Plätze sind streng limitiert! Jetzt Ticket sichern: https://www.svenwalla.de/masterclass Möchtest du deine Praxisprozesse von Grund auf strukturieren? Dann buche dein kostenloses Erstgespräch bei uns: Hier Termin buchen: https://www.svenwalla.de Liebe Grüße Dein Sven Walla Walla Consulting GmbH

The best practices aren't built on systems and numbers — they're built on something that's easy to forget.In this episode, Bree Groff breaks down why people are the backbone of a practice and how leaders can bring out their team's best. Working with teams at Google, Microsoft, and Pfizer, she's developed simple exercises and team practices that  drive performance and bring fun to any size practice.Topics discussed:The "performative exhaustion" trapWhat people need more than a paycheckThe most underrated leadership roleHow to make work fun and show that you careTwo simple tools that help teams connectShould you be friends with the people you lead?This episode was produced by Podcast Boutique https://www.podcastboutique.comCheck out the Growth Program Here Join our Newest and Best Coaching Program, Click Here for More InformationTake Control of Your Practice and Your LifeWe help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams.Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.

Hello voices from the bench community, John Wilson here and I wanted to share some news about the evolution of the Programill lineup. Most importantly, Ivoclar's new PrograMill 7. What stands out right away is the reduced air consumption this mill requires, but what you'll notice first is that impressive new touchscreen. For us, the biggest advantage has been increased spindle power. Next time you see your Ivoclar representative, be sure to ask about the PrograMill 7 and tell them John Wilson sent you. Thank you. At exocad Insights in beautiful Mallorca, we finally caught up with Felix from Imagine USA—and the timing couldn't have been better. As an exocad dealer on the front lines of digital dentistry, Felix shared his excitement about the strong turnout, the familiar faces, and most importantly, the innovation coming from exocad. What stood out most? The new exocad Hub and its cloud-based capabilities, along with powerful AI-driven tools inside DentalDB designed for efficient batch processing. For Felix and the Imagine team, it's not just about seeing what's new—it's about putting it to the test. By running new features through their own production facility first, they ensure real-world performance before bringing solutions to their customers. Fresh off the beaches and lectures of the beautiful island of Mallorca at the exocad Insights 2026 , Elvis and Barb sat down with three incredible women proving that digital dentistry is global, creative, and fueled by passion. First up is Andreea Bordea, a ceramist and lab owner originally from Romania who found her way into dental technology after narrowly missing acceptance into dental school. From analog waxing and staining zirconia with a single A2 shade to opening her own lab in Spain and building a digital workflow around exocad, Andreea shares the journey of learning everything the hard way. She talks about teaching herself digital dentistry, building a team, and how social media unexpectedly became her outlet while working alone in her lab. The conversation also dives into Ivoclar materials, zirconia, and the excitement around new products launched at Insights. Then the microphones turn to Denisse Ramos from for one of the most energetic conversations of the event. Denisse talks about her journey from Enterprise Rent-A-Car and Coca-Cola into the dental industry, eventually becoming a major force in digital workflows, 3D printing, and equipment sales. From Dentsply to Desktop Health and now leading sales at New Stetic USA, Denisse shares stories about mentorship, industry evolution, women in dentistry, and why labs need to charge for their expertise. We all talk about the rise of digital dentistry, treatment planning frustrations, social media, the future of dentures, and the importance of giving back through organizations like Ladies of the Mill and the NADL. Finally, Elvis met Daniela Torres, better known online as “Danny Designer,” a digital designer from Chile whose Instagram portfolio turned into a thriving business. Daniela explains how she taught herself exocad through YouTube before traveling to Madrid for advanced training, eventually working at the MOD Institute in South Carolina before returning to Chile to build her own remote design business. From designing full arch restorations and dentures to handling dozens of cases a day entirely through email and WhatsApp, Daniela proves how powerful digital dentistry and social media have become for technicians worldwide. The conversation wraps with excitement around exocad's newest updates, the exocad Hub, and what it means to be recognized as an exocad Hero.Special Guests: Andreea Bordea, Daniela Torres, and Denisse Lasso Ramos.

Send us Fan MailIncrease clarity, confidence, and connection before the patient leaves your office, and the need to crowdsource disappears.You won't completely eliminate this behavior, but you can dramatically reduce it by controlling when, how, and why patients feel the need to “shop” your treatment plan.Support the show

Technology in dentistry is moving faster than ever, and it's easy to feel like you're falling behind. AI is writing chart notes, robots are helping place implants, and there's a new company pitching you every day.In this episode, Dr. Alan Mead and Paul discuss where dentistry is really headed, what's worth your attention, and what matters most even as the tools evolve.Topics discussed:Microscope dentistryHow tech in dentistry has changed over the past 30 yearsGetting patients to trust your treatment planThe dental task AI is about to automateCould robots actually replace dentists?Why you should beware of new AI toolsThis episode was produced by Podcast Boutique https://www.podcastboutique.comCheck out the Growth Program Here Join our Newest and Best Coaching Program, Click Here for More InformationTake Control of Your Practice and Your LifeWe help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams.Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.

If you've ever looked around your dental office and thought, “Why am I the only one who cares?”, you're not alone and you're not crazy. We've felt that same disconnect between the emotional weight of practice ownership and a team that seems able to clock out and leave it all behind. That gap can turn into resentment fast, and it's one of the quiet drivers of dentist burnout, poor practice culture, and constant frustration with accountability.We dig into a hard truth in dental practice management: your team will never care the same way you do, because they don't carry the same risk, debt, payroll pressure, and reputation stakes. But “they don't care like an owner” doesn't mean they can't care deeply. The real issue is often the environment we create, especially when every decision funnels through us or through a single fixer on the team. That pattern trains dependence, kills autonomy, and leaves the owner carrying every problem, even on weekends.From there we get practical about dental leadership. We talk about building connection outside of corrective conversations, making small relational deposits that help people feel seen, and creating psychological safety so reasonable mistakes become learning instead of fear. We also share why teams support what they help build, plus a simple framework to invite staff into solutions so they truly own results without needing equity. If you want more engagement, better communication, and a lighter emotional load as an owner, this gives you a clear starting point.If you need help building an engaged team and a healthier dental office culture, reach out for a strategy call, and if this helps you, subscribe, share the episode with another practice owner, and leave a five-star review so more dentists can find it.Join our Newest and Best Coaching Program, Click Here for More InformationTake Control of Your Practice and Your LifeWe help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams.Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.

The most expensive report in your practice is the one you're not opening: the AR report.This episode unpacks why your old AR keeps piling up and how to clean it up without losing patients or overwhelming the front desk. You'll learn how to collect what you're owed (and when to let go), spot problems before they spiral, and build systems that keep it from happening again.Topics discussed:AR system failures and how to prevent themCollecting old AR without losing patientsPatient AR vs. insurance ARThe "zero statement" practice (and how to build one)Weekly metrics every owner should be trackingThis episode was produced by Podcast Boutique https://www.podcastboutique.comCheck out the Growth Program Here Join our Newest and Best Coaching Program, Click Here for More InformationTake Control of Your Practice and Your LifeWe help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams.Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.

Send us Fan MailI want you to ask: Who's making these decisions in my office to “hang up” on effective training opportunities? What power do they hold? And what opportunities are we missing? One of the most surprising things we encounter is when dental offices hang up on our team before hearing a single sentence about the training. Think about that for a moment. Here is a training program specifically designed to help dentists and their teams understand laws that directly impact their profitability, patient communications, and insurance interactions, and some offices choose to end the conversation before learning what is being offered. This was a free training opportunity sponsored by the UDA, and taught by those writing and passing dental insurance reform legislation, meaning Tracy and I at MPMB.Support the show

Your great employee just became a bad leader... what happened?This episode unpacks why even the best employees aren't fit for leadership and how to tell if you've promoted the wrong person. From the traits that make a good lead to awkward demotions, you'll learn how to avoid expensive mistakes (and what to do when you've already made one).Topics discussed:Why great employee struggle in leadership rolesHow to tell if someone's in the wrong seatThe yearly leadership "invite"How to demote without losing themThe accountability chart that takes you out of every decisionAn exercise that reveals how unclear your roles really areSkills that every lead needsThis episode was produced by Podcast Boutique https://www.podcastboutique.comJoin our Newest and Best Coaching Program, Click Here for More Information Use the same marketing company as Dr. Etch!Get your free demo with Relevance Marketing by Clicking HereTake Control of Your Practice and Your LifeWe help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams.Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.

Hello voices from the bench community, John Wilson here and I wanted to share some news about the evolution of the Programill lineup. Most importantly, Ivoclar's new PrograMill 7. What stands out right away is the reduced air consumption this mill requires, but what you'll notice first is that impressive new touchscreen. For us, the biggest advantage has been increased spindle power. My laboratory's known for these larger cases with complex geometries, and I can tell you that extra power really makes a difference. Next time you see your Ivoclar representative, be sure to ask about the PrograMill 7 and tell them John Wilson sent you. Thank you. At exocad Insights in beautiful Mallorca, we finally caught up with Felix from Imagine USA—and the timing couldn't have been better. As an exocad dealer on the front lines of digital dentistry, Felix shared his excitement about the strong turnout, the familiar faces, and most importantly, the innovation coming from exocad. What stood out most? The new exocad Hub and its cloud-based capabilities, along with powerful AI-driven tools inside DentalDB designed for efficient batch processing. For Felix and the Imagine team, it's not just about seeing what's new—it's about putting it to the test. By running new features through their own production facility first, they ensure real-world performance before bringing solutions to their customers. Beyond the technology, Felix emphasized the value of being there in person—connecting face-to-face with partners, having meaningful conversations, and stepping back to see where the industry is headed. And of course, doing it all in Mallorca doesn't hurt either. "LIVE" again at the 2026 DLAT meeting, two very different conversations came together around one common theme: the future of dental technology is still being shaped by passionate people willing to learn, teach, and adapt. First, the podcast catches up with returning guest Tiffany Prater from Destination Orthodontic Lab, who shares how her lab journey has evolved from running a large commercial space with employees to building a smaller, more personal business focused on private practices and hands-on craftsmanship. Alongside her is Sydney Ribera, a young technician discovering orthodontics through mentorship, creativity, and a fascination with bending wire and pouring colorful acrylic retainers. The conversation dives into the realities of learning ortho in today's digital world, the importance of organizations like the Orthodontic Resource Group, and why mentorship still matters more than ever in a profession where most of the training happens shoulder-to-shoulder. Then the crew sits down with Marlin Gohn from Argen to talk about everything from next-generation zirconia to massive dental labs in China and the surprisingly common mistakes labs make when choosing disc sizes for milling. Marlin breaks down Argen's new gradient translucency zirconia, explains why nesting strategy matters more than most labs realize, and shares real-world troubleshooting tips that can save labs time, money, and remakes. The conversation also wanders through SLM frameworks, milled gold crowns, PFMs, translating lectures in China, and why some old-school techniques still outperform the newest trends. Special Guests: Marlin Gohn CDT, Sydney Ribera, and Tiffany Prater CDT.

You're alone in your office after hours, staring at the numbers, and you can feel it: the practice has more potential. The hard part isn't the math. The hard part is saying “production goals” out loud without feeling like you've betrayed patient care or turned into a salesperson. We've been trained to talk dentistry, not revenue, so it makes sense that money talk can feel awkward, corporate, or even greedy. We walk through a simple but powerful reframe for dental practice management: if you don't define what production, growth, and profit mean, your dental team will define it for you, and it often turns into pressure, discomfort, and underpresented treatment. That discomfort leaks into case acceptance, financial conversations, and patient trust. Then we use three questions to anchor the conversation in ethics and confidence: do patients need what we recommend, do we do good clinical work, and do we take great care of people through the full experience? When those are true, presenting treatment becomes clarity, not manipulation. From there, dental office metrics stop being “just numbers” and start representing value provided: pain relieved, teeth saved, disease treated, confidence restored. We also make the case that healthy dental practice profitability can improve patient care by funding better technology, training, team retention, and a calmer practice culture that isn't desperate for every yes. If you want a stronger, more aligned team and sustainable dental practice growth, this is the mindset shift that makes the leadership conversations easier. Subscribe to Dental Practice Heroes, share this with a practice owner who hates talking about money, and leave a review so more dentists can find it. What's the one “number” you want your team to see as patient impact?Check out www.relevanceonlinemarketing.com if you want to get the same great marketing results as Dr. Etch.  Mention DPH and get your first month FREE!Take Control of Your Practice and Your LifeWe help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams.Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.

Hello voices from the bench community, John Wilson here and I wanted to share some news about the evolution of the Programill lineup. Most importantly, Ivoclar's new PrograMill 7. What stands out right away is the reduced air consumption this mill requires, but what you'll notice first is that impressive new touchscreen. For us, the biggest advantage has been increased spindle power. My laboratory's known for these larger cases with complex geometries, and I can tell you that extra power really makes a difference. Next time you see your Ivoclar representative, be sure to ask about the PrograMill 7 and tell them John Wilson sent you. Thank you. At exocad Insights in beautiful Mallorca, we finally caught up with Felix from Imagine USA—and the timing couldn't have been better. As an exocad dealer on the front lines of digital dentistry, Felix shared his excitement about the strong turnout, the familiar faces, and most importantly, the innovation coming from exocad. What stood out most? The new exocad Hub and its cloud-based capabilities, along with powerful AI-driven tools inside DentalDB designed for efficient batch processing. For Felix and the Imagine team, it's not just about seeing what's new—it's about putting it to the test. By running new features through their own production facility first, they ensure real-world performance before bringing solutions to their customers. Beyond the technology, Felix emphasized the value of being there in person—connecting face-to-face with partners, having meaningful conversations, and stepping back to see where the industry is headed. And of course, doing it all in Mallorca doesn't hurt either. This week at the Dental Laboratory Association of Texas Meeting 2026, the microphones stayed hot as three completely different conversations all circled around the same thing: how fast the dental lab industry is evolving. First up, the crew sat down with Tony Aliatim from Axis Dental Milling to talk about going from biomedical engineering and printing silicone heart models for surgeons… to becoming one of the go-to names in dental milling. From industrial machining roots in Michigan to AI-powered calibration systems and Straumann plug-and-play workflows, Tony breaks down how VersaMill machines are helping labs mill everything from zirconia to implant abutments faster, smarter, and safer. Along the way, the conversation dives into HyperDent, trade show madness, wet vs dry milling nightmares, and why dental technicians may not realize how close this industry really is to aerospace-level manufacturing. Then things shifted from mills to maintenance with Rebekah Serrago and Chris Wilson from Garland Dental Services. What started decades ago as a garage-based repair business fixing handpieces has grown into one of the industry's best-kept secrets for equipment sales, service, and support. Rebekah shares the story of growing up folding flyers for her father's repair company before eventually becoming CEO and expanding Garland into a massive online sales and service operation supporting everything from ovens to mills. Chris joins in to talk preventative maintenance, service certifications, keeping ancient ovens alive, and why labs desperately need dealers that actually understand the equipment they sell. It's equal parts family-business story, repair shop wisdom, and hilarious behind-the-scenes dental lab banter. Finally, the future officially arrived when the podcast crew sat down with Antoine Coppens from Relu and orthodontic lab owner Christian Saurman of New England Orthodontic Laboratory. What started as four engineering students experimenting with AI in Belgium somehow turned into fully automated dental workflows capable of designing surgical guides, night guards, models, and restorations in minutes. The conversation explores how AI is reshaping lab workflows, reducing manual design time, integrating directly into LMS systems, and even learning individual lab preferences. Christian explains how his custom-built orthodontic lab management system helped eliminate workflow chaos and automate huge portions of production, while Antoine gives a fascinating look into where dental AI is headed next. Between AI-generated appliances, automated scan checks, and self-learning workflows, this episode feels less like science fiction and more like a preview of what labs will look like over the next five years.Special Guests: Antoine Coppens, Chris Wilson, Christian Saurman, Rebekah Serrago, and Tony Aliatim.

Send us Fan MailOrganized dentistry has a choice:            -Either listen to your remaining members and tackle insurance reform, or            -Continue with platitudes over principlesEvery ADA administration, every ADA leader, every state dental association has said the same thing over and over again, “you signed a contract, there's nothing that organized dentistry can do for you.” This statement has been a false narrative for as long as I've been in practice, and it's why Tracy and I finally said, “enough is enough.” It's why the two of us have lobbied, written dental insurance reform bills, and got them passed into law. It's why Utah leads the nation with dental insurance reform. Yet, the ADA has remained silent on what Utah has done, or more specifically, what Tracy and I have done for dentistry here in Utah, and in other states.Support the show

One strategy. An almost infinite ceiling. And most of your competitors aren't willing to do it.In this episode, founder of The Dental Marketer Michael Arias breaks down the no-cost strategy he calls ground marketing. You'll learn what it actually takes to get results, from the exact scripts to use with local businesses to how to identify the person on your team built to run it.Topics discussed:The REAL framework that makes ground marketing actually workWhat most people get wrong about ground marketingThe apartment complex playbookWhat to say when you walk into a new businessHow to work events and fill your signup sheetThe locations most owners overlookTraits the person in charge needs to haveThe mindset shift that helps you overcome rejectionConnect with Michael Arias:https://thedentalmarketer.org/Listen to The Dental Marketer podcast:https://thedentalmarketer.site/podcastThis episode was produced by Podcast Boutique https://www.podcastboutique.com Use the same marketing company as Dr. Etch!Get your free demo with Relevance Marketing by Clicking Here Check out www.relevanceonlinemarketing.com if you want to get the same great marketing results as Dr. Etch.  Mention DPH and get your first month FREE!Take Control of Your Practice and Your LifeWe help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams.Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.

Most practices are either tracking nothing, tracking everything, or tracking the wrong things entirely — and the result looks the same: a busy practice you can't fully control.This episode will tell you what metrics actually matter and what they're telling you about your practice. Learn how to track KPIs without getting overwhelmed, use data to find trends, and solve problems in your practice.Topics discussed:KPIs to check every weekWhat each metric say about your practice4 scorecards for running your practiceHow to use KPIs to track team performanceLeading vs. lagging indicatorsThe dumbest data point in dentistryWhy a dashboard you check monthly is uselessThe treatment plan acceptance trapThis episode was produced by Podcast Boutique https://www.podcastboutique.comDon't be a silly goose....Download the Dental Practice Heroes App today and access all the free resources available to you. (Awesome Android ppl Click Here) Are you Ready for a More Proactive CPA?  Email info@itxre.com or check out https://www.itxre.com for more information. Take Control of Your Practice and Your LifeWe help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams.Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.

Send us Fan MailI had so many titles for this podcast. But, I think you'll get the point...“The Dentist Who Feels Guilty Charging Patients… And Why It's Destroying Their Practice”“Why ‘Being Nice' Is Costing You Hundreds of Thousands in Your Dental Practice”“The Hidden Reason Some Dentists Struggle Financially (It's Not Insurance)”Support the show

Cancellations are up, no-shows are almost expected — and most owners are handling it the wrong way.In this episode, Carrie Webber of Jameson Group walks through what every person in your practice can start doing today to keep patients on the schedule. You'll learn exactly what to say to patients to get them to show up, the front desk mistake that costs you appointments, and the unexpected reason patients don't follow through..lTopics discussed:Three issues every practice is dealing with right nowWhy cancellations and no-shows have increasedThe first step to fixing a cancellation/no-show problemThe strategy most owners try (and why it doesn't work)Seven value-building skills every role needsThe burnout problem hurting your patient experienceHow to audit your entire patient experience in one dayThe front desk mistake that loses patients before they bookPower words that ensure patients show upThe biggest obstacle to patients getting treatmentConnect with Carrie Webber:https://jmsn.comThis episode was produced by Podcast Boutique https://www.podcastboutique.comTitle Options:Stop Charging Cancellation Fees — Do This InsteadSay This and Watch Your No-Show Rate DropThe Words That Get Patients to Actually Show UpThe One Phrase Your Front Desk Needs to Stop SayingStop Saying This to Patients and Improve Your Cancellation RateDon't be a silly goose....Download the Dental Practice Heroes App today and access all the free resources available to you. (Awesome Android ppl Click Here) Are you Ready for a More Proactive CPA?  Email info@itxre.com or check out https://www.itxre.com for more information. Take Control of Your Practice and Your LifeWe help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams.Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.

There's one thing standing between you and a practice that runs without you: delegation. And you're probably doing it wrong — even if you have a leadership team in place.In this episode, the DPH coaches break down the mistakes most owners make when they delegate and how to actually start getting things off your plate without everything falling apart. You'll get real examples of what it looks like to delegate the tasks that stress you out, from payroll to hiring, and everything in between.Topics discussed:The difference between delegation and abdicationWho belongs on a leadership team (and the role most owners get wrong)The mental side of delegation most owners ignoreHow to figure out what to delegate firstThe follow-up habit that keeps everything on trackThis episode was produced by Podcast Boutique https://www.podcastboutique.comAre you Ready for a More Proactive CPA?  Email info@itxre.com or check out https://www.itxre.com for more information.  Don't be a silly goose....Download the Dental Practice Heroes App today and access all the free resources available to you. (Awesome Android ppl Click Here)Take Control of Your Practice and Your LifeWe help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams.Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.

Send us Fan MailThe dental profession is facing a quiet but growing crisis, one that many practicing dentists feel every day but few leaders are addressing effectively.At the heart of the issue is a disconnect between current economic realities and the leadership guiding the profession.Support the show

Send us Fan MailToday we talk about the code changes we requested for the CDT Code Book, and what we requested to be removed in the CDT Code Book. What followed was not what we thought would happen.The individual who placed the anesthetic verbiage at the head of each category admitted he should have never placed it there, and why the ADA coding department shelved it to next year.Are they worried about the fallout?Support the show

We break down why a “slammed” front desk is often a symptom of broken systems, not true patient volume. We show how tighter first conversations, better phone control, and clearer financial expectations eliminate repeat work and reduce burnout.• redundant admin work as the hidden killer of efficiency• cancellations as an upstream conversation problem that creates multiple downstream tasks• phone training as the difference between long meandering calls and confident appointment closes• clear financial presentations to prevent repeated questions and follow-up work• a leadership mindset shift from hiring to system precision• a baseline staffing metric of collections per full-time front desk team member• collecting the full patient portion at scheduling to reduce no-shows and friction• homework question for the team to identify repeat tasks and remove them at the sourceSo if that's something that interests you, please reach out to us, set up a strategy call. Let's talk about it.And if you like what you hear, please give a five star review on Apple for the podcast.Don't be a silly goose....Download the Dental Practice Heroes App today and access all the free resources available to you. (Awesome Android ppl Click Here)Take Control of Your Practice and Your LifeWe help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams.Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.

Encore Performance: While disgruntled patients have always been a reality, they seem to be growing in number. The combination of massive social and economic changes has turned even some of the nicest patients into grumps. In this world-wide rise of grumpiness, the dental field certainly gets hit hard by the patients who are simply looking to fight. In this episode, Dr. Kuba and Bethany discuss specific disgruntled patient examples from just the last week and share insights on how they each handled or would have handled the patient. The ability to successfully deescalate a tense situation is very complicated. However, over the last two years, it has become increasingly difficult. Listen in as Dr. Kuba and Bethany discuss this topic and their strategies for dealing with unhappy patients. Interested in the Leadership Summit? Friday, September 18, from 8:30 – 4:30Inquire or register TODAY:  https://www.hellobethany.com/about-3 

Send us Fan MailThis episode isn't just the end of our 10-week campaign, it's the beginning of a conversation that the American Dental Association needs to start having.Because if the ADA truly exists to unite the dental profession and advocate for providers and patients, then it's time to prove it.Utah has led the nation in dental insurance reform. We've passed laws that protect patients, empower providers, and hold insurance companies accountable. And yet, silence. Not a word of recognition. Not a mention. Not a single update from the ADA.”Support the show

Exhausted, underproducing... but busy. Sound familiar? Instead of grinding away, you could be building a $1.5 million practice with just two procedures a day.In this episode, the DPH coaches break down block scheduling, guardrails that keep low-dollar procedures from stacking up, treatment planning benchmarks, and how to coach your team into building a profitable schedule — not just a full one.Topics discussed:Why a packed schedule doesn't always equal a profitable oneThe real reason your days feel chaoticBlock scheduling: how to protect your timeWhere low-value procedures belong in your scheduleWhat a $1.5M production schedule looks like day-to-dayHow to diagnose what's wrong with your scheduleFour reasons you have a bad scheduleHow to audit and coach your team without dramaThe leadership mindset shift that ties it all togetherThis episode was produced by Podcast Boutique https://www.podcastboutique.comAre you Ready for a More Proactive CPA?  Email info@itxre.com or check out https://www.itxre.com for more information.  JOIN US AT OUR RETREAT IN TENNESSEE IN APRIL CLICK HERETake Control of Your Practice and Your LifeWe help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams.Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.

We challenge the reflex to hire an associate or build more operatories when the real issue is low efficiency and weak utilization. We break down the numbers that reveal the true bottleneck and the practical steps that raise production and profit without adding fixed costs.• why most “space problems” are really efficiency problems • the core rule: do not build a bigger box for a broken system • real-world production per operatory examples and why benchmarks can be too low • expanding hours as the fastest way to increase utilization • the associate trap and how extra providers can reduce profitability • the minimal acceptable production floor of $650 per hour and why owners should aim higher • identifying constraints: new patient flow, hygiene pipeline, procedure time, scheduling • how block scheduling can drive rapid production gains • using evening hours to improve access without increasing overhead • three questions to answer before expanding: DPH, hygiene coverage, fully utilized hours Go to dentalpracticeheroes.com/slash strategy.Are you Ready for a More Proactive CPA?  Email info@itxre.com or check out https://www.itxre.com for more information.  JOIN US AT OUR RETREAT IN TENNESSEE IN APRIL CLICK HERETake Control of Your Practice and Your LifeWe help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams.Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.

Send us Fan MailThe Link Between Fair Pay and Team ProsperityWhen insurance companies dictate fees and force write-offs, the first people to feel it aren't the executives in corporate headquarters, it's the dental teams.When practices lose thousands every month due to unfair reimbursements, that's money that can't go toward staff raises, bonuses, continuing education, technology, or cotton rolls.But when we passed laws that protect fair pay, from ending forced write-offs to banning bundling, that money stays where it belongs. Practices can finally reinvest in their people.We've seen offices increase wages, offer benefits, and even shorten workweeks because they're no longer working twice as hard just to break even. That's a win for everyone.Support the show

The difference between associates producing $8K a day versus $1.4K a day? It has nothing to do with clinical skill.In this episode, the DPH coaches explain why building rapport with patients is the foundation of case acceptance. You'll learn how to coach your associates without pushing them away, a 2-minute exercise that makes patient conversations feel more natural, and how to work as a team to build trust before the doctor even walks in.Topics discussed:When associates don't want to build rapportA simple exercise to build patient connectionsThe cost of poor treatment planningHow to explain rapport to associates in a way that gets buy-inHow to build trust before the doctor walks inConversation starters that actually feel naturalThe right way to coach associates (& why it's a non-negotiable)This episode was produced by Podcast Boutique https://www.podcastboutique.comFree Webinar this wednesday on the Dental Practice Heroes App.  Download the App from the App store for free and register on the meetup's tab.  Don't be a silly goose....Download the Dental Practice Heroes App today and access all the free resources available to you. (Awesome Android ppl Click Here)Take Control of Your Practice and Your LifeWe help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams.Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.

Your team probably isn't “full of problems.” More often, your standards are invisible. When we expect people to “act like adults” but never define what that means in a dental office, we get frustration, gossip, and the same performance issues on repeat. I'm Dr. Paul Etchison, and I'm sharing one of the most effective leadership exercises I've used to create immediate clarity and shift our dental practice culture fast.We start with a simple idea: culture is like a garden. If all you do is pull weeds like negativity, laziness, rudeness, and defensiveness, you'll stay stuck reacting forever. Instead, we intentionally plant the traits we want like reliability, accountability, helpfulness, positivity, and fun. I break down exactly how we ran this as a team exercise using live input, how we grouped the answers, and why the “everyone agrees” moment is where momentum starts. Once expectations are spoken, the drama fades because feedback becomes principle-based, not personal.Then we dig into the culture divider that changes everything: accountable versus defensive. I explain how defensiveness turns simple coaching into exhausting debates, why that drains leaders, and how a shared language makes it easier to call behaviors out without shaming anyone. If you care about dental practice management, team accountability, and building a practice that runs without you as the bottleneck, this is a practical, repeatable way to get there.Subscribe for more dental leadership strategies, share this with a practice owner who needs it, and leave a review so more teams can find it. What's one trait you want your culture to be known for?Free Webinar this wednesday on the Dental Practice Heroes App.  Download the App from the App store for free and register on the meetup's tab.  Don't be a silly goose....Download the Dental Practice Heroes App today and access all the free resources available to you. (Awesome Android ppl Click Here)Take Control of Your Practice and Your LifeWe help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams.Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.

Dr. Kuba spills the beans today. In complete vulnerability she discusses the recent opening (and closing) of her second location. She unpacks all of the emotions and thought that went into turning the page on this new and exciting venture in her life. At times, life throws curve balls your way, and you have to react, to pivot. Today's episode focuses on the importance of pivoting and then fighting against the feelings of regret, disappointment, and even guilt and instead forcing yourself to see the silver lining in it all. Welcome to Dr. Kuba's therapy session! Interested in the Leadership Summit? Friday, September 18 from 8:30 – 4:30Inquire or register TODAY: https://www.hellobethany.com/about-3 

You're collecting millions, producing like crazy, and still giving away a massive chunk to taxes every single year. That usually isn't just a tax problem — it's a planning problem.In this episode, CPA Seth Peabody walks through the strategies that have helped his clients save serious money (at least $50K), why many dentists never hear about them, and what proactive tax planning actually looks like.Topics discussed:Tax filing vs. tax planning (and why the difference is important)Signs you've outgrown your CPATax strategies most CPAs never bring upWhat's changed in 2026: bonus depreciation and the SALT capHow to be proactive and avoid surprise tax billsConnect with Seth Peabody:https://www.itxre.com/This episode was produced by Podcast Boutique https://www.podcastboutique.comDon't be a silly goose....Download the Dental Practice Heroes App today and access all the free resources available to you. (Awesome Android ppl Click Here) JOIN US AT OUR RETREAT IN TENNESSEE IN APRIL CLICK HERE Take Control of Your Practice and Your LifeWe help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams.Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.

 The fastest way to lose a patient's trust isn't a clinical mistake, it's a rushed vibe. We've all had a “nearly perfect” experience where the ending spoiled it, and that same psychology shows up every day in dentistry. Patients don't have a spreadsheet in their head measuring cost per minute. They're measuring whether they felt heard, safe, and cared for, and they'll decide your value based on that feeling.We walk through how to move fast clinically without making your dentistry feel cheap. Efficiency is a gift when it's intentional, built through systems, repetition, team calibration, technology, and smart block scheduling. But speed paired with frantic energy can trigger doubt: Did they really take their time? Did they miss something? The fix is simple and powerful: slow down at the beginning, stay focused and efficient in the middle, then slow down again at the end and let the patient decide when the visit is over.You'll get a practical chairside framework for premium patient experience, including what to say before you lean them back, how to avoid distracting side conversations during treatment, and a clear closing flow that boosts case acceptance, referrals, reviews, and patient loyalty. We also flag the areas where looking fast will always hurt you, especially exams and cleanings, because patients need to feel thoroughness there.If this helps you, subscribe so you don't miss what's next, share it with a dentist friend who runs behind, and leave a quick review so more practice owners can find the show.Don't be a silly goose....Download the Dental Practice Heroes App today and access all the free resources available to you. (Awesome Android ppl Click Here) Take Control of Your Practice and Your LifeWe help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams.Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.

Send us Fan MailWhen we started this 10-week series, our goal was simple, to help dentists bill for what they do and get paid fairly for what they do.And the reason that's so important goes beyond money. It's about honesty. It's about transparency. It's about patient trust.Every law we've discussed, from bundling protections to timely filing, was built around one central belief: that patients deserve to know what their care costs, and providers deserve to be paid fairly for delivering it.Support the show

You know clinical inside out, but the front desk? It's a black box — and probably where you're losing the most money.In this episode, Dr. Paul Etchison speaks with Kiera Dent, founder of The Dental A Team, about how you can get your front office under control without becoming an insurance and billing expert. You'll learn the core KPIs you should always be tracking, how to balance competing priorities, and how to spot the red flags that your front office is silently costing you money.Topics discussed:Why the front desk is so chaotic in most practicesHow much you actually need to know about billing and insuranceSigns that your front office is costing you moneyThe 3 KPIs your front desk should hit daily and monthlyHow to build a visible scoreboard and accountability cultureWhy most teams aren't bought in (and how to change it)This episode was produced by Podcast Boutique https://www.podcastboutique.comCome Join us at the DPH Live Retreat in Tennessee April 24th-26th.   Click Here for More Info and to Register Don't be a silly goose....Download the Dental Practice Heroes App today and access all the free resources available to you. (Awesome Android ppl Click Here) Take Control of Your Practice and Your Life We help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams. Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.

Ever watch a full day turn into Swiss cheese before 9 a.m.? We've been there—and we found a fix that didn't rely on bigger fees or tougher forms. Our hygiene cancellations fell from 15% to 5% when we stopped leading with penalties and started leading with conversations that make appointments feel scarce, personal, and important.If you're tired of last‑minute holes and tense phone calls, start with the words your team uses before anyone thinks about canceling. Subscribe, share this with a colleague who hates no‑shows, and leave a quick review telling us your toughest cancellation scenario—we'll tackle it in a future episode.Free Webinar March 3rd, How to make every single procedure hit your production goal.  Register on the website dentalpracticeheroes.com  and head to the community for free.  Join us for Free Live Trainings and Community Discussion in the DPH Hero Collective on the DPH App.  Click Here to Join! Take Control of Your Practice and Your Life We help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams. Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.

Startup or acquisition... how do you choose? Between horror stories and conflicting advice, it's hard to get a straight answer. This episode breaks them down in a way that actually helps you decide (and avoid getting set back years). You'll learn what to look for during the due diligence process, the non-negotiables that determine success, and the number one factor for growth.Topics discussed:The pros and cons of starting a practice from scratchWhy acquisitions can turn into “pseudo startups”Due diligence and red flags most buyers missImportant factors that drive practice growthLeadership challenges and turnover after an acquisitionWhat matters more than location, capacity, and team cultureThis episode was produced by Podcast Boutique https://www.podcastboutique.comJoin us for Free Live Trainings and Community Discussion in the DPH Hero Collective on the DPH App.  Click Here to Join! Take Control of Your Practice and Your Life We help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams. Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.

What if the reason you don't feel wealthy has nothing to do with your income and everything to do with how your practice runs without you? We unpack why so many high-earning dentists still feel one bad month from disaster and lay out a clear path to replace anxiety with real freedom.If you're ready to swap bigger numbers for better systems and design a practice that supports your life, not the other way around, this one's for you. Subscribe, share with a colleague who needs a reset, and leave a review to help more dentists find practical, freeing strategies that work.Take Control of Your Practice and Your Life We help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams. Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.

The loan bill hits before your handpiece warms up—and it's bigger than your first apartment. We sat down with Dr. Alan Mead of the Very Dental Podcast to unpack the sticker shock of modern dental education, the real math behind associate versus owner income, and how to build skills that actually move your take-home. No five-step frameworks, just honest stories, practical tactics, and plenty of laughs to keep it human.We start with the big question: is dentistry still worth it when new grads face $4–5k monthly payments? From there, we break down the critical early decisions—whether to chase ownership for upside or remain an associate and become indispensable. You'll hear why leadership and communication pay as well as implants and endo, how to structure CE so it pays you back, and what case selection looks like when you need wins fast. We also talk about DSOs: why they can accelerate skill development and production, and how to spot the burnout traps before they grind your spark into dust.Skill building is a theme throughout: stacking meaningful repetitions, documenting questions in real time, and cornering instructors until ambiguity dies. We share the value of curation—picking a clear clinical lane, aligning your systems and team, and letting focus become your competitive edge. Along the way, we swap dental school war stories, joke about dentists opening doomed restaurants, and remind ourselves that humor is a survival skill when the numbers get heavy.Whether you're a new dentist staring down a $500k note or a seasoned clinician wondering if ownership still makes sense, you'll leave with a clearer playbook: pick a lane, get the reps, invest in communication, and let the value drive the income. If you're ready to design a practice that buys back your time and sanity, subscribe, share this episode with a colleague, and leave us a review—then book a strategy call at dentalpracticeheroes.com/strategy.Join us for Free Live Trainings and Community Discussion in the DPH Hero Collective on the DPH App.  Click Here to Join! Take Control of Your Practice and Your Life We help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams. Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.

Tired of feeling like growth is always easier for someone else? We pull back the curtain on the real pivot point in practice ownership: not a lucky break, better reimbursements, or a unicorn office manager, but a clear decision to lead as CEO. Once that identity shifts, everything changes—how you spend your time, what you tolerate, how your team shows up, and how fast the numbers move.If you're ready to stop reacting and start designing a team-driven, profitable practice with real freedom, join me for a live, virtual training that's recorded for replay: dentalpracticeheroes.com/freedom. Subscribe, share this with a colleague who needs the push, and leave a review telling us the one thing you're done tolerating. Your next chapter starts with a choice.JOIN THE THREE DAY SEMINAR HERE Take Control of Your Practice and Your Life We help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams. Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.