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Most practices don't fail for lack of systems—they fail because accountability shows up late, tense, and inconsistent. We unpack a practical way to fix that with the CVI method—curiosity, validation, and invitation—so your team follows through without fear, defensiveness, or drama. You'll hear why “laminated” SOPs stall, how delayed feedback normalizes noncompliance, and how reframing protocols around patient outcomes and team fairness wins real buy-in.If this resonated, share it with a colleague, subscribe for more practical leadership tools, and leave a 5-star review on Apple Podcasts so others can find the show. Got questions or want support? Book a free strategy call at dentalpracticeheroes.com/strategy.Join us for Free Live Trainings and Community Discussion in the DPH Hero Collective on the DPH App. Click Here to Join! GRAB THE FREE PLAYBOOK HERE - Discover 30 proven strategies top-performing dentists use to increase profits, cut clinical days, and finally enjoy the freedom they originally built their practices for.https://www.dentalpracticeheroes.com/playbookTake Control of Your Practice and Your Life We help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams. Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.
Struggling to hit production goals despite a packed schedule? In this episode, we get into the root issue of why your production is falling short and the mistakes you probably don't know you're making. Learn which appointments are practice killers, when block scheduling doesn't work, and how to design a schedule that can hit $1,200 per hour!Topics discussed:Why you're busy but underproducingHow to implement block schedulingWho shouldn't use block scheduling and what to do insteadThe bottlenecks in your day that keep production lowHow to train your team to schedule patientsSmall changes that improve the flow of your dayProcedure time benchmarksThis episode was produced by Podcast Boutique https://www.podcastboutique.comJoin us for Free Live Trainings and Community Discussion in the DPH Hero Collective on the DPH App. Click Here to Join! Get Free DPH Trainings, Download the App and Join our Community! CLICK HERE GRAB THE FREE PLAYBOOK HERE - Discover 30 proven strategies top-performing dentists use to increase profits, cut clinical days, and finally enjoy the freedom they originally built their practices for.https://www.dentalpracticeheroes.com/playbookTake Control of Your Practice and Your Life We help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams. Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.
Send us a text“HB 359: The Law That Sparked a Movement”Support the show
Happy Holidays! With time off (hopefully) in the not-so-distant future, it is important that your patients AND team are prepared for any holiday closure time. Patients should ideally be made aware of any practice closures in advance. Emails, texts, or custom recorded voicemails are the best way to ensure that patients know you are closed AND know what to do if they have a dental emergency. Your team also needs to know the expectations for checking email, voicemail, and text messages while the practice is closed. Listen in to these reminders to ensure that you are fully prepared for any time off this week!
Send us a text“Utah Leads the Nation: Why the ADA Isn't Talking About It — and Why We Are”Support the show
Every time a team member asks for a raise, the pressure is instant — but it doesn't have to be. In this episode, find out how to talk money with your team, set clear expectations, and lead raise conversations without it getting awkward. We explore inflation, bonuses, and systems that give your team a clear path for growth without blowing up your payroll. Listen now to take the stress out of every raise decision!Topics discussed:The trap of throwing money at problemsMistakes owners make when asked for a raiseHenry's dental assistant ladder and pay scaleHow to avoid losing team members when you say “no”How bonuses impact pay decisionsHow to handle the inflation and market pay argumentHow to stay competitive and keep team members happyThis episode was produced by Podcast Boutique https://www.podcastboutique.comeamsGet Free DPH Trainings, Download the App and Join our Community! CLICK HERE GRAB THE FREE PLAYBOOK HERE - Discover 30 proven strategies top-performing dentists use to increase profits, cut clinical days, and finally enjoy the freedom they originally built their practices for.https://www.dentalpracticeheroes.com/playbook Check out www.relevanceonlinemarketing.com if you want to get the same great marketing results as Dr. Etch. Mention DPH and get your first month FREE!Take Control of Your Practice and Your Life We help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams. Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.
In diesem Podcast stelle ich Ihnen das Fortbildungs-Highlight für 2026 vor: Inside KU64 – einen Tag in der größten Zahnarztpraxis Deutschlands. Am 13.03.2026 verbringen wir gemeinsam einen kompletten Tag bei KU64 in Berlin – direkt vor Ort, mitten im laufenden Praxisbetrieb. Gastgeber ist Stephan Ziegler, Inhaber von KU64, der offen und ungeschönt Einblicke in Struktur, Organisation, Führung und Wachstum einer Zahnarztpraxis mit über 200 Mitarbeitenden gibt. Es geht nicht um Hochglanz-Präsentationen, sondern um echte Praxisrealität: Wie ist KU64 entstanden? Welche Entscheidungen waren richtig – und welche Fehler teuer? Wie führt man eine Praxis dieser Größe stabil und wirtschaftlich erfolgreich? Neben der Praxisführung erwarten Sie Gespräche mit Schlüsselpersonen aus dem KU64-Team, ehrliche Zahlen, konkrete Learnings und Strategien, die auch für kleinere und mittlere Zahnarztpraxen relevant sind. Den Abend lassen wir gemeinsam im exklusiven China Club im Hotel Adlon ausklingen – mit Austausch, Networking und direktem Kontakt zu Stephan Ziegler und seinem Team. Wichtig: Die Teilnehmerzahl ist auf 60 Plätze begrenzt. Mehr Tickets gibt es nicht. Alle Infos und die Buchung finden Sie unter: www.svenwalla.de/ku64
Dr. David Carroll returns with valuable lessons for dentists on building a legacy, business tips, instilling predictability, flexibilty, and so much more. Ladies & Gentlemen, you're listening to "Confessions From A Dental Lab" and we're happy you're here. Subscribe today and tell a friend so we can all get 1% better :)Connect with Dr. Carroll on instagram at @carrolldentistryfl and email him at dr.davidc@me.comFollow KJ & NuArt on Instagram at @lifeatnuartdental.com, you can also reach us via email: kj@nuartdental.comLearn more about the lab and request information via our website: https://nuartdental.com/contact
Ever feel like your day moves at the speed of the slowest checkout lane? We unpack the hidden inefficiencies that quietly drain hours, stress your team, and shrink profit—then replace them with simple, durable systems that make your practice feel calm, fast, and predictable.We start with the most common culprit: unprepared operatories. You'll hear how to standardize rooms for the 90% of procedures you do most, set visual par levels, and stop the scavenger hunts that interrupt care. From there, we attack duplicate admin work—re-explaining fees, reprinting treatment plans, and rescheduling canceled visits—and show how firm pre-collection policies and clean financial consent cut out second touches. The result is less confusion for patients and fewer fire drills for your front desk. Learn how to make more money on less days! Register for the 3 Day Virtual Practice Freedom event at https://www.dentalpracticeheroes.com/freedom GRAB THE FREE PLAYBOOK HERE - Discover 30 proven strategies top-performing dentists use to increase profits, cut clinical days, and finally enjoy the freedom they originally built their practices for.https://www.dentalpracticeheroes.com/playbookTake Control of Your Practice and Your Life We help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams. Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.
In der heutigen Folge des Experten-Podcasts spricht Dipl. Betriebswirtin Nicole Hamm, leidenschaftliche Rebellin für faires Dental-Business, über den Spagat zwischen unternehmerischem Erfolg und echter Menschlichkeit in der Zahnmedizin. Außerdem erfährst Du, wie Zahnarztpraxen ihre Produktivität steigern. Außerdem verrät Nicole ihre besten Strategien, um Patienten dauerhaft zu binden. Wenn auch Du wissen willst, wie Deine Praxis schwarze Zahlen schreibt, dann solltest Du diese Folge des Experten-Podcasts nicht verpassen. Hat Dir der Experte des Tages gefallen, hast Du etwas für Dich mitnehmen können? Weitere Informationen bekommst Du unter www.dentalrockstars.de oder bei Insta unter zp-steiniger. Hosted on Acast. See acast.com/privacy for more information.
Send us a textIn this episode, we pull back the curtain on Delta Dental's latest effort to “train” HR departments on how to talk about their plans. On the surface, it looks like education—but behind the scenes, it's strategic messaging designed to make employees hear only the positives and none of the truth about coverage limitations, provider restrictions, and patient choice.We explore how these trainings teach HR professionals to polish the Delta Dental brand while avoiding the real issues—like low reimbursements, restrictive contracts, and the control Delta exerts over provider care. By shaping the message at the HR level, Delta ensures employees stay loyal to their network and blind to what's really happening behind the smile.Tune in as we decode Delta Dental's playbook and show how employers can empower their teams with facts, not spin.Support the show
In dieser Episode berichte ich vom 6. Zahnarzt-Strategietag in Stuttgart und gebe exklusive Einblicke in unser bisher erfolgreichstes Event. Ich zeige, warum eine klare Strategie, gezielte Umsatzmaßnahmen und eine starke Teamführung den Grundstein für nachhaltigen Praxiserfolg legen. Sie erfahren, wie Mission, Vision, Werte und Ziele in Ihrer Praxis gelebt werden können – und welchen direkten Einfluss das auf Organisation, Patientenbindung und Gewinn hat. Außerdem teile ich praxiserprobte Impulse für Optimierung und Führung, die Sie direkt umsetzen können. Freuen Sie sich auf Inspiration und konkrete Ansätze, mit denen auch Ihre Praxis überdurchschnittlich erfolgreich wird. Wenn Sie selbst mehr zu diesem Thema erfahren möchten, freue ich mich auf ein gemeinsames, kostenloses Erstgespräch! Jetzt unter www.svenwalla.de vereinbaren. Oder sichern Sie sich Ihre Tickets für den 7. Zahnarzt-Strategietag in Frankfurt am Main unter: https://www.svenwalla.de/zahnarzt-strategietag
Send us a textTracy takes our listeners into a deep dive on how third-party payers are discouraging their clients to see out-of-network dentists. In this episode, we expose the truth behind Delta Dental's latest campaign targeting HR departments. Their message? Convince employees that going “out of network” will cost them more. The reality? It costs Delta control. We break down the misleading talking points, reveal what the data actually shows, and explain how this manipulation keeps both employers and employees in the dark—while protecting Delta's profit margins, not patient care.Support the show
In dieser Episode spreche ich offen darüber, warum Prophylaxe für mich mehr als nur Zahngesundheit bedeutet – sie ist das unterschätzte Herzstück jeder erfolgreichen Praxis. Anhand eines aktuellen Beratungsgesprächs zeige ich, wie entscheidend Kontrolle, Qualität und richtige Kommunikation sind, um den Prophylaxe-Umsatz zu steigern und typische Fehler zu vermeiden. Ich erzähle, wie Sie mit klaren Prozessen, der richtigen Mitarbeiterführung und einem konsequenten System nicht nur die Leistung, sondern auch die Akzeptanz bei Patienten nachhaltig steigern. Erfahren Sie, warum es sich lohnt, genauer hinzuschauen und wie Sie Ihr Team motivieren, echte Mehrwerte zu schaffen – für Ihre Patienten und Ihre Praxis. Jetzt reinhören und Prophylaxe neu denken!
Send us a textDietrich Bonhoeffer, the German theologian and resistance figure, once observed: “Stupidity is a more dangerous enemy of the good than malice. Stupidity, not evil, is the greater threat. Not because it's more powerful, but because stupidity is unreachable. You can expose evil, you can argue with it, you can shine a light on it, you can resist it, but stupidity just does not respond. It does not engage. It just is, and it spreads.”Though written in the context of political oppression, Bonhoeffer's words resonate profoundly within dentistry today. The challenges our profession faces—insurance restrictions, reimbursement struggles, regulatory burdens—are not merely fueled by malice or greed. More often, they are perpetuated by what Bonhoeffer described: a surrender of independent thought and discernment.In this article, we will examine how Bonhoeffer's warning applies to dentistry, dental insurance, dental association leadership, and dental teams. More importantly, we will explore how liberation—not simply instruction—is the only antidote.Support the show
In dieser Episode berichte ich von einer einzigartigen Veranstaltung: der Dental Mastermind auf Sylt. Zehn erfolgreiche Zahnärzte kamen zusammen, um offen über ihre Probleme zu sprechen und echte Lösungen zu entwickeln. Besonders beeindruckt hat mich die Offenheit und das Vertrauen, das in diesem exklusiven Kreis herrschte. Wir haben nicht nur intensiv gearbeitet, sondern auch erlebt, wie der besondere Rahmen auf Sylt neue Perspektiven schafft. Tauchen Sie ein in die Atmosphäre, die diese Mastermind so außergewöhnlich macht, und erfahren Sie, warum solche Treffen einen echten Unterschied machen können.
In dieser Episode verrate ich Ihnen meine fünf besten Geheimtipps, um Ihren Honoraraumsatz in den nächsten zwölf Monaten um mindestens 15 bis 25 Prozent zu steigern. Dabei zeige ich ganz konkret, wie Sie die Prophylaxe zur Profitmaschine machen, Ihren Terminkalender endlich rentabel füllen und sich von Zeitfressern verabschieden. Erfahren Sie, wie Sie souverän über hochwertige Leistungen sprechen, Ihr Team für Umsatz begeistern und gezielt die richtigen Patienten anziehen. Ich teile praxiserprobte Methoden, mit denen Sie Ihr Einkommen steigern, Ihre Praxis effizienter steuern und wieder mehr Freude an Ihrem Beruf gewinnen. Jetzt reinhören und den ersten Schritt zum Praxiserfolg machen!
Tired of putting out fires all day? It's time to start thinking like a CEO, not just a clinician. In this episode, Dr. Chris Green shares the systems that helped him cut down clinical days and lead like a CEO instead of just a manager.You'll learn how he trains strong leaders, strategies you can use to address team resistance when you step back from the chair, and the first step every owner should take to start acting like the CEO of their practice. Hear what it takes to lead with less stress and more structure!Topics discussed:The new challenges that come with practice growthDr. Green's biggest leadership mistake as a new ownerDeveloping systems to lead instead of manageThe structure that helped him reduce clinical daysCore lessons in his 12-week leadership programMindset shifts for cutting clinical days without guiltStrategies to keep associates happy and accountableKey metrics that show you're ready for another associateHow to easily cut down to three clinical daysGrab Dr. Chris Green's book, The Plan, The Project, The Practice: https://www.amazon.com/stores/author/B0D37YZBKN/allbooks/Learn more about Dynamic Dental Ascension:https://dynamicdentalascension.com/This episode was produced by Podcast Boutique https://www.podcastboutique.comGRAB THE FREE PLAYBOOK HERE - Discover 30 proven strategies top-performing dentists use to increase profits, cut clinical days, and finally enjoy the freedom they originally built their practices for.https://www.dentalpracticeheroes.com/playbook Join Etch, Steve, Henry, and 14 other growth minded practice owners at this exclusive beachfront masterminding opportunity November 7 and 8 in Destin Florida. Apply by setting up a strategy call HERE Take Control of Your Practice and Your Life We help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams. Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.
In dieser Episode spreche ich offen über das, was viele Praxisinhaber heimlich beschäftigt: die wachsende Kostenlast und der Druck, wirtschaftlich zu bestehen. Ich zeige, warum klassische Sparmaßnahmen oft ins Leere laufen und wie Sie trotz steigender Ausgaben und Personalkosten Ihre Zahnarztpraxis wieder auf Erfolgskurs bringen. Anhand von persönlichen Erfahrungen und praxisnahen Beispielen erfahren Sie, welche Stellschrauben wirklich zählen und warum Umsatzsteigerung oft der einzige Weg aus der Kostenfalle ist. Ich teile Einblicke aus über 17 Jahren Praxisführung und verrate, wie wir unseren Umsatz verzehnfacht haben. Hören Sie rein, wenn Sie wissen wollen, wie Sie Ihre Praxis nachhaltig und zukunftssicher aufstellen!
In dieser Episode nehme ich Sie mit hinter die Kulissen einer echten Coaching-Session und zeige, wie schon minimale Optimierungen im Terminbuch eine Praxis nachhaltig verändern können. Ich teile, wie wir durch gezielte Analyse und smarte Terminplanung innerhalb eines Tages nicht genutzte Umsatzpotenziale aufdecken konnten – und warum diese Erkenntnisse für jede Zahnarztpraxis ein echter Game Changer sind. Es geht nicht nur um Zahlen, sondern um das Zusammenspiel im Team, um Effizienz und darum, wie wir gemeinsam fünfstellige Beträge heben können. Außerdem gebe ich einen Ausblick, wie KI-Lösungen künftig den Praxisalltag revolutionieren werden – praxisnah und erprobt. Wenn Sie wissen wollen, wie Sie Ihr Terminbuch in eine Umsatzmaschine verwandeln, hören Sie jetzt rein!
Feeling trapped on the dental treadmill? That plateau between $1-2 million in practice revenue isn't just common—it's a critical crossroads in your ownership journey.Dental practice owners typically hit this wall after establishing their core team (usually two hygienists, two assistants, and two front desk staff), then find themselves unable to push beyond despite working harder clinically. The fundamental problem isn't your clinical skills or work ethic—it's that you've reached the ceiling of what one dentist can physically produce while simultaneously trying to run a business.I experienced this firsthand when my practice hit $1.8 million back in 2015. Despite efficient systems and block scheduling, growth seemed impossible without clinical burnout. I was constantly trying to squeeze in one more same-day patient while lacking the energy to handle the essential business responsibilities. The breakthrough came when I realized that most dentists don't actually own a business—they have a really good job. A true business continues generating revenue when you're not physically present, while most dental practices stop producing the moment the owner stops performing dentistry.Breaking through requires four transformative mindset shifts: transitioning from dentist to owner, building a leadership team, systematizing operations, and developing problem-solvers within your team. By implementing these changes, I was able to bring on my first associate, reduce my clinical schedule, and unlock unprecedented freedom—taking 18 weeks off last year while my practice continued thriving.The path beyond $2 million isn't about working harder; it's about working differently. Ready to stop being trapped by your practice and start enjoying the freedom of true practice ownership? Visit dentalpracticeheroes.com to schedule a strategy call and discover how our coaching can help you build the systems and leadership that create both profitability and freedom.Join Etch, Steve, Henry, and 14 other growth minded practice owners at this exclusive beachfront masterminding opportunity November 7 and 8 in Destin Florida. Apply by setting up a strategy call HERE Take Control of Your Practice and Your Life We help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams. Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.
Not everyone should be a leader. Not even your star employee. The DPH Coaches learned this lesson the hard way, and this episode unpacks what can happen when you put the wrong person in charge. You'll hear how to be proactive and get the right people in the right roles, the signs you may have promoted the wrong person, and why an outside hire might be the best move. Leadership is too important to get wrong, so don't miss this one!Topics discussed in this episode:Early signs Dr. Henry's new manager wasn't a leaderWhat actually makes a good leaderInternal hires vs. external hiresWhy internal promotions don't always workHow respect is earned in a practiceThis episode was produced by Podcast Boutique https://www.podcastboutique.comUse the same marketing company as Dr. Etch!Get your free demo with Relevance Marketing by Clicking Here Take Control of Your Practice and Your Life We help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams. Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.
100 Teilnehmer, 2 Tage, 1 Ziel: Praxiserfolg auf einem neuen Level. In dieser Folge nimmt Sie Sven Walla mit hinter die Kulissen der bisher erfolgreichsten Masterclass of Dental Business mit Prof. Dr. Günter Dhom. Was macht den Unterschied in Führung, Kommunikation, Zahlen und Umsetzung? Welche Denkfehler kosten Praxisinhaber wertvolles Wachstum – und wie gelingt die Wende? Wenn Sie selbst mehr darüber erfahren möchten, freuen wir uns auf ein kostenloses Erstgespräch. Oder sichern Sie sich direkt Ihr Ticket für den Zahnarzt-Strategietag am 08.11.2025 in Stuttgart. www.svenwalla.de www.svenwalla.de/zahnarzt-strategietag
Ever wonder why certain dental practice owners effortlessly navigate challenges while others remain perpetually stuck? The answer isn't superior intelligence or working harder—it's a specific mindset that separates extraordinary dental entrepreneurs from the rest.Through years of coaching dentists, I've identified three crucial characteristics that define the most successful practice owners. First, they absolutely refuse to live in ambiguity. While average owners accept problems as "just how things are," exceptional leaders view uncertainty as unacceptable. They embody the principle that those with the highest standards should lead, refusing to tolerate persistent issues or knowledge gaps. When faced with burnout or inefficiency, they don't resign themselves to it—they methodically find solutions.Second, successful dentists continuously ask bigger, more ambitious questions throughout their careers. Their inquiries evolve from basic operational concerns to optimization challenges to transformative questions about leadership and delegation. This progression drives continuous growth while others plateau at "good enough." The most successful practitioners regularly examine all aspects of their practice, constantly identifying improvement opportunities rather than becoming complacent.Finally, extraordinary dental practice owners leverage the right guides to multiply their growth. Whether through coaching relationships, mastermind groups, or mentorship connections, they understand that accelerated development comes from learning through others' experiences. They extend this problem-solving mindset throughout their organization by cultivating a culture of resourcefulness where team members bring solutions rather than just problems.Ready to transform your practice experience? Implement these three powerful mindset shifts: establish a "no ambiguity rule," dedicate regular time for reflection and bigger-picture thinking, and invest in shortcuts by seeking guidance from those who've already navigated similar challenges. Your path to exceptional practice ownership isn't about working harder—it's about developing the resourcefulness to work smarter. Visit dentalpracticeheroes.com to schedule a strategy call and discover how to fully systemize your office while inspiring your team in ways you never thought possible.Take Control of Your Practice and Your Life We help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams. Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.
Ever wonder why you're constantly busy but your practice isn't growing? The answer lies in understanding the critical difference between maintenance work and true business building.As dental practice owners, we often mistake activity for productivity. We spend countless hours handling payroll, ordering supplies, managing schedules, and answering endless staff questions. These tasks give us the satisfaction of checking boxes, but they're merely keeping the lights on rather than creating growth or freedom. They're what I call "playing office" rather than working on your business.Take Control of Your Practice and Your Life We help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams. Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.
Fachlich top – aber reicht das für echten Praxiserfolg? In dieser Folge stellt Sven Walla die vier zentralen Erfolgsfaktoren für Zahnärztinnen und Zahnärzte vor: Fachkompetenz, soziale Kompetenz, Motivation und Finanzkompetenz. Gemeinsam visualisieren wir die „Erfolgsformel im Kreis“ – und zeigen, warum echte Weiterentwicklung erst dann beginnt, wenn alle vier Bereiche bewusst trainiert werden. Ein klarer, praxisnaher Impuls für alle, die mehr wollen als nur den Status quo – inklusive Einladung zur Masterclass of Dental Business mit Prof. Dr. Günter Dhom. Wenn Sie selbst mehr zu dem Thema erfahren wollen, dann freuen wir uns auf ein gemeinsames, kostenloses Erstgespräch! Jetzt unter www.svenwalla.de ausmachen!
Did you hire the wrong person… or is it your onboarding process?In this episode, learn how to figure out if it's a hiring mistake or an onboarding issue, why coachability matters more than resumes, and what to do when your new hire isn't meeting expectations. You'll hear about our own hiring mistakes and get tips for spotting red flags early, asking better interview questions, and knowing when it's time to let someone go.Topics discussed in this episode:Why your office isn't the right fit for everyoneQuestions to ask in interviewsInterview red flags to watch forHow to tell if candidates are coachableWhen to let someone goThis episode was produced by Podcast Boutique https://www.podcastboutique.comTake Control of Your Practice and Your Life We help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams. Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.
In this episode, the hosts dissect a high-margin dental supply e-commerce carve-out deal and uncover how a recent legislative change may have obliterated its business model.Business Listing - https://www.bizbuysell.com/business-opportunity/high-margin-b2b-e-commerce-dental-supply-business-with-2-500-customers/2382931/Welcome to Acquisitions Anonymous – the #1 podcast for small business M&A. Every week, we break down businesses for sale and talk about buying, operating, and growing them.
In this episode, the hosts dissect a high-margin dental supply e-commerce carve-out deal and uncover how a recent legislative change may have obliterated its business model.Business Listing - https://www.bizbuysell.com/business-opportunity/high-margin-b2b-e-commerce-dental-supply-business-with-2-500-customers/2382931/Welcome to Acquisitions Anonymous – the #1 podcast for small business M&A. Every week, we break down businesses for sale and talk about buying, operating, and growing them.
The bridge you're walking across has missing planks. Every step feels uncertain, progress slows to a crawl, and you might even consider turning back. This perfectly captures what running a dental practice feels like when critical systems are missing or broken.Most dental practices struggle with five fundamental gaps: inadequate onboarding that never fully integrates team members into the culture; collections and financing systems that allow money to leak through cracks; chaotic scheduling that creates daily stress instead of predictable production; case acceptance approaches that focus solely on the dentist rather than leveraging the entire team; and leadership systems that fail to create accountability and coordination. The consequences manifest as constant frustration, team turnover, and profitability challenges.Take Control of Your Practice and Your Life We help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams. Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.
Heute sprechen wir über ein Thema, das in Zahnarztpraxen oft unterschätzt wird, aber über Erfolg oder Misserfolg entscheidet: Führung und Onboarding neuer Mitarbeiter. Viele Zahnärztinnen und Zahnärzte machen immer wieder die gleichen Fehler bei der Neueinstellung – und wundern sich, warum Mitarbeiter nicht bleiben oder nicht so arbeiten, wie sie es erwarten. Wenn Sie dieses Thema vertiefen möchten, lade ich Sie herzlich ein zur Masterclass of Dental Business am 19. und 20.09. in Düsseldorf mit Prof. Dr. Günter Dhom und Sven Walla. Dort sprechen wir zwei Tage lang über Mitarbeitergewinnung, Führung und praxisnahe Lösungen für Zahnärzte. Jetzt Ticket sichern: www.svenwalla.de Wenn Sie selbst mehr zu dem Thema erfahren wollen, dann freuen wir uns auf ein gemeinsames, kostenloses Erstgespräch! www.svenwalla.de
„Ich weiß nicht, wie ich's ihr sagen soll …“ – Wenn dieser Satz in Ihrer Praxis öfter fällt, geht es nicht um Kleinigkeiten, sondern um echte Führungsprobleme. Ines Schumacher zeigt in dieser Episode, warum Kommunikation das wichtigste Führungsinstrument ist – und wie Klarheit Konflikte löst, das Team stärkt und Kündigungen verhindert. Sie wollen mehr erfahren? Dann buchen Sie jetzt Ihr kostenloses Erstgespräch – oder sichern Sie sich ein Ticket für die Masterclass of Dental Business mit Prof. Dr. Günter Dhom im September in Düsseldorf.
Running behind every day isn't normal — it's a systems problem. From scheduling to delayed exams, this episode explores what causes chaos in dental practices and simple fixes that can get the whole office running smoothly again.Our tips and tricks will help you time hygiene exams, handle emergencies, and create a culture that keeps everyone on time. If your days feel like a game of catch-up, this episode is for you!Topics discussed in this episode:How running behind impacts patients and your teamWhy so many offices fall off scheduleSystems that keep hygiene appointments on timeSmart scheduling and team communicationCreating a culture that values timelinessHow to plan for patient emergenciesWhat to do when you're running behind Text us your feedback! (please note: we cannot respond through this channel)) apply for the 2025 Mastermind at https://www.dentalpracticeheroes.com/apply Sign up for the life changing Hero Collective 12 month program 2025 starting in September. Go HereTake Control of Your Practice and Your Life We help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams. Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.
Embezzlement usually starts with someone “you'd never suspect.” Dr. Josh Cochran thought he was building a strong team after opening his practice, but the financials told a different story. In this episode, he shares why it took him so long to realize his employee was embezzling, the red flags he missed, and how he would do things differently today. Learn what systems to put in place to protect your business and the most effective way to prevent embezzlement in your practice!Topics discussed in this episode:Two things you need to learn in your practiceDr. Cochran's early mistakesCommon red flags of embezzlementHow he addressed the embezzlement in his practiceWriting exercise for managing stressThe emotional impact of embezzlementHow to prevent embezzlementConnect with Dr. Josh Cochran:https://www.youtube.com/@TheDr.JoshCochranShowText us your feedback! (please note: we cannot respond through this channel))apply for the 2025 Mastermind at https://www.dentalpracticeheroes.com/apply Sign up for the life changing Hero Collective 12 month program 2025 starting in September. Go HereTake Control of Your Practice and Your Life We help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams. Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.
Tired of feeling like you're the only one who gives a crap?This week, Dr. Paul breaks down one of the real causes of burnout—not just for you, but for your team. It's not about working too hard. It's about feeling like none of it matters.Discover how powerlessness creates disengagement, resentment, and culture rot—and how a simple shift in leadership style can turn your team from reactive employees to proactive owners.You'll learn:Why your team might be checking out (and it's not laziness)How to give people real ownership without losing controlThe one-on-one question that sparks instant engagementHow to create “collaborative ownership” across your practiceThis is how you build a team that solves problems without you.
Case acceptance is down. Patients are confused. Your team is frustrated. Sound familiar? These are all signs your practice is out of alignment. Whether you own one practice or multiple locations, this episode will help you get everyone on the same page clinically — from the front office to hygienists, assistants, and doctors.You'll learn how to run effective calibration meetings that set clear clinical standards, get your team on board, and guide them without conflict. These tips will improve communication and cut out the chaos in your practice!Topics discussed in this episode:The key to getting your team on the same pageHow to get your team engagedThe first step to clinical calibrationWhy you should coach and not teachThe role of SOPs and team buy-inText us your feedback! (please note: we cannot respond through this channel))Take Control of Your Practice and Your Life We help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams. Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.
Your practice is thriving, so why not sell? DPH coach Dr. Steve Markowitz owns a six-practice dental group and seriously considered cashing out, but he realized he wasn't ready to let go.In this episode, he shares why he decided not to sell even after hitting his $10M revenue goal and what changed about his approach to ownership. You'll hear the changes that helped him become a better leader, shift out of burnout, and redefine his purpose. Learn why selling isn't always the best move!Topics discussed in this episode:Why Steve didn't sell his practiceReevaluating the practice and his role as ownerThe new goal for his practiceChanges that leveled up his practiceWhat he does to grow as a leaderText us your feedback! (please note: we cannot respond through this channel))
Leadership's echo effect shapes dental practice culture far more than we realize. As practice owners, even when we're not actively leading, our behavior creates rippling effects that influence team dynamics long after we've left the building.True practice culture isn't what you declare in mission statements or team meetings—it's the accumulation of every feeling your team members have about working in your practice. These feelings develop through countless small interactions where your actual behaviors either reinforce or contradict your stated values. A deep sigh when interrupted, multitasking during conversations, or inconsistently holding people accountable all send powerful unspoken messages that can undermine everything you claim to stand for as a leader.Ready to create a practice that runs smoothly with less stress and higher profits? Consider joining our September mastermind where we'll help you build leadership skills and systems that create positive cultural echoes throughout your practice.Text us your feedback! (please note: we cannot respond through this channel)) The 2025-2026 DPH Mastermind is now taking applications! Make this the year you decided to create the practice you've always dreamed about!Take Control of Your Practice and Your Life We help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams. Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.
On today's episode, Dr. Mark Costes is joined by Penny Reed, Executive Vice President at ADOM and a trailblazer in dental practice management. Penny shares her journey from being recruited by her dentist to manage a practice, to becoming a nationally recognized consultant and leader in dental office management. She reveals the five key revenue drivers for practice growth, why active patient engagement starts in hygiene, and how simple, enthusiastic patient interactions can powerfully increase new patient referrals. Penny also dives into her new role at ADOM, highlighting the organization's mission to support and empower office managers through community, education, and leadership training. Whether you're a dentist or team leader, this episode is packed with tactical insights on how to build a more efficient, profitable, and harmonious practice. Be sure to check out the full episode from the Dentalpreneur Podcast! EPISODE RESOURCES https://www.dentalmanagers.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast
Discover the psychological key that unlocks patient follow-through with the endowed progress effect—a powerful concept that transforms how dental professionals communicate about treatment plans. This game-changing approach doesn't require changing your fees, procedures, or recommendations—just the way you frame patient progress.Through a fascinating car wash punch card study, we explore why patients who feel they've already made progress are dramatically more likely to complete their treatment. Rather than overwhelming patients with everything that needs to be done, learn to recognize and celebrate the steps they've already taken. For new patients with extensive needs, acknowledge that simply coming in was "half the battle." For returning patients after a hiatus, reinforce that they're "the type of person who cares for their teeth" rather than making them feel they're starting over.Text us your feedback! (please note: we cannot respond through this channel)) The 2025-2026 DPH Mastermind is now taking applications! Make this the year you decided to create the practice you've always dreamed about!Take Control of Your Practice and Your Life We help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams. Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.
Thinking about making your associate a partner? This episode will help you decide if it's the right move for you and what other options you have to keep associates in your practice without giving up equity.You'll learn the must-haves of a successful partnership, the common reasons they fail, and what to look for in a potential partner. Listen now to hear the benefits of partnership and why you might want to stay solo!Topics discussed in this episode:The first step to partnershipThe benefits of partnershipWhy Dr. Henry chose to stay soloWhy partnerships failHow to make partnerships successfulAlternative ways to structure partnershipsText us your feedback! (please note: we cannot respond through this channel)) The 2025-2026 DPH Mastermind is now taking applications! Make this the year you decided to create the practice you've always dreamed about!Take Control of Your Practice and Your Life We help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams. Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.
There's an easy solution for patients who can't afford treatment: membership plans. In this episode, you'll learn how to structure your plan, price it so patients sign up, and get your team on board.The DPH coaches share what's worked in their practices and easy mistakes you can avoid, whether you're creating a plan or revamping one you already have. Tune in for tips to build a plan that keeps patients coming back and feels like a win for everyone!Topics discussed in this episode:Why membership plans are good for your practiceHow membership plans benefit patientsPlan structures and pricingHow to get team buy-inMarketing and getting patients to sign upTo download the Membership Plan Documents mentioned in the episode click here! Text us your feedback! (please note: we cannot respond through this channel)) The 2025-2026 DPH Mastermind is now taking applications! Make this the year you decided to create the practice you've always dreamed about!Take Control of Your Practice and Your Life I help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams. Join the DPH Hero Collective and get the tools, training, and support you need to transform your practice: Team and Doctor Training for every aspect of Practice Management Comprehensive Training: Boost profit, efficiency, and team engagement. Live Q&A Sessions: Get personalized help when you need it most. Supportive Community: Connect with practice owners on the same journey. Editable Systems & Protocols: Standardize your operations effortlessly. Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.
Practice ownership doesn't have to mean running an office or signing a lease. Dr. Jennifer Haddad designed her practice around a hybrid model that keeps her schedule and clinical decisions all within her control. In this episode, she shares how it works inside an existing practice, the benefits of this non-traditional path, and how she began building a brand before ownership. Tune in to find out if this model is right for the career and lifestyle you want!Topics discussed in this episode:Struggling with work-life balance as a new motherLogistics of the co-working hybrid modelBalancing responsibilities and patient careStarting a brand before ownershipBuilding a brand based on referralsText us your feedback! (please note: we cannot respond through this channel)) The 2025-2026 DPH Mastermind is now taking applications! Make this the year you decided to create the practice you've always dreamed about!Take Control of Your Practice and Your Life I help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams. Join the DPH Hero Collective and get the tools, training, and support you need to transform your practice: Team and Doctor Training for every aspect of Practice Management Comprehensive Training: Boost profit, efficiency, and team engagement. Live Q&A Sessions: Get personalized help when you need it most. Supportive Community: Connect with practice owners on the same journey. Editable Systems & Protocols: Standardize your operations effortlessly. Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.
Tired of asking for reviews and getting crickets? In this episode, Sara Hansen reveals why most practices struggle to earn referrals and how to change that—starting from the inside out.
When's the last time you reviewed your office policies? Regular check-ins keep your practice running smoothly and your team on the same page. In this episode, the DPH coaches share how they've updated their own policies to reflect today's workplace, cut down stress, and avoid playing favorites.Get tips on managing cell phone use, stopping patients who start recording in the chair, and creating policies that are fair to all employees. Plus, find out how staff discounts can strengthen your team and grow your practice!Topics discussed in this episode:Evolving cell phone policiesHow to handle cell phone use by patientsAppearance policies: tattoos, piercings, and apparelCreating fair, consistent policiesThe benefits of employee discountsWhy you need updated policies in your practiceText us your feedback! (please note: we cannot respond through this channel))Join our Online Mastermind Community with All the Training, Systems, and Plug and Play Protocols for you and your team. https://www.dentalpracticeheroes.com/DPHcoaching Take Control of Your Practice and Your Life I help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams. Join the DPH Hero Collective and get the tools, training, and support you need to transform your practice: Team and Doctor Training for every aspect of Practice Management Comprehensive Training: Boost profit, efficiency, and team engagement. Live Q&A Sessions: Get personalized help when you need it most. Supportive Community: Connect with practice owners on the same journey. Editable Systems & Protocols: Standardize your operations effortlessly. Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.
Ever struggled with hygiene cancellations while simultaneously facing a backlog of patients desperate for appointments? You're not alone, and there's a brilliant solution hiding in plain sight.What makes this approach so powerful is its triple benefit structure. Your practice maintains a more predictable schedule and improves productivity. Your patients gain more consistent access to care when they need it. And your local community organizations receive much-needed support. It's a win-win-win that aligns perfectly with modern dental practices that aim to be forces for good beyond their clinical contributions.Ready to transform your practice's cancellation policy while making a real difference in your community? Try this approach and email us at dentalpracticeheroes@gmail.com to share your results. For more innovative practice management solutions and to join our community of growth-minded dental professionals, visit dentalpracticeheroes.com and become part of the DPH Hero Collective today.Text us your feedback! (please note: we cannot respond through this channel))Join our Online Mastermind Community with All the Training, Systems, and Plug and Play Protocols for you and your team. https://www.dentalpracticeheroes.com/DPHcoaching Take Control of Your Practice and Your Life I help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams. Join the DPH Hero Collective and get the tools, training, and support you need to transform your practice: Team and Doctor Training for every aspect of Practice Management Comprehensive Training: Boost profit, efficiency, and team engagement. Live Q&A Sessions: Get personalized help when you need it most. Supportive Community: Connect with practice owners on the same journey. Editable Systems & Protocols: Standardize your operations effortlessly. Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.
Ever feel like the stress of dental practice is overwhelming? Join us on Dental Practice Heroes as we sit down with the insightful dental life coach Chelsea Myers to explore how dentists can manage stress and avoid feeling trapped in their profession. Chelsea offers practical advice on setting boundaries between work and home life and emphasizes the importance of personal and professional growth. Discover how taking control of your own happiness, instead of relying on external factors, can lead to a more fulfilling career and personal life.In our deep-dive discussion, Chelsea also sheds light on achieving flow and authenticity in dentistry. She explains how practices like writing, meditation, and structured routines can uncover personal insights and alleviate stress. Learn how traits that contribute to professional excellence, like perfectionism, can be managed to improve personal relationships. Chelsea also shares about her one-on-one and group coaching, her foundation supporting families in need, and how you can connect with her for further guidance. Tune in for an episode packed with valuable tips and heartfelt advice for every dentist seeking balance and fulfillment.Text us your feedback! (please note: we cannot respond through this channel))Check out www.relevanceonlinemarketing.com if you want to get the same great marketing results as Dr. Etch. Mention DPH and get your first month FREE!Take Control of Your Practice and Your Life I help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams. Join the DPH Hero Collective and get the tools, training, and support you need to transform your practice: Team and Doctor Training for every aspect of Practice Management Comprehensive Training: Boost profit, efficiency, and team engagement. Live Q&A Sessions: Get personalized help when you need it most. Supportive Community: Connect with practice owners on the same journey. Editable Systems & Protocols: Standardize your operations effortlessly. Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.
How can you keep your team, grow your practice, AND reclaim your time? Discover how Dr. Ryan Bradley did all three without burnout, spending big on marketing, or micromanaging his team. We talk about what worked to reduce turnover through a merger, create work-life balance, and scale while cutting back clinical days. Tune in to learn how working less can actually help you grow your practice faster!Topics discussed in this episode:How to successfully take over a practiceBuilding a culture that reduces turnoverChallenges expanding from 4 to 8 opsMaintaining low turnover through a mergerStrategies to achieve work-life balanceAvoid these common growth mistakesWhat it takes to be a good leader and practice owner Text us your feedback! (please note: we cannot respond through this channel))Check out www.relevanceonlinemarketing.com if you want to get the same great marketing results as Dr. Etch. Mention DPH and get your first month FREE!Take Control of Your Practice and Your Life I help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams. Join the DPH Hero Collective and get the tools, training, and support you need to transform your practice: Team and Doctor Training for every aspect of Practice Management Comprehensive Training: Boost profit, efficiency, and team engagement. Live Q&A Sessions: Get personalized help when you need it most. Supportive Community: Connect with practice owners on the same journey. Editable Systems & Protocols: Standardize your operations effortlessly. Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.
What does “biohacking” have to do with dentistry? For Dr. Peter Dinh, figuring out the root cause of his low energy and burnout changed the way he felt in his body and in his practice.In our conversation, he shares how functional medicine helped him heal hidden issues like leaky gut and low dopamine, improve his mental and physical health, and show up better for his team, his family, and himself. We also talk about the stress of practice ownership and how biohacking can help you treat common problems like anxiety, apathy, and trouble sleeping — making it possible to lead without burnout and build a healthier, happier practice.Topics discussed in this episode:The hidden health effects of practice ownershipUnderlying causes of fatigue, mood imbalance, and burnoutHealing through functional medicineReframing work, stress, and successUnexpected benefits of biohackingHow personal healing makes you a better leaderBalancing practice ownership and personal healthConnect with Dr. Peter Dinh:Website: https://www.guthormoneclinic.com/Instagram: https://www.instagram.com/gut_hormone/Youtube: https://www.youtube.com/@TheGutHormoneClinicEmail: dinhpeterdds@gmail.com Text us your feedback! (please note: we cannot respond through this channel)) Check out www.relevanceonlinemarketing.com if you want to get the same great marketing results as Dr. Etch. Mention DPH and get your first month FREE!Take Control of Your Practice and Your Life I help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams. Join the DPH Hero Collective and get the tools, training, and support you need to transform your practice: Team and Doctor Training for every aspect of Practice Management Comprehensive Training: Boost profit, efficiency, and team engagement. Live Q&A Sessions: Get personalized help when you need it most. Supportive Community: Connect with practice owners on the same journey. Editable Systems & Protocols: Standardize your operations effortlessly. Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.
Dental practice owners across the country face a mounting challenge—skyrocketing hygienist wages that strain traditional production-focused models. But what if obsessing over hourly production metrics is actually holding your practice back from its true potential?In this transformative episode, I reveal why the real value of your hygiene department extends far beyond cleaning teeth and covering overhead. Your hygienists aren't just maintenance workers—they're relationship architects creating memorable patient experiences, treatment acceptance facilitators preparing patients for necessary care, and health consultants offering solutions that improve lives.When patients spend 40-60 minutes with your hygienists but only 2-5 minutes with you as the doctor, those hygiene appointments become the defining experience of your practice. Patients form their strongest impressions and build their trusting relationships during hygiene visits. The loyalty this creates drives retention and word-of-mouth referrals that no marketing campaign can match.Text us your feedback! (please note: we cannot respond through this channel))Check out www.relevanceonlinemarketing.com if you want to get the same great marketing results as Dr. Etch. Mention DPH and get your first month FREE!Take Control of Your Practice and Your Life I help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams. Join the DPH Hero Collective and get the tools, training, and support you need to transform your practice: Team and Doctor Training for every aspect of Practice Management Comprehensive Training: Boost profit, efficiency, and team engagement. Live Q&A Sessions: Get personalized help when you need it most. Supportive Community: Connect with practice owners on the same journey. Editable Systems & Protocols: Standardize your operations effortlessly. Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.