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Selling on Amazon is, in my opinion, an overall positive experience. Yes, there are some frustrations that come up from time to time…. But what happens when things go from frustrating to just downright bad (and you might need to get a lawyer involved). In this episode I am happy to bring on attorney CJ Rosenbaum who focuses on helping Amazon sellers. He shares what to do if you are faced with really serious situations (and even gives examples of how to avoid those situations, so you don't need a lawyer). Connect with CJ Amazon Sellers Lawyer Global IP Protection
CJ Rosenbaum of AmazonSellersLawyer.com talks about Amazon highjackers and how to handle them. You'll Learn: What is a Hijacker How to apply The First Sale Doctrine Different Post Sale benefits How to deal with Hijackers Basics of Lawsuits How to put the defense ring around our brands on Amazon The importance of getting your infrastructure in place How to protect ourselves from our own factories Hot to contract factories in China
CJ Rosenbaum of AmazonSellersLawyer.com talks about Amazon highjackers and how to handle them. You'll Learn: What is a Hijacker How to apply The First Sale Doctrine Different Post Sale benefits How to deal with Hijackers Basics of Lawsuits How to put the defense ring around our brands on Amazon The importance of getting your infrastructure in place How to protect ourselves from our own factories Hot to contract factories in China
One of the biggest fears you'll face as an Amazon seller is account suspension. CJ Rosenbaum of AmazonSellersLawyer.com talks about Amazon suspension risks and how to avoid them. You'll Learn: How to monitor listings The fallout from Amazon releasing information Solutions for multiple accounts "Used Sold as New" Suspensions The risks of Order Defect Rate Suspension Period
One of the biggest fears you'll face as an Amazon seller is account suspension. CJ Rosenbaum of AmazonSellersLawyer.com talks about Amazon suspension risks and how to avoid them. You'll Learn: How to monitor listings The fallout from Amazon releasing information Solutions for multiple accounts "Used Sold as New" Suspensions The risks of Order Defect Rate Suspension Period
CJ Rosenbaum from Amazon Sellers' Lawyer talks about listing and account suspensions, and other issues sellers face. He also shares best practices when preparing and submitting plans of action to Amazon, and the strengths sellers have that they may not know. CJ is the Founding Partner of Rosenbaum Famularo, PC, the law firm behind Amazon Sellers Lawyer. He and his team help sellers with IP protection and writing plans of action for listing suspension. Episode highlights: Common reasons for account / listing suspension What can sellers do to prevent account suspensions Preparing a plan of action - best practices What kind of documentation should sellers have ready in case of a suspension Dealing with Error 5665 when trying to list a product Ramifications from Amazon revealing sellers' IDs in the US Increase risk of IP complaints hitting home Increase in related accounts suspensions What strengths do sellers have that they might know about? Trademark or counterfeit complaint - claims against brands that make baseless complaints Copyright complaint - Digital Millennium Copyright Act Counter Notices Contact CJ: Email: cj@amazonsellerslawyer.com Website: www.amazonsellerslawyer.com Join The Asian Seller community Facebook Group YouTube Meetup Telegram
CJ Rosenbaum of Amazon Sellers Lawyer and Kaspien's Director of Compliance, Jed Nelsen, come on the show to talk about how manufacturers and sellers can address IPR violations and counterfeit goods on Amazon. Their conversation is packed with actionable advice, including how to handle cease & desist letters, how to handle accusations of price gouging when external factors increase your costs, how to prevent your products from falling under the First Sale Doctrine, the importance of general liability insurance for ecommerce sellers, and so much more.
CJ Rosenbaum is known as one of the top Lawyers in the US for Amazon sellers. He schools us on how to deal with hijackers the right way, how to copyright your listing & content, how to protect your brand, avoid liability for damages, and many more gold nuggets that every FBA seller should know! Covered in this podcast: - Amazon is now displaying the seller LLC name and address on product listings: what this means for you - How to stop & avoid listing hijackers - Listing hacks to prevent hijackers - How to copyright your listing title, images & copy - How to get your account reinstated after a suspension - much more ___ NEWBIES START HERE Want to create cashflow on Amazon but have no idea what to sell or where to start? 1) SUBSCRIBE to this channel for weekly tips, tricks & strategies. 2) DOWNLOAD my FREE "Amazon FBA Secrets" E-book (100+ pages) – http://livinthatlife.com/fba-ebook 3) BEGIN your product research! Use the Worksheet in my E-book along with JungleScout: http://livinthatlife.com/junglescout 4) APPLY to join the next 90-Day FBA Challenge/Accelerator if you want to go FAST & get coached by me: http://livinthatlife.com/90dayfba 5) FOLLOW on Instagram Podcast platforms: • Instagram: https://www.instagram.com/fba_lifestyle • Apple Podcasts: https://podcasts.apple.com/us/podcast... • Spotify: https://open.spotify.com/show/2JZCx75... Need advice? Shoot me a message on Facebook – https://m.me/livinthatlifetv Watch the video version here: https://youtu.be/9LY-X_INubk
We sit down with CJ Rosenbaum, of Amazon Sellers Lawyers, to address the "price gouging" complaints now that Amazon is in control of all things essential. Find out how you can re-invent your Amazon business by listening to this Special Episode! Don't forget to check out our services to help you dominate on Amazon: ---> The Magic Image & Listing Service: https://www.amazingfreedom.com/magic ---> Amazon Reimbursement Service: https://www.amzprofessional.com ---> Amazon Sponsored Ads Management: https://www.amazingfreedom.com/ppc ---> Amazon Arbitrage Selling Group: https://www.amazingfreedom.com/arbitrage
We sit down with CJ Rosenbaum, of Amazon Sellers Lawyers, to address the "price gouging" complaints now that Amazon is in control of all things essential. Find out how you can re-invent your Amazon business by listening to this Special Episode! Don't forget to check out our services to help you dominate on Amazon: ---> The Magic Image & Listing Service: https://www.amazingfreedom.com/magic ---> Amazon Reimbursement Service: https://www.amzprofessional.com ---> Amazon Sponsored Ads Management: https://www.amazingfreedom.com/ppc ---> Amazon Arbitrage Selling Group: https://www.amazingfreedom.com/arbitrage
Today’s episode is jam packed with an insane amount of great advice! You really really gotta listen to this one! CJ Rosenbaum is THE Amazon Lawyer. He gives dozen of pieces of free legal advice specifically for Amazon sellers. We discuss why you should get a Chinese trademark, how to address patent infringement claims, how to prevent hi-jackers, and so much more. CJ’s website: https://www.amazonsellerslawyer.com/about/ CJ's Youtube Channel: https://www.youtube.com/channel/UCQITcjv6JO0MAeD_QyIfWZw Book Choices Iconic by Scott McKain Pocket MBA by Jae K. Shim Building a Story Brand by Donald Miller Ready for more killer tactics? Check out the Titan Mastermind: https://www.titaninvite.com/?code=Andrew
Entrepreneur Adventure Amazon Wholesale Online Business Podcast
Getting your account suspended is every Amazon seller's worst nightmare. What do I do when my account is shut down? How can I prevent future mishaps? How do I stop hijackers? Questions like these keep even the most experienced sellers up at night. Luckily, we've got answers to ease your fears and help you steer the Amazon waters when the shores become rocky. Attorney CJ Rosenbaum specializes in helping Amazon sellers navigate legal issues. Listen as he explains how to prevent legal trouble and handle problems when they do arise. Fear should never stop you from pursuing a passion. However, as the saying goes, if you fail to prepare, you prepare to fail. Show Notes & Transcript: https://www.entrepreneuradventure.com/10
As the world moves into the digital space, it has become very important for us to keep ourselves secure, most especially for those Amazon sellers whose products are sold virtually. CJ Rosenbaum of Amazon Sellers Lawyer takes us into some Amazon seller legal issues, talking about what is going on with this platform and how you can keep yourself, your IP, and your products secure and safe. He talks about digital rights management, the listing hacking process, and establishing your brand – from trademarks to copyrights and patents. CJ also touched on starting from Kickstarter and Indiegogo, and how you can protect yourself from falling victim to the risks. Love the show? Subscribe, rate, review, and share!Here’s How »Join the Product Launch Hazzards community today:ProductLaunchHazzards.comProduct Launch Hazzards FacebookProduct Launch Hazzards TwitterProduct Launch Hazzards LinkedInProduct Launch Hazzards PinterestProduct Launch Hazzards Youtube
As the world moves into the digital space, it has become very important for us to keep ourselves secure, most especially for those Amazon sellers whose products are sold virtually. CJ Rosenbaum of Amazon Sellers Lawyer takes us into some Amazon seller legal issues, talking about what is going on with this platform and how […]
Great discussion with CJ about what he is seeing the most and how to prevent some of them from happening first. There is a balance of taking chances and ensuring a going concern when it comes to getting the most from your business. I suggest introducing yourself to CJ at your next conference so if the need arises, you are familiar with him, and you can get right down to business. Mentioned: https://www.thetlcfoundation.org/ (Ty Louis Campbell Foundation) https://www.amazonsellerslawyer.com/ (Amazon Sellers Lawyer) https://ecommercemomentum.com/171-cj-rosenbaum-amazon-sellers-lawyer-talks-suspension-reinstatement-handling-issues-ecommerce-business/ (CJ’s previous episode # 171) Sponsors http://www.amazingfreedom.com/momentum-arbitrage (SPECIAL OFFER FOR MY LISTENERS ONLY) http://www.amazingfreedom.com/momentum-arbitrage (TWO WEEKS FREE TRIAL!!!!) http://www.amazingfreedom.com/momentum-arbitrage (Gaye's Million Dollar Arbitrage List) https://www.solutions4ecommerce.com/momentum/ (Solutions4ecommerce) http://sellerlabs.com/momentum (Scope from Sellerlabs) https://tacticalarbitrage.com/membership-account/membership-levels/ (Tactical Arbitrage) – Get an 18 day free trial with code: “Tactical” https://freeeup.com/ecommercemomentum/ (Freeeup)– Save 10% (forever) and get an instant $25.00 voucher for your first hire. http://trygodaddy.com/click.track?CID=344983&AFID=419630&godaddy.com=momentum (GoDaddy) http://trygrasshopper.com/click.track?CID=336231&AFID=419630&grasshopper.com=momentum (Grasshopper) Transcript: (note- this is a new tool I am trying out so it is not perfect- it does seem to be getting better) CJ: https://www.temi.com/editor/t/o5rye6Gbq_19BFwQKzvSQe6WLYCBjkkQ38O46toVGiMuH1mL7epWB6kbScusIqpQQRMC2hTZaRaSPjhUjZ-zpjtEi_8?loadFrom=DocumentDeeplink&ts=0 ([00:00]) Exactly, because you’re buying it and reselling it to consumers getting the same thing so your sale is legally protected under the first sale doctrine. It’s a body of law that we have here in the states, but the brand doesn’t recognize who you are, so that’s exactly the scenario we were talking about earlier where that brand, then we’ll try knock you off by saying you’re not an authorized distributor or they have distribution agreements. Amazon ignores them and that person for the brand gets frustrated then claims that you’re selling counterfeit products and that’s one of the things that we’re addressing more often these days than we were even just two or three months ago where we have, we have to reach out to them and say, you asserted a counterfeit complaint that you knew was false and now you’re costing 5,000, 10,000, $20,000 a month in sales to be lost and you’re responsible for that. And we’re 100 percent right. Uh, but that’s exactly the scenario that the sellers are facing more and more. Cool voice guy: https://www.temi.com/editor/t/o5rye6Gbq_19BFwQKzvSQe6WLYCBjkkQ38O46toVGiMuH1mL7epWB6kbScusIqpQQRMC2hTZaRaSPjhUjZ-zpjtEi_8?loadFrom=DocumentDeeplink&ts=55.49 ([00:55]) Welcome to the. We focus on the people, the products, and the process of incomers selling today. Here’s your host, Steven Peterson. Stephen: https://www.temi.com/editor/t/o5rye6Gbq_19BFwQKzvSQe6WLYCBjkkQ38O46toVGiMuH1mL7epWB6kbScusIqpQQRMC2hTZaRaSPjhUjZ-zpjtEi_8?loadFrom=DocumentDeeplink&ts=69.24 ([01:09]) He wanted to talk a few moments about some sponsors scope from several labs. Um, when’s the last time you created a listing? Right? And when you create that listing, you’ve got to come up with the keywords, right? It’s all key word dependent. I don’t care if it’s a private label or wholesale. You’ve got to get it right. Well, what’s the best way to get...
What is UP! Today I have CJ Rosenbaum BACK on the show! It was CJ and his team who helped me reinstate my first ever private label product back in October when I was the victim of a false IP claim. In this episode we talk about what happened in that process and also about: brand gating brand registry trademarks We also talk about techniques for how you can build certain features into your product and listing to help get high jackers off your listing. CJ has seen an uptick in suspensions for fake reviews through March and April and his advice is simply to STOP. STOP buying fake reviews or using review clubs as you're risking your business doing it! Be safe out there!
Today’s show is part 2 of the interview with Ashlin Hadden of Ashlin Hadden Insurance. We discuss Amazon account suspension insurance. Insurance is an area that tends to strike fear or boredom into people’s hearts but Ashlin has a way of making it all very palatable. Which is good because you really need to know this stuff. In the first part of this interview, we talked about Ashlin’s story and the requirements around Amazon liability insurance for Amazon sellers. Amazon Account Suspension Insurance Ashlin Hadden Insurance has created the first ever account suspension policy for eCommerce sellers (which includes Amazon, eBay, and other platforms) that will help pay your lost income if you’re suspended. This is a Lloyds of London policy, and it’s fairly reasonably priced. The policy is a 90-day aggregate and you can qualify for 250,000, 500,000 or a million dollars in coverage, depending on how long you’ve been in business. How it Works When you get the email to say your Amazon account is suspended, you call the 1800 number like you do with any type of claim for your auto or home or commercial insurance policy. We will get you in contact with an account reinstatement specialist. For example, CJ Rosenbaum who has been on the show before and then have 120 hours to get you unsuspended. You’ll make the contract with them and pay whatever fees there are. You must keep that receipt that you paid because you will be reimbursed up to $500 for that. If they don’t get your account unsuspended within that first 120 hours then the insurance starts paying your loss of income back to day 1 of suspension. This is coverage for your bills, so your payroll, owner draw, cell phone bills, storage fees, internet bills etc. What It Does and Doesn’t Do Amazon account suspension insurance does help you get reinstated as quickly as possible through experts like CJ Rosenbaum. Assuming you do have to use the actual insurance, the policy will cover the ongoing overheads like payroll and internet bills. It does not cover direct lost sales. However, if you’re taking those sales out as an owner’s draw then it is covered. However, you have to show that there’s a loss there. As long as you can show that you’re taking that then it is covered. For example: let’s say there’s $25K revenue, with $10K profit, and $2K for owner’s draw. There’s $8K left that was profit going back into the business. If you’re leaving the $8000 in the business then it isn’t covered that because it’s not a loss. However, if you were to take that out as owner’s draw then the $8000 would be covered plus the expenses. The figures are based on the previous 12 months, so it’s a rolling 12 month period. Exclusions to the Policy By far the biggest exclusions is lying on the application. If you are not completely honest on the application, that will be the thing they look at to deny a claim. For example, if you say you’ve never been suspended on the application, then you get suspended; if they go into your seller central and see that you’ve been suspended before, you will end up with no coverage. Making sure that you’re 100% honest on the application is most important. Violating a prohibited items list on your terms of service with Amazon will also be not covered. Anything you get suspended for that is on that list isn’t covered. The other big one is the intentional violation of the Amazon terms of service. Anybody who gets suspended is violating the terms of service. But it’s the intentional violation that specifically is what is being looked for here. Be honest and making sure you’re following terms of service. Amazon doesn't always make that very clear so it is worth digging through for anything to do with any borderline activity, any grey areas. If you’re going to try to make money with it, if there’s any question whatsoever, you must double check. Other Terms and Conditions This Amazon Account Suspension Insurance is only open to the U.S.
The guest on the show today is Ashlin Hadden of Ashlin Hadden Insurance. She is here to talk about an area that nobody wants to think about but that is really important: insurance. Even more specifically, Ashlin specialises in Amazon liability insurance and has some great tips for Amazon sellers to help them in this area. Ashlin’s Origin One day a customer needed insurance for an Amazon business because at that time Amazon had just introduced new rules regarding sellers needing General Liability Insurance. Ashlin’s initial response was no because people don’t really know what Amazon sellers do. Carriers didn’t want to work with them because they don’t really understand the industry. However, this customer was persistent and Ashlin did agree to help. Educating the carriers about eCommerce was part of the process. She has done a lot over the last 15 months. Now Ashlin focuses on helping eCommerce sellers get their Amazon liability insurance and proving to insurance carriers that you are good risks for them to have. Amazon Liability Insurance for Sellers Amazon used to require a general liability insurance policy if you had 3 months of $10,000 of sales or more. Recently this has changed, so now any seller must have a $1,000,000 general liability insurance policy with products completed. What that means for you as a seller is that you need a policy that has general liability and product liability no matter if you are private label, wholesale or retail arbitrage. A lot of people think they can’t afford it, but it really is inexpensive. If you’re a fairly new seller doing retail arbitrage you’re looking at about $500 a year policy. That might seem like a lot but it’s part of your terms of service to have Amazon liability insurance. If you don’t have it, Amazon could suspend you and take you off the platform, so it’s a very cheap policy to make sure you’re protected. General Liability vs Product Liability Insurance General liability is anything you do or say as a business that could harm somebody. Product liability is anything your product could do to harm somebody. It doesn’t matter what your product does if it hurts somebody or their property, it’s covered under the policy. General liability is anything else that’s not really included in your product liability. For example, if somebody says you slandered them, you stole their intellectual property. If you do get yourself into a situation like that, you would also need to call a lawyer. Of course, the person to call is CJ Rosenbaum because he knows about the nitty gritty of all of this. Amazon Liability Insurance Ashlin isn’t the only broker providing Amazon liability insurance, however, there’s not a lot that know where to get it. There just aren’t a lot that know what Amazon sellers do, how to class you, and really what coverage you need. From the 30 different companies, Ashlin works with there are only about 2 or 3 that understand and are comfortable insuring an eCommerce seller. Not only does Amazon require the liability insurance, they also require the Certificate of Insurance to be sent to them along with some verbiage on it. Ashlin takes care of all of that for you. She will organise a policy that meets the Amazon requirements. General and Product Liability, a $1M aggregate policy. She sends Amazon the required information for you so it’s uploaded onto your Seller Central. Plus she will do it every year moving forward so Amazon always has an updated copy on file for you! You get to sit back and relax and know that you’re protected and don’t have to do anything else with the insurance. Ashlin will take care of it. Amazon Liability Insurance Premium The insurers will take into account your sales numbers, where you’re from, what you’re selling and how you’re selling. e.g. retail arbitrage, wholesale or private label. Retail arbitrage is the cheaper one, then wholesale. Private label is more expensive because you’re really the one that’...
Today we have CJ Rosenbaum with us to do answer some listen submitted answers. I recently sent out a newsletter requesting the listeners to submit their Amazon questions. Be sure to subscribe to the newsletter so you don't miss the next opportunity. If you are interested in meeting CJ Rosenbaum and asking him some questions in person or simply enjoying a pint with him, he will be in London from 31 March to April 2. Sign up below so you can get the details. It’s rare that you can ask a lawyer questions for free so let’s get started. Q&A with Amazon Sellers Lawyer, CJ Rosenbaum Clothing and Jewelry Copyrights I keep hearing about so-called “generic designs” of clothes and jewelry. I keep hearing about it, but after researching into it, I seem to find this doesn’t exist. For example, at some point in time a piece of jewelry must have been designed by somebody. Are they given to the public like open-sourced software? Is there a database where I can check jewelry copyrights? You can absolutely do a search. You can try it yourself. CJ isn’t familiar with the UK system, but in the US you can go to the United States Patent and Trademark Office, and they have kind of an archaic search engine, that you can use to try and find patented products when it comes to anything at all. If you’re not real skilled and you don’t have a lot of patience, you can hire someone to do a search. Many designs are going to have been filed for protection and many will not. It could also be that you start selling a product that someone has already been selling for a number of years and since the US is a first to use rather than a first to file country, you may still have some problems. On the other hand, it doesn’t mean you don’t want to get into that product. It’s all risk vs reward. If you think you can make a couple of hundred thousand of pounds in a short amount of time, with a fairly insignificant risk, it might be a good business decision to do that. Other people may avoid taking that risk. It’s a product-by-product and profit-by-profit analysis as to what you’re comfortable doing in terms of taking a risk with a certain product. There’s one sort of follow-up part to this question, it says, does design copyrights just run out? And do factories in China just turn out thousands of replicas? Does it work that way? There are certain IP rights that expire, they become part of the public domain. It really depends on how they’re filed. There are certain designs that are used that have what’s called trade dress, and that does not expire. In generalities, it can't be answered. You need to look at the product, look at the investment, and if it costs $300-$500 to get an opinion on that particular product, you decide as a business person whether it’s worthwhile to pay that. Or just make your savvy at checking the listings and seeing what the risks are. There’s a lot of misconceptions about attorney’s fees. You can get good protection and a great amount of information, for a relatively small amount of money in most of the issues Amazon sellers face. It doesn’t hurt to call, they don’t charge to talk to you. You can find out and make the decision yourself. CJ tries to provide every client with a flat fee you know exactly what you’re going to pay and what you’re getting. That way you can make an informed business decision. Liabilities Who is legally responsible, in the worst case scenario, someone dies from using my private-label product? As a trial lawyer, CJ Rosenbaum had a ton of trials and employee cases for many years. Responsible or not, if someone gets seriously hurt and you touched that product, you’re going to get sued. If someone gets hurt or dies and they have enough money that it’s worthwhile to the lawyer, you’re going to be part of the defendants. If you designed it, if you manufactured it, if you’re the middleman, you’re going to have some responsibility. Even if someone isn’t terribly hurt,
A lot of us sellers do while label existing products. It’s important that you don’t inadvertently break IP laws and get into Amazon legal issues. The best option is to hire a lawyer to run a search on that product. They will give you an opinion as to whether or not that product is likely to be problematic. To further protect yourself you want to add in a feature that no one else can deliver. For example, a membership program. If you’re selling a generic product, every quarter your members will get a newsletter where they can log into a system and get exclusive content. If you’re selling yoga pants, you can include a fitness routine. While the pants may be generic, that fitness routine is copyright. Avoiding Patent Issues There is a general rule that if you take a patented product, change something about it, it is no longer covered by the patent. For the most part that is true, at least for simple products. For more complex products, it may not hold up. An example is that Apple and Samsung have been battling for years over patented technology. While the phone was different, Samsung had used some patented technology in their phones. Be sure to consult an IP attorney on your products to avoid legal issues. Amazon Legal Issues Having a Limited company in the UK offers protection against liabilities. It prevents your personal assets being used to compensate legal issues for your company. If you’re doing business in the US, you’ll want to register your company in at least one US state. This should offer you some legal protections for your UK based company. It is highly recommended that you have a general liability policy to protect your company's’ losses should your product hurt somebody. If your company is a legal entity, like a Limited company or a LLC in the US, this will protect your personal assets. Product liability insurance is always a good idea to protect you from Amazon legal issues, but how vital it is depends on your product. If you’re selling t-shirts, the likelihood of somebody getting hurt is pretty low. However, if you’re selling those hoverboards that blew up, then the risk is much higher. Amazon Account Suspension Insurance There is a new type of insurance that is coming onto the market that protects you in case you run into Amazon legal issues and are dealing with account suspension. There are three types of insurance dealing with the different types of Amazon sellers. That is private label, wholesale, and retail arbitrage. There are different rates for each type of seller. It helps cover money lost when your account is suspended. They give you $500 to pay for Amazon Sellers Lawyer or another attorney to help with your plan of action. If you don’t get reinstated in 120 hours, they start paying your lost profits. Risk vs Reward One mistake people often make is that they don’t take the need of insurance seriously. The chances of your product injuring someone or of your getting sued is slim. However, if it were to happen, the reward for having insurance is astronomical. These insurance policy protect you in two ways. The first is that they cover the cost of the liability called indemnity. If your product were to burn someone’s house down like the hoverboard did, insurance would cover that payout. They will also provide a lawyer to defend you. These legal fees can become tens of thousands of dollars in the blink of an eye. Watch Amazon Legal Issues with CJ Rosenbaum Part 2 of 3
Today’s show is something that I feel is long overdue. I am always getting legal questions when it comes to selling on Amazon. We have with us CJ Rosenbaum, the founder of Amazon Sellers Lawyer, to help answer some questions about Amazon account suspension. CJ has been representing entrepreneurs ever since he graduated from law school. He got started with Amazon sellers after client started investigating buying an Amazon based business. After the client managed to buy the business, he immediately had issues with Amazon account suspension and ASINs getting knocked off. He came to CJ because when he tried to find someone for legal help and the only people in the industry were non-lawyer consultant types that didn’t know much about being a seller. CJ has always enjoyed the challenge of working with entrepreneurs. When he looked into, he found that there were really no lawyers involved. So he jumped in with both feet. He went from doing nothing but trying cases in court, to solely focusing on Amazon entrepreneurs. He has grown to four lawyers and six staff in New York. If you use Amazon Sellers Lawyer to handle your Amazon account suspension issue, you’ll know that whoever works on your case is a college educated paralegal. They are opening offices in London and Dublin and are looking to open an office in Mumbai. They have an office open in Shenzhen, China, with plans to expand into Guangzhou and Dongguan. Amazon Account Suspension The number fear of any Amazon seller is an Amazon account suspension. Not picking a bad product. Not shipping issues. It’s getting that email that Amazon has suspended your account, they’re holding your money, and charging you storage fees. Account suspension can be divided into two categories: non-intellectual property and intellectual property suspension. Non-intellectual property suspension is from late shipments, bad feedback, etc, and are not really legal issues. The other half is solely intellectual property. This is another brand complaining about you as a seller and doing a sweep of their listings claiming your violating intellectual property laws. About 95%-98% of the IP, intellectual property, claims, in the US, are entirely baseless. They are bogus complaints meant to thwart competition. These are coming from major brands like Wal-Mart, Samsung, Major League Baseball and other companies from around the world. CJ and his team stand up to these companies. Almost every time, these brands withdraw their complaints. Amazon Sellers Lawyer don’t charge outrageous fees for this service. If you hire a lawyer to defend you in court, it can quickly cost you tens of thousands of dollars. CJ is looking to get you back to selling without charging you an arm and a leg to do so. Amazon Account Suspension from Non-IP Complaints These are not really legal issues, it has more to do with Amazon’s internal regulation. They come from customer complaints about late shipments, bad feedback, and the like. The first step is to write a plan of action if you find that your account has been suspended because of a non-IP complaint. A plan of action is a practice in persuasive writing. You’re trying to persuade the person at Amazon to reinstate your selling privileges, rather than asking for more information or saying no. As lawyers, CJ and his team are trained to identify issues and write persuasively. Writing a Plan of Action There are three parts to a plan of action. Part 1 The root cause. This doesn’t mean admitting to doing something wrong that you didn’t do. You don’t have to admit to wrongdoing if you didn’t actually do something wrong. The root cause can usually be something that you can do better to avoid a customer getting a product that they feel is not authentic. You need to look into your account and figure out what cause the customer or Amazon to have an issue with your account. Part 2 The immediate corrective action that you took.
GFA166. So this guest is a great interview - CJ Rosenbaum shares insights on how to prevent, as well as deal with the Amazon FBA gods come down and destroy your life. He doesn’t hold anything back and shares tips and insights on how to deal with Amazon FBA suspensions! For full show notes, check out GlobalFromAsia.com/episode166. The post Preventing Amazon FBA Suspensions and Dealing with the Nightmare with CJ Rosenbaum appeared first on Global From Asia.