Podcasts about doubleclick online sales

Kim Scott, author of New York Times & Wall Street Journal Bestseller Radical Candor: Be a Kickass Boss without Losing Your Humanity, can help you get sh*t done, manage difficult bosses and coworkers, and become more effective not only as a business leader but also in life. Workplace injustice needs to be addressed explicitly. Kim encourages men to be Upstanders in the workplace and shares her framework on effective leadership. Kim led AdSense, YouTube, and Doubleclick Online Sales and Operations at Google and then joined Apple to develop and teach a leadership seminar. Kim has been a CEO coach at Dropbox, Qualtrics, Twitter, and several other tech companies. In the IWiB Podcast we are collecting stories and having conversations with people to inspire, inform and connect women and men who want to thrive in life. With Chris Thorpe, Founder Brick Investment Partners, and Liana Slater Growth Executive & Co-Founder Momunmentalme.com, producer of The Mindshare Podcast, and Co-Founder INSEAD IWiB Global Club. Music by Patrick Prouty. For more inspiring discussions and real tools for success, check out Liana's professional development podcast The Mindshare Podcast available wherever you get your podcasts and at www.monumentalme.com/podcast. --- This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app

#029 Kim Scott is the author of the New York Times and Wall Street Journal bestseller Radical Candor and the co-founder of Radical Candor LLC. She is a former CEO coach for several top tech companies, including Dropbox, Twitter, and Qualtrics. Prior to being an author, she led AdSense, YouTube, and Doubleclick Online Sales and Operations at Google, where she directly worked with top tech leaders such as Sheryl Sandberg and Larry Page. She has a new leadership book coming out called Just Work: Get Sh*t Done, Fast & Fair.   https://www.SmartVenturePod.com IG/Twitter/FB @GraceGongGG LinkedIn:@GraceGong YouTube: https://bit.ly/gracegongyoutube Join the SVP fam with your host Grace Gong. In each episode, we are going to have conversations with some of the top investors, super star founders, as well as well known tech executives in the silicon valley. We will have a coffee chat with them to learn their ways of thinking and actionable tips on how to build or invest in a successful company.

#028 Kim Scott is the author of the New York Times and Wall Street Journal bestseller Radical Candor and the co-founder of Radical Candor LLC. She is a former CEO coach for several top tech companies, including Dropbox, Twitter, and Qualtrics. Prior to being an author, she led AdSense, YouTube, and Doubleclick Online Sales and Operations at Google, where she directly worked with top tech leaders such as Sheryl Sandberg and Larry Page. She has a new leadership book coming out called Just Work: Get Sh*t Done, Fast & Fair.   https://www.SmartVenturePod.com IG/Twitter/FB @GraceGongGG LinkedIn:@GraceGong YouTube: https://bit.ly/gracegongyoutube Join the SVP fam with your host Grace Gong. In each episode, we are going to have conversations with some of the top investors, super star founders, as well as well known tech executives in the silicon valley. We will have a coffee chat with them to learn their ways of thinking and actionable tips on how to build or invest in a successful company.

In this episode, I had a conversation with Kim Scott, Author, and Co-Founder of Radical Candor, about the concept of Ruinous Empathy and how to use her Radical Candor method in the workplace. This episode is a little bit different from the episodes we typically have here on the show. It’s a live recording from our Training With Empathy event we hosted in partnership with Gary Vaynerchuk’s Empathy Wines last month. If you haven’t read the book, definitely pick up a copy. Previously, Kim led AdSense, YouTube, and Doubleclick Online Sales and Operations at Google before joining Apple to develop and teach a leadership seminar. Kim has been a CEO coach at Dropbox, Qualtrics, Twitter, and several other tech companies. Find the show notes for this episode here! Watch this episode on Youtube here. Host: Chris Ronzio

We’ve all had our share of bad bosses and we’re familiar with the negative impact they can have  on our ability to grow and thrive. Kim Scott, co-founder of Candor, Inc. and author of the NYT & WSJ bestseller ‘Radical Candor: Be a Kickass Boss without Losing your Humanity’ has made it her company’s mission to rid the world of bad bosses by helping organizations create BS-free zones at workplaces around the world. Her breadth of experiences have given her an in-depth perspective on the conditions that people need to do their best work. She was a startup founder and CEO, led AdSense, YouTube, and Doubleclick Online Sales and Operations at Google and then joined Apple to develop and teach  a leadership seminar. Further, Kim’s been a CEO coach at Dropbox, Qualtrics, Twitter, and  several other tech companies. And what she’s learned is that it takes being radically candid as a manager - caring personally while challenging directly to create the right momentum.  In this episode, Kim shares: Where some of the bad boss behavior emanates from The challenges that many leaders  face when it comes to knowing how to guide their teams effectively The concepts, applications and benefits behind the Radical Candor framework How to deliver praise and criticism in a way that is helpful  Learn more, and find the complete show notes, at https://www.strategicmomentum.co/episodes/7 (https://www.strategicmomentum.co/episodes/68) 3 Resources: Candor Inc (https://www.radicalcandor.com) . Radical Candor Book (https://www.radicalcandor.com/the-book/) Subscribe to the Strategic Momentum podcast: On Apple Podcasts (https://itunes.apple.com/us/podcast/strategic-momentum/id1261436986?mt=2) On Google Podcasts (https://podcasts.google.com/?feed=aHR0cDovL3N0cmF0ZWdpY21vbWVudHVtLmxpYnN5bi5jb20vcnNz) On Stitcher Radio (https://www.stitcher.com/podcast/music-evo-review/strategic-momentum?refid=stpr) On Spotify (https://open.spotify.com/show/37gZozvPDvEaQwSs3fqvKl?si=gU8O7_UFScWfkFUf3x1Tmw) Strategic Momentum is produced by (http://crate.media)

Kim Scott, author of the New York Times & Wall Street Journal bestseller Radical Candor, talks to us about feedback, growth management and why reading novels is a great way to improve your management skills. Kim has been a CEO coach at a number of tech companies including Dropbox, Qualtrics, and Twitter.Previously, Kim led AdSense, YouTube, and Doubleclick Online Sales and Operations at Google. Known for her ability to generate billions of dollars in revenue from millions of small customers while keeping her team happy and margins high, her unofficial title was High Priestess of the Long Tail. After Google, Kim joined Apple to develop and teach a leadership seminar.

About the Author Kim Scott is the author of the New York Times and Wall Street Journal bestseller Radical Candor: Be a Kickass Boss without Losing your Humanity and the co-founder of Radical Candor LLC. Kim has been a CEO coach at Dropbox, Qualtrics, Twitter, and several other tech companies. Previously, Kim led AdSense, YouTube, and Doubleclick Online Sales and Operations at Google. Known for her ability to generate billions of dollars in revenue from millions of small customers while keeping her team happy and margins high, her unofficial title was High Priestess of the Long Tail. After Google, Kim joined Apple to develop and teach a leadership seminar. Additionally, she was the co-founder and CEO of Juice Software, a collaboration start-up, and led business development at Delta Three and Capital Thinking. Earlier in her career, she worked as a senior policy advisor at the FCC, managed a pediatric clinic in Kosovo, started a diamond cutting factory in Moscow, and was an analyst on the Soviet Companies Fund. Kim received her MBA from Harvard Business School and her BA from Princeton University. She is the author of three novels; she and her husband Andy Scott are parents of twins and live in the San Francisco Bay Area. https://www.radicalcandor.com/our-team/ Click here to buy on The Book Depository https://www.bookdepository.com/Radical-Candor/9781529038347 /?a_aid=stephsbookshelf  About the Book The idea is simple: You don’t have to choose between being a pushover and a jerk. Using Radical Candor―avoiding the perils of Obnoxious Aggression, Manipulative Insincerity, and Ruinous Empathy―you can be kind and clear at the same time. Kim Scott was a highly successful leader at Google before decamping to Apple, where she developed and taught a management class. Since the original publication of Radical Candor in 2017, Scott has earned international fame with her vital approach to effective leadership and co-founded the Radical Candor executive education company, which helps companies put the book’s philosophy into practice. Radical Candor is about caring personally and challenging directly, about soliciting criticism to improve your leadership and also providing guidance that helps others grow. It focuses on praise but doesn’t shy away from criticism―to help you love your work and the people you work with. Radically Candid relationships with team members enable bosses to fulfill their three core responsibilities: Create a culture of Compassionate Candor Build a cohesive team Achieve results collaboratively Required reading for the most successful organizations, Radical Candor has raised the bar for management practices worldwide. www.amazon.com Links Watch Kim’s video ‘be a kickass boss without losing your humanity’ here https://www.youtube.com/watch?v=yj9GLeNCgm4 BIG IDEA 1 (6:14) – Care personally and challenge directly. Caring personally is fundamentally about giving a damn. It is about sharing yourself and allowing others to do the same by creating an environment where everyone can build true relationships. It’s about truly caring about your team as people – not just about how good they are in their job. Create space for conversations about what your team members want to do with their careers, even if people may not want to stay in your team or your organisation. The first important step to caring personally is to decide that it is your job to make your team successful. Caring personally and challenging directly are what make up the radical candor. Challenging directly is telling people what’s working and what’s not. Whether you are giving feedback or guidance, you can’t effectively care personally without challenging directly. And you can’t effectively challenge directly without caring personally. BIG IDEA 2 (8:54) – Choose radical candor. The radical candor model in the book has two axis; at the top of the vertical axis you’ve got caring personally and bottom is ‘you don’t give a damn’ while on the horizontal axis right hand side is challenge directly and on the left is silence. If you care personally but don’t challenge directly, you display ruinous empathy. If you stay silent and don’t care personally, you act with manipulative insincerity (which usually involves a lot of back stabbing). If you have no care but you do challenge directly, you act with obnoxious aggression.  Interestingly many people rather work with an obnoxious asshole than someone who just says nice things all the time as at least you know where you stand with an obnoxious asshole! When you care personally and challenge directly, this is radical candor. BIG IDEA 3 (12:39) – You’ve got to get to give. You can’t just give out radical candor without being open to receiving it. Team leaders should be open to receiving radically candid feedback from their teams to be a role model in how to receive such feedback and have these conversations. Therefore you may need to encourage your team to practice it with you in a less public setting (eg in your one on one meetings) until people can feel safe to do so in a group environment. Music By: Gotta Love – Instrumental Version Song by Yulee Let’s Connect LinkedIn: www.linkedin.com/in/steph-clarke Instagram: @stephsbizbookshelf Enjoying the show? 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Kim Scott is the author of Radical Candor: Be a Kickass Boss Without Losing Your Humanity, a New York Times and Wall Street Journal Best Seller. She is also the co-founder of the company, Radical Candor, LLC. Kim has been an advisor at Dropbox, Kurbo, Qualtrics, ReelGoodApp, Rolltape, Shyp, Twitter, and several other Silicon Valley companies. She was a member of the faculty at Apple University and before that led AdSense, YouTube, and Doubleclick Online Sales and Operations at Google. Kim sat down with host Robert Glazer on the Elevate Podcast to discuss why Radical Candor is so crucial to building healthy, productive professional relationships. A big thanks to our episode sponsor, The Next Big Idea Club! This episode of Elevate is brought to you by The Next Big Idea Club. If you’re looking for bestsellers before they become bestsellers, then this book club is for you. Curated by Daniel Pink (When, Drive, To Sell is Human), Malcolm Gladwell (The Tipping Point, Blink, Outliers), Susan Cain (Quiet: The Power of Introverts in a World that Can't Stop Talking) and Adam Grant (Give and Take, Originals), The Next Big Idea Club is a book subscription community where these brilliant, bestselling authors select each season's most exciting new nonfiction books and then send them straight to you. Use link https://www.nextbigideaclub.com/10off and get 10% off your subscription! There's also a 3-day FREE trial on the BYOB (Bring Your Own Book) option on that page as well.

Kim Scott is the author of the NYT & WSJ bestseller Radical Candor: Be a Kickass Boss without Losing your Humanity. Kim led AdSense, YouTube, and Doubleclick Online Sales and Operations at Google and then joined Apple to develop and teach a leadership seminar.   Brought to you by Haberland Group (HaberlandGroup.com) and Hardy Haberland's Programs (HardyHaberland.com).   This podcast is brought to you by Haberland Group. Haberland Group is a global provider of marketing solutions. With multidisciplinary teams in major world markets, our holding companies specialize in advertising, branding, communications planning, digital marketing, media, podcasting, public relations, as well as specialty marketing. If you are looking for a world-class partner to work on marketing programs, go to HaberlandGroup.com and contact us.   This podcast is also brought to you by Hardy Haberland's Programs. Hardy provides educational programs for high performers who want world-class achievement, true fulfillment, and lasting transformation in their lives. He also provides consulting for established brands and businesses that have generated a minimum of $3 million in annual sales. If you need a catalyst for transformation and a strategist for success at the highest level, go to HardyHaberland.com and apply.   If you enjoyed this episode, please consider to rate, review, and subscribe on Apple Podcasts/iTunes. It takes less than 60 seconds and it really makes a difference. Rate, review, and subscribe at HardyHaberland.com/iTunes.

Kim Scott is the author of the NYT & WSJ bestseller Radical Candor: Be a Kickass Boss without Losing your Humanity. Kim led AdSense, YouTube, and Doubleclick Online Sales and Operations at Google and then joined Apple to develop and teach a leadership seminar.   If you enjoyed this episode, please consider to rate, review, and subscribe on Apple Podcasts/iTunes. It takes less than 60 seconds and it really makes a difference. Rate, review, and subscribe at HardyHaberland.com/iTunes.

Kim Scott is the author of the NYT & WSJ bestseller Radical Candor: Be a Kickass Boss without Losing your Humanity. Kim led AdSense, YouTube, and Doubleclick Online Sales and Operations at Google and then joined Apple to develop and teach a leadership seminar. Kim has been a CEO coach at Dropbox, Qualtrics, Twitter, and several other tech companies.

This week is an alphabetical experiment from a long piece of content.No one knows everything but we don't know what specifically we are wrong about. Sometimes we guess right. Sometimes we don't. Sometimes the HiPPO chooses. Sometimes the Highest Paid Person's Opinion is right. Sometimes it's not. The solution to all the 'sometimes' is a debate. Good arguments are central to that. Devil's advocate, red teams, debate are all synonyms for this idea - and it doesn't matter what we call it so much as how we do it. John McCain said that arguing well was one of Ted Kennedy's biggest strengths. Ted argued well because, McCain explained, "he divorced personal relationships and personality from the issues." Arguing well is about ideas, not individuals. Kim Malone Scott calls this approach "radical candor" and saw it during her work within Google on AdSense, YouTube, and Doubleclick Online Sales. She recalled one meeting where Matt Cutts was yelling at Larry Page. She told Kara Swisher:"I started to worry that Matt was going to get fired. Then I looked at Larry and he's got this big grin, his whole face was lit up. It was such a productive way to have arguments… being willing to challenge authority and the authority welcoming it." Good arguments require the boss to be focused more on the truth than their ego. Technology companies seem to do this well. As a venture capital company, a16z seeks investments with large possible payouts. Scott Kupor was one of the early hires and said that a cardinal mistake of the venture capital industry "is investing in something that turns out to be a good business in a small market." Avoiding this mistake, Kupor explained, was the reason a16z failed to initially invest in Airbnb. The ‘A' in a16z is for (Marc) Andreessen and the ‘Z' is for (Ben) Horowitz. The mistake they try to avoid the most is missing something, like Airbnb. To do this, the bosses model good arguments. Marc told Tim Ferriss that when Ben brings an idea he will pounce all over it. Andreessen sounds like a natural contrarian and he's supernaturally inclined to being right. With a boss on both sides of the issue, it's easier for employees to avoid career risk and say what they believe rather than what they believe will get them promoted. Like all the tools that follow, this one is quite situational. Sometimes a business must focus on making the trains run on time and sometimes a business is laying new track. Once a good argument is over everyone should still be able to break bread or go get beers but then focus on the collective choice. Get full access to POV40IQ at pov40iq.substack.com/subscribe

Kim Scott has changed not just the entire tech industry but work culture globally. She is the author of the best selling book “Radical Candor” which pioneered a new way to communicate by caring personally but also challenging directly. She's had a legendary career which inspired the book. At Google she led the AdSense, YouTube, and Doubleclick Online Sales efforts, then she went to Apple to develop their leadership seminar. In this interview we break down how to use Radical Candor to get resources for community, the art of storytelling, her own community around Radical Candor and so much more.

Kim Scott has changed not just the entire tech industry but work culture globally. She is the author of the best selling book “Radical Candor” which pioneered a new way to communicate by caring personally but also challenging directly. She's had a legendary career which inspired the book. At Google she led the AdSense, YouTube, and Doubleclick Online Sales efforts, then she went to Apple to develop their leadership seminar.In this interview we break down how to use Radical Candor to get resources for community, the art of storytelling, her own community around Radical Candor and so much more.To Long; Didn't ListenRadical Candor became a cultural phenomenon, Kim shared that ultimately it took off on it's own but did share 2 reasons that helped it explode. The first was that she was vulnerable and shared embarrassing stories she learned from (quoting Brene Brown's “The Power of Vulnerability). The second was that she put a simple structure to an unarticulated idea (the Radical Candor Framework) which gave people words to what they felt but could never describe.Kim shared that if you are a community professional looking to get buy-in for your community program you should look at them as a fellow human and not a tyrant to be toppled. Then both ask for honest feedback to genuinely improve and find the things you appreciate about them and communicate with them. After some time, approach them by asking if you can be radically candid with them and share your vision for your community program.When measurement fails Kim suggested not just finding stories but fine tuning them to communicate your point. If you can measure something, find a story that supports your point that could get people to support your vision where they might not have otherwise.

Kim Scott is the author of the NYT bestseller Radical Candor: Be a Kickass Boss without Losing your Humanity. Kim led AdSense, YouTube, and Doubleclick Online Sales and Operations at Google and then joined Apple to develop and teach a leadership program. Kim has been a CEO coach at Dropbox, Qualtrics, Twitter, and several other tech companies.Kim received her MBA from Harvard Business School and her BA from Princeton. She is the author of three novels; she and her husband Andy Scott are parents of twins.Today's episode is not just a rehashing of Radical Candor. Kim is going to share:Why she had to write an update to her book because some people were misapplying it.How being nice on your team produces mediocre work product.How to help your team members do the best work of their lives.What she thinks of a new psychological safety tool I've been teaching to teams.The special challenges women face when receiving feedback and giving feedback.What men need to know about giving feedback to their female direct reports.Please Tweet, Instagram, and Facebook your biggest takeaways from this amazing conversation with Kim!Important Links for the Show:See for yourself what a radically caring bank looks like: http://nbkc.com/diana - get a box of awesome Professional AF stuff for signing up. The ultimate STEM project each month: http://kiwico.com/diana - my code gets your first month freeGet 1/2 of your daily fruits and vegetables in a convenient shot!: https://superfoodshot.co and use code DIANA at checkout for 30% off!Kim's new book: https://www.amazon.com/Radical-Candor-Revised-Kick-Ass-Humanity/dp/1250235375/ref=sr_1_4?keywords=kim+scott&qid=1569806709&s=gateway&sr=8-4Kim on Twitter: https://twitter.com/kimballscott?ref_src=twsrc%5Egoogle%7Ctwcamp%5Eserp%7Ctwgr%5EauthorProfessional AF Facebook Group: https://www.facebook.com/groups/943925015810362/Diana online: www.DianaKander.com

Kim Scott is the author of Radical Candor: Be a Kickass Boss Without Losing Your Humanity, a New York Times and Wall Street Journal Best Seller. She is also the co-founder of the company, Radical Candor, LLC.  She joins this episode of Elevate with Robert Glazer to talk about how she created the concept of Radical Candor and how anybody can apply it. Kim has been an advisor at Dropbox, Kurbo, Qualtrics, ReelGoodApp, Rolltape, Shyp, Twitter, and several other Silicon Valley companies. She was a member of the faculty at Apple University and before that led AdSense, YouTube, and Doubleclick Online Sales and Operations at Google. Previously, Kim was the co-founder and CEO of Juice Software, a collaboration start-up, and led business development at Delta Three and Capital Thinking. Earlier in her career, Kim worked as a senior policy advisor at the FCC, managed a pediatric clinic in Kosovo, started a diamond cutting factory in Moscow, and was an analyst on the Soviet Companies Fund. Show Notes Kim’s introduction to the concept of radical candor Why radical candor requires that we undo training we learned as a child Why well-meaning feedback training often inhibits their ability to give feedback Three steps to giving caring, candid feedback Why criticizing someone’s personality is never helpful Why giving feedback immediately is important How giving and receiving feedback well is essential to capacity-building Why companies need to create growth opportunities for people in individual contributor roles – without requiring them to become managers of people One of Kim’s most painful experiences in her career NOT being radically candid with an employee

Kim Scott is the author of the NYT & WSJ bestseller Radical Candor: Be a Kickass Boss without Losing your Humanity. Kim led AdSense, YouTube, and Doubleclick Online Sales and Operations at Google and then joined Apple to develop and teach a leadership seminar. Kim has been a CEO coach at Dropbox, Qualtrics, Twitter, and several other tech companies.   To learn more about Kim and Radical Candor, check out https://www.kimmalonescott.com/ or @kimballscott and @candor on Twitter!

On this episode of Outperform, we get candid with Kim Scott about radical candor. Kim is the author of Radical Candor: Be a Kickass Boss Without Losing Your Humanity, a New York Times and Wall Street Journal Best Seller. She is also the co-founder of the company, Radical Candor, LLC. Kim has been an advisor at Dropbox, Kurbo, Qualtrics, ReelGoodApp, Rolltape, Shyp, Twitter, and several other Silicon Valley companies. She was a member of the faculty at Apple University and before that led AdSense, YouTube, and Doubleclick Online Sales and Operations at Google. Previously, Kim was the co-founder and CEO of Juice Software, a collaboration start-up, and led business development at Delta Three and Capital Thinking. Earlier in her career, Kim worked as a senior policy advisor at the FCC, managed a pediatric clinic in Kosovo, started a diamond cutting factory in Moscow, and was an analyst on the Soviet Companies Fund. Episode show notes: How Sheryl Sandberg practiced radical candor with Kim Why radical candor requires that we undo training we learned as a child The four feedback quadrants and how to use the them Why well-meaning feedback training often inhibits our ability to give feedback Three steps to giving caring, candid feedback Why giving feedback immediately is important How giving and receiving feedback well is essential to capacity-building Difference between rock stars and super stars and how to fairly manage the people in these different modes Why companies need to create growth opportunities for people in individual contributor roles – without requiring them to become managers of people Why Ruinous Empathy is one of the worst forms of feedback One of Kim’s most painful experiences in her career NOT being radically candid with an employee Hear more Outperform podcast episodes at http://www.accelerationpartners.com/resource-center/our-podcasts/. 

Kim Malone Scott is author of Radical Candor: Be a Kickass Boss without Losing Your Humanity. It’s a great book about how to both care for and challenge the people around you. She has held a diverse range of leadership positions that have informed her theories on what makes a kickass boss! She led AdSense, YouTube, and Doubleclick Online Sales and Operations at Google and then joined Apple to develop and teach a leadership seminar. Kim has been a CEO coach at Dropbox, Qualtrics, Twitter, and several other tech companies. Previously, Kim was the co-founder and CEO of Juice Software, a collaboration start-up, and led business development at Delta Three and Capital Thinking. Earlier in her career, she worked as a senior policy advisor at the FCC, managed a pediatric clinic in Kosovo, started a diamond cutting factory in Moscow, and was an analyst on the Soviet Companies Fund. She received her MBA from Harvard Business School and her BA from Princeton University. She is the author of three novels; she and her husband Andy Scott are parents of twins and live in the San Francisco Bay Area. Stew and Kim discuss how to give constructive feedback and avoid manipulative insincerity, ruinous empathy, and obnoxious aggression. They explain how to practice and its importance as well as the dangers of feedback debt. For more check out RadicalCandor.com. See acast.com/privacy for privacy and opt-out information.

Kim Scott is the Co-Founder @ Candor, the startup that allows you to become a better leader. Prior to founding Candor, Kim was a CEO coach at Dropbox, Qualtrics, Twitter and several other Silicon Valley companies. She was a member of the faculty at Apple University, developing the course “Managing at Apple,” and before that spent 5 years at Google on AdSense, YouTube, and Doubleclick Online Sales and Operations at Google. Previously, Kim was the co-founder and CEO of Juice Software, a collaboration start-up.   In Today’s Episode You Will Learn: 1.) How Kim came to founder Candor and be an advisor to Twitter, Qualtrics and Dropbox? 2.) How did Kim's interactions with Sheryl Sandberg while at Google shape how Kim views employee feedback? What is the most effective way for a superior to convey their feedback to their employee? 3.) What really is radical candor? How does it differ to more traditional "feedback"? What are the challenges of ruinous empathy? How does this play out in the work environment? How does this contrast to "obnoxious aggression"? 4.) Is this a gender issue? What makes it so difficult for people to be radically candid? Why is it a problem that people are told to 'be professional'? How does that act to de-humanize people? 5.) How do males go most wrong when conveying feedback to their female counterparts? Why is this a problem for both the males and the females involved? What can the female do to ensure that she is not disadvantaged by this? Items Mentioned In Today’s Show: Kim’s Fave Book: Anna Karenina by Leo Tolstoy Kim’s Fave Blog: Rands In Repose: Management As always you can follow Harry, The Twenty Minute VC and Kim on Twitter here! Likewise, you can follow Harry on Snapchat here for mojito madness and all things 20VC. eShares is the No 1 Cap Table Management platform, allowing for equity management, 409A valuations, and liquidity, all in one place. eShares is made for companies of all sizes with over 5,000 trusted customers including the likes of Squarespace, Kickstarter, and DoorDash just to name a few. To try out the must have service of the industry, simply head over to esharesinc.com it is a must. Fond is the employee engagement suite with 3 core products, rewards: a recognition platform for rewarding achievements and milestones, perks: a premium corporate discounts program to show employees you care about them and then finally engagement IQ, a free employee engagement survey that allows you to measure the health of your organization. To check it out head over to fond.co

Kim Scott is the New York Bestselling Author of a new book, Radical Candor: Be a Kickass Boss without Losing Your Humanity  Kim is also the co-founder of Candor, Inc and co-host of the podcast Radical Candor. She led AdSense, YouTube, and Doubleclick Online Sales and Operations at Google and then joined Apple to develop and teach a leadership seminar. Kim has been a CEO coach at Dropbox, Qualtrics, Twitter, and several other tech companies Radical Candor is demonstrated when one cares personally for someone and also challenges them directly.  Great bosses can be source of growth and joy. It is evident that they care about you. They will also tell things that you need to hear. The framework consists of four points: Radical Candor – praise and then criticize Obnoxious Aggression – when you challenge but don’t care (praise that doesn’t seem sincere or criticism that isn’t delivered kindly) Manipulative insincerity – when you neither care nor challenge (non-specific praise or criticism that is not clear) Ruinous Empathy – compassion without providing honest feedback   How does Radical Candor contribute to an employee experience? It will give you a witness to your life and it will help you grow in the way you want to grow. When you are doing great work, you want it recognized, when you mess up, someone will let you know.    Scott gives four steps on how to get to Radical Candor. First, come up with a go-to question. People don’t want to tell you so it’s difficult. Think of a question. For example: Is there anything I could do or stop doing that would make it easier to work with me? Whatever question works for you - figure out how to ask it Second, embrace the discomfort. The only way to get the feedback is to make it more uncomfortable for them not to answer. So – after you ask the question – shut your mouth…count to 6… Third,listen with the intent to understand - not to justify or respond. You cannot be defensive or you will not get any more feedback in the future from that person. And finally, reward the candor. Give them a reward for telling you – if you agree with the feedback, fix the problem. And then tell the person and thank them for helping you. If you disagree, first of all focus on what you can agree with…then say I want to follow up in a few days. Then explain why you disagree. Sometimes the only reward is a fuller discussion of why you disagree. Scott says some of the most common mistakes are showing employees care but not challenging them directly (Ruinous Empathy), getting so busy we fail to show we care personally or challenge directly and just flatter people – (Manipulative Insincerity), being reluctant to have ‘getting to know you’ conversations – these are the basis for the beginning of caring, and criticizing the feedback. Do you have a ‘bad boss’? No matter how terrible your boss is, you can be a good boss. You don’t need to imitate yours. You can create a good micro culture. Start Kim Scott is the New York Bestselling Author of a new book, Radical Candor: Be a Kickass Boss without Losing Your Humanity  Kim is also the co-founder of Candor, Inc and co-host of the podcast Radical Candor. She led AdSense, YouTube, and Doubleclick Online Sales and Operations at Google and then joined Apple to develop and teach a leadership seminar. Kim has been a CEO coach at Dropbox, Qualtrics, Twitter, and several other tech companies Radical Candor is demonstrated when one cares personally for someone and also challenges them directly.  Great bosses can be source of growth and joy. It is evident that they care about you. They will also tell things that you need to hear. The framework consists of four points: Radical Candor – praise and then criticize Obnoxious Aggression – when you challenge but don’t care (praise that doesn’t seem sincere or criticism that isn’t delivered kindly) Manipulative insincerity – when you neither care nor challenge (non-specific praise or criticism that is not clear) Ruinous Empathy – compassion without providing honest feedback   How does Radical Candor contribute to an employee experience? It will give you a witness to your life and it will help you grow in the way you want to grow. When you are doing great work, you want it recognized, when you mess up, someone will let you know.    Scott gives four steps on how to get to Radical Candor. First, come up with a go-to question. People don’t want to tell you so it’s difficult. Think of a question. For example: Is there anything I could do or stop doing that would make it easier to work with me? Whatever question works for you - figure out how to ask it Second, embrace the discomfort. The only way to get the feedback is to make it more uncomfortable for them not to answer. So – after you ask the question – shut your mouth…count to 6… Third,listen with the intent to understand - not to justify or respond. You cannot be defensive or you will not get any more feedback in the future from that person. And finally, reward the candor. Give them a reward for telling you – if you agree with the feedback, fix the problem. And then tell the person and thank them for helping you. If you disagree, first of all focus on what you can agree with…then say I want to follow up in a few days. Then explain why you disagree. Sometimes the only reward is a fuller discussion of why you disagree. Scott says some of the most common mistakes are showing employees care but not challenging them directly (Ruinous Empathy), getting so busy we fail to show we care personally or challenge directly and just flatter people – (Manipulative Insincerity), being reluctant to have ‘getting to know you’ conversations – these are the basis for the beginning of caring, and criticizing the feedback. Do you have a ‘bad boss’? No matter how terrible your boss is, you can be a good boss. You don’t need to imitate yours. You can create a good micro culture. Start by soliciting feedback and understanding what would make your boss’ job better. Ask if you can provide some criticize. If you can - create this culture with your own team - and then work with your boss to create it. If you can’t get to the point where you can get radical candor with your boss – if you can’t criticize your boss, you might want to start to look for a new job.   What You Will Learn In This Episode Do leaders need to find a purpose for their employees or is it the responsibility of the employees to find purpose in their work? What makes a good employee? Is it possible to learn to have career conversations? Efficient workplace practice ideas Why Kim Scott wrote her book Examples of bad bosses and good bosses How to have Radical Candor by soliciting feedback and understanding what would make your boss’ job better. Ask if you can provide some criticize. If you can - create this culture with your own team - and then work with your boss to create it. If you can’t get to the point where you can get radical candor with your boss – if you can’t criticize your boss, you might want to start to look for a new job.     Things you will learn: Do leaders need to find a purpose for their employees or is it the responsibility of the employees to find purpose in their work? What makes a good employee? Is it possible to learn to have career conversations? Efficient workplace practice ideas Why Kim Scott wrote her book Examples of bad bosses and good bosses How to have Radical Candor

Kim Scott shows how “radical candor” can be used in the workplace to give better feedback and meaningful praise and criticism.   You'll Learn: How to care personally while challenging directly Three important conversations that you should be having at work An approach to giving better feedback to your boss   About Kim: Kim Scott is the author of Radical Candor: Be a Kickass Boss without Losing your Humanity, a NYT and WSJ bestseller, published by St Martin’s Press. Kim is also the co-founder and CEO of Candor, Inc., which builds tools to make it easier to follow the advice she offers in the book. She is also the author of three novels. Prior to founding Candor, Inc., Kim was a CEO coach at Dropbox, Qualtrics, Twitter, and several other Silicon Valley companies. She was a member of the faculty at Apple University, developing the course “Managing at Apple,” and before that led AdSense, YouTube, and Doubleclick Online Sales and Operations at Google. Previously, Kim was the co-founder and CEO of Juice Software, and led business development at two other start-ups . Kim received her MBA from Harvard Business School and her BA from Princeton University. Kim and her husband Andy Scott are parents of twins and live in the San Francisco Bay Area.   View transcript, show notes, and links at http://AwesomeAtYourJob.com/ep150