Podcasts about Assurant

MDJ Script/ Top Stories for May 30th Publish Date:  May 30th    Commercial: From the BG AD Group Studio, Welcome to the Marietta Daily Journal Podcast.    Today is Friday, May 30th and Happy Birthday to Gayle Sayers I’m Keith Ippolito and here are the stories Cobb is talking about, presented by Times Journal The Avenue West Cobb to Have Summer Vibes KSU dancers selected to participate in prestigious summer workshops Cobb County High School Coalition and Assurant Dedicate First Habitat Home Build of the Year Plus, Leah McGrath from Ingles Markets on local vendors All of this and more is coming up on the Marietta Daily Journal Podcast, and if you are looking for community news, we encourage you to listen and subscribe!  BREAK: TOP TECH MECHANICAL STORY 1: The Avenue West Cobb to Have Summer Vibes The Avenue West Cobb is hosting **Summer Vibes**, a family-friendly event series from June 9 to July 27. Highlights include: - **Summer Social** (June 13): Games, crafts, and treats like lemonade. - **International Yoga Day** (June 21): Yoga class, healthy drinks, and a giveaway. - **Build Your Own Bouquet** (July 11): Create custom floral arrangements. - **Backyard BBQ Bash** (July 26): Games, food, and a picnic essentials giveaway. Events take place in the Green Space, offering fun for all ages. Visit avenuewestcobb.com/summer-vibes for details! STORY 2: KSU dancers selected to participate in prestigious summer workshops Three Kennesaw State University dancers earned scholarships to prestigious summer programs after standout performances earlier this year. George Chavez will attend the Alvin Ailey School’s Professional Intensive in New York, while Allison Behrend and Charlene Font head to the American Dance Festival at Duke University. Their achievements highlight the strength of KSU’s dance program and the dedication of its faculty. These opportunities will allow the dancers to explore new techniques and grow as artists, further enhancing KSU’s reputation in the dance community. Their success reflects the program’s commitment to nurturing talent and fostering artistic growth. STORY 3: Cobb County High School Coalition and Assurant Dedicate First Habitat Home Build of the Year The Cobb County High School Coalition and Assurant dedicated a new Habitat for Humanity home in Austell to future homeowner David, a hardworking single father and U.S. Postal Service employee. Built by students from five local high schools, this marks the coalition’s 28th Habitat home and the first of 2025. For David, the home represents love, safety, and opportunity for his family. Habitat CEO Kyle Huhtanen praised the coalition’s longevity and Assurant’s continued support. David expressed gratitude to all who made his dream of homeownership a reality. We have opportunities for sponsors to get great engagement on these shows. Call 770.799.6810 for more info.  Break: Ingles Markets 10 STORY 4: Marietta Student Awarded Phi Kappa Phi Study Abroad Grant Martha Frascella of Marietta, a Kennesaw State University student majoring in English and human services, received a $1,000 Study Abroad Grant from The Honor Society of Phi Kappa Phi. She is one of 75 recipients nationwide and will use the grant to study at the European Academy Otzenhausen in Germany. The grant supports undergraduates seeking global academic experiences, with recipients selected based on academic achievement, service, and career goals. Phi Kappa Phi’s grant program, established in 2001, awards over $1 million annually to support students and literacy initiatives. STORY 5: Walmart honors Kennesaw company for Small Business Month Kennesaw-based Beaumont Products Inc., known for its eco-friendly Citrus Magic products, was named a Preferred Georgia Small Business by Walmart during National Small Business Month. This honor highlights Walmart’s commitment to supporting small businesses, which supply 60% of its products. Founded in 1991 by Hank Picken, Beaumont has grown under CEO Jeff Picken, earning over $30 million annually and distributing to major retailers like Walmart, Publix, and Target. Walmart has been a key partner since 2006, boosting Beaumont’s revenue by over 50%. The recognition celebrates Beaumont’s dedication to creating safe, high-quality products. Break: And now here is Leah McGrath from Ingles Markets on local vendors We’ll have closing comments after this. Break: TIDWELL TREES Signoff-   Thanks again for hanging out with us on today’s Marietta Daily Journal Podcast. If you enjoy these shows, we encourage you to check out our other offerings, like the Cherokee Tribune Ledger Podcast, the Marietta Daily Journal, or the Community Podcast for Rockdale Newton and Morgan Counties. Read more about all our stories and get other great content at mdjonline.com Did you know over 50% of Americans listen to podcasts weekly? Giving you important news about our community and telling great stories are what we do. Make sure you join us for our next episode and be sure to share this podcast on social media with your friends and family. Add us to your Alexa Flash Briefing or your Google Home Briefing and be sure to like, follow, and subscribe wherever you get your podcasts. Produced by the BG Podcast Network Show Sponsors: www.ingles-markets.com tidwelltrees.com toptechmech.com #NewsPodcast #CurrentEvents #TopHeadlines #BreakingNews #PodcastDiscussion #PodcastNews #InDepthAnalysis #NewsAnalysis #PodcastTrending #WorldNews #LocalNews #GlobalNews #PodcastInsights #NewsBrief #PodcastUpdate #NewsRoundup #WeeklyNews #DailyNews #PodcastInterviews #HotTopics #PodcastOpinions #InvestigativeJournalism #BehindTheHeadlines #PodcastMedia #NewsStories #PodcastReports #JournalismMatters #PodcastPerspectives #NewsCommentary #PodcastListeners #NewsPodcastCommunity #NewsSource #PodcastCuration #WorldAffairs #PodcastUpdates #AudioNews #PodcastJournalism #EmergingStories #NewsFlash #PodcastConversations See omnystudio.com/listener for privacy information.

What if your best event ROI isn't in the lead list, but in a breakfast conversation?Event leaders today face an overwhelming challenge: prove event value, defend the budget, and deliver real business impact, all while expectations rise and resources shrink. If you're still measuring success by foot traffic or lead scans, this episode will change the way you think.In this episode of Production Value Matters, host Matthew Byrne chats with Francois Fournier, Head of Global Events at DTN, about how to move beyond vanity metrics and truly prove event ROI. With 20+ years in the industry and a portfolio of 75+ trade shows annually, Francois breaks down how DTN uses payback ratios, qualified business conversations, and strategic data collection to tie event spend directly to business outcomes. Whether you're producing incentives or pushing pipeline, this is an ROI masterclass every event pro needs to hear.In this episode, you'll learn:Why Qualified Business Conversations beat lead count every timeHow to use a 10:1 Payback Ratio to prove event valueA practical way to visualize event performance using the BCG MatrixHow to evaluate incentive programs through cultural metrics like retention and referralsWhat goes into a post-event report that your CFO will actually readHow to turn your team into a strategic resource, not just logistics supportFrancois Fournier is the Head of Global Events at DTN, a data and technology company supporting industries like energy, agriculture, and weather. With over 20 years of experience in corporate B2B events across financial services, SaaS, and technology, Francois has led global event strategies for major organizations including Fitch Ratings and Assurant. He is a Certified Exhibit Manager (CEM) and Certified Trade Show Marketer (CTSM) at the Gold level, and is known for building measurement-driven programs that drive awareness, convert demand, and prove business value on a global scale.If you enjoyed this episode, make sure to subscribe, rate, and review on Apple Podcasts and Spotify.Connect with Francois Fournier on LinkedInConnect with Matthew Byrne on LinkedInFor additional resources for #eventprofs visit www.productionvaluematters.comFor additional resources for #eventprofs visit www.productionvaluematters.comCheck out our 3 most downloaded episodes:Measuring Value in Your Events: Insights from Jodi CollenEducating Clients and Managing Expectations in Event Production with Fransiska WeckesserThe Intersection of Event Planning and Psychology with Victoria Matey Hosted on Acast. See acast.com/privacy for more information.

En déplcament à Mayotte, le chef de l'État avait affirmé que l'archipel serait "10.000 fois plus dans la merde" après le passage du cyclone s'il n'était pas français.

Apple @ Work is exclusively brought to you by Mosyle, the only Apple Unified Platform. Mosyle is the only solution that integrates in a single professional-grade platform all the solutions necessary to seamlessly and automatically deploy, manage & protect Apple devices at work. Over 45,000 organizations trust Mosyle to make millions of Apple devices work-ready with no effort and at an affordable cost. Request your EXTENDED TRIAL today and understand why Mosyle is everything you need to work with Apple. In this episode of Apple @ Work, I talk with Biju Nair, EVP of Connected Living at Assurant, about their new repair facility in Tennessee. Links Fortune 500 company Assurant expands in Middle TN with new facility for 800 workers Connect with Bradley Twitter LinkedIn Listen and subscribe Apple Podcasts Overcast Spotify Pocket Casts Castro RSS Listen to Past Episodes

Multifamily owners, operators, property managers and residents have numerous proptech choices when seeking solutions to today's pain points. Vendors that initially set out to solve a single problem have since evolved into trusted experts in enhancing efficiencies and the resident experience. The current slate of tech must do it all, including solving across multiple operations, to serve multifamily clients properly. Join Joe Settimi, SVP of Renter Solutions at Assurant, and host Courtney Linderson, for a discussion about tech's next big challenge: driving business and revenue growth.

Rental and Repair business models come with the promise of superior circularity. However, it is unclear if a specific company can deliver on this promise. In this episode, Dr. Marianne Kuhlmann, Co-Founder and Managing Director of Circularity, presents insights from the first market report of UNDRESS Circularity. UNDRESS Circularity provides a framework and practical guide to determine the impact of rental and repair business models. It is a collaborative industry project led by Circularity in collaboration with Fraunhofer IZM, Systemiq, and 12 industry partners (Assurant, circulee, Everphone, fixfirst, Foxway, Grover, Ingram Micro, rebuy, Recommerce Group, Reverse Logistics Group, Deutsche Telekom, Vodafone), further supported by Deutsche Bundesstiftung Umwelt and Deloitte. This episode is the eleventh in the series PaaS Decoded, 16 conversations about the fine details of product-as-a-service.

Welcome back to Richardson's Rubicon, I'm your host, John Richardson, and today we're delving into something a little different. It's going to relate to my IT expertise, but resonates in everyday life, specifically dealing with service desks. What's making today's episode worth your listen is an exasperating experience I recently encountered with my teen son's mobile phone insurance claim. This ordeal with Assurant - the company in question - highlighted some crucial lessons on customer service, communication and data security. So join me as I take you through the tale of vexing service desk interactions, password-protected files and unencrypted PDF's. Who knows, maybe you could take away a few pointers that could potentially improve similar experiences for you, or even suggest improvements to companies you interact with. Stay tuned for this exploration, right here on Richardson's Rubicon. More details here: https://richardsonsrubicon.com/how-itil-could-improve-assurants-customer-service/

The reality of leading remotely presents both challenges and opportunities. Fewer ad hoc connections, but also less travel. To Jay Rosenblum, EVP and Chief Legal Officer of Assurant, building community is critical. In this Vanguard Forum for General Counsels session, he discusses with Cynthia Dow of Russell Reynolds why personally connecting deep into a team can yield benefits in productivity and loyalty.

This week on The Exit: Luke Cooper, General Partner at Latimer Ventures, discusses his journey from poverty to law school and eventually becoming a successful entrepreneur and investor. Luke recounts his first major exit with a defense contractor, followed by a challenging acquisition of an ice cream company during the 2008 financial crisis. His biggest success came with Fixt, a mobile device repair startup he founded and sold to Assurant in 2020. Luke emphasizes the importance of building relationships with potential acquirers early, understanding company culture in M&A deals, and navigating the complexities of the acquisition process. Luke Cooper is currently the Founding Managing Partner of Latimer Ventures, and was the original founder and CEO of Fixt, which he exited in 2020. Before moving into entrepreneurship, Mr. Cooper started his career as an attorney at DLA Piper and then at State Farm. Luke's first entrepreneurial experience was joining Caldwell Technology Solutions, and guided them to a $60 million exit. His second entrepreneurship experience was with Brigham's Ice Cream, a 100-year-old ice cream manufacturer and restaurant chain, which eventually was sold to HP Hood, a food and dairy giant. LinkedIn - linkedin.com/in/lukecooperbaltimore Websites - https://www.fixt.co/ - https://www.latimer.vc/ For a Free Flippa Business Valuation: https://flippa.com/exit -- The Exit—Presented By Flippa: A 30-minute podcast featuring expert entrepreneurs who have been there and done it. The Exit talks to operators who have bought and sold a business. You'll learn how they did it, why they did it, and get exposure to the world of exits, a world occupied by a small few, but accessible to many. To listen to the podcast or get daily listing updates, click on flippa.com/the-exit-podcast/

As organizations navigate an increasingly complex business landscape, leaders who can thrive in complexity are in high demand. Gayle Lantz speaks with Francesca Luthi, Executive Vice President and Chief Operating Officer at Assurant, a leading global provider of risk management solutions.Find the full show notes at: https://workmatters.com/Thriving-in-Complexity-Key-Insights-from-Assurants-COO-Francesca-Luthi

Have you ever been in a room at work and looked around and no one looked like you? In today's episode, I sit down with corporate trailblazer Angie Breedlove. Angie, co-founder of Accelerator Group and founder of Women of Warranty, shares her journey from corporate America to entrepreneurship. She discusses the importance of women in leadership roles and the challenges she faced in starting her own business. Angie also highlights the success of Women in Warranty and the need for more women in the warranty industry. She emphasizes the importance of finding passion in your work and balancing work and life.Highlights Include: Women play a crucial role in leadership positions and decision-making.Entrepreneurship comes with challenges, but it also provides opportunities for personal growth and learning.Nonprofits like Women in Warranty can make a significant impact by fostering diversity and inclusion in the warranty industry.Balancing work and life is a continuous process, and it's important to find passion in your work.As Chief Revenue Officer, Angie leads the company's sales, corporate development, marketing, pricing, and revenue management. She also oversees the company's ongoing channel and client expansion efforts into emerging warranty products and technology.In her previous roles as Vice President of Retail Strategy at Assurant, she led the strategic design, product development, and program optimization for nationwide retail companies including Lowe's Home Improvement, Harbor Freight, American Freight, and Conn's Home Plus. Angie was responsible for increasing expansion and development efforts into high-growth, emerging retail channels in both brick-and-mortar and e-commerce.Prior to Assurant, Angie led the development and expansion of after-sales service from operational design to technology implementation at Lowe's Home Improvement. By sourcing complete program management and administration of warranty services, their program grew to make Lowe's the #1 retailer in service contracts for appliances, tools, and outdoor power equipment. She also oversaw the expansion of their in-home sales and installation services for the Do It For Me (DIFM) customers.Angie served on the Board of Directors for Lowe's Captive Insurance and has participated in multiple corporate advisory board positions. She attended Simpson University for business administration and management while raising two successful daughters. She is passionate about mentoring female leaders and helping them realize their full potential, hopes, dreams, and aspirations.Connect with Angie on LinkedIn HERE and more on Xcelerator Group HERE Support the Show.Ways to connect outside of the podcast: Join 2K+ women receiving my weekly newsletter where I drop helpful tips and tricks on how to grow your personal brand and business through utilizing LinkedIn. Register HEREConnect with me on LinkedIn HERE and follow the podcast page HERE so that you don't miss out on upcoming episodes and guests!Connect with me on Instagram @cpennington55 Subscribe HERE for exclusive access and weekly bonus episodes!Thanks for listening! I'm so excited you are here!

David Etien directeur général de Catana Group, société cotée sur Euronext, qui peut s'appuyer sur un carnet de commandes lui assurant une visibilité sur 2024Hébergé par Ausha. Visitez ausha.co/politique-de-confidentialite pour plus d'informations.

This episode continues Gayle Lantz's conversation with Keith Demmings, Fortune 500 CEO of Assurant. They go deeper into the future vision and growth strategy for this global leader in risk management solutions. They also explore the importance of authentic leadership.Find the full show notes at: https://workmatters.com/Leading-With-Authenticity-and-Purpose-with-Fortune-500-CEO-Keith-Demmings-of-Assurant-Part-2

À l'heure actuelle, les jeunes parents qui habitent en France ont le droit à un congé maternité et paternité, suivis, s'ils le souhaitent, d'un congé parental. Assurant un revenu mensuel de quelques centaines d'euros, ce congé est largement sous-utilisé. Il implique des conditions difficiles à remplir pour certains foyers, comme le fait d'avoir un an d'ancienneté dans son entreprise. Sa rémunération modeste constitue un frein majeur, surtout en période d'inflation.Le Gouvernement a donc décidé de proposer, à partir de 2025, une nouvelle formule de congé, intitulée le congé de naissance.Un objectif clair : relancer la natalité en France D'après le président Emmanuel Macron, l'actuel congé parental présente deux problèmes majeurs. D'une part, il est mal rémunéré. Les parents n'ont souvent pas d'autre choix que de retourner travailler après le congé maternité ou paternité, laissant leur enfant à la garde d'une structure ou d'un professionnel. Cet aspect s'avère limitant pour la natalité, les couples ne se voyant pas faire un enfant dans des conditions économiques précaires. Le président a pour objectif de favoriser les nouvelles naissances en améliorant les conditions qui entourent les premiers mois de vie du bébé.D'autre part, le congé parental actuel s'étend potentiellement jusqu'aux 3 ans de l'enfant. Il est souvent pris par la mère, au détriment de sa propre carrière professionnelle. Emmanuel Macron justifie l'apparition du nouveau congé de naissance par la volonté de permettre aux parents de rester avec leur jeune enfant les premiers mois. Ce congé devrait aussi favoriser le retour de la femme dans la vie active, pour éviter que sa réintégration ne soit trop difficile.Les grands principes du congé naissanceD'ici 2025, les différents prestataires d'allocations sociales se réuniront pour aborder les modalités précises du congé naissance. L'un des enjeux est de garantir l'équité entre les hommes et les femmes. Ainsi, au-delà des 16 semaines de congé maternité et des 28 jours de congé paternité, chaque parent devrait pouvoir prendre le congé naissance pour rester auprès de son enfant. Il n'est pas encore établi si le congé pourra être pris de façon conjointe ou si les parents devront obligatoirement se succéder.La rémunération versée sera forcément plus intéressante que celle actuellement proposée par le congé parental. Le Gouvernement envisage par exemple de fixer une indemnité journalière identique à celle perçue par les parents durant les congés maternité et paternité. La Sécurité sociale devrait en financer une partie, plafonnée, et l'employeur un éventuel complément pour arriver au salaire intégral.L'État espère de la sorte inciter les couples à avoir davantage d'enfants et à profiter des premiers mois avec eux, toujours cruciaux en termes d'attachement. Hébergé par Acast. Visitez acast.com/privacy pour plus d'informations.

Authentic leadership, clarity of purpose, and relentless client focus enable sustainable growth. Even in large, established organizations, transformation is imperative to serve changing customer needs.Gayle Lantz speaks with Keith Demmings, CEO of Assurant, a multi-billion dollar global risk management solutions provider.Find the full show notes at: https://workmatters.com/Leading-Through-Continual-Transformation-with-Fortune-500-CEO-Keith-Demmings-of-Assurant-Part-1

Pete Bremer, Vice President of Global Automation Engineering with Assurant, joins ASSEMBLY Audible to discuss his role in guiding the strategy, development, build and implementation of emerging and proven automation technologies at Assurant's Device Care Centers, which repair and refurbish a range of connected devices. From upskilling, data security, better CX, trade-in value retention, and the device processing cycle, learn how modular automation is used in multiple processes at the Device Care Centers.Sponsored By:

Today Des interviews Chris Woolnough, the UK Managing Director of Assurant and Chris discusses how their business systems have changed as a result of the pandemic and why it's so important for Assurant to connect with the local community and support charities and clubs etc.

In this dramatic episode, Achim Nowak, Founder and President of BRILLIANT BEST, shares how he helps successful leaders embrace their fourth act and all the joy that it brings.You will discover:- What to do when you're done and ready to sell your business or retire from your career- How do develop a new vision for the months and years ahead- Why you may not need bigger goals, and what you do need instead
Achim Nowak helps CEOs and C-Suite leaders around the world to show up with relaxed authority and amplify their impact. His clients include global enterprises such as Sanofi, Takeda, Owens Corning, HSBC Bank, Lonza, Assurant, Welbilt, Dover Corporation and Chart Industries. He is a TEDx speaker, the author of 3 books on Personal Presence, host of the MY FOURTH ACT Podcast, and has been featured in The New York Times, The Wall Street Journal, USA Today, Fast Company, Forbes, Entrepreneur, MindBodyGreen and on NBC and NPR. He has an M.A. in Organizational Psychology and International Relations from New York University.
Want to learn more about Achim Nowak 's work at BRILLIANT BEST? Check out his website at https://achimnowak.com/

Hundreds of millions of mobile devices can be given a second life and avoid landfill. Trade-in programs are a great way to save money and increase the circularity of your phone. Your old devices can be repaired, refurbished, upgraded or even recycled into still valuable and usable phones. We talk with Biju Nair, President and EVP of Assurant's Global Connected Living Business, on how the process works and why it improves circular economy. Assurant is an insurance company is that is actively taking steps to improve sustainability in a many different ways. This includes through establishing their trade-in programs, automating their processes to reduce waste, and creating ways for you to measure your CO2 impact when you trade-in your phone.

A group that evaluates the state's participation in a program that limits power plant emissions is offering its final recommendations.  || Gettysburg College recently celebrated Democracy Week, and some students say elections in Pennsylvania are headed in the wrong direction. || Details emerge in the mysterious conviction of an Ephrata man who assaulted police in the Jan. 6 insurrection || Police arrest suspect in bomb threats to two dozen schools in Pennsylvania || Layoff expected at Assurant sites in York County || York cop adopts badly beaten German shepherd named ChanceSupport WITF: https://www.witf.org/support/give-now/See omnystudio.com/listener for privacy information.

MDJ Script/ Top Stories for August 10th Thursday Publish Date: Aug 9 Wednesday   Commercial: Henssler :15   From the Henssler Financial Studio, Welcome to the Marietta Daily Journal Podcast Today is Thursday August 10th and happy heavenly birthday to singer Isaac Hayes ***Hayes*** I'm Dan Radcliffe and here are the stories Cobb is talking about, presented by Credit Union of Georgia 1. 17-year-old arrested in fatal shooting at Delk Road apartment complex 2. Cobb to pay woman $112K for crash involving county-owned dump truck 3. And Commission to consider expanding emergency locator system Plus, Leah McGrath joins Bruce Jenkins to talk plant based meats and Brian Giffin has your Marietta Food Guy segment with Matt DeBusschere   All of this and more is coming up on the Marietta Daily Journal Podcast, and if you are looking for community news, we encourage you to listen and subcribe! Commercial : CUofGA   STORY 1 arrested   Jacob J'Moni La'James Coggins, a 17-year-old, was arrested and charged with aggravated assault and murder in connection with the fatal shooting of a juvenile at the Stratford Ridge Apartments in Cobb County. The shooting occurred on July 30, and Coggins was apprehended two hours later. The warrant for his arrest suggests he acted in concert with another individual named Christopher Darrel McMutry, although it's unclear if McMutry has been apprehended. Coggins is currently in custody at the Cobb jail without bond and is listed as a co-defendant with McMutry in their respective warrants.......read more about this story at mdjonline.com. ......................……... read more about this at mdjonline.com   Story 2: dump   Diana Gonzales is set to receive a settlement of $112,500 from Cobb County in Georgia to dismiss her lawsuit against the county and James Reed, the driver of a Cobb-owned dump truck. Gonzales filed the lawsuit seeking compensatory damages for injuries sustained in a crash with the dump truck on June 1, 2021. The crash occurred when the dump truck made an improper U-turn and collided with Gonzales's Honda Civic. Gonzales suffered serious injuries and incurred over $300,000 in related expenses. The settlement agreement is pending approval by the Cobb County Commission.   Story 3: locator   Cobb County is considering expanding its Emergency Location Marker program, which uses blue and white signs with unique eight-digit codes to help first responders locate pedestrians during emergencies. The proposed expansion involves updating or adding markers to 15 miles of trails and over 270 park buildings. The markers provide precise locations on maps used by 911 dispatchers and first responders, enabling quick and accurate assistance. The cost of the expansion, approximately $197,000, is part of an ongoing project that began in 2018. The program has proven beneficial in aiding responders, especially in remote areas…..(pause)   We have opportunities for sponsors to get great engagement on these shows. Call 770.874.3200 for more info.   we'll be right back   Break: ESOG– Elon – Powers   STORY 4: servant   Smyrna-based NW Metro Atlanta Habitat for Humanity, along with sponsor Assurant, has dedicated this year's home build for future homeowner Carissa. The two-story home, located in Austell, marks the 18th Habitat build sponsored by Assurant. The home was designed by Caldwell-Cline Architects & Designers and is part of Habitat's Austell Neighborhood Revitalization project. Carissa, a Fiscal Technician for Cobb County Government, will benefit from Habitat's zero-interest mortgage, providing her with a stable and affordable home. Assurant has a long-term commitment to supporting housing improvement for families, and this project reflects their dedication to protecting and connecting communities.   STORY 5: KSU   Kennesaw State University is set to begin its first season in the Football Championship Subdivision (FCS) in 2024. They will open their season against Texas-San Antonio (UTSA) at the Alamodome on August 31, 2024. This matchup will be the first in history between the Owls and the Roadrunners. The game is a part of Kennesaw State's preparation for its first season in Conference USA as an FBS member. UTSA is coming off an 11-3 season, winning the Conference USA championship. The Alamodome, with a capacity of 64,000, will be the largest venue for a Kennesaw State football game. The Owls will transition to FBS on July 1, 2024.   Story 6: rookie   Kell alum and Portland Trail Blazers rookie Scoot Henderson has set ambitious goals for his first NBA season and his career. In an interview, Henderson expressed his aim to become the greatest point guard in basketball history. He confidently stated his goal to win the Rookie of the Year award for his debut season. Henderson, drafted third overall by the Blazers, faces competition for a starting role, with Damian Lillard's departure creating an opening at point guard. Despite the competition, Henderson is determined to make a significant impact and be a strong contender for the Rookie of the Year title.   We'll be back in a moment   Break: Drake- Ingles 4- Dayco   Story 7: SPORTS   And now, Leah McGrath of Ingles Markets talks plant based meats with Bruce Jenkins *****Leah***** And Brian Giffin is with Matt DeBusschere for this week's Marietta Food Guy segment ****Food Guy****   (I'll send it to break with final thoughts tease) We're back with final thoughts after this     Break: JRM - Henssler 60 Signoff- Thanks again for hanging out with us on today's Marietta Daily Journal podcast. If you enjoy these shows, we encourage you to check out our other offerings, like the Cherokee Tribune Ledger Podcast, the Gwinnett Daily Post, the Community Podcast for Rockdale Newton and Morgan Counties, or the Paulding County News Podcast. Read more about all our stories, and get other great content at MDJonline.com. Did you know over 50% of Americans listen to podcasts weekly? Giving you important news about our community and telling great stories are what we do. Make sure you join us for our next episode and be sure to share this podcast on social media with your friends and family. Add us to your Alexa Flash Briefing or your Google Home Briefing and be sure to like, follow, and subscribe wherever you get your podcasts.   www.henssler.com  www.ingles-markets.com  www.esogrepaiir.org www.daycosystems.com  www.powerselectricga.com  www.elonsalon.com  www.drakerealty.com  www.cuofga.org  www.jrmmanagement.com  See omnystudio.com/listener for privacy information.

In this episode of Multifamily Collective Conversations, I catch up with Joe Settimi, Senior Vice President of Renter's Solutions at Assurant, to discuss his transition into Assurant and his role in leading product innovation for the Renter's Solutions Group. Key Discussion Points: Joe's transition into Assurant: Joe shares his experiences and learnings from his transition into Assurant and the challenges and rewards of leading the product innovation team for renter's solutions. Assurant's Customer-Centric Approach: Joe underscores Assurant's commitment to its customers, underlining its innovative approach and dedication to facilitating a connected world across various industries. Assurant's Innovation and Partnerships: Joe highlights the company's high-quality tech support service, 'Personal Tech Pro,' which aids customers with virtually any consumer electronic device. Throughout the conversation, he shares many more practical tips and advice based on extensive knowledge and expertise in the multifamily and renters' solutions industries. Whether you're an investor, owner, property manager, or someone looking to enter the multifamily space, this episode offers valuable insights to help you navigate the challenges and seize the opportunities in this dynamic industry. About Joe Settimi: Joe is the Senior Vice President of Renter's Solutions at Assurant. Known for leading product innovation in his group, he brings a unique perspective to the discussion, shedding light on key industry trends and sharing valuable advice for professionals in the multifamily space. Additional Resources: Pocket Geek Assurant Connect with Us: We would love your feedback, questions, and topic suggestions for future episodes. Feel free to contact us via mike.brewer@multifamilycollective.com or connect with us on any social media platform. --- Send in a voice message: https://podcasters.spotify.com/pod/show/mike-brewer/message Support this podcast: https://podcasters.spotify.com/pod/show/mike-brewer/support

Today's interview is with Michael Upton, Chief Digital & Technology Officer at First Tech Credit Union (or First Tech), which is the US's premier credit union serving the world's leading technology-oriented companies and their employees. I met Mike as part of a recent trip to Pegaworld iNspire held in Las Vegas. Mike was talking at one of the break-out sessions, and his topic was The Pragmatic Approach to Transforming Customer Service. I couldn't resist that title and thought Mike's insights would appeal to you too so I nabbed Mike for a quick chat for the podcast. By the way, you can view the replays of the talks on-demand here. This interview follows on from my recent interview – Purposefully designed experiences don't happen by accident – Interview with Deborah Battaglia of Assurant – and is number 471 in the series of interviews with authors and business leaders that are doing great things, providing valuable insights, helping businesses innovate and delivering great service and experience to both their customers and their employees.

Liability Hot Potato: Defensive Therapy practices that give clients inadequate care Curt and Katie chat about defensive therapy practices. We talk about how therapists avoid liability by practicing defensively, which can harm our clients. We look at common defensive therapy practices, like refusing to see clients with certain types of risk or too quickly hospitalizing someone. We explore the risks to our clients when we practice this way and how we can navigate risk to avoid practicing defensively. This is a continuing education podcourse. Transcripts for this episode will be available at mtsgpodcast.com! In this podcast episode we talk about therapists minimizing their own liability without benefitting their clients Therapists facing difficult decisions in therapeutic treatment are presented with the competing tasks of providing quality care to clients while also trying to minimize their legal risks. This can lead to therapists who may choose courses of action that do not benefit clients while doing things to protect the therapist. This podcourse explores the types of defensive practices that therapists take, how to recognize them, what steps can be done to protect therapists, and how to maximize client outcomes. What are defensive therapy practices? ·       Actions taken by a therapist that don't benefit the client, but are done to protect the legal liability of the therapist ·       Avoidant versus Assurant defensive therapy practices ·       Responding to very scary law and ethics classes ·       Avoiding lawyers and subpoenas What are examples of Defensive Therapy practices? ·       Avoidant: Avoiding talking about anything that is even related to things outside of our scope of practice (e.g., medical or legal advice); refusing to see clients with specific types of risk ·       Assurant: Sending clients to the hospital quickly based on risk rather than on treatment efficacy, over-reporting abuse and engaging clients with systems ·       Therapists are employing defensive therapy practices when making sure to shift liability elsewhere How do I navigate the risk that often leads to defensive therapy practices? ·       Make clear the limitations on your knowledge, but respond to questions and needs in the best way you can, referring to experts as appropriate ·       Prescriptive Assurant practices (taking action based on laws, rules, and/or ethical decision-making) ·       Documentation of ethical decision-making process and the decision and actions made ·       Documentation of the conversations with the client related to the action or inaction ·       Also, documentation of the ongoing evaluation procedure for the action taken Receive Continuing Education for this Episode of the Modern Therapist's Survival Guide You can find this full course (including handouts and resources) here: https://moderntherapistcommunity.com/podcourse/ Continuing Education Approvals: When we are airing this podcast episode, we have the following CE approval. Please check back as we add other approval bodies: Continuing Education Information including grievance and refund policies. Stay in Touch with Curt, Katie, and the whole Therapy Reimagined #TherapyMovement: Patreon Buy Me A Coffee Modern Therapist's Survival Guide Creative Credits: Voice Over by DW McCann https://www.facebook.com/McCannDW/ Music by Crystal Grooms Mangano https://groomsymusic.com/  

Today's interview is with Deborah (Deb) Battaglia, Senior Vice President, Customer Experience at Assurant, Inc, a global B2B2C Fortune 300 company that provides risk management and insurance products to leading automotive, housing, and mobile technology companies. Deb joins me today to talk about the ‘why' & vision for their transformation, how long the programme has been running, what they have achieved in terms of outcomes, how the pandemic impacted things, the outlook for the future and how they aim to leverage new technologies as well as some key learnings & top tips for others on their own journey. This interview follows on from my recent interview – Developing empathy within ourselves and the machines that we build – Interview with Minter Dial – and is number 470 in the series of interviews with authors and business leaders that are doing great things, providing valuable insights, helping businesses innovate and delivering great service and experience to both their customers and their employees.

The more time we spend in this industry the more we learn that there is very little that is genuinely new. Take the insurtech community's recent discovery of the idea of embedded insurance. To read some of the posts about this on social media, this is an idea forged in the white heat of technology and so recently-minted that it's still hot to the touch. Well, today's guest puts that idea into considerable perspective. Keith Meier is Chief Operating Officer of US-headquartered Fortune 500 insurer Assurant and has spent a career of over twenty-five years working in the business to business to consumer insurance space – or B2B2C as it is more often called. Operating in 21 countries, there is almost nothing that Keith and Assurant don't know about embedding insurance right into the heart of the product offerings of the world's largest consumer brands. So this is a very mature sector and what follows is a masterclass on how to succeed in this specialist niche of the industry. Keith's absolute customer-centricity will be a revelation to many listeners from the wholesale world. What's clear is this is a long-term business that needs the right cultural approach to work for all parties. You have to offer real value or you just won't last. But when it works, it really works. The insurer grows profitable business and service revenues, consumers get great service and added-value products and the consumer giants get new revenue streams and more loyal and better-quality customers. What's also clear is that technology is enabling this segment to be so much more responsive than it has been in the past, with new products configurable at scale in a matter of days and weeks at negligible cost. That's clearly the part that's exciting the insurtechs – and the growth prospects are indeed considerable. But here is one embedded incumbent who is way ahead and is going to be very, very hard to disrupt! LINKS We thank our naming sponsor AdvantageGo: https://www.advantagego.com/

Francesca Luthi is the Executive Vice President & Chief Administrative Officer at Assurant - a leading global business services company. In this episode, she shares some of her early career struggles as a woman and how she managed to navigate being promoted to a role where some didn't think she belonged. Her leadership lessons are many. Take a listen.

This episode features an interview with Francesca Luthi, Executive Vice President and Chief Administrative Officer at Assurant, a global business services company that supports, protects, and connects major consumer purchases. It's a Fortune 500 company that spans 21 countries, and partners with leading brands to create an enhanced customer experience. At Assurant, Francesca oversees business functions to help execute the company's overall strategy. This includes global human resources, brand and marketing, communications, corporate social responsibility, and more. She focuses on building up the company's global brand and reputation among customers, employees and shareholders. And in this episode, she'll share how to effectively manage employee feedback, deliver a consumer-grade digital employee experience, and market your EX to top talent.Quotes*”Our employees make a decision to come to work at Assurant. It's a lot about what they do and the role that they're in, but also the connection to the company and vision, mission and values. So it requires us to not just assume a cookie cutter approach. But to be willing to change and adapt to our growing and diverse workforce.”*”I think about our employees as our single most important customer. Because they are the key to delivering for our customers each and every day. I think about the basic marketing principles around attracting a customer and sharing that value proposition. And really explaining what does the company do, what does it stand for?”*”Very similar to the principles that apply to customer experience, you want human-centered design. And in this case, it's employee-centered. It starts with the employee and what do they need to achieve? And really thinking about that journey. How can we eliminate friction and continue to make it a generally positive, ideally delightful experience along the way?”*”Empathetic leadership is critical. Transparency and humility in terms of what we're all feeling, what we know, what we don't know. I think that's one of the golden rules in terms of leadership. Because the reality is for as much as we may be in leadership positions, it doesn't mean that we are somehow all-knowing. We are taking feedback and input and trying to make the best decisions we can.”Time Stamps*[5:04] The Flight Plan: Get to know Assurant*[6:45] First Class: Best EX practices at Assurant*[30:11] Turbulence: EX lessons learned*[34:50] How does Francesca lead in stressful situations?LinksConnect with Francesca on LinkedinLearn more about AssurantThanks to our friendsThis episode is brought to you by Firstup, the company that is redefining the digital employee experience to put people first and lift companies up by connecting every worker, everywhere with the information that helps them do their best work. Firstup has helped over 40% of the Fortune 100 companies like Amazon, AB InBev, Ford and Pfizer stay agile and keep transforming. Learn more at firstup.io

In this episode, we're diving into the world of refurbished tech devices, e-waste, and the great digital divide. Our special guest is Biju Nair, EVP & President of the Global Connected Living business unit at Assurant, a leading provider of device protection, support, and logistics solutions for mobile devices, smart homes, and connected devices. Biju's expertise in the wireless industry spans more than 25 years. He oversees the refurbishment and recycling of connected devices for Assurant, which repurposed over 17 million devices last year for companies like AT&T and Vodafone. Biju's entrepreneurial and innovation leadership has driven Assurant's sustainability and environmental responsibility commitment. In this episode, we discuss the impact of automation on sustainability in the e-waste and recycling market. We also explore the benefits of repurposed technology for consumers in developed and emerging markets, such as improved sustainability and connectivity. Join us as we delve into the exciting world of refurbished tech devices and learn how they are changing the game in the tech industry. Sponsored VPN Offer https://www.piavpn.com/techtalksdaily

Cet ancien Manager d'Uber qui a vécu le scaling de la start-up jusqu'à son IPO s'est fixé comme mission de débloquer l'usage du vélo en répondant à la peur du vol au travers d'un cadenas partagé, mais surtout et ce qui m'intéresse c'est celui de l'assurance. Alexandre nous explique comment le déploiement du cadenas connecté leur a permis de récupérer de nombreuses données pour les aider à mieux pour comprendre la mobilité douce, les usages de leurs utilisateurs et créer une assurance totalement adaptée aux besoins des cyclistes. Financés sur fonds propres en départ, Sharelock a déployé une solution assurantielle, combinant données et Intelligence articificielle qui permet de faire de la prévention, de mieux conseiller les assurés pour améliorer la sécurité de leur vélos. Nous parlons du rôle de Wakam et Seyna, de l'offre B2B, des partenariats avec d'autres acteurs de l'assurance et bien entendu des investisseurs aux côté de Share lock

Extrait de l'épisode de Dimanche Cet ancien Manager d'Uber qui a vécu le scaling de la start-up jusqu'à son IPO s'est fixé comme mission de débloquer l'usage du vélo en répondant à la peur du vol au travers d'un cadenas partagé, mais surtout et ce qui m'intéresse c'est celui de l'assurance. Alexandre nous explique comment le déploiement du cadenas connecté leur a permis de récupérer de nombreuses données pour les aider à mieux pour comprendre la mobilité douce, les usages de leurs utilisateurs et créer une assurance totalement adaptée aux besoins des cyclistes. Financés sur fonds propres en départ, Sharelock a déployé une solution assurantielle, combinant données et Intelligence articificielle qui permet de faire de la prévention, de mieux conseiller les assurés pour améliorer la sécurité de leur vélos. Nous parlons du rôle de Wakam et Seyna, de l'offre B2B, des partenariats avec d'autres acteurs de l'assurance et bien entendu des investisseurs aux côté de Share lock

As EV adoption grows, so too does the basic understanding of how these vehicles function. While it may still seem bonkers, EVs are managing to take us from Point A to Point B using only a few dozen moving parts, in stark contrast to the tens of thousands you may find in vehicles with internal combustion engines. As you could imagine, this ultimately leads to fewer opportunities for something to go wrong, thus saving the owner a few dollars on repairs and maintenance over the lifetime of the vehicle.However, throwing a wrench into this penny-pinching dream is the fact that the technology found in today's EVs is fairly new and generally more expensive to repair."In your typical ICE vehicle, you may have 20,000 individual and moving parts. In an EV vehicle, you may have 20 to 50 moving parts. The failure rate for those parts may be much smaller, but the cost to repair those parts is much, much higher right now," says Joshua Sonnier, vice president of product and strategy realization at insurance provider Assurant. "As with any new technology in its infancy, the cost to repair is much higher. So, from our standpoint, it actually gets you or the consumer to about the same risk profile."In this episode of The Amped EV Podcast, Sonnier talks us through reasons why an EV might find themselves at their local auto repair shop, as well as how often, and also discusses factors that drivers have to weigh beyond the sticker price when it comes to overall vehicle value.The Buzz: www.thebuzzevnews.com

 How Customer Experience Drives Business Growth  Shep Hyken interviews Keith Meier, Chief Operating Officer at Assurant, Inc., an organization that works with companies that manufacture, sell, or finance their customers' major purchases. He shares how providing customers with a great experience in every support channel they use is crucial to business growth. Top Takeaways:   ·      Customers want digital self-service options for transactional or routine issues and services. But for more challenging concerns, most customers still prefer to contact somebody through the phone.   ·      Some companies force customers to use digital options by creating a difficult and unpleasant experience on the phone, such as extremely long hold times. Instead of creating friction and forcing customers, teach them how to use the digital experience and prove it is a quicker, faster, and more efficient option.   ·      Create a good digital experience that customers love using. Make sure it is intuitive, easy to understand, and able to deliver solutions faster and easier than making a call, waiting on hold, going through the “authentication” process, and more.   ·      Most customers start with a digital experience. When they decide to call customer support, they often go to the website to get the company's phone number. That is a digital experience. That is also an opportunity to suggest an easy self-service option. If you lead the customer down the path of self-service and there are problems, make it easy for them to find a number and transition from the digital channel to the human channel.   ·      Get to know your company's customer experience through a journey mapping exercise. Fix friction points, understand what your customers want, and do it repeatedly.   ·      Plus, Keith shares the challenges companies are facing that prevent them from delivering an amazing experience. Tune in! Quote:  "Digital experiences will not replace all customer service channels, but it will become a bigger percentage of how consumers get service."   About:   Keith Meier is the Chief Operating Officer at Assurant Inc. As COO, he leads Assurant's global operations focusing on digital technology and operations that deliver exceptional customer experience. Shep Hyken is a customer service and experience expert, New York Times bestselling author, award-winning keynote speaker, and host of Amazing Business Radio.   Learn more about your ad choices. Visit megaphone.fm/adchoices

Have you considered how inclusivity affects the economy and society? Francesca Luthi, Executive Vice President and Chief Administrative Officer at Assurant, has championed diversity in the workplace through courageous conversations and a program to hire individuals with neurodiverse conditions. Listen as Francesca shares how any organization can benefit from having a greater perspective.Guest Links:Francesca's LinkedInAssurant.comCredits: Lisa Nichols, Host; Scott Crosby, Executive Producer; Jenny Heal, Guest Coordinator; Morgan Cochran, Marketing Support; Kendall Brewer, Leadership Programs 

EXPERTS DR JEAN-PAUL HAMON Président d'honneur de la Fédération des Médecins de France Auteur de « Qui veut la peau de nos généralistes ? » PR BRUNO MÉGARBANE Chef du service réanimation - Hôpital Lariboisière ÈVE ROGER Journaliste, spécialiste des questions de société MARGOT BRUNET Journaliste sciences et santé - « Marianne » Alors que les mobilisations se multiplient dans le secteur de la santé, Emmanuel Macron a présenté ses voeux aux soignants ce vendredi 6 janvier 2023 au centre hospitalier sud francilien (CHSF), à Corbeil-Essonnes, en banlieue parisienne, accompagné de François Braun, ministre de la Santé, et d'Agnès Firmin Le Bodo, ministre déléguée chargée de l'Organisation territoriale et des Professions de santé. Et en guise de bonne année, le président de la République a détaillé son plan pour « réorganiser le système » de santé à bout de souffle dans les hôpitaux, secoué par des grèves de médecins libéraux mais aussi des biologistes qui ont prévu de fermer à nouveau les laboratoires la semaine prochaine. Assurant vouloir sortir « de ce jour d'une crise sans fin », le chef de l'Etat souhaite une réorganisation du temps de travail dans les hôpitaux, d'ici au mois de juin mais aussi de la direction des établissements avec un « tandem médecin/administratif » à la tête de chaque structure ainsi que « plus d'autonomie ». Le président de la République a également annoncé la « sortie de la tarification à l'activité » dès le prochain texte budgétaire et le recrutement de 6000 assistants médicaux supplémentaires d'ici la fin 2024. Parmi les autres annonces, le chef de l'Etat a appelé à repenser les études de santé, alors que nombre de jeunes quittent les formations ou échouent en cours de route. Pour aider les personnels de santé officiant dans des territoires où le logement est particulièrement cher, Emmanuel Macron a dit souhaiter, d'ici l'été prochain, un « plan d'action partagé » afin qu'un « parc de logements dédié » soit proposé, hors logements sociaux, pour qu'ils puissent vivre près de leur lieu de travail. Les médecins qui « assurent la permanence des soins et ceux qui prennent en charge de nouveaux patients, de même que ceux qui acceptent de former des jeunes », seront « mieux rémunérés ». Et les 600 000 Français souffrant de maladies chroniques se verront proposer un médecin traitant avant la fin de l'année. Enfin Emmanuel Macron s'est offusqué des Français qui n'honorent pas leurs rendez-vous médicaux, dénonçant leur « désinvolture ». « Comme la santé n'a plus de prix, elle n'a donc plus de valeur » pour certains, s'est-il agacé. Un « travail » va donc être lancé avec l'Assurance-maladie pour « mettre fin à cette irresponsabilité », a-t-il annoncé. Mais ces annonces ont-elles convaincu les professionnels de santé ? Depuis des mois les soignants ne cessent de dénoncer la déliquescence de notre système de santé. Après les médecins généralistes en grève une nouvelle fois ce jeudi, l'hôpital est lui aussi en train de craquer. FO-Santé a appelé à la « grève illimitée » à partir du 10 janvier prochain dans les hôpitaux, dénonçant la « situation extrêmement dégradée » du secteur et « l'inaction » du gouvernement. Un état des lieux illustré par les urgences de l'hôpital de Thionville, l'ancien hôpital du ministre de la Santé, où 55 des 59 infirmiers et aides-soignants des urgences sont en arrêt maladie depuis le 30 décembre. Épuisés, ils ne sont plus en état de venir travailler en pleine triple épidémie de Covid, grippe et bronchiolite. Alors quel est le plan d'Emmanuel Macron pour sortir notre système de santé de la crise ? Qu'en pensent les professionnels du secteur ? Quelle est la situation actuellement dans les hôpitaux français ? Et que se passe-t-il en Grande-Bretagne où les urgences sont débordées et les patients doivent parfois attendre jusqu'à quatre jours pour être soignés ? DIFFUSION : du lundi au samedi à 17h45 FORMAT : 65 minutes PRÉSENTATION : Caroline Roux - Axel de Tarlé REDIFFUSION : du lundi au vendredi vers 23h40 RÉALISATION : Nicolas Ferraro, Bruno Piney, Franck Broqua, Alexandre Langeard, Corentin Son, Benoît Lemoine PRODUCTION : France Télévisions / Maximal Productions Retrouvez C DANS L'AIR sur internet & les réseaux : INTERNET : francetv.fr FACEBOOK : https://www.facebook.com/Cdanslairf5 TWITTER : https://twitter.com/cdanslair INSTAGRAM : https://www.instagram.com/cdanslair/

Description:  In today's episode, I talk to two amazing women leaders that are taking their industries to whole new heights! You will know Betty DeVita, Global C Suite leader, board director, and fintech advisor, and Melissa Kivett, Managing Director, Head of Prudential's Enterprise Strategic Relationship Management. They share powerful stories of transformation detailing how they became the highly respected, recognized, and rewarded leaders that they are today. Melissa and Betty share a lot of similarities in their quest for success. Both have had challenges in their childhood that have significantly contributed to how they see and handle circumstances that come their way. They have gathered skills, networked, and faced any endeavor with great resilience. They are firm believers that opportunities come and go, and when people take the risk to provide you a platform, (to be heard, seen, and speak your truth) you need to take the path, re-define the trajectory of what is possible for you, and become the leader you are meant to be. Over the years, Betty & Melissa have brought companies to new directions because of their never-ending quest for growth, creativity, and positive impact. Their curiosity and courage to try new ideas has truly gained the respect and trust of prestigious industry leaders, organizations, and colleagues. In this episode, they share their experience with gender-bias and their commitment to creating gender-equal workplaces that thrive and break through male-dominant corporate cultures. Tune in to learn more Guest Bio: Betty DeVita Betty joined Finconecta in May 2019 as a member of the board, and Chief Business Officer.  She is the founding CEO of BetdevSolutions, a fintech advisory practice working with early-stage and emerging companies on: strategy, value creation, partnerships, and the path to global scaling using her experience as a global executive in digital transformation and consumer financial services/payments.  She served as Chief Commercial Officer of Digital Payments & Labs, MasterCard.  In this global role, she was responsible for:  Commercializing MasterCard Labs Digital order payments platform  IoT commerce platform.   Before this role, she served as the President of MasterCard, Canada, supervising all aspects of the company's enterprise.    Before joining MasterCard, she held various positions with Citi, in their global consumer franchise from 1982 to 2010.  She left Citi as the Chair/CEO for Citibank Canada Inc. where she led the franchise across all lines of business.  Her geographic scope for Citi included Latin America, the U.S., and Asia.  Betty was inducted into the Women's Executive Network Hall of Fame as one of Canada's Most Powerful Women.  She earned the Institute of Corporate Directors certification from the University of Toronto and has served on multiple boards: Banco Popular (Nasdaq: BPOP) Tech & Comp committees, 2021  Home Capital (TSX: HCG) Audit and Tech committees, 2021  Molson Coors Brewing Company (NYSE: TAP) from May 2016 - May 2020.  She is a passionate advocate and proponent of women's leadership and development. She is a connector of people and ideas.  Email: bkdglobalgal@gmail.com           betdevsolutions@gmail.com  LinkedIn: www.linkedin.com/in/bettydevita Website: https://finconecta.com twitter: @bettykdevita  Melissa Kivett Melissa Kivett is the Managing Director, Head of Prudential's Enterprise Strategic Relationship Management. She is responsible for strategically catalyzing and deepening relationships with Prudential's most valued partners and industry associations. She is an Executive Board Member of the Insured Retirement Institute, the leading financial services trade association for the retirement income industry, and Secretary of the Board and member of the Operating Committee for the Alliance for Lifetime Income.  Previously, Melissa held multiple leadership roles at Prudential, most recently as Chief Customer Experience & Marketing Officer of Individual Solutions Group. In a prior role as Chief Strategy Officer of Annuities, she led customer-focused digital transformation and redefined the skills and capabilities of the strategy, marketing, customer experience, communications, operations, and business intelligence teams. These efforts resulted in double-digit increases in business growth and team engagement. Prior to joining Prudential, Melissa held diverse global roles at several Fortune 500 financial services companies, including head of strategy, business development, marketing, innovation, and investor relations.  Her experience includes taking a Fortune 500 company public (second largest IPO that year next to Google) and leading investor relations during the 2008 financial crisis and SEC investigation. She also launched a global financial services brand, digitized a marketing organization, strategically reimagined a business portfolio for growth, and upskilled small and large 200+ multi-disciplinary teams. A published innovator, Melissa's work has been recognized by Innovation Leader magazine and the Corporate Executive Board. The Insurance Advisory Board recognized her accomplishment to build a strategic investor relations function as an industry best practice. Institutional Investor magazine named her work as one of the most shareholder-friendly teams in the financial services sector.  Kivett received a Bachelor of Arts from the University of Massachusetts and a Master of Business Administration from Columbia Business School. She serves as a coach with the 92nd Street Y for Women in Power and is a member of the Financial Women's Association and Columbia Women in Business. Previously, Melissa served on the Board of Directors for Assurant's European Operations, the Advisory Council for the Investor Relations Roundtable, and the New York Stock Exchange Advisory Group. Life insurance and annuities issued by The Prudential Insurance Company of America, Newark, NJ, and its affiliates. Variable annuities are distributed by Prudential Annuities Distributors, Inc. Variable universal life insurance policies are offered through Pruco Securities, LLC. All are Prudential Financial companies, and each is solely responsible for its own financial condition and contractual obligations. Prudential Annuities is a business of Prudential Financial, Inc. © 2019 Prudential Financial, Inc. and its related entities. Prudential Annuities, Prudential, the Prudential logo, the Rock symbol, and Bring Your Challenges are service marks of Prudential Financial, Inc. and its related entities registered in many jurisdictions worldwide.   Email: kivettms@gmail.com LinkedIn: https://www.linkedin.com/in/melissakivett/  Twitter: @MelissaKivett Belinda's Bio:  Belinda Pruyne is a sought-after Leadership Advisor, Coach, Consultant and Keynote speaker. She is a leading authority in guiding global executives, professionals and small business owners to become today's highly respected leaders. She gained a wealth of expertise in the client services industry as Executive Vice President, Global Director of Creative Management at Grey Advertising, managing 500 people around the globe. With over 25+ years of leadership development experience, she brings industry-wide recognition to the executives and companies she works with. Whether a startup, turnaround, acquisition, or global corporation, executives and companies continue to turn to Pruyne for strategic and impactful solutions in a rapidly shifting economy and marketplace.    Website: Belindapruyne.com Email Address: hello@belindapruyne.com LinkedIn: https://www.linkedin.com/in/belindapruyne  Facebook: https://www.facebook.com/NotableLeadersNetwork.BelindaPruyne/  Twitter: https://twitter.com/belindapruyne?lang=en  Instagram: https://www.instagram.com/belindapruyne/   

David Vaughn is the Director of Supplier Diversity & Inclusion at Assurant, an insurance and business services company. They have products that support and protect major consumer purchases, including phones, vehicles, and appliances. David's responsibilities at Assurant include sourcing suppliers/vendors, staff management and development, and financial and operation processes management. He holds a degree in Accounting from Georgia State University - J. Mack Robinson College of Business as well as a degree in Finance from the University of Georgia - Terry College of Business. David joins us to describe how Assurant handles its supplier diversity program. He explains the importance of having a supplier diversity program for companies wanting to expand and shares his advice to those who want to get started or optimize their supplier diversity programs. Davis also discusses what companies should focus on to ensure their supplier diversity program meets their bottom line and annual targets and shares his perspective on the current state of supplier diversity.“The largest piece to have in a healthy supply chain is to have processes that encourage constant evolution and challenging of the status quo.” - David VaughnThis week on Breaking Barriers:●      What Assurant is and the services they offer clients in insurance●      What supplier diversity means for their company●      David's career path and his experience as a financial auditor●      How David found a career in supplier diversity●      What David believes supplier diversity professionals should know to help a business●      What a mature supplier diversity program should focus on●      The state of supplier diversity right now and where it's goingConnect with David Vaughn:●      Assurant●      David Vaughn on LinkedInThis podcast is brought to you by Hire Ground Hire Ground is a technology company whose mission is to bridge the wealth gap through access to procurement opportunities. Hire Ground is making the enterprise ecosystem more viable, profitable, and competitive by clearing the path for minority-led, women-led, LGBT-led, and veteran-led small businesses to contribute to the global economy as suppliers to enterprise organizations.For more information on getting started please visit us @ hireground.io today!If you enjoyed this episode, please subscribe and leave a review wherever you get your podcasts.Apple Podcasts | TuneIn | GooglePlay | Stitcher | SpotifyBe sure to share your favorite episodes on social media and join us on Facebook, Twitter, and LinkedIn.

When Peter Walker looks back on his career, he never hesitates to highlight “the big asks,” or those times when he asked a boss to “take a chance” on him. One such instance occurred when he asked his CEO to sponsor his studies as he pursued an executive MBA on nights and weekends at New York University's Stern School of Business. “He said ‘Yes,' and the degree really flipped my brain from being that of an accountant to that of a big picture finance partner,” comments Walker, who was working for Assurant, a provider of risk management products and services. Still, an even bigger “ask” followed—one that engendered a response that even today seems to surprise Walker. “It was only a couple of months later that I found myself on a plane to Atlanta, about to step into the CFO role at a $2 billion business unit,” explains Walker, who recalls that this divisional CFO role opened up shortly after he completed his MBA—which allowed him to make the pitch, “Hey, you made this investment in me—the company needs a good ROI off this, so why not put me in that CFO role?” Today, Walker doesn't hesitate to characterize his leap upward at the company as a case of “right place, right time.” However, he points out that the promotion came 9 years into a 17-year tenure with Assurant—a hefty investment of career years that spanned such milestones as the company's 2004 IPO, multiple acquisitions, and expansion overseas. Unbeknownst to Walker when he entered the CFO office at Assurant in 2014, still ahead was yet another promotion to EVP and chief strategy officer. “As I sat in the chief strategy officer role, I really missed finance, as I view the CFO role today as the trifecta of finance, strategy, and leadership,” remarks Walker, who notes that during his strategy chief stint he had become increasingly interested in the deal-making mechanics of the private equity realm, an area to which his career thus far had offered only limited exposure.    Comments Walker: “I had had a lot of M&A experience within a public organization, but I wanted a turn at being the CFO leading the sale of a PE-owned organization so that I could gain another set of experiences—which, as it has turned out, have proven critical to reaching where I sit today.”    Walker was recruited to lead the successful sale of Jackson Hewitt from H.I.G. Bayside Capital to Corsair Capital and in 2017 was named CFO of Jackson Hewitt, a firm in Corsair's portfolio. “I specifically went after a private equity opportunity and was looking for something where the sponsor was going to want to sell in the next year or two,” explains Walker, who would remain as CFO of Jackson Hewitt for another year (post-transaction) before stepping into the CFO office at Sterling in 2019.   Looking back, no matter how many CFO tours of duty or transaction milestones he achieves, Walker seems resolute in believing that none of them could have been achieved if not for “the big asks.” –Jack Sweeney

“Il y a deux éléments à prendre en compte dans l'expérience de paiement e-commerce. 1. C'est le changement majeur des habitudes des gens qui a été accéléré par la pandémie. 2. Ce n'est pas pour autant que les fondamentaux ne doivent pas être respectés. “ C'est un immense plaisir de retrouver un an et demi plus tard Francis Barel pour ce catch-up dans lequel Laurent Kretz décortique avec le DG de PayPal France les grandes tendances de l'e-commerce. Dans un contexte mitigé (levée de fonds pour les uns, plans de licenciement pour les autres), difficile de prédire avec certitude l'avenir du commerce et du paiement en ligne. Mais pour quelqu'un qui a plus de 17 ans d'expérience dans le domaine, pas besoin de boule de cristal. Francis nous aide à décrypter les évolutions conso et les dynamiques de digitalisation du cash pour pole-positionner son e-commerce. Il nous présente entre autres les nouveaux outils de PayPal pour fluidifier son expérience de paiement et booster son taux de conversion. Mais pour pérenniser l'innovation, il faut commencer par assurer ses fondamentaux : soit un business rentable et une valorisation qui ait du sens. Pour renforcer ses bases, Francis nous parlera des leviers de financement offerts par Paypal, mais aussi de ses bonnes pratiques pour booster l'engagement de ses équipes en accentuant ses valeurs et sa mission. Dans ce nouvel épisode du panier, vous trouverez des apprentissages en : Acquisition et fidélisation : s'adapter aux évolutions conso en assurant les fondamentaux de son business (rentabilité, inno et service client) [5”50] ; Engagement des équipes : attirer les bons collaborateurs et éviter les mercenaires en augmentant la loyauté de ses employés [11”56] ; Financement : financer la croissance de son entreprise en working capital avec Paypal Financement Pro [2O”00] ; Digitalisation du cash : anticiper la disparition du liquide et en profiter pour booster l'inclusion financière [32”50] ; Super App : retenir les utilisateurs en multipliant les services dans son écosystème (paiement fractionné, P2P, crypto et dons caritatifs) [38”50] ; Hybridation du shopping : surfer sur la tendance du social shopping et convertir plus en payant sans sortir de l'application [45”00]. Pour en savoir plus sur les références abordées dans l'épisode : #121 - Série Spéciale Paiement – L'innovation au service de l'inclusion financière, avec Francis Barel de PayPal Le dernier Commerce Report de Paypal Alan Greenspan sur l'exubérance irrationnelle des valorisations Bootstrap club Paypal Financement Pro - pour un prêt de 1 à 60K euros. Money Walkie - le porte-monnaie sans contact Le white paper de PayPal sur les Super Apps Il était plusieurs fois - le BackMarket des vêtements pour enfants Zettle - le TPE by PayPal Inscrivez- vous à la newsletter sur lepanier.io pour ne rater aucun conseil des invités du Panier et cartonner en e-comm ! Pour découvrir tout ça, c'est par ici. Si vous préférez Apple Podcasts, par là si vous préférez Podcast Addict ou encore ici si vous préférez Spotify. Et n'oubliez pas de laisser 5 étoiles et un commentaire sympa sur Apple Podcasts si l'épisode vous a plu. Le Panier est un podcast du label Orso Media, produit par CosaVostra.

About Steven Taylor: Steven Taylor is the Co-Founder and COO of HipTrain. He is also an advisor at Revolution's Rise of the Rest Fund, an Entrepreneur-in-Residence at Georgetown University, and serves on the boards of the Greater Washington Board of Trade and DC Police Foundation. Prior to founding HipTrain, Steve was the COO at Big Health, a company focused on helping millions achieve good mental health with fully automated, highly personalized, and evidence-based digital therapeutics. Prior to Big Health, Steve was COO at Fixt, the first on-demand mobile device repair platform for the enterprise. In August 2020, Fixt was acquired by Assurant, a global insurance provider. From 2015 to 2019 Steve worked at Lyft, during which he was Regional Director at Lyft for New York and the Mid-Atlantic, two of the company's largest territories, where he was responsible for revenue growth, customer acquisition, retail operations, and community engagement. In 2012, Steve founded District Ventures, an angel investment group funding and advising entrepreneurs focused on enterprise business solutions and consumer products. From 2010 to 2015, Steve was a management consultant at PRTM and PwC primarily working on the development of risk and resilience frameworks, talent transformation, and a venture ecosystem program. What We Discuss In This Episode: We discuss the advantages of having a personal trainer as well as who should get a personal trainer? Steve discusses how exercise helps mental health, which is a key piece when it come to living a healthy, long life. Steve shares what makes HipTrain unique and shares with us about some of your trainers. He also discussed some of the outcome of their clients. We talk about the current statistics and trends around health and wellness and how we need to shift from treating people when they are sick, to preventing sickness altogether. Steve emphasizes the importance of personalized health and wellness services to achieve results. Connect with Steve Taylor:  Website:https://hiptrain.com/ Twitter:  https://www.twitter.com/stephenhtaylor LinkedIn: https://www.linkedin.com/in/stephen-h-taylor/   Connect with Lynne: If you're looking for a community of like-minded women on a journey - just like you are - to improved health and wellness, overall balance, and increased confidence, check out Lynne's private community in The Energized & Healthy Women's Club. It's a supportive and collaborative community where the women in this group share tips and solutions for a healthy and holistic lifestyle. (Discussions include things like weight management, eliminating belly bloat, wrangling sugar gremlins, and overcoming fatigue, recipes, strategies, and much more so women can feel energized, healthy, confident, and joyful each day. Website:  https://holistic-healthandwellness.com Facebook: https://www.facebook.com/holistichealthandwellnessllc The Energized Healthy Women's Club:  https://www.facebook.com/groups/energized.healthy.women Instagram: https://www.instagram.com/lynnewadsworth LinkedIn:  https://www.linkedin.com/in/lynnewadsworth   Free Resources from Lynne Wadsworth: 5 Simple Steps to Gain Energy, Feel Great & Uplevel Your Health: Are you ready to create a Healthier Lifestyle?  Would you like to feel lighter, more energized, and even add joy to your life? If it's time to find more balance of mind~body~soul, then I've got the perfect FREE resource to help.  In this guide, you'll find my most impactful strategies and I've made applying them in your life as simple as 1-2-3 (plus a couple more) to help you create a healthier, holistic lifestyle. Uplevel your holistic health and wellness and download the 5 Simple Steps to Health  here:  https://holistic-healthandwellness.com/5-simple-steps-to-a-healthier-you/   How to Thrive in Menopause:  Hot flashes? Low Energy? Difficulty with weight management? If MID-LIFE & MENOPAUSE are taking their toll then I've got a solution for you! I've taken all my very best strategies and solutions to help you feel energized, vibrant, lighter & healthy, and compiled them into this FREE resource! Thrive in midlife and beyond - download my guide here: https://holistic-healthandwellness.com/thrive-through-menopause/   Did You Enjoy The Podcast? If you enjoyed this episode please let us know! 5-star reviews for the Living Life Naturally podcast on Apple Podcasts, Spotify, Pandora, or Stitcher are greatly appreciated. This helps us reach more women struggling to live through midlife and beyond. Thank you. Together, we make a difference!

Angie Klett is Senior Vice President of Corporate Development leading Ventures, Mergers & Acquisitions, Strategic Partnerships, and Brokerage Solutions. This set of shared Enterprise competencies focuses on investing in, buying or divesting, and partnering with outside parties to create enterprise value. The team is focused on new ways to acquire customers and partnering to share capabilities, such as data and technology. Corporate Development advances and enhances near term business outcomes while also conducting tests as building blocks into the future. Previously, Angie served as IT CFO and Chief Procurement Officer (CPO). As CFO, she was a strategic business partner to Jim Fowler, Enterprise Chief Technology Officer, providing financial planning and reporting on the $1B+ IT budget. Since a great deal of technology spend is sourced externally from suppliers, there was a tight link to Angie's responsibilities as CPO, where she led $4B of strategic sourcing and procurement for Nationwide. Angie began her career as an accountant in the financial services side of Nationwide. She has spent half her career in the property and casualty business and half in various finance roles. In the property and casualty business, Angie held leadership positions across sales and service centers, marketing, and product management. She has held roles in corporate finance, as well as property and casualty finance. Angie holds a bachelor's degree in accounting from Ohio Wesleyan University, a Chartered Financial Consultant designation, and is a CPA. She currently serves on the governance committee for Berger Ohio Health and holds a seat on the finance committee of Ohio Health. Highlights from the Show Angie is responsible for things in the Build, Buy and Partner side. Corporate Development, which includes M&A, Partnerships and Ventures Nationwide has been an early and bold mover on partnering with OEM car makers on connected insurance This includes partnerships with Ford, Rivian and others Nationwide modernized their core system, moving it to the cloud, allowing them to launch 55 partners on their new platform and the API library they've built on it They have 385 internal APIs and 52 public APIs that allow a partner to go all the way through API Those APIs get over 10 billion pings annually It also allows them to manage things like PCI compliance for payment, or other regulatory considerations that need to be handled at different moments of the process When a customer is in the partner journey, the partner brand is front and central, and then once the insurance is in place, Nationwide's brand is central to the insurance experience We talked about why a car maker would want to embed insurance, and it's not about the commission or marketing consideration they'd earn, but rather the impact on the customer experience of problems securing insurance or an embedded insurance experience that isn't good enough The take rate on the partnerships has been very strong, but the experience and the customer's level of trust in the process dictates the adoption The customer will dictate the speed of adoption and what ways of working will prevail, not us, so we need the flexibility to learn from what they want and provide it, adjusting as their desires change Retention and cross-sell have also performed better than expected Nationwide has explicit learning plans when they partner, and this has allowed them to find new offerings and new products that their openness allows them to see and respond to, like their recent partnership with Assurant on digital coverage verification What does embedded mean to agent distribution? Angie says that we need to let customer dictate how they want to transact, and some will definitely want agent help no matter what That means carriers need to support agents as they become more digital so they can support customers as needs evolve and change In terms of the future, customers will set the pace and adoption rate, and if we can meet their needs as they arise, that transition will be easier for us But trust will be critical, so we need to meet the true needs as they're really being asked for rather than how we want To respond to that means having the flexibility in your platform to respond to each opportunity and have the customization in how you deploy it to meet that specific partnership's needs; if you try to build a new solution each time, you'll find that the economics never work out, but if you lack the ability to really customize efficiently, you'll also fail because you won't meet the market needs This episode is brought to you by Guidewire Software (guidewire.com). And by the book series, The Future of Insurance: From Disruption to Evolution by Bryan Falchuk (future-of-insurance.com). Follow the podcast at future-of-insurance.com/podcast for more details and other episodes. Music courtesy of UPbeat Music, available to stream on Spotify, Apple Music, Amazon Music and Google Play. Just search for "UPbeat Music"

The career of Jay Rosenblum, much like a stage play, has three acts. Act 1: Government Service, first as a clerk for an appellate judge, followed by a role in the Clinton Administration. Act 2: In-house government affairs roles at highly regulated financial institutions during a time of historic regulatory change. Act 3: Senior roles in corporate leadership, first as Chief HR Officer with Guardian Life, and today, as the EVP & Chief Legal Officer at Assurant. Take that as evidence that Jay believes in trying new things and taking risks. He talks about his wide-ranging career, the lessons he learned along the way, and the challenges that GCs face today. We discuss: Lessons from his time at the White House Structuring the legal department to best serve business priorities A purposeful approach to talent retention Assurant's DEI initiatives Hear more stories by subscribing to Innovative Legal Leadership on Apple Podcasts, Spotify, or any podcast platform. Listening on a desktop & can't see the links? Just search for Innovative Legal Leadership in your favorite podcast player.

In this podcast today, I will discuss the company Assurant! Listen to the podcast for details! --- Support this podcast: https://anchor.fm/thressa-sweat/support

Professionals and industry experts find their way into the coaching industry because of their expertise.Coaching offers these professionals an opportunity to turn their knowledge into a thriving business setting them on the path to entrepreneurship.Expertise makes you a fantastic coach with the ability to almost guarantee results for your clients, but without systems and processes supporting your business, The chances of you sustaining as an entrepreneur are LOW. The client experience is crucial and begins from the moment they encounter your brand. If done correctly, the relationship will continue well after you deliver on your services (#helloreferrals) In today's episode of, She Turned Entrepreneur, we're talking about all things operations. To help me bring this episode to life, I'm interviewing Operations Consultant Nneka Roberts. As the founder of Sage Simple Solutions, she brings her 20 years of experience building systems for global giants like IBM, Wells Fargo, and Assurant, to name a few. Nowadays, you can find her helping seven-figure digital entrepreneurs create smart, sexy workflows and systems and tools that make the ultimate client experience. Here are the top takeaways from the conversation:● Expertise in your field can only take you so far in business. The key to obtaining the dream lifestyle of more time and freedom Depends heavily on your ability to implement systems and processes that lead to predictable outcomes.● "Your habits are your first set of systems," says Nneka. This is why before you decide to invest in a system or hire your first employee, you should have a clear understanding of your framework. Once that is done, you can create strategies and workflows based on your framework.● In addition to systems in your business, it is essential for entrepreneurs to remain flexible and not be so rigid.Here's a quick look into the episode: ● [00:03:20]Get to know Nneka Roberts and learn how she turned her expertise into a thriving business● [00:04:05] Nneka is no stranger to the outline world here she shares how she launched her first company during the .com boom ● [00:06:28] Many industry experts want to know how to monetize their expertise - Nneka explains how she did it. ● [00:08:31] "Systems are an act of self-love" Nneka explains what that means and what every business owner can do to "love" themselves more● [00:11:02]The 80/20% rule for systems - how to remove yourself from 80% of your business● [00:12:27] Need a system in your business? Nneka shares her framework for:● Defining entry points● On-boarding clients● Delivering work● Off-boarding clients● [00:18:08] Is it possible to create a system for work/life and balance - we think so. Tune in as Nneka explains how she makes time for work and play.● [00:21:35] Advice for new entrepreneurs on getting organized, establishing routines, and creating boundaries in their business.● [00:24:49] "Habits are your first set of systems" - listen as Nneka explains what this powerful statement means. About Nneka and Sage Simple Solutions: Nneka helps coaches and creatives free up their time to make more money and do the work they love by designing systems that flow as smooth as buttah on a hot biscuit. Connect with Nneka:Website| Facebook| Instagram

Charlie is a Principal at Axtria with over thirty years of experience in health care, financial services, and management consulting. He takes us through his personal journey and his experiences with rare diseases, how they impacted the individuals around him. Tune in as he explains why they are elusive, why diagnosis for these diseases is difficult, and the symptom surfing phenomena that occurs with the onset of these elusive diseases. He explains what the pharma industry must do to better detect and diagnose rare diseases and why he chooses the pharma industry to contribute to a better future for all.   IN THIS EPISODE: [03:10] The journey of rare diseases from a personal perspective – recounting the struggle as it unfolded from Charlie's point of view. [07:52] Symptom surfing and why elusiveness in rare diseases can be so frustrating.  [12:13] Coping with rare diseases in the family - the sacrifices and challenges. [15:03] The challenge of diagnosis in rare diseases and understanding what the family goes through. [21:47] The pharma industry and its progress in finding cures for rare diseases.   KEY TAKEAWAYS: Rare diseases are hard on all levels – they are devastating for the families and extremely complicated to diagnose, treat, and manage. We must understand the patient's and their family's journeys to be able to help them better. It is imperative for the pharmaceutical industry to maintain continuous focus on solving rare diseases. There is a silver lining: Many of these diseases can now be diagnosed, and as the industry's focus shifts to rare and orphan drugs, there is hope that we will soon have a cure for them.       LINKS MENTIONED: Axtria: https://www.axtria.com   Charlie on LinkedIn : https://www.linkedin.com/in/charlie-thompson-957490/   BIO: Charlie has over thirty years of experience in health care, financial services, and management consulting. Charlie has worked with eleven of the top fourteen global pharmaceutical firms, helping them launch close to ten billion dollars in products.     Charlie is a Founding Principal at Axtria where he leads major client transformations, such as commercial launches, post-merger integration, go-to-market pivots, and global digitization initiatives. His clients have publicly acknowledged his ability to help guide major initiatives that leverage clear values and guiding principles, along with authentic communication and storytelling. Previously, Charlie was a principal with marketRx, and before that he was with Assurant where he launched a new department to support direct marketing operations.    He graduated from the Kellogg Graduate School of Management with majors in Finance and Marketing, and was selected Top Marketing Student by the faculty. He is a frequent guest speaker at Georgia Tech, Emory, PMSA, and the Sales Management Association on marketing strategy, sales force effectiveness, life sciences industry, and entrepreneurship. He also holds a patent in application of predictive models in customer call centers.

Introduction Craig Lemasters former CEO of a $5bln Fortune 500 subsidiary Assurant Solutions, is an author, entrepreneur, investor and board member with more than two decades of success in executive leadership positions. He is now CEO of GXG an advisory company dedicated to helping other senior leaders get unstuck on the major growth challenges to their businesses    Podcast Episode Summary This episode illuminates what it means for organisations and in particular top teams to get unstuck with respect to the major business challenges they face. Craig shares his deceptively simple formula and steps to help others get unstuck. Wisdom is a combination of Knowledge and Experience and when businesses face into growth outside of what is core they often fall short of critical wisdom Craig helps readers and clients appreciate there is an alternative to being stuck. The first step on the journey is humility. This conversation explores not only the methodology but the many themes about Leadership, Biases, Stereotypes and Patterns that keep us stuck. The book is littered with gems of wisdom, models, knowledge sources and references to critical and timely research. The book is 108 pages long and while seemingly short is anything but.     Points made over the episode Craig Lemasters now runs a company called GXG, an advisory boutique to help organisations get unstuck on the major growth challenges to their businesses.  He started his company 6 years ago and after working with several clients it was suggested he write his methodology in a book. This book is called Unstuck, how to unlock and activate the wisdom of others  Craig defines wisdom as a combination of Knowledge and Experience  He shares that it is OK to be stuck but we have to be willing to admit it to ourselves and have the humility to ask for help.  The circle of stuck is an example of the many activities people identify with at work where busy, like the many meetings we have and the many voices we copy in emails etc… is confused with momentum and activity.  Leaders have to pick a destination. Strategy is not the destination and not the end game it is only the beginning.  By putting B in the middle of a flip chart we can begin the work of identifying wisdom gaps.  Craig walks us through the digital transformation challenge he faced at Assurant and describes the process he engaged to breakthrough his self-imposed stuck.  It is extraordinary how often people in business at the start of this process deny their current reality. -Humility is key These first few steps raise awareness about the number of wisdom gaps a team might face in pursuing a particular growth strategy.  Leaders need to address the wisdom gap and very often that wisdom is housed in personas outside of the business and often in unrelated industry's. The importance of humility and being able to hold the truth are some of the lessons Craig shares from his experience working with organisations willing to explore his methodology.  Leaders still suffer many biases and stereotypes that keep them away from considering this methodology.  The belief “ I should know” Not realising that the job of Leadership is to make choices and create a culture that lifts people up An over identification with self interest A capacity deficit to dialogue    GXG source and locate advisory boards full of people who have the necessary wisdom to advice boards. This is a critical part of his methodology and it works because these people do not have an agenda but have the credibility and knowledge to impart.  There needs to be an instance of candid conversations, conversations without internal wrangling and agendas for his process to be a success.  Boards were originally conceived to support Leaders with operational issues they now assume a far greater governance role. Some of Craig's clients are now developing shadow boards to get at the required wisdom necessary to compete in a VUCA world.  The last chapter of Unstuck focuses on the idea of accessing Joy at work. Craig Lemasters sees no reason why we cannot be happy and lead dignified lives at work.  Covid-19 has taught Craig a few things that we would like to see continued.  Know people more than just knowing about them.  More priorities does not mean better. As Leaders we need to de-stress people by making better and tighter choices so that fewer priorities are appropriate  Flexible working is a paradigm that has been shattered and proven to work  Let's stop the game of 10 year plans and instead focus closer in and execute.    Resources shared  Lemasters, Craig. Unstuck: How to Unlock and Activate the Wisdom of Others, Front Edge Publishing, 2020  Collins, James C. Good to Great: Why Some Companies Make the Leap & Others Don't. New York: Harper Collins 2001 Kanter, Rosabeth Moss. Think Outside the Building: How Advanced Leaders can Change the World One Smart Innovation at a Time. New York: Viking 2013 GXG. www.gxg.co