The Internal Communications Podcast

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The Internal Communications Podcast is everything you need to know today as a professional in IC. In each episode, your host Jonathan Davies will discuss relevant topics with professionals from all around the world.


    • Oct 28, 2021 LATEST EPISODE
    • infrequent NEW EPISODES
    • 38m AVG DURATION
    • 28 EPISODES


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    Latest episodes from The Internal Communications Podcast

    How to connect the employee and customer experience

    Play Episode Listen Later Oct 28, 2021 41:59


    In this episode, you'll learn more about: How the employee experience and the customer experience are connected How employee experience relates to employer brandingThe role of Internal Comms, HR, Marketing, Sales and IT in the convergence between employee and customer experience

    How to get more creative in Internal Comms

    Play Episode Listen Later Jul 8, 2021 44:14


    In this episode, you'll learn about: Creativity at the workplaceHow to stimulate, nurture and welcome new ideasThe golden rule of creativity

    How to do an Internal Comms audit?

    Play Episode Listen Later May 27, 2021 33:53


    In today's episode, you'll learn more about:Doing an Internal Comms auditProviding feedback as an auditor Working with the outcomes The different types of auditsAnd a lot more!

    Internal Comms in Japan

    Play Episode Listen Later Apr 29, 2021 30:07


    In this episode, you'll learn more about:Bridging the gap between Eastern and Western culturesHow to communicate effectively in both high- and low-context culturesGetting IC onboard with ITand many, many more!

    The digital Employee Experience

    Play Episode Listen Later Mar 18, 2021 37:22


    In this episode, you'll  learn more about: How  to provide employees with a 'crisp, clear' digital workplace experienceThe cooperation between IT and Internal Comms departments Personalizing  digital employee experience

    Enabling remote management is 2021's biggest challenge

    Play Episode Listen Later Feb 18, 2021 36:12


    In this episode, you'll learn more about:Creating human-centric workplaces Setting a foundation for effective communicationWhat people managers need Technology's role in all of that

    Using influencers to bridge Internal and External Comms

    Play Episode Listen Later Feb 4, 2021 39:46


    In this episode, you'll learn more about:Creating mind space in communications Reaching external and internal audiences with your messageEmployee engagement surveysThe difference between brand advocates and brand ambassadors The importance of TL;DR notes

    From FinTech to the frontlines

    Play Episode Listen Later Dec 17, 2020 47:54


    In this episode, you'll learn more about:the positives and the negatives that came out for frontline employees during the pandemicHow leaders established effective communication with the desk-less employeesImplementing employees' feedback and keeping them engaged

    Internal Comms' key takeaways of 2020

    Play Episode Listen Later Dec 3, 2020 46:31


    In this episode, you'll learn more about: how Internal Comms handled the pandemicthe Diversity and Inclusion movementHow Internal Comms managed to keep employees engaged while working remotelyWhat are Internal Comms leaving in 2020 and taking to 2021

    Turning leaders into communicators

    Play Episode Listen Later Nov 12, 2020 38:41


    In this episode, you'll learn more about:coaching leaders into becoming better communicatorshow to gain a better understanding about the people you're working withthe difference between employee engagement and employee alignmenthow to approach unengaged employeesthe impact Internal and  External Communications have on each other

    Embracing upcoming Internal Communications technology

    Play Episode Listen Later Oct 29, 2020 35:27


    In this episode, you'll learn about:the importance of IC technology toolshow that can benefit your organizationthe organic adoption of IC technology

    Aligning employees with shared mental models

    Play Episode Listen Later Oct 15, 2020 40:50


    In this episode, you'll learn all about:What Employee Alignment is How to be a facilitator of alignment conversationsStrategy and an organizational enablement to make solutions attractive Why it's the future of Internal Comms as we know it

    How to empower diversity and inclusion through Internal Comms

    Play Episode Listen Later Oct 1, 2020 35:01


    This episode will teach you: Managing diverse talentWorldwide support of diverse communities in the workplaceDriving organizational changeTeaching sensitivity for diverse communities

    The future of fearless communications

    Play Episode Listen Later Sep 17, 2020 35:08


    In this episode, you'll learn all about:The  key qualities for fearless communications and fearless communicatorsHow Internal Comms will move forward after this year's pandemic Examples of companies that have fostered a sense of togetherness during these challenging timesThe  3 forces pushing employee communications to the back corner

    Employee ambassadors and how to find them

    Play Episode Listen Later Sep 10, 2020 37:21


    In this episode, you'll learn all about:the right and the wrong way to start an ambassadorship program Who would make a good employee ambassador, and why How you can prove the value in an ambassadorship program Why it's the future of Internal Comms as we know it

    Measuring Internal Comms at fast-growing companies

    Play Episode Listen Later Aug 27, 2020 43:20


    This episode will teach you: Tips on stakeholder management in remote times – especially useful when you're new to your role.How to deal with Slack as an Internal Communicator, and where it fits into your channel mix .How to accurately measure your Internal Comms results vs. employee turnover.

    Internal Comms in a gaming startup

    Play Episode Listen Later Aug 13, 2020 36:21


    Emily talks us through her innovative approach to Internal Comms, and discusses:Using behavioral nudges, a behavioral-science approach, to facilitate changeThe differences in Internal Comms at a huge company compared to a startup What it's like to work with people who are incredibly passionate about gamingHow sitting in the Strategy and Operations department sets Emily up for success

    Internal Comms as Diversity & Inclusion leaders

    Play Episode Listen Later Jul 7, 2020 42:57


    Learn how to start implementing a D&I movement from the topBut activate it from the bottom-upUnderstand who can help, how and whereAnd why Internal Comms is ideally positioned to take up a leadership role in this

    Create your own internal podcast

    Play Episode Listen Later Jun 26, 2020 34:55


    In this podcast you'll learn: - The resources you need to create an internal podcast- Choosing a guest-driven or host-driven approach- Building a business case internally- Creating consistency

    Growing culture by marrying IC & recruitment

    Play Episode Listen Later May 29, 2020 45:02


    When do businesses feel the need for an Internal Comms role? How do we play into that? How can IC help other departments achieve their goals?How can IC work with recruitment to find a better culture fit?  

    Internal Comms at Apple

    Play Episode Listen Later Apr 23, 2020 41:55


    In this podcast, you'll learn:What Internal Comms is like at AppleHow to create synergy between the employee experience and the customer experienceHow to use that to bring Comms closer to the businessHow to apply creativity in your Internal Communications methods

    COVID-19 and internal crisis comms

    Play Episode Listen Later Apr 2, 2020 43:07


    Find out: What your role is in the crazy stream and spread of information around COVID-19How to deal with said crazy stream of informationWhat to communicate, and what not toHow to seize the opportunity, without being seen as opportunistic

    Change Management without the bull(!#%

    Play Episode Listen Later Feb 27, 2020 32:43


    How do you deal with high-level leadership changes? How do you bring creativity into change management? How do you raise your brand profile by targeting your strongest ambassadors - your employees - first? This and more in the sixth episode of The Internal Communications Podcast. 

    From newsletters to A.I

    Play Episode Listen Later Aug 16, 2019 34:56


    Where did Internal Comms come from? Where will it go? What inspires people to do it and what can future generations learn from that? This and more in the fifth episode of The Internal Communications Podcast Liked this? See our Internal Communications Community for curated articles, an exclusive social platform, and information about our events at happeo.com/community

    Proving Internal Comms' value

    Play Episode Listen Later Apr 4, 2019 33:53


    How can Internal Comms start measuring what really happens? What kind of methods and metrics will really start to prove our worth? Is there a correlation between Employee Engagement and productivity? Armed with new research results, Mike Klein is back to tackle these questions and more in the fourth Internal Communications Podcast. Liked this? See our Internal Communications Community for curated articles, an exclusive social platform, and information about our events at happeo.com/community

    3: Country politics in internal comms

    Play Episode Listen Later Mar 7, 2019 36:41


    Unprecedented change is coming to not just the UK, but the world. No one has made the definitive guide on dealing with Brexit – there is no template. But amidst all that uncertainty, there is best practice for companies to follow when it comes to communication. Sanjoy Mukherjee-Richardson, Former Brexit Communications Lead at global insurer Hiscox shows us the ropes – and the light at the end of the tunnel when politics creates business concerns. Liked this? See our Internal Communications Community for curated articles, an exclusive social platform, and information about our events at happeo.com/community

    2: Content alone won't cut it

    Play Episode Listen Later Feb 12, 2019 32:29


    The second episode of The Internal Communications Podcast features UX expert, Dan Williams. We're going to look at what Internal Comms can learn from User Experience Design, how technology can help us make our messaging more efficient, and find out why content alone, simply won't cut it. Liked this? Join our webinar about scaling Internal Comms with Mike Klein, and Natalie Allen - Head of Employee Engagement at ZPG (Zoopla, uSwitch) on the 20th February. Sign up at happeo.com You can also join our Internal Communications Community for curated articles, an exclusive social platform, and information about our events at happeo.com/community

    1: Mike Klein's new research series

    Play Episode Listen Later Jan 16, 2019 30:22


    Our first episode features Internal Communications veteran: Mike Klein. Having been in the industry for over 20 years, Mike certainly has plenty of experience under his belt. He joins us in this episode to discuss his new research, give some insights from his past experience, as well as predictions for the future of the Internal Comms industry.  Liked this? See our Internal Communications Community for curated articles, an exclusive social platform, and information about our events at happeo.com/community

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