The Internal Communications Podcast

In this episode, you'll learn more about: How the employee experience and the customer experience are connected How employee experience relates to employer brandingThe role of Internal Comms, HR, Marketing, Sales and IT in the convergence between employee and customer experience

In this episode, you'll learn about: Creativity at the workplaceHow to stimulate, nurture and welcome new ideasThe golden rule of creativity

In today's episode, you'll learn more about:Doing an Internal Comms auditProviding feedback as an auditor Working with the outcomes The different types of auditsAnd a lot more!

In this episode, you'll learn more about:Bridging the gap between Eastern and Western culturesHow to communicate effectively in both high- and low-context culturesGetting IC onboard with ITand many, many more!

In this episode, you'll  learn more about: How  to provide employees with a 'crisp, clear' digital workplace experienceThe cooperation between IT and Internal Comms departments Personalizing  digital employee experience

In this episode, you'll learn more about:Creating human-centric workplaces Setting a foundation for effective communicationWhat people managers need Technology's role in all of that

In this episode, you'll learn more about:Creating mind space in communications Reaching external and internal audiences with your messageEmployee engagement surveysThe difference between brand advocates and brand ambassadors The importance of TL;DR notes

In this episode, you'll learn more about:the positives and the negatives that came out for frontline employees during the pandemicHow leaders established effective communication with the desk-less employeesImplementing employees' feedback and keeping them engaged

In this episode, you'll learn more about: how Internal Comms handled the pandemicthe Diversity and Inclusion movementHow Internal Comms managed to keep employees engaged while working remotelyWhat are Internal Comms leaving in 2020 and taking to 2021

In this episode, you'll learn more about:coaching leaders into becoming better communicatorshow to gain a better understanding about the people you're working withthe difference between employee engagement and employee alignmenthow to approach unengaged employeesthe impact Internal and  External Communications have on each other

In this episode, you'll learn about:the importance of IC technology toolshow that can benefit your organizationthe organic adoption of IC technology

In this episode, you'll learn all about:What Employee Alignment is How to be a facilitator of alignment conversationsStrategy and an organizational enablement to make solutions attractive Why it's the future of Internal Comms as we know it

This episode will teach you: Managing diverse talentWorldwide support of diverse communities in the workplaceDriving organizational changeTeaching sensitivity for diverse communities

In this episode, you'll learn all about:The  key qualities for fearless communications and fearless communicatorsHow Internal Comms will move forward after this year's pandemic Examples of companies that have fostered a sense of togetherness during these challenging timesThe  3 forces pushing employee communications to the back corner

In this episode, you'll learn all about:the right and the wrong way to start an ambassadorship program Who would make a good employee ambassador, and why How you can prove the value in an ambassadorship program Why it's the future of Internal Comms as we know it

This episode will teach you: Tips on stakeholder management in remote times – especially useful when you're new to your role.How to deal with Slack as an Internal Communicator, and where it fits into your channel mix .How to accurately measure your Internal Comms results vs. employee turnover.

Emily talks us through her innovative approach to Internal Comms, and discusses:Using behavioral nudges, a behavioral-science approach, to facilitate changeThe differences in Internal Comms at a huge company compared to a startup What it's like to work with people who are incredibly passionate about gamingHow sitting in the Strategy and Operations department sets Emily up for success

Learn how to start implementing a D&I movement from the topBut activate it from the bottom-upUnderstand who can help, how and whereAnd why Internal Comms is ideally positioned to take up a leadership role in this

In this podcast you'll learn: - The resources you need to create an internal podcast- Choosing a guest-driven or host-driven approach- Building a business case internally- Creating consistency

When do businesses feel the need for an Internal Comms role? How do we play into that? How can IC help other departments achieve their goals?How can IC work with recruitment to find a better culture fit?  

In this podcast, you'll learn:What Internal Comms is like at AppleHow to create synergy between the employee experience and the customer experienceHow to use that to bring Comms closer to the businessHow to apply creativity in your Internal Communications methods

Find out: What your role is in the crazy stream and spread of information around COVID-19How to deal with said crazy stream of informationWhat to communicate, and what not toHow to seize the opportunity, without being seen as opportunistic

How do you deal with high-level leadership changes? How do you bring creativity into change management? How do you raise your brand profile by targeting your strongest ambassadors - your employees - first? This and more in the sixth episode of The Internal Communications Podcast. 

Where did Internal Comms come from? Where will it go? What inspires people to do it and what can future generations learn from that? This and more in the fifth episode of The Internal Communications Podcast Liked this? See our Internal Communications Community for curated articles, an exclusive social platform, and information about our events at happeo.com/community

How can Internal Comms start measuring what really happens? What kind of methods and metrics will really start to prove our worth? Is there a correlation between Employee Engagement and productivity? Armed with new research results, Mike Klein is back to tackle these questions and more in the fourth Internal Communications Podcast. Liked this? See our Internal Communications Community for curated articles, an exclusive social platform, and information about our events at happeo.com/community

Unprecedented change is coming to not just the UK, but the world. No one has made the definitive guide on dealing with Brexit – there is no template. But amidst all that uncertainty, there is best practice for companies to follow when it comes to communication. Sanjoy Mukherjee-Richardson, Former Brexit Communications Lead at global insurer Hiscox shows us the ropes – and the light at the end of the tunnel when politics creates business concerns. Liked this? See our Internal Communications Community for curated articles, an exclusive social platform, and information about our events at happeo.com/community

The second episode of The Internal Communications Podcast features UX expert, Dan Williams. We're going to look at what Internal Comms can learn from User Experience Design, how technology can help us make our messaging more efficient, and find out why content alone, simply won't cut it. Liked this? Join our webinar about scaling Internal Comms with Mike Klein, and Natalie Allen - Head of Employee Engagement at ZPG (Zoopla, uSwitch) on the 20th February. Sign up at happeo.com You can also join our Internal Communications Community for curated articles, an exclusive social platform, and information about our events at happeo.com/community

Our first episode features Internal Communications veteran: Mike Klein. Having been in the industry for over 20 years, Mike certainly has plenty of experience under his belt. He joins us in this episode to discuss his new research, give some insights from his past experience, as well as predictions for the future of the Internal Comms industry.  Liked this? See our Internal Communications Community for curated articles, an exclusive social platform, and information about our events at happeo.com/community