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Hosted by jason heenan
In this episode of Adjuster Talk, join Jason as he uncovers the unexpected thrill of being an independent adjuster. Jason shares riveting stories from the field, from busting deceptive homeowners and shady contractors to surprising encounters with law enforcement officers. Explore the intriguing and sometimes shady side of the adjusting business in this captivating episode. Get ready to hear the ins and outs of adjusting and the exhilarating experiences of busting bad actors."Because once an insured gets busted doing deceptive things like that, the whole credibility of the claim comes into question." ~ Jason Heenan This Week on Adjuster Talk: · Importance of Ethics: Upholding ethical standards is crucial in the insurance industry to maintain trust and credibility.· Job Security in Adjusting: The diverse nature of adjusting offers job security, especially in cases of fraud investigation and claim-busting activities.· Technological Advancements: The podcast highlights the significant technological advancements that have revolutionized the insurance adjusting landscape over the years.· Personal Accountability: Personal integrity and honesty are essential for insurance adjusters and claimants.· Impact of Fraud: Exposes the impact of fraudulent activities on insurance claims and the importance of professional vigilance in detecting such attempts.· Professional Conduct: Emphasizes the need for professional conduct and ethical boundaries for insurance adjusters and claimants.· Industry Insights: Provides insights into the complex and dynamic world of insurance adjusting, offering a deeper understanding of the profession's challenges and rewards for newcomers and seasoned professionals.· Resource Recommendations: Visit ruraladjustingservices.com and explore adjuster talk for educational resources and contact information for independent adjusting trainers recommended by Jason Heenan. ELEVATE YOUR CAREER AS AN INDEPENDENT INSURANCE ADJUSTERVisit Adjuster Talk to download our exclusive guide, Five Ways to Improve Your Independent Adjusting Career.This essential resource contains insights and tips to enhance your professional journey.Remember, a polished presentation at a claim isn't just about knowledge; it's also about gear and attire.Royal Adjusting Services supports you in every way, ensuring you make the best impression every time.Don't wait to take your career to the next level; head to Adjuster Talk today and start transforming your future. Adjuster Talk with Jason Heenan Your premier podcast for all things insurance adjusting!Join us as we share insights, industry trends, and insider knowledge that matter to aspiring and seasoned insurance adjusters.Listen everywhere you listen to podcasts Apple | iHeart | Spotify | Pandora | AmazonRoyal Adjusting Services handles the full spectrum of claims and catastrophes, specializing in residential property claims with a mission to provide a better, faster, and more cost-effective claims experience, and is proud to bring you the Adjuster Talk podcast. So, whether you're an independent adjuster looking to join a leading team or an insurance agency seeking unparalleled service, Adjuster Talk is your window into professional claims adjusting.
Welcome to Adjuster Talk with your host, Jason Heenan. In this episode, Jason delves into the world of independent claims, adjusting, and becoming a residential adjuster. He shares valuable insights on the best areas for claims if you're an independent adjuster, offering a deep dive into weather patterns and cities with great opportunities for adjusters. Join us as we explore the exciting world of claims adjusting and learn about the educational alliances available for those interested in getting started in the industry."There's just so many different ways to get insurance claims and figure out how to help that situation or add value to that situation." ~Jason HeenanThis Week on Adjuster Talk:· Importance of Independent Adjusting: Gain insights into the significance of independent insurance adjusting and the evolving landscape of insurance claims.· Personal Career Reflection: Jason shares personal anecdotes and experiences from his early career, providing a firsthand perspective on the challenges of independent adjusting.· Evolving Technology: Understand the significant technological advancements in the insurance adjusting industry over the past two decades.· Hurricane Deployment: Explore the realities of being an independent contractor during a major natural disaster as Jason reflects on his first deployment after Hurricane Katrina.· Two Decades of Experience: Discover the wealth of experience and knowledge accumulated over 20 years in the industry.· Professional Growth: Learn from Jason's journey and the lessons learned throughout his career in independent insurance adjusting.· Industry Insights: Gain a deeper understanding of the highs and lows of the insurance claims industry, including the day-to-day grind and the impact of industry leaders.· Future of Insurance Adjusting: Delve into the upcoming topics and episodes that will offer a comprehensive view of the world of independent insurance adjusting, catering to newcomers and seasoned adjusters alike.Contact Jason:For more information on independent insurance adjusting and resources mentioned in this episode, please visit Royal Adjusting Services or Adjuster Talk for exclusive programs and educational alliances.Resources Mentioned:· IA Path with Chris Stanley· Adjuster University with Jeremy ReddickELEVATE YOUR CAREER AS AN INDEPENDENT INSURANCE ADJUSTERVisit Adjuster Talk to download our exclusive guide, Five Ways to Improve Your Independent Adjusting Career.This essential resource contains insights and tips to enhance your professional journey.Remember, a polished presentation at a claim isn't just about knowledge; it's also about gear and attire.Royal Adjusting Services supports you in every way, ensuring you make the best impression every time.Don't wait to take your career to the next level; head to Adjuster Talk today and start transforming your future. Adjuster Talk with Jason Heenan Your premier podcast for all things insurance adjusting!Join us as we share insights, industry trends, and insider knowledge that matter to aspiring and seasoned insurance adjusters.Listen everywhere you listen to podcasts. Apple | iHeart | Spotify | Pandora | AmazonRoyal Adjusting Services handles the full spectrum of claims and catastrophes, specializing in residential property claims with a mission to provide a better, faster, and more cost-effective claims experience, and is proud to bring you the Adjuster Talk podcast.So, whether you're an independent adjuster looking to join a leading team or an insurance agency seeking unparalleled service, Adjuster Talk is your window into professional claims adjusting.
Welcome to Adjuster Talk with Jason Heenan, where I delve into the world of insurance adjusting and the opportunities it presents. In this episode, I share my journey and insight into why adjusting can be a lucrative and fulfilling career path. I discuss the various aspects of the industry, from handling claims for roofing repairs to the challenges and excitement of being part of large-scale events such as hurricanes. Join me as I explore the reasons why adjusting might be the right career choice for you."The skill of it is knowing how to identify things that are damaged, knowing what the repair or replacement process would look like on paper, and then providing good customer service and writing a report." ~ Jason HeenanToday on Adjuster Talk:· Importance of Independent Adjusting: Gain insights into the significance of independent insurance adjusting and the evolving landscape of insurance claims.· Personal Career Reflection: Jason shares personal anecdotes and experiences from his early career, providing a firsthand perspective on the challenges of independent adjusting.· Evolving Technology: Understand the significant technological advancements in the insurance adjusting industry over the past two decades.· Hurricane Deployment: Explore the realities of being an independent contractor during a major natural disaster as Jason reflects on his first deployment after Hurricane Katrina.· Two Decades of Experience: Discover the wealth of experience and knowledge accumulated over 20 years in the industry.· Professional Growth: Learn from Jason's journey and the lessons learned throughout his career in independent insurance adjusting.· Industry Insights: Gain a deeper understanding of the highs and lows of the insurance claims industry, including the day-to-day grind and the impact of industry leaders.· Future of Insurance Adjusting: Delve into the upcoming topics and episodes that will offer a comprehensive view of the world of independent insurance adjusting, catering to newcomers and seasoned adjusters alike.Contact Jason:For more insights or to connect with Jason Heenan, visit Royal Adjusting ServicesELEVATE YOUR CAREER AS AN INDEPENDENT INSURANCE ADJUSTERVisit Adjuster Talk to download our exclusive guide, Five Ways to Improve Your Independent Adjusting Career.This essential resource contains insights and tips to enhance your professional journey.Remember, a polished presentation at a claim isn't just about knowledge; it's also about gear and attire.Royal Adjusting Services supports you in every way, ensuring you make the best impression every time.Don't wait to take your career to the next level; head to Adjuster Talk today and start transforming your future. Adjuster Talk with Jason Heenan Your premier podcast for all things insurance adjusting!Join us as we share insights, industry trends, and insider knowledge that matter to aspiring and seasoned insurance adjusters.Listen everywhere you listen to podcasts. Apple | iHeart | Spotify | Pandora | AmazonRoyal Adjusting Services handles the full spectrum of claims and catastrophes, specializing in residential property claims with a mission to provide a better, faster, and more cost-effective claims experience, and is proud to bring you the Adjuster Talk podcast. So, whether you're an independent adjuster looking to join a leading team or an insurance agency seeking unparalleled service, Adjuster Talk is your window into professional claims adjusting.
This week, Jason brings years of experience in the insurance adjusting industry to the table as he discusses the importance of independent insurance adjusting, reflecting on over 20 years in the field and Royal Adjusting Services eclipsing 100,000 claims.As he delves back into the podcast scene, Jason's goal is to shed light on the world of independent insurance adjusting, catering to both beginners exploring this career path and seasoned professionals navigating the ever-evolving landscape of insurance claims.Jason reminisces about his career, particularly his first deployment after Hurricane Katrina in 2005. He paints a vivid picture of his challenges and eye-opening experiences, offering a glimpse into the world of independent insurance adjusting from a personal perspective.“Things have changed significantly in the last 20 years. And you must remember, it didn't happen all at once.” ~ Jason HeenanThis Week on Adjuster Talk:· Importance of Independent Adjusting: Gain insights into the significance of independent insurance adjusting and the evolving landscape of insurance claims.· Personal Career Reflection: Jason shares personal anecdotes and experiences from his early career, providing a firsthand perspective on the challenges of independent adjusting.· Evolving Technology: Understand the significant technological advancements in the insurance adjusting industry over the past two decades.· Hurricane Deployment: Explore the realities of being an independent contractor during a major natural disaster as Jason reflects on his first deployment after Hurricane Katrina.· Two Decades of Experience: Discover the wealth of experience and knowledge accumulated over 20 years in the industry.· Professional Growth: Learn from Jason's journey and the lessons learned throughout his career in independent insurance adjusting.· Industry Insights: Gain a deeper understanding of the highs and lows of the insurance claims industry, including the day-to-day grind and the impact of industry leaders.· Future of Insurance Adjusting: Delve into the upcoming topics and episodes that will offer a comprehensive view of the world of independent insurance adjusting, catering to newcomers and seasoned adjusters alike. ELEVATE YOUR CAREER AS AN INDEPENDENT INSURANCE ADJUSTERVisit Adjuster Talk to download our exclusive guide, Five Ways to Improve Your Independent Adjusting Career.This essential resource contains insights and tips to enhance your professional journey.Remember, a polished presentation at a claim isn't just about knowledge; it's also about gear and attire.Royal Adjusting Services supports you in every way, ensuring you make the best impression every time.Don't wait to take your career to the next level; head to Adjuster Talk today and start transforming your future. Adjuster Talk with Jason Heenan Your premier podcast for all things insurance adjusting!Join us as we share insights, industry trends, and insider knowledge that matter to aspiring and seasoned insurance adjusters.Listen everywhere you listen to podcasts. Apple | iHeart | Spotify | Pandora | AmazonRoyal Adjusting Services handles the full spectrum of claims and catastrophes, specializing in residential property claims with a mission to provide a better, faster, and more cost-effective claims experience, and is proud to bring you the Adjuster Talk podcast.So, whether you're an independent adjuster looking to join a leading team or an insurance agency seeking unparalleled service, Adjuster Talk is your window into professional claims adjusting.
Welcome to Adjuster Talk with Jason Heenan, your premier podcast for adjusting insurance insurance! In this episode, Jason, from Royal Adjusting Services, a leading US claims adjusting company, delves into the dynamic world of independent adjusters. Join us as we share insights, industry trends, and insider knowledge that matter to aspiring and seasoned insurance adjusters. At Royal, they handle the full spectrum of claims and catastrophes, specializing in residential property claims with a mission to provide a better, faster, and more cost-effective claims experience. So whether you're an independent adjuster looking to join a leading team or an insurance agency seeking unparalleled service, Adjuster Talk is your window into professional claims adjusting.ELEVATE YOUR CAREER AS AN INDEPENDENT INSURANCE ADJUSTERVisit Adjuster Talk to download our exclusive guide, Five Ways to Improve Your Independent Adjusting Career.This essential resource contains insights and tips to enhance your professional journey.Remember, a polished presentation at a claim isn't just about knowledge; it's also about gear and attire.Royal Adjusting Services supports you in every way, ensuring you make the best impression every time.Don't wait to take your career to the next level; head to Adjuster Talk today and start transforming your future. Adjuster Talk with Jason Heenan Your premier podcast for all things insurance adjusting!Join us as we share insights, industry trends, and insider knowledge that matter to aspiring and seasoned insurance adjusters.Listen everywhere you listen to podcasts. Apple | iHeart | Spotify | Pandora | AmazonRoyal Adjusting Services handles the full spectrum of claims and catastrophes, specializing in residential property claims with a mission to provide a better, faster, and more cost-effective claims experience, and is proud to bring you the Adjuster Talk podcast. So, whether you're an independent adjuster looking to join a leading team or an insurance agency seeking unparalleled service, Adjuster Talk is your window into professional claims adjusting.
This week Jeremy Rettig and Chris Stanly bring on their first guest to the Adjusting to 6-Figures Podcast. Jason Heenan is the co-owner of Royal Adjusting Services, an independent property insurance adjusting firm based in Fort Worth, Texas. Jason joins the duo to share the story of how he hit his limit, refused complacency, and acted on his crazy idea to start his own business. Jason's conviction comes from an ignorant belief in himself. His approach is if you're not sure how to do the job, get the job and figure it out. This philosophy may lead to many different types of failures, but Jason's 6-Figure mindset does not interpret failures as failure, but as trial and error to push forward and pivot. This helps Jason and his team focus on the things that they know work and attracts the right type of people. Tune in as Jason, Jeremy, and Chris discuss the keys to great leadership, how to foster a comfortable work environment where employees can grow, as well as how Jason has kept balance in his physical, mental, and spiritual health. What You Will Learn: Necessity breeds innovation What is a roofing adjuster? How you can start your own adjusting business How to stay open-minded Owning up to your shortcomings Links: https://royaladjustingservices.com jheenan@royaladjustingservices.com https://www.adjuster-talk.com https://podcasts.apple.com/us/podcast/adjuster-talks-podcast/id1220141801 https://www.adjuster-university.com/
John Bachmann is a claims leader in the insurance industry and considers himself as an ‘insurance nerd’ and a “Claims Guy.” He is also the co-author of the Adjuster's Resume Playbook: A Step-by-Step Guide to Creating an Insurance Adjuster Resume, where he wrote about how adjusters can improve their resumes and boost their acceptance rate. John has almost a decade of experience working in the adjusting industry where he also served as a mentor and professional coach for other claims adjusters. In today’s episode, my friend Chris Stanley interviews John to discuss why adjusters would benefit from having an up-to-date resume. He describes what a resume should be and what information it’s supposed to contain from the viewpoint of an adjuster. He discusses how resumes are handled today and the various automated processes yours go through upon submission. John also explains why some of the most important adjusting skills can be learned in other professions. "A resume is an advertisement of you: your story, what brought you where you are today, and why you want whatever job you're handing that resume for." - John Bachmann This week on Adjuster Talk: When a good resume is great for all adjusters. Why adjusters still need to update their resumes. What John believes a resume is supposed to be. How you can increase your resume's ability to attract employers. The keywords you need to include in your resume. The automated systems that your resume goes through upon submission. The adjusting skills you learn from non-adjusting jobs. Incorporating communication and integrity in your profession. Connect with John Bachmann Twitter LinkedIn Adjuster's Resume Playbook: A Step-by-Step Guide to Creating an Insurance Adjuster Resume Connect With Chris Stanley IA Path Connect. Share. Inspire. Thanks for tuning in to the Adjuster Talk podcast with your host, Jason Heenan! If you enjoyed today’s episode, please head over to iTunes to subscribe to the show and leave an honest review. You can also connect with us on Facebook, Twitter, Instagram, LinkedIn, and YouTube.
Welcome back to Season 2 of the Adjuster Talk podcast with your host, Jason Heenan. Adjuster Talk is the show for insurance adjusters by insurance adjusters, connecting you with the most successful people in the industry. In this episode, I share who I am and how becoming an insurance adjuster has impacted my life and career. I share the kind of insurance claims I’ve worked and the states my career has allowed me to visit. I also share what you can expect to learn by tuning into Adjuster Talk and the inspirational stories we will share each week from new and experienced property adjusters. “The purpose of Adjuster Talk is to just give a window - a brief look - into what we do as independent adjusters.” - Jason Heenan What to Expect in Season 2 of Adjuster Talk: Conversations with experts and fellow insurance adjusters Inspirational stories from people who have been where you are and have found success Follow-ups with previous guests who started their adjusting career during Season 1 Updates on relevant industry news - as it happens Connect. Share. Inspire. Thanks for tuning in to the Adjuster Talk podcast with your host, Jason Heenan! If you enjoyed today’s episode, please head over to iTunes to subscribe to the show and leave an honest review. You can also connect with us on Facebook, Twitter, Instagram, LinkedIn, and YouTube.
A former professional in the aerospace field, Crystal Dubois made an astonishing career shift when an opportunity in insurance adjusting presented itself to her shortly after her work in the aerospace industry ended. Crystal traveled to Texas for training during the course of a major disaster and now is called out to do a variety of insurance adjusting inspections. Crystal joins us today to share how she balances work, family, and learning the skills she needs to grow her career as an insurance adjuster. She also explains that being part of the Texas Rebuild Program has taught her valuable adjusting skills, which she’ll soon need for more contract jobs. “Independent adjusting is changing the face of the industry with more women needed in the workforce.” Jason Heenan In this Episode of Adjuster Talks: What are the essential skills a beginner adjuster needs to close a claim How opportunities in adjusting are popping up across Texas Learning organization strategies from a novice adjuster Why a career change is sometimes a good thing for your life Resources: Texas Rebuild Program Adjusters Gone Wild Facebook Adjusterology Jeremy Rettig - Adjusting To 6 Figures Business Connect. Share. Inspire. Thanks for tuning in to the Adjuster Talk podcast with your host, Jason Heenan! If you enjoyed today’s episode, please head over to iTunes to subscribe to the show and leave an honest review. You can also connect with us on Facebook, Twitter, Instagram, and YouTube. If you’re interested in working with us, please feel free to email Jason at jheenan@royaladjustingservices.com or Mindy at mindy@royaladjustingservices.com with your resume to apply to be on our approved adjuster roster today!
In last week’s episode, I introduced you to Brock Hargrove, a 5-year independent insurance adjuster with Royal Adjusting Services. Over the years, Brock has not only handled many of our daily claims, but he has also helped train many of our top adjusters through our ride-along training program. He shared some of his insights on a few of the most common challenges that many new adjusters face when transitioning into the field. On today’s episode, Brock shares how he manages to mesh his professional life as a daily claims adjuster and building company owner with his personal life. He shares tips, strategies, and tools he uses throughout his busy work day to keep his schedule straight, plan his workday each day, and stay on top of claim corrections and phone calls. “You have to stay proactive in it. I think it’s the number one thing to keep up with everything you’ve got.” Brock Hargrove In This Episode of Adjuster Talk: Workday structures and planning strategies Using mapping software How being readily available and prepared for claim corrections can impact your success and reputation in the insurance adjusting industry Productive and efficient ways to map your daily claims route Appointment setting techniques and being influential Making time for your family as an independent adjuster CAT work vs daily claims work Brock’s Advice to New Adjusters: Make the jump, but make a clean jump. Keep your head on straight and focus on what you want to do. Resources: Badger Mapping Software Connect. Share. Inspire. Thanks for tuning in to the Adjuster Talk podcast with your host, Jason Heenan! If you enjoyed today’s episode, please head over to iTunes to subscribe to the show and leave an honest review. You can also connect with us on Facebook, Twitter, Instagram, and YouTube. If you’re interested in working with us, please feel free to email Jason at jheenan@royaladjustingservices.com or Mindy at mindy@royalyadjustingservices.com with your resume to apply to be on our approved adjuster roster today!
Many new adjusters ask the question: “What’s the hardest part about working as an adjuster?” Some experienced adjusters may say that the hardest part of the job is leaving their families while others may have a difficult time overcoming the fear of climbing a ladder to inspect a homeowner’s roof, but my guest today shares a unique point of view on what he believes is the hardest part of the job. Brock Hargrove has been working with our company for about five years as a daily claims adjuster. He handles many of our claims – from fire, wind, and water damage to liability investigations. He is also one of our top picks to send new adjusters to for their first few ride-along training sessions due to his vast knowledge and skill in handling a wide range of claims. In today’s episode, Brock shares his story of how he learned about the real estate adjusting industry, why he took the leap to become an independent adjuster, and an interesting story of a recent ride-along while training a new adjuster and how he turned that experience into a valuable lesson. “The ‘people person’ part is the stuff you can’t teach.” In This Episode of Adjuster Talk: How Brock obtained his adjusting license online How long it took to receive his first claim after receiving his license Why developing people skills is often the hardest – and most overlooked – aspect of the job Working with homeowners and contractors Resources: Adjuster Pro Connect. Share. Inspire. Thanks for tuning in to the Adjuster Talk podcast with your host, Jason Heenan! If you enjoyed today’s episode, please head over to iTunes to subscribe to the show and leave an honest review. You can also connect with us on Facebook, Twitter, Instagram, and YouTube. If you’re interested in working with us, please feel free to email Jason at jheenan@royaladjustingservices.com or Mindy at mindy@royalyadjustingservices.com with your resume to apply to be on our approved adjuster roster today!
Aaron Berkowitz joins me once again on today’s episode of Adjuster Talk to share his insight, knowledge, and experience of working as an independent claims adjuster. On today’s episode, he shares tips on working with claims managers and what your goals as an adjuster should be – beyond the money. He also shares one of his earliest, and worst experiences as a claims adjuster just starting in the field and the lessons he has learned along the way to make his business successful and profitable. “The smart adjuster doesn’t put pressure on their claims manager.” – Aaron Berkowitz In This Episode of Adjuster Talk: Working with claims managers Evaluating expenses The pros and cons of being a firm owner What your “end-game” goals should really be as an adjuster Aaron’s definition of “hard work” Resources: Weather Nation The Weather Channel Reed Timmer Connect. Share. Inspire. Thanks for tuning in to the Adjuster Talk podcast with your host, Jason Heenan! If you enjoyed today’s episode, please head over to iTunes to subscribe to the show and leave an honest review. You can also connect with us on Facebook, Twitter, Instagram, and YouTube. If you’re interested in working with us, please feel free to email Jason at jheenan@royaladjustingservices.com or Mindy at mindy@royaladjustingservices.com with your resume to apply to be on our approved adjuster roster today!
Aaron Berkowitz is an independent catastrophe adjuster from Salinas, California. Aaron has been in the adjusting business since 2009 and he joins me on the show today to share his story on how he got started in the business, what keeps him motivated, and the secret to his success. We also discuss how social media and today’s technology has impacted the way property insurance adjusters work from day to day, how it differs from the way our older mentors ran their businesses, and the importance of staying prepared for inevitable weather related catastrophes nationwide. “The preparedness doesn’t stop on any level.” – Aaron Berkowitz In This Episode of Adjuster Talk: Staying excited about the job and how it helps keep you motivated Aaron’s scoping and claims writing strategy to help him make the most of his time How to develop a scoping and claims writing strategy that works for you at any skill or experience level How to get your first two claims when you’re just starting out Why being disciplined is critical in the adjusting industry How to be prepared for inevitable, weather-related catastrophes Connect. Share. Inspire. Thanks for tuning in to the Adjuster Talk podcast with your host, Jason Heenan! If you enjoyed today’s episode, please head over to iTunes to subscribe to the show and leave an honest review. You can also connect with us on Facebook, Twitter, Instagram, and YouTube. If you’re interested in working with us, please feel free to email Jason at jheenan@royaladjustingservices.com or Mindy at mindy@royaladjustingservices.com with your resume to apply to be on our approved adjuster roster today!
AT033 The Entrepreneurial Side of Independent Adjusting Thousands - if not millions - of people are beginning to consider becoming an entrepreneur. As each year passes, more and more people quit their jobs to follow their dreams and start their own businesses. The independent insurance adjusting industry is often considered a breeding ground for entrepreneurship. On today’s episode, I’m discussing the entrepreneurial side of independent adjusting. I’ll discuss the advantages and disadvantages of being an insurance adjuster and the importance of investing in yourself and your skill sets. I’ll also explain how to set yourself apart from your competition by developing your resume. “The best investment you can make is in yourself.” - Jason Heenan In This Episode of Adjuster Talks: Advantages and disadvantages of being an independent insurance adjuster. The importance of mentorship in the adjusting industry. Factors that help cultivate entrepreneurial ideas and concepts within the adjusting industry. The importance of developing and investing in yourself and your skills. The importance of developing your resume. How to improve your skills and knowledge between storms. How independent adjusting is a breeding ground for aspiring entrepreneurs. The benefits of entrepreneurship. The importance of engaging in conversations about money and finances. Connect. Share. Inspire. Thanks for tuning in to the Adjuster Talk podcast with your host, Jason Heenan! If you enjoyed today’s episode, please head over to iTunes to subscribe to the show and leave an honest review. You can also connect with us on Facebook, Twitter, Instagram, and YouTube. If you’re interested in working with us, please feel free to email Jason at jheenan@royaladjustingservices.com or Mindy at mindy@royaladjustingservices.com with your resume to apply to be on our approved adjuster roster today!
Chris Howell is an independent insurance adjuster with over a decade of experience. His career initially began in 2004 during the destruction that followed Hurricanes Charlie and Frances that impacted most of southwest Florida. Prior to becoming an insurance adjuster, he was the co-owner of a real estate company as well as a contractor working on home remodeling projects and building custom homes. Chris joins me today to share how he started his career as an independent insurance adjuster. He shares what motivates him to continue his career as an adjuster, what it was like to work during Hurricanes Charlie and Frances, and tips on how to become a successful insurance adjuster. “Treat this as a business from day one.” - Chris Howell In This Episode of Adjuster Talks: How his career as an independent insurance adjuster started. How treating your insurance adjusting career as a business can lead to success. Lessons he has learned throughout his experience in the field. The importance of closely monitoring your numbers. The importance of asking tough questions while working insurance claims. Chris Howell’s Words of Wisdom for New Insurance Adjusters: Take the job - your career - seriously. Have a plan in place to achieve success. Join Us & Meet Your CE Requirements! Come join Jason Heenan from 8A.M to 4P.M. at the Haag Engineering facility Irvine, TX on June 22 for our full-day Continuing Education Program for licensed adjusters. This program meets your CE requirements, is free to attend, and breakfast and lunch will be provided. Come take care of your CE requirements and take part in a live show of Adjuster Talk! See you there! Where: Haag Engineering Facility 4949 West Royal Lane, Irvine TX When: June 22, 8A.M. to 4P.M. Cost: Free Credits: Continuing Education credits Connect. Share. Inspire. Thanks for tuning in to the Adjuster Talk podcast with your host, Jason Heenan! If you enjoyed today’s episode, please head over to iTunes to subscribe to the show and leave an honest review. You can also connect with us on Facebook, Twitter, Instagram, and YouTube. If you’re interested in working with us, please feel free to email Jason at jheenan@royaladjustingservices.com or Mindy at mindy@royaladjustingservices.com with your resume to apply to be on our approved adjuster roster today!
In the previous episode, we heard the story of how the co-founder of Adjuster Pro, Adam Gardner, started his journey as an insurance claims adjuster. He also shared with us the factors that contribute to adjuster burnout, the things that you can do to prevent this, and the significance of communication in the growth and success of your career. In today’s episode, Adam talks about the choice he had to make in running his company and its foundation. He also shares the benefits and opportunities that this decision has brought to his business together with the reasons that make Adjuster Pro different from those that offer similar training and classes. “We think that doing the right thing is good business.” – Adam Gardner In This Episode of Adjuster Talk: How and why Adam and his team are intentional about the culture in their company The inspiring story of Adjuster Pro’s decision when the Department of Veterans Affairs decided to stop funding adjuster training including the one for veterans called the ICAP program Why being creative is one of the key elements to be a successful catastrophe adjuster How Adam got into dispute resolution and how he gets things done The turning point when Adam realized he has to make a stand about the kind of company he wants to work for and the professional he wants to be Connect with Adam Gardner: Adjuster Pro Website Join Us & Meet Your CE Requirements! Come join Jason Heenan from 8A.M to 4P.M. at the Haag Engineering facility Irvine, TX on June 22 for our full-day Continuing Education Program for licensed adjusters. This program meets your CE requirements, is free to attend, and breakfast and lunch will be provided. Come take care of your CE requirements and take part in a live show of Adjuster Talk! See you there! Where: Haag Engineering Facility 4949 West Royal Lane, Irvine TX When: June 22, 8A.M. to 4P.M. Cost: Free Credits: Continuing Education credits Connect. Share. Inspire. Thanks for tuning in to the Adjuster Talk podcast with your host, Jason Heenan! If you enjoyed today’s episode, please head over to iTunes to subscribe to the show and leave an honest review. You can also connect with us on Facebook, Twitter, Instagram, and YouTube. If you’re interested in working with us, please feel free to email Jason at jheenan@royaladjustingservices.com or Mindy at mindy@royalyadjustingservices.com with your resume to apply to be on our approved adjuster roster today!
AT025 Giving Back in the Adjusting Industry We have all been new to the adjusting industry at one time or another. As a new independent insurance adjuster, learning everything you need to know to be successful in this industry can be a challenge. That challenge is greatly multiplied if you do not have a solid support system and resources available to help you learn every aspect and nuance of the job. On today’s episode, I’m discussing the importance of giving back to your fellow adjusters through help, support, and guidance. I’ll explain how spending as little as ten minutes a day helping a new adjuster understand various strategies, systems, and programs can make a significant impact on their career and life. I’ll also explain the importance of collaborating with others to advance your knowledge and understanding in the field and why maintaining a level of common sense while working claims is critical to your ability to succeed in this industry. “Just a little bit of help to the guys in need, given to the right person, can take you a long way.” - Jason Heenan In This Episode of Adjuster Talk: Giving back in the insurance adjusting industry. The importance of helping others. Transitioning your attitude from a “competition mindset” to a “resource-oriented mindset.” Collaborating with others to advance your skills and knowledge. The importance of using common sense while in the field. The importance of treating each claim based on its own merit Skills that distinguish good adjusters from average adjusters. Connect. Share. Inspire. Thanks for tuning in to the Adjuster Talk podcast with your host, Jason Heenan! If you enjoyed today’s episode, please head over to iTunes to subscribe to the show and leave an honest review. You can also connect with us on Facebook, Twitter, Instagram, and YouTube. If you’re interested in working with us, please feel free to email Jason at jheenan@royaladjustingservices.com or Mindy at mindy@royaladjustingservices.com with your resume to apply to be on our approved adjuster roster today!
For many people, becoming a real estate insurance adjuster can often be a confusing process. Determining which licensing schools to attend and finding the right support systems to help you move your career forward is often one of the first – and most challenging – tasks that new adjusters face. What’s worse, statistics show that even once you find a school and obtain your license, about 90% of new adjusters “flame out” early in their career. With me today is Adam Gardner, co-founder of Adjuster Pro, an insurance claims adjuster training facility based in Bedford, Texas and licensed to teach in numerous states, including Florida, North Carolina, New York, and Arkansas. Adam joins me today to share his story on how he got started as an insurance claims adjuster and what drove him to start – and build – the Adjuster Pro training school to what it is today. He shares his thoughts on why he believes many adjusters fail in the industry and what it truly takes to be successful in the adjusting industry. I discovered that hard work, determination, and very long hours enabled me to become proficient – and more than proficient.” – Adam Gardner In This Episode of Adjuster Talk: What drove Adam to start and build the Adjuster Pro training facility How their services have evolved over the years The annual number of new licenses issued by Adjuster Pro The evolution of what a claims adjuster does every day Why many adjusters “flame out” early in their career – and how to avoid it Where people often fail as an insurance adjuster How lack of communication can often lead to failure Join Us & Meet Your CE Requirements! Come join Jason Heenan from 8A.M to 4P.M. at the Haag Engineering facility Irvine, TX on June 22 for our full-day Continuing Education program for licensed adjusters. This program meets your CE requirements, is free to attend, and breakfast and lunch will be provided. Come take care of your CE requirements and take part in a live show of Adjuster Talk! See you there! Where: Haag Engineering Facility 4949 West Royal Lane, Irvine TX When: June 22, 8A.M. to 4P.M. Cost: Free Credits: Continuing Education credits Connect. Share. Inspire. Thanks for tuning in to the Adjuster Talk podcast with your host, Jason Heenan! If you enjoyed today’s episode, please head over to iTunes to subscribe to the show and leave an honest review. You can also connect with us on Facebook, Twitter, Instagram, and YouTube. If you’re interested in working with us, please feel free to email Jason at jheenan@royaladjustingservices.com or Mindy at mindy@royalyadjustingservices.com with your resume to apply to be on our approved adjuster roster today!
In our previous episode, Bill Auten, from Ontario Insurance, described how he started his career as an adjuster and the qualifications his company looks for in an independent adjuster. He revealed that he was once a carpenter as he loved to build things. He also gave us an idea on what a good file is, at the same time, the importance of taking pictures in the insurance business. Today, we talk about the crucial things of what an adjuster should do to get a good claim. Bill shares his experiences in dealing with difficult situations and persons, and, tips on what a new adjuster could do to make himself known in the industry. “If it weren’t for the insurance on their property, the economy would crumble.” – Bill Auten In this Episode of Adjuster Talk: Why are documents important How a document should be written What to do in certain situations What insurance does to people Advice to new adjusters Connect with Bill Auten: Bill Auten onTwitter Bill Auten on Facebook Bill Auten on LinkedIn Join Us & Meet Your CE Requirements! Come join Jason Heenan from 8A.M to 4P.M. at the Haag Engineering facility Irvine, TX on June 22 for our full-day Continuing Education program for licensed adjusters. This program meets your CE requirements, is free to attend, and breakfast and lunch will be provided. Come take care of your CE requirements and take part in a live show of Adjuster Talk! See you there! Where: Haag Engineering Facility 4949 West Royal Lane, Irvine When: June 22, 8A.M. to 4P.M. Cost: Free Credits: Continuing Education credits Connect. Share. Inspire. Thanks for tuning in to the Adjuster Talk podcast with your host, Jason Heenan! If you enjoyed today’s episode, please head over to iTunes to subscribe to the show and leave an honest review. You can also connect with us on Facebook, Twitter, Instagram, and YouTube. If you’re interested in working with us, please feel free to email Jason at jheenan@royaladjustingservices.com or Mindy at mindy@royalyadjustingservices.com with your resume to apply to be on our approved adjuster roster today!
Matt Fabish, the Operations Manager of ServPro of Duncanville in Dallas, Texas, joins me on the show again this week to share his insight on growing a mitigation company, instilling good team culture and dynamics, and managing business resources during the off-season. He shares how his company tackles the big jobs during the busy storm seasons, what he does to ensure his crewmen are properly cared for during the off-season months, and how he uses the slower months as a way to train new team members and crew chiefs. “They always say you’ve gotta dress for the job you want, not dress for the job that you have. I think that applies to investing in your business, too.” – Matt Fabish In This Episode of Adjuster Talk: Managing resources and staffing needs Understanding and being mindful of your teams’ culture and dynamics The average pay of a good crew chief Equipment and storage space needed for a 30+ year old mitigation company The importance of investing in your business Matt’s worst experience as a mitigation expert Special Thanks to Our Sponsors Advanced Claims Technologies provides accurate sketches quickly and at the most affordable prices in the industry. We make importing sketches into Exactimate quick and easy by providing files in .esx as an added benefit to our ACT members. Let us help you close more claims by registering for your ACT account today! Call 844-4SKETCH (475-3824) or email info@act.claims to start today! Connect. Share. Inspire. Thanks for tuning in to the Adjuster Talk podcast with your host, Jason Heenan! If you enjoyed today’s episode, please head over to iTunes to subscribe to the show and leave an honest review. You can also connect with us on Facebook, Twitter, Instagram, and YouTube. If you’re interested in working with us, please feel free to email Jason at jheenan@royaladjustingservices.com or Mindy at mindy@royalyadjustingservices.com with your resume to apply to be on our approved adjuster roster today!
There are many ways to make a great living from disaster claims. My guest today is Matt Fabish, Operations Manager at SERVPRO of Duncanville in Dallas, Texas. I asked Matt to join me on the show to share one of the many ways that you can make a good life for yourself and your family within the claims and adjusting industry. Matt shares how his franchise company got started, how the company leaders set up and structure their franchise, and why a positive customer experience is a fundamental piece to the company’s core beliefs and operation. He also explains the type of equipment that you will need if you decide to start a mitigation claims company. “You really have to be pretty involved on the daily operations. Check the quality of your product and the efficiency and quality of your people.” – Matt Fabish In This Episode of Adjuster Talk: What sets his franchise apart from other SERVPRO franchises Guidelines for mitigating situations Keeping accurate documents and reports Maintaining transparency with customers Building and cultivating good business relationships and representing clients well Equipment needed to start a SERVPRO franchise or mitigation claims company Renting equipment vs buying it Special Thanks to Our Sponsors Advanced Claims Technologies provides accurate sketches quickly and at the most affordable prices in the industry. We make importing sketches into Exactimate quick and easy by providing files in .esx as an added benefit to our ACT members. Let us help you close more claims by registering for your ACT account today! Call 844-4SKETCH (475-3824) or email info@act.claims to start today! Connect. Share. Inspire. Thanks for tuning in to the Adjuster Talk podcast with your host, Jason Heenan! If you enjoyed today’s episode, please head over to iTunes to subscribe to the show and leave an honest review. You can also connect with us on Facebook, Twitter, Instagram, and YouTube. If you’re interested in working with us, please feel free to email Jason at jheenan@royaltyadjustingservices.com or Mindy at mindy@royaltyadjustingservices.com with your resume to apply to be on our approved adjuster roster today!
On today’s episode of Adjuster Talk, I’m chatting with two guys who are considering becoming property insurance adjusters. James and Matt work together at a building company; both have a goal to become a property insurance adjuster. They join me on the show to ask some common and in-depth questions about how to get started in the adjusting industry. In this interview, we discuss how to transition from your full-time job into an independent insurance adjusting career, some of the risks involved in making the transition, and common fears and obstacles you may experience and overcome. We also discuss the financial and personal pro’s and con’s you may want to consider before leaving your job as well as how to market your services once you launch your new career. “Claims managers are always going to be your best ally.” – Jason Heenan In This Episode of Adjuster Talk: What to consider before jumping into the adjusting world Deciding whether to work nationwide, statewide, or stay local Making the first 8 hours of your working day your most productive How to network to get on adjuster rosters Resources Mentioned in This Episode: Pilot Wardlaw Worley NCA Adjuster Central on Facebook Connect. Share. Inspire. Thanks for tuning in to the Adjuster Talk podcast with your host, Jason Heenan! If you enjoyed today’s episode, please head over to iTunes to subscribe to the show and leave an honest review. You can also connect with us on Facebook, Twitter, Instagram, and YouTube. If you’re interested in working with us, please feel free to email Jason at jheenan@royaladjustingservices.com or Mindy at mindy@royaladjustingservices.com with your resume to apply to be on our approved adjuster roster today!
AT027 Starting Your Adjusting Career During Hurricane Harvey If you’ve been thinking about starting your career as an independent insurance adjuster - now is the time to get off the fence, start building your network, and learning what it takes to become successful. As Hurricane Harvey quickly approaches, more and more adjusting firms and insurance companies are scrambling to train new people and get them on the road ahead of the incoming storm. On today’s episode, I’m sharing the steps you need to take to get off the fence and start your career as an independent insurance adjuster in preparation of Hurricane Harvey making landfall. I’ll explain the importance of updating your resume, the skills you need to highlight on your resume, and the various types of career paths you could follow in your adjusting career. I’ll also explain the importance of being prepared and thinking ahead regarding your career path. “Now is the time, if you’re going to make the change, to do it.” - Jason Heenan In This Episode of Adjuster Talk: The importance of updating your resume. Skills to highlight. Building your network. Supportive roles and jobs within the adjusting industry. Entrepreneurial jobs within the adjusting industry. Questions to ask when starting out as an adjuster during Hurricane Harvey. What to expect during major saturation weather events. The importance of being prepared for the worst-case scenario when handling claims during the hurricane season. Getting emergency licenses. The importance of thinking ahead and planning for the future of your career. Connect. Share. Inspire. Thanks for tuning in to the Adjuster Talk podcast with your host, Jason Heenan! If you enjoyed today’s episode, please head over to iTunes to subscribe to the show and leave an honest review. You can also connect with us on Facebook, Twitter, Instagram, and YouTube. If you’re interested in working with us, please feel free to email Jason at jheenan@royaladjustingservices.com or Mindy at mindy@royaladjustingservices.com with your resume to apply to be on our approved adjuster roster today!
AT028 Hurricane Harvey Update and Tips for New Adjusters We are nearly a week into the destruction caused by the CAT5 hurricane - Hurricane Harvey - that impacted residents throughout Texas this month. The catastrophe and destruction caused by the hurricane has significantly impacted millions of people, causing wind and water damage across millions of homes. On today’s episode, I’m sharing an update regarding Hurricane Harvey and the devastation it has left in its wake. I’ll share my predictions on how this storm will impact the insurance adjusting industry overall as well as tips for new adjusters working in the field. I’ll also share strategies to help you settle your first Hurricane Harvey claim, ways to stay organized and productive, and the importance of being empathetic and doing your part to help those affected by the storm - even if you haven’t been deployed yet. “Start dissecting your claims early.” - Jason Heenan In This Episode of Adjuster Talk: An update on Hurricane Harvey. How we prepared for the mega-storm. Why new adjusters should lean on their support system while in the field. The importance of conducting follow-up phone calls with the insurers. Tips for closing your first claim during Hurricane Harvey. Avoiding the “snowball effect” that often leads new adjusters to quit. Creating a checklist of what you need to do for each claim to stay productive and organized. The importance of avoiding overscheduling claims. The importance of understanding insurance policies. The impact of showing homeowners the photos you took while onsite. The importance of showing empathy to homeowners and how you can lend support even if you’re not deployed. Connect. Share. Inspire. Thanks for tuning in to the Adjuster Talk podcast with your host, Jason Heenan! If you enjoyed today’s episode, please head over to iTunes to subscribe to the show and leave an honest review. You can also connect with us on Facebook, Twitter, Instagram, and YouTube. If you’re interested in working with us, please feel free to email Jason at jheenan@royaladjustingservices.com or Mindy at mindy@royaladjustingservices.com with your resume to apply to be on our approved adjuster roster today!
We get feedback from all over the world. Some share their concerns with us while others seek answers to their questions. While there may be many other concerns that come to mind, today we are going to talk about some of the recurring topics and relevant matters that are being reiterated on our episodes. Join me today as I go back to some of the things we previously talked about and as I determine the topics that we consistently hear from our guests. As I look back to the days when I started my career 13 years ago, it’s crystal clear that one of the things that has made an impression on everyone is the importance of having quality relationships. Other recurring topics include several ways to make money on claims and changing careers from being a contractor to an adjuster. If you’re unhappy with where you’re at, and you don’t think your body of work is being properly represented through your company for who you’re working for, change companies. Just do it. In This Episode of Adjuster Talk: Significance of constantly developing relationships in your career Average age of insurance adjusters Where most of the insurance frauds take place Your power as an independent adjuster Most misrepresented items when others try to make money on claims Working on your foundation as a person and keeping your morals Why transparency is essential in any business Considerations when we consider working with other companies Reasons why you need to align and surround yourself with like-minded people Encouragement to develop your skills and aim to get better Join Us & Meet Your CE Requirements! Come join Jason Heenan from 8A.M to 4P.M. at the Haag Engineering facility Irvine, TX on June 22 for our full-day Continuing Education Program for licensed adjusters. This program meets your CE requirements, is free to attend, and breakfast and lunch will be provided. Come take care of your CE requirements and take part in a live show of Adjuster Talk! See you there! Where: Haag Engineering Facility 4949 West Royal Lane, Irvine TX When: June 22, 8A.M. to 4P.M. Cost: Free Credits: Continuing Education credits Connect. Share. Inspire. Thanks for tuning in to the Adjuster Talk podcast with your host, Jason Heenan! If you enjoyed today’s episode, please head over to iTunes to subscribe to the show and leave an honest review. You can also connect with us on Facebook, Twitter, Instagram, and YouTube. If you’re interested in working with us, please feel free to email Jason at jheenan@royaladjustingservices.com or Mindy at mindy@royaladjustingservices.com with your resume to apply to be on our approved adjuster roster today!
Today on episode 33 Chris interviews Jason Heenan, co-owner of Royal Adjusting Services and the host of the Adjuster Talks podcast. Jason gives good advice on how to transition from auto to property as a catastrophic adjuster. A lot of good information for anyone wanting to get into the property catastrophe arena. Connect to Jason by finding him on Facebook https://www.facebook.com/jason.heenan.7 or LinkedIn https://www.linkedin.com/in/jason-heenan-b389012a/ This episode is brought to you by Livegenic, check out their software and new automatic measurements by visiting Livegenic.com Also check out HailAdjustersPlaybook.com and on Tuesday May 2nd get the Hail Adjuster's Playbook ebook on Amazon.
Today on episode 33 Chris interviews Jason Heenan, co-owner of Royal Adjusting Services and the host of the Adjuster Talks podcast. Jason gives good advice on how to transition from auto to property as a catastrophic adjuster. A lot of good information for anyone wanting to get into the property catastrophe arena. Connect to Jason by finding him on Facebook https://www.facebook.com/jason.heenan.7 or LinkedIn https://www.linkedin.com/in/jason-heenan-b389012a/ This episode is brought to you by Livegenic, check out their software and new automatic measurements by visiting Livegenic.com Also check out HailAdjustersPlaybook.com and on Tuesday May 2nd get the Hail Adjuster's Playbook ebook on Amazon.
Welcome to the first episode of Adjuster Talk – your show to connect with the “who’s who” in the property insurance adjusting world with your host, Jason Heenan. Jason is the co-owner of Royal Adjusting Services, an independent property insurance adjusting firm based in Fort Worth, Texas. Our goal with this podcast is to help other adjusters improve their skills and business as well as those wanting to start a career as an independent property insurance adjuster. Learn tips, tricks, and gain the insight of the pros in the industry to catapult your business from the ground up or take your business to the next level! “Independent adjusting is not made out for everybody, but the people who make it here can make it anywhere.” – Jason Heenan What to Expect from Adjuster Talk Podcast: Interviews with property insurance adjusting experts. Tips for improving your adjusting business. Strategies, tips, and insight on starting your adjusting business. Connect. Share. Inspire. Thanks for tuning in to the Adjuster Talk podcast with your host, Jason Heenan! If you enjoyed today’s episode, please head over to iTunes to subscribe to the show and leave an honest review. You can also connect with us on Facebook, Twitter, Instagram, and YouTube. If you’re interested in working with us, please feel free to email Jason at jheenan@royaladjustingservices.com with your resume.
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