Podcasts about global sales

Manufacturing stands at a crossroads, caught between technological opportunity and geopolitical uncertainty. Speaking with Augusto Vilarinho Head of Global Sales at Critical Manufacturing at APEX 2025, we dive into how manufacturers are navigating today's complex landscape while preparing for tomorrow's challenges.The contrast between European and American manufacturing approaches reveals fascinating insights. While European manufacturers demonstrate strong commitment to reshoring operations, their American counterparts show enthusiasm tempered with hesitation—waiting for tariff clarity before making major investments. This wait-and-see approach makes perfect sense when planning for sustainable growth amid shifting regulations.At the heart of modern manufacturing excellence lies the crucial integration between physical equipment and intelligent systems. As Augusto explains, "It's a time long gone where buying a new machine delivered a nice throughput." Today's competitive edge comes from contextualizing manufacturing data across operations, from supply chain to production floor. Critical Manufacturing's platform excels here, connecting disparate systems to create a unified view that drives intelligent decision-making.Perhaps most valuable is how advanced Manufacturing Execution Systems help navigate complex supply chain decisions. When choosing materials, the lowest purchase price rarely tells the full story. By capturing contextualized information about how different materials perform in specific machines under various conditions, manufacturers can make truly informed decisions that balance cost against efficiency and quality. This holistic approach transforms manufacturing from a collection of isolated processes into an integrated ecosystem optimized for excellence.Listen and explore how data-driven manufacturing is revolutionizing production across industries, and why those embracing these systems today will lead tomorrow's manufacturing renaissance. How is your operation adapting to these new manufacturing realities?EMS@C-Level Live at APEX is sponsored by global inspection leaders Koh Young (https://www.kohyoung.com) and Creative Electron (https://creativeelectron.com)EMS@C-Level is sponsored by global inspection leaders Koh Young (https://www.kohyoung.com) and Creative Electron (https://creativeelectron.com) You can see video versions of all of the EMS@C-Level pods on our YouTube playlist.

Jeff Carlson of Cass Information Systems is back in today's episode to discuss the extended shipper payment cycle and its potential impact on startups and small carriers in the industry! Stay connected to the show for more market updates!   Here's What to Learn From This Episode: Freight Market Stabilization: Freight volumes and rates showing stability in 2024; CAS Freight Index indicates steady average transaction sizes. Minor fluctuations noted during events (e.g., DOT blitz week) may signal capacity shifts. Extended Shipper Payment Terms: Shippers shifting focus to cash position; increasing payment terms up to 120 days. Large enterprises favor financial stability with carriers, making it tougher for startups to enter the market without proven track records. Supply chain finance programs target transportation to improve liquidity. Impact on Small Carriers: Small/startup carriers advised to avoid enterprise shippers initially to build stability; extended receivables and large credit lines are essential for handling substantial accounts. Effective cash flow management is critical; recommend lines of credit or factoring to prevent negative cash flow amid extended payment terms.   About Jeff Carlson Jeff joined Cass Information Systems in April of 2019 as Vice President Global Sales & Marketing. Jeff joined Cass with more than 20 years' experience in the freight payment industry, where he served in several strategic management roles. While at U.S. Bank, he played a significant role in the development of key aspects of the PowerTrack solution, pricing model, and marketing and sales processes. He also was part of the supply chain finance team to help build out aspects of that service offering. Jeff also served as a vice president of the technology, consumer products/retail, and manufacturing industry verticals at freight payment provider Trax Technologies. Prior to his experience in the freight payment industry, Jeff spent time with Dart Trucking, Canadian Pacific Railroad after starting his career at Koch Industries. Website: https://www.cassinfo.com/  

In this episode of the Revenue Builders Podcast, hosts John McMahon and John Kaplan are joined by Matt Maloney, SVP of Global Sales at Fireblocks. The discussion dives deep into Matt's background in B2B sales, his journey into the world of cryptocurrency, and how Fireblocks is revolutionizing blockchain security. Matt shares insights on the importance of adaptable, coachable sales teams and the application of traditional sales disciplines to new and emerging markets. The conversation also touches on strategic decision-making when entering new markets, the relevance of a strong ideal customer profile, and how foundational sales processes like MEDDPICC contribute to scaling success. The episode concludes with a nod to the influential book 'Inside the Tornado' by Geoffrey Moore and its relevance to Fireblocks' strategy.ADDITIONAL RESOURCESLearn more about Matt Maloney:https://www.linkedin.com/in/matt-maloney-75698/Read Force Management's Guide to Embedding AI In Your B2B Sales Organization: https://hubs.li/Q03ldrzD0Download the CRO Strategy Checklist: https://hubs.li/Q03f8LmX0Enjoying the podcast? Sign up to receive new episodes straight to your inbox: https://hubs.li/Q02R10xN0HERE ARE SOME KEY SECTIONS TO CHECK OUT[00:02:13] Matt Maloney's Journey into Crypto[00:02:55] Understanding Fireblocks and Blockchain[00:06:36] The Role of Stablecoins[00:10:28] Security Challenges in Crypto[00:23:18] Adapting Traditional Sales Disciplines to Emerging Markets[00:34:44] Mitigating Risk in Emerging Markets[00:35:07] The Importance of Continuous Development[00:37:11] Building Trust and Credibility[00:38:07] Characteristics of Successful Salespeople[00:39:41] Company Responsibility in Employee Development[00:41:02] Aligning Company Goals with Sales Strategies[00:46:05] Avoiding Shiny Object Syndrome[00:48:36] The Role of Ideal Customer Profiles[00:49:43] Lessons from Mentorship and Experience[00:58:00] The Innovator's JourneyHIGHLIGHT QUOTES"Your job is to figure out hitting the number and making sure you're calibrating your resources, that you hit the number, because that's foundation to our jobs as sales leaders.""If you can be part of a disruptive movement... it could be game-changing.""You need people that are coachable that will take the time to listen and learn about what this market is."

Marketing im Kopf - ein Podcast von Luis Binder In dieser Folge wird über verschiedene Unternehmen gesprochen, da Markennamen genannt werden, handelt es sich um UNBEZAHLTE WERBUNG!In dieser Folge: In der heutigen Podcast Folge von Marketing im Kopf ist David Winneberger zu Gast. David ist Vice President und Head of Global Sales im Customer Service bei Siemens Healthineers. Falls du Siemens Healthineers nicht kennst: Das Unternehmen ist ein führendes Medizintechnikunternehmen, das innovative Lösungen in den Bereichen bildgebende Diagnostik, Labordiagnostik, minimalinvasive Therapien und digitale Gesundheitsdienste entwickelt.In der heutigen Folge spreche ich mit David darüber, warum so viele Menschen denken, dass sie Marketing können und warum es in Wahrheit viel mehr als Social Media und Werbung ist. Wir diskutieren, welche strategischen und analytischen Fähigkeiten wirklich zählen, wie sich Marketing messbar auf den Vertrieb auswirkt und warum es für Unternehmen entscheidend ist, den echten Impact von Marketing zu verstehen.____________________________________________Hier kannst du David erreichen: Linkedin: https://www.linkedin.com/in/davidwinneberger/____________________________________________Unternehmen: Siemens Healthineers Webseite: https://www.siemens-healthineers.com/de____________________________________________Über den Podcast: In dem Podcast Marketing im Kopf soll es um die Frage gehen, was notwendig ist, um ein Produkt oder eine Dienstleistung gut vermarkten zu können und was für grundsätzliche Strategien verfolgt und ganz leicht umgesetzt werden können. Egal, ob du selbst im Bereich Marketing arbeitest, oder, ob du dich einfach nur für das Thema interessierst, in diesem Marketing-Podcast lernst du alle Grundlagen und Strategien, die aktuell im Marketing verwendet werden. ____________________________________________Vernetz dich gerne auf LinkedIn: ⁠⁠⁠⁠https://www.linkedin.com/in/luisbinder/⁠ ⁠⁠⁠Instagram: ⁠⁠⁠https://www.instagram.com/marketingimkopf/⁠⁠⁠Du hast Fragen, Anregungen oder Ideen? Melde dich unter: marketingimkopf@gmail.com Die Website zum Podcast findest du hier. [⁠⁠⁠https://bit.ly/2WN7tH5⁠⁠⁠]

Join host Sarah Nagle as we explore the fascinating world of Swissbrand luggage, where heritage meets innovation in modern travel gear. From its unique origins protecting Swiss chocolate to becoming a global leader in travel solutions, discover how this brand is revolutionizing the way we think about our travel companions.Key HighlightsSwiss Brand's Origin Story: Learn how the company evolved from transporting temperature-controlled chocolate in Zurich to creating world-class travel gearIndustry Insight: Exclusive interview with Rich Sosnoff, VP of Global Sales and Licensing, sharing perspectives from his experience with Reebok and Under ArmourPost-Pandemic Travel Evolution: How changing work patterns and increased global mobility are reshaping travel gear needsInnovation Through Consumer Understanding: Discover how real-world research drives features like detachable laptop compartments and oversized wheels for cobblestone streetsAI Imagination: Hear from Marseilla, an AI-powered Swiss Brand luggage, sharing insights on travel, history, and potential brand collaborationsFeatured Guest:Rich Sosnoff - VP of Global Sales and Licensing, SwissbrandProduction CreditsHost & Producer: Sarah NagleSocial Media: Katie SizemoreResearch: Annalise LarsonConnect With UsShare your thoughts! What would you ask your Swiss Brand products if they could talk? Use #AIPoweredbyPeople or reach out on our social channels.New episodes release every Tuesday. Brought to you by Vurvey Labs.Vurvey.com

Reggie Marable is the Head of Global Sales at Sierra, a conversational AI platform for businesses. Sierra enables companies like ADT, Sonos, SiriusXM, and WeightWatchers to build AI agents that transform customer experiences. The company has rapidly become a hypergrowth leader in Silicon Valley, recently securing a funding round that values it at $4.5 billion. Before joining Sierra, Reggie was the Head of Sales in North America at Slack and the Area Vice President of Enterprise Sales at Salesforce.  In Today's Episode We Discuss:  02:50 “What I Learned from Failing Early as a CRO” 06:06 The Most Effective Sales Strategy and the BS Sales Methodology 06:55 How to Build Sales Processes from Scratch 12:28 When and How to do Verticalised Sales Teams 14:15 How to Become World Class as Sales Prospecting and Outbound 17:21 How to Use Proof of Concepts to Win Enterprise Deals 22:04 Enterprise vs. Self-Serve: Both or One and How 30:09 Building a Sales Team from Scratch 37:39 Structuring the Hiring Process 41:14 How Founders F*** Up Hiring in Sales 46:25 Handling Salary and Title Expectations 51:36 How to Run Effective Deal Cycles 57:06:07 How to do Onboarding for New Sales Hires 59:07:48 How to do Post Mortems in Sales Processes 01:04:24 Negotiating Enterprise Deals 01:08:04 Quick Fire Round: Sales Tactics and Strategies  

Consumers and customers must remain at the heart of every decision, regardless of your industry. Hear from Julie Hamilton, former Chief Commercial Officer and Head of Global Sales at Diageo PLC, as she joins Kantar's Barry Thomas and Rachel Dalton on episode 84 of Kantar's Retail Sound Bites to discuss customer value creation, world-class customer leadership, career navigation, and more. Have a topic you'd like us to cover? Contact us at Kantar's Retail Sound Bites Podcast. Contact Barry: Email | LinkedIn Contact Rachel: Email | LinkedIn

In this episode of the B2B Sales Trends podcast, Harry Kendlbacher sits down with David Winneberger, Vice President and Head of Global Sales & Customer Service at Siemens Healthineers, to explore what it really takes to transform B2B sales teams. They unpack why breaking out of a traditional sales mindset isn't just about thinking differently — it's about acting differently. David shares how Siemens Healthineers is using digital tools, data intelligence, and cross-functional collaboration to shift sales conversations from product specs to customer value. Discover how service engineers, sales engineers, and commercial teams can work together to identify new opportunities, build deeper client relationships, and drive meaningful change — not just within the sales process, but across the entire customer journey. Whether you're a sales leader, account executive, or technical professional, this episode offers powerful insights into how to create impact in today's complex B2B landscape.

Subscribe to the ECB newsletter: https://newsletter.ecommercecoffeebreak.com/ ---Expanding into international markets can jumpstart growth for e-commerce brands, but proper systems are crucial for managing the increased complexity. In this episode, Sharoon Thomas, founder and CEO of Fulfil, explains what it takes to successfully scale globally. He shares insights on when to transition from simple systems to more robust solutions, how to manage multi-entity operations, and the importance of balancing business complexity with effective technology infrastructure. Topics discussed in this episode: Why scaling internationally is harder. How returns management becomes critical. What determines if a market is worth it. Why multiple legal entities become necessary. How to recognize when spreadsheets limit growth. Why multi-warehouse inventory creates visibility issues. What makes multi-channel selling complex. How open APIs outperform traditional ERPs. Why real-time financial visibility matters. What implementation approach prevents ERP failure. Links & Resources Website: https://www.fulfil.io/ LinkedIn: https://www.linkedin.com/company/fulfil-io/ LinkedIn: https://www.linkedin.com/in/sharoonthomas/ X/Twitter: https://x.com/Sharoonthomas Get access to more free resources by visiting the show notes athttps://tinyurl.com/46ur2mejSUPPORT OUR SPONSORTry Brevo for free or use code ECB for 50% off Starter & Business Plans (first 3 months, annual plan).

In this panel from Merge Buenos Aires hosted by BCR's Aaron Stanley, industry leaders from Banco Santander, GK8 by Galaxy, Manteca, and BlockDaemon discuss the accelerating institutional adoption of digital assets and blockchain technology. - Coty de Monteverde, Global Blockchain CTO at Banco Santander- Kaushal Sheth, Head of US Sales at BlockDaemon- Federico Goldberg, CEO at Manteca- May Michelson, Director of Global Sales at GK8 by GalaxyKey Takeaways:- The crypto market is experiencing a paradigm shift from retail to institutional leadership, driven by regulatory clarity in the US and Europe. - Banks are primarily focused on bitcoin, stablecoins, and tokenization as their entry points into digital assetsF- Financial institutions require significantly higher security standards for crypto custody, with an emphasis on risk management and regulatory complianceChapter Timestamps0:00 - Introduction and Panel Overview2:35 - The Shift from Retail to Institutional Crypto7:12 - Regulatory Changes Driving Bank Adoption12:45 - European Market: MiCA Implementation Effects17:30 - Latin American Adoption: Customer-Driven Approach22:18 - Security Standards for Financial Institutions28:54 - Custody Solutions: Hot vs. Cold Wallets34:10 - Santander's Blockchain Journey38:25 - Key Focus Areas: Bitcoin, Stablecoins, Tokenization43:15 - Implementation Best Practices for Banks48:40 - Future Outlook and Closing Remarks-------------------------------------------------------------------Binance is the largest platform for trading of digital assets. With over 250 million users around the world, the exchange offers over 350 trading pairs, best-in-class products and services for investors, and advanced tools for institutions players.Binance currently holds over US$ 160 billion in user assets under custody and reached a cumulative historical trading volume of $100 trillion in 2024, showcasing the trust placed in it by users worldwide. With user-focus at the core of its DNA, Binance continuously invests to increase usability, bring new features and deepen security.Liquidity matters. Security is non-negotiable.⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Join Binance Now⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠----------------------------------------------------------------

In this episode of Heat Press for Profit, Dave sits down with Shauna, Director of Global Sales & Service at Hotronix to uncover the secrets to achieving flawless, professional-quality prints. Learn what to look for in a heat press, the must-know tips for perfect application, and how the right equipment sets you up for long-term success. Whether you're a beginner or a seasoned decorator, this episode will give you the confidence to press like a pro.Connect with Hotronix:LinkedinInstagramConnect with STAHLS':FacebookHeat Press for Profit Facebook GroupInstagramYouTubeTikTokLinkedin

If you work across time zones, borders, and cultures, this is the show for you. This is your host Leonardo Marra, welcome to the international business podcast. Today, we delve into international sales. From connecting SMEs across Australia, Latin America, and Spain to overcoming regulatory challenges and understanding cultural nuances, two expert guests share insights on what's changed in the industry and how to succeed in diverse markets. See below for further information about the two guests.Join Leonardo on Patreon for:⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Podcast Archive: 102 episodes (40+ hours).Podcast Bonus Episodes: New exclusive content.Early Access: Upcoming YouTube videos and newsletters.Thinking Process Journal: Insights into Leonardo's content preparation, including a curated reading list and personal reflections.Q&A: Submit questions for future episodes, and receive a shoutout when they are answered.With guests:Alex Baneres is a versatile and results-driven international marketing and sales leader with extensive experience across diverse sectors, including education, home care, travel, weight loss programs, drinkware, homeware, books, meal replacements, sports nutrition, and video games. Proven expertise in business development, P&L ownership, CRM implementation, and building long-term relationships with distributors, affiliates, and resellers in international markets such as Australia, Spain, and Latin America. Over the last two years, Alex has worked as a marketing and sales agent for several European businesses in Australia and is currently focused on growing an Australian company across Europe and Latin America. Fluent in Spanish and English, with a strong ability to manage complex projects, launch new products, optimize digital marketing strategies, and deliver measurable results.Zach Selch is a renowned global sales leader with over 30 years of experience driving international business growth. Zach's career achievements include generating over $1 billion in revenue across 150+ markets and onboarding more than 1,000 partners globally. He has been instrumental in transforming underperforming sales teams into high-performing powerhouses, achieving growth rates as high as 4,000%. His practical strategies for building international distributor networks and navigating cultural complexities have earned him recognition as a trusted mentor and advisor. Zach holds a certificate in Global Sales and Marketing Management from The Wharton School and a Bachelor's degree in Philosophy and Economics from The Hebrew University of Jerusalem. If you work across time zones, borders, and cultures, come on the show to share your story. ⁠⁠⁠⁠⁠⁠⁠⁠Connect with the host Leonardo Marra

Dans cet épisode du Panier, Laurent Kretz reçoit Axel Detours, Senior Vice President of Global Sales chez Brevo. L'objectif ? Décrypter les stratégies de fidélisation et d'engagement client à travers l'emailing et l'automation.Ex-Sendinblue, Brevo est devenu un acteur clé du marketing relationnel, en permettant aux PME d'envoyer des emails de masse, tout en personnalisant leurs communications avec des outils d'automation et CRM performants.

Every sales leader has heard the mantra: “Pipeline cures all.” But what if that's only half the truth? In this episode, Matt Carey, SVP of Global Sales at FIS, breaks down why more pipeline isn't always the answer—the right pipeline is. He shares hard-earned lessons from leading sales teams at Oracle, SAP, and FIS, explaining how top-performing organizations prioritize quality over quantity, measure pipeline health beyond raw coverage, and avoid common forecasting pitfalls.Matt also explores the real role of frontline managers, not as super reps, but as force multipliers who elevate their teams. He discusses hiring strategies that separate true performers from resume fluff, the importance of post-mortem loss reviews, and why most companies still get coaching wrong. Whether you're a CRO, VP of Sales, or a frontline manager looking to level up, this conversation is packed with insights that will change the way you build and manage your pipeline.Top Takeaways:Pipeline Quantity vs. Quality – More pipeline doesn't guarantee success; leaders must focus on the right pipeline by assessing deal quality, aging, and true viability.The Problem with "Just Add More Pipeline" Thinking – Sales teams often flood CRMs with unqualified deals to meet coverage targets, leading to bloated and misleading forecasts.Why Frontline Managers Must Stop Being Super Reps – The best managers don't just close deals for their teams; they enable reps to develop the skills to win consistently.Hiring Based on Past Performance, Not Promises – Great sales hires have a history of winning, regardless of industry or background; track record matters more than potential.Loss Reviews Are More Valuable Than Win Reviews – Studying why deals were lost provides deeper insights into messaging gaps, pricing misalignment, and product fit issues.How Sales Leaders Sell Internally – At higher levels, sales leaders spend as much time selling internally for budget, resources, and strategy alignment as they do selling to customers.Coaching Needs a System, Not Just Good Intentions – Too many one-on-ones are either deal reviews or therapy sessions; real coaching needs structure, accountability, and a focus on skill development.Managing a Global Sales Team Requires Cultural Awareness – Sales leaders must adapt their messaging and approach across markets, respecting regional differences in business etiquette and buying behavior.The Shift from Tactical to Strategic Leadership – Senior sales leaders must move beyond the day-to-day deal cycle and focus on long-term market positioning, competitive threats, and team scalability.Why Sales Leaders Must Track Trends, Not Just Deals – The best leaders analyze broader win-loss data, competitive shifts, and industry changes to refine strategy, not just react to individual deal outcomes.Ways to Tune In:Spotify: https://open.spotify.com/show/0Yb1wPzUxyrfR0Dx35ym1A Apple Podcasts: https://podcasts.apple.com/us/podcast/coach2scale-how-modern-leaders-build-a-coaching-culture/id1699901434 Google Podcasts: https://podcasts.google.com/feed/aHR0cHM6Ly9mZWVkcy50cmFuc2lzdG9yLmZtL2NvYWNoMnNjYWxlLWhvdy1tb2Rlcm4tbGVhZGVycy1idWlsZC1hLWNvYWNoaW5nLWN1bHR1cmU Amazon Music: https://music.amazon.com/podcasts/fd188af6-7c17-4b2e-a0b2-196ecd6fdf77 Podchaser: https://www.podchaser.com/podcasts/coach2scale-how-modern-leaders-5419703 YouTube: https://www.youtube.com/@Coach2Scale CoachEm™ is the first Coaching Execution Platform that integrates deep learning technology to proactively analyze patterns, highlight the "why" behind the data with root causes, and identify the actions that will ultimately improve business results going forward.  These practical coaching recommendations for managers will help their teams drive more deals, bigger deals, faster deals, and loyal customers. Built with decades of go-to-market experience, world-renowned data scientists, and advanced causal AI/ML technology, CoachEm™ leverages your existing tech stack to increase rep productivity, increase retention, and replicate best practices across your team.Learn more at coachem.io

This special episode, recorded in front of a live audience during the 2025 Annual Conference for the Association of Destination Management Executives International, brings together a panel of bold, leading women from the DMC industry to share their candid perspectives on navigating burnout, battling imposter syndrome, being a working parent and more.Guests:Lisa Deleon, DMCP, Vice President of Global Sales, Terramar, a DMC Network CompanyJacqueline Marko, CMP, DMCP, Regional Vice President, Mid-South Region, PRA EventsDaniella Bikoulis, DMCP, CIS, Director, Metropolitan DMC & Event ManagementAs more women break through barriers into leadership roles, the challenges don't disappear—they evolve.

Today on the show...Nandini Natasha Austin As a former Director of Global Sales with over 20 years blending her passions for luxury hospitality and wellness, Nandini curates Deliciously Radiant Corporate Retreats and Experiences. Specializing in high-value collaborations with corporations and retreat leaders, her career spans top-tier properties in New York and London, high-profile event curation, programming and corporate wellness initiatives.Beyond hospitality, Nandini is a Certified Ayurvedic Holistic Coach and movement artist, passionately integrating Ayurveda, dance, and holistic well-being into her events and retreats. Nandini will be hosting Temple Goddess, an upcoming women's wellness retreat at the Omega Institute in Rhinebeck this July.NandiniAustin.com / InstagramRenee Rotkopf  reneerotkopf.comFormer Creative Director turned NLP-Trained Transformation Coach, Renee leads clients on journeys of personal and professional growth. By integrating Astrology and Neuro-Somatic Practices, she empowers individuals to break free from limiting cycles, overcome obstacles, and navigate transitions with greater resilience.​ Tapping the power of the creative mind, Renee's integrated methods help clients clear emotional patterns, envision new futures, and seize opportunities with greater clarity, confidence, and purpose. Areas of Expertise: Astrology, Neuro-Linguistic Programming (NLP)​, Transformative Breathwork, Dynamic Meditation​, Integration, Hypnosis​, Havening. Personalized coaching for individuals & couples, workshops & retreats. Renee has an upcoming retreat this Saturday, March 22nd in Woodstock and Lunar Breathwork on March 26th at Woodstock Infusions. You can find her on Instagram here.Today we walk about embodying the Goddess or a Goddess, how Goddesses relate to the work that Nandini and Renee do and upcoming ways to connect with them and their work. You can hear Nandini's previous conversation with me here.THE GODDESS PARTY performance info here.I conclude with an honoring of Ostara and the Spring Equinox with a little history and some Kim Krans Archetype cards...Today's show was engineered by Ian Seda from Radiokingston.org.Our show music is from Shana Falana!Feel free to email me, say hello: she@iwantwhatshehas.org** Please: SUBSCRIBE to the pod and leave a REVIEW wherever you are listening, it helps other users FIND IThttp://iwantwhatshehas.org/podcastITUNES | SPOTIFYITUNES: https://itunes.apple.com/us/podcast/i-want-what-she-has/id1451648361?mt=2SPOTIFY:https://open.spotify.com/show/77pmJwS2q9vTywz7Uhiyff?si=G2eYCjLjT3KltgdfA6XXCAFollow:INSTAGRAM * https://www.instagram.com/iwantwhatshehaspodcast/FACEBOOK * https://www.facebook.com/iwantwhatshehaspodcast

Can you name the health and wellness retailer that generates between four to five times more revenue selling categorical products online than the combined efforts of GNC and The Vitamin Shoppe? And here's a hint for you…it's not Amazon! Since the bulk of my audience is located within the United States, I'm going to assume that iHerb probably wasn't the first health and wellness online retailer that popped into your head. So, despite its massive multibillion-dollar success…iHerb isn't widely known in the U.S. market, mostly because the vast majority of its commercial activity happens internationally. But before blooming into a global powerhouse, iHerb began almost three decades ago as a Yahoo store selling St. John's Wort supplements online. And after the founder forgot to disable the international orders feature when the website launched, iHerb started getting orders from countries like South Korea. But rather than turning off the feature, iHerb decided to start fulfilling them. As sales started to grow, iHerb opened its first fulfillment center in 2002…marking the beginning of a strategic expansion that will soon include nine state-of-the-art logistics operations across the United States, Asia, and the Middle East. And because of its relentless focus on revolutionizing logistics solutions, iHerb can serve the health and wellness needs of customers located in 180 countries…maintaining an average global shipping time of less than five days and offering free shipping in 80 countries. Moreover, iHerb strives to create a localized shopping experience by translating its shopping platform into 22 languages and accepting more than 80 different currencies. Furthermore, iHerb has expanded its online marketplaces presence…reaching more consumers worldwide through 25 digital stores on platforms like Amazon, Tmall, Rakuten, and Coupang. But after a 22-year long journey, from selling a single supplement product to becoming a global leader in the health and wellness industry…iHerb surpassed $1 billion in annual sales. And while that was an enormous accomplishment, it only took iHerb six more years to reach $2 billion in annual sales. In fact, iHerb exceeded $2.4 billion in net sales last year…reflecting a YoY growth of 14.5%. And then for the final portion of my latest first principles thinking content, I'll briefly share my professional experience with iHerb, but more importantly provide a helpful geographical expansion strategic framework (that includes how to best leverage iHerb) for all my brand operators within the intersecting CPG categories of functional foods, functional beverages, and nutritional supplements.

Qualtrics XM Institute in a study of over 28,000 people across 26 countries concluded that $3.7 Trillion in Global Sales were lost last year due to bad customer experiences. Qualtrics estimates that $74 billion was lost in Australia due to poor customer service. According to Moira Dorsey, Principal XM Catalyst at the Qualtrics XM Institute, "All it takes is one bad experience or wrong move for an organisation to be punished...that's why in 2024 companies need to be more careful than ever not to mistreat customers." Graham Harvey is a straight talker who has a passion to stop this. This is what he says about himself in his LinkedIn profile. 'I work with service leaders and their teams, coaching & empowering them to design & develop cultures of service excellence that deliver standout results across their entire business organisation, especially for their customers.  If you want someone to make you feel warm and fuzzy, to insulate you from the harsh realities of modern business, and let you pretend that ‘business-as-usual' will get you safely to where it is you wish to go, then there are others you should probably call. However, suppose you want someone with the courage and experience to ask the tough questions, to help you identify and confront reality head-on, to provoke and challenge your current thinking, attitude and behaviours, and to leave you with time-proven, research-based strategies to achieve higher levels of performance that will deliver exceptional results and blow your competition out of the water. In that case, you have come to the right place.' IN THIS PODCAST, GRAHAM AND I DISCUSS His background in business and how he found his passion in coaching customer-facing businesses. How to optimise the human connection in business to grow sales, grow staff and customer engagement and grow customer retention, repeat business and referrals His values and why he uses values as critical business tools in his coaching How and why design and deliver standout customer experiences to delight customers - every time The secret to blowing your competition out of the water How and why culture is the foundation stone to outstanding customer experiences The key milestones and decisions he has made throughout his life and career that have shaped his thinking and his coaching in today's market What to ask your customer to transform your business results The Power of the 7 clients a day Program How he loves the power and impact of his Design - Deliver - Delight Program .. and much more Contact Graham - graham@grahamharvey.com 0403 262 988   Want me to Coach You Lead Your Best Business - Lead Your Best Life? Book an Obligation Free Lead Your Best Life Strategy SessionSchedule a free Lead Your Best Business - Lead Your Best Life Coaching call here now: 15-Minute Strategy Meeting Limited spaces available. Want access to powerful online Coaching Resources? B2B Package - for B2B Sales Results Transformation https://book.colourzonesellingsystem.com/b2b_sales Retail Package - for Retail Sales Results Transformation https://book.colourzonesellingsystem.com/retail_offer1

- Apple Delays “More Personalized” Siri - Gurman: Siri Delay Delays Smart Home Hub - Counterpoint: Apple and Samsung Took Top-Ten Smartphone Spots in Global Sales for Q4 2024 - Batterygate Case Will Head to UK Court - Apple Wins at “Tetris” in Court - Sponsored by Incogni: Take your personal data back with Incogni! Use code MACOSKEN and get 60% off an annual plan at incogni.com/macosken - A closer look at Apple's App Store age assurance plans PLUS another stab at cyberattacks by post on Checklist No. 414 - online at checklist.libsyn.com - Catch Ken on Mastodon - @macosken@mastodon.social - Chat with us in Patreon for as little as $1 a month. Support the show at Patreon.com/macosken - Send me an email: info@macosken.com or call (716)780-4080!

John Palazza from CentML joins us in this sponsored interview to discuss the critical importance of infrastructure optimization in the age of Large Language Models and Generative AI. We explore how enterprises can transition from the innovation phase to production and scale, highlighting the significance of efficient GPU utilization and cost management. The conversation covers the open-source versus proprietary model debate, the rise of AI agents, and the need for platform independence to avoid vendor lock-in, as well as emerging trends in AI infrastructure and the pivotal role of strategic partnerships.SPONSOR MESSAGES:***CentML offers competitive pricing for GenAI model deployment, with flexible options to suit a wide range of models, from small to large-scale deployments. Check out their super fast DeepSeek R1 hosting!https://centml.ai/pricing/Tufa AI Labs is a brand new research lab in Zurich started by Benjamin Crouzier focussed on o-series style reasoning and AGI. They are hiring a Chief Engineer and ML engineers. Events in Zurich. Goto https://tufalabs.ai/***TRANSCRIPT:https://www.dropbox.com/scl/fi/dnjsygrgdgq5ng5fdlfjg/JOHNPALAZZA.pdf?rlkey=hl9wyydi9mj077rbg5acdmo3a&dl=0John Palazza:Vice President of Global Sales @ CentMLhttps://www.linkedin.com/in/john-p-b34655/TOC:1. Enterprise AI Organization and Strategy [00:00:00] 1.1 Organizational Structure and ML Ownership [00:02:59] 1.2 Infrastructure Efficiency and GPU Utilization [00:07:59] 1.3 Platform Centralization vs Team Autonomy [00:11:32] 1.4 Enterprise AI Adoption Strategy and Leadership2. MLOps Infrastructure and Resource Management [00:15:08] 2.1 Technology Evolution and Enterprise Integration [00:19:10] 2.2 Enterprise MLOps Platform Development [00:22:15] 2.3 AI Interface Evolution and Agent-Based Solutions [00:25:47] 2.4 CentML's Infrastructure Solutions [00:30:00] 2.5 Workload Abstraction and Resource Allocation3. LLM Infrastructure Optimization and Independence [00:33:10] 3.1 GPU Optimization and Cost Efficiency [00:36:47] 3.2 AI Efficiency and Innovation Challenges [00:41:40] 3.3 Cloud Provider Strategy and Infrastructure Control [00:46:52] 3.4 Platform Independence and Vendor Lock-in [00:50:53] 3.5 Technical Innovation and Growth StrategyREFS:[00:01:25] Apple Acquires GraphLab, Apple Inc.https://techcrunch.com/2016/08/05/apple-acquires-turi-a-machine-learning-company/[00:03:50] Bain Tech Report 2024, Gartnerhttps://www.bain.com/insights/topics/technology-report/[00:04:50] PaaS vs IaaS Efficiency, Gartnerhttps://www.gartner.com/en/newsroom/press-releases/2024-11-19-gartner-forecasts-worldwide-public-cloud-end-user-spending-to-total-723-billion-dollars-in-2025[00:14:55] Fashion Quote, Oscar Wildehttps://www.amazon.com/Complete-Works-Oscar-Wilde-Collins/dp/0007144369[00:15:30] PointCast Network, PointCast Inc.https://en.wikipedia.org/wiki/Push_technology[00:18:05] AI Bain Report, Bain & Companyhttps://www.bain.com/insights/how-generative-ai-changes-the-game-in-tech-services-tech-report-2024/[00:20:40] Uber Michelangelo, Uber Engineering Teamhttps://www.uber.com/en-SE/blog/michelangelo-machine-learning-platform/[00:20:50] Algorithmia Acquisition, DataRobothttps://www.datarobot.com/newsroom/press/datarobot-is-acquiring-algorithmia-enhancing-leading-mlops-architecture-for-the-enterprise/[00:22:55] Fine Tuning vs RAG, Heydar Soudani, Evangelos Kanoulas & Faegheh Hasibi.https://arxiv.org/html/2403.01432v2[00:24:40] LLM Agent Survey, Lei Wang et al.https://arxiv.org/abs/2308.11432[00:26:30] CentML CServe, CentMLhttps://docs.centml.ai/apps/llm[00:29:15] CentML Snowflake, Snowflakehttps://www.snowflake.com/en/engineering-blog/optimize-llms-with-llama-snowflake-ai-stack/[00:30:15] NVIDIA H100 GPU, NVIDIAhttps://www.nvidia.com/en-us/data-center/h100/[00:33:25] CentML's 60% savings, CentMLhttps://centml.ai/platform/

This week is our Expert Series and we are bringing on two dynamic female entrepreneurs in the health and wellness space. Females have undoubtedly become a driving force in the growth of CPG brands across the country, many starting their own CPG brands, raising capital, and having successful exits.Ashley Rogers is a serial entrepreneur who started and built the brand Spudsy and raised a Series A and now the CEO of Sprinkles CPG, and founder of Shelfmade, a community for CPG professionals and entrepreneurs.We are also being joined Ashley Kleckner. She has been a sales professional in the CPG arena for nearly 10 years including Impossible Foods (Head of Global Sales) and now at Terviva. This episode is sponsored by Robert Cogan and Powerful Energy Distribution.

On today's episode of The Goats of Growth, we're joined by Rob Merklinger, SVP of Global Sales at JRNI to discuss the key traits that drive sales success—curiosity, teamwork, and effective coaching. Rob shares lessons from his leadership journey, the challenges of first-time management, and the impact of domain expertise in sales. He also dives into the importance of sales enablement, training for new hires, and simplifying sales processes for better results. Tune in to hear Rob's insights on:

http://www.sherylkline.com/blogI had the honor of interviewing Natasha Engan, Senior Vice President of Global Sales at Deltek, and we discussed leading high-performing teams through disruptive times. She emphasized the importance of controlling what you can, such as work ethic, attitude, and communication. Natasha highlighted the need for transparency, trust, and clear communication to build resilience among employees. She also stressed the significance of listening to customers and maintaining trust through honest feedback. Natasha advised leaders to set a positive tone, empower employees, and balance product launches with customer needs. She concluded by urging mindful communication to inspire and support teams effectively.Key take-aways from the interview:0:01:47 Focus on what you can control - your work ethic, attitude, and focus - during disruptive times, rather than worrying about external factors beyond your control.0:02:36 Communicate frequently and transparently with your team to build trust, provide clarity on priorities, and keep them focused on the company's mission and vision.0:04:27 Empower employees at all levels by pushing decision-making down and providing them with the necessary tools and training.0:07:39 Balance product launches and innovation with listening to and addressing customer needs to maintain trust and satisfaction.0:10:17 Tailor your communication to the audience, considering their experience levels, locations, and cultural differences to ensure inclusivity and avoid polarizing topics.0:15:54 Encourage female leaders and marginalized voices to speak up by providing one-on-one support, building alliances, and creating safe spaces like employee resource groups.0:17:24 Set a positive tone for your team by appreciating their efforts, asking questions, and focusing on how you can support them rather than interrogating them.If Natasha's story resonated with you, I'd love to hear yours. Let's connect and explore how you can apply these principles to your leadership journey. Book a call with me today to share your story and take the first step toward fearless leadership.If you're interested in being featured on the Fearless Female Leadership podcast, please email me at info@sherylkline.com.Cheering you on always!- Sheryl

AP correspondent Ed Donahue reports on a sales slump at McDonald's.

In this episode of B2B Sales Trends, Mark Grimwood, Senior Vice President of Global Sales and Distribution Recruitment at Salesforce, joins Harry Kendlbacher to break down what it takes to recruit, develop, and sustain elite sales teams in today's evolving landscape. With 15 years at Salesforce, Mark has witnessed firsthand how sales hiring has shifted from growth at all costs to a more strategic, high-impact approach. He shares how organizations can attract top talent, build resilient sales teams, and navigate the complexities of modern sales recruitment. Key Takeaways: How diversity and adaptability create high-performing sales teams Why intentional hiring is the key to long-term success The role of AI and evolving buyer behavior in reshaping sales strategies The top traits of elite salespeople and how to identify them The shift from “growth at all costs” to sustainable sales recruitment Whether you're a sales leader, recruiter, or sales professional looking to stay ahead, this episode is packed with expert insights from one of the top talent strategists in the industry.

Sean Brophy is the Head of Global Sales at Pigment. Pigment is a business planning tool used by CROs and CFOs at some of the world's largest companies. Under Sean's leadership they doubled their customer base in 2023 and tripled Global ARR. Sean has a history of this kind of head-turning growth in his 20 year history as a sales leader. Today, Sean shares his framework of what it means to be All-In as a leader. This proven framework will help you have elite-level impact as you help engineer the greatest year in your team's history. This is the perfect episode to take in as you start 2025 and work to engineer life-changing years for the people you lead. You can connect with Sean on LinkedIn here. (https://www.linkedin.com/in/seanbrophy1/) You can check out Pigment here. (https://www.pigment.com/) For video excerpts of this and other episodes of the Sales Leadership Podcast, check out Sales Leadership United Here. (https://www.patreon.com/SalesLeadershipUnited)

On this episode of The Medical Alley Podcast, we sit down with Scott Drikakis, VP Global Sales and Marketing of Intricon. Intricon specializes in the manufacture of miniature, wearable medical devices. While a lot of what the company does may be small, the impact of its products is huge. We talk with Scott about his journey to Intricon, the company's dedication to improving patient outcomes through smart design and cutting-edge technology, and more.Send us a message!Follow Medical Alley on social media on LinkedIn, Facebook, X and Instagram.

What if sales success wasn't just about the money? Join us as we challenge this age-old myth with insights from Jim Gannon, SVP of Sales at Sysdig. Discover how autonomy, competition, and a genuine drive to impact the business play pivotal roles in achieving sales excellence. Jim reveals why curiosity and the willingness to learn from peers set top performers apart, shedding light on the motivations that propel seasoned pros and ambitious newcomers alike.The episode further unpacks the essence of team dynamics with a spotlight on recognition and accountability. By celebrating the collective efforts of everyone from sales engineers to onboarding teams, we uncover how fostering an inclusive culture strengthens team cohesion. Jim dives into the balancing act leaders face in maintaining a positive yet accountable environment, emphasizing the critical role of enablement and data-driven insights in recognizing high-performing teams.Leadership and mindset take center stage as Jim shares his experiences leading in Japan, offering valuable lessons on cultural awareness and scalable processes. Explore how a winning attitude, even against fierce competition, can be nurtured within sales teams. From strategies for private companies to tales of overcoming odds in the sports world, this conversation is your playbook for elevating sales performance and leadership prowess. Don't miss Jim's engaging stories and practical advice that promise to inspire and transform.Chapters:(00:00) Busting Sales Myths With Jim Gannon(12:08) Fostering Team Recognition and Accountability(19:05) Enhancing Sales Enablement Through Accountability(28:01) Building a Winning Mindset in Sales(33:51) Enhancing Customer Success in Sales(38:55) Casting a Leadership Shadow(42:53) Cultural Awareness and Training StoriesTakeaways:Sales Motivation Beyond Money: Jim Gannon challenges the common myth that salespeople are primarily driven by monetary incentives. He emphasizes that autonomy, competition, and the desire to impact the business are key motivators. Understanding these can help CROs better tailor their leadership and incentive structures.Curiosity as a Differentiator: Top-performing salespeople often exhibit a strong sense of curiosity and a willingness to learn. CROs should foster an environment that encourages intellectual engagement and peer learning to enhance team performance.Recognition and Accountability: Building a cohesive sales team involves recognizing contributions from all team members, not just those who close deals. CROs should focus on fostering a culture of inclusivity and accountability, which aligns with company values and encourages collective success.Sales Enablement and Data-Driven Coaching: Effective sales enablement requires moving beyond content overload to live training sessions and leveraging tools like Gong for data-driven coaching. CROs should ensure their teams have access to insights that can improve performance and identify areas for development.Building a Winning Mindset: In challenging market conditions, CROs should inspire their teams by sharing stories of underdogs who have succeeded against the odds. This helps instill confidence and drive, encouraging teams to execute the basics with excellence.Cultural Awareness in Global Leadership: For CROs overseeing international teams, understanding cultural nuances is crucial. Jim's experiences in Japan highlight the importance of cultural sensitivity and the concept of a "leadership shadow" in global contexts.Leveraging Competitive Spirit: Salespeople who thrive often enjoy the challenge of competing against larger, better-branded competitors. CROs can harness this competitive spirit by encouraging strategies that focus on differentiation and value delivery.Balancing Inspirational Leadership with Accountability: Jim emphasizes the need for CROs to balance inspirational leadership with creating a culture of accountability. This involves setting high standards while motivating teams to achieve them through clear, consistent expectations and support.Ways to Tune In:Spotify: https://open.spotify.com/show/0Yb1wPzUxyrfR0Dx35ym1A Apple Podcasts: https://podcasts.apple.com/us/podcast/coach2scale-how-modern-leaders-build-a-coaching-culture/id1699901434 Google Podcasts: https://podcasts.google.com/feed/aHR0cHM6Ly9mZWVkcy50cmFuc2lzdG9yLmZtL2NvYWNoMnNjYWxlLWhvdy1tb2Rlcm4tbGVhZGVycy1idWlsZC1hLWNvYWNoaW5nLWN1bHR1cmU Amazon Music: https://music.amazon.com/podcasts/fd188af6-7c17-4b2e-a0b2-196ecd6fdf77 Podchaser: https://www.podchaser.com/podcasts/coach2scale-how-modern-leaders-5419703 YouTube: https://www.youtube.com/@Coach2Scale CoachEm™ is the first Coaching Execution Platform that integrates deep learning technology to proactively analyze patterns, highlight the "why" behind the data with root causes, and identify the actions that will ultimately improve business results going forward.  These practical coaching recommendations for managers will help their teams drive more deals, bigger deals, faster deals and loyal customers. Built with decades of go-to-market experience, world-renowned data scientists and advanced causal AI/ML technology, CoachEm™ leverages your existing tech stack to increase rep productivity, increase retention, and replicate best practices across your team.Learn more at coachem.io

The digital data ecosystem is constantly evolving and changing as new data sets become available and brands work to connect the dots between each piece of the ecosystem. The important element for brands is learning how to navigate the complexity, break down silos in their organizations and turn insights into action at every step on the consumer journey. This is an audio rebroadcast of a webinar focused on just that, led by Lauren Livak Gilbert, with guest experts Tim Caggiano, Head of eCommerce Reporting & Analytics at Nestle, Salim Bachatene, SVP Global Sales, Ecommerce at NielsenIQ, and Michael Nunes, Director of Product Strategy & Operations at Pacvue.

- Tesla Global Sales Down… - …But Up Strong in China - GM Sales Sink in China, But NEVs Up Strong - U.S. Car Sales Highest Since 2019 - Biden To Block Nippon From Acquiring U.S. Steel - More EVs Lose U.S. Sales Subsidies - Some Models Gain Access to EV Credit - Hindenburg Accuses Carvana Of Shady Accounting - Pony.ai Expands AV Service to Hong Kong Airport - Oxa Tests AVs At Heathrow Airport - IndyCar Going with Aluminum Wheels

- Tesla Global Sales Down… - …But Up Strong in China - GM Sales Sink in China, But NEVs Up Strong - U.S. Car Sales Highest Since 2019 - Biden To Block Nippon From Acquiring U.S. Steel - More EVs Lose U.S. Sales Subsidies - Some Models Gain Access to EV Credit - Hindenburg Accuses Carvana Of Shady Accounting - Pony.ai Expands AV Service to Hong Kong Airport - Oxa Tests AVs At Heathrow Airport - IndyCar Going with Aluminum Wheels

Jan. 2, 2025 | BYD sets global sales record while Tesla falls; CES preview by Automotive News

Send us a textThis episode's guests are Stefan Guelpen, Head of Global Sales at Saris Cycling Group, Darren Snyder, Director of Product for Cycling, and Chris Bauch, Director of Product for Infrastructure, to explore Saris's mission, dedication to retailers, and exciting new innovations in racks, trainers, and storage solutions.The conversation shares strategies for retailers to increase sales, showcases Saris's best-selling racks and trainers, and discusses the brand's goal of supporting dealers with training and product insights. Listen in for a sneak peek at upcoming product tech and Saris's plans for the CABDA show. Support the show

Join us on the Life Science Success podcast as we dive into the world of clinical trial innovation with Richie McCann, Head of Global Sales for Site Payments at Greenphire. Discover how this pioneering company is transforming financial management and patient support in global clinical trials. In this episode, we explore: • Greenphire's mission and impact on the clinical trial industry • Innovative solutions for streamlining trial processes • Balancing technology with participant experience • The future of financial management in clinical research. Don't miss this insightful conversation on the cutting edge of life sciences.    00:00 Introduction to Life Science Success Podcast 00:43 Sponsor Message: Bullpen 01:18 Guest Introduction: Richie McCann 01:51 Richie McCann's Journey to Greenfire 03:37 Greenphire's Role in Clinical Trials 04:16 Importance of People in Career Transitions 06:25 Greenphire's Financial Management Solutions 10:09 Challenges in Clinical Trial Payments 22:10 Future Innovations at Greenphire 31:01 Leadership and Personal Insights 41:08 Conclusion and Podcast Details

ACTIONABLE TAKEAWAYS: Uncover what's not working: Use varied questions in one-on-ones, like “If you had a magic wand, what would you change?” or “Where have we let you down in the sales cycle?” to surface actionable feedback. Run radical candor sessions: Gather reps for skip-level feedback on their manager. Facilitate discussions on what the manager should keep, stop, or start doing, and provide actionable feedback to the manager for growth. Stay connected with the team: Conduct regular skip-level meetings, whether quarterly one-on-ones or group discussions, to maintain trust and understand team challenges directly. Lead with strategic priorities: Focus on 2-3 key quarterly initiatives, like improving prospecting systems or revamping coaching processes, to drive long-term business impact beyond daily operations. STEPHANIE'S PATH TO PRESIDENT'S CLUB: VP of Global Sales at PandaDoc Chief Revenue Officer at Sprig Chief Revenue Officer at FlowHub VP of Sales, SMB at Glassdoor RESOURCES DISCUSSED: Join our weekly newsletter Things you can steal

Hey CX Nation,In this week's episode of The CXChronicles Podcast #251 we welcomed Vinod Muthukrishnan, VP & COO at Webex by Cisco based in the San Francisco Bay Area, CA. Vinod leads all go-to-market activities, including strategic communications, marketing and partner & sales enablement. He was previously Co-Founder/CEO of CloudCherry, a customer experience management company, which was acquired by Cisco in October 2019.Prior to that he spent seven years at sea as a First Officer before running Global Sales at Market Simplified. Based in the Bay Area, Vinod enjoys cricket and expanding his library of leadership and P.G. Wodehouse books.In this episode, Vinod and Adrian chat through the Four CX Pillars: Team, Tools, Process & Feedback. Plus share some of the ideas that his team at Webex by Cisco think through on a daily basis to build world class customer & employee experiences. **Episode #251 Highlight Reel:**1. How time in the Merchant Navy led to a career in entrepreneurship  2. Building CloudCherry & being acquired by Cisco  3. The shift of contact centers from cost to revenue centers 4. Why understanding your customer journey is paramount 5. Foundation for building a world class tech-stack  Click here to learn more about Vinod MuthukrishnanClick here to learn more about Webex by CiscoClick here to get in touch with WebexHuge thanks to Vinod for coming on The CXChronicles Podcast and featuring his work and efforts in pushing the customer experience & customer success space into the future.If you enjoy The CXChronicles Podcast, stop by your favorite podcast player hit the follow button and leave us a review today.For our Spotify friends, make sure you are following CXC & please leave a 5 star review so we can find new listeners & members of our community.For our Apple friends, same deal -- follow CXCP and leave us a review letting folks know why you love our customer focused content.You know what would be even better?Go tell one of your friends or teammates about CXC's content,  our strategic partners (Hubspot, Intercom, Zendesk, & Freshworks) + they can learn more about our CX/CS/RevOps managed services & please invite them to join the CX Nation!Are you looking to learn more about the world of Customer Experience, Customer Success & Revenue Operations?Click here to grab a copy of my book "The Four CX Pillars To Grow Your Business Now" available on Amazon or the CXC website.For you non-readers, go check out the CXChronicles Youtube channel to see our customer & employee focused business content. Reach Out To CXC Today!Support the showContact CXChronicles Today Tweet us @cxchronicles Check out our Instagram @cxchronicles Click here to checkout the CXC website Email us at info@cxchronicles.com Remember To Make Happiness A Habit!!

This episode features a live audience conversation at The Vine Club in Atlanta with Luke Marquis, the Global Sales Manager for Mollydooker Wines. Luke is the son of Sarah Marquis, the Owner and Chief Winemaker, and he is responsible for the US market as part of the winery's sales team. He is also the real-life "Blue Eyed Boy", which is one of Mollydooker's successful Shiraz labels. His work involves driving sales and building relationships with their customers all around the world. Established in 2005, the name Mollydooker is Aussie slang for a left-handed person, which Luke says is a very fitting choice given their unique practices, their quirky labels, and essentially a left-handed approach to the wine-making journey. You'll hear how they started this brand with only $17 in their pockets, but now, a portion of their proceeds are directed towards supporting communities both locally and internationally through their ‘Sip It Forward' program. As a female-owned business, Mollydooker's passion for empowering women has also led them to their charity called Mercy Multiplied USA, which mentors and creates a safe place for victims of abuse. You can learn more about the Mollydooker porfolio by visiting www.mollydookerwines.com and you can follow their adventures @mollydookerwines on Instagram. Recorded LIVE at Vine Club on October 28, 2024 with generous support from Mollydooker and Winebow. --- Support this podcast: https://podcasters.spotify.com/pod/show/acorkintheroad/support

Dan Fougere is one of the most successful sales leaders of the last decade. Most recently, Dan was Chief Revenue Officer for Datadog, growing revenues from $60 million to $1BN ARR. Before Datadog, Dan was Head of Global Sales at Medallia where he created the Mediallia sales playbook. In addition, Dan is also a minority owner of the New York Yankees.  In Today's Episode with Dan Fougere:  1. Lessons Scaling Sales to $1BN in ARR at Datadog: What did Datadog not do that Dan wishes they had of done? What did they not do that Dan wishes they had done? What does Dan know about scaling sales to $1BN in ARR that he wishes he had known at the beginning? What stage of the scaling process was hardest? Why? 2. How to Hire the Best Sales Team: What are the top signals of the best sales candidates? How does Dan structure the interview process for new candidates? How does Dan use tasks and take-home assignments to test candidates? What does Dan think of hiring panels? What are the biggest hiring mistakes Dan has made? What did he learn? 3. Discounting, Logos and Deal Reviews: Is discounting always wrong? How should sales leaders use it? How important is the quality of logo in the early days vs revenue in the door? What is the right way to structure deal reviews? What makes good vs great? Is outbound dead in 2024? Advice to founders on outbound?  

In this episode, we're heading to Barcelona for HPE Discover 2024, the second HPE Discover of 2024 following Las Vegas in June. Once again we'll be breaking down HPE President and CEO Antonio Neri's multimedia keynote – networking, cooling, storage, HPC, Ops and – of course – AI all featured throughout. So what does it mean for the future of tech? Joining us to offer his thoughts is Clesmie Burden, HPE Chief of Staff for Global Sales.This is Technology Now, a weekly show from Hewlett Packard Enterprise. Every week we look at a story that's been making headlines, take a look at the technology behind it, and explain why it matters to organizations and what we can learn from it.  About this week's guest: https://www.linkedin.com/in/clesmieburden/ Sources and statistics cited in this episode: Watch Antonio's keynote on-demand: https://www.hpe.com/us/en/discover-more-network.html More from HPE Discover Barcelona 2024: https://www.hpe.com/us/en/discover/barcelona.html

In this episode, we're heading to Barcelona for HPE Discover 2024, the second HPE Discover of 2024 following Las Vegas in June. Once again we'll be breaking down HPE President and CEO Antonio Neri's multimedia keynote – networking, cooling, storage, HPC, Ops and – of course – AI all featured throughout. So what does it mean for the future of tech? Joining us to offer his thoughts is Clesmie Burden, HPE Chief of Staff for Global Sales.This is Technology Now, a weekly show from Hewlett Packard Enterprise. Every week we look at a story that's been making headlines, take a look at the technology behind it, and explain why it matters to organizations and what we can learn from it.  About this week's guest: https://www.linkedin.com/in/clesmieburden/ Sources and statistics cited in this episode: Watch Antonio's keynote on-demand: https://www.hpe.com/us/en/discover-more-network.html More from HPE Discover Barcelona 2024: https://www.hpe.com/us/en/discover/barcelona.html

Summary:  Every industry has its trailblazers, but true innovation goes beyond just patents and profits. Today's guest understands that collaboration and flexibility aren't just ideals—they're essential to creating safer, smarter technologies that drive progress across an entire ecosystem. Frantz Saintellemy is the CEO of LeddarTech, an automotive ADAS and autonomous driving software company, trading under the symbol LDTC. As an engineer, innovator, and internationally recognized expert in advanced technology, Frantz brings over 25 years of experience in the electronics and automotive sectors. Frantz is the co-founder of Groupe 3737, an incubator and innovation hub, and previously served as VP and General Manager of the Automotive and Industrial Division at Integrated Device Technology. His remarkable career includes roles as President and Executive VP of Global Sales and Marketing at ZMDI AG, a global supplier of automotive and industrial sensor solutions, and as CTO and Corporate VP of Technical Marketing and Advanced Engineering at Future Electronics. A graduate of the MIT Sloan Engineering Fellows Program on Innovations and Global Leadership with a degree in electrical engineering from Northeastern and an MBA from McGill, Frantz's expertise has a firm academic foundation. And, in 2021, he was appointed Chancellor of the University of Montreal, underscoring his commitment to both innovation and education. In this episode, we explore LeddarTech's approach to innovation and IP, how LeddarTech's technology is differentiated, and what the future of autonomous driving looks like for all of us.  Highlights:LeddarTech's background and how their software works (3:32)Common automobile safety problems and what software can do to help (7:46)LeddarTech's target audience (10:52)How LeddarTech protects their software innovations through IP (14:00)Frantz's perspective on market competition (15:52)AI incorporation and current software developments (19:06)Common misconceptions about ADAS safety systems (20:40)Frantz's outlook on short-term developments in automotive technology (22:20)Future goals for LeddarTech (25:04) Links:Frantz Saintellemy on LinkedInLeddarTech on LinkedInLeddarTech WebsiteICR LinkedIn ICR TwitterICR Website Feedback:If you have questions about the show, or have a topic in mind you'd like discussed in future episodes, email our producer, marion@lowerstreet.co.

We are thrilled to welcome back Irish entrepreneur Gary Lavin, the founder of VITHIT Drinks. VITHIT is brand that's seen incredible growth in recent years, establishing itself as a leader in the vitamin water in the UK and Ireland. With an £80 million run-rate in 2025, and multiple international markets, VITHIT is now a global player to be reckoned with.But, like so many others, the real story here lies in founder Gary's relentless journey - one that that transformed a small idea into a business that knocked global brands such as Vitamin Water from off their perch in the UK, in the space of just a few years.And Gary Lavin isn't just a guest; he's one of Fiona's oldest friends in business. He joins us to share his story of resilience, taking on industry giants, navigating new markets, and building a brand with a laser focus on innovation and grit.And if you're interested in hearing more, we've just re-released our first interview with Gary from four years ago as a companion to this episode. So, if you're listening now, consider this episode, part two of the VITHIT story! LINK PART ONE If this episode inspires you to think about new ways to drive business growth, PLEASE click FOLLOW or SUBSCRIBE and leave a review. You don't want to miss the next episode, in which Fiona Fitz talks with another successful founder of a challenger brand who shares more valuable insights into driving growth. Plus, your small gesture will be truly appreciated.Useful links:WebsiteGary's LinkedInVITHIT LinkedInInstagramFacebookBy the way, if you're listening to this on Spotify, you'll find a place where it says ASK A QUESTION. You can ask Fiona a question, and she will be able to answer you. So, if you have any questions about this episode or anything you thought helpful, please let Fiona know!Please don't hesitate to join our Brand Growth Heroes community to keep learning from the founders of challenger brands who are thinking differently about growth.Follow us across our socials: Brand Growth Heroes on LinkedIn, Facebook, Instagram and X.Sign up for the latest news and information on the Brand Growth Heroes Mini MBA here.Thanks to my Sound Engineer, Gyp Buggane, Ballagroove.com and podcast producer/content creator, Kathryn Watts, Social KEWS.

Featured Guest: Mike Donohue, SVP of Global Sales at Gupshup | The Future of Customer Engagement, Conversational AI “The world is moving towards conversational engagement, where AI and messaging apps are transforming the customer experience.” – Mike Donohue Conversational AI and messaging platforms are revolutionizing the way businesses connect with customers. This change is driving ... Read more The post EP 176 | The Future of Customer Engagement with Conversational AI | Gupshup and Mike Donohue appeared first on KazSource.

  Are you ready for the unexpected twist in the world of sales coaching? Get ready to be surprised by an unconventional approach to overcoming objections. Stay tuned for the big reveal that will change the way you think about coaching sales teams. Find out the surprising insight that will revolutionize your sales leadership. If you're feeling frustrated with your sales team's performance and struggling to hit quotas, then you are not alone! Sales leaders often face the challenge of coaching their teams to overcome objections, but traditional methods may not be yielding the desired results. It's time to shake things up and find a new approach to drive success. Don't miss out on this game-changing revelation! Mastering Objection Handling Effective objection handling is crucial in sales, requiring sales teams to navigate challenges and turn objections into opportunities. By mastering objection handling, sales reps can build trust with prospects and guide them towards making informed decisions. Coaching sales teams to overcome objections is a key aspect of driving successful sales outcomes. This is Jon Freeman's story: Jon Freeman's entrance into the world of sales was anything but planned. Despite initially pursuing a career in data processing, he found himself immersed in technology and sales. It was through this unexpected journey that Jon discovered his passion for helping people navigate the complexities of decision-making. His personal evolution from a hesitant salesperson to someone who now thrives in the sales environment provides a unique foundation for coaching others to overcome objections. Jon's story is one of unexpected turns and valuable insights, offering a relatable narrative for sales leaders looking to guide and empower their teams to excel in handling objections and driving sales performance. In this episode of The Modern Selling Podcast, Mario Martinez Jr. sits down with Jon Freeman, the Vice President of Global Sales at Innerspace.io, to dive into the intricacies of coaching sales teams to overcome objections. Jon's journey from data processing to sales provides a unique perspective on understanding objections and guiding sales teams through their individual paths. He emphasizes the importance of empathizing with prospects, leveraging the Socratic method for effective coaching, and cultivating strong listening skills within sales teams. Throughout the discussion, Jon's practical advice and insights underscore the value of personalized coaching approaches and empathetic listening skills. His emphasis on the human element of sales and ethical business practices makes this episode a valuable resource for sales leaders and professionals aiming to enhance their sales strategies and team performance. With relatable anecdotes and expertise, Jon's conversation with Mario Martinez Jr. offers a fresh perspective on navigating objections and fostering meaningful sales conversations, making it a must-listen for sales leaders looking to elevate their team's objection handling skills. Your customer is more comfortable not making a decision, even when that decision is better for them. Your job is to help them cross that chasm or jump across that fence. - Jon Freeman This week's special guest is Jon Freeman Jon Freeman, the vice president of global sales at Innerspace.io, brings a refreshing blend of accidental sales experience and strategic leadership to the table. With a background in technology and a career that spans industry giants like Novell and Intel, Jon's journey from reluctant salesperson to sales management offers a unique perspective on coaching sales teams to overcome objections. His approachable demeanor and deep understanding of complex B2B sales make him a valuable resource for sales leaders looking to elevate their teams' objection-handling skills. Jon's ability to blend practical wisdom with a touch of humor creates an engaging and relatable narrative that resonates with sales professionals seeking to navigate the challenges of objection coaching. In this episode, you will be able to: Master objection handling techniques to close more sales and boost team performance. Cultivate lasting customer connections that drive loyalty and repeat business. Navigate the fine line between managing a team and being a successful salesperson. Leverage cutting-edge technology to supercharge your sales approach and stay ahead of the competition. Embrace integrity as the cornerstone of successful and sustainable sales relationships.   The key moments in this episode are: 00:00:00 - Overcoming Objections in Sales Coaching 00:01:38 - Jon's Background and Innerspace.io 00:06:45 - Juicy Personal Story 00:09:56 - Coaching Sales Teams to Overcome Objections 00:13:33 - Practical Strategies for Sales Coaching 00:14:37 - Importance of Sales Guide and FAQ Document 00:15:26 - Dealing with Objections and Rejections 00:17:32 - Identifying Ideal Customers 00:20:23 - Testing and Iterating in Sales 00:25:49 - Selling New and Innovative Solutions 00:28:16 - The turning point in sales and statistics 00:33:24 - Importance of emotion in sales 00:35:09 - Building long-term relationships 00:36:56 - Balancing quotas and relationships 00:40:36 - Focus on the customer 00:41:33 - Challenges in Enterprise Sales 00:42:00 - Measuring Sales Team Performance 00:43:31 - Industry-Specific KPIs 00:44:15 - Tracking KPIs 00:45:04 - Connecting with Jon Timestamped summary of this episode: 00:00:00 - Overcoming Objections in Sales Coaching Jon discusses the challenge of coaching sales teams to overcome objections and emphasizes the importance of understanding individual mental maps and using the Socratic method to help sales reps navigate objections effectively. 00:01:38 - Jon's Background and Innerspace.io Jon shares his accidental journey into sales and introduces Innerspace.io, a company specializing in locationing using existing wifi systems to solve organizational challenges and improve productivity. 00:06:45 - Juicy Personal Story Jon reveals his background as a figure skater and being invited to the first U.S. luge team, highlighting his early competitive spirit and the decision not to pursue the opportunity due to family attachment. 00:09:56 - Coaching Sales Teams to Overcome Objections Jon emphasizes the need for sales leaders to understand and respect individual sales reps' unique mental maps, use the Socratic method, and focus on the prospect's point of view to effectively coach them in overcoming objections. 00:13:33 - Practical Strategies for Sales Coaching Jon provides practical strategies for sales coaching, including creating a list of common questions and answers, leveraging the knowledge of top sales reps, and encouraging active listening and empathy to understand the prospect's perspective. 00:14:37 - Importance of Sales Guide and FAQ Document Jon emphasizes the importance of including a QA document in the sales guide for coaching sales reps. He also highlights the misconception CEOs have about the sales guide. 00:15:26 - Dealing with Objections and Rejections Jon shares a humorous yet frustrating experience of facing objections and rejections, including an instance where a prospect responded with a rude message. Mario empathizes with the challenges of handling such situations. 00:17:32 - Identifying Ideal Customers The discussion shifts to the importance of not wasting time on "dumb" customers and using judgment to recognize unproductive interactions. Jon emphasizes the need to recognize when to give up on certain prospects. 00:20:23 - Testing and Iterating in Sales Jon draws insights from statistics and marketing courses, highlighting the significance of testing, especially when selling a new product or targeting a new audience. He stresses the need for continuous iteration and adaptation in the sales process. 00:25:49 - Selling New and Innovative Solutions Jon shares his experience of selling new, innovative solutions and highlights the unique skill set required for such sales. He advises managers to carefully select sales reps for selling new products and emphasizes the importance of early adoption in such scenarios. 00:28:16 - The turning point in sales and statistics Mario shares his experience of struggling in statistics and how it led him to realize his path in sales. He also talks about the importance of perseverance and seeking help when facing challenges. 00:33:24 - Importance of emotion in sales Jon emphasizes the significance of conveying genuine care and emotion in sales interactions. He discusses the impact of sincerity and emotional connection on customer relationships and decision-making. 00:35:09 - Building long-term relationships Mario reflects on the importance of building long-term relationships with clients, highlighting the lasting impact of genuine appreciation and maintaining contact with individuals, even beyond immediate sales transactions. 00:36:56 - Balancing quotas and relationships Jon discusses the balance between meeting sales quotas and building long-term relationships with clients. He underscores the importance of integrity, efficiency, and assertiveness in sales interactions, while also prioritizing long-term value and connections. 00:40:36 - Focus on the customer The conversation concludes with a focus on prioritizing the customer and recognizing the significance of understanding the sales cycle. Mario emphasizes the need to align sales efforts with addressing customer needs, while Jon highlights the role of prospecting, engagement, and problem-solving in sales leadership. 00:41:33 - Challenges in Enterprise Sales Jon discusses the challenges of selling to large enterprise customers, highlighting the lengthy sales process and the complexity of B2B sales. He questions the effectiveness of current sales metrics in this environment. 00:42:00 - Measuring Sales Team Performance Jon emphasizes the importance of tailoring metrics to the experience level and situation of sales reps. He suggests measuring prospecting for new reps and various funnel stages for different types of sales. 00:43:31 - Industry-Specific KPIs Jon stresses the importance of industry-specific KPIs, such as measuring contacts in a company for big ticket items or tracking funnel stages for single transaction sales. He advocates for competition and coaching based on KPI performance. 00:44:15 - Tracking KPIs Jon advocates for tracking as many KPIs as possible and ensuring transparency with reps. He advises using dashboards and discussing KPIs in weekly calls. Jon also emphasizes the need to promote good behavior and take responsibility for underperforming reps. 00:45:04 - Connecting with Jon Jon shares his contact information and willingness to connect with sales professionals. He encourages personalized connection requests and emphasizes the importance of reaching out with a clear purpose. Winning Customer Loyalty Building strong relationships with clients is essential for long-term success in sales, as loyal customers are more likely to make repeat purchases and recommend your business to others. Overcoming objections through effective coaching helps to establish trust and credibility with customers, ultimately winning their loyalty. Sales leaders must focus on coaching their teams to prioritize customer relationships over short-term gains. Leading vs. Selling Sales coaching should emphasize the importance of leading prospects through the sales process rather than simply focusing on making a sale. By guiding prospects with empathy and understanding, sales teams can create meaningful interactions that lead to conversions. Coaching sales reps to adopt a leadership mindset helps them build rapport, address objections, and ultimately close more deals. The resources mentioned in this episode are: Connect with Jon Freeman on LinkedIn and mention that you heard him on the Modern Selling podcast with Mario Martinez Jr. to establish a personalized connection request. Check out Jon Freeman's Twitter profile and follow him for valuable insights and updates on sales and sales management. If you're interested in reaching out to Jon Freeman, make sure to personalize your connection request on LinkedIn and mention whether you liked or hated the movie Megalopolis. Download FlyMSG at flymsg.io for free to save 20 hours or more in a month and increase your productivity with a free text expander and personal writing assistant. Watch the movie The Graduate for a classic coming-of-age story and immerse yourself in the timeless tale that Jon Freeman enjoys.

Tom Montag, CEO of Rubicon Carbon, joins us to discuss the world of carbon credits. Tom has had an illustrious career, previously serving as Chief Operating Officer at Bank of America, President of Global Banking and Markets, and a member of the executive management team. He joined Merrill Lynch as Executive Vice President and Head of Global Sales and Trading in 2008, just before its merger with Bank of America. Before that, he was with Goldman Sachs, co-heading the Global Securities Business and serving on its management committee. He currently serves on the board of directors of Goldman Sachs Group Inc. and is a board member of Northwestern University, NYU Langone Medical Center, the Hispanic Federation, Deschutes Land Trust, and the Japan Society. He is also a former BlackRock board member.In this episode, we dive into why, after such an accomplished career, Tom chose to dedicate his next chapter to carbon markets. We have a fascinating conversation about the current state of voluntary carbon markets and how Tom views them in relation to the financial services industry when he started his career in the 1980s. We explore why carbon credits matter, the circumstances under which companies should use them, and the origin of Rubicon Carbon, including the role of TPG's Rise Fund. Tom also discusses Rubicon's approach to bundled credit offerings and addresses some of the trust challenges facing the carbon markets today, as well as where he believes they are headed.In this episode, we cover: [2:19] Tom's financial background and career pathway to Rubicon [5:21] The state of the voluntary carbon market, including its size and growth potential[7:41] Parallels between the early derivatives market and the current carbon markets[11:41] Challenges around additionality, financial hedging, and trust in the carbon markets[13:41] An overview of Rubicon Carbon[20:55] Regulatory and compliance considerations around carbon markets[26:30] The need for more standardization and risk adjustment in the VCM[33:44] Examples of Rubicon Carbon's projects and partnerships[36:08] Role of oil and gas in the future of VCM[40:12] Bull and bear cases for the future of carbon marketsEpisode recorded on Aug 22, 2024 (Published on Nov 11, 2024) Stay Connected with MCJ:Cody Simms on LinkedIn | XVisit mcj.vcSubscribe to the MCJ NewsletterEnjoyed this episode? Please leave us a review! Share feedback or suggest future topics and guests at info@mcj.vc.

Are you leading like a shepherd or simply managing tasks? Join Steve Hong, VP of Global Sales and Marketing at Lorex, as he explores this question and shares his journey from early lessons in his family's store to shaping teams at the forefront of tech. Steve discusses how trust, adaptability, and focusing on team strengths are essential for today's leaders. He also addresses the rise of AI and the importance of taking thoughtful risks in a fast-evolving world.Expect actionable insights on building trust, maximizing team potential, and confidently navigating rapid change. Ready to lead with vision and purpose? Listen to the full episode to find out how.Building Foundations in Early LifeCashier to Leader: Steve's family store taught him a work ethic early on.Embracing Professionalism: His father's advice shaped his professional approachLearning Adaptability: These formative experiences built his leadership foundationTransitioning into LeadershipTeam Focus: He found joy in helping team members thriveSelf-Driven Growth: Leadership development often comes through trial and errorLeveraging Strengths: He discovered focusing on team strengths yields better resultsDefining Trust and Its Role in LeadershipTrust as Two-Way Street: Trust requires transparency and commitmentApplying the “Know-Do-Teach” Model: Steve stresses the importance of knowing, acting, teaching, and evaluatingCollaboration is Key: He fosters a collaborative “in this together” mindsetStaying Relevant in a Fast-Paced WorldContinuous Learning: Leaders need to engage with fresh ideas from their teamsCross-Generational Insight: Diverse team perspectives drive agilityTransparency with Purpose: Share information wisely based on contextPreparing for the Future of LeadershipAI and Innovation: Leaders should embrace AI for future growthCalculated Risk-Taking: Taking risks is essential to keep pace with changeCommitment to Learning: Leaders must stay curious and forward-thinkingKey Quotes:"True leadership is walking beside your team and earning their trust." – Steve Hong"It's not just about the return on investment—it's the return on the individual." – Denis GianoutsosThe 10 Proven Ways to Lead and Thrive in Today's World Executive Guide Featuring 10 Key Themes and 42 Strategic Insights from Worldwide Leaders https://crm.leadingchangepartners.com/10-ways-to-lead Connect with Steve:LinkedIn: https://www.linkedin.com/in/steve-sm-hong/Website: https://www.lorex.com/Connect with Denis:Email: denis@leadingchangepartners.comWebsite: www.LeadingChangePartners.com Facebook: https://www.facebook.com/denisgianoutsos LinkedIn: https://www.linkedin.com/in/denisgianoutsos/ Instagram:

Great leaders serve their teams, not the other way around.In this episode of Reveal, host Dana Feldman chats with Adam Carr, Head of Global Sales at Miro. Adam shares his journey from a solopreneur to leading a global sales team of over 300 people across 12 offices.Drawing from his own experience, Adam discusses how to effectively lead teams by building trust and encouraging a culture of experimentation. He also offers advice on advancing your career by making intentional moves that make you a well-rounded leader. At its core, leadership is about elevating others and driving results with purpose.

In today's episode, I sit down with Deb McClure, Vice President of Global Sales at Dropbox, to discuss her remarkable journey in sales leadership. With over 25 years in the technology sector, Deb shares how her path began in finance but quickly pivoted to sales, where she discovered her passion for problem-solving and leadership. We explore the importance of staying true to yourself, putting the customer first, and the balance between tenacity and knowing when to pivot. Deb also touches on the role of AI in sales and the necessity of maintaining the personal connection that drives successful relationships. Learn more about your ad choices. Visit megaphone.fm/adchoices