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In this episode, we sit down with Myisha Moore, founder of Saint Enzo — a luxury modern Lambrusco designed to rival Champagne in quality and sophistication. Launched in August 2025, Saint Enzo's first release sold out within minutes online. Retailing at $80, the wine is produced entirely in Italy using 100% organic Lambrusco Grasparossa, with zero additives or cellar manipulation — challenging outdated perceptions of Lambrusco and restoring it to its historic prestige. Myisha, a brand management leader with experience across Nike, BlackRock, Ferrari, and Christian Louboutin, identified a white space in the wine and celebration market. Partnering with Armon Moore — a Creative Director with experience spanning Bentley, Bevel, and global luxury wine markets — the duo spent six years developing a product intentionally designed for modern connection and elevated celebration. In this conversation, we discuss: • Repositioning misunderstood categories as aspirational • From personal observation to market opportunity • Six years of vineyard visits and producer partnerships • The intersection of design, strategy, and luxury • Building a brand ecosystem rooted in joy and cultural relevance Saint Enzo is more than wine — it's a reframe of celebration itself. Subscribe, leave a review, and share this episode with someone who appreciates bold branding, luxury innovation, and visionary founders. #LuxuryWine #FounderStory #BrandStrategy #WineIndustry #Entrepreneurship saintenzo.com
I watched Home Alone and suddenly started hearing the theme tune everywhere. I thought I was going insane. But Tom Bowden-Green and Luan Wise explained that I actually fell for a fairly well-known bias. A bias you've almost certainly experienced as well. --- Come to Uplift Live: https://uplift-live.com/ (Use code NUDGE to get £50 off) Tom and Luan's book: https://amzn.to/49aZnh3 Unlock the Nudge Vaults: https://www.nudgepodcast.com/vaults Join 10,428 readers of my newsletter: https://www.nudgepodcast.com/mailing-list Connect on LinkedIn: https://www.linkedin.com/in/phill-agnew/ --- Today's sources: Costello, J. P., Garvey, A. M., Germann, F., & Wilkie, J. E. B. (2024). The Uptrend Effect: Encouraging healthy behaviors through greater inferred normativity. Journal of Marketing Research, 61(1), 110–127. Cruz, R. E., Leonhardt, J. M., & Pezzuti, T. (2017). Second person pronouns enhance consumer involvement and brand attitude. Journal of Interactive Marketing, 39(1), 104–116. Khan, U., & Dhar, R. (2006). Licensing effect in consumer choice. Journal of Marketing Research, 43(2), 259–266. Lim, S., van Osselaer, S. M., Goodman, J. K., Fuchs, C., & Schreier, M. (2024). The Starbucks effect: When name-based order identification increases customers' store preference and service satisfaction. Journal of Retailing, 100(2), 316–329. Sahni, N. S., Wheeler, S. C., & Chintagunta, P. (2018). Personalization in email marketing: The role of noninformative advertising content. Marketing Science, 37(2), 236–258. Van Boven, L., Dunning, D., & Loewenstein, G. (2000). Egocentric empathy gaps between owners and buyers: Misperceptions of the endowment effect. Journal of Personality and Social Psychology, 79(1), 66–76. van der Meulen, M. (2022). Are we indeed so illuded? Recency and frequency illusions in Dutch prescriptivism. Languages, 7(1), 42. Zwicky, A. (2006). Why are we so illuded. Retrieved from https://web.stanford.edu/~zwicky/LSA07illude.abst.pdf
What seems mundane today—walking into a supermarket, picking up goods, and paying at a checkout—was once a radical experiment. In our latest New Books Network episode, I speak with Andrew Godley about The Making of the Modern Supermarkett: Self-Service Adoption in British Food Retailing, 1950-1975 (Oxford UP, 2025), co-authored with Bridget Salmon, former archivist at J. Sainsbury plc. This is a book about far more than shopping. It is a history of technology, management, urban planning, consumer behaviour, and how everyday routines were quietly transformed in post-war Britain. Drawing on rare corporate archives, Godley and Salmon reveal how supermarkets were not inevitable but carefully designed organisations shaped by strategic choices, technological constraints, and shifting consumer expectations. In the conversation, we explore how self-service reshaped labour and productivity, why Sainsbury's distinctive commitment to fresh meat helped define the one-stop supermarket, and how planning initiatives such as the New Towns and Abercrombie's vision for London influenced retail geography. We also discuss early experiments with computerised ordering, the limits of technological modernisation, and what Sainsbury's story can—and cannot—tell us about the wider evolution of retailing in Britain and Europe. Finally, Andrew reflects on the surprises hidden in corporate archives and what the history of supermarkets can teach us about today's transformations—from online grocery shopping to automated checkouts. If you have ever wondered how the modern supermarket came to be—and what it reveals about capitalism, technology, and everyday life—this episode is for you. Learn more about your ad choices. Visit megaphone.fm/adchoices Support our show by becoming a premium member! https://newbooksnetwork.supportingcast.fm/new-books-network
What seems mundane today—walking into a supermarket, picking up goods, and paying at a checkout—was once a radical experiment. In our latest New Books Network episode, I speak with Andrew Godley about The Making of the Modern Supermarkett: Self-Service Adoption in British Food Retailing, 1950-1975 (Oxford UP, 2025), co-authored with Bridget Salmon, former archivist at J. Sainsbury plc. This is a book about far more than shopping. It is a history of technology, management, urban planning, consumer behaviour, and how everyday routines were quietly transformed in post-war Britain. Drawing on rare corporate archives, Godley and Salmon reveal how supermarkets were not inevitable but carefully designed organisations shaped by strategic choices, technological constraints, and shifting consumer expectations. In the conversation, we explore how self-service reshaped labour and productivity, why Sainsbury's distinctive commitment to fresh meat helped define the one-stop supermarket, and how planning initiatives such as the New Towns and Abercrombie's vision for London influenced retail geography. We also discuss early experiments with computerised ordering, the limits of technological modernisation, and what Sainsbury's story can—and cannot—tell us about the wider evolution of retailing in Britain and Europe. Finally, Andrew reflects on the surprises hidden in corporate archives and what the history of supermarkets can teach us about today's transformations—from online grocery shopping to automated checkouts. If you have ever wondered how the modern supermarket came to be—and what it reveals about capitalism, technology, and everyday life—this episode is for you. Learn more about your ad choices. Visit megaphone.fm/adchoices Support our show by becoming a premium member! https://newbooksnetwork.supportingcast.fm/food
What seems mundane today—walking into a supermarket, picking up goods, and paying at a checkout—was once a radical experiment. In our latest New Books Network episode, I speak with Andrew Godley about The Making of the Modern Supermarkett: Self-Service Adoption in British Food Retailing, 1950-1975 (Oxford UP, 2025), co-authored with Bridget Salmon, former archivist at J. Sainsbury plc. This is a book about far more than shopping. It is a history of technology, management, urban planning, consumer behaviour, and how everyday routines were quietly transformed in post-war Britain. Drawing on rare corporate archives, Godley and Salmon reveal how supermarkets were not inevitable but carefully designed organisations shaped by strategic choices, technological constraints, and shifting consumer expectations. In the conversation, we explore how self-service reshaped labour and productivity, why Sainsbury's distinctive commitment to fresh meat helped define the one-stop supermarket, and how planning initiatives such as the New Towns and Abercrombie's vision for London influenced retail geography. We also discuss early experiments with computerised ordering, the limits of technological modernisation, and what Sainsbury's story can—and cannot—tell us about the wider evolution of retailing in Britain and Europe. Finally, Andrew reflects on the surprises hidden in corporate archives and what the history of supermarkets can teach us about today's transformations—from online grocery shopping to automated checkouts. If you have ever wondered how the modern supermarket came to be—and what it reveals about capitalism, technology, and everyday life—this episode is for you. Learn more about your ad choices. Visit megaphone.fm/adchoices
What seems mundane today—walking into a supermarket, picking up goods, and paying at a checkout—was once a radical experiment. In our latest New Books Network episode, I speak with Andrew Godley about The Making of the Modern Supermarkett: Self-Service Adoption in British Food Retailing, 1950-1975 (Oxford UP, 2025), co-authored with Bridget Salmon, former archivist at J. Sainsbury plc. This is a book about far more than shopping. It is a history of technology, management, urban planning, consumer behaviour, and how everyday routines were quietly transformed in post-war Britain. Drawing on rare corporate archives, Godley and Salmon reveal how supermarkets were not inevitable but carefully designed organisations shaped by strategic choices, technological constraints, and shifting consumer expectations. In the conversation, we explore how self-service reshaped labour and productivity, why Sainsbury's distinctive commitment to fresh meat helped define the one-stop supermarket, and how planning initiatives such as the New Towns and Abercrombie's vision for London influenced retail geography. We also discuss early experiments with computerised ordering, the limits of technological modernisation, and what Sainsbury's story can—and cannot—tell us about the wider evolution of retailing in Britain and Europe. Finally, Andrew reflects on the surprises hidden in corporate archives and what the history of supermarkets can teach us about today's transformations—from online grocery shopping to automated checkouts. If you have ever wondered how the modern supermarket came to be—and what it reveals about capitalism, technology, and everyday life—this episode is for you. Learn more about your ad choices. Visit megaphone.fm/adchoices Support our show by becoming a premium member! https://newbooksnetwork.supportingcast.fm/british-studies
What seems mundane today—walking into a supermarket, picking up goods, and paying at a checkout—was once a radical experiment. In our latest New Books Network episode, I speak with Andrew Godley about The Making of the Modern Supermarkett: Self-Service Adoption in British Food Retailing, 1950-1975 (Oxford UP, 2025), co-authored with Bridget Salmon, former archivist at J. Sainsbury plc. This is a book about far more than shopping. It is a history of technology, management, urban planning, consumer behaviour, and how everyday routines were quietly transformed in post-war Britain. Drawing on rare corporate archives, Godley and Salmon reveal how supermarkets were not inevitable but carefully designed organisations shaped by strategic choices, technological constraints, and shifting consumer expectations. In the conversation, we explore how self-service reshaped labour and productivity, why Sainsbury's distinctive commitment to fresh meat helped define the one-stop supermarket, and how planning initiatives such as the New Towns and Abercrombie's vision for London influenced retail geography. We also discuss early experiments with computerised ordering, the limits of technological modernisation, and what Sainsbury's story can—and cannot—tell us about the wider evolution of retailing in Britain and Europe. Finally, Andrew reflects on the surprises hidden in corporate archives and what the history of supermarkets can teach us about today's transformations—from online grocery shopping to automated checkouts. If you have ever wondered how the modern supermarket came to be—and what it reveals about capitalism, technology, and everyday life—this episode is for you.
IN CLEAR FOCUS: Professor Sarah Montano discusses her new book, "Retail Marketing: Contemporary Approaches to Retailing in the Digital and Experience Economy." Sarah explains why brands must master "phygital" experiences and third place community building to survive. She explores the impact of the cost-of-living crisis, ethical consumption challenges, and success stories like Jellycat. Learn how to navigate the digital and experience economy while maintaining authentic human connections.
Don't miss the big car retailing stories and all the chatter that matters on this week's Motor Trade Radio podcast, powered by MOTORS & Cazoo. PLUS, special guests – industry guru Ian Godbold's Top Tips for Q1 and cap hpi's Chris Plumb on January's trade values.
NACS President & CEO Frank Gleeson, NACS Chairman Emeritus & CEO International Henry Armour, and 2024-25 NACS Chairman and Special Advisor to Alimentation Couche-Tard Brian Hannasch talk about leadership and the industry's future in a panel discussion from the 2025 NACS Show. Hosted by: Jeff Lenard
Defense stocks swing sharply as US President Donald Trump pivots from threatening dividends to floating a staggering US$1.5 trillion military budget. Hosted by Michelle Martin, this episode unpacks why names like Lockheed Martin, L3Harris Technologies and AeroVironment surged - and what it says about policy-driven markets. We also look to Europe, where defense stocks extend a four-day rally as geopolitical tensions reshape spending priorities. In Asia, Hong Kong gets a boost as China-backed tech champions debut, led by AI firm Zhipu AI alongside chip and robotics players. UP or DOWN tackles movers including CrowdStrike and Fast Retailing, while Singapore stocks pause near record highs. And finally, from AI fridges to strange CES gadgets, we ask whether tech innovation is getting smarter - or just louder.See omnystudio.com/listener for privacy information.
We Like Shooting Episode 644 This episode of We Like Shooting is brought to you by: C&G Holsters , Gideon Optics, Medical Gear Outfitters, Blue Alpha, Flatline Fiber Co, and Mitchell Defense Welcome to the We Like Shooting Show, episode 644! Our cast tonight is Jeremy Pozderac, Aaron Krieger, Nick Lynch, and me Shawn Herrin, welcome to the show! Text Dear WLS or Reviews +1 743 500 2171 Ryan Cleckner - https://ryancleckner.com/advanced-long-range-shooting/ https://www.instagram.com/cleckner/ Gear Chat Nick - Powder Trickler DIY Fun DIY powder trickler Shawn - Advanced Long Range Shooting by Ryan Cleckner (no summary available) Bullet Points Shawn - Bergara Launches BTi30 Suppressor for Enhanced Shooting Experience Bergara has launched the BTi30, a new 3D-printed titanium suppressor for .30 caliber firearms, designed for precision and adaptability. Weighing 12.9 ounces and featuring a HUB mounting system, it includes two interchangeable end caps and is compatible with various mounts. Retailing at $1,099, this product enhances options for shooters within the gun community. Shawn - Ruger Unveils New Harrier AR-15 Series Ruger is introducing the Harrier series of AR-15 rifles, which will replace the AR-556 lineup, featuring updated designs and furniture options. The series includes two models with different price points and specifications, reflecting Ruger's acquisition of Anderson Manufacturing. The changes may influence the gun community by offering new choices in the AR-15 market. Gun Fights Step right up for "Gun Fights," the high-octane segment hosted by Nick Lynch, where our cast members go head-to-head in a game show-style showdown! Each contestant tries to prove their gun knowledge dominance. It's a wild ride of bids, bluffs, and banter—who will come out on top? Tune in to find out! WLS is Lifestyle Tracing the Brown University Killer's Gun: Debunking Myths The article discusses the limitations of gun tracing as a law enforcement tool, particularly in relation to recent incidents like the Brown University shooting. It highlights that while investigators can trace a firearm to its first purchaser, this process often yields little useful information for solving crimes. The implications for the gun community include ongoing scrutiny and potential misunderstanding of gun ownership dynamics, without substantive evidence that tracing directly contributes to crime resolution. Aaron's Alley Going Ballistic Maduro's Arrest: When Even Tyrants Can't Escape Justice (no summary available) Colorado's Gun Control Circus: Welcome to the Surveillance State! (no summary available) When Roberts Plays Gatekeeper: The Subtle Art of Neutralizing Our Rights (no summary available) https://www.thetruthaboutguns.com/nfa-tax-stamp-zero-atf-website-crash/ https://www.thetruthaboutguns.com/nfa-tax-stamp-zero-atf-website-crash/ https://www.thetruthaboutguns.com/new-jersey-lame-duck-gun-control-bills/ https://www.thetruthaboutguns.com/new-jersey-lame-duck-gun-control-bills/ Reviews ⭐⭐⭐⭐⭐ - from Anonymous Coward from Georgia - ⬜️⬜️⬜️⬜️⬜️ ⭐⭐⭐⭐⭐ - from Anonymous Coward from Nebraska - Your show is better than my toes. 5 ✨ ⭐⭐⭐⭐⭐ - from Mitch B - We Like Shooting is basically hanging out with the most dysfunctional gun buddies you have, except these degenerates accidentally built one of the top shooting podcasts. The show mixes actual firearms knowledge, industry news, and gear talk with enough profanity and insults to scare off anyone who thinks “indoor voice” is a personality trait." Before we let you go - Join Gun Owners of America Tell your friends about the show and get backstage access by joining the Gun Cult at theguncult.com. No matter how tough your battle is today, we want you here fight with us tomorrow. Don't struggle in silence, you can contact the suicide prevention line by dialing 988 from your phone. Remember - Always prefer Dangerous Freedom over peaceful slavery. We'll see you next time! Nick - @busbuiltsystems | Bus Built Systems Jeremy - @ret_actual | Rivers Edge Tactical Aaron - @machinegun_moses Savage - @savage1r Shawn - @dangerousfreedomyt | @camorado.cam | Camorado
As I was listening to an episode of the Ludology podcast recently, one focused on games and health, I started to think about how much the people we play with influence our gameplay experience. Selecting board games based on the audience is much more important than we may like to believe. Get it wrong, and you have one player rebelling and playing opposite to expectations, another disengaging completely, and the overall mood shifting from playful enjoyment to uncomfortable tension. In this article, I want to discuss how a mismatch can impact the enjoyment of the whole group, alter the tone of reviews, and even affect playtest outcomes.Read the full article here: https://tabletopgamesblog.com/2025/12/30/socially-afflicted-how-people-affect-gameplay-experience-topic-discussion/Useful LinksLudology podcast episode 351, Better Health Through Gaming: https://ludology.libsyn.com/ludology-351-better-health-through-gamingPandemic review: https://tabletopgamesblog.com/2020/01/18/pandemic-saturday-review/Amit Bar's and Tobias Otterbring's study “The role of culture and personality traits in board game habits and attitudes” in the Journal of Retailing and Consumer Services: https://www.sciencedirect.com/science/article/pii/S0969698921000722Qian Zhang's, JiaLe Ruan's and DingYong Xiong's study “Differential effects of exposure to cooperative versus competitive games on sharing behavior in young children" in Frontiers in Psychiatry: https://pmc.ncbi.nlm.nih.gov/articles/PMC12268353/Bez Shahriari's reflections on playtesting behaviour: https://en.wikipedia.org/wiki/Bez_ShahriariBoard Game Design Lab: https://boardgamedesignlab.com/Mahiro Egashira's, Daisuke Son's and Arisa Ema's study “Serious Game for Change in Behavioral Intention Toward Lifestyle Related Diseases” in JMIR Serious Games: https://pubmed.ncbi.nlm.nih.gov/35188465/Ramy Hammady's and Sylvester Arnab's review “Serious Gaming for Behaviour Change, A Systematic Review” in Information: https://www.mdpi.com/2078-2489/13/3/142MusicIntro Music: Bomber (Sting) by Riot (https://www.youtube.com/audiolibrary/)Music: "Epic Inspiration" by AShamaluevMusic.Website: https://www.ashamaluevmusic.comMusic: "Galaxy" by AShamaluevMusic.Website: https://www.ashamaluevmusic.comMusic: "Legend" by AShamaluevMusic.Website: https://www.ashamaluevmusic.comSupportIf you want to support this podcast financially, please check out the links below:Ko-Fi: https://ko-fi.com/TabletopGamesBlogPatreon: https://www.patreon.com/tabletopgamesblogWebsite: https://tabletopgamesblog.com/support/
por Yaiza Santos Leyó muy sorprendido los versos por los que dicen que un Iniesta recién fallecido es el último gran filósofo y el último gran humanista y literato: «Miente el carnet de identidad, tu culo es mi localidad» o «Ahora que ya no entiendo nada y no me funciona un hemisferio quiero saber si entre tus bragas está la clave del misterio». Por supuesto, entiende que no se puede leer todo esto sin la melodía que lo viste, pero debería abandonarse del todo la idea de que la música es poesía, filosofía o cualquier tipo de literatura. El deber de ocuparse de las cosas de su tiempo lo hizo detenerse en un segundo momento musical. La Conferencia Episcopal ha concedido un premio al disco Lux. ¡Una sociedad que solía regirse por reglas serias! Eso es lo que da, exclusivamente, el paso del posmodernismo por la civilización. Y hablando de Conferencia Episcopal, ese Illa recibiendo a Pujol, justo cuando este es juzgado por graves delitos en la Audiencia Nacional, no lo hace por cálculo político, sino por esa superioridad moral que observa mucho en cristianos. Blindados por el bien, pasan por encima de las leyes laicas. Otro asimismo creyente es el presidente del Gobierno, al que ve, una vez conocida la cárcel para Leire Díez y demás, como ese cohete que sigue por el espacio una vez desprendido el propulsor. Sánchez se cree cohete y es solo la basura que ya está cayendo al vacío. Contó la conversación que sostuvo con el mejor sommelier que conoce, Valerio Carrera, sobre los vinos del desconcierto y celebró que le descubriera en Madrid la tienda Entretanto, donde poder comprar su manzanilla favorita. Se comentó un nuevo burning, sobre devolver regalos navideños, y, ante los hallazgos antropológicos más recientes, Santos observó: no será el Arcadio de 20 años, pero sí el neanderthal que descubrió el fuego. Y fue así que Espada yiró. Bibliografía Alicia H. Pascual, «Mangalica: el cerdo lanudo que parece una oveja y es una joya gastronómica», ¡Hola! Yung Wan et al., «“Holiday effect” in online product Returns: Evidence from negative expectation disconfirmation and post-purchase dissonance», Journal of Retailing and Consumer Services A’Barra See omnystudio.com/listener for privacy information.
John and James discuss some of the challenges of comic retailing in 2025 and how it is impacting them. Time Codes: 0:00:00 Intro 0:00:36 Comic Retailing 2025 1:40:55 Previews Spotlight reminder 1:41:27 Yearly Comics Spotlight reminder 1:41:46 Wrap up 1:42:22 End of episode. Links: Brian Hibbs article: https://www.comicsbeat.com/tilting-at-windmills-303-small-press-distribution/ Email us at TheGuys@ComicBookPage.com Join the discussion […]
Melissa Moore sits down with James Kean, Managing Director of Keans Claremorris, a fourth-generation family business that has evolved from a small grocery shop into a 25,000 sq ft retail destination. With 120 years of history behind them, the Kean family has embraced change while staying true to their roots in customer service and community. They discuss:The transformation of a family grocery shop into a modern multi-department retail destination.How adaptability and customer focus helped the business survive world wars, recessions and the pandemic.The role of partnerships, buying groups and collaborations (including PetStop) in maintaining competitiveness.The balance between digital convenience (same-day dispatch, nationwide delivery) and strong local identity.How AI, data and technology are shaping operations and customer experience.Key takeaways:Family businesses thrive when they evolve with customer needs while holding onto their community roots.Strategic partnerships and buying groups give independents the scale to compete with bigger players.Investing in technology, from AI to fibre broadband can enhance both online and in-store experiences.Staff training and empowerment remain at the heart of excellent customer service.Resilience in retail comes from positivity, peer support and a willingness to adapt.Check out https://www.keanscm.ie/Thank you to AutoAddress for sponsoring today's episode. You can solve your address data problems with Ireland's most trusted supplier of Eircode solutions. Improve data quality, reduce manual errors and deliver better customer experiences at https://autoaddress.com/
In 2011, Coca-Cola introduced a white version of their Coca-Cola can. The drink inside was identical to original Coca-Cola, but customers drinking from this white can hated the taste. The white can made buyers think the Cola tasted worse. To explain why, I need to delve into the science of sensehacking. With Professor Adrian North, I'll explain why tennis players grunt loudly, why cars smell different when new, how a tablecloth alters our taste, and that music changes what you buy. --- Join the Nudge Vaults waiting list: https://www.nudgepodcast.com/vaults Join the Nudge Unit waiting list: https://maven.com/nudge-unit/course-cohort Sign up for my newsletter: https://www.nudgepodcast.com/mailing-list Connect on LinkedIn: https://www.linkedin.com/in/phill-agnew-22213187/ Watch Nudge on YouTube: https://www.youtube.com/@nudgepodcast/ --- Today's sources Bschaden, A., Dörsam, A., Cvetko, K., & Stroebele-Benschop, N. (2020). The impact of lighting and table linen as ambient factors on meal intake and taste perception. Food Quality and Preference, 79, 103797. Cañal-Bruland, R., Müller, F., Lach, B., & Spence, C. (2018). Auditory contributions to visual anticipation in tennis. Psychology of Sport and Exercise, 36, 100–103. Garber, M. (2012, July 26). The future of advertising will be squirted into your nostrils as you sit on a bus. The Atlantic. Golan, M., & Fenko, A. (2015). Toward a sensory congruence model: Matching sounds with material properties. Food Quality and Preference, 46, 33–43. Guéguen, N., Jacob, C., Lourel, M., & Pascual, A. (2012). When drivers see red: Car color and driving behavior. Color Research & Application, 37(5), 452–455. Hanss, D., Steger, D., & Giesel, F. (2012). The influence of car color on driver behavior and perceptions of speed. Color Research & Application, 37(4), 304–309. Hirsch, A. (1991, February 4). Preliminary results of olfaction Nike study. Marketing News, 25, 1–2. Horswill, M. S., & Plooy, A. M. (2008). Auditory feedback influences perceived driving speed. Perception, 37(7), 1037–1043. Leenders, M. A. A. M., Smidts, A., & El Haji, A. (2019). Ambient scent as a mood inducer in supermarkets: The role of scent intensity and time-pressure of shoppers. Journal of Retailing and Consumer Services, 48, 270–280. Milliman, R. E. (1982). Using background music to affect the behavior of supermarket shoppers. Journal of Marketing, 46(3), 86–91. North, A. C., Hargreaves, D. J., & McKendrick, J. (1999). The influence of in-store music on wine selections. Journal of Applied Psychology, 84(2), 271–276. Spence, C. (2021). Sensehacking: How to use the power of your senses for happier, healthier living. Viking. Wall Street Journal. (2012, October 23). Why consumers doubt silent vacuum cleaners. Wall Street Journal. https://www.wsj.com/articles/SB10001424052970203406404578074671598804116 Zellner, D., Geller, T., Lyons, S., Pyper, A., & Riaz, K. (2017). Ethnic congruence of music and food affects food selection but not liking. Food Quality and Preference, 56, 126-129.
Tamagotchi, Stanley Cup, Labubu: Trends kommen und gehen. Warum kriegen sie uns immer wieder aufs Neue? Was macht sie so mächtig? Und warum verführen sie zu ständig neuem Konsum? Bo und Gregor werfen einen wirtschaftspsychologischen Blick auf Trends.**********Empfehlung:Preiserhöhung bei Spotify? DAS ist der wahre Grund! | ARD Marktcheck / BUY BETTER (SWR)**********In dieser Folge:1:55 - Was macht einen Trend zum Trend?12:10 - Die Digitalisierung von Trends18:49 - Nach der Trendkritik ist vor dem nächsten Trend23:11 - Wahres für Bares / Fazit**********An dieser Folge waren beteiligt: Gesprächspartnerin: Anja Achtziger, Professorin für Sozial- und Wirtschaftspsychologie an der Zeppelin Universität Friedrichshafen Hosts der Folge: Gregor Lischka und Bo Hyun Kim Faktencheck: Kathrin Krautwasser, Laura Mattausch Produktion: Uwe Breunig Redaktion: Anne Göbel**********Die Quellen zur Folge:Morsi, N., Ahmed, M. and Salama, H., 2025. The effects of FOMO appeals on consumer decision making: Cognitive, emotional, and behavioral consequences. Business Horizons.Liu, Y., Cai, L., Ma, F. & Wang, X.,2023. Revenge buying after the lockdown: Based on the SOR framework and TPB model, Journal of Retailing and Consumer Services.Stanley cups have become this decade's must-have hydration accessory. TIME Magazine, 30. Mai 2024.**********Weitere Beiträge zum Thema:Der Kodak-Effekt: Unternehmen sterben schneller als man denktBooking.com: Wie die Plattform so groß wurde und warum Hotels sie verklagenWirtschaft: Unternehmen sind ein Spiegel der Gesellschaft**********Habt ihr auch manchmal einen WTF-Moment, wenn es um Wirtschaft und Finanzen geht? Wir freuen uns über eure Themenvorschläge und Feedback an whatthewirtschaft@deutschlandfunknova.de.**********Den Artikel zum Stück findet ihr hier.**********Ihr könnt uns auch auf diesen Kanälen folgen: TikTok und Instagram .
DriveCentric's new CEO Matt Leone sat down with Brian Pasch to discuss his vision for the communication platform which includes API integrations and data partnerships. Stay up to date with the latest trends in automotive marketing success with leaders in the industry! #apiintegration #dealershipmarketing #automotivemarketing #podcast
Mick Torbay has a simple verdict on most advertising campaigns: they don't work. “Most ads are rubbish,” he declares. “They accomplish nothing, they waste people's time, and they waste peoples' money. When the commercial break comes on, people stand up and go to the bathroom or turn the volume down.” It's harsh, but accurate nonetheless. Ads created by Mick, on the other hand, are the kind that inspire listeners and viewers to turn up the volume, talk about the spots with family and friends, and remain lodged in their brains until they morph into paying customers. Mick, a wildly successful maverick marketer and one of the elite Wizard of Ads partners, is the rare expert who knows — and can explain — why some ads succeed spectacularly while most crash and burn. And he knows who most often is to blame. Brace yourself, as Mick shares his bold ideas and imaginative strategies that lead to long-lasting customer loyalty. If you're tired of throwing away money on ads that don't work, this is the episode you can't afford to miss. Monday Morning Radio is hosted by the father-son duo of Dean and Maxwell Rotbart. Photo: Mick Torbay, Wizard of Ads Posted: September 8, 2025 Monday Morning Run Time: 52:50 Episode: 14.14 RELATED EPISODES: Johnny Molson, a Marketing Maestro, on the Two Words That Transform Branding ‘Semple' Strategies to Rev Your Advertising and Marketing Campaigns Two Living Legends of Marketing Offer You Actionable Tips for Success
More than 80% of Trevor Bower's customers reorder from him within 30 days. That's an enviable benchmark in any industry. Trevor owns AdvancedSupps, a single brick-and-mortar health supplements store in Harrisburg, Pennsylvania, with a robust online presence. In his ten years in business, he's earned an international reputation for formulating unique, high-value supplements and providing unmatched customer education and service. In a brutally competitive retail environment, Trevor has overcome the odds — not with gimmicks or giveaways, but with a strategy that any entrepreneur — in any industry — can replicate. Among the recommendations he makes: Clarify who benefits most from your products or services, and build around them. Educate your customers and prospects. Markets shift, but your values shouldn't. Stay grounded in what works for you. Know that “trust” is your real product. Think of Trevor's insights as the ultimate business supplement: all natural, fast-acting, and formulated to strengthen your bottom line. Monday Morning Radio is hosted by the father-son duo of Dean and Maxwell Rotbart. Photo: Trevor Bower, AdvancedSupps.comPosted: September 1, 2025 Monday Morning Run Time: 55:24 Episode: 14.13
- Jaguar's New Strategy Has Dealers Bailing - Leapmotor Posts 1st Profit - XPeng and Xiaomi Expect 2nd Half Profit - Tesla Brings Back Turn Signal Stalk - Tesla Launches Long Wheelbase Model Y - AUDI E5 Sportback Shows New Design Language - NIO Batteries Retailing for $150/kWh - Uber to Add 10K Self-Driving ID. BUZZs - BMW's New EV Motor 40% More Efficient - Tesla, Chinese Top Digital Leader Board - Bankrupt Li-Cycle Gets Bought Up
- Jaguar's New Strategy Has Dealers Bailing - Leapmotor Posts 1st Profit - XPeng and Xiaomi Expect 2nd Half Profit - Tesla Brings Back Turn Signal Stalk - Tesla Launches Long Wheelbase Model Y - AUDI E5 Sportback Shows New Design Language - NIO Batteries Retailing for $150/kWh - Uber to Add 10K Self-Driving ID. BUZZs - BMW's New EV Motor 40% More Efficient - Tesla, Chinese Top Digital Leader Board - Bankrupt Li-Cycle Gets Bought Up
Welcome to Nerd Alert, a series of special episodes bridging the gap between marketing academia and practitioners. We're breaking down highly involved, complex research into plain language and takeaways any marketer can use.In this episode, Elena and Rob challenge the assumption that older consumers stick with older brands. Real purchase data from over 88,000 grocery trips shows older shoppers buy a mix of brands based on size and relevance, not age or nostalgia.Topics covered: [01:00] "Examining Older Consumers' Loyalty towards Older Brands in Grocery Retailing"[02:00] What the data revealed about older shoppers[04:00] Do these findings apply beyond grocery categories?[05:00] Financial services and credit card research[06:00] Cars, durables, and 25 years of cross-category data[08:00] Your brand preferences are like your closet To learn more, visit marketingarchitects.com/podcast or subscribe to our newsletter at marketingarchitects.com/newsletter. Resources: Phua, P., Kennedy, R., Trinh, G., Page, B., & Sharp, B. (2020). Examining older consumers' loyalty towards older brands in grocery retailing. Journal of Retailing and Consumer Services, 54, 101893. https://doi.org/10.1016/j.jretconser.2019.101893:contentReference[oaicite:2]{index=2} Get more research-backed marketing strategies by subscribing to The Marketing Architects on Apple Podcasts, Spotify, or wherever you listen to podcasts.
Health workers in Uganda and people in the rural communities they serve say they're enjoying the benefits of having bikes especially designed for rugged terrain. The Buffalo Bicycles are distributed by a non-profit organization which says they've been built to be stronger and simpler than recreational alternatives, to meet the needs of workers traveling long distances in harsh conditions. Retailing for roughly $200, it is three times more expensive than the cheapest regular bicycle. Many people haven't heard of it or can't afford it. It's promoted by World Bicycle Relief, which says its durability in rough terrain results in fewer trips to the mechanic, also meaning fewer maintenance costs. The bicycle is also seen as a community asset. Susan Apio, a health worker, is using the new Buffalo bike. In the village where she lives, anyone can show up and ask to use it. “It has helped me because when I am moving within the community, I don't take long, even I also don't take time. It also helps me to cover a number of households within the community and also our facility is far. We used to walk like for one and half hour reaching the facility, the health center, but when they gave us this bicycle, really it has helped me a lot to move to the facility,” explains Apio. Hamuza Ali, the Monitoring and Evaluation Officer for World Bicycle Relief, says the organization is aiming to widen the distribution of the bikes into other poor and rural settings, some areas with refugees. He says, “By solving mobility challenges that are within these areas, we are also aimed at reducing the poverty levels, also equipping the people here with a solution to see that their household incomes are increased. However, we are now penetrating in other regions and you can hear that we have been in Fort Portal, we have been in Kabale, we have also been in West Nile, that is Yumbe, in the refugee settings that is Bidibidi, and Adjumani.” This article was provided by The Associated Press.
Wharton's Barbara Kahn and Elizabeth (Zab) Johnson talk about their book, Visual Marketing: A Practical Guide to the Science of Branding and Retailing. This Ripple Effect episode is part of the “Meet the Authors” series. Hosted on Acast. See acast.com/privacy for more information.
One of the critical dilemmas of our time for people in retailing is, how do you get people to put down their devices and come out to shop in the real world? Jaime Izurieta of Storefront Mastery, talks about how shopping has become commoditized, and what to do about it. We discuss how to create an experience that makes people want to come out, and how businesses are adapting to the new reality.Stay tuned through the whole episode, as we also get into an interesting discussion on money, Bitcoin and place-making.Jaime's book: “Main Street Mavericks”Find more content on The Messy City on Kevin's Substack page.Music notes: all songs by low standards, ca. 2010. Videos here. If you'd like a CD for low standards, message me and you can have one for only $5.Intro: “Why Be Friends”Outro: “Fairweather Friend” Get full access to The Messy City at kevinklinkenberg.substack.com/subscribe
Thank you Marc Joseph for joining us! Marc Joseph is a dynamic executive leader with 30+ years of experience driving success in sales, marketing, and operations across e-commerce, B2B, and retail. Known for launching record-breaking programs, leading SaaS sales, and developing strategic market plans, Marc is a proven force in capturing competitive market share. He's also a published author of The Secrets of Retailing...How to Beat Wal-Mart and the children's book I Don't Want to Turn 3, written as Gramps Jeffrey.Thanks for watching! Go ahead, like, comment, subscribe, and turn on post notifications! Connect with Marc: https://www.linkedin.com/in/marcjoseph/Follow Us On These Social Media Platforms
今回はRieが友人と共同制作した2025年トレンドレポートの中から、「Co-Retailing(コ・リテーリング)」をテーマに、NYと東京それぞれの視点から語り合いました。小売スペースをシェアするだけでなく、ブランドの哲学や個性が共鳴することで生まれる、新しい場づくりのかたち。「Colbo」や「Gem Home」などNYの注目事例から、日本でも見かけるようになってきた類似の取り組みまで、多様な切り口で掘り下げています。取り上げたトレンドレポートは下記リンクからダウンロード可能なので、ぜひチェックを。【エピソードで取り上げたサービス、記事など】Trend Report #1: Co-Retailing — Sibling・シブリングColbo NYCMillion GoodsBandit RunningKid SuperGem Home青山グルメマート----------------------------------------------------------------The Potluckへのリクエスト、感想などはハッシュタグ #ThePotluck または匿名メッセージサービス「マシュマロ」からも受け付け中です。下記URLからどうぞ。https://marshmallow-qa.com/thepotluckusPayPal.meでサポートも募集中!頂いたご支援は配信機材への投資やコンテンツの拡充に活用させていただきます! https://paypal.me/thepotluckus----------------------------------------------------------------X (Twitter):@thepotluckusThreads:@thepotluckusInstagram:@thepotluckus
Herald Sun reporter and motorcycle enthusiast Ian Royall spoke to Tony Jones on the sad news.See omnystudio.com/listener for privacy information.
There are few more respected economic analysts in the world than the Financial Times Chief Economic Commentator Martin Wolf. Yesterday, we ran a conversation with Wolf about the survival of American democracy. Today, we talk Trumpian economics, particularly tariff policy. Wolf characterizes Trump's trade policies as historically unprecedented in their scale, comprehensive nature, and unpredictability. But are they “dumb”, I asked? He acknowledges genuine issues driving tariff policy like global imbalances and deindustrialization but believes the current approach won't solve these problems. Wolf explains that the US-China trade war is causing significant economic disruption, with prohibitive tariffs likely stopping trade between the world's two dominant economies. He warns that investor confidence is damaged by unpredictability, which will take years to restore, and questions the wisdom of dismantling America's alliance system. Dumb, dumb and dumber. Five Key Takeaways* Trump's tariff policies are unprecedented in economic history for their scale, comprehensive nature affecting most of the world, and extraordinary unpredictability.* There are legitimate economic problems regarding global imbalances and deindustrialization, but Wolf believes the current approach won't solve these issues and may worsen them.* The economic consequences include potential slowdowns in US retail sales, reduced profits for retailers, job losses, and decreased manufacturing investment due to uncertainty.* Investor confidence is severely damaged by unpredictability, with concerns about US government stability reflected in Treasury markets, and this uncertainty could take "a decade or two" to fully dissipate.* Wolf compares the current US withdrawal from global leadership to America's post-WWI rejection of the League of Nations, calling it "strikingly willful" and potentially destabilizing for the global order. Full TranscriptAndrew Keen: Hello everybody, we are at the London office of the Financial Times with the chief economics commentator of the newspaper, one of the world's leading economists, Martin Wolf. Martin's been on the show many times. Martin, before we went live you suggested to me that this was your moment, that suddenly economics has become interesting again. Is it because of this Tariff thing that a certain Donald Trump has introduced well, there's no doubtMartin Wolf: what you describe as this tariff thing has created a novelty, to put it mildly. He's done things that as far as I can see have never been done before in the history of economics. So and you don't normally live through an experience with a set of policies, trade policy, which has been pretty unexciting since the Second World War, and you're suddenly in a different world. And that was not quite what we expected. In addition to that, it's not even as though it's sort of predictably in a different world. It was sort of every day or so. It seems to be something different. So in that sense, yes, it is very, very exciting. Now, there are other things going on, obviously in the administration and other areas which might turn out to be even more important. The attack on science and the funding of science, for example, the attack on universities. These are all very, important, the dismantling of important parts of the government, the relationship with allies, but I think this tariff war is remarkable for its scale. We've never seen changes in tariffs on this level before. It's comprehensive nature that base effects most of the world and it's extraordinary unpredictability. So this This is a new world for economists and we will be studying this, I'm absolutely sure, for half a century.Andrew Keen: My sense, Martin, is that one of the reasons you're enjoying it is because you're a natural polemicist and you haven't pulled your punches in your columns. I think you recently wrote in one of your last FTPs that America is inevitably going to lose in this war against China. Is it as dumb? As it seems. I mean, you're the chief economist at the chief economics commentator at the FT, one of the world's, as I said, most respected economists. You're an expert on this area. Is it just dumb? Are there any coherent economic arguments in favor of tariffs, of what they're doing? Well, I think...Martin Wolf: There is a genuine problem, and part of that is to do with trade. And more broadly the balance of payments, which is affecting the U.S., is genuine. There's a real set of issues, and economists, including me actually, have been discussing these problems, which you might call actually two problems, the global imbalances problem and the deindustrialization problem. These are two real problems, economic and social. The problem is that it's very hard for me to see how these policies that are now being introduced will solve those problems worldwide, and they are global problems. And the way the war is being pursued, if you like, by the Trump administration is such as, I think, inevitably to lose the many of the allies they ought to have in this contest and therefore they are playing this match, if we like, without the help of lots of people who should be on their side. And I don't think the way they're going about it now will solve that problem. I think making it worse but yes there are a couple of genuine real problems which is perfectly reasonable for them want to for them to want to address address if they can do so in a coherent well-plannedAndrew Keen: relatively inclusive way is it a problem with China essentially in terms of China producing too much and not buying enough of American goods is that the heart of the problem I think the problem China'sMartin Wolf: not the only such country. They are right to observe that Germany has also behaved somewhat in the same way, but Germany's capacity for disruption, though very real in Europe and I wrote about that in my book on the crisis published about a decade ago, is not global. The rise of China was bound to be a massively disruptive event. How could it not be? Suddenly there's a new peer competitor out there in the world. I don't think we had the right or the capacity to prevent its rise I would have strongly opposed any such effort but some people I'm sure would disagree but China is a vast country with a tremendously capable population and an even more capable government than we thought 20 or 30 years ago and its rise was going to be very disruptive its disruption is for the world I mean it's also disrupted Europe a lot it's disrupted any country that is competing with Chinese manufacturers. Actually, that includes Japan. Japan has been displaced as a manufacturing exporter to significant degree by China. So it's not just about America. One of the mistakes is thinking it's just about America. The rise of China is a fundamental transformational moment. And there is a specific problem with China, which is it's been following the general line of East Asian manufacturing-led development but because it's much bigger and because there are features of its economy particularly excess savings which are even larger than in other countries the disruption is even bigger so there's a genuine disruptive force here which we should have started dealing with consistently.Andrew Keen: About two decades ago. My sense is that Trump is trying in his own peculiar way to walk back some of these policies. But has the damage already been done? Well, that's a very interesting question.Martin Wolf: There are two dimensions that some damage has been done because it's working through the system now. Right now, there's essentially prohibitive tariffs between the US and China. And that means that trade between these two countries is largely going to stop and inevitably that's going to do a lot of damage because they, on both sides, but notably with China's supplies of manufacturers to the U.S. There are an enormous number of businesses across the United States that depend on these products. So that's going to be a disruption and it's going show itself up in economic activity and retail sales in the U.S. That's going have a significant effect. But I think the more important point is the degree of unpredictability and the degree of zaniness of what's happened, introducing these so-called reciprocal tariffs, which were reciprocal on one day and essentially getting rid of them the next for 90 days without anyone knowing what will follow them, for example, or introducing these obviously not expected, massively prohibitive tariffs on China, 145% tariffs and 125% on the other side, people suddenly realize that sort of anything can happen, things that they couldn't possibly imagine. It was completely outside their worst nightmares that this is what would happen when Donald Trump became president. After the first term, they didn't experience that. So I think the realization... That the range of possible developments of events is so far outside what you thought was possible changes the way you view the future and inevitably I think it's going to make investors who are going to be affected by trade which is basically anyone in manufacturing quite a lot of other businesses very very nervous about making commitments which they can't walk back so I think that everybody's going to become very risk averse. That includes allies, potential allies, because they don't know what's going happen to them. Should they align themselves with the US? Well, maybe that won't work. Look at what has happened to Canada. So, I think the In this respect, they have broadened the range of possible futures in relationship to the US, still the most important country in the world, beyond anything they could imagine, and that cannot disappear quickly. It will take, I would have thought, a decade or two at best before people will say, Now we know exactly what's going on.Andrew Keen: Exactly how the U.S. Is going to behave again. In terms of the economic consequences, Martin, is the real damage, at least at this point, 100 days into the Trump administration, is there real damage to the U S economy and the U,S. Consumer? I think that...Martin Wolf: That's certainly going to be important. There's no doubt about it. There's a basic proposition in economics, which is still basically true. The biggest victim of protection, particularly at this sort of level. Is your own country. You are imposing massive adjustment shocks on your country by suddenly putting out of reach, a huge range of goods that they were used to buying. So that's a huge shock and they have to adjust their spending habits, the firms have to adjust how they structure themselves. That's ineluctable and as it all goes away, And if it all goes away, will they assume that it's all back to normal? I don't know. But of course, because the US is the US, it has imposed tariffs now, significant tariffs by historical standards. It used to be an average of 2% or so. Now it's 10%, leaving aside China and leaving aside of course the automobile sector which has got higher tariffs and all the other special cases that are being considered. So these all affect other countries. And, of course, the effect on China is certainly going to be very, very substantial because it's losing the ability, really, to export to its biggest single market, if you don't regard Europe as a single market. So there will be damage to China. And then there's a really big question. What does it mean for all the countries that might replace China? Vietnam for example, other East Asian countries, is there now going to be a huge opportunity or is the US going to jack up its, reintroduce its reciprocal tariffs, 50%, close to 50%, which case they're going to lose the market. So I think at the moment you'd have to say that everybody is going to feel... Actually or very close to actuallyAndrew Keen: damaged. And what's that gonna look like? Higher prices, fewer jobs? Well I would be, there will be countries that will, in the US in particular. What should we be so to speak looking forward to in the next couple of years? Well when I assume thatMartin Wolf: There will be a slowdown in retail sales of consumer goods which will be really quite significant. It will affect the profits of major U.S. Retailing and retail firms significantly and jobs in those activities. That's sort of the shock effect. There will be a risk factor in investment above all investment in manufacturing which will also be significant so I would expect manufacturing investment to decline too. Will that lead to an actual formal recession? I don't know. I don t have enough expertise on the day-by-day numbers. I think there s an additional factor which we mustn t underestimate, how that will play out, we don t know, which is the loss of confidence in the U.S. Government, and you can see that in the Treasury s market, which is most important market in the world, and the pricing there suggests some real nervousness about the future of stability of US economic policy. And here, I think the most important thing will be will there be a war on the Fed? Who's going to be the next Fed chair? What will Trump try to do to get the Fed to do what he wants? So there's going to be a shorter term medium short term impact on the economy. Through exports and, above all, also import availability. And there's going to be bigger concern which will affect investment. And, I think, people's confidence in US financial assets, which is ultimately about confidence in the US government and the consistency and probity of its policies. So short, medium, and long-term effects. How bad it will be, that depends very much on what is decided in the next few months. If in the end, the trade war disappears, Trump stops threatening the Fed, everybody thinks well they tried that it was a huge disaster and they've learnt and he's very flexible he could go away still but the next I think the next two three months are going to be very very important do they walk all this back pretty decisively or do they stick with it or even play double or quits we don't knowAndrew Keen: I don't know whether Mr. Trump knows. Finally, and that's one of Donald Runfield's unknown unknowns, especially when we get into the head of Donald Trump. Finally, Martin, you're very good at the big picture. What people are talking about this moment at the end of a US-centric economic world order, the demise of the dollar, perhaps the rise of cryptocurrency, obviously the 90s. Dimension. Was this? Two final questions. Firstly, is that true? Are we seeing a reoriented global financial system in America and the dollar no longer being central? And secondly, for all Trump's stupidity, was this in the long run inevitable? I mean, of course, Kane says in the long run, everything is inevitable, including our own deaths. Uh is this something that we should have expected it's just all come in a rush in a mad rush at the beginning of 2025 well these these are really difficult questions i think that's why i asked you you're the chief economics commentator in the ft if you can't answer them no one let's just say how i think about itMartin Wolf: There are two reasons why you could think the world wouldn't continue as it was. The first is the rise of China has genuinely changed the world. And the unipolar moment was clearly over and China is clearly a more credible peer competitor of the US across the board than the Soviet Union ever was. So in that sense, the world that the US comfortably dominated had gone, and it was bound to require a, and something I've written about many times, a forceful alliance strategy by the US using its web of alliances which are still so potent as the basis of its power and influence to maintain anything like that order. So that was the situation. What I don't think was inevitable is that the president who sort of declared the end of the US-led order would also be someone who basically stands not just for America first but America alone. I always attacked his allies so forcibly. So he has, as it were, taken apart the Alliance system and the values that were linked to that, on which I think U.S. Leadership was going to depend increasingly in future. So that's a, it doesn't seem to be a necessary shock and a rather strange one if you consciously detonate as such an important part of your power, but I suppose it is possible to argue that after 80 years since the war, second world war, the Americans have just sort of got tired of that world and tired of the responsibility of that well and they've sort of gotten tired with themselves, with the system that they've been living under. That's so obvious. Left and right agree they don't like modern America. Well once we look at that, then it may be that this was inevitable, but it was inevitable then for reasons that I don't fully understand. And that's probably a failure of my imagination. And the core remains that while America couldn't go on being precisely what it was in the 90s or early 2000s, where they made a bigger mess of it, but they didn't have to jump out of the world and the world they created with this stupendous speed. And it's very similar, and even more dramatic in its effects, when after the First World War the Americans repudiated the League of Nations, said Europe's got nothing to do with us, we're just going to leave it, gone. You sort it out and you know what happened as a result. Germans elected the Nazis and the Nazis started conquering the whole of Europe. So it's the American withdrawal. So suddenly, and so completely, well, complete, that's unfair, but so suddenly, with no obvious strategy to replace it, that seems to me striking, strikingly willful and a little bit mad and in any case, for me it's a surprise.Andrew Keen: And it changes the world. Well, on that chilling note, Martin Wolff, the chief economics commentator of BFT, given us much to think about. Martin, thank you so much. This story is only just beginning. We're gonna get you back on the show in the not too distant future to explain what comes after America. This is a public episode. If you'd like to discuss this with other subscribers or get access to bonus episodes, visit keenon.substack.com/subscribe
Airline retailing with ATPCO CEO Alex Zoghlin, IATA's New Distribution Capability, Offers & Orders, and the Elevate industry conference. In the news, AI transformation of the airline industry, cyber criminals stealing United FA login credentials, shark skin riblets on Delta 767s, first flight of a prototype hydrogen-powered helicopter, China's tailless 6th generation fighter jet, and a fatal helicopter crash in the Hudson River. Guest Alex Zoghlin is the CEO of ATPCO, a neutral industry partner that provides airline management tools, pricing data, and solutions that support airline retailing. Owned by the airlines, ATPCO blends data and systems with technology to create value for hundreds of commercial airlines around the world. The company turned 60 this year. IATA describes Airline retailing as a customer-centric approach in the airline industry that focuses on enhancing the shopping experience across various channels. It is enabled by the New Distribution Capability (NDC), which allows airlines to offer more personalized services and products directly to consumers. This modern retailing model emphasizes frictionless, intuitive, and personalized shopping experiences for travelers. The transition to this model provides airlines with opportunities to innovate their distribution strategies and create additional value. Alex explains how ATPCO provides value to airlines. We talk about continuous pricing and dynamically generated fares as well as some of the factors airlines use in their pricing strategies. He describes how airlines can have fixed price points for different offerings, then turn specific offerings on or off depending on the circumstances. We look at curated ticket pricing that can create the specific travel experience the customer wants - extra baggage, type of seat, lounge access, etc. With this capability, airlines could potentially compete for the flyer's travel business. ATPCO's Elevate 2025 airline industry conference was held April 7-10, 2025, in Chicago. Alex says the conference theme this year was data and AI: How airlines can use the wealth of available data and some AI tools to make win-win offerings for both the airlines and the consumers. In our conversation with Alex, we consider several other airline industry topics such as the 2050 industry carbon reduction goals and the current tariff situation in the United States. Alex is a long-time airline/travel industry veteran. He co-founded Orbitz, sold a distribution startup to Travelport, and worked as a VP at Hyatt for 6 years. Alex has several aviation-related pursuits: He's a pilot and a flight simmer, he has a Part 107 drone license, and he participates in launching large amateur rockets, specifically the LDRS (Large, Dangerous Rocket Ships), an annual gathering of rocket enthusiasts organized by the Tripoli Rocketry Association. Aviation News How AI is Transforming the Airline Industry The Promise of Travel in the age of AI, a 32-page Skift & McKinsey report (2023), claims that AI could generate an estimated US$45bn in potential value for the airline industry globally through operational efficiencies, revenue optimization, and customer service improvements. AI is already impacting the airlines through organizational changes, predictive maintenance from aircraft health monitoring, AI-powered virtual assistants and chatbots, personalized in-flight entertainment options, and voice-cloning technology to provide a multilingual IFE system. In the future, look for flight path optimization for increased fuel efficiency, refined dynamic pricing models, and even autonomous aircraft. Cyber Criminals Are Going After The Paychecks Of United Airlines Flight Attendants Using Fake Websites That Look Legit Criminals are using website spoofing to steal the login credentials of United FAs. In addition to paychecks, Flexible Spending Accounts and Health Savings Accounts (HSA) are at risk.
In this episode of “At Your Convenience,” CSP editors Hannah Hammond, Heather Lalley, Rachel Gignac, Diane Adam and Chuck Ulie share highlights from CSP's Convenience Retailing University (CRU) conference.The event took place Feb. 24-26 in Nashville, Tennessee, and was filled with educational content in all convenience-store categories, from tobacco to center store to packaged beverages and more. Also, Hammond interviews five of the 2025 Category Manager of the Year winners: Foodservice, large chain, winner Kevin Dixon of Circle K and small-chain winner Jamie Kennedy of Weigel'sAlcohol, large chain, winner Jackie Pfeiffer of Circle K and small-chain winner Nick Triantafellou of Weigel'sLoyalty + Tech/Operations, small chain, winner Jessica Starnes of Weigel'sThey talked about what they love about their categories, what challenges they face and more. Circle K owner Alimentation Couche-Tard is No. 2 on CSP's 2024 Top 202 ranking of U.S. c-store chains by store count. Weigel's Stores Inc. is No. 79.
SEASON: 4 EPISODE: 35Episode Overview:Ever feel like you are working hard, but not always smart? This week on Becoming Preferred, we're diving into the world of sales enablement with Dr. Stefanie Boyer, a true expert in the field. Stefanie helps businesses equip their sales teams with the tools, resources, and strategies they need to close deals and boost revenue. She's here to break down what sales enablement really is, why it matters, and how you can implement it in your own organization. Get ready to transform your sales performance with my guest, Stefanie Boyer. Guest Bio: Dr. Stefanie Boyer, Professor of Marketing at Bryant University, is the Co-Founder of RNMKRS, a virtual platform for training and assessing sales talent. She is Executive Director of the Northeast Intercollegiate Sales Competition, linking organizations with top talent, and is the recipient of the prestigious American Marketing Association Sales Educator of the Year Award. Stefanie coauthored The Little Black Book of Social Media, Strategies to Ignite Your Business, Influencer, and Professional Brand. She brings unique and valuable experience to the classroom and to organizations that want to build their client base.Since 2003, Dr. Boyer has held various roles in training and developing sales professionals working in sales and preparing to go into sales. Her expertise leverages self-directed learning philosophies to help organizations get more out of their training resources. What does that mean? Your team will learn more effectively and efficiently and you will see an improvement in performance when you use this approach. Dr. Boyer uses an adaptability approach to training teams to shorten their decision making cycle and capitalize on revenue opportunities.Dr. Boyer created a sales movement at Bryant University with a sales minor, various sales competitions and events, a vibrant sales team and mentorship programs. She strives to bring together the brightest sales students and leading sales organizations in the northeast and expanding around the country for networking, recruiting, competition and skill-building.Dr. Boyer has won several teaching, innovation, research and service awards over the years in the sales field.You can find more information about her research and the training she does in the following outlets: Wall Street Journal, Sales Education Foundation Annual Magazine, Journal of Business Research, Journal of the Academy of Marketing Science, Journal of Selling, International Journal of Education, Journal of Marketing Analytics, Journal of Self-Directed Learning, Marketing Management Journal, Journal of Marketing Channels, Journal of Business to Business Marketing, Journal of Managerial Issues, Journal of Marketing Education, Journal for Advancement of Marketing Education, Academy of Marketing Studies Journal, International Journal of Sales, Marketing and Retailing, and the Journal of Research and Interactive Marketing, among others. B.A., M.B.A., Ph.D. University of South Florida.Resource Links:Website: Website: https://www.bryant.edu/academics/faculty/boyer-stefanieProduct Link:
In just over a half century since the first c-store opened in Tokyo, the definition of convenience has been reshaped over and over throughout Asia. Hear what the big ideas are in Tokyo and which ones could be coming to your market. Hosted by: Jeff Lenard About our Guest: Mark Wohltmann, Director, NACS Global Mark is responsible for the strategic development of NACS Global, a worldwide network that supports convenience retailers and their businesses. He has more than 20 years of experience in research and consulting, with a focus on FMCG/CPG and retail. Mark began his career in the advertising industry, focusing on trade marketing and sales advertising in impulse retail channels at Dorland in Berlin and at Grey and BBDO in Duesseldorf.
Dr. Forrest Morgeson, Interim Chairperson of the Marketing Department, Associate Professor in the Department of Marketing at Michigan State University, and former Director of Research at the American Customer Satisfaction Index (ACSI). With over two decades of rigorous research and numerous publications in top marketing journals, Dr. Morgeson shares his deep insights into the cyclical relationship between customer satisfaction and the economy. Discover how economic fluctuations, global events, and energy prices intricately affect customer contentment, and why satisfaction decreased pre-COVID only to rebound post-pandemic. Dr. Morgeson provides a critical analysis of the Biden administration's efforts to enhance citizen satisfaction through executive orders, exploring the complexities that set governmental services apart from the private sector. Join the discussion on common misconceptions, the importance of correlating customer satisfaction with ROI, and the challenges businesses face in capturing accurate data on satisfaction and churn. Learn why optimizing, rather than maximizing, customer experience is key to outpacing competitors, and what strategies can improve satisfaction and earnings across different industries. Tune in as Dr. Morgeson shares practical advice for business leaders and reflects on his own career journey, providing valuable nuggets of wisdom for anyone interested in customer experience and satisfaction metrics. Don't miss this opportunity to gain expert knowledge from a leading authority in the field. Subscribe to the Delighted Customers Podcast on Apple, Spotify, and Amazon Music, and leave a five-star review to help us spread the word. New episodes drop every Thursday! For more information on the topics discussed, visit the Michigan State University's marketing department website. Meet Dr. Morgeson Forrest V. Morgeson III is Associate Professor in the Department of Marketing, Eli Broad College of Business, Michigan State University. He also serves as the Co-Director of the Doctoral Program in Marketing. Dr. Morgeson teaches marketing management, marketing strategy, and marketing research courses to graduate students. Dr. Morgeson's past position was Director of Research at the American Customer Satisfaction Index (ACSI), where he managed ACSI's academic research and team of researchers, advanced statistical modeling and analysis, and the company's international projects and licensing program. Dr. Morgeson's research focuses on customer satisfaction and customer experience measurement and management. His work also explores the marketing-finance interface, the impact of political identity on consumer attitudes and behaviors, and the impact of information technology on customer service delivery (e-commerce and e-government). His highly cited research (4,349 citations on Google Scholar) has been published in the leading journals in marketing, including Journal of Marketing, Journal of Marketing Research, Marketing Science, Journal of International Business Studies, Journal of the Academy of Marketing Science, Harvard Business Review, Journal of Retailing, Journal of Service Research, International Journal of Research in Marketing, and Journal of International Marketing, along with several publications in the leading journals in public administration and management. Dr. Morgeson has recently published two books: Citizen Satisfaction: Improving Government Performance, Efficiency, and Citizen Trust (Palgrave Macmillan, 2014), and The Reign of the Customer: Customer-Centric Approaches to Improving Satisfaction (Palgrave Macmillan, 2020). In addition, over the past 20 years
In this episode, we speak with Luis Mata and Gabriel Llaurado, the co-founders of Meat N' Bone, an innovative retailer and direct-to-consumer provider of high-end proteins, including a variety of meats and fish. Discover how Meat N' Bone is filling a critical market gap by offering an extensive selection of quality meats, ranging from ribeyes to Wagyu, appealing to serious home chefs and food lovers. Learn about their unique omnichannel approach that combines online convenience with physical store experiences, significantly lowering customer acquisition costs and fostering high customer retention. Highlights include…Concept and Unique Selling Proposition of Meat and Bone (3:53)Growth and Business Model (6:08)Expansion Plans and Market Strategy (9:25)Competitive Advantage and Brand Building (13:26)Consumer Engagement and Future Plans (20:01)Sourcing Strategy and Quality Assurance (22:25)
Welcome to Nerd Alert, a series of special episodes bridging the gap between marketing academia and practitioners. We're breaking down highly involved, complex research into plain language and takeaways any marketer can use.In this episode, Elena and Rob explore how sunlight influences consumer spending habits, revealing that brighter days lead to bigger sales across all product categories.Topics covered: [01:05] "The Effect of Weather on Consumer Spending"[02:45] How mood impacts purchasing decisions[04:10] Six years of retail data analysis[05:30] Artificial sunlight experiments[08:20] Weather-based marketing opportunities To learn more, visit marketingarchitects.com/podcast or subscribe to our newsletter at marketingarchitects.com/newsletter. Resources: Murray, Kyle B., Fabrizio Di Muro, Adam Finn, and Peter Popkowski Leszczyc. "The Effect of Weather on Consumer Spending." Journal of Retailing and Consumer Services, vol. 17, no. 6, July 2010, pp. 512-520. Elsevier, doi:10.1016/j.jretconser.2010.08.006. Get more research-backed marketing strategies by subscribing to The Marketing Architects on Apple Podcasts, Spotify, or wherever you listen to podcasts.
You set up an assumption, you have a theory, you analyze your data, and you show that the assumption does not hold. Doing good qualitative research is that simple. Except that it's not, of course. On the ground, in the research and writing process, these basic rules can be quite tricky to implement. So we discuss some heuristics researchers can use to limit their conversants, settle on suitable theoretical lenses to examine their data, and collecting more data than what they thought was necessary. References Geertz, C. (1973). The Interpretation Of Cultures. Basic Books. Goodall, J. (1986). The Chimpanzees of Gombe: Patterns of Behavior. Harvard University Press. Popper, K. R. (1959). The Logic of Scientific Discovery. Basic Books. Durkheim, E. (1895). The Rules of Sociological Method. Free Press. Giddens, A. (1976). New Rules of Sociological Method. Hutchinson. Barley, S. R. (1986). Technology as an Occasion for Structuring: Evidence from Observations of CT Scanners and the Social Order of Radiology Departments. Administrative Science Quarterly, 31(1), 78-108. Kellogg, K. C. (2022). Local Adaptation Without Work Intensification: Experimentalist Governance of Digital Technology for Mutually Beneficial Role Reconfiguration in Organizations. Organization Science, 33(2), 571-599. https://doi.org/10.1287/orsc.2021.1445 Mertens, W., Recker, J., Kummer, T.-F., Kohlborn, T., & Viaene, S. (2016). Constructive Deviance as a Driver for Performance in Retail. Journal of Retailing and Consumer Services, 30, 193-203. Markus, M. L. (1983). Power, Politics, and MIS Implementation. Communications of the ACM, 26(6), 430-444. Berente, N., Lyytinen, K., Yoo, Y., & King, J. L. (2016). Routines as Shock Absorbers During Organizational Transformation: Integration, Control, and NASA's Enterprise Information System. Organization Science, 27(3), 551-572. Alashoor, T., Keil, M., Smith, H. J., & McConnell, A. R. (2023). Too Tired and in Too Good of a Mood to Worry about Privacy: Explaining the Privacy Paradox through the Lens of Effort Level in Information Processing. Information Systems Research, 34(4), 1415-1436. Yin, R. K. (2009). Case Study Research: Design and Methods (4th ed.). Sage. Berente, N., Recker, J., & Leonardi, P. (2023). . This IS Research podcast, 13 September 2023. Gioia, D. A., Corley, K. G., & Hamilton, A. L. (2013). Seeking Qualitative Rigor in Inductive Research: Notes on the Gioia Methodology. Organizational Research Methods, 16(1), 15-31. Lebovitz, S., Levina, N., & Lifshitz-Assaf, H. (2021). Is AI Ground Truth Really “True”? The Dangers of Training and Evaluating AI Tools Based on Experts' Know-What. MIS Quarterly, 45(3), 1501-1525. Ryle, G. (1949). The Concept of Mind. University of Chicago Press. Langley, A. (1999). Strategies for Theorizing from Process Data. Academy of Management Review, 24(4), 691-711. Miles, M. B., & Huberman, M. (1994). Qualitative Data Analysis (2nd ed.). Sage. Cramton, C. D., & Hinds, P. J. (2014). An Embedded Model of Cultural Adaptation in Global Teams. Organization Science, 25(4), 1056-1081.
In the latest edition of Omni Talk's Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Avalara, Mirakl, Ownit AI, and Ocampo Capital Chris Walton and Anne Mezzenga discuss: How E.l.f.'s Dollar General Expansion Will Impact Beauty Retailing For the full episode head here:https://youtu.be/HfqxboxZ35Q
As the competition for eyewear stays hot, how can opticals rethink the patient experience and their marketing to stay competitive? Liza Amlani, principal and co-founder of Retail Strategy Group, talks about how to promoting individual brands can help a practice create its own brand, as well. Hear her tips for incorporating what successful retail brands do.
What does it take to create a shopping experience that captivates customers around the globe? To answer that question we're diving deep into the minds of two extraordinary leaders in the retail industry. CEO of Le Bon Marché in Paris, Patrice Wagner, and Chairman and CEO of the Selfridges Group in London, André Maeder. Both of these guys began their careers in retail working on the shop floor; selling face-to-face with customers. They express true appreciation for front-line employees, and inherent joy in the process of improving the customer experience. They each rose through the ranks at some of the most prestigious department stores in the world, accumulating a wealth of knowledge and expertise suitable now to uphold the legacies of the aforementioned Le Bon Marché in Paris and Selfridges in London. Each of these stores, in its own way, continuously garners worldwide attention and respect through unique customer engagement that goes far beyond just shopping for clothes. From incredible food offerings to fine art exhibitions and theater performances, to indoor skateparks and celebrity appearances, Patrice and André take big swings and try new things to surprise and delight customers with distinct one-of-a-kind environments. Together they'll share insights into the key focal points of running their businesses, the challenges they face, and an inspiring vision for the future of department stores. Thanks for tuning in to episode 73. We hope you enjoy it! Did you know that YOU can be on The Nordy Pod? This show isn't just a one-way conversation. We want to hear about what Nordstrom looks like through your eyes. Share your Nordstrom experience, good or bad, by giving us a call and leaving a voicemail at: 206.594.0526, or send an email to nordypodcast@nordstrom.com to be a part of the conversation! And, be sure to follow us on Instagram @thenordypod to stay up to date on new episodes, announcements and more.
Join me as I discuss Cox's Omni-Channel retail platform which is delivering a profound change in how consumers engage with dealers and how dealers efficiently operate their business
Duane Scott Cerny is an expert on dead people. Or, more precisely, marketing and selling their possessions after they've passed to the afterlife. He is the author of the bestselling book Selling Dead People's Things: Inexplicably True Tales, Vintage Fails & Objects of Objectionable Estates and Vintage Confidential: Retro Rattled, Tales Tattled—Confessions of the World's Third Oldest Profession. Duane co-owns Chicago's largest multi-dealer antique mall, Broadway Antique Market. As you'll hear, he is also quite the sage when it comes to understanding the formula for business success. Thanks to his ability to adapt to ever-changing tastes and listen closely to his customers, Duane is celebrating his mall's 34th anniversary this year. Not only is Duane business savvy, but he is also a born entertainer and storyteller — truly a treat to listen to. Happy Halloween. [Watch Jordan Phelps's music video tribute to Broadway Antique Market, which opens this week's episode, on YouTube here. Read Duane's columns in The Village View here.] Monday Morning Radio is hosted by the father-son duo of Dean and Maxwell Rotbart. Photo: Duane Scott Cerny, Broadway Antique MarketPosted: October 28, 2024 Monday Morning Run Time: 51:50 Episode: 13.20 RELATED EPISODES: Aaron LaPedis is a Master of Garage and Estate Sales, and Online Auctions Talking Trash with Patty Penke, An Expert on the Hidden Treasures Many People Consider Junk The Legacies of Dead CEOs Can Inform Today's Business Leaders
Join me and Kerri as we discuss the breakthrough results dealers are experiencing with AutoFi Showroom and how dealers implementing a connected retailing sterategy are seeing higher PVR and lower staff turnover rates
Join host Chris Carril and guest Wendy Ritz Ph.D., AIB-SE Conference Chair, and Dr. Brittney Bauer, Ph.D., AIB-SE Marketing Chair, as they discuss planning the annual AIB-SE conference, the history of X-Culture, and defining a successful international business conference.More info on the 2024 AIB-SE Conference: https://us-se.aib.world/pre-conference/Chris Carril is the Vice President-Tax Planning and Treasury Management for Maritz Holdings in Fenton, MO. His responsibilities include the company's treasury, tax and risk management functions and he is a licensed Certified Public Accountant in the State of Missouri. He has previously held financial positions at A.G. Edwards, Sigma-Aldrich Chemical Company, and Furniture Brands International. Recently, Chris has joined the Advisory Board of the Boeing Institute of International Business at Saint Louis University. Chris enjoys spending time with his four children and rescue dog, Lyla, enjoying St Louis Muny theatre, and attending St. Louis University Billiken basketball games.Dr. Wendy Ritz is Associate Professor teaching Marketing at Florida State University. She is a fellow with the Direct Marketing Education Foundation and an active board member with the Academy of International Business Southeast Chapter. Her research focuses on the buyer journey in various markets, such as prosumption, business-to-business, international sales and marketing, and across various electronic platforms. She has published in several marketing journals such as Industrial Marketing Management, Journal in Research of Interactive Marketing, and the Journal of Marketing Theory and Practice, The Journal of Consumer Behavior, Marketing Education Review, and the Harvard Business Review.Dr. Brittney Bauer is an Assistant Professor of Marketing in the Quinlan School of Business at Loyola University Chicago and the Director of the Quinlan School of Business Behavioral Lab. She earned her dual Ph.D. in marketing and international business from Saint Louis University in 2019. Furthermore, she received a Certificate for University Teaching Skills from the Center of Teaching Excellence and a Research Methods Minor during her doctoral studies. Dr. Bauer received the 2020, 2021, 2022, and 2023 College of Business Outstanding Research Awards. Her work has been published in well-respected journals such as the International Journal of Research in Marketing, European Journal of Marketing, Journal of Advertising, Psychology & Marketing, Journal of Business Research, Journal of Retailing and Consumer Services, Journal of Product & Brand Management, and Academy of Management Perspectives. Dr. Bauer has an extensive research pipeline currently under review at top marketing and international business journals, and her work has also been noted in the media. She is an editorial review board member and ad-hoc reviewer for various academic journals. Moreover, Dr. Bauer is an active member of the American Marketing Association, Academy of Marketing Science, and Academy of International Business, and has performed various leadership roles for their respective annual meetings. She has also earned several Best Reviewer and Best Paper Awards at these national and international conferences. https://www.luc.edu/quinlan/faculty/brittneybauer.shtml Visit Guest Wendy Ritz's LinkedIn
Join me and Daniel Able, National Sales Manager of CarCutter as we discuss the breakthroughs in vehicle merchandising and photography which will become the standard in future automotive retailing.
In this episode, I'm speaking with Devin Daly, CEO of Impel This episode is brought to you by: Private Auto - The safest way to buy vehicles privately. Use code ‘CDG' to list your car for free. Learn more @ https://privateauto.com/ Valvoline - Go beyond the traditional supplier-dealer partnership today by visiting https://partner.valvolineglobal.com/ Interested in advertising with Car Dealership Guy? Drop us a line here Interested in being considered as a guest on the podcast? Add your name here Topics: (00:00:00) - Intro (00:02:23) - Devin's career and Building Impel (00:03:55) - Pivoting to auto (00:06:28) - Did you come from an entrepreneurial family? (00:07:15) - The evolution of the company (00:09:21) - How are dealers using this data? (00:11:36) - What are you building to help dealerships keep evolving? (00:13:13) - Thoughts on AI (00:21:48) - Where are you seeing the biggest impact from AI implementation? (00:23:18) - Raising $130m and acquiring a business in the Republic of Georgia (00:26:59) - Where are we headed with AI and the dealership? (00:28:12) - Where are you seeing customers the most frustrated with the dealership experience? (00:29:15) - What role does licensing play in all of this work? (00:30:52) - Partnering with ACV Auctions (00:33:35) - What do the next 5 years look like for our industry? (00:34:46) - What is your most popular product? (00:35:59) - Having a high bar for acquisitions (00:37:20) - “Oh sh*t” moments (00:38:22) - What products are most important to manufacturers right now Check out Impel here. Check out the website for more (https://dealershipguy.com) and follow me on X @GuyDealership! (https://x.com/guydealership) This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions.