Case Management Toolbox

Flower Empower • A comprehensive approach • The core of the flower is the clinician-family partnership • Assess need • Sustain a caring environment • Educate • Identify and link to resources • The stem symbolizes advocacy activities • The leaves symbolize vision, values and principles • The roots feed the flower (partnership): • Responsibility and accountability • Recognition of the value of the partnership • Respect uniqueness • Resource identification for emerging needs • Results monitoring

448 – Post Stroke Psychosocial Issues Dr. Dawn-Elise Snipes PhD, LPC-MHSP, LMHC Executive Director: AllCEUs Podcast Host: Counselor Toolbox, Case Management Toolbox, NCMHCE Exam Review Objectives • Examine the prevalence of and risk factors for stroke • Identify Post-Stroke Psychosocial Issues Intro • Many of our clients are at high risk of stroke • People […]

Summary - The demand for case managers is growing rapidly as insurance companies restrict reimbursement, move toward capitation and as individuals with high copays try to reduce expenses. - Not only are case managers employed by hospitals and treatment centers, but increasingly by organizations like businesses and universities that have a strong motivation to keep their employees/students healthy and (relatively) happy - Case managers provide assessment, advocacy, education and assistance with treatment coordination and implementation, often in a multidisciplinary team - Case managers do not diagnose or treat illnesses

Review case management interventions to address PACER ~ Physical Health ~ Affect ~ Cognitions ~ Environment and Economic Well-being ~ Relationships and Recreation CEUs are available at AllCEUs.com

Summary - Dementia can be permanent or temporary and caused by a variety of factors including - Diabetes - HIV - Stroke/Heart attack - Depression - Thiamine deficiency - CO2 poisoning - Lewy bodies - Genetics - A variety of interventions can be used to assist the person with dementia and their caregivers - Ensure sufficient sleep - Assist with communication - Conduct functional assessments of preferred and problem behaviors

Summary - Access to, and close partnerships with, healthcare providers and community services resources are key factors of successful CM interventions that should target patients with the greatest needs and promote frequent contacts with the healthcare team - Assessments and interventions must be biopsychosocial and identify who, what, when, when and why

Case managers who use health coaching Health coaches Provide self-management support - Educate clients - Bridge the gap between clinician and patient - Help patients navigate the health care system - Offer support and encouragement. CEUs/OPDs are available for this episode at allceus.com or australia.allceus.com

Health literacy is imperative to empower people to take charge of their health and wellbeing. As clinicians and case mangers we need to ensure clients understand their current condition, the causes and treatment options and use that information to make an informed choice about what to do next. CEUs are available for this podcast at allceus.com and Australia.allceus.com.

-Review what a Mental Health Case Manager does (or a counselor if the client does not qualify for case management services) -Identify common issues clients with mental health diagnoses have and ways to address them

001 -Case Management Ethics. Welcome to our new series on Case Management. Learn the essentials of case management and associated ethics.