ROADS TO Resolution ~ Closure ~ Certainty

Sharing with you today's "Thursday Tip of the Day".  Embrace and enjoy your summer!Reconnect with friends, family, yourself. Put on your flip flops and shorts. Enjoy the beach, mountains, rivers, cities, planes and trains - wherever your summer will take you."In the words of Chris Erskine, Writer, from his column this week, titled "Summer Love", I quote:"I prefer a summer day that yawns a little. I like a moon that stays up late.It's the heart of summer. Eat some custard. Count your blessings. Breathe deep the sea.Didn't Joni Mitchell write something about "the hissing of summer lawns"? How evocative. ..."For Chris' full column, you can find him at www.chriserskinela.com.I hope you enjoy your summer and am taking my own advice, taking a break for the next two weeks to "breathe deep the sea" (Erskine) and to listen to "the hissing of summer lawns" (Mitchell). I hope you are able to do the same, wherever you find yourself. Happy Summer and enjoy this short podcast episode.

To be an excellent lawyer for a client in mediation it is not enough to just say, “Oh I've got a mediation tomorrow, here, let me pick up the file and head on out.” To be excellent, it takes more than that. Listen to this episode as Host, Jean Lawler–commercial + insurance mediator and arbitrator–shares her list of top 3 things that excellent lawyers do for their clients in mediation.Resources mentioned:Holding the Calm: The Secret to Resolving Conflict and Diffusing Tension by Hesha AbramsWill Work For Food: The New Possibilities Hour, Holding the Calm, The Advanced Course, Presented by Hesha AbramsTo read the full episode transcript please see the Podcast Website.About the Host:Based in Los Angeles, CA, Jean Lawler is an attorney and mediator, focusing on commercial, insurance and civil litigation matters pending at the trial and appellate levels - wherever filed. She regularly mediates a wide variety of insurance, business, and tort matters, as well as federal ADA accessibility lawsuits re architectural barriers and websites. CIPP/US (Certified Information Privacy Professional) certified, Jean also mediates matters involving data breaches, ransomware, and cyber losses. She has mediated hundreds upon hundreds - thousands - of cases over the years with a myriad of issues. For a more detailed sampling of the types of mediations that she has conducted and participated in, both when in practice and as a full-time mediator, please refer to her web page detailing Representative Matters.Prior to becoming a full-time mediator in 2017, Jean was a Senior Partner in a Los Angeles based litigation firm, representing corporations, professionals, non-profits, individuals, and insurers in a broad range of matters, at trial and on appeal - mediating hundreds upon hundreds of cases over the years. Her legal experience has been diverse and international, and she has a deep knowledge of the insurance industry, insurance policies and the various risks they insure against (primary, excess, reinsurance, program, surplus lines, London Market, and international insurers). She also served as a Managing Partner of her former law firm, at times chairing the firm's Insurance Law, Cyber & Privacy Law, International Law, and Business & Real Estate Transactions practice groups and, ultimately, served her many clients as counselor and trusted advisor.As she would tell you if asked: “I absolutely love what I do! I would be honored to serve as your Mediator or Arbitrator.”Connect with Jean:Thanks for listening to the podcast! Want more?LinkedInWebsiteYouTube ChannelFollow the podcast:Available on Apple Podcasts, Spotify, Google Podcasts, and more!

You know, people think that they are at an impasse... But are they really?Is there perhaps more room to move? Or are you really done?In this episode, Host, Jean Lawler–commercial + insurance mediator and arbitrator–discusses the following:Two important mediator tools that she uses to test whether parties are at an impasse in mediation: “ifs” and ranges The benefits of “ifs”, andHow to know when you are at an impasseResource Link:Ambassador & Former National Security Advisor, Robert O'Brien  Negotiation- Lessons From Diplomacy, Will Work For Food: The New Possibilities Hour presentation, April 13, 2023.To read the full episode transcript please see the Podcast Website.About the Host:Based in Los Angeles, CA, Jean Lawler is an attorney and mediator, focusing on commercial, insurance and civil litigation matters pending at the trial and appellate levels - wherever filed. She regularly mediates a wide variety of insurance, business, and tort matters, as well as federal ADA accessibility lawsuits re architectural barriers and websites. CIPP/US (Certified Information Privacy Professional) certified, Jean also mediates matters involving data breaches, ransomware, and cyber losses. She has mediated hundreds upon hundreds - thousands - of cases over the years with a myriad of issues. For a more detailed sampling of the types of mediations that she has conducted and participated in, both when in practice and as a full-time mediator, please refer to her web page detailing Representative Matters.Prior to becoming a full-time mediator in 2017, Jean was a Senior Partner in a Los Angeles based litigation firm, representing corporations, professionals, non-profits, individuals, and insurers in a broad range of matters, at trial and on appeal - mediating hundreds upon hundreds of cases over the years. Her legal experience has been diverse and international, and she has a deep knowledge of the insurance industry, insurance policies and the various risks they insure against (primary, excess, reinsurance, program, surplus lines, London Market, and international insurers). She also served as a Managing Partner of her former law firm, at times chairing the firm's Insurance Law, Cyber & Privacy Law, International Law, and Business & Real Estate Transactions practice groups and, ultimately, served her many clients as counselor and trusted advisor.As she would tell you if asked: “I absolutely love what I do! I would be honored to serve as your Mediator or Arbitrator.”Connect with Jean:Thanks for listening to the podcast! Want more?LinkedInWebsiteYouTube ChannelFollow the podcast:Available on Apple Podcasts, Spotify, Google Podcasts, and more!

Now, we all learned early in life that you tell the truth. Right?  And this is very true when it comes to an application for insurance. In this episode, Host, Jean Lawler–commercial + insurance mediator and arbitrator–discusses recission of an insurance policy and answers the following questions:When does rescission of insurance policies happen?What kind of situations can you get into with this?Who could potentially be dragged into these suits?To read the full episode transcript please see the Podcast Website.About the Host:Based in Los Angeles, CA, Jean Lawler is an attorney and mediator, focusing on commercial, insurance and civil litigation matters pending at the trial and appellate levels - wherever filed. She regularly mediates a wide variety of insurance, business, and tort matters, as well as federal ADA accessibility lawsuits re architectural barriers and websites. CIPP/US (Certified Information Privacy Professional) certified, Jean also mediates matters involving data breaches, ransomware, and cyber losses. She has mediated hundreds upon hundreds - thousands - of cases over the years with a myriad of issues. For a more detailed sampling of the types of mediations that she has conducted and participated in, both when in practice and as a full-time mediator, please refer to her web page detailing Representative Matters.Prior to becoming a full-time mediator in 2017, Jean was a Senior Partner in a Los Angeles based litigation firm, representing corporations, professionals, non-profits, individuals, and insurers in a broad range of matters, at trial and on appeal - mediating hundreds upon hundreds of cases over the years. Her legal experience has been diverse and international, and she has a deep knowledge of the insurance industry, insurance policies and the various risks they insure against (primary, excess, reinsurance, program, surplus lines, London Market, and international insurers). She also served as a Managing Partner of her former law firm, at times chairing the firm's Insurance Law, Cyber & Privacy Law, International Law, and Business & Real Estate Transactions practice groups and, ultimately, served her many clients as counselor and trusted advisor.As she would tell you if asked: “I absolutely love what I do! I would be honored to serve as your Mediator or Arbitrator.”Connect with Jean:Thanks for listening to the podcast! Want more?LinkedInWebsiteYouTube ChannelFollow the podcast:Available on Apple Podcasts, Spotify, Google Podcasts, and more!

We have contracts all over. You buy a car, you have a contract. You rent a property, you have a contract. You buy a house, you have a contract. Our lives are filled with contracts, and most of us probably don't read them word for word. However, to put it simply: Read the Contracts!In this episode, Host, Jean Lawler–commercial + insurance mediator and arbitrator–discusses four examples of conditions in contracts that can become impediments to rights if not complied with.To read the full episode transcript please see the Podcast Website.Case Mentioned:Santa Clara Valley Water District v. Century Indemnity Company, 2023 DJ DAR 2729About the Host:Based in Los Angeles, CA, Jean Lawler is an attorney and mediator, focusing on commercial, insurance and civil litigation matters pending at the trial and appellate levels - wherever filed. She regularly mediates a wide variety of insurance, business, and tort matters, as well as federal ADA accessibility lawsuits re architectural barriers and websites. CIPP/US (Certified Information Privacy Professional) certified, Jean also mediates matters involving data breaches, ransomware, and cyber losses. She has mediated hundreds upon hundreds - thousands - of cases over the years with a myriad of issues. For a more detailed sampling of the types of mediations that she has conducted and participated in, both when in practice and as a full-time mediator, please refer to her web page detailing Representative Matters.Prior to becoming a full-time mediator in 2017, Jean was a Senior Partner in a Los Angeles based litigation firm, representing corporations, professionals, non-profits, individuals, and insurers in a broad range of matters, at trial and on appeal - mediating hundreds upon hundreds of cases over the years. Her legal experience has been diverse and international, and she has a deep knowledge of the insurance industry, insurance policies and the various risks they insure against (primary, excess, reinsurance, program, surplus lines, London Market, and international insurers). She also served as a Managing Partner of her former law firm, at times chairing the firm's Insurance Law, Cyber & Privacy Law, International Law, and Business & Real Estate Transactions practice groups and, ultimately, served her many clients as counselor and trusted advisor.As she would tell you if asked: “I absolutely love what I do! I would be honored to serve as your Mediator or Arbitrator.”Connect with Jean:Thanks for listening to the podcast! Want more?LinkedInWebsiteYouTube ChannelFollow the podcast:Available on Apple Podcasts, Spotify, Google Podcasts, and more!

Civility in the legal profession is embodied in all sorts of laws, rules, codes, and creeds. There's nothing new about civility. It's just a way of conducting our lives that hopefully will make not just our own lives, but everybody's lives better. And certainly for those of us in the legal profession, isn't that our calling? In this episode, Host, Jean Lawler–commercial + insurance mediator and arbitrator–talks about what civility is, why it matters to lawyers, and the one key word that makes the difference.To read the full episode transcript please see the Podcast Website.Links to Resources Mentioned:One Word: Civility, By Linda KleinOhio Lawyer's Creed (see page 3 of link)Attorney Civility and Professionalism (ca.gov)State Bar of California: Proposed Amendment Requiring Attorneys to Complete Annual Civility PledgeAbout the Host:Based in Los Angeles, CA, Jean Lawler is an attorney and mediator, focusing on commercial, insurance and civil litigation matters pending at the trial and appellate levels - wherever filed. She regularly mediates a wide variety of insurance, business, and tort matters, as well as federal ADA accessibility lawsuits re architectural barriers and websites. CIPP/US (Certified Information Privacy Professional) certified, Jean also mediates matters involving data breaches, ransomware, and cyber losses. She has mediated hundreds upon hundreds - thousands - of cases over the years with a myriad of issues. For a more detailed sampling of the types of mediations that she has conducted and participated in, both when in practice and as a full-time mediator, please refer to her web page detailing Representative Matters.Prior to becoming a full-time mediator in 2017, Jean was a Senior Partner in a Los Angeles based litigation firm, representing corporations, professionals, non-profits, individuals, and insurers in a broad range of matters, at trial and on appeal - mediating hundreds upon hundreds of cases over the years. Her legal experience has been diverse and international, and she has a deep knowledge of the insurance industry, insurance policies and the various risks they insure against (primary, excess, reinsurance, program, surplus lines, London Market, and international insurers). She also served as a Managing Partner of her former law firm, at times chairing the firm's Insurance Law, Cyber & Privacy Law, International Law, and Business & Real Estate Transactions practice groups and, ultimately, served her many clients as counselor and trusted advisor.As she would tell you if asked: “I absolutely love what I do! I would be honored to serve as your Mediator or Arbitrator.”Connect with Jean:Thanks for listening to the podcast! Want more?LinkedInWebsiteYouTube ChannelFollow the podcast:Available on Apple Podcasts, Spotify, Google Podcasts, and more!

Your client's mediation is coming up.  You know your client's position. You've probably prepared your client for what to expect at mediation. However, as the lawyer, have you prepared yourself for how you are going to negotiate at mediation? Host, Jean Lawler–commercial + insurance mediator and arbitrator–talks about 3 mistakes lawyers make at mediation. Hint: Effective negotiation at mediation is about more than just knowing your client's case! Listen to this episode to learn more about mistakes to avoid.To read the full episode transcript please see the Podcast Website.About the Host:Based in Los Angeles, CA, Jean Lawler is an attorney and mediator, focusing on commercial, insurance and civil litigation matters pending at the trial and appellate levels - wherever filed. She regularly mediates a wide variety of insurance, business, and tort matters, as well as federal ADA accessibility lawsuits re architectural barriers and websites. CIPP/US (Certified Information Privacy Professional) certified, Jean also mediates matters involving data breaches, ransomware, and cyber losses. She has mediated hundreds upon hundreds - thousands - of cases over the years with a myriad of issues. For a more detailed sampling of the types of mediations that she has conducted and participated in, both when in practice and as a full-time mediator, please refer to her web page detailing Representative Matters.Prior to becoming a full-time mediator in 2017, Jean was a Senior Partner in a Los Angeles based litigation firm, representing corporations, professionals, non-profits, individuals, and insurers in a broad range of matters, at trial and on appeal - mediating hundreds upon hundreds of cases over the years. Her legal experience has been diverse and international, and she has a deep knowledge of the insurance industry, insurance policies and the various risks they insure against (primary, excess, reinsurance, program, surplus lines, London Market, and international insurers). She also served as a Managing Partner of her former law firm, at times chairing the firm's Insurance Law, Cyber & Privacy Law, International Law, and Business & Real Estate Transactions practice groups and, ultimately, served her many clients as counselor and trusted advisor.As she would tell you if asked: “I absolutely love what I do! I would be honored to serve as your Mediator or Arbitrator.”Connect with Jean:Thanks for listening to the podcast! Want to connect or view more content from Jean?LinkedInWebsiteYouTube ChannelFollow the podcast:If you would like to get automatic updates of new podcast episodes, you can follow this podcast on Apple Podcasts. Also available on Spotify, Google Podcasts, Amazon Music, Podcast Addict, and more!

As an attorney, do you ever start mediation by making an extreme opening offer or demand–one that is either really far below or really far above where your client ultimately wants to settle? In this quick, two-minute “Thursday Tip of the Day”, Host, Jean Lawler–commercial + insurance mediator and arbitrator–talks about why attorneys don't need to make opening offers or demands that are in the "insult zone" in order to end up where they want to be.To read the full episode transcript please see the Podcast Website.About the Host:Based in Los Angeles, CA, Jean Lawler is an attorney and mediator, focusing on commercial, insurance and civil litigation matters pending at the trial and appellate levels - wherever filed. She regularly mediates a wide variety of insurance, business, and tort matters, as well as federal ADA accessibility lawsuits re architectural barriers and websites. CIPP/US (Certified Information Privacy Professional) certified, Jean also mediates matters involving data breaches, ransomware, and cyber losses. She has mediated hundreds upon hundreds - thousands - of cases over the years with a myriad of issues. For a more detailed sampling of the types of mediations that she has conducted and participated in, both when in practice and as a full-time mediator, please refer to her web page detailing Representative Matters.Prior to becoming a full-time mediator in 2017, Jean was a Senior Partner in a Los Angeles based litigation firm, representing corporations, professionals, non-profits, individuals, and insurers in a broad range of matters, at trial and on appeal - mediating hundreds upon hundreds of cases over the years. Her legal experience has been diverse and international, and she has a deep knowledge of the insurance industry, insurance policies and the various risks they insure against (primary, excess, reinsurance, program, surplus lines, London Market, and international insurers). She also served as a Managing Partner of her former law firm, at times chairing the firm's Insurance Law, Cyber & Privacy Law, International Law, and Business & Real Estate Transactions practice groups and, ultimately, served her many clients as counselor and trusted advisor.As she would tell you if asked: “I absolutely love what I do! I would be honored to serve as your Mediator or Arbitrator.”Connect with Jean:Thanks for listening to the podcast! Want to connect or view more content from Jean?LinkedInWebsiteYouTube ChannelFollow the podcast:If you would like to get automatic updates of new podcast episodes, you can follow this podcast on Apple Podcasts. Also available on Spotify, Google Podcasts, Amazon Music, Podcast Addict, and more!

Are you an attorney, claims professional or party with litigation pending in California? Are you keeping up with the latest in California Section 998 offers? Watch your 998's and how you word them!In this quick “Thursday Tip of the Day”, Host, Jean Lawler–commercial + insurance mediator and arbitrator–provides a case law update on two California appellate court cases that were decided on October 28, 2022, examples of 998 offers that were either not properly extended or accepted by one party or the other - and the consequences of such.Trujillo v. City of Los AngelesCouncil for Education and Research on Toxics v. Starbucks Corp. et alTo read the full episode transcript please see the Podcast Website.Since this recording, an appellate decision in the case of Chen v. BMW of North America was published, providing an excellent discussion and roadmap of a 998 offer that was correctly extended, in accord with statutory requirements, and how the 998 offer should be applied. There, a settlement on the courthouse steps was for the same amount as a 998 offer that had been issued by the defense approximately 2 years prior. This opinion can be found at: www.courts.ca.gov/opinions/documents/H048257.PDF.About the Host:Based in Los Angeles, CA, Jean Lawler is an attorney and mediator, focusing on commercial, insurance and civil litigation matters pending at the trial and appellate levels - wherever filed. She regularly mediates a wide variety of insurance, business, and tort matters, as well as federal ADA accessibility lawsuits re architectural barriers and websites. CIPP/US (Certified Information Privacy Professional) certified, Jean also mediates matters involving data breaches, ransomware, and cyber losses. She has mediated hundreds upon hundreds - thousands - of cases over the years with a myriad of issues. For a more detailed sampling of the types of mediations that she has conducted and participated in, both when in practice and as a full-time mediator, please refer to her web page detailing Representative Matters.Prior to becoming a full-time mediator in 2017, Jean was a Senior Partner in a Los Angeles based litigation firm, representing corporations, professionals, non-profits, individuals, and insurers in a broad range of matters, at trial and on appeal - mediating hundreds upon hundreds of cases over the years. Her legal experience has been diverse and international, and she has a deep knowledge of the insurance industry, insurance policies and the various risks they insure against (primary, excess, reinsurance, program, surplus lines, London Market, and international insurers). She also served as a Managing Partner of her former law firm, at times chairing the firm's Insurance Law, Cyber & Privacy Law, International Law, and Business & Real Estate Transactions practice groups and, ultimately, served her many clients as counselor and trusted advisor.As she would tell you if asked: “I absolutely love what I do! I would be honored to serve as your Mediator or Arbitrator.”Connect with Jean:Thanks for listening to the podcast! Want to connect or view more content from Jean?LinkedInWebsiteYouTube ChannelFollow the podcast:If you would like to get automatic updates of new podcast episodes, you can follow this podcast on Apple Podcasts. Also available on Spotify, Google Podcasts, Amazon Music, Podcast Addict, and more!

In this final episode of the mini-series on insurance and mediation, Host, Jean Lawler–commercial + insurance mediator and arbitrator–draws from her deep knowledge of the insurance industry, insurance policies and the various risks they insure against to talk about: the insured's own policy limits and the insured's own policy and how that then affects the claims and lawsuits that might be asserted against the insured and who's making payments to settle those. Terms discussed in this episode include: “Burning limits”“SIR” (self-insured retention)DeductibleCertificate of insuranceTo read the full episode transcript please see the Podcast Website.About the Host:Based in Los Angeles, CA, Jean Lawler is an attorney and mediator, focusing on commercial, insurance and civil litigation matters pending at the trial and appellate levels - wherever filed. She regularly mediates a wide variety of insurance, business, and tort matters, as well as federal ADA accessibility lawsuits re architectural barriers and websites. CIPP/US (Certified Information Privacy Professional) certified, Jean also mediates matters involving data breaches, ransomware, and cyber losses. She has mediated hundreds upon hundreds - thousands - of cases over the years with a myriad of issues. For a more detailed sampling of the types of mediations that she has conducted and participated in, both when in practice and as a full-time mediator, please refer to her web page detailing Representative Matters.Prior to becoming a full-time mediator in 2017, Jean was a Senior Partner in a Los Angeles based litigation firm, representing corporations, professionals, non-profits, individuals, and insurers in a broad range of matters, at trial and on appeal - mediating hundreds upon hundreds of cases over the years. Her legal experience has been diverse and international, and she has a deep knowledge of the insurance industry, insurance policies and the various risks they insure against (primary, excess, reinsurance, program, surplus lines, London Market, and international insurers). She also served as a Managing Partner of her former law firm, at times chairing the firm's Insurance Law, Cyber & Privacy Law, International Law, and Business & Real Estate Transactions practice groups and, ultimately, served her many clients as counselor and trusted advisor.As she would tell you if asked: “I absolutely love what I do! I would be honored to serve as your Mediator or Arbitrator.”Connect with Jean:Thanks for listening to the podcast! Want to connect or view more content from Jean?LinkedInWebsiteYouTube Channel Follow the podcast:If you would like to get automatic updates of new podcast episodes, you can follow this podcast on Apple Podcasts. Also available on Spotify, Google Podcasts, Amazon Music, Podcast Addict, and more!

In this fifth episode of the mini-series on insurance and mediation, Host, Jean Lawler–commercial + insurance mediator and arbitrator–draws from her deep knowledge of the insurance industry, insurance policies and the various risks they insure against to talk about her five tips for mediating where insurance–an insurer–is going to be paying the settlement money. Episode highlights include: Why lawyers should prepare early and share information in mediationWhy lawyers should draft a mediation brief that can be shared with the other sideWhy civility mattersWhy it's important for the mediator to understand what a lawyer's client needs in mediationWhat to do if the case hasn't settled at the end of mediationTo read the full episode transcript please see the Podcast Website.About the Host:Based in Los Angeles, CA, Jean Lawler is an attorney and mediator, focusing on commercial, insurance and civil litigation matters pending at the trial and appellate levels - wherever filed. She regularly mediates a wide variety of insurance, business, and tort matters, as well as federal ADA accessibility lawsuits re architectural barriers and websites. CIPP/US (Certified Information Privacy Professional) certified, Jean also mediates matters involving data breaches, ransomware, and cyber losses. She has mediated hundreds upon hundreds - thousands - of cases over the years with a myriad of issues. For a more detailed sampling of the types of mediations that she has conducted and participated in, both when in practice and as a full-time mediator, please refer to her web page detailing Representative Matters.Prior to becoming a full-time mediator in 2017, Jean was a Senior Partner in a Los Angeles based litigation firm, representing corporations, professionals, non-profits, individuals, and insurers in a broad range of matters, at trial and on appeal - mediating hundreds upon hundreds of cases over the years. Her legal experience has been diverse and international, and she has a deep knowledge of the insurance industry, insurance policies and the various risks they insure against (primary, excess, reinsurance, program, surplus lines, London Market, and international insurers). She also served as a Managing Partner of her former law firm, at times chairing the firm's Insurance Law, Cyber & Privacy Law, International Law, and Business & Real Estate Transactions practice groups and, ultimately, served her many clients as counselor and trusted advisor.As she would tell you if asked: “I absolutely love what I do! I would be honored to serve as your Mediator or Arbitrator.”Connect with Jean:Thanks for listening to the podcast! Want to connect or view more content from Jean?LinkedInWebsiteYouTube Channel Follow the podcast:If you would like to get automatic updates of new podcast episodes, you can follow this podcast on Apple Podcasts. Also available on Spotify, Google Podcasts, Amazon Music, Podcast Addict, and more!

What types of insurance policies are there? Well, there are many many types. But let's talk about the basic types that end up in mediation or end up in claims. In this episode, Host, Jean Lawler–commercial + insurance mediator and arbitrator–draws from her deep knowledge of the insurance industry, insurance policies and the various risks they insure against to talk about: a first-party policy vs. a third-party policy, primary and excess policies, an occurrence policy vs. a claims-made policy, tower of insurance, and more!To read the full episode transcript please see the Podcast Website.About the Host:Based in Los Angeles, CA, Jean Lawler is an attorney and mediator, focusing on commercial, insurance and civil litigation matters pending at the trial and appellate levels - wherever filed. She regularly mediates a wide variety of insurance, business, and tort matters, as well as federal ADA accessibility lawsuits re architectural barriers and websites. CIPP/US (Certified Information Privacy Professional) certified, Jean also mediates matters involving data breaches, ransomware, and cyber losses. She has mediated hundreds upon hundreds - thousands - of cases over the years with a myriad of issues. For a more detailed sampling of the types of mediations that she has conducted and participated in, both when in practice and as a full-time mediator, please refer to her web page detailing Representative Matters.Prior to becoming a full-time mediator in 2017, Jean was a Senior Partner in a Los Angeles based litigation firm, representing corporations, professionals, non-profits, individuals, and insurers in a broad range of matters, at trial and on appeal - mediating hundreds upon hundreds of cases over the years. Her legal experience has been diverse and international, and she has a deep knowledge of the insurance industry, insurance policies and the various risks they insure against (primary, excess, reinsurance, program, surplus lines, London Market, and international insurers). She also served as a Managing Partner of her former law firm, at times chairing the firm's Insurance Law, Cyber & Privacy Law, International Law, and Business & Real Estate Transactions practice groups and, ultimately, served her many clients as counselor and trusted advisor.As she would tell you if asked: “I absolutely love what I do! I would be honored to serve as your Mediator or Arbitrator.”Connect with Jean:Thanks for listening to the podcast! Want to connect or view more content from Jean?LinkedInWebsiteYouTube Channel Follow the podcast:If you would like to get automatic updates of new podcast episodes, you can follow this podcast on Apple Podcasts. Also available on Spotify, Google Podcasts, Amazon Music, Podcast Addict, and more!

The topic of “risk transfer” in insurance can get very complicated. Who pays when you are faced with a lawsuit and there are multiple defendants, and some may owe other defendants (or a defendant) contractual indemnity or have named a co-defendant as an additional insured on their insurance policy? How does this all play out, and what if they don't go ahead and honor that obligation?  In this episode, Host, Jean Lawler–commercial + insurance mediator and arbitrator–draws from her deep knowledge of the insurance industry, insurance policies and the various risks they insure against to discuss two ways to transfer risk and how it works, including a discussion of a hypothetical.To read the full episode transcript please see the Podcast Website.About the Host:Based in Los Angeles, CA, Jean Lawler is an attorney and mediator, focusing on commercial, insurance and civil litigation matters pending at the trial and appellate levels - wherever filed. She regularly mediates a wide variety of insurance, business, and tort matters, as well as federal ADA accessibility lawsuits re architectural barriers and websites. CIPP/US (Certified Information Privacy Professional) certified, Jean also mediates matters involving data breaches, ransomware, and cyber losses. She has mediated hundreds upon hundreds - thousands - of cases over the years with a myriad of issues. For a more detailed sampling of the types of mediations that she has conducted and participated in, both when in practice and as a full-time mediator, please refer to her web page detailing Representative Matters.Prior to becoming a full-time mediator in 2017, Jean was a Senior Partner in a Los Angeles based litigation firm, representing corporations, professionals, non-profits, individuals, and insurers in a broad range of matters, at trial and on appeal - mediating hundreds upon hundreds of cases over the years. Her legal experience has been diverse and international, and she has a deep knowledge of the insurance industry, insurance policies and the various risks they insure against (primary, excess, reinsurance, program, surplus lines, London Market, and international insurers). She also served as a Managing Partner of her former law firm, at times chairing the firm's Insurance Law, Cyber & Privacy Law, International Law, and Business & Real Estate Transactions practice groups and, ultimately, served her many clients as counselor and trusted advisor.As she would tell you if asked: “I absolutely love what I do! I would be honored to serve as your Mediator or Arbitrator.”Connect with Jean:Thanks for listening to the podcast! Want to connect or view more content from Jean?Jean's LinkedInJean's Website

Are you a lawyer who encounters insurance issues in mediation from time to time, but not an everyday insurance lawyer? If you aren't an everyday insurance lawyer, it can be tempting in mediation to just jump right away to talking about bad faith damages only to have the insurance company's attorney respond with, “Why is this other attorney just talking about all these bad faith damages, but they're not claiming that we didn't pay them everything that was owed?” In this episode, host Jean Lawler–commercial + insurance mediator and arbitrator–draws from her deep knowledge of the insurance industry, insurance policies and the various risks they insure against to discuss the three levels of damages in bad faith cases: contractual damages, extra-contractual damages, and punitive damages. To read the full episode transcript please see the Podcast Website.About the Host:Based in Los Angeles, CA, Jean Lawler is an attorney and mediator, focusing on commercial, insurance and civil litigation matters pending at the trial and appellate levels - wherever filed. She regularly mediates a wide variety of insurance, business, and tort matters, as well as federal ADA accessibility lawsuits re architectural barriers and websites. CIPP/US (Certified Information Privacy Professional) certified, Jean also mediates matters involving data breaches, ransomware, and cyber losses. She has mediated hundreds upon hundreds - thousands - of cases over the years with a myriad of issues. For a more detailed sampling of the types of mediations that she has conducted and participated in, both when in practice and as a full-time mediator, please refer to her web page detailing Representative Matters. Prior to becoming a full-time mediator in 2017, Jean was a Senior Partner in a Los Angeles based litigation firm, representing corporations, professionals, non-profits, individuals, and insurers in a broad range of matters, at trial and on appeal - mediating hundreds upon hundreds of cases over the years. Her legal experience has been diverse and international, and she has a deep knowledge of the insurance industry, insurance policies and the various risks they insure against (primary, excess, reinsurance, program, surplus lines, London Market, and international insurers). She also served as a Managing Partner of her former law firm, at times chairing the firm's Insurance Law, Cyber & Privacy Law, International Law, and Business & Real Estate Transactions practice groups and, ultimately, served her many clients as counselor and trusted advisor. As she would tell you if asked: “I absolutely love what I do! I would be honored to serve as your Mediator or Arbitrator.”Connect with Jean:Thanks for listening to this podcast episode! Want to connect or view more content from Jean?LinkedIn: https://www.linkedin.com/in/jean-lawlerEmail: jlawler@lawleradr.comWebsite: https://www.lawleradr.com/YouTube: https://www.youtube.com/channel/UCAqdssKuahXFmhvOlxaIcVQ/featuredFollow the podcast:If you would like to be notified of new podcast episodes, you can follow this podcast on Apple Podcasts. Also available on Spotify, Google Podcasts, Amazon Music, Podcast Addict, and more!

Insurance can be an unknown and maybe even somewhat intimidating aspect of mediation if you're not an insurance lawyer and if you don't know insurance. Yes, it takes years to understand all insurance, but you can learn to read any insurance policy in five steps, because there are at least five basic things that every insurance policy includes. In this episode, Jean Lawler–commercial + insurance mediator and arbitrator–draws from her deep knowledge of the insurance industry, insurance policies and the various risks they insure against to discuss how to read an insurance policy in five steps. Questions answered include:What do you find out when you look at the declarations page (“dec page”)?What is the insuring agreement?What are exclusions?What are conditions?What are endorsements?To read the full episode transcript please see the Podcast Website.About the Host:Based in Los Angeles, CA, Jean Lawler is an attorney and mediator, focusing on commercial, insurance and civil litigation matters pending at the trial and appellate levels - wherever filed. She regularly mediates a wide variety of insurance, business, and tort matters, as well as federal ADA accessibility lawsuits re architectural barriers and websites. CIPP/US (Certified Information Privacy Professional) certified, Jean also mediates matters involving data breaches, ransomware, and cyber losses. She has mediated hundreds upon hundreds - thousands - of cases over the years with a myriad of issues. For a more detailed sampling of the types of mediations that she has conducted and participated in, both when in practice and as a full-time mediator, please refer to her web page detailing Representative Matters.Prior to becoming a full-time mediator in 2017, Jean was a Senior Partner in a Los Angeles based litigation firm, representing corporations, professionals, non-profits, individuals, and insurers in a broad range of matters, at trial and on appeal - mediating hundreds upon hundreds of cases over the years. Her legal experience has been diverse and international, and she has a deep knowledge of the insurance industry, insurance policies and the various risks they insure against (primary, excess, reinsurance, program, surplus lines, London Market, and international insurers). She also served as a Managing Partner of her former law firm, at times chairing the firm's Insurance Law, Cyber & Privacy Law, International Law, and Business & Real Estate Transactions practice groups and, ultimately, served her many clients as counselor and trusted advisor. As she would tell you if asked: “I absolutely love what I do! I would be honored to serve as your Mediator or Arbitrator.”To connect with Jean Lawler, follow her on LinkedIn or find her at LawlerADR.com.

There are as many ways to overcome impediments to settlement as there are creativity and people involved. Every case is unique and every situation is unique. There's no one “right” answer which means that the parties, the mediator, the lawyers, everybody needs to be nimble and needs to be able to adjust based on how the mediation is going and what comes out. In this episode, Jean Lawler–commercial + insurance mediator and arbitrator–draws from her experience as a mediator to discuss three strategies (plus a bonus strategy!) including:Why you should start settlement discussions by working on the terms, rather than dollar amountsWhy you need to focus on party interests and needsWhy you should help parties envision the future*Bonus strategy: What you need to do at the end of mediation day if you don't quite have a settlement yetTo read the full episode transcript please see the Podcast Website.About the Host:Based in Los Angeles, CA, Jean Lawler is an attorney, mediator and arbitrator. She mediates a wide variety of insurance, business, and tort matters at pre-suit, trial and appellate levels, as well as federal ADA accessibility lawsuits re architectural barriers and websites. CIPP/US certified, Jean also mediates matters involving data breaches, ransomware and cyber losses. She arbitrates insurance and business disputes and is on the AAA Commercial Arbitration and Mediation panels.  Prior to becoming a full-time mediator in 2017, Jean was a Senior Partner in a Los Angeles based litigation firm, representing corporations, professionals, non-profits, individuals, and insurers in a broad range of matters, at trial, in arbitration and on appeal - mediating hundreds upon hundreds of cases over the years. Her legal experience has been diverse and international and she has a deep knowledge of the insurance industry, insurance policies and the various risks they insure against (primary, excess, reinsurance, program, surplus lines, London Market, and international insurers). Jean also served as firmwide Managing Partner of her former law firm (being intimately involved with decision making re financial, contract, employment and real estate matters), and at times chaired the firm's Insurance Law, Cyber & Privacy Law, International Law, and Business & Real Estate Transactions practice groups and, ultimately, serving her many clients as counselor and trusted advisor.Jean absolutely loves what she does and would be honored to serve as your Mediator or to Arbitrate your dispute! To connect with Jean Lawler, follow her on LinkedIn or find her at LawlerADR.com.

Oftentimes settlement negotiations begin with offers or demands that are at the far extreme. So if you do receive an offer or demand that you're ready to roll your eyes at, and it's like, “Come on, I'm ready to pack it up and leave”. Number one: Don't leave.  It may take a few offers and demands going back and forth in order to get to the “dance floor”--a range where parties can be negotiating for a final settlement. In this episode, Jean Lawler–commercial + insurance mediator and arbitrator–draws from her experience as a mediator to discuss what lawyers can expect from exchanging settlement offers and demands in mediation.  Episode highlights include:How offers/demands go from the “insult zone”, to the “credible zone”, to the “reasonableness zone” and what to expect at each zoneWhat to do once you arrive at the “dance floor” in mediationTo connect with Jean Lawler, follow her on LinkedIn or find her at LawlerADR.com.To read the full episode transcript please see the Podcast Website.

Online dispute resolution is here to stay. People like it. There will be those cases where people want in-person mediation, but people have realized the convenience of an online mediation, the cost-savings of an online mediation, and the fact that it works, and does resolve cases.In this episode, Jean Lawler–commercial + insurance mediator and arbitrator–draws from her experience in mediating 245 online mediations since March 11, 2020 to answer common questions related to the use of online mediation to try to settle cases.  Questions answered include:Do you need to be in-person to read body language in mediation?What circumstances might favor an in-person mediation over an online mediation?Does online mediation work for both small dollar value cases and larger dollar value cases?Does the case type matter when considering online mediation?To connect with Jean Lawler, follow her on LinkedIn or find her at LawlerADR.com.To read the full episode transcript please see the Podcast Website.

So July has passed, and we're in those final days of summer, and there's a lot that can be done now. If you do have a little bit of a lull, certainly enjoy it on a personal basis. Appreciate the time and the season. For both work and play, it's a really magical time of the year. But once you have done your refreshing and revitalizing…What sort of things on a professional level can you do to help the rest of your year go smoothly? In this episode, Jean Lawler–commercial + insurance mediator and arbitrator–draws from her experience both in practice and as a mediator to discuss the value of doing a mid-year review of your cases/workload and why you should revisit your yearly goals.  Episode highlights include:Examples of what to focus on during your mid-year reviewExamples of business development goals to prioritize for the rest of the yearTo connect with Jean Lawler, follow her on LinkedIn or find her at LawlerADR.com.To read the full episode transcript please see the Podcast Website.

The mantra should be that mediation is a process, not an event. So when you have insurance issues or funding that's coming from insurers–multiple insurers, and maybe multiple insurers and their insureds–then you need to consider how best to approach that so it doesn't negatively impact the mediation in the underlying case. In this episode, Jean Lawler–commercial + insurance mediator and arbitrator–draws from her experience both in practice and as a mediator to discuss three approaches for handling these complex mediations, including how to work out a funding agreement. To connect with Jean Lawler, follow her on LinkedIn or find her at LawlerADR.com.To read the full episode transcript please see the Podcast Website.

“Being a law firm leader is an incredible honor. You lead wonderful people and together all of you will work toward the betterment of the firm.” In this episode, Jean Lawler–commercial + insurance mediator and arbitrator–draws from her past experience as a managing partner at her former law firm to share her words of wisdom on law firm leadership. From the importance of creating opportunities, to thinking big, to taking time for yourself, and more, Jean provides practical takeaways and helpful reminders for law firm leaders looking to make the most of that unique role. To connect with Jean Lawler, follow her on LinkedIn or find her at LawlerADR.com.To read the full episode transcript please see the Podcast Website.

As an attorney, have you ever wondered when is the right time to mediate a case? “Well first of all, there is no one right time. Only you as the lawyers, the parties, the claims representatives, the general counsel, the people involved in the day-to-day aspects of the case can decide when it's the right time. But it is most certainly the wrong time to go to mediation if you have not evaluated and figured out your case.” In this episode, Jean Lawler–commercial + insurance mediator and arbitrator–draws from her experience as a mediator to discuss the importance of timing when mediating a case. Episode highlights include:The benefit of early evaluationThe benefits of early attempts at resolutionHow attorneys can handle the timing of mediation when a deposition is coming up, or summary judgment is pendingTo connect with Jean Lawler, follow her on LinkedIn or find her at LawlerADR.comTo read the full episode transcript please see the Podcast Website.

The mediation brief is about more than informing the mediator.  “It is something that you can use to explain to the other side–whoever the decision-maker might be on the other side–why you think you have a viable case, why it might have the value that you will ultimately be asking for or be willing to pay, once you're in the mediation session. It can help set the stage.” In this episode, Jean Lawler–commercial + insurance mediator and arbitrator–draws from her experience as a mediator to discuss the benefit of parties exchanging mediation briefs prior to mediation. Episode highlights include:Why it is beneficial for parties to exchange mediation briefs with each other (with whatever can be shared)How far in advance to share a mediation brief with the other sideHow to communicate confidential information to the mediatorTo connect with Jean Lawler, follow her on LinkedIn or find her at LawlerADR.comTo read the full episode transcript please see the Podcast Website.

Pre-mediation calls between attorneys and the mediator, whether jointly or separately, are a useful part of mediation preparation. Of course, these calls can be used for things like scheduling, but what is really productive is where, “the mediator serves as a moderator–so to speak–of that call, and asks questions like, ‘Are there any other documents, are there any documents that either of you believe that you need to be able to have a productive mediation session?'” In this episode, Jean Lawler–commercial + insurance mediator and arbitrator–draws from her experience as a mediator to discuss the value of pre-mediation calls. Episode highlights include:The value of a joint pre-mediation call between the mediator and counsel for both sidesThe value of a private mediation call between the mediator and counsel for one sideTo connect with Jean Lawler, follow her on LinkedIn or find her at LawlerADR.com.To read the full episode transcript please see the Podcast Website.

There have been a number of ADA lawsuits filed in federal courts across the country recently. For lawyers using mediation to try to settle these cases, there are five key questions that are helpful for the mediator to know the answers to before mediation day. In this episode, Jean Lawler–commercial + insurance mediator and arbitrator–draws from her experience as a mediator to discuss how it is helpful for lawyers to share this information with the mediator, when mediating Federal ADA Title III cases. The five questions discussed include:What are the alleged issues?Have the issues been fixed?Does either party have a CASp inspector's report?What is the status of the case or the settlement discussions?Are there legal issues affecting liability?To connect with Jean Lawler, follow her on LinkedIn or find her at LawlerADR.comTo read the full episode transcript please see the Podcast Website.

“There are many reasons why it can be hard to settle a case, or why the case seems like it's unresolvable. But in fact, it really is resolvable.” In this episode, Jean Lawler–commercial + insurance mediator and arbitrator–draws from her experience as a mediator to discuss ways lawyers can help the mediation process along when a case seems unresolvable.  Episode highlights include:How identifying the “why” the case seems unresolvable is keyThe value of additional time as part of the mediation processThe benefit of private conversations between the lawyers and mediator during mediationTo connect with Jean Lawler, follow her on LinkedIn or find her at LawlerADR.comTo read the full episode transcript please see the Podcast Website.

“If you are doing brackets, watch how they move and keep an eye on the midpoint. Are you seeing that the midpoint stays about the same? Does it go up, does it go down? What is the other party signaling?” In this episode, Jean Lawler–commercial + insurance mediator and arbitrator–draws from her experience as a mediator to provide an overview for lawyers on the use of “bracketing” in mediation.  Episode highlights include:An overview of bracketing in mediationHow the phrasing of the bracket is criticalHow to use “ifs” as a form of bracketingThe significance of paying attention to the midpoint in bracketingTo connect with Jean Lawler, follow her on LinkedIn or find her at LawlerADR.comTo read the full episode transcript please see the Podcast Website.

“I don't recommend that people negotiate to the point of wanting to have a mediator's proposal. Ideally you and your clients are able to control your own negotiations, control your own outcome without needing that, but it's a wonderful tool to be able to be used when appropriate and when necessary.” In this episode, Jean Lawler–commercial + insurance mediator and arbitrator–draws from her experience as a mediator to provide an overview for attorneys of the “mediator's proposal”. Questions answered during this episode include:What is the mediator's proposal?How to use the mediator's proposal in mediation?Should you use the mediator's proposal in mediation?To connect with Jean Lawler, follow her on LinkedIn or find her at LawlerADR.comTo read the full episode transcript please see the Podcast Website.

As a lawyer representing your client at mediation, have you ever asked for a mediator's proposal when the numbers weren't even close? Or have you ever given up on mediation too soon? Remember that in mediation, your goal is to get to the “dance floor” and dance. With each settlement offer you make, you are trying to narrow that “dance floor” to the point where you are within the range where a settlement can happen that is in line with your client's interests. In this episode, Jean Lawler–commercial + insurance mediator and arbitrator–draws from her experience as a mediator to share with lawyers her five suggestions of what not to do during mediation.  To connect with Jean Lawler, follow her on LinkedIn or find her at LawlerADR.com.To read the full episode transcript please see the Podcast Website.

Even if you've been in law practice for decades before switching to a mediation practice, it's one thing to be an advocate in a mediation, and it's another to be the neutral.  Developing and promoting you as a mediator involves developing your mediation skills and getting the word out about your mediation practice. In this episode, Jean Lawler–commercial + insurance mediator and arbitrator–talks about mediator training programs, other educational resources for mediators, who to notify and how to do announcements for your mediation practice, how to figure out your niche within mediation, and more.To connect with Jean Lawler, follow her on LinkedIn or find her at LawlerADR.comTo read the full episode transcript please see the Podcast Website.Links to resources mentioned in the show:Pepperdine's Straus Institute for Dispute Resolution https://law.pepperdine.edu/straus/Harvard's Program on Negotiation https://www.pon.harvard.edu/Edwards Mediation Academy https://edwardsmediationacademy.com/Clubhouse https://www.clubhouse.com/Willworkforfood.news https://www.willworkforfood.news/ (Jean serves as a volunteer moderator for this initiative to help raise donations for food banks around the world.)Law360 https://www.law360.com/

Client service is key, no matter how big or small the mediation practice. Commercial + insurance mediator and arbitrator, Jean Lawler, knows what it's like to “switch gears” from law practice to a mediation practice, and in this episode, Jean talks about the “client-facing” office operations aspect of running a mediation practice.  From how to have your office phone answered, to platforms to use for online mediations, to what to include in your email signature block and more, Jean focuses on the aspects of running a mediation practice that make a difference for client service.  To connect with Jean Lawler, follow her on LinkedIn or find her at LawlerADR.comTo read the full episode transcript please see the Podcast Website.Links to providers mentioned in the show:CallRuby https://www.CallRuby.com/Moo https://www.moo.com/us/LinkedIn https://www.linkedin.com/Clubhouse https://www.clubhouse.com/Regus https://www.regus.com/en-usWeWork https://www.wework.com/Restream https://app.restream.io/Zoom https://zoom.com/Immediation https://immediation.com/Association of Attorney Mediators https://www.attorney-mediators.org/Quickbooks https://quickbooks.intuit.com/global/Acuity Scheduling https://acuityscheduling.com/

“First of all, remember that when you're starting your mediation practice, that you're really starting a business.” Commercial + insurance mediator and arbitrator, Jean Lawler, knows what it's like to “switch gears” from law practice to a mediation practice, and in this episode she shares her tips for how the seasoned-attorney-new-mediator can set up the “practice-facing” operations of a new mediation practice. From document storage, to case management programs, to email considerations and more, Jean provides an overview of the types of technology that are useful to mediators when launching a mediation practice. To connect with Jean Lawler, follow her on LinkedIn or find her at LawlerADR.comTo read the full episode transcript please see the Podcast Website.Links to providers mentioned in the show:Microsoft 365 https://www.office.com/Google Suite https://workspace.google.com/Adobe https://www.adobe.com/Zapier https://zapier.com/Wufoo  https://www.wufoo.com/ADR Notable  https://www.adrnotable.com/Fourthparty https://corporate.fourthparty.app/Quickbooks https://quickbooks.intuit.com/global/Squarespace https://www.squarespace.com/Acuity Scheduling https://acuityscheduling.com/PIA https://www.privateinternetaccess.com/MOO https://www.moo.com/us/LinkedIn https://www.linkedin.com/Clubhouse https://www.clubhouse.com/LawPay https://www.lawpay.com/

“I've said before when I go into a courthouse, I still get the feeling after all these years, when I stand outside the door like I want to just straighten my shoulders and take a deep breath and think, ‘wow, I'm an attorney, I'm an officer of the court, and I can go in, and I can make a difference in someone's life, through this way, through the law.'”Commercial + insurance mediator and arbitrator, Jean Lawler, draws from her years of experience as a practicing attorney to share her suggestions and words of encouragement for how young lawyers can find their path in the law. Episode highlights include:The goal young lawyers should set, in order to make progress as a lawyerWhy young lawyers–particularly those in a law firm–need to focus on building client development skillsThe importance of joining professional associationsTo connect with Jean Lawler, follow her on LinkedIn or find her at LawlerADR.com.   To read the full episode transcript, please see the Podcast Website.

Insurance is a contract, and when Jean mediates an insurance dispute, she wants to look at the insurance policy, or at least the forms and the “dec page”.   Commercial + insurance mediator and arbitrator, Jean Lawler, shares her thoughts for how advocates on both sides of an insurance case can help their clients in mediation.  Episode highlights include:Why advocates need to know the terms of the policyWhy having the decision-makers participate in mediation is crucialHow to prepare for an insurance mediationTo connect with Jean Lawler, follow her on LinkedIn or find her at LawlerADR.com.To read the full episode transcript, please see the Podcast Website. 

"The choices you make, they dictate your life." Commercial + insurance mediator and arbitrator, Jean Lawler, reflects on her 40+ years as a lawyer.  From her time spent as a former managing partner of a law firm to that time she met Margaret Thatcher—Jean shares her wisdom on how lawyers can excel both at the office and at home, while reminding lawyers that you don't have to be a superhero to be a fantastic lawyer and a good human.  Key episode takeaways include:How focusing on the cases, client development, and professional development are key for lawyers to "be at the top of your field" in the officeWhy lawyers should prioritize self-care and friendships to excel in their home lives (and at the office too!)To connect with Jean Lawler, follow her on LinkedIn or find her at LawlerADR.comTo read the full episode transcript, please see the Podcast website.

Litigation involves people, even if the dispute involves a business and even if it involves a multinational business.  Commercial + insurance mediator and arbitrator, Jean Lawler, discusses two key areas to focus on to manage party expectations in mediation, in order to keep parties moving forward.  Episode highlights include:The steps attorneys can take before mediation to help manage their client's emotionsHow the mediator can manage emotions during mediation so that the mediation is not derailedThe reasons to pursue factual clarity as a means of ‘reality checking' in mediationTo connect with Jean Lawler, follow her on LinkedIn or find her at LawlerADR.comTo read the full episode transcript, please see the Podcast Website. 

Commercial + insurance mediator and arbitrator, Jean Lawler, talks to Natalie Armstrong-Motin, peacemaker and marketing consultant to the resolution industry. Episode highlights include:How dispute resolutionists can engage in professional development while helping to raise money for food banks around the worldThe current trend in how clients are using dispute resolution practitionersThe critical mindset necessary to be successful doing business in the resolution industryThe impact of emerging tech/new industries on the resolution industryTo connect with Jean Lawler, follow her on LinkedIn or find her at LawlerADR.comLinks to content mentioned in the show:Will Work for Food websiteNatalie's website Marketing ResolutionTo read the full episode transcript, please see the Podcast Website.

Mediation day is a very important day for clients (and attorneys too!).  Commercial + insurance mediator and arbitrator, Jean Lawler, discusses her three tips for how attorneys can approach mediation to help their clients accomplish their goals.  Episode highlights include: •What to focus on in mediation•How mediation can be used to build relationships•Why pre-mediation conference calls with the mediator are critical in order to have a productive mediation day.To connect with Jean Lawler, follow her on LinkedIn or find her at LawlerADR.comTo read the full episode transcript, please see the Podcast Website. 

Meet the host, Jean Lawler.  As a commercial + insurance mediator and arbitrator, Jean shares her vision for the “roads” ahead for this podcast. To connect with Jean Lawler, follow her on LinkedIn or find her at LawlerADR.com. To read the episode transcript, please see the Podcast Website.