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Today's podcast is another really vibrant and forward-looking addition to the Voice of Insurance canon. I think that's because it's with one of London's most recently-appointed wholesale broking leaders, Tom Quy Managing Director Acrisure London Wholesale Acrisure London Wholesale is a little different from many of its peers. Yes, it handles most of the same sort of high-end specialist placements that any other London wholesaler does, indeed it sources 70% of its business from outside the Acrisure Group. But it is the scale of the opportunity that it has by being attached to Acrisure's impressive retail network that is particularly interesting. Acrisure has a 5% share of US commercial insurance but unlike most of its top-10 global insurance broker peers, 90% of its clients have less than 100 staff. These are clearly not the sort of businesses that would historically have come to London for their insurance. But here's the interesting and exciting part. As tech brings unit costs right down and allows risk to be packaged in new and more efficient ways, the London Market and some of its more differentiated product might be brought to smaller and smaller original clients in ways that benefit underwriters, clients and the brokers connecting them. That's the opportunity that Tom and is team are getting to grips with and that's what makes this such an enlightening and forward-looking discussion. Tom's challenge mirrors that of the entire London Market – if it can keep driving unit costs down through digitisation while at the same time keeping product quality, relevance and innovation high, it will have hit upon a rich winning formula that its brokers will be able to export around the world. And if it can't, the consequences don't much bear thinking about. Tom's great company and is a very strong and open communicator and this Episode is highly recommended for anyone interested in the best opportunities in the global wholesale insurance markets. LINKS: We thank our naming sponsor AdvantageGo: https://www.advantagego.com
Attracting and retaining talent in the London Market is an evolving concern, with the PwC CEO Survey revealing that 93% of respondents either recognise the need to change or are already adapting their strategies to address it. Let's discuss how! In this special podcast episode done in partnership with PwC, we invited Anna Craston, Senior Manager, to host a panel discussion to explore the critical trends shaping talent management in the London insurance market. She's joined by fellow PwC colleague Simone Ritson, Phoebe Thomas from CFC, Jacinta Chiang from WTW and Alfie Holt from Marco Capital to share their firsthand experiences and insights. Together, they discuss how companies can build inclusive cultures, the shifting expectations of new talent and what organisations must do to stay competitive in a rapidly evolving landscape. This episode dives deep into why attracting diverse talent is just the beginning and why inclusion, development and purpose are the real keys to retention. Key talking points: Understand why changing employee expectations are reshaping the London insurance market. Learn how AI, automation, and technology are driving new workforce capabilities. Explore the historic challenges in attracting diverse talent to the London market — and how that's starting to change. Examine the impact of culture, career growth, and leadership development on employee retention. Discover the importance of outreach programs to schools and universities in broadening insurance career awareness. Hear why inclusion, not just diversity, is critical for long-term workforce engagement. See how mentorship, reverse mentoring, and visible career pathways can support retention. Get practical ideas for fostering inclusion, from flexible working to cultural days and accessible networking events. For more information, you can read PwC's Transforming the London Market report. Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning. Continuing Professional Development This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme. By the end of this podcast, you should be able to meet the following Learning Objectives: Describe the current challenges and evolving expectations around attracting and retaining talent in the London market. Explain how diversity and inclusion initiatives can move from hiring strategies to meaningful cultural change that fosters retention. Identify the most effective strategies companies can use to make the London insurance market more appealing to diverse, next-generation talent. If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 351 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.
The ultimate insurtech podcast crossover. In this episode, Matthew Grant is joined by Rob Beller and Lee Boyd, co-hosts of the FNO: InsureTech Podcast, for a cross-continental conversation on what they've learned after more than 300 episodes spotlighting insurance innovation. Rob and Lee share insights from their day jobs at Alacrity Solutions and discuss the realities of claims management in the US, the cultural differences they notice when visiting the London Market and why podcasting has become one of their most valuable tools for professional growth. Also joining the conversation is InsTech's own Zoja, stepping from behind the mic to offer her take on what makes a great guest and why we still don't hear enough female voices on insurance podcasts. Whether you're new to podcasting, thinking of launching your own, or just looking for a better way to understand the insurance ecosystem this episode is full of practical takeaways, thoughtful reflections and just a little bit of holiday light-show talk. Key Talking Points Building the FNO InsureTech Podcast: how a marketing idea became a 300-episode archive From Texas to California to London: Rob and Lee reflect on the cultural contrasts between US and UK insurance markets How podcasting helps build relationships and shape industry perspectives Defining a great guest: why passion, personality and storytelling beat corporate scripts Podcasting as learning: how hosting guests has improved leadership skills and business understanding Behind the mic: tips for being a good guest The power of partnership: how two co-hosts keep things creative, balanced and fun Industry outlook: one prediction each for how AI, customer experience and economic change will shape the year ahead Advocating for diversity:why we need to hear more female voices on insurance podcasts Think big, start small: why building global networks starts with showing up, listening and sharing ideas If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn. You can also contact Rob Beller and Lee Boyd on LinkedIn to start a conversation! Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning. Continuing Professional Development This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme. By the end of this podcast, you should be able to meet the following Learning Objectives: List the qualities that make a guest engaging and memorable on an insurance podcast. Define the role of podcasting in creating community and promoting innovation within insurance. Specify the differences between UK and US insurance markets from the perspective of claims professionals. If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 351 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.
On the "Insurance Coffee House" host, Nick Hoadley welcomes Andy Moss, the CEO and co-founder of Send. Andy provides an insight into his 25-year career, starting in technical his accidental fall into the insurance industry in 2003 after a previous role at BBC Radio Music New Media. He gained broad insurance experience through roles with Xchanging (later acquired by CSC and merged into DXC), the Corporation of Lloyd's, and as a managing agent in the London Market.Andy shares the journey to launching Send alongside his two co-founders, to scratch the proverbial “entrepreneurial itch” in 2018. All with backgrounds as software developers, the initial focus of the platform was on data and integration. Send launched with its first customer in 2019.With clients across the London Market and in the US, the platform provides a variety of benefits. Andy highlights how Send helps bring insurance technology into the modern era, helping clients make better underwriting decisions by understanding the portfolio impact of individual submissions, improve operational efficiencies by automating digital paperwork and unstructured data management, and ensure compliance with rules and regulations.He discusses their business growth, particularly in the US market, noting the larger scale and different go-to-market approach compared to the concentrated London Market. Despite the differences, Andy emphasizes the common challenges in underwriting across both regions. Looking ahead at the next five years, Andy shares a "techie's angle" on evolution within the insurance market. He sees a continued drive to apply automation to increasingly complex product lines, building on the success of digital underwriting for simpler products. Andy discusses the rise of AI and the increasing use of data in underwriting, stressing the importance of 'operationalizing' and integrating new data sources and AI tools within the underwriting workflow to avoid creating more disconnected systems. With around 20% of Send's 100-strong team having a background in insurance, Andy stresses that while insurance knowledge is valuable, they also value the diversity of backgrounds and different perspectives that employees bring. Andy uses the phrase "knowing the art of the possible" to describe the key combination of insurance expertise and technological understanding needed in the insurtech space.He advises insurance executives considering a move to insurtech to recognize the value they already add, particularly those focused on data, process, and automation opportunities. He suggests reflecting on their current skills and job functions and mapping that onto the requirements of insurtech roles, as well as networking at industry events. As closing advice, Andy urges people to "just get involved" in technology initiatives within the insurance industry to improve outcomes. Connect with Andy Moss on LinkedIn or find out more about Send. The Insurance Coffee House Podcast is brought to you by Insurance Search.We are a global Insurance Executive Search Consultancy, supporting Insurance and Insurtech businesses to attract and retain the very best insurance talent.Find out more about showcasing your employer brand as a guest on the Insurance Coffee House Podcast or sign up to our News and...
Today's podcast is one of the most positive and optimistic I think I have ever recorded. Andrew Horton Group CEO of QBE has been in the role long enough to have been able to reap some of the rewards of the changes he has made at the global insurer since he took over the top job. Having dealt with legacy issues and posted some remarkable results that have validated his strategy – the mood from this interview is 100% forward-looking and upbeat. Andrew's QBE has a spring in its step and a growth plan to execute into a global insurance and reinsurance market that seems to be throwing up opportunities almost wherever you look. It certainly helped that this was recorded on a pleasant early spring day in London, with plenty of sun in the sky and blossom on the trees, but the difference between this interview and the last one I did with Andrew two years ago is palpable. Today, Andrew is buzzing with energy and good humour and has audibly grown in confidence. In this discussion we make light work of all the issues of the day, taking in topics as diverse as Reinsurance, D&I, the long-term trends of facilitisation and algorithmic underwriting and their consequences, Lloyd's and the London Market, and insuring the transition. So listen on as we take a world tour of market opportunities and a refreshed and revitalised player looking to seize the moment. If you are feeling jaded and in need a tonic – this is just what the doctor ordered! LINKS: We thank our naming sponsor AdvantageGo: https://www.advantagego.com We also thank audio advertiser, The Insurance Network (TIN), organiser of the highly-successful TINtech events series and Data Jam. www.tin.events
Today's Episode has a really special feel to it and that's all down to this week's guest. Graham Evans is Executive Vice President and Head of International Insurance at Westfield Specialty Insurance and is bringing all that experience to bear as US Mutual Group Westfield looks to build out a globally diversified specialty operation to complement its core US insurance business. In this podcast we assess the prospects for the London and broader International specialty insurance markets and go into detail about Westfield International's ethos and growth strategy moving forward. Graham has been working in the underwriting rooms of the London Market since the mid-1980s, so has been a London underwriter boy and man through markets of all descriptions. His is the sort of experience that is exceedingly hard to replicate and, listening back to this recording, it's plain that all his answers bring a lifetime of London Market expertise to bear. This makes for a very enjoyable listening experience, particularly when the current prospects for the London Market are looking more exciting than at any other time in Graham's long career. So listen on as Graham explains how the 177-year-old Westfield Group is planning to bring something a little different to the already eclectic mix of the London and International insurance markets. LINKS: We thank our naming sponsor AdvantageGo: https://www.advantagego.com
Today is a first. I've had a many senior industry executives on the show who have started their careers as actuaries, but I've never met anyone who already knew when they left school that they definitely wanted to be one. Martin Burke is different and this is what makes him an excellent podcast guest. In his own words he has walked something of a squiggly career path that has brought him to his current position as Chief Underwriting Officer at Lloyd's stalwart MS Amlin. But having walked all the bends in the road to get where he is now has made Martin an extremely well-rounded CUO. It's obvious none of his time spent on reserving, pricing and in the finance and risk departments has gone to waste. To re-run the cliché, actuaries aren't famous for being great communicators, but that just makes the ones who are stand out. Martin has the gift of the gab and that makes him a high value guest to someone like me. An interviewee who can understand and, more importantly, summarise and explain complicated ideas in a way that laypeople can understand, is podcasting gold dust. And when that person is also responsible for profitably growing a £2bn (US$2.5bn) book in today's market, this makes for a complete and satisfying listen. Here we run through MS Amlin's strategy in an evolving market and take in Martin's views on an eclectic range of topics, including the impacts of the latest major loss activity on insurer and reinsurer appetites, the best applications of technology and Ai, as well as his priorities for where he feels the London Market should be developing as a collective as the leadership regime at Lloyd's transitions. I think you'll find Martin fun to spend time with and full of surprises. LINKS: We thank our naming sponsor AdvantageGo: https://www.advantagego.com
“You have to follow what feels right…” Welcome back to The Marketing Hustle, the podcast that brings you unfiltered stories from start-up Founders of bold brands. This week, your host Lottie chats to the Founder of Pip & Nut, Pip Murray. Pip & Nut is now a decade old, and has totally transformed the natural nut butter category, taking the title of the fastest growing nut butter brand in the UK. Pip started the brand in her kitchen, after making nut butter to fuel her marathon training, and went on to trade at Maltby Street Market in Bermondsey. And with all good scale-up stories, Pip & Nut is now in seven thousand stores across the country! They are also a proud certified B-corp and you'll notice the logo across Waitrose, Sainsbury's and Tesco's to name just a few. Tune in to hear Pip chat openly about the 10 year process of being a Founder, how to get sampling right and how sometimes you have to pull BACK on your branding. Finally… if you enjoy the episode, please leave us a review, it helps more than you know. Now let's get to it! Chapters: 02:48 Navigating Brand Clarity and Identity 05:56 The Importance of Test and Learn in Branding 08:47 Challenges in Product Innovation and Market Fit 12:06 Expanding into New Product Categories 14:50 Marketing Strategies for Competitive Categories 18:09 Sampling and Consumer Engagement Strategies 20:56 The Shift from Grocery to Impulse Marketing 27:02 The Role of PR in Modern Marketing 30:07 Social Media Strategy and Content Creation 32:55 Keeping the Team Close to the Customer 39:09 Understanding Family Dynamics in Marketing 43:31 The Nuances of Consumer Decision-Making 49:07 Building a Cohesive Marketing Team 51:57 Navigating Brand Evolution and Consumer Needs 54:42 Decision-Making Frameworks in Marketing 01:01:09 Establishing Brand Clarity and GuidelinesConnect with Pip: https://www.linkedin.com/in/pippamurray/ Explore Pip & Nut: https://www.pipandnut.com/ Follow your host, Lottie Unwin: https://www.linkedin.com/in/lottie-unwin-she-her-7b577742/ Discover Up World + Brand Hackers: https://up-world.co/
Artemis Live - Insurance-linked securities (ILS), catastrophe bonds (cat bonds), reinsurance
This episode features the first panel session of the day at our Artemis London 2024 conference, which was held on September 3rd. It was our third in-person conference in London focused on catastrophe bonds, insurance-linked securities (ILS), alternative capital and reinsurance-linked investment trends. The first panel of the day was titled "Efficiently accessing returns in the Lloyd's & London market." Participants discussed the various ways that investors and allocators can access insurance and reinsurance-linked returns from the Lloyd's and London insurance marketplace. Moderating the session was: Des Potter, Special Advisor, Lloyd's. Joining him as panellists were: John Francis, Head of Research, Hampden Insurance Partners; Kate Tongue, Executive Director, Argenta Private Capital Ltd.; John Cavanagh, Chairman, Beat Capital Partners; and Bill Cooper, Managing Director, Howden Capital Markets & Advisory. As well as discussing more traditional routes to support Lloyd's syndicates with capital and access returns from insurance and reinsurance underwriting in the Lloyd's and London marketplace, the panel also discussed new initiatives such as the London Bridge structures and ILS style mechanisms to access risk-linked returns more directly. Listen to the full podcast episode to learn more about allocating capital efficiently into the Lloyd's and London markets, to derive insurance-linked returns.
What is the fate of rating conditions in the coming year and how are major players preparing?Head of Aon's Global Broking Centre, Tracy-Lee Kus has a unique insight into conditions in the London market. In this episode of Behind the Headlines, she explains how rating conditions will be on the downward slope for 2025. And following the expansion of Aon Client Treaty, Tracy-Lee reveals that underwriters were lining up to participate on the facility.Plus, Insurance Insider's Adam McNestrie talks about why he thinks now is a dangerous time for the London market.
Send us a textKris Ericsson discusses the post-pandemic real estate market in prime central London:Market Divide: Properties over £10M are thriving with discounts, while the £1M-£5M range faces a stalemate due to pricing and affordability issues.Rental Yields: 32.5% above pre-pandemic levels, but rising costs impact traditional landlords.International Buyers: Dominated by Indians, who make up 40% of the 25% international buyer market.Future Predictions: Despite macroeconomic uncertainties, a 4% price increase is expected by 2025.Stay informed with the latest trends in the London property market!
Today's episode is the latest in a series of podcasts that are all about highlighting the technology companies that are part of AdvantageGo's ecosystem. And this one is really special because it involves the boss of one of the ecosystem's most essential core partners. Aidan O'Neill is the CEO of DOCOsoft, which is the firm on whose systems around half of the London Market's claims are handled. Aidan has been involved with the London Market for around 25 years and since the advent of the electronic claims file in 2008 DOCOsoft has built a leading market position around claims software. Aidan and Ian are both people who anyone who has been part of the London Market community is likely to know or have met at least once. And because of that in many ways this podcast is a personal embodiment of the ecosystem that Ian and AdvantageGo are trying to build – and this itself is a reflection of the wider ecosystem of collaborating and competing entities that make up the broader London Market that it serves. Ian and Aidan have been collaborating for many years and get on extremely well. So in this fun episode we get an overview of DOCOsoft and all the latest news on the ecosystem, but we also get the benefit of all of Ian and Aidan's collective wisdom looking beyond the upcoming reforms of Blueprint 2 and into a world of straight-through processing and a market where the true benefits of new technologies such as AI are going to be reaped. Greater productivity, better client service and outcomes and a much stronger flow of business into London are some of the prizes that Ian and Aidan can see just over the horizon. It's inspiring stuff and the next half an hour is going to rattle by. LINKS https://www.advantagego.com https://docosoft.com/
Today's episode is a real treat. With all Voice of Insurance podcasts the aim is to be able to get to a level of comfort and ease with a guest so that what we end up hearing is as close you can get to listening in on a lively conversation between two good insurance market friends in a bar. This week I think we managed it and that's down to my guest, Nick Line, the Chief Underwriting Officer of Markel International. Nick has had a fascinating career, almost all of it at Markel and one of the forerunner companies that it acquired to make its entry into the London Market in the late 1990s. Nick has been through markets hard and soft as well as reserving cycles plump with redundancy followed by equal and opposite inverse periods of insufficiency and strengthening. You could say he has seen most things – and he also seen those phenomena through different lenses as he started his career as an actuary and only more recently took a more public-facing role. Nick's story is Markel International's story too- as well as that of the evolving London and wider international insurance markets over the last 30 years. As the market has become more technically sophisticated and reserving, pricing, capital and risk have to be measured and controlled, it has become perfectly logical that a CUO might not necessarily be someone who has written a risk in anger themselves We cover quite a bit of history but it is the forward-looking parts of this podcast that are the most rewarding because Nick combines all the technical smarts one would expect from an actuary with the communication skills of the best CEOs. His is a vision of the tech-and-data-empowered underwriter and global insurance market of the future, but one where the magic always still happens at the behest of a human insurance professional. Markel International has grown quickly in the hard market of the last few years and this podcast is a record of a business that has found a groove and is firing on all cylinders. We made this recording in Markel's London office only aided by coffee, tea and water with no beer or wine anywhere to be seen. But by the end it's almost as if the champagne were flowing as tongues and jaws were loosened and expansive ideas were unleashed on the world. This makes for a fun listen that is brimming with smart observations and interesting takes from Nick. I hope you enjoy this one as much as I did. We also thank audio advertiser, The Insurance Network (TIN), organiser of the highly-successful TINtech events series. This week they are advertising their successful TINtech London Market event, which will be happening on 4th February 2025. But before then Data Jam, which is focused on exploring the implications and opportunities of data, analytics, AI and automation in the insurance sector, takes place on 28th November at Convene, 133 Houndsditch, London EC3. I'm going to be there. Get 20% off using the code ‘voice' when you sign up Here
Today's guest is quite out of the ordinary for the Voice of Insurance. Normally guests on the podcast can recount multi-decade careers in insurance from the time they fell into the industry up to the present day. Today's guest is extraordinary because he is someone of vast experience in his field but who has only just been recruited into the insurance industry. John Mason is the CEO of London Market electronic placing provider PPL and can boast a glittering career running the core systems and platforms that support hugely important global financial markets in other financial sectors outside of insurance. From this encounter I can tell you straight away that I think that we have a lot more to learn from John than he does from us. But thankfully for us John is not the sort of outsider who has come to lecture us on how to drag our antiquated trading systems into line with markets that fully digitised decades ago. John is an experienced leader and the type of communicator who understands that a market that syndicates bespoke structured insurance coverage across the globe is bound to throw up many unique complications and challenges He gets the tone just right – he is here to do an important job and he has a clear vision of how to go about it, but he is very conscious of the need to meet us where we are and show how tech is going to make the way we already work way more efficient and higher added value, rather than try and force us to completely change the way we do business. And that's where this extraordinary podcast adds its value. John is easily the most eloquent leader running a core insurance technology platform I have ever interviewed. He knows where the pitfalls lie and has the experience to know how to execute large, complicated, transformational projects. He hasn't been with us long, but the ideas we discuss in the time that follows are highly impressive and are set to transform frontline brokers' and underwriters' day-to-day relationship with the technology they use to carry out their jobs. They could unleash a wave of productivity and creativity that would completely re-set the market's relationship with itself and with the rest of the world. It's extraordinary stuff – but as I said at the beginning, John is very much out of the ordinary. LINKS: We mention a video that PPL has produced outlining the vision behind its recently-announced partnership with Microsoft. I highly recommend a view: https://vimeo.com/1017109828 https://placingplatformlimited.com
TRANSCRIPT HERE With a career spanning more than 30 years, today's guest is a senior executive who has the London insurance market well and truly in his blood. John Fowle has changed employer since his last appearance on this podcast just under three years ago and with a year under his belt as CEO of Atrium Underwriters, now seemed the perfect time to get him back on the show. Atrium is a Lloyd's blue-chip performer, respected in the market for its agility and underwriting skill across the cycle, and ability to punch well above its weight. As Lloyd's and Atrium are experiencing some of the best market conditions and underwriting results in their histories, this was a meeting with an executive at a business with great prospects in a market that is openly supportive to growth and innovation. With the world effectively Atrium's oyster, there are many doors and options currently open to this carrier. With so many potential choices available, the conversation that follows reveals a lot about John and Atrium's singular view of the insurance world – a view that has stood them both in good stead over the last 30 years. We talk about the prospects for pricing and continued business flow into the London Market, a new-found maturity over collaboration, smart distribution and innovation and get specific updates on some of the classes in which Atrium is recognised as a leader. John is a straight-talking guest who doesn't duck any of my more sensitive questions, but for me it's his deep understanding of how the market fits together and what it does best, coupled with a senior manager's knowledge of how to get the best out of high-performing underwriters that really shines through this Episode. Listen on and I think you'll see what I mean. LINKS: We thank our naming sponsor AdvantageGo: https://www.advantagego.com We also thank audio advertiser, The Insurance Network (TIN), organiser of the highly-successful TINtech events series. They are advertising their new London-based event, Data Jam, which is focused on exploring the implications and opportunities of data, analytics, AI and automation in the insurance sector. It's on 28th November at Convene, 133 Houndsditch, London EC3. I'm going to be there. Get 20% off using the code ‘voice' when you sign up Here
On this episode of the Scouting For Growth podcast, Sabine VdL talks to Ola Jacob, Business Development Director for the UK & Ireland at Descartes Underwriting, a specialist Parametric Insurance MGA and Insurer. On today's episode, Ola will provide an educational deep dive into the world of parametric insurance. He'll explain what parametric insurance is, how it differs from traditional insurance, and why it is gaining traction as a data-driven solution to cover risks like natural catastrophes. Ola will share real-world examples of how parametric insurance has provided significant value to corporate clients and industries adopting this innovative approach as part of their risk management strategies. KEY TAKEAWAYS When I started in insurance I didn't know much about it, but when you strip it down to its bare bones it's the idea of making good on your promise. That was a big draw for me because it felt altruistic. When it's done right, and someone receives their cheque for the claim after it's all gone smoothly is the best feeling in the world. The stigma we get from the bad experiences is what damages the image of insurance. The best solutions are ones that people don't know about, and ones that don't get in the way and make things better. If you're going to create a solution that helps it should have another login or portal, something clunky that gets in people's way, it should be cool and slick like a Rolex. Innovation can't be done on your own, when I won the Insurance Times Technology Champion of the Year Award, it was a reflection of the whole industry and all the people I've met on my journey that have been open to change. I don't think we've done it yet, I think there's so much more change to be had and I'm excited to see how we can push further. The biggest problem in parametric insurance is the name, because it sounds so complicated. But it's actually the simplest form of insurance there is. The Mantra behind all parametric policies is: When a pre-agreed parameter is met then a pre-agreed pay out is made. This forms the backbone of all parametric contracts. That differs from indemnity because indemnity is a promise to put you back in the same condition you were in before the loss, parametric is pretty much black and white. BEST MOMENTS ‘If you add parametric to indemnity it could really be a game changer that could change the face of how we do insurance forever.' ‘I've always wanted to come in and do something to help change insurance for the better with technology.' ‘In parametric products, the parameters must be measurable and independent, something that's not controllable by somebody else, like weather.' ‘Clients recover, using parametric insurance, with 10X less limit than they'd previously because of the speed of payout. And they'd planned how they would use that payout because they already knew what they were going to get if this event happened.' ABOUT THE GUEST Ola Jacob is the Business Development Director for the UK & Ireland at Descartes Underwriting, a specialist Parametric Insurance MGA and Insurer covering Natural Catastrophe exposure globally. With over 12 years of experience in the London Market Insurance Sector, Ola has worked on UK Retail, Product Recall, Terrorism, Onshore Energy and Parametric insurance. Ola's background in Human-Computer Interaction and Psychology has fueled his passion for developing new approaches to risk transfer and managing risk for clients. As one of the pioneers of parametric insurance, Ola helped build a distribution strategy for one of the first successful parametric solutions in the London Market. In 2024, he was named Insurance Times Technology Champion of the Year for his innovative work. LinkedIn ABOUT THE HOST Sabine is a corporate strategist turned entrepreneur. She is the CEO and Managing Partner of Alchemy Crew a venture lab that accelerates the curation, validation, & commercialization of new tech business models. Sabine is renowned within the insurance sector for building some of the most renowned tech startup accelerators around the world working with over 30 corporate insurers, accelerated over 100 startup ventures. Sabine is the co-editor of the bestseller The INSURTECH Book, a top 50 Women in Tech, a FinTech and InsurTech Influencer, an investor & multi-award winner. Twitter LinkedIn Instagram Facebook TikTok Email Website
Today's a really enjoyable episode because I am talking to someone of vast insurance market experience who is getting a shot at putting that deep knowledge and acquired wisdom into really useful practice Greg Massey has had an insurance career spanning four decades that culminated as Head of Programs at Zurich North America. On his retirement in 2022 he became an adviser to VIPR to help the company with its US expansion plans. This is a great match because in this role Greg is able bring his experience to bear to introduce US Delegated authority and programme management industry peers to the products and solutions that VIPR has been providing to that same community in the London Market for almost 15 years. Greg is a great professional and this podcast is a masterclass on best practice in the application of technology for solving core operational problems and generating a genuine data-driven edge in this burgeoning market segment. Greg is also excellent company and is incredibly open and generous with his insights. Half an hour with him will fly by and give you a large number of practical ideas you can apply to your own business. LINKS https://www.viprsolutions.com/
As artificial intelligence and machine learning continue to evolve, their applications within the insurance sector are expanding rapidly, offering new possibilities for enhancing efficiency, decision-making, and customer service.In this episode we have a pleasure to talk to Paul Butler, Chief Technology Officer at Hiscox London Market. Our conversation centers on the innovative work his team has done in implementing AI within the underwriting process. He shares insights on the challenges and successes experienced along the way, offering a detailed look at how these technologies are being integrated into the London Market, the impact they have on speed and accuracy, and the future of AI in the insurance industry.
This week we are combining youthful enthusiasm with sage wisdom on the podcast, as Robin Merttens speaks to InsurX's CEO, Gilbert Harrap and Chairman, Michael Watson. InsurX is a platform that enables insurers and brokers to undertake portfolio underwriting, automated contract binding, algorithmic underwriting and instant risk matching. Touching on the importance of driving digitisation in the London Market, Michael also shares highlights from his distinguished career, with a focus on his success at Canopius and his reasons for joining InsurX. An important episode for all those interested in digital trading, algorithmic underwriting and the future of the London Market. Key talking points include: The Hot Topic - digital trading solutions and an introduction to Never close to being at the “end” of a career - looking back at career achievements Wise owls and youthful enthusiasm - the perfect pairing? Plans for fundraising Development in the London Market - where are we at? The tension between centralised infrastructure and entrepreneurs What is next for InsurX and the potential to bring digital trading beyond portfolio underwriting If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn. Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning. Continuing Professional Development This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme. By the end of this podcast, you should be able to meet the following Learning Objectives: Describe what is a digital trading platform in insurance and why is it important in the context of the London Market Explain why bringing new tools is difficult in a centralised infrastructure like insurance, and how companies can work around this issue Identify reasons why it is valuable to mix young entrepreneurs with industry veterans when building out a new tool If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 321 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.
Next month, Martin Reith will mark 40 years in the London Market. As he approaches this significant milestone, we sat down with him to discuss his journey into the industry, his most notable achievements, his decision to become Chairman of Artificial Labs, and his thoughts on the challenges of modernising the London Market. We also explored his strong advocacy for algorithms and the advice he has for the next generation of industry leaders. Key talking points: Starting 40 years ago Founding Ascot Underwriting and receiving backing from AIG What has gone well in the Lloyd's Market and what can be improved? Is there a good time to invest in technology Smart Follow - a term often misunderstood The world of algorithms Martin's advice for anyone thinking about entering the Marketplace The London Market - it works on people If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn. Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning. Continuing Professional Development This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme. By the end of this podcast, you should be able to meet the following Learning Objectives: Explain what Smart Follow is in the context of insurance Identify ways in which the London Market place can take advantage of innovation Summarise what an algorithm is and how it can be implemented in insurance If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 318 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.
As one of the oldest insurtechs and thirty years in the business - what can we learn from Insurity? Robin Merttens spoke to Chris Lafond, CEO of Insurity - a P&C insurance software provider offering cloud-based solutions to help companies focus on profitability. After a series of acquisitions in 2019, Insurity continue to execute their thesis from five years ago in embracing the cloud and providing the industry with out-of-the-box technology solutions. It is currently trusted by 12 of the top 15 managing agents in London. Tune in to hear Robin and Chris discuss Insurity's expanding presence in the London Market and whether the term “insurtech” is a helpful word. Key talking points include: Celebrating three decades in the industry GI Partners and expanding Insurity Looking back at Insurity's thesis in 2019 The need for underwriting workbenches in the London Market Is AI the ‘data warehouse' of our time? To ‘insurtech' or not to ‘insurtech'? The future of acquisitions for Insurity The curse of past technology decisions - the problems that occur with legacy systems If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn. Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning. Continuing Professional Development This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme. By the end of this podcast, you should be able to meet the following Learning Objectives: Specify how an underwriting workbench can help users Explain what the cloud is in insurance and how it can help users Summarise why mergers and acquisitions (M&A) can be beneficial for a company If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 313 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.
Today's Podcast is all about innovation and today's guest has been responsible for doing more of it than most. James Slaughter is Chief Underwriting Officer at Apollo Group, a Lloyd's business that has been behind collaborations and new product launches galore in recent times. Be it exploring semi-automatic underwriting and the application of artificial intelligence, the development of its own ibott syndicate, helping launch a parametric syndicate, or other specialist start-ups focusing on risks as diverse as Cyber, Drones, employee parental benefits or unlocking new business from Africa, Apollo has become one of the go-to market enablers for innovation in the London Market in recent times. James is always incredibly direct as an interviewee – and what you see is what you get – I find he's exactly the same person whether the microphones are switched on or off. And that's why this Episode is such a treat, James always says what he thinks - and it's clear he thinks a lot more than most. Listen on and you'll learn a lot about what is coming down the track, how some of the vanguard technologies are best being exploited and which of the newest developments at the insurance cutting edge James is most excited about. It's breathless stuff – I had a lot of fun recording this one and I think you'll enjoy a listen. NOTES: Abbreviations: UNL – Ultimate Net Loss. In this context it is shorthand for traditional contract-of-indemnity insurance versus a parametric insurance structure. GUA – the General Underwriters Agreement, which is a leading underwriters agreement designed to govern and streamline how amendments to subscription market placements can be carried out, often allowing a leader or leaders to bind on behalf of following markets. ICX and TCX – Lloyd's class of business codes for innovation and the energy transition respectively. LINKS: We thank our naming sponsor AdvantageGo: https://www.advantagego.com
Today's guest carries out an incredibly important role representing the whole London Market in the UK's corridors of power. That means looking out for a market that wrote over $100bn in core gross written premium and controlled just under $160bn in all in 2022, increasing its global market share to over 8 per cent. That also means representing a market that now employs some 60,000 people and produces two percent of UK GDP and eight-and-a-half percent of London's GDP. Caroline Wagstaff, CEO of the London Market Group, was born to do a job like this. She's passionate and very difficult to say no to, but she's also a great communicator and is very good at reading a room and understanding a collective mood. The London Market Group (or the LMG) allows Lloyd's, Liiba, the IUA and the LMA to speak with one voice on broad London Market-related topics and in this Episode we dissect the LMG's latest London Matters Report and catch up with what is now top of the LMG's busy agenda. The Report is an essential companion to this episode and there will be a link to it in the Notes – I highly recommend a read – it isn't long and is packed full of very useful facts about the London market's place in the global risk ecosystem, as a well as its direction of travel. Caroline is on excellent form in this discussion and the podcast is crackling with energy. I for one am extremely glad that we have been able to get someone of her calibre to represent us as an industry. London has been doing relatively well of late but listening back to this recording it's clear that there is zero complacency at the LMG. It's clear that Caroline is not going to rest until the UK government and regulators are working harder to make it do even better. NOTES: The Latest London Matters report can be found here: https://lmg.london/wp-content/uploads/2024/05/London-Matters-2024-Data-Pack.pdf LINKS: We thank our naming sponsor AdvantageGo: https://www.advantagego.com/
I can't believe it's been three-and-a-half years since I had Alex Maloney on the podcast for a full episode to himself. We've had brief catch-ups at Monte Carlo and when we bump into each other in the London Market, but I haven't had time with Alex properly devoted to understanding what he and the Lancashire Group is thinking. A huge amount has happened since we last spoke, not least Lancashire's entry into the Casualty Treaty arena and its decision to open up a new operation in the US Excess & Surplus lines market. Alex is a great guest because he is one of the most direct and straight-talking people I have had on the show. What you see is what you get. And what we get here is a tour of global insurance and reinsurance market opportunities and what Lancashire is doing to make the most of them, with a minimum of fuss. We also get a distillation of Lancashire's strategy of managing selective growth while trying to preserve a small company mindset and culture and at the same time pitching something slightly different to industry talent. It's all substance and no spin. Listen on and I promise you'll learn an awful lot in a very short amount of time. You'll also get to meet probably the straightest shooter running a public company in our sector. NOTES: I let the abbreviation TIV sneak through. It is a property term and stands for Total Insured Values. LINKS: We thank our naming sponsor AdvantageGo: https://www.advantagego.com
Today's podcast is one of the most eclectic and far-reaching I have produced since founding the Voice of Insurance over four years ago. And that is entirely down to today's guests. Ian Summers Global Business Leader of AdvantageGo (pictured top) is a well-known figure to anyone who has worked in the Global Insurance Market and has a full career of pioneering market modernisation behind him from within the market as Global Information Officer at Aon and serving the market at major Software companies. And if were possible, Bill Pieroni (pictured bottom) has had an even more all-encompassing career to date than Ian. Starting outside the industry at top consultancies, a senior role at State Farm and five years as Global Chief Operating Officer at Marsh followed. For the last eight years Bill has headed up global insurance data standards body ACORD. But if you thought that meant our chat would be limited to global data standards, you'd be completely wrong At their core what Bill and Ian do is provide the tech and the utilities to help insurance get on and do what it does best. Bill and Ian have only been so successful so far because they understand the industry inside and out and that means this podcast is far more wide-reaching than you would imagine. For instance, you wouldn't expect tech experts to commission a historical study on the efficacy of M&A for the insurance industry, would you? But these two have, principally because they are so embedded into the sector that their level of understanding matches most of the most seasoned Executives and analysts. So get ready for a real feast. The winners and losers in insurance M&A, really-detailed insights into the best applications for Artificial Intelligence, the real reason why insurance is so hard to transform and the prospects for the London Market if its latest digital reforms are successful are all to come. And the style of delivery may surprise you. If Ian is a strong and forthright character, Bill is almost off the charts in the energy and passion that he brings to this discussion. I had a real blast and learnt a huge amount. Listen on and so will you. NOTES: The M&A study we discuss can be downloaded here. I highly recommend a read – it's fascinating stuff (and could potentially save you $billions!)
Today's guest is well on the way to cracking a problem that has been vexing the market for thirty years and something I have been writing about specifically for the last twenty. We all know that the process of syndication of risk in the London and other international insurance and reinsurance markets is full of inefficiencies and ripe for reform. But just because a problem has been around for a long time and has been well documented, it doesn't make finding and implementing a solution any easier. I have lost count of the number of insurance and reinsurance exchanges I have seen launch and then wither and die over the last two decades. Gilbert Harrap, the CEO of InsurX is someone who is setting out to change all of this. Many exchanges failed either because they were founded by people with little understanding of complex insurance or they alienated their potential users, particularly the brokers, who often rightly or wrongly perceived them as a threat to their businesses. InsurX is different because Gilbert is someone with market experience who is focusing on building a utility that could help both underwriters and brokers increase volumes and improve margins. This is a fascinating conversation with someone running a business that has already gained significant traction in two classes of business and is looking to expand across the board. Gilbert is one of us and I think that's a big part of why InsurX has been well received. He is laser-focused on helping brokers serve customers better while allowing underwriters to diversify in smart new cost-effective ways. He doesn't want to be an underwriter or a broker – he just wants to be the one connecting them using intelligent new methods that add value to both parties. I really enjoyed my time with Gilbert and left feeling that InsurX might be one of the first exchanges to make it in the complex syndicated risk space. I also ended this conversation feeling much more optimistic about the future of the London Market and its prospects of increasing its global share of high-quality insurance business. LINKS: We thank our naming sponsor AdvantageGo: https://www.advantagego.com/
Optalitix was borne out of the need for ‘optimization' and ‘analytics', as Co-founder and Director Dani Katz realized the biggest blocker for insurance companies was converting spreadsheets. Having now expanded beyond spreadsheets, Optalitix offers three software products to UK (re)insurers and MGAs. Robin Merttens spoke to Dani about the spreadsheet polemic, innovation in the London Market and the permeability of finding solutions to difficult problems in both work and personal life. Key talking points include: Growing out a company - solving challenges for insurers To spreadsheet or not to spreadsheet Reflecting on how far digitisation has come in the industry Suns and roofs - best moment to innovate Underwriting workbenches - where to start? - Find out in InsTech's recent report Joining Google Cloud Marketplace Founding a charity Read Matthew's tips on being a panel host here. If you like what you're hearing, please leave us a review on whichever platform you use or contact Dani Katz or Matthew Grant on LinkedIn. To find out more about InsTech, our membership and offerings visit www.instech.co or contact us hello@instech.co Continuing Professional Development This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme. By the end of this podcast, you should be able to meet the following Learning Objectives: Describe how the London Market can adopt digital transformation Explain how an underwriting workbench operates and how an insurer can adopt them Identify the issue with spreadsheets and what are the pros and cons of using them If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 298 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.
Today's guest has one of the biggest jobs in the London Market. Kate Markham is CEO of Hiscox London Market and the last time we spoke she had just brought her business unit through a remediation strategy that was beginning to bear fruit. Eighteen months later, and the results have been stellar. Today the best are looking to invest and grow and get out on the front foot and lean into the opportunities that a still very strong market has to offer. And this podcast is all about that. This is a business very much looking to the future. Our conversation came about because Hiscox has been one of the first to experiment with artificial intelligence to help speed up and enhance the lead underwriting process and so I wanted to dig right into the detail of what Kate and her teams had done and what the results had been like. So we spend much of this discussion going deep into this and examining where the next steps are going to lead. It's a very heartening and positive message. Underwriters aren't going to be out of a job because they will be freed up to add real value in the assessment of risk and to enhance the service that they give brokers and innovate to improve the relevance and quality of the cover that can give their ultimate customers. The emergence of fully connected digital value chains is also going to make it much easier for a much larger share of world business to access the London Market. After all if underwriters make it really simple to send something to London, and turnarounds are almost instant, why wouldn't many more brokers seek quotes? Kate is full of energy and enthusiasm and our conversation is fun and rattles along at a fast pace. Kate is also one of those leaders who has the gift of instilling confidence in the people they come in contact with and this podcast put a spring in my step about the quality of the London Market's future if it can grasp the unique opportunities it is currently presented with I got a lot out of this chat and I think you will too. NOTES: I let the abbreviation D&F get through. It stands for Direct and Facultative and is big-ticket property business. LINKS: We thank our naming sponsor AdvantageGo: https://www.advantagego.com/
Today's guest is one of the most remarkable and exceptional people I have had on the show. Guillaume Bonnissent is the CEO of Quotech, a business he founded just over four years ago. With over 20 years in underwriting Guillaume can boast one of the most eclectic resumés of any of his peers. He's written almost every class going, via almost every distribution channel in the insurance value chain, spanning specialist insurance, treaty reinsurance, portfolio underwriting and an MGA. This gives him a unique perspective on the needs of underwriters of all shapes and sizes, and indeed brokers too. But the really remarkable bit is that he has always been a technologist. He learned coding as part of a business degree and has kept his skills up to date. This meant that when in his last role he was looking for some software that it turned out didn't exist, he was able to write a prototype version of what he needed himself. The tool worked and he quickly saw the potential for a new software business and Quotech was born. It's a remarkable story which is really all about giving teams everything they need to do their jobs better. It's a very rare story of software made by an underwriter for underwriters. In this podcast we'll certainly learn all about Guillaume's original inventions, which are being adopted by some very influential market businesses, but we'll also have a really deep and far-ranging discussion about the long-term consequences of digitisation and artificial intelligence on the insurance value chain. Guillaume is a real London Market original and I found it really easy and fun to talk to him. Listen on and I think you will find it as enlightening and enjoyable as I did. LINKS Quotech https://quotech.io/
Robin Merttens is joined by CEO and President of Verisk Specialty Business Solutions (VSBS), Tim Rayner. The discussion covers VSBS's acquisitions such as Rulebook and Whitespace for a broader digital ecosystem, and the challenges of decision-making and procurement in the London market. Key talking point: Growth and opportunities in the specialty market Acquisitions and the role of Whitespace and Rulebook The impact of London Market modernisation on Verisk The importance of providing solutions rather than products A challenge to the market to innovate If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn. Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning. To find out more about InsTech, our membership and offerings visit www.instech.co or contact us hello@instech.co Continuing Professional Development This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme. By the end of this podcast, you should be able to meet the following Learning Objectives: Describe how the London Market operates and how it can subsequently modernise its processes Explain what an acquisition is and why they are important for a company Identify the opportunities for change in the specialty market If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 290 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.
Engel & Cabrera Present Boroughs & 'Burbs, the Real Estate Review
Join us on Boroughs and Burbs episode #124 for a Look at London, with our guests Laura Dam Villena, Partner & Head of Hyde Park Sales and Ed Hopkinson-Woolley, Senior Sales Negotiator at the Knight Frank Global Headquarters. As they give a geographical overview of the London Market, we will explore neighborhood by neighborhood what each has to offer and how things are changing. These two experts will give us an economic overview of how the market is doing now and we will hear their forecast for 2024. You won't want to miss it!
Today's episode showcases a really important advancement in the provision of technology to the insurance industry. Back in the early days of computerisation we installed different systems in our businesses to do different jobs. We didn't expect them to talk to each other. And because each was made of proprietary tech – they almost certainly didn't. Nowadays we want systems to ingest data sources and the output of other systems and we expect these new outputs to be easily ingestible further down the chain by our own suppliers and all the different departments of our business as well as regulators and other essential third parties. Common standards and modern connectivity are allowing this to happen. I suppose this is the difference between computerisation and digitisation. But this begs a change in the way technology providers go about their business. Either they will try to be all things to all people and produce their best attempts at solving every problem and answering every question that the insurance industry is trying to answer, or they will have to be more realistic and pragmatic. In a world brimming with excellent providers of increasingly specialist solutions, many are realising that the best outcomes for customers are going to come about when they are provided with a wide array of choice and ease of operation. A customer should be able to run different tools on the same platform without having to become an expert in plugging them all together themselves. Tech providers should be doing this for them and making their lives easy. There should also be the possibility of choosing between different competing options for certain tasks. This strategy is called an ecosystem approach and it is what we are going to be getting deep into today. To help us I spoke to Ian Summers Global Business Leader of AdvantageGo and Jeff Cohen who is a Senior Vice President at Zywave. Ian and Jeff are vastly experienced in their fields. Ian is the architect of the AdvantageGo ecosystem idea and Zywave is a core member of this affiliation. You absolutely don't have to be a techie to find this discussion useful and Ian and Jeff are really approachable and good at explaining things to laypeople like me. Half an hour with these two and I guarantee you'll be excited about the possibilities that a genuinely digitised insurance world are going to open up for all of us, not least in a brave new AI-enabled world. NOTES AND ABBREVIATIONS: We mentioned ISO, which is the Insurance Services Office. API is Application Programming Interface. ECF is the Electronic Claims File used in the London Market. LINKS: Learn more about AdvantageGo's ecosystem here: https://www.advantagego.com/ecosystem/ Expect more additions as time progresses.
Today's guest is Paul Templar, CEO of insurance technology solutions specialist VIPR. VIPR started out in the London Market 14 years ago and it's best known for providing software solutions to the endless administrative problem of the ingestion and checking of data in the Delegated Authority (DA) space. And this goes right to the heart of what Paul and I are going to talk about today. This year is highly significant for carriers writing Delegated Authority business in the London Market because DDM – the system that they use to process this business into Lloyd's - is going to be retired in September. LIMOSS - the not-for-profit body in charge of sourcing and operating common services for the London Market has confirmed the change. So, in just under nine months, a method of underwriting that produces around 40% of London Market premiums is going to take a big step into the unknown. There is an awful lot at stake and a huge amount of work has to be done between now and the autumn. And that's why I am really grateful to have Paul as an expert guide through this potential maze. Paul is a great ambassador for his company and the wider market and I can't think of a better-qualified advisor as the market transitions from a centralised service model to one that is likely to be driven by data standards. NOTES: DDM is an abbreviation of Delegated Data Manager. It traces its origins back to the DA Sats system. LIMOSS stands for London Insurance Market Operations & Strategic Sourcing LINKS: https://viprsolutions.com/
Andy Moore, London Market leader and UK insurance regulatory leader, PwC, said higher rates and increasingly complex, interconnected risks require insurers to pay close attention to how they deploy capital. Moore spoke with AM Best TV at AM Best's Europe Insurance Market & Methodology Briefings – London.
Today's guests are Paul Templar CEO and Sebastian Prosser, Head of Account Management at insurance technology solutions specialist VIPR. VIPR started out in the London Market 14 years ago. From day one its core offering was to provide a software solution to the endless administrative problem of the ingestion and checking of data in the Delegated Authority (DA) space. With around 40% of the business at Lloyd's transacted this way, it started life in a very fertile environment that was drowning in a mass of spreadsheets, emails and stray documents. Today it has grown enormously to be the largest player in this segment with over 400,000 bordereaux processed annually relating to around £5 billion of gross premium. This business is at the real coal face of digitisation in our industry and its development is following a ruthless logic: If you can ingest, verify and cleanse insurance data on a large scale, the next step is to start to analyse that data and gain genuine insights into the business you are writing. And once you can do all this you can also speed up the process of onboarding new partners from a compliance perspective. My chat with Paul and Seb comes as VIPR is making large strides internationally into the US and European markets on the back of significant new blue-chip investment. With digital initiatives gaining traction and prominence all over the insurance world it's an exciting time for the market and for VIPR. Here we talk about the prospects for a far more efficient, digital and data-driven marketplace, the world of insurance software ecosystems and the exciting expansion opportunities opening up for VIPR and its clients. Paul and Seb are great company and I recommend this episode to anyone looking to learn how to climb the first rung of the digital ladder. NOTES Naturally we mention DA a lot. That's the abbreviation for Delegated Authority. There is also TPA, which stands for Third Party Administrator (usually for claims). LINKS https://viprsolutions.com/
Asta is the largest third-party manager of Lloyd's Syndicates by quite a long way. As such, today's guest Lorraine Harfitt CEO of Asta, almost certainly has a better view of what types of new business entrepreneurs and major insurers alike are looking to set up. She also has the best view of Lloyd's changing appetites around what type of businesses it is looking to allow into - and keep out of - the marketplace. So this podcast is a great temperature gauge on the Lloyd's and wider international insurance and reinsurance markets. I'm happy to report that I found Lorraine full of optimism and enthusiasm, with a long and diverse pipeline of business in prospect on many fronts, be it new Syndicates in boxes, Captive Syndicates, traditional syndicates, other alternative vehicles or MGAs. As Lorraine puts it, there is always a fear that the appeal of the Lloyd's and London Market may one day wane. On this showing there is no evidence of this happening any time soon. Lorraine is a an industry professional of vast experience who has worked her way from the Lloyd's Policy Signing Office in Chatham all the way up into the heart of the market. She knows this business inside and out, she's great company and this podcast is packed with lots of really nuanced observations. NOTES: Lorraine mentions a Julian. That is of course Julian Tighe, former CEO of Asta and now its Group Director and Chief Commercial Officer at Davies Insurance Services. ICAS, the UK forerunner of the Solvency II regime, stood for Individual Capital Adequacy Standards. LINKS: We thank our naming sponsor AdvantageGo: https://www.advantagego.com/
One of the only real qualifications for my job is to be good at getting on with all sorts of people – I really couldn't do it if I was too cranky or too shy. In contrast some of the people I talk to aren't natural communicators but as their careers have progressed and they had to take on more public-facing duties within their organisations, they have been forced to learn that particular skill. Happily today's guest is an insurance professional who is a natural born communicator. Because of this I think this Episode contains way more content per minute than the average. Simon Wilson is President of Markel International and is responsible for a business that operates in 13 countries and counting on three continents. It's also incredibly diverse, spanning micro retail all the way to the biggest ticket London Market wholesale business placed at Lloyd's. Simon's comfortable talking on an extremely broad range of topics – from specialty classes and the effects of the hard reinsurance market and the discipline of writing net lines in dislocated markets, to casualty reserving and comparative strategies for global business building and the development of highly specialised industry vertical niches. We even dissect ESG and the opportunities that vast swathes of green investment are throwing up for the industry. It's a breathless encounter that rattles through an enormous amount at a very fast pace. Simon's clearly enjoying his role and his intelligence, insights, passion and excellent humour shine through every minute of this episode. Listen on, I think you'll be impressed and you'll learn an awful lot. LINKS We thank our naming sponsor AdvantageGo: https://www.advantagego.com/
To be an excellent lawyer for a client in mediation it is not enough to just say, “Oh I've got a mediation tomorrow, here, let me pick up the file and head on out.” To be excellent, it takes more than that. Listen to this episode as Host, Jean Lawler–commercial + insurance mediator and arbitrator–shares her list of top 3 things that excellent lawyers do for their clients in mediation.Resources mentioned:Holding the Calm: The Secret to Resolving Conflict and Diffusing Tension by Hesha AbramsWill Work For Food: The New Possibilities Hour, Holding the Calm, The Advanced Course, Presented by Hesha AbramsTo read the full episode transcript please see the Podcast Website.About the Host:Based in Los Angeles, CA, Jean Lawler is an attorney and mediator, focusing on commercial, insurance and civil litigation matters pending at the trial and appellate levels - wherever filed. She regularly mediates a wide variety of insurance, business, and tort matters, as well as federal ADA accessibility lawsuits re architectural barriers and websites. CIPP/US (Certified Information Privacy Professional) certified, Jean also mediates matters involving data breaches, ransomware, and cyber losses. She has mediated hundreds upon hundreds - thousands - of cases over the years with a myriad of issues. For a more detailed sampling of the types of mediations that she has conducted and participated in, both when in practice and as a full-time mediator, please refer to her web page detailing Representative Matters.Prior to becoming a full-time mediator in 2017, Jean was a Senior Partner in a Los Angeles based litigation firm, representing corporations, professionals, non-profits, individuals, and insurers in a broad range of matters, at trial and on appeal - mediating hundreds upon hundreds of cases over the years. Her legal experience has been diverse and international, and she has a deep knowledge of the insurance industry, insurance policies and the various risks they insure against (primary, excess, reinsurance, program, surplus lines, London Market, and international insurers). She also served as a Managing Partner of her former law firm, at times chairing the firm's Insurance Law, Cyber & Privacy Law, International Law, and Business & Real Estate Transactions practice groups and, ultimately, served her many clients as counselor and trusted advisor.As she would tell you if asked: “I absolutely love what I do! I would be honored to serve as your Mediator or Arbitrator.”Connect with Jean:Thanks for listening to the podcast! Want more?LinkedInWebsiteYouTube ChannelFollow the podcast:Available on Apple Podcasts, Spotify, Google Podcasts, and more!
You know, people think that they are at an impasse... But are they really?Is there perhaps more room to move? Or are you really done?In this episode, Host, Jean Lawler–commercial + insurance mediator and arbitrator–discusses the following:Two important mediator tools that she uses to test whether parties are at an impasse in mediation: “ifs” and ranges The benefits of “ifs”, andHow to know when you are at an impasseResource Link:Ambassador & Former National Security Advisor, Robert O'Brien Negotiation- Lessons From Diplomacy, Will Work For Food: The New Possibilities Hour presentation, April 13, 2023.To read the full episode transcript please see the Podcast Website.About the Host:Based in Los Angeles, CA, Jean Lawler is an attorney and mediator, focusing on commercial, insurance and civil litigation matters pending at the trial and appellate levels - wherever filed. She regularly mediates a wide variety of insurance, business, and tort matters, as well as federal ADA accessibility lawsuits re architectural barriers and websites. CIPP/US (Certified Information Privacy Professional) certified, Jean also mediates matters involving data breaches, ransomware, and cyber losses. She has mediated hundreds upon hundreds - thousands - of cases over the years with a myriad of issues. For a more detailed sampling of the types of mediations that she has conducted and participated in, both when in practice and as a full-time mediator, please refer to her web page detailing Representative Matters.Prior to becoming a full-time mediator in 2017, Jean was a Senior Partner in a Los Angeles based litigation firm, representing corporations, professionals, non-profits, individuals, and insurers in a broad range of matters, at trial and on appeal - mediating hundreds upon hundreds of cases over the years. Her legal experience has been diverse and international, and she has a deep knowledge of the insurance industry, insurance policies and the various risks they insure against (primary, excess, reinsurance, program, surplus lines, London Market, and international insurers). She also served as a Managing Partner of her former law firm, at times chairing the firm's Insurance Law, Cyber & Privacy Law, International Law, and Business & Real Estate Transactions practice groups and, ultimately, served her many clients as counselor and trusted advisor.As she would tell you if asked: “I absolutely love what I do! I would be honored to serve as your Mediator or Arbitrator.”Connect with Jean:Thanks for listening to the podcast! Want more?LinkedInWebsiteYouTube ChannelFollow the podcast:Available on Apple Podcasts, Spotify, Google Podcasts, and more!
Today's guest is back on the show in a role he has only recently accepted – that of Chair of the London Market Group (the LMG). Sean McGovern is probably the market's best qualified incumbent for this job, and in this podcast I found Sean completely on top of his brief; Pushing the UK political establishment hard for changes to the UK regulatory regime to make it more accountable and conscious of the market's global competitive position; banging the drum to attract talent and develop market-wide initiatives that benefit all participants, big and small; and helping to create consensus around and drive adoption of the London Market's ongoing technological reform processes. We talked about everything – there were no taboos – not even Brexit! In my dealings with him over the years, Sean has always been incredibly direct and often surprisingly candid and this encounter is no different. This episode will get you up to speed on what's topping the LMG's agenda and what Sean, and the rest of the team are doing on the London Market and its clients' behalf to make sure what everyone needs to happen, happens. I also think it'll make any London Market practitioners listening feel particularly lucky to be so well represented. Well, see what you think. NOTES We refer to a Caroline. That of course is Caroline Wagstaff, CEO of the LMG, last on the show in Episode 141. LINKS We mentioned the London Insurance Life website: https://londoninsurancelife-lmg.com/ I can highly recommend everyone forwards this to any young person looking for a job, whether they are specifically interested in a career in the London Market or not. We thank our naming sponsor AdvantageGo: https://www.advantagego.com/
Now, we all learned early in life that you tell the truth. Right? And this is very true when it comes to an application for insurance. In this episode, Host, Jean Lawler–commercial + insurance mediator and arbitrator–discusses recission of an insurance policy and answers the following questions:When does rescission of insurance policies happen?What kind of situations can you get into with this?Who could potentially be dragged into these suits?To read the full episode transcript please see the Podcast Website.About the Host:Based in Los Angeles, CA, Jean Lawler is an attorney and mediator, focusing on commercial, insurance and civil litigation matters pending at the trial and appellate levels - wherever filed. She regularly mediates a wide variety of insurance, business, and tort matters, as well as federal ADA accessibility lawsuits re architectural barriers and websites. CIPP/US (Certified Information Privacy Professional) certified, Jean also mediates matters involving data breaches, ransomware, and cyber losses. She has mediated hundreds upon hundreds - thousands - of cases over the years with a myriad of issues. For a more detailed sampling of the types of mediations that she has conducted and participated in, both when in practice and as a full-time mediator, please refer to her web page detailing Representative Matters.Prior to becoming a full-time mediator in 2017, Jean was a Senior Partner in a Los Angeles based litigation firm, representing corporations, professionals, non-profits, individuals, and insurers in a broad range of matters, at trial and on appeal - mediating hundreds upon hundreds of cases over the years. Her legal experience has been diverse and international, and she has a deep knowledge of the insurance industry, insurance policies and the various risks they insure against (primary, excess, reinsurance, program, surplus lines, London Market, and international insurers). She also served as a Managing Partner of her former law firm, at times chairing the firm's Insurance Law, Cyber & Privacy Law, International Law, and Business & Real Estate Transactions practice groups and, ultimately, served her many clients as counselor and trusted advisor.As she would tell you if asked: “I absolutely love what I do! I would be honored to serve as your Mediator or Arbitrator.”Connect with Jean:Thanks for listening to the podcast! Want more?LinkedInWebsiteYouTube ChannelFollow the podcast:Available on Apple Podcasts, Spotify, Google Podcasts, and more!
We have contracts all over. You buy a car, you have a contract. You rent a property, you have a contract. You buy a house, you have a contract. Our lives are filled with contracts, and most of us probably don't read them word for word. However, to put it simply: Read the Contracts!In this episode, Host, Jean Lawler–commercial + insurance mediator and arbitrator–discusses four examples of conditions in contracts that can become impediments to rights if not complied with.To read the full episode transcript please see the Podcast Website.Case Mentioned:Santa Clara Valley Water District v. Century Indemnity Company, 2023 DJ DAR 2729About the Host:Based in Los Angeles, CA, Jean Lawler is an attorney and mediator, focusing on commercial, insurance and civil litigation matters pending at the trial and appellate levels - wherever filed. She regularly mediates a wide variety of insurance, business, and tort matters, as well as federal ADA accessibility lawsuits re architectural barriers and websites. CIPP/US (Certified Information Privacy Professional) certified, Jean also mediates matters involving data breaches, ransomware, and cyber losses. She has mediated hundreds upon hundreds - thousands - of cases over the years with a myriad of issues. For a more detailed sampling of the types of mediations that she has conducted and participated in, both when in practice and as a full-time mediator, please refer to her web page detailing Representative Matters.Prior to becoming a full-time mediator in 2017, Jean was a Senior Partner in a Los Angeles based litigation firm, representing corporations, professionals, non-profits, individuals, and insurers in a broad range of matters, at trial and on appeal - mediating hundreds upon hundreds of cases over the years. Her legal experience has been diverse and international, and she has a deep knowledge of the insurance industry, insurance policies and the various risks they insure against (primary, excess, reinsurance, program, surplus lines, London Market, and international insurers). She also served as a Managing Partner of her former law firm, at times chairing the firm's Insurance Law, Cyber & Privacy Law, International Law, and Business & Real Estate Transactions practice groups and, ultimately, served her many clients as counselor and trusted advisor.As she would tell you if asked: “I absolutely love what I do! I would be honored to serve as your Mediator or Arbitrator.”Connect with Jean:Thanks for listening to the podcast! Want more?LinkedInWebsiteYouTube ChannelFollow the podcast:Available on Apple Podcasts, Spotify, Google Podcasts, and more!
Civility in the legal profession is embodied in all sorts of laws, rules, codes, and creeds. There's nothing new about civility. It's just a way of conducting our lives that hopefully will make not just our own lives, but everybody's lives better. And certainly for those of us in the legal profession, isn't that our calling? In this episode, Host, Jean Lawler–commercial + insurance mediator and arbitrator–talks about what civility is, why it matters to lawyers, and the one key word that makes the difference.To read the full episode transcript please see the Podcast Website.Links to Resources Mentioned:One Word: Civility, By Linda KleinOhio Lawyer's Creed (see page 3 of link)Attorney Civility and Professionalism (ca.gov)State Bar of California: Proposed Amendment Requiring Attorneys to Complete Annual Civility PledgeAbout the Host:Based in Los Angeles, CA, Jean Lawler is an attorney and mediator, focusing on commercial, insurance and civil litigation matters pending at the trial and appellate levels - wherever filed. She regularly mediates a wide variety of insurance, business, and tort matters, as well as federal ADA accessibility lawsuits re architectural barriers and websites. CIPP/US (Certified Information Privacy Professional) certified, Jean also mediates matters involving data breaches, ransomware, and cyber losses. She has mediated hundreds upon hundreds - thousands - of cases over the years with a myriad of issues. For a more detailed sampling of the types of mediations that she has conducted and participated in, both when in practice and as a full-time mediator, please refer to her web page detailing Representative Matters.Prior to becoming a full-time mediator in 2017, Jean was a Senior Partner in a Los Angeles based litigation firm, representing corporations, professionals, non-profits, individuals, and insurers in a broad range of matters, at trial and on appeal - mediating hundreds upon hundreds of cases over the years. Her legal experience has been diverse and international, and she has a deep knowledge of the insurance industry, insurance policies and the various risks they insure against (primary, excess, reinsurance, program, surplus lines, London Market, and international insurers). She also served as a Managing Partner of her former law firm, at times chairing the firm's Insurance Law, Cyber & Privacy Law, International Law, and Business & Real Estate Transactions practice groups and, ultimately, served her many clients as counselor and trusted advisor.As she would tell you if asked: “I absolutely love what I do! I would be honored to serve as your Mediator or Arbitrator.”Connect with Jean:Thanks for listening to the podcast! Want more?LinkedInWebsiteYouTube ChannelFollow the podcast:Available on Apple Podcasts, Spotify, Google Podcasts, and more!
Your client's mediation is coming up. You know your client's position. You've probably prepared your client for what to expect at mediation. However, as the lawyer, have you prepared yourself for how you are going to negotiate at mediation? Host, Jean Lawler–commercial + insurance mediator and arbitrator–talks about 3 mistakes lawyers make at mediation. Hint: Effective negotiation at mediation is about more than just knowing your client's case! Listen to this episode to learn more about mistakes to avoid.To read the full episode transcript please see the Podcast Website.About the Host:Based in Los Angeles, CA, Jean Lawler is an attorney and mediator, focusing on commercial, insurance and civil litigation matters pending at the trial and appellate levels - wherever filed. She regularly mediates a wide variety of insurance, business, and tort matters, as well as federal ADA accessibility lawsuits re architectural barriers and websites. CIPP/US (Certified Information Privacy Professional) certified, Jean also mediates matters involving data breaches, ransomware, and cyber losses. She has mediated hundreds upon hundreds - thousands - of cases over the years with a myriad of issues. For a more detailed sampling of the types of mediations that she has conducted and participated in, both when in practice and as a full-time mediator, please refer to her web page detailing Representative Matters.Prior to becoming a full-time mediator in 2017, Jean was a Senior Partner in a Los Angeles based litigation firm, representing corporations, professionals, non-profits, individuals, and insurers in a broad range of matters, at trial and on appeal - mediating hundreds upon hundreds of cases over the years. Her legal experience has been diverse and international, and she has a deep knowledge of the insurance industry, insurance policies and the various risks they insure against (primary, excess, reinsurance, program, surplus lines, London Market, and international insurers). She also served as a Managing Partner of her former law firm, at times chairing the firm's Insurance Law, Cyber & Privacy Law, International Law, and Business & Real Estate Transactions practice groups and, ultimately, served her many clients as counselor and trusted advisor.As she would tell you if asked: “I absolutely love what I do! I would be honored to serve as your Mediator or Arbitrator.”Connect with Jean:Thanks for listening to the podcast! Want to connect or view more content from Jean?LinkedInWebsiteYouTube ChannelFollow the podcast:If you would like to get automatic updates of new podcast episodes, you can follow this podcast on Apple Podcasts. Also available on Spotify, Google Podcasts, Amazon Music, Podcast Addict, and more!
Today's guest is John Neal CEO of Lloyd's, back on the show after an absence of more than two years. Back then he described an ambition to put the Lloyd's halo back in place. Well, two full years of underwriting profitability later and the market has regained a huge amount of its cachet and prestige and begun to reap the rewards of its painful remediation process. But this podcast is as far as you can imagine from a triumphal romp through the market's considerable achievements of the past couple of years. It's about the here and now of this still-transitioning market and the major opportunities it is throwing up for Lloyd's underwriters. It's also about a culture change on one Lime Street. Engaging positively with and backing smart businesses with good ideas and being more principles rather than rules-based, while at the same time remaining hyper-vigilant on any backsliding on hard-won improvements in rate and terms and conditions. And it's about delivery and leadership – delivery on tech reform and leadership on the big calls around systemic risk and on the massive challenges and opportunities being thrown up by ESG and the transition to net zero We even make time to talk about the culture and work environment of the London Market in the post pandemic world. I'll stop myself there because there's a danger that these intros become just a shopping list of the topics we address. Take my word for it, we talk about literally everything on the global insurance and reinsurance agenda today and nothing is off limits. But ultimately this is a great opportunity to spend 45 minutes in a very relaxed and intimate conversation with a leader of a very important segment of our global insurance ecosystem. As you'd expect, he's in great form and it's clear to me that he is growing in confidence. The confidence and conviction was there before, but there's nothing like good results to add positive reinforcement. Here is someone who is getting through to the market and clearly feels he is going to be able to carry the market along with him to face the challenges of the future – and do so from a position of relative strength. We haven't had a Lloyd's CEO in this sort of position for at least a couple of decades – and that's why what he says here has more meaning than in the past. The fact is that because of the credible delivery of the objectives of the first phase of his tenure, John's thoughts about what comes next carry more weight than before. And that's why I highly recommend a detailed listen.
In many ways today's guest is an archetype of a traditional Lloyd's Managing Agency business and the lifeblood of the London Market. It's specialist, not generalist, it's not too big but not too small. It's nimble and agile, but also rarely strays from its chosen areas of expertise. And it's also fiercely independent and supported - but not controlled by - its capital backers. Duncan Dale is CEO of Dale Underwriting Partners, a business in its tenth year of operation that is set to write around $400 million dollars in gross premium in 2023 following a one third pre-emption in its capacity from 2022. We discuss the recalibration in the market following the 1.1 reinsurance renewals, the opportunities this is throwing up and how long these opportunities might last for. We look at the firm's expansion plans and the continued merits or otherwise of the London Market as a base, the effects of increased inflation on underwriting and we dissect Duncan's own personal ambitions for the business he founded. But most importantly we get under the skin of a very singular London-headquartered underwriting business with a very clear vision of what it wants to do and where it wants to be. Duncan is on excellent form and I think this podcast proves that these days there is absolutely no such thing as a Lloyd's archetype. Every market participant has a different approach and a very different philosophy and set of appetites – and I think that bodes very well for the health of the London Market as a whole. LINKS We thank our naming sponsor AdvantageGo: https://www.advantagego.com/ And our advertiser Bolton Associates: https://www.bolton-associates.co.uk/
Todays' guest is a CEO who has just started in post at one of the London Market's longest-running independent broking houses. As one would expect James Hands of Miller is full of energy and ideas on how to continue the broker's impressive run of growth. James is a broker's broker and our discussion rarely beats around the bush. He tends to get straight to the point. Miller is going to grow organically and by acquisition, but it is going to keep a laser-like focus on client need, culture and playing to the broker's specialist wholesale insurance and reinsurance strengths. We run through how the tough market is playing out for Miller and its clients, whether third party capital backing has changed the firm's culture and how the group is reacting the major technological changes that are transforming the way business is done across broad swathes of the market. James is excellent company and gives the impression of an open-minded and pragmatic leader very comfortable with where his business is and where its strategy is likely to be taking it in the future. LINKS We thank our naming sponsor AdvantageGo: https://www.advantagego.com/ And our advertiser Bolton Associates: https://www.bolton-associates.co.uk/
Today's guests are brokers - a London Market wholesale veteran and a rising star executive. John Sutton (CEO) and Jonathan Tritton (SVP) work together at Acrisure London Wholesale (ALW). The business does exactly what is says on the tin – it's fast growing retail broker Acrisure's London Wholesale operation It's almost five years since ALW was formed and for the incredibly acquisitive Acrisure group, it's a rarity because it is a business that has so far done all of its growth organically. This is a really lively discussion and one that I think shows this business and the market where it operates in a very positive light. ALW is finding ways of serving its huge and growing retail, and now wholesale, network with product designed and built in London. It's doing this through a combination of old school savvy and expertise and a youthful nimbleness and technological awareness that is refreshing to see. What's more as the market has hardened across the board and already hard-to-place covers are becoming even harder to place this duo are adamant that the London Market is standing up and being counted and is rediscovering much of its old creativity and entrepreneurial spirit. NOTES One abbreviation. PV stands for Political Violence. LINKS We thank our naming sponsor AdvantageGo: https://www.advantagego.com/ And our advertiser Bolton Associates: https://www.bolton-associates.co.uk/
Lowenstein Sandler's Insurance Recovery Podcast: Don’t Take No For An Answer
Lynda A. Bennett, chair of Lowenstein's Insurance Recovery practice, continues her conversation with David Anderson, partner and head of Cyber at McGill and Partners, about changes to the London Market's cyber insurance policy form that significantly expands the scope of its war exclusion by including not only formal declarations of war, but also nation state-backed cyber-attacks. Lynda and David explore how stakeholders reach consensus on the definitions of such terms as “insurable events,” “state-backed attacks,” or “ability to function”; and how policyholders should proceed in anticipation of other insurers reacting to London's expansion of this exclusion. Speakers: Lynda A. Bennett, Partner and Chair, Insurance Recovery David Anderson CIPP/US, Partner, US Head of Cyber at McGill and Partners
Normally I have C-suite guests on the programme who are working for companies with tens, hundreds and sometimes low thousands of employees. They generally write between the tens, hundreds of millions or single-digit billions in annual gross premiums. But today's guests are working on behalf of a marketplace that directly employs 47,000 people and many more offshore. It writes well over a hundred billion dollars in gross premiums and that is a number set to rise sharply as the market continues to harden. This is because together CEO Caroline Wagstaff, and Chairman Matthew Moore, run the London Market Group, the LMG. The LMG is the London Market's trade body bringing together Lloyd's and its constituent underwriting businesses, the London company market and the brokers to represent the whole London insurance and reinsurance Market to the outside world and to lobby on its behalf. London is facing a demographic squeeze where its stock of over 50-year-olds exceeds its number of those under the age of thirty. In this lively episode Matthew and Caroline recount the nature of this problem and, more importantly, articulate the plan they have formulated to address it. We also talk about the prospects for the UK regulator to have to take the market's competitive position into consideration when making and implementing new rules as key financial services reform legislation makes its way through the UK Parliament. The agenda includes the prospect of the UK seeking to develop a ‘red carpet' welcome to rival that of more nimble and proactive jurisdictions such as Bermuda and Singapore. The continuing iterations of ongoing work to further the London Market brand under the London Makes it Possible banner are another topic of discussion. Matthew and Caroline are passionate and really engaging speakers and this episode will give you a great sense of where the market's collective marketing and lobbying efforts are being channelled both now and in coming years. LINKS We thank our naming sponsor AdvantageGo: https://www.advantagego.com/ We also thank this Episode's advertising supporter Oxbow Partners https://oxbowpartners.com