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The world is in turmoil, so it feels like it's the right time for the PR professionals to get involved. It also feels like the right time to use Lenin's famous quote – "there are decades where nothing happens, and there are weeks where decades happen". We have plenty of ground to cover on this edition of The Little Questions including Birmingham's bins, British steel, dead things (you'll find out why), the latest AI trend we're not sure about and what has to be the best PR of the month involving a Tunnocks teacake. Hosting this one is Matt Young alongside fellow Apella Advisors partner, Andrew Brown. Andrew Brown; formerly Director of Communications and Public affairs at Ageas Insurance, Andrew has more than ten years' experience leading the corporate affairs functions for global, listed, multifaceted firms across a range of regulated and unregulated sectors. He has considerable experience in issues, crisis and change management as well as reputation sentiment analysis and insight. Formerly Director of Communications at Drax Group plc and Group Corporate Affairs Director at Regus plc. Matt Young has 25 years of experience across media relations, public affairs, regulatory development, employee engagement, brand development, competition and CSR. Group corporate affairs director at Lloyds Banking Group, part of the senior team which rescued the bank and rebuilt its reputation following the financial crisis. Formerly communications director at Santander UK and board member of the BBA. You can get in touch by emailing podcast@apellaadvisors.com and please consider leaving us a review. This podcast is produced by The Podcast Coach.
By rights, the fly-on-the-wall workplace documentary should have died a death the moment The Office became a hit. At that time, BBC shows like Airport, set in Heathrow, and Life of Grime about environmental health workers attracted cult followings with their often banal interviews, wobbly camerawork and acerbic voiceover narrations. Ricky Gervais' masterpiece took these stylistic devices and turned them up to 11 with the fictional Slough-based paper company Wernham Hogg, where “life is stationery”. Since then almost every conceivable place of work has been considered – from registrars to zookeepers and cruise ships to police stations. Airlines, banks, butchers and bakers even a candlestick maker. Their appeal lingers. It's not hard to imagine why: we all work somewhere, we're inquisitive (ok nosey) animals. We want to peer into others' lives, and imagine what it is like, or thank our lucky stars we don't work there. A question to ask then might be: who in their right mind would invite a camera crew into their business, with unhindered access? With minimal, if any, meaningful editorial control? Quite a few firms it would seem. Clearly the Corporate Affairs Directors who signs off on this (or perhaps even came up with the idea in the first place) see more upside than down. So. Why would you? And why would you not? And if you do manage to persuade your boss, and your ExCo and your board what do you need to think about? What controls need to be in place? What might cause you sleepless nights? These questions are answered, and more, on this edition of The Little Questions. Hosted by: Andrew Brown; formerly Director of Communications and Public affairs at Ageas Insurance, Andrew has more than ten years' experience leading the corporate affairs functions for global, listed, multifaceted firms across a range of regulated and unregulated sectors. He has considerable experience in issues, crisis and change management as well as reputation sentiment analysis and insight. Formerly Director of Communications at Drax Group plc and Group Corporate Affairs Director at Regus plc. Matt Young has 25 years of experience across media relations, public affairs, regulatory development, employee engagement, brand development, competition and CSR. Group corporate affairs director at Lloyds Banking Group, part of the senior team which rescued the bank and rebuilt its reputation following the financial crisis. Formerly communications director at Santander UK and board member of the BBA. You can get in touch by emailing podcast@apellaadvisors.com and please consider leaving us a review. This podcast is produced by The Podcast Coach.
Until the late 1980s, if the subject of engagement was raised at work, it was usually to sign a card and chuck in a quid for Terry in Accounts who'd just popped the question to Mandy in the typing pool. This all changed in the mid 1990s when workplace academics began to opine on the idea that people could become engaged in their work. Fast forward a few years and a whole plethora of large consultancies and HR thought leaders had jumped on the bandwagon. The theory goes that people will invest more physical, cognitive, and emotional energy when their work feels meaningful, safe, and supportive. This boosts productivity, lowers turnover and cultivates a better, positively reinforcing culture. They should also become strong external brand ambassadors. What's not to like? There are clearly critical areas that we corporate communicators can and should be playing. Are we responsible, or important enablers? Where should we focus? How do you drive good engagement? What can we learn from when its gone wrong? Is it something you can measure? These questions are answered, and more, on this edition of The Little Questions. Hosted by: Andrew Brown; formerly Director of Communications and Public affairs at Ageas Insurance, Andrew has more than ten years' experience leading the corporate affairs functions for global, listed, multifaceted firms across a range of regulated and unregulated sectors. He has considerable experience in issues, crisis and change management as well as reputation sentiment analysis and insight. Formerly Director of Communications at Drax Group plc and Group Corporate Affairs Director at Regus plc. Matt Young has 25 years of experience across media relations, public affairs, regulatory development, employee engagement, brand development, competition and CSR. Group corporate affairs director at Lloyds Banking Group, part of the senior team which rescued the bank and rebuilt its reputation following the financial crisis. Formerly communications director at Santander UK and board member of the BBA. You can get in touch by emailing podcast@apellaadvisors.com and please consider leaving us a review. Find out more at apellaadvisors.com. This podcast is produced by The Podcast Coach.
Trump is back. And back with a bang. Be it old age or the fog of Covid but Little Questions had forgotten quite how discombobulating the stream of consciousness from the 47th President of the United States really is. From waking up in the morning wondering, what has he said or done now, to then trying to work out what he meant, and if the latest u-turn was a u-turn or not. All before the coffee has properly kicked in. There can be no question that his return has encouraged a wider shift to more conservative social and political stances and a celebration of capitalism. Across many sectors, businesses are either doing away with, watering down or simply trying to hide their DEI and ESG programmes – the find and replace function in Windows has surely never been busier. Some business leaders have gone further, speaking out on previously controversial issues, no longer afraid of being cancelled. For some the shift is a breath of fresh air. For others a return to darker times. How on earth do we Corporate Communicators, the last bastions of common sense in an increasingly mad and angry world, respond? Are we ducking and covering hoping for things to return to normal in four years? Do we pragmatically and gently reposition? Do we rail against the dying of the light and to hell with the commercial consequences? Or do we drill baby, drill? This episode is hosted by Andrew Brown. Formerly Director of Communications and Public affairs at Ageas Insurance, Andrew has more than ten years' experience leading the corporate affairs functions for global, listed, multifaceted firms across a range of regulated and unregulated sectors. He has considerable experience in issues, crisis and change management as well as reputation sentiment analysis and insight. Formerly Director of Communications at Drax Group plc and Group Corporate Affairs Director at Regus plc. You can get in touch by emailing podcast@apellaadvisors.com and please consider leaving us a review. And this time we're joined by Apella colleague James Kirkup, former DG at the Social Market Foundation. James spent over 20 years in high-profile Westminster roles including Political Editor of the Daily Telegraph and Director of the Social Market Foundation. Extensive experience of thought leadership and advocacy work, with a particular focus on the relationship between business, politics and public policy. Find out more at apellaadvisors.com. This podcast is produced by The Podcast Coach.
You can picture the scene - you have spent the last three months speaking to your ExCom and corporate finance team about your company's biggest acquisition to date. This will fundamentally transform the shape and operations of the company, you are raising a large equity and debt package to finance the deal, and your leaders are excited about this next stage for the company. Then, the dreaded happens - you take the call from the journalist, and they have the story. You feel weeks of planning slipping through your fingers, with limited time to respond and stakeholders panicked. We know from experience that leaking is part and parcel of the communications world. So, where exactly do they come from? And what can you do to make sure – if they do occur – you are best prepared to deal with them? This is what we're unpacking on this episode of The Little Questions. This podcast was hosted by: Elizabeth Mobed, who joined Apella as a Senior Associate in November 2023. She spent the last three years at Teneo advising clients on a range of reputation and communications mandates. She has extensive capital markets and financial communications experience, advising on international M&A transactions and IPOs with FTSE 100 and private equity firms. She has also advised clients on ESG, issues campaigning and crisis communications. She joined Teneo in 2021 from FTI Consulting's Energy and Natural Resources communications team. She holds an BA in Philosophy, Politics and Economics from the University of Oxford. Matt Young has 25 years of experience across media relations, public affairs, regulatory development, employee engagement, brand development, competition and CSR. Group corporate affairs director at Lloyds Banking Group, part of the senior team which rescued the bank and rebuilt its reputation following the financial crisis. Formerly communications director at Santander UK and board member of the BBA. Andrew Brown; formerly Director of Communications and Public affairs at Ageas Insurance, Andrew has more than ten years' experience leading the corporate affairs functions for global, listed, multifaceted firms across a range of regulated and unregulated sectors. He has considerable experience in issues, crisis and change management as well as reputation sentiment analysis and insight. Formerly Director of Communications at Drax Group plc and Group Corporate Affairs Director at Regus plc. You can get in touch by emailing podcast@apellaadvisors.com and please consider leaving us a review. Find out more at apellaadvisors.com. This podcast is produced by The Podcast Coach.
2025 marks our 4th year providing hopefully useful snippets of wisdom for all things Comms, Corporate Affairs and PR-related. Given the New Year, we decided to look forward and consider who has some of the trickiest Comms challenges in 2025 and given, we're also solution-focused, how we'd go about fixing them. Some of the organisations and subjects in our Little Questions crosshairs this time include HM Government, NATO, Hollywood, UK housebuilders and infrastructure, Net Zero and ESG, car makers and the London Stock Exchange. This podcast was hosted by: Matt Young has 25 years of experience across media relations, public affairs, regulatory development, employee engagement, brand development, competition and CSR. Group corporate affairs director at Lloyds Banking Group, part of the senior team which rescued the bank and rebuilt its reputation following the financial crisis. Formerly communications director at Santander UK and board member of the BBA. You can get in touch by emailing podcast@apellaadvisors.com and please consider leaving us a review. Andrew Brown; formerly Director of Communications and Public affairs at Ageas Insurance, Andrew has more than ten years' experience leading the corporate affairs functions for global, listed, multifaceted firms across a range of regulated and unregulated sectors. He has considerable experience in issues, crisis and change management as well as reputation sentiment analysis and insight. Formerly Director of Communications at Drax Group plc and Group Corporate Affairs Director at Regus plc. Find out more at apellaadvisors.com. This podcast is produced by The Podcast Coach.
Welcome to the third annual Little Questions PR heroes and villains. This is our excuse to look back over the year that almost was and consider who nailed their comms and who jumped straight into the proverbial pile of steaming. In previous years we've considered caterpillar shaped cakes, Union leaders, ferries taking on German auto giants, some famous pieces of stone, the odd city, a book shop and a veritable confusion of politicians. Indeed, I'm sure you're already wondering – will Matt Hancock make it three years in a row?! Joining me to consider and cogitate are Father and Mrs Christmas of Apella, Matt Young and Jenny Scott. This podcast was hosted by: Andrew Brown; formerly Director of Communications and Public affairs at Ageas Insurance, Andrew has more than ten years' experience leading the corporate affairs functions for global, listed, multifaceted firms across a range of regulated and unregulated sectors. He has considerable experience in issues, crisis and change management as well as reputation sentiment analysis and insight. Formerly Director of Communications at Drax Group plc and Group Corporate Affairs Director at Regus plc. Jenny Scott; Former Executive Director of Communications at the Bank of England and co-lead for Bank wide strategy. Advisor to the Governor, sat on the Bank's executive committee and risk committee. Formerly economics and politics correspondent for the BBC and presenter of the Daily Politics. Trustee of Pro Bono Economics. Matt Young has 25 years of experience across media relations, public affairs, regulatory development, employee engagement, brand development, competition and CSR. Group corporate affairs director at Lloyds Banking Group, part of the senior team which rescued the bank and rebuilt its reputation following the financial crisis. Formerly communications director at Santander UK and board member of the BBA. You can get in touch by emailing podcast@apellaadvisors.com and please consider leaving us a review. Find out more at apellaadvisors.com. This podcast is produced by The Podcast Coach.
Well into our fourth year of podcasting here at The Little Questions, we've been fortunate to have some excellent guests visit our virtual broom cupboard and share with us a little of their wisdom. From FTSE100 CEOs to Climate Campaigners, neuroscientists and actors, it's been an extensive and eclectic group. Deliberately so, for ours is nothing if not an eclectic trade. Or is it a profession? Scroll way back to our first ever episode to hear our debate on that little question. What it does give us of course is a licence to get involved in everything, everywhere. And yet, while our guests have been as different as different can be, when it comes to our chosen specialist subject – comms – we're beginning to notice some strong themes that connect them. So, this episode is an attempt to highlight some of those themes for you. Or is it just an excuse for Matt and Andrew to reuse some of those brilliant interviews? You decide. If you're enjoying this episode please consider leaving us a review to help other like minded individuals find us. This edition of The Little Questions is hosted by Apella partners Andrew Brown and Matt Young. Andrew Brown; formerly Director of Communications and Public affairs at Ageas Insurance, Andrew has more than ten years' experience leading the corporate affairs functions for global, listed, multifaceted firms across a range of regulated and unregulated sectors. He has considerable experience in issues, crisis and change management as well as reputation sentiment analysis and insight. Formerly Director of Communications at Drax Group plc and Group Corporate Affairs Director at Regus plc. Matt Young has 25 years of experience across media relations, public affairs, regulatory development, employee engagement, brand development, competition and CSR. Group corporate affairs director at Lloyds Banking Group, part of the senior team which rescued the bank and rebuilt its reputation following the financial crisis. Formerly communications director at Santander UK and board member of the BBA. You can get in touch by emailing podcast@apellaadvisors.com and please consider leaving us a review. Find out more at apellaadvisors.com. This podcast is produced by The Podcast Coach.
In this episode we consider why it's so difficult to define a working person (as our government is finding out) and we consider if the days of PRs doing ‘dodgy' desk research is over. We'll discuss the praise Macdonald's has been enjoying in the way it handled the visit of one Donald Trump and how Airbnb has been going into Comms battle with the residents of Primrose Hill, or as it's better known ‘the place where Paddington Bear lives'. And of course, it would be remiss of us not to tackle this Autumnal topical episode without mentioning the Budget. Has this Budget been a process that has been more heavily trailed, discussed, dissected, and fought over than any before? This edition of The Little Questions is hosted by Apella partners Andrew Brown and Matt Young. Andrew Brown; formerly Director of Communications and Public affairs at Ageas Insurance, Andrew has more than ten years' experience leading the corporate affairs functions for global, listed, multifaceted firms across a range of regulated and unregulated sectors. He has considerable experience in issues, crisis and change management as well as reputation sentiment analysis and insight. Formerly Director of Communications at Drax Group plc and Group Corporate Affairs Director at Regus plc. Matt Young has 25 years of experience across media relations, public affairs, regulatory development, employee engagement, brand development, competition and CSR. Group corporate affairs director at Lloyds Banking Group, part of the senior team which rescued the bank and rebuilt its reputation following the financial crisis. Formerly communications director at Santander UK and board member of the BBA. You can get in touch by emailing podcast@apellaadvisors.com and please consider leaving us a review. Find out more at apellaadvisors.com. This podcast is produced by The Podcast Coach.
Ha valaki bejut egy ilyen váróba, az utazás élvezetesebbé válik, de ez általában csak megfelelő hitelkártyával vagy légitársasági tagsággal lehetséges. Sok utas nem ismeri ezeket a várókat, mert nem rendelkezik ilyen kártyákkal, de van egy megoldás, amellyel 24 fontért be lehet jutni a világ legtöbb repülőtéri várójába hitelkártya vagy fizetett tagság nélkül. Például a Bécsi Vienna Lounge alapáron 55 euró, így ez féláras megoldásnak számít. A trükk a Dragonpass tagság, amelyet ingyen meg lehet szerezni Regus regisztrációval. Ehhez először regisztrálni kell a Regus weboldalán, majd a Dragonpassra irányítanak, ahol 24 fontért vásárolhatók belépők több mint 800 váróba. A Revolut is kínál hasonló lehetőséget, de az alaptagság esetén 34 euró, míg a prémium tagsággal 24 euró a belépő, ami havi 9,99 euróba kerül. Ugyebár a reptéri kaja gyenge minőségű, így egy jól felszerelt lounge mindig megéri a plusz kiadást. Ti éltek ezzel a lehetőséggel? Osszátok meg velünk! Hajrá! https://travelhacker.eu/dragonpass-tagsag-ingyen-belepes-a-repteri-varokba-24-fontert/
It would seem that many of the ills which today befall the UK are apparently linked to how productive or otherwise we are at work, individually, and collectively as a nation. Apparently we're just not as good as we used to be. With this in mind, we've devoted this episode of The Little Questions to how we as corporate communicators and corporate affairs professionals can ensure we attain and remain at peak productivity. We discuss some of the best tools and sources of information available to us and of course we will touch on artificial intelligence, although this is not an episode specifically about AI. We talk about the clunky world of PR in the 80s and 90s – including using couriers to deliver press releases! We reminisce about journalist databases, news feeds and go to news sources, some old school productivity hacks, and the best one of all... meeting for a coffee. This edition of The Little Questions is hosted by Apella partners Andrew Brown and Matt Young. Andrew Brown; formerly Director of Communications and Public affairs at Ageas Insurance, Andrew has more than ten years' experience leading the corporate affairs functions for global, listed, multifaceted firms across a range of regulated and unregulated sectors. He has considerable experience in issues, crisis and change management as well as reputation sentiment analysis and insight. Formerly Director of Communications at Drax Group plc and Group Corporate Affairs Director at Regus plc. Matt Young has 25 years of experience across media relations, public affairs, regulatory development, employee engagement, brand development, competition and CSR. Group corporate affairs director at Lloyds Banking Group, part of the senior team which rescued the bank and rebuilt its reputation following the financial crisis. Formerly communications director at Santander UK and board member of the BBA. You can get in touch by emailing podcast@apellaadvisors.com and please consider leaving us a review. Find out more at apellaadvisors.com. This podcast is produced by The Podcast Coach.
It's that time of year again. The sunshine grows weaker, birds and non-Doms fly south for warmer climes and the political parties gather in seaside towns to moan about the state of the nation and each other. However, there is a shaft of light that cuts through the gloom. Little Questions is back up and running after our summer break. We're here to cast our critical PR eyes over the issues of the day. In these topical episodes we look at what's been happening in the world and get to play the best game of all – how we would have done things differently. Communications hindsight or as perhaps as our brand colleagues would call it ‘lessons learnt' is a fun and practical exercise for all the family. This time we talk about the age-old battle of employees vs employers. How should organisations ensure they achieve what they need to without seeming dictatorial? And can PR actually help those needing the biggest 'reset'. We're thinking about HMRC, the Post Office, John Lewis and the Premier League. We'll also discuss the announcements made by two of the biggest car manufacturers wrestling with decarbonisation. We'll ponder how we might have advised Lee Carsley in tackling the National Anthem and we'll look back in disbelief at the Oasis ticket debacle. You can get in touch by emailing podcast@apellaadvisors.com and please consider leaving us a review. You can find out more at apellaadvisors.com Matt Young has 25 years of experience across media relations, public affairs, regulatory development, employee engagement, brand development, competition and CSR. Group corporate affairs director at Lloyds Banking Group, part of the senior team which rescued the bank and rebuilt its reputation following the financial crisis. Formerly communications director at Santander UK and board member of the BBA. Andrew Brown; formerly Director of Communications and Public affairs at Ageas Insurance, Andrew has more than ten years' experience leading the corporate affairs functions for global, listed, multifaceted firms across a range of regulated and unregulated sectors. He has considerable experience in issues, crisis and change management as well as reputation sentiment analysis and insight. Formerly Director of Communications at Drax Group plc and Group Corporate Affairs Director at Regus plc. This podcast is produced by The Podcast Coach
About 15 years ago, frustrated by his inability to persuade his leaders at the time to use real language when communicating financial results, Apella's Andrew Brown tried to find other firms that offered inspiration. Depressingly, he could only really find one. But what a one! This CEO of a rising star of the FTSE250 (which would eventually become a FTSE50) had that year opened his CEO statement by saying that "it had been a difficult year which would require explanation and context, but he recognised that too many readers don't get beyond para three so here is a helpful list of six things you really need to know." It was so refreshing. A couple of years later he described the previous 12 months as “the year of the chameleon: quite useful in that they eat insects, but challenging and a bit fickle”. One year he said that high on his list of worries was the firm not achieving specific financial ratios but second was having a garage full of stuffed toys if a marketing campaign failed. Third, was his wife getting pregnant. He's also compared results to baked potatoes, pavlovas and seedless watermelons. He also liked quoting Dickens every now and again. That CEO was Henry Engelhardt. He co-founded Admiral Insurance Group and now joins us on The Little Questions podcast alongside Apella Advisors partners Andrew Brown and Jenny Scott. You can get in touch by emailing podcast@apellaadvisors.com and please consider leaving us a review. Find out more at apellaadvisors.com. Andrew Brown, formerly Director of Communications and Public affairs at Ageas Insurance, Andrew has more than ten years' experience leading the corporate affairs functions for global, listed, multifaceted firms across a range of regulated and unregulated sectors. He has considerable experience in issues, crisis and change management as well as reputation sentiment analysis and insight. Formerly Director of Communications at Drax Group plc and Group Corporate Affairs Director at Regus plc. Email: acb@apellaadvisors.com Jenny Scott, former Executive Director of Communications at the Bank of England and co-lead for Bank wide strategy. Advisor to the Governor, sat on the Bank's executive committee and risk committee. Formerly economics and politics correspondent for the BBC and presenter of the Daily Politics. Trustee of Pro Bono Economics. Email: jjs@apellaadvisors.com This podcast is produced by The Podcast Coach.
Mark Dixon is a pioneer in the world of coworking. Mark is the founder of Regus, now known as IWG - which has more than 4,000 locations across more than 120 countries - and where he serves as CEO. Mark joins Adam to share his journey and his best lessons and advice. Mark and Adam discuss a wide range of topics: entrepreneurship, leadership, growth and scale, innovation, hiring, the future of work, and much more.
We've talked about the many great things that Comms and Corporate Affairs professionals bring to an organisation – clarity of message, bringing the outside in, creativity and so on. However, one area that still seems to defeat all our Comms and Corporate Affairs colleagues – inhouse or in the agency world – is to get actionable insight from data. For some it's a case of swimming in the stuff and trying to make sense of what it's telling you. For others, it's lack of data and where to procure something that adds value to an organisation. So, this Podcast is all about getting meaningful data that provides insight to inform decision making. Do we have all the answers? Of course we do. This is The Little Questions - probably the best podcast focused on the needs of communications professionals in the world! Some of today's little questions include; has progress been made in the use of data and insights in Corporate Affairs? What are the challenges CADs face Why do these challenges persist and what can be done about it? To answer these and more are Little Questions regulars and Apella Advisors Partners Matt Young and Andrew Brown and fellow Apella Partner, Mike Granleese formerly of IPSOS. You can get in touch by emailing podcast@apellaadvisors.com and please consider leaving us a review. Matt Young has 25 years of experience across media relations, public affairs, regulatory development, employee engagement, brand development, competition and CSR. Group corporate affairs director at Lloyds Banking Group, part of the senior team which rescued the bank and rebuilt its reputation following the financial crisis. Formerly communications director at Santander UK and board member of the BBA. Andrew Brown; formerly Director of Communications and Public affairs at Ageas Insurance, Andrew has more than ten years' experience leading the corporate affairs functions for global, listed, multifaceted firms across a range of regulated and unregulated sectors. He has considerable experience in issues, crisis and change management as well as reputation sentiment analysis and insight. Formerly Director of Communications at Drax Group plc and Group Corporate Affairs Director at Regus plc. Mike Granleese; formerly the Deputy Managing Director of Ipsos Corporate Reputation, Mike has over 20 years' experience across roles in insights, consultancy and academia. He specialises in helping clients understand insights within the context of their organisation and advising on the actions needed to drive reputation growth and protect license to operate. Previous clients in financial services include Aviva, Barclays, HSBC, Lloyds Banking Group, Nationwide and MasterCard. He has also worked closely with Coca-Cola, Heineken, EY, PwC and The World Bank. Mike holds a PhD in economics. Find out more at apellaadvisors.com. This podcast is produced by The Podcast Coach.
Like us at Little Questions you're probably keeping, at the very least, a partial eye on how the election is playing out. So, this time, we're going to focus this episode on said general election. We'll look at messaging, how to deal with unexpected events, how grids are planned and unplanned. We'll ask whatever happened to the daily press conference? Is this the first ever Tik Tok election? And, outside the big beasts in each party consider those who are having a good and a bad election, and who we may be hearing a lot more from in the coming months and years. Of course we'll talk about debates – do they matter, is the prep for them the same as for a CEO special event – and, as they head into round two, what advice we have for the principles based on their first performance. Finally, we trawl our fading memory banks and consider what in house comms and corporate affairs teams should be doing now to prepare for July 5th and the days and weeks that follow. To discuss these and other little questions Andrew Brown is joined by Apella colleagues Matt Young and, not quite fresh from the political lobby, but once a hack always a hack, James Kirkup. You can get in touch by emailing podcast@apellaadvisors.com and please consider leaving us a review. Andrew Brown, formerly Director of Communications and Public affairs at Ageas Insurance, Andrew has more than ten years' experience leading the corporate affairs functions for global, listed, multifaceted firms across a range of regulated and unregulated sectors. He has considerable experience in issues, crisis and change management as well as reputation sentiment analysis and insight. Formerly Director of Communications at Drax Group plc and Group Corporate Affairs Director at Regus plc. James Kirkup has over 20 years in high-profile Westminster roles including Political Editor of the Daily Telegraph and Director of the Social Market Foundation. Extensive experience of thought leadership and advocacy work, with a particular focus on the relationship between business, politics and public policy. Continues to contribute regularly to national media outlets as a columnist at the Times and Spectator. Matt Young has over 25 years of experience across media relations, public affairs, regulatory development, employee engagement, brand development, competition and CSR. Group corporate affairs director at Lloyds Banking Group, part of the senior team which rescued the bank and rebuilt its reputation following the financial crisis. Formerly communications director at Santander UK and board member of the BBA. Find out more at apellaadvisors.com. This podcast is produced by The Podcast Coach.
Penny James has a 30 year career at, and leading, some of the world's largest financial institutions. A Chartered Accountant by training, from Chief Risk Officer at the Pru she joined Direct Line in 2017 first as CFO, becoming CEO in 2019. Penny now holds a suite of board positions: Senior Independent Director at Hargreaves Lansdown, Non-Executive Director at QBE Insurance Group and Mitie Group plc. She is also co-chair of the FTSE Women Leaders Review. Given her long tenure on Boards and range of current Non-Exec roles, this wide ranging interview focuses on how best Corporate Affairs can serve and support the Board, while also ensuring strong relationships with the CEO and Exco. We examine how reputation and stakeholders are discussed at the top table – and yes, we do consider Section 172 for the Companies Act geeks among you. Also, if reputation is so important for the Board, why aren't there more former CADs in NED roles? Along the way we also chat: War and peace – corporately, not the book Why for the CEO engaging with the media is now firmly more risk than reward What she looks for in a corporate affairs leader; and, Why she loves a bit of media training. We do hope you enjoy this special edition of the Little Questions podcast. Check out our back catalogue for other similar interviews with Alison Brittain, current Chair of the Premier League, Amanda Blanc, CEO of Aviva, Joe Garner, former CEO of Nationwide Building Society, Paul Drexler, the former President of the CBI and, last but not least, our good friend Mark Kleinman of Sky News. You can get in touch by emailing podcast@apellaadvisors.com and please consider leaving us a review. Matt Young is an Apella Advisors partner with 25 years of experience in corporate affairs. He was Corporate Affairs Director at Lloyds Banking Group, part of the senior team which rescued the bank and rebuilt its reputation following the financial crisis. Formerly communications director at Santander UK and board member of the BBA. Experienced in corporate communications; public affairs and policy; regulatory affairs and risk; industrial relations; crisis and complex issues management; reputation turnarounds; campaigns, competition; and ESG. Former Head of Public Affairs and Public Policy at TSB Bank. Previously a Partner at a global communications agency and has worked in the media and politics. Andrew Brown is an Apella Advisors partner, a former Director of Communications and Public Affairs at Ageas Insurance. He has more than ten years' experience leading the corporate affairs functions for global firms across a range of regulated and unregulated sectors, developing considerable experience in issues, crisis and change management. Formerly Director of Communications at Drax Group plc and Group Corporate Affairs Director at Regus plc. Find out more at apellaadvisors.com. This podcast is produced by The Podcast Coach.
This is another of our topical episodes where two aged, bitter and sceptical Comms practitioners try to make sense of the stuff that's been making the headlines over the last few weeks. And hopefully we can say something useful to all those 100k people who work in our industry grappling with how to communicate with clarity and honesty in our ever-complex world. Today we're talking about: The SNP & the Greens (and net zero targets) Co-op Live: ‘how to communicate when it all goes pear shaped' FCA: ‘naming and shaming firms under investigation & how to handle them from a PR perspective.' PR Week: ‘agencies made double the number of redundancies in 2023 vs 2022. Why and what does it mean?' Sunday Times editorial on Teneo: ‘has Comms failed when it becomes the story'. Tired, money for old rope advice: ‘time with the editor, journo roundtable'. Has PR run out of new ideas? Have we lost the creative touch? Why has re-branding become an exercise in removing vowels? As ever, for you as a listener in the world of comms and beyond, we'll extract the lessons learnt from all these stories and deliver them in this episode of The Little Questions. You can get in touch by emailing podcast@apellaadvisors.com and please consider leaving us a review. Matt Young is an Apella Advisors partner with 25 years of experience in corporate affairs. He was Corporate Affairs Director at Lloyds Banking Group, part of the senior team which rescued the bank and rebuilt its reputation following the financial crisis. Formerly communications director at Santander UK and board member of the BBA. Experienced in corporate communications; public affairs and policy; regulatory affairs and risk; industrial relations; crisis and complex issues management; reputation turnarounds; campaigns, competition; and ESG. Former Head of Public Affairs and Public Policy at TSB Bank. Previously a Partner at a global communications agency and has worked in the media and politics. Andrew Brown is an Apella Advisors partner, a former Director of Communications and Public Affairs at Ageas Insurance. He has more than ten years' experience leading the corporate affairs functions for global firms across a range of regulated and unregulated sectors, developing considerable experience in issues, crisis and change management. Formerly Director of Communications at Drax Group plc and Group Corporate Affairs Director at Regus plc. Find out more at apellaadvisors.com. This podcast is produced by The Podcast Coach
We explore IWG Malaysia's ambitious expansion as they gear up to launch four new workspaces in the country. Two of these new centres will be situated in the Klang Valley, while the other two will find their home in Johor Bahru, catering to the growing community of hybrid workers. These new locations, representing Regus and HQ, will enhance IWG Malaysia's portfolio, providing a diverse range of workspace solutions to support businesses in their hybrid work arrangements. The launch, set between April and September, will further strengthen IWG's global presence, adding to its network of over 4,000 locations in 120 countries. Tune in as we uncover how these workspaces align with Malaysia's push for more employee-friendly models, offering insights into how IWG's expansion will shape the future of flexible work environments.
"The brand is our promise, our reputation is how well we live up to it. Or not." Is that really the case? Is it that binary? Isn't branding all about design and badges – the colours and shapes we can and cannot use as defined by the infamous brand police? Oh, and the odd expensive ad campaign or three? Isn't influencing and curating the firm's reputation what we comms and corporate affairs people do? Let's accept that every organisation does need a brand and that brand needs to be managed. The little question is then; how can we comms people best work with and help our always snappily dressed brand colleagues down the corridor with their coloured pencils and fancy computers? To discuss this little question are two Apella Advisors partners, Andrew Brown and Matt Young. Find out more about Apella Advisors at www.apellaadvisors.com and you can get in touch by emailingpodcast@apellaadvisors.com and if you enjoy this episode, please consider leaving us a review. Matt Young is an Apella Advisors partner with 25 years of experience in corporate affairs. He was Corporate Affairs Director at Lloyds Banking Group, part of the senior team which rescued the bank and rebuilt its reputation following the financial crisis. Formerly communications director at Santander UK and board member of the BBA. Experienced in corporate communications; public affairs and policy; regulatory affairs and risk; industrial relations; crisis and complex issues management; reputation turnarounds; campaigns, competition; and ESG. Former Head of Public Affairs and Public Policy at TSB Bank. Previously a Partner at a global communications agency and has worked in the media and politics. Andrew Brown is an Apella Advisors partner, a former Director of Communications and Public Affairs at Ageas Insurance. He has more than ten years' experience leading the corporate affairs functions for global firms across a range of regulated and unregulated sectors, developing considerable experience in issues, crisis and change management. Formerly Director of Communications at Drax Group plc and Group Corporate Affairs Director at Regus plc. This podcast is produced by The Podcast Coach.
At the Little Questions, we're always at the forefront of current events – whether that's the Great Fire of London or the Battle of Hastings, we're ready to chew the topical cud on all manner of things but, as ever, wearing our PR and comms hats. Today we're going to talk about: Whether corporations should dictate what words should and shouldn't be used? 1 in 3 would have ‘complete confidence' in AI handling crisis comms; 47% would be ‘somewhat confident'. Really? What does this mean for the comms and PR world? The corporate back-track. How to do it successfully. Marketing and comms joining forces, is it a trend? Anne Boden's comments on men in gilets holding too much influence in business. Proactive versus reactive; are we seeing less proactive PR campaigns? Have media teams become just reactive functions that issue statements on issues? Are we losing the creative edge? Is that a result of businesses becoming too risk averse? As ever, for you as a listener in the world of comms and beyond, we'll extract the lessons learnt from all these stories and deliver them in this episode of The Little Questions. Find out more about Apella Advisors at www.apellaadvisors.com and you can get in touch by emailingpodcast@apellaadvisors.com and if you enjoy this episode, please consider leaving us a review. Matt Young is an Apella Advisors partner with 25 years of experience in corporate affairs. He was Corporate Affairs Director at Lloyds Banking Group, part of the senior team which rescued the bank and rebuilt its reputation following the financial crisis. Formerly communications director at Santander UK and board member of the BBA. Experienced in corporate communications; public affairs and policy; regulatory affairs and risk; industrial relations; crisis and complex issues management; reputation turnarounds; campaigns, competition; and ESG. Former Head of Public Affairs and Public Policy at TSB Bank. Previously a Partner at a global communications agency and has worked in the media and politics. Andrew Brown is an Apella Advisors partner, a former Director of Communications and Public Affairs at Ageas Insurance. He has more than ten years' experience leading the corporate affairs functions for global firms across a range of regulated and unregulated sectors, developing considerable experience in issues, crisis and change management. Formerly Director of Communications at Drax Group plc and Group Corporate Affairs Director at Regus plc.
In the world of communications, it pays to be current. Whether you are working in-house or at an agency, being the first to say “But have you read that piece in the FT today?” makes you appear as though you have a finger on the media pulse. This week on the Little Questions Podcast, we attempt to sound like we're at the cutting edge of public discourse. Today we're going to chew the topical cud on: Why have a Budget Statement when everything in it has already been publicised in the press? Getting cut through on a story – some contrasting examples from Tesco and Drax. The slugging match that is Huffy Henry Staunton vs Bruiser Badenoch. Mary Poppins and the use of inappropriate words. An amazing BP insider trading story. The nature of the worthless public apology. The legal firm Schillings going into PR ‘big time'. And a sad story of Flaco the eagle-owl. As ever, for you as a listener in the world of comms and beyond, we'll extract the lessons learnt from all these stories and deliver them in this episode of The Little Questions. Find out more about Apella Advisors at www.apellaadvisors.com and you can get in touch by emailing podcast@apellaadvisors.com and if you enjoy this episode, please consider leaving us a review. Matt Young is an Apella Advisors partner with 25 years of experience in corporate affairs. He was Corporate Affairs Director at Lloyds Banking Group, part of the senior team which rescued the bank and rebuilt its reputation following the financial crisis. Formerly communications director at Santander UK and board member of the BBA. Experienced in corporate communications; public affairs and policy; regulatory affairs and risk; industrial relations; crisis and complex issues management; reputation turnarounds; campaigns, competition; and ESG. Former Head of Public Affairs and Public Policy at TSB Bank. Previously a Partner at a global communications agency and has worked in the media and politics. Andrew Brown is an Apella Advisors partner, a former Director of Communications and Public Affairs at Ageas Insurance. He has more than ten years' experience leading the corporate affairs functions for global firms across a range of regulated and unregulated sectors, developing considerable experience in issues, crisis and change management. Formerly Director of Communications at Drax Group plc and Group Corporate Affairs Director at Regus plc. This podcast is produced by The Podcast Coach.
This week's guest is Mark Dixon, the founder and CEO of IWG - formerly known as Regus - which is the largest flexible office network worldwide. Mark is a serial entrepreneur. He dropped out of school aged 16 to start his first business selling sandwiches from a butcher's bike. Next came a hot dog venture, then a bakery which he sold aged 28 for £800,000. He then set up Regus, which he self-funded for the first 10 years, becoming a billionaire (in share value) aged 40, then losing it in the dotcom crash. He now has regained his billionaire status and lives in Monaco. He has a “Saturday job” running the largest rosé wine producer in Provence but is still laser-focused on company detail. So much so, he still reads every customer complaint: “That's how you understand how your business is really doing. You see faults in your setup that you can fix. It's a good discipline.”We cover a lot of ground in the interview. Dixon discusses his latest ambitious plans to create an “Uber for offices”, and how he is changing his business model to support this vision. He explains why the dizzying rise and fall of rival WeWork harmed his business because by creating “negativity” among investors. We also discuss why he is considering leaving the London Stock Exchange for a US listing. He says the “return to work” narrative is not real, why the best way for leaders to improve their staff's productivity is to cut their commute and why he sees people's homes as a competitor. He also discusses his key leadership advice, why he felt like a “total failure” after he read Walter Isaacson's biography of Elon Musk and why he's most worried about unforced errors and the business not reaching its potential. Credits:Presenter: Kate MageeProducer: Til OwenArtwork: David Robinson#management #leadership Hosted on Acast. See acast.com/privacy for more information.
Having a coach in business is a relatively new phenomenon and in Corporate Affairs, arguably even rarer. But could having a great coach be what takes you and your corporate affairs team from pretty darn good to stand out brilliant? How do you know when you need a coach and what are the signs? How do you go about finding the right one? Could having a coach be seen as an admission that you're struggling and potentially not up to the job? And, what is the difference between coaching and mentoring? This podcast episode is here to answer these questions and to do so host Andrew Brown is joined by two special guests well placed to share their experience and insights. First, Maxine Taylor, a former Corporate Affairs Director at Eli Lilly, Nationwide and King's College London. Maxine is now a full time coach focusing on Corporate Affairs. Secondly, Jake Rigg who is the Director of Corporate Affairs at National Grid ESO. Host Andrew Brown is an Apella Advisors partner, a former Director of Communications and Public Affairs at Ageas Insurance. He has more than ten years' experience leading the corporate affairs functions for global firms across a range of regulated and unregulated sectors, developing considerable experience in issues, crisis and change management. Formerly Director of Communications at Drax Group plc and Group Corporate Affairs Director at Regus plc. Find out more about Apella Advisors at www.apellaadvisors.com and you can get in touch by emailing podcast@apellaadvisors.com This podcast was produced by The Podcast Coach.
The world is changing. There appears to be an increasing reluctance amongst CEOs and senior leaders to engage with mainstream business and financial media. From the corporate world's perspective, you can see why this makes sense. Why have your carefully crafted messages interrogated by a grumpy intermediary from the press when you can go direct via your owned channels? From the journalist's view, this is disintermediation laid bare. If we believe the role of the fourth estate is to give an independent and critical view, then companies and individuals must engage with the press. It is all part of a democracy in action. So, what's driving this shift? Is it the growth in owned channels? Has the pressure on journalists to cover more and write more, led to a denuding of expertise? Has that made CEO's more reluctant to engage with a journalist who has limited understanding of their sector? Is it a trend or just a passing phase? Matt Young is an Apella Advisors partner with 25 years of experience in corporate affairs. He was Corporate Affairs Director at Lloyds Banking Group, part of the senior team which rescued the bank and rebuilt its reputation following the financial crisis. Formerly communications director at Santander UK and board member of the BBA. Experienced in corporate communications; public affairs and policy; regulatory affairs and risk; industrial relations; crisis and complex issues management; reputation turnarounds; campaigns, competition; and ESG. Former Head of Public Affairs and Public Policy at TSB Bank. Previously a Partner at a global communications agency and has worked in the media and politics. Andrew Brown is an Apella Advisors partner, a former Director of Communications and Public Affairs at Ageas Insurance. He has more than ten years' experience leading the corporate affairs functions for global firms across a range of regulated and unregulated sectors, developing considerable experience in issues, crisis and change management. Formerly Director of Communications at Drax Group plc and Group Corporate Affairs Director at Regus plc. Find out more about Apella Advisors at www.apellaadvisors.com and you can get in touch by emailing podcast@apellaadvisors.com This episode has been produced by The Podcast Coach.
125: Reto Leder is CEO of the Convention Centre Trafo Baden, Switzerland. Before joining Trafo Baden in 2012, Reto's career path of 40 years in the international hospitality industry also included stops as Director of Regional Development for César Ritz Colleges Switzerland, Hotel Director on Seabourn Cruise Line and Head of Quality Control with Gate Gourmet Buenos Aires, to mention a few. Over the years he's worked in Argentina, Panama, El Salvador, Miami, on-board Cruise ships and, of course, in Switzerland. Melanie-Celine Huber is the Director of International Development at the Convention Centre Trafo Baden, Switzerland. She has worked at a senior level in the hospitality sector for the past 20+ years, 10 of those at “César Ritz Colleges Switzerland”, one of Switzerland's leading hospitality and business schools. Melanie's international career path also includes other prestigious names such as Disneyland Paris, Kempinski Hotels, Regus and the Swiss Education Group, before she ventured into the convention and events business at Trafo Baden, where she's also the “freelance” EA to the CEO. The 24 seminar rooms, event halls and spaces at Trafo Baden, which vary in size and style, allow events of almost any size. From a meeting for two up to a trade fair with several thousand visitors, almost anything is possible at the Trafo event village. More about Trafo Baden: https://www.trafobaden.ch/en Event Tipp: https://www.trafobaden.ch/en/admin-professionals-news
There's no I in team but there is a me. So goes the schoolboy humour level adage. We come together in teams because, as the entire sweep of human history has taught us, we can achieve a hell of a lot more than on our own, or scrapping amongst ourselves. But that doesn't stop us does it? It's in our nature. Especially when a fair majority of those team members are opinionated, creative, dare I say a tad on the emotional side, extroverts, like you might find in your everyday common or garden in-house corporate communications function. So how do you get such a diverse team of individuals with a broad range of skills and experience working well together? Is running a comms team any different to a team of engineers or accountants? What do you do if you think you're in a team that isn't working, or is perhaps even failing. What do you do if you've realised that, but you're the one in charge? To answer these questions and more are Apella Advisors colleagues Andrew Brown, Liz Lynch and Matt Young. Matt Young is an Apella Advisors partner with 25 years of experience in corporate affairs. He was Corporate Affairs Director at Lloyds Banking Group, part of the senior team which rescued the bank and rebuilt its reputation following the financial crisis. Formerly communications director at Santander UK and board member of the BBA. Liz Lynch is an Apella Advisors partner and the former Head of External Affairs and Public Policy at TSB Bank. Previously a Partner at a global communications agency, she has worked in the media and politics. Andrew Brown is an Apella Advisors partner, a former Director of Communications and Public Affairs at Ageas Insurance. He has more than ten years' experience leading the corporate affairs functions for global firms across a range of regulated and unregulated sectors, developing considerable experience in issues, crisis and change management. Formerly Director of Communications at Drax Group plc and Group Corporate Affairs Director at Regus plc. Find out more about Apella Advisors at www.apellaadvisors.com and you can get in touch by emailing podcast@apellaadvisors.com This podcast is produced by The Podcast Coach.
Mark Dixon, Founder and CEO of IWG When Mark founded Regus, now known as IWG, he was the first to offer co-working space on a large scale. We explore how workplaces, offices, and even commercial real estate have changed since he started in the company in 1989. Mark explains how companies are increasingly choosing hybrid or flexible work schedules, which mix working from home and in-office time, resulting in a $2 trillion total addressable market opportunity. We look into how trends like remote work and urban policy are impacting what it's like to work in major cities around the world and why on-premise or in-office work will never go away, even with the latest trends and changes in tech. https://blindap.onelink.me/ttCg/qgieaq5h
We're back again for another chew through the cud that is corporate communications. It's been a while since our last one so there is much for us to consider. Amongst several items of fluff we're going to muse on: out of touch leaders, ancient and uncool British sports, upcycling, fat shaming and you won't be at all surprised to hear, the horror and tragedy that was, possible still is, the Post Office from 2003 well, to pretty much to today. As ever we'll attempt to use the magic that is hindsight to try and distil one or two lessons we corporate communicators can learn from how these events played out. Join Apella Avisors partners and hosts of this episode, Andrew Brown and Matt Young as they delve into the corporate communications topical news items. Matt Young is an Apella Advisors partner with 25 years of experience in corporate affairs. He was Corporate Affairs Director at Lloyds Banking Group, part of the senior team which rescued the bank and rebuilt its reputation following the financial crisis. Formerly communications director at Santander UK and board member of the BBA. Andrew Brown is an Apella Advisors partner, a former Director of Communications and Public Affairs at Ageas Insurance. He has more than ten years' experience leading the corporate affairs functions for global firms across a range of regulated and unregulated sectors, developing considerable experience in issues, crisis and change management. Formerly Director of Communications at Drax Group plc and Group Corporate Affairs Director at Regus plc. Find out more about Apella Advisors at www.apellaadvisors.com and you can get in touch by emailing podcast@apellaadvisors.com This podcast is produced by The Podcast Coach
One of the longest running game shows on UK TV was Family Fortunes. For more than 40 years, families would compete for big cash prizes, trying to second guess what the Great British Public had answered in a survey of 100 people. Just as opinion polling was the foundation upon which this globally successful game show format was based, so too is it used for PR purposes. Scratching around, waiting for your company or client to do something newsworthy, polling is a means of creating news and filling that vacuum. But, how effective is it? Do consumers and indeed the media really believe the findings of a company sponsored poll? Or is it a means of generating genuinely leading insight and PR gold? This edition of The Little Questions podcast is presented by Andrew Brown, James Acheson-Gray and new Apella team member, Mike Granleese. Andrew Brown, formerly Director of Communications and Public affairs at Ageas Insurance has more than ten years' experience leading the corporate affairs functions for global, listed, multifaceted firms across a range of regulated and unregulated sectors. He has considerable experience in issues, crisis and change management as well as reputation sentiment analysis and insight. Formerly Director of Communications at Drax Group plc and Group Corporate Affairs Director at Regus plc. James Acheson-Gray, PartnerLong-term advisor to senior decision makers on the value of harnessing reputation to enhance commercial objectives. Over 20 years' experience running successful PR/PA firms and major client programmes in Europe and Asia. Managing director of APCO Worldwide from 2012-2019. Consultancy of the Year 2018. Former Board Director of the Queen's Club. Mike Granleese, formerly the Deputy Managing Director of Ipsos Corporate Reputation, Mike has over 20 years' experience across roles in insights, consultancy and academia. He specialises in helping clients understand insights within the context of their organisation and advising on the actions needed to drive reputation growth and protect license to operate. Previous clients in financial services include Aviva, Barclays, HSBC, Lloyds Banking Group, Nationwide and MasterCard. He has also worked closely with Coca-Cola, Heineken, EY, PwC and The World Bank. Mike holds a PhD in economics. Find out more about Apella Advisors at www.apellaadvisors.com and you can get in touch by emailing podcast@apellaadvisors.com This episode was produced by The Podcast Coach.
We all have our Christmas traditions don't we? That film you just have to watch every Christmas Eve, Carol singing in the village square, setting up the nativity, betting when Great Uncle Albert will fall asleep in the comfy chair. At Little Questions towers, one of our Christmas traditions is to take a look back over the year that was. With dotage fading our memories and entirely unscientifically, we like to consider our PR heroes and villains of 2023. We'd love to hear what you think. Get in touch on social media or email podcast@apellaadvisors.com This edition of The Little Questions podcast is presented by Andrew Brown, Jenny Scott and Matt Young. Andrew Brown, formerly Director of Communications and Public affairs at Ageas Insurance, Andrew has more than ten years' experience leading the corporate affairs functions for global, listed, multifaceted firms across a range of regulated and unregulated sectors. He has considerable experience in issues, crisis and change management as well as reputation sentiment analysis and insight. Formerly Director of Communications at Drax Group plc and Group Corporate Affairs Director at Regus plc. Jenny Scott is former Executive Director of Communications at the Bank of England and co-lead for Bank wide strategy. Advisor to the Governor, sat on the Bank's executive committee and risk committee. Formerly economics and politics correspondent for the BBC and presenter of the Daily Politics. Trustee of Pro Bono Economics. Matt Young has 25 years of experience across media relations, public affairs, regulatory development, employee engagement, brand development, competition and CSR. Group corporate affairs director at Lloyds Banking Group, part of the senior team which rescued the bank and rebuilt its reputation following the financial crisis. Formerly communications director at Santander UK and board member of the BBA. Find out more about Apella Advisors at www.apellaadvisors.com and you can get in touch by emailing podcast@apellaadvisors.com This podcast is produced by The Podcast Coach.
After the roaring success of our October “chew through the topical comms cud” we're back again to cast a critical eye over what was November. We are going to have a look at: enquiries, unexpected comebacks, codenames, northern supermarkets and AI. We'll attempt to distil a little insight which we professional communicators can take from how these events played out and what, with the magic of hindsight, we might have done differently. Matt Young is an Apella Advisors partner with 25 years of experience in corporate affairs. He was Corporate Affairs Director at Lloyds Banking Group, part of the senior team which rescued the bank and rebuilt its reputation following the financial crisis. Formerly communications director at Santander UK and board member of the BBA. Andrew Brown is an Apella Advisors partner, a former Director of Communications and Public Affairs at Ageas Insurance. He has more than ten years' experience leading the corporate affairs functions for global firms across a range of regulated and unregulated sectors, developing considerable experience in issues, crisis and change management. Formerly Director of Communications at Drax Group plc and Group Corporate Affairs Director at Regus plc. Find out more about Apella Advisors at www.apellaadvisors.com and you can get in touch by emailing podcast@apellaadvisors.com This podcast is produced by The Podcast Coach
Everyone loves a party don't they? A gathering where you can have a good catch up with those you haven't seen for ages. Make new friends, trade gossip, learn something new and perhaps even let your hair down. But not too much! Parties, or events as we like to call them in the corporate world, come in all shapes and sizes - conferences, seminars, AGMs, award dinners, product launches, journalist trips, internal and external, virtual, hybrid or in person. When you list the activities of “corporate communications”, events rarely gets a mention. As many events professionals know, given the latitude to excel, they can create those critical moments of re-appraisal that genuinely change the way your stakeholders view your firm. Something that will be talked about and remembered for years. Conversely, under resourced, and done half-arsed, your bash will still be remembered, but for all the wrong reasons. And we've all been to one or two events like that haven't we? Do we simply see events as booking the venue and ensuring there's enough to drink? There's a little more to it than that, surely? To discuss this often forgotten aspect of the corporate communications world are Apella Advisors partners Andrew Brown and Matt Young. Andrew Brown is former Director of Communications and Public affairs at Ageas Insurance, Andrew has more than ten years' experience leading the corporate affairs functions for global, listed, multifaceted firms across a range of regulated and unregulated sectors. He has considerable experience in issues, crisis and change management as well as reputation sentiment analysis and insight. Formerly Director of Communications at Drax Group plc and Group Corporate Affairs Director at Regus plc. Matt Young has 25 years of experience across media relations, public affairs, regulatory development, employee engagement, brand development, competition and CSR. Group corporate affairs director at Lloyds Banking Group, part of the senior team which rescued the bank and rebuilt its reputation following the financial crisis. Formerly communications director at Santander UK and board member of the BBA. Find out more about Apella Advisors at www.apellaadvisors.com and you can get in touch by emailing podcast@apellaadvisors.com This episode was produced by The Podcast Coach.
In this episode, we have a fascinating guest, Dirk Paelinck, Chairman of the European PropTech Association. Dirk brings us his insights into the European perspective on PropTech and the impending Retrofit Bonanza. Get ready to dig deep into sustainability, energy efficiency, and the challenges and opportunities in the PropTech sector! Part 1: Getting to Know Dirk & European PropTech AssociationIntro: A quick teaser about PropTech Summit 2023 and an insight into the upcoming Retrofit Bonanza.Tommy: A warm welcome to Dirk and an inquiry into his anticipation for the PropTech Summit 2023, along with a surprising revelation about the venue.Martin: Exploring Dirk's myriad roles, likening him to the versatile Elon Musk, and probing into his extensive career and affiliations with PropTech House and Regus.Sustainability Disclosures: Diving deep into corporate sustainability with discussions on SFDR, CSRD, and the transformative EU Green Deal. What do they mean for property owners?Proptech Recognitions: Spotlight on the prominent European PropTech Awards and the buzz surrounding Norway's "Top of the Props" awards.
In this episode, we talk with Sande Golgart who has had an extensive executive career in sales leadership with leading companies. He is President at Zonez, and previously held the role of Chief Sales Officer at Emagispace, Inc., SVP, Corporate Sales as well as Regional Vice President during his 16-year career at Regus, the world's largest provider of flexible workspace. Golgart is often quoted on real estate issues and trends affecting businesses from start-ups to the Global 1000. He has been featured on Fox Business News, ABC News, Forbes, Los Angeles Times, Sacramento Bee, Seattle Post Intelligencer, Puget Sound Business Journal, and various other media outlets. Tune in to receive the frequency. I love you,Colleen Colleen WebsiteColleen InstagramColleen FacebookSande WebsiteSande LinkedInSupport the show
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From Bar brawls in Australia to running a billion dollar business! We got the chance to meet Mark Dixon. His tales of entrepreneurship, traveling the world and running a business in today's mad mad world. Mark is a gentleman and a scholar! Pyngjan approved.
Yaron Naymark returns to the podcast to discuss the value case for IWG (London Listed). IWG is best known for their Regus brand, which competes with WeWork in the flex office space. Yaron thinks the market is discounting the operating leverage IWG will realize as they put COVID behind them and begin to accelerate their managed locations offering. Chapters 0:00 Intro 2:10 IWG overview 12:05 How does the current high vacancy office space impact flex 17:00 Why COVID and tech layoffs could be a tailwind for flex office demand 20:05 Why office owners can't do flex themselves 28:30 Discussing WeWork's brand versus IWG 39:15 IWG's operating leverage and current valuation 52:35 Why is it taking IWG so long to accelerate their franchise business / refranchise corporate locations 55:50 Is pitching value creation / operating leverage just a Waiting for Godot story? 1:05:00 Looking at a potential Instant sale 1:12:30 The complexities of IWG's financial reporting
Door de coronacrisis telt IWG, het moederconcern van flexplekaanbieders Regus en Spaces, minder mensen die de hele week op kantoor doorbrengen. Is dat nu goed of slecht nieuws voor het bedrijf? Te gast is Fatima Koning, commercieel directeur bij IWG. Macro met Edin Mujagić Elke dag een intrigerende gedachtewisseling over de stand van de macro-economie. Op maandag en vrijdag gaat presentator Thomas van Zijl in gesprek met econoom Arnoud Boot, de rest van de week praat Van Zijl met econoom Edin Mujagić. Boardroompanel Jumbo moet het nu twee weken doen zonder topman Frits van Eerd. Hoe lang kan het bedrijf zonder topman? EN: ruim 900 Nederlandse bedrijven zijn in Chinese handen, moeten bestuurskamers zich meer met geopolitiek bezig gaan houden? Dat en meer bespreken we in het boardroompanel met: - Leen Paape (hoogleraar Corporate Governance aan de Nyenrode Universiteit) en - Lieve Declercq (Directeur Spie Nederland). Luister l Boardroompanel Inzichtgesprek In het regeerakkoord is afgesproken om de woningbouw te versnellen tot 100.000 woningen per jaar. De vraag is alleen of dit wel gaat lukken? Marc Braaksma heeft onderzoek gedaan naar het woningentekort en trekt de conclusie dat een gebrek aan ambtenaren het probleem moet zijn. Zakenpartner Ze was jongerenvertegenwoordiger van Nederland voor de Verenigde Naties. Maakte onafhankelijke radio voor Sudan en Pakistan. Gooide het roer om en werd strategieconsultant. Hier zag ze dat haar collega's ook wat goeds voor de wereld wilde doen. Dit bracht haar op het idee van The Social Handshake. Een bedrijf dat het mogelijk maakt om rechtstreeks vanuit je salaris geld te doneren aan goede doelen. De zakenpartner deze week is Sandra van Beest, oprichter van The Social Handshake. Contact & Abonneren BNR Zakendoen zendt elke werkdag live uit van 12:00 tot 14:30 uur. Je kunt de redactie bereiken via e-mail en Twitter. Abonneren op de podcast van BNR Zakendoen kan via bnr.nl/zakendoen, of via Apple Podcast en Spotify).See omnystudio.com/listener for privacy information.
Like many places in the world, Los Angeles is in a phase of great transformation. Across the town, old and dilapidated structures are being torn down and replaced by modern, new buildings. At the same time, in Los Angeles, there is an ongoing humanitarian crisis with tens of thousands of people and families homeless or falling into homelessness every day. It means that as the City experiences this physical transformation, it is imperative that housing becomes a priority, and especially affordable housing. In this episode you will hear of a new kind of Civic Center being built called the WEST L. A. COMMONS. Lara Regus, Senior Vice President of Development for Abode Communities and William Lee, Vice President of Development for AvalonBay Communities, describe a model that brings private and public entities together to create a special way of living at this location and an environment for all L. A. to enjoy as well as the many visitors year round. The theme of this building transformation is to provide equitable housing and to encourage health and well being in this innovative community space.
Follow Us on YouTube Everything Coworking Featured Resources: The SEO Action Guide Masterclass: 3 Behind-the-Scenes Secrets to Opening a Coworking Space The Everything Coworking Academy Community Manager University Creative Coworking Partnerships: How to negotiate and structure management agreements from the landlord and operator perspective Resources Mentioned in this Podcast: To be featured in the Noumena community and give your members access to a whole library of entrepreneurial resources and financial education programming, all at no cost to you by the way, visit noumena.pro/coworking to fill out an interest form Learn more about SUCCESS Space, a coworking franchise model with three revenue streams; recurring and on-demand revenue from coworking memberships, a full-service cafe, and Success Certified business coaching. The Wing abruptly closed its doors a few weeks ago. The lack of transition time for its members is one topic. The other aspect to examine is how a brand now owned by the largest public flexible workspace brand, IWG (parent of Regus, SPACES and others), failed. If you've only followed The Wing on social media and in the press, you might be surprised by their failure. They quickly built a compelling brand and a network of high-end, boutque, bespoke-designed spaces in major markets, and garnered a lot of press for their efforts and focus on girl power. If you've run a coworking business and visited a Wing, you probably saw past the social media stories. I visited two of their locations—one in Georgetown, Washington, D.C., and one in San Francisco. I was a card-carrying member of the San Francisco location as of the San Francisco location for about a month. I joined in March 2020. Our company accelerates the launch and growth of coworking spaces. We help operators decide how big their space should've and what their product mix should be based on their profit goals and access to startup capital. Unless someone joins our Coworking Startup School after they've signed a lease, we would strongly warn against 10,000 square feet of purely open plan seating, open on the weekends, staffed to the max, in high-rent districts. Could the Wing succeed without COVID dragging down its balance sheet, and in about 2,000 square feet in first and second-tier markets? We think so. We break down their breakdown on this episode.
Before jumping into my guest's introduction, a brief note from me. I'm in the US for summer holiday and family reunions. There were a number of podcasts I had intended to record before leaving Sri Lanka, but due to disruptions with my internet there, they didn't happen. So, I packed up my microphone and am searching out quiet spaces to record a few conversations while visiting family. The quiet spaces for today's conversation happen to be a rented office space with Regus. And I realized when I showed up that I forgot my microphone that I was so careful to pack along! Alas… my sound quality isn't the greatest and it may be a bit echoey in an empty office, but it brings me back to my word for the year: Imperfect. It's part of my commitment to keep moving forward, to keep sharing stories, to continue doing this work that I'm passionate about. And to give myself permission to do it imperfectly. Because, really, what is perfection, anyway? So, if this is your first time listening, welcome! (I've got an entire episode exploring the idea of imperfection and its value, if you want to check that out! (episode 32).If you are a returning listener, THANK YOU SO MUCH!! I cannot tell you how much it means to me for you to join me on this journey, listen in to the conversations with amazing people, and hopefully be inspired to share more of your own journey and stories, for that is how we connect. Let's keep connecting, imperfect though it may be… Also, a huge shout out to Joseph Burdock who edits all these podcasts and makes the imperfections as small as possible! Thank you, Joe!!My guest today is Julie Salganik.Julie is a returning guest and I'm so glad for this opportunity to talk with her again. Our first conversation was on Episode 18 and Julie shared reflections on immigration, having immigrated from Kiev, then part of the Soviet Union, to the US at the age of 4. Julie is a leadership coach and consultant who has spent over 20 years equipping leaders to flourish and deliver exceptional results. She specialized in working across cultures and has worked extensively with leaders in North and South America, Europe, Asia, and the Middle East. In our conversation today, Julie graciously shares some of her recent reflections and processing of the war in Ukraine, how that has challenged her sense of identity, and the challenge of making sense of the devastation that is a result of war.We also talk about the idea of putting things down rather than letting them go. Recognizing that some things can be put down for now and perhaps picked up and revisited at a later time. This has a difference connotation than letting go or moving on and I think the shift in perspective can make difficult times a little less difficult.Julie, thank you for sharing again. For engaging in conversations about difficult topics, for inviting us along on your journey and inviting us into your processing. I'm grateful for your wisdom.Connect with Julie:Find Julie on LinkedInSend Julie an email: info@avancegc.comMake Life Less Difficult
Brandon Monson is an Enterprise Account Manager for Charter Communications in the Northwest Region and helps businesses in MN, WI, and all over the US find the best technology solutions for them. He has a history of top 1% sales success at AT&T, Charter Spectrum, Regus, and Best Buy. Brandon walked into the Wescom HQ at a time when our company was desperate for high speed internet. His energy was undeniable and he helped us finally get the internet service we needed to keep America energized. For more info make sure to follow his highly entertaining Linkedin Profile where he has over 9,000 followers. For more info on our company visit wescominc.com
Host Sarah Morgan continues the Inside The Great Resignation series. This is the 5th of 6 episodes in the #InsideTGR series. In this episode, Sarah talks about: Creating Personal Touch in Making Job Offers The 4 Keys to Outstanding Onboarding The "Hotelization" of Office Spaces To submit your questions for the next Ask Me Anything, click HERE Check out these reference links from the episode: The 2021 Regus study The Inclusion Crusade podcast interview with Mercedes Johnson
Eulerity Presents The Darwinian Times: Survival Of The Nimblest
Andrea Pirrotti-Dranchak has unmatched experience in the co-working and flexible workspace category. She has run sales, marketing and business strategy for over 900 locations and over 50 companies across 65 countries. Andrea recently made her debut as the new Global Enterprise Director at NewFlex, a brand that delivers a range of powerful workspace brands paired with expertise in marketing and sales that creates value for landlords by supporting and delivering hybrid working. Prior to her current role, Andrea served as the Chief Marketing and Development Officer for Office Evolution and worked with brands such as Regus and Work Better. This episode features Andrea's insights into the revolution of co-working spaces, strategies for employee success, her personal leadership mantras and journey, and what's next for NewFlex.
Client service is key, no matter how big or small the mediation practice. Commercial + insurance mediator and arbitrator, Jean Lawler, knows what it's like to “switch gears” from law practice to a mediation practice, and in this episode, Jean talks about the “client-facing” office operations aspect of running a mediation practice. From how to have your office phone answered, to platforms to use for online mediations, to what to include in your email signature block and more, Jean focuses on the aspects of running a mediation practice that make a difference for client service. To connect with Jean Lawler, follow her on LinkedIn or find her at LawlerADR.comTo read the full episode transcript please see the Podcast Website.Links to providers mentioned in the show:CallRuby https://www.CallRuby.com/Moo https://www.moo.com/us/LinkedIn https://www.linkedin.com/Clubhouse https://www.clubhouse.com/Regus https://www.regus.com/en-usWeWork https://www.wework.com/Restream https://app.restream.io/Zoom https://zoom.com/Immediation https://immediation.com/Association of Attorney Mediators https://www.attorney-mediators.org/Quickbooks https://quickbooks.intuit.com/global/Acuity Scheduling https://acuityscheduling.com/
Why MIPIM is So Important for International Relationships, with Brett Million In this episode of the #WorkBold Podcast, Caleb Parker is joined by Brett Million, Head of Strategic Partnerships at NewFlex, the UK's largest Space-as-a-Service operator that deploys the management agreement model. Brett has deep experience in Space-as-a-Service, having served as COO for Regus and managing their growth across the globe in the early 2000s. He is responsible for having created the NewFlex multi-brand growth strategy. In this episode, the two discuss why partnerships are important, how Brett was recruited by NewFlex's CEO to lead their growth strategy and some “behind the scenes” chat on how the Bold transaction took place. Brett announces imminent plans for taking the management agreement model to the European continent in partnership with forward thinking landlords, and how MIPIM has been instrumental in making this possible. Connect with Brett on LinkedIn Connect with Caleb on LinkedIn If you have any questions or feedback on this episode, email podcast@workbold.co Value Bombs: The primary mission at MIPIM is to have conversations with friends and very well-known property companies across the continent, and potentially in the Middle East and Asia as well, to launch our international ambitions. - Brett A big part of MIPIM is having as many face-to-face meetings as you can have while you're but the follow-up afterwards is equally as important, or arguably more important. - Brett There is this constant conversation about carbon output and the question was, “Should people really be flying in for MIPIM?” But the truth is, if we had to do all these conversations separately, we would be flying a lot more. - Caleb Timestamps: [04:35] What is your role as Strategic Partnership Director? My role is to work with our team to find clients who want to deploy Space-as-a-Service across assets in their portfolios [06:00] How did Steve recruit you to join NewFlex? [07:45] How did you find MIPIM? [10:30] Can you elaborate on NewFlex's international ambitions? Resources: Get TSK's weekly 'work made better' newsletter Shoutouts: Steve Jude, #Workbold Episode - Season 3 Episode 1 Sponsors: Headline Sponsor: TSK TSK creates inspiring workplaces for some of the world's biggest brands across the UK and Ireland, They've been working for 25 years to deliver the best employee experiences and the vision of their clients. Not only do they create great places to work, TSK share workplace content every week from the latest data to inspiring spaces they've designed and built. You can read their latest insights at www.tskgroup.co.uk or check out their LinkedIn and Instagram pages to become a follower, fan and friend. TSK publish weekly thought leadership, research and content featuring their team, clients and partners about workplace, commercial interiors, hybrid working and how others have prospered from investing in workplace. You can check their latest publications and video content in the show notes by signing up to their weekly ‘work made better' newsletter or visit tskgroup.co.uk. Fortune Favours the Bold Bold merges property management & Space-as-a-Service to help office customers grow faster and drive asset value. Bold is a real estate brand owned and operated by NewFlex (www.workbold.co) Future Proof Your Portfolio with NewFlex NewFlex delivers and manages a range of branded solutions for every type of building, in every type of location, for every type of occupier. Including the flexibility to develop your own brand. All enabled by flexible management contracts where we are invested in making money for you. (www.newflex.com) Launch Your Own Podcast Kopus.com is the leading podcast production and strategic content company for brands, organisations, institutions, individuals, and entrepreneurs. Our team sets you up with the right strategy, equipment, training, and guidance and content to ensure you sound amazing while speaking to your niche audience and networking with your perfect clients. Get in touch jason@kopus.com (www.Kopus.com)
With 3300 locations worldwide, IWG, a public company, is by far the largest flexible workspace provider in the world. They have locations in 120 countries and serve over 8 million members under a broad array of brand flags including Regus, Spaces, The Wing, and The Clubhouse. Wayne Berger, Chief Executive Officer, The Americas at IWG plc, has been on a wild ride since he joined 8 years ago. He joined just as startup WeWork was taking the space-as-a-service industry by storm, going from 0 to 750 locations in less than 10 years, and then making a move to go public. Wayne also managed a global portfolio during a global pandemic and has a birds-eye view of how the recovery is unfolding. My cohost for this episode, Giovanni Palavicini, Principal- Flexible Office Solutions Avison Young & GWA Board Member & Worked at Regus in their Real Estate Dev Group from 2012 to 2016. Giovanni and I talk with Wayne about his predictions for the next 5 years in flexible workspace, what he's seeing globally as markets recover, and how IWG will add 1,000 locations a year over the next few years. Everything Coworking Featured Resources: Masterclass: 3 Behind-the-Scenes Secrets to Opening a Coworking Space Community Manager University Creative Coworking Partnerships: How to negotiate and structure management agreements from the landlord and operator perspective Resources Mentioned in this Podcast: Wayne Berger on LinkedIn Giovanni Palavicini on LinkedIn IWG's list of brands
In this episode Rick, Kreg, and Chad talk to PHD Researcher John Regus on the issue of wearing masks to prevent the spread of Covid-19. --- Send in a voice message: https://anchor.fm/drinkinthinkin/message