It’s easy to waste time and money trying to run a smarter business. Our program will feature experts and industry leaders from the unattended retail market, as they discuss trends, as well as the challenges facing the industry due to the current economic environment, and ways to address them. Each episode will contain valuable information and insights to help grow your business, optimize your operations, and takeaway best practices your business can implement. If you’re looking for winning ideas on managing customer demand and supply, then this show is for you!
In this episode of Retail On The Go, host Russ Russell and producer Anders Peterson talk with Kyle, founder of All Else Fit Club in Methuen, Massachusetts — a high-tech, 24/7 gym redefining member experience. Kyle shares: · Why he chose to launch with a Cantaloupe Smart Store on day one · How self-service technology supports low-staff, round-the-clock operations · The impact of a seamless, grab-and-go retail setup on member satisfaction and revenue · His advice for other fitness operators thinking about automated retail If you're a gym owner, operator, or entrepreneur thinking about bringing smart vending or unattended retail into your space — this episode's for you.
In this episode of Retail on the Go, we're diving into the data that's shaping the future of self-service retail. Join host Russ and producer Anders as they unpack the key insights from Cantaloupe's newly released 2025 Micropayment Trends Report with special guests Elyssa Steiner (Chief Marketing Officer) and Sonya Lehner (Director of Marketing, Brand & Communications). Topics we cover: —Why cashless is the new baseline in retail —Surpassing $1B in micro market sales in 2024 —The rise of Smart Stores and $4.25 average ticket sizes —How inflation is shifting consumer habits —Best practices for operators to boost revenue
In this episode of Retail on the GO, we break down Cantaloupe's lineup of self-service kiosks—Go Micro, Go MiniX, Go Plus100, and Go Max—and help you figure out which one fits your space, traffic, and business goals. Whether you're outfitting a break room, gym, apartment complex, or corporate office, matching the right kiosk to the right location can make all the difference in performance and ROI. We cover: — A side-by-side comparison of Cantaloupe's kiosk options — Location-specific recommendations for each model — Real-world examples of successful deployments — Tips for maximizing convenience and ticket size in self-service retail
In this episode of Retail on the GO, we're joined by Shaun Dayton from Canteen of Northern California to explore how his team brought their Smart Stores to life—and what it means for the future of unattended retail. We dig into the why, how, and what's next of the Smart Store model, including: — What made Canteen NorCal take the leap into Smart Stores — The challenges they faced and how they overcame them — The impact on operations, efficiency, and customer experience — Tips for other operators looking to future-proof their business If you're a vending or micro market operator exploring your next move, this episode is packed with insights to help you stay ahead of the curve.
Welcome back to Retail on the GO! In this episode, we sit down with Ethan, the founder of Pod Plug, to explore how his company is transforming the vending industry with innovative technology. Ethan shares his journey of launching Pod Plug, the challenges of bringing a new solution to market, and how automation is shaping the future of vending. Whether you're an operator looking to streamline your business or just fascinated by the evolution of retail tech, this conversation is packed with insights you won't want to miss! In this episode, we cover: -The inspiration behind Pod Plug and how it started -Overcoming challenges in vending technology and operations -How automation and smart solutions are improving efficiency -Advice for vending operators looking to stay ahead of the curve Listen now and subscribe for more insights on the future of vending and retail!
Filmed in-person at Cantaloupe University in Las Vegas, our hosts are joined by Aldo Tejada Donadio of Feel Good Markets — Panama's only micro market operator. We chat about his micro market journey, how the industry is evolving, and what the future holds.
Starting a new micro market can pose a lot of challenges for operators. More inventory, more space, more everything! Our hosts talk about warehouse management for vending and micro markets, and how software can simplify your operation.
Seen a lot of luxury apartment complexes sprouting up in your area? Their closed loop environments are perfect for amenities — like micro markets!
Gyms + micro markets = the perfect set. This episode we focus on the massive opportunities available to operators in commercial gym spaces.
Theft is a concern in any retail space, but how do you manage it at unattended markets? Our Cantaloupe insiders talk micro market security and how to use technology to prevent theft.
How do small businesses use micro markets to grow their business? Our hosts welcome special guests O'Neil Sawh, CEO of Kegerator Vending, and Quinn Miller from Blue Agave Vending, to talk implementing micro markets and innovating to grow.
Are micro markets here to replace traditional vending machines? Find out in this episode as our hosts are joined by Michael Johnson from Cantaloupe to give you an introduction to micro markets.
Welcome to Retail on the Go, where we explore the dynamic world of self-service commerce. Presented by Cantaloupe: helping the world buy it and go. This season we're diving into micro markets, a growing segment of self-service retail and convenience services. Our hosts will chat with industry experts and operators about their micro market experiences and where they see the self-service industry heading. Let's get started with Retail on the Go!
Greg and Ravi and have an interesting discussion about the self-service economy. Not only is it much more prevalent than we think it is, but it's also expected to grow to be a $46 billion industry by 2027. According to Ravi, the three dominant drivers for this massive growth spurt include: Labor shortage Consumer preference And availability of technology Hear Ravi talk about the projected growth spurt of an already prolific industry sector, the convergence of the physical and the digital worlds (coined phigital), and what it looks like to guide a company at the intersection of IoT, digital payments, enterprise SaaS, and self-service kiosk innovation.
Leaders in Payment podcast host Greg Myers features VP, GM of Micro Markets, Michael Johnson (Cantaloupe, Inc.) in its 148th podcast episode. Together, they take a look at the Unattended Retail space. Tune in this week to hear Michael talk about the growing consumer demand for a frictionless experience when it comes to payments, how AI has helped us take the enormous data dump that came with the digital age and make that data both meaningful and profitable, and what to expect moving forward in terms of cryptocurrency and relevant trends or unique applications predicted to dominate the unattended retail space.
Leaders in Payment podcast host Greg Myers features VP of Marketing, Elyssa Steiner (Cantaloupe, Inc.) in its 118th podcast episode. Together, they take a look at the Unattended Retail space. On this episode Elyssa Steiner discusses the results of Cantaloupe's recent survey which targeted more than 2,000 census-based US adults. Greg and Elyssa talk about some of the surprises compared to last year, some of the latest trends, micro markets and much much more.
While retrofitting machines with touchscreen card readers is nothing new to vending operators, advancements in screen technology and sweeping changes in consumer behavior due to COVID has set the stage for the next generation of readers to be perfectly positioned to meet customers' needs. Tune in to hear how the newest touchscreen readers are being used by some of the nation's leading vending operators to attain micro market-style functionality. What You'll Learn: How touchscreen readers drive more customer engagement. How to attain micro market level functionality on vending machines. Why post-COVID consumers are attracted to touchscreens. NEW product announcement from Cantaloupe. For more information on pre-ordering the ePort Engage, click here.
Leaders in Payment podcast host Greg Myers features CEO, Sean Feeney (Cantaloupe, Inc.) in its 90th podcast episode. Together, they discuss Cantaloupe's business and innovation in the unattended retail market. You'll also get to know more about CEO, Sean Feeney, including why he left retirement to work for Cantaloupe and what he's most passionate about today. Tune-in to hear Sean speak on the following hot topics: Rebranding to Cantaloupe Business impact of the COVID-19 pandemic Company longevity and innovation Accepting crypto payments
Podcast ft. Jodi Bogen, Senior Manager (Verizon), Aaron Feitner, IoT Client Partner (Verizon), and Elyssa Steiner, VP of Marketing (Cantaloupe, Inc.) The approaching sunset of the 3G cellular network has left many unattended retail operators unsure what this change means for their business. We went to the source and sat down with the experts at Verizon to get you the answers you need to stay informed on the upgrade to 4G. Tune in to learn: Why are these networks changing now? How is the 4G different than 3G, and how will it benefit businesses? Should unattended retailers be thinking about spending extra for 5G? How should I plan for my 4G device upgrades?
Podcast ft. Danielle Bataglia (General Manager of Digital Acceptance at Discover Global Network) and Elyssa Steiner (USAT) It’s no secret contactless payments are on the rise, but did you know that a majority of these tap to pay methods are done with an EMV enabled card? As the momentum continues, operators need a clear understanding of the importance in accepting EMV payments and why now is the time to invest. In this episode, we bring in industry expert and payment enthusiast Danielle Bataglia to discuss: What is EMV and its role in the payment ecosystem Growth trends in EMV contactless payments How investing in technology can protect your business
Podcast ft. Bill Dobbins (SVP of New & Emerging Payment Acceptance at Visa) and Elyssa Steiner (USAT) The global pandemic of 2020 has had a significant impact on industries across the U.S. As businesses shift to adapt, COVID-19 has become the catalyst for growth in contactless payments. In this podcast, we welcome Bill Dobbins for a conversation around the payment trends in a post-COVID world, including how contactless payments will help drive the economic recovery and how retailers are adapting for the future. In this podcast you will: Learn about payment trends in retail and unattended Hear about the acceleration of cashless/contactless payment options Explore the impact of going cashless
Podcast ft. Bill Bartholic and Elyssa Steiner (USA Technologies) Elyssa Steiner, VP of Marketing, continues her discussion with Bill Bartholic to dispel some of the myths around 3G sunsets and the move to 4G LTE for the small ticket unattended retail market. Myths being fact-checked in this episode: Myth #5: I have to upgrade both my telemeter and card reader to 4G in order to accept EMV by April 2021. Myth #6: I’m required to accept both EMV contact and EMV contactless, even in the vending channel. Myth #7: Magnetic stripe “swipe” will no longer work sometime in early 2021. Myth #8: Limited cashless providers offer EMV enabled card readers.
Podcast ft. Bill Bartholic and Elyssa Steiner (USAT) We’re diving into 3G sunsets and the move to 4G LTE for the small ticket unattended retail market. There is a ton of information in the market today around this topic, but much of it can be either misleading or wrongfully positioned to scare operators into making costly decisions. Bill Bartholic, a long-time industry veteran whose served in the unattended retail space for 23 years, serving as an operator for 20 years, will help us dispel some of those myths. Myths being fact-checked in this episode: • Myth #1: All 3G devices are sunsetting by the end of 2020. • Myth #2: All 3G devices must be upgraded by the end of 2020. • Myth #3: 4G is going to end of life soon. • Myth #4: Unattended retailers, specifically vending operators, should invest in 5G. Explore our Mythbusters Blog for more information as well.
“Business as usual” is changing for Office Coffee Services – How are you adapting your business to change with it? All of the unattended retail industry has felt effects from COVID-19, but OCS is feeling particularly strong tremors from this shift. While there is no magic bullet that operators can employ to fix these disruptions, there are a few novel ways of operating that we believe are worth exploring that can enable them to provide better service, and utilize successful operations management. What You’ll Learn: How to manage different delivery instructions between customers. What Touchless Delivery is, and why you should consider offering it. Where experts think OCS will be in 6-months. Seed Delivery’s newest tools for managing OCS operations.
The New Normal 2020 Podcast ft. Jason Yeung (Adaria Vending) and Elyssa Steiner (USA Technologies) Discover: • Why they implemented card readers across their entire business • The benefits and ROI from offering cashless payments • Their experience testing cashless only locations, and the early results • How COVID has accelerated consumers’ adoption of contactless payments • What he predicts the future will look like for unattended retail
UR Tech Insiders is a new podcast that gives listeners helpful insights and actionable best practices from unattended retail markets around the country. Tune into hear our experts who will challenge the way you think and operate your business. From thought-provoking questions and information, to inspiring customer success stories and fresh perspectives on new trends. Immerse yourself in a beneficial episode of UR Tech Insiders - that's UR spelled U-R. Subscribe now, wherever you get your podcasts starting October 7th.
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