Podcasts about crucial conversations

In this episode, Tina Anderson, founder of Just Thrive, enlightens us on all things gut health and its link to everything from mood to glowing skin. Tina spills the tea on how modern living (hi, glyphosate and antibiotics) is impacting our microbiome more than we ever realized. Ahead, Tina also shares her personal journey from attorney to gut health disruptor, plus the affirmations and spiritual practices she swears by for manifesting her dream life and soulmate relationship. Krista + Tina also get real about breaking free from ego and living authentically.  Understand how mindset, intention, and conscious relationships are the true foundations for long-term happiness and success. Whether you're biohacking your wellness routine, dreaming of starting your own soulful business, or searching for ways to become more magnetic, this is for you!  We also talk about: Signs of an unhealthy microbiome + why “bloating” isn't always what you think   Affirmations + subconscious reprogramming for next-level manifestation   Healing the mind-gut connection—how brain + belly talk affect mood + intuition   Spiritual tools for calling in your soul purpose (and true love!)   The “Crucial Conversations” that deepen relationships + keep love alive   Busting myths about probiotic refrigeration + what actually works   The realities of building a conscious, female-founded business   Why prioritizing pleasure, connection + community is the real glow-up Resources For a limited time, you can save 20% off sitewide at https://justthrivehealth.com/discount/almost30 with promo code: ALMOST30. Instagram: @justthrivehealth Pre-order our book, Almost 30: A Definitive Guide To A Life You Love For The Next Decade and Beyond, here: http://bit.ly/Almost30Book.  Sponsors: BetterHelp | This episode is brought to you by BetterHelp. Give online therapy a try at betterhelp.com/almost30 and get on your way to being your best self with 10% off your first month. AX3 | AX3 has generously offered a 20% discount on your first order when you visit AX3.life and use promo code ALMOST30 at checkout. SKIMS | Check out SKIMS best intimates including the Fits Everybody Collection and more at https://www.skims.com/almost30 #skimspartner BEAM | Visit https://shopbeam.com/ALMOST30 and use code ALMOST30 to get our exclusive discount of up to 40% off. STEMREGEN | Use code ALMOST30 for 15% off your entire one-time purchase—no minimum required, one use per new customer, and not valid with other discounts. To advertise on this podcast please email: ad-sales@libsyn.com or go to https://advertising.libsyn.com/almost30.  Learn More: almost30.com/learn almost30.com/morningmicrodose almost30.com/courses  Join our community: facebook.com/Almost30podcast/groups Podcast disclaimer can be found by visiting: almost30.com/disclaimer.  Find more to love at almost30.com! Almost 30 is edited by Garett Symes and Isabella Vaccaro. Learn more about your ad choices. Visit podcastchoices.com/adchoices

Can there really be such a thing as a "good divorce"? In this episode, I sit down with Karen McNenny, a divorce consultant and founder of The Good Divorce Experience, to explore how separation can be handled with dignity and care.Karen's story is both inspiring and relatable—she's gone from actress and dancer to therapist, mediator, and divorce coach, all while navigating her own divorce as a mom of young kids. She shares how divorce, when approached thoughtfully, can be a transformative tool for building a healthier co-parenting relationship.In our conversation, we dive into:The biggest mistakes parents make during divorce and how to avoid them.How to create a solid communication plan for your kids, their teachers, and extended family.Tips for breaking the news to children in a way that minimizes trauma.Practical ways to let go of resentment, shift your mindset, and focus on growth—even if your ex isn't on the same page.Whether you're just beginning the separation process or further along in your journey, Karen's insights will help you reframe divorce as an opportunity for growth and healing.Karen is a Certified Divorce Coach, Mediator, CoParenting Specialist, Crucial Conversations trainer, Gracious Space facilitator, and host of the The Good Divorce ShowTM podcast. Click here to learn more about Karen and her services.If you'd like to feel more joyful and fulfilled in midlife, I can help. Here's how:Work together 1:1Join my free community

Send us a textJust under a year ago on Talking About Kids, the attorney Charles Jamieson recommend mediation, not litigation, to protect kids' well-being during a divorce. My guest today, Karen McNenny, is a mediator and more. Karen is a Certified Divorce Coach, CoParenting Specialist, Crucial Conversations trainer, and Gracious Space facilitator. As you will hear, Karen is passionate about shifting the focus from “getting a divorce” to “being divorced,” because, she contends, it is everything that happens after the paperwork that really impacts kids. More information about Karen and divorce coaches is at talkingaboutkids.com.

How do you use Getting Things Done® (GTD) when it comes to vacations? In this episode, Morten and Lars revisit the topic of GTD and vacations for 2025. Some things have changed since last time, so listen to this episode, where Morten and Lars talk about: - Their use of the Natural Planning Model for vacations - Their use of travel checklists - Their current thinking on how to do your GTD practice while on vacation ..and much more! We hop that this helps you in your "GTD journey" and if it does, or if you have questions for us to pick up in the podcast, you can reach us at podcast@vitallearning.dk And as always, we'd love for you to follow or connect with us on LinkedIn! We always like to connect with GTD'ers from around the world, you can find the links to our YouTube profiles in the Links below. We have some really cool free webinars coming up, which we really want you to join

In today's episode, Bob ‘n Joyce pick up where they left off in episode 185, diving deeper into how leaders can navigate turbulent and unsettling times with intention and heart. The key? Leaders must first ground themselves before engaging in conversations about what the business needs to move forward. But how do you get grounded? Where do you start, and with whom? And how can leaders truly support their teams—not just to survive, but to thrive? Here are a few hints to guide the discussion: • Start by scanning the environment before jumping into action. • Never underestimate the power of a meaningful conversation. • Speak the truth—sugarcoating doesn't soothe, truth does. • Counter exhaustion by encouraging play and nurturing the system. Like episode 185, there are no neat bows here—just real, practical ideas to chew on. So come on in. Grab a soothing snack or beverage. Welcome!

Whether it be a tough conversation you need to have with an employee or  need to de-escalate an issue or job gone awry  with a customer, we are unlocking the tools to better prepare ourselves for the dynamic of crucial conversations. With a passion for this topic, NCG Sr. Business Coach Colin is here to share key points from “Crucial Conversations: Tools for Talking when the Stakes are High” with practical application to the relationships and conflicts we often encounter. 

Welcome back to the Mind Movement Health Podcast! In this enlightening episode, host Kate Boyle sits down with special guest Amy VanLiew, an expert in helping women over 50 build bone strength and improve their health through specialized fitness programs. Amy shares her journey from a corporate engineer to a health coach and personal trainer, highlighting the importance of strength, low-impact cardio, Pilates, and posture. The discussion dives deep into osteoporosis and osteopenia, offering invaluable insights into building and maintaining bone density through resistance training, starting as early as your 20s and 30s. Amy also provides practical tips on how to incorporate strength training safely, emphasizing the importance of mobility, flexibility, posture, and balance. Discover key advice on when to start thinking seriously about your bone health and the benefits of consistent, mindful exercises. Plus, learn how to handle stress and its impact on physical well-being. Whether you're already experiencing bone density issues or looking to prevent them, this episode is packed with advice and encouragement.   Connect with Amy: Even as your aches and pains of age can start to creep in, Amy helps women over50 get moving through online workouts and specialized programs designed for just what we need-strength, low impact cardio, Pilates, balance, posture and more. What's different from traditional workouts (often geared toward people in their 30s) is that hers will leave you feeling good, not beat up. That way, you can “be healthy...enough” to do all the things you love to do in life! After retiring from a 26-year career as an Engineering Program Manager, Amy carved out a space in her life to pursue a greater passion for helping others. She knows that it takes time and effort to be healthy without aggravating the aches and pains that naturally come with age. She pursued extended education to focus specifically on what women over 50 struggle with including a certification in Integrative Nutrition, Menopause, Arthritis and Osteoporosis Fitness, Myofascial Release using the MELT Method, Corrective Exercise with The Biomechanics Method and has just completed an intense Pelvis Pro course with Dr Sarah Duvall. Along with filming new content for her digital fitness studio, Amy loves spending time at home with her husband and 2 furry kids, and continually expanding how many women over50 she helps get moving and feeling better! Website: https://behealthyenough.com/  YouTube: https://www.youtube.com/@BeHealthyEnough Instagram: https://www.instagram.com/behealthyenough/ Facebook: https://www.facebook.com/behealthyenough Linktree: https://linktr.ee/behealthyenough?fbclid=PAZXh0bgNhZW0CMTEAAaeHm_rMIlZT6rLjZYa_LLzNDwaLI2W_dd5YsOSIDdAjsIplIJcS4mHg6AjPKg_aem_8k2OhGkJc9NoWYAUXTdzUQ TikTok: https://www.tiktok.com/@behealthyenough   Ready to escape to Serenity? Then come join our 2025 Pilates Retreat in Thailand! This retreat promises a full week of relaxation, exploration, and rejuvenation tailored for everyone. Get ready for daily Pilates, nourishing food, enriching activities, and meaningful connections with the beautiful backdrop of Thailand. Spaces are limited to only 16 participants so get in now and grab your spot on the link below: https://www.mindmovementhealth.com.au/thailand-retreat/   Connect with Kate: Website: MindMovementHealth.com.au Facebook: facebook.com/MindMovementHealth Instagram: instagram.com/MindMovementHealth Haven't subscribed to the podcast yet? Be sure to subscribe and leave us a review at: Apple Podcasts

In this episode, Dr. Burkett discusses recent controversial curricula that are are impacting schools. We also discuss ways to manage students discipline as a school leader and managing difficult conversations. Lastly, we visit part two of our four part series on principal effectiveness. This week: Leadership skills

Conflict within the church is inevitable. What's important is that we gain the skills we need to love each other through the conflict we are experiencing and seek to understand those we call our Church Family. Difficult people aren't hard to find, compassionate people are. If that's the case, it's crucial that every Christian in a church context works to build resilient compassion through the art of crucial conversations. For more information regarding The Clearing Church, visit our website by clicking hereFollow us on Instagram today by clicking hereWatch the message on our YouTube channel here

On today's episode, I'm sitting down with operations consultant Madi Waggoner to discuss one of the most anxiety-inducing parts of scaling a digital product business: hiring help! As a solopreneur who waited over a year to hire my first VA, I'm so excited to bring you someone who specializes in helping online entrepreneurs set up systems and make their first hires without losing their minds.A few things we cover in this episode:The foundational systems every digital product business needs from day one (even if you're starting scrappy!)How to know when you're actually ready to hire help (beyond just feeling overwhelmed)The costly mistake Madi made that left her with zero income just 3 weeks after having her babyThe practical ways to set up finances so you can hire with confidence, not panicWhy your password manager might be sabotaging your ability to delegate effectivelyResources mentioned in this episode:Madi's Founders Focus Assessment (free tool to identify what tasks to delegate)1Password (recommended password manager for teams)Crucial Conversations (book recommendation for managing team members)Connect with me:Instagram: @abigailpeughConnect with Madi:https://buildingremote.co/Make sure to hit subscribe/follow so you never miss an episode!

Discover all of the podcasts in our network, search for specific episodes, get the Optimal Living Daily workbook, and learn more at: OLDPodcast.com. Episode 3086: Chris of KeepThrifty shares practical, tested strategies for growing your income faster than inflation averaging 8% annually over 15 years by becoming a high-value team member. Learn how to lead with purpose, invest in your own development, support your team, and tackle the tough jobs no one else wants, all of which set you up for financial freedom. Read along with the original article(s) here: https://www.keepthrifty.com/earn-like-a-boss-spend-like-an-intern/ Quotes to ponder: "Decisions are easier, priorities are clearer, and everyone just seems to work together better." "You need to keep learning and growing." "Improving your team helps your company a lot and you even more." Episode references: Crucial Conversations: https://www.amazon.com/Crucial-Conversations-Talking-Stakes-Second/dp/0071771328 The Obstacle Is the Way: https://www.amazon.com/Obstacle-Way-Timeless-Turning-Triumph/dp/1591846358 Start with Why: https://www.amazon.com/Start-Why-Leaders-Inspire-Everyone/dp/1591846447 Learn more about your ad choices. Visit megaphone.fm/adchoices

Laurie Stewart, CEO of Peacemaker Ministries, joins Matt and John to discuss the origins of conflict and how to handle conflict. Resources Peacemaker Ministries (organization) Arbinger Institute (organization) The Colossian Forum (organization) Crucial Conversations by Joseph Grenny (book) The Anatomy of Peace from The Arbinger Institute (book)

Discover all of the podcasts in our network, search for specific episodes, get the Optimal Living Daily workbook, and learn more at: OLDPodcast.com. Episode 3086: Chris of KeepThrifty shares practical, tested strategies for growing your income faster than inflation averaging 8% annually over 15 years by becoming a high-value team member. Learn how to lead with purpose, invest in your own development, support your team, and tackle the tough jobs no one else wants, all of which set you up for financial freedom. Read along with the original article(s) here: https://www.keepthrifty.com/earn-like-a-boss-spend-like-an-intern/ Quotes to ponder: "Decisions are easier, priorities are clearer, and everyone just seems to work together better." "You need to keep learning and growing." "Improving your team helps your company a lot and you even more." Episode references: Crucial Conversations: https://www.amazon.com/Crucial-Conversations-Talking-Stakes-Second/dp/0071771328 The Obstacle Is the Way: https://www.amazon.com/Obstacle-Way-Timeless-Turning-Triumph/dp/1591846358 Start with Why: https://www.amazon.com/Start-Why-Leaders-Inspire-Everyone/dp/1591846447 Learn more about your ad choices. Visit megaphone.fm/adchoices

Discover all of the podcasts in our network, search for specific episodes, get the Optimal Living Daily workbook, and learn more at: OLDPodcast.com. Episode 3086: Chris of KeepThrifty shares practical, tested strategies for growing your income faster than inflation averaging 8% annually over 15 years by becoming a high-value team member. Learn how to lead with purpose, invest in your own development, support your team, and tackle the tough jobs no one else wants, all of which set you up for financial freedom. Read along with the original article(s) here: https://www.keepthrifty.com/earn-like-a-boss-spend-like-an-intern/ Quotes to ponder: "Decisions are easier, priorities are clearer, and everyone just seems to work together better." "You need to keep learning and growing." "Improving your team helps your company a lot and you even more." Episode references: Crucial Conversations: https://www.amazon.com/Crucial-Conversations-Talking-Stakes-Second/dp/0071771328 The Obstacle Is the Way: https://www.amazon.com/Obstacle-Way-Timeless-Turning-Triumph/dp/1591846358 Start with Why: https://www.amazon.com/Start-Why-Leaders-Inspire-Everyone/dp/1591846447 Learn more about your ad choices. Visit megaphone.fm/adchoices

Are you experiencing project blindness? It happens to all of us over time, our project list doesn't give us the perspective we need. Fortunately, there's a way back! Listen to this episode, where Morten and Lars talk about: - Their own experience with project blindness - How you might spot your own project blindness - Their strategies for how to deal with it ..and much more! We hop that this helps you in your GTD journey and if it does, or if you have questions for us to pick up in the podcast, you can reach us at podcast@vitallearning.dk And as always, we'd love for you to follow or connect with us on LinkedIn! We always like to connect with GTD'ers from around the world, you can find the links to our YouTube profiles in the Links below. We have some really cool free webinars coming up, which we really want you to join

Discover all of the podcasts in our network, search for specific episodes, get the Optimal Living Daily workbook, and learn more at: OLDPodcast.com. Episode 3082: Seth Sinclair shares a powerful framework for negotiating with clarity, confidence, and empathy, helping you reach mutually beneficial outcomes without damaging trust or relationships. By focusing on curiosity, active listening, and honest communication, you'll walk away from difficult conversations feeling respected, and more likely to get what you want. Read along with the original article(s) here: https://michaelmehlberg.com/blog/2016/10/17/how-to-win-a-negotiation-without-destroying-relationships Quotes to ponder: "Curiosity diffuses conflict, lowers defenses, and opens the door to understanding." "Always seek to understand what the other person wants and why they want it." "Compromise isn't weakness, it's the recognition that both sides have value." Episode references: Crucial Conversations: https://www.amazon.com/Crucial-Conversations-Talking-Stakes-Second/dp/1469266822 Never Split the Difference: https://www.amazon.com/Never-Split-Difference-Negotiating-Depended/dp/0062407805 Getting to Yes: https://www.amazon.com/Getting-Yes-Negotiating-Agreement-Without/dp/0143118757 Learn more about your ad choices. Visit megaphone.fm/adchoices

Discover all of the podcasts in our network, search for specific episodes, get the Optimal Living Daily workbook, and learn more at: OLDPodcast.com. Episode 3082: Seth Sinclair shares a powerful framework for negotiating with clarity, confidence, and empathy, helping you reach mutually beneficial outcomes without damaging trust or relationships. By focusing on curiosity, active listening, and honest communication, you'll walk away from difficult conversations feeling respected, and more likely to get what you want. Read along with the original article(s) here: https://michaelmehlberg.com/blog/2016/10/17/how-to-win-a-negotiation-without-destroying-relationships Quotes to ponder: "Curiosity diffuses conflict, lowers defenses, and opens the door to understanding." "Always seek to understand what the other person wants and why they want it." "Compromise isn't weakness, it's the recognition that both sides have value." Episode references: Crucial Conversations: https://www.amazon.com/Crucial-Conversations-Talking-Stakes-Second/dp/1469266822 Never Split the Difference: https://www.amazon.com/Never-Split-Difference-Negotiating-Depended/dp/0062407805 Getting to Yes: https://www.amazon.com/Getting-Yes-Negotiating-Agreement-Without/dp/0143118757 Learn more about your ad choices. Visit megaphone.fm/adchoices

Discover all of the podcasts in our network, search for specific episodes, get the Optimal Living Daily workbook, and learn more at: OLDPodcast.com. Episode 3082: Seth Sinclair shares a powerful framework for negotiating with clarity, confidence, and empathy, helping you reach mutually beneficial outcomes without damaging trust or relationships. By focusing on curiosity, active listening, and honest communication, you'll walk away from difficult conversations feeling respected, and more likely to get what you want. Read along with the original article(s) here: https://michaelmehlberg.com/blog/2016/10/17/how-to-win-a-negotiation-without-destroying-relationships Quotes to ponder: "Curiosity diffuses conflict, lowers defenses, and opens the door to understanding." "Always seek to understand what the other person wants and why they want it." "Compromise isn't weakness, it's the recognition that both sides have value." Episode references: Crucial Conversations: https://www.amazon.com/Crucial-Conversations-Talking-Stakes-Second/dp/1469266822 Never Split the Difference: https://www.amazon.com/Never-Split-Difference-Negotiating-Depended/dp/0062407805 Getting to Yes: https://www.amazon.com/Getting-Yes-Negotiating-Agreement-Without/dp/0143118757 Learn more about your ad choices. Visit megaphone.fm/adchoices

"Tools for Talking When Stakes Are High"

Episode Overview-Spirit-anointed leadership influences greatly-Crucial conversations are essential-Jesus and Paul modeled them-Avoiding them harms everyone-Truth strengthens relationships-Effective conversations need preparationShow notes and resources

In this episode, we tackle a conversation we'd rather avoid—but know we must have. How can leaders create the conditions for constructive dialogue in divisive times? Do they take a stand based on their company's vision, values, and business needs, even if it alienates some? Or do they stay silent, wary of the risks in today's political climate? We don't claim to have “the” answer, but we do offer ideas on how to: • Prepare people for difficult conversations. • Take it slow—without turning it into an initiative or labeling it. • Act once you're grounded in what's real and what the company needs. • Foster a space for candid, honest dialogue. No neatly wrapped solutions here—just real talk. We think you'll enjoy it anyway. Come on in, grab a snack, and welcome!

Is it hard to get started doing your Weekly Review? We recently got a listener email asking just this question, so in this episode, Morten and Lars talk about our strategies from some different perspectives, including: - How to play on the same team as your brain - How to reflect to find out what your actual obstacles are - Practical tips on how to get started ..and much more! Thanks so much to Albert-Jan for the question and if YOU have a question, be sure to let us know at podcast@vitallearning.dk And as always, we'd love for you to follow or connect with us on LinkedIn! We always like to connect with GTD'ers from around the world, you can find the links to our YouTube profiles in the Links below. We have some really cool free webinars coming up, which we really want you to join

In this episode of the Leading in Dentistry Podcast, Dr. Wes Eggett reviews the TEACH leadership model, specifically regarding its importance in setting expectations and maintaining accountability within a dental team. He emphasizes addressing gaps between expectations and reality to understand why plans may not be working as envisioned. Dr. Eggett introduces the Six Sources of Influence framework from Crucial Learning, known for their work on Crucial Conversations, to help diagnose and influence team behavior effectively.Motivational and ability problems can be divided into personal, social, and structural areas. Dr. Eggett explains how to use this framework to diagnose issues and positively influence behaviors, using case acceptance in dental practices as an example. He provides detailed strategies for improving case acceptance by addressing personal motivation and ability, social motivation and ability, and structural motivation and ability, demonstrating how using multiple sources of influence can significantly enhance results. This practical approach aims to help dental leaders create a more effective and supportive environment for their teams.VitalSmarts Research on Six Sources of InfluenceMusic from #Uppbeat (free for Creators!): https://uppbeat.io/t/matrika/funk-style - License code: KUYOIZCBFCF1FOMP https://uppbeat.io/t/roo-walker/bolt - License code: RS1AU6Y5DGD5A3H8.

Any causal observer of modern society will notice that the ability to dialogue well is becoming almost extinct. Most people don't know how to have a conversation - let alone a difficult one - without it escalating into something hurtful. Knowing how to talk through something, especially when it's a sensitive or difficult subject, is key to healthy relationships and success as well as keeping your own personal sanity when others get defensive, offended, or combative. This episode will walk you through a crucial conversations crash course that will give you some dialogue skills that will help you navigate hard discussions with peace of mind and confidence. Visit and subscribe to my blog at: www.graceopens.blogspot.comTwitter: @opentograce2015Instagram: @opentogracealaskaParler: @OpentogracealaskaMeWe: Katherine SingerGrow: @graceopensyou

What do you do when things go wrong–when you're hurt, insulted, offended or let-down? How do you move forward without falling apart? This week, we're talking about the importance of handling conflict, and we're exploring the steps that lead to reconciliation. The Process: 1. Know your motive.2. Know your story.3. Share your motive.4. Share your story.5. Listen to their story.6. Own your part in the story.7. Ask for what you want.8. Take action.List adapted from: Crucial Conversations by Joseph Grenny, Kerry Patterson, Ron McMillan, Al Switzler and Emily Gregory ➡️

In this episode of Building the Billion Dollar Business, Ray Sclafani discusses the importance of intentional client reviews and presents a year-long playbook for financial advisors. He emphasizes the need for deeper conversations with clients beyond traditional investment management, covering topics such as tax strategies, legacy planning, budgeting, insurance, charitable giving, and dynamic financial planning. The episode highlights the significance of building trust and maintaining strong relationships with clients to ensure their financial success.Key Takeaways Intentionality in client interactions strengthens relationships.Legacy planning should evolve with clients' lives.Charitable giving aligns with clients' values and legacy goals.Building trust through consistent communication is vital.For more information click here to visit The ClientWise Blog.Find Ray and the ClientWise Team on the ClientWise website or LinkedIn | Twitter | Instagram | Facebook | YouTubeTo join one of the largest digital communities of financial advisors, visit exchange.clientwise.com.

In today's episode, Bob ‘n Joyce welcome Mark Carpenter, author and leadership consultant, to discuss his work helping leaders bring their full humanity to work. Mark's leadership premise is that there are leadership positions and there are leaders and that the two should not be confused. They may coexist together but too often they don't. Mark helps front line leaders and executives connect the dots between a healthy business and the way that they lead. In today's episode, you will discover: - What it means to lead like a person - Common mistakes in leadership development - Mark's three essential leadership skills - Actionable ideas for your business Come on in. Grab a snack. Welcome! About Mark Carpenter: Mark's passion is helping others achieve more of their potential, and uses his three decades of experience to provide perspective and guidance to others. He loves speaking, facilitating, coaching, consulting in communications, leadership development, motivation, change management, and storytelling as a leadership skill. His Master Storytelling program helps individuals and teams turn their real-life experiences into stories that teach, lead, sell, and inspire. Mark spent 10 years as an adjunct professor in communications, and often spoke at a wide variety of conferences for industries ranging from health care to manufacturing to project management to public relations and more. He is a master certified trainer for Crucial Learning courses: Crucial Conversations for Mastering Dialogue, Crucial Conversations for Accountability, Influencer, and Getting Things Done. https://www.linkedin.com/in/mark-carpenter-0b55221/

Karen Albritton talks with Booth about how anyone can network effectively using the basics of relationship and communications in business, whether it's in-person, online, or navigating where AI fits in. Her extensive career in executive leadership, board service, and speaking engagements powers her insights, which she shared at the Carolina Women's Collective summit in 2024.Find Karen on LinkedIn: Karen AlbrittonThe 2025 CWC membership: Learn more hereFind our events and more resources on the Carolina Women's Collective websiteThe Carolina Women's Collective Instagram: @carolinawomenscollectiveThis show is proudly produced by Rooster High Productions.

Today's episode is packed with tools you can use for better communication with the people you love. I'm talking about the tools mentioned in the best-selling book "Crucial Conversations" by Grenny, Patterson, McMillan, Switzler and Gregory. I highly recommend the whole book! The tools I'm touching on today are: 1.Learn to Look 2.Make it Safe 3.State My Path 4.Explore Others' Paths 5.Take Back Your Pen If you'd like to listen to some other episodes I've done on this topic, I have quick links for you: Communication with Teengaers Leading with Validation Talking Back  

How could you track team progress with a team of GTD'ers? In this episode, Morten interviews Jonas Langeteig to learn more about he does just that, including: - How Leroy Seafood uses The Leroy Way as their business system - How Jonas tracks the team OKR's (Objectives and Key Results) - How the team uses GTD to track their Next Actions ..and much more! Even though Viva Goals will be sunset, we hope that this episode helps you think about how you could use this approach with your team. And as always, we'd love for you to follow or connect with us on LinkedIn! We always like to connect with GTD'ers from around the world, you can find the links to our YouTube profiles in the Links below. We have some really cool free webinars coming up, which we really want you to join

In this episode, Molly takes listeners inside The Law Firm Admin Bootcamp + Academy™. She unravels the intricacies of creating robust 'House Rules of Engagement' within a law firm, a set of guidelines ensuring respectful, efficient workflow and collaboration. Molly also shares essential strategies for law firm success, such as embracing discomfort, having courageous conversations, and cultivating a team-centric approach.   Key Takeaways:   Embrace discomfort and have courageous, timely conversations to facilitate effective team functioning. Establish clear 'House Rules of Engagement' that foster respect, shared objectives, and accountability. Adopting a progress-not-perfection mindset helps maintain focus on small, impactful improvements. Encourage empowerment within a firm by promoting team leadership and reducing micromanagement. Promoting gratitude and transparency within the team cultivates a supportive and high-performing work environment.   Quote for the Show: "Every day, every week, we have a mindset of progress, not perfection. We adopt one small step at a time, intentionally." - Molly McGrath   Links: Website: https://hiringandempowering.com/ Facebook: https://www.facebook.com/hiringandempowering Instagram: https://www.instagram.com/hiringandempowering LinkedIn: https://www.linkedin.com/company/hiring&empoweringsolutions/ Law Firm Admin Bootcamp: https://www.lawfirmadminbootcamp.com/ Get Fix My Boss Book: https://amzn.to/3PCeEhk First Among Equals: How to Manage a Group of Professionals: https://www.amazon.com/First-Among-Equals-Manage-Professionals/dp/0743267583 The Five Dysfunctions of a Team: https://www.amazon.com/Five-Dysfunctions-Team-Leadership-Fable/dp/0787960756 Crucial Conversations: https://www.amazon.com/s?k=Crucial+Conversations&i=stripbooks-intl-ship&ref=nb_sb_noss   Ways to Tune In: Amazon Music - https://www.amazon.com/Hiring-and-Empowering-Solutions/dp/B08JJSLJ7N Apple Podcast - https://podcasts.apple.com/us/podcast/hiring-and-empowering-solutions/id1460184599 Spotify - https://open.spotify.com/show/3oIfsDDnEDDkcumTCygHDH Google Podcast - https://podcasts.google.com/feed/aHR0cDovL2ZlZWRzLmxpYnN5bi5jb20vMTc4MTM2L3Jzcw Stitcher - https://www.stitcher.com/show/hiring-and-empowering-solutions YouTube - https://youtu.be/wrbonsbrWko  

I've been thinking about some of the tensions leaders feel when trying to guide improvement among students and teachers.  In a recent interview with David Yeager, author of 10 to 25: The Science of Motivating Young People: A Groundbreaking Approach to Leading the Next Generation―And Making Your Own Life Easier, we discussed how good classroom […] The post MONDAY MATTERS with Jen Schwanke and Will Parker – Crucial Conversations vs. Super Star Phrasing appeared first on Principal Matters.

In this episode of Impossible Trade-Offs, Katie Harbath and Mike Rognlien discuss the evolution of corporate culture at Facebook, particularly focusing on race and gender bias training. They explore the significance of learning and development initiatives, the impact of recent changes at Meta, and the challenges of navigating political perspectives within the workplace. The conversation delves into the importance of DEI (Diversity, Equity, and Inclusion) programs and the role of unconscious bias training in fostering a more inclusive corporate environment. In this conversation, Mike Rognlien discusses the evolution and importance of unconscious bias training, the challenges of navigating ideological diversity within DEI efforts, and the need for curiosity and respect in discussions about diversity and inclusion. He emphasizes the significance of creating inclusive environments and the ongoing necessity of DEI work, even as corporate attitudes shift. The conversation highlights the importance of emotional intelligence and the need for organizations to adapt their training approaches to foster meaningful dialogue and understanding. Get full access to Anchor Change with Katie Harbath at anchorchange.substack.com/subscribe

In this episode, we dive into "Crucial Conversations" by Patterson, Grenny, McMillan, and Switzler, exploring essential techniques for handling high-stakes discussions in both professional and personal settings.Whether you're a team leader, product manager, or looking to improve your interpersonal skills, this episode offers practical strategies to transform challenging conversations into opportunities for growth and collaboration.Listen as we discuss:Creating safety in dialogueManaging emotions and storiesThe STATE method for persuasive speakingDecision-making processes in teamsReferences:Crucial Conversations: Tools for Talking When Stakes Are High by Kerry Patterson, Joseph Grenny, Ron McMillan, and Al SwitzlerThinking, Fast and Slow by Daniel KahnemanEmpathy: A Handbook for Revolution by Roman KrznaricThe Lean Startup by Eric RiesINSPIRED: How to Create Tech Products Customers Love by Marty Cagan#CrucialConversations #CommunicationSkills #LeadershipDevelopmentcrucial conversations, communication skills, leadership, team management, conflict resolution, emotional intelligence, decision making, agile, product management, workplace communication= = = = = = = = = = = =YouTube= = = = = = = = = = = =Subscribe on YouTube:https://www.youtube.com/channel/UC8XUSoJPxGPI8EtuUAHOb6g?sub_confirmation=1Applehttps://podcasts.apple.com/us/podcast/agile-podcast/id1568557596Spotifyhttps://open.spotify.com/show/362QvYORmtZRKAeTAE57v3Amazonhttps://music.amazon.com/podcasts/ee3506fc-38f2-46d1-a301-79681c55ed82/Agile-Podcast= = = = = = = = = = = =Toronto Is My Beat (Music Sample)By Whitewolf (Source: https://ccmixter.org/files/whitewolf225/60181)CC BY 4.0 DEED (https://creativecommons.org/licenses/by/4.0/deed.en)

Are you holding onto team members who are hindering your business's growth? In this episode of The Overlap Podcast, we tackle the challenge of identifying and managing C players—team members who consistently fall short of expectations despite their good intentions. How do you recognize them early? When is it time to intervene or let go? And how can these decisions shape your team culture and overall success? Packed with actionable advice, real-life examples, and leadership insights, this episode is your go-to guide for building a team that thrives. Don't let C players drag down your A players—learn how to make the tough calls with clarity and confidence. What You'll Learn: Clear traits of C players and how to identify them early. Why C players can negatively impact team dynamics and culture. Strategies for coaching underperforming team members to elevate their performance. When and how to make the tough call to let a team member go. Proactive measures to avoid hiring C players in the first place. Key Topics Discussed: Understanding C Players: Characteristics: Lack of consistent performance, motivation, or accountability. The difference between C players and outright con artists. Impact on Team Dynamics: How C players affect team morale and culture. Insights from Nick Saban on the importance of alignment among team members. Strategies for Improvement: The importance of clear communication and specific action plans. Creating opportunities for accountability and self-awareness. Making the Hard Call: How to transition C players out of your team with clarity and dignity. Ensuring tough conversations lead to positive outcomes for all parties. Proactive Hiring Tips: Key interview questions to identify potential C players. Using probationary periods to assess fit and performance. Show Resources: Recommended Tools: The EOS Framework (Get It, Want It, Capacity) for evaluating team members. Crucial Conversations by Patterson, Grenny, McMillan, and Switzler for guidance on hard conversations. Notable Quotes: "High performers hate mediocrity, and mediocrity hates high performers." – Nick Saban "To be unclear is to be unkind." "The only reason you hire someone is to produce an end result consistently and predictably." Conclusion: C players are one of the most challenging aspects of leadership, but they present an opportunity to refine your team and elevate your culture. By identifying underperformance, having clear conversations, and creating actionable plans, you can either guide them to success or help them transition to a better fit. Remember, holding onto C players too long isn't fair to them—or your A players. Take these strategies into your business today and watch your team thrive. Let us know your biggest takeaways and tag The Overlap Podcast!

Robert Finan: Why Agile Teams Need the Right Support, And How We Can Help Them Read the full Show Notes and search through the world's largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes. Robert shares a story about what happens when teams lack management support and the right environment to succeed. He emphasizes the importance of 1-on-1 conversations, addressing individual resistance, and focusing on what can be changed. Slowly building the right environment for our teams - Robert explains how - is how we help them succeed! Featured Book of the Week: Crucial Conversations by Joseph Grenny et al. Robert recommends Crucial Conversations, which offers practical tools for handling high-stakes conversations in both personal and professional contexts. As facilitators, Scrum Masters can use this book to address situations where team members feel threatened, fostering better communication and collaboration. [The Scrum Master Toolbox Podcast Recommends]

This is a free preview of a paid episode. To hear more, visit www.ktfpress.comIn this month's bonus episode, we talk all about why and how to have difficult conversations about important political subjects with people who disagree with you. We get into:- What are goals are in these kinds of conversations- Strategies for regulating our emotions and achieving those goals- The power dynamics to keep in mind when having these conversations- And afterward, our segment Which Tab Is Still Open?, diving into a fascinating conversation with Rev. William Barber about what Democrats could gain if they paid attention to poor votersYou can find the video of the portion of this episode that we recorded live at ktfpress.com.Mentioned in the episode- Disarming Leviathan by Caleb Campbell- The Deeply Formed Life by Rich Villodas- Emotionally Healthy Spirituality by Pete Scazzero- When Helping Hurts by Steve Corbett and Brian Fikkert- Difficult Conversations by Douglas Stone, Bruce Patton, and Shila Heen- Crucial Conversations by Kerry Patterson, Joseph Grenny, and Ron McMillan- John Blake's interview with Rev. William BarberCredits- Follow KTF Press on Facebook, Instagram, and Threads- Follow host Jonathan Walton on Facebook Instagram, and Threads.- Follow host Sy Hoekstra on Mastodon.- Our theme song is “Citizens” by Jon Guerra – listen to the whole song on Spotify.- Our podcast art is by Robyn Burgess – follow her and see her other work on Instagram.- Editing by Sy Hoekstra- Transcripts by Joyce Ambale and Sy Hoekstra.- Production by Sy Hoekstra and our incredible subscribersTranscriptIntroduction[An acoustic guitar softly plays six notes, the first three ascending and the last three descending – F#, B#, E, D#, B – with a keyboard pad playing the note B in the background. Both fade out as Jonathan Walton says “This is a KTF Press podcast.”]Sy Hoekstra: Hey everyone, it's Sy. Quick note before we start. Stay tuned after this recording of our conversation, which we did on Substack Live because we recorded our segment, Which Tab Is Still Open, separately due to some time constraints we had. Thanks so much for listening, and the episode officially starts now.Jonathan Walton: If your relationship is broken by what you think about trans rights, then I think we need to examine what kind of relationship you had in the first place, because I think our relationships have to be much more than our opinions about the latest political topic of the day.[The song “Citizens” by Jon Guerra fades in. Lyrics: “I need to know there is justice/ That it will roll in abundance/ And that you're building a city/ Where we arrive as immigrants/ And you call us citizens/ And you welcome us as children home.” The song fades out.]Jonathan Walton: Welcome to Shake the Dust, seeking… [long pause] Jesus, confronting injustice. I am Jonathan Walton [laughter], and we're live on Substack.Sy Hoekstra: Jonathan starts the live by forgetting our tagline [laughter].Jonathan Walton: It's true. It's true. So welcome to Shake the Dust. My name is Jonathan. We are seeking justice, confronting injustice. See, this is live. Live is hard. Go for it, Sy.Sy Hoekstra: [laughs].Jonathan Walton: Thank you for being here, Sy.Sy Hoekstra: Yeah, sure. I'm Sy Hoekstra, that's Jonathan Walton.Jonathan Walton: [laughs].Sy Hoekstra: We're doing this live, if you couldn't tell. This is a live recording of our podcast. We are gonna ease into it, and then we'll be good. Don't worry.Jonathan Walton: [laughs].Sy Hoekstra: We're doing this live as a recording, and then we will be releasing the audio and the video later to our paid subscribers. So if you're listening, welcome. Alright, we are gonna be talking today about a subject that comes to us from a listener that came in as a question on our finale episode, but it came in a couple hours too late, and I missed it before we started recording. But it was such an interesting question that we decided to make a whole episode out of it. So thank you to Ashley, our listener, who sent this in. We will be talking about basically, how to regulate yourself and actually strategies you can employ when having difficult conversations with people you disagree with on important subjects, the power dynamics and everything all around it, and literally just how to do it, which is actually kind of something that a lot of people have been asking us.Ashley comes at it from a really good angle that we'll be talking about too. So we'll get to all that in a moment. We will also be talking, as we usually do in our episodes, doing our segment, Which Tab Is Still Open, diving a little bit deeper into one of the recommendations from our newsletter. And this week, we will be talking about a really great interview with William Barber, the Reverend William Barber, and basically how poor people can but often don't affect elections because of the ways that the Republican and Democratic parties approach poor people. So we will get into all that in a second. I will apologize for my voice still sounding like I have a cold. It sounds like I have a cold because I have a cold, and [laughter] I have the eternal fall-winter, father of a two year old in daycare cold [laughs]. So bear with me, and I appreciate your patience. Before we get into all this, Jonathan Walton, go ahead.Jonathan Walton: Well, if you are listening live, thank you, thank you, thank you so much for tuning in, and I just wanna encourage you to become a paid subscriber of our Substack. If you do that, you get access to video and audio of this conversation afterwards, you also get bonus episodes and our entire archive of bonus episodes as well. Plus, when you become a monthly paid subscriber, you also get access to our monthly Zoom chats, and you'll be able to comment on our posts, communicate with us on a regular basis. And so that would be great. Plus, you'll be supporting everything that we can do to help Christians confront injustice and follow Jesus. And so that's particularly in the areas of political discipleship and education, as we try to leave behind the idols of the American church. And for everybody, if you do listen to this, please go to Apple Podcasts, Spotify, wherever you might listen, and give us a five-star rating. If you wanna give less than that, you can also but you can keep that to yourself.Sy Hoekstra: [laughs].Jonathan Walton: Thank you so much for your support and encouragement. We really appreciate it.Sy Hoekstra: Four stars and below, give us those ratings inside your head [laughter]. Also, if you have any questions and you are listening live, feel free to put them in the chat. We can answer those as we go. And alright, Jonathan, let's jump right into it.Jonathan Walton: Yeah.Sy Hoekstra: We got this question from Ashley. She comes at it from an interesting angle. I wanted to talk about the things that she doesn't wanna do, and then get into her questions. So she said, when she's talking about people that she disagrees with on important political or religious subjects, there's a couple of things that she did growing up. One of which was the only reason that you're engaging in these conversations as a conservative Evangelical, is to change people into you [laughs]. Is to win people over to your point of view and make them the same as you. That's your goal. Then she said she kind of grew up a little bit, went to college, became what she called it, an ungrounded liberal arts major [laughs] and started getting into what she described as the sort of millennial slash Gen Z cusp age that she is.Just it being cool to shut people down and just defeat them, destroy them in an argument. So she's just like, “I don't wanna be there just to make people into me. I don't wanna be there just to destroy people.” But she said now she finds herself in a position where most of the people around her largely agree with her on important subjects, and she just doesn't spend a lot of time around people who don't. So just kind of wants to know how to get into that, because she thinks it is important. She was saying some political organizers really convinced her that it is important to be doing that. And she just wants to know how you regulate yourself, how you go about it, and all that.What's the Goal When You're Having Difficult Disagreements on Important Subjects?Sy Hoekstra: And although that question was really interesting, and we're gonna jump into the actual strategies, I think Jonathan, the place to start is when you're having these conversations with someone, if you're not trying to cut them off, if you're not trying to turn them into you, and you're not trying to shut them down, what are you trying to do? What's the actual goal of what these conversations are? And for those of you who might be listening live or listening to us for the first time, this is Jonathan's wheelhouse [laughter]. This is right in what Jonathan does all the time. So Jonathan, go ahead, tell us what is the actual goal of these conversations?Jonathan Walton: Yes. So I wanna start off by saying that none of this is easy.Sy Hoekstra: For sure.Jonathan Walton: I'm giving you a cookie cutter, boxed up wonderful version of a cake that you don't… Like all the ingredients are in there, all you need to do is add water. And life is not like that.Sy Hoekstra: Yes.The Goal Should Be Connection, not Cutting off or ColonizingJonathan Walton: But if you're not trying to colonize someone or make them into you, and you're not trying to cut someone off just because they disagree with you, or you're not trying to cancel them, shut them down, hold them accountable in a way that leaves them feeling like a puddle of ignorance in front of you, then what you're actually trying to do is connect with them. And so I think that God made us to be in relationship with other people, and being in relationship with other people means that we're able to sit before them, to see and be seen, without trying to consume or control the other person. It's impossible to connect with someone that you're trying to control. It's impossible to connect with someone, to love someone that you're trying to consume, like to be enmeshed with and turn into yourself.And so I think one of the ways that we, what we're actually trying to do, instead of colonizing someone, instead of consuming someone, instead of controlling someone, is to connect with them. And so the foundational question that we need to ask ourselves when we're in conversations with someone who we disagree with is, “What do we want from the relationship?” So, yeah, we want to connect. And then we ask ourselves the deeper questions, hey, Ashley, [laughter] a deeper question of, “What kind of connection do I want with this person?” So for example, I know a couple. They voted differently in the election.Sy Hoekstra: [laughs] Than each other, or than you?Jonathan Walton: Yeah. Than each other.Sy Hoekstra: Okay.Jonathan Walton: I don't know if how I voted will even come up, because that wasn't the premise of the conversation.Sy Hoekstra: Yeah.Jonathan Walton: But this couple, their actual argument is not about like you voted for Trump and you wanted him not to vote for him. The actual thing is, how do we love each other amidst a disagreement? Because they don't know how to hold the reality that I believe something different from you and we can still remain connected. The only option they have is to consume the other person or calling them out, “You need to think like me.” Or be consumed, “I need to think like you.” Or, “Do we need to get a divorce?” Like, no. It is possible to remain connected to someone while being in disagreement, even vehement disagreement. I think what we actually need to agree on is, how do we wanna be connected? I think that's the foundational question.Connection Versus ConversionSy Hoekstra: Yeah. I like that a lot. It's funny, when we were talking about this, this did not… I don't do emotional health and relationship discipleship and all that kind of thing that Jonathan does all the time. And your answer did not immediately occur to me [laughs]. I was thinking about Ashley's question, and I was like, “Wait a minute, what is the goal? I don't even know.” Anyways, I think the framework of connection is super, super helpful, and I appreciate you laying it out for us. And it's helpful for a couple of reasons. One is, it roots us in actual relationships, meaning your real life circumstances are what's guiding you. Your goals in your relationships is what is guiding you in how you approach the question of how you have these conversations.Jonathan Walton: Yeah.Sy Hoekstra: And then it's something that is sort of an antidote to that evangelical tendency to try to convert everyone, like you were talking about.Jonathan Walton: Yes.Sy Hoekstra: Meaning, it's like, if you have a separate goal, then you can leave those other goals behind. But those other goals, if you don't have a new goal, those goals always stick. How you were raised is not going to change or move or be as prominent in your mind if you're not replacing it with something else.Jonathan Walton: Yeah, yeah.Sy Hoekstra: It's something that you can focus on, that you can actually do. Meaning you can make as much of an effort as you can to connect with someone, and they might not work, but you know that you did everything that you could, as opposed to trying to change someone. If your goal is changing people or defeating people, that never works. It very rarely works. And this is a weird thing that a lot of, I've realized growing up in evangelical churches, you couldn't face this directly, the fact that the overwhelming attempts that you made to evangelize someone didn't work [laughs].Jonathan Walton: Yeah. Right.Sy Hoekstra: That was just a reality that you had to ignore. The vast majority of the people that you tried, they ignored you and walked on their way. And you couldn't just stop and go like, “Maybe the thing that I'm offering them is actually not all that attractive [laughs]. Maybe the church or the community or whatever, is getting in the way of…” That stuff you couldn't face. You had to believe that you had the best way, and you had to change people, or you had to shut them down. You had to shut down your opponents if you were talking about, atheists or whatever. And that stuff, it leads to constant anxiety, because you don't control the outcome, but you want to.You feel like you have to control the outcome, but you do not control the outcome. And when it comes to connection, again, you don't control the outcome, but the goal is that you attempt, you do everything that's in your power to attempt to reach your goal of connection with this person.Jonathan Walton: Right.Sy Hoekstra: And then it also filters out the people that you don't need to have a connection with [laughter].Jonathan Walton: Yeah.Sy Hoekstra: You don't have to respond to trolls. You know what I'm saying? You don't have to convert everyone. Because you're not trying to do all those things, it takes a lot of pressure off you. But I'm sorry, you were trying to say something. Go ahead.Jonathan Walton: Well, no, I think just to give some other resources, I'm pulling from Disarming Leviathan by Caleb Campbell. I'm pulling from Deeply Formed Life by Rich Villodas. I'm pulling from Emotionally Healthy Spirituality by Pete Scazzero. I'm pulling from Difficult Conversations. There's like, Crucial Conversations and Difficult Conversations and I get them mixed up.Sy Hoekstra: [laughs].Jonathan Walton: And also I'm pulling from When Helping Hurts. Because, oftentimes too, When Helping Hurts, I think it's really good, because we can start out with really good intentions, with trying to do something, quote- unquote, good for someone, when I think in reality what Sy was saying is true. We can only control what we desire, how we communicate that desire, and then pursuit of that desire.There is Vulnerability in Pursuing Connection as a GoalJonathan Walton: And then the other person actually gets to respond to that. And what's difficult about being vulnerable in connecting is that if you're trying to convert someone or control someone or colonize someone, they are rejecting a message or an idea. Or is it whereas if you are trying to connect with someone, you could feel rejected.And I think it's easier to try and persuade someone, or convince someone of an idea, rather than it is to connect with you as a person. I've been rejected by people, not just romantically [laughter].Sy Hoekstra: That too, though.Jonathan Walton: And it hurts. That as well. It's true. Tears.Sy Hoekstra: Sorry [laughter].Jonathan Walton: But one of the things is… No, it's cool. It's alright. Things worked out, praise God. But I think there's a vulnerability in, let's say I'm having a conversation with someone and they say, “Hey, Jonathan, I don't actually believe that police reform should happen. I think it's a few bad apples.” I have a few ways to go in that conversation. I could say, “Hey. Have you seen these statistics from this magazine and these FBI reports?” And go down deep into why Memphis is rejecting federal oversight. I could do that. Or I could say, “Oh, I feel afraid when you say that, because the results of that are, I'm afraid to walk outside my house because there aren't people actively pushing for reforms in the police department that occupies my neighborhood.”And that is vulnerability, because they could then invalidate my fears with their response, or whatever the thing is, but I think that that's the costly work of following Jesus in those moments.You Don't Need to Have Conversations with People Whose Goals Are Not ConnectionSy Hoekstra: Yeah. And just one more note on the goal, because we're starting to get into how these conversations actually work. But I did just wanna say one more thing about the overall goal of connection first before we move into that, just because I think this one is important. Especially for people who do ministry work of some kind, or talk about the kind of things that we talk about publicly, is if your goal is connection and the other person's goal is not connection, that's another reason that you don't have to talk to them [laughs]. Meaning, here's what I'm talking about here. I've seen you, Jonathan, in situations with people who do the kind of classic Christian thing when they disagree with something you're saying in public. They come to you and they say, “Hey, I've heard you talking about, let's say, police brutality. And I have some thoughts, I was wondering if we could just talk about it. Could we set up some time to have a Zoom?”And I've seen you go like, say to this person in not so many words basically, “I don't actually think that your goal is to have a conversation right now. I think you're upset with what I'm saying and you want to try and change me. Is that correct?”Jonathan Walton: Yeah [laughs].Sy Hoekstra: You just said that to them, and not rudely. You put it in kind words, but you're just like, “Am I right in thinking that that's really what you want here?” And if they can't say no, then you will say, “Okay, I'm sorry. I don't really think I have time for this,” [laughs].Jonathan Walton: Right.Sy Hoekstra: And move on. Which is something that I don't think a lot of ministers feel the need to do. But if someone is cutting off the possibility of connection from the jump, and all they're saying is, “I want to change you,” or they're refusing to not say that all they want is to change you, [laughs] you don't have to talk to them. You have no responsibility to talk to that person because you don't have a responsibility to get into an argument with anyone. Even as a pastor. Your responsibility is to shepherd people and to lead people, and if our conversation is just going to be an argument, you don't have to talk to them. You may still want to, everything I say is subject to your personal relationships with people and your individual circumstances, but that's an option, and I want more people to know that [laughs], because I think a lot of people spend a lot of time trying to just win arguments when they don't need to be having them.Winning Arguments Is Not What Leads to RepentanceJonathan Walton: Yeah. And also too, I think we've misidentified what the fruit of a won argument is.Sy Hoekstra: Yeah.Jonathan Walton: So for example, if I preach a sermon, or I have a conversation with a small group of people and I give a call to faith, and someone decides to follow Jesus, I did not win an argument. They're not saying I have the best ideas, or I presented things in a really compelling way, none of that is happening. What's happening is the Holy Spirit is working within them for them to respond in some way. It's the kindness of God that leads to repentance. The Gospel is the power and transformation. I can't say, “You know what? What I drew on that napkin, or what I put in that card, when the PowerPoint slide opened and everybody went, ooh,” like, no. That was not the power. It is the power of God that draws people nigh into himself.Sy Hoekstra: Nigh unto himself [laughs].Jonathan Walton: Yes. KJV baby. KJV [laughter].How Do We Achieve Connection in Difficult Conversations?Sy Hoekstra: So let's get into then the actual strategies and kind of the meat of the question.Jonathan Walton: Yeah.Sy Hoekstra: That's it. Let's get into, how do you regulate yourself and what do you actually do to achieve the goal of connection?We Have to Know Ourselves to Connect with OthersJonathan Walton: Yeah, so I think the first thing is that we can't know other people unless we know ourselves. So for example, if… let's say I was having a conversation over the weekend with someone, and they said to me, “Well, I can't believe they would think that way.” And then I said, “Well, if I were in your situation, I would be pretty angry at that response. Are you upset? Do you feel angry?” I have to know, and be willing to name that I would be angry. I have to know, and be willing to imagine, like how to empathize. Like I'm listening to them, then I wanna empathize with how they're feeling, and then ask them, “Does that resonate with you?” To build some sort of emotional connection so that we stay grounded in them as an individual and not stepping up to the argument. Like “Oh, yeah. Absolutely, what they did was wrong.”I don't wanna participate in condemning other people either. I wanna connect with this person. We could commiserate around what happened, but I think we should prioritize what is happening for the person right in front of me, not just rehashing what happened to them. You know what I mean? Like figure out what's going on. So I think we have to know ourselves to be able to know other people, which includes that emotional awareness and intelligence. And then I think after that, we should affirm what's true about that person. And then, if we've done that, then be able to ask some questions or share our own perspective.Sy Hoekstra: Or what's true about what they're saying.Jonathan Walton: Yes, what's true about what they're saying, yeah. And then be able to lean in there. And if there is an opportunity and the person desires to hear what you think about it, then that's great, but I guarantee you, they will not wanna hear about what you're saying if you don't connect with them first. And so creating or building a foundation of trust that you're not trying to just convert them or consume them or colonize them, but you are trying to connect requires that first part. So slowing down, then knowing how we feel, and then being able to connect around that level is a great place to start.Connect with Whatever Is True in What the Other Person Is SayingSy Hoekstra: Can you tell us what finding what's true and what someone is saying and then affirming that value, what does that actually sound like?Jonathan Walton: Yes, absolutely. So let's go to a different script. There was a woman that had a conversation with me and was very upset that Black people could vote for Trump. This was a racially assigned White woman saying these things. And she was, I mean, raising her voice very loud, and so I said my goal… I did actually speak over her. I said, “So my goal in this conversation is for us as a group to remain connected and aware of each other and ourselves. What is your goal in what you're saying?” And I think that kind of threw cold water in her face because she didn't know what to do with that. And so she slowed down, then she said, “Well, I don't know. I haven't processed anything,” that was kind of what she blurted out.Sy Hoekstra: Yeah. I knew that, actually [laughter].Jonathan Walton: Yeah. And I said, “It's great that like you need… this is a space to process.” I said, “What I would love for you to do is to slow down and tell us what you want, because I don't think you want me to be angry, and that's actually how I'm feeling right now. Was that your goal, was for me to feel angry and disconnected from you?” And she goes, “Well, you shouldn't be mad at me.” I said, “I can own my feelings. I didn't say you made me angry. I said my feeling in what you're saying is anger. Is that your intention? Is that what you're trying to foster? Because I would actually like to have my emotional response match your intent.” And it was not an easy conversation, but she did say after about 15 minutes of this kind of back and forth, she said, “I wanted to just close my computer,” is what she said, “But I didn't.” And then I said, “I'm so glad you chose to stay.”Sy Hoekstra: Yeah.Jonathan Walton: “I'm so glad you chose to remain in our group. And to affirm again, you are valuable here, we desire your contribution and things like that.”Sy Hoekstra: And you were specifically in like a cohort that you were leading.Jonathan Walton: And I think it is hard to move towards someone who… Yeah, I was leading. I was leading. And everybody else was silent. They were not saying anything, but I had follow up conversations with one person after that, who said they were very grateful that I did that, because they were like, “I didn't know that you could be patient like that with someone so animated.” They were like, “I don't understand how you were calm in that situation.” I said, “Well, I was calm because I knew who I was. I was facilitating the conversation. I was leading the dialogue.” And I said, “When I'm with my mom,” not my mom, my mom passed away. “But if I was with my dad or my brothers in that conversation, I would have to do the same thing, but it will require more work because of the emotional history that's there. This history of my family and stuff under the bridge.”So each relationship is gonna bring with it its own porcupine quills, if you will, but that doesn't mean our steps change. I think our goal is to love our neighbor as ourselves. And if we don't know ourselves, we can't love our neighbors. So in the way that we would want patience and want grace and want respect, I think we need to extend that as best as we possibly can by trying to build a connection.Sy Hoekstra: And if you're talking about, I think that's really good for a discipleship situation. Anybody who disciples people, I hope you just learned something from that story [laughs]. But if you're having, by the way, Jonathan, I've noticed as we're talking, there's a very long delay. So I apologize.Jonathan Walton: No worries.Sy Hoekstra: I just interrupted you with something that was related to something you said like three sentences later, I'm sorry [laughs].Jonathan Walton: You're all good [laughs].Sy Hoekstra: So I think when it comes to a political issue, if you're talking to someone who's saying something that you find very hurtful or very upsetting or whatever, which is where I think a lot of these questions come up for people. For a lot of people it's, “How do I talk to a Trump supporter?” That's kind of the question.Jonathan Walton: Yeah.Sy Hoekstra: And then, like Jonathan said, it's going to be very hard. It's going to depend on your relationship with that person. And this work can be hard. It's very hard to get people to talk about their emotions, but that's what we need to do when somebody's talking… if they're being very anti-immigrant. You need to find a way into how they're communicating and what they're saying as angry as they are, whatever. An underlying thing might be, “I feel insecure about the economy of our country, I feel insecure about my job. I feel like I'm not gonna be able to provide because somebody's gonna undercut me in wages or whatever.” All that stuff. And the way to connect with that person is to say, “That makes sense, that feeling. And if I felt that that was happening to me, I would also be insecure.”Maybe it is also happening to you, you know what I mean? You have to just find a way into that feeling, and then say, “But the way that I feel secure is X, Y and Z, about…” If you want to talk about solidarity and lifting everyone up actually makes all of us more secure. You can get into the nitty gritty of immigration and economics, if you know that stuff, and say [laughs], “Actually, in general, immigrants really help us economically. And so I actually feel more secure. I know that immigrants commit crime at lower rates than citizens. And I trust the numbers that say that, and that comes from police departments. We can go look at your police department stats. So immigrants coming in actually lowers crime. I know that's a shock, but. So I feel more secure.” All that kind of like, you try and find a way to connect on the emotion and speak in a… What I'm doing right now is summarizing and being slightly glib, but [laughs] I think that's the best you can do.People You Connect with May Not Change, or Take a Long Time to ChangeSy Hoekstra: And I know to some people, if you have a really obstinate person that feels hopeless and impossible, and I think what we're saying is you give it your best shot, and if it doesn't work, it doesn't work. And there's nothing you can do about it not working. And it might also be something, by the way, where you talk to them now and that's the beginning of a 10-year process of them changing.Jonathan Walton: Right.Sy Hoekstra: You don't know. This is why I said that stuff's out of your hands, is what I mean. So that's where we need to find our own internal piece about it. And then, I don't know, there's a number of other thoughts I have about what you have to do to prepare for all that, like the prep work that goes into it. But do you have other thoughts about that, Jonathan?Jonathan Walton: Well, I mean, I think just all of what you said is true, and I just wanna lean into what you said about, you cannot rush the process of that relationship. Because if your relationship is broken by what you think about trans rights, then I think we need to examine what kind of relationship you had in the first place. Because I think our relationships have to be much more than our opinions about the latest political topic of the day. We've got to be able to have conversations with people that are deeper and contain the multitudes that a person holds, as opposed to the latest tweet or share that they had.Sy Hoekstra: [laughs].Jonathan Walton: We're talking with people, we're not talking with a minimally viable product that's before us like, “Do I want this or not in my life?” And so I think even in the, let's take the example, like Caleb Campbell did a great example of this immigration. If someone actually believed that they were going to be invaded, I'm making quotes with my fingers, but invaded and they're gonna lose their job and they're gonna lose their emotional and spiritual and social security, not Social Security like the actual entitlement program, but social security like their feeling of social safety, that is objectively terrifying. If that is the narrative, then we can actually connect with people around why they're afraid.And if we connect with them why they're afraid, not convince them why they shouldn't be scared, then you actually have the opportunity to share with them why they may not need to be afraid. Because, as Sy said, immigrants crime actually goes down. Immigrants actually pay billions of dollars in taxes. Immigrants actually start businesses at a higher rate than our native population. All those things, but we can't get there unless we're connected. We cannot correct people without connecting with them. So, yeah.Getting Good at Connection Takes PracticeSy Hoekstra: Yeah. I think this takes a ton of practice.Jonathan Walton: Yes.Sy Hoekstra: You will be bad at it at first, and that's [laughter]… So I think another part of it is you have to know why it's important to you. That's another thing, and that's a personal thing. But you have to understand why connection with someone whose political beliefs or whatever you find kind of abhorrent [laughs] is something that is important to you, that work has to be done on your own and ahead of time.Jonathan Walton: Yeah.Sy Hoekstra: You also have to take into account… sorry. You'll just get better at it over time. So meaning it, I'd say it's only like in the last few years that I've really been able to participate in extremely difficult conversations about politics or whatever, and just be okay [laughter], no matter what the consequence of it is. And sometimes that's still not true, depending on the relationship I have with the person, but I don't know. You've got to remember that people… actually, at the beginning I remember I told you she talked about, as a young person or as millennials and Gen Z wanting to shut people down. And I actually don't think that's a generational thing. I think that's just a young people thing.I think when I was 22 I thought it was awesome to shut people down [laughs]. And I think all the most recent, this is something I know from justice advocacy work, but all the recent neurology science basically tells us you don't have an adult brain until you're like 25 [laughter]. You don't have your impulse control, you know what I mean? It's just hard.Jonathan Walton: Yeah.Sy Hoekstra: And it just takes time to retrain yourself to do something, It can take years. So fear not, is what I'm saying, if you think you're bad at this.Being Aware of How Much You Know about a SubjectSy Hoekstra: And then I think something that's kind of deceptively emotional is the things that don't seem emotional, like knowing your facts and being able to bow out of conversations when you don't know your facts [laughs].Jonathan Walton: Right.Sy Hoekstra: Like if you have a feeling that something's wrong, but somebody's saying something wrong, or bigoted, or whatever, but you don't have the information, A, it's gonna make you much more comfortable if you do have the information, if you've read up on it, if you know the subjects. Because you find as you dig deeper into different political issues and hot button topics, there really are only so many opinions that people have, and they're usually based on relatively shallow understandings of information. So you can know a lot of the arguments ahead of time. You can know a lot of the important facts ahead of time. You've just kind of got to pay attention and that's something that happens over time.And then if you don't know that stuff, and you try and engage anyway just based on instinct, you're gonna have a lot of times where you say stuff that you regret later [laughs].Jonathan Walton: Yes. Yes.Sy Hoekstra: You're gonna have a lot of times where you maybe even make up something just because you wanna be right and you wanna win.Jonathan Walton: Yes, you wanna win.Sy Hoekstra: And then bowing out and letting someone believe their terrible thing without you fighting against it, sometimes that can be really hard, but that's an emotional issue, that's something about you being…Jonathan Walton: Right. That's a feeling. Yeah.Sy Hoekstra: Yeah. It's always gonna be feelings, and that's why you got to have your goals clear, and whenever you can, know your stuff.Jonathan Walton: Yeah. Adam just said something, really quick. He said, “I've literally had notification of high heart rate from my Apple watch during such conversations.”Sy Hoekstra: [laughs] Yes.Jonathan Walton: And being able to have conversations without a high heart rate notification is becoming more normal.Sy Hoekstra: Yes. Good.Jonathan Walton: Yes, that has happened to me so many times. And it's true. It's fewer, it's less than what it was before that.Sy Hoekstra: That's so funny. I don't have a smart watch, so that's never happened to me, but that's so funny. And I'm glad that it's improving for both of you [laughs].Jonathan Walton: Yeah. And it's a way to track if your spiritual formation's actually forming you [laughter].Sy Hoekstra: True.Engaging in Hard Conversations with Connection as a Goal is ExhaustingSy Hoekstra: So one more thing though is, this is exhausting.Jonathan Walton: Yes.Sy Hoekstra: One of the reasons it's exhausting is not just because the whole thing is hard, but the issue is no one's ever gonna come to you, again, I guess, unless you're a pastor, and say, “Hey, next Wednesday at 4:00 pm I wanna talk to you about immigration.”Jonathan Walton: Right [laughs].Sy Hoekstra: They're going to come to you, you're gonna be having a dinner, and there's gonna be a completely random out of nowhere comment that you do not expect coming and your instinct may be in that moment to get angry or to just let it pass because you don't wanna deal with right now or whatever. And all that you have to take that into account. Again, over time it'll get easier to respond to random acts of racist bigotry, whatever. You know what I mean?Jonathan Walton: [laughs].Sy Hoekstra: But it is something that's hard to do for anyone, and so you need to take the exhaustion of constantly being on alert into account when you think about, how do I wanna connect with this person? Because if it's someone where you have to be on alert the whole time and ready to go at any moment [laughs], that's difficult. And that's somebody that you might need to hang out with less or whatever.Jonathan Walton: Yes. Yes.Sy Hoekstra: You have to make those decisions for yourself. And so I'm just saying, be willing to take that into account. Be alert to that way that you can become exhausted. Because, again, if you're really tired and you just have a snap reaction, you can say stuff you regret later.Jonathan Walton: Yes. Yes.Sy Hoekstra: Alright, Jonathan. Do you have… Yeah, you have thoughts. Go ahead and then we'll get to...Jonathan Walton: No, I was gonna say, off all of that, I think is mitigated by asking myself, “What kind of connection do I want with this person?”Sy Hoekstra: Yeah.Jonathan Walton: And all of us have relationships that are not as healthy as we'd like them to be. And if my goal is not to convert someone or I don't feel this like abnormal, huge weight of this person's salvation, because that's not my responsibility, then I can say, “You know what? I just can't be with that person right now. I just can't do that.” And be able to enter into that in a healthier way, and it'll be a more loving thing.The Power Dynamics of Difficult ConversationsSy Hoekstra: Yeah, absolutely. Let's just get into, I think that's a lot of the meat of it, but let's talk about just some of the power dynamics and other things that are going on during these conversations. Jonathan, I'm happy to start if you want, but you can go ahead if you have some things you wanna flag for people.Jonathan Walton: Well, I think if we're not thinking about power dynamics then we're missing what's actually happening. So when men to women, able-bodied to disable-bodied, rich to poor, educated to uneducated. All of these things are playing all the time. So somebody's like, “Oh, you're playing the race card, or you're being ageist,” that's just the table. It's not a card. That's just the society we live in. We live in a segregated, stratified society. And so to be able to be aware of that, I think respects whether you are in the ecosystem or whether you've been lifted up by the ecosystem because of the hierarchies that we live in. I think that's just something we have to take into account of where we are and where the person that we are engaging with is or is perceived to be, then that can be a gift, just in the conversation. Yeah.Sy Hoekstra: So that's sort of like keeping in mind whether you're talking to someone who's basically [laughs] above or below you on different hierarchies, which is gonna be important. Like, if you're talking, if I as a White person am talking to a Black person about race, I have to understand the dynamics. For me, at least, what I'm thinking about is I have to be personally familiar with the stuff that Black people hear all the time [laughs], and how it is often heard, and that sort of thing. Not because I need to apply a monolithic understanding of race conversations to any individual, but just to know that that individual is probably going to hear something I say this way, or feel this way about something.Jonathan Walton: Yes.Sy Hoekstra: I'm sorry about the sirens in my background. I live in Manhattan [laughter]. So I think that's one thing. But then the other way is I as a disabled person, if I'm trying to talk to an able-bodied person about disability stuff, I just need to take into account how much more tiring that's going to be, and the work that I may have to do after the conversation to process whatever terribly insulting thing was said to me [laughter].Jonathan Walton: Right.Sy Hoekstra: And I do that all the time. That's something I have to do when I get home from dropping my daughter off at daycare. It just depends on what happened on the way there, or whatever. Another thing is that the, a person you're talking to can always walk away [laughs].Jonathan Walton: Yeah.Sy Hoekstra: Nobody needs to be in this conversation, and that you need to be able to accept that. You need to be able to let people go the way that Jesus did when they rejected his teachings. Because if you don't do that and [laughs] you try and force them into conversations with you, again, that's what we're trying to avoid doing, is panicking about the results and trying to make somebody like you because you think the world needs to be the way that you are. That's the colonialist mindset [laughs].Jonathan Walton: Yes [laughs].Sy Hoekstra: And then I think one other thing for me is how the person… this is back on the hierarchy thing. How what somebody else is saying is affecting other people around you, or the other person that that person has to interact with. Meaning the person that you're trying to connect with might be someone, like not the person you're talking to. It might be somebody who's sitting next to you, it might be somebody who's not there.Jonathan Walton: Yes.Sy Hoekstra: So that's just the other thing to keep in mind, because you might be trying to show somebody else that they have support, that's a huge thing. That's the person who you have a conversation with after your cohort call that you were talking about earlier. And it might be just like, if I'm talking to another White person and I know, actually doesn't matter if I know them or not, but if I'm talking about connection, if I know people of color who have to talk to this person and they're saying something that I think I can head off or correct in some way, then I should do that. And I should keep in mind my connection with that White person, but I've also top of mind it's gonna be the connection that I have with people of color who interact with that person too.Okay, those are my thoughts on that big question. Jonathan, do we have anything else to say about these conversations before we move to Which Tab Is Still Open?Jonathan Walton: [laughs] Well, I don't have anything more to say about that conversation. I do have two problems that our live audience will get to engage with.Sy Hoekstra: [laughs].Jonathan Walton: One is that I need to get… it's one o'clock.Sy Hoekstra: Yeah.Jonathan Walton: And so I have a time stop.Sy Hoekstra: Right now?Jonathan Walton: Yeah. And my phone is also telling me, yeah, because I was thinking, I didn't know we're gonna talk past one o'clock, but…Sy Hoekstra: [laughter] Well, we started like 12:15 so.Jonathan Walton: We did. We did, we did. And then my phone as we entered into this conversation is on the red.Sy Hoekstra: Is about to die. Alright, cool. So then I think what we'll do, Jonathan, is we'll record the Which Tab Is Still Open separately, and just add that to the bonus episode.Jonathan Walton: Absolutely.Sy Hoekstra: So again, everybody, if you wanna hear the recordings of this afterwards, and now I guess the extended version of this episode, become a paid subscriber at KTFPress.com, or just on, you're on Substack right now if you're listening to us. Become a paid subscriber, that would be amazing. If you wanna get our newsletter that's actually free, you can follow us on the free list and get us that way. Thank you so much for joining us today, we really appreciate it. Give us a five-star review on Apple or Spotify and we will see you next month. We do these once a month now that we're in the off season. And our theme song is “Citizens”, by Jon Guerra. Our podcast art is by Robyn Burgess. Joyce Ambale does the transcripts. I'm doing the editing right now and the production of this show, along with our paid subscribers. Thank you all so much for joining us, and we will hopefully see you next month or on the paid list.Jonathan Walton: Yep, bye.Sy: Bye.[the intro piano music from “Citizens” by Jon Guerra plays briefly and then fades out.]Which Tab Is Still Open?: Rev. William Barber and Poor VotersSy Hoekstra: And now this is the separate recording of Which Tab Is Still Open. We're gonna dive a little bit deeper into one of the articles from the newsletter that Jonathan brought up recently. Jonathan, why don't you tell us about the article, and we'll get into a little discussion about it.Jonathan Walton: Yes. So our good friend, John Blake, award winning journalists and former guest on this podcast interviewed Reverend Dr William Barber on his thoughts after the election. It was one of the most interesting things I read post-election, because Dr Barber has a perspective most politicians and pundits just don't. He takes a perspective of poor people seriously, like Jesus [laughter]. And so one of the things he argues was that about 30 million poor people who are eligible voters usually don't vote because neither party is addressing the issues that are important to them, like minimum wage, affordable health care, strengthening unions, etc.There was talk about strengthening unions, but not in the ways that communicate about the needs and priorities of low wage and poor workers. Republicans mostly blame poor people for their poverty, that is a consistent thing over the last 60 years. And Democrats ignore them altogether because they see them not as a viable voting block to mobilize, we should get middle class voters, which is not the same as the working poor. Barber has a history of successfully organizing multiracial coalitions of poor working class people in North Carolina to make real difference in elections. So it's not just a theoretical thing, like you can actually win elections by doing what MLK did, which Barber is in the tradition of you can have a multicultural coalition of impoverished or economically impoverished, marginalized people in the United States and actually have and hold power in the country.So even as Kamala Harris lost in November in North Carolina, voters elected a Democratic Governor and Attorney General and got rid of the veto-proof majority in the state legislature, even with all of the nonsensical gerrymandering that exist there. So Sy, what are your thoughts on all this?Sy Hoekstra: Yeah. I'm very happy that somebody in the mainstream news is actually talking about this [laughs]. That's one thing. I just haven't heard... This is one of those things where if somebody, if the Democrats got this right, they could win a lot more. I don't know how much more, Reverend Barber is very optimistic about it. I haven't dug into the numbers the way that he has as a political organizer, but he basically says if you swing like 10 percent of the poor vote in any direction in many states, and you could change a whole lot of stuff.Jonathan Walton: Yeah.Sy Hoekstra: I mean, you can read the article for his exact arguments. But it is definitely true that we don't address poor voters any real way, like we get stuck on, I've talked about this before, the bias toward, quote- unquote, real America, which sort of amounts to working and middle class White people and really does not address actually impoverished people. And the average, Reverend Barber is very sensitive to this, which I think is why he's effective, is the average welfare recipient in the United States today is still White. That hasn't changed. Welfare recipients are disproportionately Black and Brown. But the demographics of this country are such that you can be disproportionately high as a racial minority, but White people are still gonna be the majority of the welfare recipients.Jonathan Walton: Right.Sy Hoekstra: And the potential interest alignment between those groups has always been intentionally broken up by elites in this country. And the thing that this raises for me is our constant, throughout our whole history, our belief that basically, poor people's opinions don't matter, that poor people's interests don't matter, and maybe poor people shouldn't even be voting in the first place. We had to have a movement in this country for universal White male suffrage [laughs] in the first few decades of this country, that was a fight. And the reason was they did not want you voting originally, if you didn't own property. And the belief behind that was, if you don't have property, then you don't have a stake in society. You don't have a sufficient stake in society to, I don't know, uphold the responsibility of voting.And in a lot of different ways that bias or that bigotry, frankly, has shot through a lot of different ways that we think about economics and politics. And just the idea like, it does not make sense to start with. If anything, the people with the most stake in how the government treats them are the people with the least power, with the with the way that society is run, are going to be the people who suffer the most when society is run poorly [laughs]. And the people who have the most independent wealth and power, meaning they can, regardless of what the government is doing, they're going to be generally alright, because they are wealthy landowners, if we're talking about the beginning of this country. They're actually kind of the least interested in how society runs, and maybe the most interested in maintaining the status quo and not having things change, which I think is what we're actually talking about.I think we're actually talking about not having significant change [laughs] in our economics, when we talk about the people who have the most quote- unquote, responsibility or the most sense of responsibility for how the society goes. And I think all of that bleeds into how both parties think today, because both parties are made up of elites. And I think there was this huge and terrible reaction to the CEO of United Healthcare being assassinated. And I was reading some stuff about it that basically said, if you're talking about healthcare, which is one of the issues that William Barber brought up, I think the reason that a lot of people don't understand the anger and the glee over the fact that this guy was killed online, which there was a ton of, which I don't support.But if you're trying to understand it there's so many elites who are the healthcare CEOs themselves, the politicians who write healthcare policy for whom, the biggest problem that health insurance is ever going to be is maybe a significant amount of paperwork. Maybe you get something declined or not covered, and you have to fight a little bit and then you get it covered again. It's not something that's going to bankrupt you or kill you. But that's a reality for many, many people around the country.Jonathan Walton: Yes.Sy Hoekstra: And if it's not bankrupt or kill, it's long, grinding trauma over a long period of time.Jonathan Walton: Right.Sy Hoekstra: And it's just so easy for us to lose sight of stuff like that and then not understand as a political party, why addressing those problems directly wouldn't matter. And when I say us in that case, I mean people who are economically comfortable and who have educated and are doing okay in this society. And so all this is what Barber's comments bring up for me is, he is trying to pay attention to real needs that real people have, and alert his party, the Democrats, to the fact that if they understood and paid attention to and took those needs seriously, they would have a ton of voters who nobody's counting on right now. Like there's no strategy around them.It's not you would be stealing voters from the Republicans, you would be bringing in a whole bunch of new voters and doing something that no one is expecting, and you'd be able to [laughs] actually make a big difference that way. Jonathan, if you have any thoughts or just your own responses to me, or your own thoughts.Jonathan Walton: Well, I think there's a there's a few things like, yeah, I'm grateful for John Blake and for media personalities that take the time to center the most marginalized people, because that was not the conversation. All the post mortem of the Democratic Party and the celebration of what Trump did, neither one of those things included real solutions for materially impoverished people in the United States. They were not a group of people that were, when you said, counted, it's literally they're not counted. They do not count in that way. There isn't analysis, there isn't engagement. And so that I think is deeply saddening. So I'm grateful for John Blake for highlighting it. I'm grateful for Barber for the work that he does.I think one of the things that highlights for me is the… because you use the word elite, and I think there was an essay a while ago that I read about the word elite and what it means and how we use it. Like Tucker Carlson says the elites, when in reality he is elite. Elite is Hell.Sy Hoekstra: Yeah.Jonathan Walton: The money that he makes, the universities that he went to, the position that he holds. Me and you are elite. We both have Ivy League educations, we both have graduate degrees. We are both financially secure, we are both educated and well connected. And the majority of, some of that, that I realize is that if I have those things I am insulated from the suffering that millions of people experience around health insurance. And because our classes in the United States are segregated and our churches are also often segregated, we are not going to have relationships with people that are struggling with these things. It's very difficult, at least for me, to live in Queens, to have conversations and relationships that are cross class.My children participate in activities that cost money. That's a proxy for a class decision. I drive, I do not take the train. That is a class communication. I live in a home and I own it, I do not rent. That's a class. I drive to a supermarket like Costco. You have to pay for a membership to be in Costco. These are all economic decisions, and there are going to be certain groups of people that I do not interact with every single day, because I have more money. And so I think if we stretch that out across the Democratic, Republican independent leadership in our country, the majority of us do not interact with people that are from a different class, higher or lower. And so we have these caricatures of what life looks like, which is why an executive can say it doesn't matter if we deny or defend or depose or delay or all the things that were written on these bullets that came from the person that killed the United Healthcare CEO.The reality is, I think we do not… I don't think, I know this, we do not prioritize the poor in this country. And to what you were saying, it's not that we don't prioritize poor and marginalized people, it's a strategic, intentional exclusion of them. So [laughs] like you said, the reality is, if you were not a wealthy land-owning White person, you were not allowed to vote or hold elected office. And so that's a reality. So each time a tier of people wanted to be included, there was an argument, there was a fight, there was war, there was violence. And so I believe that there is an opportunity that Barber is talking about too. It does not have to be violent to include people who are poor and marginalized.It's really just a decision to and the time and intentionality to do it. And I wish that the church did that. I wish that politicians did that. I wish that we did that as a society. And I recognize in my own life it is even still difficult to do because of how our society has set up invisible and very real fences between economic communities.Sy Hoekstra: And it's remarkable for you to say that in some ways. I mean, it makes sense that you would be the person to notice it, but it is remarkable in some ways for you to say it because you grew up as you've talked about many times, quite poor in the rural south.Jonathan Walton: Right.Sy Hoekstra: And you are actually directly connected to people who don't have a lot of money, right?Jonathan Walton: Right.Sy Hoekstra: And that's still your reality that your day to day life does not involve that many poor people.Jonathan Walton: Right. And that is, to be totally transparent, that is one of the hardest things about getting older and having children. When we go home, when I say home I'm thinking Brodnax.Sy Hoekstra: The small farming town in Virginia that you're from.Jonathan Walton: Yes. Where I'm from. It's exceptionally clear to me that the access that I have to resources, the decisions that I'm making each day are infused with the wealth and resources that surround me, just by virtue of the location that I live in. So we have to do really, really, really hard work to include people who are across classes in our lives, so that when we consider what we're going to do with our power, they are included in that decision. And I think Barber did a great job of explaining why that is strategically important as well.Sy Hoekstra: Yeah, so two points. One is, thank you for talking about that. For those of you who don't know, Jonathan and I are good friends. That's why I can say, “Hey Jonathan, let's talk about [laughs] your background as a poor person.”Jonathan Walton: Yeah [laughs].Sy Hoekstra: We've talked about this a ton on the show before, Jonathan is very open about it in public. And that, I actually think, hearing you talk about the tension and how your hometown is versus your new adopted home, a lot of that is actually part of the answer. Just people being willing to be totally open about their own financial circumstances, and the differences they see between places, because that is something that we hush up and we talk about, we make it shameful to talk about your money. We make it shameful for everyone to talk about their money. You're not supposed to talk about it if you're rich, you're not supposed to talk about it if you're poor [laughs]. You're basically only supposed to talk about it if you're right where the Republicans think real Americans are [laughter]. You know what I mean?Jonathan Walton: Yeah.Sy Hoekstra: And yeah, just being willing to talk about it openly and in a not ashamed way actually goes a long ways to breaking some of the taboos that hold the silence on these issues. That's one thing. The other thing is, you said at the end just now, that William Barber would argue that it is strategic to basically address the needs of the poor voters who are not voting. But earlier you said it is a strategic exclusion, or like a strategic that they're evading talking about these issues.Jonathan Walton: Oh yeah. So in the Constitution, there is a strategic exclusion of poor, marginalized, non-White-land-owning-educated-well-healed people. There's the intentional strategic exclusion of those people for the maintenance of power and dominance, right?Sy Hoekstra: Yeah.Jonathan Walton: And I think there needs to be a strategic, intentional inclusion of those people, and the intentional redistribution, and I know people hate that word, redistribution [laughs] of resources, so that people can be included in our society in a meaningful way.Sy Hoekstra: Well, Jonathan's a communist. You heard it here first.Jonathan Walton: [laughs] It's not the first time I've been accused of loving the Marx.Sy Hoekstra: Loving the… [laughs]. But I think the other aspect of it is just, the reality is that the donors that support both parties, these are not priorities of theirs. In fact, a lot of times they're opposed to the priorities of theirs. They are the healthcare CEOs. They are the people who have to negotiate against the unions. They are the people who would have to pay up the higher minimum wages. So that's part of the thing that makes it challenging. But Barber's been able to do the work [laughs] in North Carolina and make a difference there. And it's not… and he was one of the people, organizing like his is what made North Carolina a swing state in the first place from a traditionally deep red state. So it's worth trying, guys [laughs].Jonathan Walton: It is.Sy Hoekstra: Take a look, Democrats.Jonathan Walton: Worth trying.Sy Hoekstra: It's worth trying [laughs]. It's not just worth trying for political victories either. It's also worth actually addressing poor people's needs [laughs], to be clear about what I'm saying.Jonathan Walton: Yeah. And I think I was convicted. Like, Shane Claiborne said this and others like Merton has said this, and Howard Thurman said this, and MLK said it, and Jesus said it. The center of the church should be marginalized people. That should actually be the thing. “The poor will always be with us,” is not an endorsement of poverty. That's not what that is. You know what I mean? [laughter] Some people were like, “Well, people are supposed to be poor, and I'm supposed to…”Sy Hoekstra: I know. I know. Or, the poor will always be with us, and that means that we should not try to end poverty, because Jesus said you can't end it.Jonathan Walton: Yeah, right. That, no. But the reality that that is a broken, tragic theology that aligns with White American folk religion and requires no sacrifice from people who are on the upper end of a dominant hierarchy. That's what that is. Yeah. I hope that even if the political parties of the United States do not pay attention to what to what Barber is saying, that the Church will. That would be great.Sy Hoekstra: Yeah. Amen to that. Alright. I think we're just gonna end it there. I already did the outro and everything, the credits and all that stuff in the Live episode, so I think Jonathan and I at this point are just going to say thank you all so much for listening. We will see you in January for the next episode. Goodbye.Jonathan Walton: Thank you. Bye [laughter].[The song “Citizens” by Jon Guerra fades in. Lyrics: “I need to know there is justice/ That it will roll in abundance/ And that you're building a city/ Where we arrive as immigrants/ And you call us citizens/ And you welcome us as children home.” The song fades out.]Sy Hoekstra: How what somebody else is saying is affecting other people around you, or the other person that that person has to interact with, meaning the person who youJonathan Walton: [burps].Sy Hoekstra: [laughs], remember, I can't mute you if you just burp into your microphone.Jonathan Walton: Yes, sir. My apologies. [laughter] Welcome to live everyone.Sy Hoekstra: Welcome to live Substack.Jonathan Walton: I drank a ton of water. They saw me just do that [laughter].

It's Dental A-Team's last book club episode of 2024! December's book is Deep Work: Rules for Focused Success in a Distracted World by Cal Newport. Kiera dives deep (heh) into what it means to work with such intensity in a world overrun with distractions, including layers of cognitive focus, an increase in the ability to master topics, the power of routine and ritual, and more. Episode resources: Find the full book club rundown here! Subscribe to The Dental A-Team podcast Join Dental A-Team Consulting Leave us a review Transcript: Kiera Dent (00:01.124) Hello, Dental A Team listeners. This is Kiera and welcome to the book club. This is the last book club of 2024. Can you believe it? We are to the last book club of the year. And just as a fun little book club, let's do a year in review of all the book clubs that we've done together this year. So in case you didn't read these books or you need a book or you need to remember the book clubs we did, January, we did the Go Giver. February, we did Crucial Conversations. March, the Noticer.   April, buy back your time. May, high output management. June, come up for air. July, you can heal your life. August, your next five moves. September, die with zero. October, the power of fun. November, who, how. And December, deep work. This is our last one. And like talk about a really fun year that you guys have actually gone through of all these different books. And I hope you've enjoyed them. I hope you've read them. I hope you've enjoyed the book club. I'm excited to...   like, you know, we're doing in 2026, it's still TBD or excuse me, 2025 still TBD. But talk about how many incredible books that you guys have read this year. and just think like that's so much wisdom brought into your life. And I hope you're implementing these ideas. Like I think back to, as we look back, the go-giver remembering to do those simple acts of kindness for people and to notice and to give more value than people expect. Crucial conversations, saying what needs to be said, not like dodging and beating around the book.   or the Bush. Wow. the noticer just noticing people. remember the, the, was either the beach. He was sitting on a beach and eating seafood and was like, I'm on this crummy beach eating this like day old food. And the noticer said like, I am eating surf and turf with a view and just looking at things differently. thought was it such a cool perspective, April, buy back your time. You guys know, I'm obsessed with this. What's your dollar per hour? how can we buy back more of our time and do more of what we absolutely love?   High output management, figuring out how we can actually maximize and be high output consistently within our management team. Really lovely book. Come Up for Air. You guys know I love this one. This was like leveraging systems and teams. I made my leadership team. I didn't make, I had our leadership team read this book. There was so much goodness with Come Up for Air that I loved. Systems and tools, we've implemented so many of the things from that book. Definitely is gonna be on my consistent books to read here over here.   Kiera Dent (02:23.552) The next one, you can heal your life. This one was such a unique one of diving deep into our own personal lives and how can we heal ourselves and heal from the past and letting go of things that are holding us back. Your next five moves, looking at the business strategy and thinking of what do we need to do next and what are the next five moves in our business. Really incredible. Die with zero. I loved Die with Zero. Another book where you literally like live life now.   And it's such a controversial book compared to Profit First. I love the controversy. I love thinking of it, but really die with zero and how can we have more fun in life? The power of fun. you know, remember how to feel alive again and the different areas of how we can make fun and play more a part of our daily life. Who, not how. It's going back to buy back your time. Thinking of who can do this, not how can we do this? Who can we leverage? Consultants, team members.   Delegating collaborating all those different pieces and now today deep work This book to me is such an incredible Like I love it. I love it so much It was recommended to me by a doctor that I'm obsessed with and their team and he's just someone this doctor I feel is able to get so much done and I was like, what do you do? And he said deep work is one of my biggest things and he goes and hides in the library and he Will consistently like this doctor is someone that I feel is such a high   output constantly and just keeps doing it. like his secrets are he's great with time management. He has none of the apps on his phone. So there's no Slack, there's no text messages or excuse me, there's no emails. It's literally just used as a phone. And then he has, he blocks his time. He's very disciplined. He's disciplined with his spiritual life. He's disciplined with his kids life. He's disciplined with his physical life. He's disciplined with his work life. And I'm just so impressed by who he is. And he said deep work was one of his pieces.   So getting into deep work, are four rules. number one is work deeply. Number two is embrace the boredom. Three is quit social media and four is drain the shallows. And what I loved about this book is he really talks about like he, this guy, he was like in his room and he realized when he like locked himself in this room, he was able to like exponentially grow in his career and like what he was learning and realized.   Kiera Dent (04:41.464) that the reason we don't grow as much as we could is because we're constantly distracted. so within Deep Work, it talks about, we blocking time? And you can call this CEO time, you can call this Deep Work time, but like, we blocking time, distraction free, to work on the biggest projects of our organization? And so Deep Work, like I said, you will see in every one of my calendars, blocking out two to four hours per week is what I recommend for doctors. And I'm really big on blocking it during your production time. So that way you actually...   are super focused and super intentional with no distractions. That does not mean you have to be in the office. I actually sometimes recommend not being in the office so you're not distracted, but it's really awesome. There's actually some really cool apps that you can do that lock everything. So when I go into deep work time, you can literally lock everything. So no email, you could set up the apps or the browsers that you're allowed to do. And then literally your whole computer locks out of everything else. So when we get bored, we want to go scroll social media. You can't do that.   And that's where it's like the embracing the boredom that I thought was so critical and so incredible is we embrace the boredom. We embrace these different things because when you embrace the boredom, you push through versus being distracted and wasting away our time. so during it, like literally you want to go check your email and it's shocking because you'll see how often you check your email, check your social media, do all these different things. But the answer is like, we're here to have deep work with no distractions and we're training ourselves.   to become so effective with our time when we're working on these projects that we actually move the needle forward exponentially. And I love this. I love this so much because we are in such a distracted society that we don't get deep work done. So many dentists are like, Kiera, like, I just can't get this done. I'm like, block the deep work, block the CEO time, office manager, same thing. Like this is, and it's not for us to do the little tasks, like the payroll that we know is going to get done or to check. It's like, no, we need to make a operations manual. We need to get that done.   We need to build out new job descriptions and tiers for our employees to move up from one position to the next. We need to go and figure out like it could be CE. For me, a lot of times it's like projections for the next year. It's looking at my PNLs. It's building out for us. Like I've been working, my deep work time has been so focused on building out content for next year's in-person events for our doctors that I hope that you're coming to. If you have not, please sign up. Prices do go up in January. We have promoted the prices through end of year for you guys.   Kiera Dent (07:04.42) giving you, want people to have this be a no brainer. So you actually save exponentially thousands and it is a complete tax write off. You get to come be with us in person. You get to network with peers, but we're going to do, like I said, a strip down from top to bottom of your business. And you're going to have a plan every quarter of what to do plus one-on-one calls with the consultant. And you also get us to help with team implementation. So we're working with the doctor and the team. It's doctors and OMS in person. This has been my deep work. This is what I'm working on every single week. This is what's pushing the needle forward. This is how   as a CEO who's busy, I pushed the most important things forward. And it's crazy because this is, one of my favorite quotes from Jaco Willings is discipline equals freedom. And so having the discipline to do this deep work that Cal Newport talks about in there is just so incredible to me. because really we've got to be digging in, we've got to be working on the pieces that move us forward. We have to be able to focus without the distractions on these tasks. And so like,   It literally allows you to focus and to work without distractions. And they talk about in their like shallow work versus deep work and shallow work is non-cognitively demanding logistical style work often performed while distracted. So think about like how often we submitted payroll while distracted, how often we've answered emails while distracted. We've been slacking like in our company, I make it to where we're in meetings. We have no new standard that...   We are present and that means Slack is closed, phones are shut off, all of our emails are closed and we are present here because it's so easy to be distracted. Whereas Deep Work is like a superpower in our increasingly competitive 21st century economy. And so really it's like, in order to produce our absolute best stuff, we have to commit to Deep Work. This is where we have the creative spaces, this is where we have the very Deep Work. Like this doctor I was telling you about who recommended this to me, they have...   Six practices they have grown their practices exponentially their practices are producing Multi-millions they have a leadership team the doctors been able to remove themselves from the practice and it's because I believe this doctor has been working on deep work for years Also in deep work It's the ability to quickly master hard things and the ability to produce at an elite level for quality and speed two core abilities for thriving in today's economy because when we When we teach ourselves not to be distracted when we teach ourselves that we're here to work   Kiera Dent (09:22.99) There's no distractions. Like it's literally incredible. If you guys didn't listen to my podcast with John Jackson from Defy Ventures, who was a prisoner. I hope you guys listened to that. He is someone who has inspired me in 2024, like top people that I've met this year. And I remember him saying like when he was in prison, there was nothing there for him to do other than learn. He was sitting in cinder block walls. There were no distractions he could have.   And he learned and he learned a lot. He learned how to run businesses. He taught himself that and that's why they do this for prisoners, but like, let's not be in prison to teach ourselves how to work without distraction. and in the book, one of the quotes is to learn hard things quickly. must focus intensely without distraction. So if you don't know how to do your numbers, well, are you spending the deep work time to learn how to read a PNL to learn how to do cashflow to learn and listen to different podcasts or books or have a coach or a mentor with you doing this with you.   But really it's there. And then they said, your work is craft. And if you hone your ability and apply it with respect and care, then like the skilled will write, you can generate meaning in the daily efforts of your professional life. So, and then I love, say the key to developing a deep work habit is to move beyond good intention and add routines and rituals to your working life designed to minimize the amount of your limited willpower. Nessa Nessa. Wow. Necessary to transition into and maintain a state of unbroken concentration.   And when you can master deep work, and I'm not going to say that I'm the best at it. I'm not here to tell you like, I'm incredible. I'm here to say like, I have learned a lot of this. have taken this on and it's true. Like we are so distracted. It's so easy to be distracted. There's even a company called The Brick. And what you do is you can literally brick your phone where like you can tap it and your whole phone shuts off. And it's just a phone like that you can call with. That's the only thing you can do with it. But just think of how much more in life you can achieve, how much more in life you can.   accomplish, how much further your business could grow, how much more you could invest in your relationships if we weren't distracted. And that's not to say there's not a place in time for social media and different things. Like, of course there is, but let's do that intentionally, not distractedly. Let's do that because we choose to, not because it's a habit that we haven't been able to break. Let's work on the big frogs of our business, right? They talk about eat the frog first in the morning, the thing you don't want to do. To me, that's the deep work. Like so much of what I put on deep work, I literally dread.   Kiera Dent (11:46.264) But now with the use of chat GPT and other things, like you can actually move things in deep work so much faster than we've ever been able to do. And so really maximizing this. So like I allow it to be open, but like it's wild. When I lock everything out, I feel annoyed actually. I'm like, but I also am shocked at how fast my mind gets distracted. so to be able, it's like meditation, to be able to help ourselves be so like to me, deep work.   and meditation are training our minds rather than being like, I don't know, it's not manipulated, but guided by a wandering mind. Like I wanna focus and be intentional with my thoughts and with my life. And I'm creating it rather than being managed by it. And I think that that's deep work does is that to me, deep work is exercise for the mind. Meditation is exercise for the mind. It is being able to be this like pristine top performer.   for two to four hours a week and to get the big projects done. And just, want you to think about, let's just think about a practice, a doctor and an office manager who do deep work. I guarantee you like bonuses for your hygiene. So hygiene production and bonuses could get done. Operations manuals could get done. Protocols and reviews of the company could get done. The financial piece could get learned in one year's time doing deep work. It probably would be less than that. You could really go through and write protocols and...   have better onboarding systems. Think about an associate onboarding process. Think about being able to figure out a billing system and process. I mean, yes, of course you can hire us and we have most of that already for you, but just think of all the things you can move forward. Think of the new ideas you could create. Think of the ability to onboard an associate doctor better. Think of the ability to go and look through all of your exams that you did and figure out where did I not do as strong and how can I refine my presentation style.   Think about being able to go and observe your practice and see it in this zone. Like all these projects, think of everything that's big on your list. To be able to set aside two hours a week is just like mind boggling. And then to think if we're doing this consistently, how much more will you actually be able to get done? How much more time will you be able to have? Because you're gonna like check off your checklist pretty quickly and then you're gonna start to go into like new lessons. Like think if you spent two hours a week on chat GPT.   Kiera Dent (14:06.378) learning it and how to use AI better in your practice. How much further ahead would that send you? This is the type of deep work and learning new skills and learning new insights that I think could be absolutely masterful for you. So I loved this book. I love helping offices set this into their schedules. I love helping office managers realize the practice will not burn down with you being gone for two hours. I love doctors realizing this is your CEO time. This is where you review your P &Ls. This is where you look at the numbers of your business. This is where you do your projections for the next year. This is where you do all the different pieces.   is during this deep work time, undistracted, very focused. So I hope you read it and I hope you love it. And I hope that you had a really fun year advancing yourself with professional development of reading these books and expanding your minds and expanding what you believe is possible and turning the impossible into possible. And I really hope that you've just realized how much you've invested in yourself and how beautiful it is to keep   growing and creating and evolving. Life is a journey. These things take time. Mastery is not done overnight. And so I just implore you as you go into 2025 that you truly, truly, truly set aside deep work time. Commit right now that you're going to do it you're going to see how much your practice will flourish. And I promise you will be life changing for you.   I hope that you choose to join us in person in 2025. I hope that you choose to not to keep thinking about consulting, but to execute on it. I hope that you decide to invest in yourself and your team this next year and that you just truly have the best year of your life. I will be getting you guys books to read and I just hope that you know your life is yours to create, not to manage. So let's start creating it through our deep work time. And I hope you guys loved it. I loved reading this, if you can't tell.   And as always, for all of you listening, thanks for listening. I'll catch you next time on the Dental A Team podcast.

As Christmas quickly approaches, Ross and Cynthia reflect on some of the conversations that may arise while gathering with family and friends during the Holiday season. While these conversations can sometimes be difficult, they are crucial to ensuring our loved ones get the care they need.

Didn't you just talk about projects? Yes, but there's more! In this episode, Morten and Lars dive deeper into projects, including: - The smaller emphasis on projects in today's GTD seminar - The best phrasing strategies for project names - How we handle soft vs hard deadlines in our systems ..and much more, including Mortens stress test! We hope that this episode helps, or inspires you, in your GTD practice. And ss mentioned at the end, we'd love for you to follow or connect with us on LinkedIn! We always like to connect with GTD'ers from around the world, you can find the links to our YouTube profiles in the Links below. We have some really cool free webinars coming up, which we really want you to join

This week, we are so thrilled to bring you a conversation with Joseph Grenny. If you've ever read Crucial Conversations, Influencer, or Change Anything, then you already know the immense impact of Joseph's work. His books have sold millions of copies and become essential texts for building trust, improving relationships, and transforming the way we communicate in every area of life—from families to Fortune 500 companies.Joseph is more than an author. He's a social scientist, a business leader, and a force for good. He's co-founded organizations like VitalSmarts and The Other Side Academy, the latter of which has redefined what it means to help people rebuild lives after addiction and incarceration. Joseph's work is deeply practical and profoundly humane—it's about understanding the moments that shape us, the conversations that define us, and the courage it takes to truly connect with each other.In this episode, we explore how to navigate the most emotionally charged and high-stakes conversations—what Joseph calls "moments of disproportionate influence." He shares insights on why avoiding hard conversations only compounds harm, how to speak honestly without losing relationships, and the unexpected ways crucial conversations can lead to healing and deeper connection.Joseph even offers tools for the moments we dread most: when values clash, when trust has eroded, or when we're afraid our words will only make things worse. This conversation is full of wisdom, heart, and, yes, practical strategies you can use right away. Whether you're looking to strengthen a marriage, or navigate a family faith transition, or just get better at work relationships, this one's for you.We are so grateful Joseph joined us to share his hard-won insights, and we can't wait for you to hear this. And with that, here's our conversation with Joseph Grenny.

Bonus episode: Join our Global Guided GTD Weekly Review! This episode is a very quick one, to let you know about 2 things: - The Global Guided Weekly Review happening on YouTube on December 10 - That GTD Summer Camp signups are opening mid-December So join Morten and Lars by signing up to receive your calendar invitation with information on how to participate in the Global Review! Sign up here and help us set a World Record: https://bit.ly/GlobalWeeklyReview Other links: - Morten/Lars' LinkedIn profiles: - Morten: https://www.linkedin.com/in/mortenrovik/ - Lars: https://www.linkedin.com/in/larsh/ - Morten/Lars' YouTube profiles: - Morten: https://www.linkedin.com/in/mortenrovik/ & https://www.youtube.com/c/MortenRøvikGTD - Lars: https://www.linkedin.com/in/larsh/ & https://www.youtube.com/c/LarsRothschildHenriksen - GTD Summer Camp 2023 video (3 min version): https://www.youtube.com/watch?v=4LSAZF9EiYs As always: If you have any feedback we'd love to hear from you via podcast@vitallearning.dk. And lastly, be sure to head on over to VitalLearning.eu to learn more about Getting Things Done® (GTD), Crucial Conversations and other offerings in the Nordics+!

Staff Meeting: Crucial Conversations - Pastor Megan Wood (12/03/2024) by Word of Life Assembly of God

Most companies hand out rigid scripts packed with interrogation-style questions to train people on talking to cash buyers—but that's not how you build real connections.  Nathan Payne joins us to share a smarter, more effective approach to growing your cash buyer list. He'll guide you step by step on how to start genuine conversations, nurture relationships, and create a solid plan to keep your cash buyers coming back.  Ready to level up your wholesaling game? Dive into Brent's TP Training Program TTP training program and learn the exact steps to become a successful real estate wholesaler! ---------Show notes:(0:47) Beginning of today's episode(2:26) Real estate is determined by the ready-enable buyers(7:16) The outline of every step in finding five different types of buyers(11:17) Nathan gives tips for people who are paying for lead lists(11:50) What you need to know in order to get the criteria(17:23) The importance of practicing open-ended questions (who, what, where, why, and how)(28:41) How to find more deals and take action on the leads in your database----------Resources:BatchleadseBayZillowBatchTVFollow Nathan's Acquisition Manager Mastery Group hereTo speak with Brent or one of our other expert coaches call (281) 835-4201 or schedule your free discovery call here to learn about our mentorship programs and become part of the TribeGo to Wholesalingincgroup.com to become part of one of the fastest growing Facebook communities in the Wholesaling space. Get all of your burning Wholesaling questions answered, gain access to JV partnerships, and connect with other "success minded" Rhinos in the community.It's 100% free to join. The opportunities in this community are endless, what are you waiting for?

This episode contains an interview with Second-in-command in the Norwegian Naval Forces Band René Lie. We'll learn from René: - What was the process of getting certified like, and what challenges did you encounter with the bureaucracy along the way? - Do you think GTD can contribute to strengthening Norway's defence capability in the future? If so, how? ..and much more. You can find/connect with René here: - GTDConnect: https://forum.gettingthingsdone.com/members/rene-lie.12880/ - LinkedIn: https://www.linkedin.com/in/ren%C3%A9-lie-979a5a78/ Links: - Morten/Lars' LinkedIn profiles: - Lars: https://www.linkedin.com/in/larsh/ - Morten: https://www.linkedin.com/in/mortenrovik/ - Morten/Lars' YouTube profiles: - Lars: https://www.linkedin.com/in/larsh/ & https://www.youtube.com/c/LarsRothschildHenriksen - Morten: https://www.linkedin.com/in/mortenrovik/ & https://www.youtube.com/c/MortenRøvikGTD - GTD Summer Camp 2023 video (3 min version): https://www.youtube.com/watch?v=4LSAZF9EiYs We really hope that this episode helps you on your GTD journey and, as always: If you have any feedback we'd love to hear from you via podcast@vitallearning.dk. Lastly, be sure to head on over to VitalLearning.eu to learn more about Getting Things Done® (GTD), Crucial Conversations and other offerings in the Nordics+!

In this episode, Bob'nJoyce discussed the power of guided dialogue for jumpstarting a team. This is a non-linear approach where new or struggling teams get together and use the power of dialogue to open up new possibilities and build trust. In HR/OD, some of our most important work involves getting teams and organizations unstuck. This inquiry methodology, in our experience, works better than most other interventions. We resisted calling this a retreat (Breaking from day-to-day) as the work is a high intensity development experience for participants. The outcome is an accelerated getting clear about the who (we are), the where (we are going), and the why (it matters). Here are a couple of rules that makes this approach work : * No Selling, No Telling. * Taking the 60 second pause * When asking a question, people can say not now. * Declaring I want…. We need… * No notetakers or recording Come on in. Grab a snack. Welcome!

Ari and Chris are excited for the return of Kait Wiktor, Manager of Animal Behavior and Wellbeing at Omaha's Henry Doorly Zoo and Aquarium! Kait joins us to talk about her recent adventures through all things "Crucial": the resources and certification programs from Crucial Learning, the organization behind our favorite professional (and personal) development resource, Crucial Conversations. Kait walks us through the six sources of influence, the importance of opinion leaders, the vital role of deliberate practice, why its good to have a suitcase of interventions when troubleshooting behavior challenges, and why you shouldn't "avoid the chainsaw."  If you have a shout-out you'd like us to share, a question or a topic you'd like us to discuss, or a suggestion for a guest we should have on the show, let us know at podcast@naturalencounters.com!