Podcasts about crucial conversations

Great ideas often die, not because they're wrong, but because no one knows how to influence others to act on them. In leading today's complex organizations, it's not enough to be right. The real challenge for leaders is getting people to change behavior, and stay changed. In this episode, we sit down with Joseph Grenny, co-author of Crucial Conversations and one of the world's leading experts on influence and behavior change, to unpack the science and strategy behind lasting behavior change using his powerful Six Sources of Influence framework. We explore the difference between persuasion and true influence, why most change efforts fail, and how even well-intentioned leaders often rely on the wrong tools—like incentives or policies—when they should be focusing on motivation, social systems, and structural design. Joseph shares real-world stories, including how The Other Side Academy transformed the lives of former felons without a single failed drug test in over a decade. We also look at corporate examples, such as how to pitch ideas internally, how to harness peer pressure the right way, diagnose resistance to change, and why influence always begins with empathy, not authority. ________________ Start your day with the world's top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email: ⁠⁠https://greatleadership.substack.com/

Still traumatized over an angry explosion she'd aimed at an abusive leader years before, a leader asks her coach to help her access healthy assertion to use during moments of conflict.Where are you on the assertion scale? Our assessments will tell you.In the episode, ASSERTION got divided into two skills: AWARENESS and EXPRESSION.The four-step script to build healthy ASSERTION is:SituationFeelingWantOutcomePart of assertion is EMOTIONAL INTELLIGENCE. Our tool defines EQ and gives exercises. Download it here.“Unlocking Executive Presence Through Emotional Intelligence” Episode 232. The concept explained and tools provided.Download “The Feeling Word Grid” here.Ready for an amazing growth experience? Explore Brené Brown's Dare to Lead course.Often recommended. Always helpful. Crucial Conversations.More tools in the ASSERTIVENESS category in the archive.Episodes with assertiveness tools: 220 - Holding Boundaries219 - How to Set Boundaries210 - How to Grow Your Self-Management86 - Intimacy in Business: Setting Boundaries198 - Psychological SafetyConsidering coaching? Talk with Tom. Send him an email here. Additional resources are in our monthly email. Sign up here.Until next time!Thanks! from The Look & Sound of Leadership team 

Could you use some inspiration for a bigger review this summer? In this episode, Morten and Lars provide reflections, which were also shared at their GTD Master Class Retreat. They include: - Approaching your Horizons of Focus bottom-up and top-down - Reviewing/aligning your Horizons of Focus with your life partner - Tips for seeing what you're not seeing ..and more! We hope that this helps you in your 'GTD journey' and if it does, or if you have questions for us to pick up in the podcast, you can reach us at podcast@vitallearning.dk And as always, we'd love for you to follow or connect with us on LinkedIn! We always like to connect with GTD'ers from around the world, you can find the links to our YouTube profiles in the Links below. We have some really cool free webinars coming up, which we really want you to join

In this insightful episode of the Roadmap to Secure Love, Kimberly Castelo and Kyle Benson unpack the often-overlooked conversations couples need to have in order to build trust, safety, and lasting connection.Many couples assume they are on the same page when it comes to sexual intimacy — but unspoken differences around sexual imagery, emotional affairs, social media boundaries, and private sharing can quietly erode trust. Without clear communication and intentional agreements, even small misunderstandings can turn into painful betrayals.In this episode, you'll discover:Why open conversations about sexual intimacy are crucial for secure relationshipsHow unspoken assumptions lead to trust violationsThe role of curiosity and vulnerability in navigating difficult topicsHow to co-create boundaries that honor both partnersPractical tools to protect emotional and sexual connectionWhether you're dating, engaged, or married, these conversations are essential to creating a secure and deeply intimate relationship.Follow The Roadmap to Secure Love on Apple, Spotify, and YouTube. Until next time, stay connected and love fully. ❤️ Additional Resources for You: Take the free Attachment Style Quiz to discover your attachment style today!Sign up for the Secure Attachment Path to foster deep, secure connections within your relationships.

Empowering Nurses to Lead with Helen Redekopp WHR 3.229: Transforming Frustration into Leadership Episode Summary: In this inspiring episode of the Work at Home Rockstar Podcast, Tim Melanson sits down with Helen Redekopp, a seasoned nurse and the founder of Redekopp Enterprises. Helen shares her journey from feeling unsupported in her early career to becoming a leadership development expert for nurses. She dives into the power of mentorship, the importance of listening to your gut, and how she's using her decades of experience to empower Canadian healthcare professionals. Who is Helen Redekopp? With over 40 years in nursing, Helen Redekopp has transformed her clinical experience into a thriving coaching and consulting business. She helps nurses develop leadership skills and navigate challenging career transitions, especially those who feel stuck or frustrated in their current roles. After working internationally, she's now focused on making a difference in Canadian healthcare. Connect with Helen Redekopp: Website: https://redekoppenterprises.com/ Facebook: https://www.facebook.com/profile.php?id=100084003614594 Host Contact Details: Website: https://workathomerockstar.com Facebook: https://www.facebook.com/workathomerockstar Instagram: https://www.instagram.com/workathomerockstar LinkedIn: https://www.linkedin.com/in/timmelanson YouTube: https://www.youtube.com/@WorkAtHomeRockStarPodcast X / Twitter: https://twitter.com/workathomestar Email: tim@workathomerockstar.com In this Episode: [00:01:00] — Story of Success: International leadership development in the Middle East [00:06:30] — Lessons from Failure: Trust, gut instincts, and asking better questions [00:12:45] — Tools of the Trade: Thinking Into Results, Crucial Conversations, support groups [00:22:00] — Guest Solo: Helen's mission to support Canadian nurses and spark innovation in healthcare [00:28:15] — How to Work with Helen: Connect for a free consultation

Show notes / Cheat Sheet Infographic / Free Audiobook / IN THIS EPISODE: New York Times bestselling author and Communication expert Jefferson Fisher offers a transformative approach to handling difficult conversations by focusing on emotional understanding, self-control, and connection rather than winning arguments. Learn how to argue less and talk more with Jefferson Fisher's simple 3-step system. This summary covers all key ideas from the bestselling book on handling tough conversations and solving conflicts. TOPICS: Conflict resolution, confidence, Boundaries, communication, emotional intelligence KEY FIGURES: NASA, Crucial Conversations, Jefferson Fisher, Jeanette Winterson, Difficult Conversations, Emotional Intelligence, StoryShots, Storyshots App, How to Talk to Anyone, Josh Billings, The Next Conversation: Argue Less, Talk More SUMMARY: Jefferson Fisher, a trial lawyer from Texas, shares his insights on effective communication and conflict resolution in his book 'The Next Conversation'. His approach emphasizes understanding the underlying emotions and struggles driving conflicts, rather than trying to win arguments. Fisher argues that most arguments stem from personal pain and unaddressed emotional challenges, and by shifting from a combative mindset to a curious and empathetic one, individuals can transform difficult conversations into opportunities for deeper connection. Fisher introduces a three-step communication system: say it with control, say it with confidence, and say it to connect. Key strategies include managing emotional reactions through techniques like strategic breathing, using purposeful silence, and avoiding reactive responses. He provides practical tools for handling difficult people, setting healthy boundaries, and framing conversations clearly, with a focus on understanding the other person's perspective rather than proving oneself right. The book offers guidance for navigating tough conversations in various contexts, including workplace interactions and personal relationships. Fisher emphasizes the importance of emotional self-control, assertive communication, and active listening. His approach is rooted in his legal experience and aims to help people turn potentially confrontational situations into opportunities for mutual understanding, respect, and stronger relationships. KEY QUOTES: • "Arguments aren't about winning, they're about understanding people." - Jefferson Fisher • "If I can't be a bridge, I'll be a lighthouse." - Jefferson Fisher • "When you shift from trying to win to seeking understanding, you find solutions that seemed impossible." - Jefferson Fisher • "The person you see isn't always the person you're talking to." - Jefferson Fisher • "Confidence comes from taking action." - Jefferson Fisher KEY TAKEAWAYS: • Arguments are more about understanding underlying emotions and personal struggles than winning or proving a point • Effective communication involves controlling your own emotional reactions before addressing conflicts • Confidence in communication grows through action, not just intention - practice assertive and clear communication techniques • Strategic silence and well-timed pauses can be powerful communication tools, especially when dealing with difficult people • Setting healthy boundaries requires clear, direct communication with specific consequences and follow-through • Tough conversations are opportunities to deepen relationships when approached with curiosity and empathy • Every conversation can be different from the last - focus on learning and understanding rather than being right • Communication skills like emotional self-control, active listening, and framing conversations clearly are essential for resolving conflicts Learn more about your ad choices. Visit megaphone.fm/adchoices

Come share insights from AIMW25 with Julie Byington C-TAGME, Ashley Johnson C-TAGME, Samatha Ankireddy MD, and Laura Thompson MD on effective communication and navigating difficult conversations. Understanding our own emotions and personality traits—while being attentive to others' verbal and non-verbal cues—helps build emotional intelligence and promotes respectful, productive dialogue. Adapting communication styles to different personality types and approaching high-stakes conversations with preparation, psychological safety, and clear follow-up can transform potential conflicts into opportunities for breakthrough. Claim CME for this episode at curbsiders.vcuhealth.org! Website | Instagram | Twitter | Subscribe | Patreon | Free CME!| Youtube  thecurbsidersteach@gmail.com Credits Producer, Script, CME: Era Kryzhanovskaya MD Show notes, Infographic, Cover Art: Rebecca Garber MD Hosts, Editors:  Era Kryzhanovskaya MD, Molly Heublein MD Technical Support: Podpaste Guests: Julie Byington C-TAGME, Ashley Johnson C-TAGME, and Samatha Ankireddy MD and Laura Thompson MD Technical support: Podpaste Theme Music: MorsyMusic  Show Segments Intro, disclaimer, guest bio Guest one-liner/ Reflections on AIMW25 conference Exploring the Crucial Conversation Framework Learning how to maintain psychological safety  Using tools like the Mint HR Smalley Trent Personality Test to gain personality awareness  Tailoring communication styles based on personality for more productive dialogue and reduced conflict Skill for being an active listener  Take home points Outro

Ever wonder how “that woman” does it? You know the one—she  knows everyone, is in the right room at the right time, and has the perfect connection for what you're looking for. This week, Jenny Mitchell pulls back the curtain on the not-so-secret, yet rarely talked about, art of building and maintaining a powerful leadership network. In this episode, Jenny shares the real reasons behind why strong leaders aren't just good at their jobs—they're connected, curated, and community-driven.  Whether you're an extrovert who thrives in a crowd or an introvert who excels one-on-one, community building is a skill you can learn. I'll share practical tips, the benefits of nurturing your network, and how to make time for new connections—even when your schedule feels full. This episode is for ambitious, compassionate women who want to lead with impact and build meaningful relationships along the way. Let's get started.   Key Takeaways: Strong communities are built with intention, not luck. Networking is essential for leadership and growth. Compassionate leadership includes accountability. Maintaining and celebrating relationships strengthens your network. Choose networking methods that align with your style—but do it consistently.   Chapters: 00:00 Building Strong Communities: The Foundation of Leadership 02:54 The Importance of Networking for Leaders 05:59 Masterminds and Collaborative Support 09:12 Digital Networking: Leveraging Online Platforms 12:11 Feeding Your Network: Maintaining Relationships 14:54 Strategic Connections: Future Networking 18:13 Creating Meaningful Communities and Retreats   If you loved this episode, you'll also enjoy: Episode 6.1 - Work Life Integration: Lessons Learned from a Workaholic Woman: https://chavender.com/underdog-leadership-podcast/work-life-integration-lessons-learned-from-a-workaholic-woman/  Episode 6.4 - Compassionate Accountability for Leaders (ft. Nate Regier): https://chavender.com/underdog-leadership-podcast/compassionate-accountability-for-leaders/    Episode 4.7 - How to Leverage the Enneagram for Crucial Conversations: https://open.spotify.com/episode/4ixwdvlzwy8whjr90r0S8Q?si=JN9P7OoiSxKkRg3X6gsYPw    — ✨Buy the Embracing Ambition Book: https://chavender.com/embracing-ambition-the-book/   Book a discovery call: https://calendly.com/jennychavender/30min?back=1&month=2022-09 Lean into Meaningful Conversations with this complimentary 20 minute video all about the tools and techniques for moving conversations forward: https://youtu.be/zv1N_ZsDEAs Don't miss an episode by joining my Podcast VIP Email List: https://chavender.activehosted.com/f/27 Catch me on email: jenny@chavender.com Check out my website: chavender.com Hop on over to Instagram: @jennychavender Let's connect on LinkedIn: Jenny Mitchell, CFRE, CEC, DMA   "See" me on Youtube: https://www.youtube.com/channel/UC0Q97-c98aPUmfhzlpswfsw

How victim, villain, and helpless stories sabotage our most important conversations.The hardest conversations aren't just about what you say to the other person. According to Joseph Grenny, critical conversations begin with the stories that you tell yourself.As a leading expert on business performance and communication, and a New York Times bestselling co-author of Crucial Conversations, Grenny explains that navigating high-stakes communication starts by examining the internal narratives we bring into these situations. “You and I use three consistent types of stories in these moments that don't serve us well,” he says: Victim stories (emphasizing our innocence), villain stories (demonizing the other person), and helpless stories (justifying our poor responses). "Those three kinds of stories are what amp up our emotions and justify us in our unhealthy responses," he says.In this episode of Think Fast, Talk Smart, Grenny joins Matt Abrahams to share practical strategies for mastering difficult conversations through what he calls "TLC" — truth, love, and competence. From recognizing your motives during conflict to accepting your role in creating it, he offers tools for staying focused on what you really want rather than getting hijacked by short-term emotional impulses.To listen to the extended Deep Thinks version of this episode, please visit FasterSmarter.io/premium Episode Reference Links:Joseph GrennyJoseph's Book: Crucial Conversations  Ep.105 Radical Candor: The Communication Shift That Can Transform Your CareerEp.148 Conviction and Compassion: How to Have Hard Conversations  Connect:Premium Signup >>>> Think Fast Talk Smart PremiumEmail Questions & Feedback >>> hello@fastersmarter.ioEpisode Transcripts >>> Think Fast Talk Smart WebsiteNewsletter Signup + English Language Learning >>> FasterSmarter.ioThink Fast Talk Smart >>> LinkedIn, Instagram, YouTubeMatt Abrahams >>> LinkedInChapters:(00:00) - Introduction (02:16) - Influence & Why It Matters (04:15) - Truth & Love: The Foundation of Accountability (06:35) - Showing You Care & Respect Others (08:19) - Recognizing Motives in High-Stakes Moment (14:13) - Managing Emotions in Crucial Conversations (20:08) - The Final Three Questions (25:24) - Conclusion    ********This episode is sponsored by Grammarly. Let Grammarly take the busywork off your plate so you can focus on high-impact work. Download Grammarly for free today Become a Faster Smarter Supporter by joining TFTS Premium.   

This week, as part of our relationship goals series, Paul explores the topic of crucial conversations asking what is a crucial conversation, why we need to have them and how we should have them. 

How do you use Getting Things Done® (GTD) when it comes to digital decluttering? In this episode, Morten and Lars approach the topic with different perspectives, including: - A Natural Planning Model-approach for digital decluttering - Their specific advice and thoughts on specific areas such as digital files, photos - Their generic recommendations on email folders ..and much more, including learning the Danish word 'Gækkebrev'! We hope that this helps you in your 'GTD journey' and if it does, or if you have questions for us to pick up in the podcast, you can reach us at podcast@vitallearning.dk And as always, we'd love for you to follow or connect with us on LinkedIn! We always like to connect with GTD'ers from around the world, you can find the links to our YouTube profiles in the Links below. We have some really cool free webinars coming up, which we really want you to join

Podcast Show Notes – Episode 231 | 05.27.2025 Episode Title: How to Shape Your Culture      Episode summary introduction: Sean Barnes discusses the critical role of selecting the right tools for effective leadership, emphasizing their impact on organizational success. He explores how leaders can set the direction and culture within their organizations, ensuring alignment and cohesion. The episode delves into managing employees and high performers, highlighting the importance of nurturing talent within the established culture. Sean addresses the challenges of detached leadership and organizational chaos, offering strategies to mitigate these issues. He stresses the necessity of having uncomfortable conversations and shares leadership book recommendations, providing valuable insights for leaders aiming to enhance their effectiveness and drive positive change.   Key Moments 0:11 – Introduction and importance of the right tools for leadership 1:00 – Setting the direction and culture of your organization 2:44 – Managing employees and high performers within the culture 4:02 – Addressing detached leadership and organizational chaos 5:23 – The necessity of uncomfortable conversations and leadership book recommendations   Key Takeaways Maintaining a cohesive organizational culture requires clear communication and consistent reinforcement of core values. Effective leaders must be prepared to have difficult conversations to correct behavior that deviates from the organization's values. Books like "Crucial Conversations" and "Extreme Ownership" can provide valuable strategies for leaders facing challenges in managing their teams.   Host: Sean Barnes Website: https://www.wsssolutions.com/ https://www.seanbarnes.com LinkedIn: https://www.linkedin.com/in/seanbarnes/ https://www.linkedin.com/company/wsssolutions/ https://www.linkedin.com/company/thewayofthewolf/ LinkedIn Newsletter: https://www.linkedin.com/newsletters/7284600567593684993/

Welcome to another episode of ScaleUp Radio with me, Granger Forson. You can find me at www.bizsmart-gloucestershire.co.uk or on LinkedIn. This time, I had the true pleasure of talking to Bob Hayward, founder of two incredible ventures: Be More Effective and Key Performance Training.   Bob's entrepreneurial journey is not only seasoned with decades of experience but fuelled by a deep commitment to improving the lives of others. His business Be More Effective is a consultancy designed to unlock human potential through the scientific blend of coaching, training and recruitment, all focused on helping businesses achieve sustainable high performance.   His second venture, Key Performance Training, is equally impressive — a regulated training provider using practical skill-building as a pathway to meaningful employment. Think forklift certifications leading to second chances, real jobs, and better futures.   What stands out about Bob is his unwavering belief that success in business is about more than strategy — it's about understanding people. With a background in psychiatry, he brings a unique and compelling lens to leadership and hiring. From avoiding the pitfalls of ‘like bias' in recruitment to treating people the way they want to be treated (not how youwant to be treated), Bob's insights could change how you lead your team forever.   We also talk about the power of goals and structured onboarding, the mistakes many leaders make by not setting clear performance expectations early, and how just a few adjustments can change retention rates and team energy drastically.   If you're in the scale-up phase and you're wrestling with hiring the right people, motivating them, or building a culture that thrives — this episode is essential listening.   To ensure you don't miss any inspirational future episodes do subscribe to ScaleUp Radio wherever you like to listen to your podcasts.   So, let's now dive into the inspiring journey of employment transformation, human-centred coaching, and legacy building with Bob Hayward.   Scaling up your business isn't easy, and can be a little daunting. Let ScaleUp Radio make it a little easier for you. With guests who have been where you are now, and can offer their thoughts and advice on several aspects of business. ScaleUp Radio is the business podcast you've been waiting for. If you would like to be a guest on ScaleUp Radio, please click here: https://bizsmarts.co.uk/scaleupradio/kevin Book a call with Granger - 30 minutes value add conversation for Business owners with Staff. https://api.goexela.com/widget/bookings/catchupgrangerugx7zl   Kevin's Latest Book Is Available! Drawing on BizSmart's own research and experiences of working with hundreds of owner-managers, Kevin Brent explores the key reasons why most organisations do not scale and how the challenges change as they reach different milestones on the ScaleUp Journey. He then details a practical step by step guide to successfully navigate between the milestones in the form of ESUS - a proven system for entrepreneurs to scale up. More on the Book HERE - https://www.esusgroup.co.uk/   Bob can be found here: https://www.linkedin.com/in/bobhayward/ https://www.bemoreeffective.com/   Resources: The Profit Secret by Bob Hayward - https://www.waterstones.com/book/the-profit-secret/bob-hayward/nick-baldock/9781784529116 The Inside Advantage by Robert Bloom - https://www.waterstones.com/book/the-inside-advantage/robert-bloom/dave-conti/9780071495691 3Hag Way by Shannon Susko - https://www.metronomics.com/books-by-shannon Zig Zigler - https://www.ziglar.com/ Create Motivation by Kate Turner - https://uk.bookshop.org/p/books/create-motivation-unlock-the-leader-within-kate-turner/558902?ean=9781781334546 Crucial Conversations by Emily Gregory - https://uk.bookshop.org/p/books/crucial-conversations-tools-for-talking-when-stakes-are-high-third-edition-joseph-grenny/6198176?ean=9781260474183 Unreasonable Hospitality by Will Guidara - https://uk.bookshop.org/p/books/unreasonable-hospitality-the-remarkable-power-of-giving-people-more-than-they-expect-will-guidara/7110621?ean=9781529146813 Defeat Into Victory by William Slim - https://uk.bookshop.org/p/books/defeat-into-victory-pan-military-classics-series-william-slim/2549263?ean=9780330509978 Any Do app - https://www.any.do/ Remarkable app - https://support.remarkable.com/s/article/Desktop-app Duolingo - https://www.duolingo.com/

In this episode, Tina Anderson, founder of Just Thrive, enlightens us on all things gut health and its link to everything from mood to glowing skin. Tina spills the tea on how modern living (hi, glyphosate and antibiotics) is impacting our microbiome more than we ever realized. Ahead, Tina also shares her personal journey from attorney to gut health disruptor, plus the affirmations and spiritual practices she swears by for manifesting her dream life and soulmate relationship. Krista + Tina also get real about breaking free from ego and living authentically.  Understand how mindset, intention, and conscious relationships are the true foundations for long-term happiness and success. Whether you're biohacking your wellness routine, dreaming of starting your own soulful business, or searching for ways to become more magnetic, this is for you!  We also talk about: Signs of an unhealthy microbiome + why “bloating” isn't always what you think   Affirmations + subconscious reprogramming for next-level manifestation   Healing the mind-gut connection—how brain + belly talk affect mood + intuition   Spiritual tools for calling in your soul purpose (and true love!)   The “Crucial Conversations” that deepen relationships + keep love alive   Busting myths about probiotic refrigeration + what actually works   The realities of building a conscious, female-founded business   Why prioritizing pleasure, connection + community is the real glow-up Resources For a limited time, you can save 20% off sitewide at https://justthrivehealth.com/discount/almost30 with promo code: ALMOST30. Instagram: @justthrivehealth Pre-order our book, Almost 30: A Definitive Guide To A Life You Love For The Next Decade and Beyond, here: http://bit.ly/Almost30Book.  Sponsors: BetterHelp | This episode is brought to you by BetterHelp. Give online therapy a try at betterhelp.com/almost30 and get on your way to being your best self with 10% off your first month. AX3 | AX3 has generously offered a 20% discount on your first order when you visit AX3.life and use promo code ALMOST30 at checkout. SKIMS | Check out SKIMS best intimates including the Fits Everybody Collection and more at https://www.skims.com/almost30 #skimspartner BEAM | Visit https://shopbeam.com/ALMOST30 and use code ALMOST30 to get our exclusive discount of up to 40% off. STEMREGEN | Use code ALMOST30 for 15% off your entire one-time purchase—no minimum required, one use per new customer, and not valid with other discounts. To advertise on this podcast please email: ad-sales@libsyn.com or go to https://advertising.libsyn.com/almost30.  Learn More: almost30.com/learn almost30.com/morningmicrodose almost30.com/courses  Join our community: facebook.com/Almost30podcast/groups Podcast disclaimer can be found by visiting: almost30.com/disclaimer.  Find more to love at almost30.com! Almost 30 is edited by Garett Symes and Isabella Vaccaro. Learn more about your ad choices. Visit podcastchoices.com/adchoices

Send us a textJust under a year ago on Talking About Kids, the attorney Charles Jamieson recommend mediation, not litigation, to protect kids' well-being during a divorce. My guest today, Karen McNenny, is a mediator and more. Karen is a Certified Divorce Coach, CoParenting Specialist, Crucial Conversations trainer, and Gracious Space facilitator. As you will hear, Karen is passionate about shifting the focus from “getting a divorce” to “being divorced,” because, she contends, it is everything that happens after the paperwork that really impacts kids. More information about Karen and divorce coaches is at talkingaboutkids.com.

How do you use Getting Things Done® (GTD) when it comes to vacations? In this episode, Morten and Lars revisit the topic of GTD and vacations for 2025. Some things have changed since last time, so listen to this episode, where Morten and Lars talk about: - Their use of the Natural Planning Model for vacations - Their use of travel checklists - Their current thinking on how to do your GTD practice while on vacation ..and much more! We hop that this helps you in your "GTD journey" and if it does, or if you have questions for us to pick up in the podcast, you can reach us at podcast@vitallearning.dk And as always, we'd love for you to follow or connect with us on LinkedIn! We always like to connect with GTD'ers from around the world, you can find the links to our YouTube profiles in the Links below. We have some really cool free webinars coming up, which we really want you to join

In today's episode, Bob ‘n Joyce pick up where they left off in episode 185, diving deeper into how leaders can navigate turbulent and unsettling times with intention and heart. The key? Leaders must first ground themselves before engaging in conversations about what the business needs to move forward. But how do you get grounded? Where do you start, and with whom? And how can leaders truly support their teams—not just to survive, but to thrive? Here are a few hints to guide the discussion: • Start by scanning the environment before jumping into action. • Never underestimate the power of a meaningful conversation. • Speak the truth—sugarcoating doesn't soothe, truth does. • Counter exhaustion by encouraging play and nurturing the system. Like episode 185, there are no neat bows here—just real, practical ideas to chew on. So come on in. Grab a soothing snack or beverage. Welcome!

Whether it be a tough conversation you need to have with an employee or  need to de-escalate an issue or job gone awry  with a customer, we are unlocking the tools to better prepare ourselves for the dynamic of crucial conversations. With a passion for this topic, NCG Sr. Business Coach Colin is here to share key points from “Crucial Conversations: Tools for Talking when the Stakes are High” with practical application to the relationships and conflicts we often encounter. 

Welcome back to the Mind Movement Health Podcast! In this enlightening episode, host Kate Boyle sits down with special guest Amy VanLiew, an expert in helping women over 50 build bone strength and improve their health through specialized fitness programs. Amy shares her journey from a corporate engineer to a health coach and personal trainer, highlighting the importance of strength, low-impact cardio, Pilates, and posture. The discussion dives deep into osteoporosis and osteopenia, offering invaluable insights into building and maintaining bone density through resistance training, starting as early as your 20s and 30s. Amy also provides practical tips on how to incorporate strength training safely, emphasizing the importance of mobility, flexibility, posture, and balance. Discover key advice on when to start thinking seriously about your bone health and the benefits of consistent, mindful exercises. Plus, learn how to handle stress and its impact on physical well-being. Whether you're already experiencing bone density issues or looking to prevent them, this episode is packed with advice and encouragement.   Connect with Amy: Even as your aches and pains of age can start to creep in, Amy helps women over50 get moving through online workouts and specialized programs designed for just what we need-strength, low impact cardio, Pilates, balance, posture and more. What's different from traditional workouts (often geared toward people in their 30s) is that hers will leave you feeling good, not beat up. That way, you can “be healthy...enough” to do all the things you love to do in life! After retiring from a 26-year career as an Engineering Program Manager, Amy carved out a space in her life to pursue a greater passion for helping others. She knows that it takes time and effort to be healthy without aggravating the aches and pains that naturally come with age. She pursued extended education to focus specifically on what women over 50 struggle with including a certification in Integrative Nutrition, Menopause, Arthritis and Osteoporosis Fitness, Myofascial Release using the MELT Method, Corrective Exercise with The Biomechanics Method and has just completed an intense Pelvis Pro course with Dr Sarah Duvall. Along with filming new content for her digital fitness studio, Amy loves spending time at home with her husband and 2 furry kids, and continually expanding how many women over50 she helps get moving and feeling better! Website: https://behealthyenough.com/  YouTube: https://www.youtube.com/@BeHealthyEnough Instagram: https://www.instagram.com/behealthyenough/ Facebook: https://www.facebook.com/behealthyenough Linktree: https://linktr.ee/behealthyenough?fbclid=PAZXh0bgNhZW0CMTEAAaeHm_rMIlZT6rLjZYa_LLzNDwaLI2W_dd5YsOSIDdAjsIplIJcS4mHg6AjPKg_aem_8k2OhGkJc9NoWYAUXTdzUQ TikTok: https://www.tiktok.com/@behealthyenough   Ready to escape to Serenity? Then come join our 2025 Pilates Retreat in Thailand! This retreat promises a full week of relaxation, exploration, and rejuvenation tailored for everyone. Get ready for daily Pilates, nourishing food, enriching activities, and meaningful connections with the beautiful backdrop of Thailand. Spaces are limited to only 16 participants so get in now and grab your spot on the link below: https://www.mindmovementhealth.com.au/thailand-retreat/   Connect with Kate: Website: MindMovementHealth.com.au Facebook: facebook.com/MindMovementHealth Instagram: instagram.com/MindMovementHealth Haven't subscribed to the podcast yet? Be sure to subscribe and leave us a review at: Apple Podcasts

Conflict within the church is inevitable. What's important is that we gain the skills we need to love each other through the conflict we are experiencing and seek to understand those we call our Church Family. Difficult people aren't hard to find, compassionate people are. If that's the case, it's crucial that every Christian in a church context works to build resilient compassion through the art of crucial conversations. For more information regarding The Clearing Church, visit our website by clicking hereFollow us on Instagram today by clicking hereWatch the message on our YouTube channel here

On today's episode, I'm sitting down with operations consultant Madi Waggoner to discuss one of the most anxiety-inducing parts of scaling a digital product business: hiring help! As a solopreneur who waited over a year to hire my first VA, I'm so excited to bring you someone who specializes in helping online entrepreneurs set up systems and make their first hires without losing their minds.A few things we cover in this episode:The foundational systems every digital product business needs from day one (even if you're starting scrappy!)How to know when you're actually ready to hire help (beyond just feeling overwhelmed)The costly mistake Madi made that left her with zero income just 3 weeks after having her babyThe practical ways to set up finances so you can hire with confidence, not panicWhy your password manager might be sabotaging your ability to delegate effectivelyResources mentioned in this episode:Madi's Founders Focus Assessment (free tool to identify what tasks to delegate)1Password (recommended password manager for teams)Crucial Conversations (book recommendation for managing team members)Connect with me:Instagram: @abigailpeughConnect with Madi:https://buildingremote.co/Make sure to hit subscribe/follow so you never miss an episode!

Discover all of the podcasts in our network, search for specific episodes, get the Optimal Living Daily workbook, and learn more at: OLDPodcast.com. Episode 3086: Chris of KeepThrifty shares practical, tested strategies for growing your income faster than inflation averaging 8% annually over 15 years by becoming a high-value team member. Learn how to lead with purpose, invest in your own development, support your team, and tackle the tough jobs no one else wants, all of which set you up for financial freedom. Read along with the original article(s) here: https://www.keepthrifty.com/earn-like-a-boss-spend-like-an-intern/ Quotes to ponder: "Decisions are easier, priorities are clearer, and everyone just seems to work together better." "You need to keep learning and growing." "Improving your team helps your company a lot and you even more." Episode references: Crucial Conversations: https://www.amazon.com/Crucial-Conversations-Talking-Stakes-Second/dp/0071771328 The Obstacle Is the Way: https://www.amazon.com/Obstacle-Way-Timeless-Turning-Triumph/dp/1591846358 Start with Why: https://www.amazon.com/Start-Why-Leaders-Inspire-Everyone/dp/1591846447 Learn more about your ad choices. Visit megaphone.fm/adchoices

Laurie Stewart, CEO of Peacemaker Ministries, joins Matt and John to discuss the origins of conflict and how to handle conflict. Resources Peacemaker Ministries (organization) Arbinger Institute (organization) The Colossian Forum (organization) Crucial Conversations by Joseph Grenny (book) The Anatomy of Peace from The Arbinger Institute (book)

Discover all of the podcasts in our network, search for specific episodes, get the Optimal Living Daily workbook, and learn more at: OLDPodcast.com. Episode 3086: Chris of KeepThrifty shares practical, tested strategies for growing your income faster than inflation averaging 8% annually over 15 years by becoming a high-value team member. Learn how to lead with purpose, invest in your own development, support your team, and tackle the tough jobs no one else wants, all of which set you up for financial freedom. Read along with the original article(s) here: https://www.keepthrifty.com/earn-like-a-boss-spend-like-an-intern/ Quotes to ponder: "Decisions are easier, priorities are clearer, and everyone just seems to work together better." "You need to keep learning and growing." "Improving your team helps your company a lot and you even more." Episode references: Crucial Conversations: https://www.amazon.com/Crucial-Conversations-Talking-Stakes-Second/dp/0071771328 The Obstacle Is the Way: https://www.amazon.com/Obstacle-Way-Timeless-Turning-Triumph/dp/1591846358 Start with Why: https://www.amazon.com/Start-Why-Leaders-Inspire-Everyone/dp/1591846447 Learn more about your ad choices. Visit megaphone.fm/adchoices

Discover all of the podcasts in our network, search for specific episodes, get the Optimal Living Daily workbook, and learn more at: OLDPodcast.com. Episode 3086: Chris of KeepThrifty shares practical, tested strategies for growing your income faster than inflation averaging 8% annually over 15 years by becoming a high-value team member. Learn how to lead with purpose, invest in your own development, support your team, and tackle the tough jobs no one else wants, all of which set you up for financial freedom. Read along with the original article(s) here: https://www.keepthrifty.com/earn-like-a-boss-spend-like-an-intern/ Quotes to ponder: "Decisions are easier, priorities are clearer, and everyone just seems to work together better." "You need to keep learning and growing." "Improving your team helps your company a lot and you even more." Episode references: Crucial Conversations: https://www.amazon.com/Crucial-Conversations-Talking-Stakes-Second/dp/0071771328 The Obstacle Is the Way: https://www.amazon.com/Obstacle-Way-Timeless-Turning-Triumph/dp/1591846358 Start with Why: https://www.amazon.com/Start-Why-Leaders-Inspire-Everyone/dp/1591846447 Learn more about your ad choices. Visit megaphone.fm/adchoices

Are you experiencing project blindness? It happens to all of us over time, our project list doesn't give us the perspective we need. Fortunately, there's a way back! Listen to this episode, where Morten and Lars talk about: - Their own experience with project blindness - How you might spot your own project blindness - Their strategies for how to deal with it ..and much more! We hop that this helps you in your GTD journey and if it does, or if you have questions for us to pick up in the podcast, you can reach us at podcast@vitallearning.dk And as always, we'd love for you to follow or connect with us on LinkedIn! We always like to connect with GTD'ers from around the world, you can find the links to our YouTube profiles in the Links below. We have some really cool free webinars coming up, which we really want you to join

Discover all of the podcasts in our network, search for specific episodes, get the Optimal Living Daily workbook, and learn more at: OLDPodcast.com. Episode 3082: Seth Sinclair shares a powerful framework for negotiating with clarity, confidence, and empathy, helping you reach mutually beneficial outcomes without damaging trust or relationships. By focusing on curiosity, active listening, and honest communication, you'll walk away from difficult conversations feeling respected, and more likely to get what you want. Read along with the original article(s) here: https://michaelmehlberg.com/blog/2016/10/17/how-to-win-a-negotiation-without-destroying-relationships Quotes to ponder: "Curiosity diffuses conflict, lowers defenses, and opens the door to understanding." "Always seek to understand what the other person wants and why they want it." "Compromise isn't weakness, it's the recognition that both sides have value." Episode references: Crucial Conversations: https://www.amazon.com/Crucial-Conversations-Talking-Stakes-Second/dp/1469266822 Never Split the Difference: https://www.amazon.com/Never-Split-Difference-Negotiating-Depended/dp/0062407805 Getting to Yes: https://www.amazon.com/Getting-Yes-Negotiating-Agreement-Without/dp/0143118757 Learn more about your ad choices. Visit megaphone.fm/adchoices

Discover all of the podcasts in our network, search for specific episodes, get the Optimal Living Daily workbook, and learn more at: OLDPodcast.com. Episode 3082: Seth Sinclair shares a powerful framework for negotiating with clarity, confidence, and empathy, helping you reach mutually beneficial outcomes without damaging trust or relationships. By focusing on curiosity, active listening, and honest communication, you'll walk away from difficult conversations feeling respected, and more likely to get what you want. Read along with the original article(s) here: https://michaelmehlberg.com/blog/2016/10/17/how-to-win-a-negotiation-without-destroying-relationships Quotes to ponder: "Curiosity diffuses conflict, lowers defenses, and opens the door to understanding." "Always seek to understand what the other person wants and why they want it." "Compromise isn't weakness, it's the recognition that both sides have value." Episode references: Crucial Conversations: https://www.amazon.com/Crucial-Conversations-Talking-Stakes-Second/dp/1469266822 Never Split the Difference: https://www.amazon.com/Never-Split-Difference-Negotiating-Depended/dp/0062407805 Getting to Yes: https://www.amazon.com/Getting-Yes-Negotiating-Agreement-Without/dp/0143118757 Learn more about your ad choices. Visit megaphone.fm/adchoices

Discover all of the podcasts in our network, search for specific episodes, get the Optimal Living Daily workbook, and learn more at: OLDPodcast.com. Episode 3082: Seth Sinclair shares a powerful framework for negotiating with clarity, confidence, and empathy, helping you reach mutually beneficial outcomes without damaging trust or relationships. By focusing on curiosity, active listening, and honest communication, you'll walk away from difficult conversations feeling respected, and more likely to get what you want. Read along with the original article(s) here: https://michaelmehlberg.com/blog/2016/10/17/how-to-win-a-negotiation-without-destroying-relationships Quotes to ponder: "Curiosity diffuses conflict, lowers defenses, and opens the door to understanding." "Always seek to understand what the other person wants and why they want it." "Compromise isn't weakness, it's the recognition that both sides have value." Episode references: Crucial Conversations: https://www.amazon.com/Crucial-Conversations-Talking-Stakes-Second/dp/1469266822 Never Split the Difference: https://www.amazon.com/Never-Split-Difference-Negotiating-Depended/dp/0062407805 Getting to Yes: https://www.amazon.com/Getting-Yes-Negotiating-Agreement-Without/dp/0143118757 Learn more about your ad choices. Visit megaphone.fm/adchoices

"Tools for Talking When Stakes Are High"

Episode Overview-Spirit-anointed leadership influences greatly-Crucial conversations are essential-Jesus and Paul modeled them-Avoiding them harms everyone-Truth strengthens relationships-Effective conversations need preparationShow notes and resources

In this episode, we tackle a conversation we'd rather avoid—but know we must have. How can leaders create the conditions for constructive dialogue in divisive times? Do they take a stand based on their company's vision, values, and business needs, even if it alienates some? Or do they stay silent, wary of the risks in today's political climate? We don't claim to have “the” answer, but we do offer ideas on how to: • Prepare people for difficult conversations. • Take it slow—without turning it into an initiative or labeling it. • Act once you're grounded in what's real and what the company needs. • Foster a space for candid, honest dialogue. No neatly wrapped solutions here—just real talk. We think you'll enjoy it anyway. Come on in, grab a snack, and welcome!

Is it hard to get started doing your Weekly Review? We recently got a listener email asking just this question, so in this episode, Morten and Lars talk about our strategies from some different perspectives, including: - How to play on the same team as your brain - How to reflect to find out what your actual obstacles are - Practical tips on how to get started ..and much more! Thanks so much to Albert-Jan for the question and if YOU have a question, be sure to let us know at podcast@vitallearning.dk And as always, we'd love for you to follow or connect with us on LinkedIn! We always like to connect with GTD'ers from around the world, you can find the links to our YouTube profiles in the Links below. We have some really cool free webinars coming up, which we really want you to join

In this episode of the Leading in Dentistry Podcast, Dr. Wes Eggett reviews the TEACH leadership model, specifically regarding its importance in setting expectations and maintaining accountability within a dental team. He emphasizes addressing gaps between expectations and reality to understand why plans may not be working as envisioned. Dr. Eggett introduces the Six Sources of Influence framework from Crucial Learning, known for their work on Crucial Conversations, to help diagnose and influence team behavior effectively.Motivational and ability problems can be divided into personal, social, and structural areas. Dr. Eggett explains how to use this framework to diagnose issues and positively influence behaviors, using case acceptance in dental practices as an example. He provides detailed strategies for improving case acceptance by addressing personal motivation and ability, social motivation and ability, and structural motivation and ability, demonstrating how using multiple sources of influence can significantly enhance results. This practical approach aims to help dental leaders create a more effective and supportive environment for their teams.VitalSmarts Research on Six Sources of InfluenceMusic from #Uppbeat (free for Creators!): https://uppbeat.io/t/matrika/funk-style - License code: KUYOIZCBFCF1FOMP https://uppbeat.io/t/roo-walker/bolt - License code: RS1AU6Y5DGD5A3H8.

Any causal observer of modern society will notice that the ability to dialogue well is becoming almost extinct. Most people don't know how to have a conversation - let alone a difficult one - without it escalating into something hurtful. Knowing how to talk through something, especially when it's a sensitive or difficult subject, is key to healthy relationships and success as well as keeping your own personal sanity when others get defensive, offended, or combative. This episode will walk you through a crucial conversations crash course that will give you some dialogue skills that will help you navigate hard discussions with peace of mind and confidence. Visit and subscribe to my blog at: www.graceopens.blogspot.comTwitter: @opentograce2015Instagram: @opentogracealaskaParler: @OpentogracealaskaMeWe: Katherine SingerGrow: @graceopensyou

What do you do when things go wrong–when you're hurt, insulted, offended or let-down? How do you move forward without falling apart? This week, we're talking about the importance of handling conflict, and we're exploring the steps that lead to reconciliation. The Process: 1. Know your motive.2. Know your story.3. Share your motive.4. Share your story.5. Listen to their story.6. Own your part in the story.7. Ask for what you want.8. Take action.List adapted from: Crucial Conversations by Joseph Grenny, Kerry Patterson, Ron McMillan, Al Switzler and Emily Gregory ➡️

In this episode of Building the Billion Dollar Business, Ray Sclafani discusses the importance of intentional client reviews and presents a year-long playbook for financial advisors. He emphasizes the need for deeper conversations with clients beyond traditional investment management, covering topics such as tax strategies, legacy planning, budgeting, insurance, charitable giving, and dynamic financial planning. The episode highlights the significance of building trust and maintaining strong relationships with clients to ensure their financial success.Key Takeaways Intentionality in client interactions strengthens relationships.Legacy planning should evolve with clients' lives.Charitable giving aligns with clients' values and legacy goals.Building trust through consistent communication is vital.For more information click here to visit The ClientWise Blog.Find Ray and the ClientWise Team on the ClientWise website or LinkedIn | Twitter | Instagram | Facebook | YouTubeTo join one of the largest digital communities of financial advisors, visit exchange.clientwise.com.

In today's episode, Bob ‘n Joyce welcome Mark Carpenter, author and leadership consultant, to discuss his work helping leaders bring their full humanity to work. Mark's leadership premise is that there are leadership positions and there are leaders and that the two should not be confused. They may coexist together but too often they don't. Mark helps front line leaders and executives connect the dots between a healthy business and the way that they lead. In today's episode, you will discover: - What it means to lead like a person - Common mistakes in leadership development - Mark's three essential leadership skills - Actionable ideas for your business Come on in. Grab a snack. Welcome! About Mark Carpenter: Mark's passion is helping others achieve more of their potential, and uses his three decades of experience to provide perspective and guidance to others. He loves speaking, facilitating, coaching, consulting in communications, leadership development, motivation, change management, and storytelling as a leadership skill. His Master Storytelling program helps individuals and teams turn their real-life experiences into stories that teach, lead, sell, and inspire. Mark spent 10 years as an adjunct professor in communications, and often spoke at a wide variety of conferences for industries ranging from health care to manufacturing to project management to public relations and more. He is a master certified trainer for Crucial Learning courses: Crucial Conversations for Mastering Dialogue, Crucial Conversations for Accountability, Influencer, and Getting Things Done. https://www.linkedin.com/in/mark-carpenter-0b55221/

Karen Albritton talks with Booth about how anyone can network effectively using the basics of relationship and communications in business, whether it's in-person, online, or navigating where AI fits in. Her extensive career in executive leadership, board service, and speaking engagements powers her insights, which she shared at the Carolina Women's Collective summit in 2024.Find Karen on LinkedIn: Karen AlbrittonThe 2025 CWC membership: Learn more hereFind our events and more resources on the Carolina Women's Collective websiteThe Carolina Women's Collective Instagram: @carolinawomenscollectiveThis show is proudly produced by Rooster High Productions.

Today's episode is packed with tools you can use for better communication with the people you love. I'm talking about the tools mentioned in the best-selling book "Crucial Conversations" by Grenny, Patterson, McMillan, Switzler and Gregory. I highly recommend the whole book! The tools I'm touching on today are: 1.Learn to Look 2.Make it Safe 3.State My Path 4.Explore Others' Paths 5.Take Back Your Pen If you'd like to listen to some other episodes I've done on this topic, I have quick links for you: Communication with Teengaers Leading with Validation Talking Back  

How could you track team progress with a team of GTD'ers? In this episode, Morten interviews Jonas Langeteig to learn more about he does just that, including: - How Leroy Seafood uses The Leroy Way as their business system - How Jonas tracks the team OKR's (Objectives and Key Results) - How the team uses GTD to track their Next Actions ..and much more! Even though Viva Goals will be sunset, we hope that this episode helps you think about how you could use this approach with your team. And as always, we'd love for you to follow or connect with us on LinkedIn! We always like to connect with GTD'ers from around the world, you can find the links to our YouTube profiles in the Links below. We have some really cool free webinars coming up, which we really want you to join

In this episode, Molly takes listeners inside The Law Firm Admin Bootcamp + Academy™. She unravels the intricacies of creating robust 'House Rules of Engagement' within a law firm, a set of guidelines ensuring respectful, efficient workflow and collaboration. Molly also shares essential strategies for law firm success, such as embracing discomfort, having courageous conversations, and cultivating a team-centric approach.   Key Takeaways:   Embrace discomfort and have courageous, timely conversations to facilitate effective team functioning. Establish clear 'House Rules of Engagement' that foster respect, shared objectives, and accountability. Adopting a progress-not-perfection mindset helps maintain focus on small, impactful improvements. Encourage empowerment within a firm by promoting team leadership and reducing micromanagement. Promoting gratitude and transparency within the team cultivates a supportive and high-performing work environment.   Quote for the Show: "Every day, every week, we have a mindset of progress, not perfection. We adopt one small step at a time, intentionally." - Molly McGrath   Links: Website: https://hiringandempowering.com/ Facebook: https://www.facebook.com/hiringandempowering Instagram: https://www.instagram.com/hiringandempowering LinkedIn: https://www.linkedin.com/company/hiring&empoweringsolutions/ Law Firm Admin Bootcamp: https://www.lawfirmadminbootcamp.com/ Get Fix My Boss Book: https://amzn.to/3PCeEhk First Among Equals: How to Manage a Group of Professionals: https://www.amazon.com/First-Among-Equals-Manage-Professionals/dp/0743267583 The Five Dysfunctions of a Team: https://www.amazon.com/Five-Dysfunctions-Team-Leadership-Fable/dp/0787960756 Crucial Conversations: https://www.amazon.com/s?k=Crucial+Conversations&i=stripbooks-intl-ship&ref=nb_sb_noss   Ways to Tune In: Amazon Music - https://www.amazon.com/Hiring-and-Empowering-Solutions/dp/B08JJSLJ7N Apple Podcast - https://podcasts.apple.com/us/podcast/hiring-and-empowering-solutions/id1460184599 Spotify - https://open.spotify.com/show/3oIfsDDnEDDkcumTCygHDH Google Podcast - https://podcasts.google.com/feed/aHR0cDovL2ZlZWRzLmxpYnN5bi5jb20vMTc4MTM2L3Jzcw Stitcher - https://www.stitcher.com/show/hiring-and-empowering-solutions YouTube - https://youtu.be/wrbonsbrWko  

I've been thinking about some of the tensions leaders feel when trying to guide improvement among students and teachers.  In a recent interview with David Yeager, author of 10 to 25: The Science of Motivating Young People: A Groundbreaking Approach to Leading the Next Generation―And Making Your Own Life Easier, we discussed how good classroom […] The post MONDAY MATTERS with Jen Schwanke and Will Parker – Crucial Conversations vs. Super Star Phrasing appeared first on Principal Matters.

In this episode of Impossible Trade-Offs, Katie Harbath and Mike Rognlien discuss the evolution of corporate culture at Facebook, particularly focusing on race and gender bias training. They explore the significance of learning and development initiatives, the impact of recent changes at Meta, and the challenges of navigating political perspectives within the workplace. The conversation delves into the importance of DEI (Diversity, Equity, and Inclusion) programs and the role of unconscious bias training in fostering a more inclusive corporate environment. In this conversation, Mike Rognlien discusses the evolution and importance of unconscious bias training, the challenges of navigating ideological diversity within DEI efforts, and the need for curiosity and respect in discussions about diversity and inclusion. He emphasizes the significance of creating inclusive environments and the ongoing necessity of DEI work, even as corporate attitudes shift. The conversation highlights the importance of emotional intelligence and the need for organizations to adapt their training approaches to foster meaningful dialogue and understanding. Get full access to Anchor Change with Katie Harbath at anchorchange.substack.com/subscribe

Are you holding onto team members who are hindering your business's growth? In this episode of The Overlap Podcast, we tackle the challenge of identifying and managing C players—team members who consistently fall short of expectations despite their good intentions. How do you recognize them early? When is it time to intervene or let go? And how can these decisions shape your team culture and overall success? Packed with actionable advice, real-life examples, and leadership insights, this episode is your go-to guide for building a team that thrives. Don't let C players drag down your A players—learn how to make the tough calls with clarity and confidence. What You'll Learn: Clear traits of C players and how to identify them early. Why C players can negatively impact team dynamics and culture. Strategies for coaching underperforming team members to elevate their performance. When and how to make the tough call to let a team member go. Proactive measures to avoid hiring C players in the first place. Key Topics Discussed: Understanding C Players: Characteristics: Lack of consistent performance, motivation, or accountability. The difference between C players and outright con artists. Impact on Team Dynamics: How C players affect team morale and culture. Insights from Nick Saban on the importance of alignment among team members. Strategies for Improvement: The importance of clear communication and specific action plans. Creating opportunities for accountability and self-awareness. Making the Hard Call: How to transition C players out of your team with clarity and dignity. Ensuring tough conversations lead to positive outcomes for all parties. Proactive Hiring Tips: Key interview questions to identify potential C players. Using probationary periods to assess fit and performance. Show Resources: Recommended Tools: The EOS Framework (Get It, Want It, Capacity) for evaluating team members. Crucial Conversations by Patterson, Grenny, McMillan, and Switzler for guidance on hard conversations. Notable Quotes: "High performers hate mediocrity, and mediocrity hates high performers." – Nick Saban "To be unclear is to be unkind." "The only reason you hire someone is to produce an end result consistently and predictably." Conclusion: C players are one of the most challenging aspects of leadership, but they present an opportunity to refine your team and elevate your culture. By identifying underperformance, having clear conversations, and creating actionable plans, you can either guide them to success or help them transition to a better fit. Remember, holding onto C players too long isn't fair to them—or your A players. Take these strategies into your business today and watch your team thrive. Let us know your biggest takeaways and tag The Overlap Podcast!

Robert Finan: Why Agile Teams Need the Right Support, And How We Can Help Them Read the full Show Notes and search through the world's largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes. Robert shares a story about what happens when teams lack management support and the right environment to succeed. He emphasizes the importance of 1-on-1 conversations, addressing individual resistance, and focusing on what can be changed. Slowly building the right environment for our teams - Robert explains how - is how we help them succeed! Featured Book of the Week: Crucial Conversations by Joseph Grenny et al. Robert recommends Crucial Conversations, which offers practical tools for handling high-stakes conversations in both personal and professional contexts. As facilitators, Scrum Masters can use this book to address situations where team members feel threatened, fostering better communication and collaboration. [The Scrum Master Toolbox Podcast Recommends]

It's Dental A-Team's last book club episode of 2024! December's book is Deep Work: Rules for Focused Success in a Distracted World by Cal Newport. Kiera dives deep (heh) into what it means to work with such intensity in a world overrun with distractions, including layers of cognitive focus, an increase in the ability to master topics, the power of routine and ritual, and more. Episode resources: Find the full book club rundown here! Subscribe to The Dental A-Team podcast Join Dental A-Team Consulting Leave us a review Transcript: Kiera Dent (00:01.124) Hello, Dental A Team listeners. This is Kiera and welcome to the book club. This is the last book club of 2024. Can you believe it? We are to the last book club of the year. And just as a fun little book club, let's do a year in review of all the book clubs that we've done together this year. So in case you didn't read these books or you need a book or you need to remember the book clubs we did, January, we did the Go Giver. February, we did Crucial Conversations. March, the Noticer.   April, buy back your time. May, high output management. June, come up for air. July, you can heal your life. August, your next five moves. September, die with zero. October, the power of fun. November, who, how. And December, deep work. This is our last one. And like talk about a really fun year that you guys have actually gone through of all these different books. And I hope you've enjoyed them. I hope you've read them. I hope you've enjoyed the book club. I'm excited to...   like, you know, we're doing in 2026, it's still TBD or excuse me, 2025 still TBD. But talk about how many incredible books that you guys have read this year. and just think like that's so much wisdom brought into your life. And I hope you're implementing these ideas. Like I think back to, as we look back, the go-giver remembering to do those simple acts of kindness for people and to notice and to give more value than people expect. Crucial conversations, saying what needs to be said, not like dodging and beating around the book.   or the Bush. Wow. the noticer just noticing people. remember the, the, was either the beach. He was sitting on a beach and eating seafood and was like, I'm on this crummy beach eating this like day old food. And the noticer said like, I am eating surf and turf with a view and just looking at things differently. thought was it such a cool perspective, April, buy back your time. You guys know, I'm obsessed with this. What's your dollar per hour? how can we buy back more of our time and do more of what we absolutely love?   High output management, figuring out how we can actually maximize and be high output consistently within our management team. Really lovely book. Come Up for Air. You guys know I love this one. This was like leveraging systems and teams. I made my leadership team. I didn't make, I had our leadership team read this book. There was so much goodness with Come Up for Air that I loved. Systems and tools, we've implemented so many of the things from that book. Definitely is gonna be on my consistent books to read here over here.   Kiera Dent (02:23.552) The next one, you can heal your life. This one was such a unique one of diving deep into our own personal lives and how can we heal ourselves and heal from the past and letting go of things that are holding us back. Your next five moves, looking at the business strategy and thinking of what do we need to do next and what are the next five moves in our business. Really incredible. Die with zero. I loved Die with Zero. Another book where you literally like live life now.   And it's such a controversial book compared to Profit First. I love the controversy. I love thinking of it, but really die with zero and how can we have more fun in life? The power of fun. you know, remember how to feel alive again and the different areas of how we can make fun and play more a part of our daily life. Who, not how. It's going back to buy back your time. Thinking of who can do this, not how can we do this? Who can we leverage? Consultants, team members.   Delegating collaborating all those different pieces and now today deep work This book to me is such an incredible Like I love it. I love it so much It was recommended to me by a doctor that I'm obsessed with and their team and he's just someone this doctor I feel is able to get so much done and I was like, what do you do? And he said deep work is one of my biggest things and he goes and hides in the library and he Will consistently like this doctor is someone that I feel is such a high   output constantly and just keeps doing it. like his secrets are he's great with time management. He has none of the apps on his phone. So there's no Slack, there's no text messages or excuse me, there's no emails. It's literally just used as a phone. And then he has, he blocks his time. He's very disciplined. He's disciplined with his spiritual life. He's disciplined with his kids life. He's disciplined with his physical life. He's disciplined with his work life. And I'm just so impressed by who he is. And he said deep work was one of his pieces.   So getting into deep work, are four rules. number one is work deeply. Number two is embrace the boredom. Three is quit social media and four is drain the shallows. And what I loved about this book is he really talks about like he, this guy, he was like in his room and he realized when he like locked himself in this room, he was able to like exponentially grow in his career and like what he was learning and realized.   Kiera Dent (04:41.464) that the reason we don't grow as much as we could is because we're constantly distracted. so within Deep Work, it talks about, we blocking time? And you can call this CEO time, you can call this Deep Work time, but like, we blocking time, distraction free, to work on the biggest projects of our organization? And so Deep Work, like I said, you will see in every one of my calendars, blocking out two to four hours per week is what I recommend for doctors. And I'm really big on blocking it during your production time. So that way you actually...   are super focused and super intentional with no distractions. That does not mean you have to be in the office. I actually sometimes recommend not being in the office so you're not distracted, but it's really awesome. There's actually some really cool apps that you can do that lock everything. So when I go into deep work time, you can literally lock everything. So no email, you could set up the apps or the browsers that you're allowed to do. And then literally your whole computer locks out of everything else. So when we get bored, we want to go scroll social media. You can't do that.   And that's where it's like the embracing the boredom that I thought was so critical and so incredible is we embrace the boredom. We embrace these different things because when you embrace the boredom, you push through versus being distracted and wasting away our time. so during it, like literally you want to go check your email and it's shocking because you'll see how often you check your email, check your social media, do all these different things. But the answer is like, we're here to have deep work with no distractions and we're training ourselves.   to become so effective with our time when we're working on these projects that we actually move the needle forward exponentially. And I love this. I love this so much because we are in such a distracted society that we don't get deep work done. So many dentists are like, Kiera, like, I just can't get this done. I'm like, block the deep work, block the CEO time, office manager, same thing. Like this is, and it's not for us to do the little tasks, like the payroll that we know is going to get done or to check. It's like, no, we need to make a operations manual. We need to get that done.   We need to build out new job descriptions and tiers for our employees to move up from one position to the next. We need to go and figure out like it could be CE. For me, a lot of times it's like projections for the next year. It's looking at my PNLs. It's building out for us. Like I've been working, my deep work time has been so focused on building out content for next year's in-person events for our doctors that I hope that you're coming to. If you have not, please sign up. Prices do go up in January. We have promoted the prices through end of year for you guys.   Kiera Dent (07:04.42) giving you, want people to have this be a no brainer. So you actually save exponentially thousands and it is a complete tax write off. You get to come be with us in person. You get to network with peers, but we're going to do, like I said, a strip down from top to bottom of your business. And you're going to have a plan every quarter of what to do plus one-on-one calls with the consultant. And you also get us to help with team implementation. So we're working with the doctor and the team. It's doctors and OMS in person. This has been my deep work. This is what I'm working on every single week. This is what's pushing the needle forward. This is how   as a CEO who's busy, I pushed the most important things forward. And it's crazy because this is, one of my favorite quotes from Jaco Willings is discipline equals freedom. And so having the discipline to do this deep work that Cal Newport talks about in there is just so incredible to me. because really we've got to be digging in, we've got to be working on the pieces that move us forward. We have to be able to focus without the distractions on these tasks. And so like,   It literally allows you to focus and to work without distractions. And they talk about in their like shallow work versus deep work and shallow work is non-cognitively demanding logistical style work often performed while distracted. So think about like how often we submitted payroll while distracted, how often we've answered emails while distracted. We've been slacking like in our company, I make it to where we're in meetings. We have no new standard that...   We are present and that means Slack is closed, phones are shut off, all of our emails are closed and we are present here because it's so easy to be distracted. Whereas Deep Work is like a superpower in our increasingly competitive 21st century economy. And so really it's like, in order to produce our absolute best stuff, we have to commit to Deep Work. This is where we have the creative spaces, this is where we have the very Deep Work. Like this doctor I was telling you about who recommended this to me, they have...   Six practices they have grown their practices exponentially their practices are producing Multi-millions they have a leadership team the doctors been able to remove themselves from the practice and it's because I believe this doctor has been working on deep work for years Also in deep work It's the ability to quickly master hard things and the ability to produce at an elite level for quality and speed two core abilities for thriving in today's economy because when we When we teach ourselves not to be distracted when we teach ourselves that we're here to work   Kiera Dent (09:22.99) There's no distractions. Like it's literally incredible. If you guys didn't listen to my podcast with John Jackson from Defy Ventures, who was a prisoner. I hope you guys listened to that. He is someone who has inspired me in 2024, like top people that I've met this year. And I remember him saying like when he was in prison, there was nothing there for him to do other than learn. He was sitting in cinder block walls. There were no distractions he could have.   And he learned and he learned a lot. He learned how to run businesses. He taught himself that and that's why they do this for prisoners, but like, let's not be in prison to teach ourselves how to work without distraction. and in the book, one of the quotes is to learn hard things quickly. must focus intensely without distraction. So if you don't know how to do your numbers, well, are you spending the deep work time to learn how to read a PNL to learn how to do cashflow to learn and listen to different podcasts or books or have a coach or a mentor with you doing this with you.   But really it's there. And then they said, your work is craft. And if you hone your ability and apply it with respect and care, then like the skilled will write, you can generate meaning in the daily efforts of your professional life. So, and then I love, say the key to developing a deep work habit is to move beyond good intention and add routines and rituals to your working life designed to minimize the amount of your limited willpower. Nessa Nessa. Wow. Necessary to transition into and maintain a state of unbroken concentration.   And when you can master deep work, and I'm not going to say that I'm the best at it. I'm not here to tell you like, I'm incredible. I'm here to say like, I have learned a lot of this. have taken this on and it's true. Like we are so distracted. It's so easy to be distracted. There's even a company called The Brick. And what you do is you can literally brick your phone where like you can tap it and your whole phone shuts off. And it's just a phone like that you can call with. That's the only thing you can do with it. But just think of how much more in life you can achieve, how much more in life you can.   accomplish, how much further your business could grow, how much more you could invest in your relationships if we weren't distracted. And that's not to say there's not a place in time for social media and different things. Like, of course there is, but let's do that intentionally, not distractedly. Let's do that because we choose to, not because it's a habit that we haven't been able to break. Let's work on the big frogs of our business, right? They talk about eat the frog first in the morning, the thing you don't want to do. To me, that's the deep work. Like so much of what I put on deep work, I literally dread.   Kiera Dent (11:46.264) But now with the use of chat GPT and other things, like you can actually move things in deep work so much faster than we've ever been able to do. And so really maximizing this. So like I allow it to be open, but like it's wild. When I lock everything out, I feel annoyed actually. I'm like, but I also am shocked at how fast my mind gets distracted. so to be able, it's like meditation, to be able to help ourselves be so like to me, deep work.   and meditation are training our minds rather than being like, I don't know, it's not manipulated, but guided by a wandering mind. Like I wanna focus and be intentional with my thoughts and with my life. And I'm creating it rather than being managed by it. And I think that that's deep work does is that to me, deep work is exercise for the mind. Meditation is exercise for the mind. It is being able to be this like pristine top performer.   for two to four hours a week and to get the big projects done. And just, want you to think about, let's just think about a practice, a doctor and an office manager who do deep work. I guarantee you like bonuses for your hygiene. So hygiene production and bonuses could get done. Operations manuals could get done. Protocols and reviews of the company could get done. The financial piece could get learned in one year's time doing deep work. It probably would be less than that. You could really go through and write protocols and...   have better onboarding systems. Think about an associate onboarding process. Think about being able to figure out a billing system and process. I mean, yes, of course you can hire us and we have most of that already for you, but just think of all the things you can move forward. Think of the new ideas you could create. Think of the ability to onboard an associate doctor better. Think of the ability to go and look through all of your exams that you did and figure out where did I not do as strong and how can I refine my presentation style.   Think about being able to go and observe your practice and see it in this zone. Like all these projects, think of everything that's big on your list. To be able to set aside two hours a week is just like mind boggling. And then to think if we're doing this consistently, how much more will you actually be able to get done? How much more time will you be able to have? Because you're gonna like check off your checklist pretty quickly and then you're gonna start to go into like new lessons. Like think if you spent two hours a week on chat GPT.   Kiera Dent (14:06.378) learning it and how to use AI better in your practice. How much further ahead would that send you? This is the type of deep work and learning new skills and learning new insights that I think could be absolutely masterful for you. So I loved this book. I love helping offices set this into their schedules. I love helping office managers realize the practice will not burn down with you being gone for two hours. I love doctors realizing this is your CEO time. This is where you review your P &Ls. This is where you look at the numbers of your business. This is where you do your projections for the next year. This is where you do all the different pieces.   is during this deep work time, undistracted, very focused. So I hope you read it and I hope you love it. And I hope that you had a really fun year advancing yourself with professional development of reading these books and expanding your minds and expanding what you believe is possible and turning the impossible into possible. And I really hope that you've just realized how much you've invested in yourself and how beautiful it is to keep   growing and creating and evolving. Life is a journey. These things take time. Mastery is not done overnight. And so I just implore you as you go into 2025 that you truly, truly, truly set aside deep work time. Commit right now that you're going to do it you're going to see how much your practice will flourish. And I promise you will be life changing for you.   I hope that you choose to join us in person in 2025. I hope that you choose to not to keep thinking about consulting, but to execute on it. I hope that you decide to invest in yourself and your team this next year and that you just truly have the best year of your life. I will be getting you guys books to read and I just hope that you know your life is yours to create, not to manage. So let's start creating it through our deep work time. And I hope you guys loved it. I loved reading this, if you can't tell.   And as always, for all of you listening, thanks for listening. I'll catch you next time on the Dental A Team podcast.

This week, we are so thrilled to bring you a conversation with Joseph Grenny. If you've ever read Crucial Conversations, Influencer, or Change Anything, then you already know the immense impact of Joseph's work. His books have sold millions of copies and become essential texts for building trust, improving relationships, and transforming the way we communicate in every area of life—from families to Fortune 500 companies.Joseph is more than an author. He's a social scientist, a business leader, and a force for good. He's co-founded organizations like VitalSmarts and The Other Side Academy, the latter of which has redefined what it means to help people rebuild lives after addiction and incarceration. Joseph's work is deeply practical and profoundly humane—it's about understanding the moments that shape us, the conversations that define us, and the courage it takes to truly connect with each other.In this episode, we explore how to navigate the most emotionally charged and high-stakes conversations—what Joseph calls "moments of disproportionate influence." He shares insights on why avoiding hard conversations only compounds harm, how to speak honestly without losing relationships, and the unexpected ways crucial conversations can lead to healing and deeper connection.Joseph even offers tools for the moments we dread most: when values clash, when trust has eroded, or when we're afraid our words will only make things worse. This conversation is full of wisdom, heart, and, yes, practical strategies you can use right away. Whether you're looking to strengthen a marriage, or navigate a family faith transition, or just get better at work relationships, this one's for you.We are so grateful Joseph joined us to share his hard-won insights, and we can't wait for you to hear this. And with that, here's our conversation with Joseph Grenny.

Most companies hand out rigid scripts packed with interrogation-style questions to train people on talking to cash buyers—but that's not how you build real connections.  Nathan Payne joins us to share a smarter, more effective approach to growing your cash buyer list. He'll guide you step by step on how to start genuine conversations, nurture relationships, and create a solid plan to keep your cash buyers coming back.  Ready to level up your wholesaling game? Dive into Brent's TP Training Program TTP training program and learn the exact steps to become a successful real estate wholesaler! ---------Show notes:(0:47) Beginning of today's episode(2:26) Real estate is determined by the ready-enable buyers(7:16) The outline of every step in finding five different types of buyers(11:17) Nathan gives tips for people who are paying for lead lists(11:50) What you need to know in order to get the criteria(17:23) The importance of practicing open-ended questions (who, what, where, why, and how)(28:41) How to find more deals and take action on the leads in your database----------Resources:BatchleadseBayZillowBatchTVFollow Nathan's Acquisition Manager Mastery Group hereTo speak with Brent or one of our other expert coaches call (281) 835-4201 or schedule your free discovery call here to learn about our mentorship programs and become part of the TribeGo to Wholesalingincgroup.com to become part of one of the fastest growing Facebook communities in the Wholesaling space. Get all of your burning Wholesaling questions answered, gain access to JV partnerships, and connect with other "success minded" Rhinos in the community.It's 100% free to join. The opportunities in this community are endless, what are you waiting for?