The Brainiate Show

In this episode, you'll get a rare behind-the-scenes glimpse into the legend behind SalesforceBen. I interview Ben McCarthy, otherwise known as Salesforce Ben. During our discussion, Ben gives us a glimpse into how SalesforceBen churns out amazing content for the Salesforce community regularly. Ben also explains the role that Personal Branding has played in his career path and growth of SalesforceBen. In addition, Ben and I talk about some of the behind-the-scenes (unglamorous) work that goes into running a business and what it's like to be an entrepreneur. We touch on some of the common myths that people have when it comes to running your own business.

Salesforce is known for its versatility and ability to automate tedious tasks, but if it's not properly implemented, users may not be willing to adopt it. A successful Salesforce implementation can bring your business to the next level, but a failed implementation can leave you high and dry. Grab your headphones and listen to this insightful interview with Paul Ginsberg as he shares the different reasons for low user adoption and the simple, practical, and powerful ways you can tackle it! Spoiler Alert: No additional apps are necessary!

In this podcast, Salesforce's SVP of Product Management and GM of Einstein, Marco Casalaina discusses how AI is revolutionizing the way businesses interact with their data. Casalaina talks about major advances in machine learning that can now do some work for us more effectively than humans ever could before. One example is Einstein Lead Scoring. The Einstein AI platform creates a model for each lead in Salesforce, to help organizations prioritize their prospects based on data that's unique to them.

One way to set yourself apart in the tech world is through building community connections. In this podcast episode, Meagan Diegelman will share some powerful tips for making your Salesforce career sing by successfully engaging with the community! The key to success? Connecting with others and lending a hand when you can. It takes more than one person to make an event happen, so be proactive about volunteering or assisting on committees where their activities align with your interests!

Data is the lifeblood of any business's database, and Salesforce Administrators understand that having clean data is vital for a company's success on the Salesforce platform. A poorly managed database may result in a decline in productivity and revenue for your business. As a result, it's critical to have procedures in place to improve data quality. User adoption plummets when a company's database is unreliable, as the organization's centralized database is untrustworthy. During this podcast interview, Andrew Fragias discusses the importance of data quality and how any company may boost its quality to increase end-user adoption of Salesforce. He also reveals several strategies to improve data quality, which you can implement right away.

Many people have a hard time navigating their Salesforce careers. They don't know what to do with themselves, where to go, and how they should get there. To be successful at anything in life, you must have a strategy for attack - a plan that will get you off to a good start. Skye Tyler is an expert on this topic and she shares her tips on how you can navigate your career like a pro! This podcast interview will give you all the tools necessary for success in your Salesforce career. You'll learn about everything from how to land your first Salesforce job, identify the skills you need, and network within the Salesforce Trailblazer Community to uncover some incredible career opportunities. Don't forget to rate and review this episode on your favorite podcast app, like Spotify, Apple Podcasts or Audible, so that others may discover it more easily.

Salesforce professionals are in high demand, but it can be hard to find your niche. There are so many different types of roles and responsibilities that you could take on as a Salesforce professional, which means there's no one-size-fits all approach for finding the right job. It's easy to get lost in the sea of opportunities. What you're about to hear is an excerpt from the Brainiate Show LIVESTREAM from November 2, 2021, where I, along with co-host Melissa Linenberger provided some of the most up-to-date career advice for Salesforce professionals to help you find your niche in this competitive field. ...and if you didn't already know, you can catch the Brainiate Show livestream every Tuesday at 2pm Eastern. Navigate over to brainiate.info/weekly to sign up and get notified about each week's show.

If you want your Salesforce users to know how to use the software, you'll need a training strategy for them. This podcast interview with Heather Black discusses the techniques for creating a successful Salesforce training plan, including how to put it into action and what you should think about while developing your own.

With companies scrambling to get their Salesforce configuration updates up and running, Salesforce DevOps is a popular topic in the industry. You may not be aware of the significant impact a good DevOps approach can have on your company's success. When you consider what DevOps can do for your business, you'll be thankful that you made the investment! During this podcast interview, Andrew Davis explains how a strong DevOps strategy may make all the difference for your company's internal Salesforce releases. I'm certain you'll enjoy listening to this discussion as much as I enjoyed doing it!

These days, there is a lot of competition for people with Salesforce expertise. With the ever-growing number of businesses adopting the Salesforce platform, it's no wonder that there is a shortage of qualified professionals who know how to use it. Ian Gotts has been working with Salesforce for over 20 years and knows what it takes to be successful as a professional in this competitive, and ever-changing landscape. Learn about his insights on what it takes to manage Salesforce projects successfully, and the critical skills needed to crush it in today's job market.

USER ADOPTION: Salesforce is a great tool for your business. But if you're struggling with low user adoption, it can be tough to know what to do. During this episode you'll learn how to: understand the different reasons why people don't adopt Salesforce and how they might feel about using it; identify where you need help in order to improve adoption of Salesforce; create an implementation plan that will work! INLINE EDITING ON REPORTS: During this segment, we will go over how to use inline editing of reports in Salesforce. OPEN Q&A: During the LIVE Q&A session, I will answer YOUR Salesforce questions!

In this podcast, Andrea Terrell shares advice for Salesforce Admins on how they can level up their Pardot skills. She has a proven track record of success and she's here now with some secrets from the trenches!

Managing your Salesforce career is important. You are the CEO of yourself, so it's essential to take responsibility for your own development and career growth. This includes ensuring that you have a personal roadmap-a plan for self-development that you can follow. It also includes being aware of what skills you need to acquire in order to move forward within the company at which you work.

Click here to get your downloadable PDF https://brainiate.lpages.co/salesforce-content-ideas-to-grow-your-personal-brand/

I recently sat down for a chat with Jeff Satterwhite. Jeff is a Certified Senior Product Owner for Salesforce at Adventist Health System in Florida.   During our chat, Jeff explains which Salesforce products and third party apps are being used at Adventist Health System, and how Salesforce has helped transform internal operations to provide best-in-class experience for patients and their family members at Adventist.   Link to show notes: https://goo.gl/62ystX

Show notes: https://goo.gl/36JQvG

Click here for the Show Notes and Show Transcript - https://goo.gl/UpAZW4

Show Notes: Get 1 FREE Audible Book (New Accounts): audible.brainiateshow.com   Resources to help you manage duplicates:   How to use Salesforce Matching Rules    Trailhead: Duplicate Management   In Salesforce Classic: How to merge duplicate contacts   How to merge duplicate accounts In Lightning Experience Using the Potential Duplicates Component Cloudingo

In this episode, I sit down for a chat with Dana Hall.    Dana is a Trailhead Engagement Marketing Manager at Salesforce.    Dana shares with us some of the best kept secrets regarding Trailhead - including some hidden gems, best practices and tips for getting the most out of this incredibly useful, free and life-changing tool.   Show notes: http://brainiate.blogspot.com/2017/04/the-brainiate-show-how-to-become.html

In this episode I sit down for a chat with Misty Jones. Misty is a Senior Salesforce Administrator at Mutual of Omaha Bank, based out of Scottsdale, Arizona.    Misty has earned 6 Salesforce Certifications. 3 Certifications in 1 week - at Destination Success 2017!    Within the next half hour, you will hear Misty share her experience at Destination Success 2017: the prep work she did prior to attending, the intense experience during Destination Success and the accomplishments she came away with as a result of her hard work.    Misty explains how she was initially introduced to Salesforce, reveals how she handles end user training, duplicate management, and some best practices around leveraging Salesforce reports and dashboards to drive success within the organization.   Show Notes: http://brainiate.blogspot.com/2017/04/the-brainiate-show-misty-jones-reveals.html

In this episode I sit down for a chat with Daniel Peter, Salesforce MVP, Bay Area Salesforce Developer User Group Organizer and Lead Applications Engineer at Kenandy.    Daniel shares his wild experiences at three Salesforce community events: Tahoe Dreamin', Snowforce and Punta Dreamin'.    I think Daniel traveled more in the last few weeks than I did in the last 15 years. Daniel gives us some insight and advice on how he uses Salesforce to solve common business problems using both native and custom solutions in ways that are both efficient and effective.   Show notes: http://brainiate.blogspot.com/2017/04/the-brainiate-show-daniel-peter-reveals.html

In this episode I sit down with Salesforce Admin Evangelist, Gillian Bruce. Gillian reveals what it's like to be an Admin Evangelist, some interesting experiences as co-host of the Salesforce Admins Podcast (formerly known as the ButtonClick Admin Podcast), and Gillian shares valuable advice to people who are new to Salesforce. Show notes: http://brainiate.blogspot.com/2017/04/the-brainiate-show-gillian-bruces-tips.html

In this episode, I chat with Jason Atwood. Jason is co-founder & COO of Arkus, Co-host of the CloudFocus Weekly podcast, Salesforce MVP & certified Salesforce consultant.    Jason shares some insights and perspectives on Destination Success, explains how Quora and StackExchange are probably the best kept secret tools used by Salesforce Developers, and gives us his top picks for favorite apps on the AppExchange.    Show notes: https://goo.gl/AWJbpp  

In this episode, I sit down for a chat with Caleb Steen.    Caleb is a Manager for SMB Solution Engineering at MapAnything, based in Charlotte, NC.    Caleb gives us a glimpse into his own introduction to Salesforce, while also providing some great insight on how organizations improve their strategic planning by visually displaying their Salesforce data based on geographical territories using a bit of magic from MapAnything.     Caleb shares some interesting and creative examples of how a waste management company uses MapAnything to track the location and delivery of their dumpsters using MapAnything and Salesforce.   Link to show notes: https://goo.gl/hN4Mt7

In this episode I chat with Denise Carbone. Denise is Director of Client Engagements at RelationEdge, based in Chicago. Denise is a Salesforce MVP, a Chicago User Group Leader and an all around awesome person.   During our chat, Denise shares valuable insights - explaining how she persisted and overcame her initial frustration and anxiety with Salesforce to become a Salesforce evangelist and community rockstar! Show notes can be found at: https://goo.gl/KYOwI7

In this episode, we hear from Justice Sikakane, Certified Salesforce Administrator at Cargill, based in Minnesota. Justice has earned over 100 badges on Trailhead, which is an impressive feat by itself. Justice is also an emerging speaker at multiple community led events.    In this episode Justice shares his valuable insights and wisdom on managing the Salesforce landscape, connecting with others in the Salesforce community and continuously learning along the way.   Justice is quick to turn the tables a bit and ask me a few interesting Salesforce-related questions, too!  Show notes can be found at: https://goo.gl/tYg1Qb

In this episode, Stuart Edeal shares the secrets to success for nonprofits on Salesforce while providing a 360 degree view of constituents, donors and volunteers.    Stuart also shared his experience in overcoming a career hurdle through his involvement in the local Salesforce user group. Show notes: https://goo.gl/5crtgK

In this episode we hear from Ohad Idan, who shares his unique experience getting introduced to the Salesforce platform through the perspective of process improvement, which I found particularly impactful.    Ohad shares some of his insight on the huge impact he has had on business operations through his knowledge and expertise on the Salesforce platform. Click here to access the show notes: https://goo.gl/pWHZAu

In this episode, Ben Bolopue shares his bumpy introduction to the Salesforce platform, giving him a unique opportunity to become a superhero within his organization as the Salesforce Admin.  Ben shares some insights on how he developed fantastic friendships within the Salesforce community and taps into other Salesforce experts to develop new superpowers on a regular basis. Check out the show notes at: https://goo.gl/m48gdj

In this episode, we hear from Salesforce Administrator, Sales Cloud Consultant & Cleveland Women In Tech Group Leader, Amy Oplinger. Amy walks us through her career path pivoting from stellar Sales Rep to Awesome Salesforce Admin. Amy also gives us a glimpse into the notorious GIF SQUAD, and how she connected with other influencers in the Salesforce community. Check out the show notes at: https://goo.gl/EvgfZ9

In my inaugural episode of The Brainiate Show I sit down for a chat with Salesforce MVP, Eric Dreshfield.    Eric shares his experience getting introduced to the world of Salesforce, to become a Salesforce User Group leader for Southern Indiana, and founder of Midwest Dreamin'. Check out the show notes at: https://goo.gl/UX0tFO