Podcasts about salesforce platform

Today, we're live with SPI Logistics' Cristine Sills, Navneet Johal, and Shivrani Narayan, who are talking about claims handling, professionalism, fraud prevention, and carrier verification! Guests discuss how the SPI team manages complex claim issues to prevent escalation and safeguard agents from costly errors and potential disputes, uphold SPI's reputation, counter identity theft, and update their due diligence process!   About Cristine Sills, Navneet Johal, and Shivrani Narayan Manager of Client Services, Cristine Sills has been employed at SPI Logistics since January 2003. Cristine started her journey with SPI as an Accounts Receivable Supervisor.  Throughout her tenure, she has acquired diverse skills by cross-training in Accounts Payable, Accounts Receivable, and the Client Care Services department. This comprehensive knowledge has provided her with a unique vantage point on the company's operations, enabling her to contribute to the creation and development of a more integrated learning experience for the employees and independent business owners.  Manager of People and Culture, Navneet Johal has been a part of SPI Logistics since June 2023. In her role, she works collaboratively with her colleagues to ensure the highest level of service delivery to our esteemed agents. Her responsibilities encompass various aspects, including facilitating the smooth integration of new agent offices and their sub-reps, as well as configuring roles within the Salesforce Platform.  Operations Manager, Shivrani Narayan has been a part of SPI Logistics since July 2020. In her role, Shivrani is responsible for providing comprehensive training and support to our agents, particularly in utilizing our internal TMS system and addressing claims and insurance-related inquiries. With her expertise in claims management, Shivrani offers invaluable guidance on carrier vetting, emphasizing key factors to consider and warning signs to be cautious of.    Connect with SPI Phone: 866-744-7774  

ABOUT COLLEEN TARTOWColleen Tartow, Ph.D. is Field CTO and Head of Strategy at VAST Data and has 20+ years of experience in data, analytics, engineering, and consulting. Adept at assisting organizations in deriving value from a data-driven culture, she has successfully led diverse data, engineering, and analytics teams through the development of complex global data management solutions and architecting enterprise data systems. Her demonstrated excellence in data, engineering, analytics, and diversity leadership makes her a trusted senior advisor among executives. An experienced speaker, author, valued mentor and startup advisor, Colleen holds degrees in astrophysics and lives in Massachusetts.ABOUT JIM LIUJim Liu is an accomplished engineering leader with a track record of driving business outcomes at companies like StockX and Nordstrom. He is also an active community builder with Engineering Leader Community and Angel Investor communities. Jim and his family reside in Seattle, WA.ABOUT DIVYA ALAVARTHIDivya Alavarthi is an experienced engineering and business leader with 14+ years of expertise in architecture, engineering, product delivery, pre-sales, professional services, and organizational leadership. She developed Salesforce Platform architecture standards, best practices, and minimal viable architectures. She supported a talent pool of 5000+ architects and developers resulting in improved strategic agility, speed to market, and business value in large-scale multi-cloud implementations.This episode is brought to you by Clipboard HealthClipboard Health is looking for the next generation of exceptional software engineering leaders, not just managers. They're a profitable unicorn, backed by top-tier investors, and they take the craft of engineering management seriously.Clipboard Health matches highly qualified healthcare workers with nearby facilities to fulfill millions of shifts a year - revolutionizing healthcare staffing with a fast, flexible, and user-friendly platform.Learn more & browse their open roles at clipboardhealth.com/engineeringSHOW NOTES:The importance of leadership in hiring (1:29)The Tartow Method Explained: Key aspects of a successful hiring practice (3:57)How to build out the interview process & ask the right questions (6:14)Behavioral Interviews and good responses: Tips for gaining clarity from interviewees on abstract skills (7:52)Where eng leaders can start building their hiring skill set (9:16)Colleen's experience co-leading ELC Boston & advice for 1st time event attendees (10:36)Understanding how to model problems as engineering challenges (14:41)How to use an engineering mindset to tackle personal problems (16:35)Jim's process for deconstructing problems & solving them like an engineer (18:38)Tips for building / applying your skill set around abstracting problems (21:27)Jim's perspective on getting involved with a local ELC community (24:36)Ways to help make the most out of your first ELC local experience (27:05)Divya shares about the power of storytelling in engineering leadership (30:07)Build the narrative about your product's business impact (32:24)An example of bringing different demos & storytelling together (34:09)Frameworks for effective storytelling: build a narrative around a product / demo (36:16)How to start improving your storytelling today (37:35)Divya's favorite moments with the ELC Seattle chapter & how to get involved (39:42)LINKS AND RESOURCESCheck out all of our local chapters & get involved here: elc.community/home/clubsThis episode wouldn't have been possible without the help of our incredible production team:Patrick Gallagher - Producer & Co-HostJerry Li - Co-HostNoah Olberding - Associate Producer, Audio & Video Editor https://www.linkedin.com/in/noah-olberding/Dan Overheim - Audio Engineer, Dan's also an avid 3D printer - https://www.bnd3d.com/Ellie Coggins Angus - Copywriter, Check out her other work at https://elliecoggins.com/about/

Today Laura and Kevin speak with Francis Lacoste.  Francis is an Engineering Leadership Coach who helps CTOs and VPs of Engineering at scaling tech startups nurture amazing work cultures and high-performance teams that build products and services that delight their customers.Until early 2023, Francis was the Senior Director of Software Engineering, Culture, and Engagement at Salesforce, where he coached top engineering managers to be better leaders as they helped grow the company and build a culture of collaboration and innovation across the Salesforce Platform engineering division with 1200 people.He has spent 25+ years working from home in the open-source and cloud developer tools industry and also previously worked at Heroku and Canonical, where he built successful high-performance remote engineering teams.

Today on the podcast I'm joined by Jack Kessler and Steven Welborn from Ohanafy - the only brewery and wholesaler software platform built on SalesForce. If you're interested in growing beer sales (and learning about the financial aspects of the beer business) this podcast is for you.Key TopicsWhy it's crucial for beer producers to understand the financial intricacies of their business in today's competitive marketInsights on how understanding financial metrics can directly impact the cash flow and profitability of a beer businesses The role of technology in optimizing revenue and finances within the beer industry Common financial challenges that beer distributors face, and how can they navigate through them effectivelyHow technology influences the operational efficiency and financial performance of breweries and distributors Advice to aspiring breweries and beer distributors who aim to enhance their understanding of the financial aspects of running a successful business ResourcesLearn more about Ohanafy, or schedule a DemoJoin the network of brewery financial professionals - the Beer Business Finance Association

Francis Lacoste enters the podcast to speak about how he fuels growth for VPs of Engineering as a coach. Drawing from decades of startup experience at Heroku and Salesforce, Francis puts into practice operational principles that help teams scale past 20 employees.  He coach technical executives to become leaders who nurture amazing engineering cultures. He help CTOs transition from “building the product" into “building the org that builds the product”. I support them in growing their team building and relational skills.-CareerBefore coaching, he spent over twenty-five years in the open-source and cloud developer tools industry. He started as a software engineer working on open-source technology. He transitioned into engineering management at Canonical. My experience with remote environment led him to Heroku where he built the remote engineering culture. In 2019, he realized that the engineering management path wasn't fulfilling to me, and I move into a role dedicated to supporting the engineering culture within the Salesforce Platform.- I've worked remotely for 24 years. Interested in promoting your product/service via sponsoring the podcast? Fill out this form. Learn more about at https://thevpe.coach

Salesforce started as a CRM but then grew in many different areas. It has grown to the extent that it has become almost like a platform. But even though Salesforce might come across as you can build pretty much anything on the platform, there are limitations. Most people don't understand how bad these limitations might fire back, especially if you plan to overcustomize the system. Planning to customize would require you to understand how each object links to each other and how deep you can go while creating these objects.In today's episode, our guest, Hunter Austin, discusses the opportunities and limitations of the Salesforce platform. He also discusses why companies struggle with the Salesforce platform and what they need to know to be successful with it. Finally, he discusses the vertical and horizontal relationships of the Salesforce platform and why you need to understand them to be able to get the analytics you would need to be successful with the platform.For more information on growth strategies for SMBs using ERP and digital transformation, visit our community at wbs.rocks or elevatiq.com. To ensure that you never miss an episode of the WBS podcast, subscribe on your favorite podcasting platform.

Today on the Salesforce Admins Podcast, we're replaying our episode with Sarah Flamion, Research Architect on Salesforce's Research & Insights Team. Join us as we chat about what recent advances in generative AI mean for admins and the Salesforce Platform. You should subscribe for the full episode, but here are a few takeaways from our […] The post Replay: Sarah Flamion on Generative AI appeared first on Salesforce Admins.

Today on the Salesforce Admins Podcast, we talk to Sarah Flamion, Research Architect on Salesforce's Research & Insights team. Join us as we chat about what recent advances in generative AI mean for admins and the Salesforce Platform. You should subscribe for the full episode, but here are a few takeaways from our conversation with […] The post Sarah Flamion on Generative AI appeared first on Salesforce Admins.

Stu Johnson, Vice President of Marketing for Rootstock explains how to simplify a manufacturing implementation of ERP on the Salesforce using Rootstock, where most of the development work to integrate the platform has been completed for you, without having to make your business fit someone else's mold. Learn more about your ad choices. Visit megaphone.fm/adchoices

Mike Milburn is not only a new dad but also has a new company called Pimly. Salesforce was a large part of Mike's past but is now returning as he enters a fascinating new area critical to customers. The mission back then was to provide incredible value to every single company employee, and the mission remains the same today. The goal for Pimly is to make the product cloud usable by sales, service, marketing, and commerce. Maintaining the same values that Salesforce is known for, Pimly is simply building another cloud in the Salesforce ecosystem. Listen in to learn more! Show Highlights: What the goal of Pimly is The evolution Mike envisions as it relates to data and value How product information is supported along with other types of data merchants are collecting Pimly and Salesforce customer success stories Using technology we already have in new contexts we hadn't considered before The upcoming Partner Summit Follow and Review: We'd love for you to follow us if you haven't yet. Click that purple '+' in the top right corner of your Apple Podcasts app. We'd love it even more if you could drop a review or 5-star rating over on Apple Podcasts. Simply select “Ratings and Reviews” and “Write a Review” then a quick line with your favorite part of the episode. It only takes a second and it helps spread the word about the podcast. Supporting Resources: www.pimly.co *** Episode Credits If you like this podcast and are thinking of creating your own, consider talking to my producer, Emerald City Productions. They helped me grow and produce the podcast you are listening to right now. Find out more at https://emeraldcitypro.com. Let them know I sent you.  

Overview In this podcast episode, Yakaira Núñez (Kai), Vice President of Research & Insights at Salesforce, joins as a guest to share her story and insights on leading teams to deliver actionable insights. Kai is an experienced leader in data and analytics, with a passion for driving innovation and positive change. Kai shares her background and how she got into the field of data and analytics. She then dives into the first topic, actionable insights. Kai defines what actionable insights are and how a multifaceted team plays a crucial role in driving them. She also shares her experiences building and deploying a data fluency agenda across the organization and the valuable lessons she learned from it. Also, she talks about her work with the Trillion Trees Tree Tracking Platform and Generations AI with the World Economic Forum, where responsible AI is a key focus. She discusses her leadership style and what it means to lead with empathy, responsibility, and impact. Kai provides real-life examples of how she implements these principles in her leadership style and the positive outcomes it has produced. Overall, this episode provides insightful and practical advice on leading teams to deliver actionable insights, using responsible AI, and leading with empathy and impact. About YAKAIRA 'Kai' NÚÑEZYakaira is a product & research leader dedicated to crafting technology that enables the human/life/work experience - seamlessly. She is an experienced strategist, systems thinker, and implementer who has employed her passion to deliver high impact products and build responsible tech & data fluency throughout organizations. As a product leader, she is renowned for agile and proactive delivery, operational excellence, digital transformation, and laser focus on value to the customer + the bottom line. As Head of Research & Insights for the Salesforce Platform she has focused her talents on directing & activating data from analytics to insights from C-Suite to Sales Enablement in service of FY23 goals for: AI & Data, Developer & Administrative Experiences, Platform Products & Cloud Strategy. As a leader in Responsible Tech, she has led tech innovation and product development for strategic initiatives such as the Land & Oceans Sustainability Goals, Trillion Trees Tree Tracking Platform, and Generations AI with the World Economic Forum. Across industries and services, from multinational organizations to educational institutions, to start ups, and not for profits - Yakaira has shaped and delivered high value services and products. Yakaira speaks publicly on Diversity and Inclusion in AI and Tech, and Green Tech. Social Handles: LinkedIn: https://www.linkedin.com/in/yakairanunez/ Learn more about our mission and become a member here: https://www.womenindata.org/ --- Support this podcast: https://podcasters.spotify.com/pod/show/women-in-data/support

Are menial workflow tasks keeping cybersecurity teams from reaching their full potential? Tines is a fast-growing, Ireland-based company that's bringing automation to the security workforce, with no code writing necessary. The company's Co-founder and CEO Eoin Hinchy joins us to discuss the ingenious automation process that narrows all workflow duties down to a mere seven “action types,” freeing up cyber workers to focus on keeping your data safe.Tune in to learn:Tines and its no-code approach to cybersecurity (01:00)The seven “action types” that Tines automates (06:48)How much time is saved automating these workflows? (25:03)Eoin's “hot take” on the cybersecurity skills gap (27:20)IT Visionaries is brought to you by Salesforce. With Salesforce's low-code app dev tools, you can be more efficient, more productive and save money by reducing development time by up to 90%. Get Salesforce's Low-Code Playbook and increase time to value for your team and your customers. Download the free playbook today.Mission.org is a media studio producing content for world-class clients. Learn more at mission.org.

Business processes get faster and more convenient everyday as we automate tedious busywork. That said, how much further can automation efforts take us? Chris Byers, CEO of Formstack, discusses the wide ranging industries that would benefit from additional digital automation and how Formstack empowers non-technical employees to solve process-problems.Tune in to learn:How has Formstack simplified the user experience over time? (02:52)The rise of automating office work (15:40)Who is driving innovation in organizations? (17:40)How far are we from a paperless future? (24:00) IT Visionaries is brought to you by Salesforce Platform. If you love the thought leadership on this podcast, Salesforce has even more meaty IT thoughts to chew on. Take your company to the next level with in-depth research and trends right in your inbox. Subscribe to a newsletter tailored to your role at Salesforce.com/newsletter.Mission.org is a media studio producing content for world-class clients. Learn more at mission.org.

In this week's episode of the podcast, Rob & Lauren sit down with Brandon Metcalf & Greg Symons of ASYMBL. Brandon & Greg are long-time industry veterans who have both worked in Staffing & Staffing Tech. Last month, they launched a new Salesforce app to help improve one of the biggest gaps: the flexibility of Recruitment workflows. The crew talks about the recruitment journey for each type of staffing or corp HR team and how they all are different. The team also covers:

With so many options provided by different platforms, how can a company ensure it is choosing the best option? Boris Lokschin, Co-founder and CEO of Spryker Systems, has nearly 20 years' experience building commerce technologies, and claims it's best to create a tech stack that provides options for the customer rather than relying on preset models. Listen to hear more about Spryker Systems and how the company created stability for sophisticated transactional business models in today's ever-changing market.  Tune in to learn:How digital transformation has changed the industry (04:38) Why Spryker's buyers started to change (11:42) About the evolution of commerce engines  (17:25) What happens when the market flips (31:47) IT Visionaries is brought to you by Salesforce Platform. If you love the thought leadership on this podcast, Salesforce has even more meaty IT thoughts to chew on. Take your company to the next level with in-depth research and trends right in your inbox. Subscribe to a newsletter tailored to your role at Salesforce.com/newsletter.Mission.org is a media studio producing content for world-class clients. Learn more at mission.org.

Not only are cybersecurity threats rapidly evolving and increasing in number, but the market for solutions is almost equally complicated. Ian McShane, Field CTO and VP of Strategy at Arctic Wolf, explains how they guide companies through these challenges, sharing his thoughts on the cybersecurity industry and offering words of wisdom for business leaders. Tune in to learn:What is unique about Arctic Wolf (01:10)Ian's observations about the industry (4:40)How the cybersecurity industry has changed over the last 10+ years (9:47)The shortage in cybersecurity professionals (22:30)Technologies and skills business leaders should invest in (25:55)Mentions:NIST Cybersecurity FrameworkCybersecurity and Infrastructure Security Agency (CISA)Minority Report (Science Fiction Movie)The Bombpops (Band)IT Visionaries is brought to you by Salesforce Platform. If you love the thought leadership on this podcast, Salesforce has even more meaty IT thoughts to chew on. Take your company to the next level with in-depth research and trends right in your inbox. Subscribe to a newsletter tailored to your role at Salesforce.com/newsletter.Mission.org is a media studio producing content for world-class clients. Learn more at mission.org.

How can brands best utilize today's technology to make the biggest possible impact on consumers? Our guest today is Stephan Pretorius, Chief Technology Officer at WPP, the world's largest marketing services organization. Poised at the forefront of advertising innovation, Stephan discusses how marketers can effectively target consumers without impinging on their privacy, and shares how some of WPP's most groundbreaking ad campaigns came to fruition.Tune in to learn:What is WPP and what is Stephan's role there? (01:10)How does WPP navigate the changing marketing landscape? (16:40)Deepfakes and the future of likeness licensing in advertising (28:10)Stephan's tech journey and his advice for aspiring tech leaders (35:55)Mentions:Cadbury Celebrations | Not Just A Cadbury AdToxic Influence: A Dove Film | Dove Self-Esteem ProjectIT Visionaries is brought to you by Salesforce Platform. If you love the thought leadership on this podcast, Salesforce has even more meaty IT thoughts to chew on. Take your company to the next level with in-depth research and trends right in your inbox. Subscribe to a newsletter tailored to your role at Salesforce.com/newsletter.Mission.org is a media studio producing content for world-class clients. Learn more at mission.org.

A staggering 1.5 billion people all over the world are actively trying to learn English as an additional language, which can be difficult without access to a regular conversation partner. Enter Sameer Shariff, Co-founder and CEO of Cambly, a networking platform that allows students from around the globe to interact with English-speaking tutors. Hear Sameer describe the innovative technology behind the app and how its simple, fun design positions students for success.Tune in to learn:What is Cambly and what inspired its formation? (02:11)How Cambly built its community of tutors (8:20)Comparing Cambly with other language apps (18:40)Why Cambly is going “all in” on English learning (27:00)IT Visionaries is brought to you by Salesforce Platform. If you love the thought leadership on this podcast, Salesforce has even more meaty IT thoughts to chew on. Take your company to the next level with in-depth research and trends right in your inbox. Subscribe to a newsletter tailored to your role at Salesforce.com/newsletter.Mission.org is a media studio producing content for world-class clients. Learn more at mission.org.

Starting a new creative endeavor can often seem like a major gamble, but what if there existed a tool that helped creators minimize their entrepreneurial risk? Mahesh Guruswamy is the CTO of Kajabi, a multifaceted online business platform designed to help entrepreneurs, experts and influencers succeed. Tune in to learn the approach to innovation at the company, and how Mahesh and his engineering team have effectively scaled the platform during a time of major growth.Tune in to learn:About Kajabi and what makes it special (02:30)Kajabi's various product domains (08:20)The Kajabi playbook of scale, speed and reliability (21:55)How Kajabi decides which new features to bet on (32:05)Mentions:Kajabi Edge (podcast)IT Visionaries is brought to you by Salesforce Platform. If you love the thought leadership on this podcast, Salesforce has even more meaty IT thoughts to chew on. Take your company to the next level with in-depth research and trends right in your inbox. Subscribe to a newsletter tailored to your role at Salesforce.com/newsletter.Mission.org is a media studio producing content for world-class clients. Learn more at mission.org.

According to a 2018 survey, 40% of first-time homebuyers considered purchasing a home to be the most stressful event in modern life. But does it have to be that way? Regis Hadiaris is the VP of Product Strategy at Rocket Central, a hub of companies that includes America's largest mortgage lender, Rocket Mortgage. Tune in to hear how his team is using data-driven innovation to try to make the home buying process as fast, simple, and stress-free as possible.Tune in to learn:Rocket Central's emphasis on simplicity (2:40)The outdated model of some of Rocket's competitors (10:35)The long-term vision at Rocket Central (19:43)The UI design process at Rocket Central (24:55)Did you know, Salesforce is one of the founding members of World Economic Forum's Cybersecurity Learning Hub ?The learning hub democratizes access to cybersecurity skills by providing free and career-oriented modules that give people a route towards in-demand roles. Visit Trailhead to skill up for the future and learn in-demand skills that lead to top jobs.Mission.org is a media studio producing content for world-class clients. Learn more at mission.org.

How can small businesses find success with funding? Prashant Fuloria, CEO of Fundbox, shares his insights on how short periods of reliable funding can boost capital and keep small business owners focused on their crafts. Tune in to learn more about Fundbox's data innovation and how building customer relationships can help customer retention.Tune in to learn:What Fundbox is and how it helps small businesses (1:40)How Fundbox creates strategies to help solve funding problems (15:20)About Fundbox's unique customer loyalty strategy (28:10)IT Visionaries is powered by Salesforce Platform and Dreamforce. Did you know all the very best Dreamforce sessions are available free on salesforce.com/plus ? We recommend watching the Platform and MuleSoft keynote to get the down-low on doing more with less and increasing efficiencies with automation.Mission.org is a media studio producing content for world-class clients. Learn more at mission.org.

How is automation creating more jobs in the workplace? Jeff Burnstein, President of A3, claims that by using automation to function alongside workers, it can create more jobs for the market and allow workers more time for important tasks. Listen to the episode to hear more about Jeff's perspective on how automation can transform the job market. Tune in to learn:What is A3 and  how does it supports the industry (1:20) How A3 educates companies on automation (7:45) About the Automate Show (18:00) Taking advantage of the data to improve automation technology  (28:00) IT Visionaries is powered by Salesforce Platform and Dreamforce. Did you know all the very best Dreamforce sessions are available free on salesforce.com/plus? We recommend watching the Platform and MuleSoft keynote to get the down-low on doing more with less and increasing efficiencies with automation.Mission.org is a media studio producing content for world-class clients. Learn more at mission.org

As companies rely more heavily on analytics to draw insights, how can they be sure that they're truly getting the most out of their data? Dr. Yu Xu is the CEO of TigerGraph, a graph analytics software company that created the industry's first distributed native graph database. Tune in to hear Dr. Xu explain the development process behind this revolutionary technology and why it is reshaping the way businesses approach, analyze, and act upon their data.Tune in to learn:What a native parallel graph database is (2:00) How companies integrate TigerGraph's database (9:44)About TigerGraph's six-year development journey (16:00) How Dr. Xu has adjusted to his role as CEO (30:19) IT Visionaries is powered by Salesforce Platform and Dreamforce. Did you know all the very best Dreamforce sessions are available free on salesforce.com/plus? We recommend watching the Platform and MuleSoft keynote to get the down-low on doing more with less and increasing efficiencies with automation.Mission.org is a media studio producing content for world-class clients. Learn more at mission.org.

If automation technology has the ability to revolutionize the way businesses operate, then what's keeping so many from adopting it? Today, we are joined by two top minds from the world's leading CRM platform Salesforce: Joyce Paul, Director of Research & Insights, and Shalini Mayor, Senior Director of Enterprise Automation. Tune in to hear Joyce and Shalini discuss how Salesforce is collaborating with its customers to make automation implementation faster, easier, and more personalized than ever.Tune in to learn:Why some companies are slow to adopt automation (02:50)About the collaborative process at Salesforce (14:45)What successful automation implementation looks like (24:20)How automation is changing people's lives at work and at home (28:25)Mentions:“Good to Great: Why Some Companies Make the Leap... and Others Don't” by Jim CollinsAutomation Is Just the Beginning for Business — Here's How the IT Leaders Are Taking It to the Next LevelIT Visionaries is powered by Salesforce Platform and Dreamforce. Did you know all the very best Dreamforce sessions are available free on salesforce.com/plus? We recommend watching the Platform and MuleSoft keynote to get the down-low on doing more with less and increasing efficiencies with automation.Mission.org is a media studio producing content for world-class clients. Learn more at mission.org.

Adding features to existing software often requires a great deal of hard work, but simplification can be an even more difficult process. Clate Mask is the CEO and Co-Founder of Keap, a CRM and sales and marketing automation platform focused on small business needs. On this episode, Clate speaks candidly about the company's early days, which boasted a powerful but complex automation tool, and the challenges he and his team overcame in order to make the platform more accessible.Tune in to learn:What Keap provides its customers (1:50)How Keap simplified its platform for small businesses (12:00)About “when/then automation” (23:55)Clate's advice for aspiring entrepreneurs (25:40)IT Visionaries is powered by Salesforce Platform and Dreamforce. Did you know all the very best Dreamforce sessions are available free on salesforce.com/plus? We recommend watching the Platform and MuleSoft keynote to get the down-low on doing more with less and increasing efficiencies with automation.Mission.org is a media studio producing content for world-class clients. Learn more at mission.org.

Meet Jim Sinai, CMO at Vanilla and former marketing leader at Salesforce. During his 8 years at Salesforce, Jim worked on various businesses including Salesforce Einstein, Salesforce Platform, AppExchange, Data.com, and Salesforce Industries. In this episode, Jim shares the lessons he's learned from his biggest projects at Salesforce and how keeping a beginner's mindset has helped him succeed.Quote“If you're not rooted in the concept of a beginner's mind, your projects will fail.”Episode Timestamps:*(1:56) - Ohana Origins: Meet Jim Sinai *(7:29) -  What Does the Ohana mean to Jim?*(11:53) - What's Cooking: Jim's Current Role at Vanilla*(19:45) - Future Forecast: What's in Store for the Salesforce ecosystem?*(19:07) - Advice for Aspiring Marketing Leaders*(22:22) - Lightning Round!SponsorInside the Ohana is brought to you by Qualified.com, the #1 Conversational Marketing platform for companies that use Salesforce and the secret weapon for Demand Gen pros. The world's leading enterprise brands trust Qualified to instantly meet with buyers, right on their website, and maximize sales pipeline. Visit Qualified.com to learn more.LinksConnect with Jim on LinkedInConnect with Dan on LinkedInLearn more about Vanillawww.caspianstudios.com

Businesses often rely on data to provide them with useful insights about the “what” — what is working and what isn't. But is there a way to uncover the “why”? Jigar Desai is the SVP of Engineering at Sisu, a data intelligence engine that uses automated analytics to determine why certain KPI changes occur. On this episode, Jigar explains the revolutionary technology behind the Sisu engine, what its implementation process involves, and how this very podcast could benefit from its use.Tune in to learn:What Sisu provides its customers (02:20)How Sisu offers recommendations after making its findings (15:30)The benefits of using Sisu (26:40)Which dimensions help Sisu make its determinations (30:30)Mentions:McKinsey & CompanyIT Visionaries is powered by Salesforce Platform and Dreamforce. Did you know all the very best Dreamforce sessions are available free on salesforce.com/plus? We recommend watching the Platform and MuleSoft keynote to get the down-low on doing more with less and increasing efficiencies with automation.Mission.org is a media studio producing content for world-class clients. Learn more at mission.org.

Data center maintenance requires an intricate balance of automation, integration, supply management, and equipment knowledge. Without an optimized approach, the risk of extended resolution times looms large. On this episode of IT Visionaries, we welcome Michael Cantor, CIO of Park Place Technologies for a discussion of how his company streamlines these processes to support an ever-growing slate of platforms and hardware, alongside some thoughts on the future of optimized data management. Tune in to learn:An overview of Park Place Technologies and its innovations in optimizing enterprise-class data center systems (1:45)The biggest challenges Park Place faces in maintaining and optimizing these systems (6:22)The origin and importance of “DMSO” to Park Place Technologies (14:45)How Park Place Technologies continues to support and optimize older hardware (19:40)IT Visionaries is powered by Salesforce Platform and Dreamforce. Did you know all the very best Dreamforce sessions are available free on salesforce.com/plus? We recommend watching the Platform and MuleSoft keynote to get the down-low on doing more with less and increasing efficiencies with automation.Mission.org is a media studio producing content for world-class clients. Learn more at mission.org.

While credit cards have made the payment process considerably easier for users over the years, the systems that support those transactions are more complex than one might expect. Randy Kern is the CTO of the modern card issuing and payment processing platform Marqeta. On this episode, Randy offers a deep dive into the evolution of card payment technology and tells us how Marqeta is transforming the payment landscape.Tune in to learn:About Marqeta and its customers (2:00)About the modernization of credit payments (5:25)Untangling the payment space (16:30)What the next few years might hold for the payment space (30:45)Randy's thoughts on alternative payments and peer-to-peer lending (36:00)IT Visionaries is powered by Salesforce Platform and Dreamforce. Did you know all the very best Dreamforce sessions are available free on salesforce.com/plus? We recommend watching the Platform and MuleSoft keynote to get the down-low on doing more with less and increasing efficiencies with automationMission.org is a media studio producing content for world-class clients. Learn more at mission.org.

How have digital consultancies continued to evolve in the modern business landscape?  Jenny Koehler, Strategic Growth & Business Development Leader at PwC, and Patty Cheung, VP of Alliances & Channels (Americas) at MuleSoft believe that lasting customer connections come from truly listening to customers' unique problems and updating tech systems to better support their processes. Listen in to hear more about their thoughts on investing and modernizing software to encourage growth and customer relationships.Tune in to learn:What MuleSoft and PwC do and how they work together (02:25)MuleSoft and PwC collaborating to help SMBs leverage the loan process (11:10)Patty's thoughts on custom coding (18:50)Why crossing the chasm to newer tech is vital for a company's growth (29:00)About PwC's acquisition of Netrovert and partnership with MuleSoft (36:40)Mentions:Jim Collins “Good to Great” bookIT Visionaries is powered by Salesforce Platform and Dreamforce. Did you know all the very best Dreamforce sessions are available free on salesforce.com/plus? We recommend watching the Platform and MuleSoft keynote to get the down-low on doing more with less and increasing efficiencies with automation.Mission.org is a media studio producing content for world-class clients. Learn more at mission.org.

How can CIOs drive successful digital transformation within their organizations? Isaac Sacolick, author and President of StarCIO, shares his expert advice based on his experience in digital transformation consulting, as well as ideas from his new book Digital Trailblazer. Tune in to hear his insights into the market and his tips for CIOs.Tune in to learn:Isaac's Career Evolution (02:45)Isaac's Insights into the Market (05:01)What CIOs Should Be Thinking About (10:13)Will Doing Nothing Lead to Failure? (25:55)Tips for CIOs in Legacy Industries and Organizations (34:29)Mentions:Digital Trailblazer: Essential Lessons to Jumpstart Transformation and Accelerate Your Technology L eadership (book by Isaac Sacolick)IT Visionaries is powered by Salesforce Platform and Dreamforce. Did you know all the very best Dreamforce sessions are available free on salesforce.com/plus? We recommend watching the Platform and MuleSoft keynote to get the down-low on doing more with less and increasing efficiencies with automation.Mission.org is a media studio producing content for world-class clients. Learn more at mission.org.

Watching Salesforce Trailblazers work under pressure to craft customer low-code solutions for Pacific Clinics is inspiring and even brought tears to the eyes of Eleanor Castillo Sumi, the SVP of Strategy, Innovation, and Growth. As a nonprofit, Pacific Clinics faces unique challenges integrating systems with disparate government entities, and CFO Jason Gurahoo can account for the powerful changes these solutions are bringing to the organization. Tune in for a special BTS of how the Legends of Low Code tv series is bringing more efficiency and a better user experience to Pacific Clinics and their customers. Tune in to learn:Who does Pacific Clinics help?  (2:15)What it takes to bring transformation at Pacific Clinics  (4:30)Understanding how  and find the tools to make change (11:45)Finding and cultivating the right practitioners (25:00)Why Elenor was blown away by her experience on Legends of Low Code (31:30)Mentions:Salesforce Plus TV Show “Legends of Low Code”IT Visionaries is powered by Salesforce Platform and Dreamforce 2022. Catch the news and insights coming out of Dreamforce this year for free on Salesforce Plus. Just visit Salesforce.com/plus. Content will start rolling today!Mission.org is a media studio producing content for world-class clients. Learn more at mission.org.

Software itself is constantly being updated, but are some conventional approaches used by tech leaders also in need of an upgrade? David Heinemeier Hansson is the Co-owner & CTO of the software company 37signals, producer of the successful web services Basecamp and HEY. On this episode, David explains the forward-thinking methodologies that his company has successfully implemented, like championing prospective customers rather than current ones, enforcing a short six-week planning cycle, and placing a higher value on intuition over data.Tune in to learn:David describes the “six-week cycle” approach at 37signals (03:30)How did 37signals develop its short-term planning method? (08:30 )The relationship between designers and programmers at 37signals (13:30)David's reliance on intuition over data (29:15)The importance of writing and advice David received from Jeff Bezos (37:50)IT Visionaries is powered by Salesforce Platform and Dreamforce 2022. Catch the news and insights coming out of Dreamforce this year for free on salesforce.com/plus. Content will start rolling on September 20th.Mission.org is a media studio producing content for world-class clients. Learn more at mission.org.

How fast can data be collected and used in current business models? Evan Kaplan, CEO of Influxdata, claims that in the era of smart products, an autonomous system can utilize data collected every millisecond for instant responses. Listen in to learn more about how collecting instant data can provide better service for products and create loyalty with customers.Tune in to learn:What Influxdata does (01:12)  Monitoring data to build real-time responses (08:17)How quickly data is being recorded (13:40)Types of projects built with Influxdata (16:28)Influxdata's popularity with student engineers (20:17)Mentions:Check out our previous episode with Paul Dix also from Influx Data.“Memorial Day Murph” Crossfit RoutineIT Visionaries is powered by Salesforce Platform and Dreamforce 2022. Catch the news and insights coming out of Dreamforce this year for free on salesforce.com/plus. Content will start rolling on September 20th.Mission.org is a media studio producing content for world-class clients. Learn more at mission.org.

What is Indoor Intelligence? How can Indoor Intelligence data be used to improve the customer and employee experience? Nadir Ali, CEO of Inpixon, shares practical applications and case studies, as well as his thoughts on future implementations with augmented reality and the metaverse. Tune in to hear the impacts Indoor Intelligence can have on security, and even employee retention. Tune in to learn:How Businesses are Leveraging This Data to Solve Problems (05:36)What the Data Shows About Post-COVID Work Trends (9:51)How Indoor Intelligence Can Support the Employee Experience (15:17)The Evolution of the Business Idea (21:23)What Nadir Envisions for the Next Five Years (27:12)IT Visionaries is powered by Salesforce Platform and Dreamforce 2022. Catch the news and insights coming out of Dreamforce this year for free on salesforce.com/plus. Content will start rolling on September 20th.Mission.org is a media studio producing content for world-class clients. Learn more at mission.org.

Where do some of the most successful tech leaders in the world turn to for sound advice? Prashant Kelker is the Chief Strategy Officer and a Lead Partner at ISG, a multinational technology research and advisory firm that consults an astounding 80 companies in the Fortune 100. Tune in to hear the fascinating details about ISG's advisory process and why Prashant calls the firm “the industry's best-kept secret.”Tune in to learn:What sets ISG apart from other consulting firms? (3:00)How does ISG gather the information necessary to make recommendations? (06:44)Prashant shares a success story he experienced at ISG (08:50)At what point in the process does ISG get involved? (18:25)Prashant discusses Web3 (32:30)Mentions:“The Platform Delusion” (book by Jonathan A. Knee)IT Visionaries is powered by Salesforce Platform and Dreamforce 2022. Catch the news and insights coming out of Dreamforce this year for free on salesforce.com/plus. Content will start rolling on September 20th.Mission.org is a media studio producing content for world-class clients. Learn more at mission.org.

Edge computing has a lot to offer enterprises in terms of cost savings, increased efficiency, and all manner of other positive benefits that Justin Boitano is excited about. As the VP of EGX at NVIDIA, he and his team help enterprises drive incredible efficiencies, training models, and implementing a strategy that includes a low cost time to value. Tune in for some practical examples and case studies of what edge computing can really do for the future of technology.Tune in to learn:How NVIDIA is unlocking more powerful computing at the edge. (02:15 )How does computing at the edge actually help companies scale? (05:45)Improving the customer experience through edge computing (12:27)Fast model training means fast time to value with NVIDIA AI Enterprise (14:49)Addressing security concerns for edge computing (21:35)Mentions:NVIDIA Fleet CommandIT Visionaries is powered by Salesforce Platform and Dreamforce 2022. Catch the news and insights coming out of Dreamforce this year for free on Salesforce Plus. Just visit Salesforce.com/plus. Content will start rolling on September 20th.Mission.org is a media studio producing content for world-class clients. Learn more at mission.org.

Everybody loves saving time and money, which are natural results of automation. There can be fear around automation and it taking jobs away, however, the truth is that automation can make jobs more meaningful by reserving people's time for tasks requiring good judgment. Today our return guest, automation expert, and CIO of Autodesk, Prakash Kota, sheds light on what automation is unlocking for an improved employee and customer experience across the spectrum of product innovation. From increasing business efficiency, to increasing sustainability around product development, automation is paving the way for a better tomorrow.Tune in to learn:How has the evolution of Autodesk been driven by automation? (04:06)Why is it so important to be selective about what you automate? (12:46)What kind of culture fosters a citizen-development mindset? (14:46)How does Autodesk use Salesforce to provide the best customer experience? (21:18)Automation brings sustainability benefits, especially with physical product creation (25:41)Finding the balance between Independence & Innovation and Commonality (35:31)Mentions:Innovation at Autodesk, with CIO Prakash Kota - First episode of IT VisionariesOur Automation Series is brought to you by Salesforce Platform and Dreamforce 2022! We don't want you to miss out on the world's largest software conference (with a healthy dose of magic), so log in to https://www.salesforce.com/plus for more automation-focused sessions.Mission.org is a media studio producing content for world-class clients. Learn more at mission.org.

From telephone lines to the cloud, the human impulse to connect has long been a powerful driver of innovation. But how is the rapid advancement of automation technology changing the way we communicate? Continuing our “Automation” series, we welcome Savinay Berry, EVP of Product and Engineering at the cloud communications provider Vonage. Tune in to hear eye-opening insights from an industry leader who's at the cutting edge of communications technology.Tune in to learn:A brief history of Vonage (01:18)Automation advancing communications at Vonage (07:03) What is Vonage's automation philosophy? (09:50)How has the evolution of language impacted Vonage? (13:02) How fast do they implement updates? (18:48)How do you work at the speed and acceleration of innovation in communications? (23:55)What will customer service look like in five years? (33:12)Our Automation Series is brought to you by Salesforce Platform and Dreamforce 2022! We don't want you to miss out on the world's largest software conference (with a healthy dose of magic), so log in to https://www.salesforce.com/plus for more automation-focused sessions.Mission.org is a media studio producing content for world-class clients. Learn more at mission.org.

Are the antiquated systems at your business holding it back from its full potential? Today's the day to automate! On this episode, we kick off our “Automation” series with guests John Kucera, SVP of Product Management at Salesforce, and Matt McLarty, Global Field CTO & VP of the Digital Transformation Office at Salesforce's integration platform MuleSoft. John and Matt join us to discuss how system automation is rapidly changing how businesses operate, and which arenas outside of the tech industry would most benefit from an automation overhaul.Tune in to learn:The trajectory of the automation market (04:28)What is preventing some businesses from fully embracing automation (19:50) About innovations that have the potential to accelerate automation (24:00)About areas that could benefit from more automation integration (34:30)Mentions:Einstein Next Best Action (Salesforce platform feature)Forbes Technology CouncilOur Automation Series is brought to you by Salesforce Platform and Dreamforce 2022! We don't want you to miss out on the world's largest software conference (with a healthy dose of magic), so log in to salesforce.com/plus for more automation-focused sessions.Mission.org is a media studio producing content for world-class clients. Learn more at mission.org.

The constant need to re-share your health history with each new healthcare provider you encounter is frustrating and, unfortunately, all too common. It leads to wasted time, inaccuracies, and lost opportunities. Finding a way to improve archaic hospital and physician healthcare record systems takes someone who's been on the other side — in the physician's shoes. Rimidi, a clinical management platform software company, offers a solution that brings physicians' perspectives to bear. Tune in to hear Lucienne Ide, the Founder and CEO of Rimidi, as she shares her indirect route to entrepreneurship and the wealth of unique perspectives and experiences she's gained along the way. Tune in to learn:About Lucienne's winding career: From the NSA to investing, academia, healthcare, and finally entrepreneurship (03:47)About the great potential for improvement in diabetes care (12:29)A use case for how Rimidi is bringing change (18:28)About weighing social determinants and other healthcare factors (26:14)Our Automation Series is brought to you by Salesforce Platform and Dreamforce 2022! We don't want you to miss out on the world's largest software conference (with a healthy dose of magic), so log in to salesforce.com/plus for more automation-focused sessions.Mission.org is a media studio producing content for world-class clients. Learn more at mission.org.

Are commonly accepted cybersecurity strategies even helpful? Corey White, Co-Founder and Chief Experience Officer of the cybersecurity-as-a-service company Cyvatar, claims typical techniques don't truly mitigate security threats. Listen in to learn about Corey's ideas for an updated cybersecurity strategy and his thoughts on optimizing continuous protection for companies.Tune in to learn:About alert fatigue in cybersecurity (08:27)Corey's comparison of home security and penetration testing (20:16)Corey's thoughts on securing personal devices in SMBs (30:27)What's trending in cybersecurity (38:26)Mentions:“The 6 Phase Guided Meditation” (by Vishen Lakhiani)“The Firewall is Dead” (talk by Corey White)IT Visionaries is powered by Salesforce Platform and Dreamforce 2022. Catch the news and insights coming out of Dreamforce this year for free on salesforce.com/plus. Content will start rolling on September 20th. Mission.org is a media studio producing content for world-class clients. Learn more at mission.org.

What drives a company toward winning? Manjula Talreja, SVP and Chief Customer Officer of PagerDuty, shares how the company has evolved into an “operations platform in a digital-first environment” to help businesses create positive experiences for its customers. Tune in to learn from Manjula about how PagerDuty's “proactive” approach to support customers leads to wins internally and for the companies it serves.Tune in to learn:About PagerDuty and what the company does (00:30)Why driving customer experience is vital for brand loyalty (04:59)How PagerDuty is saving lives (16:11)What brought Manjula to PagerDuty (19:39)IT Visionaries is powered by Salesforce Platform and Dreamforce Twenty Twenty-Two. Catch the news and insights coming out of Dreamforce this year for free on Salesforce Plus. Content will start rolling at salesforce.com/plus on September 20th.Mission.org is a media studio producing content for world-class clients. Learn more at mission.org.

On an international scale, is it possible to make hiring, contracting, and paying workers a more smooth and cohesive process? Yaron Lavi, CTO of Deel, claims it's easier now than ever before with Deel. Also, tune in to hear how Yaron sets up his interview process to make great hires for his teams.Tune in to learn:What is Deel and how does the company improve the hiring process (02:04)How Yaron interviews engineers (13:02) How “put the customer first,” according to Yaron, is more than business saying for Deel (21:37) About how customer needs lead to where Deel directs its attention (27:50)What was the craziest IT problem Yaron's solved (35:00) IT Visionaries is brought to you by Salesforce Platform. If you love the thought leadership on this podcast, Salesforce has even more meaty IT thoughts to chew on. Take your company to the next level with in-depth research and trends right in your inbox. Subscribe to a newsletter tailored to your role at Salesforce.com/newsletter.Mission.org is a media studio producing content for world-class clients. Learn more at mission.org.

Shy of having a crystal ball to predict the future, venture capitalists have to rely on other skills to determine what companies to fund. With a decade of experience, Insight Partners Managing Director Thomas Krane knows how to spot innovative startups that are bringing a significant value-add to the market. Just as importantly, he's also looking for CEOs that understand the market value and how to make their product profitable. Learn more about the next generation of software VC!Tune in to learn:About How Insight Partners has grown in the last decade (08:43)Where the best innovation are in new startups for security, DevOps, or automation (15:09) How 10x is the standard improvement rate for NextGen Cybersecurity development (22:06)What factor is enabling the break-neck speed of tech innovation (28:22)About Thomas' career hop from the astronomy lab to venture capital (34:14)Where Thomas looks to find the next big thing to invest in (39:40)Mentions:“The Biggest Mistakes Companies Make With Cybersecurity—and How to Avoid Them” (article in The Wall Street Journal)Why Your Code is My Code with Sonatype's Derek Weeks (prior podcast episode of IT Visionaries)IT Visionaries is brought to you by Salesforce Platform. If you love the thought leadership on this podcast, Salesforce has even more meaty IT thoughts to chew on. Take your company to the next level with in-depth research and trends right in your inbox. Subscribe to a newsletter tailored to your role at Salesforce.com/newsletter.Mission.org is a media studio producing content for world-class clients. Learn more at mission.org.

Does current media output alter the way consumers think about information? Dr. David Bray, a Distinguished Fellow at The Stimson Center, explains that the media that people take in does change consumers' thoughts. Tune in to learn how he suggests future tech can help improve people's critical thinking skills.Tune in to learn:(07:11) About David's viewpoint that technology must be seen as a “tool” (17:44) How to combat polarization (21:51) About the loss objectivity in news media (33:40) David's interest concerning “triangulating” information Mentions:"The Social Dilemma"  (Film)Iain M. Banks (Novelist) David's report (referenced at 44:50) IT Visionaries is brought to you by Salesforce Platform. If you love the thought leadership on this podcast, Salesforce has even more meaty IT thoughts to chew on. Take your company to the next level with in-depth research and trends right in your inbox. Subscribe to a newsletter tailored to your role at Salesforce.com/newsletter.Mission.org is a media studio producing content for world-class clients. Learn more at mission.org.

The IT world has many talented innovators, but they often work with outdated or overly complex software systems. Kit Colbert, the Chief Technology Officer at VMware, asserts that the virtualization company is helping set the table for these developers to flourish. Tune in to hear Kit explain how the synergistic relationship between VMware and its customers creates an “ecosystem” of innovation.Mention:“Top Data Security Trends for 2022” (Salesforce research report)Tune in to learn:What VMware does (05:47) What Kit has seen as effective practices to oversee various technologies (12:43) What Kit is excited about in the VM industry (24:18) About Kit's experience with vMotion (38:45) IT Visionaries is brought to you by Salesforce Platform. If you love the thought leadership on this podcast, Salesforce has even more meaty IT thoughts to chew on. Take your company to the next level with in-depth research and trends right in your inbox. Subscribe to a newsletter tailored to your role at Salesforce.com/newsletter.Mission.org is a media studio producing content for world-class clients. Learn more at mission.org.

Is it the concept or the process that truly sets great companies apart from the rest? Borya Shakhnovich, the CEO of the workflow automation company airSlate, suggests that entrepreneurs are better served improving on an imperfect idea rather than trying to create the perfect one. Tune in to hear about the “kaizen” approach that airSlate takes toward innovation.Tune in to learn:About airSlate (04:15)About the “kaizen” approach to building software at airSlate (19:13)How Borya measures success at airSlate (24:05) About Borya's leadership style (28:54) IT Visionaries is brought to you by Salesforce Platform. If you love the thought leadership on this podcast, Salesforce has even more meaty IT thoughts to chew on. Take your company to the next level with in-depth research and trends right in your inbox. Subscribe to a newsletter tailored to your role at Salesforce.com/newsletter.Mission.org is a media studio producing content for world-class clients. Learn more at mission.org.

Is telemedicine the future for reproductive healthcare? Carrie SiuButt, CEO of SimpleHealth, suggests that increased virtual reproductive healthcare will enhance traditional approaches to care. Listen in to learn how Carrie's personal health journey has also guided her career path.Tune in to learn:(00:38) SimpleHealth's mission, including using data to offer dynamic healthcare(16:37) How differing state telehealth regulations are a challenge (19:45) About the future of telemedicine for reproductive healthcare  (21:37) How to build the right team for success  Mentions:“Blink: The Power of Thinking Without Thinking” by Malcolm GladwellIT Visionaries is brought to you by Salesforce Platform. If you love the thought leadership on this podcast, Salesforce has even more meaty IT thoughts to chew on. Take your company to the next level with in-depth research and trends right in your inbox. Subscribe to a newsletter tailored to your role at Salesforce.com/newsletter.Mission.org is a media studio producing content for world-class clients. Learn more at mission.org.

Even if everyone could easily develop their own applications, would that really be a good thing? Mike Fitzmaurice, Chief Evangelist & VP-North America of WEBCON, points out that low-code solutions, like those offered by WEBCON, work well in experienced hands. Tune in to hear Mike's myth-busting takes on low-code and no-code solutions and what he sees as the realistic promise of these sorts of development tools.Tune in to learn:The distinction between low-code and no-code tools (05:40)Why Mike believes ‘citizen development” needs guardrails (09:24) How low-code tools help developers move more quickly (14:01) How companies can use low-code tools successfully (30:33) Mentions:"WEBCON 2022 Predictions: The year of low-code and development shakeups" (VMblog.com article, written by Fitzmaurice)"4 Common Reasons Low-Code projects Fail"  (InformationWeek article by Fitzmaurice)“Seven Trends Reshaping IT” (Salesforce report)About the Guest:BIO: “Responsible for developing WEBCON's North American presence, evangelizing its Business Process Suite, and advocating overall best practices in workflow and business process automation, digital transformation, and citizen-assisted development. Fathered SharePoint evangelism at Microsoft, and was a critical part of growing it from an internal startup to an enterprise mainstay. Frequent and sought-after speaker at industry conferences, webinars, and symposia. Key force multiplier for others' work in marketing, competitive sales, partner relations, and engineering.”IT Visionaries is brought to you by Salesforce Platform. If you love the thought leadership on this podcast, Salesforce has even more meaty IT thoughts to chew on. Take your company to the next level with in-depth research and trends right in your inbox. Subscribe to a newsletter tailored to your role at Salesforce.com/newsletter.Mission.org is a media studio producing content for world-class clients. Learn more at mission.org.