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CAS 11 - 15 - 1-2024 Update Beth Donnelly-Jefferson VB Coach and Jeff Sheehan-Hamlin FB Coach by Calling All Sports
CAS 8 - 22 - 1-2024 Jeff Sheehan-Hamlin Football Coach by Calling All Sports
CAS 11 - 2-1 - 2023 Jeff Sheehan-Hamlin Football Coach with Kurtiss Riggs as co-host by Calling All Sports
In the fourth installment in a series of National Conversations on the State of Customer Service J.D. Power expert, Denese Waiters, Director, Customer Service Advisory, and Omnichannel Practice Leader is joined by special guest Jeff Sheehan, CX Author and Leader. Together they discuss the connection between military tactical planning and the strategies needed to create satisfied customers. Host: J.D. Power Expert, Denese Waiters, Director, Customer Service Advisory and Omnichannel Practice Leader Special Guest: Jeff Sheehan, CX Author and Leader
CAS 10 - 26 - 2-2022 Jeff Sheehan-Hamlin Football Coach by Calling All Sports
Czabe is joined by longtime golf industry pro Jeff Sheehan, who helped found the Potomac Cup, as well as built Renditions GC in Davidsonville, MD. We are "plausibly live" from our 20th annual guys golf trip - this time to Myrtle Beach, SC! Ron Thomas and Bryant Hatcher join in the fun, inside the new CzabeCast "LandJet."Advertising Inquiries: https://redcircle.com/brandsPrivacy & Opt-Out: https://redcircle.com/privacy
“Behind the Mitten” is Michigan's premiere travel radio show and Podcast, and it has more than 400 episodes. It is co-hosted by John Gonzalez and Amy Sherman. The show has been recognized by the Michigan Association of Broadcasters as Best in Category.On this Podcast, John and Amy interview John Sinkevics, the founder of LocalSpins.com, a website that covers the Michigan music scene. He is celebrating his 10th anniversary with a series of concerts in Grand Rapids (May 16-21). We also talk about some of the big outdoor music festivals this summer.All of the music featured on Behind the Mitten is provided each week by Local Spins.Learn more about Local Spins and the festival at https://localspins.com/.Also, John and Amy talk to Matt Valleau, the GM at Rockford Brewing Company, who is featuring a Local Spinsation Ale this week. They also have live music and beer tent planned for the Rockford Start of Summer Celebration (June 9-12). RBS was founded in 2011 by co-owners Seth Rivard and Jeff Sheehan.Learn more about RBC at https://rockfordbrewing.com/.Behind the Mitten is presented this month by BLiS Gourmet, a Michigan-based company known for its barrel-aged products such as hot sauce, vinegars and maple syrup. Learn more about their products at https://blisgourmet.com/.BTM airs:*8 a.m. Saturdays on Kalamazoo Talk Radio 1360 WKMI (new affiliate)*8 a.m. Saturdays on WILS-1320 AM in Lansing*10 a.m. Saturdays 95.3 WBCK-FM in Battle Creek (new affiliate)*10 a.m. Saturdays on News/Talk/Sports 94.9 WSJM in Benton Harbor.*1 p.m. Sundays on WSGW-AM (790) and FM (100.5) in Saginaw.*6 p.m. Sundays on WOOD-AM (1300) and (106.9) in Grand Rapids.Follow John and Amy on Facebook at https://www.facebook.com/behindthemitten orTwitter at @BehindTheMitten and Instagram at @BehindTheMitten_.
The Find Your Leadership Confidence Podcast with Vicki Noethling
Start building your influence network today - here's how.
Want to know how to ACTUALLY create a customer experience program? Trying to get out of the theory and into actual practical steps? Maybe a field manual?
CX Goalkeeper - Customer Experience, Business Transformation & Leadership
The CX Goalkeeper had a smart discussion with Jeff SheehanJeff is a customer experience (CX) practitioner, CX author, and an active member of the global CX community. He is a passionate customer advocate whose work improves operational excellence and profitability, customer intimacy, and growth using pragmatic solutions built on the pillars of strategy, people, process, and technology. He is the author of the book: Customer Experience Management Field Manual: The Guide For Building Your Top Performing CX Program. Jeff is an an Ambassador of the ECXO In this episode you will learn:Some highlights on the ECXOThe book "Customer Experience Management Field Manual" is stuctured in short chapters leveraging the experience of the same way on how field manuals from the military were createdWriting a book is also an experience. Jeff leveraged beta readers from the outstanding CX community to improve his manuscript. The book is for everybody working in the CX field. It should stay on your desk as a reference for your daily jobs … and much more His book suggestion:· The Best Service is No Service, 2008; B. Price, D. Jaffe Jeff's golden nugget:Everyone has a book inside, which need to be written. Write your book, leave your legacy. How to contact Jeff:https://www.linkedin.com/in/jeffsheehandublin/ You can find the book here: mybook.to/CXFieldManualThank you, Jeff! Thank you European Customer Experience Organization (ECXO) #customerexperience #leadership #cxgoalkeeper #exco#cxtransformation #employeeexperience #CXO #CX #experiencedesign
Engati is the world's leading multilingual Digital CX platform. It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we're even helping you answer your customers' most complicated questions in real-time with Engati Live Chat. Website: https://www.engati.com/ Blogs: https://engati.com/blog Check out our CX Library- CX Community page : https://www.engati.com/cx-community YouTube Interview series: https://www.youtube.com/playlist?list=PL05g56Qg9-goNEUmZlGGPHWfVjQRPpwr4 SoundCloud Interview series: https://soundcloud.com/user-670584022/tracks Spotify Interview series: https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUg https://www.engati.com/cx-community/customer-experience-management Jeff Sheehan, Customer Experience Advisor at CX JS Consulting tells us about the latest model of customer management and journey mapping and helps us identify the roadblocks of Customer Experience Management and how can we identify, rectify and evaluate them. Check out the 200 CX Thought Leaders to follow for 2021 - http://s.engati.com/2z9 Follow us on- Facebook: https://www.facebook.com/getengati LinkedIn: https://www.linkedin.com/company/engati-cx Twitter: https://twitter.com/getengati Instagram: https://www.instagram.com/getengati/ Talk to us: contact@engati.com #EngatiCX #CX #AI #customerexperience #management
Jeff Sheehan is a customer experience (CX) practitioner, CX author, and an active member of the global CX community. He is a passionate customer advocate whose work improves operational excellence and profitability, customer intimacy, and growth using pragmatic solutions built on the pillars of strategy, people, process, and technology. With over 25 years of working directly with customers, his CX experience comes from service delivery, service sales, service management, and advisory management consulting roles. Jeff developed deep skill and expertise in leadership, CX strategic planning, customer service operations, sales, digital technology programs and projects, and the use of customer feedback data analytics. He acquired his depth of knowledge, skills, and accomplishments in customer engagement, working with various employers, solutions, industries, and clients.
Jeff Sheehan is an expat in Dublin helping companies operationalize Customer Experience (CX). Jeff has an incredible background working for big tech including NCR Corp and Motorola, including other tech icons; maybe you've heard of one them - they're called Apple. Jeff and I talk about his five predictions for CX in 2021, including: Buzzwords replaced by operational definitions Transformation is replaced by Evolution CX shifts from being a project to being a proper business function CX strategic plans are aligned to business strategy Companies will define their CX "Why" this year Jeff is also a founding board member of the European Customer Experience Organization, including being the Ireland Ambassador (now that's a cool role!). Finally, we talk a little bit about Jeff's upcoming book: https://cxfieldmanual.com/ (Customer Experience Management Field Manual - A Practical Guide for Getting the Job Done). I really enjoyed this conversation because Jeff first takes a common sense approach to CX and then puts a simple business wrapper around it. There are few like Jeff in our discipline, but he delivers an incredibly sensible and refreshing view of the work.
With over 40 years of high-tech global sales, marketing, and advertising experience with many Fortune 500 companies including Intel, Apple Computer, IBM, Hewlett-Packard and AT&T, as well as many others, Jeff is an IBM Influencer | Futurist, social selling and marketing consultant, and job search mentor, as well as the former volunteer director of the Holy Spirit Catholic Church Career Ministry in Atlanta. He is also the co-author of the book: 'HIRED! Paths to Employment in the Social Media Era.
Jeff Sheehan talks to peoplehum on the importance of being humane in this era of digitalization. Listen to the entire episode to know more. If you like the podcast, please follow the channel, so we could keep producing more content like this!
Top Tips From The Write Coach✍️ Write for the reader.✍️ Be genuine in your engagement on social media.✍️ Follow Social Media Influencers and emulate what they do.Do you want to become an influencer on Twitter?Expand your reach as a writer, learn how to communicate with potential readers and influencers and use Twitter tools. Jeff Sheehan shares how lists can help build your tribe so they in turn will help promote your book. Join Joyce and Cherrilynn as they learn Social Media etiquette along with how to be genuine in engaging with others on Twitter.Learn How To Build Your Audience On Twitter - (Four easy & actionable steps to build your audience on Twitter.) SAVE $10 - USE CODE: 10HOUR (Case sensitive)All links mentioned are in the Episode #902 Show Notes.Learn more about Jeff Sheehan on the Show Notes at #902: How To Be An Influencer On Twitter ~ Interview with Jeff Sheehan appeared first on The Write Coach site. Our GDPR privacy policy was updated on August 8, 2022. Visit acast.com/privacy for more information.
In this podcast: selectivity matters a lot in the game of productivity. It is hard to be selective when you don't have decision made on what your mission will be. "There's a limit to how many steps you'll be able to take today. Make sure they're all in the right direction." - Jeff Sheehan
In this episode we talk to Jeff Sheehan, Marketing Influencer and Futurist.
Jeff Sheehan, Sheehan Marketing Strategies Not everyone runs head first into solopreneurship. Some, like today's guest Jeff Sheehan, are what I call "reluctant solopreneurs." A marketing expert with over 30 years of global experience in sales and marketing with high tech firms, many in the Fortune 100, Jeff didn't expect to become a solopreneur. That's […]
It's time to update your job search skills! Learn how you can be a standout candidate on platforms like Linkedin and position yourself perfectly for your dream job! Turn your search on its head and have the recruiters find YOU! Al Smith spent 35 years working in sales, management, marketing, and training for Xerox, Kimberly-Clark, and Systema. His new book with co-author Jeff Sheehan is called HIRED! Paths to Employment in the Social Media Era and is available now! Looking to make a career change? Register for our FREE 8-day course at figureitout.co!
Our interview today is with Jeff Sheehan, one of the world's top followed B2B Sales and Marketing Professionals on Twitter specializing in Technology, Integrated Marketing & Social Media. Jeff offers value to his clients as a Marketing Consultant And Speaker. Sheehan Marketing Strategies is focused on helping businesses, professionals, non-profits and individuals be found through on and off-site SEO practices including Social Media platforms such as Google, LinkedIn, Twitter, Facebook, and YouTube. This contributes to further awareness of their marketing presence, increase in market share, and growth in sales revenue Jeff has worked with Intel, Apple Computer, Cisco Systems, IBM, Hewlett-Packard, Dell, AT&T,Exxon, BASF, Dart & Kraft, Dow Chemical, Siemens, and Nordson, to name a few, as well as many small and midsize businesses. Here are some of the highlights: • Find out who you are. What do you represent? What do you want to do with your life? What are you good at? Figure THAT out, and run with it. • Trying to find employment over 50 doesn't have to be difficult if you have a specific skill set that is in demand. "Generalists" will have a hard time being successful. • Find one thing you do well, and be the best you can at that. • Build your connections, your "personal brand" and your network. • With you contacts, have the mindset of "what can I do to help you", not "what can you do for me." • Follow people with common interests on Twitter, then connect with them on LinkedIn. • Jeff's Book, Hired! Paths to Employment in the Social Media Era, is the result of 4 years of research and includes contributions from 28 different authors. • There is a disconnect between hiring managers, talent acquisition managers, and candidates right now. • Jobs are being vetted by committee now, multiple people need to approve a candidate before hiring today. • HireVue is one company that interviews candidates on video and stores these interviews, so employers can watch these anytime without even contacting a candidate. • Don't "ride a wave" too long. If you feel a wave cresting, think about finding the net wave, or the next big thing. Download the podcast and answer 1 simple question- What do you want more of? http://doug-sandler-3bnl.squarespace.com/podcast-by-the-nice-guys/ Subscribe to the podcast- https://itunes.apple.com/us/podcast/the-nice-guys-on-business/id966086057?mt=2 Please visit our sponsor, http://www.phone.com. Phone.com offers tons of amazing features that are incredibly easy to set up, starting at only $10.00 a month. You can get your first 6 months of service FREE just by using promo code "niceguys". You've got a phone, right? Make the most of it then! Check out Phone.com and get your phone working for you. How to reach Jeff: Twitter- https://twitter.com/jeffsheehan Sheehan Marketing Strategies- http://sheehanmarketingstrategies.com/ Author- Hired! Paths to Employment in the social Media Era. http://www.hiredthebook.com/authors/jeff-sheehan/ LinkedIn- jeffsheehan2010 JeffSheehan2010@gmail.com Recommended links: HireVue- www.Hirevue.com Toastmasters https://www.toastmasters.org/
The Social Network Show on KDWN welcomes Jeff Sheehan and Al Smith to the August 11, 2014 episode. If you are looking for a job or if you are an employer looking for good candidates, we recommend listening to this show. Jeff Sheehan and Al Smith, who wrote the book Hired! Paths to Employment in the Social Media Era give tips on how to search for a job and more. Listen to the show to hear how to "harvest a bounty of riches"; to use social media as a tool but not the only tool to look for a job; to find jobs that are not posted; to use SEO and keywords to get noticed online; to use a "long tail search" to find the jobs you are looking for; and to keep a job once you have been hired. Jeff Sheehan holds a BBA from the University of Massachusetts at Amherst, a M.S. in Finance from Bentley University, and a M.S. in Marketing from Georgia State University with additional training at Northwestern University and the University of Virginia. With over 30 years of high-tech global sales, marketing, and advertising experience marketing to many Fortune 500 companies including Intel, Apple Computer, IBM, Hewlett-Packard and AT&T, as well as many others, Jeff is now a marketing consultant and job search mentor, as well as the volunteer director of the Holy Spirit Catholic Church Career Ministry in Atlanta. Jeff ranks in the top 1% of people on LinkedIn. With almost 275,000 followers on Twitter, he is also among the Top 50 People Most Retweeted in the World by Mid-Size Marketers. In addition, he has been recognized by many as one of the top people in the world to follow on Twitter for marketing, social media, and sales. He is a well known speaker in the Atlanta area on the use of LinkedIn, Personal Branding, Social Media, and Marketing. Jeff is a Toastmaster (CC), volunteers extensively for multiple charities, and is an engaging and informative speaker on marketing, social media, and the use of social media in the job search. He is the co-author of the just released book: 'HIRED! Paths to Employment in the Social Media Era Al Smith has been an executive for seven companies in five industries and has in excess of 35 years of management, sales, marketing, training and coaching experience. Al's record of success as a multiple award-winner in each industry, speaks to his innate ability to transfer skills to changing landscapes. Those skills now aid candidates with their most challenging “sales” and “marketing” experience: Job Transition. National trainer for three companies in two industries, Al has adapted techniques from Xerox, Kimberly-Clark, American Management Association, Miller-Heiman, Systema, and others. He has morphed life tested experiences combined with a proprietary methodology interspersed with self-deprecating humor. Mr. Smith has been heard internationally via webinars, coaching classes, seminars and live speaking engagements. He has helped in excess of 1,000 people with their job search during the past four years. Al's creative presentations communicate complex material in readily understandable terms. Einstein said, “If you can't explain it simply, you don't know it well enough.” If correct, few know how to help candidates secure employment better than Al Smith. Al is Director of the Unity North Atlanta Church Career Ministry, volunteers extensively and is an engaging keynote speaker whose topics are numerous, entertaining and packed with insight. He is also he co-author of the just released book: 'HIRED! Paths to Employment in the Social Media Era
July 1, 2014 Social Sales w Jeff Sheehan & NYT Best Seller Martin Yate
If you or someone you know is looking for work, you won't want to miss this show! Jeff Sheehan and Al Smith, authors of HIRED!, are joining us to share the latest tips and tools you'll need to find work in the social media era. So tune in and learn how to successfully navigate the job market of today by harnessing the far-reaching power of social media!
June 9, 2014 LinkedIn Expert Jeff Sheehan & Butter Founder Dan Flanegan
STARVE THE DOUBTS INTERVIEW WITH JEFF SHEEHAN AND AL SMITH In this episode, host of Starve the Doubts Jared Easley together with co-host (Dr. Tommy Grueger ) from Tommy Gruger.com, host of the soon to launch Compelled Podcast interviewed Jeff Sheehan and Al Smith! Jeff and Al are the authors of the new book Hired! Paths to Employment in the Social Media Era. Its an extensive look at the steps in what today’s job seekers should take to secure employment in a social media era. The book is based on the experiences the two authors have encountered in the past four years speaking to thousands of job seekers. Hired presents a multi faceted approach in getting a job by utilizing millions of tools. Each of these methods are discussed and explained so they can be implemented effectively –positioning you to secure a new job in the shortest period of time. In this episode, you’ll learn • RESUMES: Hybrid/Combination Vs. Functional/Chronological • Travelling the world via Delta Airlines • The best places to find business to business events • 80% of jobs not posted on job boards • Jeff and Al’s career description and how they can help you in finding a job • The goal and mission of the book Hired! • Exploring all possible options and resources in getting the job that best fits you • Entrepreneurial opportunities by getting Hired • Where to go when you are a beginner in job seeking (books and sources) • How to grow your personal network • The importance of connecting with people • How to properly use social media in your job search without losing track • Using SEO to “go out there and be found” • How to present and market yourself • Jeff and Al’s advice for people who wants to write or co-author a book –“Start Writing!” • Saving thousands of dollars by finding a good job coach Connect with Jeff and Al at: HiredTheBook.com, JeffSheehan@gmail.com Jeff and Al’s message for the listeners: “Stay positive. Don’t let the negativity in you. Get away from it as much as possible. Just keep moving forward.” Items Mentioned: • Delta Airlines • Steven Preston Winning Through Redundancy • Abby Kohut A 101 Job Search Secrets • Lavie E Margolin The LinkedIn Butterfly Effect • LinkedIn • Google • SEO (Search Engine Optimization) Support the show (https://www.paypal.com/cgi-bin/webscr?cmd=_s-xclick&hosted_button_id=CQWQVRBGQCK7E&source=url)
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