Back of House News

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Back of House News is a weekly podcast that cuts through the noise, covering the restaurant and foodservice industry headlines that independent operators need to know.

Back of House


    • Apr 13, 2023 LATEST EPISODE
    • weekly NEW EPISODES
    • 8m AVG DURATION
    • 74 EPISODES


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    Latest episodes from Back of House News

    How to Use Text Message Marketing to Boost Restaurant Profits

    Play Episode Listen Later Apr 13, 2023 9:36


    This week, we discuss text message marketing and how restaurants are using it to boost profits.

    Rethinking Your Restaurant Software

    Play Episode Listen Later Apr 6, 2023 10:59


    This week, we discuss questions to ask yourself when it comes to your restaurant's software with Back of House technology consultant Josh Hartley.Have questions about the right software for your restaurant? Visit http://backofhouse.io/consults to sign up for a free 30-minute consultation.

    Professional Development Ideas to Retain Staff at Your Restaurant

    Play Episode Listen Later Mar 30, 2023 7:42


    This week, we discuss how to use professional development offerings as a tool to reduce turnover and show staff you value their growth.

    Why Restaurants Are Creating Employee Incentive Programs and How to Start Your Own

    Play Episode Listen Later Mar 23, 2023 8:48


    This week, we discuss the value of employee incentive programs and how to start one at your own restaurant.

    Should Restaurants Worry About the Banking Crisis?

    Play Episode Listen Later Mar 16, 2023 9:57


    This week, we welcome back Tyler Booth, Director of Investments at Relish Works, to discuss the latest interest rate hike and what the current economic forecast looks like for the restaurant industry.

    AI Phone Answering Software: How It's Helping Restaurants Generate More Transactions

    Play Episode Listen Later Mar 9, 2023 7:44


    This week, we discuss AI-powered phone answering software and how it's helping restaurants generate more transactions.

    Tips for Making Your Restaurants CPG Line a Success

    Play Episode Listen Later Mar 2, 2023 10:04


    This week, we discuss how to make your restaurant's CPG line a success.

    How to Use a Mobile Communication Platform to Increase Efficiency at Your Restaurant

    Play Episode Listen Later Feb 23, 2023 9:05


    This week, we discuss how restaurants are putting to use mobile communication platforms such as Slack in order to make their operations more efficient.

    How to Tap Into One of This Year's Biggest Trends – Experiential Dining – With Creative Ideas for Every Restaurant

    Play Episode Listen Later Feb 16, 2023 9:20


    This week, we discuss one of the biggest restaurant trends of the year – experiential dining – along with ideas any restaurant can use to make their own experience more engaging.

    Tips for Marketing your Restaurant on TikTok

    Play Episode Listen Later Feb 9, 2023 14:53


    This week, we discuss TikTok and tips for marketing your restaurant on the video-driven platform.

    What the Latest Interest Rate Hike Means

    Play Episode Listen Later Feb 2, 2023 8:22


    This week, we welcome back Tyler Booth, Director of Investments at Relish Works, to discuss the latest interest rate hike and what the current economic forecast looks like for the restaurant industry.

    How to Get the Most Out of Your Restaurant's Tax Return

    Play Episode Listen Later Jan 26, 2023 10:28


    This week, we discuss tax tips every restaurant operator should know in advance of this year's filing season.

    How Dynamic Pricing Could Change the Restaurant Industry

    Play Episode Listen Later Jan 19, 2023 10:07


    This week, we discuss dynamic pricing and how it could impact the restaurant industry.

    Top Restaurant Trends to Watch in 2023

    Play Episode Listen Later Jan 12, 2023 11:20


    This week, we discuss the top restaurant trends we have our eye on for 2023.

    Virtual Brands, and How Companies Are Connecting Restaurants with Ones That Have Proven Success

    Play Episode Listen Later Jan 5, 2023 7:14


    This week, we discuss the concept of virtual brands and ways restaurants can team up with those already in existence.

    Has Inflation Finally Peaked?

    Play Episode Listen Later Dec 15, 2022 6:48


    This week, we welcome back Tyler Booth, Director of Investments at Relish Works, to discuss the latest economic news and whether they indicate that the worst of inflation woes could be over.

    Ideas to Improve Returns on Restaurant Loyalty Program Giveaways and Rewards

    Play Episode Listen Later Dec 8, 2022 8:10


    This week, we discuss ways to improve returns on restaurant loyalty program giveaways and rewards.

    The Restaurant Revitalization Fund Is Distributing Its Final $83 Million

    Play Episode Listen Later Dec 1, 2022 4:40


    This week, we discuss the announcement that what's left of the Restaurant Revitalization Fund is finally being distributed.

    D.C. Voters Eliminate the Tipped Minimum Wage. Here's What It Means.

    Play Episode Listen Later Nov 17, 2022 10:12


    This week, we discuss the Independent Restaurant Coalition's expansion, and how the organization is continuing to help restaurants as we gradually move into a post-pandemic climate.

    How to Run a Successful Restaurant Gift Card Program

    Play Episode Listen Later Nov 10, 2022 9:02


    This week, we discuss how to launch and manage a successful restaurant gift card program.

    Does the Latest GDP Report Bode Well for the Economy?

    Play Episode Listen Later Nov 3, 2022 11:14


    This week, we discuss the latest economic outlook and what restaurant operators can take from it with Tyler Booth, Director of Investments at Relish Works.

    The Expansion of the Independent Restaurant Coalition

    Play Episode Listen Later Oct 27, 2022 8:12


    This week, we discuss the Independent Restaurant Coalition's expansion, and how the organization is continuing to help restaurants as we gradually move into a post-pandemic climate.

    How to Conduct a Great Restaurant Interview

    Play Episode Listen Later Oct 20, 2022 8:13


    This week, we discuss tips for conducting a more effective interview when looking to fill a position in your restaurant.

    How to Navigate and Negotiate Contracts with Third Party Food Delivery Platforms

    Play Episode Listen Later Oct 13, 2022 9:59


    This week, we discuss how to navigate contracts with third party delivery platforms and where there may be room for negotiation.

    Is the Restaurant Industry's Post-Summer Slump Here?

    Play Episode Listen Later Oct 6, 2022 13:22


    This week, we discuss the latest economic conditions facing the restaurant industry with Relish Works Director of Investments, Tyler Booth.

    The Do's and Don'ts of Raising Restaurant Menu Prices

    Play Episode Listen Later Sep 29, 2022 8:54


    This week, we discuss the do's and don'ts of raising restaurant menu prices.

    A Look at the Future of QR Codes Across the Restaurant Industry

    Play Episode Listen Later Sep 22, 2022 8:56


    This week, we discuss the future of QR codes across the restaurant industry.

    How to Design a Restaurant That Attracts Great Employees

    Play Episode Listen Later Sep 15, 2022 7:23


    This week, we discuss how to design a restaurant that attracts great employees.

    California Passess FAST Act, So What's Next?

    Play Episode Listen Later Sep 8, 2022 6:41


    This week, we discuss the passing of California's FAST Act and the broader implications for the restaurant industry?

    Checking in on California's FAST Act and What It Could Mean for the Restaurant Industry

    Play Episode Listen Later Sep 1, 2022 6:19


    This week, we discuss a major piece of restaurant legislation headed for a vote in California, and its implications for the industry.

    How to Spot a Fake Google Review and the Importance of Monitoring Customer Reviews

    Play Episode Listen Later Aug 25, 2022 7:53


    This week, we discuss how to spot a fake Google review and the importance of keeping an eye on customer reviews.

    What the Latest Inflation Numbers Mean for Restaurants

    Play Episode Listen Later Aug 18, 2022 12:19


    This week, we discuss the recent report showing a slowdown in inflation, and whether some relief could be on the way for restaurants.

    A Look at How Robo-Waiters Operate and Where the Solution Works Best

    Play Episode Listen Later Aug 11, 2022 8:59


    This week, we discuss robo-waiters and which types of restaurants the technology solution is helping most.

    So, About That $180 Million Left in the Restaurant Revitalization Fund

    Play Episode Listen Later Aug 4, 2022 6:40


    This week, we discuss the news that the SBA has yet to distribute a reported $180 million from the Restaurant Revitalization Fund, and what it means.

    So You Want to Run a Restaurant: Season 2 Recap

    Play Episode Listen Later Jul 28, 2022 16:45


    This week, we discuss lessons learned from Season Two of Back of House's OTHER podcast, So You Want to Run a Restaurant.

    5 Ways Technology Is Saving Restaurants Money

    Play Episode Listen Later Jul 21, 2022 9:42


    This week, we discuss some of the ways technology is saving money for restaurant operators.

    Steps Restaurant Operators Can Take Now to Prepare for a Potential Recession

    Play Episode Listen Later Jul 14, 2022 7:33


    This week, we discuss ways restaurant operators can plan for a potential recession.

    Tips for Making the Restaurant Hiring Process More Efficient

    Play Episode Listen Later Jul 7, 2022 6:38


    This week, we discuss ways restaurant operators can accelerate the hiring process.

    Dos and Don'ts of Working With Social Media Influencers to Promote Your Restaurant

    Play Episode Listen Later Jun 30, 2022 6:18


    This week, we discuss how to navigate working with social media influencers to promote your restaurant.

    The Future of Robotics and Automation in the Restaurant Industry

    Play Episode Listen Later Jun 23, 2022 8:37


    This week, we discuss the future of automation in the restaurant industry.

    Keys to Building a Successful Loyalty Program in 2022

    Play Episode Listen Later Jun 16, 2022 6:31


    This week, we discuss the evolution of loyalty programs in the restaurant industry and the keys to succeeding with one in 2022.

    Monitoring the Economic Warning Signs for Restaurants

    Play Episode Listen Later Jun 9, 2022 15:56


    This week, we take a look at some of the recent economic indicators restaurants should be watching closely with Tyler Booth, Director of Investments at Relish Works.

    How Higher Gas Prices Are Hitting Restaurants and More

    Play Episode Listen Later Jun 2, 2022 9:28


    This week, we discuss the different ways record-high gas prices are having an impact on the restaurant industry.

    How to Strategically Slim Down Your Restaurant Menu

    Play Episode Listen Later May 26, 2022 5:45


    This week, we discuss the benefits of trimming down a restaurant menu and how to strategically go about doing it.

    Are Ghost Kitchens Becoming a Prime Stepping Stone to Opening a Brick and Mortar?

    Play Episode Listen Later May 19, 2022 6:02


    This week, we discuss ghost kitchens, and the growing trend of new brands using virtual concepts as a stepping stone towards a brick-and-mortar.

    What Is Investment Crowdfunding? We Explain the Growing Trend

    Play Episode Listen Later May 12, 2022 6:16


    This week, we discuss investment crowdfunding, a relatively new fundraising model for restaurants that's growing in popularity.

    Restaurants Are Raising Prices Everywhere, Should You?

    Play Episode Listen Later May 5, 2022 7:29


    This week, we talk about the latest price hikes among major players in the restaurant industry and what it indicates for independent operators.

    What the Latest Inflation Numbers Mean for Restaurants

    Play Episode Listen Later Apr 28, 2022 11:36


    This week, we take a deeper look behind the latest inflation data and what it means for the restaurant industry with our guest, Tyler Booth, investment lead at Relish Works.

    Earth Day! Sustainability Innovations Emerging in the Industry

    Play Episode Listen Later Apr 21, 2022 5:49


    This week, we discuss a few sustainability innovations we're seeing emerging in the industry, from reusable delivery containers to a way for restaurants to turn food waste into profit.

    House Passes $42 Billion in Restaurant Relief

    Play Episode Listen Later Apr 14, 2022 8:23


    This week, we discuss a new round of restaurant relief that was passed by the House last Thursday. Plus the latest development in third-party delivery lawsuits and an AI solution to help with your morning coffee.

    Report: Restaurant Hiring Slowing Down

    Play Episode Listen Later Apr 7, 2022 8:53


    This week, we discuss the implications of the latest jobs report, a big change from Yelp, and startling news around the egg supply.

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