To Catch a Fraudster

Beatriz Thomaz, Product Marketing at Clearsale, discusses how to protect your brand against impersonation by fraudsters.

Bill Bruno, CEO of Celebrus, discusses new innovations in behavioral analytics, discusses if we've hit the point where consumers will start to push back against ever more data points, and shares stories of how fraudsters not only target your consumer goods, but your entire home. 

Part two of a discussion with Eyal Elazar, Head of Product Marketing at Riskified, about the creative ways fraudsters commit return policy fraud, and how to confidently construct effective return policies.

Eyal Elazar, Head of Product Marketing at Riskified, discusses the creative ways fraudsters commit return policy fraud, and how to confidently construct effective return policies.

Rob Daline, co-founder and CEO at ArkOwl, discusses how to properly enrich order data, gives advice for getting the most out of KYC data, and shares war stories from his own time as a fraud analyst. 

Dan Woods, ex-CIA and FBI and current Head of Global Intelligence at F5, shares his stories of IT security, cyber terrorism, makes his triumphant return to the program. He discusses customer friction, two-factor authentication, and shares an incredible story about the time a 30 second conversation cancelled daylight savings time for an entire nation.Bonus show notes: You can see Dan's fierce beard here.

Matthew Salisbury, CEO of Honey Badger HQ, explains how visual authentication stopped the Chinese Communist Party from distorting the results of a UK public consultation.

Cybersecurity expert Erich Kron of KnowBe4 discusses the recent credential stuffing attack against The North Face company. He explains why the password is not dead (yet) and gives actionable advice for how merchants can secure their customers' accounts and data against attack.See the full release about the attack from The North Face here.

Jane Lee, Fraud and Safety Architect at Sift, recounts her experiences going undercover as a potential mark for the notorious 'Pig Butchering' scam. You can read Jane's write up of her experiences on the Sift blog.

Ariel Chen, CEO of chargeflow.io, talks about how to combat chargebacks from gift card fraud, shares an incredible scam that starts with sending merchants free money, and why effective e-commerce fraud prevention strategies start with communicating effectively with customers.

We dive into the lessons of Refinitiv's new report: US Identity Theft in 2021. We discuss the shocking responses consumers gave about their attitudes towards account takeover, including their willingness to change financial institutions that allow their personal information to be compromised. We also cover new findings about fraud in buy now pay later programs, peer-to-peer (P2P) payments, and more.An interview with James Mirfin, Global Head of Digital Identity and Fraud Solutions at Refinitiv, an LSEG business.

How do you get a job in the fraud prevention industry?We interviewed Megan, an fraud professional with experience at Lyft and Capital One who is currently looking for work.First, she told us an incredible story of how scammers posing as recruiting professionals tried to trick her into giving away all her personal information. Then, she opened up about her current job search. She gave us big insight into what talent is looking for in an employer, what the interview process is like, how to prepare for assessments, and more. A must-listen for recruiters and fraud specialists alike. Megan Harrison-Moore is a fraud prevention specialist with experience at Lyft and Capital One. She is currently looking for her next challenge and is very active on LinkedIn.

Jordan Lewis and John Gregoriadis of Spotrisk discuss the questions SMB merchants should be asking when evaluating fraud prevention solutions, how to educate yourself about emerging fraud trends, fraud prevention in a Web 3.0 world, and more.

Dan Woods, ex-CIA and FBI and current Head of Global Intelligence at F5, shares his stories of IT security, cyber terrorism, gives his best advice for how to get business and fraud teams to work together to protect businesses and customers, and recounts the heartbreaking and untimely demise of his 'Santa Claus' beard.Bonus show notes: You can see Dan's fierce beard here.

The team from SEON breaks down their recent $94 million Series B fundraising round, and discusses how to balance fraud prevention with building amazing customer journeys.

Ido Safruti, Co-founder and CTO of PerimeterX, and Kim DeCarlis, CMO at PerimeterX, discuss how merchants protect their websites and web apps from the entire lifecycle of automated fraud attacks online.

Christian Mangold, CEO of Fraugster, discusses how to sell high-priced items safely, identify card testing schemes, the future of biometric authentication, and more.

Greg Edwards, CEO of CryptoStopper, discusses why merchants should care about cryptocurreny fraud, what types of fraud to watch out for, and how to defend against attacks.

What does the bleeding edge of Magecart-style attacks look like? Why do sophisticated security professionals at large, respected retailers find themselves struggling to detect these attacks? How can merchants up their cyber security game and do better preventing these kinds of attacks? Idan Cohen, CEO of Reflectiz, shares years of cybersecurity experience to shed light on the true extent and potential damage of malicious code injections.

From stories of midnight phone calls about Russian hackers, to practical advice for how to analyze and learn from fraud events, and all the way through to anecdotes about ants at a picnic, Ron Hynes, CEO of Vesta, gives an invaluable window into the past, present, and future of fraud prevention.

Carlos Palma, Product Manager at dLocal, discusses incredible tales of eCommerce fraud in high-risk markets. Join us for a far-ranging conversation on how merchants can move into, and thrive in, markets such as Brazil. We get into the details of what to look out for and  what steps to take to confidently enter markets where the hesitancy is often just as high as the opportunity.

Aaron Kahler is the Founder and CEO of the Anti-human Trafficking Intelligence Initiative (ATII). Contact Aaron: Aaron@followmoneyfightslavery.orgLinks: Main webpage ATII LinkedIn (please like and share!) Red Flags and Indicators Applicable to Sex Trafficking & Forced Labor ATII Video Library Anti-Human Trafficking Retail Consortium Membership Flyer Other ATII Downloadable Resources Full link tree About the ATII:The combination of the ATII team, along with the resources from our many important strategic partners has proven to be successful in combating labor and sex trafficking by hitting slave profiteers where they'll hurt most. We do this by sharing information and reporting activity to combat human trafficking through our relationships with the cryptocurrency community, regulatory officers and law enforcement personnel. We aspire to bring necessary change in the approach to trafficking prevention, detection, reporting, and collaboration to achieve social justice and save lives by disrupting the illicit economics of human trafficking.

Melissa Solis is Head of GIACT Systems, and Brett Petersen is GIACT Executive Vice President of Sales. Read GIACT's report on Account Takeover Fraud here.Merchant Fraud Journal's 'To Catch a Fraudster' Podcast is supported by Sift, the leader in Digital Trust & Safety. Sift empowers companies to stop fraud and grow without risk. Sift's Trust and Safety Architects -- industry experts who have decades of fraud-fighting experience at companies like Facebook, Square, and Google -- can help you create a custom plan for your business with an emphasis on technology, organizational structure, and process. To schedule an assessment, click here.

Melissa Solis is Head of GIACT Systems, and Brett Petersen is GIACT Executive Vice President of Sales. Read GIACT's report on Account Takeover Fraud here.Merchant Fraud Journal's 'To Catch a Fraudster' Podcast is supported by Sift, the leader in Digital Trust & Safety. Sift empowers companies to stop fraud and grow without risk. Sift's Trust and Safety Architects -- industry experts who have decades of fraud-fighting experience at companies like Facebook, Square, and Google -- can help you create a custom plan for your business with an emphasis on technology, organizational structure, and process. To schedule an assessment, click here.

Bruno Farinelli is the Head of Fraud analysis and data science teams at ClearSale. 

Bruno Farinelli is the Head of Fraud analysis and data science teams at ClearSale. 

Pallavi Kuppa-Apte is the COO at Chargehound, a unique, comprehensive chargeback solution that ensures dispute responses are free of human error, complete, and submitted on time.

Pallavi Kuppa-Apte is the COO at Chargehound, a unique, comprehensive chargeback solution that ensures dispute responses are free of human error, complete, and submitted on time.

Alex Hall is a former fraudster who spent ten years successfully operating in the Las Vegas fraud scene. Today, he is the Principal at Dispute Defense Consulting, a Full-Spectrum Fraud Mitigation Consulting agency, with an aim to assist merchants to build a comprehensive defense against fraud throughout many aspects of their system.

Alex Hall is a former fraudster who spent ten years successfully operating in the Las Vegas fraud scene. Today, he is the Principal at Dispute Defense Consulting, a Full-Spectrum Fraud Mitigation Consulting agency, with an aim to assist merchants to build a comprehensive defense against fraud throughout many aspects of their system.

Cathy Ross of Fraud.NET shares incredible tales of friendly fraud, and shares tips for how to protect your ecommerce business.

Jimmy Fong, Chief Commercial Officer at Seon, coins the phrase "Crime as a Service" (CaaS) and shares how sophisticated fraudsters are making passive income by outsourcing their knowledge to low-level thieves using the same model as an SaaS company.

Rich Stuppy, Chief Experience Officer at Kount, talks about fraud in the food service industry and how eCommerce fraud prevention is helping in the fight against human trafficking.

In this episode, Aleksander Kijek, Chief Product Officer of Nethone shares stories walls of cellphones committing fraud, fraudsters selling scam tickets in airports, and more.

Rafael Lourenco from ClearSale tells a wild story about fraudsters using fake uniforms to dress up like retailers' delivery employees, show up at card holders' actual homes, and steal packages straight out of their hands. Hear the incredible story of how ClearSale detected, and stopped, this brazen fraud attack.