Podcasts about SMB

Don Grigg reflects on the different outcomes for 2 businesses he bought in his 30s, one of which became his life's work.Register for the webinar: Red Flags That Kill or Reshape Deals - Feb 19th - https://bit.ly/468vw6WTopics in Don's interview:Discovering his passion for manufacturingSearching for “small, broken companies” to acquireClosing on 2 businesses within 6 monthsHow plastics recycling worksScaling his plastics recycling businessPrivate equity is a poor fit for small business Exiting his business felt like losing familyHis son and daughter's acquisitionValue of family businessesEntrepreneurship through acquisition as your life's workReferences and how to contact Don:LinkedInNative WatercraftBonafide Kayaks Enough by John C. BogleGet a free review of your books & financial ops from System Six (a $500 value):Book a call with Tim or hello@systemsix.com and mention Acquiring MindsDownload the New CEO's Guide to Human Resources from Aspen HR:From this page or contact jenny@aspenhr.comGet complimentary due diligence on your acquisition's insurance & benefits program:Oberle Risk Strategies - Search Fund TeamConnect with Acquiring Minds:See past + future interviews on the YouTube channelConnect with host Will Smith on LinkedInFollow Will on TwitterEdited by Anton RohozovProduced by Pam Cameron

SummaryOn this episode of Startup Junkies, hosts Daniel Koonce and Caleb Talley sit down with Phil Pesek, founder of the Law Office of Philip A. Pesek, to unravel the mysteries of business law and compliance for entrepreneurs and startups.With over thirty years of legal experience spanning big-name companies like Dillard's, Walmart, and Home Depot, Phil's journey is packed with stories, insight, and a passion for making the law accessible. After retiring just before the pandemic, Phil discovered his true calling in education—teaching contract law at the University of Arkansas and advising startup founders as a fractional general counsel.Throughout the episode, Phil stresses the importance of compliance, structure, and knowing the “why” behind decisions like forming an LLC or electing S corporation status. He offers a unique, relationship-driven approach by providing a flat fee that includes a fully prepared compliance binder and unlimited access for questions. For new founders, he warns of the traps of DIY legal work from the internet and offers a free initial consultation to make the first steps less daunting.Listeners will find both practical advice and inspiration in Phil's stories—from sobering lessons about the stakes of compliance to encouraging tales of effective contract negotiation. Ultimately, this episode champions seeking out trustworthy legal guidance early and building relationships that will serve your business well as it grows. Tune in today!Show Notes(00:00) Introduction(05:22) S Corps vs LLCs Explained(08:14) Passion for Small Business Ownership(13:02) Demystifying Business Structure Choices(17:22) Separating Personal and Business Assets(22:35) Negotiation Tips for People Pleasers(26:20) Pitfalls of Cutting Legal Corners(31:55) Legal Costs and Quality Concerns(36:54) Closing Thoughts LinksDaniel KoonceCaleb TalleyStartup JunkieStartup Junkie YouTubePhil PesekLaw Office of Phillip A. Pesek

I introduce my daily podcast for operators and founders who need sharper thinking around decisions that don't come with playbooks. As an investor, operator, and founder of MSP Sales Partners and Repeatable Revenue Ventures, I explain why this show focuses on how to think before deciding what to do. I challenge the common pattern of jumping straight to tactics without examining the underlying assumptions that shape every business decision. This episode establishes the show's core premise: that getting the frame right makes the decision easier, and that real-world business requires context, not just guru advice. I outline what listeners can expect from the daily format and who will benefit most from this approach to thinking through sales, strategy, hiring, leadership, and the moments when you're the only one willing to acknowledge something isn't working.//Welcome to The Ray J. Green Show, your destination for tips on sales, strategy, and self-mastery from an operator, not a guru.About Ray:→ Former Managing Director of National Small & Midsize Business at the U.S. Chamber of Commerce, where he doubled revenue per sale in fundraising, led the first increase in SMB membership, co-built a national Mid-Market sales channel, and more.→ Former CEO operator for several investor groups where he led turnarounds of recently acquired small businesses.→ Current founder of MSP Sales Partners, where we currently help IT companies scale sales: www.MSPSalesPartners.com→ Current Sales & Sales Management Expert in Residence at the world's largest IT business mastermind.→ Current Managing Partner of Repeatable Revenue Ventures, where we scale B2B companies we have equity in: www.RayJGreen.com//Follow Ray on:YouTube | LinkedIn | Facebook | Twitter | Instagram

At ITEXPO / MSP EXPO, Simon Bradbrook, Senior Sales Engineer BSG at Snom, joined Doug Green to discuss why hardware reliability, mobility, and voice infrastructure still matter in a cloud-first world. Snom, a member of the Cloud Communications Alliance (CCA), was one of the original IP phone manufacturers, launching one of the first commercially available IP phones in 2001. Today, Snom operates under the global manufacturing strength of VTech, one of the world's largest electronics manufacturers, with additional portfolio depth through the acquisition of Gigaset. Bradbrook highlighted Snom's wireless DECT solutions as a major differentiator for MSPs. Unlike Wi-Fi-based voice devices, DECT was purpose-built for voice communication, providing secure, encrypted, and highly reliable connectivity—especially critical in healthcare, assisted living, and large campus environments. “When I need to make an emergency call, I want to rely on a product that's actually going to complete that call,” Bradbrook noted, underscoring the importance of dependable voice in mission-critical settings. The Snom M900 multi-cell DECT system, which was used live during MSP Expo for staff communications, supports use cases ranging from hospitals and retirement facilities to warehouses. Features such as encrypted voice channels and optional accelerometer-based emergency alerts—capable of detecting a fall and automatically triggering assistance—expand the value proposition for MSPs serving vertical markets with safety and compliance requirements, including HIPAA-sensitive environments. Through VTech's global manufacturing footprint and distribution network, Snom is able to offer a three-year advanced replacement warranty. If a hardware issue is confirmed, a replacement unit is shipped immediately—without waiting for return processing—providing operational continuity for MSP partners and their customers. For MSPs seeking to expand beyond standard desk phones into scalable mobility and enterprise-grade wireless solutions, Snom and Gigaset offer complementary portfolios designed to fit environments from SMB retail to large enterprise campuses. Visit https://www.snomamericas.com/

Bob Perkins has done things most people only read about — fighter pilot instructor, political fundraiser, the ad agency behind Apple's 1984 Super Bowl commercial, CMO at Calvin Klein, executive at Playboy, head of marketing at Pizza Hut, and turnaround CEO. He's sat on boards, built ventures inside the U.S. Chamber of Commerce, and now spends his time thinking and writing about how AI is fundamentally reshaping competition.We got into all of it. From the real story behind the most famous Super Bowl ad ever made (and the worst one, made by the same people the very next year) to why marketing as a discipline is being consumed by AI, to a fighter pilot decision-making framework that most companies are too slow to execute. We also talked about what actually drives organizational change, why group dynamics override expertise, and what Bob would tell his 40-year-old self if he could go back.This one went deep. If you run a business or lead a team, there's a lot here.What you'll learn in this episode:Why marketing is becoming unrecognizable — and what's replacing itThe real story behind Apple's 1984 ad and how it almost never airedThe Boyd Loop (OODA) — how fighter pilots make decisions at 500 mph and why it matters for your businessWhy competitive advantage is shifting from planning to execution speedHow AI changes the feedback loop — and why that's the real unlock for sales teamsWhat stops organizations from acting on decisions they've already madeWhy the power of the group is the most underrated force in business — and how it quietly kills changeBob's advice to his 40-year-old self (and the one skill he wishes he'd developed more)Books referenced in this episode:Sapiens by Yuval Noah HarariThe Geek Way by Andrew McAfeeThe Innovator's Dilemma by Clayton ChristensenOn the Edge: The Art of Risking Everything by Nate SilverThe Infinite Game by Simon Sinek//Welcome to The Ray J. Green Show, your destination for tips on sales, strategy, and self-mastery from an operator, not a guru.About Ray:→ Former Managing Director of National Small & Midsize Business at the U.S. Chamber of Commerce, where he doubled revenue per sale in fundraising, led the first increase in SMB membership, co-built a national Mid-Market sales channel, and more.→ Former CEO operator for several investor groups where he led turnarounds of recently acquired small businesses.→ Current founder of MSP Sales Partners, where we...

In addition to buying his own business, Evan DiLeonardi trades buy-side services for equity in other SMB acquisitions.Topics in Evan's interview:Entering the Airbnb spaceJoining Ben Kelly's acquisition groupBuying a commercial cleaning businessBeing a remote “workaholic”Realizing he bought a business in distressFirst year in survival modeGetting a team of great managers in placeHis “Equity in Kind” partner modelEnjoying search more than operationsBuilding a holding companyReferences and how to contact Evan:LinkedInQuality Cleaning ServiceGail Hamilton Azodo on Acquiring Minds: Buying to $4m Across 7 Sites in 3 YearsMeridian Peak CapitalWork with an SBA loan team focused exclusively on helping entrepreneurs buy businesses:Pioneer Capital AdvisoryGet a complimentary IT audit of your target business:Email Nick Akers at nick@inzotechnologies.com, and tell him you're a searcherGet a free review of your books & financial ops from System Six (a $500 value):Book a call with Tim or hello@systemsix.com and mention Acquiring MindsConnect with Acquiring Minds:See past + future interviews on the YouTube channelConnect with host Will Smith on LinkedInFollow Will on TwitterEdited by Anton RohozovProduced by Pam Cameron

Ty Wang, cofounder and CEO of Angle Health, breaks down what it means to give back through public service, then shows how that same mindset drives his mission to modernize healthcare for small and midsize businesses. We get into why legacy health plans feel opaque and painful, what an AI native health plan actually changes behind the scenes, and how better data and workflows can create real cost stability for employers.Ty shares his path from a federal scholarship and national service work to Palantir, and why he chose one of the most regulated, least glamorous industries to build in. If you have ever wondered why healthcare feels impossible to navigate, or why renewals can blindside a company, this conversation will give you a clear mental model of the problem and a practical view of what modernization looks like when it actually ships. Key TakeawaysHealthcare feels broken because the infrastructure is fragmented, data is siloed, and even basic questions become hard to answer across inconsistent systemsModernizing healthcare is not just about a new app, it is about rebuilding the operational core so workflows, claims, underwriting, and member experience can run on integrated dataSmall and midsize businesses are hit hardest by cost volatility because they lack transparency, predictability, and negotiating leverage, yet health insurance is often a top line item after payrollA strong approach to regulated markets is collaborative, treat regulators as partners in consumer protection, not obstacles to work aroundMission and impact can be a recruiting advantage, especially when the technical problems are genuinely hard and the outcomes touch real people fastTimestamped Highlights00:40 What Angle Health is, and what AI native means in a real health plan02:05 The scholarship path that pulled Ty into public service and set his trajectory04:06 The personal story behind the mission, the American dream, and why access matters09:38 Why healthcare infrastructure is so complex, and how siloed systems create bad experiences11:33 Why SMBs get squeezed, and how manual administration blocks customization at scale13:20 The real pain point for employers, cost volatility and zero predictability before renewal16:55 Why the tech can expand beyond SMBs, but why the SMB market is already massive19:51 Lessons from building in a regulated industry, and why credibility and funding matter22:26 Hiring for high agency, mission driven talent in a world full of AI companiesA line that sticks“Unless you are lucky enough to work for a big company, these modern healthcare services are still largely inaccessible to the vast majority of Americans.”Pro Tips for tech operators and buildersIf you are modernizing a legacy industry, start with the infrastructure layer, fix the data model, integrate the systems, then automate workflowsIn regulated markets, build relationships early, show how your product improves consumer outcomes, and make compliance a design constraint, not a bolt onWhen selling into SMBs, predictability beats perfection, give customers a clear breakdown of what drives costs and what they can controlWhat's next:If this episode helped you see healthcare and legacy modernization more clearly, follow the show on Apple Podcasts or Spotify and subscribe so you do not miss the next conversation. Also, share it with one operator or builder who is trying to modernize a messy industry.

With a career spanning the US Navy, executive leadership positions at PetSmart and Banfield Pet Hospital, and pioneering online training, Don brings unique insights into building and scaling businesses across industries. Throughout the conversation, Avanish and Don discuss OpenSesame's evolution from an online learning marketplace to an AI-powered platform that serves enterprises, learning management systems, and content publishers. They explore the "Intel Inside" ecosystem strategy, the Simon AI tool that democratizes course creation and enables instant translation into 70 languages, and how organizations can successfully navigate workforce reinvention in the AI era while meeting customers where they are.In this episode, Avanish and Don discuss:OpenSesame's dual-sided platform strategy: Partnering with 200+ LMS/HRIS systems on the delivery side while aggregating 50,000 courses from 200+ publishers, providing distribution for small publishers to reach enterprise customers and enabling large publishers like Harvard Business Publishing to access mid-market and SMB segments.The Simon AI course creation tool: Democratizing content development by enabling subject matter experts to create high-quality courses without instructional designers, with built-in translation capabilities across 70 languages for voiceover and text—expanding global reach for multinational organizations.Workforce reinvention as strategic imperative: Positioning OpenSesame at the center of organizational AI transformation by providing not just technology but comprehensive change management roadmaps, helping HR and learning leaders guide their teams through adoption with curated content and use cases.The "meet them where they are" philosophy: Balancing long-term product vision with practical customer adoption paths, especially during transformational periods like AI implementation, by understanding customer needs deeply before prescribing solutions and allowing products to flex without compromising the ultimate vision.The 1% better daily improvement mindset: Embracing continuous learning and incremental progress as the foundation for breakthrough innovation, recognizing that overnight successes are built on consistent dedication and discipline over time.About Don Spear:Don Spear is CEO of OpenSesame. Before his current role, he founded BlueVolt.com, held executive leadership positions at Banfield Pet Hospital and PetSmart, and served as a submarine officer aboard the USS Tunny (SSN 682).About OpenSesameOpenSesame, the leading provider of online business training, is the choice for L&D professionals wanting to drive learning initiatives forward with innovation, agility, and care. We offer the world's most comprehensive digital learning catalog, with regularly updated content from expert publishers in a variety of formats and languages. By providing comprehensive learning resources and innovative tools like Simon, OpenSesame empowers L&D professionals to exceed their goals and champion learning across their entire organization.Host Avanish SahaiAvanish Sahai is a Tidemark Fellow and served as a Board Member of Hubspot from 2018 to 2023; he currently serves on the boards of Birdie.ai, Flywl.com and Meta.com.br as well as a few non-profits and educational boards. Previously, Avanish served as the vice president, ISV and Apps partner ecosystem of Google from 2019 until 2021. From 2016 to 2019, he served as the global vice president, ISV and Technology alliances at ServiceNow.  From 2014 to 2015, he was the senior vice president and chief product officer at Demandbase.  Prior to Demandbase, Avanish built and led the Appexchange platform ecosystem team at Salesforce, and was an executive at Oracle and McKinsey & Company, as well as various early to mid-stage startups in Silicon Valley.About TidemarkTidemark is a venture capital firm, foundation, and community built to serve category-leading technology companies as they scale.  Tidemark was founded in 2021 by David Yuan, who has been investing, advising, and building technology companies for over 20 years.  Learn more at www.tidemarkcap.com.LinksFollow our host, Avanish SahaiLearn more about Tidemark

In a podcast recorded at ITEXPO / MSP EXPO, Doug Green, Publisher of Technology Reseller News, spoke with Gregory Tellone, CEO of Cloud IBR, about simplifying disaster recovery (DR) testing and turning recoverability into a practical, recurring revenue opportunity for MSPs. Cloud IBR is a SaaS platform designed for organizations using Veeam backups. With a single click, the system provisions dedicated bare-metal cloud servers, installs operating systems, restores encrypted backup repositories, configures networking, VPN access, firewalls, and hands off a fully operational environment for either a live disaster or a scheduled recovery test. “Most backup products are great at backup,” Tellone explained. “The problem is knowing whether your backups are actually good and being able to test recovery easily.” The platform addresses a longstanding gap in the SMB market: the complexity and cost of maintaining secondary DR sites and conducting realistic recovery testing. Traditional DR requires duplicate infrastructure, bandwidth, replication management, and ongoing maintenance—often making full testing impractical. Cloud IBR automates that entire process in approximately 20 minutes of onboarding time, enabling monthly recovery testing by default and generating detailed PDF reports documenting every recovered server and recovery time objective (RTO). For MSPs, the opportunity is strategic. Starting at $299 per month, the service provides a low-barrier entry point into customer accounts while strengthening trust and expanding monthly recurring revenue. Tellone described it as a relationship builder: “It's always easier to sell to a customer than to a prospect. You start with something simple that works, and from there you grow.” With automated reporting suitable for cyber insurance applications and RFP responses, Cloud IBR transforms disaster recovery from a checkbox exercise into a demonstrable operational advantage. Visit https://cloudibr.com/

In a podcast recorded at ITEXPO / MSP EXPO, Doug Green, Publisher of Technology Reseller News, spoke with Mike Wehrs, CTO of TieTechnology, about the upcoming launch of Genie 1.1 and the company's broader mission to reposition voice as a fully integrated component of modern IT infrastructure. TieTechnology focuses on making voice a “first-tier partner” within business systems rather than a disconnected afterthought. Genie, the company's SMB product family, provides a backend softphone capability for PCs along with applications that connect voice into tools such as Slack, CRMs, and EMRs. With Genie 1.1, the company is deepening its ability to capture, transcribe, summarize, and structure voice interactions so that the most valuable customer data—what was actually said—flows directly into business systems. “AI is not magic,” Wehrs noted. “If you don't have good data going into the system, you're not going to get the results out of it that you want.” He emphasized that many organizations layer AI on top of incomplete infrastructure, resulting in underperformance. Genie addresses that gap by cleaning audio streams, identifying speakers, summarizing conversations, and delivering structured data—often in JSON format—into CRM environments. The result, according to Wehrs, can represent as much as a 40 percent increase in high-quality CRM data, driving better customer support, marketing automation, and operational insight. For MSPs, the opportunity is twofold. First, Genie simplifies voice integration through straightforward APIs, eliminating the need to understand complex SIP stacks or telecom architecture. Second, it opens new revenue potential by allowing MSPs to modernize dated phone systems and embed voice-driven intelligence directly into client workflows. As Wehrs framed it, voice should become as native to the PC environment as networking did in the Windows 95 era—fully integrated, flexible, and foundational to digital operations. Visit https://tietechnology.com/

In this episode, I'm diving into a psychological trap that kills credibility in sales and marketing: the "Gold Delusion Effect." Drawing on research from the University of Chicago, I explain why stacking more benefits into your pitch actually makes people believe them less. It turns out that when you try to promise everything—saving time, saving money, increasing morale, and boosting revenue—you often end up being the "12-page menu" restaurant that no one trusts to make a great burger.I share real-world examples of "zero delusion" brands like Raising Cane's and WD-40 that have built empires by doing one thing exceptionally well. But even if you run a complex, multi-service business, I'll show you how to use "umbrella branding" and surgical discovery to keep your message undiluted. Join me as I break down why one message per moment is the key to building real belief in your prospects.//Welcome to The Ray J. Green Show, your destination for tips on sales, strategy, and self-mastery from an operator, not a guru.About Ray:→ Former Managing Director of National Small & Midsize Business at the U.S. Chamber of Commerce, where he doubled revenue per sale in fundraising, led the first increase in SMB membership, co-built a national Mid-Market sales channel, and more.→ Former CEO operator for several investor groups where he led turnarounds of recently acquired small businesses.→ Current founder of MSP Sales Partners, where we currently help IT companies scale sales: www.MSPSalesPartners.com→ Current Sales & Sales Management Expert in Residence at the world's largest IT business mastermind.→ Current Managing Partner of Repeatable Revenue Ventures, where we scale B2B companies we have equity in: www.RayJGreen.com//Follow Ray on:YouTube | LinkedIn | Facebook | Twitter | Instagram

Warehouse operations often highlight the gap between business strategy and execution, particularly as small and mid-sized companies grow. Challenges like fulfillment pressure, inventory inaccuracies, and manual workarounds can turn warehouses into bottlenecks that hinder organizational efficiency. When teams lose confidence in their data, scaling becomes more difficult, leaving leadership reactive instead of proactive.In this episode of Supply Chain Now, Scott W. Luton speaks with Kurt Heusner, CEO of Endpoint Automation Solutions, about warehouse execution in the SMB market. Kurt discusses his experience with growth-focused businesses and emphasizes the importance of time-to-value, adoption, and simplicity over complexity. He explains how trust in systems affects team performance and why warehouses often reveal operational challenges first.The conversation also addresses ERP warehouse modules versus standalone WMS solutions as complexity grows, modular implementation approaches, the ongoing significance of barcoding, and how newer technologies fit into modernization strategies. The episode concludes with insights into Endpoint's peer communities and grant programs designed to enhance warehouse execution without disrupting daily operations.Jump into the conversation:(00:00) Intro(01:36) Meet Kurt Heusner: career and insights(02:52) Kurt Heusner's passion for music explained(04:58) Kurt's journey in SMB technology industry(06:22) Warehouse automation: SMBs' needs and insights(10:46) Cultural impact on technology implementation(11:31) Serving SMBs: key challenges uncovered(14:56) Evolution of endpoint automation solutions explained(17:16) Modular approach to WMS for success(19:30) Final thoughts on SMB problem-solving(23:56) Experience and continuous learning in tech(24:36) The history and evolution of barcoding(26:05) Barcoding's role in modern supply chains(29:06) Integrating technologies with barcoding in operations(31:39) Signs your ERP system needs upgrading(34:05) Building trust in tech and teams(39:33) Peer communities and learning program value(43:00) Grant programs for small manufacturers explainedAdditional Links & Resources:Connect with Kurt Heusner: https://www.linkedin.com/in/kurtheusner/Learn more about Endpoint Automation Solutions: https://endpointas.com/Learn more about Supply Chain Now: https://supplychainnow.comLearn more about our hosts: https://supplychainnow.com/aboutWatch and listen to more Supply Chain Now episodes here: https://supplychainnow.com/program/supply-chain-nowSubscribe to Supply Chain Now on your favorite platform:

In this episode, I'm tackling one of the biggest myths in business: the idea that you have to be an outgoing extrovert to be great at sales. As an introvert who has spent years in the trenches, I've actually found the opposite to be true. I'm making the case for why introverts—all things being equal—actually close more deals.I dive into the fundamental difference in how we approach networking and discovery calls. While extroverts often get their "reward" just from the act of socializing, introverts are usually on a mission. We don't have the energy to waste on small talk for the sake of small talk, so we tend to be more methodical, more intentional, and way more focused on the data points that actually move a deal forward. If you've ever felt like your quiet nature was a disadvantage in a loud industry, this episode is for you.//Welcome to The Ray J. Green Show, your destination for tips on sales, strategy, and self-mastery from an operator, not a guru.About Ray:→ Former Managing Director of National Small & Midsize Business at the U.S. Chamber of Commerce, where he doubled revenue per sale in fundraising, led the first increase in SMB membership, co-built a national Mid-Market sales channel, and more.→ Former CEO operator for several investor groups where he led turnarounds of recently acquired small businesses.→ Current founder of MSP Sales Partners, where we currently help IT companies scale sales: www.MSPSalesPartners.com→ Current Sales & Sales Management Expert in Residence at the world's largest IT business mastermind.→ Current Managing Partner of Repeatable Revenue Ventures, where we scale B2B companies we have equity in: www.RayJGreen.com//Follow Ray on:YouTube | LinkedIn | Facebook | Twitter | Instagram

In this episode, I'm breaking down why we need to stop looking at success as a straight line and start seeing it for what it actually is: an exercise in 10,000 micro-failures. Inspired by a story from former NASA engineer Mark Rober about how they get a rover to Mars, I explore the concept of "mouse farts"—the tiny course corrections that keep a mission from drifting millions of miles off target.I talk about why the difference between reaching your destination and giving up usually comes down to how you handle those inevitable moments when you've veered off track. If you're feeling like you've hit a wall or made a wrong turn, join me as I explain why that isn't the end of the road—it's just time for a little course correction.//Welcome to The Ray J. Green Show, your destination for tips on sales, strategy, and self-mastery from an operator, not a guru.About Ray:→ Former Managing Director of National Small & Midsize Business at the U.S. Chamber of Commerce, where he doubled revenue per sale in fundraising, led the first increase in SMB membership, co-built a national Mid-Market sales channel, and more.→ Former CEO operator for several investor groups where he led turnarounds of recently acquired small businesses.→ Current founder of MSP Sales Partners, where we currently help IT companies scale sales: www.MSPSalesPartners.com→ Current Sales & Sales Management Expert in Residence at the world's largest IT business mastermind.→ Current Managing Partner of Repeatable Revenue Ventures, where we scale B2B companies we have equity in: www.RayJGreen.com//Follow Ray on:YouTube | LinkedIn | Facebook | Twitter | Instagram

Natasha Chawla spent 25+ years in the corporate world working on brands like Coca-Cola and Unilever before launching Greens&Beans — a line of vegetable-packed, allergen-free pasta sauces born from her own kitchen.What started as a mom's mission to feed her allergy-prone, hockey-playing son healthy meals turned into a full-fledged CPG brand now landing on shelves across British Columbia and beyond.In this episode, Natasha shares the real journey: the R&D nightmare of scaling from 10 litres to 300 (when her sauce turned into dessert), the pivot from glass bottles to shelf-stable pouches for e-commerce, and the hard lesson that getting into a store is only half the battle — you still have to sell it.Kenny and Phil also dig into the practical side of growing a food brand the right way: why training your distributor matters, how to pace your retail pipeline so you don't outgrow your co-packer, and the power of collaboration with complementary brands.Whether you're just starting out or scaling up, this conversation is packed with real talk about what it actually takes to get a sauce from your kitchen to the shelf.

He started by buying a small flooring business in 2000. Today Paul Lajoie takes home $1m a year and works how he wants.Register for the webinar:Why Deal Flow Isn't Your Biggest Problem - TOMORROW! - https://bit.ly/4ah8L1ETopics in Paul's interview:Background in Big Six accountingBuying the first business he looked atPartnering with his brotherDownsizing his lifestyle in the beginningUnderestimating working capital needsDetailed partnership agreementsYou are not smarter than the sellerPivoting to remodeling after 2008 crashAcquisition vs startup success ratesHis BizBuyPro communityReferences and how to contact Paul:LinkedInpaul@bizbuypro.comKiplinger Today NewsletterConfessions of a MillionaireGobundanceLearn more about Walker Deibel's done-with-you buy-side advisory:The Acquisition LabGet complimentary due diligence on your acquisition's insurance & benefits program:Oberle Risk Strategies - Search Fund TeamDownload the New CEO's Guide to Human Resources from Aspen HR:From this page or contact jenny@aspenhr.comConnect with Acquiring Minds:See past + future interviews on the YouTube channelConnect with host Will Smith on LinkedInFollow Will on TwitterEdited by Anton RohozovProduced by Pam Cameron

Sean Shannon's three-decade broadcasting career taught him that true business disruption comes not from clinging to outdated models but from recognizing when market fundamentals have shifted and redefining value accordingly. By repositioning radio stations as marketing strategists rather than advertising vendors and creating in-house creative agencies, he fundamentally changed client relationships from transactional to consultative. Sean's evolution from individual contributor to leader also revealed a critical insight—everything that makes exceptional salespeople becomes a liability in leadership, requiring a complete mindset shift toward empowering others. Sean's current mission addresses the exact problem preventing most small and medium-sized businesses from scaling: seventy-five percent of SMB owners with sales teams don't have documented processes, meaning all business development falls on the founder. His frameworks address the real gaps—aligning sales and marketing around what customers actually need to hire your product to do, understanding team composition, and validating value propositions through direct customer conversations that generate both testimonials and referrals. If founder-led growth has become your ceiling, Sean Shannon's expertise in knowledge transfer and team empowerment can unlock the scaling you've been unable to achieve alone. Book your free sales assessment and consultation or connect directly with Sean to discover how documented processes and empowered teams can drive the twenty-five to thirty-five percent growth your business is ready for. For the accessible version of the podcast, go to our Ziotag gallery.We're happy you're here! Like the pod?Support the podcast and receive discounts from our sponsors: https://yourbrandamplified.codeadx.me/Leave a rating and review on your favorite platformFollow @yourbrandamplified on the socialsTalk to my digital avatar Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Andrew Kurzrok connected with his seller over his manufacturing background, leading to a successful deal and transition.Topics in Andrew's interview:Background in science and national labsSpending all his time traveling for workWanting to stop traveling when his son was bornStudying management at YaleGaining management experience before searchingMaking a “no” listSuccess with cold calling business ownersPutting down 25% equityRegional moat of sheet metalHis “crawl, walk, run” approach to operationsReferences and how to contact Andrew:LinkedInHopewell Sheet Metal ManufacturingHeather Endresen's working capital webinar: Working Capital for SMB AcquisitionsGet complimentary due diligence on your acquisition's insurance & benefits program:Oberle Risk Strategies - Search Fund TeamWork with an SBA loan team focused exclusively on helping entrepreneurs buy businesses:Pioneer Capital AdvisoryGet a complimentary IT audit of your target business:Email Nick Akers at nick@inzotechnologies.com, and tell him you're a searcherConnect with Acquiring Minds:See past + future interviews on the YouTube channelConnect with host Will Smith on LinkedInFollow Will on TwitterEdited by Anton RohozovProduced by Pam Cameron

Contact Us Jeremy Jackson Benjamin Stephenson Layci Harrison Mark Knoblauch Ashlyne Elliott Leslie Bennett Sponsor List Frio Hydration – Superior Hydration products. Xothrm – Best heating pad available – Use “SMB” or email info@xothrm.com and mention the Sports Medicine Broadcast. Donate and get some swag (like Patreon but for the school) HOIST – No matter your reason for dehydration, DRINK HOIST MedBridge Education – Use “TheSMB” to save some money, be entered in a drawing for a second year free, and support the podcast. Marc Pro – Use “THESMB” to recover better. Athletic Dry Needling – Save up to $100 when registering through our link.

professorjrod@gmail.comAre you preparing for the CompTIA exam or looking to boost your IT skills development? This episode dives deep into Windows troubleshooting with a focus on network diagnostics — a crucial topic for any tech exam prep. We guide you through validating a Windows machine's network identity using IPConfig, performing a strict ping sequence to verify communication scope, and utilizing NSLookup to troubleshoot DNS issues. Following this disciplined order ensures clarity and efficiency, making every fix both defensible and effective. Whether you're studying solo or in a study group, this step-by-step approach to Windows networking will enhance your technology education and help you succeed in your IT certification journey.We dig into why a 169.254 APIPA address narrows the culprit to DHCP or network infrastructure, not the NIC or OS. Then we connect the dots between ports and services using Netstat, making it clear when a service is misconfigured rather than the network being “down.” From web ports 80 and 443 to SMB 445 and RDP 3389, you'll see how listening states reveal the true problem fast.Powerful remote access demands restraint. We break down when RDP makes sense, why Network Level Authentication should be non-negotiable, and how consent-based Remote Assist reduces risk when users need to stay in control. For scale, we highlight WinRM over HTTPS and SSH as secure, script-friendly options that keep credentials protected and GUIs out of the attack surface.Performance complaints need evidence, not guesswork. We show how Task Manager, Resource Monitor, Performance Monitor, and Event Viewer combine to reveal bottlenecks, crashes, and policy blocks. When things get critical—no boot, blue screens—we map BIOS vs UEFI realities, then use WinRE tools in the safest order to recover without data loss. By the end, you'll have a repeatable framework: identity, routing, names, services, performance, platform, recovery. Subscribe, share with a teammate who still starts with the browser, and tell us: what's your first command when “nothing works”?Support the showArt By Sarah/DesmondMusic by Joakim KarudLittle chacha ProductionsJuan Rodriguez can be reached atTikTok @ProfessorJrodProfessorJRod@gmail.com@Prof_JRodInstagram ProfessorJRod

AI has officially moved from experimentation to execution—and regulation is racing to catch up.In this episode of Reimagining Cyber, Tyler Moffitt is joined by Matt Aldridge to unpack what the rapidly evolving AI regulatory landscape means for security teams, businesses, and managed service providers heading into 2026.From the EU AI Act and GDPR to California's CPRA and emerging rules around automated decision-making, they explore how governments are trying to balance innovation with safety, privacy, and accountability. The conversation dives into the real-world security implications of agentic AI, autonomous decision-making, biased training data, and the growing risks of AI systems operating with minimal oversight.Whether you're an enterprise security leader, an SMB, or an MSP supporting multiple customers, this episode breaks down why AI regulation is no longer a future concern—and what practical steps organizations should be taking now to reduce risk, protect data, and responsibly govern AI adoption.As featured on Million Podcasts' Best 100 Cybersecurity Podcasts Top 50 Chief Information Security Officer CISO Podcasts Top 70 Security Hacking Podcasts This list is the most comprehensive ranking of Cyber Security Podcasts online and we are honoured to feature amongst the best! Follow or subscribe to the show on your preferred podcast platform.Share the show with others in the cybersecurity world.Get in touch via reimaginingcyber@gmail.com

In this episode of Future Finance, hosts Paul Barnhurst and Glenn Hopper talk with Kevin Thomas and Drew Hyatt, co-founders of Omniga, about solving persistent issues in bookkeeping and the monthly close process for small and mid-sized businesses. They discuss how finance leaders often struggle with unreliable data and how Omniga is creating a more structured, review-ready accounting workflow.Kevin Thomas brings a background in corporate FP&A and a CFA perspective. His hands-on experience with messy books and data integrity problems in SMBs led him to co-found Omniga. Drew Hyatt is a technology leader with a background in FinTech integrations and data pipelines. He previously worked in construction finance and medical supply chains, building systems that manage high-volume, rule-based transactions.In this episode, you will discover:Why clean financial data is essential for any finance function to scale.What makes SMB accounting workflows difficult and how Omniga is addressing it.How Omniga uses automation to classify, normalize, and escalate accounting entries.The structure of a scalable, review-focused operating system for fractional CFOs.Kevin and Drew share how Omniga is tackling the core challenges of bookkeeping and monthly close for SMBs. Their approach brings structure, control, and scalability to finance operations where it's needed most.Follow Kevin:LinkedIn: https://www.linkedin.com/in/kevin-a-thomas/Company: https://www.linkedin.com/company/omniga-ai/Follow Drew:LinkedIn: https://www.linkedin.com/in/drew-a-hyatt/Follow Glenn:LinkedIn: https://www.linkedin.com/in/gbhopperiiiFollow Paul:LinkedIn - https://www.linkedin.com/in/thefpandaguyFollow QFlow.AI:Website - https://bit.ly/4i1EkjgFuture Finance is sponsored by QFlow.ai, the strategic finance platform solving the toughest part of planning and analysis: B2B revenue. Align sales, marketing, and finance, speed up decision-making, and lock in accountability with QFlow.ai. Stay tuned for a deeper understanding of how AI is shaping the future of finance and what it means for businesses and individuals alike.In Today's Episode:[00:15] - Meet Kevin and Drew[01:28] - Why Omniga Started[04:38] - Drew's Tech Background[07:04] - The Name “Omniga”[10:33] - Controlling AI Output[13:57] - Guardrails and Escalation[16:18] - Final Thoughts

I'm currently watching a merger turn into a complete clusterfuck, and it's a story I've seen way too often in private equity. It's a classic case of an acquirer coming in, kicking the original leadership to the curb, and gutting the company because they don't understand that value isn't always visible on a spreadsheet. In this episode, I dig into the "Doorman's Fallacy"—the mistake of eliminating something because you can't quantify its utility, only to realize later that it was the very thing holding the brand, the culture, and the customer experience together.I compare the hollowed-out wreckage of this recent acquisition to my experience at the Four Seasons, where small, "unmeasurable" details like a lens cloth or a cord tie create the entire premium experience. We're exploring why 40% of M&A deals end up as dumpster fires and how the best operators identify and protect the invisible value creators that actually drive ROI. If you've ever wondered why great companies fall apart after a sale, this is why.//Welcome to The Ray J. Green Show, your destination for tips on sales, strategy, and self-mastery from an operator, not a guru.About Ray:→ Former Managing Director of National Small & Midsize Business at the U.S. Chamber of Commerce, where he doubled revenue per sale in fundraising, led the first increase in SMB membership, co-built a national Mid-Market sales channel, and more.→ Former CEO operator for several investor groups where he led turnarounds of recently acquired small businesses.→ Current founder of MSP Sales Partners, where we currently help IT companies scale sales: www.MSPSalesPartners.com→ Current Sales & Sales Management Expert in Residence at the world's largest IT business mastermind.→ Current Managing Partner of Repeatable Revenue Ventures, where we scale B2B companies we have equity in: www.RayJGreen.com//Follow Ray on:YouTube | LinkedIn | Facebook | Twitter | Instagram

Sensing untapped potential, Ville-Matias Vilén bought a sub-million manufacturer with good IP and global distribution.Topics in Ville's interview:Desire to “eat what he kills”1990's Finnish RecessionAversion to solving people problemsAcquiring a cattle brush manufacturerFunding his deal in FinlandPatents as a moatRelocating the manufacturing 5 hours awaySharing ownership with his family's companyGoal to grow 5x in 5 yearsLong-term holdco visionReferences and how to contact Ville:LinkedInFinnEasyDownload the New CEO's Guide to Human Resources from Aspen HR:From this page or contact jenny@aspenhr.comGet a free review of your books & financial ops from System Six (a $500 value):Book a call with Tim or hello@systemsix.com and mention Acquiring MindsLearn more about Walker Deibel's done-with-you buy-side advisory:The Acquisition LabConnect with Acquiring Minds:See past + future interviews on the YouTube channelConnect with host Will Smith on LinkedInFollow Will on TwitterEdited by Anton RohozovProduced by Pam Cameron

"There is a small chance of sudden death."That's a hell of a thing to hear from your cardiologist when you're a guy who runs ten miles a day and feels healthy as fuck. One minute I'm "knocking the cover off the ball" on my stress tests, and the next, I'm being told I have Hypertrophic Cardiomyopathy—a condition where my heart is literally too strong for its own good. It's a diagnosis that could have sent me into a spiral of anxiety, especially after a recent trip to the ER during a family vacation, but it actually led me to the most important mental shift I've ever made.In this episode, I'm sharing the raw details of my heart journey and the specific reframe that changed everything: the moment I stopped asking "Why is this happening to me?" and started asking "Why is this happening for me?" I dive into how this diagnosis actually protected my sons, empowered my team to crush it while I was out of pocket, and forced me to trade frantic intensity for sustainable productivity. I'm also walking you through a powerful exercise to help you take your own current "low point"—whether it's in your health, your business, or your relationships—and rewrite the story in real-time. You don't have to wait ten years to be grateful for a challenge; you can choose to see the benefit of the obstacle today.//Welcome to The Ray J. Green Show, your destination for tips on sales, strategy, and self-mastery from an operator, not a guru.About Ray:→ Former Managing Director of National Small & Midsize Business at the U.S. Chamber of Commerce, where he doubled revenue per sale in fundraising, led the first increase in SMB membership, co-built a national Mid-Market sales channel, and more.→ Former CEO operator for several investor groups where he led turnarounds of recently acquired small businesses.→ Current founder of MSP Sales Partners, where we currently help IT companies scale sales: www.MSPSalesPartners.com→ Current Sales & Sales Management Expert in Residence at the world's largest IT business mastermind.→ Current Managing Partner of Repeatable Revenue Ventures, where we scale B2B companies we have equity in: www.RayJGreen.com//Follow Ray on:YouTube | LinkedIn | Facebook | Twitter | Instagram

According to reports from Forbes and McKinsey & Company, as of early 2025, a remarkable 92% of small- and medium-sized business (SMB) leaders are optimistic about their companies' growth over the next three years. When it comes to growth mindset and revenue, research conducted in late 2024 found that 80% of senior executives at U.S. firms believe an employee's growth mindset is directly linked to profits. Additionally, 89% note that future success hinges on leaders embracing this mentality. In terms of strategic focus, a 2025 survey of experienced entrepreneurs showed that although economic uncertainty persists, 95% feel confident about their prospects for the coming year. Of these, 40% rank investments in AI and automation as their leading strategy for expansion. David Aferiat, a dual citizen of America and France, founded Avid Vines—an organic champagne importer operating out of Atlanta. He also serves as Managing Principal of The Avid Group, which coaches leadership teams through scale, transformation, and uncertain times with the Bloom Growth system. David grew Trade Ideas, a fintech company, from the ground up into a multi-million-dollar venture recognized on the Inc. 5000 list for six consecutive years. His leadership roles include President of the French-American Chamber of Commerce for the Southeast U.S., President of the Entrepreneurs' Organization (EO) Atlanta Chapter, and Chair of EO's regional Nerve conference, which featured a $1M budget and over 500 attendees from around the globe. A generation ago, David's father embarked on a life-changing journey during the revolution between France and its then colony, Algeria, resulting in the family dividing between Nice and the U.S. It took 26 years for David and his father to reconnect with their French relatives. Inspired by both cultures, David draws from French art, food, and tradition, committed to introducing American tables to clean, artisanal Premier Cru champagne that honors legacy and leaves no regrets. But David's impact goes beyond champagne; he empowers others through growth coaching, guiding leaders and teams on their own Hero's Journey to build resilience, daily discipline, and strategic clarity. LinkedIn: @DavidM.Aferiat Learn more about your ad choices. Visit megaphone.fm/adchoices

Despite success in corporate, Jarom Wren wanted more freedom, so he traded 5 figures of salary for 7 figures of revenue.Topics in Jarom's interview:Realizing he was renting himself to a corporationMid-career risk assessmentSearching for a digital businessChoosing the lowest cost Q of E“Deals want to die”Risks of a 4-year old e-com businessOffering education as well as DIY productsDeciding against using ROBSBuying 70% of the companyHis first year report cardReferences and how to contact Jarom:LinkedInVanlife OutfittersHarley Sitner on Acquiring Minds: Building a Beloved Brand from a Tiny, Dying BusinessGet a free review of your books & financial ops from System Six (a $500 value):Book a call with Tim or hello@systemsix.com and mention Acquiring MindsDownload the New CEO's Guide to Human Resources from Aspen HR:From this page or contact jenny@aspenhr.comWork with an SBA loan team focused exclusively on helping entrepreneurs buy businesses:Pioneer Capital AdvisoryConnect with Acquiring Minds:See past + future interviews on the YouTube channelConnect with host Will Smith on LinkedInFollow Will on Twitter

Most sales trainers will tell you that closing more deals requires a "killer instinct," better "closing techniques," or some fancy psychological methodology. But I just watched an MSP salesperson go from a 13% close rate in 2025 to a 71% close rate in just 45 days, and it had nothing to do with "mindset" or charisma.In this episode, I break down the real-world transformation of Garrick, a seller who closed $17,000 in MRR this month alone. We didn't give him a new script; we gave him a new system for how to think about the sales process. We move past the surface-level "motivational" advice to focus on the tactical shifts that actually bent the curve: stopping the guesswork on ROI by simply asking the prospect how they measure value, practicing the "money ask" until it became boring muscle memory, and learning to lead proposals with the prospect's priorities rather than our own expert biases.If your sales team is working hard but failing to convert, it's likely not a lack of effort—it's a lack of the system underneath the tactics. Let's look at how to stop treating discovery like a checklist and start conducting conversations that actually lead to a close.//Welcome to The Ray J. Green Show, your destination for tips on sales, strategy, and self-mastery from an operator, not a guru.About Ray:→ Former Managing Director of National Small & Midsize Business at the U.S. Chamber of Commerce, where he doubled revenue per sale in fundraising, led the first increase in SMB membership, co-built a national Mid-Market sales channel, and more.→ Former CEO operator for several investor groups where he led turnarounds of recently acquired small businesses.→ Current founder of MSP Sales Partners, where we currently help IT companies scale sales: www.MSPSalesPartners.com→ Current Sales & Sales Management Expert in Residence at the world's largest IT business mastermind.→ Current Managing Partner of Repeatable Revenue Ventures, where we scale B2B companies we have equity in: www.RayJGreen.com//Follow Ray on:YouTube | LinkedIn | Facebook | Twitter | Instagram

In the News FBI Bypasses BitLocker "Impenetrable" Encryption Google Settles Lawsuit Claiming it Recorded Private Conversations Medically Evacuated Crew-11 Astronauts Press Conference Intel Puts Consumer Chip Production on Back Burner Google is Now Offering SAT Prep resources Thousands More Amazon Corporate Job Layoffs 2026 Vimeo Lays Off Majority of Staff Months After Private Equity Acquisition Pinterest Will Lay Off 15% of its Workforce   ITPro Series with Benjamin Rockwell The Importance of the SMB or SOHO Internet Router From the Tech Corner How Bad Weather Impacts the Internet Microsoft Unveiled Maia 200, its Second Generation in-house AI Chip Bezos' Blue Origin Announces Satellite Rival to Musk's Starlink Technology Chatter with Benjamin Rockwell and Marty Winston Dashlane Password Tool

I used to think that successful entrepreneurs had a "secret map" that gave them 100% certainty before they made a move. I spent years in planning mode, working my tail off but making zero progress because I was terrified of making the "wrong" bet.In this episode, I'm sharing a raw look at a trap I see so many founders fall into: the endless pivot. I recently worked with a business owner who cycled through three different strategies in a month, not because he lacked talent, but because he was waiting for a feeling of certainty that simply doesn't exist in business.I've learned the hard way that our job isn't to find something that works—it's to commit to making it work. We're going to talk about escaping the "amygdala hijack," why most results live on the other side of a J-curve, and how to start thinking in probabilities rather than absolutes. If you feel like you're rowing hard but staying in the same place, it's time to stop looking for a guarantee and start making a bet.//Welcome to The Ray J. Green Show, your destination for tips on sales, strategy, and self-mastery from an operator, not a guru.About Ray:→ Former Managing Director of National Small & Midsize Business at the U.S. Chamber of Commerce, where he doubled revenue per sale in fundraising, led the first increase in SMB membership, co-built a national Mid-Market sales channel, and more.→ Former CEO operator for several investor groups where he led turnarounds of recently acquired small businesses.→ Current founder of MSP Sales Partners, where we currently help IT companies scale sales: www.MSPSalesPartners.com→ Current Sales & Sales Management Expert in Residence at the world's largest IT business mastermind.→ Current Managing Partner of Repeatable Revenue Ventures, where we scale B2B companies we have equity in: www.RayJGreen.com//Follow Ray on:YouTube | LinkedIn | Facebook | Twitter | Instagram

Confirm uses organizational network analysis to surface hidden high performers and toxic actors that traditional performance reviews miss - identifying the quiet contributors everyone relies on and the problematic employees who manage up effectively. In this episode of BUILDERS, I sat down with David Murray, Cofounder & CEO of Confirm, to dissect their most painful go-to-market lessons. David shares why leading with methodology superiority torpedoed their early sales, the specific discovery framework that flipped their win rate, and how they segment the four distinct HR buying motions that require completely different sales approaches. Topics Discussed: Why traditional performance reviews are 60% manager bias according to research by Maynard Goff How organizational network analysis identifies introverted high performers and manages-up toxic actors The catastrophic early GTM mistake: positioning against existing processes Discovery frameworks for conservative buyers in compliance-heavy functions Talk ratio targets and silence techniques from clinical psychology applied to enterprise sales Channel testing methodology that identified LinkedIn ads as their primary acquisition driver The four-quadrant framework for HR sales: CHRO vs line manager, company-wide vs HR-only tools Messaging strategies that balance shock factor with substantive education GTM Lessons For B2B Founders: Discovery trumps differentiation in category creation: Confirm's design partner had promoted toxic employees and lost quiet high performers in the same cycle—a perfect case study for their ONA methodology. But when they pitched other HR leaders with "here's why your approach is broken," they hit walls. The shift: stop selling methodology, start diagnosing pain. Reference what you've observed at similar companies—"Some folks at your size tell us they struggle with X, is that true for you?"—then let prospects surface their version of the problem. Only after they've articulated their pain do you map your differentiated approach to their specific context. Target buyer timing, not just buyer titles: Confirm identified a specific trigger: HR leaders in their first 1-2 months at a new company. These leaders are hired to make change and need early wins. The outreach question: "How are you looking to make your mark?" This surfaces whether they're hungry for innovation or managing political capital. A newly hired CHRO has different motivations than a 5-year veteran protecting their process choices. Map your outreach to career timing, not just seniority. Enforce 50/30/20 talk ratios in discovery: David's target: prospects speak 60-80% of discovery calls, with 50% being acceptable. If you're talking more than half the time, you're pitching, not discovering. The clinical psychology technique: positive encouragers ("yeah," "huh") plus deliberate silence after open-ended questions. Prospects will fill silence with the real issues—budget constraints, political dynamics, past vendor failures. This intel is gold for multi-threading and objection handling later. Test channel-message fit with minimal spend: Confirm's approach: "do everything a little bit and see what sticks." They found LinkedIn ads with precise targeting (title, company size, recent job changes) delivered qualified pipeline cost-effectively, while other channels didn't. The framework: allocate 10-15% of budget across 5-6 channels for 60 days, measure cost-per-qualified-meeting, then concentrate spend. Plan for 3-6 month creative refresh cycles as audiences develop ad fatigue—this isn't set-and-forget. Map your product to the HR buying matrix: David identifies four distinct quadrants: (1) CHRO buyer, company-wide deployment = traditional enterprise sale, 6-18 month cycles, heavy multi-threading required; (2) CHRO buyer, HR-only tool = shorter cycles but still executive selling; (3) Line manager buyer, company-wide = requires bottom-up adoption mechanics; (4) Line manager buyer, HR-only = SMB-style transactional sale. Confirm operates in quadrant 1—the longest, most complex sale. Most founders don't explicitly map which quadrant they're in, leading to mismatched sales motions and blown forecasts. Use provocative messaging with technical substance: "One-click performance reviews" generated meetings because it triggered both excitement (managers hate writing reviews) and concern (is AI replacing human judgment?). The key: the shock factor gets the meeting, but you need depth on the call. Confirm's explanation: the AI aggregates data from Asana, Jira, OKRs, peer feedback, and self-reflections to reduce recency bias, then generates a draft managers edit. The dystopian concern becomes a feature when you explain the data anchoring. Surface-level shock without technical credibility burns trust. Adjust for organizational risk tolerance by function: HR and healthcare share conservative buying cultures due to compliance, documentation, and legal requirements. David contrasts this with selling to CTOs or engineers who "kick tires and want to break things." This affects everything: longer evaluation cycles, more stakeholders in legal/compliance, emphasis on security and data handling, reference checks weighted heavily. If you're selling to risk-averse functions, adjust your content (white papers, compliance documentation), your timeline expectations, and your change management positioning. Reframe education as extraction, not instruction: David's mental model shift: "I need to learn from them" replaced "I need to educate them." In practice: "I've heard from others that calibration meetings consume 10+ hours per cycle with unclear outcomes. They tried approaches like forced ranking or manager-only decisions. Have you experimented with either?" This positions you as a pattern-matcher across their peer group, not a lecturer. They become receptive to alternatives because you've demonstrated you understand their world through other customers' experiences. // Sponsors: Front Lines — We help B2B tech companies launch, manage, and grow podcasts that drive demand, awareness, and thought leadership. www.FrontLines.io The Global Talent Co. — We help tech startups find, vet, hire, pay, and retain amazing marketing talent that costs 50-70% less than the US & Europe. www.GlobalTalent.co // Don't Miss: New Podcast Series — How I Hire Senior GTM leaders share the tactical hiring frameworks they use to build winning revenue teams. Hosted by Andy Mowat, who scaled 4 unicorns from $10M to $100M+ ARR and launched Whispered to help executives find their next role. Subscribe here: https://open.spotify.com/show/53yCHlPfLSMFimtv0riPyM

I've spent the last year hanging out with two very different groups: founders stuck at the $1M to $2M mark and entrepreneurs running $200M empires. Do you want to know the biggest difference between them? It's not intelligence or work ethic—it's their belief systems.Fresh off a trip to the Museum of Illusions with my kids, I realized that many of us are running our businesses while staring at the corporate equivalent of a "mind-bending" optical illusion. We are dead certain about "truths"—that we are essential to daily ops, that a certain channel is dead, or that we lack the right connections—only to find out those "truths" are the very things capping our growth.In this episode, I'm challenging you to look at where you might be fighting reality. What is the one thing you know for sure that just "aint so"? Let's break down the hidden illusions keeping you from the next level.//Welcome to The Ray J. Green Show, your destination for tips on sales, strategy, and self-mastery from an operator, not a guru.About Ray:→ Former Managing Director of National Small & Midsize Business at the U.S. Chamber of Commerce, where he doubled revenue per sale in fundraising, led the first increase in SMB membership, co-built a national Mid-Market sales channel, and more.→ Former CEO operator for several investor groups where he led turnarounds of recently acquired small businesses.→ Current founder of MSP Sales Partners, where we currently help IT companies scale sales: www.MSPSalesPartners.com→ Current Sales & Sales Management Expert in Residence at the world's largest IT business mastermind.→ Current Managing Partner of Repeatable Revenue Ventures, where we scale B2B companies we have equity in: www.RayJGreen.com//Follow Ray on:YouTube | LinkedIn | Facebook | Twitter | Instagram

"AI is enabling us to deliver more sophisticated and seamless payment experiences, allowing consumers to shop in a more frictionless way. However, it also presents challenges, such as combating AI-powered fraud, which requires us to continuously innovate and adapt our solutions."Global Payment Trends & How Agentic AI Could Redefine Online Shopping and Payment Acceptance.In this episode, we cover emerging payment trends in ecommerce and the role of AI in enhancing payment security and preventing fraud. Understanding these trends is crucial for merchants aiming to optimise payment authorisation and secure transactions.Our guest is Ed Harries, VP Ecommerce Global SMB for market leader Worldpay. Ed brings a wealth of experience having being on the leadership team of leading ecommerce agency Visualsoft before joining Worldpay to lead their SMB solution.What you'll get from this podcast:Equip yourself with knowledge about emerging trends and technologies that will shape the future of ecommerce payments.Keep up with the latest developments in AI and payment security, ensuring your business remains competitive.Learn practical strategies to protect against fraud.Understand how to build trust with your customers, leading to increased loyalty and sales.Key discussion points:AI's Role in Fraud Prevention: how AI technologies are being leveraged to detect and prevent fraudulent activities, ensuring safer transactions for merchants and consumers.Enhancing Payment Authorisation: learn about the latest advancements that are improving payment authorisation processes, reducing declines and increasing approval rates.Consumer Trust and Security: how payment solutions are building consumer trust by providing secure and seamless buying experiences.Future Trends: insights into future trends in payment security, including the integration of AI with other technologies to create more robust security frameworks.Chapters:[00:30] Introduction to Ecommerce Payment Trends[04:15] Current Trends in the Payments Landscape[06:40] Regional Payment Patterns and Consumer Behaviour[08:30] The Role of AI and Agentic Commerce[11:55] Balancing Fraud Prevention and Acceptance Rates[18:15] The State of Open Banking in Retail[23:45] Marketplace Commerce and Payment Challenges[28:20] Worldpay's Technological Direction and Innovations

For years, we've heard about AI transforming software development. But what if that same level of agentic, AI-driven collaboration could be applied not just to writing code, but to writing your entire go-to-market playbook? Agility requires that your go-to-market teams operate at the speed of insight, not at the speed of manual data entry and fragmented workflows. This means empowering them with tools that don't just provide data, but automate action based on strategic intent. Today, we're going to talk about the concept of an 'agentic' go-to-market platform, where AI doesn't just assist, but actively collaborates with sales and marketing teams to automate entire workflows, from strategy to execution. To help me discuss this topic, I'd like to welcome, Marcio Arnecke, Chief Marketing Officer at Apollo.io. About Marcio Arnecke As Apollo.io's Chief Marketing Officer, Marcio Arnecke brings a visionary approach to scaling high-growth B2B SaaS marketing in the AI-driven sales landscape. With over two decades of experience driving revenue acceleration across global markets, he has consistently transformed early-stage technology companies into market-defining brands. Hisexpertise in AI-powered go-to-market strategies uniquely positions him to accelerate Apollo's mission of empowering sales teams through intelligent data and automation. Previously, he played a pivotal role in scaling marketing functions at SaaS giants like Intercom and Zendesk, where he drove remarkable growth from $40M to $1.7B, culminating in a successful IPO that raised $100 million in 2014. Leveraging his comprehensive background in demand generation, product marketing, and strategic storytelling, Marcio is focused on positioning Apollo as the go-to AI sales platform for SMB and mid-market teams. His approach combines data-driven insights with targeted narrative strategies, translating Apollo's technological capabilities into practical business value. Drawing from his global experience across Silicon Valley and international markets, Marcio aims to expand Apollo's brand and demonstrate how AI can meaningfully improve sales engagement for growing businesses. Marcio holds advanced degrees from Stanford University's Graduate School of Business and Golden Gate University, complemented by a BS in Business Administration from Universidade Feevale in Brazil. Marcio Arnecke on LinkedIn: https://www.linkedin.com/in/marcioarnecke/ Resources Apollo.io: https://www.apollo.io Take your personal data back with Incogni! Use code AGILE at the link below and get 60% off an annual plan: https://incogni.com/agile  The Agile Brand podcast is brought to you by TEKsystems. Learn more here: https://www.teksystems.com/versionnextnow Catch the future of e-commerce at eTail Palm Springs, Feb 23-26 in Palm Springs, CA. Go here for more details: https://etailwest.wbresearch.com/ Drive your customers to new horizons at the premier retail event of the year for Retail and Brand marketers. Learn more at CRMC 2026, June 1-3. https://www.thecrmc.com/ Enjoyed the show? Tell us more at and give us a rating so others can find the show at: https://ratethispodcast.com/agile Connect with Greg on LinkedIn: https://www.linkedin.com/in/gregkihlstrom Don't miss a thing: get the latest episodes, sign up for our newsletter and more: https://www.theagilebrand.show Check out The Agile Brand Guide website with articles, insights, and Martechipedia, the wiki for marketing technology: https://www.agilebrandguide.com The Agile Brand is produced by Missing Link—a Latina-owned strategy-driven, creatively fueled production co-op. From ideation to creation, they craft human connections through intelligent, engaging and informative content. https://www.missinglink.company

Family planning and entrepreneurship converged as Linh & Leo Van Deibel bought their first (and not last) business.Topics in Linh & Leo's interview:Making the case for business acquisitionTaking family planning into accountSearching in the UK as a non-citizenBeing taken seriously as an Asian womanTheir goal of building a holdcoThousands of meetings with sellersSearch is a numbers gameBrutal IVF processGiving up on acquiring SaaSBuying an engineering consulting firmReferences and how to contact Linh & Leo:Linh Van Deibel LinkedInLeo Deibel LinkedInTheir acquisition, Infrastructure Design SolutionsLinh Tran on Acquiring Minds: The Dream Outcome: From $300k to $5m EBITDAGet a complimentary IT audit of your target business:Email Nick Akers at nick@inzotechnologies.com, and tell him you're a searcherLearn more about Walker Deibel's done-with-you buy-side advisory:The Acquisition LabGet complimentary due diligence on your acquisition's insurance & benefits program:Oberle Risk Strategies - Search Fund TeamConnect with Acquiring Minds:See past + future interviews on the YouTube channelConnect with host Will Smith on LinkedInFollow Will on TwitterEdited by Anton RohozovProduced by Pam Cameron

In this CPQ Podcast episode, Frank Sohn sits down with Vinay Toomu, who leads both ScaleFluidly (CPQ / quote-to-order platform) and CommerceCX (a systems integrator working with Salesforce and Conga). Since Vinay's last appearance in 2023, ScaleFluidly has matured into a full quote-to-order revenue orchestration platform—built on a composable core engine that customers can extend with their own apps. Vinay shares what he sees across real implementations: the biggest wins come from improving adoption, reducing friction for sales teams, and putting the right governance in place. They discuss support for direct sales, partner sales, and ecommerce, ScaleFluidly's low-code/no-code approach, and how their architecture differs for SMB (multi-tenant)versus enterprise (environment separation). The episode also covers newer capabilities like role-based controls, security certifications (ISO 27001 and SOC 2 Type 2), and a Chrome assistant designed to streamline CRM workflows. Finally, they unpack ScaleFluidly's practical view of AI in CPQ—where it works today, what's harder at enterprise scale, and how consolidation in the CPQ market could influence innovation.

Part 3 of 3 of the Life of Julius Caesar. Did Caesar want to be a King? A god? What was his vision for Rome? Was there a way he could have prevented his assassination? In this episode:Caesar returns to Rome His TriumphsHis Reforms His Clemency His Final War in Spain; the Batle of MundaThe Octavius QuestionThe Plots, Dreams, Portents, The men he trusted; the men who betrayed him Thanks to our sponsor, Ai Labs. Visit austinlab.ai to chat with a team member about custom Agentic AI power solutions for your SMB to Enterprise level business.  Powered by Shokworks.Also Thanks Dr. Richard Johnson, the Crassus to this Caesar series.And check out Warlords of History podcast here!

This week's full broadcast of Computer Talk Radio includes - 00:00 - Nerd news for the normal world - Microsoft, AI, Netflix, Apple, OpenAI, weather, gravity, NASA - 11:00 - Listener Q&A - no more PC buys - Marcus asks if we no longer have to buy new every 3 years - 22:00 - Gemini and Siri collaboration - Keith and Benjamin talk over the Siri and AI issues at Apple - 31:00 - Marty Winston's Wisdom - Mark guests in with Annova Precision Chamber Vacuum Sealer - 39:00 - Scam Series - Pre-Refund Trap - Benjamin warns when people offer you cash you don't expect - 44:00 - Keske on tech adoption rates - Steve talks how different generations handle tech adoption - 56:00 - Dr Doreen Galli - TBW reports - Dr Doreen Galli talks identity of us, and packaging tech - 1:07:00 - Listener Q&A - slow Chromebook - Diana says neice reports school issued Chromebook is slow - 1:16:00 - IT Professional Series - 363 - Benjamin shows importance of SMB and SOHO Internet routers - 1:24:00 - Listener Q&A - push notifications - David asks if he should accept push notifications from websites

Two weeks ago, I ended up in the ER with a heart incident that knocked me completely out of commission. But instead of falling apart, my business didn't skip a beat—in fact, we had our best sales month in six years. In this episode, I break down the critical decision I made last year to stack my team with "A-players" and the specific system I used to find them. I also explore the uncomfortable truth about why believing you are "necessary" is actually the biggest cap on your business's growth, and how to finally get out of your own way.//Welcome to The Ray J. Green Show, your destination for tips on sales, strategy, and self-mastery from an operator, not a guru.About Ray:→ Former Managing Director of National Small & Midsize Business at the U.S. Chamber of Commerce, where he doubled revenue per sale in fundraising, led the first increase in SMB membership, co-built a national Mid-Market sales channel, and more.→ Former CEO operator for several investor groups where he led turnarounds of recently acquired small businesses.→ Current founder of MSP Sales Partners, where we currently help IT companies scale sales: www.MSPSalesPartners.com→ Current Sales & Sales Management Expert in Residence at the world's largest IT business mastermind.→ Current Managing Partner of Repeatable Revenue Ventures, where we scale B2B companies we have equity in: www.RayJGreen.com//Follow Ray on:YouTube | LinkedIn | Facebook | Twitter | Instagram

Amplio operates a two-sided marketplace that helps manufacturers monetize surplus inventory and decommissioned industrial equipment rather than writing off assets or paying for disposal. The company has won contracts with GM and SpaceX despite competing against liquidators with 30-year local relationships. In a recent episode of BUILDERS, we sat down with Trey Closson, Co-Founder and CEO of Amplio, to unpack how the company executed a complete business model pivot from supply chain risk software to marketplace, discovered that enterprise deals close faster than SMB despite conventional wisdom, and built repeatable GTM motions in a fragmented $100B+ market previously dominated by local operators. Topics Discussed: Executing Amplio's pivot from supply chain risk software to surplus inventory marketplace Moving four truckloads of inventory through a WeWork to prove the business model Closing GM and SpaceX inbound from Google Ads as the PMF validation signal Displacing 30-year incumbent relationships through corporate + local dual threading Why enterprise contracts closed faster than SMB deals in Amplio's specific context Scaling beyond founder-led sales to repeatable AE motions Operating a two-sided marketplace: supply acquisition strategy vs. demand conversion GTM Lessons For B2B Founders: Manual heroics prove economics before automation: When a customer offered Amplio $25 million in surplus inventory, Trey had no warehouse, no logistics infrastructure, and no playbook. What was supposed to be four pallets became four full truckloads delivered to their WeWork. Trey and one employee physically moved inventory boxes off pallets into their office space, then figured out how to sell it while the WeWork management threatened eviction. The core insight: "the first time solving a problem, it doesn't need to be an automated, efficient process, it just needs to be okay. A customer has a problem, we need to figure out a way to solve that problem." Only after proving they could profitably solve the problem multiple times did they invest in automation and efficiency. For founders, the implication is clear—delay infrastructure investment until you've manually proven unit economics and repeatability, even if execution requires unsustainable effort. True PMF signals come from zero-relationship wins: Trey leveraged 15 years of supply chain relationships to secure initial customers and build product infrastructure. But he identifies the precise PMF inflection point: "middle of last year, we had both GM and SpaceX respond to a Google Ad." These companies had zero connection to Trey or his co-founder, found Amplio through SEM, and chose them over traditional liquidators they'd worked with for years. This is the distinction between "my network will buy from me" and "the market will buy from us." Founders should use their Rolodex to achieve velocity and prove the concept, but recognize that true product-market fit only exists when customers with no founder relationship choose your solution over established alternatives. Enterprise velocity depends on payment direction and urgency profile: Amplio deliberately focused on enterprise after being told by multiple founders to avoid "hunting whales." They discovered enterprise closed faster than SMB for three structural reasons. First, SMBs had unrealistic recovery expectations—wanting $900K back on $1M inventory when market reality is cents on the dollar, creating unresolvable expectation gaps. Second, enterprises had the problem across 100+ facilities with no dedicated owner and urgent mandates from finance or supply chain leadership. Third, because Amplio pays customers rather than charging them, legal review velocity increased dramatically. As Trey explains: "the lawyers thankfully determine, because we're not getting paid by them, that there's low risk for them in terms of signing a contract with us." Founders should map their specific deal structure and customer urgency profile rather than defaulting to SMB-first based on generic advice. Displace entrenched relationships through dual-threading: The surplus liquidation market is hyper-fragmented with hundreds of thousands of local liquidators, many holding 30-year plant-level relationships. Amplio's breakthrough: "partnering together with that person at the corporate level we can indicate not only can we solve the problem locally, but we can also do it across the entire enterprise." They pair the local plant manager with corporate procurement or finance leadership, demonstrating local problem-solving plus enterprise-wide scalability that local liquidators cannot match. This dual-threading strategy neutralizes the incumbent's relationship advantage while showcasing the efficiency and consistency that corporate leadership values. For founders entering relationship-driven markets, identify the corporate stakeholder whose enterprise-wide objectives trump individual facility loyalty. Accelerate trust through predictable execution in low-NPS markets: Industrial liquidation is a "really low NPS industry—nobody loves working with their liquidator." In markets with poor customer satisfaction and commoditized offerings, trust accelerates when you focus on "say-do ratio"—if you commit to something, execute it. Amplio often solves adjacent problems outside their core offering and frequently removes inventory from warehouses faster than economically optimal to make customers "look like an absolute hero." This over-delivery in low-satisfaction markets creates disproportionate differentiation. The tactical implementation: understand what problems the organization is trying to solve beyond your core product, find ways to solve those problems even if not monetizable, and prioritize making your champion successful over optimizing every transaction. // Sponsors: Front Lines — We help B2B tech companies launch, manage, and grow podcasts that drive demand, awareness, and thought leadership. www.FrontLines.io The Global Talent Co. — We help tech startups find, vet, hire, pay, and retain amazing marketing talent that costs 50-70% less than the US & Europe. www.GlobalTalent.co // Don't Miss: New Podcast Series — How I Hire Senior GTM leaders share the tactical hiring frameworks they use to build winning revenue teams. Hosted by Andy Mowat, who scaled 4 unicorns from $10M to $100M+ ARR and launched Whispered to help executives find their next role. Subscribe here: https://open.spotify.com/show/53yCHlPfLSMFimtv0riPyM

In this episode, I explain why the AI tools making you faster might actually be making you replaceable. I share a story about a 1917 hay delivery business to illustrate the fatal difference between using technology to be "lazy" versus using it to be "better." I also break down a real-world example of why I fired a ghostwriter who was using AI to cut corners, and how I built an automated system to replace—and outperform—them in less than 24 hours. Tune in to find out if you are building a gas station or just delivering hay.//Welcome to The Ray J. Green Show, your destination for tips on sales, strategy, and self-mastery from an operator, not a guru.About Ray:→ Former Managing Director of National Small & Midsize Business at the U.S. Chamber of Commerce, where he doubled revenue per sale in fundraising, led the first increase in SMB membership, co-built a national Mid-Market sales channel, and more.→ Former CEO operator for several investor groups where he led turnarounds of recently acquired small businesses.→ Current founder of MSP Sales Partners, where we currently help IT companies scale sales: www.MSPSalesPartners.com→ Current Sales & Sales Management Expert in Residence at the world's largest IT business mastermind.→ Current Managing Partner of Repeatable Revenue Ventures, where we scale B2B companies we have equity in: www.RayJGreen.com//Follow Ray on:YouTube | LinkedIn | Facebook | Twitter | Instagram

What does it actually take to build a healthcare company from scratch? In this episode of #TheShot, Eugene Borukhovich and Jim Joyce sit down with Daniel Kivatinos, co-founder of DrChrono, to unpack a real founder journey — from growing up in Queens with blue-collar parents to bootstrapping a healthcare startup through the 2008 crash, betting early on the iPad, and building DrChrono over 13+ years before selling in 2021. This is not a “how to get rich quick” story. It's about persistence, timing, relentless shipping, and ignoring most advice. We talked about:

Jacob VosWinkel searched in tertiary markets to find a successful flooring store, his platform to build something big.Register for the webinar:What You're Really Paying: Net Working Capital & Net Debt Explained - TODAY!! - https://bit.ly/49WI4AoTopics in Jacob's interview:Recommending markets of 50k-100k peopleScraping BizBuySell listingsReaching out to 200 potential investorsRaising $1 million equity in 2 weeksAdvantages/disadvantages of searching under 30Moving across the country for the transitionFlying home on weekendsGrowing to reduce customer concentrationHis responsibility to employeesGrowing 50% in 2 yearsReferences and how to contact Jacob:Jacob's YouTube channelFloors GaloreLinkedInJordan Dubin on Acquiring Minds: First Acquisition in March, $200m by Year EndLearn more about Walker Deibel's done-with-you buy-side advisory:The Acquisition LabGet a complimentary IT audit of your target business:Email Nick Akers at nick@inzotechnologies.com, and tell him you're a searcherDownload the New CEO's Guide to Human Resources from Aspen HR:From this page or contact jenny@aspenhr.comConnect with Acquiring Minds:See past + future interviews on the YouTube channelConnect with host Will Smith on LinkedInFollow Will on TwitterEdited by Anton RohozovProduced by Pam Cameron

In this episode of the Shift AI Podcast, Adam Alfano, Global Head of SMB at Salesforce, joins host Boaz Ashkenazy for a wide-ranging conversation on how AI agents are fundamentally reshaping small and medium-sized businesses.Adam shares his unconventional career journey—from growing up in a steel town outside Toronto to building a global sales career and now leading Salesforce's SMB organization. From there, the discussion dives deep into how today's SMBs are navigating constant macro change with resilience, optimism, and an increasingly innovative mindset.The conversation explores how agentic AI is enabling small teams to operate with enterprise-level reach—automating frontline sales development, customer service, onboarding, and even complex workflows traditionally reserved for large organizations. Adam explains why CRM platforms are becoming the operating system for human–AI collaboration, how structured data is the foundation for effective agents, and why managing AI agents increasingly looks like managing employees.Boaz and Adam also examine the growing sense of overwhelm SMB founders feel around AI tooling, why “just help me set it up” is becoming the winning go-to-market strategy, and how natural-language interfaces are collapsing the technical barrier to adoption. The episode closes with a forward-looking discussion on avatars, workforce orchestration, and why the future of work is best described as “limitless potential.”This episode is essential listening for founders, operators, and product leaders who want to understand how AI is moving beyond individual productivity gains to unlock entirely new operating models for small businesses.Chapters[00:00] From Steel Town to Salesforce: Adam's Career Journey[04:24] The State of SMBs: Resilience, Innovation, and Opportunity[07:18] What Defines an SMB—and Why Size Matters Less Than Ever[08:17] Agentic AI in Practice: Sales, Service, and Infinite Reach[11:22] Why CRM Is Becoming the OS for Human–AI Collaboration[14:44] Data as the Foundation: Structuring Information for AI Agents[17:32] Lowering the Barrier: Natural Language, Vibe Coding, and Usability[19:41] The AI Tool Overload—and How SMBs Actually Want Help[21:31] Where AI Delivers the Biggest Near-Term Impact[24:31] Avatars, AI Teammates, and New Interaction Models[28:48] The Future of Work: Limitless PotentialConnect with Adam AlfanoLinkedIn: https://www.linkedin.com/in/adam-alfano-60ab329/Connect with Boaz AshkenazyLinkedIn: https://www.linkedin.com/in/boazashkenazy/Email: info@shiftai.fm

AT the end of the Bench by Dr. Robert Bradley is a good read for prospective and new Athletic Trainers to the profession. With 32 years of experience as an AT, Dr. Bradley has some advice and wisdom for those who are not so new to the profession as well. Robert, what is one of your favorite stories to share from your AT career? When I was a student, the sidelines were muddy, and it was pouring rain.  SE Missouri University Assisting a softball player after recovering from a stroke at the age of 19.  She was able return to play eventually. Take us back to the very beginning. What is your first memory of an Athletic Trainer? I was cut from the basketball team as a junior in high school.  I went to a cramer first aider camp and the rest is history. What made you become an Athletic Trainer? My father was a coach, and I understood that side of the game. I did not enjoy the competition part. This was the best of both worlds for me. How long until the “honeymoon” period was over for you? Worked at a high school in Saint Louis Then went to college athletics When I stepped into the administrative role, things changed for me. How do we stay in the “honeymoon phase”? Depends on your desires If you just want to be in the traditional role and avoid the admin work, then you may stay in that phase forever. Why did you switch?  I had a talent for organization and administration. I still cover sporting events at the local college. What do you wish you knew going into AT? The chapters that were most fun to write Coaches – I want ATs to understand the coach’s perspective Contact: Robert Bradley – rlbatc@gmail.com Benjamin Stephenson – @_benstephenson on IG These people LOVE Athletic Trainers and help support the podcast: Frio Hydration – Superior Hydration products. Xothrm – Best heating pad available – Use “SMB” or email info@xothrm.com and mention the Sports Medicine Broadcast Donate and get some swag (like Patreon but for the school) HOIST – No matter your reason for dehydration DRINK HOIST MedBridge Education – Use “TheSMB” to save some money, be entered in a drawing for a second year free, and support the podcast. Marc Pro – Use “THESMB” to recover better. Athletic Dry Needling – Save up to $100 when registering through our link.

Payments shouldn't feel like a maze. We sit down with Kurv's CEO, Afshin Yazdian, to unpack how a legacy “lifestyle business” evolved into a modern payments platform by stripping out friction, investing in human-centered service, and doubling down on tools that make small businesses stronger. From tap-to-pay on everyday smartphones to faster access to funds, the strategy centers on clarity and speed so owners can focus on sales, staff, and customers - not statements and support tickets.Afshin walks us through his unconventional path from law to leading roles at iPayment, Priority, and Paysafe before acquiring and rebranding EMS as Kurv. He shares what it took to rebuild operations, unify a new leadership team, and scale applications and activations nearly 10x in 18 months. We explore why transparent pricing, intuitive onboarding, and self-service matter just as much as getting a live expert on the phone, and how that blend becomes a moat in a commoditized market.We also dig into the high-stakes frontier of AI and fraud. With more digital leads and synthetic identities hitting underwriting queues, Kurv deploys machine learning to protect onboarding and e-commerce merchants while preserving approval rates. Add in real-time payments for better cash flow and a truly omnichannel approach - retail, field services, and online and you've got a playbook for SMB payments that is powerful without being complicated. Along the way, Afshin makes a strong case for culture as strategy: communicate clearly, care for people, and let that pride carry through every interaction.If you're building, selling, or relying on payments, this conversation will leave you with practical ideas for simplifying workflows, reducing risk, and earning loyalty. 

George Stern leaned into changing consumer search habits when he bought a digital marketing agency doing mid-7 figures.Register for the webinars: Which Franchise Industries Make Sense in 2026? - TOMORROW!! - https://bit.ly/4jQCN0UWhat You're Really Paying: Net Working Capital & Net Debt Explained - Jan 22nd - https://bit.ly/49mgU5YTopics in George's interview:Turning around an Amazon seller's agencyAcquiring 2 small ecommerce businessesLoving the customers more than the productSelling his camping equipment businessAcquiring an SEO agencyExtreme difficulty getting a loanBig banks aren't always betterChoosing cold calling despite challengesIndustry knowledge is overratedBeing a “recovering, type-A control freak”References and how to contact George:LinkedInGrant and Julia Hensel on Acquiring Minds: Quitting Consulting to Buy a $1m SDE AgencyWork with an SBA loan team focused exclusively on helping entrepreneurs buy businesses:Pioneer Capital AdvisoryGet complimentary due diligence on your acquisition's insurance & benefits program:Oberle Risk Strategies - Search Fund TeamGet a free review of your books & financial ops from System Six (a $500 value):Book a call with Tim or hello@systemsix.com and mention Acquiring MindsConnect with Acquiring Minds:See past + future interviews on the YouTube channelConnect with host Will Smith on LinkedInFollow Will on TwitterEdited by Anton RohozovProduced by Pam Cameron

Phil Koller studied the concentration and key man risks in a distribution business well-suited to him — and went for it.Register for the webinar:From W2 to Owner Mindset: How to Think About Your Take-Home Pay - TODAY!! - https://bit.ly/4r5RsI3Topics in Philip's interview:Preferred working in a small companyHis friend talked him into real estate, then ETAInspired by Rich Dad, Poor DadImportance of having his wife on boardPaused search due to upcoming second childBought Roman Enterprises, an automotive paint distributorInherited exactly 1 employeeDid door-to-door sales to learn marketManaged customer and supplier concentration riskDrew perseverance from grandfather's Holocaust survivalReferences and how to contact Philip:LinkedInRoman EnterprisesBen Jasper on Acquiring Minds: How to Buy a Manufacturer with $1m in Cash FlowJerod Pierce on Acquiring Minds: From SBA Loan to High 8-Figure Exit Download the New CEO's Guide to Human Resources from Aspen HR:From this page or contact jenny@aspenhr.comWork with an SBA loan team focused exclusively on helping entrepreneurs buy businesses:Pioneer Capital AdvisoryLearn more about Walker Deibel's done-with-you buy-side advisory:The Acquisition LabConnect with Acquiring Minds:See past + future interviews on the YouTube channelConnect with host Will Smith on LinkedInFollow Will on TwitterEdited by Anton RohozovProduced by Pam Cameron

Matt Orley wanted to enter the short-term rentals space. Buying a business — and a brand he admired — was his way in.Register for the webinars:DO's and DON'Ts of the LOI -  TOMORROW!! - https://bit.ly/3YtLIvpFrom W2 to Owner Mindset: How to Think About Your Take-Home Pay - Jan 15th - https://bit.ly/4qJ1Xk5Topics in Matt's interview:Investment properties as a side hustleEvolving short-term rental ecosystemDifficult transition with the sellerInfluence of Airbnb on customer expectationsImportance of clear communicationRolling up property management companiesConcentrating on one region of the countryDifference between urban and rural marketsLaunching a membership programPutting the brand first when making decisionsReferences and how to contact Matt:LinkedInInstagramRed CottageGet complimentary due diligence on your acquisition's insurance & benefits program:Oberle Risk Strategies - Search Fund TeamGet a free review of your books & financial ops from System Six (a $500 value):Book a call with Tim or hello@systemsix.com and mention Acquiring MindsGet a complimentary IT audit of your target business:Email Nick Akers at nick@inzotechnologies.com, and tell him you're a searcherConnect with Acquiring Minds:See past + future interviews on the YouTube channelConnect with host Will Smith on LinkedInFollow Will on TwitterEdited by Anton RohozovProduced by Pam Cameron

SummaryOn this episode of Startup Junkies, Robin Atkinson, founder and CEO of Upkept Inc., shares her fascinating entrepreneurial journey, which began in the nonprofit arts sector before evolving into building a tech-driven apparel repair company. Hosted by Daniel Koonce and Caleb Talley, this lively conversation dives into Robin's unique approach to solving consumer challenges in the world of clothing repairs.Robin reflects on her early start in nonprofits, launching an arts collective at seventeen, and the creative problem-solving skills she brought to every role since. Her latest venture, Upkept, aims to make apparel repair accessible and straightforward, transforming an industry where price transparency and convenience have been lacking. She candidly discusses the tough early days of a startup, referencing the “trough of despair” every founder knows well, and highlights how humor, self-awareness, and a bit of delusional optimism keep her moving forward.Listeners get a behind-the-scenes look at Upkept's operations, how their Repair Wizard simplifies the process for customers, and why keeping clothes longer is vital for both your wallet and the planet. Robin also offers advice to fellow entrepreneurs, emphasizing that grit, adaptability, and community support are key ingredients for success.For anyone contemplating the realities of building something new, Robin delivers honest insights, actionable advice, and a refreshing reminder: if you create a genuinely useful service, people will find you. Tune in today!Show Notes(00:00) Introduction(03:37) The Journey of Starting a Nonprofit(05:58) Tackling Startup Challenges and Slow Progress(12:18) Optimizing Simplicity and Transparency(15:30) Building a Niche Industry(17:44) Overcoming Workforce Barriers(20:53) Defining Minimum Value Product Before Branding(29:32) Direct-to-Consumer Growth Potential(34:09) Closing ThoughtsLinksDaniel KoonceCaleb TalleyStartup JunkieStartup Junkie YouTubeRobin AtkinsonUpkept Inc.