Podcast appearances and mentions of Frances X Frei

In our first episode of Leading Up's sixth season, Alan Todd sits down with Dr. Frances X. Frei of Harvard Business School. Frances's new book with her wife and research partner Anne Morriss is called Move Fast and Fix Things, and she walks Alan through the steps every organization or team must take before they can realize explosive growth. Listeners will take away valuable lessons about building trust within an organization, and how to make sure you're diagnosing the root of your business problems, rather than just their symptoms. Learn more about Udemy Business at https://bit.ly/udemy-podcast.

Our hosts Wendy and Eric are joined by guest host Chris Downey to discuss Frances X. Frei and Anne Morriss' article, 10 Pitfalls That Destroy Organizational Trust. They also consider what lessons we can learn from the current political climate and how they relate to maintaining a healthy workplace culture. For more resources on leadership and workplace culture visit achievecentre.com

Alina is a Global Client Leader at WPP, a leading international marketing communications company. She has over 25 years of experience building global brands for large multinational clients, helping them grow their business through communications, experience, commerce and technology. Originally from the Ukraine and a US national, Alina has lived and worked in the UK, US, Australia and Germany, where she was CEO of Grey Advertising and, later, of DDB Tribal Group.In today's episode, we hear about Alina's journey as a young advertising executive in New York to her current leadership role in one of the world's largest advertising and communications companies. We discuss the importance of high professional standards in teams, the benefits of both working and playing together, how chemistry and shared culture is crucial to high performance, and the unexpected benefits of a scavenger hunt in the woods.Something to ShareAlina's ‘Pass it on' resource are the works of Frances X. Frei, in particular her TED video and podcast. You can also read her article ‘Begin with Trust' at Harvard Business Review.Linkedin: https://www.linkedin.com/in/alina-kessel-0857832/Thanks for listening!Music by Tom Farrington

In Unleashed, Anne Morriss and Frances X. Frei discuss not only how to have leadership impact when you are in the room, but also how to keep having impact in your absense.Alyssa, Kate, and Nitya talk about the trust triangle, supporting inclusion as a leader, and strategic collaboration with outside organizations, with a special look at what loves look like at work.Listen in if you are committed to leading others in ways that free them from dependence on you.

Meet today's guest, Merritt Mckenzie, a health care executive who is passionate about growing and scaling organizations through personnel development to impact patients, families, and the community. With over 26 years of experience, starting as an occupational therapist, then a certified hand therapist, Merit later moved into leadership roles including running a sales organization, and lastly took up the role of General Manager. In this episode, Merritt discusses leadership in health care services, with particular emphasis on qualities and tools of great leadership, as well as challenges leaders face with practical solutions. Top Takeaways [01:20] Step into your greatness; Don't be afraid of calculated risks. It is through those risks that you end up learning, developing, and becoming better in your career. [08:22] Critical concepts that emerging healthcare leaders should have: Diversity within the workforce, Embracing Technology, Empowerment Leadership, and Being Innovative. [12:20] Leaders tend to always want to have the answer because they know it already, rather they should be the last to speak and ask more of the questions. [19:14] Lessons learned from successes and failures: Firstly, it is so important that leaders are intentional about mentoring someone but also sponsorship as well. Secondly, be courageous and listen to your inner voice. [26:10] Personal leadership tools: Self-awareness; leaders need to be aware of the impact they are having on others around them. Another is that we should be obsessively curious about people around us if we hope to be impactful in their lives. Other tools include the Strengths Finder tool and the Predictive Index. [30:22] Lessons from an influential leader: Treat people well, be thoughtful and kind to people. [38:30] Leaders do not take time to engage their employees and strategize to harness the full value of their employees. Leaders also often fail to be intentional about listening to all stakeholders at every level of the organization. [44:32] Best career advice ever: "Be You"; there's only one person that can be the best you there is, and that's you. [48:25] Key attributes of an effective Healthcare leader: Engage, Learn, Adapt, Lead. [52:08] Professional Groups recommended for listeners; A.C.H.E (American College of Healthcare Executives), N.A.H.S.E (National Association of Health Service Executives), The Private Directors Association, The Black Corporate Board Readiness Program. [54:20] Books Recommended: "Unleashed: The Unapologetic Leader's Guide to Empowering Everyone Around You" by Frances X. Frei "The 21 Irrefutable Laws of Leadership" by John C. Maxwell [56:13] Advice for health organizations: Be intentional about having a program to develop leaders, and make no assumptions that it is happening organically. [57:43] I want to be intentional about helping team members and colleagues grow and prosper personally and professionally. Hopefully, this shows in clinical outcomes and the growth of the business. Key Quotes: "The best way to predict the future is to create it" – [Abraham Lincoln] "It is important to step into your greatness" "What fear did I confront today?" "Companies who are diverse in their workforce as well as their senior leadership, outperform other companies who are homogenous" "Be intentional and unafraid to pilot and test things as much as possible" "Know that you were called for this, you may not be perfect, but it's not about perfection, It's about the process" "Many years ago, I intentionally wanted to make sure I left any person I engaged...better than I found them" Connect: Find | Merritt Mckenzie On LinkedIn --- Send in a voice message: https://anchor.fm/healthcarequalitycast/message

Jamee Adams and Jody Steurer are sisters. A little over a year ago they began their podcast, Speak Up Sister, striving to strengthen men and women to speak up clearly and effectively at home, work, church, and in their communities. Jamee Adams holds a Master's in Public Policy from Tel Aviv University, Israel. She is a small business owner specializing in business systems development, and currently serves in a Primary presidency. Jody Steurer has a Bachelor's in Psychology from Brigham Young University and is a certified life coach. She currently serves in a young women presidency. In this podcast, Kurt, Jody, and Jamee discuss the dynamic in councils and meetings between men and women, finding not only equality in numbers of men and women attending the meetings but also helping women feel heard and giving them more opportunities to speak up. Highlights 4:45 Discussion of women being outnumbered in church meetings. It's not so much about numbers but women feeling confident in speaking up and also being invited by the men to speak up. It's time that women are given more of a role. 12:40 The cultural dynamic in our faith is based on the patriarchal system. Men having the keys and the power of the priesthood has also been taken to also mean that they have more authority and voice over the women. However, this is completely not true. Women might not hold the keys of the priesthood but they do have equal access to the priesthood power to serve in their callings. 14:20 A shift must be made to be more collective of both men and women. 14:45 There are certain assumptions in the church that the stake president or man with the highest authority makes the final decision. We need to let go of those old assumptions and shift to follow the pattern of the Twelve Apostles and the First Presidency to discuss and all agree before making a decision. 18:30 Both men and women come into a meeting with the assumption that because women don't hold the priesthood their opinion doesn't weigh as much as a man's does. 19:00 There are also assumptions that we should all communicate the same way and if someone doesn't then their opinion is discounted. Women are often discounted for having strong personalities or for being direct when men are applauded for such traits. 22:00 Generally speaking, women can be more sensitive and take a lot of time explaining and storytelling. Men prefer to get to the point and get straight to the facts. Both men and women need to work on different skill sets of communication. Men can improve on their sensitivity and women can work on clearer communication. 34:20 The goal is not a majority rule. The goal of our councils is unanimity. Everyone should have a voice in ward councils. 40:00 Jody and Jamee coach women on how they can speak up more effectively. 45:00 Jody and Jamee coach the Bishopric walking into ward council. The bishop needs to advocate and validate everyone in the room. 47:35 Dealing with disagreements. Find ways not to alienate that person and automatically shut the person down when there is a disagreement. Leaders should strive to have a great connection and relationship with the women leaders to create unity even when there are disagreements. Links SpeakUpSister.net Instagram @speakupsisterpodcast Facebook page Unleashed: The Unapologetic Leader's Guide to Empowering Everyone Around You, by Frances X. Frei How Connection Can Improve Your Ward's Mental Health | An Interview with Geoff Steurer Read the TRANSCRIPT of this podcast

Jamee Adams and Jody Steurer are sisters. A little over a year ago they began their podcast, Speak Up Sister, striving to strengthen men and women to speak up clearly and effectively at home, work, church, and in their communities. Jamee Adams holds a Master's in Public Policy from Tel Aviv University, Israel. She is a small business owner specializing in business systems development, and currently serves in a Primary presidency. Jody Steurer has a Bachelor's in Psychology from Brigham Young University and is a certified life coach. She currently serves in a young women presidency. In this podcast, Kurt, Jody, and Jamee discuss the dynamic in councils and meetings between men and women, finding not only equality in numbers of men and women attending the meetings but also helping women feel heard and giving them more opportunities to speak up. Highlights 4:45 Discussion of women being outnumbered in church meetings. It's not so much about numbers but women feeling confident in speaking up and also being invited by the men to speak up. It's time that women are given more of a role. 12:40 The cultural dynamic in our faith is based on the patriarchal system. Men having the keys and the power of the priesthood has also been taken to also mean that they have more authority and voice over the women. However, this is completely not true. Women might not hold the keys of the priesthood but they do have equal access to the priesthood power to serve in their callings. 14:20 A shift must be made to be more collective of both men and women. 14:45 There are certain assumptions in the church that the stake president or man with the highest authority makes the final decision. We need to let go of those old assumptions and shift to follow the pattern of the Twelve Apostles and the First Presidency to discuss and all agree before making a decision. 18:30 Both men and women come into a meeting with the assumption that because women don't hold the priesthood their opinion doesn't weigh as much as a man's does. 19:00 There are also assumptions that we should all communicate the same way and if someone doesn't then their opinion is discounted. Women are often discounted for having strong personalities or for being direct when men are applauded for such traits. 22:00 Generally speaking, women can be more sensitive and take a lot of time explaining and storytelling. Men prefer to get to the point and get straight to the facts. Both men and women need to work on different skill sets of communication. Men can improve on their sensitivity and women can work on clearer communication. 34:20 The goal is not a majority rule. The goal of our councils is unanimity. Everyone should have a voice in ward councils. 40:00 Jody and Jamee coach women on how they can speak up more effectively. 45:00 Jody and Jamee coach the Bishopric walking into ward council. The bishop needs to advocate and validate everyone in the room. 47:35 Dealing with disagreements. Find ways not to alienate that person and automatically shut the person down when there is a disagreement. Leaders should strive to have a great connection and relationship with the women leaders to create unity even when there are disagreements. Links SpeakUpSister.net Instagram @speakupsisterpodcast Facebook page Unleashed: The Unapologetic Leader's Guide to Empowering Everyone Around You, by Frances X. Frei How Connection Can Improve Your Ward's Mental Health | An Interview with Geoff Steurer Read the TRANSCRIPT of this podcast

Great leaders have the insight to see what the right thing to do is, the skill to do it, and the courage to do it even when it is hard. When those three things come together, the impact a great leader can have and the number of lives they can touch are vast. In this episode, Host Gautam Mukunda speaks with two phenomenal leaders who have completely upended, transformed, and positively impacted the culture of their respective organizations. As CEO of Anglo American, Cynthia Carroll was the first female CEO of a major mining organization and in 2008, Forbes listed her as the fifth most powerful woman in the world. In 2017 Frances Frei served as Senior Vice President of Uber, and radically changed the toxic culture into one the employees could be proud of. She is currently a Professor of Technology and Operations Management at Harvard Business School. “I was relentlessly optimistic and rigorous about the future, and I think if you have a rigorous and optimistic way forward, coupled with honor and reverence for the past, I think that's what facilitates change, and maybe an insider or outsider helps but I think those two might be more important.” - Frances Frei    “I think you need a catalyst for change, and that's what I aimed to do at Anglo American, through prioritizing safety as had never been done before. But it really woke everybody up that we were on a different path, and starting with the protection, the care and respect of each and every person who worked in our operations, or within our walls.” - Cynthia Carroll   Follow @GMukunda on Twitter or email us at WorldReimagined@nasdaq.com   Books Referenced: Unleashed: The Unapologetic Leader's Guide to Empowering Everyone Around You, by Anne Morriss and Frances X. Frei   Guest Info: Cynthia Carroll has spent most of her career leading global businesses in the industrial sector. Cynthia began her career as an exploration geologist at Amoco Production Company in Denver, Colorado before joining Alcan Aluminum Corporation. She held various executive roles at the company including President of Bauxite, Alumina, and Specialty Chemicals, and Chief Executive Officer of the Primary Metal Group, Alcan's core business. From 2007 to 2013, Cynthia served as the Chief Executive Officer of Anglo American plc. At the time, Anglo American was one of the largest and most diversified mining companies in the world employing approximately 160,000 people with operations on six continents and a market capitalization of approximately $40 billion. Anglo American ranked in the top 20 companies on the London Stock Exchange's FTSE 100 Index. Cynthia sits on the boards of Hitachi Ltd, Baker Hughes, Pembina Pipeline, Glencore, American Securities, and Prince (an American Securities company). She previously chaired the boards of Anglo American Platinum Ltd, De Beers Société Anonyme, and Vedanta Resources Holdings Ltd. and has also served on the boards of BP, the International Council on Mining and Metals, the International Aluminum Institute, the American Aluminum Association, and the Sara Lee Corporation. She is a fellow of the Royal Academy of Engineers and a Fellow of the Institute of Materials, Minerals and Mining. Cynthia holds a Bachelor's degree in Geology from Skidmore College, New York, a Master's degree in Geology from the University of Kansas, and a Master's in Business Administration (MBA) from Harvard University. She has also been awarded an Honorary Doctorate of Science from the University of Exeter, Honorary Doctorate of Laws from Skidmore College, and an Honorary Doctorate of Economics from the University of Limerick. In 2009, Forbes ranked her the fourth most powerful woman in the world. She is the only woman to have held a CEO position of a major mining company. Cynthia and her husband have four children ranging in age from 21 to 27.   Frances Frei is a Professor of Technology and Operations Management at Harvard Business School. Her research investigates how leaders create the conditions for organizations and individuals to thrive by designing for excellence in strategy, operations, and culture. She regularly advises senior executives embarking on large-scale change initiatives and organizational transformation, including embracing diversity and inclusion as a lever for improved performance. A global thought leader on leadership and strategy, Frances is widely recognized for her dynamic teaching style and breakthrough courses optimized for rapid, lasting impact. She developed one of the most popular classes at HBS, which explores business models that reliably delight customers. She also led the design and launch of HBS's innovative FIELD curriculum built around learning experiences that are experiential and immersive. In 2017, Frances was tapped to be Uber's first Senior Vice President of Leadership and Strategy with a mandate to help the company navigate its very public crisis in leadership and culture. Her firsthand experience in Silicon Valley gave her a new lens on the urgent topic of trust, and in May 2018, Frances delivered a widely-viewed TED talk on “How to build (and rebuild) trust.” This powerful framework delivers a crash course on stakeholder trust: how to build it, maintain it and restore it when lost.

On election day in the U.S. we talked with Harvard Business School's Frances X. Frei to discuss how we can best navigate the emotional and personal challenges of this moment.

Sue hosts Frances X. Frei and Anne Morriss, authors of the leadership book, "Unleashed: The Unapologetic Leader’s Guide to Empowering Everyone Around You." Frances X. Frei is a professor at Harvard Business School. She recently served as Uber’s first Senior Vice President of Leadership and Strategy to help the company navigate its very public crisis in leadership and culture. Frances regularly works with companies embarking on large-scale change and organizational transformation, including embracing diversity and inclusion as a lever for improved performance. Her TED Talk on the topic of building trust has logged over four million views. Anne Morriss is a highly sought-after leadership coach and the Executive Founder of The Leadership Consortium, a first-of-its-kind leadership accelerator that works to help more and varied leaders thrive. Her collaborators have ranged from early-stage tech founders to Fortune 50 executives to public-sector leaders building national competitiveness. Anne has spent the last twenty years building and leading mission-driven enterprises, serving most recently as CEO and founder of GenePeeks, which addressed the urgent need for better personal health information. They discuss: -How leaders can maximize trust and minimize stress during the COVID-19 pandemic -How to unleash the full potential of leaders to increase safety and inclusion in the workplace -How to bring out the best in people who are different than you -Practical tools based on their work in companies such as Uber and Walmart