Podcasts about hbs

In this episode of the Healthy, Wealthy and Smart podcast, Dr. Karen Litzy interviews Pete Moore, founder of Integrity Square, discussing the evolution of the health, active lifestyle, and outdoor sector, known as Halo. They explore the shortcomings of the term 'wellness', the importance of understanding business valuations and KPIs, and the emotional readiness required for business transitions. Pete shares insights on navigating growth, preparing for exits, and the significance of knowing one's competitors and market position. Takeaways The term 'wellness' is outdated and not serving the industry. Understanding your market position is crucial for business success. Local libraries can be valuable resources for business research. Key performance indicators (KPIs) are essential for evaluating business health. Emotional readiness is as important as financial readiness for business transitions. Knowing your competitors helps in strategic planning. Valuations are driven by more than just revenue multipliers. Founders often overlook the importance of mental preparation for exits. Networking and mentorship are vital for entrepreneurial growth. Continuous learning and adaptation are key to success in the Halo sector.  Chapters 00:00 Introduction to Halo and Wellness 01:49 Navigating Business Growth and Exits 03:22 Understanding Valuations and KPIs 05:54 Emotional Readiness for Business Transitions 06:56 Quickfire Insights for Entrepreneurs More About Pete: Pete is the Founder, Managing Partner and Chief Dream Architect at Integrity Square ("ISQ"), a leading boutique financial advisory firm focused on the $4.7T Health, Active Lifestyle, Outdoor ("HALO") sector.  Since founding ISQ in 2010, the firm has played an active advisory role in 100+ mergers & acquisitions, private placements and advisory assignments across North America. Pete Moore and his team have also invested in passionate entrepreneurs at HigherDOSE, XTEND, and Promotion Vault.  ISQ's media and "live education" properties include HALO Talks, the leading B2B podcast in the sector, Time To Win Again, and the HALO Academy, an Executive Education Bootcamp Series. Prior to ISQ, Pete was Head of the Active Lifestyle & Wellness Group at Sagent Advisors (2003-2010.) Prior to 2003, Pete was co-founder of FitnessInsite, a SasS sales management platform with 1500+ clients (based in AZ.) At FitnessInsite, Pete invested his personal capital, leveraged his credit cards and learned what it takes to manage a startup. Pete built his business and financial acumen on top of the foundation laid at three critical positions early in his career: Senior Associate at Brockway Moran & Partners, the private equity owner of Gold's Gym International, Inc;  worked as an Associate at Donaldson, Lufkin & Jenrette; and an Analyst at Chase Securities. (Now JP Morgan.)  ISQ saw a need for a deeper & more useful level of education in the HALO sector. In response, we launched the HALO Talks podcast, with 500+ completed interviews and over 120,000 downloads. HALO Talks has become a "must listen" for anyone working or investing in the sector.  Pete graduated from Emory University (BBA, 1994) and received his MBA from Harvard Business School (1999.) While at HBS, he co-founded IRON PLANET, the leading B2B auction site for used heavy equipment, which was sold to Ritchie Bros for $758 million.   His hobbies include: Football, basketball, tennis, podcasting, amateur ventriloquism, pro bono DJ and fitness enthusiast.    Notable Stats: Wingspan 76", 33 yard dash at 4.3 seconds. Resources from this Episode: Pete's Website Pete on LinkedIn Jane Sponsorship Information: Book a one-on-one demo here Mention the code LITZY1MO for a free month Follow Dr. Karen Litzy on Social Media: Karen's Instagram Karen's LinkedIn  Subscribe to Healthy, Wealthy & Smart: YouTube Website Apple Podcast Spotify SoundCloud Stitcher iHeart Radio

We reveal the unexpected strengths of MBA programs that aren't well known

This episode with my friend and HBS classmate Todd Wilcox was recorded before Todd was nominated for his current role as Assistant Secretary of State, Bureau of Diplomatic Security. We speak about his background and views on business and the world. Todd Wilcox was sworn in as Assistant Secretary of State for Diplomatic Security (DS) on October 14, 2025. In this role, he leads the security and law enforcement arm of the U.S. Department of State, ensuring a safe environment for U.S. foreign policy operations. He oversees a global team of Special Agents, Diplomatic Couriers, Security Engineering Officers, Security Technical Specialists, contractors, and administrative personnel.Mr. Wilcox brings decades of leadership experience as a decorated combat veteran, former CIA case officer, and successful entrepreneur. Before joining the State Department, he founded Patriot Defense in 2005, a company dedicated to supporting those who defend America. He served as its Chief Executive Officer for 10 years before transitioning to Executive Chairman, where he guided the company's vision and acquisition strategy.Prior to his business career, Mr. Wilcox served as an Arabic-speaking CIA Field Operations Officer focused on Middle East and counterterrorism issues. His final assignment was as the CIA Liaison Officer to the FBI's Joint Terrorism Task Force in Orlando. He joined the CIA in 1997 after serving in the U.S. Army, where he earned the Green Beret as a Special Forces A-Team commander and completed a combat tour during Operation Desert Storm.Mr. Wilcox's achievements have been recognized by the U.S. Army ROTC Hall of Fame, Ernst & Young's Entrepreneur of the Year award, and the Orlando Business Journal's Veterans of Influence Award. He has served on the boards of the National Defense University Foundation, RAND Corporation's Center for Middle East Public Policy, and the Orlando Economic Partnership.An active member of the Young Professionals Organization (YPO), Mr. Wilcox also serves as Treasurer of Business Force, a nonprofit political action committee.

In this episode, Adam Torres and Ibrahim Sagna, Executive Chairman at Silverbacks Holdings, about investing in high-growth African companies across tech, sports, entertainment, and media. Ibrahim shares Silverbacks' founder-focused strategy, why global revenue and cross-border scale matter, and how diaspora demand is reshaping opportunity for African-led businesses worldwide. About Ibrahim Sagna Ibrahim Sagna is the Executive Chairman of Silverbacks Holdings, a private investment firm focused on tech, entertainment, and sports, with nine profitable exits since 2019.  Silverbacks' landmark investments include Uber backed Moove, Stripe backed Wave Mobile Money, Netflix movies producer Forever7 Entertainment, DAZN and Warner Bros Music Africa sponsored African Warriors Fighting Championship (AWFC), as well as the NBA Africa tournament participating basketball team, Cape Town Tigers.  He serves on several boards and hosts the "IN THE VALLEY" business podcast. His 30 year career includes high finance roles at IMF, Africa Finance Corporation, Afreximbank, Rwanda Capital Markets Authority, Millennium and ECP.  He holds degrees from Boston College, INSEAD, LBS, and HBS. About Silverbacks Holdings Silverbacks Holdings backs dominant platform builders in underserved markets, primarily across Africa and its vicinity. The firm supports founders after product-market fit to sustain industry leadership, strengthen governance, and expand internationally. As a data-driven capital allocator, Silverbacks Holdings seeks alpha by investing in tech-enabled, export-oriented businesses across high-growth sectors including technology, entertainment, sports, and the creative economy—industries seen as key drivers of job creation and regional advancement. Follow Adam on Instagram at https://www.instagram.com/askadamtorres/ for up to date information on book releases and tour schedule. Apply to be a guest on our podcast: https://missionmatters.lpages.co/podcastguest/ Visit our website: https://missionmatters.com/ More FREE content from Mission Matters here: https://linktr.ee/missionmattersmedia Learn more about your ad choices. Visit podcastchoices.com/adchoices

When it comes to working in military intelligence, strong leadership skills and the ability to make quick decisions under pressure are key. Just as important to a mission's success is being a good team player.Those were the lessons and skills Chris Stillwell '24 carried into his two career pivots after his time working as a military intelligence officer for the U.S. Army. His first pivot landed him a role at Kearney in Dubai focusing on M&A integration and strategy consulting. Chris then decided to pursue an MBA at Rice Business to sharpen his financial skills and pivot once again into the world of investment banking. Now an investment banking associate at Bank of America, Chris joins co-host Brian Jackson '21 to discuss his military experience, why he chose Rice, how the program helped him make a major career transition, and his advice to those considering an MBA to pursue new career opportunities. Episode Guide:00:00 Introduction to Chris Stillwell01:03 Military Intelligence: Separating Fact From Fiction02:15 Roles and Responsibilities in the Army03:08 Leadership and Decision Making in High-Pressure Situations08:07 From Military to Consulting09:49 Living Abroad: Challenges and Cultural Insights15:02 Transitioning to an MBA at Rice University18:13 Involvement and Networking at Rice20:56 Entering Investment Banking: Preparation and Challenges25:37 Day-to-Day in Investment Banking28:46 Advice for Career Pivoters and VeteransThe Owl Have You Know Podcast is a production of Rice Business and is produced by University FM.Episode Quotes:The moment Chris realized that Rice gave him an edge over his peers[20:48] Brian: Going into investment banking, was there, like, now an elevated sense of confidence of, Okay, I've done this before; I'll do it again?[20:56] Chris: Maybe some blind confidence sometimes. Yeah, you could even ask my parents. I went home for like four days for the Christmas break the year I was recruiting. And I was studying flashcards with my mom of all the IB 400 questions. And I was like, “I'm not going to get a job. You know, like all these people around me are much smarter than me. There's a really—we've got a really talented pool of candidates that are recruiting this year.” But you know, I felt like at the end of the day, the Finance Association and Rice, just the classes I took, really prepared me to understand the basics of finance, the basics that are expected of the interview process. And then, going forward, I saw when I started as an intern at the bank, I went to New York for a week…We were training with all these people from all these different schools, going to all these different groups in the bank, and some people didn't even know what a DCF was or didn't know how to do it that well, I should say. We were doing some practice problems, and I was like, “Wow, we're actually far ahead of a lot of these other schools and people.” So that was kind of good to see that Rice really put an effort into training us up. What Chris learned about leadership through three career pivots[30:15] There are certain people who can be leaders and are very good at being leaders. But being a good leader in the military might not translate to being a good leader at banking. And a lot of times you actually see that, or you see military officers leave the military and go into the corporate world and not be as successful. Because I really think you do need to tailor your leadership style to the one the industry you're working in, and two, the people you're working with, you know, different ways of operating motivate people differently. Like in the military, you could yell at somebody and hold them to a higher standard and maybe they'll do it. But if you yelled at somebody like, you know, a marketing job, they probably would shut down and that'd be the end of it. It really doesn't work the same. The leadership style is something that you have to adjust to the area you're working in.On how his military experience strengthened his teamwork skills[04:03] In the military, you are a leader, but you learn how to be a good follower as well. And I think what you do with that is that you are able to have great teamwork. You're able, like in my current job now, I have an analyst underneath me, but I have people like VPs and MDs above me and I can understand what their intent is and what we need to get accomplished in our day-to-day job, but also articulate to the people below me, Hey, this is the intent and this is how we do it. So it's kind of been very helpful in those soft skills.On how Rice gave him the academic foundation he needed[16:49] My reasons for going to Rice were great, but once I got there, I appreciated it a lot more. I really got exposed to, I mean, I was looking for some things like smaller classrooms for example. Like a lot of people we hire from Kearney were from Yale or HBS, and their class size was like a thousand people. And maybe you didn't have a lot of rigor in terms of academics. I think Rice, especially in the first term, really forces you to go to classes to do your homework, to learn the materials. And that was attractive to me as well, because I didn't come from a finance background at all. So I didn't even know what a DCF was before I came to Rice. So I was very grateful at that, you know, getting to Rice and realizing that it was such a good platform to be integrated into.Show Links: TranscriptGuest Profile:Chris Stillwell | LinkedIn

In this episode, ⁠Adam Torres⁠ and ⁠Ibrahim Sagna⁠, Executive Chairman at Silverbacks Holdings, about investing in high-growth African companies across tech, sports, entertainment, and media. Ibrahim shares Silverbacks' founder-focused strategy, why global revenue and cross-border scale matter, and how diaspora demand is reshaping opportunity for African-led businesses worldwide. About ⁠Ibrahim Sagna⁠ Ibrahim Sagna is the Executive Chairman of Silverbacks Holdings, a private investment firm focused on tech, entertainment, and sports, with nine profitable exits since 2019.  Silverbacks' landmark investments include Uber backed Moove, Stripe backed Wave Mobile Money, Netflix movies producer Forever7 Entertainment, DAZN and Warner Bros Music Africa sponsored African Warriors Fighting Championship (AWFC), as well as the NBA Africa tournament participating basketball team, Cape Town Tigers.  He serves on several boards and hosts the "IN THE VALLEY" business podcast. His 30 year career includes high finance roles at IMF, Africa Finance Corporation, Afreximbank, Rwanda Capital Markets Authority, Millennium and ECP.  He holds degrees from Boston College, INSEAD, LBS, and HBS. About ⁠Silverbacks Holdings⁠ Silverbacks Holdings backs dominant platform builders in underserved markets, primarily across Africa and its vicinity. The firm supports founders after product-market fit to sustain industry leadership, strengthen governance, and expand internationally. As a data-driven capital allocator, Silverbacks Holdings seeks alpha by investing in tech-enabled, export-oriented businesses across high-growth sectors including technology, entertainment, sports, and the creative economy—industries seen as key drivers of job creation and regional advancement. Follow Adam on Instagram at ⁠https://www.instagram.com/askadamtorres/⁠ for up to date information on book releases and tour schedule. Apply to be a guest on our podcast: ⁠https://missionmatters.lpages.co/podcastguest/⁠ Visit our website: ⁠https://missionmatters.com/⁠ More FREE content from Mission Matters here: ⁠https://linktr.ee/missionmattersmedia⁠ Learn more about your ad choices. Visit podcastchoices.com/adchoices

Most leaders have mandated AI pilots, but few can claim it's fundamentally changed their operations. Why is the gap between experiment and transformation so persistent? Courtney Baker, David DeWolf, and Mohan Rao discuss how to escape the "forever pilot" trap in part three of our change management series. They explore why tools start the change but rituals sustain it, and how to shift AI from a special project to the way business gets done. Pete Buer also joins to break down new research from HBS on why AI-enabled teams outperform lone power users—and the new management skills required to lead them. Then, Pete interviews Scott D. Anthony, Clinical Professor at Dartmouth's Tuck School of Business. Scott explains why you should treat AI as a teammate rather than an oracle, using it to challenge groupthink while navigating the organizational politics of data access. Insights you won't want to miss: Why internal "product-market fit" for AI tools expires every 90 days. The "gym analogy" for building decision-making wisdom. The critical difference between one-way and two-way door decisions. Watch the full episode on YouTube: https://www.youtu.be/4_m9fzfEao4 Try Knownwell free for 30 days: https://www.knownwell.com/30days Get Scott Anthony's new book, Epic Disruptions: 11 Innovations That Shaped Our Modern World. 

We discuss the implications to international students if OPT is wiped out 

Why do AI's fabricated memories "feel" so true?Hotel Bar Sessions is currently between seasons and while our co-hosts are hard at work researching and recording next season's episodes, we don't want to leave our listeners without content! So, as we have in the past, we've given each co-host the opportunity to record a "Minibar" episode-- think of it as a shorter version of our regular conversations, only this time the co-host is stuck inside their hotel room with whatever is left in the minibar... and you are their only conversant!AI engineers and designers are currently, and rightly, focused on minimizing the deleterious effects of AI's three primary "memory problems"-- hallucinations, catastrophic forgetting, and bias-- but in this Minibar episode, HBS co-host Leigh M. Johnson argues that none of these problems can be design-engineered away. They are, according to Johnson, baked-in and unavoidable structural elements of any language-based system reliant on an archive.Borrowing from Jacques Derrida's work on archives, language, and memory, Johnson argues that we should think more seriously about the manner in which LLM's outputs come to us cloaked in the garb of memory. We take AI hallucinations, for example, to be true because they inspire in us a feeling of nostalgia... something that we could have remembered, perhaps even should have remembered, but didn't.Or didn't we?Tune in for the first episode of Season 15 on January 23, 2026!Full episode notes available at this link:https://hotelbarpodcast.com/minibar-algorithmic-noslagia---------------------SUBSCRIBE to the podcast now to automatically download new episodes!SUPPORT Hotel Bar Sessions podcast on Patreon here! (Or by contributing one-time donations here!)BOOKMARK the Hotel Bar Sessions website here for detailed show notes and reading lists, and contact any of our co-hosts here.Hotel Bar Sessions is also on Facebook, YouTube, BlueSky, and TikTok. Like, follow, share, duet, whatever... just make sure your friends know about us! ★ Support this podcast on Patreon ★

We discuss the latest questions admission teams are asking candidates this year

ゲスト：HBS北海道放送・報道デスク・山﨑裕侍記者（『償い~綾瀬女子高校生コンクリート詰め殺人事件 6人の加害少年を追って』著者） 2026年1月7日（水）「FrontLine Session」より。 【PR】スピークは、このリンクから最大6000円OFFでお得に始められます！（無料体験つき・1月12日まで）

Our predictions for business education and the MBA in this new year.

How might "oppression" be best understood as a "cage"? This week the HBS co-hosts take a deep dive into a true classic of feminist philosophy: Marilyn Frye's 1983 article “Oppression.” We unpack Frye's understanding of oppression and argue about some of Frye's more infamous examples, such as her claim that men holding doors open for women is sexist. Is she really correct that oppression can occur in the absence of the intent to oppress? Or do people have to know what they're doing to commit oppression, or uphold the patriarchy?We also tackle academic philosophy's tendency to want to clarify and draw clear lines around messy, difficult, urgent phenomena. Frye is seeking to delineate what constitutes oppression: but is that a helpful conceptual project in today's world? Or should we be focused instead on how to get out of the cage? We worry that, given Frye's analysis of oppression as an interlocking series of double binds, there seems to be no way out. Depressingly, if she's right, we might still have agency, but we might always remain pressed down.Some of us are more cynical, some of us are more hopeful, but at the end of the day, we agree: Frye set the baseline for discussion in an enduring (if a bit dated!) way for feminists and feminist theory alike.Full episode notes available at this link:https://hotelbarpodcast.com/marilyn-fryes-oppression---------------------SUBSCRIBE to the podcast now to automatically download new episodes!SUPPORT Hotel Bar Sessions podcast on Patreon here! (Or by contributing one-time donations here!)BOOKMARK the Hotel Bar Sessions website here for detailed show notes and reading lists, and contact any of our co-hosts here.Hotel Bar Sessions is also on Facebook, YouTube, BlueSky, and TikTok. Like, follow, share, duet, whatever... just make sure your friends know about us! ★ Support this podcast on Patreon ★

Our interview with Andrew Walker, director of research analysis for the Graduate Management Admission Council

Recommendations from the year in media from HBS alumni, students, faculty, and staff

AI AND THE MBA APPLICATION Today we are talking about ai and the MBA application with SBC expert, Yvette. After graduating from HBS, Yvette led the HBS Alumni Circle and served as VP of HBS alumni club. Unique among MBA admissions consultants, Yvette also has extensive experience in the AI space and is the architect of MBA AI, an AI specifically focus on MBA admissions. In this segment Chandler and Yvette sit down to discuss: · What top MBA programs are saying about AI with regard to their application processes, · Things you should DEFINITELY AVOID with regard to ChatGPT and AI regarding your application, · Several AI usages that generally seem to be compliant and effective with regard to improving your application, · A useful overview AI detectors (and how they can help you), · and a final tip that everyone should keep in mind when applying.

Lou Shipley has led multiple startups to breakout growth ($100M+) and major acquisitions to companies like Citrix and Synopsys. He has taught some of the most in-demand sales and GTM courses at HBS and MIT. In this episode, we dig into the core traits behind Unlikely Entrepreneurs — the title of the new book he co-authored — and why unconventional founders so often win through curiosity, ambition, and determination. Lou breaks down “the problem with the problem,” why the sled only moves as fast as the lead dog, and the essential role founders play as keepers of culture. We explore the patterns he's seen across high-growth companies, the misunderstood craft of sales, and what Fortune 500 innovators can learn from Unlikely Entrepreneurs.

Plenty, according to a new survey of admission officials at business schools. We discuss and debate the findings.

As bonus episode of Climate Rising, we feature a conversation among Tata Power CEO Dr. Praveer Sinha, Harvard Business School Professor Vikram Gandhi, and HBS Chief Marketing and Communications Officer Brian Kenny  that explores how India's largest private power company is navigating its net-zero commitment while supporting a rapidly growing economy. With energy demand projected to quadruple by 2047, Tata Power has committed to phasing down coal and expanding renewables, distributed generation, and smart grid investments. This conversation, based on the HBS case “Tata Power and India's Energy Transition” and originally recorded for the HBS Cold Call podcast, explores how Tata Power balances profitability and purpose, the role of technology and grid modernization, and how energy transition in the Global South differs from the Global North. Dr. Sinha also shares insights on employee reskilling, engaging customers as “prosumers,” and why long-term vision is critical to executing a climate-aligned business strategy. This episode is part of Climate Rising's Global South series, which features companies and organizations at the intersection of business and climate in India and Brazil. Explore more episodes at climaterising.org.

In 2020, cryptocurrency exchange Coinbase made two bold organizational moves: going fully remote and banning political discussion at work. These decisions, aimed at reinforcing a mission-first culture, were supported by a written, codified approach to company values and a hiring philosophy designed to attract talent aligned with that mission. In this episode, Chief People Officer L.J. Brock joins case author and HBS professor Charles Wang and host Brian Kenny to discuss how Coinbase's strategy, explored in the case “Mission First at Coinbase,” raises critical questions about focus, inclusion, and attracting top talent in a volatile industry.

We distill the latest employment reports for this year's MBA grads and remark on the deportation of a Babson student

Writing the "Why Our School?" essay is one of the toughest—and most overlooked—parts of the MBA application. In this episode, GMAC Zach sits down with Jeremy Shinewald, founder of MBA Mission and one of the most trusted voices in MBA admissions, to break down how to turn this high-stakes prompt into a powerful statement of fit. Jeremy explains why this essay is far more than a formality, where most applicants go wrong, and the three core components every strong response must include: your context, your goals, and a bridge that connects those goals to the school's specific resources. He also shares insider tips from two decades of advising thousands of candidates, including how to avoid sounding generic, why authenticity matters more than perfection, and how to demonstrate conviction that resonates with admissions committees. If you want to tell your story with clarity, purpose, and genuine fit, this episode is your roadmap. Featured Resources: mbaMission: https://www.mbamission.com onTrack by mbaMission: https://ontrack.mbamission.com About Our Guest: Jeremy Shinewald is the founder of mbaMission (Poets and Quants 4x top-ranked MBA admissions consulting firm) and is an industry founder, innovator and driver. He is the author of the Complete Start to Finish Guide to MBA admissions and "'What Matters?' and 'What More?': 50 Successful Essays for the Stanford GSB and HBS (and Why They Worked)". He is the creator of onTrack by mbaMission, an asynchronous MBA admissions course and platform which Poets and Quants called, "the most comprehensive MBA admissions resource ever created." Jeremy's thought leadership has led to him being quoted in the WSJ, NYT and many other media outlets. Takeaways: The 'Why Our School' essay is crucial for MBA applications. Applicants often make the mistake of pandering to schools. Authenticity is key; don't try to be someone you're not. Understanding your goals before applying is essential. Researching schools thoroughly can enhance your application. Your personal statement should reflect genuine fit with the school. Communication skills are vital in the application process. Context in your essay should lead to your goals. Don't leave your application to the last minute. Chapters: 00:00 The Journey of Entrepreneurship 00:35 Understanding the MBA Admissions Process 05:25 The Art of Personal Statements 08:19 Crafting the 'Why Our School' Essay 10:36 Crafting Your MBA Goals 15:07 Understanding the School's Fit 18:19 The Importance of Clarity in Goals 20:20 Valuing the 'Why This School' Essay 22:07 Final Thoughts on the Application Process

The most dangerous number in customer experience isn't low—it's shiny. In this CX Pulse Check, we unpack why a single score can seduce teams into storytelling that investors love and customers don't feel, and we make a case for the harder, more honest work of proving value creation by cohort, not by kudos. With Rob Markey of Bain & Company and Harvard Business School, we discuss whether customer metrics predict growth or distract from it, and we separate real loyalty from repeat purchase.We go straight at the NPS debate: what the score can predict, where it fails, and how it becomes powerful only as part of a system that links feedback to actions that change renewal, cross-sell, referrals, and cost-to-serve. We talk airlines, captive markets, and the language games behind “loyalty” programs that purchase repetition without building emotional commitment. Then we get practical. You'll hear a little about how to read interaction telemetry for risk signals, and build models that translate service performance—wait times, abandon rates, repeat contacts—into forward revenue forecasts your CFO will respect.This is a great listen for leaders who want both heart and proof: real-time feedback to understand emotion and expectation shifts, behavioral data to see what customers actually do, and investor-ready visuals like tenure curves and revenue per customer by acquisition year. If you've ever wondered how to tell a CX story that earns budget because it earns returns, tune in to this conversation.If this resonates, follow the show, share it with your team, and leave a review wherever you listen to podcasts. Then send in a question you want us to tackle next at askJeannie.vip.About Rob MarkeyAdvisory Partner, Bain & CompanySenior Lecturer, Harvard Business SchoolRob Markey (https://robmarkey.com) is a Senior Lecturer at Harvard Business School and an advisory partner at Bain & Company. The creator of the Net Promoter System, he has spent more than three decades helping companies grow by earning customer loyalty and increasing the value of their customer relationships. He teaches Managing Service Operations in the MBA program at HBS and hosts the Customer Confidential podcast, where he speaks with leaders building customer-centric businesses.He is the co-author of The Ultimate Question 2.0 and a leading voice in the movement toward Customer Capitalism.Follow Rob on...LinkedIn: https://www.linkedin.com/in/robmarkey/Articles Mentioned:- The American Customer Satisfaction Index (ACSI): Quarter 3, 2025 - A Threat Potentially More Damaging Than the Great Recession (American Customer Satisfaction Index) -- https://theacsi.org/news-and-resources/press-releases/2025/11/13/press-release-national-acsi-q3-2025/- CoStar (CSGP) Q3 2025 Earnings Call Transcript (The Motley Fool) -- https://www.fool.com/earnings/call-transcripts/2025/10/28/costar-csgp-q3-2025-earnings-call-transcript/Want to ask a question? Visit askjeannie.vip to leave Jeannie a voicemail! (And don't forget to follow Jeannie on LinkedIn! www.linkedin.com/in/jeanniewalters/)

Shotgun Spratling and Chris Trevino return to podcast form to break down USC's disappointing 42-27 loss to Oregon on the road that leaves the Trojans still searching for their first win in Autzen Stadium since 2011.  Shotgun takes on the 'Two-Minute Drill' first, discussing USC's growth as a program, but how it still measures up short to that national-title-contending tier. Chris spends his time talking about some Oregon experiences, including a disastrous La Quinta Inn stay.   The HBs move into the 'Stock Up, Stock Down' segment, which features the Trojan special teams, freshman wide receiver Tanook Hines, safety Kennedy Urlacher, tackling on the road and much more.  The Helium Boys then dive into the second half of the show to see if the Trojans can close out the year with nine wins in the regular season against crosstown rival UCLA, one of the worst teams in the Big Ten.  Chris puts Shotgun through another edition of Take It or Leave It with takes on Lincoln Riley's hot seat for 2026, Makai Lemon's Biletnikoff race and tackles for a loss. The Overtime period features Thanksgiving themes from Turkey Bowls to cousins.  To learn more about listener data and our privacy practices visit: https://www.audacyinc.com/privacy-policy Learn more about your ad choices. Visit https://podcastchoices.com/adchoices

Jenny Wolfram founded BrandBastion to help companies manage the risks of social media by combining AI with human moderation. She joins HBS professor Julian De Freitas and BrandBastion's Head of Operations and Finance, Vesa Rikkinen, to discuss how this hybrid model builds trust without ballooning costs.

Reading the tea leaves in the newest class profiles at the top business schools

What are the most common questions? The pitfalls?

Episode 403 of The VentureFizz Podcast features Nick Ornitz and Shannon Kay, Co-Founders of Topline Pro. Make something people want is the motto behind Y Combinator. It sounds simple, yet so many founders miss this fundamental requirement. Topline Pro is a perfect case study in getting it right. They didn't fall victim to early false positives; instead, they listened, experimented, and successfully pivoted to solve a true, massive problem for an underserved market. Topline Pro is building AI that empowers local home service pros to grow and scale their businesses. They provide a critical platform to help with the marketing, sales, and operations of running a business in the trades, allowing these business owners to focus on their craft. The company recently announced a $27M Series B funding round led by Northzone, with new participation from Tactile Ventures, and Industry Ventures, alongside continued support from existing investors Forerunner Ventures, Bonfire Ventures, TMV, Flybridge, and BBG Ventures. In this interview, we dive into: * The inspirational backstory of Nick and Shannon and how they decided to build a company together after meeting at HBS. * Their initial concept called Dwelling, the "false positive" they experienced, and the strategic pivot. * Their time at Y Combinator and how early access to GPT opened their eyes to the potential of AI. * The value that Topline Pro is providing customers and the exciting opportunities ahead following their Series B. * Growth plans, hiring goals, and the culture they're building at Topline Pro. * Advice for non-AI native companies that are starting to build out their own AI strategy. * And so much more! Episode Sponsor: As a longtime champion of the local startup ecosystem, Silicon Valley Bank supports innovative companies with the solutions and financing they need through every stage of growth. With more than 1,500 bankers and relationship advisors, and $42B in loans as of Q2 2024 – SVB delivers the right people, service and resources to support your entire financial journey. Learn more at SVB.com.

In the final episode of Erika's three-part conversation with her HBS classmate Rahul Mehendale, they discuss the unique role Rahul has taken on in her graduating class that's brought everyone closer together. It's an uplifting, inspiring talk you don't want to miss, full of great advice for aspiring MBAs.

This episode will completely change the way you think about communication. What you learn will boost your influence and make you more confident.If you… Overthink what you said hours after a meeting, Freeze up when it's your turn to talk, Or want to sound more confident without faking it… This is your blueprint for better conversations at work, in relationships, and in life. Today, Mel sits down with Dr. Alison Wood Brooks: Harvard professor, researcher, author, and one of the world's leading experts on the science of communication. Her course at Harvard Business School, all about communication, is one of the most popular classes there – and in this episode she shares the exact methods she teaches to students at HBS. You're going to learn the exact tools and strategies that will help you communicate with more confidence, ease, and clarity. You'll learn: -What makes conversation feel so hard and how to make it easier -The #1 mistake people make when they talk -How to feel more confident even when you're anxious, blanking out, or unsure of what to say -Why we misread people constantly (and how to stop doing it) -How to recover from awkward moments or miscommunication -The skill every great leader, parent, and partner has in common Whether you want to build better relationships, stop second-guessing yourself, or speak up with more purpose and ease, this episode will give you the science, tools, and confidence to do it. For more resources related to today's episode, click here for the podcast episode page. If you liked the episode, check out this one next: How To Handle Difficult People & Take Back Your Peace and PowerConnect with Mel:  Get Mel's newsletter, packed with tools, coaching, and inspiration.Get Mel's #1 bestselling book, The Let Them TheoryWatch the episodes on YouTubeFollow Mel on Instagram The Mel Robbins Podcast InstagramMel's TikTok Subscribe to SiriusXM Podcasts+ to listen to new episodes ad-freeDisclaimer Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

In part two of this three-part discussion, Erika chats with her HBS classmate Rahul Mehendale about his experience at business school, as well as his consulting and entrepreneurial career to-date.

Hey HBs! We're here with part 2 of BRIDE by Ali Hazelwood! Get ready for some SCHMEXY MARKING! Bonus Content: popping a knart... Lady Loves: Sabrina: Consume media unspoiled, especially if it's a live event!!!! The Sleep Token concert was almost a religious experience because they didn't know about the show's beginning until beforehand! Mel: REPLACE YOUR MATTRESS. OMG WHEN DID YOU GET YOUR CURRENT MATTRESS, HBS?! THIS COULD CHANGE YOUR WHOLE LIFE. THANK YOU for your ratings and reviews! They mean the world! And don't overthink your 5 star bribes. When HB Lauren (now an author, go check her out!) recc'd us Split, she said she didn't even remember a lot of the components and it ended up being one of the nicest things people have done for us. That book was A RIDE. This Friday on Patreon and our Apple Podcast subscription, Mel and Sabrina are going crazy with some Buzzfeed quizzes! It's a blast. Curious about the ridiculous faces we make? Subscribe and watch us on YOUTUBE! Want to tell us a story, ask about advertising, or anything else? Email: heavingbosomspodcast (at) gmail  Follow our socials:  Instagram @heavingbosoms | Tiktok @heaving_bosoms | Bluesky: @heavingbosoms.com | Threads: @heavingbosoms   Facebook group: the Heaving Bosoms Geriatric Friendship Cult Credits: Theme Music: Brittany Pfantz  Art: Author Kate Prior The above contains affiliate links, which means that when purchasing through them, the podcast gets a small percentage without costing you a penny more. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

For the first time, MBAs from three European business schools have raised the most money for their startups

In this episode of Transform Work, John Winsor sits down with Professor Joseph Fuller of Harvard Business School. Fuller co-leads HBS's Managing the Future of Work project and co-hosts its podcast, where he engages with business and policy leaders on the forces reshaping work.With decades of experience advising companies, Fuller is recognized as one of today's leading voices on how technology, demographics, and new talent models are transforming the workforce. His research spans critical topics such as skills-based hiring, hidden workers, and the rise of AI and digital teammates.

In part one of this three-part discussion, Erika chats with her HBS classmate Rahul Mehendale about what he did to differentiate himself from thousands of other Indian male engineers applying to business school. 

Today on the podcast, we're excited to feature a conversation from Think Big, Buy Small, produced by our friends at Harvard Business School. Hosted by HBS professors (and former Action Catalyst guests) Rick Ruback and Royce Yudkoff, Think Big, Buy Small explores the world of entrepreneurship through acquisition (ETA), highlighting how ambitious leaders build lasting wealth and careers by acquiring and growing small businesses. Each episode features candid conversations with CEOs, investors, and entrepreneurs who have taken the leap into small business ownership.On this special episode, you'll hear their discussion with Paige Sopcic, who left behind a promising engineering career to pursue entrepreneurship. Paige shares her journey from Harvard Business School to acquiring CanSource, a fast-growing beverage can supplier, just months before the pandemic hit. She reflects on leading the company through the chaos of COVID-19, scaling operations to meet unprecedented demand, and ultimately selling the business to TricorBraun in 2023.Listen to more episodes of Think Big, Buy Small and follow the podcast: https://link.mgln.ai/7Fgb85

Welcome to the newest chapter of Hotel Bar Sessions! We're excited to introduce our new co-hosts, Bob Vallier and Jennifer Kling in this "Meet the Co-Hosts" conversation!Hotel Bar Sessions podcast extends our sincere thanks to outgoing co-host, Talia Mae Bettcher, for her contributions to the HBS archive.Even deeper gratitude is owed to former co-host Rick Lee, who worked tirelessly and reliably for 13.5 seasons to craft the "voice" of Hotel Bar Sessions. We know you will all miss Rick's voice. Everyone here at the bar will, too.Alas and alack, changes come, but we're excited about this new lineup of co-hosts at the hotel bar and looking forward to the topics and guests we've lined up for this season! Stay tuned! Same bar, same whip-smart conversations, just a couple of new voices to mix things up a bit! You can find this episode on our website at this link:https://hotelbarpodcast.com/podcast/meet-the-new-co-hosts---------------------SUBSCRIBE to the podcast now to automatically download new episodes when Season 14 begins in September!SUPPORT Hotel Bar Podcast on Patreon here! (Or by contributing one-time donations here!)JOIN our (new) Discord server here and participate in our monthly (LIVE) chats, beginning in Season 14!BOOKMARK the Hotel Bar Sessions website here for detailed show notes and reading lists, and contact any of our co-hosts here.Hotel Bar Sessions is also on Facebook, YouTube, BlueSky, and TikTok. Like, follow, share, duet, whatever... just make sure your friends know about us! ★ Support this podcast on Patreon ★

A candid, brutally honest conversation about getting an MBA in the U.S.

Lawrence Lepard explains how the "monetary debasement trade" has gone mainstream as gold hit $4,200 and silver broke to $52. He presents a chart showing Bitcoin lags gold by months before moving harder, predicting Bitcoin will hit $250K as signs point to the "imminent big print" with Powell's May 2026 term ending. Sponsor: Monetary Metals. https://monetary-metals.com/julia Links: X: https://x.com/LawrenceLepard Website: https://ema2.com/ The Big Print book: https://www.amazon.com/Big-Print-Happened-America-Sound/dp/B0DVTCWYNN0:00 Welcome back Lawrence Lepard1:09 Monetary debasement trade going mainstream2:07 Gold broke from $3,400 to $4,200, silver new all-time high at $523:58 Fed5:08 Fed balance sheet signs pointing to imminent big print7:38 Bitcoin has lag to gold - gold smells it first, Bitcoin moves harder9:38 US stock market $66T vs gold/silver miners $800B market cap11:04 Silver move signals real bull market - heading to $60-$10013:22 Big beautiful bill spending away tariff and DOGE savings15:14 Chart: Bitcoin lags gold but moves harder when it catches up18:09 Gold/Bitcoin both sound money - shouldn't fight each other20:16 Everything bubble - been dead wrong shorting stocks22:38 This decade like 1970s on steroids with stagflation24:51 Possible currency reset or hyperinflation tail case27:03 Base case: stagflationary 1970s on steroids28:42 12 Fed members set price of money for 330 million Americans31:13 Real Housewives of Wall Street - wife borrowed $200M non-recourse34:17 HBS confronting Geithner - victory lap for corrupt 2008 bailouts36:07 Changed shorting rules during crisis - got wiped out41:22 Daniel Webster: inflation fertilizes rich man's field with poor man's sweat42:50 WWI Liberty bonds first modern big print doubled prices46:01 Next 10 years vision: Blue team 2028, hyperinflation by 203247:54 Michael Saylor for president 2032 - modern Thomas Jefferson48:28 Why Bitcoin not gold? Better, digital age, hard to move gold50:37 Bitcoin inequality concern - rich will spend it, plumbers get paid in it52:59 Sound money means no more wars - governments can't afford them54:12 Fix debt? It's in worthless dollars - we're out of debt56:52 Decentralization saving us now

Overcoming MBA Anxiety With The Help of an HBS Admissions Officer Part Three: Three Meditations For Your MBA Application Journey For the final episode of this very special three-part series, we are joined by SBC Consultant Pauline. Pauline holds an MBA from the Wharton School of Business, worked for years as an HBS Admissions Officer, and has presented/lectured at Stanford, Tufts and Villanova. Pauline is uniquely positioned to speak about anxiety as it relates to the MBA application process. Pauline is passionate about Business, Education and Spirituality and worked as a Level 1 Hospital Trauma Chaplain. She also holds a Divinity degree in Pastoral Counseling and a Doctorate in Educational Leadership.  In episode one of this series we talked about anxiety in the MBA context: what anxiety is, where it comes from, and discussed very specific strategies for what to do when anxiety strikes in the present moment. In our second episode we dug deeper and talked about how you can HARNESS this worry and anxiety in healthy and productive ways to IMPROVE your application.  In today's episode we talk about how meditation can help you release worry and anxiety as well as tap into deeper parts of your own lived experiences. In this episode Pauline: Talks about how meditation can be helpful to anyone during times of worry and anxiety (or anytime, really). Chandler and Pauline also share specific suggestions about how meditation can be a useful aspect of your MBA application journey. Walks our listeners through three meditations specifically centered around the MBA application process: Getting into a positive state of mind The use of mantras in meditation And a breathing excercise Shares her own advice about how her clients have used meditiations Suggests other free online meditation resources our listeners might be interested in. Chandler and the entire SBC team would like to thank Pauline for this very special three-part series; a must for anyone facing worry or anxiety as a part of their MBA journey. Additional gratitude to Tiana McCaskill for composing and recording the special music for these meditations.

Hui Wen Chan, Senior Director of Sustainability at Crusoe, describes how the rapid rise of AI is reshaping energy demand and Crusoe's efforts to design more sustainable data centers. She explains how Crusoe leverages stranded energy sources, repurposed electric vehicle batteries, on-site renewables, and innovative energy-efficient cooling technologies to design and build gigawatt-scale AI data center infrastructure that reduces water and carbon footprints. She also shares why Crusoe emphasizes modularity and location-based energy sourcing, and how its customers—ranging from AI startups to tech hyper-scalers—are integrating climate into their computing strategy. Hui reflects on her path from microfinance and Citi's ESG team to climate tech and offers practical advice for others pursuing careers at the intersection of AI and sustainability. This episode is a part of our HBS alumni series, which also features Eric Adamson who works on agricultural robotics at Oishii, and Danielle Colson who works at Mantel, a carbon capture technology start-up. Visit our website (climaterising.org) to explore the entire series!

We dissect three rankings — all of which arrived in a single month: Businessweek, LinkedIn & QS

HAPPY EIGHT YEARS OF HEAVING BOSOMS, HBs!!!! It's our 8th podiversary episode and WE! ARE! PUMPED! We also have someone special to introduce to you! Then we've got successes, things to improve, lessons learned, HB Authors, and Hard Limits Watch!! Get excited! This Friday on Patreon and our Apple Podcast subscription, Sabrina is telling us all about their most recent EJ Russell rabbit hole! They were on the lookout for less common monster romance and couldn't stop once they found EJ's cozy MM monster romance. Be sure to check out our AMAZING episode sponsor: THE SPITE DATE by Pippa Grant! The Spite Date is a riotously fun opposites attract romance featuring a golden retriever celebrity who needs to get out of his own way, a woman trying to live her best life even if she's not sure exactly how to do that, and a series of plans gone very, very wrong. It stands alone and comes with a sweetly satisfying happily ever after. Curious about the ridiculous faces we make? Subscribe and watch us on YOUTUBE! Want to tell us a story, ask about advertising, or anything else? Email: heavingbosomspodcast (at) gmail  Follow our socials:  Instagram @heavingbosoms | Tiktok @heaving_bosoms | Bluesky: @heavingbosoms.com | Threads: @heavingbosoms   Facebook group: the Heaving Bosoms Geriatric Friendship Cult Credits: Theme Music: Brittany Pfantz  Art: Author Kate Prior The above contains affiliate links, which means that when purchasing through them, the podcast gets a small percentage without costing you a penny more. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Overcoming MBA Anxiety With The Help of an HBS Admissions Officer Part Two: How Anxiety and Worry Can Be Helpful To Your Application For this very special three-part series, we are joined by SBC Consultant Pauline. Pauline holds an MBA from the Wharton School of Business, worked for years as an HBS Admissions Officer, and has presented/lectured at Stanford, Tufts and Villanova. Pauline is uniquely positioned to speak about anxiety as it relates to the MBA application process. Pauline is passionate about Business, Education and Spirituality and worked as a Level 1 Hospital Trauma Chaplain. She also holds a Divinity degree in Pastoral Counseling and a Doctorate in Educational Leadership.  In last week's episode we talked about anxiety in the MBA context: what anxiety is, where it comes from, and discussed very specific strategies for what to do when anxiety strikes in the present moment. Today, we are going to dig deeper and talk about how you can HARNESS this worry and anxiety in healthy and productive ways to IMPROVE your application.  In this segment Chandler and Pauline:  Share specific examples of how previous clients have harnessed worry and anxiety to improve their MBA essays, Discuss how thinking through your own “worst case scenarios and greatest fears” can help you prepare for your interviews, Roleplay specific scenarios in which applicants transform what they consider to be their greatest weaknesses as an applicant into strengths Provide a template to use when discussing failures or things you are not proud of in the MBA context  This episode is a must for anyone grappling with worry, anxiety, or self-doubt along their MBA journey. 

Danielle Rapson, HBS alum and Co-founder and COO of Mantel, joins Climate Rising to explain how her company is developing a novel molten-based carbon capture system for hard-to-abate industrial sectors. Danielle shares the story of how Mantel spun out of an MIT lab, what sets its technology apart from existing amine-based carbon capture, and why the economics of steam reuse are critical to its efficiency. She also discusses how Mantel's early projects in pulp and paper and oil refining are shaping its path to commercialization, and what policy and regulatory incentives—like 45Q and Canada's carbon tax—mean for scaling carbon removal solutions. This episode is part of our alumni series, which also features Eric Adamson, Robotics Executive at Oishii and co-founder of Tortuga AgTech, and Hui Wen Chan of Crusoe, which uses stranded energy to power AI data centers. Explore the full series at climaterising.org. Resources Mentioned • Mantel – Developing molten material-based carbon capture for industrial emissions • Breakthrough Energy Fellows – A program supporting early-stage climate tech innovators • The Engine – VC firm backing tough tech startups out of MIT • MCJ – "My Climate Journey," a podcast and investor network on climate tech • Kruger– Canadian pulp and paper partner for Mantel's first demonstration project • 45Q Tax Credit (U.S. IRS) – U.S. tax credit for carbon capture and sequestration • Canada's Carbon Tax Policy – A national carbon pricing mechanism incentivizing low-carbon tech Host and Guest Host: Mike Toffel, Professor, Harvard Business School (LinkedIn) Guest: Danielle Rapson, Co-founder & COO, Mantel (LinkedIn)

Our annual Meet the MBA Class feature is up. Here's what it says about the latest crop of students to start their MBA journeys all over the world.

Overcoming MBA Anxiety With The Help of an HBS Admissions Officer Part One: Understanding What Anxiety Is In The MBA Application Context For this very special three-part series, we are joined by SBC Consultant Pauline. Pauline holds an MBA from the Wharton School of Business, worked for years as an HBS Admissions Officer, and has presented/lectured at Stanford, Tufts and Villanova. Pauline is also uniquely positioned to speak about anxiety as it relates to the MBA application process. Pauline is passionate about Business, Education and Spirituality and worked as a Level 1 Hospital Trauma Chaplain. She also holds a Divinity degree in Pastoral Counseling and a Doctorate in Educational Leadership.  This episode starts with a bit of radical candor about the fact that there are LOTS of things that applicants can find themselves worrying about. This includes the test taking process, starting your application, writing (and rewriting) those essays, pressing send, preparing for interviews, managing worries while waiting for your decision, wrestling with imposter syndrome, and so many other topics. In this episode, Pauline draws from her work as an HBS Admissions Officer—as well as her masters and doctoral work—to:  Dive into the scientific underpinnings of anxiety, what it is, and where it comes from Share perspectives from various experts about physiology of anxiety Discuss the neurocognitive components, including the way anxiety affects the way you process information  And there is good news—so much good news. Chandler and Pauline also share:  a reminder that ALL applicants face anxiety at some point in their application process the benefits of "leaning in" to the discomfort anxiety sometimes brings  understanding your own "window of tolerance" as it relates to anxiety ways procrastination and anxiety are often interconnected specific tips and tricks to implement IN THE MOMENT when anxiety strikes  the difference between "self-care" and "self-preservation" on your application journey powerful things you can learn about yourself by facing anxiety head-on This podcast is a must for anyone struggling with anxiety, worry, or self-doubt on their MBA journey. 

How do you scale innovation in a system where critical pieces are out of your control? That is the challenge Highland Electric Fleets faced as it worked to replace diesel school buses with electric vehicles across the United States. While Highland provided financing, infrastructure, and fleet operations, success depended on external partners, including manufacturers, utilities, and districts. Delays and disruptions forced the company to stay nimble and deliver under pressure. Harvard Business School professor Rosabeth Moss Kanter and Highland Electric founder and CEO Duncan McIntyre join host Brian Kenny to discuss the HBS case “'The Wheels on the Bus' Go Electric.” They explore what it takes to scale a climate solution while sustaining momentum and coordinating across public and private sectors.

Happy Tuesday, HBs! We're back for part 2 of RECEIVER OF MANY by Rachel Alexander! They make up and then it's a big adventure story! TW for brief mentions of sexual assault. Bonus Content: butchered tree metaphors, Melody Fanfic, and so much more! Joint Lady Love: do it for the bit! Whether it's a set of bags or a pink garage, if it makes you happy, go for it! And abandon bits that don't serve you IMMEDIATELY. Curious about the ridiculous faces we make? Subscribe and watch us on YOUTUBE! Want more of us? Visit our Patreon! This week we're getting part 2 of A SOUL TO GUIDE by Opal Reyne! Want to tell us a story, ask about advertising, or anything else? Email: heavingbosomspodcast (at) gmail  Follow our socials:  Instagram @heavingbosoms | Tiktok @heaving_bosoms | Bluesky: @heavingbosoms.com | Threads: @heavingbosoms   Facebook group: the Heaving Bosoms Geriatric Friendship Cult Credits: Theme Music: Brittany Pfantz  Art: Author Kate Prior The above contains affiliate links, which means that when purchasing through them, the podcast gets a small percentage without costing you a penny more.