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While it can feel awkward for some, it doesn't have to! In my book, networking is about building meaningful relationships. Listen for six simple, powerful networking strategies to help you connect authentically, deepen relationships, and create opportunities that actually lead somewhere. Whether you're attending a conference, industry event, or meeting someone new over coffee, these practical tips will help you network with confidence and intention. The truth is, the best networkers aren't the people working the room or talking the most, they're the people building real relationships. In this episode, I'm sharing 6 practical networking strategies that have helped me build genuine connections, create opportunities, and stay top of mind with the right people. Here's three of the tips below: 1. Show interest. Ask questions. Be curious. People remember how you made them feel. Instead of thinking about what to say next, focus on learning about them. Ask thoughtful questions, listen deeply, and get genuinely curious about their story, work, and goals. 2. Be of service. One of the best networking questions you can ask is:“How can I support you?” or “Who can I connect you with?” Relationships grow faster when you lead with generosity instead of asking, What can I get from this? 3. Take a picture + save their number immediately. This may sound unconventional, but it works. Take a quick photo together so you remember who they are, put their contact information into your phone right away, and send a quick text while you're standing there. This makes follow-up easier and increases the likelihood that the connection actually continues. Key Takeaway: The best networking isn't transactional, it's relational. Be curious, be generous, find connection, and don't wait to follow up. Small actions today can turn into meaningful relationships and unexpected opportunities tomorrow. If this episode resonated, share it with someone who wants to build stronger relationships and bigger opportunities through authentic connection. Favor If you enjoy this podcast, please leave a review on Amazon or wherever you listen. Your reviews help more people find the show and start communicating with greater confidence and ease. Some resources for you: Get 3 Strategies to Speak Up in Meetings here. Project more confidence and credibility with my free tips: 9 Words to Avoid & What to Say Instead: Words to Avoid | Karen Laos My book “Trust Your Own Voice”: https://karenlaos.com/book/ Connect with me: Website: https://www.karenlaos.com/ Instagram: https://www.instagram.com/karenlaosofficial Episodes also available on YouTube: https://www.youtube.com/channel/UCEwQoTGdJX5eME0ccBKiKng/videos About me: Many years ago I found myself tongue-tied in a boardroom, my colleagues and executives staring at me. My stomach in my throat, I was unable to get the words out (in spite of being in a senior leadership role). Then, I heard my boss shut down the meeting. My heart sank. I was mortified. She pulled me aside and said, "You didn't trust your gut. You could've tabled the meeting like I did." Why didn't that option occur to me in the moment? Why did I feel like I needed permission? That was the day I set out to change. I began a journey of personal growth to discover the root of the problem. Once I did, I wanted every woman to experience that same freedom. I'm now on a mission to silence self-doubt in 10 million women in 10 years by giving them simple strategies to speak up and ask for what they want in the boardroom and beyond, resulting in more clients, job promotions, and negotiation wins. Companies like NASA, Netflix, Google, and Sephora have been propelled toward more effective communication skills through my signature framework, The Confidence Cocktail™. This is your invitation to step into your most confident self so you can catapult your career! Karen Laos, Communication Expert and Confidence Cultivator, leverages 25 years in the boardroom and speaking on the world's most coveted stages such as Google and NASA to transform missed opportunities into wins. She is fiercely committed to her mission of eradicating self-doubt in 10 million women by giving them practical strategies to ask for what they want in the boardroom and beyond. She guides corporations and individuals with her tested communication model to generate consistent results through her Powerful Presence Keynote: How to Be an Influential Communicator. Get my free tips: 9 Words to Avoid & What to Say Instead: Words to Avoid | Karen Laos Connect with me:Website: https://www.karenlaos.com/Instagram: https://www.instagram.com/karenlaosofficial Facebook: Ignite Your Confidence with Karen Laos: https://www.facebook.com/groups/karenlaosconsultingLinkedIn: https://www.linkedin.com/in/karenlaos/Episodes also available on YouTube:https://www.youtube.com/channel/UCEwQoTGdJX5eME0ccBKiKng/videosMy book “Trust Your Own Voice”: https://karenlaos.com/book/
There's a conversation you know you need to have. You've thought about it. You've maybe rehearsed it. The moment comes, and you don't say anything. The moment passes. It feels, for a second, like you dodged something dangerous. In this episode, Dr. Aziz breaks down the Avoider, one of the four ways your nervous system tries to keep you safe when disapproval is on the table. He shares ten years of his own life lived in this pattern, including the moment he realized he was experiencing every relationship as a trap he needed to escape from. This episode covers: Why this isn't a willpower problem (and why beating yourself up about it makes it worse) The two layers of the Avoider: the front-end avoidance most people call shyness, and the deeper avoidance that quietly destroys relationships Lonely amongst people: the most painful cost of avoiding what needs to be said What actually changes the pattern, and why the standard just push through advice keeps failing Discover your approval type. Take the 2-minute quiz at https://www.draziz.com Watch episodes on YouTube: https://www.youtube.com/@DrAzizGazipura Work with Dr. Aziz directly: The Unstoppable Confidence Mastermind is a year-long program for people ready to unwire this pattern at the nervous system level. Application at https://www.socialconfidencecenter.com/ucmv3. Connect: Instagram: https://www.instagram.com/drazizconfidencecoach LinkedIn: https://www.linkedin.com/in/drazizgazipura
Thanks to our Partners, NAPA Auto Care and NAPA TRACS Watch Full Video Episode How are automotive technicians learning today, and who is investing in their future? Matt Shepanek, President of the ASE Training Managers Council (ATMC), discusses the findings of the 2026 ATMC Benchmark Survey. The survey offers valuable insight into technician education, training preferences, emerging technologies, and the industry's commitment to continuous learning. The conversation highlights significant differences between dealerships and independent repair shops, reveals what technicians most want to learn, and reinforces why ongoing professional development remains essential in an era of rapidly advancing vehicle technology. What You'll Learn How dealerships continue to lead the way in training investment, paying for technician education 85% of the time, while many independent technicians still share the cost or pay out of pocket.Why Hybrid/EV systems and Electrical/Electronics training top the list of requested subjects as vehicle technology continues to evolve.What the survey reveals about technician learning preferences and why hands-on, instructor-led training remains the gold standard despite the growth of online education.The wide gap in annual training hours, from technicians receiving no structured education to others completing more than 56 hours each year.Why continuous learning has become a business necessity, not an option, for shops hoping to remain competitive and profitable. The 2026 ATMC Benchmark Survey reinforces a simple truth: the future belongs to technicians and shops that embrace lifelong learning. As vehicles become increasingly dependent on advanced electrical systems, software, hybrid technology, and diagnostics, professional development is no longer a luxury. Shops that invest in training, provide access to relevant education, and foster a culture of continuous improvement will be better positioned to attract talent, improve performance, and thrive in a rapidly changing automotive landscape. Download the 2026 ATMC Benchmark Survey: https://bit.ly/4aOaigM Matt Shepanek, President, ASE Training Managers Council (ATMC) Learn more about NAPA Auto Care and the benefits of being part of the NAPA family by visiting https://www.napaonline.com/en/auto-care NAPA TRACS will move your shop into the SMS fast lane with onsite training and six days a week of support and local representation. Find NAPA TRACS on the Web at http://napatracs.com/ Connect with the Podcast: Visit the Website:https://remarkableresults.biz/Subscribe on YouTube:https://www.youtube.com/carmcapriottoFollow on Facebook:https://www.facebook.com/RemarkableResultsRadioPodcast/Follow on LinkedIn:https://www.linkedin.com/in/carmcapriotto/Follow on Instagram:https://www.instagram.com/remarkableresultsradiopodcast/Join Our Virtual Toastmasters Club:https://remarkableresults.biz/toastmastersJoin Our Private Facebook Community:https://www.facebook.com/groups/1734687266778976Join our Insider List:https://remarkableresults.biz/insiderAll books mentioned on our podcasts:https://remarkableresults.biz/booksOur Classroom page for personal or team learning:https://remarkableresults.biz/classroomSpecial episode collections:https://remarkableresults.biz/collectionsBuy Me a Coffee:https://www.buymeacoffee.com/carm The Automotive Repair Podcast Network: https://automotiverepairpodcastnetwork.com/ Remarkable Results Radio Podcastwith Carm Capriotto:Facilitating Wisdom Through Story Telling and Open Discussion.https://remarkableresults.biz/Diagnosing the Aftermarket A to Z:From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life.https://mattfanslow.captivate.fm/Business by the Numbers: Understand the Numbers of Your Business with CPA Hunt Demarest.https://huntdemarest.captivate.fm/The Auto Repair Marketing Podcast: Marketing Experts Brian & Kim Walker Work with Shop Owners to Take it to the Next Level.https://autorepairmarketing.captivate.fm/The Weekly Blitz: Weekly Inspiration with Business Coach Chris Cotton from AutoFix - Auto Shop Coaching.https://chriscotton.captivate.fm/Speak Up! Effective Communication: Develop Interpersonal and Professional Communication Skills with Craig O'Neill.https://craigoneill.captivate.fm
What makes employees feel safe enough to speak up when something feels wrong? Eva Lehman shares how ethical cultures are built through leadership behaviors, trust, consistency, and systems that reinforce integrity every day. As Vice President and Chief Ethics and Compliance Officer at Marvell Technology, Eva offers a behind-the-scenes look at how their culture shapes employee behavior far beyond policies and compliance training. You'll hear how Marvell's leadership team reinforces ethical decision-making across a global organization, why middle managers are critical to sustaining trust, and how employees are empowered to raise concerns without fear. Eva also shares personal reflections about the difficult moments leaders face when values are tested, and why courage, empathy, and support from leadership matter so much in those situations. You'll discover: Why employees hesitate to speak upHow leaders reinforce ethical culture dailyWhat builds trust across global organizationsWhy managers are the ones shaping workplace microculturesHow Marvell approaches responsible AI governance Connect with Eva Lehman on Social MediaLinkedIn Website Eva's employer, Marvell Technology Check out all the episodesLeave a review on Apple PodcastsConnect with Meredith on LinkedIn
Jesus Followers Must Meet Jesus' Expectation of His “Great Commission” By Both “Going” and “Making Disciples” MESSAGE SUMMARY: Jesus, in Luke 15:4-7, tells us, through His Parable of The Lost Sheep, the importance to God of our discipleship: “What man of you, having a hundred sheep, if he has lost one of them, does not leave the ninety-nine in the open country, and go after the one that is lost, until he finds it? And when he has found it, he lays it on his shoulders, rejoicing. And when he comes home, he calls together his friends and his neighbors, saying to them, ‘Rejoice with me, for I have found my sheep that was lost.' Just so, I tell you, there will be more joy in heaven over one sinner who repents than over ninety-nine righteous persons who need no repentance.". Immediately before His Ascension into Heaven Jesus told the Apostles and us today, in His Great Commission found in Matthew 28:18-20, that as we go into our communities and into all parts of the world, we are to make disciples: “And Jesus came and said to them, ‘All authority in heaven and on earth has been given to me. Go therefore and make disciples of all nations, baptizing them in the name of the Father and of the Son and of the Holy Spirit, teaching them to observe all that I have commanded you. And behold, I am with you always, to the end of the age.'”. We must begin, as followers of Jesus, to meet His fundamental expectation for us by both going and making disciples! TODAY'S PRAYER: Abba Father, I open my clenched fists to surrender everything you have given to me. Reestablish my identity in you — not in my family, my work, my accomplishments, or what others think of me. Cleanse the things in me that are not conformed to your will. By faith I unite my will to yours so that the likeness of Jesus Christ may be formed in me. In his name, amen. Scazzero, Peter. Emotionally Healthy Spirituality Day by Day (p. 85). Zondervan. Kindle Edition. TODAY'S AFFIRMATION: Today, because I am filled with the Holy Spirit, I will not be controlled by my Anxiety. Rather, I will walk in the Spirit's fruit of Peace. “The fruit of the Spirit is love, joy, peace, patience, kindness, goodness, faithfulness, gentleness and self-control.” (Galatians 5:22f). SCRIPTURE REFERENCE (ESV): Matthew 28:18-20; Matthew 10:16; Matthew 16:24-28; Psalms 29:1-11. A WORD FROM THE LORD WEBSITE: www.AWFTL.org. THIS SUNDAY'S AUDIO SERMON: You can listen to Archbishop Beach's Current Sunday Sermon: “Are You Willing to Speak Up and Share, Publicly, Your Relationship with Jesus”, at our Website: https://awordfromthelord.org/listen/ DONATE TO AWFTL: https://mygiving.secure.force.com/GXDonateNow?id=a0Ui000000DglsqEAB
Jesus Followers Are Sinners Who Have a Savior Because “Christ Jesus came into the world to save sinners . . .”; Is Jesus Your Savior Too? MESSAGE SUMMARY: We are all sinners, but we now have a Savior – Jesus. As Paul tells us, in 1 Timothy 1:15-16, that the Gospel provides Salvation for all followers of Jesus, including the worst of sinners -- Paul: “The saying is trustworthy and deserving of full acceptance, that Christ Jesus came into the world to save sinners, of whom I am the foremost. But I received mercy for this reason, that in me, as the foremost, Jesus Christ might display his perfect patience as an example to those who were to believe in him for eternal life.". Also, Paul, in 1 Timothy 2:3b-6, further points out that God wants all of us to be saved by His Grace through Jesus if we only, as sinners like Paul, reach out to bring Jesus into our lives: “God our Savior, who desires all people to be saved and to come to the knowledge of the truth. For there is one God, and there is one mediator between God and men, the man Christ Jesus, who gave himself as a ransom for all, which is the testimony given at the proper time.”. It is only because of Jesus the Christ that we receive the healing that we need. “I am a sinner who now has a Savior – do you”? TODAY'S PRAYER: Abba Father, I open my clenched fists to surrender everything you have given to me. Reestablish my identity in you — not in my family, my work, my accomplishments, or what others think of me. Cleanse the things in me that are not conformed to your will. By faith I unite my will to yours so that the likeness of Jesus Christ may be formed in me. In his name, amen. Scazzero, Peter. Emotionally Healthy Spirituality Day by Day (p. 85). Zondervan. Kindle Edition. TODAY'S AFFIRMATION: Today, Because of who I am in Jesus Christ, I will not be driven by Loneliness. Rather, I will abide in the Lord's Presence. “I am the vine; you are the branches. If a man remains in Me and I in him, he will bear much fruit; apart from Me you can do nothing.” (John 15:5). SCRIPTURE REFERENCE (ESV): 1 Timothy 1:15-17; 1 Timothy 2:3b-6; 2 Timothy 1:8-12; Psalms 89a:1-13. A WORD FROM THE LORD WEBSITE: www.AWFTL.org. THIS SUNDAY'S AUDIO SERMON: You can listen to Archbishop Beach's Current Sunday Sermon: “Are You Willing to Speak Up and Share, Publicly, Your Relationship with Jesus?”, at our Website: https://awordfromthelord.org/listen/ DONATE TO AWFTL: https://mygiving.secure.force.com/GXDonateNow?id=a0Ui000000DglsqEAB
Many auto repair shop owners struggle with cash flow despite having decent sales and respectable margins.Why?Sometimes the answer isn't on the Income Statement.In this Weekly Blitz episode, I discuss why owner draws can become one of the most overlooked causes of cash flow problems inside an auto repair business.After reviewing a shop's financials, I discovered multiple family members were taking approximately $15,000 per week in draws from the company. The withdrawals were sitting on the Balance Sheet, making it easy to overlook their impact on operational performance and cash flow.In this episode you'll learn:Why owner draws deserve more visibilityThe difference between tax accounting and management accountingHow hidden withdrawals impact cash flowWhy businesses should determine what they can afford to distributeThe two solutions available when draws exceed profitabilityWhy numbers can hide even when they don't lieSponsored By Shop Marketing ProsShop Marketing Pros helps independent auto repair shops dominate their markets through SEO, website design, Google Ads, and digital marketing strategies built specifically for the automotive industry.Learn more at:https://shopmarketingpros.comNeed Help Understanding Your Numbers?Schedule a discovery session with AutoFix Auto Shop Coaching today.https://autoshopcoaching.comThe Weekly Blitz is brought to you by our friends over at Shop Marketing Pros. If you want to take your shop to the next level, you need great marketing. Shop Marketing Pros does top-tier marketing for top-tier shops.Click here to learn more about Top Tier Marketing by Shop Marketing Pros and schedule a demo: https://shopmarketingpros.com/chris/Check out their podcast here: https://autorepairmarketing.captivate.fm/If you would like to join their private Facebook Group, go here: https://www.facebook.com/groups/autorepairmarketingmastermindConnect with Chris:AutoFix-Auto Shop Coachingwww.autoshopcoaching.comwww.aftermarketradionetwork.com 940-400-1008Facebook: https://www.facebook.com/AutoFixAutoShopCoachingYouTube: https://bit.ly/3ClX0aeEmail Chris: chris@autofixsos.comThe Automotive Repair Podcast Network: https://automotiverepairpodcastnetwork.com/Remarkable Results Radio Podcast with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open DiscussionDiagnosing the Aftermarket A to Z with Matt Fanslow: From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life.The Auto Repair Marketing Podcast with Kim and Brian Walker: Marketing Experts Brian & Kim Walker Work with Shop Owners to Take it to the Next Level.The Weekly Blitz with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix - Auto Shop Coaching.Business by the Numbers with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest.Speak Up! Effective Communication with Craig O'Neill: Develop Interpersonal and Professional Communication Skills when Speaking to Audiences of Any Size.
God Sees Jesus Followers as “In Christ”: “There is neither Jew nor Greek, there is neither slave nor free, there is no male and female, for you are all one in Christ Jesus” MESSAGE SUMMARY: As Followers of Jesus, we are "In Christ" -- God looks at us and sees Jesus in us. Throughout the Epistles we find: "In Christ" or "In Him". In Galatians 3:14, Paul tells us that our faith in Jesus makes us “In Christ” and recipients of God's Covenant with Abraham: “so that in Christ Jesus the blessing of Abraham might come to the Gentiles, so that we might receive the promised Spirit through faith.". Also, Paul goes even further, in Galatians 3:25-28, to tell us that, through our faith in Jesus, we no longer need any kind of intermediary because we are “In Christ” and we have a personal relationship with God, the Creator of the Universe: “But now that faith has come, we are no longer under a guardian, for in Christ Jesus you are all sons of God, through faith. For as many of you as were baptized into Christ have put on Christ. There is neither Jew nor Greek, there is neither slave nor free, there is no male and female, for you are all one in Christ Jesus. But now that faith has come, we are no longer under a guardian.”. The benefit our position "In Christ", as Christians, is that when God looks at us, He sees Jesus, the Son; therefore, He then sees us as His sons and daughters. TODAY'S PRAYER: Keeping the Sabbath, Lord, will require a lot of changes in the way I am living life. Teach me, Lord, how to take the next step with this in a way that fits my unique personality and situation. Help me to trust you with all that will remain unfinished and to enjoy my humble place in your very large world. In Jesus' name, amen. Scazzero, Peter. Emotionally Healthy Spirituality Day by Day (p. 129). Zondervan. Kindle Edition. TODAY'S AFFIRMATION: Today, I affirm that because of what God has done for me in His Son, Jesus, I AM FORGIVEN. If we confess our sins, He is faithful and just and will forgive us our sins and purify us from all unrighteousness. 1 John 1:9 SCRIPTURE REFERENCE (ESV): Romans 3:21-26; Romans 6:5-11; Romans 6:22-23; Psalms 77a:1-10. A WORD FROM THE LORD WEBSITE: www.AWFTL.org. THIS SUNDAY'S AUDIO SERMON: You can listen to Archbishop Beach's Current Sunday Sermon: “Are You Willing to Speak Up and Share, Publicly, Your Relationship with Jesus?” at our Website: https://awordfromthelord.org/listen/ DONATE TO AWFTL: https://mygiving.secure.force.com/GXDonateNow?id=a0Ui000000DglsqEAB
Are You Willing to Speak Up and Share, Publicly, Your Relationship with Jesus? MESSAGE SUMMARY: Are You Willing to Speak Up and Share Publicly Your Relationship with Jesus? (Resurrection Anglican Church; Woodstock, GA) To what extent are you willing to share with others your relationship with Jesus? What price are you willing to pay, personally, so that others may know the good news of Jesus – the Gospel? What are you willing to go through to advance the Kingdom of God? In Ephesians 3:1-2, the Apostle Paul summarizes the price that he joyfully accepts to carry the news of the Gospel to the Nations: “For this reason I, Paul, a prisoner for Christ Jesus on behalf of you Gentile -- assuming that you have heard of the stewardship of God's grace that was given to me for you.". In Acts 26:19, Paul gives his public testimony, in his hearing before King Agrippa; and told the King and everyone in attendance that he, Paul, felt privileged to testify, to the Nations, about his conversion and his relationship with Jesus: “Therefore, O King Agrippa, I was not disobedient to the heavenly vision, but declared first to those in Damascus, then in Jerusalem and throughout all the region of Judea, and also to the Gentiles, that they should repent and turn to God, performing deeds in keeping with their repentance.". Paul was in prison facing a trial by the despotic Emperor of Rome, Nero. However, you may never have to go to prison or face death to communicate the Gospel; but you will face both physical and emotional discomfort as you become a visible follower of Jesus. While articulating the Gospel to others is important, the most effective way to communicate the Gospel is not by what you say but how you live – walk the talk and let others see Jesus in you. The world, the country, your friends, and your family have so many issues and hurts for which Jesus and His Gospel are the answer; but we keep this good news a secret by our unwillingness to live a visible life walking the talk of the Gospel and sharing the Gospel. Do you have the faith and courage and are you willing to share the Gospel? If you do, then pray for God's guidance to you for His will and role for you. TODAY'S PRAYER: Keeping the Sabbath, Lord, will require a lot of changes in the way I am living life. Teach me, Lord, how to take the next step with this in a way that fits my unique personality and situation. Help me to trust you with all that will remain unfinished and to enjoy my humble place in your very large world. In Jesus' name, amen. Scazzero, Peter. Emotionally Healthy Spirituality Day by Day (p. 129). Zondervan. Kindle Edition. TODAY'S AFFIRMATION: Today, I affirm that because of what God has done for me in His Son, Jesus, I AM FORGIVEN. If we confess our sins, He is faithful and just and will forgive us our sins and purify us from all unrighteousness. 1 John 1:9 SCRIPTURE REFERENCE (ESV): Ephesians 3:1-21; Acts 9:15; Acts 26:12-23; Psalms 124:1-8. A WORD FROM THE LORD WEBSITE: www.AWFTL.org. WEBSITE LINK TO DR. BEACH'S DAILY DEVOTIONAL – “God Sees Jesus Followers as “In Christ”: “There is neither Jew nor Greek, there is neither slave nor free, there is no male and female, for you are all one in Christ Jesus””: https://awordfromthelord.org/devotional/ DONATE TO AWFTL: https://mygiving.secure.force.com/GXDonateNow?id=a0Ui000000DglsqEAB
Mon Laferte and Francisca Valenzuela are both Chilean singer-songwriters using their platforms to draw attention to important issues while creating meaningful change. From Mon walking a red carpet in 2019 at the Latin Grammys, bare-breasted, with words calling out femicide, to Francisca’s founding of Ruidosafest, the all-Latina music festival and research platform, the two women are working hard to change the game. In today’s episode of Latino USA, we speak to both of them about feminism, their music, and how the ghosts of Chile’s musical past guide them to keep pushing for change. Latino USA is the longest-running news and culture radio program in the U.S., centering Latino stories and hosted by Pulitzer Prize-winning journalist Maria Hinojosa. Follow the show to get every episode. Want to support our independent journalism? Join Futuro+ for exclusive episodes, sneak peeks and behind-the-scenes chisme on Latino USA and all our podcasts. Follow us on TikTok and YouTube. Subscribe to our newsletter. See omnystudio.com/listener for privacy information.
In this Owaken Podcast episode, Lukis and Hella explore what it truly means to reclaim your personal power by leading from your inner wisdom rather than your unresolved wounds.If you'd like to try my favorite cacao, Ascend, here's a link to check it out:https://ascendmushrooms.co/products/mushroom-infused-ceremonial-cacao?variant=48292269293843In this episode they unpack how survival-based coping mechanisms such as emotional eating, pornography, gambling, social media addiction, and substance use can become attempts to avoid, numb, or regulate difficult emotions. The conversation highlights the importance of self-leadership and “self-parenting” as powerful tools for emotional regulation, healing, and lasting transformation.Key themes include recognizing and breaking unconscious patterns, overcoming people-pleasing and the fawn response, setting healthy boundaries, and choosing authenticity over fear-driven behavior. Lukis and Hella discuss building self-worth, developing self-trust through aligned action, navigating conflict with honesty, and teaching others how to treat you through the standards you set.The episode also explores the impact of unconscious consumption, including endless scrolling and digital distractions, and offers practical insights for living with greater intention, presence, and purpose.00:00 Reclaim Your Power00:40 Welcome and Intentions02:34 Wounds vs Wisdom03:30 Survival Mode Patterns05:44 Coping Mechanisms Loop08:59 Men Purpose Over Pleasure10:28 Self Leadership Parenting11:44 Fawn Response People Pleasing16:10 Authenticity vs Self Abandonment19:54 Boundaries and Worthiness23:13 Speak Up and Be Honest24:46 Ending Excuses With Friends26:06 Reframing People Pleasing27:08 Move Through Shame27:59 Friendship And Friction30:36 Wisdom Versus Wound31:20 Self Trust Signals36:34 Build Trust Daily37:25 Values And Integrity42:26 Focused Timeline Choice43:43 Attention And TikTok50:30 Self Defense Realignment53:08 Final Wise SelfFollow for more insights and inspiration:Follow Owaken:instagram.com/owakenbreathwork Follow Hella Omega:instagram.com/hellaomega Follow Lukis Mac:instagram.com/lukismac Learn more about Owaken Breathwork at:Owaken.com
Send us Fan MailI am your host, Neo Griot, and this is Rational Black Thought.This week's title comes from YG's “FTP,” and the message is simple: silence is no longer an option.Not when power lies openly.Not when democracy is treated like a technicality.Not when religion is used as cover for grift.Not when Black people are told to stay calm while the machinery of suppression keeps running.So this episode is not about calming down. It is about getting serious.We are past the point where cardboard signs and polite appeals are enough. Power does not retreat because we are morally correct. Power retreats when it is confronted, exposed, organized against, and made to pay a price.Silence will not save us.Respectability will not save us.Faith in broken institutions will not save us.Only disciplined struggle builds power. So, let's get to workIntro: Quote of the Week: James Baldwin Unmasking the News: Democracy Watch: The June Primaries Are a Crystal Ball for the Midterms Trump Acts Like a Spoiled Child: The Politics of Unreality Victor Marx: False Claims and the Grift of Sacred Credibility Good News: HBCU Founders, Tech Power, and the Future of Black Innovation Strategies for Black Power: How to Fight and Defeat the Trump Coalition Reflections and Call to Action:Closing/Outro: Sources:https://www.pbs.org/newshour/politics/a-rare-trump-setback-a-missing-congressman-and-spencer-pratt-6-takeaways-from-the-latest-midterm-primaries?https://www.theguardian.com/us-news/2026/jun/07/trump-walks-out-meet-the-press-nbc-interview?https://coloradosun.com/2026/05/31/littwin-victor-marx-kyle-clark-interview-wins-maga-votes/?https://tech.einnews.com/pr_news/916574345/historic-first-ever-hbcu-pitch-competition-comes-to-times-square-during-ny-tech-week?Power Concedes Nothing without a Demand...
Don't waste your life chasing pleasures, as this leads to injustice. Speak up for those who have no voice, administer justice for the poor and the needy.
Have you ever felt like your dreams are just out of reach, like you're doing all the right things but somehow still scattered, stretched thin, and unsure if it's working? What if the secret isn't doing more, but learning how to do what you already know? In this episode, Dr. Beth sits down with serial entrepreneur, media powerhouse, and dear mentor Deborrah “Deb” Drummond, a woman who has built seven businesses, mentored hundreds of women (and also “cool dudes”) around the world, and lives by the belief that your body is your "most important real estate." Deb opens up about saying yes when life pushes you forward, the difference between a "journey" and "the stretch," and why most people are unintentionally "popcorning" their efforts instead of building with purpose. She explains that while our dreams and our Mission might be exciting and “sexy “, the tedious steps that it takes to get there are often not sexy, and not as dramatic as one might think. From a surprise pregnancy in her twenties that launched her first business, to building Mission Accepted Media and the celebrated 262 movement for women entrepreneurs, Deb shares the wisdom of a life lived intentionally and the faith it takes to keep choosing your path. What You'll Learn in This Episode: Why "pick your hard" is the most freeing reframe for entrepreneurs and dreamers alike How to recognize when you're "popcorning" your efforts and how to build a real intentional plan instead The difference between what you do and who you do (and why people buy the second one) How small, consistent baby steps create exponential growth over time Why your body, your inputs, and your community matter as much as your strategy How to build a team and a life rooted in shared values, not just shared skills About Our Guest: Deb Drummond is the founder and visionary behind Mission Accepted Media, the Stand Up, Speak Up, Show Up Yes You women's summits, the Women's Channel, and the bestselling 262 book series spotlighting self-funding women entrepreneurs. A long-time coach, speaker, and media strategist, Deb helps women and the cool dudes in their corner become known not just for what they do, but for who they are. Connect with Deborrah Website: debdrummond.com Podcast: Mission Accepted Instagram: https://www.instagram.com/deborahldrummond If you've ever felt overwhelmed by all the "somedays" stacking up on your dream list, this conversation is your permission slip to begin imperfectly, intentionally, and one beautiful baby step at a time. Listen in, take a breath, and remember: you don't have to be perfect to be powerful. If this episode encourages you, share it with a friend who needs to hear it today, and join us at www.neverperfect.org for more conversations on growth, faith, and the courage to keep showing up. Learn more about your ad choices. Visit megaphone.fm/adchoices
Thanks to our partners Promotive, WickedFile, Maverick Shop Owners, and OverdryveYour technicians got more productive in 2025. Your labor rate went up. Your parts margins improved. So why is the average shop owner keeping almost exactly the same percentage of every dollar as they did the year before?The answer is hiding in your effective labor rate — and most shop owners haven't looked at it once.In this episode, Hunt Demarest breaks down the headline findings from Paar Melis & Associates' 2026 Auto Shop Benchmark Report — the largest study of its kind, built from more than 200 real shop locations across the country. From average repair order trends to technician productivity, overhead creep, benefits adoption, pay structure breakdowns, shop management software rankings, and the labor rate shame list nobody wants to be on, this is the financial state-of-the-industry episode you didn't know you needed. And it's only Part One.What You'll Learn(00:00) Intro — the 2026 Benchmark Report is live and how to get your free copy(03:16) Who made this report possible — methodology, participation, and what Paar Melis clients get that nobody else does(05:30) How to read benchmark numbers without misleading yourself — context, outliers, and the ARO trap(13:15) Sales are up 10-11% — but how much of that is real production vs. a labor rate increase you already gave yourself?(16:20) Productivity jumped from 47% to 55% — so why didn't net profit follow?(18:30) Effective labor rate: the silent margin killer hiding in plain sight in 2025(27:30) Benefits adoption hits an all-time high: 73% of shops now offer health insurance(29:30) Retirement plans, tool reimbursement, Trump Accounts, and the fringe benefits arms race(30:45) Four-day work weeks and non-cash comp — how shops are winning the talent war without raising base pay(34:30) Good management makes money, not good pay plans(36:30) 83% of shops are doing digital vehicle inspections — Hunt thought it would be closer to 100%(37:30) Shop management software rankings: Tekmetric at 56%, Mitchell likely on the way out, Shopware and Protractor tied for third(40:30) The labor rate shame list — 11% of shops haven't raised their rate in 18 months or moreIf you're ready to stop guessing where your numbers stand, start benchmarking against 200+ real shops across the country, and finally understand why doing more work doesn't always mean making more money — this episode is essential listening.Get the FREE 2026 Auto Shop Benchmark Report: https://hubs.ly/Q04j-grh0Thanks to our partner, PromotivePromotive has over 40 years of recruiting and automotive experience. If you need qualified technicians and service advisors and want to offload the heavy lifting, visit https://gopromotive.com/Thanks to our partner, WickedFileTurn chaos into clarity with WickedFile, the AI for auto repair shops. Transform invoices into insights, protect cash flow, and stop losing parts, cores, or credits to maximize your bottom line. visit https://info.wickedfile.com/Thanks to our partner, Maverick Shop OwnersYou're working on growing a more profitable shop - that's critical. That's exactly what the 24-video Blueprint course by Maverick Shop Owners addresses - customers, sales, profit, people, systems, and freedom. Get free access for our listeners only at https://maverickshopowners.com/blueprintThanks to our partner, OverdryveOverdryve is your AI-powered marketing operating system. It predicts slow weeks before they happen, automatically launches revenue-driving campaigns, tracks ROI down to the dollar, and optimizes performance in real time. Visit https://overdryvemarketing.com/Paar Melis and Associates – Accountants Specializing in Automotive RepairVisit us Online: www.paarmelis.comEmail Hunt: podcast@paarmelis.comText Paar Melis @ 301-307-5413Download a Copy of My Books Here:Beyond the Bays: A Financial Playbook for Auto Repair Shop OwnersWrenches to Write-OffsYour Perfect Shop The Automotive Repair Podcast Network: https://automotiverepairpodcastnetwork.com/Remarkable Results Radio Podcast with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open DiscussionDiagnosing the Aftermarket A to Z with Matt Fanslow: From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life.The Weekly Blitz with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix - Auto Shop Coaching.Speak Up! Effective Communication with Craig O'Neill: Develop Interpersonal and Professional Communication Skills when Speaking to Audiences of Any Size.Business by the Numbers with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest.The Auto Repair Marketing Podcast with Kim and Brian Walker: Marketing Experts Brian & Kim Walker Work with Shop Owners to Take it to the Next Level.
How often do you finally realize what you want to say hours, days, months, or even years after a misunderstanding or disagreement? Some people need time to process, but it's easy to think you've missed your chance once the moment has passed. Learning how to have hard conversations has changed my life more than almost anything else, and I've noticed a rule many of us follow without ever questioning it: after enough time passes, you're no longer allowed to bring something up. In this episode, I'm unpacking where that rule came from, who it benefits, and the rule I've replaced it with so more women can stop carrying unresolved hurt alone and start saying what they need to say. Here's what I cover:How so many of the rules we live by were just made up and never questionedWhat I call a “crockpot brain” and why some people need more time to respondTwo questions to help you decide if something still needs to be addressedThe steps to starting a hard conversation, no matter how much time has passedA conversation that allowed me to resolve my hurt after carrying it for four yearsJoin me LIVE for a free workshop on June 11 at 9am PT or June 24th at 1pm PT. Register for Speak Up here: sarafisk.coach/voiceFind Sara here:sarafisk.coachpages.sarafisk.coach/difficultconversationsinstagram.com/sarafiskcoachfacebook.com/SaraFiskCoachingtiktok.com/@sarafiskcoachyoutube.com/@sarafiskcoaching1333
Fan Mail: Tell Wendy how you're saying yes to yourself!Join Wendy for her dreamy Summer Solstice White Party on Saturday June 20, 2026 —an al fresco evening of delicious food, intention-setting, and celebration at the Phineas Wright House. Wear white, gather at the long table in the field, and toast to the season ahead. Save you seat here: phineaswrighthouse.com/the-shop/p/summer-solstice-white-partyIn this episode, Wendy sits down with Lynn Harris, founder of Gold Comedy and an industry veteran who's spent her career at the intersection of entertainment and social change. After 5 years of eldercare and other demands, Lynn is saying yes to herself again by setting boundaries, scheduling creative projects, and pursuing her own work.They explore:How comedy works as a delivery system for challenging conversations and cultural shiftWhy the specificity of storytelling creates unexpected connection across differenceWhat it means to set boundaries and reclaim your creative life after burnoutLynn talks about the social contract of comedy and when you attend a show, you're required to listen to someone, even if they don't look like you or share your background. That simple act normalizes different perspectives and creates the possibility for cultural change. She's built Gold Comedy to help women and underrepresented voices succeed in comedy and entertainment, because the industry hasn't evolved enough since the 90s. Her insight is clear: it's not that women need to speak up more. It's that people need to listen.Connect with Lynn:GoldComedy.comDiscount Code Coming Soon!Youtube.com/GoldComedyInstagram: instagram.com/goldcomedyReferenced in this Episode:Boundary Boss by Terri Cole: amazon.com/dp/1683647688?tag=syty-20A Course in Miracles Links:amazon.com/Course-Miracles-Combined-Quality/dp/1883360242?tag=syty-20marianne.com/acim/apps.apple.com/us/app/acim-remind/id737568020________________________________________________________________________________________Connect with Wendy:LinkedinInstagram: @wendy.harropFacebook: Phineas Wright HouseWebsite: Phineas Wright House PWH Farm StaysPWH Curated Experience and TravelInterested in being a guest on the show? Send your pitch to podcast@phineaswrighthouse.comPodcast Production By Shannon Warner of Resonant Collective Want to start your own podcast? Let's chat!If this episode resonated, follow Say YES to Yourself! and leave a 5-star review. It helps more women in midlife discover the tools, stories, and community that make saying YES not only possible, but powerful.
Thanks to our Partners, Pico Technology, and AutelWatch Full Video EpisodeIn this episode, Matt Fanslow continues the conversation around game theory and economics in the automotive repair industry, focusing on one of the biggest invisible forces affecting customer trust: information asymmetry.Auto repair is a credence good service, meaning most customers cannot fully judge the quality of the work before, during, or even after the repair. A grinding brake noise may disappear after a $200 backyard brake job or a $500 professional repair, but the customer may not be able to tell whether the work was safe, complete, or performed to a professional standard. That gap between what the shop knows and what the customer can reasonably know creates distrust by default.Matt connects this to economist George Akerlof's “Market for Lemons,” originally applied to the used-car market, and explains how the same logic applies directly to auto repair. When customers cannot reliably distinguish quality from poor work, lower-quality providers can drag down trust in the entire market.The episode then turns toward solutions: better documentation, digital vehicle inspections, before-and-after photos or videos, service information references, and clearer explanations that help narrow the information gap without trying to turn every customer into a technician. The goal is not to overwhelm customers with technical data. The goal is to give them enough context to understand what was found, why it matters, and why the repair has value.Matt also discusses how YouTube, forums, and large language models can complicate trust by giving customers information that may be incomplete, misunderstood, or flat-out wrong. Shops now have to compete not just with other shops, but with customer fear, confirmation bias, and online explanations that may reinforce distrust.Key TopicsInformation asymmetry in automotive repairAuto repair as a credence good serviceWhy customers often distrust repair recommendationsGeorge Akerlof and “The Market for Lemons”How poor-quality providers affect trust in good shopsThe role of digital vehicle inspectionsBefore-and-after documentation as trust-buildingUsing service information to demonstrate valueThe impact of YouTube, forums, and AI tools on customer expectationsWhy economic and game theory language matters in shop managementEpisode HighlightsMatt explains that customers often cannot tell the difference between a good repair and a poor repair if the obvious symptom goes away. That makes trust harder to earn and easier to lose.He uses the brake job example to show how two repairs can appear identical to a customer even when one is much safer, more complete, and more professional than the other.The “Market for Lemons” idea is used to explain how low-quality or deceptive providers can create distrust that affects the entire profession.The episode stresses that documentation is not just paperwork. Photos, videos, voltage readings, service information, and before-and-after evidence are part of how shops demonstrate value.Matt argues that shops need to use economic and game theory terms because many of the answers to shop problems already exist in those fields. Without the right language, it becomes harder to find or explain the solution.Notable Quote“We're insulating ourselves from a market for lemons.”Practical Takeaways for ShopsUse digital vehicle inspections to show customers what is good, what is bad, and why it matters.Do not assume the customer understands the significance of a test result. Explain the before and after in plain terms.Show comparisons when possible: good versus bad, before versus after, failed versus repaired.Reference manufacturer service information when it helps explain why the job requires certain steps.Recognize that customers may arrive with fear, skepticism, or bad information before you ever speak to them.Trust is not built only by being honest. It is built by making honest work visible and understandable.Thanks to our Partner, Pico TechnologyAre you chasing elusive automotive problems? Pico Technology empowers you to see what's really happening. Their PicoScope oscilloscopes transform your diagnostic capabilities. Visit PicoAuto.comThanks to our Partner, AutelFrom drivability diagnostics and TPMS service to ADAS and advanced safety systems, Autel helps technicians follow OEM procedures and repair with confidence. Learn more at Autel.comContact InformationEmail Matt: mattfanslowpodcast@gmail.comDiagnosing the Aftermarket A - Z YouTube ChannelThe Automotive Repair Podcast Network: https://automotiverepairpodcastnetwork.com/Remarkable Results Radio Podcast with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open Discussion. https://remarkableresults.biz/Business by the Numbers with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest. https://huntdemarest.captivate.fm/The Auto Repair Marketing Podcast with Kim and Brian Walker: Marketing Experts Brian & Kim Walker Work with Shop Owners to Take it to the Next Level. https://autorepairmarketing.captivate.fm/The Weekly Blitz with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix - Auto Shop Coaching. https://chriscotton.captivate.fm/Speak Up! Effective Communication with Craig O'Neill: Develop Interpersonal and Professional Communication Skills when Speaking to Audiences of Any Size. https://craigoneill.captivate.fm/
Thanks to our Partners, Shop Boss and AppFueledSome shops sponsor a Little League team and call it community involvement. Others build their entire business around serving people.Patrick Weidman and Jean Bradley have spent decades creating a culture where giving back is simply part of how they do business. From Ladies' Night educational events and teen driver workshops to supporting local food pantries, cancer research, and holiday giving programs, their commitment to the community has become one of the biggest drivers of trust, loyalty, and long-term growth.What started with lessons learned from Uncle Pat and a mother who dedicated her life to helping others has grown into a thriving multi-location operation that continues to put people first. Patrick and Jean share how they choose community events, what they've learned from successes and failures, how they get their team involved, and why educating customers is one of the most powerful things a shop can do.If you're looking for practical ideas to strengthen your community presence while building a business people genuinely love, this conversation is full of inspiration and actionable takeaways. Hit play and discover how doing the right thing can become one of your shop's greatest competitive advantages.Show Notes with TimestampsIntroduction and Guest Welcome (00:00:10) Host Kim Walker introduces the episode and her guests, Jean Bradley and Patrick Weidman, owners of multiple auto repair shops.Sponsor Messages (00:00:53) A brief interlude for messages from the podcast sponsors, Shop Boss and App Fueled, highlighting their services for auto shops.The Family Business Story (00:01:25) Discussion about the family's history in the auto repair business, starting with their Uncle Pat and involving six siblings.Choosing Community Events (00:07:32) Jean and Patrick explain how their mother's community involvement inspired them to support causes like cancer research and local food pantries.The Origins of Ladies Night (00:11:09) Patrick and Jean discuss why they started their popular Ladies Night event over 15 years ago to educate and empower women.Lessons from Uncle Pat (00:14:28) Patrick shares the core business philosophy learned from his Uncle Pat: the Golden Rule of treating everyone with respect.The First Event and Post-Mortems (00:21:23) The guests recall their first Ladies Night and emphasize the importance of conducting a "post-mortem" after every event to improve.Getting Team Buy-In (00:25:19) Patrick explains how their strong company culture makes it easy to get team members to volunteer and participate in after-hours events.Marketing a Successful Event (00:26:37) Jean details the marketing strategy for their Ladies Night, which resulted in a full registration and a waiting list.Empowering Customers Through Education (00:31:59) The discussion focuses on how offering a "behind the scenes" look and empowering customers with knowledge builds trust and attracts clients.Collaboration Between Shop Locations (00:34:56) Patrick explains how their different shop locations collaborate and cross-promote for events, especially the two that are located close together.Favorite and Most Successful Events (00:35:59) Patrick and Jean share their favorite events, including Ladies Night, Boy Scout events, and supporting the local food pantry.Least Favorite or Challenging Events (00:41:08) The guests discuss their least successful events, particularly those involving uninterested teenagers at a local driving school.What's Next for the Shops (00:45:18) Patrick and Jean talk about their future plans, including expanding to a fourth location and continuing their educational video content.How to Find the Shops (00:48:12) Jean provides the names and locations of their shops and mentions their active presence on social media and their websites.How To Get In TouchJoin The Auto Repair Marketing Mastermind Group on FacebookMeet The ProsFollow SMP on FacebookFollow SMP on InstagramGet The Ultimate Guide to Auto Repair Shop Marketing BookEmail Us Podcast Questions or Topics Lagniappe (Books, Links, Other Podcasts, etc)Their StoryAdvanced European RepairGrove StreetShovel Town AutoTheir Community InvolvementThanks to our Partners, Shop Boss and AppFueledThis episode is sponsored by Shop Boss. You know, other shop management software makes you work, but Shop Boss works for you.AppFueled at appfueled.com. “Are you ready to convert clients to members? AppFueled™ specializes in creating custom apps tailored specifically for auto repair businesses. Build your first app like a pro.”The Automotive Repair Podcast Network: https://automotiverepairpodcastnetwork.com/Remarkable Results Radio Podcast with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open Discussion. https://remarkableresults.biz/Diagnosing the Aftermarket A to Z with Matt Fanslow: From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life. https://mattfanslow.captivate.fm/Business by the Numbers with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest. https://huntdemarest.captivate.fm/The Auto Repair Marketing Podcast with Kim and Brian Walker: Marketing Experts Brian & Kim Walker Work with Shop Owners to Take it to the Next Level. https://autorepairmarketing.captivate.fm/The Weekly Blitz with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix - Auto Shop Coaching. https://chriscotton.captivate.fm/Speak Up! Effective Communication with Craig O'Neill: Develop Interpersonal and Professional Communication Skills when Speaking to Audiences of Any Size. https://craigoneill.captivate.fm/
In this week's episode, we discuss the mental health needs of people with complex communication support needs (CCN). We speak with Nerida Kho, speech pathologist, and Connor Bryant, counsellor, both from CEQ about what they have learned while supporting the unmet mental health needs of people with CCN. They speak about the challenges of adapting complex concepts, like emotions into multimodal communication systems, and the benefits and outcomes reported by the participants. Speech Pathology Australia acknowledges the Traditional Custodians of lands, seas and waters throughout Australia, and offers our respect to Elders, across all times and places. The Speak Up podcast recognises the central role of yarning and oral storytelling in Aboriginal and Torres Strait Islander culture, how this translates to knowledge translation, and that colonisation has interrupted these practices of Language and knowledge sharing. The Speak Up podcast acknowledges the need for truth-telling and deep listening, the central role that Language plays in connecting Aboriginal and Torres Strait Islander People with Culture, Country, and Community, and the interwoven nature of health, and social and emotional wellbeing. We recognise that the Traditional Owners of the Lands across Australia have been here since time immemorial, and that their sovereignty over this land, was never ceded. Free access to transcripts, as well as a full list of resources and references for this podcast, is available via the SPA Learning Hub (https://learninghub.speechpathologyaustralia.org.au/). You will need to sign in or create an account. For more information, please see our Bio, or for further enquiries, email speakuppodcast@speechpathologyaustralia.org.au Disclaimer: © (2026) The Speech Pathology Association of Australia Limited. All rights reserved. Important Notice, Please read: The views expressed in this presentation and reproduced in these materials are not necessarily the views of, or endorsed by, The Speech Pathology Association of Australia Limited (“the Association”). The Association makes no warranty or representation in relation to the content, currency or accuracy of any of the materials comprised in this recording. The Association expressly disclaims any and all liability (including liability for negligence) in respect of use of these materials and the information contained within them. The Association recommends you seek independent professional advice prior to making any decision involving matters outlined in this recording including in any of the materials referred to or otherwise incorporated into this recording. Except as otherwise stated, copyright and all other intellectual property rights comprised in the presentation and these materials, remain the exclusive property of the Association. Except with the Association's prior written approval you must not, in whole or part, reproduce, modify, adapt, distribute, publish or electronically communicate (including by online means) this recording or any of these materials.
Thanks to our Partners, NAPA Auto Care and NAPA TRACS Watch Full Video Episode Carm Capriotto sits down with Todd Fortier, retiring automotive professor and program coordinator from Illinois Central College, to discuss a lesson learned over three decades in education: anyone can teach, but becoming a true educator requires purpose, empathy, and continuous growth. Todd shares how his passion for education was sparked by helping students experience those breakthrough "lightbulb moments" and why the ultimate goal of teaching is not simply delivering information, but ensuring meaningful knowledge transfer. As he prepares for retirement, Todd reflects on the challenges facing automotive education and his mission to help develop the next generation of industry instructors. What You'll Learn Why technical expertise alone doesn't make someone an effective instructorHow educators can improve knowledge transfer and student engagementTodd's "Three C's" framework: Concern, Cause, and CorrectionWhy connection, empathy, and vulnerability are critical teaching toolsHow to identify the root causes behind student disengagementThe importance of recognizing the personal challenges students bring into the classroomWhy many students leave training programs early and how educators can help retain themHow trainers and mentors can evolve into true educatorsThe soft skills needed to successfully connect with today's students and technicians The best educators do more than share information, they build relationships. Todd Fortier's career demonstrates that teaching is most effective when instructors combine technical knowledge with empathy, curiosity, and genuine human connection. As the automotive industry works to address technician shortages and workforce development challenges, creating better educators may be one of the most important investments the industry can make. Todd Fortier, Professor/Program Coordinator, Illinois Central College, ToddFortier@techtoteacher.com Learn more about NAPA Auto Care and the benefits of being part of the NAPA family by visiting https://www.napaonline.com/en/auto-care NAPA TRACS will move your shop into the SMS fast lane with onsite training and six days a week of support and local representation. Find NAPA TRACS on the Web at http://napatracs.com/ Connect with the Podcast: Visit the Website:https://remarkableresults.biz/Subscribe on YouTube:https://www.youtube.com/carmcapriottoFollow on Facebook:https://www.facebook.com/RemarkableResultsRadioPodcast/Follow on LinkedIn:https://www.linkedin.com/in/carmcapriotto/Follow on Instagram:https://www.instagram.com/remarkableresultsradiopodcast/Join Our Virtual Toastmasters Club:https://remarkableresults.biz/toastmastersJoin Our Private Facebook Community:https://www.facebook.com/groups/1734687266778976Join our Insider List:https://remarkableresults.biz/insiderAll books mentioned on our podcasts:https://remarkableresults.biz/booksOur Classroom page for personal or team learning:https://remarkableresults.biz/classroomSpecial episode collections:https://remarkableresults.biz/collectionsBuy Me a Coffee:https://www.buymeacoffee.com/carm The Automotive Repair Podcast Network: https://automotiverepairpodcastnetwork.com/ Remarkable Results Radio Podcastwith Carm Capriotto:Facilitating Wisdom Through Story Telling and Open Discussion.https://remarkableresults.biz/Diagnosing the Aftermarket A to Z:From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life.https://mattfanslow.captivate.fm/Business by the Numbers: Understand the Numbers of Your Business with CPA Hunt Demarest.https://huntdemarest.captivate.fm/The Auto Repair Marketing Podcast: Marketing Experts Brian & Kim Walker Work with Shop Owners to Take it to the Next Level.https://autorepairmarketing.captivate.fm/The Weekly Blitz: Weekly Inspiration with Business Coach Chris Cotton from AutoFix - Auto Shop Coaching.https://chriscotton.captivate.fm/Speak Up! Effective Communication: Develop Interpersonal and Professional Communication Skills with Craig O'Neill.https://craigoneill.captivate.fm
Send us Fan Mail“How can I advocate for my kid when everything seems to be against me?” “How do adverse childhood experiences (ACEs) affect kids, and how can we help them recover?” — Advocacy is tough and often feels like an uphill battle. Whether you're raising a child who has experienced foster care, a child with developmental challenges, or a child recovering from trauma, advocacy is crucial to ensuring that they receive the support and opportunities they need. It's also difficult. That's why today, Kayla Richerson speaks with Paula Yost, an attorney, advocate, counselor, and both a biological and adoptive mother. Paula shares her experience advocating for her own kids, explains how advocating can completely change the outlook of a child's life, and encourages us to speak up, even when it's hard. Paula reminds us that a single supportive, caring, and loving adult can completely change a child's life. If you're struggling to advocate for your child, receive the care you need, or build a support system, Paula's practical advice and uplifting story is sure to help you get on the path to success.
Gustavo Razzetti once sat next to a woman at a corporate conference, judging the regional VP presenting on stage until she revealed that was her husband. Instead of backpedaling he apologised, then stood by every word. That instinct of owning the mess without pretending he didn't mean it is the backbone of his work.He has spent decades inside corporate and agency life watching great ideas die because of terrible culture. He now works with teams on what he calls conversational debt: the gap between what people nod through in meetings and what they actually act on. His research found that when people are asked why others don't speak up, the answer is fear, but when asked why they themselves don't, the answer becomes pointlessness: a learned belief that nothing will change anyway.Gustavo refuses to live that way. He fires clients before the work even starts if the fit is wrong. His rule is that he'd rather lose his job over one conversation than avoid a hundred — and he did.We talked about the power dynamics that shape what is considered professionalism, the most dangerous type of silence in organisations and why we should all drop the invisible contract nobody handed us and stop waiting for permission to speak.Links to learn more about Gustavo Razzetti:Forward Talk (Gustavo's new book)WebsiteSubstackWorkshopsAny thoughts? Share them with us!Support the show✨✨✨If you miss the "workshops work" podcast, join us on Substack, where Myriam builds a Podcast Club with monthly gatherings around old episodes: https://myriamhadnes.substack.com/
Innovation comes in many areas, and compliance professionals need to not only be ready for it but also embrace it. Join Tom Fox, the Voice of Compliance, as he visits with top innovative minds, thinkers, and creators in the award-winning Innovation in Compliance podcast. In this episode, host Tom visits with Tim Morss, CEO at SpeakUp, about the evolution of speak-up systems from the employee perspective. Morss describes his background in compliance technology and SpeakUp's global footprint, emphasizing that employee expectations favor frictionless, mobile-first, intuitive reporting with transparency and feedback over 800-number hotlines and complex forms. He notes common program gaps: hard-to-find reporting channels, poor mobile experiences, overreliance on telephony (especially problematic for non-English speakers), insufficient guidance on what to report, and weak trust due to lack of follow-up and perceived inaction. They consider generational preferences, privacy-aware deployment, such as QR code placement, and AI use cases such as multilingual voice intake for illiterate supply-chain workers, while cautioning against unsafe AI practices and autonomous decision-making. Morss highlights investigative management as a major opportunity beyond basic case repositories and forecasts greater AI-driven integration with in-house systems amid geopolitical and regulatory divergence. Key highlights: Employee Expectations Shift Common SpeakUp Mistakes Trust and Anti-Retaliation Gen Z Reporting Channels AI Voice for Workers One Practical CCO Tip Resources: Connect with Tim Morss on LinkedIn SpeakUp Innovation in Compliance was recently honored as the Number 4 podcast in Risk Management by 1,000,000 Podcasts
The small community of Ashippun in Dodge County is using farmland preservation tools to keep consistency as a part of land transition. Robert Guenther, dairy farmer and member of the Town of Ashippun Planning Commission says the community is facing increasing growth pressures, including recent applications for a private golf course and a solar energy farm. Ashippun's growth is largely driven by its location directly north of the rapidly growing village of Oconomowoc. Geunther says the community is learning just how expensive that growth can be. He says local studies have shown that every dollar collected in taxes on farmland costs the town about 75 cents in services, whereas every dollar collected from development land costs about $1.25 in municipal expenses. Ashippun currently operates under A1 and A2 zoning. A1 is prime farmland with highly restrictive rules, while A2 is less restrictive and includes over 70 different conditional use opportunities. Because the town of Ashippun is under Dodge County zoning, the local planning commission can only make recommendations while the county holds final approval power. A major point of contention regarding the incoming private golf course is its location directly across the street from a 400-cow dairy farm, which local leaders view as a conflicting land use. A conditional use permit for a proposed solar operation on A1 prime farmland was rejected by Dodge County after unanimous denial recommendations from both the Ashippun planning commission and the town board. Local leaders note that farmland preservation zoning is simply a different zoning district that controls land use. It is often confused with a 15-year state farmland preservation agreement, which is much more restrictive on landowner rights. We've got a hot, sticky week ahead with some measurable rain. Stu Muck spells out what to plan for. Weather did not deter the crowd from showing up Friday in Chippewa County for President Donald Trump and U.S. Ag Secretary, Brooke Rollins. Mid-West Farm Report's Bob Bosold was there. A round table was arranged so the president could hear directly from farmers on the issues they believe matter. One farmer that testified was Steve Rooney, owner/operator of Rooney Grain. He says the situation agriculture finds itself with monopolies is untenable. Rooney implored the president to look at ways to invest in producing things like fertilizer, seed and ag chem in more than one company. Multiple farms hosted throngs of visitors for June Dairy events over the weekend. That included Jody Miller from Miller Time Farms in Avoca. She talks with Pam Jahnke about why that kind of face-to-face interaction with consumers is so meaningful and important. Miller sits on the Dairy Farmers of Wisconsin board. She's also one of the persona that's been amplified through the "Born to Dairy" campaign. Miller is a "Barnyard Beautifier" who enjoys featuring flowers everywhere around her farmstead. She says portraying the proper visual message to consumers is important to her. Miller notes that a clean, well-kept farmstead lets consumers know that farmers care about their land, water and animals. Paid for by Dairy Farmers of Wisconsin.See omnystudio.com/listener for privacy information.
Do you find yourself replaying conversations in your head, wishing you could just speak up about what you need… but the moment you think about saying something, your stomach drops? Maybe you've convinced yourself that you're "bad at communication." But what if the real issue isn't communication at all? In this episode, I'm sharing why so many women stay silent in their marriages—not because they don't know what to say, but because their nervous system learned long ago that speaking up wasn't safe. You'll discover why people-pleasing, over-explaining, staying quiet, and handling everything yourself aren't personality traits—they're survival patterns. And more importantly, you'll learn how to begin breaking them. Imagine being able to express your needs without spiraling into guilt. Imagine feeling supported, seen, and deeply connected in your marriage instead of carrying everything alone. In this episode, you'll learn: ✔️ Why staying quiet has nothing to do with communication skills and everything to do with nervous system conditioning ✔️ The hidden reason resentment grows when you don't speak honestly ✔️ How the "Good Girl" conditioning keeps you trapped in over-functioning and people-pleasing ✔️ Why your partner's discomfort does NOT mean you've done something wrong ✔️ The simple mindset shift that helps you stop abandoning yourself during conflict If you've ever felt guilty for having needs, struggled to ask for support, or worried that speaking up will create conflict, this episode is for you. Find Me Here ✨ FREE Live Relationship Masterclass: https://momlifemastery.as.me/relationship-masterclass ✨ Join Free the Good Girl Collective: https://the-breathwork-collective.circle.so/checkout/supported-woman-membership ✨ Grab the Relationship Repair Guide: https://breathworkcollective.myflodesk.com/repair-guide-for-women
Want to know one of the fastest ways to determine if an auto repair shop is struggling?Look at the parking lot.If the same vehicles are sitting in the same spots for two weeks or longer, there is a good chance the shop has serious operational problems hiding beneath the surface.In this Weekly Blitz episode, I share one of the biggest warning signs I learned from my own experience as an absentee owner. The unfinished cars weren't the problem—they were the symptom of deeper issues involving leadership, workflow, communication, estimating, approvals, and accountability.We'll discuss:Why unfinished vehicles are trapped revenueHow stagnant parking lots signal operational bottlenecksThe hidden costs of delayed repairsWhy movement matters more than volumeQuestions every shop owner should ask about aging vehiclesHow high-performing shops manage workflow differentlyIf your lot looks more like vehicle storage than an active repair facility, this episode is for you.Sponsored By Shop Marketing ProsNeed more of the right customers finding your shop online?Shop Marketing Pros helps independent auto repair shops dominate local search results through automotive-specific websites, SEO, digital advertising, and proven marketing systems.Learn more at:https://shopmarketingpros.comReady to Improve Shop Performance?Visit AutoFix Auto Shop Coaching and schedule a discovery call today.https://autoSHOPCOACHING.comThe Weekly Blitz is brought to you by our friends over at Shop Marketing Pros. If you want to take your shop to the next level, you need great marketing. Shop Marketing Pros does top-tier marketing for top-tier shops.Click here to learn more about Top Tier Marketing by Shop Marketing Pros and schedule a demo: https://shopmarketingpros.com/chris/Check out their podcast here: https://autorepairmarketing.captivate.fm/If you would like to join their private Facebook Group, go here: https://www.facebook.com/groups/autorepairmarketingmastermindConnect with Chris:AutoFix-Auto Shop Coachingwww.autoshopcoaching.comwww.aftermarketradionetwork.com 940-400-1008Facebook: https://www.facebook.com/AutoFixAutoShopCoachingYouTube: https://bit.ly/3ClX0aeEmail Chris: chris@autofixsos.comThe Automotive Repair Podcast Network: https://automotiverepairpodcastnetwork.com/Remarkable Results Radio Podcast with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open DiscussionDiagnosing the Aftermarket A to Z with Matt Fanslow: From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life.The Auto Repair Marketing Podcast with Kim and Brian Walker: Marketing Experts Brian & Kim Walker Work with Shop Owners to Take it to the Next Level.The Weekly Blitz with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix - Auto Shop Coaching.Business by the Numbers with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest.Speak Up! Effective Communication with Craig O'Neill: Develop Interpersonal and Professional Communication Skills when Speaking to Audiences of Any Size.
Thanks to our partners Promotive, WickedFile, Maverick Shop Owners, and OverdryveWhat if the government — and a few well-known billionaires — were offering to deposit cash directly into an account for your child or grandchild, no strings attached, starting July 4th? Would you sign up?In this solo episode, Hunt Demarest, CPA at Paar Melis & Associates, breaks down everything currently known about the newly announced Trump Accounts — officially called 530A plans — before they go live. Hunt cuts through the political noise to answer the only question that matters for shop owners and their families: is this worth your time, and how do you get your share of the free money on the table?From the $1,000 Treasury Department seed deposit for children born between 2025 and 2028, to the $250 Dell family contribution available in qualifying zip codes, to how self-employed shop owners can structure employer contributions for a legitimate tax deduction — Hunt walks through what we know, what's still uncertain, and how these accounts stack up against the 529 plans and Roth IRAs you're probably already using.Whether you're a shop owner with young kids, a grandparent looking for a smarter savings vehicle, or a business owner thinking about a new fringe benefit for your team — this episode is essential listening.What You'll Learn...(03:05) What a Trump Account actually is — and why the 530A plan isn't as new as it sounds(06:02) The $1,000 government seed deposit — who qualifies and why Hunt says everyone eligible should sign up immediately(09:07) Contribution limits, employer deductions, and the fringe benefit opportunity for your employees(10:14) Withdrawal rules — why the money is locked until the child turns 18, and what it can be spent on(11:15) Using a Trump Account to buy a first home or start a business — and the creative opportunities that creates(12:27) The Dell family's $250 zip code contribution — why Hunt says don't risk missing it, just sign up(17:14) Trump Accounts vs. 529 plans — the key differences that actually matter for your family(19:45) Trump Accounts vs. Roth IRAs — the side-by-side comparison for shop owners who pay their kids through the business(22:23) Hunt's honest take on what he's actually doing for his own kids — and why the employer deduction changes everythingIf you're ready to stop letting politics get in the way of free money, understand exactly how these new accounts fit alongside the strategies you're already running, and find out whether July 4th is a deadline you actually need to worry about — this episode is essential listening.Thanks to our partner, PromotivePromotive has over 40 years of recruiting and automotive experience. If you need qualified technicians and service advisors and want to offload the heavy lifting, visit https://gopromotive.com/Thanks to our partner, WickedFileTurn chaos into clarity with WickedFile, the AI for auto repair shops. Transform invoices into insights, protect cash flow, and stop losing parts, cores, or credits to maximize your bottom line. visit https://info.wickedfile.com/Thanks to our partner, Maverick Shop OwnersYou're working on growing a more profitable shop - that's critical. That's exactly what the 24-video Blueprint course by Maverick Shop Owners addresses - customers, sales, profit, people, systems, and freedom. Get free access for our listeners only at https://maverickshopowners.com/blueprintThanks to our partner, OverdryveOverdryve is your AI-powered marketing operating system. It predicts slow weeks before they happen, automatically launches revenue-driving campaigns, tracks ROI down to the dollar, and optimizes performance in real time. Visit https://overdryvemarketing.com/Paar Melis and Associates – Accountants Specializing in Automotive RepairVisit us Online: www.paarmelis.comEmail Hunt: podcast@paarmelis.comText Paar Melis @ 301-307-5413Download a Copy of My Books Here:Beyond the Bays: A Financial Playbook for Auto Repair Shop OwnersWrenches to Write-OffsYour Perfect Shop The Automotive Repair Podcast Network: https://automotiverepairpodcastnetwork.com/Remarkable Results Radio Podcast with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open DiscussionDiagnosing the Aftermarket A to Z with Matt Fanslow: From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life.The Weekly Blitz with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix - Auto Shop Coaching.Speak Up! Effective Communication with Craig O'Neill: Develop Interpersonal and Professional Communication Skills when Speaking to Audiences of Any Size.Business by the Numbers with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest.The Auto Repair Marketing Podcast with Kim and Brian Walker: Marketing Experts Brian & Kim Walker Work with Shop Owners to Take it to the Next Level.
Leafstar, GIRL, get UP. Speak UP! If not at the gathering then at least after! Please!Sign Here!: Tell Dark Horse leadership to voluntarily recognize its union!Learn More Here!: Dark Horse Workers UnitedBook: Super Edition: SkyClan's DestinySupport us on Ko-fi! WCWITCast Ko-fiFollow us on BlueSky! WCWITCastFollow us on Instagram! WCWITCastWhat We Are Reading (Not Sponsored):Coming Back by Jessi ZabarskyCat Fact Sources:Three Black Cats, 1955 | Art Canada InstituteMaud Lewis - WikipediaBiography - Maud LewisMaud LewisBiography - Maud LewisCats and Animals – Maud LewisMusic:Happy Boy End Theme Kevin MacLeod (incompetech.com)Licensed under Creative Commons: By Attribution 4.0https://creativecommons.org/licenses/by/4.0/This transformative podcast work constitutes a fair-use of any copyrighted material as provided for in section 107 of the US copyright law. Warrior Cats: What is That? is not endorsed or supported by Harper Collins and/or Working Partners. All views are our own.
Have you ever walked away from a conversation thinking, "I wish I had said something"? Whether it's a condescending remark, an inappropriate comment, or a socially awkward moment that catches you off guard, knowing what to say in the moment can feel impossible. In this episode, I share practical, powerful responses you can use to navigate uncomfortable conversations with confidence, without becoming defensive, escalating the situation, or shrinking yourself. You'll learn simple phrases that help you maintain your authority, set boundaries, and protect your peace when someone says something that leaves you speechless. Because confidence isn't about having the perfect comeback. It's about knowing how to respond in a way that reflects who you are. Key Takeaways How to respond when someone says something condescending Simple phrases to handle inappropriate or uncomfortable comments What to say when you're interrupted or talked over How to set boundaries without sounding rude Why pauses can be more powerful than comebacks The communication skill that helps you stay calm under pressure Memorable Quote "The goal isn't to win the moment. It's to protect your peace, your authority, and your presence." Challenge for the Week Choose one response from this episode and practice it until it becomes second nature. Confidence grows when preparation meets opportunity. Favor If you enjoy this podcast, please leave a review on Amazon or wherever you listen. Your reviews help more people find the show and start communicating with greater confidence and ease. Some resources for you: Get 3 Strategies to Speak Up in Meetings here. Project more confidence and credibility with my free tips: 9 Words to Avoid & What to Say Instead: Words to Avoid | Karen Laos My book “Trust Your Own Voice”: https://karenlaos.com/book/ Connect with me: Website: https://www.karenlaos.com/ Instagram: https://www.instagram.com/karenlaosofficial Episodes also available on YouTube: https://www.youtube.com/channel/UCEwQoTGdJX5eME0ccBKiKng/videos About me: Many years ago I found myself tongue-tied in a boardroom, my colleagues and executives staring at me. My stomach in my throat, I was unable to get the words out (in spite of being in a senior leadership role). Then, I heard my boss shut down the meeting. My heart sank. I was mortified. She pulled me aside and said, "You didn't trust your gut. You could've tabled the meeting like I did." Why didn't that option occur to me in the moment? Why did I feel like I needed permission? That was the day I set out to change. I began a journey of personal growth to discover the root of the problem. Once I did, I wanted every woman to experience that same freedom. I'm now on a mission to silence self-doubt in 10 million women in 10 years by giving them simple strategies to speak up and ask for what they want in the boardroom and beyond, resulting in more clients, job promotions, and negotiation wins. Karen Laos, Communication Expert and Confidence Cultivator, leverages 25 years in the boardroom and speaking on the world's most coveted stages such as Google and NASA to transform missed opportunities into wins. She is fiercely committed to her mission of eradicating self-doubt in 10 million women by giving them practical strategies to ask for what they want in the boardroom and beyond. She guides corporations and individuals with her tested communication model to generate consistent results through her Powerful Presence Keynote: How to Be an Influential Communicator. Get my free tips: 9 Words to Avoid & What to Say Instead: Words to Avoid | Karen Laos Connect with me:Website: https://www.karenlaos.com/Instagram: https://www.instagram.com/karenlaosofficial Facebook: Ignite Your Confidence with Karen Laos: https://www.facebook.com/groups/karenlaosconsultingLinkedIn: https://www.linkedin.com/in/karenlaos/Episodes also available on YouTube:https://www.youtube.com/channel/UCEwQoTGdJX5eME0ccBKiKng/videosMy book “Trust Your Own Voice”: https://karenlaos.com/book/
Thanks to our Partners, Pico Technology, and AutelWatch Full Video EpisodeIn this episode, Matt starts on the golf course and ends up right back in the service bay, because apparently, even a decent round of golf can turn into a cognitive psychology lesson.After shooting a personally strong nine-hole score, Matt catches himself doing what many technical and mechanical specialists do every day: ignoring the accomplishment and obsessing over the shots, tests, tools, or decisions that could have been better. That leads into a discussion of discounting the positive, upward counterfactual thinking, hindsight bias, expert bias, and the curse of knowledge.The point is not to stop improving. The point is to stop rewriting reality after the fact. A two-hour intermittent short diagnosis may feel “obvious” once the problem is found, but it was not obvious when the vehicle came in. The same applies to repairs, removals, procedures, and every job where experience only becomes obvious after you earn it.Matt also closes with some listener-driven Mount Rushmore talk, including an all-time basketball starting five featuring Magic Johnson, Michael Jordan, Larry Bird, LeBron James, and Hakeem Olajuwon.Key TopicsWhy a good result can still feel disappointing when you focus only on what could have gone betterThe difference between honest reflection and beating yourself into the groundDiscounting the positive and how it shows up in diagnosticsUpward counterfactual thinking: “If only I had done this sooner…”Hindsight bias in the shop after the failure is already foundWhy “that was obvious” is usually only true after the factHow technical specialists can learn from a job without erasing the accomplishmentThe danger of judging another specialist's time after you already know the answerExpert bias, the curse of knowledge, and why experience can distort how we evaluate othersGiving yourself enough credit while still getting betterListener messages and future Mount Rushmore-style segmentsMatt's all-time basketball starting five discussionPull Quote Options“Once you know where the problem was, it starts feeling obvious. But it wasn't obvious when you started.”“Why can't both things be true? That was a good find, and next time I might do it faster.”“Learning from it does not require running yourself into the ground.”“Knowing what I knew at the time, that wasn't bad.”Thanks to our Partner, Pico TechnologyAre you chasing elusive automotive problems? Pico Technology empowers you to see what's really happening. Their PicoScope oscilloscopes transform your diagnostic capabilities. Visit PicoAuto.comThanks to our Partner, AutelFrom drivability diagnostics and TPMS service to ADAS and advanced safety systems, Autel helps technicians follow OEM procedures and repair with confidence. Learn more at Autel.comContact InformationEmail Matt: mattfanslowpodcast@gmail.comDiagnosing the Aftermarket A - Z YouTube ChannelThe Automotive Repair Podcast Network: https://automotiverepairpodcastnetwork.com/Remarkable Results Radio Podcast with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open Discussion. https://remarkableresults.biz/Business by the Numbers with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest. https://huntdemarest.captivate.fm/The Auto Repair Marketing Podcast with Kim and Brian Walker: Marketing Experts Brian & Kim Walker Work with Shop Owners to Take it to the Next Level. https://autorepairmarketing.captivate.fm/The Weekly Blitz with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix - Auto Shop Coaching. https://chriscotton.captivate.fm/Speak Up! Effective Communication with Craig O'Neill: Develop Interpersonal and Professional Communication Skills when Speaking to Audiences of Any Size. https://craigoneill.captivate.fm/
Thanks to our Partners, Shop Boss and AppFueledLet's be real. Your team probably needs a break more than they need another meeting.Brian and Kim Walker talk about their fifth annual team retreat, why they intentionally do almost no work during it, and how getting away together has helped their remote team reconnect, rest, laugh, and build real culture. Whether you take your shop team to the beach, the mountains, a conference Airbnb, or just your backyard for a barbecue, this episode will get you thinking about what it looks like to truly retreat.Listen to the full episode and start thinking about how you can give your team space to reset, reconnect, and come back stronger.Show Notes with TimestampsIntroduction to Team Retreats (00:00:09) The hosts introduce the topic of company team retreats and share that they just returned from their fifth annual one.The "First Annual" Debate (00:01:04) A humorous debate on the correct terminology for a first-time event, with "inaugural" being the preferred term over "first annual."The Origin and Location of the Retreat (00:02:20) The retreat idea came from a coach. The team has gone to a beach house in Grayton Beach, Florida for five years.What is a Retreat? (00:03:17) Kim defines their retreat as a non-working getaway focused on relaxation and in-person connection, not meetings or work tasks.Retreat Activities and Team Bonding (00:06:22) The team enjoys eating, playing games, riding bikes, and getting massages. The focus is on relaxing and having fun together.The True Meaning of "Retreat" (00:07:35) Brian shares the dictionary definitions of "retreat," emphasizing withdrawal, refuge, and getting away from the daily grind of work.The Importance of Unscheduled Downtime (00:08:57) Rainy weather forced the team to slow down and rest, which proved to be exactly what they needed to recharge.The Power of Taking a Break (00:11:02) The hosts share a personal vacation experience, highlighting how essential it is for leaders to slow down and truly rest.The ROI of a Retreat (00:17:05) While expensive, the hosts believe the return on investment from team bonding and rejuvenation is priceless and absolutely worth it.Learning About Your Team (00:17:49) Playing trivia games helps team members learn surprising and fun personal stories about each other in a relaxed, informal setting.Planning and Logistics (00:19:56) Tips on planning a retreat, including renting bikes, accommodating team needs, and figuring out what works for your specific group.How to Start Your Own Retreat (00:21:02) You don't have to go big. A retreat can start small, like a simple barbecue at your house on a Saturday.Using Tools for Planning (00:21:22) Kim shares her planning process, including using Google Forms for preferences and ChatGPT to figure out complex rooming arrangements.Managing Expectations (00:23:10) Understand that not every team member will be able to attend, and it's important to be flexible and go with the flow.A Valuable Company Culture Tool (00:24:03) A retreat can be a great culture builder and a recruiting tool, as potential hires are often attracted to the idea.How to Get Planning Resources (00:25:20) The hosts offer to share their planning document with listeners who reach out via email or their Facebook group.How To Get In TouchJoin The Auto Repair Marketing Mastermind Group on FacebookMeet The ProsFollow SMP on FacebookFollow SMP on InstagramGet The Ultimate Guide to Auto Repair Shop Marketing BookEmail Us Podcast Questions or Topics Lagniappe (Books, Links, Other Podcasts, etc)Vision Hi-Tech Training & ExpoAutomotive Repair Podcast NetworkThanks to our Partners, Shop Boss and AppFueledThis episode is sponsored by Shop Boss. You know, other shop management software makes you work, but Shop Boss works for you.AppFueled at appfueled.com. “Are you ready to convert clients to members? AppFueled™ specializes in creating custom apps tailored specifically for auto repair businesses. Build your first app like a pro.”The Automotive Repair Podcast Network: https://automotiverepairpodcastnetwork.com/Remarkable Results Radio Podcast with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open Discussion. https://remarkableresults.biz/Diagnosing the Aftermarket A to Z with Matt Fanslow: From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life. https://mattfanslow.captivate.fm/Business by the Numbers with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest. https://huntdemarest.captivate.fm/The Auto Repair Marketing Podcast with Kim and Brian Walker: Marketing Experts Brian & Kim Walker Work with Shop Owners to Take it to the Next Level. https://autorepairmarketing.captivate.fm/The Weekly Blitz with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix - Auto Shop Coaching. https://chriscotton.captivate.fm/Speak Up! Effective Communication with Craig O'Neill: Develop Interpersonal and Professional Communication Skills when Speaking to Audiences of Any Size. https://craigoneill.captivate.fm/
In this week's episode, we speak with Dr Emma Kate Thome from Boys Town National Research Hospital in the USA about identifying and managing pseudoscientific practices in speech pathology. Dr Thome shares what pseudoscience is, why it can be appealing to both practitioners and service users, and the real-world risks it poses to evidence-based care. For access to the STOP scale, contact Dr Thome at: emmakate.thome@boystown.org Resources: Thome, E.K., Finn, P. (2026). Developing and validating the Susceptibility to Pseudoscience Scale. AJSLP 35(1), 317-339. https://doi.org/10.1044/2025_AJSLP-25-00166 Thome, E.K., Finn, P., Hogan, M., Dwyer, C.P. (2025). Cultivating the critical thinking dispositions of undergraduate speech-language pathology students. AJSLP 34(3), 1289-1370. https://doi.org/10.1044/2025_AJSLP-24-00165 SPA resources: Evidence-based practice in speech pathology in Australia: https://www.speechpathologyaustralia.org.au/resource?resource=407 Speak Up podcast. S6E1: Supervision - Supporting critical-thinking: https://soundcloud.com/speechpathologyaustralia/supervision-supporting-critical-thinking-and-problem-solving-skills-s06e01 Speech Pathology Australia acknowledges the Traditional Custodians of lands, seas and waters throughout Australia, and offers our respect to Elders, across all times and places. The Speak Up podcast recognises the central role of yarning and oral storytelling in Aboriginal and Torres Strait Islander culture, how this translates to knowledge translation, and that colonisation has interrupted these practices of Language and knowledge sharing. The Speak Up podcast acknowledges the need for truth-telling and deep listening, the central role that Language plays in connecting Aboriginal and Torres Strait Islander People with Culture, Country, and Community, and the interwoven nature of health, and social and emotional wellbeing. We recognise that the Traditional Owners of the Lands across Australia have been here since time immemorial, and that their sovereignty over this land, was never ceded. Free access to transcripts for podcast episodes are available via the SPA Learning Hub (https://learninghub.speechpathologyaustralia.org.au/), you will need to sign in or create an account. For more information, please see our Bio or for further enquiries, email speakuppodcast@speechpathologyaustralia.org.au Speech Pathology Australia acknowledges the Traditional Custodians of lands, seas and waters throughout Australia, and offers our respect to Elders, across all times and places. The Speak Up podcast recognises the central role of yarning and oral storytelling in Aboriginal and Torres Strait Islander culture, how this translates to knowledge translation, and that colonisation has interrupted these practices of Language and knowledge sharing. The Speak Up podcast acknowledges the need for truth-telling and deep listening, the central role that Language plays in connecting Aboriginal and Torres Strait Islander People with Culture, Country, and Community, and the interwoven nature of health, and social and emotional wellbeing. We recognise that the Traditional Owners of the Lands across Australia have been here since time immemorial, and that their sovereignty over this land, was never ceded. Free access to transcripts for podcast episodes are available via the SPA Learning Hub (https://learninghub.speechpathologyaustralia.org.au/), you will need to sign in or create an account. For more information, please see our Bio or for further enquiries, email speakuppodcast@speechpathologyaustralia.org.au
Episode 241 of The Hitstreak, a podcast where we talk about anything and everything! This week we are joined by Founder & President of Turned On, Co-Founder of Speak Up & Best Selling Author, Angelike Norrie!Episode in a Glance:In this episode of The Hitstreak, I get to chat with Angelike Norrie, Founder & President of Turned On, Co-Founder of Speak Up & Best Selling Author, discussing resilience, communication, and the importance of presence in today's technology-driven world. We delve into the challenges of modern communication, the significance of community support, and the proactive approach to personal growth and business development. Throughout the episode, we also highlight the universal principles that apply across various industries and the necessity for leaders to prioritize communication to drive success. Listen in as Angelike and I emphasize the need for resilience in future generations and the power of speaking life into one's goals. Finally, our discussion highlights the significance of understanding one's target in business and the necessity of proactive measures to avoid crises. Ultimately, it's about advocating for a culture of genuine connection and leadership that fosters growth and success.Key Points:- Resilience is essential for the next generation.- Communication is key to connecting with others.- Presence in conversations enhances relationships.- Technology can both connect and disconnect us.- Community support is crucial for personal growth.- Relationship equity plays a significant role in business success.- Executives must prioritize human connection to retain customers.- The importance of vulnerability in leadership and communication.- Teaching communication skills can improve personal and professional relationships.- Self-awareness in communication can enhance personal and professional relationships.- The importance of reputation in building a successful business.- Speaking life into your goals can lead to transformative outcomes.About our guest: Angelike Norrie is a high-performance coach, entrepreneur, and co-founder of the Turned On brand—a movement built to wake people up in a world that's quietly putting them to sleep. With a background as a professional martial artist and 6 time fitness cover model, Angelike built her foundation on discipline, strength, and personal mastery. She later rose as a corporate executive turned leader in the network marketing space, helping thousands generate income and build businesses through her high performance principles and authentic human connection. She eventually recognized a deeper problem most people weren't addressing. People weren't failing from lack of opportunity. They were operating distracted, disconnected, and out of alignment. Today, Angelike's work is focused on solving that. Alongside her husband David—an award-winning journalist and creator of the Speak Up communication framework—she helps people strengthen their body, sharpen their voice, and reclaim control of how they think, lead, and live. Angelike teaches divine order in the home, strength in the body, and clarity in communication—helping people step out of autopilot and lead their families, businesses, and lives with intention. In addition to building Turned On, she works in business development and growth strategy, helping companies refine their message, expand their reach, and build systems that actually convert in today's attention economy. She and David live with their three children, building a life centered on faith, family, and living fully awake.Follow and contact:Instagram: @angelikenorrieturnedon.comSubscribe to Nick's top-rated podcast The Hitstreak on Youtube: https://www.youtube.com/NickHiterFollow and Rate us on Spotify: https://spotify.com/NickHiterFollow and Rate us on Apple Podcast: https://podcasts.apple.com/NickHiterFollow and Rate us on iHeartRadio: https://www.iheart.com/NickHiter
The choices we have here in America are different from the choices people have in Russia. We can vote. That is the most important right that has not been taken away. In Putin's Russia, elections have not been free for decades. Opposition candidates are barred from running, and even then the results are manipulated to deliver Putin a staggering victory. So this is what I can tell my American listeners: vote. – Svetlana SatchkovaSvetlana Satchkova is a Russian-born journalist and novelist who immigrated to the United States in 2016. She covers culture and politics, with bylines in the Rumpus, Newsweek, LARB, the Independent, and others. Currently a research fellow at the Jordan Center for the Advanced Study of Russia at NYU, she holds an MFA from Brooklyn College and lives in Brooklyn. Svetlana has published three novels in Russian; The Undead: A Novel of Modern Russia, is her English-language debut.
Episode OverviewTechnology is moving fast in the automotive repair industry — and that's not a bad thing.AI phone systems, automation tools, communication platforms, and workflow integrations all have the potential to improve efficiency, scalability, and customer experience.But here's the hard truth discussed in this episode:Bad implementation creates bad customer experiences.Coach Chris Cotton shares recent experiences hearing AI answering systems from competing shops that sounded robotic, disconnected, confusing, and trust-breaking. The issue wasn't the technology itself — it was the lack of leadership oversight behind it.This episode challenges shop owners to stop blindly automating customer interactions without personally auditing the experience their customers are actually receiving.Key Topics DiscussedTechnology Is Not the EnemyChris makes it clear:He loves technology and innovation in the industry.Modern tools can improve:Workflow efficiencySchedulingCRM follow-upCustomer communicationCapacity managementShop productivityMarketing effectivenessBut technology should enhance leadership — not replace it.“Technology amplifies leadership. It does not replace it.”The Danger of Poor AI Phone SystemsMany shop owners are implementing AI answering systems to help with:Staffing shortagesOverloaded advisorsMissed callsOperational pressureBut if the system sounds:ColdRoboticConfusingSlowUntrustworthyIt can quietly damage:Customer confidenceAppointment conversionFirst impressionsLong-term retentionBrand reputationMost customers won't complain.They'll simply call another shop.Memorable Quotes From This Episode“Answering the phone is not the objective. Creating trust is.”“Too many owners are trying to automate chaos instead of fixing chaos.”“Customers don't announce lost trust. They just call someone else.”“Convenience cannot come at the expense of customer confidence.”“Good technology still requires leadership oversight.”“The market is becoming less forgiving of sloppy execution.”The Weekly Blitz is brought to you by our friends over at Shop Marketing Pros. If you want to take your shop to the next level, you need great marketing. Shop Marketing Pros does top-tier marketing for top-tier shops.Click here to learn more about Top Tier Marketing by Shop Marketing Pros and schedule a demo: https://shopmarketingpros.com/chris/Check out their podcast here: https://autorepairmarketing.captivate.fm/If you would like to join their private Facebook Group, go here: https://www.facebook.com/groups/autorepairmarketingmastermindConnect with Chris:AutoFix-Auto Shop Coachingwww.autoshopcoaching.comwww.aftermarketradionetwork.com 940-400-1008Facebook: https://www.facebook.com/AutoFixAutoShopCoachingYouTube: https://bit.ly/3ClX0aeEmail Chris: chris@autofixsos.comThe Automotive Repair Podcast Network: https://automotiverepairpodcastnetwork.com/Remarkable Results Radio Podcast with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open DiscussionDiagnosing the Aftermarket A to Z with Matt Fanslow: From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life.The Auto Repair Marketing Podcast with Kim and Brian Walker: Marketing Experts Brian & Kim Walker Work with Shop Owners to Take it to the Next Level.The Weekly Blitz with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix - Auto Shop Coaching.Business by the Numbers with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest.Speak Up! Effective Communication with Craig O'Neill: Develop Interpersonal and Professional Communication Skills when Speaking to Audiences of Any Size.
Sara-Jayne Makwala King speaks to Mari Payne, deputy managing director and senior director of Education and Programs at Sesame Workshop International South Africa, about teaching children to speak up this Child Protection Week. You’re listening to the Weekend Breakfast Show with Sara-Jayne Makwala King on CapeTalk. Thank you for listening. Author and journalist Sara-Jayne Makwala-King spends three hours interviewing a diverse range of guests on all things culture and entertainment. While the team keeps an eye on weekend news, the emphasis is on relaxation and restoration. Standout favourites include the weekly wellness check-in on Saturdays at 7:35 am and the heartfelt Sunday profile interview at 9 am. Listen live on the Primedia+ app on Saturdays and Sundays from 7 am to 10 am (SA Time) https://buff.ly/NnFM3Nk Find more from the show and catch-up podcasts on the Primedia+ app https://buff.ly/AgPbZi9 Subscribe to the CapeTalk newsletters https://buff.ly/sbvVZD5 Let’s keep the conversation going online: CapeTalk on Facebook: https://www.facebook.com/CapeTalk CapeTalk on TikTok: https://www.tiktok.com/@capetalk CapeTalk on Instagram: https://www.instagram.com/ CapeTalk on X: https://x.com/CapeTalk CapeTalk on YouTube: https://www.youtube.com/@CapeTalk567 See omnystudio.com/listener for privacy information.
Episode 107 – Ending Sexploitation Podcast When larger institutions speak up, the conversation in our culture and around the world can start to shift. Haley McNamara & Dani Pinter discuss 3 recent headlines that illustrate the importance of leaders and prominent institutions speaking up about sexual exploitation. Pope Leo XIV released his first encyclical, which addresses many aspects of emerging technology – particularly Artificial Intelligence. The United Nations issued a statement from experts Reem Alsalem and Ana Brian Nougrères on the complicity of online pornographic platforms and other intermediaries in sexual exploitation of women and girls. The FTC has received a complaint filed by Fairplay and NCOSE with support of many partner organizations alleging that the design of Roblox puts kids at risk. Support this podcast by donating to the work at NCOSE: https://EndSexualExploitation.org/DONATE Read our blog about the FTC complaint against Roblox: https://endsexualexploitation.org/articles/fairplay-and-ncose-file-complaint-with-federal-trade-commission-ftc-over-roblox-harms-to-children/ Read the articles referenced in this episode: https://www.vaticannews.va/en/pope/news/2026-05/pope-leo-xiv-encyclical-magnifica-humanitas-ai.html https://www.ohchr.org/en/press-releases/2026/05/un-experts-alarmed-complicity-online-pornographic-platforms-and-other https://fortune.com/2026/05/20/exclusive-advocacy-groups-file-complaint-roblox-manipulative-design/ Follow us on Instagram and submit questions for the podcast! https://www.instagram.com/endexploitation/
Thanks to our partners Promotive, WickedFile, Maverick Shop Owners, and OverdryveIs your shop management system telling you one number while QuickBooks says something else entirely? Are parts credits going unclaimed? And if someone were quietly skimming off the top, would your current process ever actually catch it?In this episode, Hunt Demarest, CPA at Paar Melis & Associates, sits down with Alex Saladna from Wicked File — the AI-powered back office reconciliation platform built for auto repair shops. From the employee who snuck through ceiling tiles to steal cash, to the eight-location shop that cut back office workload by fifty percent overnight, Hunt and Alex break down what's leaking out of your business, why your team can't catch it manually, and how technology has made a once-unsolvable problem into a morning coffee routine.Whether you're a single-location shop hemorrhaging credits you didn't know you were owed or a multi-location owner who's quietly accepted that being remote means accepting losses — this episode is essential listening.What You'll Learn…(03:01) What Wicked File actually does — and why the gap between your shop management system and your accounting software is exactly where the money disappears(06:02) The #1 cause of theft is confidence — why 100% of owners who've been stolen from said it would never happen to them(07:38) Theft stories from the field — Mission Impossible through the ceiling tiles and $2,000 a month in soda nobody ordered(11:58) From 200 invoices to 20 — how 80–90% of parts reconciliation gets automated and what your team can do with the time back(20:09) The 2–3% burn — at $1M in sales that's up to $30,000 walking out the door, and why most owners don't treat it that way(22:36) Why treating your financials as a final score is costing you — and what watching your business like game film actually looks like(28:19) Why the right employees will love this tool — and what resistance to it tells you about your culture(35:16) Bad data makes bad decisions — why it all starts with clean numbers at the invoice levelIf you're ready to stop assuming your vendor credits are being processed, understand why the confidence that "it doesn't happen here" is exactly what makes it happen here, and finally know what's actually leaking out of your back office before it becomes a six-figure problem — this episode is essential listening.Thanks to our partner, PromotivePromotive has over 40 years of recruiting and automotive experience. If you need qualified technicians and service advisors and want to offload the heavy lifting, visit https://gopromotive.com/Thanks to our partner, WickedFileTurn chaos into clarity with WickedFile, the AI for auto repair shops. Transform invoices into insights, protect cash flow, and stop losing parts, cores, or credits to maximize your bottom line. visit https://info.wickedfile.com/Thanks to our partner, Maverick Shop OwnersYou're working on growing a more profitable shop - that's critical. That's exactly what the 24-video Blueprint course by Maverick Shop Owners addresses - customers, sales, profit, people, systems, and freedom. Get free access for our listeners only at https://maverickshopowners.com/blueprintThanks to our partner, OverdryveOverdryve is your AI-powered marketing operating system. It predicts slow weeks before they happen, automatically launches revenue-driving campaigns, tracks ROI down to the dollar, and optimizes performance in real time. Visit https://overdryvemarketing.com/Paar Melis and Associates – Accountants Specializing in Automotive RepairVisit us Online: www.paarmelis.comEmail Hunt: podcast@paarmelis.comText Paar Melis @ 301-307-5413Download a Copy of My Books Here:Beyond the Bays: A Financial Playbook for Auto Repair Shop OwnersWrenches to Write-OffsYour Perfect Shop The Automotive Repair Podcast Network: https://automotiverepairpodcastnetwork.com/Remarkable Results Radio Podcast with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open DiscussionDiagnosing the Aftermarket A to Z with Matt Fanslow: From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life.The Weekly Blitz with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix - Auto Shop Coaching.Speak Up! Effective Communication with Craig O'Neill: Develop Interpersonal and Professional Communication Skills when Speaking to Audiences of Any Size.Business by the Numbers with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest.The Auto Repair Marketing Podcast with Kim and Brian Walker: Marketing Experts Brian & Kim Walker Work with Shop Owners to Take it to the Next Level.
Thanks to our Partners, Pico Technology, and AutelWatch Full Video EpisodeIn this episode, Matt begins laying the groundwork for a larger discussion on game theory and how it applies far beyond poker tables, chessboards, casinos, or movie references. What starts with John von Neumann, poker strategy, bluffing, and imperfect information quickly becomes a broader conversation about how people, businesses, customers, competitors, and coworkers interact.Matt explains that “games,” in the game theory sense, are not just games. They are interactions where people make choices, respond to incentives, interpret incomplete information, and try to get outcomes. That means shop pricing, marketing, hiring, customer behavior, technician cooperation, and even where a business chooses to locate can all be understood through this lens.The episode touches on the difference between games of perfect information, like chess, and games of imperfect information, like poker. Matt uses poker as an entry point into bluffing, strategy, table image, and why mathematically sound behavior may involve moves that seem strange in isolation. He then connects that to real-world business decisions, where the “obvious” move, such as lowering prices because a competitor did, may not actually be the strongest response.Matt also walks through classic game theory examples like the Monty Hall problem and the Prisoner's Dilemma. The Prisoner's Dilemma becomes especially relevant to shop culture and business strategy because it shows how cooperation can often outperform pure self-interest, even though individual incentives may push people toward betrayal or defensive behavior. That idea becomes a bridge into behavioral game theory, which accounts for the fact that humans do not always make clean, rational, mathematically optimal decisions.From there, the conversation moves into automotive repair shop strategy. Matt discusses why competitors often cluster together, using examples like hotels, gas stations, Target and Walmart, Lowe's and Home Depot, and auto repair shops. The point is not that a shop should always build next to competitors, but that proximity, customer behavior, friction, convenience, and visibility may matter more than the simplistic idea of “go where there is no competition.”The episode closes by encouraging listeners to start seeing shop life as a series of interactions, incentives, exchanges, and strategies. Not “playing games” in a manipulative sense, but understanding that every interaction involves expectations, investments, risks, and perceived rewards.Key Topics CoveredGame theory as a way to understand real-world interactions, not just board games or gambling.John von Neumann, poker, bluffing, and imperfect information.Why poker strategy involves more than simply playing the cards.The role of Oscar Morgenstern and economic theory in the development of game theory.Why older economic models struggled with human irrationality.The difference between perfect information games and imperfect information games.Chess as a perfect-information game and poker as an imperfect-information game.The Monty Hall problem and why switching doors improves the odds.The Prisoner's Dilemma and why cooperation often beats betrayal over time.Tit-for-tat style strategies: cooperate first, respond to betrayal, then return to cooperation.Nash equilibrium and the basic idea of making the best available decision based on known information.Behavioral game theory and why people do not always act rationally.How game theory applies to shop pricing, competition, and marketing.Why lowering price in response to a competitor may not be the right move.Why businesses often cluster near direct competitors.Shop location strategy and customer convenience.Seeing everyday shop interactions as “games” in the game theory sense.Memorable Ideas“The game” is not necessarily manipulation. It is the interaction itself.Poker is not just cards. It is incomplete information, behavior, bluffing, risk, and response.Cooperation can be a stronger long-term strategy than constant defection.A competitor lowering their price does not automatically mean you should lower yours.Sometimes the stronger move is counterintuitive.Customers may choose convenience and proximity over reputation, price, or even prior loyalty.A shop's strategy is not just what it charges or how good it is. It is also where it sits, what friction customers face, and what alternatives are nearby.Thanks to our Partner, Pico TechnologyAre you chasing elusive automotive problems? Pico Technology empowers you to see what's really happening. Their PicoScope oscilloscopes transform your diagnostic capabilities. Visit PicoAuto.comThanks to our Partner, AutelFrom drivability diagnostics and TPMS service to ADAS and advanced safety systems, Autel helps technicians follow OEM procedures and repair with confidence. Learn more at Autel.comContact InformationEmail Matt: mattfanslowpodcast@gmail.comDiagnosing the Aftermarket A - Z YouTube ChannelThe Automotive Repair Podcast Network: https://automotiverepairpodcastnetwork.com/Remarkable Results Radio Podcast with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open Discussion. https://remarkableresults.biz/Business by the Numbers with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest. https://huntdemarest.captivate.fm/The Auto Repair Marketing Podcast with Kim and Brian Walker: Marketing Experts Brian & Kim Walker Work with Shop Owners to Take it to the Next Level. https://autorepairmarketing.captivate.fm/The Weekly Blitz with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix - Auto Shop Coaching. https://chriscotton.captivate.fm/Speak Up! Effective Communication with Craig O'Neill: Develop Interpersonal and Professional Communication Skills when Speaking to Audiences of Any Size. https://craigoneill.captivate.fm/
Thanks to our Partners, Shop Boss and AppFueledAI isn't just changing SEO. It's changing the way people choose an auto repair shop.Brian Walker sits down with Michelle Travis to talk through what shop owners need to understand about AI-first SEO, zero-click search, brand trust, reviews, content depth, and why website traffic may go down while lead quality goes up. They also dig into why the old SEO foundations still matter, why AI cares about your brand across the web, and why chasing every shiny new AI tactic is a mistake.Listen to this episode and learn how to position your shop to be recommended by AI, not just found on Google.Show Notes with TimestampsIntroduction to AI-First SEO (00:00:10) Host Brian Walker introduces guest Michelle Travis to discuss AI-first SEO from a technical standpoint, building on a previous episode.What is Zero-Click Search? (00:02:14) Michelle explains zero-click search, where users get answers from AI overviews without clicking on websites, affecting traditional traffic metrics.Impact on Website Traffic and Leads (00:04:21) Discussion on how zero-click search reduces overall website traffic but increases the quality and conversion rate of the remaining visitors.How AI Builds Trust (00:07:28) AI builds trust by acting as a reliable recommender, which then transfers that trust directly to the suggested auto repair shop.The Overlap Between Traditional SEO and AI SEO (00:09:21) Michelle explains how foundational SEO practices like NAP consistency and review management have become even more crucial for AI optimization.AI as a Human-Like Recommender (00:13:07) AI evaluates businesses more like a human, valuing trust signals like diverse review sources and certifications more than traditional algorithms.Ranking Brands, Not Just Websites (00:17:37) The focus shifts from ranking for keywords to establishing the shop's brand across the web through tracked brand mentions.The Power of Increased SEO Efforts (00:20:02) Discussing how increasing the quantity of SEO activities, like creating topic clusters, accelerates building topical authority and attracting high-ticket repairs.Biggest Misconceptions About SEO and AI (00:25:59) Michelle addresses common misconceptions, including the necessity of in-depth content and the idea that you must implement every new AI trend.AI is Not an Expert (00:29:12) A warning that AI tools are not experts, can be factually incorrect, and require knowledgeable human oversight to be used effectively.How To Get In TouchJoin The Auto Repair Marketing Mastermind Group on FacebookMeet The ProsFollow SMP on FacebookFollow SMP on InstagramGet The Ultimate Guide to Auto Repair Shop Marketing BookEmail Us Podcast Questions or Topics Lagniappe (Books, Links, Other Podcasts, etc)Episode 205 of the Auto Repair Marketing PodcastThey Ask, You AnswerEndless CustomersThanks to our Partners, Shop Boss and AppFueledThis episode is sponsored by Shop Boss. You know, other shop management software makes you work, but Shop Boss works for you.AppFueled at appfueled.com. “Are you ready to convert clients to members? AppFueled™ specializes in creating custom apps tailored specifically for auto repair businesses. Build your first app like a pro.”The Automotive Repair Podcast Network: https://automotiverepairpodcastnetwork.com/Remarkable Results Radio Podcast with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open Discussion. https://remarkableresults.biz/Diagnosing the Aftermarket A to Z with Matt Fanslow: From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life. https://mattfanslow.captivate.fm/Business by the Numbers with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest. https://huntdemarest.captivate.fm/The Auto Repair Marketing Podcast with Kim and Brian Walker: Marketing Experts Brian & Kim Walker Work with Shop Owners to Take it to the Next Level. https://autorepairmarketing.captivate.fm/The Weekly Blitz with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix - Auto Shop Coaching. https://chriscotton.captivate.fm/Speak Up! Effective Communication with Craig O'Neill: Develop Interpersonal and Professional Communication Skills when Speaking to Audiences of Any Size. https://craigoneill.captivate.fm/
What if the quality that we've been told will weaken us - self-compassion - is actually the key to wellbeing, and higher performance?In this episode, Dr. Kristin Neff, the pioneering researcher who first defined and measured self-compassion, challenges one of the most persistent myths in high-performance culture: that being hard on yourself makes you better. It doesn't. Thirty years of research says otherwise.Kristin Neff unpacks how self-compassion isn't self-pity or laziness, but a profound source of inner stability and flourishing, especially for leaders operating under relentless pressure. We explore why self-esteem is a fair-weather friend that deserts you the moment you fail and why unconditional self-worth is a far more stable foundation for growth and higher productivity. If you lead people, manage under pressure, or simply want to stop letting failure define you, this conversation will change how you think about what it means to thrive.What you will learn: Why self-compassion outperforms self-criticism for performance and growthThe three components of self-compassion and how to practice themHow just 20 seconds a day can measurably raise your self-compassion levelsWhy psychological safety must begin with the individual, not the organizationEpisode Chapters0:36 Introduction to Self-Compassion1:46: Common Myths About Self-Compassion5:32: The Shift from Self-Esteem to Self-Compassion17:28: Three components of Self Compassion17:54: Mindfulness and Self-Compassion39:22: Practical Self-Compassion Practices40:42: 20 Second Micro-Practice (UC Berkeley)RESOURCESConnect with the GuestLinkedIn: Dr. Kristin NeffRecommended Reading: Self Compassion: The power of being kind to yourselfFierce Self compassion: How to Harness Kindness to Speak Up, Claim Your Power, and ThriveWebsite: selfcompassion.orgConnect with the HostLinkedIn: Ashish KothariWebsite: Happiness SquadBook: Hardwired For HappinessYouTube: Happiness Squad ChannelIf this conversation sparked something for you, please subscribe and leave a review, it takes 30 seconds and helps more people discover the show.
Thanks to our Partners, NAPA Auto Care and NAPA TRACS Watch Full Video Episode Recorded live at the 2026 TST Big Event, Carm Capriotto sits down with automotive trainer Ken Zanders to discuss the importance of ongoing technical education, building efficient diagnostic processes, and adapting to rapidly evolving vehicle technology. Ken explains why too many shops still rely on a chaotic “grocery list” approach to repairs and how a structured diagnostic strategy can dramatically improve technician efficiency, profitability, and customer trust. What You'll Learn Why inefficient diagnostic habits directly reduce technician productivity, shop profitability, and overall earning potential.The importance of following a structured diagnostic workflow instead of guessing and replacing parts.How electronic relative compression testing with a lab scope and amperage probe can reduce diagnostic time from hours to minutes.How modern vehicle technologies like GM's Vehicle Intelligence Platform (VIP) and Over-The-Air (OTA) updates are changing diagnostics and repair procedures.Why continuous education is no longer optional for automotive professionals working on today's advanced vehicle systems. The biggest takeaway from this episode is that repair shops cannot afford to operate in constant chaos and guesswork. A reactive “grocery list” approach to diagnostics leads to wasted time, unnecessary parts replacement, lower profits, and poor customer outcomes. To succeed in today's increasingly complex automotive industry, shop owners must create a year-round training strategy that helps technicians diagnose efficiently, think critically, and continuously improve their skills. Structured processes, modern testing methods, and ongoing education are no longer advantages; they are necessities for survival and growth. TST Big Event: https://tstseminars.org/ Ken Zanders, Dorman Training Don't Base Your Success On Probability – Ken Zanders [RR 822]: https://remarkableresults.biz/remarkable-results-radio-podcast/e822/ Thanks to our Partners, NAPA Auto Care and NAPA TRACS Learn more about NAPA Auto Care and the benefits of being part of the NAPA family by visiting https://www.napaonline.com/en/auto-care NAPA TRACS will move your shop into the SMS fast lane with onsite training and six days a week of support and local representation. Find NAPA TRACS on the Web at http://napatracs.com/ Connect with the Podcast: Visit the Website: https://remarkableresults.biz/ Subscribe on YouTube: https://www.youtube.com/carmcapriotto Follow on Facebook: https://www.facebook.com/RemarkableResultsRadioPodcast/ Follow on LinkedIn: https://www.linkedin.com/in/carmcapriotto/ Follow on Instagram: https://www.instagram.com/remarkableresultsradiopodcast/ Join Our Virtual Toastmasters Club: https://remarkableresults.biz/toastmasters Join Our Private Facebook Community: https://www.facebook.com/groups/1734687266778976 Join our Insider List: https://remarkableresults.biz/insider All books mentioned on our podcasts: https://remarkableresults.biz/books Our Classroom page for personal or team learning: https://remarkableresults.biz/classroom Special episode collections: https://remarkableresults.biz/collections Buy Me a Coffee: https://www.buymeacoffee.com/carm The Automotive Repair Podcast Network: https://automotiverepairpodcastnetwork.com/ Remarkable Results Radio Podcast with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open Discussion. https://remarkableresults.biz/ Diagnosing the Aftermarket A to Z with Matt Fanslow: From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life. https://mattfanslow.captivate.fm/ Business by the Numbers with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest. https://huntdemarest.captivate.fm/ The Auto Repair Marketing Podcast with Kim and Brian Walker: Marketing Experts Brian & Kim Walker Work with Shop Owners to Take it to the Next Level. https://autorepairmarketing.captivate.fm/ The Weekly Blitz with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix - Auto Shop Coaching. https://chriscotton.captivate.fm/ Speak Up! Effective Communication with Craig O'Neill: Develop Interpersonal and Professional Communication Skills when Speaking to Audiences of Any Size. https://craigoneill.captivate.fm
In this episode of Mental Fitness Conversations, host Mundanara Bales sits down with proud Gamilaraay man, founder of Walkabout Barber and community wellbeing advocate Brian Dowd for a deeply honest yarn about mental fitness, identity, vulnerability and the power of truly listening to people. Known to many as “The Walkabout Barber”, Brian shares how a simple haircut can become something much bigger, a moment where people feel safe enough to open up, be heard and feel seen beyond the surface. Through Walkabout Barber and the Walkabout Wellbeing Aboriginal Corporation, Brian is creating spaces where conversations happen naturally, stigma is broken down and people are supported to help themselves. Together, Brian and Mundanara explore what it means to look after people, especially young people, by giving them a voice, listening without judgement and helping build the confidence to feel comfortable in their own skin. Brian speaks powerfully about “wearing two uniforms in life”, reminding listeners that the most important one is the skin you wake up in every day. Brian also opens up about fatherhood, supporting his autistic son and caring for his mother after her stroke. His reflections on grief, purpose, vulnerability and community are raw, compassionate and deeply human. This episode is a reminder that everyone’s story is worthwhile, everyone matters and sometimes the most powerful thing you can do is stop, listen and ask someone if they’re okay. Resources and linksFind out more about Gotcha4Life at www.gotcha4life.org and follow us on Instagram and Facebook @gotcha4life and on Instagram @blackmagicwomanpodcast. Follow the Walkabout Barber on Instagram @walkaboutbarber About the podcastHosted by award-winning Indigenous businesswoman and Gotcha4Life Board Member Mundanara Bayles, and produced in partnership with Black Magic Woman, Mental Fitness Conversations centres First Nations voices in powerful conversations about culture, connection and what truly sustains mental fitness. Content noteThis episode includes discussion of mental health challenges which may be confronting. Please practise self-care and reach out if you need support. Services available 24/7 include 13YARN on 13 92 76 and Lifeline on 13 11 14.See omnystudio.com/listener for privacy information.
Hearing God begins with making space for Him. Jesus consistently withdrew to be with the Father, modeling that prayer is not a last resort, but a first response. When we intentionally create space, God becomes our safe place, and from that place, His peace and presence shape how we live. Join us for week one of our series, Unmute.
Thanks to our partners Promotive, WickedFile, Maverick Shop Owners, and OverdryveIs your advertising budget working for you, or quietly draining you? Are you paying a credit card processing premium you didn't even know existed? When did insurance stop being a routine expense and start becoming one of your biggest threats? And is that rent number on your P&L actually telling you the truth?In this solo episode, Hunt Demarest, CPA at Paar Melis & Associates, breaks down the four overhead categories that show up most often in his firm's annual benchmark report — and the ones where shop owners are most likely throwing money away without realizing it. From the 3% advertising rule to why the cheapest insurance policy might be the most expensive decision you ever make, Hunt walks through real numbers, real client stories, and a framework for getting your overhead under control without kneejerk cost-cutting that tanks your business.Whether you're a two-bay shop trying to understand your first P&L or a multi-location owner wondering why your margins keep shrinking despite steady revenue — this episode is essential listening.What You'll Learn...(02:45) The overhead mindset reset — why cutting costs isn't always the answer when profit is down(04:38) How to benchmark without lying to yourself — why comparing the wrong shop misleads you(05:52) The 3% advertising benchmark — what it means and when it actually matters(08:40) The one overhead expense where spending more makes it relatively cheaper(11:34) Credit card fees decoded — the 2.5% benchmark and why your card mix matters more than your rate(13:53) When paying more for integrated processing is the right call — and when it isn't(20:25) Why insurance is a relationship, not a commodity — and the two-shop fire story every owner needs to hear(24:09) The 6–9% rent rule — and why renting from yourself is distorting your numbers before you sellIf you're ready to stop confusing "reviewing overhead" with "cutting overhead," understand why a cheaper insurance policy could put you out of business faster than any slow month, and finally know what your rent is actually costing you before you try to sell — this episode is essential listening.Thanks to our partner, PromotivePromotive has over 40 years of recruiting and automotive experience. If you need qualified technicians and service advisors and want to offload the heavy lifting, visit https://gopromotive.com/Thanks to our partner, WickedFileTurn chaos into clarity with WickedFile, the AI for auto repair shops. Transform invoices into insights, protect cash flow, and stop losing parts, cores, or credits to maximize your bottom line. visit https://info.wickedfile.com/Thanks to our partner, Maverick Shop OwnersYou're working on growing a more profitable shop - that's critical. That's exactly what the 24-video Blueprint course by Maverick Shop Owners addresses - customers, sales, profit, people, systems, and freedom. Get free access for our listeners only at https://maverickshopowners.com/blueprintThanks to our partner, OverdryveOverdryve is your AI-powered marketing operating system. It predicts slow weeks before they happen, automatically launches revenue-driving campaigns, tracks ROI down to the dollar, and optimizes performance in real time. Visit https://overdryvemarketing.com/Paar Melis and Associates – Accountants Specializing in Automotive RepairVisit us Online: www.paarmelis.comEmail Hunt: podcast@paarmelis.comText Paar Melis @ 301-307-5413Download a Copy of My Books Here:Beyond the Bays: A Financial Playbook for Auto Repair Shop OwnersWrenches to Write-OffsYour Perfect Shop The Automotive Repair Podcast Network: https://automotiverepairpodcastnetwork.com/Remarkable Results Radio Podcast with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open DiscussionDiagnosing the Aftermarket A to Z with Matt Fanslow: From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life.The Weekly Blitz with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix - Auto Shop Coaching.Speak Up! Effective Communication with Craig O'Neill: Develop Interpersonal and Professional Communication Skills when Speaking to Audiences of Any Size.Business by the Numbers with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest.The Auto Repair Marketing Podcast with Kim and Brian Walker: Marketing Experts Brian & Kim Walker Work with Shop Owners to Take it to the Next Level.
Ever been trapped in the meeting that never ends, or the person who can't seem to land the plane? In this episode, Karen unpacks the hidden cost of talking too much, and why even smart, successful people do it. You'll learn how overexplaining and overtalking can unintentionally weaken your authority, dilute your message, and cost you influence. Whether you're leading meetings, speaking on stage, or communicating in everyday conversations, this episode will help you say less and make a bigger impact. In This Episode, You'll Learn: ✨ Why more words often equal less influence ✨ The surprising link between overtalking and insecurity ✨ How talking too much can slow decisions and erode trust ✨ The communication shift that makes people lean in and listen ✨ Why pauses, not more words, create presence and authority Key Reminder: The most powerful communicators aren't the ones who say the most. They're the ones who say what matters most. Call to Action: If this episode resonated, share it with a friend. Favor If you enjoy this podcast, please leave a review on Amazon or wherever you listen. Your reviews help more people find the show and start communicating with greater confidence and ease. Some resources for you: Get 3 Strategies to Speak Up in Meetings here. Project more confidence and credibility with my free tips: 9 Words to Avoid & What to Say Instead: Words to Avoid | Karen Laos My book “Trust Your Own Voice”: https://karenlaos.com/book/ Connect with me: Website: https://www.karenlaos.com/ Instagram: https://www.instagram.com/karenlaosofficial Episodes also available on YouTube: https://www.youtube.com/channel/UCEwQoTGdJX5eME0ccBKiKng/videos About me: Many years ago I found myself tongue-tied in a boardroom, my colleagues and executives staring at me. My stomach in my throat, I was unable to get the words out (in spite of being in a senior leadership role). Then, I heard my boss shut down the meeting. My heart sank. I was mortified. She pulled me aside and said, "You didn't trust your gut. You could've tabled the meeting like I did." Why didn't that option occur to me in the moment? Why did I feel like I needed permission? That was the day I set out to change. I began a journey of personal growth to discover the root of the problem. Once I did, I wanted every woman to experience that same freedom. I'm now on a mission to silence self-doubt in 10 million women in 10 years by giving them simple strategies to speak up and ask for what they want in the boardroom and beyond, resulting in more clients, job promotions, and negotiation wins. Companies like NASA, Netflix, Google, and Sephora have been propelled toward more effective communication skills through my signature framework, The Confidence Cocktail™. This is your invitation to step into your most confident self so you can catapult your career! Karen Laos, Communication Expert and Confidence Cultivator, leverages 25 years in the boardroom and speaking on the world's most coveted stages such as Google and NASA to transform missed opportunities into wins. She is fiercely committed to her mission of eradicating self-doubt in 10 million women by giving them practical strategies to ask for what they want in the boardroom and beyond. She guides corporations and individuals with her tested communication model to generate consistent results through her Powerful Presence Keynote: How to Be an Influential Communicator. Get my free tips: 9 Words to Avoid & What to Say Instead: Words to Avoid | Karen Laos Connect with me:Website: https://www.karenlaos.com/Instagram: https://www.instagram.com/karenlaosofficial Facebook: Ignite Your Confidence with Karen Laos: https://www.facebook.com/groups/karenlaosconsultingLinkedIn: https://www.linkedin.com/in/karenlaos/Episodes also available on YouTube:https://www.youtube.com/channel/UCEwQoTGdJX5eME0ccBKiKng/videosMy book “Trust Your Own Voice”: https://karenlaos.com/book/
Thanks to our Partners, NAPA Auto Care and NAPA TRACS Watch Full Video Episode In this forward-looking conversation, Carm Capriotto and Chris Cloutier, CEO of AutoFlow and owner of three Golden Rule Auto Care locations, explore how artificial intelligence is rapidly transforming the automotive repair industry; not as a replacement for people, but as a powerful tool that helps shop owners lead smarter, communicate better, and operate more professionally. Chris shares firsthand experiences using AI inside both his software company and his repair shops, revealing how the technology can dramatically reduce time spent on leadership and administrative tasks while improving workflow efficiency and customer communication. From refining technician notes to helping build business plans and expansion strategies, AI is becoming what Chris describes as a 'thought partner' for today's shop owner. What You'll Learn: Why AI should be viewed as a strategic business partner, not a threat to the automotive repair professionHow effective prompting and providing context can dramatically improve AI-generated resultsWays AI can streamline major business tasks such as SBA loan preparation, SWOT analyses, and growth planningHow AI-powered technician note rewrites improve customer communication and strengthen professionalismWhy clear, polished communication acts as a “curtain of professionalism” that builds customer trustHow AI can help bridge language barriers by translating repair orders and inspection resultsThe risks and humor of “AI versus AI” hiring practices, where both employers and applicants rely heavily on artificial intelligenceWhy Chris believes today is the least expensive AI will ever be, and why shop owners should begin learning it now The biggest takeaway from this episode is simple: AI will not replace highly skilled automotive professionals, but it will absolutely enhance the shops that learn how to use it effectively. From improving efficiency and communication to elevating the image of professionalism, AI offers tremendous advantages for modern repair businesses. However, Carm and Chris emphasize one critical principle throughout the conversation: trust, but verify. Just like quality control in the service bays, AI-generated information should always be reviewed carefully before being shared with customers or used to make important business decisions. Chris Cloutier, Golden Rule Auto Care, and CEO of Autoflow. Listen to Chris' other episodes HERE Thanks to our Partners, NAPA Auto Care and NAPA TRACS Learn more about NAPA Auto Care and the benefits of being part of the NAPA family by visiting https://www.napaonline.com/en/auto-care NAPA TRACS will move your shop into the SMS fast lane with onsite training and six days a week of support and local representation. Find NAPA TRACS on the Web at http://napatracs.com/ Connect with the Podcast: Visit the Website: https://remarkableresults.biz/ Subscribe on YouTube: https://www.youtube.com/carmcapriotto Follow on Facebook: https://www.facebook.com/RemarkableResultsRadioPodcast/ Follow on LinkedIn: https://www.linkedin.com/in/carmcapriotto/ Follow on Instagram: https://www.instagram.com/remarkableresultsradiopodcast/ Join Our Virtual Toastmasters Club: https://remarkableresults.biz/toastmasters Join Our Private Facebook Community: https://www.facebook.com/groups/1734687266778976 Join our Insider List: https://remarkableresults.biz/insider All books mentioned on our podcasts: https://remarkableresults.biz/books Our Classroom page for personal or team learning: https://remarkableresults.biz/classroom Special episode collections: https://remarkableresults.biz/collections Buy Me a Coffee: https://www.buymeacoffee.com/carm The Automotive Repair Podcast Network: https://automotiverepairpodcastnetwork.com/ Remarkable Results Radio Podcast with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open Discussion. https://remarkableresults.biz/ Diagnosing the Aftermarket A to Z with Matt Fanslow: From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life. https://mattfanslow.captivate.fm/ Business by the Numbers with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest. https://huntdemarest.captivate.fm/ The Auto Repair Marketing Podcast with Kim and Brian Walker: Marketing Experts Brian & Kim Walker Work with Shop Owners to Take it to the Next Level. https://autorepairmarketing.captivate.fm/ The Weekly Blitz with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix - Auto Shop Coaching. https://chriscotton.captivate.fm/ Speak Up! Effective Communication with Craig O'Neill: Develop Interpersonal and Professional Communication Skills when Speaking to Audiences of Any Size.
Week 6 of the series Help is Here . A Message by Travis Eades. . .
Betsy Kauffman is a globally recognized executive leadership coach and organizational agility consultant with over 25 years of experience transforming Fortune 500 leadership teams into high-performing, aligned powerhouses. As Founder and CEO of Cross Impact Coaching, she partners with CEOs and their executive teams—primarily in HealthTech and FinTech—to align strategy, execution, and team dynamics for lasting results. Her signature Leadership Alignment Lab blends executive coaching, proprietary 360 feedback, and strategic offsites to help C-suites turn vision into action. She also co-owns Kauffman & Co. Furniture, giving her a unique perspective on scaling and leading both service- and product-based businesses.
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