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Neste episódio do Uso, logo existo, conversamos com a nossa UX Researcher Diéssica Gaige sobre o que de fato é Design Thinking e sua importância para a estratégia de UX. Entenda as reais aplicações dessa estratégia, além de receber ótimas dicas de conteúdos para se aprofundar no tema e aplicar no dia a dia do seu negócio. Livros indicados no episódio: Design Emocional - Donald Norman - https://bit.ly/3nInMSV O Design do dia a dia - Donald Norman - https://amzn.to/3tIzsJ0 Do design thinking ao design doing - Jon Kolko - https://amzn.to/3tLbYmH --- Send in a voice message: https://anchor.fm/attritec/message
Do you have a favorite recipe? Do you follow it to the letter? On this episode of The Futures Archive Lee Moreau and Lesley-Ann Noel discuss how recipes apply to human centered design and the importance of abductive thinking. With additional insights from Xinyi Liu, Julia Collin Davison, and Jon Kolko.
Show highlights: - Sense-making and user research synthesis - How to find hidden insights in the research data you collect - Avoiding product backlog rot by simply reacting to things you hear about from customers - Steps to take for a better UX research process - Doing UX, research and sense-making better with product management - Should UX researchers be doing design too? - How to get into (or better at) UX, research and design
"We're not just making things someone thinks people need, hopefully we're making stuff people really want and need, ” shares Jon Kolko of Modernist Studio on the unique and distinct work they are doing in their field. In this episode, Jon delves into the importance of curiosity and approaching design through empathy, which then leads to helping their clients envision and get excited about what the future could hold for them.
In this episode, I spoke with Martina Gobec, she is a strategic design manager at vertical in Copenhagen. We talked about her journey from Visual design to experience design to ending up being a design manager. Martina shared her learning on this journey and how to think more strategically within the design process. She shared her vision about the role of design in the future. We also talked about the importance of ethics and sustainability in our future design process. Find Martina Gobec: Medium: https://medium.com/@martinagobec Linkedin: https://www.linkedin.com/in/martinagobec/ Twitter: https://twitter.com/frecklem Instagram: https://www.instagram.com/freckle_m/ Her resources McKInsey Business Value of Design report, Bud Cadell and his company Nobl, focusing on organisational design, Stop designing for yesterday(sdfy), Jane Fulton Suri, John Maeda, Benedict Evans, Jessica Walsh, Jon Kolko, UK Design Council, Nathan Shedroff, Christina Wodtke, Julie Zhuo, Leisa Reichelt, Mike Monteiro
We're midway through Tom's five-part series that explores innovation in the compliance function. In today's episode, he considers how design thinking can help Chief Compliance Officers create more robust compliance programs that will become deeply rooted in the company's core.In a recent Harvard Business Review (HBR) article, Jon Kolko discussed how design thinking can bring innovation into a compliance program. The article, “Design Thinking Comes of Age," talked about how “the approach, once used primarily in product design, is now infusing corporate culture.” It can be used to redesign your compliance program for your internal customers, like your employees and contractors. The goal in redesigning the compliance program is to get these groups to fluidly follow compliance protocols without a second thought. Here are Kolko's Components of Design Thinking:Focus on the users’ experience with compliance. Designers should focus on the "emotional experience” of the users. Doing so allows the user to find emotional resonance with the compliance program, since the users' needs have been thoughtfully included vs. simply focusing on internal operating efficiencies.Create "design artifacts." This can be a physical item OR any document that has come to define the traditional organizational environment. Kolko shares that design artifacts are critical because, “they add a fluid dimension to the exploration of complexity, allowing for nonlinear thought when tackling nonlinear problems.” Develop prototypes to explore potential solutions. Building parts of your system and testing it from the user's perspective is a better way to communicate ideas and obtain feedback. Although this might appear counterintuitive, it's important to remember that the key component for design thinking is a tolerance for failure.Exhibit thoughtful constraint when moving forward. Kolko ends this section by stating that sometimes you lead with “constrained focus.” That means one must be deliberate about which processes to include or remove in the compliance program redesign.Now that you understand the key components of design thinking, it's also vital that you understand the challenges that apply directly to the CCO or compliance practitioner in implementing design thinking. First, there must be a willingness to accept more ambiguity, particularly in the immediate expectation, for a monetary return on investment. Second, a company must be willing to embrace the risk that comes from transformation. The third is the resetting of expectations since design does not solve problems but rather “cuts through complexity” to deliver a better overall compliance experience.By following the key components of design thinking and overcoming these three challenges, the internal customers can demonstrate the compliance training's effectiveness and the company becomes a better-run organization.Ongoing EducationIf you’re a compliance professional looking for a convenient and effective way to fulfill your continuing education requirements, go to FCPAComplianceReport.com/Courses and choose from 4 hour-long training packages that will keep you up to date with the latest developments in the compliance field. Learn more about your ad choices. Visit megaphone.fm/adchoices
Jon Kolko - Closing Keynote Day 1 by UX Australia
Jon Kolko is a Partner at Modernist Studio , and the Founder of the Austin Center for Design. Jon is the author of six books. One of his most recent is Creative Clarity: A Practical Guide for Bringing Creative Thinking Into Your Company. In this conversation Jon and Erik discuss: Giving your team the space to produce amazing work; and build a unique form of trust in your company culture The process of critique, conflict, and ideation Implementing creativity in a strategic manner across your company Mentioned in this episode: Audible – Go to Audible.com/todo or text ‘todo’ to 500-500 to get started today! Gusto – Get three free months after running your first payroll! Weebly – Get 15% off your first purchase! Please connect with me Subscribe, rate, and review in iTunes Follow @ErikJFisher Check out more Noodle.mx Network showsThe Audacity to Podcast: "How-to" podcast about podcastingBeyond the To-Do List: Personal and professional productivityThe Productive Woman: Productivity for busy womenONCE: Once Upon a Time podcastWelcome to Level Seven: Agents of SHIELD and Marvel’s cinematic universe podcastAre You Just Watching?: Movie reviews with Christian critical thinkingthe Ramen Noodle: Family-friendly clean comedy
“Many have seen a TED talk about design thinking but they don’t know what’s next — what it looks like.” This week on the On Brand podcast we unpacked design thinking, magical experiences, Nordic design, and how to criticize creative work with Jon Kolko, author of Creative Clarity and Partner at Modernist Studio. About Jon Kolko Jon Kolko is the author of Creative Clarity, Partner at Modernist Studio, and the Founder of Austin Center for Design. Previously the Vice President of Design at Blackboard, he has worked extensively with both startups and Fortune 500 companies. He has been a Professor of Interaction and Industrial Design at the Savannah College of Art and Design, and has taught at the University of Texas at Austin, the Center for Design Studies of Monterrey, Mexico, and Malmö University, Sweden. Episode Highlights How is teaching in the US different than teaching abroad? Jon has taught in some of my favorite places. But how is teaching Austin, Texas different from teaching in Malmo, Sweden? The work ethic is a little different to say the least. “Sweden is committed and motivated. They respect design and humanity ahead of business.” More on Nordic design. As a frequent visitor to Sweden, Denmark, and Finland, I am a huge fan of Nordic design. “They take it very seriously. They roll up their sleeves and work on something until it’s done.” How can your brand embrace design thinking? Jon shared his two core pillars. First, vision/narrative. Design thinkers have a knack for embracing the world as it could be and sharing that vision. Usually through storytelling. Second, criticism/iteration. We need to get better at talking about why something doesn’t work. How can we get better about talking about things that don’t work? “There are rules! First the person being critiqued shuts up. This lets everyone be heard. But they also get to filter. We also make sure the language is aimed at the work product.” As opposed to critiquing the person behind the work. What brand has made Jon smile recently? An experience buying a washer and dryer. That’s all I’ll say here. You have to listen for the smile. To learn more, go to jonkolko.com and moderniststudio.com. As We Wrap … Did you hear something you liked on this episode or another? Do you have a question you’d like our guests to answer? Let me know on Twitter using the hashtag #OnBrandPodcast and you may just hear your thoughts here on the show. On Brand is sponsored by my new book Brand Now. Discover the seven dynamics to help your brand stand out in our crowded, distracted world. Order now and get special digital extras. Learn more. Subscribe to the podcast – You can subscribe to the show via iTunes, Stitcher, TuneIn, and RSS. Rate and review the show – If you like what you’re hearing, head over to iTunes and click that 5-star button to rate the show. And if you have a few extra seconds, write a couple of sentences and submit a review. This helps others find the podcast. OK. How do you rate and review a podcast? Need a quick tutorial on leaving a rating/review in iTunes? Check this out. Until next week, I’ll see you on the Internet!
Jon Kolko What are the Rules for Creativity in Your Organization? Is your organization known for its creativity in product or service solutions and for arriving at creative solutions to challenging internal issues? Just like individuals, organizations can think of themselves as not being creative, yet it behooves them to gain creative clarity, have a creative strategy and value a culture of criticism. If you are stumped about what that means, you need to listen to the conversation Steve had with Jon Kolko, the author of Creative Clarity: A Practical Guide for Bringing Creative Thinking into Your Company. Every bone in Jon’s body is creative, and he shares great insights into the rules of creativity and the value of having a creative environment in your organization. There are rules to the game (so to speak) and Jon explains them with clarity and simplicity. Learn more about Jon Kolko, his work and writing by visiting Modernist Studio and his personal website. You can also follow him on Twitter. To learn more about his book Creative Clarity – A Practical Guide for Bringing Creative Thinking into Your Company, click the link. Click here to check out our newest leadership development tool – LEAD – Leadership Education and Development Steve Caldwell is an executive mentor and coach to managers and leaders who desire to excel in their career and become the leader others want to follow. Steve is a leadership expert, host of the Manager Mojo podcast and author of the book Manager Mojo – Be the Leader Others Want to Follow. (www.ManagerMojo.com) Steve also coaches his followers not only on how to become great leaders, but how to effectively coach and lead their employees to find satisfaction and fulfillment from their jobs and life. Having started his work career at the savvy age of 13, Steve is also currently CEO of Predictive People Analytics based in San Francisco, CA, a firm specializing in helping leaders increase sales, reduce turnover, and attract key talent. (www.PredictivePeopleAnalytics.com)
How does chaos influence creativity? How can “flow states” help teams manage feedback and achieve creativity? In this episode, Haley interviews designer, educator and author, Jon Kolko. Kolko shares details from his new book, Creative Clarity: A Practical Guide for Bringing Creative Thinking into Your Company, which he wrote to help leaders and creative thinkers manage the complexity and chaos of the creative process. During his interview, he explains how elements of complex systems science, including emergence, constraints, feedback and framing, influence the creative process. He also provides many helpful tips for how to foster a culture of creativity within an organization.
What if you are creative, but your organization is not? Many of us have worked in places that have tried to adopt more creative practices, and we know that it doesn’t always produce the desired results. In fact, if we introduce creativity, it can even seem to backfire. But Jon Kolko has devised a formula for injecting creativity into resistant organizations. Author of the book, Creative Clarity: A Practical Guide for Bringing Creative Thinking Into Your Company, Jon is a Partner at Modernist Studio and Founder of Austin Center for Design. He served as VP of Design at Blackboard, has worked extensively with both startups and Fortune 500 companies, and has written four additional books on design. Jon shares insights for achieving creativity and innovation in even the most resistant organizations. In this interview we discuss: Why attempts at introducing creativity into organizations can make things worse The role framing plays in the creative process and how it helps with innovation How leading with a creative strategy changes can yield more innovative solutions Why summary problem statements are so important How to push through complexity to arrive at simplicity Why creative people work best a flow state of uninterrupted blocks of time Why embracing a creative culture means embracing uncertainty The role of feedback in a special kind of meeting called a critique The two reactions to avoid when receiving feedback How creative approaches differ in small versus large organizations The three types of ownership of ideas The one skill that every instructor needs to teach students in creative fields What mentors are invaluable Why teaching design thinking is inseparable from teaching of design Links to Topics Mentioned in this Podcast Jon Kolko Creative Clarity Frog Design Ideo Flow The Swoop and Poop Design Thinking If you enjoy the podcast, please rate and review it on iTunes - your ratings make all the difference. For automatic delivery of new episodes, be sure to subscribe. As always, thanks for listening! Thank you to Emmy-award-winning Creative Director Vanida Vae for designing the Curious Minds logo, and thank you to Rob Mancabelli for all of his production expertise! www.gayleallen.net LinkedIn @GAllenTC
In this episode, Haley interviews Jon Kolko, the VP of Design at Blackboard and the founder of the Austin Center for Design. He is also an author of several books, including Well-Designed: How to Use Empathy to Create Products People Love, which is discussed in this episode. Jon shares his vast knowledge and experience with complexity, design, and problem solving.
For many businesses, the danger is that customers make buying decisions based solely on price and they end up in commodity hell. To prevent that from happening, you need to create products that are experiential and cause people to have an emotional reaction to them. You need the secret sauce: empathy, says Jon Kolko, author of Well Designed.
Speaker: Jon KolkoOur material is less then 25 years old. HTML was invented in 1990, and most of us have enjoyed building with it since. Many of us actually helped invent it, or parts of it: the HTML specification, advancements in client-side scripting, new device platforms, new possibilities. We have an intimacy with the material, in the same way that a potter knows her clay. This technology – this powerful force, this beautiful material – can be aimed and directed. But where shall we direct it, and to what end? In this talk, Jon Kolko introduces design-led Social Entrepreneurship as the profession for directing and humanizing technology. You’ll learn about what it means to be an entrepreneur, and you’ll hear some examples of failure and success. Ultimately, you’ll learn how, and why, to aim technology at problems worth solving.
Academy of Art University presents an evening with Don Norman and Jon Kolko