Aurelius Podcast

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Industry experts discussing design and product strategy. Hear from leaders how they are solving the right problems and building products and features that matter most.

Aurelius


    • Jul 29, 2024 LATEST EPISODE
    • monthly NEW EPISODES
    • 49m AVG DURATION
    • 72 EPISODES

    5 from 19 ratings Listeners of Aurelius Podcast that love the show mention: great.



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    Latest episodes from Aurelius Podcast

    Episode 70: Navigating the Art & Strategy of Product Management with Jessica Nelson Kohel

    Play Episode Listen Later Jul 29, 2024 44:19


    Aurelius Podcast - Episode 70 highlights with Jessica Nelson Kohel: - How UX Research fits into both large and small company product organizations - The role of Product Manager, its evolution and common misunderstandings - Importance of “the art” of product management like communication style, culture, context and relevance - Product strategy and the critical inclusion of UX research - Measuring the success of your product strategy

    Episode 69: The Role of UX Research in Product Management with Teresa Cain

    Play Episode Listen Later Jul 8, 2024 49:36


    Aurelius Podcast - Episode 69 highlights with Teresa Cain: - Evolution of the Product Management role over the years - Tips for collaboration between UX Research and Product Management - Vital role of UX research in product strategy - Stakeholder engagement in the prioritization and delivery of and UX Research - How to solve problems in 2 hours

    Episode 68: The Current & Future State of UX, Research + DesignOps with Jon Fukuda

    Play Episode Listen Later Jun 14, 2024 58:29


    Aurelius Podcast - Episode 68 highlights with Jon Fukuda: - The ROI of UX, Research and DesignOps - Triple forces of change: Economics, Technology and Culture - Mitigating business risk through UX - Future outlook of the UX, Research and Product industry

    Episode 67: Customer Feedback with Janna Bastow

    Play Episode Listen Later Mar 19, 2024 55:36


    Aurelius Podcast - Episode 67 highlights with Janna Bastow: - Using UX research to inform product roadmaps - Stories about how to avoid major code and product rollbacks by simply conducting good UX research - Using customer needs to truly innovate and avoid building a better competitive copycat product - How to avoid building a Frankenstein product

    Episode 66: Shadow Design with Audrey Crane

    Play Episode Listen Later Feb 28, 2024 44:10


    Aurelius Podcast - Episode 66 highlights with Audrey Crane: - Defining Shadow Design and its potential impact on your organization - Audrey and her team's research study on Shadow Design - Shadow IT and it's correlation to Shadow Design - Risks and implications of Shadow Design in the product development process - How to uncover if Shadow Design is happening at your company

    Episode 65: The ROI of UX Research with Ruby Pryor

    Play Episode Listen Later Feb 1, 2024 50:00


    Aurelius Podcast - Episode 65 highlights with Ruby Pryor: - Defining the ROI of UX and UX Research - The case for building confidence in speaking about UX Research in terms of dollars - Understanding how certain recommendations you make impact the fundamental business model of where you work - Business models, understanding them and how UX Research work fits into them - Examples of how to determine and communicate the ROI of UX research - How to calculate the ROI of UX and research

    Episode 64: Contextual Surveys, AI and the Human Touch in UX Research with Ryan Glasgow

    Play Episode Listen Later Jan 9, 2024 44:46


    Aurelius Podcast - Episode 64 highlights with Ryan Glasgow: - The story of Sprig and the gap Ryan identified in user research and market research tools - Problems and challenges with typical surveys for product research - Effectiveness and application of in-context survey research - AI in UX research and the true value a human brings as a researcher - Concerns and tips for using AI in customer research analysis - A founders perspective on customer research and the power of in-context research

    Episode 63: UX Maturity with Darren Hood

    Play Episode Listen Later Dec 19, 2023 51:30


    Aurelius Podcast - Episode 63 highlights with Darren Hood: - UX Maturity: what UX maturity looks like at the organization and individual level - How UX maturity level impacts the planning and effectiveness of UX work - Tips for assessing your personal, team and organizational UX maturity - The impact of UX maturity on leadership and the hiring process - Challenges and the state of UX maturity as an industry in 2023 - Darren's steps for assessing and improving your own UX maturity

    Episode 62: The Reality and Challenges of Being a Design Leader with Jesse James Garrett

    Play Episode Listen Later Nov 17, 2023 51:15


    Aurelius Podcast - Episode 62 highlights with Jesse James Garrett: - Discussing The Elements of User Experience and its impact - Defining and communicating the value proposition of design - What being a design executive and design leader actually looks like - Steps for success in a design leadership role - The importance relationship building in design leadership

    Episode 61: Navigating the UX/CX Landscape: Balancing Speed, Quality, & Empowerment w/ Debbie Levitt

    Play Episode Listen Later Oct 20, 2023 48:44


    Aurelius Podcast - Episode 61 highlights with Debbie Levitt: - Differences and similarities between CX and UX - How the UX industry has shifted and where it's going - Tips for opening conversations with cross functional teams about UX Research - How to handle conversations where people mislabel terms in UX - How does UX fit into the Agile process

    Episode 60 - The Current and Future Role of AI in UX Research with Cheryl Platz

    Play Episode Listen Later Oct 6, 2023 46:15


    Aurelius Podcast - Episode 60 highlights with Cheryl Platz: - What is AI, Machine Learning and how will it impact UX Research - What AI is currently good at and how it really works - Surprising ways you're probably already using AI for UX Research today - Ethical considerations in the application of AI for UX Research - The impact of AI on the current UX job market - The future of UX Research and AI

    Episode 59 - Navigating the Challenges of UX in Real World Business Situations with Joe Natoli

    Play Episode Listen Later Sep 12, 2023 52:28


    Aurelius Podcast - Episode 59 highlights with Joe Natoli: - The importance of getting personal to influence decisions - Getting buy in for UX Research from stakeholders and other teams - Soft skills for making a bigger impact with research and insights - How new UX Researchers can bridge the gap in the disconnect between the learning environment and real world situations at big companies

    Episode 58 - From Detective to UX Researcher: Embracing Strategic Insights with Ari Zelmanow

    Play Episode Listen Later Aug 18, 2023 49:56


    Aurelius Podcast - Episode 58 highlights with Ari Zelmanow: - Being a strategic researcher and what that means - Learning how businesses work to speak that language and connect UX research to what matters across the organization - UX Research Democratization and Ari's thoughts about it - The role of UX research, how it's evolving and thoughts about how UX and research can adapt be more valuable

    Episode 57 with Phil Hesketh on UX Research & Consent

    Play Episode Listen Later Oct 4, 2021 43:45


    Episode 57 highlights: - UX Research consent - GDPR and UX Research - How to gain proper consent with your participants of user research - What are the rights of potential participants of UX research - The ethics of informed consent

    Episode 56 with Scott Berkun on How Design Makes the World

    Play Episode Listen Later Jul 28, 2021 47:25


    Show highlights: - An overview of Scott's new book, How Design Makes the World - Remote work for design, UX and product teams - How to create a workplace for UX professionals to get their best work done - How to explain the value of design to executives and stakeholders - What to do when your product managers, executives and engineers “just don't get” design - Builder culture, what it is and how to work within it to promote higher quality UX - Effects of industrialization on building products and how it translates to software management culture

    Episode 55 with Donna Spencer on Presenting UX Design & Research to Stakeholders

    Play Episode Listen Later Jul 7, 2021 39:10


    Highlights from this episode: - The history and evolution of UX - How to present UX and design work - Empathy for stakeholders and customers/users - Using stakeholder expertise to improve your UX design and research - Being an orchestrator and not a hero UX pro

    Episode 54 with Mary Formanek on UX Dark Patterns & Sharing UX Insight on TikTok

    Play Episode Listen Later Jun 16, 2021 35:58


    Show highlights: - How Mary got started on Tik Tok and began sharing UX knowledge there - Dark UX patterns, what they are and how to avoid them - Consent and interaction design to avoid building in dark design patterns - Examples from popular sites that use dark UX patterns

    Episode 53 with Vivianne Castillo on What it Means to Be Human Centered

    Play Episode Listen Later Jun 2, 2021 51:05


    Show Highlights: - What it means to be human centered in your professional and personal life - Hmnty Cntrd, their mission and the work Vivianne and her team are doing - How Vivianne went from being a grief counselor and doing trauma studies to becoming a UX researcher - What does it really mean to be empathetic - The role of diversity, equity and inclusion in UX and research work - Tips for self care and improving yourself as a UX professional and person - Doing and beginning the personal work for doing your best professional work

    Episode 52 with Roy Olende on ResearchOps & Scaling UX Research

    Play Episode Listen Later May 19, 2021 41:13


    Show highlights: - “Zoom” levels of research and what they mean - Figuring out when to do certain types of research and which methods to use - Ways to avoid wasting resources and repeating research - What’s the difference between UX Research and ResearchOps? - How to you know when you need a dedicated ResearchOps person

    Episode 51 with Timothy Bardlavens on Diversity, Equity & Inclusion in UX

    Play Episode Listen Later May 5, 2021 39:33


    Show highlights: - Diversity, equity and inclusion in UX and tech culture - Ways to recognize how tools and systems are directly contributing to inequity in our society and work - Stories and examples of how our society created inequities and how to recognize the connections to the work we do - Tips for doing more equitable UX and design research - Working to identify your own thoughts, actions and behavior to help create a more just and equitable world for all

    Episode 50 with Jon Kolko on Design Thinking & UX Research Analysis

    Play Episode Listen Later Apr 22, 2021 49:24


    Show highlights: - Sense-making and user research synthesis - How to find hidden insights in the research data you collect - Avoiding product backlog rot by simply reacting to things you hear about from customers - Steps to take for a better UX research process - Doing UX, research and sense-making better with product management - Should UX researchers be doing design too? - How to get into (or better at) UX, research and design

    Episode 49 with Nate Bolt on Remote Research, Impact & Social Responsibility

    Play Episode Listen Later Apr 8, 2021 41:50


    Show highlights: - Social impact of UX and research work - Remote research tips, tricks and challenges - The future of UX research in a post-pandemic world - Can you prove the ROI of UX research? - Balancing the need for delivering a great story from the research and keeping good rigor in your study - How to deal with people who don’t believe the findings from your research

    Episode 48 with Erin Casali on UX & Design Leadership

    Play Episode Listen Later Mar 25, 2021 37:47


    Episode highlights: - Design leadership and what it means to be a UX manager - Differences between being an individual contributor and manager/leader - Tips and tricks to being an awesome UX design/research leader - Strategies for providing feedback and criticism effectively - Common challenges for folks transitioning from team member to team leader

    Episode 47 with Alba Villamil on UX Research Ethics, Inclusion & Social Change

    Play Episode Listen Later Mar 10, 2021 43:45


    Show highlights: - Design ethics and ways to examine if your work is doing more harm than good - Inclusion in business and design - Things you can do to make your participants feel more comfortable and welcome - Using your position and influence to make positive ethical change in your company - Alba’s work at HmntyCntrd - Tips for making social change personally and professionally

    Episode 46 with Nick Finck on leadership, career progression, hiring & job hunting in UX

    Play Episode Listen Later Feb 25, 2021 59:58


    Show highlights: - The difference between leadership and management in UX - Being a UX mentor and coach - Expectations and differences between junior, mid level and senior UX practitioners - What it takes to be a great UX professional - Myths about hiring and working with a junior UX person - Tips for job hunting, applications and interviewing - Things hiring managers are looking for in UX candidates - Career progression for UX designers and researchers

    Episode 45 with Komal Faiz // International & Cross Cultural Research

    Play Episode Listen Later Feb 11, 2021 41:51


    Show highlights: - Komal’s research on international women’s mobility challenges - Tips for doing research across multiple countries and cultures - Culture differences and considerations when doing research in other countries - How language can make so much of a difference in research - Small but impactful steps you can take to do better UX research

    Episode 44 with Susan & Guthrie Weinschenk on Psychology, Behavioral Economics & UX

    Play Episode Listen Later Jan 21, 2021 44:56


    - Psychology and UX Design - How behavioral economics applies to UX design - Common behavior patterns we can design for - Design ethics and moral implications in UX design and research - How do you decide your design, product or service is ethical or not? - Examples of non-ethical design and marketing patterns - Considerations to take for designing a more ethical product or service - What UX designers and researchers need to know about psychology and behavioral economics

    Episode 43 – Articulating Better Design Decisions with Tom Greever

    Play Episode Listen Later Dec 3, 2020 41:08


    - Sharing design decisions effectively - What is a design decision? - Who’s responsible for design decisions? - Similarities between cultural differences and different team role differences in tech - Getting stakeholder approval and agreement on your work - Preparing for a design review meeting

    Episode 42 - UX Research Process & Practice with Bethany Stolle

    Play Episode Listen Later Nov 19, 2020 42:18


    - Quantitative vs Qualitative Research - Starting a new UX research team and practice - How to sell UX research to your company - Pitfalls to avoid when starting a UX research practice at your company

    Episode 41 – DesignOps 2.0 with Erica Rider

    Play Episode Listen Later Nov 12, 2020 49:02


    - DesignOps 2.0 at Paypal - Shifting the focus from scaling designers to scaling design itself - Comparing DesignOps and DevOps - Changing the responsibilities of UX designers so a small team can focus on the work that matters - Scaling design without hiring more designers - Tools and processes to for successful DesignOps

    Episode 40 – What UX People Need to Know About Business with Jane Portman

    Play Episode Listen Later Nov 5, 2020 40:00


    - The critical things you can learn about business to make you a better UX designer or researcher - How important is UX in the success of building new products - The business of consulting versus the business of products or software - How to stand out as a UX person in the world of generic resumes and cover letters

    Episode 39 - Designing Ballots & the Voter Experience with Dana Chisnell

    Play Episode Listen Later Oct 29, 2020 41:50


    - Dana’s stories about usability testing on ballot design prototypes - Overcoming stakeholder objections for doing user research - Challenges of local and federal elections in the United States - Ballot design and voter experience - Doing research for civic design and overcoming very complex roadblocks - How to get deep domain expertise in a regulated industry as a designer - Why our common approach to software design isn’t enough for civic design problems

    Episode 38 - UX & Product Management with Laura Klein

    Play Episode Listen Later Oct 22, 2020 47:45


    - The differences and similarities between UX and product management - How planning a heist is just like building digital products - Who owns the responsibility of “knowing your customers” - Using both quantitative and qualitative research to improve your designs and products

    Episode 37 - DesignOps & ResearchOps in the Enterprise with Fred Beecher

    Play Episode Listen Later Oct 15, 2020 38:48


    - DesignOps and ResearchOps at a large enterprise like Best Buy - Fred’s story of how he got introduced to and a job working in DesignOps - A day in the life of a job in DesignOps - The part an insights repository plays in DesignOps and ResearchOps at a large company - Dealing with the unsexy parts of UX, Research and Designops

    research enterprise ux designops researchops fred beecher
    Episode 36 - Sharing and Communicating User Research with Natalie Hanson

    Play Episode Listen Later Apr 5, 2019 52:59


    Episode 36 highlights with Natalie Hanson - Differences between in house and external UX teams and the unique challenges of each - Tips for collaborating with others on your user research work - How to encourage non-designers and non-researchers to collaborate on user research and insights - Tips for working with stakeholders who believe they already know what needs to be designed - Effectively communicating user research insights to inspire action from executives, developers and more

    Episode 35 with Rob Walling on Startups and Making Tough Design and Product Decisions

    Play Episode Listen Later Feb 20, 2019 56:28


    Episode 35 highlights with Rob Walling: - How Rob started and/or acquired multiple SaaS apps over the years and some product and design lessons he’s learned from that experience - Rob’s background as a software engineer and what made him decide to become an entrepreneur - The story of founding Drip and how Rob and how the team made some pretty big changes in the product - Finding the confidence to help you figure out how, and when, to make big product decisions - Minimum Path to Awesome and how to successfully launch new features in your product

    Episode 34 with Jason Voiovich on the Dangers of Quant Data and Empathy

    Play Episode Listen Later Dec 22, 2018 62:55


    Episode 34 highlights with Jason Voiovich: - Jason’s background in marketing and consumerism as well as what led him to become an author on the topics - The pitfalls of focusing too much on analytics and quantitative data to understand your customers - Why empathy is a key to the future of our work and society - Jason’s research about empathy - The connection between empathy and burnout… and what you can do about it - Doing less to get better results in UX, research and marketing - What does it mean to be scientific versus “scientism”?

    Episode 33 with Kate Towsey

    Play Episode Listen Later Nov 27, 2018 48:46


    Episode 33 highlights with Kate Towsey: - Kate’s background and how she got into user research and ResearchOps - What it was like to “research the researchers” - The global ResearchOps community and how it all began - Research repositories and libraries - Leading research operations at Atlassian - How and why the ResearchOps community grew to what it is now - Kate’s definition for #WhatisResearchOps?

    research researchops
    Episode 32 with Gregg Bernstein

    Play Episode Listen Later Oct 31, 2018 64:17


    Episode 32 highlights with Gregg Bernstein: - How Gregg and his team are doing user research at Vox Media - Doing user research for broad audiences and industries - Using smaller research projects to lead to larger more strategic research - How to most effectively share your user research findings with stakeholders and your team - Thoughts on UX research repositories and libraries - Tools and tips for setting up your ResearchOps and process for taking in, conducting and sharing user research at your company - Making user research more strategic to influence company focus and direction - Avoiding the pitfalls of overthinking in the user research process

    Episode 31 with Hana Nagel

    Play Episode Listen Later Oct 11, 2018 68:57


    Episode 31 highlights with Hana Nagel: - How the President of the United States did “user research” and what you can learn from that in your work as a UX designer, researcher and product maker - Doing user research...about user research, so that you can see much more success with your organization adopting a more user centered mindset - Focusing on the outcomes of research to create a greater impact with user research at your company - Learning the behavior of your teams and company in order to sell user research internally - How to empower other teams to do user research themselves in order to scale user research at your company - How to turn user research and findings into action and recommendations - Giving your team and company confidence in doing the right things

    Episode 30 with Dave Malouf

    Play Episode Listen Later Sep 18, 2018 40:31


    Episode 30 highlights with Dave Malouf: - What is ResearchOps and DesignOps? - Challenges of operationalizing research and design in growing organizations and how to overcome them - Dave’s tips and insights in how to grow design and research in your company more efficiently - Who owns “ResearchOps” and what does that person(s) do? - How to determine when you should be thinking about DesignOps and ResearchOps

    malouf designops researchops
    Episode 29 with Jorge Arango

    Play Episode Listen Later Sep 11, 2018 65:46


    Episode 29 highlights with Jorge Arango: - The similarities between physical architecture and UX design - Tips we can apply from the process of architecture to digital design - How to think about physical spaces to inform the digital information spaces you create - Feedback loops in digital information spaces - How the rate of change in physical buildings vs. digital spaces has changed our expectations as a culture - The ways language greatly impact our expectations and design of digital spaces - Design ethics in digital places where civic discourse happens and how we as designers can be more mindful in creating them

    Episode 28 with Jim Kalbach on Experience Mapping and Design in Business

    Play Episode Listen Later Aug 27, 2018 49:37


    Episode 28 highlights with Jim Kalbach: - What is the difference between user experience, customer experience and marketing - Jim’s background in UX design and how that helped him transition to his role now in customer experience and product education - Remembering that the “grass is never greener” and no organization is perfect in order to have a longer term impact where you work - What is the true secret to becoming a kick ass design leader - The long term effects of even the smallest UX and user research decisions - Experience mapping principles and tips from Jim’s book - Building empathy and understanding for your stakeholders and business to be a more successful designer

    Episode 27 with Brianna Sylver

    Play Episode Listen Later Aug 7, 2018 75:42


    Listen to Episode 27 for highlights with Brianna Sylver including: - The difference between user research and market research -Using both market research and user research to build a better design strategy - Why market research may not be what you think it is - How and when you should think about doing user research more like a market researcher - Project mindset vs. product mindset - Tactical vs. strategic UX design

    Episode 26 with Jeffrey Zeldman

    Play Episode Listen Later Jul 24, 2018 44:57


    - How Jeffrey and the team at An Event Apart design the experience of the conference - The dangers in the seduction of building “cool” stuff as opposed to the things people need - What’s the difference between junior designers and senior designers? - Design ethics, mindfulness and inclusiveness in UX design and product management - How the web and design has changed since 1995

    Episode 25 with Michelle Fitzpatrick

    Play Episode Listen Later Jul 10, 2018 45:13


    - Product management at Intercom - Choosing the right problems to solve for your customers - What user research looks like at Intercom - How Michelle and the product team at Intercom chooses which projects to work on - Where does UX design start and Product Management end?

    Episode 24 with Denise Jacobs

    Play Episode Listen Later Jun 21, 2018 63:08


    Episode 24 Highlights: - What is creativity? - The concept of “flow” and its role in identifying and harnessing your creativity - Denise’s story of her very own zone of genius and how you can find yours - Dangers of burnout, how you got there, how to dig yourself out and also how to avoid it - Different types of motivation and what they have to do with your work - How making custom earrings helps Denise be a better writer and speaker - Using HALT to take care of yourself and foster your inner creativity

    Episode 23 with Lindsey Redinger

    Play Episode Listen Later Jun 4, 2018 55:37


    Episode 23 Highlights with Lindsey Redinger: - What is ResearchOps and how do you operationalize user research? - Making research accessible to everyone in the organization - How InVision documents and stores user research insights - Lindsey’s trick for helping all of InVision build empathy with their customers - Getting new employees at InVision up to speed with who their customers are as part of their new hire onboarding - How to get started in your ResearchOps practice or operationalizing user research and your company - Keeping individual projects aligned to broader company goals - How Lindsey and InVision uses the Jobs To Be Done framework to keep user research focused https://blog.aureliuslab.com/lindsey-redinger-user-research-and-research-ops-podcast

    Episode 22 with Peter Morville

    Play Episode Listen Later May 14, 2018 54:43


    Episode 22 highlights: - Peter’s new book “Planning for Everything” and what led him to decide to write a book about planning - What we can learn from the U.S. Marines about planning better design and research projects - Peter’s framework of S.T.A.R.F.I.N.D.E.R and how to use it for better planning of your ux, design and research projects - How Agile development process can help...and hinder your design and software project planning - Are you OVER-planning? How to determine if you are and if so work at getting better at improvising - Tips for convincing your stakeholders to do (or do more) user research - Systems thinking and how it applies to UX design and product management - Ways to be more self-aware in the design, features and decisions we make in our work as UX designers, researchers and product managers more here: https://blog.aureliuslab.com/peter-morville-interview-on-ux-user-research-and-design-planning

    Episode 21 with Lou Rosenfeld

    Play Episode Listen Later May 7, 2018 53:47


    Episode 21 Highlights: - Lou’s background, the beginning of the internet and how UX/IA all started - The stories behind Lou meeting Tim Berners Lee and Larry Page - How Lou started Rosenfeld Media, the UX book publishing company - The story of the blind men and the elephant and how it applies to building a great user experience - DesignOps, ResearchOps and how Lou began major conferences around those topics - Lou’s advice for those of us working in large organizations doing UX design

    Inside Aurelius - 002 with Joseph Szczesniak and Zack Naylor

    Play Episode Listen Later May 1, 2018 62:04


    - The technology stack that we built Aurelius with and how it’s evolved over time - Understanding common development terms to better communicate design ideas - An inside look at how Joseph and Zack make decisions about the product and the company - Behind the scenes views and opinions on making technology upgrades and feature prioritizations - How we build Aurelius like Wyatt Earp

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