Podcast appearances and mentions of Julie Zhuo

Are 1:1s a waste of time? Not if you're leading a growing team.In this episode host Jackie Koch challenges the rising trend of skipping one-on-one meetings and explains why most leaders can't afford to follow that advice. You'll learn what great 1:1s actually look like, how they improve trust, performance, and retention, and how to run them without adding chaos to your calendar.Whether you're a first-time founder or a seasoned CEO, this episode will help you lead your team better with one of the most underrated leadership tools out there.What You'll Learn:Why some high-profile CEOs have ditched 1:1s—and why that doesn't apply to youThe real cost of skipping 1:1s (burnout, blindspots, and turnover)A simple structure for running effective, low-lift 1:1sHow to tailor your 1:1s to different team members and situationsCoaching-style questions that help your team solve problems and growWhat former Facebook exec Julie Zhuo learned about 1:1s after 13 years under Mark ZuckerbergPerfect For:Startup founders Small business ownersTeam leads and first-time managersAnyone who wants to lead with more intention and less reactivityFree Resource:Grab the HR + Hiring Essentials Playbook, packed with templates and tips to manage and grow your teamVisit peopleprinciples.co to downloadSubscribe and Review:If this episode helped you, the best way to support the show is to subscribe, share it with a fellow leader, and leave a quick review on Apple Podcasts or Spotify. It helps more people find the show and become better bosses.

Simina Fodor: How Leadership Communication Can Destroy Team Morale Read the full Show Notes and search through the world's largest audio library on Agile and Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes. Simina recounts working with a diverse, remote team on a high-visibility project to retire legacy systems under strict deadlines. The team made sacrifices, working overtime and through vacations to meet the challenging timeline. When Simina recommended team bonuses to recognize their extraordinary efforts, leadership not only rejected the request but publicly announced that overtime was simply "expected" as part of the job. This single communication destroyed the team's trust, leading to disengagement, dropped velocity, missed deadlines, and team members skipping Scrum events. Simina highlights how quickly team dynamics can collapse when leadership dismisses extra effort and fails to acknowledge team contributions. Self-reflection Question: How might you advocate for proper recognition of your team's extraordinary efforts when leadership views such work as simply expected? Featured Book of the Week: The Making of a Manager by Julie Zhuo Simina recommends "The Making of a Manager" by Julie Zhuo, a book she initially dismissed because she wasn't in a management role. However, upon reading it, she discovered numerous parallels between effective management and Scrum Mastery. The book's message that managers don't need to know all the answers resonated deeply with her, reinforcing the importance of understanding humans first before implementing processes. Despite not being an Agile-specific book, Simina found its people-focused approach incredibly valuable for her Scrum Master practice. [Scrum Master Toolbox Podcast Recommends]

Are you looking to invest in your leadership skills in 2025? You're in the right place. In this episode, Emma is revealing the top four business books that were instrumental in transforming her team and leadership approach in 2024. These handpicked books focus on management, team-building, accountability, and scaling strategies - offering insights to help you lead effectively and scale smarter. Discover actionable insights to refine your managerial style and strengthen your team dynamic whether you're a founder, a manager, or someone eager to grow. Listen in as Emma shares her favorite titles that cover: How to foster accountability for stronger team performance Proven methods to position your agency as a leader in a competitive market Tactics for building a cohesive, high-performing team with shared purpose and trust And so much more!   Mentioned in this episode:  The Making of a Manager, by Julie Zhuo  Winning with Accountability by Henry Evans Sell with Authority by Drew McLellan and Stephen Woessner All In: How Great Leaders Build Unstoppable Teams by Mike Michalowicz   Connect with Ninety Five Media: Website Instagram  Need Support with Your Podcast? We've got you covered  Book a Strategy Intensive Call with Emma for a custom marketing plan for your brand: strategyintensivecall.co   Book a call to explore our social media management services for your business! ninetyfivemedia.co/book-a-call  

Julie Zhuo's book "The Making of a Manager"

Mais uma semana super especial no ArenaVerso: chegamos aos 10.000 plays do nosso podcast!

So, you have a vision and a business – but what crucial element are you missing? The right people! Back on the podcast with me is Jackie Koch, who is not only a good friend of mine but an expert when it comes to HR + hiring talent to bring your vision to life! This week, we'll dive into the tactical side of building and scaling a team as you step into your role as a leader. She'll share the best strategies to call in your dream team and create a solid foundation for your business to thrive. To all the entrepreneurs + small business owners looking to take their leadership skills to the next level, this is YOUR episode! HIGHLIGHTS 00:00 Say hello to Jackie Koch, your go-to guide for all things leadership, HR, and hiring talent! 03:20 Mindset shifts from start-up world to entrepreneurship. 09:45 What are the biggest mistakes when building a team? 13:25 How to foster relationships with your team as a leader. 18:30 Most commonly forgotten HR regulations. 23:35 How do you build your own dream team? 28:40 The best resources + tips for the hiring process. 33:40 How to call in the right people for your business. 38:40 The biggest shifts we can make as a leader. 45:50 What do you need to become the world's greatest boss? 48:05 Celebrating Jackie's Powerhouse moment of going through a hard season while growing a business. RESOURCES + LINKS Check out Jackie's World's Greatest Boss Podcast! Visit People Principles for HR Services | https://www.peopleprinciples.co/ondemand   Give to Grow by Mo Bunnell on Amazon Radical Candor by Kim Scott on Amazon The Making of a Manager by Julie Zhuo on Amazon   Check out the Manager Method by Ashely Herd! | https://www.managermethod.com/   Click HERE to text the word MENTOR to (602) 536-7829 for weekly business + mindset tips delivered straight to your phone!   Powerhouse Women is a COMMUNITY and YOU are part of it! Take a screenshot of this episode and tag us on Instagram so we can keep the conversation going and create more of the episodes you need!    FOLLOW Jackie: @jackie.koch_ Powerhouse Women: @powerhouse_women Lindsey: @llindseyschwartz   Visit the Powerhouse Women website: powerhousewomen.co Join the PW Community Facebook Group: facebook.com/groups/powerhousewomencommunity  

Hi folks! We hope your summer is going well. Aarron and I are traveling and spending some time with our families this week, so we thought we'd rewind to one of our favorite episodes, with Julie Zhuo. The episode came to mind because one of our listeners asked us what episodes we'd recommend to someone who is growing their team, and Julie's book The Making of Manager has a lot of helpful advice.  Find the full episode, transcript, and more on our Substack: https://designbetterpodcast.com/p/rewind-julie-zhuo We also suggested Tony Fadell's episode to our listener…the inventor of the iPhone and iPod has some great tips about hiring people who are skilled but don't necessarily have the experience that ticks all the boxes of the posted job description. We first aired the interview with Julie back in 2019, when she was the VP of Product Design at Facebook. Since then, she's gone on to found her own company called Sundial, with the mission to help teams make faster, smarter decisions with data. Original episode description Listen as Julie Zhuo, former VP of Product Design at Facebook and author of The Making of a Manager, recalls some of her earliest professional experiences at one of the fastest growing companies on the planet. She reveals how she got her start and grew to be a highly influential design leader renowned for building top-notch teams. Julie talks about the difference between leading and managing, and shares personal examples that can help you advance your career. Bio Julie Zhuo started building products as employee ~100 at Facebook and went on to head up product design for the Facebook app for many years. She's kept a blog called The Looking Glass, about design, technology and leadership for much of that time. In 2019 she wrote a bestselling leadership book called The Making of a Manager. Currently, she's living the entrepreneurial journey with her start-up Sundial whose mission is to help teams make faster, smarter decisions with data. *** Premium Episodes on Design Better This ad-supported episode is available to everyone. If you'd like to hear it ad-free, upgrade to our premium subscription, where you'll get an additional 2 ad-free episodes per month (4 total). Premium subscribers also get access to our monthly AMAs with former guests, ad-free episodes, early and discounted access to workshops, and our new enhanced newsletter The Brief that compiles salient insights, quotes, readings, and creative processes uncovered in the show.   Upgrade to paid *** Visiting the links below is one of the best ways to support our show: Zeplin: Few things frustrate designers quite as much as seeing the UI they've meticulously designed, botched when built out. But Zeplin can help you make every design-to-dev handoff efficient and accurate so you nail every release on time and on budget. Design Better listeners can get their first month of the Basic Plan free. Just go to zeplin.io and use code DESIGNBETTER to get your first month of the Basic Plan free. Greenlight: Years ago, Aarron and Eli set up their kids with Greenlight, a debit card and money app made for families. Their allowance is automatically deposited into their account and is divided into three buckets: spending, saving, and giving. With Greenlight's investing tools, we've helped our kids learn how to invest in stocks and mutual funds and they can see those investments grow. Sign up for Greenlight today and get your first month free: http://greenlight.com/designbetter Babbel: Babbel's quick 10-minute lessons are hand-crafted by over 200 language experts to help you start speaking a new language in as little as 3 weeks. Here's a special, (limited time) deal for our listeners: Right now get up to 60% off your Babbel subscription by visiting http://babbel.com/designbetter. Rules and restrictions may apply. Learn more about your ad choices. Visit megaphone.fm/adchoices

Vale... lo has conseguido, eres manager, o gestor, o gerente...Además de celebrarlo y presumir en LinkedIn de inmediato tu nuevo puesto, la realidad te golpea de golpe: no tienes ni idea de lo que conlleva ser un gran manager.¿Qué se espera de un gran manager? ¿Cómo sacar el mayor partido a tu equipo de forma inspiradora? ¿Cómo mejorar tú y hacer que mejoren otros?En este episodio analizo el libro Cómo Crear un Manager (The Making of a Manager, 2019), de Julie Zhuo, experta en liderar equipos de cientos de personas en Facebook, y que te va a ayudar a dar respuesta a todas esas preguntas, para que aprendas a:Saber qué se espera de un gran managerCómo realizar entrevistas productivas y saber a quién contratarCómo inspirar confianza a tu equipo para que se comunique de forma poderosaCómo dejar de perder el tiempo y tener sólo reuniones productivasAquí puedes conseguir este libro:AQUÍ TIENES EL LIBRO "The Making of a Manager": https://geni.us/manager En esta página encuentras las notas del episodio y todos los enlaces mencionados:https://librosparaemprendedores.net/320Ah! ¿Quieres recibir cada semana por email, gratis, estrategias y tácticas para ser mejor empleado, emprendedor y empresario? Suscríbete a mi email semanal aquí:https://librosparaemprendedores.net/newsletter En Youtube y en Instagram estamos publicando también contenido exclusivo. Suscríbete ahora:Youtube: http://www.youtube.com/c/LibrosparaemprendedoresNetInstagram: https://instagram.com/librosparaemprendedores Además, recuerda que puedes suscribirte al podcast en:- Nuestra página: http://librosparaemprendedores.net/feed/podcast- iTunes: https://itunes.apple.com/mx/podcast/libros-para-emprendedores/id1076142249?l=es- Spotify: https://open.spotify.com/show/0qXuVDCYF8HvkEynJwHULb y seguirnos en Twitter ( https://twitter.com/EmprendeLibros ) y en Facebook ( https://www.facebook.com/EmprendeLibros/ ). This content is under Fair Use:Copyright Disclaimer Under Section 107 of the Copyright Act in 1976; Allowance is made for "Fair Use" for purposes such as criticism, comment, news reporting, teaching, scholarship and research.Fair Use is a use permitted by copyright statute that might otherwise be infringing. Non-profit, educational or personal use tips the balance in favor of fair use.I do not own the original content. All rights and credit go to its rightful owners. No copyright infringement intended. Hosted on Acast. See acast.com/privacy for more information.

Vale... lo has conseguido, eres manager, o gestor, o gerente...Además de celebrarlo y presumir en LinkedIn de inmediato tu nuevo puesto, la realidad te golpea de golpe: no tienes ni idea de lo que conlleva ser un gran manager.¿Qué se espera de un gran manager? ¿Cómo sacar el mayor partido a tu equipo de forma inspiradora? ¿Cómo mejorar tú y hacer que mejoren otros?En este episodio analizo el libro Cómo Crear un Manager (The Making of a Manager, 2019), de Julie Zhuo, experta en liderar equipos de cientos de personas en Facebook, y que te va a ayudar a dar respuesta a todas esas preguntas, para que aprendas a:Saber qué se espera de un gran managerCómo realizar entrevistas productivas y saber a quién contratarCómo inspirar confianza a tu equipo para que se comunique de forma poderosaCómo dejar de perder el tiempo y tener sólo reuniones productivasAquí puedes conseguir este libro:AQUÍ TIENES EL LIBRO "The Making of a Manager": https://geni.us/manager En esta página encuentras las notas del episodio y todos los enlaces mencionados:https://librosparaemprendedores.net/320Ah! ¿Quieres recibir cada semana por email, gratis, estrategias y tácticas para ser mejor empleado, emprendedor y empresario? Suscríbete a mi email semanal aquí:https://librosparaemprendedores.net/newsletter En Youtube y en Instagram estamos publicando también contenido exclusivo. Suscríbete ahora:Youtube: http://www.youtube.com/c/LibrosparaemprendedoresNetInstagram: https://instagram.com/librosparaemprendedores Además, recuerda que puedes suscribirte al podcast en:- Nuestra página: http://librosparaemprendedores.net/feed/podcast- iTunes: https://itunes.apple.com/mx/podcast/libros-para-emprendedores/id1076142249?l=es- Spotify: https://open.spotify.com/show/0qXuVDCYF8HvkEynJwHULb y seguirnos en Twitter ( https://twitter.com/EmprendeLibros ) y en Facebook ( https://www.facebook.com/EmprendeLibros/ ). This content is under Fair Use:Copyright Disclaimer Under Section 107 of the Copyright Act in 1976; Allowance is made for "Fair Use" for purposes such as criticism, comment, news reporting, teaching, scholarship and research.Fair Use is a use permitted by copyright statute that might otherwise be infringing. Non-profit, educational or personal use tips the balance in favor of fair use.I do not own the original content. All rights and credit go to its rightful owners. No copyright infringement intended. Hosted on Acast. See acast.com/privacy for more information.

Julie Zhuo, founder of Sundial and former VP design at Meta, and Kunal Shah decode talent and culture insights from Silicon Valley to Bengaluru. Explore risk, creativity, and scaling leadership excellence. Tune in for a masterclass in effective leadership.

Mihika Kapoor is a design-engineer-PM hybrid at Figma, where she was an early PM on FigJam and is now spearheading development on a new product at the company that's coming out this June. She's known as the go-to person at Figma for leading new 0-to-1 products, and, as you'll hear in our conversation, beloved by everyone she works with. Her background includes founding Design Nation, a national nonprofit focused on democratizing design education for undergraduates; spearheading product launches at Meta; and community building within the NYC AI startup scene. In our conversation, we discuss:• How to effectively take ideas from 0 to 1 at larger companies• How to craft a compelling vision• The importance of vulnerability and feedback• The role of intuition and product sense in making decisions• How to practically communicate your vision• How to balance collaboration and strong opinions• Advice for building a strong team culture• Pivoting with grace and enthusiasm• The current AI revolution and its impact on PM—Brought to you by:• Paragon—Ship every SaaS integration your customers want• Lenny's Talent Team—Hire the best product people. Find the best product gigs• Vanta—Automate compliance. Simplify security—Find the transcript at: https://www.lennysnewsletter.com/p/vision-conviction-hype-mihika-kapoor—Where to find Mihika Kapoor:• X: https://twitter.com/mihikapoor• LinkedIn: https://www.linkedin.com/in/mihikakapoor/—Where to find Lenny:• Newsletter: https://www.lennysnewsletter.com• X: https://twitter.com/lennysan• LinkedIn: https://www.linkedin.com/in/lennyrachitsky/—In this episode, we cover:(00:00) Mihika's background(04:29) Core attributes of great product managers(07:34) Crafting a compelling vision(12:12) The vision behind FigJam (18:25) Delivering a vision without design or engineering skills(21:52) Creating momentum(26:36) The importance of strong conviction(27:45) Direct communication(32:48) Building hype(42:20) Immersing yourself in user insights(47:16) Operationalizing user insights  (50:33) Caring deeply about what you build(54:01) Finding passion in your work(57:00) Building a strong culture(01:07:07) Pivoting with grace and enthusiasm(01:11:48) Design Nation(01:13:15) Mihika's weaknesses(01:16:07) Building new products at larger companies(01:20:50) Coming up with a great idea(01:22:49) The key to going from 0 to 1(01:26:47) Spreading the idea across the company(01:29:15) Closing thoughts(01:32:11) Lightning round—Referenced:• Figma: https://www.figma.com/• Sho Kuwamoto on LinkedIn: https://www.linkedin.com/in/shokuwamoto/• The Medici Effect: What Elephants and Epidemics Can Teach Us About Innovation: https://www.amazon.com/Medici-Effect-Preface-Discussion-Guide/dp/1633692949• FigJam: https://www.figma.com/figjam/• Cognition: https://www.cognition-labs.com/• Devin: https://www.cognition-labs.com/introducing-devin• David Hoang on LinkedIn: https://www.linkedin.com/in/dhoang2/• Replit: https://replit.com/• The Making of Maker Week at Figma: https://www.figma.com/blog/the-making-of-maker-week/• Yuhki Yamashita on LinkedIn: https://www.linkedin.com/in/yuhki/• Jeff Bezos' Simple Decision-Making Framework Will Give You Clarity, Conviction, and Courage: https://medium.com/illumination/jeff-bezos-simple-decision-making-framework-will-give-you-clarity-conviction-and-courage-adf8d0183625• Alice Ching on LinkedIn: https://www.linkedin.com/in/aliceching/• Karl Jiang on LinkedIn: https://www.linkedin.com/in/karl-jiang-4a07424/• Kris Rasmussen on LinkedIn: https://www.linkedin.com/in/kristopherrasmussen/• Config: https://config.figma.com/• Dev Mode: https://www.figma.com/dev-mode/• Asana: https://asana.com/• Julie Zhuo on LinkedIn: https://www.linkedin.com/in/julie-zhuo/• StrengthsFinder test: https://www.gyfted.me/personality-quiz/strengthsfinder-test-free• Dylan Field on LinkedIn: https://www.linkedin.com/in/dylanfield/• Vishal Shah on LinkedIn: https://www.linkedin.com/in/vishalnshah/• Design Disruptors: https://www.invisionapp.com/films/design-disruptors• Daniel Burka on LinkedIn: https://www.linkedin.com/in/dburka/• Jamie Myrold on LinkedIn: https://www.linkedin.com/in/jamiemyrold/• Design Nation: https://dn.businesstoday.org/• Stuart Weitzman on X: https://twitter.com/StuartWeitzman• Joe Gebbia on LinkedIn: https://www.linkedin.com/in/jgebbia/• Building a long and meaningful career | Nikhyl Singhal (Meta, Google): https://www.lennyspodcast.com/building-a-long-and-meaningful-career-nikhyl-singhal-meta-google/• Jambot: https://www.figma.com/community/widget/1274481464484630971/jambot• Hestia: https://en.wikipedia.org/wiki/Hestia• Harry Potter series: https://www.amazon.com/Harry-Potter-Paperback-Box-Books/dp/0545162076• Pachinko: https://www.amazon.com/Pachinko-National-Book-Award-Finalist/dp/1455563927/• Creativity, Inc.: Overcoming the Unseen Forces That Stand in the Way of True Inspiration: https://www.amazon.com/Creativity-Inc-Expanded-Overcoming-Inspiration/dp/0593594649• The Overstory: https://www.amazon.com/Overstory-Novel-Richard-Powers/dp/039335668X• Severance on AppleTV+: https://tv.apple.com/us/show/severance/umc.cmc.1srk2goyh2q2zdxcx605w8vtx• Dune on Max: https://www.max.com/movies/dune/e7dc7b3a-a494-4ef1-8107-f4308aa6bbf7• Dune: Part 2: https://www.dunemovie.com/• Arc browser: https://arc.net/• Pika: https://pika.art/home• The power of recognition: Why you should celebrate your employees | Josh Miller: https://www.lennyspodcast.com/videos/the-power-of-recognition-why-you-should-celebrate-your-employees-josh-miller/—Production and marketing by https://penname.co/. For inquiries about sponsoring the podcast, email podcast@lennyrachitsky.com.—Lenny may be an investor in the companies discussed. Get full access to Lenny's Newsletter at www.lennysnewsletter.com/subscribe

Julie Zhuo was Facebook's first intern, and she became a manager there in her mid-twenties. Those early years as a manager at the company—now named Meta—were tough. She says she often felt like she was in over her head and she made a lot of mistakes. But Zhuo did eventually learn how to manage team dynamics. When she left Facebook in 2020, she was leading a team of hundreds, as vice president of product design. Now the co-founder of Sundial, she takes questions from listeners who are struggling to manage their own team dynamics. She offers advice for when your employee is bossing around others on the team, and how to help an underperforming team member. Zhuo is the author of the book The Making of a Manager: What to Do When Everyone Looks to You. Key episode topics include: leadership, developing employees, leading teams, managing people. HBR On Leadership curates the best case studies and conversations with the world's top business and management experts, to help you unlock the best in those around you. New episodes every week. · Listen to the original Dear HBR episode: Leading Small Teams (2019)· Find more episodes of Dear HBR.· Discover 100 years of Harvard Business Review articles, case studies, podcasts, and more at HBR.org.]]>

Rob Johnston and Julie Zhuo, former VP of Design at Facebook discuss the challenges of building connections in large corporate environments like Facebook. They address the fear and assumptions that hinder individuals from seeking mentorship, emphasizing the importance of overcoming these barriers. Julie encourages proactive initiatives, stressing that many professionals are willing to help when approached with the right intent. The conversation highlights the significance of follow-ups and the positive outcomes of putting oneself out there for mentorship and learning.

'Networking and Not Being Afraid of No' Julie Zhuo, Former VP of Product Design at Facebook

The role of a manager is to lead with purpose, streamline processes and motivate teams. But what does success look like for those new to the role? Asking questions, being curious and listening to your team is one place to start. In  “The Making of a Manager: What to Do When Everyone Looks to You,” Julie Zhuo identifies the next moves in a playbook for first-timers growing into the position. In this episode of the podcast “The Next Chapter” by American Express Business Class, Zhuo and host Cardiff Garcia discuss which tools can help new managers to lead confidently and thrive.

Ryan Delk is the Co-Founder and CEO of Primer, a startup helping ambitious kids unlock their potential by empowering teachers to launch and run their own micro-schools. Primer's supported by investors like Founders Fund, Khosla Ventures, Village Global, Susa Ventures, Sam Altman, Naval, Ryan Peterson, Amjad Masad, Julie Zhuo, Tobias Lutke, Lachy Groom, Howie Liu, Dylan Field, Packy McCormick, and many more. Before Primer, Ryan was the COO at peer-to-peer rental marketplace Omni (sold to Coinbase), and prior to that led Growth and Partnerships at Gumroad from $10,000 to $50 million in GMV. Brought to you by Secureframe, the automated compliance platform built by compliance experts: https://secureframe.com/request-demo-4?utm_source=partner&utm_medium=newsletter&utm_campaign=062023-thesplit Read the transcript: https://www.thespl.it/p/turning-techers-into-superheroes In this episode, we discuss: - How the $1 trillion US K-12 education system works - The broken incentive structures in education - Why teachers are superheroes - How to double a teacher's income - Primer's origin story - How to open a school - If online school works - Why founders make the best employees - How the US government wastes billions of dollars - Why everyone should care more about local politics Where to find Ryan: Twitter https://twitter.com/delk LinkedIn: https://www.linkedin.com/in/delk/ Where to find Turner: Newsletter: https://www.thespl.it Twitter: https://twitter.com/TurnerNovak Timestamps: (3:42) The state of K-12 education in the US (6:35) The structural problem causing a radical misallocation of resources (8:00) The importance of teachers (9:34) The “totally flipped” incentive structure for teachers  (12:22) The problem of bureaucracy in education  (13:38) Primer's thesis (14:52) How to start a school (16:00) How Primer helps teachers start their own schools (18:20) Using underutilized real estate to host micro-schools (20:05) Ryan's take on digital vs in-person learning (21:59) How Primer supports teachers (23:21) Inspirational stories from Primer users (28:00) The underestimated entrepreneurship of teachers  (29:12) How Primer stays affordable for all users  (30:26) How Primer gets teachers on board  (32:04) The role of after-school activities  (33:07) How Primer sets its Curriculum (35:14) Ryan's unique education and how it inspired Primer  (38:39) Why someone hadn't solved this problem yet (40:24) Primer's initial strategy (41:30) The breakfast that changed everything (42:09) The concept of “Barrels” from Keith Rabois (42:36) Finding and recruiting Ian Bravo (43:31) How Primer recruits ex-founders (44:52) The 3 things Primer screens for in teachers (46:27) What Primer messed up when launching (48:19) Re-thinking school admissions from first principles (51:03) How they convinced the very first teachers to try Primer (51:59) The ineffective usage of education spending (53:28) Policymakers prioritizing “signal over outcomes” (57:21) The worst public schools are worse than you think  (59:08) How the Government wastes billions of dollars and Ryan's idea for solving this (61:31) The importance of increasing engagement with local politics (63:37) The vision for Primer Read the transcript: https://www.thespl.it/p/turning-techers-into-superheroes Production and distribution by: https://www.supermix.io/ For sponsorship inquiries: https://docs.google.com/forms/d/e/1FAIpQLSebvhBlDDfHJyQdQWs8RwpFxWg-UbG0H-VFey05QSHvLxkZPQ/viewform

Show notes: https://designbetterpodcast.com/p/donna-lichaw-the-leaders-journey “Management is a job, whereas leadership is a quality you have to earn,” as we learned way back in Episode 21 from our guest Julie Zhuo. Today, we're diving deeper into the topic of leadership with Donna Lichaw, author of the new book The Leader's Journey: Transforming Your Leadership To Achieve the Extraordinary Donna is also the author of The User's Journey: Storymapping Products That People Love.  We chat with Donna about why leadership often gets conflated with management, how to find your own narrative, and why your product isn't the hero. One more thing before we get to the show: our newsletter this month is going to feature a new column by Margaret Lee, who founded the UX Community & Culture program for Google's global User Experience organization, and who is now an executive and leadership coach. If you're looking for solid leadership advice from someone who's been in the trenches, subscribe at designbetterpodcast.com so you get the newsletter when it comes out later this month. Thanks for subscribing, and for listening. Bio Donna Lichaw is an executive coach, keynote speaker, and author of the bestselling books, The User's Journey and much-awaited follow-up, The Leader's Journey. She helps high-growth startup CEOs, tech executives, and senior leadership teams scale their leadership so that they can amplify their business growth and make a positive impact in the world. Before coaching, she was a product leader and consultant working with some of the most successful companies on the planet. What she found was that teams would bring her in to help solve product problems…and that their biggest challenges were actually people problems that could be easily solved with a little bit of design thinking, psychology, and ingenuity. This episode is brought to you by: Fable: Build inclusive products: https://makeitfable.com/designbetter/ Methodical Coffee: Roasted, blended, brewed, served and perfected by verified coffee nerds: https://methodicalcoffee.com/ (use code "designbetter" for 10% off of your order). Freehand by InVision: The intelligent whiteboard that's half the price of Miro and Mural: https://freehandapp.com/ Help us make the show even better by taking a short survey: www.dbtr.co/survey If you're interested in sponsoring the show, please contact us at: sponsors@thecuriositydepartment.com If you'd like to submit a guest idea, please contact us at: contact@thecuriositydepartment.com Links SCARF: Status, Certainty, Autonomy, Relatedness, Fairness The Coddling of the American Mind: How Good Intentions and Bad Ideas Are Setting Up a Generation for Failure by Greg Lukianoff and Jonathan Haidt

The Next Chapter by American Express Business Class is back for a second season. In each episode, Cardiff Garcia will speak to a best-selling author from the world of business. Our guests this season will be Maria Konnikova, Mashama Bailey and John O. Morisano, David Epstein, Susan Cain, Julie Zhuo and James Clear.

Engineering manager at Vox Media and author Nicole Zhu joins Stephanie on today's episode to discuss her writing practice. nicoledonut is a biweekly newsletter about the writing process and sustaining a creative life that features creative resources, occasional interviews with creative folks, short essays on writing and creativity, farm-to-table memes and TikToks, and features on what Nicole is currently writing, reading, and watching. This episode is brought to you by Airbrake (https://airbrake.io/?utm_campaign=Q3_2022%3A%20Bike%20Shed%20Podcast%20Ad&utm_source=Bike%20Shed&utm_medium=website). Visit Frictionless error monitoring and performance insight for your app stack. Kieran Culkin on learning about billionaires filming Succession (https://www.tiktok.com/@esquire/video/7215641441597410603?_r=1&_t=8bPK4Ingkf5) The Home Depot skeleton (https://twitter.com/jenni_tabler/status/1566266554240888832) Nicole Zhu's newsletter (https://nicoledonut.com/) The Making of a Manager by Julie Zhuo (https://www.juliezhuo.com/book/manager.html) Saving Time by Jenny Odell (https://www.penguinrandomhouse.com/books/672377/saving-time-by-jenny-odell/) Transcript: STEPHANIE: Hello and welcome to another episode of The Bike Shed, a weekly podcast from your friends at thoughtbot about developing great software. I'm Stephanie Minn. And today, I'm joined by my friend and special guest, Nicole Zhu. NICOLE: Hi, I'm so excited to be here. My name is Nicole, and I am an Engineering manager at Vox Media and a writer. STEPHANIE: Amazing, I'm so thrilled to have you here. So, Nicole, we usually kick off the show by sharing a little bit about what's new in our world. And I can take us away and let you know about my very exciting weekend activities of taking down our Halloween skeleton. And yes, I know that it's April, but I feel like I've been seeing the 12-foot Home Depot skeletons everywhere. And it's becoming a thing for people to leave up just their Halloween decorations and, just as the other holidays keep rolling on, changing it up so that their skeleton is wearing like bunny ears for Easter or a leprechaun hat for St. Patrick's Day. And we've been definitely on the weird skeleton in front of the house long past the Halloween train for a few years now. Our skeleton's name is Gary. And it's funny because he's like a science classroom skeleton, so not just plastic. He's actually quite heavy. NICOLE: He's got some meat to the bones. [laughs] STEPHANIE: Yeah, yeah, and physiologically correct. But we like to keep him out till spring because we got to put him away at some point so that people are excited again when he comes back out in October. And the kids on our block really love him. And yeah, that's what I did this weekend. [laughs] NICOLE: I love it. I would love to meet Gary one day. Sounds very exciting. [laughs] I do get why you'd want to dress up the skeleton, especially if it's 12 feet tall because it's a lot of work to put up and take down for just one month, but that's fascinating. For me, something new in my world is the return of "Succession," the TV show. STEPHANIE: Oh yes. NICOLE: I did not watch yesterday's episode, so I'm already spoiled, but that's okay. But I've been getting a lot of Succession TikToks, and I've been learning a lot about the making of the show and the lives of the uber-rich. And in this one interview with Kieran Culkin, the interviewer asked him, "What's something that you learned in shooting the show about the uber-rich about billionaires that's maybe weird or unexpected?" And Kieran Culkin says that the uber-rich don't have coats because they're just shuttled everywhere in private jets and cars. They're not running to the grocery store, taking the subway, so they don't really wear coats, which I thought was fascinating. It makes a lot of sense. And then there was this really interesting clip too that was talking about the cinematography of the show. And what is really interesting about it is that it resists the wealth porn kind of lens because it's filmed in this mockumentary style that doesn't linger or have sweeping gestures of how majestic these beautiful cities and buildings and apartments they're in. Everything just seems very matter of fact because that is just the backdrop to their lives, which I think is so interesting how, yeah, I don't know, where I was like, I didn't ever really notice it. And now I can't stop seeing it when I watch the show where it's about miserable, rich people. And so I like that the visual language of the show reflects it too. STEPHANIE: Wow, yeah, that makes a lot of sense. The coat thing really gets me because I'm just imagining if I could be perfectly climate controlled all the time. [laughs] NICOLE: Right? Oh my gosh, especially you're based in Chicago [laughs], that is when you can retire the winter coat. That is always an important phase. STEPHANIE: Yeah, seriously. I also am thinking now about just like the montages of showing a place, just movies or shows filmed in New York City or whatever, and it's such...so you know it's like the big city, right? NICOLE: Mmm-hmm, mm-hmm. STEPHANIE: And all of that setup. And it's really interesting to hear that stylistically, that is also different for a show like this where they're trying to convey a certain message. NICOLE: Yeah, yeah, definitely. STEPHANIE: So I'm really excited to have you on The Bike Shed because I have known you for a few years. And you write this really amazing newsletter called "nicoledonut" about your writing practice. And it's a newsletter that I open every other week when you send out a dispatch. And last year at RubyConf, they had a conference track called Bringing Your Backgrounds With You. And there were talks that people gave about how the hobbies that they did outside of work or an identity that they held made them a better developer, like, affected how they showed up at work in a positive way. And as someone who has always been really impressed by the thoughtfulness that you apply to your writing practice, I was really curious about how that shows up for you as an engineering manager. NICOLE: Definitely a great question. And to provide a bit of context for listeners, I feel like I have to explain the newsletter title because it's odd. But there's a writer who I really love named Jenny Zhang, and her handle across the Internet is jennybagel. And so I was like, oh, that would be so funny. I should be nicoledonut. I do love donuts. My Neopets username was donutfiend, so it was -- STEPHANIE: Hell yeah. NICOLE: But anyway, so that was kind of...I was like, I need to come up with some fun title for this newsletter, and that is what I settled on. But yes, I've written personal essays and creative nonfiction. And my primary focus more recently these past few years has been fiction. And this newsletter was really kind of born out of a desire to learn in the open, provide resources, act as kind of a journal, and just process ideas about writing and what it means to kind of sustain a creative life. So it has definitely made me more reflective and proactively, like you said, kind of think about what that means in terms of how that transfers into my day job in engineering. I recently moved into management a little over a year ago, and before that, I was a senior full-stack engineer working on a lot of our audience experiences and websites and, previously, more of our editorial tools. So I think when it comes to obviously writing code and being more of an individual contributor, I think you had previously kind of touched on what does it mean to treat code as a craft? And I do think that there are a lot of similarities between those two things because I think there's creativity in engineering, of course. You have to think about going from something abstract to something concrete. In engineering, you're given generally, or you're defining kind of requirements and features and functionality. You may be make an engineering plan or something like that, an EDD, given those constraints. And then I think writing is very similar. You outline, and then you have to actually write the thing and then revise. I do think writing is not necessarily as collaborative as coding is, perhaps, but still similar overall in terms of an author having a vision, dealing with different constraints, if that's word count, if it's form or structure, if it's point of view, things like that. And that all determines what the outcome will be. You always learn something in the execution, the idea that planning can only take you so far. And at a certain point, you gather as much background knowledge and information and talk to as many people. Depending on the kinds of writing I do, I have or haven't done as much research. But at a certain point, the research becomes procrastination, and I know I need to actually just start writing. And similarly, with engineering, I think that's the piece is that once you actually start implementation, you start to uncover roadblocks. You uncover questions or complications or things like that. And so I think that's always the exciting part is you can't really always know the road ahead of you until you start the journey. And I also think that in order to benefit from mentorship and feedback...we can talk more about this. I know that that's something that is kind of a larger topic. And then another thing I think where the two are really similar is there's this endless learning that goes with each of them. I guess that's true of, I think, most crafts. Good practitioners of the craft, I think, take on that mindset. But I do think that obviously, in engineering, you have industry changes, new technologies emerging really frequently. But I do think that good writers think about that, too, in terms of what new novels are coming out. But also, how do you build a solid foundation? And I do think it's that contrast that applies in any craft is, you know, you want to have a good solid foundation and learn the basics but then keep up to date with new things as well. So I think there was this...there's this meme I actually did include in the newsletter that was...it's the meme of these two guys looking at different windows of a bus, and one looks really sad, and one looks really happy. But the two of them have the same caption, which is there's always more to learn. And so I think that is the two sides of the coin [laughs]. I think that is relevant in engineering and writing that I've kind of brought to both of those practices is trying to be optimistic [laughs] about the idea that there's always more to learn that that's kind of the thought of it. And then certainly, when it comes to management, I do think that writing has proven really valuable in that very obvious sense of kind of practical communication where I just write a lot more. I write a lot more things that are not code, I should say, as a manager. And communication is really at the forefront of my job, and so is demonstrating curiosity and building empathy, fostering relationships with people. And I do think that particularly writing fiction you have to be curious about people I think to be a writer. And I think that is true of managers as well. So I do think that has been a really interesting way that I didn't anticipate writing showing up in my day job but has been a really helpful thing and has made my work stronger and think about the people, the process, and kind of what we do and why a little differently. STEPHANIE: Yeah, absolutely. Wow, you got into a lot of different things I'm excited to keep discussing further. But one thing that I was thinking about as you were talking was, have you heard of the adage, I guess, that code is read many more times than it's written? NICOLE: Hmm, I think I have, yeah. STEPHANIE: I was thinking about that as you were talking because, in some ways, in most ways, actually, if you ascribe to that adage, I suppose, we write code for others to read. And I think there's an aspect of code telling a story that is really interesting. I've heard a lot of people advocate for writing, thoughtbot included, writing your tests like they're telling a story. And so when a future developer is trying to understand what's going on, they can read the tests, understand the setup, read what is being tested, and then read what the expected outcome is and have a complete picture of what's going on. The same goes for commit messages. You are writing little bits of documentation for people in the future. And I've also been thinking about how legacy code is just this artifact as well of all of the changes that an organization might have gone through. And so when you see something that you see a bit of code that is really weird or gets your spidey senses tingling, it's almost like, oh, I wonder what happened here that led to this piece left behind? NICOLE: Yeah, definitely. Now that you're talking about it, I also think of pull requests as a great way to employ storytelling. I remember there definitely have been times where myself or other engineers are working on a really thorny problem, and we always joke that the PR description is longer than the change. And it's like, but you got to read the PR description in order to understand what change you're making and why. And here's the backstory, the context to kind of center people in that. As a manager, I think about storytelling a lot in terms of defining purpose and providing clarity for teams. I was reading Julie Zhuo's "The Making of a Manager," and it was a really kind of foundational text for me when I first was exploring management. And she kind of boils it down to people, purpose, and process. And so I do think the purpose part of that is really tied to clear communication. And can you tell a story of what we're doing from really high-level vision and then more tactically strategy? And then making sure that people have bought into that, they understand, can kind of repeat that without you being there to remind them necessarily. Because you really want that message to carry through in the work and that they have that understanding. Vision is something I only recently have really started to realize how difficult it is to articulate. It's like you don't really understand the purpose of vision until you maybe don't have one, or you've been kind of just trying to keep your head afloat, and you don't have a Northstar to work towards. But I do think that is what plays into motivation, and team health, and, obviously, quality of the product. So yeah, that's kind of another dimension I've been thinking of. And also our foes actually. Sorry, another one. Our foes, I think, like outages and incidents. I think that's always a fun opportunity to talk about stories. There was a period of time where every time we had an incident, you had to present that incident and a recap of it in an engineering all-hands every month. And they ended up being really fun. We turned something that is ostensibly very stressful into something that was very entertaining that people could really get on board with and would learn something from. And we had the funniest one; I think was...we called it the Thanks Obama Outage because there was an outage that was caused by a photo of Barack Obama that had been uploaded in our content management system, as required no less, that had some malformed metadata or something that just broke everything. And so, again, it was a really difficult issue [laughs] and a long outage. And that was the result that I remember that presentation being really fun. And again, kind of like mythmaking in a way where that is something that we remember. We pay attention to that part of the codebase a lot now. It's taught us a lot. So yeah, I do think storytelling isn't always necessarily the super serious thing, but it can also just be team building, and morale, and culture as well. STEPHANIE: Yeah, absolutely. I think what you said about vision really resonates with me because if you don't have the vision, then you're also not making the best decisions you can be making even something as low-level as how you write the code. Because if you don't know are we going to be changing this feature a month from now, that might dictate how you go forth with implementation as opposed to if you know that it's not in the company's vision to really be doing anything else with this particular feature. And you then might feel a little more comfortable with a more rudimentary approach, right? NICOLE: Yeah, totally. Whether or not it's, we've over-optimized or not or kind of optimized for speed. Like, it's all about trade-offs. And I do think, again, like you said, having a vision that always you can check your decision-making against and inform the path ahead I think is very, very helpful. STEPHANIE: When you write, do you also keep that in mind? Like, do you write with that North Star? And is that really important to your process? NICOLE: I think it depends. I think that writing can be a little more at a slant, I suppose, is how I think of it because I don't always...just similar to work, I don't always come in with a fully-fledged fleshed-out vision of what I want a piece to be. The most recent piece I've been working on actually I did have kind of a pretty, I think, solid foundation. I've been working on this story about loneliness. And I knew that I wanted to base the structure on the UCLA...a UCLA clinic has this questionnaire that's 20 items long that is about measuring loneliness on a scale. And so I was like, okay, I knew that I wanted to examine dimensions of loneliness, and that would be the structure. It would be 20 questions, and it would be in that format. So that gave me a lot more to start with of, you know, here's where I want the piece to go. Here's what I want it to do. And then there have definitely been other cases where it's more that the conceit seems interesting; a character comes to mind. I overhear a conversation on the subway, and I think it's funny, and that becomes the first thing that is put on the page. So I definitely have different entry points, I think, into a draft. But I will definitely say that revision is the phase where that always gets clarified. And it has to, I think, because as much as I'm sometimes just writing for vibes, it's not always like that. And I do think that the purpose of revision is to clarify your goals so you can then really look at the piece and be like, is it doing what I want it to? Where is it lacking? Where's it really strong? Where's the pacing falling flat? And things like that. So I do think that sooner or later, that clarity comes, and that vision comes into focus. But it isn't always the first thing that happens, I think, because I do think the creative process is a little bit more mysterious, shall we say, than working on an engineering team. [laughs] STEPHANIE: Yeah. Well, you started off responding to my question with it depends, which is a very engineering answer, but I suppose -- NICOLE: That is true. That is true. You got me. [laughs] STEPHANIE: It applies to both. MID-ROLL AD: Debugging errors can be a developer's worst nightmare...but it doesn't have to be. 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NICOLE: When it comes to receiving feedback, I think I wrote a two-part series of my newsletter, one that was about providing feedback, one that was about receiving it. I think on the side of receiving feedback, first and foremost, I think it's important to know when you're ready to share your work and know that you can share multiple times. In writing, that can be I show a very early draft to my partner who is the person who kind of reads everything and anything at any stage. It's something less polished, and I'm really just testing ideas. But then obviously, if there's something that is more polished, that is something I would want to bring to a writing group, bring into a workshop, things like that. Similarly, as engineers, I think...thank God for GitHub drafts actually adopting literally the way in which I think of that, right? STEPHANIE: Yeah. NICOLE: You can share a branch or a GitHub PR in progress and just check the approach. I've done that so many times, and really that helped so much with my own learning and learning from mentors in my own organization was checking in early and trying to gut-check my work earlier as opposed to later. Because then you feel, I think, again, a bit more naturally receptive because you're already in that questioning phase. You're not like, oh, this is polished, and I've written all the tests, and the PR description is done. And now you want me to go back and change the whole approach from the ground up. That can feel tough. I get that. And so I think, hand in hand, what goes with that is whose feedback are you interested in? Is that a peer? Is it a mentor? I think obviously leaning on your own team, on senior engineers, I do think that is one of the primary, I think, expectations of a senior engineer is kind of multiplying the effectiveness of their peers and helping them learn and grow. So I do think that that's a really valuable skill to develop on that end, but also, again, just approaching people. And obviously, different teams have different processes for that, if it's daily stand-ups, if it's GitHub reminders, automated messages that get pulled up in your channel, things like that. But there are ways to build that into your day-to-day, which I think is really beneficial too. And then there's also the phase of priming yourself to receive the feedback. And I think there's actually a lot of emotional work that I don't think we talk about when it comes to that. Because receiving feedback can always be vulnerable, and it can bring up unexpected emotions. And I think learning how to regulate the emotional response to that is really valuable for us as people but obviously within the workplace too. So I've found it really helpful to reflect if I'm getting feedback that...well, first of all, it depends on the format. So I think some people prefer verbal feedback, some people will prefer written. I think getting it in the form of written feedback can be helpful because it provides you some distance. You don't have to respond in the moment. And so I've definitely had cases where I then kind of want to reflect on why certain suggestions might elicit certain reactions if I have a fight or flight response, if I'm feeling ashamed or frustrated, or indignant, all the range of emotions. Emotions are, to put the engineering hat on, are information. And so I think listening to that, not letting it rule you per se but letting it inform and help you figure out what is this telling me and how do I then respond, or what should I do next? Is really valuable. Because sometimes it's not, again, actually the feedback; maybe it's more about that, oh, it's a really radical idea. Maybe it's a really...it's an approach I didn't even consider, and it would take a lot of work. But again, maybe if I sit and think about it, it is the scalable approach. It's the cleaner approach, things like that. Or are they just touching on something that I maybe haven't thought as deeply about? And so I think there is that piece too. Is it the delivery? Is it something about your context or history with the person giving the feedback too? I think all of those, the relationship building, the trust on a team, all plays into feedback. And obviously, we can create better conditions for exchanging and receiving feedback. But I do think there's still that companion piece that is also just about, again, fostering team trust and culture overall because that is the thing that makes these conversations all the easier and less, I think, potentially fraught or high pressure. STEPHANIE: 100%. Listeners can't see, but I was nodding very aggressively [laughs] this entire time. NICOLE: Loved it. STEPHANIE: And I love that you bring up interpersonal relationships, team culture, and feelings. Listeners of the show will know that I love talking about feelings. But I wanted to ask you this exact question because I think code review can be so fraught. And I've seen it be a source of conflict and tension. And I personally have always wanted more tools for giving better feedback. Because when I do give feedback, it's for the person to feel supported to help push their work to be better and for us to do good work as a team. And I am really sensitive to the way that I give feedback because I know what it's like to receive feedback that doesn't land well. And when you were talking about investigating what kinds of feelings come up when you do receive a certain kind of comment on a code review or something, that was really interesting to me. Because I definitely know what it's like to have worked really, really hard on a pull request and for it to feel very precious to me and then to receive a lot of change requests or whatever. It can be really disappointing or really frustrating or whatever. And yeah, I wish that we, as an industry, could talk about this stuff more frequently. NICOLE: Yeah, for sure. And I do think that you know, I think the longer you work with someone, ideally, again, the stronger relationship you form. You find your own ways of communicating that work for you. I think actually what I've learned in management is, yes, I have a communication style, but I also am flexible with how I work with each of my reports, who, again, have very different working styles, communication styles, learning styles. I don't believe that the manager sets the standards. I think there is a balance there of meeting people where they are and giving them what they need while obviously maintaining your own values and practices. But yeah, certainly, again, I think that's why for perhaps more junior engineers, they might need more examples. They might not respond well to as terse a comment. But certainly, with engineers, senior engineers that I've worked with, when I was starting out, the more we developed a relationship, they could just get a little bit more terse. For example, they could be like, "Fix this, fix that," and I would not take it personally because we had already gone through the phase where they were providing maybe some more detailed feedback, links to other examples or gists, or things like that, and our communication styles evolved. And so I do think that's another thing to think about as well is that it doesn't have to be static. I think that's the value of a team, and having good team process, too, is ideally having arenas in which you can talk about how these kinds of things are going. Are we happy with the cadence? Are we happy with how people are treating each other and things like that? Are we getting timely feedback and things like that? That's a good opportunity for a retrospective and to talk about that in a kind of blameless context and approach that more holistically. So I do think that, yeah, feedback can be very fraught. And I think what can be difficult in the world of engineering is that it can be very easy to then just be like, well, this is just the best way for the work. And feelings are, like you said, not really kind of considered. And, again, software development and engineering is a team sport. And so I do think fostering the environment in which everyone can be doing great work is really the imperative. STEPHANIE: Yeah, I really like how you talked about the dynamic nature of relationships on a team and that the communication style can change there when you have built that trust and you understand where another person is coming from. I was also thinking about the question of whose feedback are you interested in? And I certainly can remember times where I requested a review from someone in particular because maybe they had more context about this particular thing I was working on, and I wanted to make sure that I didn't miss anything, or someone else who maybe I had something to learn from them. And that is one way of making feedback work for me and being set up to receive it well. Because as much as...like you said, it's really easy to fall back into the argument of like, oh, what's the best way for the work, or what is the cleanest code or whatever? I am still a person who wrote it. I produced a piece of work and have feelings about it. And so I have really enjoyed just learning more about how I react to feedback and trying to mitigate the stress that I feel in what is kind of inherently like a conflict-generating process. NICOLE: Yeah, yeah, definitely. Another thing that kind of popped into my head to one of the earlier questions we were talking about is in terms of similarities between writing and engineering, style and structure are both really, really important. And even though in engineering, like you said, sometimes it can be, I mean, there is a point with engineering where you're like, this line of code works, or it doesn't. There is a degree of correctness [laughs] that you do have to meet, obviously. But again, after that, it can be personal preference. It's why we have linters that have certain styles or things like that to try to eliminate some of these more divisive, shall we say, potentially discussions around, [laughs] God forbid, tabs or spaces, naming conventions, all this stuff. But certainly, yeah, when it comes to structuring code, the style, or whatever else, like you said, there's a human lens to that. And so I think making sure that we are accounting for that in the process is really important, and not just whether or not the work gets done but also how the work gets done is really important. Because it predicts what do future projects...what does future collaboration look like? And again, you're not just ever optimizing for one thing in one point of time. You're always...you're building teams. You're building products. So there's a long kind of lifecycle to think about. STEPHANIE: For sure. So after you get feedback and after you go through the revision process, I'm curious what you think about the idea of what is good enough in the context of your writing. And then also, if that has influenced when you think a feature is done or the code is as good as you want it to be. NICOLE: Yeah, definitely. I think when it comes to my writing, how I think about what is good enough I think there is the kind of sentiment common in the writer community that you can edit yourself to death. You can revise forever if you wanted to. It's also kind of why I don't like to go back and read things I've already published because I'm always going to find something, you know, an errant comma or like, oh, man, I wish I had rephrased this here. But I do think that, for me, I think about a couple of questions that help me get a sense of is this in a good place to, you know, for me generally, it's just to start submitting to places for publication. So one of those is, has someone else read it? That is always a really big question, whether it's a trusted reader, if I brought it to a workshop, or just my writing group, making sure I have a set of outside eyes, fresh eyes on the piece to give their reaction. And again, truly as a reader, sometimes just as a reader, not even as a fellow writer, because I do think different audiences will take different things and provide different types of feedback. Another one is what kinds of changes am I making at this point in time? Am I still making really big structural edits? Or am I just kind of pushing words and commas around, and it feels like rearranging deck chairs on the Titanic? They're not massive changes to the piece. And then the final question is always, if this were published in its current state right now, would I be happy with it? Would I be proud of it? And that's a very gut feeling that I think only an individual can kind of feel for themselves. And sometimes it's like, no, I don't like the way, like, I know it's 95% there, but I don't like the way this ends or something else. Again, those are all useful signals for me about whether a piece is complete or ready for submission or anything like that. I think when it comes to engineering, I think there's a little bit less of the gut feeling, to be honest, because we have standards. We have processes in place generally on teams where it's like, is the feature working? Have you written tests? Have you written a QA plan if it needs one? If it's something that needs more extensive documentation or code comments or something like that, is that something you've done? Has a bit more of a clear runway for me in terms of figuring out when something is ready to be shown to others. But certainly, as a manager, I've written a lot more types of documents I suppose, or types of communication where it's like organizational changes. I've written team announcements. I've written celebration posts. I've had to deliver bad news. Like, those are all things that you don't think about necessarily. But I've definitely had literally, you know, I have Google Docs of drafts of like, I need to draft the Slack message. And even though it's just a Slack message, I will spend time trying to make sure I've credited all the right people, or provided all the context, got all the right answers. I run it by my director, my peers, and things like that if it's relevant. And again, I think there is still that piece that comes in of drafting, getting feedback, revising, and then feeling like, okay, have I done my due diligence here, and is it ready? That cycle is applicable in many, many situations. But yeah, I certainly think for direct IC work, it's probably a little bit more well-defined than some of the other processes. STEPHANIE: Yeah, that makes sense. I really liked what you said about noticing the difference between making big structural changes and little word adjustments. I think you called it pushing commas around or something like that. NICOLE: [laughs] Yeah. STEPHANIE: I love that. Because I do think that with programming, there is definitely a big part of it that's just going on the journey and exploring different avenues. And so if you do suddenly think of, oh, I just thought of a completely different way to write this code, that is worth exploring even if you just end up going back to the original implementation. But at least you saw that thought through, and you're like, okay, this doesn't work because of X, Y, and Z, and I'm choosing to go this other route instead. And I think that, yeah, that is just a good practice to explore. NICOLE: Another example of storytelling, too, where it's like, you can tell the story in the PR description or whatever, in stand-up, to be like, I also did go down this path, XYZ reason. Here's why it didn't work out, and here's what we're optimizing for. And there you go. So I do think we talk...I guess product managers think more about buy-in, but I think that's true of engineers too. It's like, how do you build consensus and provide context? And so yeah, I think what you were saying, too, even if the path is circuitous or you're exploring other avenues, talking to other people, and just exploring what's out there, it all adds up to kind of the final decision and might provide, again, some useful information for other people to understand how you arrived there and get on board with it. STEPHANIE: 100%. I remember when I worked with someone who we were writing a PR description together because we had paired on some code. And we had tried three different things. And he wrote paragraphs for each thing that we tried. And I was like, wow, I don't know if I would have done that on my own. But I just learned the value of doing that to, like you said, prime yourself for feedback as well, being like, I did try this, and this is what I thought. And other people can disagree with you, but then at least they have the information, right? NICOLE: Definitely. STEPHANIE: So before we wrap up, the last thing that I wanted to talk about, because I think it's super cool, is just how you have a totally separate hobby and skill and practice that you invest time and energy into that's not programming. And it's so refreshing for me to see you do that because I think, obviously, there's this false idea that programmers just code all the time in their free time, in their spare time, whatever. And I'm really curious about how writing fits into your life as something separate from your day job. NICOLE: Yes, I've been thinking about this a ton. I think a lot of people, the last couple of years has forced a really big reckoning about work and life and how much we're giving to work, the boundaries that can be blurred, how capitalism butts its head into hobbies, and how we monetize them, or everything is a side hustle. And, oh, you should have a page running...oh, you should charge for a newsletter. And I think there's obviously the side of we should value our labor, but also, I don't want everything in my life to be labor. [laughs] So I do think that is interesting. Writing to me, I actually do not see it as a hobby. I see it as another career of mine. I feel like I have two careers, but I have one job, [laughs] if that makes sense. I certainly have hobbies. But for me, what distinguishes that from my writing is that with hobbies, there's no expectation that you want to get better. You approach it with just...it's just pure enjoyment. And certainly, writing has part of that for me, but I have aspirations to publish. I love it when my work can reach readers and things like that. But I do think that regardless having other interests, like you said, outside engineering, outside technology, it's a great break. And I do think also in technology, in particular, I notice...I think we're getting away from it, but certainly, there's an expectation, like you said, that you will have side projects that you code in your free time, that you're on Hacker News. I think there is a little bit of that vibe in the tech industry that I don't see in other industries. You don't expect a teacher to want to teach in their free time, [laughs] you know what I mean? But we have almost that kind of implicit expectation of engineers to always be staying up to date on those things. I think with writing and engineering; the two complement each other in some interesting ways. And they make me appreciate things about the other craft or practice that I may not previously have. And I think that with engineering, it is a team effort. It's really collaborative, and I really love working in that space. But on the flip side, too, with writing, I do love, you know, there's the ego part of it. You don't have individual authorship over code necessarily unless it's git blame level. But there's a reason why it's called git blame, [laughter] even the word is like git blame. I've literally had cases where I'm like, oh, this thing is broken. Who wrote this? And then I was like, oh, surprise, it was you six years ago. But I do think with writing; it's an opportunity for me to really just explore and ask questions, and things don't have to be solved. It can just be play. And it is a place where I feel like everything that I accomplish is...obviously, I have people in my life who really support me, but it is a much more individual activity. So it is kind of the right-left brain piece. But I've been reading this book called "Saving Time." It is what my microphone is currently propped on. But it's by Jenny Odell, who wrote: "How to Do Nothing." It's breaking my brain in a really, really, really good way. It talks a lot about the origin of productivity, how we think about time, and how it is so tied to colonialism, and racism, and capitalism, and neoliberalism, all these things. I think it has been really interesting. And so thinking about boundaries between work and writing has been really, really helpful because I really love my job; I'm not only my job. And so I think having that clarity and then being like, well, what does that mean in terms of how I divide my time, how I set examples for others at work in terms of taking time off or leaving the office on time? And trying to make sure that I have a good emotional headspace so that I can transition to writing after work; all those things. I think it is really interesting. And that also, ultimately, it's we're not just our productivity either. And I think writing can be very, again, inherently kind of unproductive. People joke that cleaning is writing, doing the dishes is writing, taking a walk is writing, showering is writing, but it is true. I think that the art doesn't talk about efficiency. You can't, I think, make art always more efficient in the same way you can do with engineering. We don't have those same kinds of conversations. And I really like having that kind of distinction. Not that I don't like problem-solving with constraints and trade-offs and things like that, but I also really like that meandering quality of art and writing. So yeah, I've been thinking a lot more about collective time management, I guess, and what that means in terms of work, writing, and then yeah, hobbies and personal life. There are never enough hours in the day. But as this book is teaching me, again, maybe it's more about paradigm shifting and also collective policies we can be putting in place to help make that feeling go away. STEPHANIE: For sure. Thank you for that distinction between hobby and career. I really liked that because it's a very generative mindset. It's like a both...and... rather than an either...or... And yeah, I completely agree with you wanting to make your life expansive, like, have all of the things. I'm also a big fan of Jenny Odell. I plugged "How to Do Nothing" on another episode. I am excited to read her second book as well. NICOLE: I think you'll like it a lot. It's really excellent. She does such interesting things talking about ecology and geology and geographic time skills, which is really interesting that I don't know; it's nice to be reminded that we are small. [laughter] It's a book that kind of reminds you of your mortality in a good way, if that makes sense. But much like Gary on your porch reminds you of mortality too [laughs] and that you have to put Gary away for a little bit so that his time can come in October. [laughs] STEPHANIE: Exactly, exactly. Cool. On that note, let's wrap up. Thank you so much for being on the show, Nicole. NICOLE: Thank you so much for having me. This was a blast. STEPHANIE: Show notes for this episode can be found at bikeshed.fm. JOËL: This show has been produced and edited by Mandy Moore. STEPHANIE: If you enjoyed listening, one really easy way to support the show is to leave us a quick rating or even a review in iTunes. It really helps other folks find the show. JOËL: If you have any feedback for this or any of our other episodes, you can reach us @_bikeshed, or you can reach me @joelquen on Twitter. STEPHANIE: Or reach both of us at hosts@bikeshed.fm via email. JOËL: Thanks so much for listening to The Bike Shed, and we'll see you next week. ALL: Byeeeeeeee!!!!!!!! ANNOUNCER: This podcast is brought to you by thoughtbot, your expert strategy, design, development, and product management partner. We bring digital products from idea to success and teach you how because we care. Learn more at thoughtbot.com.

Have you ever considered how communication impacts you as a leader in the company and team you lead? Today we are going to be talking about that with Victoria Brannon.Victoria has over a decade of experience in leadership, team management, business development, and personal development. Her company, Hugs N Hustle, aims to empower women with the skills, tools, and knowledge to lead a team of impactful leaders, improving mental health by creating a better work-life balance for themselves and their team.Victoria has a quote on her website that says; start with a handshake and with a hug. She believes that leading is a TEAM effort; everyone must be on the same page to yield substantial results. Therefore, the power of effective communication should not be taken lightly. Tune in and learn more!Key Highlights[00:51] Victoria's background and personal info[03:08] Strategies to apply the wisdom you learn in any conference or seminar[04:40] What does it mean to document what you want to be implemented by your team? [07:02] How Victoria overcame the fear of public speaking[08:54] Why is communication important for the leader?[13:34] Achieving effective communication[18:32] Suggestions on how senior leaders can create rapport with their employees[27:59] Should you integrate your personality into leadership or not?[38:29] Giggly personality and how you can handle it as a leader[41:39] How to beat your fear of speaking and talk to your team [43:53] One message Victoria would share for the rest of her life[44:56] The best ways to reach out and connect with Victoria Brannon Notable Quotes"A lot of times, as a leader can assume that our team and people know what we are talking about.""When communicating with your team, be appropriate with your tone and don't sound robotic. It will be more destructive than constructive.""90% of all effective communication is not just your words. It's actually how you say it in your body language. 83% of that is actually tonal voice.""Listening is, sometimes, the solution.""Inefficient communication can be the most effective form of communication between senior management and employees.""You must integrate your personality to be an effective leader."Resources Books The Making of a Manager: What to Do When Everyone Looks to You by Julie Zhuo: https://www.amazon.com/Making-Manager-What-Everyone-Looks/dp/0735219567Victoria BrannonWebsite: https://www.hugsnhustle.com/LinkedIn: https://www.linkedin.com/in/victoriabrannonhugsnhustle/Facebook: https://www.facebook.com/hugsnhustleInstagram: https://www.instagram.com/hugsnhustle.comPhilipInstagram: https://www.instagram.com/iamphilipsessions/TikTok: https://www.tiktok.com/@philipsessionsLinkedin: https://www.linkedin.com/in/philip-sessions-b2986563/Facebook: https://www.facebook.com/therealphilipsessions Support the Show.

At the end of the day, a boss's job is to guide a team to achieve results, right? So what should every manager, entrepreneur and business leader be focused on to help their business scale? In this episode, I provide three focuses that I believe you should have on your mind when you are building a team. If given the right attention, these three things will help you build trusting relationships with your employees, leaving them bought into your mission and standards and excited to work together as a collective unit towards your goals. If you want to dive deeper, I recommend you read the book "The Making of a Manager" by Julie Zhuo. Are you looking for more? Listen to Similar Episodes:Back to the Basics: Sharing Your Vision & Strategy with Your TeamEmployee Development Plans - How to Create Them With Your teamHow to Lead Your Team During The Holiday Season* Connect with me on IG @jackie.koch_* Find more information on my website www.jackiekoch.com

If you ever wanted to distill 3,310 hours of knowledge into 60 minutes, then this episode is for you. For the last 6 months, Lenny's Podcast has been downloaded more than 2 million times and is now a top 10 technology podcast across both Apple and Spotify. And in this special episode, I'm breaking down the top 10 most downloaded episodes, plus sharing my favorite lessons from each. It's unlike anything I've done before, and I hope you love it. Happy holidays, happy new year, and from the bottom of my heart, thank you so much for listening, sharing, and for supporting the podcast. I'll see you in 2023!—Find the full transcript here: https://www.lennyspodcast.com/countdown-of-the-top-10-episodes-of-the-year/#transcript—Thank you to our wonderful sponsors for supporting this podcast:• TED—ReThinking with Adam Grant: https://adamgrant.net/podcasts/rethinking/• Notion—One workspace. Every team: https://www.notion.com/lennyspod• Vanta—Automate compliance. Simplify security: https://vanta.com/lenny—Where to find Lenny:• Newsletter: https://www.lennysnewsletter.com• Twitter: https://twitter.com/lennysan• LinkedIn: https://www.linkedin.com/in/lennyrachitsky/—The 10 most downloaded episodes of 2022:* April Dunford on Lenny's Podcast: https://www.lennyspodcast.com/april-dunford-on-product-positioning-segmentation-and-optimizing-your-sales-process/* Crystal Widjaja on Lenny's Podcast: https://www.lennyspodcast.com/how-to-scrappily-hire-for-measure-and-unlock-growth-crystal-widjaja-gojek-and-kumu/* Julie Zhuo on Lenny's Podcast: https://www.lennyspodcast.com/julie-zhuo-on-accelerating-your-career-impostor-syndrome-writing-building-product-sense-using-intuition-vs-data-hiring-designers-and-moving-into-management/* Shishir Mehrotra on Lenny's Podcast: https://www.lennyspodcast.com/the-rituals-of-great-teams-shishir-mehrotra-coda-youtube-microsoft/* Kristen Berman on Lenny's Podcast: https://www.lennyspodcast.com/using-behavioral-science-to-improve-your-product-kristen-berman-irrational-labs/* Elena Verna on Lenny's Podcast: https://www.lennyspodcast.com/elena-verna-on-how-b2b-growth-is-changing-product-led-growth-product-led-sales-why-you-should-go-freemium-not-trial-what-features-to-make-free-and-much-more/* Ethan Smith on Lenny's Podcast: https://www.lennyspodcast.com/the-ultimate-guide-to-seo-ethan-smith-graphite/* Shreyas Doshi on Lenny's Podcast: https://www.lennyspodcast.com/shreyas-doshi-on-pre-mortems-the-lno-framework-the-three-levels-of-product-work-why-most-execution-problems-are-strategy-problems-and-roi-vs-opportunity-cost-thinking/* Marty Cagan on Lenny's Podcast: https://www.lennyspodcast.com/the-nature-of-product-marty-cagan-silicon-valley-product-group/* Matt Mochary on Lenny's Podcast: https://www.lennyspodcast.com/how-to-fire-people-with-grace-work-through-fear-and-nurture-innovation-matt-mochary-ceo-coach/—In this episode, we cover:(00:00) About this episode(02:46) April Dunford on positioning your product(07:16) Crystal Widjaja on why most analytics efforts fail(11:42) Julie Zhuo on overcoming imposter syndrome(19:14) Shishir Mehrotra's favorite interview question(23:27) Shishir Mehrotra's PSHE career growth framework(27:10) Kristen Berman on using behavioral science to improve your product(33:29) Elena Verna on why retention is so important(36:31) Elena Verna on what to put into your freemium product(37:57) Ethan Smith on how people often under-resource SEO(38:46) Ethan Smith on when it's time to invest in SEO(42:41) Shreyas Doshi's LNO Framework(50:12) Marty Cagan on why big companies are often bad at product(51:46) Marty Cagan's four steps to being a good product manager(53:48) Matt Mochary on the power of small teams(57:17) Matt Mochary's advice for making hard conversations easier(59:05) Other episodes that left a lasting impact(59:40) Thank you for joining me (Lenny) on this incredible journey—Production and marketing by https://penname.co/. For inquiries about sponsoring the podcast, email podcast@lennyrachitsky.com. Get full access to Lenny's Newsletter at www.lennysnewsletter.com/subscribe

Medicare and Medicaid programs have recognized the importance of social determinants on health and have stepped up to covering services that help individuals with everything from financial to food insecurity and in between. This week's episode with Justin Ley, Co-founder and CEO of Reema Health details how companies are ensuring that Health Plan members can access these very important benefits. Reema Health uses local community guides to close the gap for Health Plan members with social needs. Justin explains how Reema Health helps members and why their role is critical to the health of the population they serve. Show notes: Favorite Books: Anti Fragile: Things That Gain From Disorder by Nassim Taleb; The Making of a Manager: What to Do When Everyone Looks to You by Julie Zhuo.

Julie Zhuo, Co-Founder of Inspirit, discusses her book "The Making of a Manager: What to Do When Everyone Looks to You."  Hosts: Tim Stenovec and Katie Greifeld  Producer: Sara LivezeySee omnystudio.com/listener for privacy information.

Julie Zhuo, Co-Founder of Inspirit, discusses her book "The Making of a Manager: What to Do When Everyone Looks to You."  Hosts: Tim Stenovec and Katie Greifeld  Producer: Sara LivezeySee omnystudio.com/listener for privacy information.

Mario Natarelli, Managing Partner at MBLM, discusses how consumers interact with the brands they love. Bloomberg Personal Finance Reporter Misyrlena Egkolfopoulou talks about her story “Sneakerhead Allegedly Operated a Massive Air Jordan Ponzi Scheme." Julie Zhuo, Co-Founder at Inspirit, discusses her book "The Making of a Manager: What to Do When Everyone Looks to You." And we Drive to the Close with Katie Nixon, CIO at Northern Trust Wealth Management.  Hosts: Tim Stenovec and Katie Greifeld Producer: Sara LivezeySee omnystudio.com/listener for privacy information.

Mario Natarelli, Managing Partner at MBLM, discusses how consumers interact with the brands they love. Bloomberg Personal Finance Reporter Misyrlena Egkolfopoulou talks about her story “Sneakerhead Allegedly Operated a Massive Air Jordan Ponzi Scheme." Julie Zhuo, Co-Founder at Inspirit, discusses her book "The Making of a Manager: What to Do When Everyone Looks to You." And we Drive to the Close with Katie Nixon, CIO at Northern Trust Wealth Management.  Hosts: Tim Stenovec and Katie Greifeld Producer: Sara LivezeySee omnystudio.com/listener for privacy information.

Web: minjundesign.com LinkedIn: linkedin.com/in/minjunc Twitter: @MinjunChen3 Check out: Julie Zhuo and Anything Goes with Emma Chamberlain Read: "The Making of a Manager" by Julie Zhuo and "Crying in H Mart" by Michelle Zauner Support our guests and the creation of future episodes through sponsorship (bezier.show/support), by buying Bézier swag, or by subscribing through Apple Podcasts for ad-free episodes. This episode of Bézier is sponsored by SuperHi. Transcript link. --- Send in a voice message: https://anchor.fm/bezier/message Support this podcast: https://anchor.fm/bezier/support

Unhustle® is a counterintuitive approach to how we live and work that leads to an increase in well-being, focus, and performance. Rooted in science and proven by real life.  Are you asking yourself...  How do I  find more joy, well-being, and purpose in life without sacrificing financial goals? How do I (and everyone else) find the courage to create a life on your terms with work to support your lifestyle and dare I say… walk away from the “American Dream”?Milena Regos lives at the crossroads of where humanity, high flow living and high performance intersect. She has presented at the World Economic Forum at Davos, Wisdom2.0, and Women in Data, sharing the stage with business luminaries and world leaders to activate change on a global scale.Her company, Unhustle® has been called “Amazing” by Arianna Huffington (Founder and CEO of Thrive Global), “Awesome” by Julie Zhuo (former VP design at Facebook), and “Legendary” by Christopher Lochhead (#1 Apple Business Podcaster). Her work with Unhustle® has been featured in CNN Business, NPR, Thrive Global, Authority Magazine, and too many podcasts to list here. Find Milena Regos at: https://unhustle.com/Subscribe to the Playful Humans podcast in your favorite podcast app: https://podfollow.com/playfulhumans/Support the show

The making of a manager by Julie Zhuo is an awesome book for designers and design managers. It sounds like it's written for a new manager but I found it insightful and helpful for all the professionals working with other people. You will learn the mindsets, goals, and struggles of a manager, and better collaborate with your own manager. Also, if becoming a manager is your career goal, this is a must-read.A Designer can also learn some practical tips from this book, such as running a successful design critique, managing time and how communicating with different teams. I like the clear and easy-understanding language which makes the reading experience so good. It's also an inspiration for immigrants like myself: put some effort, determination and consistency into something you love/are good at, such as writing for Julie, and the result will be the best you can imagine.

Julie Zhuo is the co-founder of Sundial, a company that helps builders make meaningful use of data to fulfill their mission. With over 400K followers across social media, she is one of the most influential leaders in product design, and product thinking broadly.Julie started her career at Facebook as a product designer and eventually led teams of 100+ designers as the VP of Design. Her experience leading at Facebook motivated her to publish the Wall Street Journal best seller The Making of a Manager in 2019. On the side, Julie shared her thoughts on technology, design, and leadership in The Looking Glass, the blog that inspired Lenny’s Newsletter.In this episode, you will learn about:1) The making of a VPHow did Julie find her way to product design? How did she navigate through impostor syndrome given the growing responsibilities as Facebook rapidly scaled? What are the challenges she faces as she transitions from VP to founder? 2) The impact and habit of writingWhat goals was Julie able to achieve through writing?What did she do to build a habit of writing?Does she think tweeting is better than blogging?3) How to develop product sense and make better design decisionsWhat are the three tried-and-true steps to develop product sense?When do you choose intuition over data?What’s the secret to facilitating great product/design review meetings?3) How to take your first steps into managementWhat can you do to unblock your path to become a manager?What’s the must-know trick in competing for design talent?Where to find Julie:LinkedIn: https://www.linkedin.com/in/julie-zhuo/Twitter: https://www.twitter.com/jouleeSundial: sundial.soBook: The Making of a Manager, https://www.amazon.com/dp/B079WNPRL2/ref=dp_kinw_strp_1Substack: https://lg.substack.com/Medium: https://medium.com/the-year-of-the-looking-glassOur amazing sponsors:Amplitude: https://amplitude.com/Productboard: https://www.productboard.com/Sprig: https://sprig.com/lenny Get full access to Lenny's Newsletter at www.lennysnewsletter.com/subscribe

In today's episode, I speak with Andy Budd. Andy is a design leader, conference speaker, start-up advisor & coach. He co-founded Clearleft, the first dedicated UX consultancy in the UK, along with the Leading Design and UX London conferences. He's a member of the Adobe Design Circle, and has appeared on both the Wired 100 and BIMA 100 lists of influential leaders in tech. He's currently helping start-up founders make the most of Design in his role as an Expert in Residence at Seedcamp, Europe's most successful early stage venture fund. We dive into what you give up and what you gain in the shift from a designer role to a design leader role – and how to navigate common pitfalls. This episode is full of honest and actionable insights to guide you in choosing a path that's most meaningful to you.The book Andy references is Julie Zhuo's The Making of a Manager. Find Andy on Twitter at @andybudd.

Julie Zhuo的这本The Making of a Manager（打造经理），建议所有在现代企业工作的朋友都读一读，不论你是否是经理。哪怕在最具体的执行岗位，也可以帮助你了解管理人员的思维方式，从而帮助自己实现想要的职业成长结果。至少，了解经理们是如何找人和炒人的，如何评估你的表现和作出升职决定的，可以知己知彼，百战不殆。 这书在西方职场的口碑非常硬：goodreads上10000多条打分，总分4.23，已经是职业领域读物的高分了。作为对比，Sandberg的Lean In才3.95分。 Julie的职业经验非常宽泛：从Facebook初创时开始，一路到其成长为巨无霸，所以书里的经验适用于初创、大公司和乙方。 不过如果在国内的公司，很多技巧不能照搬：比如西方公司如果觉得自己对于某个会无法贡献价值想可以直接拒绝并表明理由。在国内怕是不行。 如果在体制内，那直接不用看这书了。体制内的模式和企业是两套完全不同的拳。 The Making of a Manager by Julie Zhuo. So good! This prob the must-read book for professionals on career growth! 关于： 「狗熊有话说」播客是由 大狗熊 于 2012 年创办的独立中文知识型播客节目，以阅读、科技、旅行和个人成长为主要话题内容，是 iTunes 中国区长期推荐播客，被苹果 iTunes 评选为「2013 年度精选最佳社会与文化播客」。 收听： 在苹果 Podcasts、Spotify、新浪播客、网易云音乐 、喜马拉雅FM 和 荔枝FM 等音频播客平台中可以搜索"狗熊有话说"并关注收听； 直接于【狗熊有话说】播客官网 voice.beartalking.com (http://voice.beartalking.com)在线收听； 在微信公号文章中可以直接点击音频按钮收听； 支持： 如果你认可大狗熊的节目，请向朋友们推荐这档节目，邀请朋友们关注公众号“狗熊有话说”； 大狗熊会在YouTube上更新更多关于设计、效率与学习类的内容，请在YouTube订阅频道 http://www.youtube.com/c/BearTalkVideo 如果喜欢英文内容，您也可以在这里订阅大狗熊的英文邮件email.beartalking.com/signup (https://email.beartalking.com/signup)，不定期收获学习经验分享。 联系： 微 信：bearbigtalk（公众号） 网 站：beartalking.com (http://www.beartalking.com) 邮 箱：bear@beartalking.com (mailto:bear@beartalking.com) 微 博：@i大狗熊 (http://www.weibo.com/bearbig) If like this one, why don't you subscribe to Bear? Every post, to your inbox. 100% true, and always keep it real. And of course, no spam, ever. Go ahead, click email.beartalking.com/signup to subscribe.

Does your calendar reflect your values and priorities? Do you pause before responding to requests, or are you saying yes to things out of fear, pressure, or obligation? I'm delighted to be in conversation with my dear friend Sarah Young this week on creating clear containers, clean vs. dirty energy, navigating “spiritual tornados of leadership,” handling inevitable criticism, and moving past people-pleasing toward acting in the path of highest integrity. Be sure to check out Sarah's brand new beautiful book, Expansive Impact: An Invitation to Lead in Everyday Moments, and subscribe to her fantastic Friday Favorites newsletter! It's one of my favorite messages in my inbox every week :) More About Sarah: Sarah Young is the Founder and CEO of Zing Collaborative and the author of Expansive Impact: An Invitation to Lead in Everyday Moments. She works with a handful of highly conscious and committed clients who want to elevate and expand their leadership capacity. Sarah runs retreats, workshops, and speaking events to help leaders further develop through an approach that blends corporate experience, research, mindfulness, leadership, coaching, and experiential learning. She has a deep appreciation for nature, travel, sunshine, warm weather, paddle boarding, rescue dogs, cooking, coffee, and the precious hours of the early morning.

In the Better U Community we focus on Showing Up for Ourselves FIRST, then serving others from the overflow. In this episode of the Better U Leadership Podcast, Angela M. Odom shares three reasons NOT to compete with others. Mentioned in this episode: 1. Schedule a 30 minute virtual session with Angela to learn more about her private coaching program: Become A Better Leader in 100 Days https://angelaodom.as.me/LeadershipCapacity 2. Join Angela and other women leaders on zoom on Wednesday, October 20, 2021 at 7 pm ET to discuss the book, The Making of a Manager: What to Do When Everyone Looks to You by Julie Zhuo, Karissa Vacker, et al is a modern field guide packed everyday examples and transformative insights. Whether you're new to the job, a veteran leader, or looking to be promoted, this is the handbook you need to be the kind of manager you wish you had. The zoom log information: Join Zoom Meeting HERE Meeting ID: 817 1697 6510 Passcode: 629698 3. Verify your voter registration status --- Send in a voice message: https://podcasters.spotify.com/pod/show/angelamodom/message

Sukhinder Singh Cassidy, Founder & Chairman theBoardlist  chats with Amit Somani, Managing Partner Prime Venture Partners. Sukhinder is a Digital leader, Board member and Investor with 25+ years experience. She has held leadership roles at Stubhub, Google, theBoardlist, Yodlee, Polyvore,  Joyus and Amazon. Listen to the podcast to learn about01:00 - Risk-taking as an early-stage startup founder06:50 – How to train your team to take risks11:30 – Evaluating risk and reward when joining a startup21:45 – How to rent the mind that you can't afford to hire27:30 – How should board members help founders31:30 – Think Gut-Data-Gut NOT Gut Vs Data36:00 - How to write a book about principlesCheck out the book Choose Possibility by Sukhinder Singh CassidyYou can read the complete transcript hereWant to listen to another industry leader who knows the intricacies of both an incumbent and a startup? Prime Venture had Julie Zhuo, Facebook's former Design VP and currently the co-founder of Sundial, as a guest on the podcast. Learn about Julie's journey from being an intern in Facebook to becoming Design VP, the secrets to building for the user when you are not the user anymore, how to persuade other stakeholders,  turning data into actionable insights, and a lot more. Listen hereEnjoyed the podcast? Please consider leaving a review on Apple Podcasts and subscribe wherever you are listening to this.Follow Prime Venture Partners:Twitter: https://twitter.com/Primevp_inLinkedIn: https://www.linkedin.com/company/primevp/ This podcast is for you. Do let us know what you like about the podcast, what you don't like, the guests you'd like to have on the podcast and the topics you'd like us to cover in future episodes. Please share your feedback here: https://primevp.in/podcastfeedback

Reviewing the documented thoughts and declaration of others can be insightful and prove beneficial in our growth and development. During this episode of the Better U Leadership Podcast, Angela M. Odom reviewed an interesting article published in Forbes online on June 12, 2016 by Mike Myatt to add to your proverbial personal development toolbox. As mentioned during this episode, join Angela for the next book discussion on her reading list, 'The Making of a Manager: What to Do When Everyone Looks to You' by Julie Zhuo, Karissa Vacker, et al. It's a modern field guide packed everyday examples and transformative insights. Whether you're new to the job, a veteran leader, or looking to be promoted, this is the handbook you need to be the kind of manager you wish you had. See You on October 20, 2021 at 7 pm EST via Zoom --- Send in a voice message: https://podcasters.spotify.com/pod/show/angelamodom/message

Em 2019, Julie Zhuo, Vp de Design do Facebook, lançou seu livro The Making of a Manager: O que fazer quando todos olham para você. Ela oferece conselhos práticos, perguntas e exercícios para gerentes que buscam melhorar suas habilidades de liderança. Seu trabalho como gerente é obter melhores resultados de um grupo de pessoas que trabalham juntas. Embora as responsabilidades de um gerente incluam a troca de feedback, a organização de grandes reuniões e a criação de processos para realizar o trabalho sem problemas, Julie Zhuo argumenta que essas atividades não definem a função principal de um gerente. “Se eu te perguntasse, 'qual é o trabalho de um jogador de futebol?' você diria que é para assistir aos treinos, passar a bola para os companheiros e tentar fazer gols? Claro que não ”, diz Zhuo. “Você me diria por que essas atividades importam em primeiro lugar. Você diria 'o trabalho de um jogador de futebol é ganhar jogos.'” Mas como fazer isso? Como um gerente ajuda um grupo de pessoas a alcançar grandes resultados? ……………………………………………………………………………………… O seu conteúdo de liderança, além do design! Em busca da liderança perfeita. ……………………………………………………………………………………… Material extra: Livros Inteligência emocional https://amzn.to/3eD4Kce Rápido e Devagar https://amzn.to/3eDC42t Como fazer amigos e influenciar pessoas https://amzn.to/3u8g4So Artigos: https://amenteemaravilhosa.com.br/sindrome-do-homem-alto/ https://arquivei.com.br/blog/e-possivel-desenvolver-espirito-de-lideranca/ https://blog.mrhgestao.com.br/e-possivel-desenvolver-uma-habilidade-de-lideranca-descubra/ https://arquivei.com.br/blog/e-possivel-desenvolver-espirito-de-lideranca/ ……………………………………………………………………………………… Mais conteúdo nas redes sociais Telegram - https://bit.ly/3dOea2Y Instagram - http://www.instagram.com/designteambr Site - http://www.designteam.com.br

Listen as Julie Zhuo, VP of Product Design at Facebook and author of The Making of a Manager, recalls some of her earliest professional experiences at one of the fastest growing companies on the planet.  She reveals how she got her start and grew to be a highly influential design leader renowned for building top-notch teams. Julie talks about the difference between leading and managing, and shares personal examples that can help you advance your career. Bio Julie Zhuo is one of Silicon Valley's top product design executives and author of The Making of a Manager. Aside from her day job as VP of Product Design at Facebook, Julie writes about technology, design, and leadership on her popular blog The Year of the Looking Glass and in The New York Times and Fast Company.

Julie Zhuo Former design VP Facebook & Co-Founder Sundial chats with Amit Somani Managing Partner Prime Venture Partners.Listen to the podcast to learn about:02:20 - From an intern to VP design at Facebook07:00 - Building for the user when you are no longer the user14:00 - To Build or Not to build. How do you decide?25:20 - Metrics are a proxy for the change that we want to see in the world32:30 - How to communicate with all the stakeholders  41:45 - Data can't lead you to what you should build44:00 - Understanding the most important narrative of data and turning it into actionable insightsYou can read the complete transcript hereEnjoyed the podcast? Please consider leaving a review on Apple Podcasts and subscribe wherever you are listening to this.Follow Prime Venture Partners:Twitter: https://twitter.com/Primevp_inLinkedIn: https://www.linkedin.com/company/primevp/ This podcast is for you. Do let us know what you like about the podcast, what you don't like, the guests you'd like to have on the podcast and the topics you'd like us to cover in future episodes. Please share your feedback here: https://primevp.in/podcastfeedback

Best of MTC: 'The Path to Getting Better' Julie Zhuo, Co-Founder of Sundial,  Previously VP of Product Design at Facebookwww.MeettheCreatives.orghttps://linktr.ee/meetthecreativesny 

En este episodio hablamos con Natalia Bernarte, Engineering Manager en Grafana Labs, SCRUM Master y Frontend Developer, que viene a resolvernos todas nuestras dudas sobre la metodología de los OKRs, pros y contras, qué hace una Engineering Manager en su día a día y qué tenemos que hacer si queremos convertirnos también en una. Los libros que recomendamos durante el episodio son: The Manager's Path, de Camille Fournier. The Making of a Manager, de Julie Zhuo. Si te ha gustado, quieres añadir algo, o compartir una duda, coméntanos en twitter @techandladies ¡Nos encantará leerte!

Rollercoasters are fun and exhilarating right? Maybe some would agree and some not so much. Joseph and Ashley talk about what it's like having a cash practice and how similar it is to riding a rollercoaster. Strap in and enjoy episode 87 of The Good Chiro Business Podcast. NEW SECTION OF THE SHOW ---> What are Joseph and Ashley Reading? Joseph: Greenlights by Matthew McConaughey (https://www.amazon.com/Greenlights-Matthew-McConaughey/dp/0593139135/ref=tmm_hrd_swatch_0?_encoding=UTF8&qid=&sr=) Ashley: The Making of a Manager by Julie Zhuo (https://www.amazon.com/Making-Manager-What-Everyone-Looks/dp/0735219567/ref=tmm_hrd_swatch_0?_encoding=UTF8&qid=&sr=) Find us on social! Facebook: www.facebook.com/scpfit Instagram: @scpfit TikTok: @scpfit

This week, Alexis gets non-technical with Julie Zhuo, author of The Making of a Manager and Co-Founder at Inspirit. They talk about tooth fairy disappointments, the promise of tiger’s blood energy, contemplating one’s own mortality, and the romantic implications of logging 150 hours of Final Fantasy 7! You can find Julie on Twitter @joulee ( https://twitter.com/joulee ) and Alexis at @yayalexisgay ( https://twitter.com/yayalexisgay ) and @NonTechnicalPod ( https://twitter.com/NonTechnicalPod ). This episode is sponsored by Chorus Meditation. Chorus is virtual, instructor-led, group meditation and breathing classes that make you feel better from your very first class. For a one-month free trial, use the promo code *HELLOHELLO* at chorusmeditation.com ( http://chorusmeditation.com/ ).

This episode we’re discussing Business Non-Fiction! We talk about personality quizzes, questioning capitalism, fighting against productivity/the productivity trap, the rigourousness of professional degrees, (somehow on-topic) tangents, and how books can manage to disappoint us in new and bizarre ways. It’s got both silliness and existential dread in one episode! You can download the podcast directly, find it on Libsyn, or get it through Apple Podcasts, Stitcher, Google Play, Spotify, or your favourite podcast delivery system. In this episode Anna Ferri | Meghan Whyte | Matthew Murray | RJ Edwards Things We Read This Month Salt Sugar Fat: How the Food Giants Hooked Us  by Michael Moss Liar's Poker by Michael Lewis Uncanny Valley  by Anna Wiener No Hard Feelings: The Secret Power of Embracing Emotions at Work by Liz Fosslien and Mollie West Duffy Joy at Work: Organizing Your Professional Life  by Marie Kondō and Scott Sonenshein Soulbbatical: A Corporate Rebel's Guide to Finding Your Best Life by Shelley Paxton Think. Do. Say.: How to Seize Attention and Build Trust in a Busy, Busy World  by Ron Tite The Steal: A Cultural History of Shoplifting by Rachel Shteir Different . . . Not Less: Inspiring Stories of Achievement and Successful Employment from Adults with Autism, Asperger's, and ADHD by Temple Grandin The Art of Doing Business Across Cultures: 10 Countries, 50 Mistakes, and 5 Steps to Cultural Competence by Craig Storti 100 Side Hustles: Ideas for Making Extra Money  by Chris Guillebeau Other  Media We Mentioned The Art of War by Sun Tzu (Wikipedia) What Color Is Your Parachute? A Practical Manual for Job-Hunters and Career-Changers by Richard Nelson Bolles Who Moved My Cheese? by Spencer Johnson Uncommon Grounds: The History of Coffee and How It Transformed Our World by Mark Pendergrast The Kelloggs: The Battling Brothers of Battle Creek by Howard Markel Rich Dad, Poor Dad by Robert T. Kiyosaki and Sharon Lechter Episode 015 - Self Help The 7 Habits of Highly Effective People: Powerful Lessons in Personal Change by Stephen R. Covey The Paradox of Choice: Why More Is Less by Barry Schwartz The Great Beanie Baby Bubble: Mass Delusion and the Dark Side of Cute by Zac Bissonnette Eat That Frog!: 21 Great Ways to Stop Procrastinating and Get More Done in Less Time by Brian Tracy Leaders Eat Last by Simon Sinek The Poison Squad: One Chemist's Single-Minded Crusade for Food Safety at the        Turn of the Twentieth Century by Deborah Blum The Poison Squads: The Stupid, Risky First Food Safety Tests (SciShow) Grocery: The Buying and Selling of Food in America by Michael Ruhlman Do Nothing: How to Break Away from Overworking, Overdoing, and Underliving by Celeste Headlee  The Good University: What Universities Actually Do and Why It's Time for Radical Change by Raewyn Connell The Pleasures and Sorrows of Work by Alain de Botton More Than Enough: Claiming Space for Who You Are (No Matter What They Say) by Elaine Welteroth The $100 Startup: Reinvent the Way You Make a Living, Do What You Love, and Create a New Future by Chris Guillebeau Links, Articles, and Things Ask a Manager Quantified self (Wikipedia) Herpetology (Wikipedia) “the branch of zoology concerned with the study of amphibians (including frogs, toads, salamanders, newts, and caecilians (gymnophiona)) and reptiles (including snakes, lizards, amphisbaenids, turtles, terrapins, tortoises, crocodilians, and the tuataras)” 15 Business Non-Fiction Books by BIPOC (Black, Indigenous, & People of Colour) Authors Every month Book Club for Masochists: A Readers’ Advisory Podcasts chooses a genre at random and we read and discuss books from that genre. We also put together book lists for each episode/genre that feature works by BIPOC (Black, Indigenous, & People of Colour) authors. All of the lists can be found here. The Color of Money: Black Banks and the Racial Wealth Gap by Mehrsa Baradaran Eat a Peach by David Chang Fight or Submit: Standing Tall in Two Worlds by Ronald Derrickson Drop the Ball: Achieving More by Doing Less by Tiffany Dufu The Token: Common Sense Ideas for Increasing Diversity in Your Organization by Crystal Byrd Farmer It's About Damn Time: How to Turn Being Underestimated Into Your Greatest Advantage by Arlan Hamilton Black Wall Street: From Riot to Renaissance in Tulsa's Historic Greenwood District by Hannibal B. Johnson Indigenous Relations: Insights, Tips & Suggestions to Make Reconciliation A Reality by Robert Joseph The Work: My Search for a Life That Matters by Wes Moore Reset: My Fight for Inclusion and Lasting Change by Ellen Pao The Art of Gathering: How We Meet and Why It Matters by Priya Parker Great American Outpost: Dreamers, Mavericks, and the Making of an Oil Frontier by Maya Rao How to be a Bawse by Lilly Singh Race for Profit: How Banks and the Real Estate Industry Undermined Black Homeownership by Keeanga-Yamahtta Taylor Making of a Manager: What to Do When Everyone Looks to You by Julie Zhuo     Suggest new genres or titles! Fill out the form to suggest a genre or title! Check out our Tumblr, follow us on Twitter or Instagram, join our Facebook Group, or send us an email! Join us again on Tuesday, November 17th we’ll be doing Readers’ Advisory and trying to come up with holiday gifts for each other! Then on Tuesday, December 1st we’ll be discussing the genre that you chose for us: New Weird Fiction!

Julie Zhuo is the co-founder of Inspirit, an advisory firm that partners with fast-scaling tech companies to build and scale products that people love. Prior to founding Inspirit, she was the VP of design and research for the Facebook app, and helped scale the service from 8 million users to over 2 billion. She is also the author of The Making of a Manager, a field guide for new managers that was named one of Amazon's Best Business and Leadership Books of 2019. In this talk, she focuses on how to channel user feedback into impactful product decisions, and also shares some powerful lessons about how to become a successful manager.

Hi everyone! Welcome back to today's episode: How Leaders Can Uncover Their Blind Spots. We've all seen leaders who are fully aware of those blind spots, and we've seen leaders who are not aware of those blind spots and the impact that can have on their people and their organization. My guest is Jason Treu. He's an executive coach and best-selling author of Social Wealth, a how-to guide on building extraordinary business relationships. He's been a TEDx Speaker, where he debuted his team-building game, Cards Against Mundanity, and he himself is the host of the Executive Breakthroughs Podcast where CEOs, entrepreneurs and experts share their breakthroughs and breakdowns. In this episode, we also talk about: The importance of making time to build relationships, Psychological safety Asking for feedback Understanding the fundamental patterns sabotaging your success, and a whole lot more. Don't forget to subscribe and rate us on Apple Podcasts! Make Time to Build Team and Client Relationships I had to get everyone to buy-in on the team by getting to know them. Just trying to show a great plan or getting some results wasn't enough to motivate people. I really have to understand and learn a lot about them. The same thing happened on the client side. I had to build a lot of relationships with people, and then I had to fundamentally understand their business from top to bottom, so I not only could give them marketing advice, but also business advice. Patterns that sabotage your success In life, what happens is that you start learning as a kid and over time, you become an adult. Some of the things you learned as a child, no one tells you to stop learning over time. Your parents might tell you, “Don't talk to strangers” when you were ten because they don't want you to get into trouble and get abducted or something. But what they don't tell you when you're 18 and going off to college is you have to do that to meet people. What ends up happening is a lot of the things that end up helping you or keeping you safe are now sabotaging your success. One simple example is, let's say there's someone who's a poor listener and they're having problems. People around them are telling them they're not good listeners, they don't seem engaged, they don't care about them. When I go back to their childhood, they've lived with very large families. They grew up with quite a few siblings and they had to yell over their siblings to get their parents' attention. I was working with someone and they wanted to go to a school function back when they were in fifth grade. I was like, “What did you do?” and they were like, “Well, I elbowed my sister and brother really hard, simultaneously…and they fell off their chairs. And then I yelled across the table at my Mom and Dad and told them I needed them to go to some school function. And they said, “Yes.” Then I asked them, “Could you have gotten them to go any other way?” And they were like, “Probably not, because I wasn't that loud or overbearing, so it was really hard to get their attention with everyone around, so I was really worried I couldn't.” They learned at that point that listening wasn't helpful, and it would not have gotten them what they wanted. Well, they carried that trait through their entire career, and now it's killing their success and the people around them are frustrated and won't talk to them. Look Inward to Find Your Blind Spots Change and great things start inside of you, not out. I always say that that's the place you ultimately have to start from to learn, and that helps you learn about other people. If you don't, these blind spots will end up crushing you because you'll unable to see them but everyone around you will.   Links and Resources Connect with Jason: LinkedIn https://jasontreu.com Social Wealth: How to Build Extraordinary Relationships By Transforming the Way We Live, Love, Lead and Network by Jason Treu Cards Against Mundanity Insight: The Surprising Truth About How Others See Us, How We See Ourselves, and Why the Answers Matter More Than We Think by Tasha Eurich Project Aristotle The Fearless Organization: Creating Psychological Safety in the Workplace for Learning, Innovation, and Growth by Amy Edmondson The Happiness Advantage: The Seven Principles of Positive Psychology That Fuel Success and Performance at Work by Shawn Achor The Making of a Manager: What to Do When Everyone Looks to You by Julie Zhuo

Welcome to the show, everybody! Today we talk about how to supercharge your management skills with the co-founder of Fellow.app, Aydin Mirzaee. Aydin is a tech-loving entrepreneur with a passion for building great products, leadership and people. We also discuss: How Fellow.app started out, Learning how to trust and delegate tasks, What makes a great manager, What Fellow.app can do for managers, How managers can help a team produce 10x more without their involvement, and more. Click that play button to listen! Don't forget to subscribe and rate us on Apple Podcasts! A great leader trusts and delegates My perception of what a home run is in leadership changed over the course of time. When I was a lot younger, it was very results-focused. If the results are produced, who cares how the results were achieved? And if it meant that I was doing a lot of heavy lifting and didn't trust other people to do their parts – no matter how it got done, if the result was achieved, that's all that matters. That was my view, which was obviously very wrong and short-sighted. My view on what a home run is today is much more people-centric. Over the course of time, I clued in that I'm actually not really great at everything, and that other people can be a lot better than I am at most things. So it obviously makes sense to make sure that your team can pick up tasks and responsibilities. It will take them some time, but your job as a manager is to be there to give them feedback, so that they can improve very quickly, and eventually they will be better than you. Now, for me, a home run is when I'm not even involved in any team or project. What makes Follow.app such a great tool One of the things that a lot of people tend to ask us is, “Hey, you have this thing called Fellow and you're basically building it for managers. What management philosophy do you subscribe to? What makes a good manager? Are you following some McKinsey methodology, or is this based on some HBR study?” That's an important thing when people ask that question because they're like, “Well, if we're going to get people within our org to start using this thing, we probably should agree with what methodology you're proposing.” The thing is, Fellow is none of that. Fellow approaches all this stuff from a completely different approach. Our view on this was we wanted to build this tool that was super lightweight and all it did was it gave people the ability to do all the workflows that we think are best practices that most people should do. It just makes it super easy for everybody to do it, and do it most of the time. What makes a great manager? At a very basic level, we believe that managers should have one-on-ones and that they should be done regulary. We believe that they should get feedback, and often, on work that's being done, and in a timely manner. We believe that they should recognize employees and that should be done throughout the year so you can basically track these things over the course of time. We think that they should run effective meetings. We think that they should help prioritize the work that their team is working on and help set goals and help set a vision and communicate. We think that they should be responsible; not only hold themselves accountable, but also hold their team accountable for things that are agreed upon in group settings. The things we're talking about are not some methodology or anything like that. These are all things that we think all managers should do.   Links and Resources Connect with Aydin: LinkedIn | Twitter https://www.fellow.app/   The Making of a Manager: What to Do When Everyone Looks to You by Julie Zhuo   200 Questions for 1on1 The Art of the 1on1 Meeting eBook Our lessons from the "Making of a Manager"

There are more new managers in the workplace than veterans. You must start somewhere. Julie Zhuo is the VP of Product Design at Facebook and the author of THE MAKING OF A MANAGER: What To Do When Everyone Looks to You. Julie found herself as a new manager years ago and after the celebration ended, she realized she wasn't 100% sure what she was doing. She joins Kevin to discuss the transition to new leadership. There are opportunities to coach your new leader and opportunities for you to grow if you find yourself in that position. It starts with conversations and willingness to build relationships, even if it is uncomfortable

Julie Zhuo, vice president of product design at Facebook, describes how the development of new features starts with three questions: What people problem are we solving? How do we know it's a real problem? And how will we know if we've solved it? Zhuo explains how answering those fundamental questions at the outset reveals the most urgent problems to tackle — and yields features that truly enhance user satisfaction.